Service History 77 - Fred's Appliance

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Huntsburg, OH 44046

Joe O

Job Details: 07/01/2021

"Cc: pauses and will not fillFound bearings loud in sensing cycle. Found loose connection on control. Needs tub assembly.Customer does not want to repair at this time; ordrng 1 WH49X25397 (srv-tub and basket a) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10136 (tub asm rear), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Lorain, OH 44052

Gabriel P

Job Details: 07/01/2021

Replace legs opt test ok

We serviced a

KITCHENAID MICROWAVE

Model KBHC109JSS0

Near Bay Village, OH 44140

Gabriel P

Job Details: 07/01/2021

"Found 120 voltage going to meg and amps readings are 9.4 ordering meg and thermal ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375079 (Thermal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Broadview Heights, OH 44147

David R

Job Details: 07/01/2021

"New gasket was warped too much. Old gasket. Heated up, conformed back in spot. Good. Op test ok.**if happens in the future. Would order new FZ door with new gasket."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Brecksville, OH 44141

David R

Job Details: 07/01/2021

"Customers just moved in today, house was sold and previous owners didnt leave any information behind about it. Tested unit. No error codes. Wash motor good, drain good. Heater is good. Unit test good. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, OH 44111

Corina B

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the freezer door does not shut and a knob broke off. Confirmed. Silicones the gasket to the freezer door. The knob for the evap cover broke off. Will need a new cover. ; ordrng 1 W11024683 (Cover)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Dan H

Job Details: 07/01/2021

"Customer complaint of dent in door, confirmed, unit needs new left fresh food section door ; ordrng 1 W11435344 (Door)"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Solon, OH 44139

Brian M

Job Details: 07/01/2021

Lid was damaged the magnet in the lid switch area was loose and bouncing around Unit could not read If lid was closed Needs reordered ; ordrng 1 W11259006 (lid)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFAA

Near Lakewood, OH 44107

Marie V

Job Details: 07/01/2021

"Replaced ice maker kit , and filled with water. Advice cust to allow unit to get back to temp since the temp raised while working on it. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near North Olmsted, OH 44070

Corina B

Job Details: 07/01/2021

CC that there is a faint gas smell. Found the gas line connection has a small leak. Used the soap bubbles. Took a picture. Tightened up the gas connections Called whirlpool safety. optest ok

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFK

Near Strongsville, OH 44136

Corina B

Job Details: 07/01/2021

"CC that the unit does not heat over 150*. Found the connection to l2 on the control burnt. Will need a new control and harness; ordrng 1 5304495520 (Control) and 1 316419821 (Overlay) and 1 316506217 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Aurora, OH 44449

Brian M

Job Details: 07/01/2021

Cc unit not making ice Found bin cover not hitting switches From previous repairs this a ongoing issue and best solution is to place pads on top to hit switches

We serviced a

MAYTAG RANGE

Model WFE540H0AS1

Near Streetsboro, OH 44241

Brian M

Job Details: 07/01/2021

"Cc unit not baking Found element Open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Streetsboro, OH 44241

Brian M

Job Details: 07/01/2021

"Cc unit caught fire Found control, board burnt and lid burnt Took pics"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, OH 44095

Dan H

Job Details: 07/01/2021

"Customer complaint that door will not close, found strike broken off, unit needs new strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11545309 (Strike)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44105

Jason N

Job Details: 07/01/2021

"Cc unit making noisesCustomer stated unit will make noises when in spin cycle. Ran diagnostics, no codes stored. Ran auto cycle, heard pulley rubbing on belt guard, evidence of wear on belt guard. Found tub suspension weak, tub dropping down too far. Unit needs suspension springs. Customer not repairing at this time. Estimate only.; ordrng 1 W11130362 (Suspension springs)"

We serviced a

KITCHENAID RANGE

Model n/a

Near Westlake, OH 44145

Marie V

Job Details: 07/01/2021

"When arrived cust told me that he has the unit installed with silicone and that if we are going to remove that and it breaks for that he just do it himself, told cust that it needs to be removed before we can do the job and that I can diag and give him estimate. told cust that that will have to be removed before we can do the replacement he said he does not need me then.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, OH 44011

