Near Olmsted Township, OH 44138
Marie V
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc that the unit makes a noise when is at the end of the cycle. Ran diag found no error codes. Ran auto test , heard the noise. Gear case oil came out. Gear case will need to be replaced. Also cam is stripped and the belt is loose. Ordering parts; ordrng
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/16/2020
WASHER WHIRLPOOL MAV8601AWW "Cc that the unit is not spinning. Removed belt from unit pump and trans pulley turns freely.motor is seized. ; ordrng 1 WP21001950 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Near Garfield Heights, OH 44125
Dan
Job Details: 12/16/2020
DRYER GE GTD45GASJ2WS "Customer complaint that knob is broken and light is not working, confirmed timer knob is broken off, bulb is blown, unit needs new timer and bulb; ordrng 1 WE04X24551 (Timer) and 1 WE05X20431 (Bulb), used 1 SHIPPING (shipping and handling) from stock"
Near Lyndhurst, OH 44124
Dan
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Elyria, OH 44035
Marie V
Job Details: 12/16/2020
DRYER AMANA NED4655EW1 "Cc that the unit is not starting. Confirmed, drum is not turning. Blower wheel was stuck with fabric softener pellets , they were melted and got stuck. Tested unit found out that is not heating. Check power. From L1 toN 123 V from L2 to N 123 V from L1 t
Near South Russell, OH 44022
Dan
Job Details: 12/16/2020
DISHWASHER GE DDT595SSJ0SS "Customer complaint that unit is not turning on, confirmed, power to control, board is flashing 7 times(csm tripped), reset control, op test good"
Near Rocky River, OH 44116
Dan
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new door, op test good"
Near North Perry, OH 44081
Joe O
Job Details: 12/16/2020
WASHER MAYTAG MHW6630HW "Cc: will not turn onFound error codes f5e2(lock failure) f0e1(load in unit during clean washer cycle) f8e1(long fill) f0e5(off balance) f0e2(oversuds). Ran quick test. Found door is locking. Unit is filling, all valves are functioning. Service pointer W1
Near Chardon, OH 44024
Jeff M
Job Details: 12/16/2020
REFRIGERATOR AMANA ASD2624HEB "The evaporator is leaking there’s a big chunk of ice at the tubing where it comes out of the cabinet into the evap. EST only ; ordrng 1 12001940 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 12/16/2020
REFRIGERATOR KENMORE 596.722842 "Cc: not making iceFound ice maker will not cycle. Found ice maker is receiving proper power. Needs ice maker.Ice maker shows out of stock, office to reschedule; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Cc unit not dispensing water or ice, also interior lights are out. Found no ice in dispenser, no water dispense, UI lights are staying on, no pantry board function. Checked pantry board, pantry board only receiving 3.7v dc. Checked voltage at power board
Near Bainbridge, OH 44023
Dan
Job Details: 12/16/2020
REFRIGERATOR FRIGIDAIRE dgus2645lf2 "Customer complaint that unit is leaking and not making ice, Found Ice maker not filling, ice maker is sending 120vac to valve, valve worked after plugged back in, advised customer to monitor, found evaporator drain tube clogged, cleared evaporator d
Near Windham, OH 44288
Jason N
Job Details: 12/16/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit too hot on the outsideCustomer states she used it once, and deemed it unsafe because the outer left side became too hot. Ran bake test to 350 degrees, left front corner of oven getting warm. Pulled top, found oven cavity insulation uncovering cor
Near Strongsville, OH 44136
David R
Job Details: 12/16/2020
WASHER MAYTAG MVWB765FW2 "Cc when unit on, display stays on normal even when switching the knob around will not do anything, most of the time will not start. Went through diagnostics error codes, found F2E1 UI stuck button, F5E2 lid lock failure, F5E4 lid not opened between cycle
Near Painesville Township, OH 44077
Joe O
Job Details: 12/16/2020
DISHWASHER MAYTAG MDB8959SKB0 "Cc: error code, not drainingFound error code f9e1(not draining). Found chopper blade broke in drain pump. Needs drain pump. Drain pump out of stock. Office to reschedule; ordrng 1 W11412291 (DRAIN PUMP)"
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
MICROWAVE WHIRLPOOL WMH76719CZ "Cc issue with unit turntable.Confirmed turntable not working, checked power in, good at 121v. Replaced turntable motor and coupling using customer supplied pre Id parts. Ran operation test, turntable operation good. Op test good."
