Service History 765 | Freds Appliance

We serviced a

KITCHENAID WALL OVEN

Model KEMS379BSS00

Near Ashtabula, Ohio 44004

Dan

Job Details: 12/14/2021

"Customer complaint that oven is not heating properly, started bake for 350 degrees, unit never stopped preheat and temperature went up to 375 degrees , unit needs new control, customer is stating that unit was purchased in 2017, entitlement says part is covered , customer cannot find proof of purchase but will reach out to dealer for new copy, customer does not want repair at this time; ordrng 1 WPW10317343 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, Ohio 44129

Manny

Job Details: 12/14/2021

"Cc unit just clicking when washing and seem to take a long time in any cycle. Found error code F7E5 for shifter fault. Replaced parts sent, opt test ok."

We serviced a

KENMORE FREEZER CHEST

Model 253.115211

Near Madison, Ohio 44057

Joe O

Job Details: 12/14/2021

"Cc: not coolingFound start device and capacitor burned up. Hooked up compressor tester, found compressor not running. Needs compressor, start device and capacitorCompressor shows discontinued ; ordrng 1 5304491584 (controller kit) and 1 218909912 (capacitor) and 1 5304464034 (compressor(discontinued)) and 1 WPW10143759 (dryer)"

We serviced a

ROPER DRYER

Model REX4634KQ1

Near University Heights, Ohio 44118

Corina H

Job Details: 12/14/2021

CC that the unit will not start. Confirmed. Found a sock in the blower housing. Removed the sock. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, Ohio 44123

Corina H

Job Details: 12/14/2021

"CC that the unit is not turning on. Confirmed. Checked the compressor 12.68 amps. Locked rotor. Will need a new compressor. ; ordrng 1 240550938 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 12/14/2021

Cc of leak Leak caused by heater bushings Needs heater; ordrng 1 W11537778 (Heater)

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 12/14/2021

"Found no issues preheated to 400 hundred on my cast iron pot confirm good show customer also wait 20 minutes to make sure temp stays at 400 and it did it was at 402 ,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 12/13/2021

"Installed gearcase and components. Ran auto test and calibration. No abnormal sounds, all functions passed. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44108

Manny

Job Details: 12/13/2021

"Replaced parts listed, opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 12/13/2021

"Cc unit is leaking from the bottom, ran diagnostics cycle and when unit went to drain water started coming from the bottom, tilted unit back and no signs of water on the unit itself, pulled unit out set unit to manual drain and noticed drain pipe overflow, advise customer to get a plumber to take care of the clogged drain. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland Heights, Ohio 44112

Manny

Job Details: 12/13/2021

Installed parts ordered. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model LER3624JQ0

Near Beachwood, Ohio 44122

Manny

Job Details: 12/13/2021

"Replaced thermostat, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chesterland, Ohio 44026

Manny

Job Details: 12/13/2021

"Replaced basket, opt test ok"

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Cleveland, Ohio 44122

Manny

Job Details: 12/13/2021

"Cc unit not heating properly, found a reflective oven mat inside the oven blocking the heat from rising. Removed mat and set unit to 350degrees unit finished preheating and temp is 356 on top rack and 407 on bottom of the oven. Customer stated that a knob s broken, ordering knob. No return visit necessary, customer will install part.; ordrng 1 W11101439 (Knob)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, Ohio 44125

Manny

Job Details: 12/13/2021

"Cc unit keeps draining, found drain hose on the floor, hook hose on sink and ran diagnostics cycle, opt test ok. Advise customer to keep hose elevated to avoid a long fill no fill issue."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Parma Heights, Ohio 44130

Marie V

Job Details: 12/13/2021

"Cc that the unit is leaking even when is not in use. Found hose behind unit was loose, corrected issue. Advice cust to monitor and if hose keeps leaking it will need to be replaced."