Marie V

Job Details: 07/01/2021

"Cc that the unit has rust, confirmed, rust is in the inner door. Will have to order part. Advice cust that we will contact once we have ETA; ordrng 1 W11393130 (Inner door panel)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW

Near Westlake, OH 44145

Gabriel P

Job Details: 07/01/2021

Customer complaints of right side door hitting notice the right side legs has falling into the hole where the wood floor is cut explain him we are not wood floor design that we could level unit back up but he is going to have fix that so it wont happen again he try giving me epoxy for floor Im not messing with not allow by policy but unit is level how it suppose to

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/01/2021

"Cc that the unit is making a loud noise when agitating. Confirmed, cust has sound recorded when it was happening. Tilted unit and found screw for cam was loose and belt almost off rubbing whit cam cover. Replace cam and belt from T/S. Calibrated unit and ran auto test with cust present. Op test okAdvice cust to Only use 1 to 2 tablespoons of detergent and then 6 to 7 bath towels equals a full load.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

AMANA REFRIGERATOR

Model ABB2222FEW3

Near Middlefield, OH 44062

Joe O

Job Details: 07/01/2021

"Cc: ice buildup in freezer sectionFound drain tube plugged. Needs p trap drain tube. Cleared drain, replaced drain tube. Op test okS38253(covers 100% part). ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, OH 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Door needs an emblem customer can install im fairly certain the emblem supposed to come with the door I tried searching for the emblems separate and theres nowhere to be found I know the KitchenAid emblem badge does have a part number we can locate an order that part customer can install I showed her gave her tips on how to properly put those on; saved tckt

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Euclid, OH 44119

Dan H

Job Details: 07/01/2021

"Customer is not available until 1, customer will reach out to reschedule"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, OH 44141

David R

Job Details: 07/01/2021

Replaced panel. Tested. Good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Cleveland, OH 44143

Joe O

Job Details: 07/01/2021

Installed auger motor. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Broadview Heights, OH 44147

Corina B

Job Details: 07/01/2021

Cc that she could not remove ice bin. Verified ice bin is working fine explained to her how to remove bin. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS3

Near Lyndhurst, OH 44124

Joe O

Job Details: 07/01/2021

"Cc: leakingFound unit leaking from left side near fill hose. Unable to remove unit, due to it being wedged in by the cabinets. Removing unit could damage cabinets and unit itself. Quoted for fill hose, water inlet housing, gasket and flapperAdvised customer to do the repair he would have to get unit removed due to being wedged in.; ordrng 1 W10316375 (inlet valve) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 W10316376 (flapper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.20902991

Near Solon, OH 44139

Joe O

Job Details: 07/01/2021

"Cc: not draining, not spinningFound lid switch broken. Needs lid switch; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rocky River, OH 44116

Gabriel P

Job Details: 07/01/2021

"Replace led freezer light,opt test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW06

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 07/01/2021

Replace door apt test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, OH 44133

David R

Job Details: 07/01/2021

"Cc unit not spinning out clothes, has to go into drain/spin to get to spin. Today I came, found the washer stuck on wash. Cancelled out. Went into test diagnostics, error code was no fill/long fill. Valves are good, correct. Ran test diagnostics, all components are working, spin and agitating. Ran a factory calibration. Put load of washcloths in on quick wash to test out and see what happens. Almost 15 mins unit was just filling and cancelled cycle. Cancelled on wash. Took off pressure hose. Blew through, clear. Retesting on quick wash again. Testing, unit is moving faster through cycle about 15 mins to get out the wash cycle. Locking and rinsing. Couldve been a little debris in pressure hose. Unit is working correctly now. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, OH 44136

David R

Job Details: 07/01/2021

"Cc unit display and UI not working. Same as last time last year. Confirmed power 120 at terminal. Good. Preformed stuck key test. Confirmed, some lights are on under UI but no actions are working. Ordering UI and Control ***office to reschedule ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control)"

We serviced a

GE RANGE

Model PB978SP6SS

Near Willoughby, OH 44094

Dan H

Job Details: 07/01/2021

"Customer complaint that ovens and elements are not working, all elements are working, both ovens are working, unit is operating as designed"