Near Strongsville, OH 44136
David R
Job Details: 12/16/2020
OTR MICROWAVE WHIRLPOOL WMH31017AB1 "Took pictures of damage, mostly the inside cabinet is charred. Asked customer what they were cooking, he said nothing, his wife turned and on and was about to put something in. Let customer know that a load has to be in unit for it to work properly other
Near Bainbridge Township, OH 44023
Dan
Job Details: 12/16/2020
MICROWAVE GE PSB1201NSS01 "Customer complaint that turntable is not working, confirmed, found shaft broken, motor is turning, unit needs new shaft, customer does not want repair at this time ; ordrng 1 WB06X10693 (Shaft), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details: 12/16/2020
DISHWASHER GE GDF520PGJ5WW "When taking pimp apart, found pieces of glass stuck inside, blades inside pump damaged. Replaced everything, tested, good. Op test ok.; used 1 SHIPPING (shipping and handling) from stock"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/16/2020
REFRIGERATOR GE GFSS2HCYCSS "Cc: not cooling ff section, hollow cubesFound freezer temps at 3 degrees, ff section at 66 degrees. Found freezer glide sticking. Found evap fan is receiving proper power, but not spinning. Found low water pressure to ice maker. Needs glide, evap fan and
Near University Heights, OH 44118
Joe O
Job Details: 12/16/2020
RANGE WHIRLPOOL MER6600FZ2 Harness did not come with hidden bake harness. Need hidden bake harness; ordrng 1 W11172528 (harns-wire)
Near North Royalton, OH 44133
David R
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced door. Tested. Good. Op test ok
Near Avon Lake, OH 44012
Marie V
Job Details: 12/16/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ4 "0588 number needs to be removed , its an old number. Cc that the unit is making a pop sound when press start. Put cup of water ,it worked, no spark or pop noises. Check all congestion and check all cables looking for any burn or black spots. Nothing. Put
Near Bainbridge Township, OH 44023
Dan
Job Details: 12/16/2020
REFRIGERATOR GE GFSL6KEXCLS "Customer complaint that deli drawer is broken cause ice builds up underneath, deli drawer is broken, found fresh food section evaporator drain tube clogged, unit needs new deli drawer and drain tube cleared, customer does not want repair at this time;
Near Strongsville, OH 44149
David R
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Replaced parts. Tested. Both valves are good. Op test ok
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc drain problem.Ran diagnostics, found codes, f0e5 for offbalance load detected. Ran auto test all functions passed, no issues found with unit. Unit is working as designed."
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
WASHER MAYTAG MVWP576KW "Cc unit leaking water Checked unit for damage to internals. Found leak origination point to be inner drain hose connection to drain pump, pushed too far onto drain pump nipple causing hose to not seal correctly. Reset drain hose connection."
Near Lorain, OH 44053
Marie V
Job Details: 12/16/2020
WASHER MAYTAG MVWB765FW0 Replaced parts. Ran calibration.op test ok
Near Willowick, OH 44095
Joe O
Job Details: 12/16/2020
DRYER WHIRLPOOL MGD6230HW0 Cc: not dryingFound venting blocked. Found unit has good heat and good air flow. Need venting cleared. Op test ok
Near Streetsboro, OH 44241
Jason N
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit not coolingFound unit, only slightly cool in freezer section. Amp draw on compressor only reading .2 amps. Cap tube frosted behind unit from filter dryer. Suspected restriction in filter drier. Recovered refrigerant, install new uv filter drier f
Near North Royalton, OH 44133
David R
Job Details: 12/16/2020
RANGE WHIRLPOOL WFG975H0HV1 "Cc can not turn oven bake/broil via app, customer has unplugged unit, remote enabled is on, has already deleted appliance and added on, still not working via app. Chris sent me over to whirlpool connect, followed their instructions, unplugged unit for 1
Near Bainbridge Township, OH 44023
Dan
Job Details: 12/16/2020
RANGE GE JTP70SP1SS "Customer complaint that unit is not maintaining temperature, started bake for 350 degrees, temperature after preheat at 355 degrees, unable to duplicate the problem , unit is operating as designed"
Near Garfield Heights, OH 44125
David R
Job Details: 12/16/2020
WASHER WHIRLPOOL WTW4616FW0 "Cc unit not spinning. Found F7E5, shifter fault. Ran diagnostics, would not shift in between agitate and spin. Nothing binding unit up. Also missing drain hose clamp. Ordering clamp and shifter ***parts can you find clamp needed for drain hose ; ordrng 1
Near Highland Heights, OH 44143
Dan
Job Details: 12/16/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that led light is out, installed new module from truck stock surplus ; used 1 W10908166 (Led module) from stock"
Near Geneva, OH 44041
Jeff M
Job Details: 12/16/2020
DRYER SAMSUNG DV40J3000EWA2 Installed the new part op tested good.
