We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Newbury, Ohio 44065
Brian M
Job Details: 03/17/2022
Cc unit not turning on Found f6e2 and f2e1 and f6e3 Unit will not go past errors Needs ui and control ; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 03/17/2022
Cc no ice low ice
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 03/17/2022
Cc of low ice Found ice maker working properly at this time
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Painesville, Ohio 44077
Dan
Job Details: 03/17/2022
"Installed new control, op test good"
We serviced a
JENN-AIR WALL OVEN/MICRO
Model JMW2427WS02
Near Westlake, Ohio 44145
Angel
Job Details: 03/17/2022
Replaced cooling fan tested unit by preheating to 350*. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Royalton, Ohio 44133
David R
Job Details: 03/17/2022
"Cc unit FF not cooling properly, ice build up on evap, customer took apart and used had dryer, also no ice. Went into diagnostics, fan in FF not working. Left door harness wires cut through, not getting power to icemaker, will need new door. Took a further look and FF fan is not getting 14VDC, connector coming from wall is corroded and wires broken. Non repairable part. SVC to be paid only."
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Chagrin Falls, Ohio 44022
Corina H
Job Details: 03/17/2022
"CC that there is a fault code of f2e1 stuck key. Confirmed. Checked the connections at j4-j7 good. Will need a new ui. Cust is going to email the pop. Part would be covered under warranty is under 5 years old. ; ordrng 1 W10887855 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near East Cleveland, Ohio 44112
Marie V
Job Details: 03/17/2022
"Cc that the cold water is not working and is making a loud noise. Confirmed cold water is not operating, and belt is squeaking. Replaced belt from T/S and water valve. Ran auto test and calibration. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 03/17/2022
"Replace gasket,opt test ok"
We serviced a
GE WASHER
Model GUD27GSPM1DG
Near Cleveland, Ohio 44113
Gabriel P
Job Details: 03/17/2022
When taking panel apart the shaft of timer broke inside the knob ordering the parts I damage also notice switch is broken customer will paid for that part ordering and scheduling ; ordrng 1 WH18X27241 (Switch) and 1 WE04X22654 (Timer) and 1 WE01X30638 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVT03
Near Kent, Ohio 44240
Brian M
Job Details: 03/17/2022
Cc unit leaking Found drip pan clogged Removed clog OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, Ohio 44077
Dan
Job Details: 03/17/2022
"Installed new outer door glass, op test good"
We serviced a
WHIRLPOOL DRYER
Model GEW9868KL0
Near Solon, Ohio 44139
Jason N
Job Details: 03/17/2022
"Cc unit not heatingChecked power in to unit, good at 242v. Checked all thermals, found heater element open. Unit needs element replaced. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Westlake, Ohio 44145
Angel
Job Details: 03/17/2022
"Cc that unit was squealing. Confirmed ran unit and started squealing. Will need pulley replaced. Replaced pulley, belt and rollers tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Warrensville Heights, Ohio 44128
Gabriel P
Job Details: 03/17/2022
"Control burn and harness of console giving estimate customer will not fix ; ordrng 1 W11178673 (Control) and 1 W10859914 (Console), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE RANGE
Model JBP78W0B2WW
Near Euclid, Ohio 44119
Jason N
Job Details: 03/17/2022
Installed bake element. Ran bake test to 300 degrees. Good preheat and cycle. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 03/17/2022
"CC that the unit stops mid cycle. Ran diag F5e1 Lid Switch Fault Lid Is Up checked the lock, out of range. Replaced the latch from t/s. Ran a calibration. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHB
Near Cleveland, Ohio 44106
Marie V
Job Details: 03/17/2022
"Took PoP. Cc that the freezer wasnt cooling and the ice cream got soft, she removed food from freezer to allow a better air flow and since that day started working. Took temps on fresh food 34* 36* and freezer -1* 0*. Temperatures are in range. Explain cust that what she did was correct, you want to have a good air flow inside unit to properly cool. At this point unit is working properly. Ask cust to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, Ohio 44137
Gabriel P
Job Details: 03/17/2022
"When arrive unit was out also notice floor was scratch from when grandsons move fridge out took pictures Replace tube,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Euclid, Ohio 44132
Jason N
Job Details: 03/17/2022
"Cc unit made a noise when it went to wash cycle. Customer stated unit made a noise when it went to wash cycle, she unplugged it. Plugged in unit, unit was still in wash cycle, canceled. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Had customer restart load she had in unit. Unit sensed and filled properly. Customer was also concerned about water level, not enough water. Advised customer that water level is correct, unit will not fill tub. No issue found with unit at this time, working as designed."
