Service History 768 | Freds Appliance

We serviced a

WHIRLPOOL COOK TOP

Model KICU569XBL00

Near Brecksville, Ohio 44141

David R

Job Details: 03/30/2022

"Customer had POP but didnt see model/serial on page, took pic, if need more information will need to reach out to customer. Error 61/47. Control and UI error. Customer heard loud pop. Ordering UI and Modules; ordrng 1 W10857233 (Module) and 1 W10885135 (Module) and 1 WPW10396615 (Ui)"

We serviced a

MAYTAG WASHER

Model MHW5100DW0

Near Middlefield, Ohio 44062

Corina H

Job Details: 03/30/2022

CC that the unit does not start. Confirmed. Found the child lock on. Unlocked the child lock. Started a drain and spin. Opt test ok. Advised cust if t happens again that the ui will need to be replaced.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Huntsburg, Ohio 44046

Corina H

Job Details: 03/30/2022

"CC that the unit does not turn on. Confirmed. Checked the power, good. Checked the fuses, good. Ran diag no codes. The encoder failed. Will need a new ui and control; ordrng 1 W11406484 (Ui) and 1 W11481107 (Control) and 1 WP694089 (Wheel)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chardon, Ohio 44024

Corina H

Job Details: 03/30/2022

"CC that the unit is not cooling. Confirmed. Fans are running, compressor is running. No frost patterns on the evaps. Will need a new compressor, evaporator drier 3 way valve and heat exchanger ; ordrng 1 W11553229 (Evaporator) and 1 W10832994 (Compressor) and 1 W10704381 (Drier) and 1 W11429989 (3 way valve) and 1 W10915406 (Evaporator) and 1 W10735008 (Heater)"

We serviced a

KENMORE DRYER

Model 110.62102311

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 03/30/2022

Found lots of lint in side vent unit working as design

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Highland Heights, Ohio 44143

Angel

Job Details: 03/30/2022

Cc that unit is not making noise. Confirmed started pressing the buttons and knob and cant get unit to make tone tried reseting unit and nothing will need to order ui. Ordering ui.; ordrng 1 W11413566 (Console)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Mentor, Ohio 44060

Corina H

Job Details: 03/30/2022

"Cust showed pop, sent pic CC that there is white felt coming out. Confirmed. Found the felt bent inward. Readjusted the felt. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near North Royalton, Ohio 44133

David R

Job Details: 03/30/2022

Cc a little water in front of unit. Found drain tube cap came off a little. Corrected. Tested. Good. Op test ok.

We serviced a

GE RANGE

Model n/a

Near Madison, Ohio 44057

Dan

Job Details: 03/30/2022

"Customer complaint that left front element is not working, confirmed, found a wire broken, repaired broken wire, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, Ohio 44052

Angel

Job Details: 03/30/2022

"Cc that unit will not start. Confirmed tried starting unit and would not start tried checking capacitor and was good checked all connections and were good as well unit will not agitate spin fill or nothing it just turns on. Unit will need main control board replaced. Gave customer estimate and said they will spend money on a new unit. Opt test ok.; ordrng 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Aurora, Ohio 44202

Manny

Job Details: 03/30/2022

"Cc that unit made a loud grinding noise, ran diagnostics and found error code F0E5 for off balance load. Ran test cycle and heard a loud grinding noise coming from the bottom nothing loose when spin pulley heard noise coming from the agitator, dogs are good but agitator is spinning, took agitator off and gear case shaft attached to agitator, unit will need a gearcase, agitator, cam assembly and actuator. Cux will not proceed with the repair.; ordrng 1 W11454738 (Gearcase) and 1 W11212745 (actuator) and 1 W10721967 (drive pulley) and 1 W11561052 (Coupler agitator) and 1 W11418231 (agitator) and 1 W10528947 (drive hub kit)"

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, Ohio 44060

Brian M

Job Details: 03/29/2022

Installed thermal fuse OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 03/29/2022

Installed heating element. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Sheffield Lake, Ohio 44054

Marie V

Job Details: 03/29/2022

"Cc that the unit is loud, when arrived unit was finishing a cycle. Confirmed. When it stoped I tilted unit found lots of black grease and oil underneath. Unit will need new gearcase, belt, cam, shifter, capacitor. Some of the parts are already at the cust home. Ordering the rest of them. ; ordrng 1 WPW10427633 (Shield) and 1 W11454741 (Gearcase) and 1 W11158830 (Capacitor) and 1 WP3951744 (Agitator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Avon, Ohio 44011

