Service History 77

We serviced a
GE WASHER
Model GFWR4805F1MC
Near Huntsburg, OH 44046
Joe O
Job Details: 07/01/2021
"Cc: pauses and will not fillFound bearings loud in sensing cycle. Found loose connection on control. Needs tub assembly.Customer does not want to repair at this time; ordrng 1 WH49X25397 (srv-tub and basket a) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10136 (tub asm rear), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Lorain, OH 44052
Gabriel P
Job Details: 07/01/2021
Replace legs opt test ok
We serviced a
KITCHENAID MICROWAVE
Model KBHC109JSS0
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/01/2021
"Found 120 voltage going to meg and amps readings are 9.4 ordering meg and thermal ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375079 (Thermal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Broadview Heights, OH 44147
David R
Job Details: 07/01/2021
"New gasket was warped too much. Old gasket. Heated up, conformed back in spot. Good. Op test ok.**if happens in the future. Would order new FZ door with new gasket."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Brecksville, OH 44141
David R
Job Details: 07/01/2021
"Customers just moved in today, house was sold and previous owners didnt leave any information behind about it. Tested unit. No error codes. Wash motor good, drain good. Heater is good. Unit test good. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland, OH 44111
Corina B
Job Details: 07/01/2021
"Cust showed pop, sent pic. CC that the freezer door does not shut and a knob broke off. Confirmed. Silicones the gasket to the freezer door. The knob for the evap cover broke off. Will need a new cover. ; ordrng 1 W11024683 (Cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Dan H
Job Details: 07/01/2021
"Customer complaint of dent in door, confirmed, unit needs new left fresh food section door ; ordrng 1 W11435344 (Door)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Solon, OH 44139
Brian M
Job Details: 07/01/2021
Lid was damaged the magnet in the lid switch area was loose and bouncing around Unit could not read If lid was closed Needs reordered ; ordrng 1 W11259006 (lid)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHF2366PFAA
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2021
"Replaced ice maker kit , and filled with water. Advice cust to allow unit to get back to temp since the temp raised while working on it. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near North Olmsted, OH 44070
Corina B
Job Details: 07/01/2021
CC that there is a faint gas smell. Found the gas line connection has a small leak. Used the soap bubbles. Took a picture. Tightened up the gas connections Called whirlpool safety. optest ok
We serviced a
FRIGIDAIRE RANGE
Model LGEF3045KFK
Near Strongsville, OH 44136
Corina B
Job Details: 07/01/2021
"CC that the unit does not heat over 150*. Found the connection to l2 on the control burnt. Will need a new control and harness; ordrng 1 5304495520 (Control) and 1 316419821 (Overlay) and 1 316506217 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Aurora, OH 44449
Brian M
Job Details: 07/01/2021
Cc unit not making ice Found bin cover not hitting switches From previous repairs this a ongoing issue and best solution is to place pads on top to hit switches
We serviced a
MAYTAG RANGE
Model WFE540H0AS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/01/2021
"Cc unit not baking Found element Open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/01/2021
"Cc unit caught fire Found control, board burnt and lid burnt Took pics"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Eastlake, OH 44095
Dan H
Job Details: 07/01/2021
"Customer complaint that door will not close, found strike broken off, unit needs new strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11545309 (Strike)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44105
Jason N
Job Details: 07/01/2021
"Cc unit making noisesCustomer stated unit will make noises when in spin cycle. Ran diagnostics, no codes stored. Ran auto cycle, heard pulley rubbing on belt guard, evidence of wear on belt guard. Found tub suspension weak, tub dropping down too far. Unit needs suspension springs. Customer not repairing at this time. Estimate only.; ordrng 1 W11130362 (Suspension springs)"
We serviced a
KITCHENAID RANGE
Model n/a
Near Westlake, OH 44145
Marie V
Job Details: 07/01/2021
"When arrived cust told me that he has the unit installed with silicone and that if we are going to remove that and it breaks for that he just do it himself, told cust that it needs to be removed before we can do the job and that I can diag and give him estimate. told cust that that will have to be removed before we can do the replacement he said he does not need me then.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 07/01/2021
"Cc that the unit has rust, confirmed, rust is in the inner door. Will have to order part. Advice cust that we will contact once we have ETA; ordrng 1 W11393130 (Inner door panel)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW
Near Westlake, OH 44145
Gabriel P
Job Details: 07/01/2021
