We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Cleveland, OH 44108
Jason N
Job Details:
10/23/2023
Installed coin chute. Ran mock cycle by tripping microswitch(did not have enough change to test). Unit started a cycle. Operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
David R
Job Details:
10/23/2023
Replaced drip pan kit and FZ slide rails. Cleared all ice from under drawers and cleared drain tube. Reset temps. Unit is good. All components working. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Parma, OH 44134
David R
Job Details:
10/23/2023
Replaced top rack. Tested. Good. Op Test Ok.
We serviced a
KENMORE RANGE
Model 911.7179182
Near North Royalton, OH 44133
David R
Job Details:
10/23/2023
"Cc Clock numbers are gone, oven not working. Went through and about 95% of parts are discontinued NLA. Parts needed are discontinued. WB11K5024 Clock is discontinued, WB2X9018 Spark Ignitor discontinued, WB21X466 Oven Thermostat discontinued."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Avon Lake, OH 44012
Manny
Job Details:
10/23/2023
"Cc that unit shut off and wont turn on, verified and unit is smoking from pantry UI, removed UI and its completely charred and so its the harness, unit needs UI, control, power supply and left pantry door.; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 W10815668 (dor-fip bl)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Strongsville, OH 44136
Bill
Job Details:
10/23/2023
"Removed wall oven, changed heating elements and oven probes. Reinstalled oven, opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Painesville, OH 44077
Dan H
Job Details:
10/23/2023
"Installed new water level sensor, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Seven Hills, OH 44131
Marie V
Job Details:
10/23/2023
"Cc that the unit is not spinning or heating properly. Confirmed both, verify unit voltage. L1 to N 120v L2 to N 240v, L2 to L2 120v. Will need electrician, also found belt broken, replaced kit , and lint screen is broken ordering, cust will install; ordrng 1 W11607443 (Lint screen)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Eastlake, OH 44095
Dan H
Job Details:
10/23/2023
"Customer complaint of squealing noise, rotor bolt is stripped, unit needs new rotor, motor, clutch, slider, and bolts; ordrng 1 W11195971 (Motor) and 1 W10754448 (Clutch) and 6 W11027980 (Bolt)s and 1 W10734521 (Slder) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Brook Park, OH 44142
Bill
Job Details:
10/23/2023
"Cc drum not turning, could not confirm. Tested unit drum was turning, unit operating as intended."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44109
Marie V
Job Details:
10/23/2023
"Replaced timer and knob, tested unit. Heating up. Op test ok"
We serviced a
KITCHENAID RANGE HOOD
Model KIRD861VSS1
Near Willoughby Hills, OH 44094
Joe O
Job Details:
10/23/2023
"Cc: will not raise or lowerFound up and down switches are functioning(ohmed out from control). Found control sending power to elevator motor, but cuts power immediately after. No switches are touched. may have internally shorted and caused control failure. Control no longer Available; ordrng 1 W10235652 (cntrl-elec(discontinued)) and 1 WPW10235654 (motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Brook Park, OH 44142
Bill
Job Details:
10/23/2023
"Cc not agitating, confirmed cc. Changed agitator plate, opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44105
Bill
Job Details:
10/23/2023
" Cc unit missing led light, confirmed cc. Ordered led and cover, follow up scheduled for 10/31.; ordrng 1 W10569265 (Cover) and 1 W11502762 (Led bulb)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HV0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
10/23/2023
Cc: range light not workingFound bulb burned out. Needs bulb
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Roaming Shores, OH 44084
Dan H
Job Details:
10/23/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF577KPS02
Near Shaker Heights, OH 44122
Bill
Job Details:
10/23/2023
"cc missing hinge covers bent screw, confirmed cc. Removed bent screw, ordered right side cover and 2 screws. Follow scheduled for 10/26.; ordrng 1 WPW10407158 (Cover right) and 2 WP8281196 (Screw)s"
We serviced a
AMANA RANGE
Model AER6303MMS0
Near Ashtabula, OH 44004
Dan H
Job Details:
10/23/2023
"Installed new harness, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Painesville, OH 44077
Joe O
Job Details:
10/23/2023
"Cc: noise, out of balanceFound drain hose in stand pipe too far, advised customer of syphoning. Stand pipe is roughly only 2 feet off the ground. Advised drain hose is to be at a height of 39 inches. Unit slanted forward, leveled unit. Water valves and hoses hitting back of machine. Floor under unit extremely soft. Ran drain and spin. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Painesville, OH 44077
