Local Reviews
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Brian M.
WASHER MAYTAG MVWC565FW2 Cc unit not washing properly Ran auto test found drain hose to be laying on floor to drain Advised customer on drain hose placement and attached portion of hose up so a syphon out does not happen again Re ran auto and calibration OP Test Ok
Brian M.
DRYER ELE MAYTAG MEDB200VQ0 Cc unit is noisy Found idler pulley damaged Replaced pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 Cc unit leaking again Found water built up next to cabinet then I seen water coming out when ice maker harvested Found unit to have a crack in water line and customers house slops so all the water was running to the right side Fixed line using guess fitting and section of line OP Test Ok ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock
Brian M.
WASHER GE GUD27GSSJWW Cc unit is loud using spin Found bearings to be loud during low speed spin also suspension is weak Needs gearcase and recommend parts and suspension Will need second tech unit is built stack and according to tech sheet need to take dryer off to get new suspension on ; ordrng 1 WH01X10618 (hub nut) and 1 WH01X22787 (washer hub) and 1 WH09X22745 (o-ring) and 2 WH16X22789 (rod assembly)s and 2 WH16X22792 (washing machine rod)s and 1 WH49X22795 (washing machine supp)
Brian M.
DRYER WHIRLPOOL WED8500DC4 Cc unit had burning smell and rear felt ring has gotten tangled up on the inside of drum Found rear felt ring to be damaged as well as drum Will need drum assembly and belt ; ordrng 1 W10646770 (drum) and 1 W10849499 (belt)
Corina B.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced the drain pump. Do not need to replace from t/s. Optest ok. ; used 1 W10876537 (PUMP-DRAIN) from stock
Jason N.
WASHER MAYTAG MVWC565FW1 "Cc unit start button sometimes will not start unitCustomer showed pop.Customer stated unit will not immediately start when start button is pushed, but will start if she tries again at a later time.Ran diagnostics, found code f0e2 for oversuds. Ran multiple test cycles, unit function is normal at this time, could not duplicate a no start issue. Checked power in to unit, good at 123v, correct polarity."
Corina B.
WASHER WHIRLPOOL WFW95HEDW0 Replaced the water valve. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Jason N.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc unit not cleaning dishesRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat. Ran wash cycle, no power to wash motor. Unit needs control. ; ordrng 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)"
Joe O.
RANGE KITCHENAID KSDB900ESS2 Installed manifold and ui. Bezels are not interchangeable with new panel. Needs bezelsCustomer to install. ; ordrng 1 W10814133 (bezel-knob)
Jason N.
DISHWASHER KITCHENAID KDFE104HPS0 "Cc unit rusting insideCustomer called wp and got an authorization for this visit, Auth #kpvud00apl1Customer states rust is appearing inside unit. Found a reddish powder film in some spots in unit. Easily wipes away. Advised customer that it is unlikely that anything on the unit is rusting, more likely this has something to do with water/mineral content. Advised to run a clean cycle using white vinegar or dishwasher cleaner and monitor."
Brian M.
DISHWASHER MAYTAG MDB8959SFZ4 "Cc door is popping open and still leaking Found service bulletin for rack tracks Replaced tracks using back stock Ran unit found no over suds this time Again could not get unit to leak ; used 1 W11259785 (TRACK ), and 1 W11259786 (TRACK ) from stock"
Jason N.
DISHWASHER KITCHENAID KDTM404ESS3 "Cc unit disperser not closingConfirmed dispenser will not latch. Replaced using truck stock, part pre id for customer had not yet arrived. Ran wash test, op test good.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Joe O.
RANGE KITCHENAID KGCT365EBL0 "Cc: left 2 burners not lightingFound a piece of paper towel on the left rear igniter, found left front igniter broken. Needs left front burner assemblyPart shows no longer available; ordrng 1 3188799 (burner assy small)"
Jason N.
DISHWASHER WHIRLPOOL DU850DWGQ2 "Cc unit not draining completely. Ran wash cycle then clicked over to drain, unit is draining, but slowly through disposal outlet. Found chuck of debris clogging disposal port causing incomplete draining of unit. Poked debris through, and reran wash and drain test, unit drained completely. Op test good."
Jason N.
RANGE WHIRLPOOL WFG550S0HZ1 "Cc unit oven not working correctlyCustomer states oven will heat up to temp set, then temp will drop back down. Ran test bake to 400 degrees, let cycle for 25 min. Oven cycling normally. Oven temps reading average 385, calibrated oven temp +20 degrees. Reran bake test, unit still cycling and maintaining temperature. Could not find an issue with unit maintaining temperatures. Ran convect cycle, convect fan is not running in any cycle. Ran diagnostics, convect fan operation test good, but will not run in normal bake modes. Ordering control.; ordrng 1 W11258611 (cntrl-elec)"
Corina B.
RANGE FRIGIDAIRE FGF368GMR Replaced igniter assembly on the front left and back right burners. Optest ok
Joe O.
RANGE JENN-AIR JGC1536ADS15 Cc: rf burner not ignitingFound burner cap seated incorrectly. Corrected burner cap. Tested. Op test ok
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc of no water Found valve to be working partly but also water line is clogged Could not blow through water line also hooked filter head up to door line no flow at all Needs water line and valve ; ordrng 1 W11043013 (valve) and 1 WPW10444033 (tube-water)
Corina B.
RANGE WHIRLPOOL WFG320M0BS3 Replaced the valve and knob. Optest ok
Jason N.