We serviced a
ELECTROLUX REFRIGERATOR
Model EW26SS65GS0
Near Mentor, Ohio 44060
Jason N
Job Details: 03/17/2022
"Cc unit ice buildup and leak from freezerFound evaporator drain tray iced over, leaking in bottom of freezer section. Cleared ice from freezer. Steamed out tray and down drain hole. Cleared clog, good water flow through. Op test good"
We serviced a
GE WASHER
Model GTWP1000M0WW
Near Mayfield Heights, Ohio 44124
Corina H
Job Details: 03/17/2022
"CC that the unit does not run. Confirmed. Started a cycle. Unit filled and stopped. Jumped out the lid switch, started working. Will need a new lock. Panel for the control is not secured due to it being *broken ; ordrng 1 WH12X10531 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, Ohio 44260
Brian M
Job Details: 03/17/2022
Installed valve and line Ran test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, Ohio 44123
Dan
Job Details: 03/17/2022
"Installed new air plenum and control, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, Ohio 44121
Joe O
Job Details: 03/17/2022
"Cc: would not stop filling, not drainingCusstated that unit would not stop filling, then when they tried to run a drain and spin unit would not drain and continued to put water in. Plugged unit in, canceled cycle. Unit started to drain. Found error codes f8e1(long fill). Ran auto test. Found unit has good water pressure. Ran normal cycle. Unit filled properly. Ran drain and spin. Ran calibration. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model SC25JW
Near Beachwood, Ohio 44122
Joe O
Job Details: 03/17/2022
"Cc: not freezing in freezer section, freezing in ff sectionFound unit is in garage. Under 50 degrees in garage. Found temps in ff section at 34 degrees, freezer at 30 degrees. Advised customer unit will not function properly in unheated garage. Garage temps are around 50 degrees. Cannot test due to garage temps. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model SDI25FL
Near Westlake, Ohio 44145
Angel
Job Details: 03/17/2022
"Cc that unit was not cooling properly he unplugged it and plugged it back in and unit started working again. Verified temperatures and ff section was at 40* and freezer was at 8*. Verified in back and saw that the condenser fan was not running and it was really dirty. Cleaned out fan and condenser and when i plugged it back in the fan started working. Customer stated that hell leave like that for now and if it starts to happen again and he sees that the condenser fan is not running again hell think about it if he wants to fix because basically every part for this unit is discontinued and hes thinking if getting new unit. Opt test ok.; ordrng 1 833697 (Cond fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Brecksville, Ohio 44141
David R
Job Details: 03/17/2022
"Customer could not find POP from Costco, let customer know he will have to call Costco and see if they can email over a receipt with Model/Serial and any warranty information in order to not have to pay SVC, Labor and parts. Cc gas smell, intermittently happening and sometimes clothes all the way dry. Unit dryness and heating test good. Could not smell gas and lines all tight, since intermittently happening would suggest replacing gas burner assembly. Customer said they are going to call Costco to get information but I wrote up price of everything just in case needed. Customer did not pay SVC, wants to contact Costco for warranty before paying for anything. No parts to be ordered at this time. ; ordrng 1 W11233069 (Gas Burner assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Garfield Heights, Ohio 44125