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Elyria, Ohio 44035

Gabriel P

Job Details: 12/13/2021

"Seal looks good and is not torn,pop it back in,on door,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDPM604KPS

Near Madison, Ohio 44057

Dan

Job Details: 12/13/2021

"Installed new drain pump and control, op test good"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV6190DS1

Near Cleveland, Ohio 44143

Corina H

Job Details: 12/13/2021

CC that when opening the door the light does not come on. Confirmed. Found the door switches not making contact. Replaced the switches from t/s. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/13/2021

"Cc that units outer glass broke. Confirmed outer glass was completely broken will need replaced. Gave estimate to customer and they said they will try to see how much a new one like the one they have will be, and if not they will continue with repair. Do not order parts just a estimate.; ordrng 1 WPW10289144 (Outer glass), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Chardon, Ohio 44024

Joe O

Job Details: 12/13/2021

Cc: noiseFound debris stuck in felt. Removed debris. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Jefferson, Ohio 44047

Brian M

Job Details: 12/13/2021

Cc unit not leveledLeveled unit using bubble level op

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brooklyn, Ohio 44144

Marie V

Job Details: 12/13/2021

"Cc that the unit is leaking. Found threads on water valve stripped, it will need new water valve, unit has water evidence that is leaking from it. ; ordrng 1 W11210463 (Valve)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 12/13/2021

Replaced the optic eye. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 12/13/2021

"CC that there is rattling noises. Confirmed, found the washer not agitating. Found the shifter jumped the eye. Replaced the shifter from t/s. Opt test ok. Cust is calling whirlpool since washer is just out of warranty. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE507ESS04

Near Beachwood, Ohio 44122

Corina H

Job Details: 12/13/2021

"Replaced the control board. Brought core back for return. Cust turned power off for 5 seconds when unit was in sabbath mode, lights turned on. Opt test ng. Called t/l Andy unit is working as designed."

We serviced a

WHIRLPOOL RANGE

Model KEBS207DWH4

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 12/13/2021

Replaced the upper inner glass. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE FREEZER

Model LFFH17F3QWC

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 12/13/2021

Found drip pan clogs again cant figured out whats causing it cause it seems to be same issue over and over call Frigidaire they didnt give me much of answer they said to unclog it and make sure all debris is clean told customer she said go ahead with repair when steam all ice found no debris it was just ice show customer if this continues to have issues from hear to them she will buy new opt test ok

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Cleveland, Ohio 44105

Marie V

Job Details: 12/13/2021

Replaced agitator. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138TFYS00

Near Cleveland, Ohio 44105

Marie V

Job Details: 12/13/2021

"Cc that the unit is not cooling properly. Took temps freezer is at 11* and 56* on fresh food. Evaporator fan is not running. Found lots of ice at the bottom of freezer, had to steam to get to fan, verify power to fan 122v. Fan needs to be replaced. Cust paid in full.; ordrng 1 WPW10189703 (Eva, fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 12/13/2021

Replaced door switch. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDZ00

Near Lakewood, Ohio 44107

Marie V

Job Details: 12/13/2021

"TOOK POP. Cc that the freezer temps goes up and down sometimes the ice cream is soft but then gets frozen again. Took temps 3* on freezer and 35* 37* fresh food section. At this point the u it has perfect temps, at old cust that unit goes on a defrost every day to clear the frost on evaporator, the temp raises in that process, if freezer does not have a lot of things on it you will notice the temperature when raises. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, Ohio 44116

Marie V

Job Details: 12/13/2021

"Cc that one of the wheels broke. Confirmed. Replaced kit that was sent. Found insulation coming out on the sides of the unit and it was giving cust problems with the door, it will not open all the way causing bottom rack to go back inside. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Westlake, Ohio 44145

Marie V

Job Details: 12/13/2021

"Took POP. Cc that when the unit was washing it was making a noise like a ball was loose or something was loose in unit. Ran diag, no error code. Ran auto test unit sounds normal, called cust and ask if it was on agitation or spin? She said agitation and it was only that one load, after that it has not make the noise. Tilted unit and verify all connection and wires are connected in place. Everything looks good. Told cust to monitor unit. At this point unit is working as designed. Ran calibration, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 12/13/2021

Customer does not want service cause they have warranty from best buy

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, Ohio 44057

Dan

Job Details: 12/13/2021

"Installed new control , op test no good, display is blank, no buttons responding, unit needs new user interface ; ordrng 1 WP8571919 (Ui)"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/13/2021