Near Brimfield Township, OH 44240
Jason N
Job Details: 12/16/2020
DRYER WHIRLPOOL WED49STBW1 "Cc unit not heating, thinks it is a temp sensor.Unit will not cycle, checked all thermals, found thermal fuse open. Replaced using truck stock. Ran dryer op test, good heat and airflow. Customer has a long vent run through the house to the outside, advis
Near Auburn Township, OH 44023
Jason N
Job Details: 12/16/2020
WASHER WHIRLPOOL WFW9400SW01 "Cc unit door hinge broken, door not closingConfirmed door hinge broken at hinge pin. Replaced using customer supplied part. Ran operational test to ensure door alignment is good to bellow gasket. Op test good, door close, and no leaks."
Near Painesville Township, OH 44077
Joe O
Job Details: 12/16/2020
REFRIGERATOR KENMORE 106.8590283 Cc: loud vibration noiseFound compressor extremely loud. Needs compressor and drier.Customer does not want to repair at this time
Near Willoughby, OH 44094
Dan
Job Details: 12/16/2020
RANGE WHIRLPOOL WFE525S0JT "Customer complaint of squeaking noise and console is dented, confirmed , unit outside of 30 cosmetic damage warranty, squeaking sound is coming from element mounts moving across oven floor when metal is expanding, unit is operating as designed"
Near Middleburg Heights, OH 44130
David R
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc left side door a little bit shorter than right. Looked over door, hinges and brackets are good. Nothing broke. Let customer know know about leveling feet. They can raise themselves. Good."
Near Kent, OH 44240
Jason N
Job Details: 12/16/2020
WASHER MAYTAG MVWC465HW2 "Cc unit not workingCustomer stated it doesn’t seem to work. Had an electrician out who said everything was ok. Ran diagnostics, found code f8e1 for long fill/no fill. Found hot valve turned off to unit. Turned on. Ran auto test and calibration. Could not
Near Avon, OH 44011
Marie V
Job Details: 12/16/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Cc that the fresh food section is not cooling . Found fresh food evaporator frozen. Temp on ff 58 and 9 on freezer. Thermistor tested good. Have to defrost evaporator and relocate bimetal to cap tube side. Evaporator fan is receiving 15 volts DC but isn
Near Ashtabula, OH 44004
Jeff M
Job Details: 12/16/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PF Upon my arrival the bin was full of ice everything tested good
Near Kent, OH 44240
Jason N
Job Details: 12/16/2020
WASHER MAYTAG MVWC465HW2 Installed drain pump. Ran auto test. Op test good.
Near Elyria, OH 44035
Marie V
Job Details: 12/16/2020
DRYER AMANA NED4655EW1 "Cc that the unit is not starting. Confirmed, drum is not turning. Blower wheel was stuck with fabric softener pellets , they were melted and got stuck. Tested unit found out that is not heating. Check power. From L1 toN 123 V from L2 to N 123 V from L1 t
Near Highland Heights, OH 44143
Dan
Job Details: 12/15/2020
WASHER WHIRLPOOL MVWB766FW1 "Customer complaint that unit is not starting, confirmed, control is receiving 120vac, unit needs new control; ordrng 1 W11135392 (Cntrl)"
Near Lyndhurst, OH 44124
Dan
Job Details: 12/15/2020
SXS REFRIGERATOR GE GSS23QGTAWW "Customer complaint of ticking noise, evaporator fan making slight noise, unit needs new evaporator fan motor, customer does not want repair at this time ; ordrng 1 WR60X10185 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44132
Jason N
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Cc unit ice maker not working Found unit ice maker stuck in mid harvest, motor is trying to index. Able to push mold tray, but motor will not engage, internal gear damage suspected. Unit needs ice maker. ; ordrng 1 W10873791 (ICEMAKER8987), used 1 SHIPPI
Near Solon, OH 44139
Dan
Job Details: 12/15/2020
OTR MICROWAVE WHIRLPOOL WMH53520CS5 "Customer complaint that unit caught fire while defrosting food, found wave guide cover burned off, found fuse and cavity fuse open, no other burnt components found, unit needs wave guide cover, cavity fuse, and main fuse unable to find wav guide cover,
Near Solon, OH 44139
Dan
Job Details: 12/15/2020
WALL OVEN GE JTP17S0C2SS "Customer complaint of f7 error code and keys are not working, confirmed, unit needs new keypad, part is no longer available ; ordrng 1 WB27T10262 (Ui)"
Near Warrensville Heights, OH 44128
Joe O
Job Details: 12/15/2020
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Installed ice maker. Entered diagnostics. Cycled ice maker. Found ice maker will not cycle. Motor timed out, or switch faulty. Found lower door harness wires broken. Needs door. Advised customer doors are made to order and can take up to 8 weeks. Office