David R
Job Details: 03/17/2022
"Cc loud when spinning. Gearcase is making loud noise. Gave estimate to customer. Customer does not want to go ahead with repair. SVC already paid. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10752283 (106.72), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, Ohio 44105
David R
Job Details: 03/17/2022
"Replaced thermistor and hi limit. Also found element broken, replaced from t/s. Tested. Heating, good. Op test ok. ; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, Ohio 44094
Joe O
Job Details: 03/17/2022
"Cc: not dissolving podFound error code f8e2(inlet water, fill valve electrical problem). Ran diagnostics test cycle. Fill valve functioning. No error codes after diagnostics. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, Ohio 44077
Corina H
Job Details: 03/17/2022
"CC that there is a loud noise in the freezer. Confirmed. Found the freezer cover has frost and ice build up. Disconnected the ui. Will need a new ui, control and harness. Office to reschedule when these parts come in. ; ordrng 1 W11330971 (Ui) and 1 W11249952 (Harness) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5P
Near Walton Hills, Ohio 44146
Marie V
Job Details: 03/17/2022
Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Mogadore, Ohio 44260
Brian M
Job Details: 03/17/2022
Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lyndhurst, Ohio 44124
Corina H
Job Details: 03/17/2022
"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WP02
Near Bay Village, Ohio 44140
Angel
Job Details: 03/17/2022
"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, Ohio 44052
Angel
Job Details: 03/17/2022
Replaced glass door and name plate. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model GW397LXUQ07
Near Bratenahl, Ohio 44108
Corina H
Job Details: 03/17/2022
CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT0
Near Mentor, Ohio 44060
Jason N
Job Details: 03/17/2022
"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Windham, Ohio 44288
Brian M
Job Details: 03/17/2022
"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, Ohio 44024
Joe O
Job Details: 03/17/2022
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near North Royalton, Ohio 44133
Gabriel P
Job Details: 03/17/2022
"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"
We serviced a
MAYTAG DRYER
Model SDE3606AYQ
Near Mentor, Ohio 44060
Dan
Job Details: 03/17/2022
"Installed new belt and pulley, op test good"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Kingsville, Ohio 44048
Dan
Job Details: 03/17/2022
"Installed new lid switch, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Columbia Station, Ohio 44028
Marie V
Job Details: 03/17/2022
"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"
We serviced a
WHIRLPOOL DRYER
Model WGD5540SQ0
Near Madison, Ohio 44057
Dan
Job Details: 03/17/2022
"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW0
Near Berea, Ohio 44017
David R
Job Details: 03/17/2022
Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Brook Park, Ohio 44142
David R
Job Details: 03/17/2022
"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."
We serviced a
MAYTAG WASHER
Model MHW7000AW2
Near Mentor, Ohio 44060
Jason N
Job Details: 03/17/2022
"Installed door lock. Ran diagnostics, cleared code. Started test cycle. All functions passed. Op test good."