We serviced a

KENMORE REFRIGERATOR

Model 10657282790

Near Parma, OH 44130

Corina B

Job Details: 07/01/2021

"When arriving the unit was in a defrost cycle. The heater did not turn on. Checked the heater, good. 0 volts at the bimetallic. Replaced the the timer, jumped the by metal out heater turned on. Replaced the timer from t/s. Optest ok. ; used 1 482493 (Timer) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Strongsville, OH 44149

David R

Job Details: 07/01/2021

"Replaced the control box and thermistor. Give 24 hours for adjustments, refer to owners manual if needed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, OH 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Main control and ui

We serviced a

KITCHENAID RANGE

Model KMHS120ESS10

Near Aurora, OH 44202

Brian M

Job Details: 07/01/2021

Customer showed pop took pic Cc open door error Replaced interlock using truck stock OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

KITCHENAID RANGE

Model KSIB900ESS

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/01/2021

"Cc unit bottom drawer not sliding correctly, binding upFound unit is damaged on front lower frame. Whole lower frame is shifted over to the right, left side is crushed in, causing lower drawer bind. Snapped pics. Advised customer frame damage is not considered repairable. Customer is calling Snow brothers for a replacement as this was recently delivered. Advised customer if Snow brothers will not replace, we will have to come back out and call WP to get a non-repairable designation."

We serviced a

WHIRLPOOL DISHWASHER

Model wdt710pahb1

Near Warrensville Heights, OH 44122

Jason N

Job Details: 07/01/2021

"Cc unit door wont closeFound door strike bent slightly upwards, not mating into door latch. Bent strike back downwards. Closed door and started wash cycle. Op test good."

We serviced a

GE DISHWASHER

Model GDT695SSJSS

Near Painesville, OH 44077

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Drain pump

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW1

Near Shaker Heights, OH 44122

Jason N

Job Details: 07/01/2021

"Cc unit control panel not responding. Customer stated panel will lights up, not selections can be made. Confirmed. Ran diagnostics, found code f2e1 for ui stuck button. Ran auto test, lid lock not working. Unit needs lid lock. Replaced using truck stock. Cleared codes. Reran auto test. All functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/01/2021

The unit has an F6e2 communications code. Need ui and main control est only; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control) and 1 S

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/01/2021

Along the top of the door is drooping I took a picture needs door no ETA; ordrng 1 W10746789 (Door)

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, OH 44118

Jason N

Job Details: 07/01/2021

"Cc unit not heating after self clean Ran bake and broil tests, no power to either element. Found blower fan is not working, motor only humming. Thermostat blew during self clean due to blower fan failure. Unit needs thermostat and blower fan.; ordrng 1 WP9759243 (Thermostat) and 1 WPW10176670 (Blower fan)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, OH 44202

Joe O

Job Details: 07/01/2021

Cc: not washingRan test cycle. Found sump assembly receiving proper power. Needs sump assembly. Customer asking for 1st appointment. Advised customer we cannot promise time frames.; ordrng 1 WPW10671942 (sump and motor assy)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 07/01/2021

Replace parts notice another issue with unit but is working as designed but is a loose terminal at the control and part needs to be replace ordering and rescheduling ; ordrng 1 W11419171 (Control)

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Chardon, OH 44024

Dan H

Job Details: 07/01/2021

"Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/01/2021

"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 6-4 for float switch open. Wash motor did not turn on during diagnostics. Checked power from control to wash motor, good at 118v. Unit needs wash motor. Replaced using truck stock part. Ran wash test.; used 1 W11085683 (Wash motor/pump) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/01/2021

Things are freezing on the top shelf. Unfortunately this is where the cold air enters the machine. The diffuser is operating. The drip of the dispenser has been a day one issue customers on city water no filters no reverse osmosis. Ordering a water valve waterline and a check valve; ordrng 1 WPW10179146 (Water valve) and 1 WP2314271 (Check valve) and 1 W11163765 (Water line)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/01/2021

