Service History 769 | Freds Appliance

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near North Royalton, Ohio 44133

David R

Job Details: 04/01/2022

"Cc unit taking 2x to dry. Found unit pushed back too far causing poor airflow outside. Corrected. Air flow good to outside, ran on timed dry high heat. Feeling hot air outside. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Lorain, Ohio 44052

Angel

Job Details: 04/01/2022

"Cc that unit is not powering on. Verified and it would not turn on. Reseted unit and turned on but would just shut off and control board was getting power but the light would not turn on. Unit will need control board. Gave customer estimate and stated they will get a new unit. Charged service call.; ordrng 1 W11116592 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hiram, Ohio 44234

Brian M

Job Details: 03/31/2022

Cc of buzzing noise Found noise coming from water valves Needs valves replaced ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (valve-inlt)

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 03/31/2022

"Cc unit rocking and noise coming from valve area Hammer noise when valve shutting off, advised on hammer valve Ran spin found front left foot needing adjusted"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 03/31/2022

Damper making loud noise ordering ; ordrng 1 W11236851 (Damper)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Cleveland, Ohio 44130

Gabriel P

Job Details: 03/31/2022

"Found unit on the lowest temp setting change to recommend it,also found food blocking vents I re organized freezer to show her how it should be load advise her to monitor if still having issue she will need to call us back and will need to order part listed,opt test ok ; ordrng 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ03

Near Kent, Ohio 44240

Brian M

Job Details: 03/31/2022

"Cc unit not making ice Found Icemaker leaking Needs icemaker ; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Mentor, Ohio 44060

Corina H

Job Details: 03/31/2022

CC that the ff section is not cooling. Confirmed. Found the ff evap frosted over. Checked the thermistor 25000 ohms. In ice. Relocation the thermistor. Steamed out the evaporator. Found the drain tube clogged. Cleared the drain tube. Opt test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Rocky River, Ohio 44116

Angel

Job Details: 03/31/2022

Cc that unit is not preheating to temperature and her toast were burnt underneath but cooked on top and this unit was exchanged because the other unit was doing the same exact thing being 20* to 30* under temperature. Explained to customer if her toast got burnt underneath it should be getting to temperature so I preheated unit to 350* and waited 15min to verify temperatures and it was at 362* and 358* unit is getting to temperature as should also explained to customer when unit gets to the preheated temperature to wait at least 15mins before inserting the food for proper results on the baking. Unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland, Ohio 44111

David R

Job Details: 03/31/2022

Replaced bezel and lid lock. Good. Op test ok.

We serviced a

GE DISHWASHER

Model GDT605PSM4SS

Near Avon, Ohio 44011

Marie V

Job Details: 03/31/2022

"Cc that the unit is not filling up. Confirmed unit is stuck at drain. Found error code 364. Unit will need new sensors, cust paid SC will call back if she 2ants to continue ; ordrng 1 WD21X25468 (Pressure sensor) and 1 WD21X22830 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near South Euclid, Ohio 44121

Marie V

Job Details: 03/31/2022

Cc that the unit is leaking. Found water valve hot side completely spare from the valve. It broke. Will need new valve. Replaced water valve from T/S surplus. Tested unit. Op test ok. ; used 1 W11210463 (Water valve) from stock

We serviced a

WHIRLPOOL WASHER

Model MVWC555DW0

Near Mentor, Ohio 44060

Corina H

Job Details: 03/31/2022

"CC that there is a hum. Confirmed. Ran diag F9E1 LONG DRAIN, F7E7 MOTOR UNABLE TO REACH TARGET RPM,. Found a Bobby pin stuck in the drain pump. Opt test ok"

We serviced a

JENN-AIR RANGE

Model JMW3430WS01

Near Rocky River, Ohio 44116

Angel

Job Details: 03/31/2022

Replaced appliance manager tested unit opt test no good the ui will not turn on thought new board could of been bad so installed the original one and it was still having same issue made sure unit was getting power and it was called BJ explained issue we checked for dcv to console and had 14vdc which is good BJ asked me to called tech line called and spoke with Butch explained issue and he instructed everything i did already for me to do and same results asked me to reset it and nothing Butch indicated that the console will need to be replaced. Explained issue to customer. Took new part with me for return.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Brooklyn, Ohio 44144

