Near Conneaut, OH 44030
Jeff M
Job Details:
06/04/2020
REFRIGERATOR FRIGIDAIRE FFHS2322MQ2 Installed new part unit tested good
Near Pierpont, OH 44082
Jeff M
Job Details:
06/04/2020
RANGE AMANA AGR6603SFW2 The gas valves where adjustable. Op tested good
Near Parma, OH 44130
David R
Job Details:
06/04/2020
RANGE WHIRLPOOL WFG510S0HW1 "Cc unit taking a long time to get up to temp in bake, customer is going by oven thermometer. Customer already adjusted temp up by 5*. Checked power, good. Tested temp sensor, in range at 1098 ohms. Turned on bake at 350*. So far everything is testing goo
Near Olmsted Falls, OH 44138
David R
Job Details:
06/04/2020
RANGE KITCHENAID KSEG700ESS3 "Replaced part, tested. Ran oven on bake at 350*. All components working correctly. Op test ok"
Near Shaker Heights, OH 44122
Dan
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW94HEXR2 "Installed new drain pump , op test good"
Near Cleveland, OH 44110
Corina B
Job Details:
06/04/2020
WASHER MAYTAG MVWB765FC3 "CC that there is a fault code f5 and does not start. Ran diag F5e3 Lid Lock Will Not Unlock, f4e0 Spin Limited By Water Temperature. Checked the lock, good. Checked the hot and cold valves, are reversed. Reversed the water lines. Ran a calibration. Start
Near Euclid, OH 44123
Jason N
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc unit not making ice. Customer states ice production doesn’t seem to keep up. Found ice bin almost half full, ran manual ice maker harvest, ice maker indexed, harvested ice and refilled with water properly. Temps in freezer set to coldest, reading 8 de
Near Concord Township, OH 44060
Jason N
Job Details:
06/04/2020
WASHER WHIRLPOOL WFW6620HC0 "Cc unit not powering on nowCustomer had electrician out and they stated they could find no issues, house voltage stable at 115v. Plugged in killawatt meter, voltage base at this time 109v. Unit will not power on, able to get into diagnostics, ran auto te
Near Leroy Township, OH 44077
Joe O
Job Details:
06/04/2020
WASHER FRIGIDAIRE ATF8000FG1 "Cc: not spinning/ standing waterFound error code e21(long drain). Found drain pump just humming. Needs drain pump.; ordrng 1 137221600 (pump11195), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced parts. Steamed all ice out. Rest to recommended temp. Give 24 hours to return to normal temps. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details:
06/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc water on floor, intermittently happening. Took a look at drain tube, had a little debris inside, cleared. Poured water in drain pan, no leaks. Looked in drain pan in FF and FZ. Not blocked. Most likely drain tube was clogged and causing water to build
Near Mentor, OH 44060
Jeff M
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 The noise the customer was hearing was from the compressor the compressor is operating it is functioning correctly and tested good
Near Jefferson, OH 44047
Joe O
Job Details:
06/04/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc: clicking noise/growling noiseCustomer started a load prior to us coming out. Arrived during rinse cycle. Customer showed video, unit makes the noise during rinse and spin. Found suspension making noise at start of spin under load. Clicking noise come
Near Concord Township, OH 44060
Jason N
Job Details:
06/04/2020
RANGE WHIRLPOOL WFG710H0AS0 "Installed burner tube and wire harness kit. Ran bake test to 250, let cycle several times, good spark and ignition each time. Op the good."