Near Pepper Pike, OH 44124
Corina H
Job Details: 12/15/2020
REFRIGERATOR GE ZISS480DRGSS "CC that the freezer quit working then the ff section, then came back on. Checked Fz temp 10* ff 45* the evap has a good frost pattern. Will need a main control and ui. Ui is nla. ; ordrng 1 WR55X10560 (Control) and 1 WR55X10159 (Ui), used 1 Shipping from
Near Cleveland, OH 44113
Corina H
Job Details: 12/15/2020
RANGE JENN-AIR JGS9900BDS "CC that the front right burner does not light, the oven bake does not work, the door does not shut, and the knob is broken. Found the igniter spark not hitting the burner. The screws are stripped on the front two burners. Will need to be drilled out. The
Near South Russell, OH 44022
Joe O
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL GU1500XTKB0 "Cc: not drainingFound unit has standing water, not draining. Found drain tube is clear. Needs drain pumpCustomer does not want to repair at this time"
Near Lakewood, OH 44107
Marie V
Job Details: 12/15/2020
WASHER MAYTAG MVWC415EW1 "Cc that the unit fills with water and does nothing. Ran diag found F0E5 off load balance. Found shifter stripped. ; ordrng 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Leroy Township, OH 44077
Jeff M
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit tested good. Between the last time I was here and now the freezer light module failed needs to be replaced. shows that it’s outside of warranty I told the customer I would submit it to warranty and see what they say ; ordrng 1 W10
Near Lyndhurst, OH 44124
Jason N
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDF310PAAW1 "Cc unit has standing water insideConfirmed standing water ran cancel drain, pump working. Checked drain connection at disposal. Found hose clogged with debris. Cleared debris from disposal port, snaked drain line to loosen debris. Ran unit drain while sn
Near Chardon, OH 44024
Jeff M
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 The evaporator fan is not spinning so the unit is not properly cooling I found The main control board is not sending power needs a new main control board and fan.; ordrng 1 W11196400 (cntrl-elec) and 1 WP2315549 (evap fan motor)
Near Cleveland Heights, OH 44121
Jason N
Job Details: 12/15/2020
WASHER AMANA NTW4516FW3 "Cc unit not startingCust states it wouldn’t start spin cycle, but now it’s working, but leaking water when it fills. Found drain hose not connected to back on unit. Connected drain hose. Ran auto test, drain hose is kinked going into stand pipe, drain is
Near Cleveland, OH 44118
Joe O
Job Details: 12/15/2020
WALL OVEN WHIRLPOOL WOS72EC0HS00 "Cc: not operatingFound ui not functioning. Found control is receiving proper power. Found no mounting hardware for vent. Needs control, ui and mounting screws. Customer showed pop.Screws show out of stock. Office to reschedule; ordrng 3 W11193480 (screw)
Near Euclid, OH 44123
Jason N
Job Details: 12/15/2020
WASHER MAYTAG LAT8234AAE "Cc unit not advancing cycles, won’t drainFound unit tub full of water, no power to unit, found breaker tripped for outlet. Ran spin cycle, lights dimmed, no movement from unit. Removed belts from underneath unit to checked for seized components. Found dr
Near Cleveland, OH 44119
Jason N
Job Details: 12/15/2020
N/A N/A MDBH950AWB Cc unit door handle looseFound door handle pin broken away at latch. Unit needs latch assembly.; ordrng 1 WPW10130695 (latch kit)
Near Austinburg, OH 44010
Jeff M
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW1 "The unit was not running it had a overload, balance, and a suds code. I cleared the code re-calibrate the machine I showed the customer the proper way to load the machine we filled the washer up with a load of towels 3/4 the way full we added 2 tablespoo
Near Mentor, OH 44060
Jeff M
Job Details: 12/15/2020
REFRIGERATOR GE CFE28TSHBSS The door appears to be leaking from the water dispenser for the icemaker that’s built into the door. I shimmed the icemaker so it sits closer to the door unit tested good
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 12/15/2020
RANGE FRIGIDAIRE LFGF3054TFB "Cc: during self clean unit shut down and locked, no powerFound power wire harness pinched between the panels. Needs main harness; ordrng 1 5304516119 (HARNESS5724), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from sto
Near Painesville, OH 44077
Jeff M
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW95HEDW0 Customer was having an issue with the machine not filling with water correctly I found that the hot water valve was turned off. I ran a test cycle everything tested good I have the water valves for return. The cost of the part came to 107 the service call