RANGE IKEA IBS550PWW00 "Cc unit not heatingCustomer stated it wouldn’t heat for a few times. Reset breaker then it was working again. Ran bake temp to 350 degrees several times. Unit is working at this time. Advised customer that it could be an intermittent relay issue with the main board. Customer wants to go ahead and have board replaced. Ordering board. Customer was also asking about main switch encoder board, possible that it’s not communicating to main relay board. Advised that it is possible, customer wants to go ahead and replace main relay board and switch encoder board.; ordrng 1 WPW10158965 (cntrl-oven) and 1 WPW10158972 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
COOK TOP WHIRLPOOL KCGS350ESS00 "Cc: flame not rightChecked all burners, flames checked good. Unit functioning as designed. Op test ok"
Corina B.
DISHWASHER FRIGIDAIRE FFBD2406NW7B Replaced the controls. Started a cycle. Optest ok. Brought drain pump and overlay back for return.
Corina B.
REFRIGERATOR GE CFCP1NIXCSS "CC that is not cooling. Found the compressor not running. Evap fan and condenser fan running. Used th jump box, compressor started. Will need a new inverter board"
Joe O.
WALL OVEN KITCHENAID KEBS277SBL04 "Cc: lower oven not working after self cleanFound limiting fuse open. Replaced using customer supplied part. Found blower not running, found circuit open. Needs lower blower fan; ordrng 1 WP8303972 (blower25528), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER GE WCVH6400J0WW "Cc: smoking/burning smellRan drain and spin. Unit made a big popping noise. Checked basket. Found unit riding on outer tub. Wearing out the tub and bellow. Needs tub assembly. Quoted with second tech to remove, customer does not want to repair at this time"
Joe O.
DRYER SAMSUNG DV42H5000EW/A3 "Cc: not dryingFound heating element open, and idler pulley worn. Needs idler and elementCustomer does not want to repair at this time"
Joe O.
DRYER GE GTD33EASK0WW Installed high limit thermostat. Ran test cycle. Op test ok
Joe O.
RANGE WHIRLPOOL WFE550S0HZ1 Installed listed parts op test ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Installed new door, op test good"
Dan H.
DISHWASHER KITCHENAID KUDE40FXPA4 "Customer complaint that unit starts then stops, started normal wash cycle, unit did not fill, found water supply valve closed, opened, unit filled and began washing, unit is operating as designed"
Gabriel P.
DISHWASHER WHIRLPOOL WDT720PADM2 "Could not find issue at the moment advise customer that is ok to have little bit of water on filter,opt test ok"
Jason N.
STACK W/D WHIRLPOOL WET4024HW0 "Cc unit washer not going into a spin and codesCustomer also think dryer seal piece is tore. Inspected drum felt, no tears, seal is good. Ran diagnostics on washer, found code e4 for lid up. Ran lid test, lid lock not engaging. Unit needs lid lock.; ordrng 1 W11371714 (LID LATCH)"
David R.
DISHWASHER KITCHENAID KDFE104DSS5 Replaced parts. Tested. Good. Op test ok
Dan H.
WASHER GE GFWS3500L0WW "Customer complaint that door is not locking or unlocking, confirmed, found door sagging, found plastic cam that door swings on worn out, part is no longer available ; ordrng 1 WH01X10561 (CAM)"
David R.
WASHER MAYTAG MVWX655DW1 "Cc unit was not working, when they called warranty, whirlpool/Maytag had them unplug it and started working after that. No error codes. Ran diagnostics test, good, all components working. Ran a calibration. Had customer put wet clothes in. Watched. Ran drain and spin cycle, good. Op test ok"
David R.
REFRIGERATOR MAYTAG MFI2569VEQ1 "Cc Icemaker not working. Front dispenser is working. Cycled Icemaker through diagnostics, loud humming coming from motor. No water entered Icemaker. Tested dual valve, found open. Ordering Icemaker and dual valve.; ordrng 1 67006322 (water inlet valve) and 1 WPW10190981 (icemaker)"
David R.
REFRIGERATOR AMANA ASI2575GRW04 "Cc no ice. Found fill tube was filled and block by ice. Removed. Started Icemaker, cycled and called for water. Op test ok"
David R.
DISHWASHER KITCHENAID KUDP01FLSS0 "Cc not starting. Same problem, tested, blown TCO fuse. Looking in tech notes. If fuse keeps on blowing, replace main harness as well. Looked at parts 8269191 wiring main harness is NLA. Sending over for review. ; O-emld tckt"
David R.
RANGE KITCHENAID KOCE507ESS09 Replaced parts. Tested both oven and microwave. Good. Op test ok
David R.
DISHWASHER MAYTAG MDB8989SHZ0 Replaced parts. Good. Tested. Good. Op test ok
Gabriel P.
WASHER MAYTAG MVWB835DW1 "Found error code F0e5 of balance load,each F9e2 Water Ring Detected, Pump Drive System Problem, F5e4 Lid Not Opened Between Cycle. Cust was only washing 8 small bath cloth advice cust to put more load. Ran calibration , pass."
Gabriel P.
DRYER ELE WHIRLPOOL WED6200SW0 "Replace dryer kit found roller bearings defective and the pulley as well,opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Gabriel P.
DISHWASHER MAYTAG MDB4949SHZ1 Checked voltage to the unit and is getting no voltage 000 advise customer to flick the breaker couple times still no voltage he will need and electrician
Gabriel P.
RANGE WHIRLPOOL MGR5730BDW "Cc that the unit has a f1 error code, found what’s indicate the error code f1 on ServiceMatters and ask to check sensor if is good replace control checked sensor probe 1074ohms.The unit will need a new main control.; ordrng 1 WP5701M382-60 (cntrl-elec)"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace parts and cleared fill tube, cycled Im, Im made it about halfway through harvest then stopped working, still getting power and is not bound up, ordering new im ; ordrng 1 WPW10300024 (icemaker)"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Cc that the unit is not spinning. Ran diagnostics found F0E5 – OFF BALANCE LOAD DETECTED. Also found oil leaking from gearcase and hub was stripped replaced hub from t/s customer will not replace gearcase,opt test ok ; used 1 W10528947 (HUB) from stock"
Jeff M.