Near South Euclid, OH 44121
Dan
Job Details:
06/04/2020
DRYER WHIRLPOOL n/a "Person that answered the door said she thinks we have the wrong address, confirmed address, they do not need service"
Near Richmond Heights, OH 44143
Dan
Job Details:
06/04/2020
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is not making ice, found ice maker fill tube frozen , cleared, op test good"
Near Euclid, OH 44117
Dan
Job Details:
06/04/2020
REFRIGERATOR KITCHENAID KBFS20EVWH3 "Installed new water filter head, ice maker , and drain tube, op test good ; used 1 8009 (Bulb) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
06/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining properly Found glass in drain pump Removed glass Ran several drain test OP Test Ok
Near Mentor, OH 44060
Jason N
Job Details:
06/04/2020
REFRIGERATOR GE PWE23KMKGES "Cc unit leaking from freezerFound evap drain iced over, leaking into freezer. Cleared ice from drain, cleared evap drain. Pulled unit out, checked drain tube in rear. Found duckbill drain stuck closed with sediment. Pulled off and cleaned. Reassembled an
Near Randolph Township, OH 44201
Brian M
Job Details:
06/04/2020
WASHER MAYTAG MVWB835DC4 Cc unit not powering on Found UI dead could not get unit to enter diagnostics Replaced UI and control Ran auto test and calibration OP Test Ok
Near Madison Township, OH 44057
Jeff M
Job Details:
06/04/2020
RANGE FRIGIDAIRE FFGF3023LQC I found the burner heads just need to clean I clean the burners heads I also explain to them that a carbon monoxide detector cannot detect natural gas they are two different op tested good
Near Chardon, OH 44024
Jason N
Job Details:
06/04/2020
DRYER MAYTAG MEDB835DW4 Installed control board and ui. Op test good.
Near Painesville, OH 44077
Dan
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Customer complaint that unit is leaking, found water dripping from filter head, unit needs new filter head; ordrng 1 W11346623 (Filter head)"
Near Roaming Shores, OH 44084
Joe O
Job Details:
06/03/2020
WASHER WHIRLPOOL MHW5630HC0 Cc: error codesFound error codes f6e3(communication error) f5e2(lock failure) f0e2(oversuds). Ran quick test. Door lock is functioning. Per tech sheet needs control. Customer does not want to repair at this time
Near Saybrook Township, OH 44004
Jeff M
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good
Near Concord Township, OH 44077
Joe O
Job Details:
06/03/2020
WASHER MAYTAG MHW6630HW0 "Cc: unit stopped mid cycle, door locked, would not startFound control lock on. Shut control lock off. Found error code f0e5(off balance). Ran quick test. Ran quick wash. Op test ok."
Near Mentor, OH 44060
Joe O
Job Details:
06/03/2020
DISHWASHER GE GLD4456R00CS "Cc: build up inside dishwasher, not cleaning properlyFound soap build up inside unit. Soap is not breaking down. Found cold water at the start of the cycle. Advised customer to run the hot water at the sink prior to starting the cycle. Found spray arms a
Near Cleveland, OH 44111
Joe O
Job Details:
06/03/2020
DRYER MAYTAG MED5770TQ0 Cc: not heatingFound thermal cut off open. Found dryer smashing venting. Advised customer to replace smashed venting and pull unit out to avoid smashing venting. Replaced thermal cut off ran test cycle. Op test ok; used 1 279816 (CUTOFF4115) from stock
Near Walton Hills, OH 44146
Dan
Job Details:
06/03/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed new control, op test good"
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details:
06/03/2020
MICROWAVE GE JVM3160DF2WW "Customer complaint that unit died again, unit blew the fuse again, jumped out unit heated, power kept shutting off when door was opened, unit needs new switches and fuse; ordrng 1 WB24X10205 (Switch) and 1 WB24X10204 (Switch) and 1 WB24X10146 (Switch) a
Near Maple Heights, OH 44137
Dan
Job Details:
06/03/2020
DRYER WHIRLPOOL WED7300DW0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 Wp3392515 (Tfuse) from stock"
Near Parma Heights, OH 44130
Dan
Job Details:
06/03/2020
DRYER MAYTAG MEDB835DW4 "Customer complaint that sometimes unit trips half the breaker and will not heat, ran diagnostics found f2e1(stuck key ) error code, user interface test shows all buttons working. Started normal dry cycle, unit started and heated, unable to duplicate the
Near North Olmsted, OH 44070
Dan
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that only a little water is coming out of dispenser, confirmed , found water filter head restricting water flow, unit needs new water filter head; ordrng 1 W11346622 (Filter head and reservoir)"
Near Parma, OH 44129
Dan
Job Details:
06/03/2020
WASHER MAYTAG MVWB765FW3 "Customer complaint of clanking noises, ran heavy agitate and high speed spin, no unusual noises heard, unit is operating as designed"
Near Avon, OH 44011
Dan
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Installed new control, op test no good , called whirlpool techline spoke to butch, entered diagnostics , ran fans , compressor, checked thermistors, ran air damper, all working, suggested replacing user interface, user interface is same cost as main co
Near Cleveland, OH 44135
Dan
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL ED22TEXHW00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 45 degrees, nothing is running, tapped thermostat, everything started, unit needs new thermostat ; ordrng 1 WP2198202 (Tstat), us
Near Cleveland, OH 44110
Corey L.