David R

Job Details: 03/31/2022

"Cc unit is creating condensation under lid then goes up to UI. Called techline to document, techline said thats where the steam escapes, normal for steamAnd condensation to show up. All operations are normal. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Parma, Ohio 44129

Gabriel P

Job Details: 03/31/2022

Replace icemaker and it cycle and fill with water opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Parma, Ohio 44129

Gabriel P

Job Details: 03/31/2022

Call techline, we found no error codes and everything was working so he advise customer to not overload unit and make sure she rub her fingers when pressing button and also the cycle she using has a setting on that will keep door lock for 12 hours and by pressing power button it will unlock door explain everything to customer

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 03/31/2022

Replaced heater

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Streetsboro, Ohio 44241

Brian M

Job Details: 03/31/2022

Cc unit not spinning out clothes Found unit needing to be leveled Ran spin out with a load of towels Customer feels unit needs to spin out more Customer expectations not met

We serviced a

FRIGIDAIRE DRYER

Model FDE546RES0

Near Painesville, Ohio 44077

Corina H

Job Details: 03/31/2022

Replaced the bearing and idler pulley. Did not use the glides. Brought back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lakewood, Ohio 44107

Angel

Job Details: 03/31/2022

"Cc that unit will not start or do anything. Tried starting unit and would not turn on removed console and checked power at control and had 120vac but the led light is not turning on unit will need control board replaced. Gave customer estimate and she said she will rather spend money on a new unit. charged service call.; ordrng 1 W11170319 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, Ohio 44124

Marie V

Job Details: 03/31/2022

"Cc that when you try to dispense water it shows on display replaced water filter with a triangle and shows dispenser off. Rfidboard and bypass 962. Called GE techline, told me to make sure we getting proper voltage from control to filter board, we are 12VDC. He said we need to use a bypass to clear the replaced filter on display if that does not works theres nothing else. Was going to order bypass but Cust had one available, tested it, op test no good. Reset power to unit with bypass on it, tested unit. Op test no good. ; ordrng 2 WR01X29059 (Bypass plug)s"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Painesville, Ohio 44077

Corina H

Job Details: 03/31/2022

"CC that the unit does not start. Confirmed, found a wire broken off of the capacitor. Will need a new harness. Reconnected the wire, unit started. ; ordrng 1 W11590868 (Harnes)"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Jefferson, Ohio 44047

Jason N

Job Details: 03/31/2022

"Cc unit starting cycleConfirmed unit will power on but not start. Checked thermal fuse, found fuse is open. Replaced using customer supplied pre Id part. Ran dryer op test, good tumble and heat. Checked venting, venting looks good, short run, no restrictions and good airflow. Possible thermostat or control relay problem If issue returns again."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44106

Manny

Job Details: 03/31/2022

"Cc timer not advancing and no heat, ran cycle verify that theres no heat, checked power to the unit and missing L2, have 122V L1 to N, 123V L2 to N, 0.7V L1 to L2, found blown fuse. Advise customer to replace fuse and if issue persist to give his warranty company a call and we came back and take another look."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Jefferson, Ohio 44047

Jason N

Job Details: 03/31/2022

"Cc unit stopped in mid cycle, powered offUnable to power up unit. Checked power in to unit control board, good at 119v. No status LED on control board. Unit needs main control. Lid locked when issue started, customer wants to retrieve clothing. Popped lid lock assembly open. Will need lid lock replaced as well. Parts are not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11510463 (Main control) and 1 W11394572 (Lid lock)"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Euclid, Ohio 44119

Manny

Job Details: 03/31/2022

"ASM couldnt find this unit anywhere in the store, he also stated that he only received 3 heaters, he said hell keep looking for it and maybe hell find it before Im done with the other 3 units. He came back 30mins later and said hes unable to find the last unit and the last heater. He couldnt find."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mayfield Heights, Ohio 44143

Manny

Job Details: 03/31/2022

"Cc unit not making ice, not cooling properly, checked temperatures 55 in RC, 2 in FC, found evap cover in frost, removed door and bins and found a box crushed behind bottom bin. removed evap cover and steam evap, tested components, everything is operational, most likely door was left open due to the box behind bin. Advise customer to monitor the unit and make sure that the door is fully closed every time, and if the unit is not up to temp in 24 hours to give us a call and we will take another look."