FREEZER FRIGIDAIRE FFVU17F4QWA "The units not turning on. The thermal control is receiving power but not allowing power to pass through it needs a new control; ordrng 1 5304513035 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
RANGE MAYTAG MGR6600FZ1 "Customer complaint oven not warm enough, no errors, started bake at 350, let sit 15 min after beep, cast pan temped at 325, offset temp plus 20 and instructed customer on this feature"
David R.
REFRIGERATOR GE GFSF2KEXABB Replaced parts. Tested. Compressor kicked right on. Good. Give 24 hours to return to normal temps
Corey L.
MICROWAVE WHIRLPOOL KMHS120ESS09 "Customer complaint cover inside is dangling, confirmed found waveguide cover clips broken not allowing cover to stay up, unit needs grey covered only able to locate white; ordrng 1 W10533497 (covr-inlet)"
Dan H.
WASHER MAYTAG MVWB835DW3 "Installed new control and user interface , op test good"
Gabriel P.
RANGE WHIRLPOOL AGG222VDW4 Replaced the regulator. Op test ok
Corina B.
DISHWASHER KITCHENAID KDTE404DSS0 "Replaced the sensor, wire harness and lower tracks. Optest ok"
Brian M.
WASHER MAYTAG WTW7340XW2 Cc of squeaking noise Could not duplicate noise with full load or empty but found recalculation pump motor just humming and suspension weak Needs pump and suspension Advised that squeaking could most likely be cause by bearing seal or bearings but can not tell if that’s the issue due to not actually hearing it. Gave estimate
Brian M.
DISHWASHER WHIRLPOOL MDB8989SHZ0 Installed door control and sump assembly Ran test cycle OP Test Ok
Corey L.
DRYER MAYTAG MGDC465HW0 "No warranty but customer showed receipt, Customer complaint dryer making a loud noise, confirmed, found right side panel with a deep dent rubbing on drum, lifted lid and pushed dent out, sound went away, op test good"
David R.
REFRIGERATOR KITCHENAID KSCS25FTSS01 "Cc unit still turning off and on by itself. Checked inverter, 120 volts AC constant. Signal voltage is 3 AC but when unit turns on/off signal voltage drops below 1vAC. Called Techline, Adrien. Went over details. Said 95% of problem is main control. First unplug fans one by one and if the cooling kicks on then it is that particular fans. If not than it is main control. W10823803. Customer does not want to go ahead with anymore repairs. ; O-emld tckt"
Jeff M.
RANGE FRIGIDAIRE LFEF3054TF "The LED light indicator for the stove top came in contact with the metal cabinet when this happened customer tested each switch that was in series with this indicator lights which caused each switch to fail.; ordrng 2 316022500 (light/lamp,indicator)s and 2 316436000 (switch,infinite sm)s and 1 316436001 (switch,infinite lrg) and 2 316557300 (lens)s"
Corey L.
REFRIGERATOR AMANA ART318FFDW06 "Customer complaint fridge not cooling, unit was plugged in over night but cooling was off, turned cooling on and looked at other units needing svc, good frost pattern, found door fell off, missing hinge pin; ordrng 1 W11026307 (hinge-pin) and 1 WP489497 (screw)"
Jeff M.
REFRIGERATOR FRIGIDAIRE GLRS237ZAB6 "Start device has burned one of the prongs off of the compressor needs a new compressor also the condenser fan is not spinning causing the compressor to overheat needs both compressor and condenser fan estimate only; ordrng 1 5303918774 (condenser fan moto) and 1 5304511983 (COMPRESSOR ), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Found glove inside blower housing remove glove,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint no cooling, unit has been plugged in over night, fans and compressor is running, frz and ff at rm temp, no frost pattern at all, process stub to small to tap, unit needs evap and compressor; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Corey L.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint door handle loose, confirmed right side door handle is loose, tightened set screw, op test good"
Jeff M.
WASHER ELECTROLUX EWFLS70JIW0 "There is a hole in the bellow. Needs a new bellow ; ordrng 1 134616100 (bellows), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Customer complaint that unit is not cooling, properly, fresh food section temperature at 52 degrees, freezer section temperature at 38 degrees, partial frost pattern on freezer section evaporator , no frost pattern on fresh food section evaporator , found UV dye at fresh food section evaporator connection, recovered refrigerant, repaired leak, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
Jeff M.
WASHER MAYTAG MVWB835DW5 Unit is getting power green LED light on the control is not on needs a new control; ordrng 1 W11400681 (CONTROL )
Jeff M.
WASHER WHIRLPOOL WTW4955HW1 I ran the machine with five large bath towels unit tested good
Gabriel P.
MICROWAVE WHIRLPOOL WMH32519HV3 Light bulb staying on not turning off control relay stuck open will need a control also Call whirpool tech line about the sparking inside ; ordrng 2 W10840759 (support)s and 1 W11342846 (PC CONTROL )
Jeff M.
DRYER WHIRLPOOL WED5800EW I took the access panel off the dryer there was barely any lint buildup inside the unit. The heating ele cycles on and off. I took the fan housing apart nothing out of the ordinary. I took the cover for the 240 junction in the rear apart on the dryer no burnt wires. unit tested good could not find the source of the issue also could not smell a issue
Corina B.
WASHER MAYTAG MVWB725BW0 "Replaced the tub, rotor, stator, rps sensor. Started a normal cycle. Optest ok."
Jeff M.