Customer complaints of right side door hitting notice the right side legs has falling into the hole where the wood floor is cut explain him we are not wood floor design that we could level unit back up but he is going to have fix that so it wont happen again he try giving me epoxy for floor Im not messing with not allow by policy but unit is level how it suppose to
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/01/2021
"Cc that the unit is making a loud noise when agitating. Confirmed, cust has sound recorded when it was happening. Tilted unit and found screw for cam was loose and belt almost off rubbing whit cam cover. Replace cam and belt from T/S. Calibrated unit and ran auto test with cust present. Op test okAdvice cust to Only use 1 to 2 tablespoons of detergent and then 6 to 7 bath towels equals a full load.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB2222FEW3
Near Middlefield, OH 44062
Joe O
Job Details: 07/01/2021
"Cc: ice buildup in freezer sectionFound drain tube plugged. Needs p trap drain tube. Cleared drain, replaced drain tube. Op test okS38253(covers 100% part). ; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jeff M
Job Details: 07/01/2021
Installed the new part op tested good. Door needs an emblem customer can install im fairly certain the emblem supposed to come with the door I tried searching for the emblems separate and theres nowhere to be found I know the KitchenAid emblem badge does have a part number we can locate an order that part customer can install I showed her gave her tips on how to properly put those on; saved tckt
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Euclid, OH 44119
Dan H
Job Details: 07/01/2021
"Customer is not available until 1, customer will reach out to reschedule"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0 NO
Near Brecksville, OH 44141
David R
Job Details: 07/01/2021
Replaced panel. Tested. Good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Cleveland, OH 44143
Joe O
Job Details: 07/01/2021
Installed auger motor. Tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Broadview Heights, OH 44147
Corina B
Job Details: 07/01/2021
Cc that she could not remove ice bin. Verified ice bin is working fine explained to her how to remove bin. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Lyndhurst, OH 44124
Joe O
Job Details: 07/01/2021
"Cc: leakingFound unit leaking from left side near fill hose. Unable to remove unit, due to it being wedged in by the cabinets. Removing unit could damage cabinets and unit itself. Quoted for fill hose, water inlet housing, gasket and flapperAdvised customer to do the repair he would have to get unit removed due to being wedged in.; ordrng 1 W10316375 (inlet valve) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 W10316376 (flapper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.20902991
Near Solon, OH 44139
Joe O
Job Details: 07/01/2021
"Cc: not draining, not spinningFound lid switch broken. Needs lid switch; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/01/2021
"Replace led freezer light,opt test ok"
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW06
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2021
Replace door apt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, OH 44133
David R
Job Details: 07/01/2021
"Cc unit not spinning out clothes, has to go into drain/spin to get to spin. Today I came, found the washer stuck on wash. Cancelled out. Went into test diagnostics, error code was no fill/long fill. Valves are good, correct. Ran test diagnostics, all components are working, spin and agitating. Ran a factory calibration. Put load of washcloths in on quick wash to test out and see what happens. Almost 15 mins unit was just filling and cancelled cycle. Cancelled on wash. Took off pressure hose. Blew through, clear. Retesting on quick wash again. Testing, unit is moving faster through cycle about 15 mins to get out the wash cycle. Locking and rinsing. Couldve been a little debris in pressure hose. Unit is working correctly now. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Strongsville, OH 44136
David R
Job Details: 07/01/2021
"Cc unit display and UI not working. Same as last time last year. Confirmed power 120 at terminal. Good. Preformed stuck key test. Confirmed, some lights are on under UI but no actions are working. Ordering UI and Control ***office to reschedule ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control)"
We serviced a
GE RANGE
Model PB978SP6SS
Near Willoughby, OH 44094
Dan H
Job Details: 07/01/2021
"Customer complaint that ovens and elements are not working, all elements are working, both ovens are working, unit is operating as designed"
We serviced a
KENMORE REFRIGERATOR
Model 10657282790
Near Parma, OH 44130
Corina B
Job Details: 07/01/2021
"When arriving the unit was in a defrost cycle. The heater did not turn on. Checked the heater, good. 0 volts at the bimetallic. Replaced the the timer, jumped the by metal out heater turned on. Replaced the timer from t/s. Optest ok. ; used 1 482493 (Timer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Strongsville, OH 44149
David R
Job Details: 07/01/2021