We serviced a

MAYTAG REFRIGERATOR

Model MSD2574VEW10

Near Cleveland, Ohio 44143

Manny

Job Details: 03/31/2022

"Cc ice maker not working, ran harvest and ice maker harvest and fill properly, unit is working as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHB2868TF2

Near Perry, Ohio 44081

Jason N

Job Details: 03/31/2022

"Cc unit not making iceFound water in ice tray, but no air circulation in ice compartment. Checked fan motor, motor receiving proper power. Unit needs ice maker compartment fan motor ; ordrng 1 5304493604 (Motor fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near University Heights, Ohio 44118

David R

Job Details: 03/31/2022

"Cc unit not cooling. Found display had dashes in FF and FZ, indicating unit is turned off. 68 FF/ 48 FZ. Customer said they have been pressing buttons and nothing has happened. I pressed the FF/FZ display and unit turns on. Set to recommend 4 FF and 4 Fz. Gave unit 10-15 mins and rechecked temps. Temps are going down, could be a faulty control WPW10503278. As of today unit is working, cooling. Give 24 hours to return to normal temps, customer to monitor. Op test ok."

We serviced a

KITCHENAID OTR MICROWAVE

Model KMLS311HSS09

Near Beachwood, Ohio 44122

David R

Job Details: 03/31/2022

Cc unit not cooling evenly. Unit is set on 100% power and turntable is on. Set cup of water in for 1 min. Cup is steaming when coming out. Unit is working correctly. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, Ohio 44115

Angel

Job Details: 03/31/2022

Recovered refrigerant replaced compressor and uv drier put into a 29 vacuum recharged with 5.3oz of R134. Explained to customer to wait 24hrs for proper cooling and to have at least a water bottle in each section. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 03/31/2022

Installed main control. Ran auto test and calibration. Op test good.

We serviced a

KITCHENAID RANGE

Model KSEB900ESS3

Near Beachwood, Ohio 44122

David R

Job Details: 03/31/2022

"Cc unit not cooling good as fast or preheat as fast compared to 20 year old oven. No error codes. Sensor 1176 at room temp. Correct 240 coming into unit and down to components. Ran unit 375* took 15 mins to get to preheat. Additional time if doing a higher preheat. Tested temp. Unit is good and working correctly. Customer can calibrate unit if needed but working as designed. Customer had questions about top left being hot, advised that the vent is on that side and all heat from oven coming that way. Unit is good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Beachwood, Ohio 44122

Gabriel P

Job Details: 03/31/2022

"Replace seal,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Pepper Pike, Ohio 44124

David R

Job Details: 03/31/2022

"Cc unit will stay locked, control display will go blank, unit will keep on running, randomly happening. F3E1 water level sensor, F9E1 long drain , F5E2 door lock error, F8E1 lo flow water. Found issue is drain trap is clogged up by dog hair debris. Cleared out. Ram diagnostics, good. All components working. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/31/2022

"Replaced the upper spray cover, bracket. Started a cycle. Opt test ng. Noise still there. Removed the upper and middle rack noise still there. Will need a heater, pump and motor. ; ordrng 1 W11416362 (Pump and motor) and 1 W11537778 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Beachwood, Ohio 44122

Jason N

Job Details: 03/31/2022

Installed freezer LED module. Illumination returned to all sections. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, Ohio 44202

Marie V

Job Details: 03/31/2022

"Replaced heater. Op test ok"

We serviced a

GE RANGE

Model CGY366P4M1W2

Near Beachwood, Ohio 44122

Gabriel P

Job Details: 03/31/2022

"Customer complaint when she put oven on 400 it will throw and error f9 so I reset power to unit then preheated to 400 degrees and pass also she said there is a noise on oven when oven is on sabbath mode turn to sabbath mode no noise heard advise to monitor,opt test ok if error comes back she will need latch"