Customer is having a drain issue with the machine. I ran a test cycle heating element is functioning wash motor is functioning. Theres no error codes stored. I took the door off I owned out the vent motor it should be between 600 and 1000 ohms I was getting anywhere from open to 7 million ohms. Unit needs a new vent motor. Also ordering the gaskets because there one time use crush gaskets Mosso ordering the basil just in case that basil on the machine doesnt come off easily and Gets damaged.; ordrng 1 W11416460 (Vent) and 1 W11184028 (Gasket) and 1 W11545290 (Bezel)

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWS

Near Aurora, OH 44202

Brian M

Job Details: 07/01/2021

"Cc of loud noises Found sump grinding Needs motor ; ordrng 1 6-919922 (wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, OH 44004

Jeff M

Job Details: 07/01/2021

The unit is cooling but almost like the machines in limp mode. The front user display is non-responsive unit is producing cold air it is circulating cold air but it is doing the bare minimum. The user display holds the logic for cooling needs new user display; ordrng 1 WR55X34170 (Ui) and 1 S

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 07/01/2021

"Cc unit not starting Found unit not powering on. Checked power supply at control board, good at 123v. No response from main board, unit needs main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11305308 (Main control)"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, OH 44077

Dan H

Job Details: 07/01/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at -6 degrees, fresh food section evaporator fan is very noises, unit needs new fresh food section fan and software update ; ordrng 1 WR98R882802 (Sum) and 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID KITCHEN

Model KDTE234GBL0

Near North Ridgeville, OH 44039

Marie V

Job Details: 07/01/2021

"Cc that he is worried about unit leaking because if previous accident on fridge , when you close the door it hits the right hand side and hes not sure if is sealing properly. Confirmed. Shims under unit came off on one side causing unit not to be leveled, adjusted unit and level it. Tested u it and ask cust to try it. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/01/2021

Installed control and UI Ran test 12 no issues OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Olmsted Township, OH 44138

Marie V

Job Details: 07/01/2021

"Cc that the unit is saying that close the door when the door is close. Ran diag found error code of F0E9 ob pause F7E6 Motor Circuit Open F7E7 Motor unable to reach target RPM F0E2 Oversuds. Tried to run normal cycle , shows close door to start, ran diag and tried to turn any other components did not work. Replace lid lock, unit started working, ran calibration , pass tested lid lock, tested good, started a normal cycle, pass . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, OH 44125

Corina B

Job Details: 07/01/2021

Replaced the gasket. Optest ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, OH 44035

Marie V

Job Details: 07/01/2021

"Replace control and freezer thermistor, op test okNo core for return"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Oberlin, OH 44074

David R

Job Details: 07/01/2021

"Cc not drying, also noticed unit never stopped running. Tested voltage coming in. Found less than 1 vAC going to L1 to L2. L1 to N and L2 to N 120. But no 240vAc to L1 to L2. Flipped breaker and tested again. Getting 240 from L1 to L2. Heating now. No parts needed.*** would recommend a electrician come check out outlet and breaker as well."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Newburgh Heights, OH 44105

Corina B

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the unit does not finish cycles. Confirmed. Found the drain hose on the ground. Advised cust to raised the drain hose. Found the water lines reversed. Switched the hoses. Optest ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, OH 44144

Corina B

Job Details: 07/01/2021

CC that the unit does not run. Confirmed. Checked the water valve at the control 120 volts. Will need a new valve. ; ordrng 1 W11175771 (Water valve)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/01/2021

Replaced drain pump. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/30/2021

Replace ice maker and heater. Unit filled with water and fan started running. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Madison, OH 44057

Jeff M

Job Details: 06/30/2021

Customers are being issue with the machine in the final spin she notices the machine makes a harsh squeaking sound. I ran the unit in a drain and spin I was not able to duplicate the noise. I took the agitator offer removed a handful of coins I also inspected the motor and stater. I also re-calibrated the machine was unable to duplicate the issue and I was unable to locate an issue

We serviced a

MAYTAG RANGE

Model MGR8670WQ0

Near Painesville, OH 44077

Dan H

Job Details: 06/30/2021

"Customer complaint that oven is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac, unit needs new igniter ; ordrng 1 74007498 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Painesville, OH 44077