"Replaced the control box and thermistor. Give 24 hours for adjustments, refer to owners manual if needed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, OH 44060
Jeff M
Job Details: 07/01/2021
Installed the new part op tested good. Main control and ui
We serviced a
KITCHENAID RANGE
Model KMHS120ESS10
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2021
Customer showed pop took pic Cc open door error Replaced interlock using truck stock OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
KITCHENAID RANGE
Model KSIB900ESS
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/01/2021
"Cc unit bottom drawer not sliding correctly, binding upFound unit is damaged on front lower frame. Whole lower frame is shifted over to the right, left side is crushed in, causing lower drawer bind. Snapped pics. Advised customer frame damage is not considered repairable. Customer is calling Snow brothers for a replacement as this was recently delivered. Advised customer if Snow brothers will not replace, we will have to come back out and call WP to get a non-repairable designation."
We serviced a
WHIRLPOOL DISHWASHER
Model wdt710pahb1
Near Warrensville Heights, OH 44122
Jason N
Job Details: 07/01/2021
"Cc unit door wont closeFound door strike bent slightly upwards, not mating into door latch. Bent strike back downwards. Closed door and started wash cycle. Op test good."
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Painesville, OH 44077
Jeff M
Job Details: 07/01/2021
Installed the new part op tested good. Drain pump
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/01/2021
"Cc unit control panel not responding. Customer stated panel will lights up, not selections can be made. Confirmed. Ran diagnostics, found code f2e1 for ui stuck button. Ran auto test, lid lock not working. Unit needs lid lock. Replaced using truck stock. Cleared codes. Reran auto test. All functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/01/2021
The unit has an F6e2 communications code. Need ui and main control est only; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control) and 1 S
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/01/2021
Along the top of the door is drooping I took a picture needs door no ETA; ordrng 1 W10746789 (Door)
We serviced a
WHIRLPOOL RANGE
Model RBS245PRS04
Near University Heights, OH 44118
Jason N
Job Details: 07/01/2021
"Cc unit not heating after self clean Ran bake and broil tests, no power to either element. Found blower fan is not working, motor only humming. Thermostat blew during self clean due to blower fan failure. Unit needs thermostat and blower fan.; ordrng 1 WP9759243 (Thermostat) and 1 WPW10176670 (Blower fan)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, OH 44202
Joe O
Job Details: 07/01/2021
Cc: not washingRan test cycle. Found sump assembly receiving proper power. Needs sump assembly. Customer asking for 1st appointment. Advised customer we cannot promise time frames.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 07/01/2021
Replace parts notice another issue with unit but is working as designed but is a loose terminal at the control and part needs to be replace ordering and rescheduling ; ordrng 1 W11419171 (Control)
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Chardon, OH 44024
Dan H
Job Details: 07/01/2021
"Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/01/2021
"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 6-4 for float switch open. Wash motor did not turn on during diagnostics. Checked power from control to wash motor, good at 118v. Unit needs wash motor. Replaced using truck stock part. Ran wash test.; used 1 W11085683 (Wash motor/pump) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/01/2021
Things are freezing on the top shelf. Unfortunately this is where the cold air enters the machine. The diffuser is operating. The drip of the dispenser has been a day one issue customers on city water no filters no reverse osmosis. Ordering a water valve waterline and a check valve; ordrng 1 WPW10179146 (Water valve) and 1 WP2314271 (Check valve) and 1 W11163765 (Water line)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/01/2021
Customer is having a drain issue with the machine. I ran a test cycle heating element is functioning wash motor is functioning. Theres no error codes stored. I took the door off I owned out the vent motor it should be between 600 and 1000 ohms I was getting anywhere from open to 7 million ohms. Unit needs a new vent motor. Also ordering the gaskets because there one time use crush gaskets Mosso ordering the basil just in case that basil on the machine doesnt come off easily and Gets damaged.; ordrng 1 W11416460 (Vent) and 1 W11184028 (Gasket) and 1 W11545290 (Bezel)
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWS
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2021
"Cc of loud noises Found sump grinding Needs motor ; ordrng 1 6-919922 (wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28USHCSS
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/01/2021
The unit is cooling but almost like the machines in limp mode. The front user display is non-responsive unit is producing cold air it is circulating cold air but it is doing the bare minimum. The user display holds the logic for cooling needs new user display; ordrng 1 WR55X34170 (Ui) and 1 S