We serviced a
ELECTROLUX DRYER
Model EFME627UTT0
Near Rock Creek, Ohio 44084
Brian M
Job Details: 03/17/2022
"Customer still complaint of a noise Ran unit with no noise with heavy load Ran empty and noise seemed to be coming from blower housing added pressure to venting and noise would stop Suggest to replace blower wheel and housing ; ordrng 1 5304505339 (blower assembly) and 1 5304513609 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2665XEM6
Near Elyria, Ohio 44035
Marie V
Job Details: 03/17/2022
Cc that the unit makes ice but when you hit the dispenser stays on it will not stop dispensing. Confirmed. Removed paddle and found that is broken. Unit will need new paddle. Part is not longer available. Left the part number for cust. Cust also gave paper work for tax exempt. Is on file.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, Ohio 44145
Gabriel P
Job Details: 03/17/2022
Found latch loose correct issue opt test ok also I was help by whirlpool tech line
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW01
Near Cleveland, Ohio 44109
Manny
Job Details: 03/16/2022
"Cc unit not cooling enough, removed evap cover and not good frost pattern, checked compressor amp draw and drawing 0.54amps, spoke to Bj he suggested tapping the system and charge with nitrogen to verify no internal leaks are present, tap system and pressure sitting at 25in vacuum, charged with nitrogen and pressure is equalize and stable, heard No leaks ,BJ thinks unit wasnt charge its R600 at the factory since customer stated that the unit never cool right in the freezer.; ordrng 1 W11580057 (Compressor) and 2 W10843121 (filter dryer)s"
We serviced a
KENMORE DRYER
Model 11084834200
Near Highland Heights, Ohio 44143
Manny
Job Details: 03/16/2022
"Replaced heater, ran cycle good heat, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Mayfield Heights, Ohio 44124
Manny
Job Details: 03/16/2022
"Cc top light are flickering and some are out, verified and LEDs are flickering in RC, replaced LED module with pre id part, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Olmsted Falls, Ohio 44138
David R
Job Details: 03/16/2022
Replaced main control. Ran diagnostics and calibration. Good. Unit is ready to use. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Lorain, Ohio 44055
Angel
Job Details: 03/16/2022
"Cc that they set the washer to wash and when they got home there was water all over the floor. Tested unit by starting a quick wash to see if it would leak let unit fill wash and drain but no leak anywhere around washer, did notice that when the unit goes into a drain the utility tub drain tube was leaking. Explained to customer and stated she will let the landlord know to fix issue. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SKZ
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 03/16/2022
Cc unit not draining Found chopper broke off pump Replaced pump OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Parma, Ohio 44134
Gabriel P
Job Details: 03/16/2022
"Found belt stretch and pulley wearing replace from t/s also cold water not enough pressure need plumbing,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor, Ohio 44060
Jason N
Job Details: 03/16/2022
"Cc unit not advancing cycle, codes LFRan diagnostics, found no cold water coming in on auto cycle. Both source valves are open. Ran manual valve tests, confirmed cold side of log valve no working. Unit needs log valve assembly. ; ordrng 1 W10853723 (Log valve)"
We serviced a
SAMSUNG DRYER
Model DV48J7700GW/A2
Near Madison, Ohio 44057
Dan
Job Details: 03/16/2022
"Customer complaint of squealing noise , confirmed,found idler pulley worn out , installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model DG8410
Near Painesville, Ohio 44077
Joe O
Job Details: 03/16/2022
Cc: not heatingCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found igniter open. Needs igniter; ordrng 1 4391996 (ignitor flat wp)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS
Near Seven Hills, Ohio 44131
David R
Job Details: 03/16/2022
Customer said unit is under 1 yr warranty . Took pics of POP. Cc unit gasket off and top rack getting stuck on gasket. Adjusted top rack inward to avoid hitting the gasket. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, Ohio 44060
Joe O
Job Details: 03/16/2022
"Cc: grindingFound error codes f0e3(overload), f0e7(load detected during clean washer cycle). Cleared codes ran diagnostics test cycle. No abnormal noises heard in diagnostics cycle. Checked under unit for damage, checked suspension rods. Advised customer to download whirlpool app and update software per tech sheet for error f0e7. Advised customer no to load anything directly on wash plate. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDBH945AWB
Near North Olmsted, Ohio 44070
Marie V
Job Details: 03/16/2022
"Replaced heater, tested unit. No leaks Op test ok."