Dan H

Job Details: 06/30/2021

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 DC97-14486A (Element assm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW01

Near Huntsburg, OH 44046

Joe O

Job Details: 06/30/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10895738 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Diamond, OH 44412

Brian M

Job Details: 06/30/2021

Cc unit not making ice Found ice maker rotating to a point then just grinding Needs ice maker Customer wants to install himself ; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Madison, OH 44057

Jeff M

Job Details: 06/30/2021

"The cam assembly is stripped out. I installed an actuator hoping that it would extend further than the old one allowing it to engage better but it still needs a cam no ETA; ordrng 1 W10721967 (Cam), used 1 W10913953 (Actuator) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jeff M

Job Details: 06/30/2021

Installed the new part op tested good. Actuator

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Cleveland, OH 44108

Jason N

Job Details: 06/30/2021

Installed RF and LF orifice holders. Burner op test good. All burners igniting properly.

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near East Cleveland, OH 44112

Jason N

Job Details: 06/30/2021

"Cc unit not finishing cycles. Customer stated unit will not start cycles or not rinse and spin if they wash normal size loads, can only wash very small loads at this time. Ran diagnostics, found code f7e5 for shifter fault. Cleared code, ran auto test, pulley rubbing on belt guard, tub dropping too far. Unit needs suspension springs. Gearcase also loud in spin, bearing noise. Unit will need gearcase. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (Actuator) and 1 W10780051 (Suspension rods)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW00

Near Mentor, OH 44060

Jeff M

Job Details: 06/30/2021

There is an air channel inside the freezer that focuses the cold air into the fridge section this plastic channel was not in place I reinstalled it to the right spot added a much larger screw because the holes originally stripped out unit tested good

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFC0

Near Cleveland, OH 44130

Marie V

Job Details: 06/30/2021

"Replace the water valve and didnt open the water supply all the way. It was done by the plumber, set it back the same way. Started a normal cycle, op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS1

Near Seven Hills, OH 44131

Marie V

Job Details: 06/30/2021

"Cc that the oven door will not shut all the way and when you open the door it drops fast. Confirmed , took door off and spring on hinge was broken. Unit will need new hinges and receiver. Cust will call if she wants to continue with repair ; ordrng 1 WPW10299224 (Hinge) and 1 WPW10299227 (Hinge) and 2 W10647259 (Recv)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDT545PSJ4SS

Near North Royalton, OH 44133

Marie V

Job Details: 06/30/2021

Replace UI, tested it. Op test okI have control for return ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/30/2021

Cc unit still leaking Not sure whats causing it But recommend to replace ice maker valve and install a pressure reduction valve ; ordrng 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy) and 1 W10786952 (valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Cleveland Heights, OH 44121

Dan H

Job Details: 06/30/2021

"Customer complaint that water keeps filling up in bottom of unit, fill valve closes, drain hose installed on unit is not the factory drain hose it does not have a check valve and is not run properly, unit needs new drain hose; ordrng 1 8269144A (Hose) and 1 WP285655 (Clamp) and 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22KSHGSS

Near Avon, OH 44011

Gabriel P

Job Details: 06/30/2021

"Found drip pan clogged clear out,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Strongsville, OH 44149

Marie V

Job Details: 06/30/2021

"Cc that they used unit several times but last time it leak all water out , that the door was wet in the back. Stared unit couldnt get it to leak, inspected the arms and took panel off. Started a normal cycle. Unit started leaking from left side on door, at the same time you can hear a pressure going to the door on dish washer. Stopped cycle and inspected the feed tube assembly found it off place, connected back together and tested unit. Pass no leaks. Advice cust to always make sure nothing comes off the rack that can cause it to come off. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Aurora, OH 44202

Brian M

Job Details: 06/30/2021

Installed UI OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Aurora, OH 44202

Brian M

Job Details: 06/30/2021

Cc ice cream soft and temp seems off Found unit properly cooling And advised that ice cream typically does not re freeze all the way Advised to watch OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Cleveland, OH 44103

