Service History 768 | Freds Appliance

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Cleveland Heights, Ohio 44118

Gabriel P

Job Details: 01/14/2022

Replace timer and pulley opt test ok

We serviced a

WHIRLPOOL ICEMAKER

Model MIM1554ZRS0

Near North Royalton, Ohio 44133

David R

Job Details: 01/14/2022

Replaced reservoir. Took pic of cracks in old one. Also put new water filter in for customer. Let unit run. Called for water. Customer to monitor. Unit tab says takes about 45 mins for ice.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, Ohio 44147

David R

Job Details: 01/14/2022

"Found motor shaft was missing, was in box with old parts. Easy correction, replaced. Ice is coming out dispenser now. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near North Royalton, Ohio 44133

David R

Job Details: 01/14/2022

"Cc milk is spoiling. Took temps, FZ is at 0*. FF is reading at 40* at the coldest temp. Damper seems to not be opening all the way. Thermostat turning fridge did not turn off the first 2 tries. Stayed running. Ordering damper and thermostat. ; ordrng 1 WPW10151374 (Damper) and 1 WPW10583800 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUIC15NLTS0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 01/14/2022

"Cc unit not making ice.Ran diagnostics test mode, all functions passed except recirculating pump, which did not turn on. Checked voltage at pump connector, good voltage at 13.6vac. Unit needs recirculation pump assembly. ; ordrng 1 2313702 (Recirc pump assy)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM2

Near Broadview Heights, Ohio 44147

David R

Job Details: 01/14/2022

"Cc unit cutting breaker. Found harness and control burned and charred, will spark when turning on unit. Will need harness and control. Customer paid SVC only. Do not order parts. ; ordrng 1 W10737607 (Control) and 1 W10744902 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE COOKTOP ELE

Model JP3030SJSS

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 01/14/2022

"Cc large burners not workingConfirmed RF and LR burners not heating. Pulled unit, found both large burner coils physically open. Replaced using customer supplied pre Id parts. Reinstalled unit. Turned on all burners, all burners tested good for power and heat. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 01/14/2022

"Cc unit has an odd smell. Customer stated unit has an odd odor, and water is funny tasting. Confirmed odor in unit, nothing that is going to originate from unit. Advised customer that odors can be introduced from various sources or from product inside. Advised customer use baking soda and ground coffee and regularly switch out until odor is eliminated."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 01/14/2022

"Cc unit not dispensing ice.Tested ice dispense, auger motor buzzing. Pulled ice container and cover, no obstructions. Auger motor is seized up, will need replaced. ; ordrng 1 W10822606 (Auger motor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, Ohio 44118

Gabriel P

Job Details: 01/14/2022

Replace door panel and adjuster

We serviced a

WHIRLPOOL RANGE HOOD

Model WVW53UC6FS2

Near Avon, Ohio 44011

Angel

Job Details: 01/14/2022

Cc that he was cleaning the filters and found that the blower motor was leaking oil. Went to replace blower fan but it was the wrong part number same fan just different harness will need to reorder part. Last number on the Model number was of a number it was 1 instead of 2. Ordering correct part.; ordrng 1 W11354646 (Blower fan)

We serviced a

GE REFRIGERATOR

Model CFCP1NIXCSS

Near Bay Village, Ohio 44140

Angel

Job Details: 01/14/2022

Replaced min control board on back of unit and let customer know to wait at least 24hrs for proper cooling. Opt test ok.

We serviced a

JENN-AIR RANGE

Model JJW9630DDS

Near Bay Village, Ohio 44140

Angel

Job Details: 01/14/2022

"Cc that unit keeps displaying a 4d21 error code cooling fan. She says the bottom one is loud as well will need both cooling fans replaced. Ordering parts. ; ordrng 1 WP74008383 (Upper cooling fan) and 1 WP74008437 (Lower cooling fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6500WW1

Near Kent, Ohio 44240

Brian M

Job Details: 01/14/2022

Cc unit will leave water in tub Found error for pressure sensor Followed tech sheet Needs control Control is NLA

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, Ohio 44141

Marie V

Job Details: 01/14/2022

Cc is not cold enough. Took temps 36* fresh food and -2* on freezer. Ran diag and set back temps on thermistors to 0. They where set to run 6* warmer. Advice cust to allow few hours. And give a call if still having issues. But they shouldnt