Angel

Job Details: 03/29/2022

Cc that unit is not making ice. Took temperatures and freezer was at 10* and ff section was at 42* but unit was in defrost mode. Ran diagnostics checked for error codes and found E2 ice maker lost home position. Tried harvesting but would not harvest made sure ice box fan was functioning as well and it was. Took apart ice maker and made sure everything was plugged in and it was so i replaced ice maker reinstalled all parts tested and started harvesting and ran a fill test and passed. Explained to customer to wait for proper cooling again and to give it a couple of hours until ice makers starts making ice. Opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model GMC305PDB08

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/29/2022

"CC that the microwave does not heat and the oven door is loose. Confirmed. Tested the microwave, not heating. The oven door is missing the retainer clip. Oven door glass is going to break due to the glass able to flex. Took pictures. Will need a new capacitor, diode, magnetron and retainer, the retainer is nla. Office to reschedule ; ordrng 1 W10245183 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode) and 1 4450863 (Retainer)"

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Lorain, Ohio 44052

Marie V

Job Details: 03/29/2022

"Replaced dampers, tested unit. Leveled unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mentor, Ohio 44060

Brian M

Job Details: 03/29/2022

Installed diffuser OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TP4

Near University Heights, Ohio 44118

Brian M

Job Details: 03/29/2022

"Installed new gasket still a ton of space separating it. Found bottom hinge not tighten to Fram Found that once tightened door sealed a little more, unit is not sitting properly in hole and seems to need to shimmed in rear left side to help with alignment Advised customer on this"

We serviced a

GE WASHER

Model GFW148SSMWW

Near Geneva, Ohio 44041

Dan

Job Details: 03/29/2022

"Installed new tub and basket, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS

Near Ashtabula, Ohio 44004

Dan

Job Details: 03/29/2022

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ04

Near Conneaut, Ohio 44030

Dan

Job Details: 03/29/2022

"Customer complaint that unit is leaking, evaporator drain tube is clear, unit is not connected to water, found evaporator drain tube disconnected from evaporator compartment drain, reinstalled, op test good"

We serviced a

GE DISHWASHER

Model GDT665SGN3WW

Near Kingsville, Ohio 44048

Dan

Job Details: 03/29/2022

"Customer complaint that spray arm fell off and melted, confirmed, unit needs new spray arm, customer will install ; ordrng 1 WD22X27724 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Jefferson, Ohio 44047

Dan

Job Details: 03/29/2022

"Installed new auger motor, yoke, and divider, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Jefferson, Ohio 44047

Dan

Job Details: 03/29/2022

"Customer complaint that unit keeps pausing itself, confirmed, unit new new user interface ; ordrng 1 W11419059 (Ui)"

We serviced a

KENMORE DISHWASHER

Model 66514573N612

Near Beachwood, Ohio 44122

Brian M

Job Details: 03/29/2022

"Cc unit not washing Found sump just hummingNeeds sump assembly; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, Ohio 44145

Manny

Job Details: 03/29/2022

"Customer stated that the unit doesnt seem level with her counter and that the kick plate insulation is visible ,leveled unit to be leveled with counter and Replaced console and console seal, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, Ohio 44060

Jason N

Job Details: 03/29/2022

"Cc unit needs updated heater element installedInstalled updated heater element per service pointer. Unit is on display, no op test can be run."

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 03/29/2022

"This gearcase was the worst to take out and agitator but Replace gearcase and agitator,,opt test ok Im sore from this job ; used 1 W10528947 (HUB) from stock"

We serviced a

KENMORE DRYER GAS

Model 11070857990

Near Strongsville, Ohio 44136

David R

Job Details: 03/29/2022

"Cc unit not heating. Found open thermal fuse. Replaced from t/s. Tested, unit is heating and cycling. Op test ok. ; used 1 3392519 () from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Lorain, Ohio 44052

Marie V

Job Details: 03/29/2022

"Cc that the unit fills up but does nothing. Started a norma cycle, confi. Verify power, motor receiving 120V. Replaced pump. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Olmsted Township, Ohio 44138

Angel

Job Details: 03/29/2022

Replaced harness tested heaters function snd worked. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS

Near Solon, Ohio 44139

Brian M

Job Details: 03/29/2022

Cc unit no pt getting water Found float switch stuck Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Solon, Ohio 44139

Corina H

Job Details: 03/29/2022

CC that the unit is off balance. Confirmed. Found the basket leaning forward. Raised the feet. Started a quick wash with towels. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Strongsville, Ohio 44149

