We serviced a
JENN-AIR REFRIGERATOR
Model Jsd2695kes
Near Westlake, Ohio 44145
Angel
Job Details:
11/01/2021
Replaced ice maker cycled ice maker and filled explained to customer to wait 36hrs for a full bin of ice. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/01/2021
Installed sump assembly OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, Ohio 44134
David R
Job Details:
11/01/2021
"Replaced shifter and t/s cam. Found that cam splines worn down. Replaced, ran diagnostics and calibration. Good. Op test ok. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/01/2021
"Cc unit not cooling Found compressor not running Connected tester compressor is running Needs compressor inverter ; ordrng 1 WR87X29409 (compressor inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model n/a
Near Independence, Ohio 44131
David R
Job Details:
11/01/2021
Could not find model/serial. New build house in April 2021. Customer will need to get in touch with builder about model/serial. Might not be a whirlpool product.; saved tckt
We serviced a
GE WALL OVEN
Model JKP86SH3SS
Near Timberlake, Ohio 44095
Joe O
Job Details:
11/01/2021
Installed control. Ran test bake. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, Ohio 44070
Angel
Job Details:
11/01/2021
Cc that unit is still leaking. Verified and found the suction line on back frosted up. Called BJ to see what he thinks and said to replace thermistor and control board.ordering parts. Office to reschedule control out of stock.; ordrng 1 W11496884 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF79R20DW03
Near North Olmsted, Ohio 44070
Angel
Job Details:
11/01/2021
Replaced door had customer take a look at it and verify door he said it was good and it was sealing properly. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX65TDW1
Near Mentor, Ohio 44060
Dan
Job Details:
11/01/2021
"Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, found hub stripped, installed new hub, op test good ; used 1 W10528947 (Hub) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mogadore, Ohio 44260
Brian M
Job Details:
11/01/2021
Cc unit was blinking lights and not working But it is now but has weird noise Found noise to be a piece of plastic in drain pump Removed Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Independence, Ohio 44131
David R
Job Details:
11/01/2021
"Wrong door handle, needs deli handle. Leveled unit out, ordering handle. ; ordrng 1 W11045125 (Handle)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44110
Joe O
Job Details:
11/01/2021
Cc: not running g through cycleFound drain hose on floor. Customer stated drain hose sometimes will fall and will not stay on sink. Advised customer on drain hose. Found error code f8e1(long fill no fill). Ran auto test and calibration. Found customers floor drain plugged. Advised customer to have a plumber out. Advised if components under machine get wet can potentially cause a lot of damage to unit. Unit functioning as designed. Op test ok
We serviced a
KENMORE WASHER
Model 110.278316
Near Maple Heights, Ohio 44137
David R
Job Details:
11/01/2021
"Cc unit not spinning. Put a load of towels in, ran through different cycles and spin was working correctly, spun all water out of towels. Unit is testing good as of today. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Avon, Ohio 44011
Angel
Job Details:
11/01/2021
"Cc that unit is walking on them when on spin. Verified the dampers and they need to be replaced. Had the dampers from a surplus replaced part. Tested unit opt test ok.; ordrng 1 W10780048 (Dampers), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, Ohio 44145
Angel
Job Details:
11/01/2021
When arrived the part was fixed already by the contractors i verified and customer was ok with it they were unaware of the part being installed already. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Mentor, Ohio 44060
Dan
Job Details:
11/01/2021
"Customer complaint that unit is not preheating and fan blower error, ran diagnostics found f8e0(cooling fan speed too low) and f2e1(stuck key) error codes, fan tests good, started bake for 350 degrees, oven did not heat, control is not sending power to element, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11082269 (Cntrl)"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSF
Near Garfield Heights, Ohio 44125
Brian M
Job Details:
11/01/2021
Installed igniter and bulb OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MGDB955FW0
Near Brecksville, Ohio 44141
David R
Job Details:
11/01/2021
"Cc unit when starting cycle will take 5-10 seconds before drum will fully rotate, or have to spin by hand in order for it to move correctly. Took apart, rollers and idler good. Belt a little loose and motor still running slow even with drum apart. Will need motor 10 year warranty, blower idler and belt. Ordering ; ordrng 1 WP697772 (Blower) and 1 W11448775 (Motor) and 1 W10597350 (Belt) and 1 W10837240 (Idler)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, Ohio 44024