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Beachwood, Ohio 44122

Manny

Job Details: 01/14/2022

"Cc unit is rattling on spin, ran diagnostics and found error code F0E5 for off balance load, leveled unit, ran cycle with 5 large towels got them soaked and switched to drain and spin, unit is spinning without any abnormal rattle or vibration, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/14/2022

Cc no cool Found unit to have light frost on ff evap no frost on freezer Needs sealed system repair Customer is going to try and have Lowes swap outPart not in stock office to schedule ; ordrng 1 W11492867 (Evap) and 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Brecksville, Ohio 44141

Marie V

Job Details: 01/14/2022

"Ran entitlement it shows 09/20/2021. Cc that the unit is showing an error code f8e4. Ran diag found error code f8e4 overfill, fae2 dispenser electrical problem f9e2 drain motor electrical problem. Found that unit was leaking and had to uninstall unit to find the leak. Looks like unit was damaged because the tub is damaged at the bottom. And it leaks , took pics also unit is missing a spray arm. Office will contact ; ordrng 1 W11409865 (Tub) and 1 W11497943 (Drain pump) and 1 W11545334 (Upper manifold) and 1 W11412300 (Dispenser)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, Ohio 44133

Marie V

Job Details: 01/14/2022

"Cc that the unit had a smell of burning. Took panel off inspected all wires and connections on control board. All good. Tilted unit, looks good. Found belt is stretch out. Replaced belt and cam, also unit has new style shifter, replaced with the old style. Ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, Ohio 44060

Corina H

Job Details: 01/14/2022

Broke the screw that goes into the cabinet. Not enough waterline to reconnect. ; ordrng 1 W11162036 (Waterline) and 1 Wp489497 (Screw)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, Ohio 44060

Corina H

Job Details: 01/14/2022

Replaced the pump and motor. Cleared codes. Unit drained. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8127LC0

Near Rocky River, Ohio 44116

Angel

Job Details: 01/14/2022

Cc that the steam valve is leaking. Confirmed valve is leaking without using the option. The valve will need to be replaced. Ordering part.; ordrng 1 W11213863 (Valve)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, Ohio 44060

Corina H

Job Details: 01/14/2022

"CC that the unit is not making ice. Confirmed. Jumped the ice maker, can hear it trying to cycle. Will need a new ice maker. Used my ice maker the other day.; ordrng 1 W10882923 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, Ohio 44143

Jason N

Job Details: 01/14/2022

"Cc unit not making iceCustomer stated ice maker may need replaced again. Found no ice in ice maker, fill tube is frozen. Checked power to door fill tube heater, good at 123v. Checked continuity through heater, reading open. Unit will need freezer door for failed fill tube heater circuit. Advised customer 4-8 weeks for delivery and to call office to schedule for next service date. ; ordrng 1 LW11026425 (Door)"

We serviced a

MAYTAG DRYER

Model MGD6600TQ

Near North Ridgeville, Ohio 44039

Angel

Job Details: 01/14/2022

Cc that unit is not heating a lot. Vent was cleaned and had good airflow took off cap from peep hole on bottom of dryer ran unit and found that the coil were not opening up after the third time cycling on and off will need coils replaced. Tested unit opt test ok.; used 1 279834 (COIL) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 01/14/2022

Replaced control board ran a test cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Shaker Heights, Ohio 44122

Manny

Job Details: 01/14/2022

"Replaced all 3 doors, opt test ok, customer is under warranty per pop on file, talked to MP to confirm that is under warranty."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Windham, Ohio 44288

Brian M

Job Details: 01/14/2022

Cc unit not advancing Found water valve clogged Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock

We serviced a

FRIGIDAIRE RANGE

Model GLES388DBA

Near Strongsville, Ohio 44149

Marie V

Job Details: 01/14/2022

"Cc that the unit looses power when using the oven, she can use the top no problem but as soon as it starts using the oven the unit shuts off. Confirmed u it preheated to 350* and then shuts down. Verify power at the outlet, 244V. Unit will need control board, no longer available ; ordrng 1 316272202 (Control(discontinued ))"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Strongsville, Ohio 44136

Marie V

Job Details: 01/14/2022

"Cc that the ice maker stopped working. Took temps 37* 35* fresh food and -1* on freezer. Verify gasket on unit, they are all sealing, found blue tape at the top of the ice bin, removed it. Found frost on the ice bin, cleared all up and tested dispenser door, is sealing all the way as well. Tried to cycle ice maker it failed, replaced and cycled and fill it up. Advice cust to allow few hours. For temp to adjust and start making ice."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44149

Marie V

Job Details: 01/14/2022

"Replaced heater, tested unit no leaks. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, Ohio 44060

Dan

Job Details: 01/14/2022

"Installed new door skin, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Bedford Heights, Ohio 44146

Manny

Job Details: 01/14/2022

"Cc unit banging, found error code F0E5for off balance load, noticed unit leaning to the left, leveled unit ran diagnostics cycle opt test ok."