REFRIGERATOR GE GSF25XGRABB "The fridge section is freezing things because the dampener control is broken the door is broken off of the control assembly; ordrng 1 WR49X10091 (refrigerator damper), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit is not drying clothes, ran diagnostics found f2e1(stuck key) error code, unit passed user interface test, started normal dry cycle, unit heated, good airflow outside, unable to duplicate the problem, unit is operating as designed"
Dan H.
WASHER MAYTAG MAH8700AWW "Customer complaint that unit stopped mid cycle and is not spinning, found unit not draining, drain pump is clear, unit needs new drain pump, customer does not want repair ; ordrng 1 WP34001320 (pump-drain), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER GE GTW485ASJWS Drain was seized in place. Installed new part unit tested good
David R.
WASHER MAYTAG MVWB766FW1 "Cc noise in agitate. Found gearcase making noise. Agitator cracked when trying to take off, no charge. Will need gearcase, slider, agitator, do not order parts ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 The fridge is 20° freezer is zero needs a new control board everything except recommended; ordrng 1 W11353813 (CONTROL )
Corey L.
DRYER SAMSUNG DV42H5000EW/A304 "Customer complaint dryer not turning just hums, confirmed, customer stated there has been several floods in the basement recently with at the most 3” standing, accessed drive motor and found shaft and clamps rusted, bench tested, passed, put back together started and stopped dryer while moving drum slightly to give different starting points, found a couple areas where drum would rest and bind shaft to prevent motor not engaging centrifugal switch, unable to locate part, #DC93-00101W, unable to repair"
Corey L.
REFRIGERATOR WHIRLPOOL ED25DQXBW00 "Installed parts listed, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Call whirlpool, they will not kill machine ask me to check thermister temp when check thermister it was 8.1ohms on scale 20k replace thermistor from sur plus parts W10838965 told by senior tech bj to replace ,opt test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Dan H.
WASHER ELECTROLUX EIFLS60LSS0 "Customer complaint that unit is not spinning and unit leaked all over the floor, found belt had fallen off of pulley, pulley is loose and wore a hole through the tub, unit needs new tub and basket, customer does not want repair ; ordrng 1 134642100 (shell,outer tub bear) and 1 134643000 (shell-outer tub fnt) and 1 137045000 (drum asm spin), used 1 1OVRSZ (oversized shipping) from stock"
Jason N.
WASHER WHIRLPOOL MVWC565FW2 Cc unit fills with water when not runningConfirmed hot side valve not closing. Replaced valve assembly using customer supplied pre Id part. Ran auto test and calibration. Op test good.
Jason N.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, installed new compressor, 3way valve, and uv dye drier. Brought system into a 29 in/hg vacuum for 15 min. Held vacuum and watched gauges, no change. Recharged system with 6 oz. of r134a. Unit cooling. Op test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WRT318FZDW01 Installed new part unit tested good
David R.
WASHER MAYTAG MVWB835DW1 "Replaced part, tested. Checked and tested control, good. Cleared all codes. Ran test 51/52."
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cc unit not dispensing water then I will Found water pressure to be to high going to fridge and closing water valve Found service pointer W11394954A to install pressure regulator Installed regulator from back stock Ran several cups of water OP Test Ok ; used 1 W10786952 (FILTERMATE ) from stock
Joe O.
DRYER AMANA NED5800HW0 "Cc: runs for a couple mins then stopsRan test cycle on timed dry, unit ran for 6 mins and shut off. Time continued to run. Unit then started back up. Cycled on and off multiple times. Cabinet started getting hot. Gave error code f3e3(thermistor open or shorted) checked thermistors. Checked good. Started unit with venting removed. Unit hats and has good air flow. Found no air flow coming out the house. Unit functioning as designed. Op test ok"
Jeff M.
WASHER MAYTAG MVWC565FW0 The sound the customer was hearing is normal I ran five large towels in a heavy and a short agitation unit tested good
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit not power onChecked voltage to control board, good at 117v. No diagnostics led. Unit needs control board. Replaced control using truck stock. Ran auto test and calibration. Op test good.; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Gabriel P.
WASHER WHIRLPOOL MHW3505FW1 Took bracket out of new basket also spin it but it was grinding is defective it wouldn’t spin freely look can pvr ; O-emld tckt
Jeff M.
WASHER MAYTAG MHW3505FW0 Installed new part unit tested good
Joe O.
REFRIGERATOR KITCHENAID KBFS20EVWH8 Cc: not making iceCycled ice maker. Found ice maker not cycling. Needs ice maker. Replaced ice maker. Cycled ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
Jason N.
WASHER WHIRLPOOL MVWX655DW2 "Cc unit stopped in mid cycle, no powerChecked power at control, only reading 50v. Checked power at outlet, good at 117v. Checked continuity on power cord, checked good. Plugged in unit to different outlet using extension cord, unit powered on. Drained unit, ran auto test. Unit op test good. Advised customer to contact electrician to evaluate outlet."
Jason N.
RANGE KITCHENAID KSGB900EBL0 "Cc display erraticCustomer states sometimes display will not appear, then it will come back. Replaced display board using customer supplied part. Display op test good. Ran diagnostics, found codes f2e1 for keypad stuck key. It’s possible keypad error may be causing display to lockup. If display board do another remedy this issue, will most likely need a ui keypad."
Jeff M.
WASHER MAYTAG MVWC565FW0 "Units not shifting I found the actuator failed in the hub assembly stripped out. Installed new part unit tested good ; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"
Brian M.
RANGE JENN-AIR JDS9865BDP "Cc of no bake Found control not sending power to bake elementFound bake element not within spec getting 8omhs on element and relay stuck open Needs element and control would recommend replacing thermostat ; ordrng 1 12001656 (sensor,ovn) and 1 WP8507P232-60 (cntrl-elec) and 1 WPW10310274 (elmnt-bake)"
David R.