We serviced a
MAYTAG WASHER
Model n/a
Near Cleveland, Ohio 44116
Marie V
Job Details: 03/16/2022
"When arrived saw the appliance. Explain cust that we service appliances for homes, this unit was a industrial washer. No sc collected"
We serviced a
HOT POINT REFRIGERATOR
Model HSS25GFTAWW
Near Lakewood, Ohio 44107
Marie V
Job Details: 03/16/2022
"Cc that the unit is leaking. Confirmed. Found unit leaking from the water line coming in to the unit. Cut the line that was damaged and added a fitting 1/14. Tested unit. No leaks. Op test ok; used 1 2198677 (), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, Ohio 44126
Marie V
Job Details: 03/16/2022
"Cc that the unit fills up and then does nothing. Ran diag, no cores. Ran auto test, pass. Stared normal cycle. Pass, unit started washing. Canceled cycle amd replaced lid lock and shifter. Ran calibration and auto test. And rebooted unit. Told cust to monitor unit, couldnt duplicate the issue. Op test ok"
We serviced a
MAYTAG RANGE
Model MGT8720DS06
Near Parma, Ohio 44134
Gabriel P
Job Details: 03/16/2022
Found no leaks from regulator or either burner but to please customer my senior tech bj told me to replace regulator seems thats what the gas company said it was leaking ordering ; ordrng 1 WPW10546238 (Regulator)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, Ohio 44108
Corina H
Job Details: 03/16/2022
CC that the cap to the agitator is popping off and paint is chipping. Confirmed. Found the cap not tight on the new or old agitator. Took picture of the paint chipping. Advised cust to call whirlpool t ge an autho. Will need a new cap. Cust can install part; ordrng 1 W11246846 (Cap)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Aurora, Ohio 44202
Brian M
Job Details: 03/16/2022
Installed lid OP TEST OK
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near North Ridgeville, Ohio 44039
Angel
Job Details: 03/16/2022
"Replaced acu, ui and communication harness. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Highland Heights, Ohio 44143
Jason N
Job Details: 03/16/2022
"Cc unit stopped working and fault codeCustomer stated unit stopped working during a load and flashed a code f26 or 28. She power cycled unit and it was fine after, has been working since then. Ran diagnostics, found code f28 for serial communication error(ACU to MCU). Ran auto test several times, no faults and all functions passed. Advised customer either motor control or main control could be at fault, but there is no way to verify until unit fails. Could not duplicate issue at this time."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Willoughby Hills, Ohio 44092
Joe O
Job Details: 03/16/2022
"Cc: not spinning out clothesFound error codes f0e5(off balance load). Suspension checked good. Ran auto test. Found hub worn. Could not pull wash plate from unit. Will need hub and wash plate. Advised customer could also need gear case. ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, Ohio 44202
Brian M
Job Details: 03/16/2022
Cc unit not draining Found mask in pump Removed mask OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Cleveland, Ohio 44143
Joe O
Job Details: 03/16/2022
Installed dryer repair kit. Tested. Op test ok
We serviced a
KITCHENAID RANGE
Model KESS907SSS04
Near Brecksville, Ohio 44141
David R
Job Details: 03/16/2022
"Cc LR burner will seem like its heating sometimes wont glow or will just turn off. Turned on LF burner. Not coming on for me. All other burners lighting on. Found LF burner switch sparking up and causing voltage to drop, burner itself test good. Customer wants to order part and they will repair it themselves. ; ordrng 1 WP9763762 (Switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, Ohio 44120
Jason N
Job Details: 03/16/2022
Installed freezer door. Customer satisfied with appearance. Op test good.