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, Ohio 44202

Brian M

Job Details: 01/14/2022

Cc unit keeps resetting time Replaced UI OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Cleveland, Ohio 44113

Gabriel P

Job Details: 01/14/2022

"Pump is defective gave estimate they will not fix ; ordrng 1 WPW10605057 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, Ohio 44113

Gabriel P

Job Details: 01/14/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 01/14/2022

"Found motor shaft broken making claking noise they will not fix ; ordrng 1 W11283592 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Mentor, Ohio 44060

Corina H

Job Details: 01/14/2022

Replaced the agitator. Used loctite. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW0

Near Mentor, Ohio 44060

Corina H

Job Details: 01/14/2022

"CC that the lid lock is flashing. Confirmed ran diag F1e1 MAIN CONTROL FAULT, f5e1 LID SWITCH FAULT LID UP. Checked the main control 120 volts. 16 dc volts on. Will need a main control. Checked the lid lock, good. ; ordrng 1 W10392998 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Amherst, Ohio 44001

Marie V

Job Details: 01/14/2022

"Cc that burners and oven does not works, unit will spark and ignitor will glow but not gas. Verify all connections, they were good, removed gas line, no gas came out."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Maple Heights, Ohio 44137

Manny

Job Details: 01/14/2022

"Replaced fan and thermistor, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 2536008941

Near Painesville, Ohio 44077

Dan

Job Details: 01/14/2022

"Customer complaint that unit is not cooling and handle is broken, fresh food section temperature at 56 degrees, freezer section temperature at 34 degrees, evaporator fan is running, Compressor and condenser fan are running, found evaporator frozen solid, heater and bimetal are good, door handle mount is broken, unit needs new control, door mount, and evaporator cleared ; ordrng 1 5303918671 (Cntrl) and 1 242116001 (Mount), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Chardon, Ohio 44024

Brian M

Job Details: 01/14/2022

Cc unit has water on shelfs Found evap drip pan frosted over Cleared ice in pan OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model Wtw5105hw0

Near Chardon, Ohio 44024

Brian M

Job Details: 01/14/2022

Cc unit has noises Found coins in washplate causing friction Found belt stretched Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL01

Near Madison, Ohio 44057

Dan

Job Details: 01/14/2022

"Customer complaint that power cord is split, confirmed, unit need new power cord; ordrng 1 W11239562 (Power cord)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Grafton, Ohio 44044

David R

Job Details: 01/14/2022

"Lid lock, had to break strike to get correct model number. Cc unit draining and wont stopped. Control sending constant power to drain pump. Checked at pump and through harness. Drain pump 20 ohms in range. Will need control. Customer paid SVC only ; ordrng 1 W11543997 (Control) and 1 W11457841 (Strike), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 01/13/2022

"Found heater open and thermistor ; ordrng 1 WP3387747 (Heater) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Brooklyn, Ohio 44144

Manny

Job Details: 01/13/2022

"Unit is missing door hinges, hinges screws and hinges cover, pantry drawer is missing door screws. Unit was wrapped in clear tape had to removed the tape and removed door to be able to get to serial sticker.; ordrng 2 WP67006908 (screw)s and 1 W10337647 (cover) and 1 WP67005956 (cover) and 2 WP8281196 (screw)s and 1 WP12963204ED (hinge) and 1 WP12963205ED (door hinge) and 6 12992403 (screw)s and 1 12999501 (shim-hinge) and 1 12999502 (shim-hinge)"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Madison, Ohio 44057

Dan

Job Details: 01/13/2022

"Customer complaint that unit will not go into rinse cycle, ran diagnostics no error codes found , found hot and cold water lines reversed, corrected, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER

Model WGD70HEBW1

Near Conneaut, Ohio 44030

Dan

Job Details: 01/13/2022

"Customer complaint That unit is not heating, found thermal fuse open , jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, Ohio 44111