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Replaced control, op test good, ran heater until bimetal shut off to clear built up ice, customer stated it started to make ice for them, tech pulled bin out and eject button broke, ordering bin for customer to install; ordrng 1 W11185686 (ice-contnr)"
Near Cleveland, OH 44112
Corey L.
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ00 "Replaced parts listed, op test good"
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
06/03/2020
WASHER GE GFWN1100H0WW Cc unit not working Ran diagnostics found error for off balance Ran speed wash and drain and spin Can not duplicate an issue OP Test Ok
Near Rocky River, OH 44116
Corey L.
Job Details:
06/03/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint stops at spin cycle, ran diagnostics found F8e1 long fill no fill, cleared, drain hose must be installed 39” above floor minimum, unit is operating as designed"
Near Madison Township, OH 44057
Jeff M
Job Details:
06/03/2020
FREEZER WHIRLPOOL WZF34X20DW01 The door has a huge indent on the top causing the door not to seal customer did not notice it at first when he first purchased the refrigerator due to the low humidity but as the humidity started to rise the frost started accumulate inside the machine nee
Near Bay Village, OH 44140
Corina B
Job Details:
06/03/2020
RANGE HOOD WHIRLPOOL WVW51UC6FS2 "Replaced the control, transformer and light. Optest ng. Called t/l Rick checked the voltage to the transformer 120 volts. 16 dc volts coming out of the transformer. 0 dc volts to the lights. Found a pinched wire to the lights. Spliced the wire. Optest ok
Near Westlake, OH 44145
Corina B
Job Details:
06/03/2020
DISHWASHER KITCHENAID KUDK02CRBS2 "CC that there is a noise when running. Found the pump and motor. Optest ok. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
06/03/2020
WASHER GE GUD27ESSJ0WW "Cc unit won’t spin Found gearcase to be extremely loud and left front suspension damaged Needs gearcase and suspension rods ; ordrng 1 WH01X10618 (hub nut) and 1 WH38X10018 (transmission pulley) and 1 WH49X22795 (washing machine supp) and 4 WH16X22792 (w
Near Rocky River, OH 44116
Corina B
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 CC that there still is a noise. Called t/l Bruce to put dampener pads on the condenser. ; ordrng 6 WP2158826 (Dampener)s
Near Olmsted Falls, OH 44138
David R
Job Details:
06/03/2020
RANGE KITCHENAID KESA907PSS00 "Replaced part. Tested, good, glowed red. Op test ok"
Near Cleveland, OH 44111
Joe O
Job Details:
06/03/2020
REFRIGERATOR MAYTAG MFF2258FEZ03 Cc: frost build up in freezerFound frost build up on the inside of the freezer door. Found door sitting too low not allowing gasket to seal properly. Adjusted freezer door. Op test ok
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer complaint fridge not keeping temp it warms up until dial is shut off and turned back on, thermostat failing, quoted, ok; ordrng 1 WPW10583800 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 "No physical damage. Tested components, good. Went into service mode and tested. Frost pattern on evap. Cooling, good. Op test ok"
Near Strongsville, OH 44136
David R
Job Details:
06/03/2020
RANGE WHIRLPOOL WEG730H0DS0 Cc of odor/leaks. Went over bake with customer and questions. Tested for leaks. Good. Op test ok
Near Fairview Park, OH 44126
Corina B
Job Details:
06/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Steamed out the ff evap. Replaced the wire harness. Optest ok; used 1 Shipping from stock
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
06/03/2020
WASHER GE GUD27ESSJ0WW "Cc unit not draining Found gearcase to be loud and will not spin out properly Needs gearcase Will need Sr tech I’ve only done one of these styles and not sure on the install ; ordrng 1 WH49X22795 (washing machine supp) and 1 WH01X10618 (hub nut) and 1 WH
Near Parma, OH 44134
Corey L.