David R

Job Details: 03/29/2022

"Cc unit not cleaning properly, door will slam down when opening and upper rack adjusters broken. Found wash motor error, motor will run then stop and hum and repeat. Cleared spray arms but still has debris inside I cant get to both upper and lower. Friction sleeves are broken and upper rack adjusters broken. Ordering wash motor, adjusters, sensor, sleeves and spray arms. ; ordrng 1 WP8268961 (Sleeve friction) and 1 WPW10671941 (Wash motor) and 4 W11157085 (Upper rack wheels)s and 1 W11084121 (Sensor) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm upper)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM2

Near Aurora, Ohio 44202

Brian M

Job Details: 03/29/2022

"Cc found knife in bottom vVerified plastic removed Ran heater test no residue left over Customer requested a knob order for her stove Billing for knob on this call Customer to install ; ordrng 1 W10766544 (knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Shaker Heights, Ohio 44120

Joe O

Job Details: 03/29/2022

Cc: rubber backing stuck under basketCleared debris from unit. Ran auto test and calibration. Op test ok

We serviced a

KENMORE DISHWASHER

Model 665.12773K314

Near Broadview Heights, Ohio 44147

David R

Job Details: 03/29/2022

"Cc unit not heating. Went through diagnostics, heater error. Heater not coming on. Found spoon wedged underneath element. Could have shorted it out. Open element. Gave estimate for element and thermostat. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10195091 (Thermostat) and 1 W10703867 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Westlake, Ohio 44145

Manny

Job Details: 03/29/2022

Cc console has no lights only the cancel and lock works.

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 03/29/2022

Found ignitor sparking to the right but not up replace and is now working as designed

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Westlake, Ohio 44145

Manny

Job Details: 03/29/2022

"Cc agitator cap keeps falling off, verify and agitator cap needs to be replaced ; ordrng 1 W11246846 (Agitator cap)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Lorain, Ohio 44052

Marie V

Job Details: 03/29/2022

Replaced door ice. Tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Lakewood, Ohio 44107

Angel

Job Details: 03/29/2022

Cc that unit is not making ice and wires on bottom of door snapped. Confirmed the harness in the bottom of freezer door is snapped unit will need new door replaced. Ordering door.; ordrng 1 LW10691266 (Door)

We serviced a

WHITE WESTHS STACK W/D

Model WTF330HS1

Near Cleveland, Ohio 44113

Manny

Job Details: 03/29/2022

"Ran diagnostics and unit has no issues, unit is working as designed. Opt Test ok"

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Parma, Ohio 44134

Gabriel P

Job Details: 03/29/2022

"Ignitor working as right now but customer said some times work and sometimes it dont I advise her to record not turning on so if they continue to have issue order ignitor,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Lorain, Ohio 44052

Marie V

Job Details: 03/29/2022

Cc that the unit is not drying properly. Ran diag found error code F3E2 open or shorted moisture sensor. Took unit apart and found that one of the strip for the sensor is missing. Unit will need new sensor. Also unit does not have feet. Will order as well.; ordrng 1 WP3387223 (Electrode) and 4 W11444912 (Feet leveling)s

We serviced a

KENMORE REFRIGERATOR

Model 10651139210

Near North Olmsted, Ohio 44070

Marie V

Job Details: 03/29/2022

Picked up mat. Thanks to the cust for letting us know.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 03/29/2022

"Cc unit not filling Found no flow coming from supply line, valve is wide open but water just trickling Advised on plumber"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland Heights, Ohio 44118

Joe O

Job Details: 03/29/2022

Cc: not drainingCustomer just installed garbage disposal. And left the punch in. Removed punch. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Jason N

Job Details: 03/29/2022

"Cc unit temperature displays seem offCustomer stated he noticed several times where temperatures on display will change rapidly, eg. reading 6 in freezer, a few minutes later will read 0. Ran diagnostics, all thermistors and fans passed, no cooling issue present. Advised customer display does take time to update temperatures and is not a real time display. Called wp techline to verify, Andrew, stated if unit is cooling properly and display is reading true temperature, unit is working as designed, no parts to be replaced."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HBL0

Near Valley View, Ohio 44125

Corina H

Job Details: 03/29/2022

"CC that there is no water going threw the spray arms. Confirmed, found the control no sending power to the pump and motor. Ohmed out the pump and motor, 0 ohms. Will need a new control and pump. Control is under warranty. Office to reschedule appointment ; ordrng 1 W11305303 (Control) and 1 W11085683 (Pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near North Royalton, Ohio 44133