RANGE WHIRLPOOL WEE745H0FS2 "Cc of oven not working. Also said she just had a power outage and wires down. Found harness and cord burnt at terminals. Replaced wires and cord. Tested bake and broil. Both good. Op test ok.; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: not cooling, no lightFound unit is receiving proper power. Checked power to power supply and control. Power supply is receiving and sending proper power. Control is receiving power but not putting power to any components. Needs main control; ordrng 1 WPW10675033 (cntrl-elec)"
Jeff M.
WASHER MAYTAG MVW7232HW0 Installed new part unit tested good
Jason N.
REFRIGERATOR GE GSE22ETHCBB "Cc unit grinding noise Customer stated it was making a grinding noise in freezer and product was getting frosty. Temps also went up to 10 in freezer and 42 in ff. Unit operating correctly when I arrived, temps at 37 in ff, -1 in freezer. Suspect frost buildup on evap. Evaporator normal frost at this time. Advised customer this may be an intermittent defrost problem associated with the control board. Quoted main board, customer is going to wait and see, estimate only at this time. Will call back if issue persists or gets worse."
Jeff M.
DRYER WHIRLPOOL GEW9250PW1 "Unit will not heat I found the heating element open needs a new heating element est only ; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Cc: noise, frost build upFound evap fan hitting frost in ff section. Found unit not defrosting properly. Drain is clear, thermistor in correct location. Needs control and ff thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)"
Corina B.
WASHER MAYTAG MHW5500FW0 CC that there was a spark on the control. Checked the power at the filter board and main control. 120 volts. No led light is blinking. Will need a main control and ui.
Joe O.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Cc: not cooling ff section, noiseFound temps in freezer at 2 degrees and ff at 53 degrees. Ran test 4. 3way valve is functioning. Ff evap started building frost pattern. Spoke with BJ, he stated the thermistor could be out of range. Ohmed out ff thermistors. Both thermistors are in range. Needs control; ordrng 1 WPW10589837 (cntrl-elec29970)"
Jeff M.
WASHER MAYTAG MVWX655DW The unit will not power on. The unit is getting 120vac the green light on the control board is off. Customer also told me the machine was taking a long time to fill bathwater unit will need main control and water valves; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)
David R.
WASHER MAYTAG WFW72HEDW0 "Cc code popping up, F9E1. Long drain error, also F3E1 water level sensor errorUnplugged. Removed back of unit, removed drain pump housing. Cleared out debris. Blew through pressure hose. Ran diagnostics test, when water was suppose to drain, did not, could hear fan blades broken inside pump. Tested water level sensor, open. Air trap is gunned up. Ordering parts.; ordrng 1 W10903220 (trap) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Cleared ice from frz evap, replaced control, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "CC that there is a loud noise. Evap fan and condenser fan, normal sound. Compressor sound normal. Damper is good. Could not duplicate the noise. Optest ok. Advised cust to get a video of the noise."
Corey L.
RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint oven keeps shutting off after beeping when starting a bake cycle and f3 appears, confirmed f3 error, temp sensor tests passed, harness checks pass, per tech sheet replacing sensor anyways with part sent, replaced, sensor, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the vent. Ran a calibration. Optest ok
Corina B.
DISHWASHER FRIGIDAIRE FGHD2433KF1 "CC that the unit is not working. Checked the terminal block, 0 volts. Checked outlet 120 volts. Plugged unit in started. Advised cust to replace the outlet. Optest ok."
Dan H.
REFRIGERATOR KITCHENAID KSSS48QDW05 "Recovered refrigerant, installed compressor , evaporator, heat exchanger, and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890075, 2 W10890099, 1 W10890121, 1 W10890126, 1 W10890290, 1 W10891056, and 1 W10891057 from stock"
Joe O.
COOKTOP MAYTAG MGC6430BDB "Cc: grates sliding around/ missing guide pointsFound rubber bumpers for grate missing, grate just slides around on cook top. Needs bumpers and adhesiveCustomer to install ; ordrng 1 W10841140 (adhesive) and 10 WP74007356 (bumper- gr)s"
Brian M.
DISHWASHER KITCHENAID KDPE234GPS0 Installed water valve Hooked up water and power Tested unit OP Test Ok
Gabriel P.
REFRIGERATOR WHIRLPOOL GX5FHDXVY04 "Cooling is functioning correctly issue was icemaker not making ice found and ice jammed melted ice the re cycle,pass it fill,opt test ok advise customer that if still not making ice he will need and ice maker also found frost building around seal check for air gaps didn’t find any door may was open on some point advise customer to make sure door close all the way"
Corina B.
WASHER WHIRLPOOL MHW3505FW1 "When removing the shipping bolts, basket does not spin freely. Will need a new basket. Floor is warping from water damage. Did take pic. Cust is calling whirlpool. ; ordrng 1 W10901030 (tub-outer), used 1 1OVRSZ (oversized shipping) from stock"
Corina B.
WASHER ELECTROLUX EIFLS60LSS0 "Found a pin hole in the hose; ordrng 1 134639910 (hose 9695), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "2169909203, customer complaint that washer tub is falling down, suspension is good, ran diagnostics found f8e1(long/no fill) error code, hot and cold valves open, drain hose is run properly, unit is operating as designed"
Dan H.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that unit is not heating, Confirmed, found switch on regulator missing, installed new regulator from truck stock surplus, op test good ; used 1 W11346659 (REGULATOR) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit stopped mid cycle Found UI dead no indicator light on control Need control board Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock
David R.
WASHER KENMORE 110.248523 "Cc unit not agitate or spin. Bypass lid switch, and tested. Unit did spin and agitate. Lid switch is broken. do not order parts ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
David R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found wash pump not seated all the way down on unit. Sticking up allowing water to pass under. Corrected latch arm on was pump. Poured water inside, waited a couple of mins, no leak. Op test ok"
Brian M.