Replaced control board and ui. Also called BJ to verify power is correct on unit and checked out good as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 12/13/2021

"Cc unit not making iceCustomer stated after last service, unit made ice for several days then stopped. Checked ice maker, ice maker turned on. Replaced ice maker using customer supplied pre Id part. Ran manual cycle test, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Chesterland, Ohio 44026

Joe O

Job Details: 12/13/2021

"Cc: noiseFound error code f0e5(off balance). Ran auto test. Found hub is stripped. Attempted to pull wash plate to check gear case shaft could not get wash plate off. Wash plate will need cut or broke off. Needs hub and wash plate.Advised customer could also need gear case but cannot get to gear case to check without gettingwash plate and hub off.Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/13/2021

"Cc that unit would stay on sensing and drain pump kicked on. Ran diagnostics and found F8E1 no fill, long fill verified and found the hot water turned off explained to customer that if they dont have both water valves turned on the unit will stay in sensing asking for water and think its going to over flood because it takes too long to fill and turn on the drain pump because it thinks its going to over flow with water. Tested unit and made sure it passed sensing and started washing. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JES9900BAB

Near Thompson, Ohio 44086

Brian M

Job Details: 12/13/2021

"Cc front burner not working,According to back notes DH has unit marked as non repairable at this time Called whirlpool gave ticket number no new information available or solutions"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Cc unit not cycling on hot temperature settingRan diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Started normal cycle on hot selection. Unit sensed, filled and advanced to washing. Could not duplicate issue at this time, unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 12/13/2021

"Cc: not running through cycleCustomer stated wash led was on and unit was not doing anything. Customer stated she shuts the water off when shes not using it. Found customer was turning water off before starting unit, accidentally. Found error codes f7e5(shifter fault), f8e1(long fill). Ran auto test. Found unit is filling, agitating, draining and spinning. Ran calibration. Ran normal cycle. Op test ok"

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 12/13/2021

"Cc: front center burner not lightingFound igniter mount not holding, igniter falling and bending. Screws seized to orfice holders. Needs orfice holders and front center burner headParts out of stock. Office to reschedule; ordrng 1 WP7527P031-60 (holder-orf) and 1 74009553 (holder-orf) and 1 WP7527P003-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 10 WP8273062 (screw)s and 1 74007736 (burner asy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Sheffield, Ohio 44054

Angel

Job Details: 12/13/2021

"Cc that unit is not heating. Verified and unit was clicking and would not turn the turn table or nothing. Took off control panel and could hear the relay on control just clicking on and off was going to replace switches and found that the cavity thermostat and wires were completely burnt will need harness, thermostat and control board. Office to reschedule 2 of the parts are out if stock.; ordrng 1 W11391714 (Control) and 1 W10668273 (Fuse) and 1 W11383533 (Main harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 12/13/2021

Cc unit pop when opening or closing right door Noise coming from hinge area but cant determine if hinge or bushing issue Needs both ; ordrng 1 WPW10505294 (cam) and 1 W11240748 (hinge-door) and 1 W11212164 (closer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Installed ff evap harness and freezer LED module. Ran test 3, fans turned on. All lights in unit are now illuminated. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Sheffield, Ohio 44054

Angel

Job Details: 12/13/2021

Cc that unit is not heating. Verified ignitor was turning on but no flame looked in back and found the gas valve turned off turned on and tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Avon, Ohio 44011

Angel

Job Details: 12/13/2021

Cc that unit is leaking and has a squeaky sound. Verified and the bearings on unit are starting to go thats why shes hearing that squeak and could not detect any leak but explained to her that it could be from the seal on the basket leaking water through it causing the bearings to start going on her. Gave customer estimate and decided to leave like that for now will try to spend money on a new one. Opt test ok. ; used 1 W10435302 (BEARING) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, Ohio 44255

Brian M

Job Details: 12/13/2021

Cc unit not working properly Ran diagnostics found no errors Ran auto test no issue Ran calibration Ran quick wash unit filled agitated and switched to wash Ran cold wash unit filled agitated and switched to wash Can not determine the issue at this time