Joe O
Job Details:
10/23/2023
Installed valve. Ran auto test and calibration. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Cleveland, OH 44128
Jason N
Job Details:
10/23/2023
"Cc unit not cooling, gasket coming off door. Found no airflow to either section. Checked power to evaporator fan motor, good at 121v. Replaced evaporator motor using truck stock part. Airflow restored to both sections. Found freezer door gasket coming out of door track. Used silicone to secure gasket into track. Check both door gasket for proper seal, checked good. Op test good.; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Dan H
Job Details:
10/23/2023
"Customer complaint that unit takes too long to dry, started timed dry cycle, unit is heating, good airflow out of back of unit, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, advised customer that the house vent needs cleaned, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Ashtabula, OH 44004
Dan H
Job Details:
10/23/2023
"Customer complaint that unit is not dispensing fabric softener, found fabric softener turned off again, turned on, fabric softener valve is working, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Perry, OH 44081
Joe O
Job Details:
10/23/2023
Cc: not dispensing detergentManually tested detergent pump. Pump is functioning. Ran bulky items cycle. Detergent is dispensing. Advised customer on load and go. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Royalton, OH 44133
David R
Job Details:
10/23/2023
"Replaced fan assembly, pan kit. Reset unit for 30 seconds. Reset temps and Max Cool. Unit is good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Amherst, OH 44001
Angel
Job Details:
10/23/2023
"Cc that unit was banging around and vibrating and she should me a video of issue. Confirmed unit was banging around, found that unit was not leveled properly causing the issue and it was getting overloaded as well. Leveled unit as best as could and recommended customer to get vibration pads for washer since its on a second floor to help a little more with the vibration. Also recommended no more than half a basket for a full load opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near North Ridgeville, OH 44039
Angel
Job Details:
10/23/2023
Cc that right hand door gasket in the ff section was ripped. Confirmed gasket was ripped. Replaced gasket and steamed it out as well opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Avon, OH 44011
Angel
Job Details:
10/23/2023
Cc not making ice. Ran diagnostics and found Error E5 thermistor bad on ice maker. Checked temps good also checked ice maker if it cycled and if it would fill and it did all thermistors and icebox fan passed. So We turned off unit and I used some permagum to seal in the fill tube to make sure it wasnt getting frozen and recommended customer to monitor to see what it does now that I used permagum to seal up fill tube and reseted unit. If not most likely it will need ice maker replaced.; ordrng 1 W11658802 (Ice maker)
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Cleveland, OH 44111
Angel
Job Details:
10/23/2023
Cc that unit was banging around. Checked and found unit off balance. Leveled unit out tested unit and recommended customer to make sure to put even loads to avoid off balance loads unit working as should opt test good.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Lakewood, OH 44107
Angel
Job Details:
10/23/2023
Cc that units oven door was falling off. Confirmed handle came off causing door glass to fall. Removed door and reinstalled handle and glass door tested doors function opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Rocky River, OH 44116
Angel
Job Details:
10/23/2023
Cc that freezer has moisture and frost building up. Verified and gasket on left hand side is completely open causing warm air to get in to freezer and frosting over. Steamed out gasket and cleared up the ice opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Bay Village, OH 44140
Angel
Job Details:
10/23/2023
"Replaced heater, control board and thermistor opt test good."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Madison, OH 44057
Dan H
Job Details:
10/23/2023
"Installed new motor and clip, op test good"
We serviced a
KENMORE RANGE
Model 790.72319010
Near Madison, OH 44057
Joe O
Job Details:
10/23/2023
"Cc: oven not igniting, yellow flames on burnersFound igniter only pulling 2.5 amps. Tested burners. Found burners have very minimal yellow/orange flames, functioning as designed. Needs igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Willoughby, OH 44094
Jason N
Job Details:
10/23/2023
Installed tub gasket. Ensured no dimples along gasket. Started wash cycle and observed for several minutes. No leaks. Op test good.
