Service History 77 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDPM354GBS0

Near Westlake, OH 44145

Angel

Job Details: 12/29/2021

"Cc that unit is not filling with water. Verified and unit is filling with water its just not washing. Will need wash pump replaced. Gave customer estimate and said they will try to get coverage from whirlpool. They paid service call.; ordrng 1 W10805015 (Wash pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Richmond Heights, OH 44143

Jason N

Job Details: 12/29/2021

Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part. Ran auto test. Op test good.

We serviced a

MAYTAG RANGE

Model MGS5752BDS

Near Cleveland Heights, OH 44106

Manny

Job Details: 12/29/2021

"Cc unit not igniting think is the igniter. Verify that igniter is not glowing, replaced igniter with T/S #12400035, set unit to bake and igniter glows and burner ignited Opt test ok; used 1 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Avon, OH 44011

Marie V

Job Details: 12/29/2021

"Replaced heater, no leaks. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 12/29/2021

"Replaced heater element. Ran diagnostics test, good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Parma, OH 44129

David R

Job Details: 12/29/2021

"Cc unit icemkaer not working. Leveled doors. Icemaker test button it working either. All wires plugged in, ordering icemaker and control ; ordrng 1 W11546935 (Icemaker) and 1 W11566851 (Control)"

We serviced a

JENN-AIR RANGE

Model JER8885RAS1

Near Westlake, OH 44145

Marie V

Job Details: 12/29/2021

"Cc that the burner is not working. Confirmed verify power to switch, 240v, unit will need switch.; ordrng 1 WPW10185286 (Switch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYH3

Near Chardon, OH 44024

Joe O

Job Details: 12/29/2021

"Cc: leaking sudsy water, not draining properlyCustomer stated unit was leaking sudsy water, then they ran 1 hr wash with dishwasher cleaner tablet, and the lights never shut off on ui at the end of the cycle. Customer stated unit has left water remaining in tub multiple times. Ran diagnostics test cycle. Found error codes F6e1(low/no water) f5e1(door stuck open). Found excessive suds in unit. Advised on soap usage, advised how suds can affect draining. advised customer drain pump could be over heating. could not duplicate issue. Built estimate for drain pump. Op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Corina B

Job Details: 12/29/2021

"CC that there is water in the tub after running and stops mid cycle. Ran diag 10-2 Vent electrical problem, 9-1 not draining. Checked the drain hose, clear. Cleared codes. Ran a calibration called t/l Bruce file# 7732381040 to replace the Wire harness or flowing debris in the drain hose. Replace both. Office to reschedule ; ordrng 1 W11568793 (Wire harness) and 1 W11084845 (Harness) and 1 W11414944 (Drain hose) and 1 W11551233 (Drain hose)"

We serviced a

MAYTAG DRYER

Model MEDB850YW0

Near Painesville, OH 44077

Dan H

Job Details: 12/29/2021

"Customer complaint that lint trap is warped, confirmed, unit needs new lint trap grill, schedule with other call job number (384749); ordrng 1 W11117302 (Grill), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Dan H

Job Details: 12/29/2021

"Customer complaint that freezer section is not freezing, unit is in an unheated garage, advised customer that unit will not run when temperature drops below 40 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Kent, OH 44240

Brian M

Job Details: 12/29/2021

"Cc of leak Found bellow to have a tear Needs bellow Customer wants to install no need for return visit unless he calls ; ordrng 1 W11314648 (bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Cc that on quick wash water was above agitator Ran quick wash water stopped at Normal spot Ran auto test no issue or codes Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWB750WQ0

Near Independence, OH 44131

David R

Job Details: 12/29/2021

"Ran unit through diagnostics and rapid wash, good, all components working correctly. Good, op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTSS2

Near Cleveland Heights, OH 44106

Manny

Job Details: 12/29/2021

"Cc unit not washing right, ran diagnostics cycle and noticed little water coming in, tested voltage at the fill valve only getting 90V checked resistance and have 901 ohms which is within range per tech sheet removed door panel to check voltage coming in the control and out to fill valve 121.3V to control and 89 from control to valve. Contacted BJ just to confirm that unit needs a main control, and he agrees. Customer will not proceed with the repair.; ordrng 1 WPW10084141 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Columbia Station, OH 44028