David R

Job Details: 03/29/2022

"Cc unit long cycles. 9-1, 6-6, 10-1, 3-2 error codes. Found loud wash motor and water leaking from wash motor. Gave estimate to customer for new wash motor pump assembly. Customer doesnt want to go ahead, did not replace sensor. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10455261 (Pump wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Cleveland, Ohio 44130

Gabriel P

Job Details: 03/29/2022

"Found heater open,gave estimate ; ordrng 1 WP8544771 (Element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS2

Near Lakewood, Ohio 44107

Angel

Job Details: 03/29/2022

Cc that unit was not igniting. Removed oven burner cover and opened bottom drawer and found it was stacked with metal cookie sheets and trays removed and tested unit and started igniting as should let it preheat all the way to 350* and let it cycle and worked as should. Removed all sheets that were causing the issue and explained to customer why not to have to many metal sheets in drawer. Reinstalled all parts again and tested again. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/29/2022

Cc unit not drying well Unit is a ventless dryer Could not duplicate an issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, Ohio 44077

Dan

Job Details: 03/29/2022

"Installed new harness, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Painesville, Ohio 44077

Dan

Job Details: 03/29/2022

"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 40 degrees, freezer section temperature at -4 degrees, freezer section set to -2 degrees, installed air diffuser and thermistor, set to recommended temperatures, op test good"

We serviced a

WHIRLPOOL RANGE

Model KFGG500ESS

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/29/2022

Cc unit running colder Calibrated oven OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near North Royalton, Ohio 44133

David R

Job Details: 03/29/2022

Replaced both left/right brackets to rail. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kent, Ohio 44240

Brian M

Job Details: 03/29/2022

Installed start device OP Test no good Will need compressor Office to schedule ; ordrng 1 W11370574 (Compressor) and 1 W10843121 (Non dye filter)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Strongsville, Ohio 44136

David R

Job Details: 03/29/2022

"Drain pump checks good, found drain hose crimped and turned in wrong direction, corrected, good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model NTW5100TQ0

Near East Cleveland, Ohio 44112

Joe O

Job Details: 03/29/2022

"Cc: not washing properlyFound unit will not spin or agitate. Motor spinning. Licking noise from gear case. Needs gear case, brake and drive tube assembly, coupler, drive block, and nut; ordrng 1 W10820043 (brake & drive tube) and 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 03/29/2022

"Cc unit not turning onAble to run diagnostics, found code f6e2 for UI cannot hear ACU. Checked power out to console, good at 5.1vdc. Unit needs console. Customer not repairing, estimate only. ; ordrng 1 W11112656 (Console)"

We serviced a

GE MICRO/OVENCOMBO

Model PT9800SH2SS

Near Burton, Ohio 44021

Jason N

Job Details: 03/29/2022

"Cc unit fan problem on oven sectionRan diagnostics, retrieved codes, found code f96 for lower oven fan speed below Min. Ran bake test, found fan humming, not spinning. Unit needs lower cooling fan. ; ordrng 1 WB26X31060 (Cooling fan) and 1 WB27T11463 (Sensor)"

We serviced a

KITCHENAID REFRIGERATOR

Model kfiv29pcms03

Near Chardon, Ohio 44024

Jason N

Job Details: 03/29/2022

"Cc unit not cooling in both sectionsFound both sections around 45 degrees in freezer section, 55 degrees in ff section. Compressor is running, compressor is very hot. Tapped system, found low side in 9 in/hg vacuum. Ran test 4 to home 3way valve. Pressurized system with 140 psi of nitrogen. Checked all joints and lines with soap and listened for gas escaping, did not find any. Called wp techline, Chris, small refrigerant leak present, install uv dye drier and have customer monitor temperature. Recovered refrigerant, installed uv dye drier. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.5oz. Of r134a. Low side stable at 10psi on ff evaporator, unit starting to cool. Advised customer to monitor temperatures. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL DRYER

Model LER5620KQ1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 03/29/2022

"CC that the unit is not getting hot. Checked outside vent, blocked with lint. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the door switch is broken. Replaced the switch from t/s. Opt test ok ; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV03

Near Parma, Ohio 44130

Gabriel P

Job Details: 03/29/2022

Found compressor with 7.77 amp is to high ordering customer will contact lowes to replace unit but she still want me to order compressor W11412045 ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHB00