Dan
Job Details:
11/01/2021
"Customer complaint that old water is not entering unit, ran diagnostics found f8e1(long/no fill) error code, confirmed, cold water valve is barely opening, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM02
Near Amherst, Ohio 44001
Angel
Job Details:
11/01/2021
"Cc that unit is leaking and not making ice. Verified and found that the water valve is leaking will need to be replaced and also found that wires on bottom of freezer door were broken will need freezer door replaced gave estimate to customer and they do not want to fix they just paid service call do not order parts.; ordrng 1 LW10691266 (Door) and 1 WPW10238100 (Inlet valve), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
GE MICRO/OVENCOMBO
Model JT3800DH4BB
Near Huntsburg, Ohio 44046
Dan
Job Details:
11/01/2021
"Customer complaint that unit is not heating, confirmed, unit needs new magnetron ; ordrng 1 WB26X32629 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/01/2021
"Customer complaint that lid is not unlocking sometimes, found a lot of gunk in lid lock mechanism, installed new lid lock, op test good"
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Avon, Ohio 44011
Gabriel P
Job Details:
11/01/2021
"Found hi limit thermostat open not allowing 120 voltage to get to unit also pull unit out a bit to see how to get to the hi limit and hose got damage is leaking gas gave estimate customer will order parts but if she can find a new unit deliver this week she will cancel repair but order part for;now need a second helper ; ordrng 1 Gas line and 1 WP71001844 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, Ohio 44121
Manny
Job Details:
11/01/2021
"Unit is working as designed, customer sent pop to office via e-mail."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/01/2021
"Check harness underneath door is good also cycle icemaker but water never came out so blow thew the line and it was clogged with ice so check heater and one wire was broken call whirlpool for a quick question it will need door but is discontinued cannot be fix,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Strongsville, Ohio 44136
Marie V
Job Details:
11/01/2021
"Replaced parts, ran auto test pass. Calibrated unit. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/01/2021
"Found 120 going to control but when starting a cycle there is no voltage going to valve check harness good need control gave estimate customer will think about it do not order part ; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near North Royalton, Ohio 44133
Marie V
Job Details:
11/01/2021
"Cc that the unit is very loud when spinning. Ran diag no error codes. You can hear drain pump rattling.found a chain and some thingsinside. Removed all out tested unit. Unit will need new drain pump. Cust will call back if they want to continue ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near University Heights, Ohio 44118
Manny
Job Details:
11/01/2021
"Cc start button doesnt work, ran diagnostics cycle and found error code f2e1for stuck key on keypad, unit will need user interface replaced. Landlord will contact office with payment so we can proceed with the repair,; ordrng 1 W10811164 (User interface console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD5500FC1
Near North Royalton, Ohio 44133
Marie V
Job Details:
11/01/2021
"Cc that the unit is making noises. Confirmed is coming from blower wheel, took unit apart, found lint inside blower wheel making it off balance and rattled. Clean out unit inside. Tested op test ok Unit has foil vent explain cus5 that that is a fire hazard needs to be replaced with semi rigid or flexible metal. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, Ohio 44141
Marie V
Job Details:
11/01/2021
"Cc that the unit still has frost, confirmed gasket not sleeping. Removed and flipped around a steamed out found sliders not closing properly, will need new sliders. Cust will call back if still with frost inside.; ordrng 1 W10132652 (Right slider) and 1 WPW10132653 (Left slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Parma, Ohio 44134
Marie V
Job Details:
11/01/2021
"Ran diag 9-4 tub light failure. Replaced dispenser, ran unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Fairview Park, Ohio 44126
Marie V
Job Details:
11/01/2021
"CC that the unit is leaking, confirmed, found water tank looks like it froze and might have broke the fitting. Replaced from T/S. Tested. Op test ok; used 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFBA
Near North Olmsted, Ohio 44070
Marie V
Job Details:
11/01/2021
"Replaced UI. Looked inside ice maker has ice that looks like is building up, told cust the it will need seals and bimetal. Cust wants to monitor unit now that theres a New Ui on it. Wants to see how it works for now."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Brecksville, Ohio 44141