Marie V

Job Details: 12/29/2021

"Replaced clamp, tested unit on two different cycles. Pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Olmsted Township, OH 44138

David R

Job Details: 12/29/2021

"Steamed all ice, replaced evap harness and thermistor. Turned on diagnostics, all fans are working and heater is working as well. Give 24 hours for temp to return to normal. Op test ok."

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Amherst, OH 44001

Marie V

Job Details: 12/29/2021

"Cc that the unit is not making the end signal, even when you turn it on or off. Confirmed. Found loose connection. Corrected issue. Started unit and let if finish by it self. Buzzer worked. Op test ok; ordrng 1 W11413567 (Panel)"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44118

Manny

Job Details: 12/29/2021

"Cc unit is completely dead, have power in outlet, verify there is no leds on when knob is turned, checked outlet and have 120.2V removed console and control indicator LED is off, disconnected connector J5 tested voltage and have 120.2V unit will need a main control. Customer stated that is an expensive repair, and that would be the cost of a new washer, I advise him to call amana customer care and see if he can get a concession for the repair or at least for parts.; ordrng 1 W11170317 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Falls, OH 44138

David R

Job Details: 12/29/2021

"Replaced wash motor, ran diagnostics, good, all components working. Op test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model GMH6185XVS2

Near Amherst, OH 44001

Marie V

Job Details: 12/29/2021

"Cc that the unit will not run. Confirmed.unit stops about 5 seconds from pressing start. Removed top plate and it was full with grease, control also had grease on it. Explain cust that unit will have to be cleaned up and replaced the control board. Cust will call back if they want to continue ; ordrng 1 WPW10370614 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Lorain, OH 44053

Marie V

Job Details: 12/29/2021

"When arrived cust said that last time it was used unit stopped mid cycle and theres water inside. Removed use and cut power to unit. Replaced heater and screws, inspected the bottom and found that the seal of the pump is leaking as well. Control is shorted, it will not start a cycle. Unit will need seal, control , clamps and manifold.; ordrng 1 WD08X22758 (Seal) and 1 WD21X24901 (Control) and 1 WD18X22782 (Sump manifold) and 1 WD35X10382 (Clamp kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, OH 44060

Dan H

Job Details: 12/29/2021

"Customer complaint that fresh food section is freezing, fresh food section temperature at 32 degrees, customer has fast cool on, installed new control and harness"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Willoughby Hills, OH 44092

Joe O

Job Details: 12/29/2021

"Cc: loud operation, walking, water remaining in dispenserAdvised customer water will remain in dispenser due to dispenser using a siphon. Found no stored error codes. Ran auto test found no abnormal sounds. Ran normal cycle. Ran drain and spin. Advised customer on loading, and adjusting clothing. Found No abnormal noises. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, OH 44124

Jason N

Job Details: 12/29/2021

"Cc unit not maintaining temperature. Customer stated when running bake, comes up to preheat but then drops temperature. Ran bake test to 350 degrees. Unit preheated to proper temperate, let unit cycle. After several cycles, unit stopped igniting, will only spark. Found gas valve coil for bake will not open. Pulled back cover, measuring voltage to valve coil from DsI board. Voltage is good to valve at 14.5vdc. Unit is working again. Found pinched orange wire from DSI board harness to valve, wire pushed against metal bracket when back cover is installed. This is causing intermittent short out to valve coil. Repaired wire and rerouted away from metal bracket. Ran bake test and let cycle several times. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB00

Near South Euclid, OH 44121

Corina B

Job Details: 12/29/2021

"CC that there is still water on the floor. Confirmed. Poured water into the drain pan, water is leaking. Will need a new drain pan.; ordrng 1 WPW10614158 (Drain pan)"