Near Avon, Ohio 44011

Marie V

Job Details: 03/29/2022

"Replaced water valve and filter head. Needed to use a 5/16 fitting, from T/S. Op test ok; used 1 WR02X11330 (5/16 UNION) from stock"

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Lakewood, Ohio 44107

Angel

Job Details: 03/29/2022

Replaced ui tested unit and started functioning as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WED6120HW2

Near Columbia Station, Ohio 44028

David R

Job Details: 03/29/2022

"Replaced blower wheel. Found a piece of broken sharp metal scrapping against blower wheel, removed. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Willowick, Ohio 44095

Joe O

Job Details: 03/29/2022

Cc: not fillingFound float switch pulled out. Re seated float. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 03/29/2022

CC that the unit is not agitating. Confirmed. Found the shifter not engaged. Replaced the shifter. Opt test ok.

We serviced a

JENN-AIR MICRO/OVENCOMBO

Model WM2780B

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 03/29/2022

"Check oven with customer and is working also check microwave and is heating as well unit working show customer,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Middleburg Heights, Ohio 44130

Gabriel P

Job Details: 03/29/2022

"Try taking agitator off but it was seize use wd40 try taking out finally got it out then try to taking hub out and one screw strip took some times to take screw off then search for a match we found one put back together ran calibration and auto test pass ; used 1 W10528947 (Hub), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 03/29/2022

Replaced the control. Will need the button and the leg. Customer can install. Swpq32d70ecb-1 is the dispatch ; ordrng 1 WPW10461117 (Button) and 1 W10862938 (Leg)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Avon, Ohio 44011

Marie V

Job Details: 03/29/2022

"Cc that the unit will not fill with water, confirmed, when you press start unit just drain the water out, does not starts the cycle. Ran diag found error codes F7E1 single speed wash motor failure f9e1 product not draining fae2 vent wax motor electrical problem. Ver power to the pump motor 120V . Unit will need new motor. Ordering motor and vent wax motor. Office will contact once they have eta on the part.; ordrng 1 W11416460 (Vent) and 1 W11416363 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, Ohio 44140

Angel

Job Details: 03/29/2022

Cc that unit is still doing a slight whining sound between the cycle. Ran unit and can hear a slight wine when slowing down to switch between functions. Called BJ and said he thinks its normal but stated to call tech line to explain issue and see what they say. Called tech line spoke with Joel explained issue and stated that the unit is working as design the sound is a back pressure that the motor makes when slowing down to switch between function and level of water and sounds could be different depending on water pressure and the way it is stacked with dishes.

We serviced a

GE WASHER

Model GFW550SSNWW

Near Madison, Ohio 44057

Dan

Job Details: 03/29/2022

"Installed new door lock, op test good"

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Olmsted Falls, Ohio 44138

Gabriel P

Job Details: 03/29/2022

"Replace harness,element,thermostat and cutoff opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Painesville, Ohio 44077

Joe O

Job Details: 03/29/2022

"Cc: no hot water, not filling properlyRan normal cycle. Unit is filling with hot water. Advised customer on how unit fills, and low water usage. Ran auto test and calibration. Unit functioning as designed. Op test ok"

We serviced a

GE RANGE

Model JGBS10DEM2WW

Near Madison, Ohio 44057

Joe O

Job Details: 03/29/2022

"Cc: not heating. Found oven igniter is receiving proper power, but not igniting. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Chardon, Ohio 44024

Jason N

Job Details: 03/29/2022

"Cc unit top lights and freezer light are out, unit stopped making iceFound top ff LEDs are dim, freezer LED is out. Replaced freezer LED using customer supplied pre id part. Illumination returned to entire unit. LED repair covered by s-code S191AQ . Unit started making ice, found ice container was full, optical sensor reading bin full. Unit started making ice after container was emptied. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 03/29/2022

"Entitlement is good. CC that the unit is not turning on. Confirmed. Checked outlet 120 volts. 22 volts at the terminal block and control. Plugged unit into a different outlet, started to work. Will need an electrician. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, Ohio 44011

Marie V

Job Details: 03/29/2022

Replaced heater Special Project. And interior liner door. Tested unit. No leaks op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Euclid, Ohio 44117

Corina H

Job Details: 03/29/2022

CC the the valve is making a noise and does not spin the clothes out. Confirmed. Ran diag no codes. Cust is using 2 pods per load. Adjust to use 1 pod per load. Found the hot water valve loud. Will need a new valve. ; ordrng 1 W11316255 (Valve) and 1 W11316256 (Valve)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/29/2022