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Garrettsville, Ohio 44231

Brian M

Job Details: 12/13/2021

"Cc of errors againFound f8e1 and f3e1 long fill error and and pressure sensor error Ohmed sensor and its in specNeeds control, but would recommend sensor as well ; ordrng 1 WPW10448876 (switch-wl) and 1 W11096963 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 12/13/2021

Replaced the door. Steamed the freezer out. Opt test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Cc unit still leaking from doorChecked seals and gaskets, all checked good. Checked spray arms, found lower arm split. Unit needs lower spray arm. Will credit customer for previous parts cost.; ordrng 1 5304517981 (Lower spray arm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 12/13/2021

Installed led module. Did not need led board. Op test ok Customer did not have original box for led board.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Atwater, Ohio 44201

Brian M

Job Details: 12/13/2021

Installed control and UI Ran auto test and calibration test OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model FGEF306TMFA

Near Euclid, Ohio 44132

Jason N

Job Details: 12/13/2021

"Cc unit ovens temperature issues. Ran oven bake tests on upper and lower ovens to 300 degrees. Both reached 300 setpoint. Let cycle and read temperatures. Lower oven stable at 300-310 degrees. Upper oven dropping temperature, not maintaining temperature. Checked elements resistances on upper oven, both checked good at 28-30ohms. Restarted bake on upper oven, bake element is not receiving power from L1 bake relay. Unit needs oven control board. ; ordrng 1 316443945 (Relay board)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 12/13/2021

"Tested and parts are good. Found the customer did not have hot water turned on. Needed for fabric softener valve. Let customer know, customer will get plumber out to fix hot water valve. Unit test good. Op test ok."

We serviced a

GE MICROWAVE

Model JVM1851WF001

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/13/2021

"Cc unit will not start up. Found control not sending out correct voltage. WB07X10576 control panel assembly is discontinued, WB27X10603 control smart board discontinued. Customer to pay SVC only"

We serviced a

FRIGIDAIRE RANGE

Model GLEF378AQF

Near Perry, Ohio 44081

Dan

Job Details: 12/13/2021

"Installed new hinge, op test good"

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/13/2021

"Cc unit not draining water. Found error code for drain pump. Debris inside, drain pump will not drain correctly. Gave estimate, customer paying SVC only, do not order parts ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Painesville, Ohio 44077

Dan

Job Details: 12/13/2021

"Installed new inner door glass seals, op test good"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 12/13/2021

"Replace handle and inf switch,opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated several times with same results, ran diagnostics no error codes found, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Brecksville, Ohio 44141

David R

Job Details: 12/13/2021

"Cc unit had some film build up, debris at bottom of unit build up. Went through diagnostics, all components working correctly. Heater coming on at end. Did find a couple holes in sprayer arm blocked, corrected. Put rinse aid dispenser to higher setting. Found unit draining slowly, drain pump is good, found hoses all debris. Went over with customer cleaning out filter, cleaning out the debris at bottom by hand, using dishwasher cleaning tablets, using sani rinse and heated dry. Ordering hoses. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, Ohio 44001

Angel

Job Details: 12/13/2021

"Cc that unit turns on but will not do anything else. Confirmed unit powers on but will not spin or do anything. Verified took apart unit and found thermal fuse open, replaced thermal fuse tested unit and working as should. Explained to customer that they will have to clean out vent to prevent issue from happening again and would have to change out vent from foil to either semi rigid or rigid vent. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Brecksville, Ohio 44141

David R

Job Details: 12/13/2021

"Cc unit sometimes will run 10-15 mins then cut the breaker at the breaker box. Unit has normal outlet, no GFI. Ran diagnostics, F7E0, loss of power error. Ran drain and spin 10 mins, ran power wash and rapid wash to test out. Called techline. AF Arc Fault breaker customer has. Went over diagnostics test 51/52. Drawing most amps in agitate mode, almost 4 amps. Techline said for customer to have electrician come out and check breaker and see what codes are if can be switched to a non AF if possible. Unit test good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 12/13/2021

"Replace both tracks,opt test ok"