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FPMV189KFC
Near Independence, Ohio 44131
Gabriel P
Job Details: 03/16/2022
"Found unit with no power check fuse is good checking voltage to control is good need control customer will not fix ; ordrng 1 5304463156 (Door stoper) and 1 5304481407 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Cleveland, Ohio 44102
Corina H
Job Details: 03/16/2022
CC that the unit is not turning on. Confirmed. Found the child lock on. Turned the lock off. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Westlake, Ohio 44145
Angel
Job Details: 03/16/2022
Cc that unit is not cooling. Noticed the unit is in the garage where its not a heated garage but also noticed that the compressor was not running. Took off back cover and plugged in my amp reader and compressor started running and it was pulling 7amps and was very hot and had a bad rattle to it. Unit will need compressor and uv filter drier replaced. Ordering parts.; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 03/16/2022
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, Ohio 44047
Dan
Job Details: 03/16/2022
"Installed new valve, op test good"
We serviced a
FRIGIDAIRE DRYER
Model FAQE7077KR0
Near Brook Park, Ohio 44142
Angel
Job Details: 03/16/2022
Cc that plastic part fell in Dryer. Verified and the part is the latch for the door. Used latch from truck stock installed new one and tightened the door because it was loose. Tested door closing as should now. Opt test ok.; used 1 279570 (LATCH) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kent, Ohio 44240
Brian M
Job Details: 03/16/2022
Cc of noise Found noise to be compressor vibration Adjusted lines OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Garfield Heights, Ohio 44125
Gabriel P
Job Details: 03/16/2022
"Customer did not receive the ui replace other parts temp on fridge is good,opt test ok job complete"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Royalton, Ohio 44133
David R
Job Details: 03/16/2022
Cc screw loose. Found base rail bracket damaged. Called techline to document damage and make sure ordering right part. Told me to order the base rail assembly. Left side that is damaged. Ordering parts. ; ordrng 1 WPW10306546 (Baske rail left) and 1 WPW10306546 (Base rail right)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bedford, Ohio 44146
Corina H
Job Details: 03/16/2022
CC that there is a squealing noise. Confirmed found the idler pulley seized. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4915EW1
Near Conneaut, Ohio 44030
Dan
Job Details: 03/16/2022
"Customer complaint of grinding noise, confirmed, found hub worn out , installed new hub , op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG520S0FS0
Near Conneaut, Ohio 44030
Dan
Job Details: 03/16/2022
"Customer complaint that left front burner is not lighting, confirmed, unit needs new burner head; ordrng 1 WPW10515455 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near Bedford, Ohio 44146
Corina H
Job Details: 03/16/2022
"CC that there is water in the tub and does not cycle properly. Confirmed. Unit drained hen cancel. Started the dishwasher filled and started a cycle. Will need a main control. ; ordrng 1 WPW10084141 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Kent, Ohio 44240
Brian M
Job Details: 03/16/2022
Installed control Ran test cycle OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near North Royalton, Ohio 44133
David R
Job Details: 03/16/2022
"Cc unit not draining. Found broken drain pump and glass broken as well. Replaced with new one off t/s. Still not draining completely. Ordering drain hose. ; ordrng 1 W10876537 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, Ohio 44137
Gabriel P
Job Details: 03/16/2022
Found control not responding ordering but found part out of stock we need to do a nation wide search office contact customer for scheduling ; ordrng 1 W11116592 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Strongsville, Ohio 44149
David R
Job Details: 03/16/2022
Temp reading 50-55 in FF. FZ is good at 0*. Found new thermistor for RC out of ohms where it should be. Had thermistor on icemaker harness from t/s. Replaced and reset temps. Customer to monitor ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, Ohio 44202
Joe O
Job Details: 03/16/2022
Installed module. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chardon, Ohio 44024
Joe O
Job Details: 03/16/2022
"Cc: noise, not cooling properlyFound temps at 60 degrees, in both compartments. Found compressor will not ramp up speed. Tested voltage at inverter. Only 3v, needs control and inverter boxParts out of stock. Office to reschedule; ordrng 1 W11573593 (Inverter box) and 1 WPW10739408 (cntrl-elec)"
We serviced a
WHIRLPOOL STACK W/D
Model WHD5090GW0
Near Cleveland, Ohio 44120
Jason N
Job Details: 03/16/2022
"Cc unit still intermittent making a squeal noiseRan diagnostics tests and dry cycle for 10 minutes, could not duplicate noise. Called wp techline, Scott, could be number of things, if unable to duplicate perhaps advise customer to continue to use until noise gets worse to where it can be duplicated or found. Not advising to replace parts at this time."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 03/16/2022
"Replace pump motor,then ran diagnostic,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, Ohio 44126
Marie V
Job Details: 03/16/2022
"Took POP. Cc that the unit is leaking. Confirmed. Found the leak the the hot water supply. Cust had new washer for hose, replaced washer. Op test ok"