We serviced a

WHIRLPOOL RANGE

Model CWE4200ACD

Near Chesterland, Ohio 44026

Brian M

Job Details: 03/31/2022

Cc unit wont stop heating Found relays stuck closed Needs control Board is NLa ; ordrng 1 7601M320-60 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADB3

Near Novelty, Ohio 44072

Brian M

Job Details: 03/31/2022

"Cc unit not washing Found sump getting power but not creating enough pressure Needs sump assembly ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY05

Near Willoughby, Ohio 44094

Corina H

Job Details: 03/31/2022

Replaced the water line and fitting. Filled a cup of water no leaks. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Highland Heights, Ohio 44143

Manny

Job Details: 03/31/2022

"Cc that unit is not filling with water after tech left, ran diagnostics and no water coming in and fill valve no activating removed kick plate and found fill valve disconnected from connector, reconnected valve and ran diagnostics unit is filling cycle finished with no issue, opt test ok. Took part for return"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, Ohio 44128

David R

Job Details: 03/31/2022

"Cc unit not turning on. No power to display. Unit is getting 240. Unplugged all connections to unit main control, plugged back in and power. Unit is coming on. Can choose cycle and heating correctly. Unit is working as of today. Op test ok. ***Would suggest replacing main control and UI in future if happens again."

We serviced a

KENMORE WASHER

Model 110.23032101

Near Garfield Heights, Ohio 44125

David R

Job Details: 03/31/2022

"Cc unit not spinning. Found slow water leak through bottom. Leaking on drive components. Gave estimate to customer for repair. Customer said unit is still under warranty with home insurance and not paying service call. Told customer didnt see any warranty on unit. Customer did not pay service call. ; ordrng 1 W10820043 (Basketdrive) and 1 WP8314869 (Motor) and 1 285753A (Coupling) and 1 3360629 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM504EPA2

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 03/31/2022

Customer complaint of leaking water underneath check everything underneath and is good also ran rinse cycle only no leaks cabinet seal and bottom is good ran auto test and pass ran normal and no leaks unit working as design I cannot duplicate issue

We serviced a

MAYTAG DRYER

Model mede250XL0

Near Chesterland, Ohio 44026

Brian M

Job Details: 03/31/2022

"Cc of squeaking Found noise to be idler pulley Advised on repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7000DW0

Near Mentor, Ohio 44060

Brian M

Job Details: 03/31/2022

"Cc of noise Could not duplicate a noise issue but did recommend idler replacement Quoted for dryer repair kit ; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Mentor-on-the-Lake, Ohio 44060

Brian M

Job Details: 03/31/2022

Cc of no ice Found icemaker motor just humming and gear will not turn Needs ice maker ; ordrng 1 W10884390 (icemaker)

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 03/31/2022

Installed UI board. Ran quick cycle test and then cancel/drain. All functions passed. Op test good. Applied overage difference between main control cost and correct UI cost towards labor balance.

We serviced a

AMANA REFRIGERATOR

Model ABB1922FEQ

Near Parma, Ohio 44134

David R

Job Details: 03/31/2022

"Cc unit not cooling. Temp both sections reading 80*. Took pressure reading. On and off unit is in a 10-20 inch vacuum, not equalizing on the low. Talk to Brian. Restriction in cap tube. Non repairable part. Customer paid SVC only ; used 1 SENIORDISCOUNT (senior discount), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

MAYTAG WASHER

Model LAT9520AAE

Near Willoughby, Ohio 44094

Corina H

Job Details: 03/31/2022

"CC that the unit is not agitating. Confirmed. Called bj. Found the shaft to the transmission broken off. Will need a new transmission, belt and seal kit. Transmission is nla. ; ordrng 1 6-2095720 (Tub seal) and 1 12112425 (Belt) and 1 22002126 (Transmission)"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Eastlake, Ohio 44095

Corina H

Job Details: 03/31/2022

CC that the unit is not heating. Confirmed. Checked the outlet L1 to n 0 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Opt test ok

We serviced a

GE MICRO/OVENCOMBO

Model PT9800SH2SS

Near Burton, Ohio 44021

Jason N

Job Details: 03/31/2022

"Installed cooling fan and sensor. Ran bake test to 350 degrees. Unit heated and cycled properly, no fault codes present."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Wellington, Ohio 44090