Near Solon, OH 44139
Jason N
Job Details: 12/15/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit controls not responding Customer stated the controls intermittently respond. Some days they will not work, they are working today. Ran diagnostics, found code 7-1 for no heat. Ran diagnostics all they way through, heater turned on at end, no code
Near Columbia Township, OH 44028
Corina H
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ02 "Cust showed pop, sent pic CC that the right door squeaks and there is scratches on the left hand side. Found scratches on the left hand side. Will need a new door. Found a dent on the right hand door. Will need a new left and right hand door. ; ordrng 1
Near Painesville, OH 44077
Jeff M
Job Details: 12/15/2020
WASHER MAYTAG MVWC565FW0 The hub assembly was stripped out. Installed the new part op tested good.; used 1 W10528947 (HUB) from stock
Near Cleveland, OH 44119
Jason N
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 "Cc unit leaking, not washing dishes, and not drainingCustomer states never worked since they got it. Checked drain at disposal connections. Found drain port knockout plug still intact. Advised customer I will have to charge them a service call to knock t
Near Parma Heights, OH 44130
Corina H
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW6120HW0 "CC that there is an off balance, was only a twin blanket. Advised cust to add a couple of towels when washing a twin blanket. 6-8 bath towels equals a half a basket. Optest ok."
Near Maple Heights, OH 44137
Dan
Job Details: 12/15/2020
DRYER MAYTAG MDG3758AWW "Installed new motor, op test good"
Near Maple Heights, OH 44137
Dan
Job Details: 12/15/2020
WASHER MAYTAG MVWB835DW1 "Customer complaint that oxi is not dispensing, found oxi button turned off, explained to customer that the oxi button has to be on to dispense, Customer states shes never had to push any buttons before, explained again that oxi will not dispense with
Near Westlake, OH 44145
Corina H
Job Details: 12/15/2020
DISHWASHER KITCHENAID KDTE204ESS1 "CC that the water is not getting drain out. Removed the drain pump clear. Found the drain hose has a blockage. Will need a new drain hose. Cust can install. ; ordrng 1 WPW10545278 (Drain hose) and 1 W10712310 (Extension hose), used 1 SHIPPING (shipping a
Near Strongsville, OH 44149
David R
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc Icemaker fascia wasn’t opening correctly. Took off, found wire was in the way of letting it open/close correctly. Moved wire over. Good. If any more problems will order the fascia heater out. As of now, op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/15/2020
REFRIGERATOR FRIGIDAIRE FGHS2655PF5A Did not found any issue when arrive it dispense water and ice advice to monitor
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW75HEFW0 Cc: door locked and hummingFound error codes f3e1(water level sensor error) and f5e2(door lock error). Ran small cycle. Door is locking. Unit filled to desired level. Needs control, Customer does not want to repair at this time; saved tckt
Near Lakewood, OH 44107
Marie V
Job Details: 12/15/2020
DRYER WHIRLPOOL wed9500tw3 Cc that the unit does not run and has an error code. Found f01 primary control failure. Replace Control ran unit for 15 min. Op test ok brought core for return.
Near Rocky River, OH 44116
Marie V
Job Details: 12/15/2020
DRYER MAYTAG LDG8414AAE "Cc that is making a loud noise and is leaving black marks on clothes. Found front glides worn out. Will need to be replaced. Cust will call office if she wants to continue with repair.; ordrng 2 306508 (Kit glide)s, used 1 SHIPPING (shipping and handling
Near Highland Heights, OH 44143
Joe O
Job Details: 12/15/2020
DRYER SAMSUNG DV45K6500EW/A3 Cc: squealingFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Ran test cycle. Op test ok; used 1 DC93-00634A (IDLER PULLEY4442) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 12/15/2020
DRYER WHIRLPOOL WED5100HW0 Customer had power outage and dryer start it to act up ran regular cycle and it stay on sensing but it was drying but then it stop and throw a f3e2 error code open or shorted moister sensor ran time dry and it work no issue on time dry ; ordrng 1 W1116404
Near Solon, OH 44139
Jason N
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Cc unit front deli pan humidity slider not workingConfirmed LH deli pan humidity slider stuck. Replaced front pan cover using customer supplied pre Id part. Op test good.