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/01/2021
"Cc unit not starting Found unit not powering on. Checked power supply at control board, good at 123v. No response from main board, unit needs main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11305308 (Main control)"
We serviced a
GE REFRIGERATOR
Model GFE26GGKBBB
Near Painesville, OH 44077
Dan H
Job Details: 07/01/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at -6 degrees, fresh food section evaporator fan is very noises, unit needs new fresh food section fan and software update ; ordrng 1 WR98R882802 (Sum) and 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID KITCHEN
Model KDTE234GBL0
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/01/2021
"Cc that he is worried about unit leaking because if previous accident on fridge , when you close the door it hits the right hand side and hes not sure if is sealing properly. Confirmed. Shims under unit came off on one side causing unit not to be leveled, adjusted unit and level it. Tested u it and ask cust to try it. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/01/2021
Installed control and UI Ran test 12 no issues OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Olmsted Township, OH 44138
Marie V
Job Details: 07/01/2021
"Cc that the unit is saying that close the door when the door is close. Ran diag found error code of F0E9 ob pause F7E6 Motor Circuit Open F7E7 Motor unable to reach target RPM F0E2 Oversuds. Tried to run normal cycle , shows close door to start, ran diag and tried to turn any other components did not work. Replace lid lock, unit started working, ran calibration , pass tested lid lock, tested good, started a normal cycle, pass . Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/01/2021
Replaced the gasket. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
Marie V
Job Details: 07/01/2021
"Replace control and freezer thermistor, op test okNo core for return"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Oberlin, OH 44074
David R
Job Details: 07/01/2021
"Cc not drying, also noticed unit never stopped running. Tested voltage coming in. Found less than 1 vAC going to L1 to L2. L1 to N and L2 to N 120. But no 240vAc to L1 to L2. Flipped breaker and tested again. Getting 240 from L1 to L2. Heating now. No parts needed.*** would recommend a electrician come check out outlet and breaker as well."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Newburgh Heights, OH 44105
Corina B
Job Details: 07/01/2021
"Cust showed pop, sent pic. CC that the unit does not finish cycles. Confirmed. Found the drain hose on the ground. Advised cust to raised the drain hose. Found the water lines reversed. Switched the hoses. Optest ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44144
Corina B
Job Details: 07/01/2021
CC that the unit does not run. Confirmed. Checked the water valve at the control 120 volts. Will need a new valve. ; ordrng 1 W11175771 (Water valve)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/01/2021
Replaced drain pump. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/30/2021
Replace ice maker and heater. Unit filled with water and fan started running. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Madison, OH 44057
Jeff M
Job Details: 06/30/2021
Customers are being issue with the machine in the final spin she notices the machine makes a harsh squeaking sound. I ran the unit in a drain and spin I was not able to duplicate the noise. I took the agitator offer removed a handful of coins I also inspected the motor and stater. I also re-calibrated the machine was unable to duplicate the issue and I was unable to locate an issue
We serviced a
MAYTAG RANGE
Model MGR8670WQ0
Near Painesville, OH 44077
Dan H
Job Details: 06/30/2021
"Customer complaint that oven is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac, unit needs new igniter ; ordrng 1 74007498 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Dan H
Job Details: 06/30/2021
"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 DC97-14486A (Element assm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW01
Near Huntsburg, OH 44046
Joe O
Job Details: 06/30/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10895738 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Diamond, OH 44412
Brian M
Job Details: 06/30/2021
Cc unit not making ice Found ice maker rotating to a point then just grinding Needs ice maker Customer wants to install himself ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Madison, OH 44057
Jeff M
Job Details: 06/30/2021
"The cam assembly is stripped out. I installed an actuator hoping that it would extend further than the old one allowing it to engage better but it still needs a cam no ETA; ordrng 1 W10721967 (Cam), used 1 W10913953 (Actuator) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Jeff M
Job Details: 06/30/2021
Installed the new part op tested good. Actuator
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Cleveland, OH 44108
Jason N
Job Details: 06/30/2021
Installed RF and LF orifice holders. Burner op test good. All burners igniting properly.
