Near Avon, OH 44011
Gabriel P
Job Details: 01/31/2020
DRYER MAYTAG MED5630HC0 Replace control pane opt test ok
Near Cleveland, OH 44110
Jeff M
Job Details: 01/31/2020
REFRIGERATOR MAYTAG MRT118FFFH04 I called Whirlpool Tech line I explained on the issue and what we have replaced already. They recommended for the freezer dialed be set to max the fridge control to be set the recommended and for me to tape off one of the return vents.
Near Strongsville, OH 44149
David R
Job Details: 01/31/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Cc some buttons on UI are not working or will have to hit breaker in order for things to work. No error codes. Ordering UI and control; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)
Near Chagrin Falls, OH 44023
Dan H
Job Details: 01/31/2020
WASHER ROPER RTW4516FW2 "Installed new drain pump , op test good"
Near Ashtabula, OH 44004
Jason N
Job Details: 01/31/2020
DISHWASHER KITCHENAID KDTE234GPS0 Cc unit 3rd rack broken piecesInstalled customer supplied pre Id 3rd rack rails. Op test good.
Near Willoughby, OH 44094
Jeff M
Job Details: 01/31/2020
DRYER MAYTAG MED5100DW1 Customer is washing extremely small loads at a time. Not enough material for the sensor to work with.
Near Hambden Township, OH 44024
Dan H
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "Customer complaint that unit door is sagging, confirmed, found door broken at hinge, unit needs new door(blkss); ordrng 1 LW10865738 (dor-fip)"
Near Plymouth Township, OH 44004
Jason N
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Cc missing drawer rollerInstalled lower deli drawer roller. Op test good.
Near Gates Mills, OH 44040
Jeff M
Job Details: 01/31/2020
WASHER MAYTAG MHW7100DW0 The left side of the display board is showing incorrect option layout for the cycle that’s being selected. Example drain and spin shows an hour and 30 minutes but when you start the cycle it goes to 14 minutes. Normal cycle is still having an issue detect
Near WILOUGHBY HLS, OH 44092
Corina B
Job Details: 01/31/2020
RANGE KITCHENAID KEBS109BBL00 Replaced the jack probe. Heated oven to 350*. Optest ok.
Near Eastlake, OH 44095
Jeff M
Job Details: 01/31/2020
WASHER WHIRLPOOL WTW4815EW0 Installed new part unit op tested good
Near Lorain, OH 44052
Gabriel P
Job Details: 01/31/2020
RANGE KITCHENAID KFGD500ESS00 "Preheated oven to 350 degrees read 357 alittle bit over re calibrate-10 ,opt test ok"
Near Parma, OH 44134
Corey L.
Job Details: 01/31/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint washer makes grinding noise every cycle and spits out plastic through drain, customer showed plastic, removed basket and found metal looks like coat hanger hook on bottom and it was scraping bottom of basket knocking plastic fins off,
Near Lorain, OH 44052
Gabriel P
Job Details: 01/31/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 Fresh food section evaporator built with ice steaming ice change defrost to 8 hours on diagnostic also ran test 5 opt test ok
Near Amherst, OH 44001
Gabriel P
Job Details: 01/31/2020
WASHER MAYTAG MHW3505FW1 Replace ring opt test ok
Near Mentor, OH 44060
Jeff M
Job Details: 01/31/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Temperature is Rall good that’s good he transfer explain to the customer the refrigerator makes a lot of different noises not to worry about it
Near Richmond Township, OH 44003
Jason N
Job Details: 01/30/2020
DRYER SAMSUNG DV45H7000EW "Cc unit stops after a few minutesRan test cycle, dryer motor sounds loud, electrical smell after a few minutes, then unit stopped. Dissembled unit, checked motor bearings and drive components, all look good, ran motor test by itself unloaded. Same result
Near Lakewood, OH 44107
Dan H
Job Details: 01/30/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit would not spin, drain pump just kept running, unit was about to complete the cycle when tech arrived, ran diagnostics found f3e1(water level system error) and f8e3(overflow condition) error codes, ran test cycle, unit fille