Marie V

Job Details: 01/13/2022

"Cc that the unit is not working. Verify power, shows 120V at the outlet, does not shows 120v on unit. Verify continuity on power cord, is good. Used another outlet, unit started working. Advice cust to have an electrician come and take a look at it. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50ASH0

Near Cleveland, Ohio 44102

Marie V

Job Details: 01/13/2022

"Cc that the door wont close properly and that is leaking. Found that the unit has a washer and screws on the sides to install it. Water is goings though the washer and screw coming out on the unit, advise cust to not use until is repair. Unit will need caps for the side because I found the brackets to install unit. Unit does not need latch. Will bring latch back for return. Cust will install no need for tech to come back. ; ordrng 2 W10795980 (Caps)s"

We serviced a

WHIRLPOOL WASHER

Model MVWB850YGO

Near Rock Creek, Ohio 44084

Dan

Job Details: 01/13/2022

"Customer complaint of ul error, ran diagnostics no error codes found, unit ran test cycle, unit is making loud grinding noise, found water and grease all over rotor and stator, unit needs new bearing , rotor , stator, and rps, customer does not want repair; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, Ohio 44113

Marie V

Job Details: 01/13/2022

This is a stackable unit. Will need second tech to take dryer out. ; schdld next appmnt for 1/19 WED !

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Aurora, Ohio 44202

Brian M

Job Details: 01/13/2022

Installed drawer and valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 01/13/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Wickliffe, Ohio 44092

Corina H

Job Details: 01/13/2022

CC that the unit is leaking. Confirmed. Found the heater is leaking service pointer W11540964to replace the heater. Office to reschedule appointment ; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Olmsted, Ohio 44070

Angel

Job Details: 01/13/2022

Replaced heater ran a test cycle. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Euclid, Ohio 44123

Corina H

Job Details: 01/13/2022

"Checked the thermostat jumped the wires, started heating. Plugged the wires back in, heating still. Cycling on and off properly. Called BJ could of been a loose wire. Opt test ok. Brought parts back for return."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1821MS0A

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 01/13/2022

"Found a glass jamming drain pump,clear glass ran unit and it drain"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Huntsburg, Ohio 44046

Dan

Job Details: 01/13/2022

"Installed new sump assembly, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 01/13/2022

Replace light opt test ok

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Cleveland, Ohio 44130

Gabriel P

Job Details: 01/13/2022

Check exhaust thermistor and fuse they both good check harness is good check lid is good call bj senior tech he said if everything is checking good will need control and harness ordering ; ordrng 1 WPW10298258 (Harness) and 1 W11413571 (Control)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Grafton, Ohio 44044

David R

Job Details: 01/13/2022

"Cc unit will sometimes not agitate, will sit and drain water out, intermittently happening. Went through error codes F7E5 shifter fault. Ran diagnostics cycle. Did not agitate the first run through but did spin. Unplug. Let sit. Ran diagnostics cycle again, all components working as of now. Ran a normal cycle, same thing, did one agitate rotation. And stopped. Drained out. Looked underneath and found gearcase leaking. Leaked all over belt, cam and actuator. Washplate might have to be broken off. Will need gearcase, belt, cam, cap, actuator, hub and washplate. Giving estimate. Customer paid SVC only, do not order parts ; ordrng 1 WPW10006355 (Actuator) and 1 W11454734 (Gearcase) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10528947 (Hub) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 01/13/2022

"Cc unit making metal screeching noiseRan diagnostics test, found drive belt slipping during spin test, unit needs drive belt. Replaced drive belt using truck stock part. Ran calibration and load test. No abnormal sound or belt slippage, op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID RANGE

Model KGSK901SSS00

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 01/13/2022

"Cc unit LF burner not lightingRan ignition test, found no sparking from any burner when LF valve is turned to light. All other burners will spark when turned to light. Unit needs ignition harness, LF ignition switch is open. Credit for pre Id part towards cost of harness, retrieved orifice holder for return. ; ordrng 1 9756822 (Ignition harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Strongsville, Ohio 44149

David R

Job Details: 01/13/2022

"Frost thing I did was took temps. FZ was showing around 3* and FF was ram ding from 38-39*. Replaced diffuser, control UI, ice door chute and bracket. Changed settings back to 8 hr defrost. Have temps set to 40* and 3*. Advised customer at least once a month to empty ice bin and clean. Give 24 hrs for all adjustments and monitor. Op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS09

