We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 12/27/2021
"Cc unit bake not working Checked bake element, bake element physically popped open. Unit needs bake element. Checked power from control board in case element damaged control. Ran bake test, good voltage into element at 243 volts, unit will need just element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10779716 (Bake element)"
We serviced a
JENN-AIR RANGE
Model JJW2830IL01
Near Lakewood, Ohio 44107
Manny
Job Details: 12/27/2021
"Cc lower trim stopping drawer from opening, cant find model and serial sticker on doors or under console, took model and serial from settings on screen, replaced lower trim opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Garfield Heights, Ohio 44125
Marie V
Job Details: 12/27/2021
"Replaced wheel,tested rack. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW
Near Painesville, Ohio 44077
Dan
Job Details: 12/27/2021
"Customer complaint of squealing and thumping noise, confirmed, found rotor bolt sheared off, unable to remove piece from inside shaft, unit needs new tub assembly and rotor bolt, part is out of stock so not scheduling return appointment ; ordrng 1 W10901175 (Tub assembly) and 1 W11253212 (Rotor bolt)"
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Thompson, Ohio 44086
Dan
Job Details: 12/27/2021
"Customer complaint that unit is not turning on, confirmed, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11116592 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lyndhurst, Ohio 44124
Joe O
Job Details: 12/27/2021
Cc: intermittently not drying properlyFound no stored error codes. Ran diagnostics test cycle. Found water is luke warm at start of cycle. Advised customer to run hot water at sink prior to starting. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Valley View, Ohio 44125
Brian M
Job Details: 12/27/2021
Cc unit not spinning properly Found actuator to be plastic kind Replaced OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, Ohio 44137
Brian M
Job Details: 12/27/2021
Cc unit not spinning out Found motor to be grinding and cap not giving full power Needs motor and capacitor Office to schedule parts not in stock ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Madison, Ohio 44057
Dan
Job Details: 12/27/2021
"Customer complaint that unit is not making ice, confirmed, installed new new ice maker , op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6JM1
Near Jefferson, Ohio 44047
Dan
Job Details: 12/27/2021
"Customer complaint that unit is not cooling, Evaporator fan is running, condenser fan is running, compressor is not starting, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Lakewood, Ohio 44107
Manny
Job Details: 12/27/2021
"Cc half the console works and the other dont, verified that half of the ui is working, cant get unit into diagnostics or perform the ui test, and display keeps fading in and out. Ordering user interface and control.; ordrng 1 W11197501 (panl-cntrl) and 1 W10839497 (cntrl-elec)"
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Chardon, Ohio 44024
Joe O
Job Details: 12/27/2021
Installed evap fan. Advised customer to allow 24 hrs for temps to adjust. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Oberlin, Ohio 44074
David R
Job Details: 12/27/2021
"Replaced FF gasket. Heated up. Conformed, good. Op test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Huntsburg, Ohio 44046
Corina H
Job Details: 12/27/2021
"Replaced the filter, harness and cord. Started a cycle. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 12/27/2021
"Cust had lots of ice defrosted already,. Took panels off and defrosted ice and replaced harness, defrosted ice on fresh food section as well. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM00
Near North Olmsted, Ohio 44070
Manny
Job Details: 12/27/2021
"Cc unit leaking on back , found water line with a pin hole, used 1 5/16 to 1/4 connector #TJ80-56 from T/S, opt test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, Ohio 44060
Corina H
Job Details: 12/27/2021
CC that the agitator is loose. Confirmed. Found the agitator is loose. Splines are ok on the gearcase. Some of the splines are worn on The agitator. Re attached the agitator with loctite. Agitating. Opt test ok
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Garfield Heights, Ohio 44105
Brian M
Job Details: 12/27/2021
"Cc of no bake option and clock out Found control, board dead but unit getting proper power Needs control. Part not in stock stock office to schedule ; ordrng 1 W11395410 (Control white)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Elyria, Ohio 44035
David R
Job Details: 12/23/2021
"Replaced hinges, door switch and receptacles. Tested. Good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV0
Near Madison, Ohio 44057
Dan
Job Details: 12/23/2021
"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics test cycle, no error codes found, incoming water temperature at 90 degrees, glasses filled, unit is operating as designed , advised customer to run clean dishwasher cycle and to run hot water in sink before starting"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Perry, Ohio 44081
Dan
Job Details: 12/23/2021
"Customer complaint of brown gooey stuff under unit, found gear oil all over under rotor and stator motor, unit needs new gearcase, clutch , slider, stator, and rotor, part is out of stock so not scheduling return appointment ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)"
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Painesville, Ohio 44077
Joe O
Job Details: 12/23/2021
Cc: shuts off when it gets hotFound unit has good heat and air flow. Low air flow to outside vent. Advised customer to clear vent. Unit did not shut down while i was in the home. Found no stored error codes. Could not duplicate issue. Unit functioning as designed. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Streetsboro, Ohio 44241
Brian M
Job Details: 12/23/2021
"See JN pvr Two job count , and double labor rate, two man return needed ; ordrng 1 WP2314048 (tube-water)"
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Amherst, Ohio 44001
Angel
Job Details: 12/23/2021
"Cc that unit was locked and would not unlock. Arrived and found unit was a stacked unit. Explained to customer that i will try to see what i can do because if i have to open up the unit i would need a second tech. Ran diagnostics and unit automatically opened and did not have any error codes ran a test cycle and unit passed all tests. Explained it couldve been a glitch or unit detected a off balance and paused itself but unit is closing, opening and operating as designed. Opt test ok."