We serviced a

N/A N/A

Model WTW8000DW0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 12/29/2021

"CC that the unit keeps clicking. Ran diag F3e2 Inlet Water Temperature Fault, F5e3 Lid Lock Will Not Unlock. Checked the valves, good. Checked the lock in manual diag will not go into. Replaced the latch from t/s. Ran a calibration. Started a cycle. Opt test ok ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mentor, OH 44060

Dan H

Job Details: 12/29/2021

"Installed new heater , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0ES3

Near Shaker Heights, OH 44120

Corina B

Job Details: 12/29/2021

"CC that the oven does not work. Confirmed. Ran diag f9e0 miswired. Checked the power at the terminal block, good. Checked the bake element 23 ohms. Checked the power at the control c2-7 and c4 0 volts. Will need a new control. ; ordrng 1 W11122536 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Cleveland, OH 44111

Angel

Job Details: 12/29/2021

Cc that unit is not washing or they would find pod not dissolved at end of cycle. Verified let unit start and it would not turn the wash pump on. Checked power at control and had 120vac. Unit will need pump. Opt test ok.; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Eastlake, OH 44095

Dan H

Job Details: 12/29/2021

"Customer complaint that unit is not dispensing fabric softener, found control not sending power to fabric softener valve, unit needs new control and fabric softener switch, part is out of stock so not scheduling return appointment ; ordrng 1 W11419215 (Cntrl) and 1 W11197418 (Swtch)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44117

Joe O

Job Details: 12/29/2021

"Cc: not spinning out clothes, vibratingFound unit not corner balanced, adjusted leveling leg. Found no stored error codes. Ran auto test. Unit filling washing draining and spinning. Ran manual spin. Found basket is well balanced. Unit functioning as designed. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willowick, OH 44095

Joe O

Job Details: 12/29/2021

Installed control. Ran test cycle. Op test No good. Still flashing fae5 error. Only part not replaced is harness. Needs harnessHarnesses out of stock. Office to reschedule ; ordrng 1 W11568793 (Main harness) and 1 W11084845 (Door harness)

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 12/29/2021

"Cc unit still leakingPulled unit from cabinet, ran wash test. Found water dripping from water inlet manifold tub port. Retaining nut is loose on the inside causing gasket not to seal. Same issue as previous. Ordering manifold and retaining tub nut. Manifold not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11535094 (Inlet manifold) and 1 W11535081 (Tub nut)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Cleveland, OH 44105

Corina B

Job Details: 12/29/2021

"Replaced the valve. Opt test ng. Checked the water at the supply line, good. Removed the line from the valve no water coming out. Will need a new housing. ; ordrng 1 W11346623 (Filter head)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near North Olmsted, OH 44070

Angel

Job Details: 12/29/2021

"C that unit was turning on and off at least every hour or so and would start beeping as display power outage also checked temperatures and freezer was at 20* and ff section at 54*. Got to the evaporator on the freezer section and frost was poor on the evaporator but since they were having problems with unit turning on and off called BJ since its a wise motion unit and we went into diagnostics and made sure it wasnt a seal system issue by ramping up compressor to 100% and making sure it pulls 150watts and not less than 110watts unit is pulling 155watts so its not a seal system problem. BJ and Came with the conclusion to replace the Orion board and control board. Gave customer estimate and stated that she would call whirlpool to try to get a authorization for coverage. Collected service call.; ordrng 1 W11164517 (Orion board) and 1 W11389713 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Chesterland, OH 44026

Manny

Job Details: 12/29/2021

"Cc unit is banging when spinning, ran diagnostics and found error code F0E5 for off balance load, ran a load on rapid was to get it soaked and ran drain and spin, for 10 mins and not banging noise, advise customer arrange the clothing around the basket when loading the unit and to rearrange items if he hears the banging. Opt test ok"

We serviced a

GE MICROWAVE

Model JE1590SH01

Near Mentor, OH 44060

Joe O

Job Details: 12/29/2021

Installed micro switches. Tested. Op test ok

We serviced a

KENMORE WALL OVEN

Model 790.48193

Near Beachwood, OH 44122

Jason N

Job Details: 12/29/2021

"Cc unit upper oven not working, needs control board installedConfirmed upper oven is not heating on bake or broil. Pulled unit, checked hi limit thermostat, checked good for continuity. Found burnt solder joint on bottom on relay control board. Replaced using customer supplied part. Ran bake test on upper and lower ovens to 300 degrees. Both preheated and cycled properly. Op test good."