Near Rocky River, OH 44116
Dan H
Job Details: 01/30/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of loud noise, found pulley shield sitting on floor under unit, pulley was scrapping against pulley shield, no damage to pulley or shield, reinstalled, op test good"
Near Rootstown, OH 44272
Brian M
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc unit not running Found UI dead and not staying on selected setting Replaced control board from truck stock Programmed board and made sure fridge booted up and cooling properly OP TEST OK ; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/30/2020
REFRIGERATOR KITCHENAID KBFN406ESS01 Installed listed hinge parts and ice maker OP TEST OK Customer had concern about door leveling but found there is no adjustments and the way it’s installed I can not adjust feet because top grill will not fit into place
Near Rootstown Township, OH 44266
Brian M
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW8900BC Cc of noise and leak Found bearings to be grinding Had to use heat to break nut loose tons of use on shaft Replaced using truck stock ran test cycle and checked for leaks OP TEST OK Advised to let sit for 24 hours for seal to cure ; used 1 W10435302 (BEAR
Near Fairview Park, OH 44126
Dan H
Job Details: 01/30/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found, heater is working, unit is operating as designed"
Near Parma, OH 44129
Dan H
Job Details: 01/30/2020
WASHER MAYTAG MVWC565FW0 "Customer complaint of noise during spin cycle, confirmed, found hub worn out , found shaft on gearcase worn , installed new gearcase, pulley, and hub, op test good ; used 1 W10528947 (HUB), 1 W10721967 (PULLEY), and 1 W11035751 (VMW GEARCASE) from stock
Near Parma, OH 44134
Dan H
Job Details: 01/30/2020
WALL OVEN JENN-AIR JJW3430DB01 "Installed new control and user interface, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Installed new valve, op test good"
Near Willoughby Hills, OH 44094
Joe O
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Cc: whirling noise from damper areaFound damper is not loud. Advised customer the that it is normal noise during operation. Op test ok
Near Mentor, OH 44060
Joe O
Job Details: 01/30/2020
WASHER WHIRLPOOL MHW6630HW0 Installed hose and shocks. Ran test cycle. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 01/30/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found drain pan and tub clogg with ice steam all ice and unclogged it,opt test ok"
Near Elyria, OH 44074
David R
Job Details: 01/30/2020
DRYER MAYTAG MEDC215EW0 Cc not turning on. Found thermal fuse open. Replaced from t/s. Tested. Heat cycled. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Brooklyn, OH 44144
Corey L.
Job Details: 01/30/2020
WASHER MAYTAG MVWB835DW2 "Customer complaint of grinding noises during cycle, ran diagnostics found f0e5 over load fault, cleared, suspension tests pass, ran high/low spin, heavy and light agitation, all noises observed were normal operating sounds, unit is operating as designed"
Near Strongsville, OH 44149
David R
Job Details: 01/30/2020
DRYER AMANA NED4655EW1 Cc not heating. Checked outlet and unit is not receiving 240v AC. Everything checks good with unit. Customer will need electrician to look at outlet/breaker. Unit is good.
Near Geneva, OH 44041
Jason N
Job Details: 01/30/2020
WASHER WHIRLPOOL MHW5630HW "Cc unit not spinning out clothesCustomer stated it didn’t spin out one other time before.Ran diagnostics found codes f0e2 for oversuds, f0e5 for offbalance load. Ran auto test, all functions passed. Advised customer on load size and what to wash, as well
Near North Olmsted, OH 44070
Corey L.
Job Details: 01/30/2020
DRYER KENMORE 110.776326 "Customer complaint dryer won’t shut off, confirmed, dryer timer keeps ticking and will start on its own, door switch and timer tests pass, motor windings grounding out, quoted for repair, customer does not want repair at this time; used 1 SENIORDISCOUNT
Near North Olmsted, OH 44070
Corey L.