Dan H

Job Details: 06/30/2021

"Installed burner heads and adjusted flame size, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 06/30/2021

Unit drain hose was in the floor correct issue

We serviced a

MAYTAG DRYER

Model MGDB835DW1

Near Parma, OH 44134

Gabriel P

Job Details: 06/30/2021

"Blower is broken ; ordrng 1 WP697772 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/30/2021

Cc: does nothingFound unit would not start or light up. Checked power at machine junction. Unit receiving proper power. Unit has a second set of wires running into or out from dishwasher supply. Tightened wire nuts. Unit started. Ran test cycle. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PEDE

Near Painesville, OH 44077

Jeff M

Job Details: 06/30/2021

Cust is having a issue with the unit not making ice. I polled the bin out there was a little ice in the bin I took the icemaker out its getting power. When I put the unit back together the unit filled with water. Needs a new icemaker ; ordrng 1 243297613 (Ice maker)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Seven Hills, OH 44131

Corina B

Job Details: 06/30/2021

Replaced the led light. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model LGN20000KQ1

Near Maple Heights, OH 44137

Corina B

Job Details: 06/30/2021

"CC that the unit is not heating. Checked the outside vent, clear. Turned dryer on let cycle several times, igniter did not turn back on. Replaced the coils from t/s. Optest ok. ; used 1 279834 (COIL) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS01

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/30/2021

"CC that the lower oven is not heating after a self clean. Confirmed. Checked the thermal fuse, open. Jumped fuse out oven heated. Will need a new thermal fuse. ; schdld next appmnt for 7/15 THU AM"

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near University Heights, OH 44118

Corina B

Job Details: 06/30/2021

"CC that they smell gas when unit is not in use. Confirmed. Smell a faint smell of gas in the drum. There is not shut off to the gas line to the dryer. Will need a new burner assembly. Advised cust to have a shut installed for the gas line to the dryer. ; ordrng 1 W10823508 (Burner), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

HOT POINT WASHER

Model HTWP14002WW

Near Painesville, OH 44077

Jeff M

Job Details: 06/30/2021

Customers having an issue with the machine consistently completing a cycle customer had the machine uninstalled partially taken apart. I ran an extension cord to the machine I ran a drain and spin trying to duplicate the issue I inspected the bearings suspension motor was not able to duplicate an issue units operating as designed

We serviced a

AMANA DRYER

Model NED4655EW1

Near Grafton, OH 44044

David R

Job Details: 06/30/2021

"Parts not needed. Found wires at terminal switched wrong way and also found wires for thermal cutoff not connected. Corrected everything needed and tested. Good, heating and cycling. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SFZ0

Near Wellington, OH 44090

David R

Job Details: 06/30/2021

Defective new part. Put new part on. Could hear when pressing buttons but no display then a F2E2 error popped up. Went through tech sheet. Ordering another UI and main control ; ordrng 1 W10880558 (Ui) and 1 W10874259 (Main control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby Hills, OH 44092

Joe O

Job Details: 06/30/2021

"Cc: freezing in ff sectionCust states bottom shelf vegetable and fruits freezing. Found temps in ff section at 39 degrees and freezer at 10 degrees. Found gaskets are sealing. Adjusted freezer to max to limit air flow into ff section. Advised customer to monitor, and advised not to put items directly in front of vent to allow air to flow throughout the ff section."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Aurora, OH 44202

Brian M

Job Details: 06/30/2021

Installed UI OP Test Ok

We serviced a

ELECTROLUX WASHER

Model EFLS627UIWO

Near Bentleyville, OH 44022

Brian M

Job Details: 06/30/2021

Cc of leak front left corner Ran test cycle for 15 min could not duplicate a leak at this time Advised customer to watch OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Beachwood, OH 44122

Brian M

Job Details: 06/30/2021

Installed pump and control OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 06/30/2021

CC that the unit will not spin. Ran diag f7e1 F7E1 BASKET SPEED FAULT. Tested the spin. Shifter is not reading the basket speed. Tested the tachometer lights did not move. Will need a new shifter. Cust is going to install part. ; ordrng 1 W10913953 (Shifter)