Near Strongsville, Ohio 44136

David R

Job Details: 01/13/2022

"Tested all functions and options. Good. Vent works, light works, put a cup of water in, heating, tested all options, good, turntable is good. Unit is working as designed"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 01/13/2022

"Replaced suspension rods provided by customer, 2 of the of the original rods were missing the bushings, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Westlake, Ohio 44145

Angel

Job Details: 01/13/2022

Cc that unit is squealing sometimes. Verified but could not hear the sound took apart unit and found that the belt was kind of worn and slipping on the pulley. Replaced belt and pulley everything else looked perfect tested unit and working as should. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 01/13/2022

"Replaced bottom seal, ran cycle watched unit for 25 mins no leaks. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 01/13/2022

Replaced the drain pan and light. Opt test ok

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near University Heights, Ohio 44118

Jason N

Job Details: 01/13/2022

"Cc unit oven clicking, temperatures not correct. Customer stated unit oven seems to click more then it should, and temperatures seem to be off. Ran bake test to 350 degrees, good spark and ignition. Checked outlet for correct ground and polarity, checked good. Preheated to 350 degrees. Let cycle several times. Calibrated oven +10 degrees and let cycle several more times. Oven operation tested good, found no issues at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, Ohio 44138

David R

Job Details: 01/13/2022

"Replaced all controls, UI, deli, main. Water is working from dispenser. Icemaker cycle and called for water. Good. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Chardon, Ohio 44024

Dan

Job Details: 01/13/2022

"Installed new cooktop, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, Ohio 44039

David R

Job Details: 01/13/2022

"Replaced blower wheel, blower housing, pipe. Ran unit, has little buzzing from pipe. Found foil tape put on by other company on back of unit by vent. Removed. No buzzing sound. Tested out with heavy load of towels in, good. Op test ok. Talk to customer. Let me know that this has been happening since day one when installed. Installers tried to fix and unsuccessful. Vibration will happen for a while than go away. If still happens in future customer said they want someone else to look to see if anything else can be done. Also for them to contact whirlpool if needed."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Cleveland, Ohio 44128

Marie V

Job Details: 01/13/2022

"Cc that the left front burner is not lighting. Confirmed . Took burner off and inspected ignitor, is good, they are all sparking. Replaced the burner and adjusted ignitor. Started working properly. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, Ohio 44128

Marie V

Job Details: 01/13/2022

"Cc that the unit started flickering and stuff started to get warm and ice melting but it stopped. When arrived took temps freezer is at -5 and fresh food is 32*. Verify what is set to, freezer was set at -5 and fresh food at 33*. All lights are working good, door switches are working. ALl connections at control are good. Called BJ ask me to call tech line. Called whirlpool tech line, they told me that if unit is working good while Im in the home I cant order parts, until I find whats wrong or catch it in the act, he said because is been working good to have cust plug unit into another outlet and see how it works if It does not happen is the outlet if they put it back on the same outlet they have to call an electrician not us. When told cust cc about UI not making a noise when you press the buttons. Verify all connections behind UI all good. Ordering Ui.All lights on unit are working as designed. ; ordrng 1 W11387387 (Ui)"

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS322FDAW00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 01/13/2022

Replaced the cams and door switch. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Beachwood, Ohio 44122

Jason N

Job Details: 01/13/2022

"Cc unit door not opening correctly. Found unit sitting too low and bottom of door rubbing on kickplate trim. Adjusted unit up slightly to clear. Door opening and closing properly. Op test good."

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Parma, Ohio 44134

Gabriel P

Job Details: 01/13/2022

Replace burner opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland Heights, Ohio 44112

Corina H

Job Details: 01/13/2022

Replaced the shifter and lock. Leveled the washer. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB1

Near Elyria, Ohio 44035

David R

Job Details: 01/13/2022

"Cc unit not cooking or heating correctly, doesnt know how to calibrate. On this unit for calibration either hold the up/down arrow on temp/time. Hold until calibration number is displayed then can change up or down. Tested power, 240 coming in and 240 going to elements. Calibrated unit up by 10. Ran a bake cycle. After preheat let sit additional 5-10 mins. Tested. Temp tested around 360. Let customer know about how to calibrate. Good, op test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, Ohio 44035

David R

Job Details: 01/13/2022

"Replaced valves, found old valves had a crack in them. Tested hot and cold. Both good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5B

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 01/13/2022

"Replaced the control, sensor, gasket, nut and float. Ran a calibration no error codes. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44105