Job Details: 01/30/2020
RANGE WHIRLPOOL MGR6600FZ1 "Replaced door hinge, customer also stated oven poofs when lighting while cooking, found ignitor to far from burner, corrected, op test good"
Near Kirtland, OH 44094
Joe O
Job Details: 01/30/2020
WASHER MAYTAG MVWB765FW3 Installed lid. ran auto test and calibration. Op test ok
Near Lorain, OH 44053
Gabriel P
Job Details: 01/30/2020
DISHWASHER MAYTAG MDB8969SDM1 "Replace gasket and seal,ran auto test no leaks opt test ok"
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL ED 2KHAXVS00 I was unable to find an issue with the refrigerator customer told me he cleaned out the freezer last Sunday and once he clean the unit The unit never leaked after customer fixed his own problem
Near Mentor, OH 44060
Jason N
Job Details: 01/30/2020
RANGE WHIRLPOOL WFG515S0EW1 "Cc unit oven not heating to correct temperature Ran test bake to 350 degrees, let cycle, preheated to 340 degrees. Customer using oven temp gauges, slow reaction, only read 310 degrees after preheat. Ran bake test to 400, let cycle, oven temps reading 39
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 01/30/2020
COOK TOP KITCHENAID KGCS105GSS09 I found the igniter burned on the bottom which would cause a weak spark along with poor grounding from the burner head customer had a igniter and I use the burner head that was sent to the customer. Installed new part unit op tested good. I have no idea w
Near North Royalton, OH 44133
David R
Job Details: 01/30/2020
WASHER WHIRLPOOL WFW9200SQA12 "Cc not spinning. Water still left in drum. Found F21 long drain error code. Went into diagnostics mode on step C6 drain pump did not activate. Took apart drain pump housing. Found clogged up. Removed debris, tested diagnostics again. Everything worked. R
Near Chardon, OH 44024
Joe O
Job Details: 01/30/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc: door no closingInstalled latch and strike. Ran test cycle. Op test ok
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 01/30/2020
DRYER MAYTAG MEDC465HW0 "Cc unit not drying, buttons don’t workConnected plug, ran timed dry test, unit good heat, good airflow. All unit functions/buttons work as designed. Op test good."
Near Saybrook Township, OH 44004
Jason N
Job Details: 01/30/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Cc unit making a clicking sound.Tested dispensing and various functions to try to duplicate issue, was finally able to duplicate no dispense issue, unit also no cooling and no pantry board UI function. Checked voltage from power supply board, all pins go
Near Cleveland, OH 44107
Dan H
Job Details: 01/30/2020
RANGE WHIRLPOOL KEBS208DSS11 "Customer complaint that lower oven is not working and door will not close, found lower oven door hinges sprung, found control not sending power to lower bake element, unit needs new control and hinges, control is no longer available; ordrng 1 4453165
Near South Russell, OH 44022
Joe O
Job Details: 01/30/2020
DISHWASHER MAYTAG MDB4949SDM0 "Cc: bottom right leaks, gets stuck on 2:37 remaining on auto cycle, gets very hot and runs all nightRan Auto cycle. Found excessive suds in unit. Unit sat at 2:34 for 5 mins. Canceled cycle. Needs owiCustomer does not want to repair at this time"
Near Parma Heights, OH 44130
David R
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA "Replaced parts, tested. Op test ok"
Near Painesville, OH 44077
Jason N
Job Details: 01/30/2020
RANGE GAS AMANA AGR5715QDW "Cc unit oven bake no workingConfirmed no ignition, checked voltage to ignitor, good at 121v. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 350 degrees. Oven temp after preheat. ; used 1 12400035 (IGNITER) from stock"
Near Lorain, OH 44052
Gabriel P
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW8500DC "Replace shield and heater,ran diagnostic found error code f0e3 overload delete code ran calibration and auto test pass no leaks,opt test ok"
Near Franklin Township, OH 44240
Brian M
Job Details: 01/30/2020
DISHWASHER KENMORE 66513973K017 Cc unit not washing properly Found sump getting power and getting enough pressure to move top spray arm But lower spray arm not moving Needs sump assembly EST only
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW7000DW3 "Ran diagnostic found error code f6e3 also notice unit was connected to a power cord that didn’t had a ground found the nearest out with three prong connect ran diagnostic delete error codes ran calibration and auto test pass then try to start any cycle p
Near Cleveland, OH 44107
Dan H
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 "Customer complaint that unit is not cooling, freezer section temperature at 45 degrees, fresh food section temperature at 55 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, ice build up at c
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV "Customer complaints of very loud noise,open door press switch only hear fan running no loud noise notice it was making a vibration sound from back panel took back panel out evaporator has good frost pattern no ice around fan everything looks good put bac
Near Lyndhurst, OH 44124
Jeff M
Job Details: 01/30/2020
DISHWASHER WHIRLPOOL WDT790SAYB0 Installed new part unit op tested good
Near Streetsboro, OH 44241
Brian M
Job Details: 01/30/2020
WASHER MAYTAG MVWB835DW4 Cc unit not starting properly Ran diagnostics found no error codes ran auto test and calibration found no issue Had customer try to start it and for some reason her index finger isn’t working but when she uses her middle finger is works.