Near Brecksville, OH 44141
David R
Job Details: 12/15/2020
WASHER MAYTAG MVWB880BW0 Replaced parts. Tested in diagnostics. Op test ok
Near North Ridgeville, OH 44039
Corina H
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 CC that the freezer door does not shut. Found the screw that holds the rails in place backing out. Tightened the screw. Optest ok.
Near North Royalton, OH 44133
David R
Job Details: 12/15/2020
SXS REFRIGERATOR WHIRLPOOL WRS315SNHM03 Did not realize filter drier is connected to aluminum tube coming from condenser. Will need a locking tech for repair *** schedule as 4 count for return ; schdld next appmnt for 12/18 FRI 9-1
Near North Ridgeville, OH 44039
Corina H
Job Details: 12/15/2020
WALL OVEN WHIRLPOOL KEBC208KSS03 CC that the lower oven is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Both ovens started to heat. Optest ok. ; used 1 WP9759242 (Fuse) from stock
Near Parma, OH 44130
David R
Job Details: 12/15/2020
RANGE KITCHENAID KFGG500EWH3 "Cc unit drawer not closing all the way correct, also side panel and top panel not aligning right, per customer and previous notes from other company, panel was replaced but the other company said the frame is damaged from when the unit was damaged in del
Near Willowick, OH 44095
Joe O
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB9959SKZ0 Installed drain pump. Ran test cycle. Op test ok
Near Aurora, OH 44202
Jason N
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Cc unit date and time resetting. Installed console using customer supplied pre Id part. Connected unit to WiFi. Advised customer they will need to download WP app. to a smartphone and register the unit to ensure system stability and to receive software up
Near Rocky River, OH 44116
Dan
Job Details: 12/15/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac, unit needs new sump assembly ; ordrng 1 W11416362 (Sump)"
Near North Olmsted, OH 44070
Corina H
Job Details: 12/15/2020
DISHWASHER KITCHENAID KDPM354GPS0 Replaced the pump and motor. Ran a calibration. Optest ok
Near Parma, OH 44129
David R
Job Details: 12/15/2020
GARBAGE DISPOSAL WHIRLPOOL KBDS100T3 "Wrong model and serial number, corrected. Stopper damaged. Took pics, bottom of old stopper broken and stuck, had to ripped out with channel locks. Not sure what needed to be ordered. New stop just sits in sink and doesn’t engage disposal. Talk to Brain
Near Westlake, OH 44145
Gabriel P
Job Details: 12/15/2020
WASHER WHIRLPOOL MHW5630HC0 "Found bellow broken ,also customer has and extended warranty advise him to call lowes for authorization to repair office wait until authorization from lowes also put part number on truck stock and doesn’t said we carry this one we have to order and resch
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KRFF302EBL01 "Cc: loud at start up, knockingFound noise at start up is normal compressor noise. Knocking noise is r134a running though evaporator right after start up. Advised customer these are normal noises. Watch frost pattern to ensure no sealed system issues. Uni
Near Garfield Heights, OH 44125
Dan
Job Details: 12/15/2020
DRYER AMANA NED4655EW1 "Installed new timer, op test good"
Near Cleveland, OH 44113
Dan
Job Details: 12/15/2020
RANGE JENN-AIR SVD48600B "Customer complaint that downdraft fan is not working, confirmed, found no power being sent from downdraft board, unit needs new downdraft control; ordrng 1 71002035 (Cntrl)"
Near Avon, OH 44011
Gabriel P
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT705PAKZ "Found front door panel on the right dented,ran diagnostics no error codes pass manager from lowes told me to not order part that they will sell as is ,opt test ok"
Near North Olmsted, OH 44070
Marie V
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB4949SKZ0 Top spray arm came off and fell in the heating element. Heating element is good ran unit is running good. Replace parts op test ok
Near Bay Village, OH 44140
Corina H
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB8989SHZ0 CC that the unit is leaking. Found the dispenser is leaking. Replaced the dispenser from t/s. Started a cycle no leaks. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 12/15/2020
WASHER MAYTAG MVWC465HW2 "Found hose in reverse correct issue,opt test ok; saved tckt"