Marie V

Job Details: 01/13/2022

"Cc that it looks like the paint is going away on the tub. Verify tub, looks like is the clothes rubbing but no paint is coming off or pealing. Also cust had questions about unit. Explain the right amount of clothes and detergent, what to do when it goes off balance. Ran diag no error codes. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Mentor, Ohio 44060

Dan

Job Details: 01/13/2022

"Customer complaint that unit is not cooling, freezer section temperature at 42 degrees, fresh food section temperature at 54 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new compressor and evaporator , part is out of stock so not scheduling return appointment ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Willoughby, Ohio 44094

Dan

Job Details: 01/13/2022

"Customer complaint that unit is not spinning and would not advance passed sensing, ran diagnostics found f2e1(stuck key), f9e1(long drain), and f7e5(shifter fault) error codes, unit shifts from agitate to spin, unit passed tachometer test, drain pump is not pumping, found impeller broken off of drain pump , unit needs new drain pump ; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 01/13/2022

"Cc unit oven not working sometimesCustomer stated unit will give an amber glow on oven control knob and oven will not do anything. Ran diagnostics, found code f1e0 for interface EEPROM communication error. Ordering Interface control. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11492301 (UI control)"

We serviced a

WHIRLPOOL DRYER ELE

Model WED4950HW0

Near Chagrin Falls, Ohio 44022

Manny

Job Details: 01/13/2022

"Cc console is falling off , found console unclip from back cover, clipped console back in, opt test ok"

We serviced a

GE DISHWASHER

Model GDT655SGJ5WW

Near Highland Heights, Ohio 44143

Corina H

Job Details: 01/13/2022

CC that there are screws that fell on the floor and the cover to the ui fell off. Confirmed. Found the right hand screw fell out. The cabinet wall is splitting where the screw goes into the cabinet. Reattached the ui. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44127

Marie V

Job Details: 01/13/2022

"Replaced gasket , and installed clamp and insert on water line. Took temps -1* freezer and 37* fresh food. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model 36538

Near South Euclid, Ohio 44121

Jason N

Job Details: 01/13/2022

"Cc unit making noises Checked unit, didnt find any abnormal noises at this time. Found condenser fan is not running, compressor extremely hot. Possible compressor is getting noisy when getting extremely hot or condenser fan motor bearings knocking. Unit needs condenser fan motor. ; ordrng 1 833697 (Condenser fan)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Chagrin Falls, Ohio 44023

Manny

Job Details: 01/13/2022

"Cc freezer LEDs are out, verify that they are out, unit needs both freezer LEDs modules, customer said she has extended warranty and she'll be contacting kitchenaid; ordrng 2 W11462342 (LED module)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Aurora, Ohio 44202

Brian M

Job Details: 01/13/2022

Installed bulbs and switch OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 01/13/2022

Cc of vibration Found unit to have vibration noise Took unit apart could not see where noise is coming from Suspect a warped drum Not in stock office to schedule ; ordrng 1 W10545923 (drum) and 1 W10841728 (seal) and 1 3387610 (sub 661570)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44135

Angel

Job Details: 01/13/2022

Cc that unit is still not agitating she can hear the same sound of it trying to agitate. Ran diagnostics no error codes did a manual agitation in diagnostics and worked perfectly tried the spin and was working perfectly as well looked underneath washer and everything was good no loose connectors or anything unusual. So i put unit in diagnostics and set it to do a agitation and asked the customer if thats the sound she hears when agitating and she said yes explained to her that it is normal to sound like that its just the agitator that goes back and forth making that sound but unit is working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Rocky River, Ohio 44116

Angel

Job Details: 01/13/2022

Cc that screws on back were stripped. Verified and found the nuts on the terminal block stripped replaced terminal from truck stock. Opt test ok.; used 1 279320 (BLOCK-TERM) from stock

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Streetsboro, Ohio 44241

Brian M

Job Details: 01/13/2022

Cc unit not baking and front left burner not working Found igniter to have backed away from burner in oven fixed position Found burner igniter to be broken on left burner Needs burner igniter p; ordrng 1 W11573760 (Igniter)

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Rocky River, Ohio 44116

Angel

Job Details: 01/13/2022

Cc that unit will not work only top burners. Verified in back of unit and found terminal block burnt on L2 leg. Replaced terminal block and burnt wires tested unit. Opt test ok.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

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