Near Streetsboro, OH 44241
Brian M
Job Details: 01/30/2020
DRYER WHIRLPOOL WED8500DC4 Customer showed pop took pic Cc unit squeaking Found idler pulley damaged Replaced using pulley kit also replaced front 2 rollers Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Seven Hills, OH 44131
Dan H
Job Details: 01/30/2020
WASHER WHIRLPOOL GHW9100LW2 "Customer complaint that unit is spitting out plastic pieces, found bearings severely worn causing basket to scrap on tub, unit needs new front and rear tub and basket, basket has lifetime warranty on parts, customer does not want repair ; ordrng 1 W10772
Near Willoughby, OH 44094
Jeff M
Job Details: 01/30/2020
RANGE WHIRLPOOL KODE500ESS04 The part came broke it was shattered re-order part. Send to the address that’s provided in the notes; ordrng 1 W11354870 (DOOR)
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/30/2020
DRYER WHIRLPOOL WGD8620HW Roller and pulley squeaking replace with dryer kit from truck stock opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/30/2020
WASHER WHIRLPOOL WTW4800XQ4 "Replaced suspension, op test good"
Near Painesville Township, OH 44077
Jason N
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 Installed freezer light switch and ice maker. Found ice maker thermistor had broken away from ice tray clips. Op test good.
Near Lakewood, OH 44107
Corey L.
Job Details: 01/30/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint after spray arm was sent it still does not clean upper rack well, found spray arm was installed crooked, corrected spray arm, performed 4 cup test, test failed water did not enter cups at all on upper rack, on lower rack after a minute
Near Brecksville, OH 44141
Corey L.
Job Details: 01/30/2020
MICROWAVE JENN-AIR JMDFS24GS0 "Customer complaint stop button not working, confirmed, replaced panel with panel sent, op test good"
Near Cleveland, OH 44113
Corey L.
Job Details: 01/30/2020
DRYER ELECTROLUX FEQ332ES0 "Customer complaint dryer not heating, confirmed, power to unit was 260, found element failed, unit needs heating element ; ordrng 1 131553900 (heater-housing assy ), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/30/2020
DRYER MAYTAG MEDE251YG0 "Heating element open ordering and scheduling ; ordrng 1 WP8544771 (element 103.49), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Mayfield, OH 44143
Joe O
Job Details: 01/30/2020
DISHWASHER KITCHENAID KDTE304GPS0 Cc: unit is louder then normalCustomer states since we adjusted the insulation the unit got louder. Ran diagnostics test cycle. Unit functioning as designed. Could not duplicate issue. Customer states they had found a plastic in front of the unit when the
Near Garfield Heights, OH 44125
Jeff M
Job Details: 01/30/2020
RANGE WHIRLPOOL WFG525S0JW0 Installed new part unit op tested good.