David R
Job Details:
11/01/2021
"Cc unit making noise. Found loud damper, had one on truck. Replaced, tested, good. Op test ok. ; used 1 WPW10594329 (Damper) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/01/2021
"Found led light on freezer dim replace from t/s also handles needed to be tightened correct issue also customer said fast ice light doesnt stay on when press but there is a full bin of ice call whirlpool for quick questions and they said it will take light out cause of full bin also for fast ice all it it does it turn freezer temp more colder to try to make faster ice and that for alittle over half of ice in 24 hour is normal so no issue with that ,opt test ; used 1 W10695459 (Module) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Garfield Heights, Ohio 44125
Manny
Job Details:
11/01/2021
"Cc unit is really warm, unit was unplugged, plugged unit into my kill-a-watt compressor is drawing 1.08amps, removed Evap cover to watch for frost pattern, evap only frost up on top 2 coils. Indicating low refrigerant, called BJ for confirmation, ordering evap, compressor and drier.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 2 WPW10143759VP (drier-uv -)s"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5219FZ0
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
11/01/2021
Cc: intermittently not startingFound open close door message. Needs interlock switches. Replaced interlock switches. Tested. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Maple Heights, Ohio 44137
Corina H
Job Details:
11/01/2021
"CC that there is water leaking, a noise I. Some cycles and there is not a lot of water in the unit. Ran diag F0e5 Off Balance Load. Checked the suspension rods, good. Found the gearcase leaking oil. The rotor and stator are covered in oil. Will need a new gearcase, rotor, stator and clutch. Rotor and stator are covered under the 10 year warranty. ; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Cleveland, Ohio 44143
Jason N
Job Details:
11/01/2021
"Cc unit making loud noisesRan diagnostics test, no abnormal sounds heard. Tub suspension checks good. Ran manual spin test, loud bearing noise during spin. Unit needs tub bearing kit. Customer not repairing, estimate only. ; used 1 W10435302 (BEARING) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Strongsville, Ohio 44136
David R
Job Details:
11/01/2021
"Cc unit not cooling. Found FF evap not defrosting properly, ice build up, causing poor air circulation throughout unit. Service Pointer Ordering parts needed.*** set as 2 count for build up of ice to defrost*** requesting double labor ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (Fan harness assembly)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD241BUW
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
11/01/2021
"Replace latch,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
11/01/2021
Complaint unit not work on other selections other than 1hour wash Ran diagnostics no error codes ran auto test no issue found Ran test cycle on normal unit running just fine Ran cycle on heavy no issue found OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
11/01/2021
Cc unit still frosting up at the top Found gasket not able to stay sealed due to door gasket channels dipping to low Needs door ; ordrng 1 W11233211 (dor-fmd)
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Beachwood, Ohio 44122
Brian M
Job Details:
11/01/2021
Cc of noise Idler pulley damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, Ohio 44122
Joe O
Job Details:
11/01/2021
Installed water valve. Tested multiple times. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
11/01/2021
"Installed baffle. Ran test bake. Unit still has vibration noise after pre heat. Opened oven during heating and pressed door switch. Found noise from baffle. Called whirlpool tech line spoke with andrew he stated to order 2 (W10308286) kits, part number updated to a different number. He stated to Follow instructions in 1 kit and use the other for spacers. Needs 2 washer kits; ordrng 2 W10850808 (washer)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/01/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/01/2021
"Level unit and doors,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brooklyn, Ohio 44144
Manny
Job Details:
11/01/2021
"Cc unit not washing properly sounds like is washing really slow and also banging noise when spins, ran diagnostics cycle found error code F7E5 for shifter fault, also noticed unit was off balance while on diagnostics, replaced shifter ran calibration and diagnostics cycle opt test not ok unplugged unit and plugged in ran diagnostics and unit is working with no issues, leveled unit opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Chesterland, Ohio 44026