David R

Job Details: 03/31/2022

"Customer said parts werent delivered. Cc unit making noise and squeaking. Found splutch components coming apart off gearcase, belt off as well. Replaced cam from t/s. Ran diagnostics, good. Advised customer I zip tied drain hose because it was hitting wall/back of washer. Customer might also need to brace it more if needed, foam, cloth, rubber. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

GE REFRIGERATOR

Model ZIR36NMBRH

Near Burton, Ohio 44021

Jason N

Job Details: 03/31/2022

"Cc unit leaking from freezer and ice building upFound bottom of freezer section covered in ice, evaporator drain tray iced over. Cleared ice from freezer and drain tray, steamed down drain hole, drain hole and tray full of rust and sediment. Cleaned out tray and blew out drain hole. Ensured good flow through drain. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, Ohio 44130

Marie V

Job Details: 03/31/2022

"Cc that theres a drain hose that has a hole and it leaks. Tuned unit on and water on found leak at the hose. Replaced drain hose, tested unit. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Lorain, Ohio 44052

Angel

Job Details: 03/31/2022

Replaced thermistor and control also explained to customer to make sure to keep the center and back of the air tower open for better airflow. Opt test ok.

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Sheffield, Ohio 44054

Angel

Job Details: 03/30/2022

"Cc that unit has no power at all and it wont respond. Confirmed tried starting unit and nothing tried diagnostics no luck. So I unplugged trying to reset unit and nothing looked underneath at the junction box and wires were good also had 120vac coming in removed control board and has the led as should so i checked power going to the ui and the control is sending the 13vdc to it but no response. Unit will need ui replaced. Gave customer estimate and she decided to buy a new unit instead. Charged service call.; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Parma, Ohio 44129

Manny

Job Details: 03/30/2022

"Replaced listed parts, ran diagnostics unit is operational no codes and no leaks at the end of cycle, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near Warrensville Heights, Ohio 44122

Manny

Job Details: 03/30/2022

"Cc unit no heating, ran cycle, no heat, checked incoming power l1 to N 124, l2 to N 124, l1 to l2 0.6V checked fuses and found burned out fuse, customer replaced fuse, ran cycle unit is heating, opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Highland Heights, Ohio 44143

Corina H

Job Details: 03/30/2022

"CC that the u it is not spinning the clothes out, ran diag F0E5 OFF BALANCE LOAD DETECTED. Checked the basket, level. Replaced the shifter, belt and cam. Ran a calibration to replace the control. Office to reschedule appointment. ; ordrng 1 W11417466 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near LaGrange, Ohio 44050

David R

Job Details: 03/30/2022

"Cc unit not cooling properly, icemaker not working, FZ fan not working, PO keeps on displaying at least every 2-5 mins. Called techline, went over different voltages. Techline had me pull out the deli control. Still getting PO message every couple of mins. Recommended replacing Deli control and harness, main control and FZ fan. Gave estimate to customer, customer paid SVC only, do not order parts ***2 job count if needed; ordrng 1 WPW10675033 (Control) and 1 W11249952 (FZ fan) and 1 WPW10769076 (Deli control) and 1 W11170612 (Deli control harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Bay Village, Ohio 44140

Angel

Job Details: 03/30/2022

Cc that ui works when it wants too. Tested and ui would turn on and than off by itself. Took apart door replaced ui and also had the harness from surplus and replaced as well tested unit and ran a test cycle and worked fine. Also has customer test himself. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSU

Near Cleveland, Ohio 44102

Angel

Job Details: 03/30/2022

Cc that unit is leaking and only had crushed ice. Verified and noticed that it was leaking from the ice maker line in the back of unit so i cut the line and added a fitting tested again and no more leak and the ice is good the lever on back was frozen stock not letting it shift between cube and crushed. Opt test ok.; used 1 N (5/16 UNION) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG00

Near Beachwood, Ohio 44122

Manny

Job Details: 03/30/2022

"Cc that unit is making the same noise as last time we were here, heard a loud grinding noise coming from the back, removed cover and noticed cond. fan blades just shaking. Unit will need condenser fan and blades; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland Heights, Ohio 44118