WASHER WHIRLPOOL MVWB855DC1 Installed control and UI Ran auto test and calibration OP Test Ok
Brian M.
MICROWAVE FRIGIDAIRE LFMV164QF Cc unit blew fuse again Hooked up fuse jumper ran test Found door switches blowing fuse Needs door switches ; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509459 (SWITCH )
David R.
REFRIGERATOR AMANA ASI2575GRS00 "Cc unit not making cubed ice. Found wires were not connected to solenoid for cube/cursed. Corrected, tested. Good. Op test ok"
Gabriel P.
DISHWASHER JENN-AIR JDB8200AWS2 Found water leaking from diverter motor gave estimate he will not repair
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBH01 Replaced pad. Op test ok
Brian M.
WASHER MAYTAG MHW5500FW1 Cc of error and door not unlocking Found unit to have f5e3 error door lock Could not manually unlock door Switch is not working Needs door lock ; ordrng 1 WPW10443885 (door lock)
Dan H.
FREEZER MAYTAG MQF1656TEW02 "Customer complaint that unit is not cooling properly, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10236142 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE GE JGBP85DEM4WW Cc: oven not heatingFound igniter only pulling 2.5 amps. Needs igniter. Installed igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Cc: not coolingFound temps in ff section at 66 degrees and freezer at 66 degrees. Unit has no frost pattern. Compressor is extremely loud. Found unit pulling 1.5 amps. Tapped system found resting pressure at 75psi, and running pressures dropped to 61psi. Needs compressor. Customer does not want to repair at this time.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Jason N.
BIOW/MICROWAVE KITCHENAID KEMS309BSS00 "Installed hi limit thermostat. Ran bake test to 350, good heat, op test good."
Dan H.
RANGE WHIRLPOOL GS563LXSS0 "Customer complaint that oven is not heating, confirmed, found oven safety valve open, unit needs new regulator ; ordrng 1 WPW10293048 (valve-gas), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DRYER SAMSUNG DV50K8600EW The pulley was worn out installed new part unit tested good ; used 1 DC93-00634A (IDLER PULLEY) from stock
Jason N.
DISHWASHER KITCHENAID KDTE334GBS0 "Installed console, and door latch. Ran op test, op test good."
Corina B.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "CC that the unit is not cleaning. Found the spray arms clogged with debris, filter dirty. The dispenser is missing the rinse aid cap. Will need a new pump and motor, spray arms. And dispenser ; ordrng 1 W10837249 (spray arm lower) and 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor) and 1 WPW10340745 (tube-feed) and 1 WPW10498900 (spray arm)"
Joe O.
DISHWASHER MAYTAG MDB8979SEZ0 Cc: not powering on/won’t startChecked power at outlet. Receiving 120v. Plugged unit back in. Unit started working. Ran test cycle. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint ice maker making noise and not making ice, confirmed found ice mold bound up and unable to be freed, unit needs im; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that soap is not dissolving and dishes aren’t drying, Ran diagnostics found 7-1(no heat) and 4-3( motor not running, error codes, ran test cycle, heater heated, wash motor never started, found connection for power on wash motor broken, wash motor is receiving 120vac , unit needs new control and sump assembly ; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
David R.
RANGE KENMORE 790.963495 Replaced part. Tested bake at 350*. Good. Op test ok
Brian M.
WASHER AMANA NFW5800HW0 Cc unit showed loc Found unit to be on control lock held button for 3 sec lock turned off Ran auto test #12 no issues found Ran quick wash with garments no issue found OP Test Ok
Corey L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint top rack not closing all the way, confirmed, found an old wheel from left side adjuster in track, removed, op test good"
Gabriel P.
REFRIGERATOR MAYTAG MFI2570FEZ02 "Could not found and issue with icemaker there was ice on tray also cycle icemaker and fill and harvest,is working"
David R.
WASHER GE GTWN4250D1WS "Cc of noise in spin. Found the shaft assembly was going bad, water leaking from center where seal was at. Verified loud noise. Gave estimate to customer. Customer paid SVC, do not order parts **would need senior tech to assist; ordrng 1 WH01X10302 (washing machine driv ) and 1 WH38X10019 (washing machine shaf ), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SEY05 "CC that there is a loud noise. Found the evap Is not going into a defrost. Ran diag for defrost 0 volts from the control to the defrost heater. Checked the bi metal, good. Heater good. Will need a main control."
Corey L.
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced control, ran quick test cycle, op test good"
Brian M.
WASHER GE GTW460ASJ9WW Cc unit shutting down and unit is wobbling across floor Found error for lid lock error 32 critical lid lock failure tech sheet says to replace lid lock Found suspension to be weak ; ordrng 1 WH01X27954 (lid lock quick relea) and 2 WH16X26910 (rod & spring asm rig)s and 2 WH16X26911 (rod & spring asm lef)s and 1 WH19X24141 (lid lock harness)
Jason N.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Installed ice maker. Started self cycle, cycled normally, filled with water. Op test good."
Jason N.
DRYER KENMORE 110.770326 "Installed thermistor, cleaned out unit vent housing and tube. Ran timed cycle on high heat with vent off. Good airflow, reaching 160 degrees then shutoff. Reattached venting, checked airflow at vent outlet, low airflow, venting will need serviced. Unit op test good."
Jason N.
DISHWASHER WHIRLPOOL WDT970SAHB0 "Cc unit not cleaning dishes Ran diagnostics found codes f6e4 for float switch open, f3e3 for failed owi calibration. Found float switch lever popped out, no water entering unit. Reinstalled. Ran diagnostics mode cycle. Op test good. Advised customer to run a clean cycle on hi temp before running the next load."