Jason N
Job Details:
11/01/2021
"Cc unit not startingCustomer stated when trying to start a cycle, 1 of the lights blinks, thats all it does. Found control lock turned on. Turned off control lock, started normal cycle. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Willoughby Hills, Ohio 44094
Jason N
Job Details:
11/01/2021
Installed shift actuator. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
MAYTAG DRYER
Model Medb725bwo
Near Painesville, Ohio 44077
Jason N
Job Details:
11/01/2021
"Cc unit making squealing noiseRan dryer op test, confirmed squealing coming from belt idler pulley. Unit needs pulley. Replaced using truck stock part. Ran dryer op test for several minutes, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model jcd2289aes
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
11/01/2021
"Cc unit wasnt cooling then wife defrosted the unit Found unit cooling properly at the time of appointment Could not determine an issue Advised on parts availability if issue comes back, 90% of parts areNLA"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/01/2021
Cc: not spinning clothes outFound shift arm slipped out of cam. Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near Novelty, Ohio 44072
Joe O
Job Details:
11/01/2021
Cc: not dispensing all of soap out of dispenserFound unit is not designed to siphon completely empty. Unit functioning as designed. Op test ok
We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Beachwood, Ohio 44122
Corina H
Job Details:
11/01/2021
"CC that food is wet and refreezing. Unit was in a defrost when arriving. Fz 7 ff 42. Checked the evaporator good frost pattern. Compressor pulling less then 1 amp. Checked the defrost 3.4 amps and 408 watts, heater is good. Gaskets are good. Set at recommendation setting. Fans a are running. Condenser is clean. Working as designed."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT
Near Mentor, Ohio 44060
Corina H
Job Details:
11/01/2021
"CC that the unit is leaking from the door. Started a cycle not leaking after 30 minutes. Found suds in the tub, rinse aid was empty. Started a cycle with a pod, no leaks. Cust did just fill the rinse aid before the unit started to leak. Rinse aid is empty. Will need a new dispenser. ; ordrng 1 W11032769 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, Ohio 44144
Marie V
Job Details:
10/29/2021
"Cc that the unit is leaking. Confirmed unit has water under the black seal of the tub. Uninstall unit and found that the Unit looks like it was dropped and bottom part of tub is not connected to the rest of it, took pics. Has a gap, unit will need net tub assembly. Office will contact once they have eta on the part.; ordrng 1 W11409866 (Tub)"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEQ0
Near Seven Hills, Ohio 44131
Marie V
Job Details:
10/29/2021
"Cc that the unit is not cooling. Confirmed. Took temps 60* fresh food section and -8 on freezer. Took evaporator cover off found lots of fronts, check bimetal was close, forced unit to defrost worked. Replaced control from T/S and defrosted all ice. Put back together op test ok; ordrng 1 WPW10503278 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Cleveland, Ohio 44106
Manny
Job Details:
10/29/2021
"Cc unit not cooling, verified temp was 76 in RC, FC temp was -4, place unit in service mode 121 for damper control operation, not operating after disconnected and reconnected the harness to check for power the damper started working correctly again, advise customer to monitor the unit and if it happens again well replace damper control, quoted customer for damper control and labor. Customer paid for service.; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, Ohio 44103
Manny
Job Details:
10/29/2021
"Transferred new components to old control housing to be able to install the lamp cover, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model GSQ9631LL0
Near Lorain, Ohio 44053
Angel
Job Details:
10/29/2021
"Cc that unit stop at the rinse cycle and would not do anything. Ran cycle and was working fine but when looked under washer gearcase is leaking oil calked BJ to verify correct parts needed and will need drive tube, clutch, block, gearcase, and motor coupling. Just an estimate customer will shop around for new one do not order parts.; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 WP389140 (Block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWS8655D0MC
Near Geneva, Ohio 44041
Dan
Job Details:
10/29/2021
"Customer complaint of grinding noise and detergent sensors are not working, found gear oil and water all over rotor, stator and under unit, detergent level sensors on control are bad, unit needs new control and gearcase, gearcase is no longer available ; ordrng 1 WH12X21454 (Cntrl) and 1 WH38X10021 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Perry, Ohio 44081