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Willowick, Ohio 44095

Jason N

Job Details: 12/13/2021

"Cc unit not starting Customer stated they have been having trouble with door recently, have to push door hard or slam door to get unit to start, now unit will not start at all. Checked door switch, reading open on both sides. Unit needs door switch. ; ordrng 1 WE04X28977 (Door switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Streetsboro, Ohio 44241

Brian M

Job Details: 12/13/2021

Cc of slow ice production Found unit to be full of ice Replaced icemaker per customer requested

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Strongsville, Ohio 44136

David R

Job Details: 12/13/2021

"Customer had POP. Cc racks drop in oven cavity. Confirmed, checked and racks when putting something on, racks will fall down. Looks like cavity is bowed out on the right side in middle, rack will fall. Cavity is bowed in middle, cavity cannot be repaired. Called techline, documented, techline putting in review for exchange, customer will be contacted by warranty.; O-emld tckt"

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 12/13/2021

"New cooktop has a chip in the corner. Took picture. Cust is getting new countertops, wants to wait until the countertops are in. Will call the office to reschedule appointment ; ordrng 1 W11476176 (Cooktop)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Garfield Heights, Ohio 44125

Manny

Job Details: 12/13/2021

"Cc unit not cooling in RC, frosted in the FC and doors not sealing. Found door hinges loose causing the door to have a gap allowing warm air in the freezer and frosting over. Steamed freezer and gaskets, fasten hinge screws, door sealing good air flow and good frost pattern. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 12/13/2021

Installed heater

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Solon, Ohio 44139

Brian M

Job Details: 12/13/2021

"Cc of noise Found noise caused by idler pulley Advised on belt and pulley replacement ; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Chardon, Ohio 44024

Corina H

Job Details: 12/13/2021

"CC that f2e1 comes up when running both ovens for a long time and one is at a higher temperature. Ran diag F2e1 stuck key f6e9 Oven appliance manager - lost communication (lower oven), f6e6 Oven appliance manager - lost communication (main/upper oven). Upper and lower cooling fans are working. Called t/l. To make sure the doors are not propped open when running or when cooling down. Checked the gaskets good. Checked the vent, good. Checked the harness for the ui and its not touching the ui other then being connected. Replaced the controls. Harness is good. Opt test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Customer complaint that unit is not spinning properly, ran drain and spin cycle, unit spun and reached high speed spin, unit needs filter basket cleaned out, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/13/2021

Customer show me a digital thermometer temp advise her not to use that kind cause it wont give the proper temperature told by whirlpool also when diagnosing unit it was in defrost mode had to wait till it start cooling so I can see the frost pattern on evaporator and no frost only a little on top also the wattage is to low is at 63.9 call bj he wants me to replace evaporator and dryer filter ; ordrng 1 W11407409 (Evaporator) and 1 W11490399 (Filter)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/13/2021

"Replace control and harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Installed new air damper, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, Ohio 44052

Angel

Job Details: 12/13/2021

Cc that unit is sensing and than finishes quickly. Verified and unit was not powering on found that power cord on outlet is kind of loose causing that issue and also it is not on its own dedicated circuit got it to power on and ran diagnostics and found error code F5E4 lid not opened between cycle. Tried running unit and it only stays flashing on sensing. Called tech line and spoke with steve explained issue and said that the unit will have to be installed properly and be on its own dedicated circuit as well for us to properly verify unit. Explained to customer and said he will see what can do.Opt est ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Willoughby, Ohio 44094

Jason N

Job Details: 12/13/2021

"Cc unit cycle time not advancing correctly, and not spinning out clothing. Customer stated unit cycle times will change after starting the cycle. Advised that is normal for these units, they will adjust cycle times based on sensed load. Ran diagnostics cycle. All function passed. Ran spin and drain with wet towel load. Load spun out properly, good spin speed. All functions working properly at this time."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ05

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 12/13/2021

Cc: no water no iceFound filter not seated correctly. Re seated filter. Found unit has low water pressure. Customer stated unit on ro system. Advised customer ro can cause low pressure. Cycled ice maker. Ice maker filling but has low pressure. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Novelty, Ohio 44072