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Called tl, advised to check for an air leak into fill tube area and to perma gum hole where fill tube exits ice box to block air, control not needed taking for return, switches are not needed as the unit is designed to stop filling water after a set amou
Near Rocky River, OH 44116
Dan
Job Details:
06/03/2020
GAS GRILL KITCHENAID KBNU487VSS0 "Installed new control, op test good"
Near North Madison, OH 44057
Jeff M
Job Details:
06/03/2020
FREEZER FRIGIDAIRE FFU17F5HWP Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Perry, OH 44081
Jeff M
Job Details:
06/03/2020
WASHER MAYTAG MVWX655DW2 I double checked the balance of the machine. The machine is balance properly I did explain the correct way to load and use this machine I did explain the capabilities and limitations of this machine unit tested good
Near Painesville, OH 44077
Jeff M
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 The unit still vibrates. I’ve level the unit I adjusted a few things the vibration noise appears to have gone away
Near Cleveland, OH 44103
Joe O
Job Details:
06/03/2020
REFRIGERATOR AMANA ART318FFDB06 Customer stated they do not have an Amana refrigerator that’s not cooling.
Near Mentor, OH 44060
Jeff M
Job Details:
06/03/2020
RANGE WHIRLPOOL WFE540H0ES0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
06/03/2020
WASHER GE GUD27ESSJ0WW Cc unit really loud and parts of drum are breaking off Found gearcase to be loud just by hand speed Also found internal tub damaged as well as upper tub cover Needs gearcase tub and tub cover ; ordrng 1 WH49X22795 (washing machine supp) and 1 WH49X27616 (
Near Brecksville, OH 44141
David R
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Replaced part. Went into diagnostics, tested old damper and was not shutting all the way. Also changed test 211/212 up by 1. Give time to return to normal temps. Op test ok"
Near Fairview Park, OH 44126
Corina B
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced the damper. Optest ok
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/03/2020
REFRIGERATOR GE GFE29HSDDSS Replaced evap fan. Op test ok.
Near Lorain, OH 44053
Gabriel P
Job Details:
06/03/2020
DRYER WHIRLPOOL WED5000DW2 "Checked power found L1 to N found 0 , checked from L2to N found 123 and from L1 to L2 0V. Cust will need an electrician."
Near Richmond Heights, OH 44143
Jason N
Job Details:
06/03/2020
WASHER WHIRLPOOL WTW5540SQ0 Installed spin basket and new scanner nut. Ran wash test then spin and drain. Op test good.
Near Bainbridge Township, OH 44023
Brian M
Job Details:
06/03/2020
DRYER ADMIRAL AED4370TQ0 Cc unit will not start Found thermal fuse open Replaced using truck stock Ran test cycle OP Test Ok Advised to have vent cleaned ; used 1 3392519 (
Near Cleveland, OH 44119
Jeff M
Job Details:
06/03/2020
DRYER MAYTAG MEDC465HW0 The unit was not getting power the breaker was tripped unit tested good
Near Berea, OH 44017
Corina B
Job Details:
06/03/2020
DRYER KENMORE 110.780628 Replaced the fuse. Cleaned dryer out. Unit is cycling properly. Optest ok. ; used 1 Shipping from stock
Near Shaker Heights, OH 44120
Joe O
Job Details:
06/03/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not cooling properly, noise in ff sectionFound temps in ff section at 68 degrees, and freezer at 38 degrees. Found compressor is only pulling 86w. Spoke with BJ, needs compressor and drierParts show under parts and Labor warranty; ordrng 1 W11025999
Near Lorain, OH 44053
Gabriel P
Job Details:
06/03/2020