Near Elyria, OH 44035
Gabriel P
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 "When I arrive customer complaints the fan is loud check fan and it was clear and the sound of fan was normal check for any additional noise from back of unit no noise found check for noise on damper no sound found explain customer that the is normal also
Near Strongsville, OH 44149
David R
Job Details: 01/30/2020
REFRIGERATOR MAYTAG MFI2067AES4 "Cc of icemaker. Customer had icemaker turned off for a couple of days. Said at one point water was running from down dispenser coming from icemaker, and they shut it off. Double fill from icemaker. Turned back on today and cycled and called for water, di
Near Jefferson Township, OH 44047
Jason N
Job Details: 01/30/2020
REFRIGERATOR FRIGIDAIRE LGHN2844MF0 "Cc unit it cooling Customer states high temp alarm was going off, earlier, they unplugged unit for awhile then plugged back in. Unit is cooling when I arrived, temps in ff reading 36, freezer at 0. Checked condenser coils, fairly clean. Condenser fan run
Near Brecksville, OH 44141
David R
Job Details: 01/30/2020
DISHWASHER KITCHENAID KDTE704DSS0 Top rack track is squeaking. Ordering and replacing everything at the same time; ordrng 1 W11259785 (track LH) and 1 W11259786 (track rh)
Near Kirtland, OH 44094
Jeff M
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Customer has the units up to the warm is setting and there is a small Tupperware of beans and located in the middle of the unit that are frozen. Unit needs a new user display because the user display is what controls the temperature; ordrng 1 W11214887 (c
Near Seven Hills, OH 44131
David R
Job Details: 01/30/2020
DRYER KENMORE 110.749723 "Cc start button will keep popping out, also not heating. Bad start button tee relay is clicking everyone second. Ordering start switch and relay.; ordrng 1 WP3405281 (relay) and 1 WP3977456 (switch-pts), used 1 SHIPPING (shipping and handling) from stock
Near Parma, OH 44134
David R
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc icemaker not working. Control is sending correct voltage. Took off grill, found all wires are broken in half. Gave estimate to customer. They are going to call whirlpool. If approved charging double labor for two people to put together. ; ordrng 1 LW1
Near Amherst, OH 44001
Corey L.
Job Details: 01/30/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Temps were -3 frz and 35 ff, unit was in defrost cycle, cycled unit to start cooling, no dude seen, lockring sealant was mistaken for dye, uninhabited perfect frost pattern, cooling issues seen before with this unit a few times recently and both controls
Near Painesville, OH 44077
Jason N
Job Details: 01/30/2020
DISHWASHER KITCHENAID KUDC10FXWH5 "Cc unit leaking from underneathFound leaking from water inlet valve, very small drip. Replaced connector gasket and sealed threads with pipe sealer. Small drip still forming from valve. May have very small crack in threads. Ordering inlet valve. ; ordrng
Near Burton, OH 44021
Joe O
Job Details: 01/30/2020
REFRIGERATOR GE PGSS5NFXASS "Cc: not coolingFound temps in both ff and freezer at 72 degrees. Found compressor not running. Inverter box receiving proper power. Hooked up compressor tester. Compressor running. Needs inverter box; ordrng 1 WR49X10283 (inverter kit20730), used 1 SHIPP
Near Middleburg Heights, OH 44130
David R
Job Details: 01/30/2020
WASHER MAYTAG MVWC425BW0 "Cc unit will stay on and never turn off unless done manually. Min control error code. Ordering control.** ; ordrng 1 W10582043 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/30/2020
DISHWASHER MAYTAG DWU7400AAE "Installed insulation pad. Ran test cycle. Unit still leaking. Spoke with BJ, he stated to Called whirlpool tech line. Next thing to try would be the door and it’s no longer available. Called whirlpool tech line Spoke with Leon. Tested spray arms. He stat
Near Mentor, OH 44060
Jeff M
Job Details: 01/30/2020
DRYER KENMORE 11074812200 "The unit will not turn on I found the door switch broken this is not truck stock this used to be truck stock it is not anymore; ordrng 1 WP3406107 (switch-dor), used 1 SHIPPING (shipping and handling) from stock"
Near Brook Park, OH 44142
David R
Job Details: 01/30/2020
WASHER MAYTAG MVWX655DW1 Cc not starting or locking. Lid lock error code. Also found stricker on lid is cracked. put on strike on and worked perfectly. Ordering strike; ordrng 1 W11252738 (strike)
Near Pepper Pike, OH 44124
Dan H
Job Details: 01/30/2020