We serviced a
AMANA REFRIGERATOR
Model ASD2620HRW
Near Parma, OH 44134
Manny
Job Details:
10/23/2023
"Cubit not cooling properly, verified and temp control clicking, unit needs temp control and defrost timer; ordrng 1 WP67005335 (cntrl-elec) and 1 WP67001036 (timer- def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44055
Angel
Job Details:
10/23/2023
Replaced drive motor and blower wheel tested unit opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Brecksville, OH 44141
David R
Job Details:
10/20/2023
Cc questions about drying. No error codes. Refilled the rinse aid. Heater coming on. Explained and went over rinse aid and extended dry. Unit is functioning properly. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507EBL01
Near Chagrin Falls, OH 44022
Marie V
Job Details:
10/20/2023
"Cc that lights are not working. Confirmed, top and freezer and side lights are not working. Replaced freezer light, goot still have the 3 modules one of them is dim. Replaced module from surplus. Also cust said unit is leaking into bottom drawer on fresh food section. Cleared out drain tube. Op test ok; ordrng 1 W11205082 (Module)"
We serviced a
MAYTAG WASHER
Model MVW5430MW11
Near Mentor, OH 44060
Dan H
Job Details:
10/20/2023
"Installed new gearcase, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Chagrin Falls, OH 44023
Bill
Job Details:
10/20/2023
Changed control and programmed control. Opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma, OH 44129
Manny
Job Details:
10/20/2023
"Cc unit not washing, verified and no washing, replaced pump motor, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Parma, OH 44129
Manny
Job Details:
10/20/2023
"Cc unit frost up again, verified and unit have icicles, found gap on gasket, steam gasket and good seal, advised customer to monitor the unit, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44105
Marie V
Job Details:
10/20/2023
"Cc of unit not making ice or cooling. Confirmed both sections are warm. Removed evaporator, no frost pattern only few inches, unit has a leak. Will need new compressor.; ordrng 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Roaming Shores, OH 44084
Dan H
Job Details:
10/20/2023
"Customer complaint that unit is not making ice, confirmed, found ice maker bimetal open, unit needs new ice maker , installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Manny
Job Details:
10/20/2023
Gasket came but no adhesive included ordering adhesive; ordrng 1 WP279368 (adhesive)
We serviced a
FRIGIDAIRE DRYER
Model FEZ831AS2
Near Geneva, OH 44041
Dan H
Job Details:
10/20/2023
"Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, found element open, found main harness wire burned and broken at terminal block, unit needs new element and main harness, main harness is no longer available ; ordrng 1 134119400 (Harness) and 1 131475320 (Element)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Madison, OH 44057
Dan H
Job Details:
10/20/2023
"Customer complaint that unit does not stop spinning during normal wash cycle, ran diagnostics no error codes found, ran test cycle, unit filled, hot and cold valves are working, unit agitated, unit drained unit spins, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
David R
Job Details:
10/20/2023
Replaced icemaker. Let it cycle and called for water. Twist tray good. All other components and fans all good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near North Olmsted, OH 44070
Angel
Job Details:
10/20/2023
Cc washer is banging around when doing a load. Started a spin cycle without clothes and worked as designed. Running a drain and spin with some towels. Unit is working as designed. Determined that the issue is caused by an unbalanced load issue. Recommend to customer to not overload unit and make sure clothes are balanced.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Olmsted Township, OH 44138
Angel
Job Details:
10/20/2023
Cc that there are black flakes on clothes after cycle has been done. Checked under wash plate in drum and see unit needs to be cleaned on cleaning cycle. We cleaned under the wash plate as well as the wash plate itself. Recommend to clean unit with refresh or white vinegar. Recommend to customer to use less detergent.