REFRIGERATOR JENN-AIR JSD2789GES "Checked temp found on fresh food section 55* and 25 on freezer. Found freezer full of frost. Ohms the heating element and thermostat, pass. Check watts were good. Talk to senior tech BJ and confirmed, unit is not going into a defrost, will need a defrost
Near Cleveland, OH 44117
Jason N
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed door switch. Op test no good. Missing common to switch. Checked all connectors, called wp techline, Dustin, assessment of insufficient common at door switch and stated if I have all ff leds are on, it sounds like I have a bad freezer led, and t
Near Aurora, OH 44202
Brian M
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc sent pop to service email Cc unit not dispensing ice Found ice bin to be frozen over Cleared ice bin OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details:
06/03/2020
FREEZER WHIRLPOOL WZF34X20DW01 Cc frost building up near switch Found upper portion of freezer door to be dented in and gasket not able to hit frame in correct spot Needs door ; ordrng 1 W10746789 (Door white)
Near Amherst, OH 44001
Gabriel P
Job Details:
06/03/2020
WASHER WHIRLPOOL WTW6400SW1 "Replaced parts ran calibration and auto test, pass. Op test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
06/03/2020
MICROWAVE WHIRLPOOL WOC75EC0HS03 Parts never arrive customer said she don’t have it Spoke bruce whirlpool ask me to replace console then have customer call whirlpool connect to help her connect phone on app, re ordering console no need for hinges ; ordrng 1 W11428561 (CONSOLE )
Near Sheffield, OH 44035
Gabriel P
Job Details:
06/03/2020
REFRIGERATOR AMANA ABB1921BRW01 "Checked temp found ff 65* and 0 on freezer. Found evap frozen. Check ohms on heating element and thermostat, good. Main control is not sending power to the heating element. Replace control from truck stock. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) fro
Near Ravenna, OH 44266
Brian M
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Cc unit frosting up in rear of fridge Found back wall covered in ice Found fan speeds not to spec and thermistor open Needs fan wire thermistor kit Place on cancellation list ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire), used 1 SHIPPI
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/03/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 "No one home still replace control pass also notice cabinet sticks out to much on top is covering vent on microwave I had to take unit out took pictures,,opt test ok"
Near Olmsted Township, OH 44138
Gabriel P
Job Details:
06/03/2020
FREEZER KENMORE 2539163111 "Plugged unit it my watt meter has 119.6 w. Also start device was not plug in all the way it may got loose by the water when it reach the compressor correct issue,opt test ok"
Near Broadview Heights, OH 44147
David R
Job Details:
06/03/2020
REFRIGERATOR KITCHENAID KSSS36FTX00 "Cc unit not cooling. Temps are at 70*. Control in FF is coming on when being pressed. Compressor is not coming on at all. Went. Through service matters service pointers and found Service Pointer, unit is not in demo mode and when trying to return to norm
Near Euclid, OH 44123
Jeff M
Job Details:
06/03/2020
WASHER MAYTAG MHW5630HW0 I installed a new part unit should test good the old motor spun clockwise the new motor from Whirlpool‘s warehouse spins counterclockwise. Counter clockwise appears to be the correct direction for the unit to spin
Near Westlake, OH 44145
Corina B
Job Details:
06/03/2020
DRYER WHIRLPOOL WED8500DC4 CC that it takes long time to dry. Ran diag F4e3 Restricted Airflow. Checked outside vent no airflow. Found the vent smashed an not attaché.