We serviced a

GE DISHWASHER

Model PDF820SSJ2SS

Near Painesville, OH 44077

Dan H

Job Details: 12/29/2021

"Installed new vent seal and cap, op test good , vent(wd12x20218) was damaged and not needed"

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHZ0

Near Cleveland, OH 44105

Corina B

Job Details: 12/29/2021

"CC that the upper rack is broken. Confirmed. Will need the upper supports and adjusters.. Parts still covered. ; ordrng 1 WPW10609579 (Adjuster) and 1 WPW10609578 (Adjuster) and 2 WPW10251047 (Cover)s and 1 WPW10627763 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lakewood, OH 44107

Corina B

Job Details: 12/29/2021

"Replaced the control, pump and motor. Ran a calibration. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS6

Near Avon Lake, OH 44012

Angel

Job Details: 12/29/2021

Cc that unit was having a burnt smell and was dead as well. Verified and found the wires burnt on wire box underneath dishwasher. Cut out burnt wires and reinstalled with new wire nuts and added tape to secure tested unit. Opt test ok.

We serviced a

KENMORE WASHER

Model 110.9957512

Near Mentor, OH 44060

Joe O

Job Details: 12/29/2021

"Installed siphon break, cap, and hose. Ran test cycle. Advised customer to monitor. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Solon, OH 44139

Jason N

Job Details: 12/29/2021

Cc unit needs updated heater element installedInstalled new heater element using customer supplied pre Id part. Ran diagnostics cycle. Op test good.

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Ashtabula, OH 44004

Dan H

Job Details: 12/29/2021

"Customer complaint that unit is not heat, confirmed, found element open, unit needs new element; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Olmsted Falls, OH 44138

David R

Job Details: 12/29/2021

Replaced cooktop. Good. Op test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY04

Near Avon Lake, OH 44012

Angel

Job Details: 12/29/2021

"Cc that freezer was not keeping temperature. Took temperatures and freezer was at 33* and ff section at 56*. Took evaporator cover off and unit had no frost pattern at all checked all fans were working and that compressor was running. Explained to customer that if i have to tap there system to check for leak they will not be able to use it at all and they said to leave it like that because they were planning to get a new one and they can at least keep there stuff in the freezer for now. Still gave customer estimate but they do not want to fix. Collected service call. Opt test ok.; ordrng 1 WPW10466675 (Compressor) and 1 WPW10143759 (Uv drier) and 1 WP2188822 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Willoughby, OH 44094

Corina B

Job Details: 12/29/2021

Ran entitlement good. CC that the handle is loose. Confirmed. Found the screw on the handle Not tightening. Will need a new handle. Cust can install part. ; ordrng 1 W11163764 (Handle)

We serviced a

KITCHENAID KITCHEN

Model KDFM404KPS0

Near Mentor, OH 44060

Joe O

Job Details: 12/29/2021

Installed heating element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC7ESWW0

Near Aurora, OH 44202

Jason N

Job Details: 12/29/2021

"Installed timer, ATC and lid switch. Ran wash test, unit sensed, filled and started into wash. Switched to spin, unit drained and spun out. Op test good."