Replaced the latch. Will need the bezel. Cust can install part; ordrng 1 W11545554 (Bezel)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/29/2022

Cc that unit was leaking from the left hand side. Confirmed started a cycle and unit started leaking removed unit from spot and found that it was leaking from the rack mount screw on the side of the tub because they were loose retightened screws and tested unit again and stopped leaking. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland Heights, Ohio 44121

Manny

Job Details: 03/29/2022

"Cc u it not draining, leaking and not spinning, set knob to spin unit not spinning, door switch feels way too loose, took cabinet off and switch is falling apart, bypass door switch and unit spin and drain, went to reassembled the unit and noticed oil underneath it, gearcase case is leaking oil and will need to be replaced. Customer will not proceed with the repair.; ordrng 1 3949247V (switch-plg) and 1 3360629 (Gearcase) and 1 W10820043 (brake & drive tube) and 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG755S0BH01

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 03/29/2022

"Cc unit not heating on top oven and bottom handle is loose, replaced igniter using T/S# 12400035, fasten handle bolt, opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/29/2022

Installed evap fan OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Columbia Station, Ohio 44028

David R

Job Details: 03/29/2022

"Cc unit wasnt turning on. Unit plugged in. I pressed power button, display came on. Pressed start and unit is starting correctly. Tried multiple times and showed customer. Followed diagnostics, F2E1, F2E2 error. Stuck key and HMI disconnected. Checked and all wires are good. Ran factory cycle and Factory reset on unit. Tried again and unit is working correctly as of today. If something happens in future. Would recommend ordering the UI and main Control. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Oberlin, Ohio 44074

David R

Job Details: 03/29/2022

"Cc unit still leaking on floor by fabric softener. No service pointers. Leveled unit up in front, to see if water hitting tub ring and causing water to drip down on floor. Tested with filling up and putting water in fabric softener and no leaks. Sat and watch why unit went through cycle. Customer to monitor. Op test ok."

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Fairview Park, Ohio 44126

Manny

Job Details: 03/29/2022

"Cc oven wont work has error code, try setting to bake unit wont start displaying error f8e0 for low speed fan try getting into diagnostics unit keeps kicking me out, got into diagnostics and found error codes F8e0, f1e0 for communication issue with control and F2E1 for key stuck, unit kick me out of diagnostics again, unit will need main control and cooling fan replaced, tenant has to talk to landlord to get authorization for repair, office to contact landlord and see if they want to proceed with the repair.; ordrng 1 W11034208 (cntrl-elec), rqstng P&A on 1 W11107275 (fan-blwr), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Mantua, Ohio 44255

Brian M

Job Details: 03/29/2022

Cc no cool Found unit frosted over in air channels Cleaned frost OP Test Ok

We serviced a

KITCHENAID WALL OVEN

Model KMHS120ESS5

Near Avon Lake, Ohio 44012

Angel

Job Details: 03/29/2022

"Cc that unit is mot heating but everything functions perfectly. Confirmed tried heating a mug with water and did not heat. Unit will need magnetron and capacitor replaced. Gave customer estimate and they she stated that she would rather buy a new unit for that price. Charged service call. ; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Geneva, Ohio 44041

Joe O

Job Details: 03/29/2022

"Cc: not dryingFound element open. Needs heating element. Customer does not want to repair at this time; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ02

Near Cleveland, Ohio 44128

Corina H

Job Details: 03/28/2022

Replaced the valve and filter housing. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Mentor-on-the-Lake, Ohio 44060

Jason N

Job Details: 03/28/2022

Installed drive motor and blower wheel. Rand Ryder op test on timed dry. Good operation and heat. Advised customer to have venting through building inspected as airflow cannot be checked at vent outlet.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 03/28/2022

"Cc unit not responding, stopped at the end of the cycle. Found unit locked, could not reset unit. Would not enter diagnostics. Tried unplugging several components to see if anything was causing the control to lock up, no good, control still locking up on power up. Unit needs main control. ; ordrng 1 W11124822 (Main control)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Madison, Ohio 44057

Dan

Job Details: 03/28/2022

"Customer complaint that unit is not draining and a loud noise when spinning , confirmed, impeller on drain pump is broken, found grease all over under unit, unit needs new drain pump, bearing, motor, rotor, and rps , customer does not want repair ; ordrng 1 W10536347 (Drain pump) and 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 W10183157 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

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