Dan
Job Details:
10/29/2021
"Customer complaint that unit just beeps and flashes du, confirmed , unit need new lid lock; ordrng 1 WPW10619844 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW
Near Chardon, Ohio 44024
Brian M
Job Details:
10/29/2021
Cc unit not drying all the time Ran diagnostics no errors found Ran sensor test no issue Ran timed dry unit Is heating up properly Advised on the sensors and mixed loads
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
10/29/2021
"Installed drive components. Ran manual agitation and spin tests, unit having a hard time switching between modes. Checked resistance on stator windings, both sides reading good at 7 ohms. Started quick wash cycle, door locked but didnt start a cycle. Could not manually unlock unit in diagnostics. Unit needs main control. Part not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HB2
Near Mentor, Ohio 44060
Dan
Job Details:
10/29/2021
"Customer complaint that fan and light are not working, confirmed, unplugged unit, plugged back in, fan and light started working, op test good"
We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Mentor-on-the-Lake, Ohio 44060
Dan
Job Details:
10/29/2021
"Found power to regulator, nothing, out, installed new regulator, op test no good , power to igniters now but igniters are not glowing, unit needs new igniters ; ordrng 1 WB13X24755 (Igniter) and 1 WB13X25500 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, Ohio 44094
Dan
Job Details:
10/29/2021
"Customer complaint that freezer section light is out, Installed new freezer section led module, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, Ohio 44094
Dan
Job Details:
10/29/2021
"Installed new door and leveled unit, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, Ohio 44094
Dan
Job Details:
10/29/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Mentor, Ohio 44060
Dan
Job Details:
10/29/2021
"Customer complaint that unit is not cooling, cooling turned off when tech arrived, turned cooling on, evaporator fans are running, compressor and condenser fan are running, no frost patterns forming, system has a leak , unit needs new fresh food section evaporator , compressor, and filter drier, evaporator and compressor are covered under extended warranty for parts, customer does not want repair; ordrng 1 W10276644 (Compressor) and 1 WPW10608485 (Ff evaporator)"
We serviced a
ELECTROLUX WALL OVEN
Model E30EW85GPS3
Near Willoughby Hills, Ohio 44094
Corina H
Job Details:
10/29/2021
Could not pull unit out in a tight spot. Will need 2 techs. ; schdld next appmnt for 11/3 WED AM
We serviced a
MAYTAG DISHWASHER
Model W11409866
Near North Royalton, Ohio 44133
David R
Job Details:
10/29/2021
"Tub is damaged, took pics. Back damaged and will leak. Reorder tub. ** 3 job count, reschedule with GP again; ordrng 1 W11409866 (Tub)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, Ohio 44094
Corina H
Job Details:
10/29/2021
DM came through and had all the appliances that were sitting there put out on the floor to sell as is.
We serviced a
JENN-AIR WALL OVEN
Model JJW2827DS00
Near Beachwood, Ohio 44122
Brian M
Job Details:
10/29/2021
Installed UI OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM0
Near Beachwood, Ohio 44122
Manny
Job Details:
10/29/2021
"Recovered refrigerant, replaced compressor,evaporator and filter drier,place unit in a vacuum holding at 29in vacuum, charged unit nitrogen unit is leaking at the filter resolder filter no leaks charged with 5.25oz of R134a unit is a 1 psi and holding, good frost pattern on evap, unit is cooling, opt test, use 1 tj90bpv31 from ts ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Maple Heights, Ohio 44137
Marie V
Job Details:
10/29/2021
Replaced control and dsi module. Tested oven and broiled. Pass. Op test okBrought core for return
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wickliffe, Ohio 44092
Corina H
Job Details:
10/29/2021
CC that the unit is not starting. Found no water going into the dishwasher. Removed the hose no water coming out of the supply line. Will need a plumber. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Beachwood, Ohio 44122
Brian M
Job Details:
10/29/2021
Cc unit was making a noise like a non stop running noise vibration At time of appointment no abnormal nosies found All noises found today are normal operating sounds Pointed customer to online article from whirlpool about new fridge noises
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Brecksville, Ohio 44141
Marie V
Job Details:
10/29/2021
Cc that the unit is loud. Confirmed took unit apart and found that rollers and pulle need to be replaced. Replaced from T/S. Cleared out the blower wheel. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Wickliffe, Ohio 44092
Corina H
Job Details:
10/29/2021
Replaced the hinges. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/29/2021