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Euclid, OH 44123
Jason N
Job Details:
10/20/2023
"Cc unit shuts off in cycle the starts back up after it cools down. Ran dryer test cycle on high heat, checked airflow at vent outlet outside. Very little airflow, venting through house is restricted. Dryer shut down due to overheat after 4-5 minutes. Advised customer they will need to have venting cleaned/serviced."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Berea, OH 44017
Angel
Job Details:
10/20/2023
Cc washer does not completely spin during spin cycle leaving clothe more wet than they should be.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Amherst, OH 44001
Angel
Job Details:
10/20/2023
Replaced bake element tested unit by preheating oven to 350* opt test good u it had a lot of smoke burning off grease from bottom of oven let customer know just in case.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lorain, OH 44053
Angel
Job Details:
10/20/2023
"Cc that unit was leaking. Found drain pipe underneath utility tub was leaking, so I ran a quick wash and I noticed a leak coming from the wall as well. I cancelled the wash to drain water and When unit is draining the drain hose thats in the utility tub is spraying with a lot of pressure causing it to leak onto the floor as well. Explained to customer unit is working as designed and where the leaks were coming from opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Avon Lake, OH 44012
Angel
Job Details:
10/20/2023
Cc that rocker switch is broken. Confirmed rocker switch was broken. Went to replace rocker switch and was not able to remove it was full of insulation and if I kept trying to remove it I would either crack the liner or the wiring. Called tech line spoke with Chris explained issue and he had me keep trying to remove it I advised him that the liner can crack and he wanted me to remove it and the liner cracked and dented in had to cut insulation to get to wires but liner was already cracked and switch does not sit as should because of liner damage told Chris the liner cracked he said to order epoxy to put around liner when unit was not like that and its new
We serviced a
KENMORE RANGE
Model 790.78632601
Near Garfield Heights, OH 44125
Manny
Job Details:
10/20/2023
"Cc oven not working, verified and burned out igniter, replaced with TS#12400035, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Valley View, OH 44125
Marie V
Job Details:
10/20/2023
"Cc that unit is not staring or filling up. Rand diag found error code f8e1 long fill no fill and stuck button. Verify all connections all good. Stared unit working properly. Explain cust unit has to be turned on and then can press start to start. If only press start on e it only wakes up unit, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Cleveland, OH 44109
Manny
Job Details:
10/20/2023
Replaced door opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
10/20/2023
"Replace pump motor and heater, ran test cycle and opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN-0
Near Westlake, OH 44145
Manny
Job Details:
10/20/2023
"Replace magnetron and transformer, opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Parma, OH 44134
Marie V
Job Details:
10/20/2023
"Cc that door seal is broken and water filter light does not comes on to replace. Confirmed seal broken, replaced and used steamer and petroleum jelly. Also ran staep 231 on diag, showing filter usage percentage, shows only 11% have been use . Explain cust if showing 100% means needs to be replaced. Also if not using a lot of water it will take longer timer for the light to comes on. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FFDW03
Near North Royalton, OH 44133
Marie V
Job Details:
10/20/2023
"Cc that the unit is freezing food in fresh food section. Temps are 36* in fresh food and 0* on freezer. Theres full Frost pattern on evaporator. Control and thermistor was replaced. Called whirlpool tech line spoke to Rich. Found theres a clear sheet installed on top shelf on fresh food section. This can be misleading air the wrong way. Removed it , set freezer to coldest and have cust monitor unit takes 24 to 48 hours to adjust. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Marie V
Job Details:
10/20/2023
"Replaced both spray arms, and added retainer to kick plate. Tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Chagrin Falls, OH 44023
Bill
Job Details:
10/20/2023
"Cc error code f3e1, confirmed cc. Took top of unit off, found pressure hose pinched between cabinet and drain hose. Disconnect pressure hose re routed and blew through it. Hose clear, reconnected cleared code. Restarted unit, unit operating as intended"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Chagrin Falls, OH 44022
Bill
Job Details:
10/20/2023
"Cc light out, confirmed cc. Changed light bulb. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chagrin Falls, OH 44023
Bill
Job Details:
10/20/2023
"Changed led board, opt test good."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Brook Park, OH 44142
Bill
Job Details:
10/20/2023
"Changed control and Ui, calibrated and ran diagnostic auto test. Opt test good."