DISHWASHER GE GLD5664V00SS "Customer complaint that unit is not drying dishes, found element open, unit needs new element, customer does not want repair ; ordrng 1 WD05X10010 (element heat asm), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 01/30/2020
RANGE GE JGB720SEJ4SS "Customer explained to me they had the gas company out with their gas detectors and determine the front left valve is leaking gas and the gas was shut off in the basement. Ordering front left valve gas valve ; ordrng 1 WB21X20262 (valve burner 270), used
Near Cleveland, OH 44106
Dan H
Job Details: 01/29/2020
RANGE JENN-AIR PRG3010NP "Customer complaint that left rear igniter will not stop arcing, confirmed, unit needs new igniter switch ; ordrng 1 WP73001321 (switch- ig 53.84), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44118
Dan H
Job Details: 01/29/2020
DISHWASHER WHIRLPOOL DU1010XTXQ0 "Installed new control, op test good"
Near Roaming Shores, OH 44085
Jason N
Job Details: 01/29/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Cc unit making humming noise from ice makerCustomer stated a humming noise and no ice from ice maker, they said they tried turning ice maker off to no avail. They unplugged unit 72 hrs ago to stop noise. Plugged unit back in when I arrived, advised custo
Near Cleveland, OH 44106
Dan H
Job Details: 01/29/2020
DRYER WHIRLPOOL LER7648KQ0 "Customer complaint that unit is not starting, confirmed, found door switch broken, installed new door switch, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should repla
Near Cleveland, OH 44102
Dan H
Job Details: 01/29/2020
DRYER WHIRLPOOL WED4850HW0 "Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer has foil style vent tube connected to dryer, advised customer that this is a po
Near Brook Park, OH 44142
Corey L.
Job Details: 01/29/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Customer complaint dishes are not very dry, found jet dry set to 1 and not enough in dispenser to show in indicator, used sample to fill, turned to 4 and instructed customer, left samples, ran svc test, passed, unit is operating as designed"
Near Montville, OH 44064
Jason N
Job Details: 01/29/2020
DISHWASHER KITCHENAID KDPM354GPS0 "Installed owi sensor. Ran wash test. Unit working as designed at this time. Called techline, Andy, to inform about power to unit, base voltage is 113v, dropping to 109v when under load from unit. Unit connections are good, possible house wiring or outlet
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/29/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced parts, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL ASD2625KES "Customer complaint eggs in door freeze if not covered with carton and there is a noise randomly, could not duplicate sound, customer played recording of sound, sounds like unit crackling in defrost, customer stated it happens about two times a day, silic
Near North Royalton, OH 44133
Corey L.
Job Details: 01/29/2020
MICROWAVE WHIRLPOOL WMC50522HZ "Customer showed pop, customer complaint buttons are bubbling, found protective film still over user interface, removed cover, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 01/29/2020
WASHER MAYTAG MVWB765FC3 "Installed new control, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Customer complaint of frost build up inside containers in freezer section , doors are sealing, advised customer that this is normal, unit is operating as designed"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/29/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Customer complaint fridge moves and rolls forward every time door is opened, confirmed, this unit does not have leveling feet to make unit stationary, unable to stop from moving, suggested asking a contractor suggestions to maybe add something under unit
Near Elyria, OH 44035
Gabriel P
Job Details: 01/29/2020
WASHER WHIRLPOOL WTW4800XQ2 "Front right suspension came loose correct issue then push basket down and it bounce 4 times it will need shocks giving estimate ; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details: 01/29/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint washer does not spin, ran diagnostics found f2e1 stuck key, ui test passed, ran spin high and low, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 01/29/2020
DRYER KENMORE 110.870876 "When you press power the unit just clicks does not run. It’s receiving 120 V AC there’s an F 25 miscommunications error from the motor control unit. Needs a new control; ordrng 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stoc
Near Madison Township, OH 44057
Jeff M
Job Details: 01/29/2020
DRYER WHIRLPOOL LER8648PW0 Installed new part unit op tested good