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near East Cleveland, OH 44112
Jason N
Job Details: 06/30/2021
"Cc unit not finishing cycles. Customer stated unit will not start cycles or not rinse and spin if they wash normal size loads, can only wash very small loads at this time. Ran diagnostics, found code f7e5 for shifter fault. Cleared code, ran auto test, pulley rubbing on belt guard, tub dropping too far. Unit needs suspension springs. Gearcase also loud in spin, bearing noise. Unit will need gearcase. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (Actuator) and 1 W10780051 (Suspension rods)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW00
Near Mentor, OH 44060
Jeff M
Job Details: 06/30/2021
There is an air channel inside the freezer that focuses the cold air into the fridge section this plastic channel was not in place I reinstalled it to the right spot added a much larger screw because the holes originally stripped out unit tested good
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland, OH 44130
Marie V
Job Details: 06/30/2021
"Replace the water valve and didnt open the water supply all the way. It was done by the plumber, set it back the same way. Started a normal cycle, op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AS1
Near Seven Hills, OH 44131
Marie V
Job Details: 06/30/2021
"Cc that the oven door will not shut all the way and when you open the door it drops fast. Confirmed , took door off and spring on hinge was broken. Unit will need new hinges and receiver. Cust will call if she wants to continue with repair ; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge) and 2 W10647259 (Recv)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, OH 44133
Marie V
Job Details: 06/30/2021
Replace UI, tested it. Op test okI have control for return ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Streetsboro, OH 44241
Brian M
Job Details: 06/30/2021
Cc unit still leaking Not sure whats causing it But recommend to replace ice maker valve and install a pressure reduction valve ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy) and 1 W10786952 (valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cleveland Heights, OH 44121
Dan H
Job Details: 06/30/2021
"Customer complaint that water keeps filling up in bottom of unit, fill valve closes, drain hose installed on unit is not the factory drain hose it does not have a check valve and is not run properly, unit needs new drain hose; ordrng 1 8269144A (Hose) and 1 WP285655 (Clamp) and 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22KSHGSS
Near Avon, OH 44011
Gabriel P
Job Details: 06/30/2021
"Found drip pan clogged clear out,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
Marie V
Job Details: 06/30/2021
"Cc that they used unit several times but last time it leak all water out , that the door was wet in the back. Stared unit couldnt get it to leak, inspected the arms and took panel off. Started a normal cycle. Unit started leaking from left side on door, at the same time you can hear a pressure going to the door on dish washer. Stopped cycle and inspected the feed tube assembly found it off place, connected back together and tested unit. Pass no leaks. Advice cust to always make sure nothing comes off the rack that can cause it to come off. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/30/2021
Installed UI OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 06/30/2021
Cc ice cream soft and temp seems off Found unit properly cooling And advised that ice cream typically does not re freeze all the way Advised to watch OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Cleveland, OH 44103
Dan H
Job Details: 06/30/2021
"Installed burner heads and adjusted flame size, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 06/30/2021
Unit drain hose was in the floor correct issue
We serviced a
MAYTAG DRYER
Model MGDB835DW1
Near Parma, OH 44134
Gabriel P
Job Details: 06/30/2021
"Blower is broken ; ordrng 1 WP697772 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/30/2021