We serviced a
MAYTAG DRYER
Model PYET344AYW
Near Windham, OH 44288
Corina B
Job Details:
10/20/2023
"CC that the unit does not turn on. Confirmed. Found the thermal fuse open. Will need a thermal fuse. Cust can install the part; ordrng 1 LA-1053 (Thermal fuse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSK
Near Mantua, OH 44255
Corina B
Job Details:
10/20/2023
CC that the oven is not heating. Confirmed. 2.60 amps on the igniter. Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Aurora, OH 44202
Corina B
Job Details:
10/20/2023
"CC that the unit is overheating. Turned the dryer on air dry, no heat. Turned the Dryer to high heat cycles off at 190* then turned back on at 120*. 165* then 120*. Working as designed. . Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bedford Heights, OH 44146
Corina B
Job Details:
10/20/2023
"Replaced the harness and strike. Ran a calibration. Started a rinse and spin, drained. Ran a heavy load and it drained. Opt test ok."
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44108
Jason N
Job Details:
10/20/2023
"Cc unit oven gasket loose, cooktop burner flames not right, oven doesnt seem to be right temperature Found no issue with oven gasket, customer stated she thought gasket was suppose to be tight around oven. Advised her gasket snaps into place in only a few places, leaving the gasket loose in most spots. Tested all cooktop burners, found no issue. Customer stated there are some flames that are bigger then the others. All burners and caps look good, flames unequal is some spots due to burner head design. Ran oven heat test, 350 degrees. Temperature average after 4 cycle was 355 degrees. Unit is working as designed."
We serviced a
KENMORE WASHER
Model 110.29852991
Near Garfield Heights, OH 44125
Joe O
Job Details:
10/20/2023
Installed coupler. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Beachwood, OH 44122
Joe O
Job Details:
10/20/2023
Cc: buzzing noiseFound vibration noise when door is open. Moved unit. Unit stopped vibrating. Advised customer on leveling. Lowered feet. Op test ok
We serviced a
JENN-AIR MICROWAVE
Model JMW2427LM02
Near Willoughby Hills, OH 44094
Joe O
Job Details:
10/20/2023
Installed inner door panel. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Painesville, OH 44077
Joe O
Job Details:
10/20/2023
Cc: not fillingFound water just trickling into unit. Pulled line. Found low water pressure to unit. Needs plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland Heights, OH 44121
Jason N
Job Details:
10/20/2023
"Recovered refrigerant. Installed evaporator, compressor and uv dye drier. Pulled vacuum on system to 29 in/hg. Held vacuum, no vacuum decay. Recharged system with 4.27oz of r134a. Low side stable at 0psi. Good frost pattern starting on evaporator. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Painesville, OH 44077
Joe O
Job Details:
10/20/2023
Installed ui. Tested. Op test ok
We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, OH 44143
Jason N
Job Details:
10/20/2023
Installed drain pump. Ran spin and drain. Good drain out. Op test good.
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Painesville, OH 44077
Joe O
Job Details:
10/20/2023
"Cc: rattling noise, cracked panelFound ui is cracked. Found blower wheel cracked. Needs blower wheel, motor, and uiMotor needed due to potential shaft damage removing blower wheel; ordrng 1 W11413566 (Ui) and 1 W11549461 (Motor) and 1 WP697772 (blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS05
Near Chesterland, OH 44026
Joe O
Job Details:
10/20/2023
"Cc: ice build up in ice bin, door not flush to each otherFound gaskets are sealing, door is slightly sticking out higher at the top of the door. Found no leaking from ice maker. Found small amount of ice under ice bin. Needs chute, and ice door; ordrng 1 W11448633 (Chute) and 1 W11189145 (door-ice)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Madison, OH 44057
Jason N
Job Details:
10/20/2023
"Cc unit shuts down due to overheating, starts back up when cools downRan dryer test, venting is clear no restrictions. Replaced drive motor using customer supplied pre Id part. Op test good."