Angel

Job Details: 03/30/2022

"Cc that unit is rattling intermittently. Verified in diagnostics and ran the damper and the sound is when the damper opens and closes explained to customer and let them know the estimate to fix it and it would just be to probably lower the sound a little but its working as should. Recommended customer to call whirlpool to see what they can do for them. Opt test ok.; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Bedford, Ohio 44146

Manny

Job Details: 03/30/2022

"Cc that she was drying a rubber back rug and it burned in the dryer, dryer is full of burned powder. Took unit apart and found a lot of rubber burned on wheel housing, cleared house and most of the rubber, ran cycle and blower wheel is stripped at the nut, unit will need a drive motor and wheel, ran entitlement and unit is under the 10yrs warranty for the motor. ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEQ3

Near Columbia Station, Ohio 44028

David R

Job Details: 03/30/2022

Cc unit leaking. Found leaking coking from a pin hole in water line from house. Customer going to take care of. SVC only. Otherwise unit is good.

We serviced a

GE REFRIGERATOR

Model ZIS48NYB

Near Geneva, Ohio 44041

Dan

Job Details: 03/30/2022

"Recovered refrigerant, installed compressor, filter drier, and condenser fan motor, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 10.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 2 W10890099 (Lokring), 1 W10890087 (Lokring), 1 W10890126, and 1 W10890121 (Lokring) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, Ohio 44084

Dan

Job Details: 03/30/2022

"Installed new flow meter and dispenser, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Amherst, Ohio 44001

Gabriel P

Job Details: 03/30/2022

Replace pump opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, Ohio 44086

Dan

Job Details: 03/30/2022

"Customer complaint that unit is not cooling, temperature at 70 degrees, nothing is running, unit needs new control, customer does not want repair at this time; ordrng 1 5304497786 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Willoughby Hills, Ohio 44092

Dan

Job Details: 03/30/2022

"Installed new user interface , op test good"

We serviced a

KENMORE REFRIGERATOR

Model 25370413411

Near Wickliffe, Ohio 44092

Dan

Job Details: 03/30/2022

"Customer complaint that unit is not cooling properly, fresh food temperature at 40 degrees, freezer section temperature at 1 degrees, unit showing sy ce error code, no Led lights in fresh food section are working, unit needs new main control; ordrng 1 5304504032 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG RANGE

Model MER8880AS0

Near Eastlake, Ohio 44095

Dan

Job Details: 03/30/2022

"Customer complaint that oven is not heating properly, found element broken, element is receiving 240vac, unit needs new element, ran entitlement, element is covered under 10 years extended warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W10779716 (Element)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFO

Near Aurora, Ohio 44202

Manny

Job Details: 03/30/2022

"Cc unit not dispense ice, ran harvest and auger motor just hums and sometimes try to rotate, unit will need an auger motor ; ordrng 1 241816602 (motor-auger), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, Ohio 44114

Corina H

Job Details: 03/30/2022

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41oz r600, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model n/a

Near Strongsville, Ohio 44136

Marie V

Job Details: 03/30/2022

Only 4 out of 5 unit I was able to complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, Ohio 44128

David R

Job Details: 03/30/2022

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 68g R600, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Madison, Ohio 44057

Jason N

Job Details: 03/30/2022

Cc unit need cooktop replaced due to enamel defectReplaced unit cooktop using customer supplied part. Tested all burners. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model kfiv29pcms03

Near Chardon, Ohio 44024

Jason N

Job Details: 03/30/2022

"Cc unit leaking waterCustomer stated they noticed water pooling from behind unit. They had shut the water off to unit and powered down the unit. Pulled unit from cabinet, turned water on, found leaking from water valve connection on wall, water line was not tightened. Tightened line fitting, leak stopped. No damage to property at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Novelty, Ohio 44072

Jason N

Job Details: 03/30/2022

"Cc unit stopped cooling after service call Found compressor not running. Inverter board flashing 4 times. Tried an inverter board from truck stock. Same result, 4 flashes on inverter, designating a compressor failure. Unit will need compressor replaced. ; ordrng 1 W10841139 (Compressor) and 1 W10629033 (Inverter)"

We serviced a

JENN-AIR DISHWASHER

Model JDB6510AWP

Near Beachwood, Ohio 44122

Jason N

Job Details: 03/30/2022

"Installed timer, stated normal cycle. All functions working normally. Op test good."