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Lakewood, OH 44107

Manny

Job Details: 12/29/2021

"Cc clothes wet at the end of the cycle, found a lot of socks in the bottom by the belt, belt was off possibly due to the socks getting stuck in pulley and causing belt to come off, reinstalled belt and ran light cycle to let it fill then switch to drain and spin. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Elyria, OH 44035

Marie V

Job Details: 12/29/2021

"Too POP. Cc that the fresh food is not cooling. Took temps 56* fresh food and 2 on freezer. Found frost on air duct going down to fresh food blocking air flow. Defrosted and found liner is not seal all the way, added silicone 100% and also freezer door is hitting the bottom not allowing door to close, you have to lift up to get it close. Added washer . Op test ok advise cust to allow 24 hours for unit to reach normal temps.; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFD2561KES

Near Madison, OH 44057

Dan H

Job Details: 12/29/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 22 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, unit needs new evaporator and filter drier, customer does not want repair; ordrng 1 12002041 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Olmsted Falls, OH 44138

David R

Job Details: 12/29/2021

"Cc unit not turning on. Getting 120 directly to control. No lights on control. Gave estimate to customer for repair. Customer paid SVC only, do not order parts. ; ordrng 1 W11170317 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXST00

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Installed icemaker Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDI220T1

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Cc unit not functioning Found timer not advancing and not sending power to valve Needs timer Timer is NLA 4163550; ordrng 1 4163550 (sub 9740619)

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Cc latch broken Found switch broken Replaced OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWB765FC3

Near Willowick, OH 44095

Corina B

Job Details: 12/29/2021

"CC that there is a noise in spin and agitate. Ran diag F2e1 stuck key. Cust had videos of the noise, the agitating is normal. Started a cycle, heard the noise. Checked underneath found the rotor and stator covered in oil. Causing the noise. Will need a new gear case, clutch, slide, rotor and stator. Office to reschedule ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W11393685 (Gear case) and 1 W11161960 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

"Cc of noises from washer and not spinning properly Found gearcase to be grinding Needs gearcase clutch and slider ; ordrng 1 W11455453 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBC207KSS04

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

"Cc unit still not baking correctly still Issue seams to be with control, control is NLa 8302305"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, OH 44139

Brian M

Job Details: 12/29/2021

Cc unit leaked but bloom brothers removed the foam and hasnt leaked since Ran test cycle no leak Put foam back still no leak OP Test Ok

We serviced a

GE DISHWASHER

Model GDT655SMJ5ES

Near Madison, OH 44057

Dan H

Job Details: 12/29/2021

"Installed new diverter valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Roaming Shores, OH 44084

Joe O

Job Details: 12/29/2021

Installed control and lid lock. Ran auto test and calibration. Op test ok

We serviced a

SAMSUNG DRYER

Model n/a

Near Novelty, OH 44072

Jason N

Job Details: 12/29/2021

"Cc unit will not heatRan dryer op test, ignitor glowing but no flame. Found gas line not connected to unit. Connected gas line, reran dryer test. Good flame and heat. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Elyria, OH 44035

Marie V

Job Details: 12/29/2021

Replaced control. Op test okBrought core for return

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Avon, OH 44011

Angel

Job Details: 12/29/2021

Replaced tub. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM3

Near Rocky River, OH 44116

Manny

Job Details: 12/29/2021

"Cc unit leaking on left side, ran diagnostics cycle and finished with No leaks, removed door panel and found insulation wet and suds in the unit , reran diagnostics cycle with door panel off noticed a lot of suds coming through the bottom seal. Unit is not leaking the suds are coming out through bottom seal causing it to get on the insulation getting it wet and leaking over time. Check dispenser and its operational, asked customer what detergent she uses and she said Aldi brand, I advise her to use less or a different brand. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model MER6550BAW

Near Strongsville, OH 44149

David R

Job Details: 12/29/2021

"Cc unit element lower oven broke and caught fire. Took pics, gave estimate for repair. Customer does not want repair, do not order parts. SVC authorization paid for. ; ordrng 1 WP7406P428-60 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, OH 44115

Manny

Job Details: 12/29/2021

Replaced door gasket opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Huntsburg, OH 44046

Joe O

Job Details: 12/29/2021

"Cc: leaking from center of doorFound no cracks or separation in spray arms or sump assembly. Found unit leaking from middle of door. Felt wave action come over tub lip. Placed clear door. Unit not leaking with clear door. Cannot determine what caused wave action. Needs sump assembly, upper and lower spray arms, feed tube, and manifoldSump shows out of stock. Office to reschedule; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm) and 1 W10340681 (tube) and 1 W11462355 (Feed tube)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44115

Manny

Job Details: 12/29/2021

"Cc unit wasnt working we unplugged the unit and its working again, ran diagnostics cycle and no error codes cycle finished with no errors at the end unit is working as designed."