"Cc that the unit is not cooling properly on fresh food section and that theres frost on freezer and that the lights are dim on fresh food section . Confirmed , took Temps 43* on fresh food section and 3* on freezer. Found evaporator on RC section frosted. And freezer light is dim as well need to be replaced checked ohms on evap thermistor has 20khms reading properly unit will need main control and light. Replaced freezer light.ordering parts needed. Replaced led from T/S; ordrng 1 W10843055 (Control) and 1 W11087438 (Harness wire), used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon, Ohio 44011
Angel
Job Details:
10/29/2021
"Replaced gearcase, cam, and belt ran a calibration and auto test. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Avon, Ohio 44011
Angel
Job Details:
10/29/2021
Cc that unit is leaking. Verified and found unit smashed on the rear top right corner will need a new tub. Ordering part. Office to reschedule part out of stock.; ordrng 1 W11409866 (Tub assembly)
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near South Euclid, Ohio 44121
Jason N
Job Details:
10/29/2021
Cc unit filter door came off Customer stated door popped off when trying to replace filter. Found no damage to door or housing. Reinstalled door onto filter housing. Tested opening and closing operation with filter installed. Functioning properly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, Ohio 44011
Angel
Job Details:
10/29/2021
Cc that unit had a F8E4 error code tested float switch and tested good. Could of been that they had leak from the water line into the drip pan causing the error code from inspection i did not see anything out of the ordinary. Opt test ok.
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, Ohio 44136
Gabriel P
Job Details:
10/29/2021
"Found gearcase making loud noise also shocks are bad and cam pulley is skipping from oil dropping in it gave estimate customer will not fix ; ordrng 1 WH38X27333 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Cam) and 2 WH16X26911 (Spring)s and 2 WH16X26910 (Spring)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Broadview Heights, Ohio 44147
David R
Job Details:
10/29/2021
"Cc unit spray arm not moving, cleaning somewhat, but still spraying. F9E4 lower spay arm error, F2E1 stuck key. Went through tech sheet, no debris or blockage on bottom arm. Followed what to check, shorted motor winding, might have shorted control as well, control under 60 month warranty. Ordering pump assembly and control. ; ordrng 1 W10861526 (Pump assembly) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB725BW0
Near Independence, Ohio 44131
David R
Job Details:
10/29/2021
"Cc unit making noise. Found blower housing pulley and blower making noise, items stuck inside, good out, still making noise. Ordering pulley, blower, belt. ; ordrng 1 WP8544739 (Pulley) and 1 WP8544737 (Blower) and 1 WP8544742 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, Ohio 44131
David R
Job Details:
10/29/2021
Replaced control and panel. Ran test 51/52. Good. Ran a normal cycle. Good. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beachwood, Ohio 44122
Jason N
Job Details:
10/29/2021
Installed UI control. Ran operation tests. All functions normal. Op test good.
We serviced a
KENMORE DISHWASHER
Model 66515683K212
Near Middleburg Heights, Ohio 44130
Gabriel P
Job Details:
10/29/2021
"Found water leaking out off pump seal by diverter will need pump assembly customer will paid svc she will think about it ; ordrng 1 WPW10455268 (Pump assembly) and 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
10/29/2021
Cc no ice Found icemaker turned off Turned on and cycle icemaker OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
10/29/2021
"Found defective actuator,replace,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, Ohio 44107
Corina H
Job Details:
10/29/2021
"CC that the unit is not putting water in. Found water going in. The pump and motor are not turning on. Checked the control 0 volts to the pump and motor. Will need a control. Advised cust the pump and motor could also need to be replaced.; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
10/29/2021
"Recovered refrigerant, installed sealed system parts. Brought system into a 29in/hg vacuum for 15 minutes, held vacuum, no change to gauges. Recharged system with 5.5oz of r134a. Low side stable at 5 psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
IKEA DISHWASHER
Model IUD7070DS0
Near Independence, Ohio 44131
David R
Job Details:
10/29/2021
"Replaced heater. Ran diagnostics, good. Element coming on. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/29/2021
"Cc that the unit is leaking from filter, confirmed. Unit will need filter head. Gave estimate to cust. Will call back if they want to continue ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