Joe O

Job Details: 12/13/2021

Cc: not cooling freezer sectionFound unit is in a unseated garage. Advised customer unit is designed to be in a room temperature environment above 55 degrees. Op test ok

We serviced a

MAYTAG RANGE

Model MER5765RAQ

Near Chardon, Ohio 44024

Corina H

Job Details: 12/13/2021

CC that the oven takes a long time to preheat and the front right burner does not work. Confirmed. Checked the switch 240 volts on h1 and h2. Heated the oven to 350* wait 20 minutes. Temp is 350*. Will need a burner. ; ordrng 1 7406P368 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Westlake, Ohio 44145

Marie V

Job Details: 12/13/2021

"Replaced control board, op test no good. Called whirlpool tech line they had me verify eyebrow control Ui, found out that unit will need Orion board. Cust said that the freezer ice maker stopped working but the fresh food section was working good. Ordering ice maker.Brought core for return ; ordrng 1 W10893939 (Control UI with switches) and 1 W11164517 (Orion board) and 1 W10898289 (Ice maker freezer)"

We serviced a

WHIRLPOOL STACKED W/D

Model WET4027HW0

Near Conneaut, Ohio 44030

Dan

Job Details: 12/13/2021

"Customer complaint that unit would not drain or spin, found outlet burned(see pic), unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Conneaut, Ohio 44030

Dan

Job Details: 12/13/2021

"Customer complaint that oven is not heating, confirmed, found igniter not arcing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP9758079 (Igniter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Strongsville, Ohio 44149

David R

Job Details: 12/13/2021

"Cc unit lights are working on top FF. Found bad FZ light. Gave estimate to customer estimate, customer calling kitchen aid. Customer paid SVC only ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Roaming Shores, Ohio 44084

Joe O

Job Details: 12/13/2021

"Cc: intermittently not startingCustomer stated they will start the unit then it will spin for a second and shut off. They stated it is intermittent. Found error codes f5e1(lid is up fault) f0e3(over load) f2e1(stuck key). Ran auto test. Ran normal cycle, unit is sensing lid. Needs control and lid lock; ordrng 1 W10810403 (lid lock assy) and 1 W11182868 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 12/13/2021

Found defective actuator replace from t/s opt test ok ; used 1 -W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, Ohio 44060

Jason N

Job Details: 12/13/2021

Installed OWI sensor. Ran diagnostics cycle. Unit advanced through and drained out properly at the end. Op test good.

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Painesville, Ohio 44077

Jason N

Job Details: 12/13/2021

"Cc unit frosting in back of ff section.Confirmed ff evaporator frosted over. Ran force defrost cycle on ff evaporator. Checked power out to ff defrost circuit, 121v from p1 orange to p2 yellow. Board is good, unit needs defrost circuit. ; ordrng 1 WR50X10108 (Bimetal) and 1 WR51X10132 (Defrost heater)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 12/13/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 12/13/2021

"Replace filter housing,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SLYM2

Near Olmsted Falls, Ohio 44138

David R

Job Details: 12/13/2021

"Cc unit not draining. Found check valve spilling water back into unit and drain pump just pulsing not spinning correctly. Ordering drain pump and hoses.; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427DS02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 12/13/2021

Cc f2e1 Replaced UI Ran test bake to 350 Ran microwave test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Lorain, Ohio 44053

Angel

Job Details: 12/13/2021

"Cc thats she was concerned that unit is not filling up or working how it should. Ran diagnostics found no error codes ran a auto test and passed also ran a normal cycle to make sure it senses, fills and agitates how it should and passed. Also looked underneath unit and looked good no leaks or anything out of the usual. Unit as of now working as designed. Opt test ok."

We serviced a

MAYTAG RANGE

Model MGRH865QDS1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 12/13/2021

Installed igniter. Ran test bake. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHX2325TS0

Near Painesville, Ohio 44077

Dan

Job Details: 12/10/2021

"Customer complaint that ice maker harness is preventing ice bin from being inserted all the way, adjusted ice maker harness, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, Ohio 44001

Angel

Job Details: 12/10/2021

Replaced heater on unit customer already had the heater with her. Opt test ok.

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