We serviced a

WHIRLPOOL MICROWAVE

Model CAE2795FQ1

Near Sheffield Lake, OH 44054

Marie V

Job Details: 12/29/2021

"Cc that the unit was turning on by itself but, she always have to turn the water off and unplugged unit because otherwise water will drip into the drum. Ran diag found error code F8e5 hot and cold reverse F2e3 mismatched of main control . Opened water to unit and it started dripping. Explain cust that the unit is actually doing what is supposed to do, is entering float mode because water in gettin in to the tub when is not in use. Unit will need water valve and main control.Called safety.; ordrng 1 W11205048 (Water valve.) and 1 W11368855 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/28/2021

"Cc that the freezer has frost, confirmed. Found a bottle that was hitting top drawer and pushing out the door a little , you can see the light in the gap. Gave estimate. Steamed out gasket and added petroleum jelly to help stick, no light coming out. aligned unit that was a little off at the door. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Willoughby, OH 44094

Corina B

Job Details: 12/28/2021

"Replaced the gear case, splotch, rotor, stator, slider, screw, wash plate. Ran a calibration. Gear case was scrapping. Replaced the gearcase from t/s. Started a cycle. Opt test ok ; used 1 W11455453 (CABRIO GEARCASE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW1

Near Cleveland, OH 44135

Angel

Job Details: 12/28/2021

"Cc that lid will not lock or drain. Ran diagnostics and found error code F9E1 long drain, F0E5 off balance load, and a F8E3 over flow. Checked lid lock function and worked fine but still replaced it and replaced drain pump as well also checked pressure hose for blockage but was flowing fine explained to customer that they will need to watch with what they put in washer because it can clog up the drain pump and to only use 1 to 2 tablespoons of detergent to wash clothes because over suds can cause issue they had as well with the F8E3 error code Ran calibration and auto test they both passed unit locked, unlocked and drain as should. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Olmsted Falls, OH 44138

Angel

Job Details: 12/28/2021

Cc that unit is leaking on the floor and it would do it every two days. So i looked on back and found that the unit was leaking through the top of the drain tube. The drain tube was clogged up so since the water didnt have where to go it would come out through the seal on top of the drain tube. Cleared out all the gunk and placed back.opt test ok.

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2021

"Installed new motor, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2342LF7

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2021

"Installed new ice maker , op test good"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 12/28/2021

Replaced the control and ui. Opt test ok brought core back for return

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Royalton, OH 44133

David R

Job Details: 12/28/2021

"Cc the unit a couple times cut off mid cycle, threw an error code. Found F7E4 error, basket re-engagement failure. Cleared code. Looked underneath unit and found motor bolt is halfway off. Used some thread lock on bolt to keep in place. Also checked slider, good. Ran diagnostics test, ran factory calibration, ran component activation, all check good. Ran Quick wash, ran normal cycle, all test good. Op test ok."

We serviced a

KENMORE DRYER

Model 110.87892601

Near Chardon, OH 44024

Joe O

Job Details: 12/28/2021

Cc: not tumblingFound pulley broke off shaft. Needs dryer repair kit. Installed dryer repair kit. Tested op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Chardon, OH 44024

Joe O

Job Details: 12/28/2021

Found guide rail not popped down. Reseated rail guide. Op test ok

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Broadview Heights, OH 44147

David R

Job Details: 12/28/2021

"Replaced console control. Tested all options, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Independence, OH 44131

Brian M

Job Details: 12/28/2021

Cc unit started making ice found full bin Installed control because customer said it was ordered OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Kent, OH 44240