We serviced a
GE OTR MICROWAVE
Model PSB9120SF1SS
Near Westlake, OH 44145
Marie V
Job Details:
10/20/2023
"Cc that unit is not working. Confirmed pulled unit out and verify fuse. Is working, had cust reset breaker again. Verify power 120V. Tested microwave with another outlet. Stared working. Advice cust to get an electrician out. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details:
10/20/2023
"Changed pressure valve, rerouted pressure hose. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Middleburg Heights, OH 44130
Manny
Job Details:
10/20/2023
"Replaced clip, shroud, grommet and seals, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Parma, OH 44129
Corina B
Job Details:
10/20/2023
"Replaced the ui. Tested. Opt test ng. The left side is leaking water. The pump is not spraying the water. The drain hose is clogged. Will need a new spray arm, gasket, drain hose, drain pump, pump and motor. ; ordrng 1 W10806701 (Pump and motor) and 1 8269144A (Drain hose) and 1 WP8268332 (Spray arm) and 1 W10542314 (Gasket) and 1 WPW10348269 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rocky River, OH 44116
Marie V
Job Details:
10/20/2023
"Cc that the unit was showing long drain and then was showing door not close error code. Rn dig found error codes f9e1 long drain, latch issue as well. Removed drain pump did not found anything inside, verify hoses as well. They are clear. Replaced latch from T/S, stared unit. Working now, ran auto test all working properly and draining. Explain cust since lid lock had failed it could have triggered drain issue because door is not locked. Tested unit working now. Op test ok; ordrng 1 W11394572 (Latch)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Eastlake, OH 44095
Jason N
Job Details:
10/20/2023
Cc unit only works on timed dryChecked sensor connections. Found moisture sensor unplugged. Plugged sensor back in. Op test good.
We serviced a
GE RANGE
Model JGBP34WEL1WW
Near Shaker Heights, OH 44120
Joe O
Job Details:
10/20/2023
"Cc: broil not functioningFound igniter is receiving proper power. Will not glow. Will not ignite. Needs broil igniter; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Perry, OH 44081
Dan H
Job Details:
10/20/2023
"Customer complaint that unit is not as hot as it used to be, started timed dry cycle, unit heated to within normal temperature range, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Independence, OH 44131
Corina B
Job Details:
10/20/2023
CC that the unit is not cooling. Confirmed. Found the unit is not going into a defrost. Will need a new heater ; ordrng 1 W11650660 (Heater)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Painesville, OH 44077
Dan H
Job Details:
10/20/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 1 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and evaporator fan shroud assembly, customer does not want repair at this time; ordrng 1 W11172798 (Cntrl) and 1 W10316760 (Thermistor) and 1 W11098695 (Shroud), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Strongsville, OH 44136
David R
Job Details:
10/20/2023
"Cc unit leaking, left side. Found debris built up underneath fabric softener. Could be causing water to drip out when going into tub. Also leveled front feet. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44113
Marie V
Job Details:
10/20/2023
"Cc that freezer door is dented. Confirmed, replaced freezer door, installed handle seal. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Eastlake, OH 44095
Dan H
Job Details:
10/20/2023
"Customer complaint that freezer section door pops open when fresh food section door is shut, raised feet, op test good"
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Westlake, OH 44145
Marie V
Job Details:
10/19/2023
"Cc that the unit was leaking. Drip pan has water. Removed front panel and found drain hose cracked. Will need new . Ordering drain hose; ordrng 1 WH41X10127 (Drain hose), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Angel
Job Details:
10/19/2023
Cc that unit will not do anything and wont drain. Confirmed door is still locked and unit has a F9E1 error code and wont drain pump will not kick on either. Looked underneath and everything was connected properly so I took off back panel to get to harness and found that harness has a break in the wiring causing the issue. I had a harness from surplus replaced harness tested unit opt test good.; used 1 W11568984 (Harness) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Warrensville Heights, OH 44122
Bill
Job Details:
10/19/2023
"Changed control board, advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Bill
Job Details:
10/19/2023
"Changed agitator, opt test good."