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit spin light staying on, not advancing.Ran diagnostics, found code f9e1 for long drain. Ran auto cycle and calibration. All functions passed. Started normal load, let run complete cycle. Ran all the way till the end, unit tried to final drain after spin, stuck in drain cycle. Pulled pressure hose off, hose clear. Unit will not advance. Unit needs control. Customer does not want to repair."
Gabriel P.
RANGE FRIGIDAIRE LFGF3052TFA Found 120 going to igniter but igniter not glowing replace from truck stock opt test ok ; used 1 12400035 (IGNITER) from stock
Corey L.
WASHER WHIRLPOOL MHW5630HW0 "Installed pump and bellow, ran quick wash, no leaking observed, advised to monitor next time you do a clean wash cycle"
Gabriel P.
WASHER WHIRLPOOL WTW4800XQ4 "Replace suspension ran drain and spin,opt test ok"
Corey L.
WASHER MAYTAG MVWC565FW2 "Customer complaint washer not filling with water or completing cycle all the time, ran diagnostics found f0e5, unit is next to floor drain in basement with a steep taper to drain and front left leg is on foam to shim out unit but still leaning forward tub is resting on front panel, started high spin, unit shook excessively, adjusted unit around to better position, ran high spin, shaking normally but advised to install on a solid surface and level, customer stated he purchased a pedestal thing with adjustable feet"
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Gearcase shaft broken making loud noise on spin also hub stripped and found cam pulley missing the screw replace from truck stock,opt test ok ; used 1 W10528947 (HUB), 1 W10721967 (PULLEY), and 1 W11035751 (VMW GEARCASE) from stock"
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Call whirlpool ask me to replace parts again then call bj senior technician ask me to put 100% silicone he thinks there is no issue with cover,opt test ok"
Corina B.
DISHWASHER KITCHENAID KDTE404DSS0 "CC that the unit will not turn on and the lower rack is hard to pull out. Found the turbidity sensor is shorted with the wires are corroded. The lower rack is getting stuck on the glides. Will need a new sensor, wire harness and the glides. ; ordrng 1 W10822165 (track) and 1 W10822166 (track) and 1 W10861608 (harns-wire) and 1 WPW10705575 (sensor)"
Jason N.
DRYER MAYTAG MEDB850YW2 "Installed heater element. Ran times dry op test. Good heat, op test good."
Corey L.
REFRIGERATOR WHIRLPOOL ED25DQXBW00 "Customer complaint ice ice clumping in bin and there is a leak on right side of fridge onto floor, confirmed ice clumping from ice maker not mounted to front screw allowing im to sag and pour water out of mold every fill, corrected, found leak at water valve; ordrng 1 4318046 (water valve dual) and 1 W10823511 (tube-water) and 1 WP2196157 (fitting)"
Gabriel P.
WASHER MAYTAG MVWB765FW3 Replaced the agitator. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed led module. Lights functioning. Op test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found lots of water inside deli control and one orange wire broke from drawer will need the drawer with control do not order parts till we get proper receipt she said she purchase unit on 7/4/19 but receipt was not showing no model number shes going to sears today to get the correct receipt also she didn’t want to pay service call told her she will be bill if is not under 1 year manufacture warranty ; ordrng 1 W10815669 (dor-fip ss), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
RANGE WHIRLPOOL AGG222VDW4 "Cc that is making a loud noise from the fan. Called senior tech BJ explain him the issue . unit does not have a fan, customer showed video coming from the unit. Ordering regulator. ; ordrng 1 W10177394 (regulator)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed new part unit tested good
Gabriel P.
DRYER WHIRLPOOL WED92HEFC0 "Cc that the unit is not heating. Ran diagnostics, found F4E4 L2 Line Voltage Error, F4E3 Restricted Air Flow. Cust said that she cleared out the lint from the vent outside. Checked Voltage from outlet was 240v L1 140v L2 140v. And unit 240v as well. Checked 200 ohm on heating element is open ordering ; ordrng 1 WP8544771 (element)"
Joe O.
DRYER WHIRLPOOL MEDB835DW4 "Cc: loud noise, smells hotFound unit receiving proper power. Ran test cycle. Could not duplicate issue. Unit functioning as designed. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard."
David R.
REFRIGERATOR KITCHENAID KSCS25FTSS01 Replaced parts. Tested. Good. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint ice maker not making ice and food is freezing in ff, confirmed, ice maker cycled, found fill tube frozen, temp was 11 in ice bin, 30 ff and -5 in frz , moved frz from -5 max cold to recommended, thermistors check passed, customer using after market filter unable to find one at local hardware store, gave wpl number to order from, ordering valve and reservoir, ordering control if temps have not improved in 48 hours control will need replaced; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec) and 1 W11346622 (RESERVOIR )"
Corey L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer showed pop putting unit under warranty, complaint frz getting warm found ice cream melted after putting in from store, temps were 37 ff and 22 frz, thermistors check passed, fans operating, found ball of ice on top right of evap, unit has low side leak, compressor very hot, unit needs evaporator and compressor; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryeR) and 1 WPW10313899 (evaporator)"
David R.
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not turning on, customer called whirlpool before we came out here, they advised of a hard reset, unplug or reset at breaker, today unit is working. No techs notes. Unplugged, plugged in. Checked everything over. All buttons are working and taking commands. Over suds error. Ran through diagnostics test 12, good. All components working correctly. Test good as of today. Op test ok."
Corina B.
RANGE FRIGIDAIRE FGF368GMR Replaced the spark module and the harness. Optest ng. Found the front left burner not sparking and the right rear not releasing gas. Will need a new igniter assembly.; used 1 SHIPPING (shipping and handling) from stock
Corina B.