Brian M

Job Details: 12/28/2021

Installed control ran test bake OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ00

Near Kirtland, OH 44094

Joe O

Job Details: 12/28/2021

Cc: piece hanging from mullionFound hanging piece is additional gasket. Verified unit is sealing. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2021

"Customer complaint that unit trips the breaker and flashes f2e2 error, ran diagnostics found f2e2(hmi disconnected) and f0e3(overloaded) error codes, User interface harness is good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11478526 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.31632611

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2021

"Customer complaint that lid locks and wont unlock, unit is not spinning, and customer ran clean washer cycle and unit would not fill, ran diagnostics found f7e3(motor drive module over current), f7e4(motor drive module over voltage), f1e2(main control fault), and f7e9(locked rotor) error codes, unit spins unit agitates, unit needs new main control per tech sheet, found gear oil all over rotor, unit also needs new gearcase; ordrng 1 W10912983 (Cntrl) and 1 W11188329 (Valve) and 1 W11393684 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ07

Near Kirtland, OH 44094

Joe O

Job Details: 12/28/2021

Replaced door. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/28/2021

Installed dual water valve. Ran dispense tests for water and ice maker. Pressure is adequate from unit. Splash out still remains from ice maker fill tube. No one other parts to be replaced that will influence ice maker fill. Customer is contacting Jennair for possible replacement of unit. ; O-emld tckt

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/28/2021

Installed orifice holders and screws. Installed center burner head and ignitor. Reassembled unit. Tested all burners for operation. Ignition and flame checks good for all burners. Op test good.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Streetsboro, OH 44241

Brian M

Job Details: 12/28/2021

Cc unit not cooling Found no frost pattern on evap compressor running Needs sealed system repair Compressor drier and evap Will need to use lokring Parts not in stock office to schedule ; ordrng 1 W11407409 (Evap) and 1 W11490399 (Drier) and 1 W11480426 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHB00

Near Streetsboro, OH 44241

Brian M

Job Details: 12/28/2021

Cc of dripping at dispenser Found line at hinge lines was not seated all the way Fixed connection OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Brecksville, OH 44141

David R

Job Details: 12/28/2021

"Cc unit seems like it doesnt heat as quick as compared to old range, last unit she had was 15 years old. Question about why temp drops when changing to higher temp. Cannot compare units because all units are different. Checked and verified voltage coking into unit, good, 240. Elements are getting correct voltage. Checked ohms on temp sensor, check in range 1099 ohms. Ran bake cycle at 350*, took about 15 mins to reach temp. Tested temp and is good. Put temp up to 400, let run for 5-10 mins. Temp test good. Called techline to document that unit is working as designed,went over change in temp depending on when setting it can be in a cool down, temps are good. Showed customer how to adjust temp if needed. If baking short items make sure to give additional 10-15 mins after preheat to ensure inside walls of oven are correct temp. Unit is good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44122

Corina B

Job Details: 12/28/2021

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAB3

Near North Olmsted, OH 44070

Angel

Job Details: 12/28/2021

Replaced heater tested unit also explained to customer they want to use rinse aid to help dry there dishes because this being a plastic tub its harder to dry dishes. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Westlake, OH 44145

Angel

Job Details: 12/28/2021

Cc that washer was making a noise. Verified and its just the rotor when its agitating you can hear it clanking. But it is normal also checked that the screw was not loose on the rotor but was fine unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW2000HW0

Near Cleveland, OH 44120

Corina B

Job Details: 12/28/2021

CC that there is a scrapping noise in a spin cycle. Confirmed. Found oil leaking from the gearcase. Tried removing the wash plate and will not come out. Will need a gearcase and washplate. Office to reschedule ; ordrng 1 W10883783 (Gearcase) and 1 W10882404 (Wash plate)

We serviced a

WHIRLPOOL WASHER

Model n/a

Near East Cleveland, OH 44112

Joe O

Job Details: 12/28/2021

Customer has industrial washing machine. Advised we do not work on these.