We serviced a

GE WASHER

Model GTWN3000M2WS

Near Garfield Heights, Ohio 44125

Angel

Job Details: 03/30/2022

"Cc that unit is leaking. Verified by running unit made sure it wasnt leaking by the drain hose or on the hose and everything looked good took off front panel of unit and watched unit running and looked underneath basket and saw that its leaking through the tub seal on too the shaft assembly. Called BJ to make sure on what to order. Gave customer estimate and they stated they will rather get a new unit. Charged service call.; ordrng 1 WH38X10017 (Shaft assembly) and 1 WH2X1193 (Hub nut), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Lorain, Ohio 44052

Gabriel P

Job Details: 03/30/2022

"Found error F2E1 stuck key clear error ran calibration and auto test pass then ran cycle customer had problems with and it work properly advise him how to proper load unit ,opt test ok working as design"

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Kent, Ohio 44240

Corina H

Job Details: 03/30/2022

CC that the unit does not start. Confirmed. Found a sock in the blower wheel. Replaced the sock. Dryer started. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Cleveland, Ohio 44109

Gabriel P

Job Details: 03/30/2022

"Unit setting was set at 4 star a little colder on fridge check temp on fridge it was 34 and some areas 37 is good check freezer temp and it 0 degrees cooling as design,opt test ok , also customer has not receive any off this parts re order the other parts pls ; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHB1

Near Strongsville, Ohio 44149

Marie V

Job Details: 03/30/2022

"Cc that the door drops and cant keep it. In the middle, when is full or empty. Confirmed unit is missing a sleeve. Added sleeve from T/S. Ask cust to try. Op test ok; used 2 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 03/30/2022

"Replaced control and lid lock, ran dlms calibration, and ran auto test. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Willoughby, Ohio 44094

Jason N

Job Details: 03/30/2022

"Cc unit not spinning out/draining, now not starting a cycleRan diagnostics, found codes f7e3 for basket engaged during wash and f7e4 for basket reengagement fault. Ran manual shifter test, shifter not moving, receiving power. Replaced shift actuator using truck stock part. Ran auto cycle, all functions passed. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG RANGE

Model MER8800FZ3

Near North Benton, Ohio 44449

Corina H

Job Details: 03/30/2022

Replaced the element. Opt test ok

We serviced a

GE WASHER

Model GTW680BSJ5WS

Near Lorain, Ohio 44053

Marie V

Job Details: 03/30/2022

"Replaced water valve, belt, shocks and updated control board. Ran drain and spin. Pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 03/30/2022

"Unit not cooling,found no frost on evaporator,,ordering non filter and compressor,part is out stock pls contact customer wants we find part and when they will be in schedule opt test ok and make sure 3 job count ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Dryer)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44128

David R

Job Details: 03/30/2022

"Found element open. Replaced from t/s. Tested. Good, heating and cycling. Op test ok. ; used 1 279838 (ELEMENT) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE361LVQ0

Near Mantua, Ohio 44255

Manny

Job Details: 03/30/2022

"Cc burners and oven not working, verified and unit is not operating, try pulling the unit out and heard electrical arching turn off breaker and found L2 melted on term block . Unit will need term block and power cord. Customer wants to be added to cancellation list.; ordrng 1 WPW10245259 (block-term) and 1 PT400 (cord-power), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Mentor, Ohio 44060

Jason N

Job Details: 03/30/2022

"Cc unit not cooling.Customer stated she had to reset to unit to get unit to start cooling again, display was on but unit stopped cooling for 2 days. Unit is cooling normally at this time. Replaced main control(jazz) board. Programmed to 12, unit functions are normal. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Mentor-on-the-Lake, Ohio 44060

Jason N

Job Details: 03/30/2022

"Cc unit not heatingRan dryer op test, confirmed, no heat. Checked all thermals, found heater element open. Unit needs heater element. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 WP3387747 (Heater element)"

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