Near Kingsville, OH 44048
Jeff M
Job Details:
06/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The door has a huge indentation. Causing the switch not to function correctly needs a new door. Cust will call when a door arrives ; ordrng 1 W11307224 (dor-fip)
Near Chardon, OH 44024
Jeff M
Job Details:
06/03/2020
DRYER MAYTAG MED5500FW0 Installed new part unit tested good
Near Broadview Heights, OH 44147
David R
Job Details:
06/03/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Cc unit lights (cancel button) stayed on, not draining. Water in tub. Drain hose hooked up directly underneath unit in basement. No air gap. Hose is clear. Took off hose and water drain right out. Also needs the drain to be looped. Recommended running ho
Near Cleveland Heights, OH 44121
Joe O
Job Details:
06/03/2020
DISHWASHER HOT POINT HDA2200F00BB Cc: leakingCustomer stated when running he found a trail of soapy water across the floor. Customer also states it’s an intermittent issue. States sometimes they sometimes go a couple weeks without it leaking. Door seals look good. Ran test cycle. Unit fil
Near Mogadore, OH 44260
Brian M
Job Details:
06/03/2020
WASHER MAYTAG MVWB855DC3 Cc unit won’t power on Was able to enter diagnostics found error of f6e2 and f6e3Needs control And UI ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
Near Chardon, OH 44024
Joe O
Job Details:
06/03/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Cc: not making iceFound unit has low water pressure to dispenser. Removed filter. Found unit still has low water pressure. Found frost build up inside ice maker. Around bail arm. Removed frost build up. Cycled ice maker. Unit harvested and filled. Checked
Near Geneva, OH 44041
Joe O
Job Details:
06/03/2020
DRYER MAYTAG MEDC500VW0 Cc: not drying properlyFound venting is extremely long. Found unit has good heat and air flow. Advised customer to have the venting cleaned. Unit functioning as designed. Op test ok
Near Windham Township, OH 44231
Brian M
Job Details:
06/03/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PP Cc unit not making ice Found fill tube frozen over Cleared fill tube ran several valve test OP Test Ok
Near Elyria, OH 44035
David R
Job Details:
06/03/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit moving all over, noise. Found unit leaning back and forth, not leveled. Re leveled unit. Found washplate came loose, making noise. Corrected and tightened. Tested, no error codes. Ran diagnostics and calibration. Good. Op test ok"
Near Garfield Heights, OH 44105
Jason N
Job Details:
06/03/2020
WASHER AMANA NTW4516FW2 "Cc unit not spinning out. Customer states cycle ends too soon and water just drains out.Ran diagnostics, found code f8e1 for long fill, no fill. Found drain hose connected to a longer hose, running across floor to drain hole in floor. Advised customer dr
Near Cleveland, OH 44102
Corina B
Job Details:
06/03/2020
WASHER WHIRLPOOL CHW9160GW0 CC that there is f21. F21 long drain checked drain pump. Reset the control. Started a cycle. Optest ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/02/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Cc that the unit stopped cooling.found compressor not starting also check start device test it compressor still not starting tap the system read gauge 60 psi need compressor spoke to senior tech bj he was helping technician hecmarie with diagnostics,orde
Near Concord Township, OH 44077
Joe O
Job Details:
06/02/2020
OTR MICROWAVE KITCHENAID KMHC319EBS3 Cc: loud humming noise during operationFound loud humming coming from magnetron. Unit is not heating. Unit pulling 4.4 amps. Needs magnetron and diode.; ordrng 1 W11230995 (magnetron) and 1 W11256462 (diode)
Near Chardon Township, OH 44024
Joe O
Job Details:
06/02/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc: not starting, double beep when pressing start buttonFound error code f5e1(lid switch fault, lid is up). Spoke with customer, he stated the unit would not start with the lid closed. Customer states they unplugged unit for 30 mins and the unit started
Near Munson Township, OH 44024
Joe O
Job Details:
06/02/2020
DRYER MAYTAG MGD6630HW0 "Cc: steam valve leaking, not drying properlyAdvised customer on about moisture sensor, and washing mixed loads. Found no stored error codes. Ran test cycle. Unit has good air flow and heat. Moisture sensor checked good. Spoke with BJ, needs moisture sens
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/02/2020
COOKTOP GAS KITCHENAID KCGD506GSS00 Found burner was clogged with grease. Ordering parts. Cust will put on him self.; ordrng 1 W10910375 (cap-burner) and 1 W11084062 (burnr-head)
Near Solon, OH 44139
Brian M
Job Details:
06/02/2020
COOKTOP ELE WHIRLPOOL JEC9530ADS Cc unit does not heat on front right burner Found coils on burner open Needs front right burner Part is NLA 74008228Customer had a part with correct part number but wrong part ; ordrng 1 74008228 (element- d)
Near Conneaut, OH 44030
Jeff M
Job Details:
06/02/2020
COOKTOP GAS WHIRLPOOL CVGX2423B "The igniter switch is for the front left and right burner have failed and need to be replaced; ordrng 1 WP71003385 (switch- ig), used 1 SHIPPING (shipping and handling) from stock"