Cc: does nothingFound unit would not start or light up. Checked power at machine junction. Unit receiving proper power. Unit has a second set of wires running into or out from dishwasher supply. Tightened wire nuts. Unit started. Ran test cycle. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PEDE
Near Painesville, OH 44077
Jeff M
Job Details: 06/30/2021
Cust is having a issue with the unit not making ice. I polled the bin out there was a little ice in the bin I took the icemaker out its getting power. When I put the unit back together the unit filled with water. Needs a new icemaker ; ordrng 1 243297613 (Ice maker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Seven Hills, OH 44131
Corina B
Job Details: 06/30/2021
Replaced the led light. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model LGN20000KQ1
Near Maple Heights, OH 44137
Corina B
Job Details: 06/30/2021
"CC that the unit is not heating. Checked the outside vent, clear. Turned dryer on let cycle several times, igniter did not turn back on. Replaced the coils from t/s. Optest ok. ; used 1 279834 (COIL) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Pepper Pike, OH 44124
Corina B
Job Details: 06/30/2021
"CC that the lower oven is not heating after a self clean. Confirmed. Checked the thermal fuse, open. Jumped fuse out oven heated. Will need a new thermal fuse. ; schdld next appmnt for 7/15 THU AM"
We serviced a
WHIRLPOOL DRYER
Model WGD5540SQ0
Near University Heights, OH 44118
Corina B
Job Details: 06/30/2021
"CC that they smell gas when unit is not in use. Confirmed. Smell a faint smell of gas in the drum. There is not shut off to the gas line to the dryer. Will need a new burner assembly. Advised cust to have a shut installed for the gas line to the dryer. ; ordrng 1 W10823508 (Burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
HOT POINT WASHER
Model HTWP14002WW
Near Painesville, OH 44077
Jeff M
Job Details: 06/30/2021
Customers having an issue with the machine consistently completing a cycle customer had the machine uninstalled partially taken apart. I ran an extension cord to the machine I ran a drain and spin trying to duplicate the issue I inspected the bearings suspension motor was not able to duplicate an issue units operating as designed
We serviced a
AMANA DRYER
Model NED4655EW1
Near Grafton, OH 44044
David R
Job Details: 06/30/2021
"Parts not needed. Found wires at terminal switched wrong way and also found wires for thermal cutoff not connected. Corrected everything needed and tested. Good, heating and cycling. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ0
Near Wellington, OH 44090
David R
Job Details: 06/30/2021
Defective new part. Put new part on. Could hear when pressing buttons but no display then a F2E2 error popped up. Went through tech sheet. Ordering another UI and main control ; ordrng 1 W10880558 (Ui) and 1 W10874259 (Main control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Willoughby Hills, OH 44092
Joe O
Job Details: 06/30/2021
"Cc: freezing in ff sectionCust states bottom shelf vegetable and fruits freezing. Found temps in ff section at 39 degrees and freezer at 10 degrees. Found gaskets are sealing. Adjusted freezer to max to limit air flow into ff section. Advised customer to monitor, and advised not to put items directly in front of vent to allow air to flow throughout the ff section."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/30/2021
Installed UI OP Test Ok
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, OH 44022
Brian M
Job Details: 06/30/2021
Cc of leak front left corner Ran test cycle for 15 min could not duplicate a leak at this time Advised customer to watch OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Beachwood, OH 44122
Brian M
Job Details: 06/30/2021
Installed pump and control OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 06/30/2021
CC that the unit will not spin. Ran diag f7e1 F7E1 BASKET SPEED FAULT. Tested the spin. Shifter is not reading the basket speed. Tested the tachometer lights did not move. Will need a new shifter. Cust is going to install part. ; ordrng 1 W10913953 (Shifter)