WASHER WHIRLPOOL WET4024HW0 "Cust showed pop, sent pic. CC that the lid lock does not turn off. Found the lid lock is covered in detergent.. will need a new lock and control. ; ordrng 1 W11189137 (cntrl-elec) and 1 W11371714 (LATCH)"
Joe O.
WASHER GE WCVH6400J0WW "Cc: burning smell, smokingCustomer states it happens around the spin cycle. Belt has good tension, belt and pulleys look to be in good shape. Ran normal cycle, ran drain and spin. Ran drain and spin with wet load. Could not duplicate issue. Op test ok"
Joe O.
DRYER GE GTD33EASK0WW "Cc: won’t startFound unit receiving proper power. Found high limit thermostat open needs high limit thermostat. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; ordrng 1 WE04X26139 (high limit thermosta502), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER AMANA NTW4516FW3 The water valve is failing needs replaced ; ordrng 1 W11210463 (valve)
David R.
RANGE WHIRLPOOL WEG750H0HB0 Console sent out was black stainless. Need all black console control but do not see options on parts look up on Marcone. Sending over to parts to research; O-emld tckt
David R.
REFRIGERATOR GE CYE23TSDDSS "Replaced fan,When replacing old fan, new one came right on. Op test ok; O-emld tckt"
David R.
DRYER KENMORE 110.7107801A "Cc unit not starting, light in drum not working, unit ran for 15-20 mins then just stopped. Verified part put in is good, loose connection. Tightened. Good. Tested. Op test ok"
David R.
WASHER MAYTAG MVWB725BW0 "Cc UL code. Went into diagnostics, also found F51, RPS failure. Turned barker by hand, loud grinning coming from bearings. Pushed basket down, bouncing, bad suspension rods. Will need suspension, sensor and bearings. do not order parts.; ordrng 1 W10247710 (washer,suspension) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
REFRIGERATOR AMANA ART318FFDW06 Customer states they never received the evaporator. Compressor and drier arrived. Reordering evaporatorPart shows out of stock office to reschedule; ordrng 1 W11407409 (EVAPORATOR)
David R.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc leaking from top of fridge. Found connection loose going back to fridge, reconnected all the way, tested. Good. No leaks. Op test ok."
Joe O.
RANGE KITCHENAID KSDB900ESS2 "Cc: call service message, knob pulling outFound error code f2e1(stuck key). Ran auto test. Found burner valve twisted and not aligned. Needs ui and manifold assembly; ordrng 1 W10826727 (manifold) and 1 W10913685 (panl-cntrl)"
Corey L.
RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint oven not lighting just clicks, confirmed, found baking sheet in drawer slid back and bumped ignitor, corrected, advised not to fill drawer past side walls, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dw leaking noticed about 10 min after starting a cycle, found drain pump installed missing a knuckle to lock in not giving good seal, corrected, apologized, customer stated no problem, filled and drained unit twice without leaks, asked customer if ok to leave a water mat, ok, left water mit mat"
Corina B.
RANGE WHIRLPOOL WFG320M0BS3 CC that the front is bent. Found the valve stem is twisted and the knob is cracked. Will need a new valve and knob. ; ordrng 1 W11105201 (valve-brnr) and 1 WPW10339442 (knob)
Corina B.
DISHWASHER MAYTAG MDB4949SHZ1 CC that the unit does not close. Unit is not installed. Found the left side hinge is not sitting correctly. Reseated the door and hinge. Advised cust to have unit secured to the cabinets or the counter. Unit is still leaking and not closing properly. The inner door is bent at the top. Will need new hinges and the inner door. ; ordrng 1 W10908291 (door-inner) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Brian M.
COOKTOP GAS WHIRLPOOL WFG374LVS1 New set of switches still not built the right way but correct part number Rebuilt switch using new wire harness parts OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
DISHWASHER FRIGIDAIRE FFBD2406NW7B "CC that the power went out and would not come back on. Started the dishwasher several times, ui would not respond after the unit started. Will need a main control and ui. ; ordrng 1 154877801 (overlay) and 1 154887201 (switch assembly) and 1 5304502611 (board)"
Brian M.
RANGE JENN-AIR JES1750EB1 Installed control Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Brian M.
MICROWAVE WHIRLPOOL WML75011HZ2 Cc unit not heating and he had another company out who replaced door switches Found door switches not wired correctly Re ran with wires corrected still no heat Found relay on board not opening Needs control Est only
Brian M.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Installed control Unit is running and cooling Advised to watch for 48 hours OP Test Ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Cust will send a pic of the delivery date. CC that the unit is not dispensing ice. Found the ice bin had a clump of ice lodge in the augur. Cleared the ice. Optest ok. Crisper bin is cracked. Cust can install. ; ordrng 1 W11162443 (cover)
Jeff M.
WASHER MAYTAG MVWC465HW2 I ran the unit in a high speed spin unit tested good I found a plastic bottle under the unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 I called Whirlpool tech line I told him the temperatures inside the fridge are between 38 and 42 there’s no frost in the freezer unit tested good
Corina B.
REFRIGERATOR WHIRLPOOL WSR57R18DM "CC that the unit is not cooling. 45* threw out the ff. Checked the evap, good frost pattern. Evap fan is running. Checked the thermistor, good. Will need a main control. ; ordrng 1 W10812033 (contrl-box)"
Brian M.
REFRIGERATOR WHIRLPOOL AFI2538AES Installed control Programmed board Unit is cooling Advised on 24 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
DRYER MAYTAG MGDB850YW1 "The motor relay in the Main control is fixed closed. Main board needs to be replaced ; ordrng 1 WPW10432257 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced part. Tested. Good. Op test ok
Jeff M.
DRYER WHIRLPOOL WED4850HW0 Installed new part unit tested good