We serviced a
KENMORE REFRIGERATOR
Model 253.788921493
Near Elyria, Ohio 44035
Gabriel P
Job Details: 12/23/2021
"Found higher temp on freezer 40 degrees and barely any frost in evaporator also notice there is no parts available but customer is not going to fix it anyway cause is going to be too much,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, Ohio 44138
David R
Job Details: 12/23/2021
"Replaced icemaker, FZ fan, dispenser switch. Ram diagnostics, icemkaer cycle and called water. Fans all good, adjusted temp settings. Good. Op test ok."
We serviced a
KENMORE WASHER
Model 110.9957512
Near Mentor, Ohio 44060
Joe O
Job Details: 12/23/2021
"Cc: leakingFound unit leaking on left side. Pulled panel, found unit has slow leak from siphon break. Needs siphon break, hose, and cap; ordrng 1 WP696394 (hose) and 1 WP356363 (siphon) and 1 WP356471 (cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV400EWHDWRAA
Near Streetsboro, Ohio 44241
Brian M
Job Details: 12/23/2021
Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near North Olmsted, Ohio 44070
Angel
Job Details: 12/23/2021
Cc that whirlpool sent a email to replace the heater with the service pointer W11540964 .Customer does not have the part will need to order part for him. Office to reschedule part is out stock on my end.; ordrng 1 W11537778 (Heater)
We serviced a
WHIRLPOOL WASHER
Model WFW9500TW03
Near Columbia Station, Ohio 44028
Gabriel P
Job Details: 12/23/2021
Replace pump and bellow but bellow clamp keeps coming off every time I close door took unit apart in the from and put bellow back in prove that is put on correctly put back together and it pop out ordering clamp reschedule ; ordrng 1 WP8182210 (Clamp bellow)
We serviced a
KENMORE WASHER
Model 110.45862404
Near Painesville, Ohio 44077
Dan
Job Details: 12/23/2021
"Customer complaint of f11 error code on delicate cycle, ran diagnostics found f11( miscommunication between central control unit and motor control unit , ran test cycle, unit completed test cycle, all components working, unit needs new central control unit , customer does not want repair ; ordrng 1 WP8182687 (Ccu), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE48FXSS4
Near Willowick, Ohio 44095
Joe O
Job Details: 12/23/2021
"Cc: fills but doesnt washFound sump receiving proper power, but not washing. Needs sump assembly; ordrng 1 WPW10328226 (pump&motor)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ravenna, Ohio 44266
Brian M
Job Details: 12/23/2021
Cc unit locked with rug inside Found rug to be a rubber backed rugRug clogged drain pump Drained int cleaned out trap Ran several fill and drains OP Test Ok
We serviced a
MAYTAG WASHER
Model MAV8601AWW
Near Cleveland, Ohio 44109
Gabriel P
Job Details: 12/23/2021
Customer will need pressure senser but is discontinued 22004200cannot be repairable
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near North Olmsted, Ohio 44070
Angel
Job Details: 12/23/2021
Cc that unit is not heating and cookies are coming out raw also did not have POP unit was there when they bought home. Use my watt meter and ignitor is weak only pulling 2.60amps will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
FRIGIDAIRE WASHER
Model GLWS1749AS2
Near Ravenna, Ohio 44266
Brian M
Job Details: 12/23/2021
"Cc no water entering Found water entering normally Advised it may be failing valve ; ordrng 1 134190200 (valve,water) and 1 134049300 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, Ohio 44109
Gabriel P
Job Details: 12/23/2021
Replace control box and thermistor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV08
Near Wickliffe, Ohio 44092
Joe O
Job Details: 12/23/2021
"Cc: intermittently power lossCustomer stated the power will randomly go off. Found temps in ff section at 40 degrees, freezer at 3 degrees. Pulled unit. Found unit receiving proper power (122v). Checked compressor compartment and control. Found no loose connection. Played with harness to check if power is being lost due to poor connection or broken harness wire. Customer stated it trips the breaker. Found unit on gfi/ark fault breaker. Advised customer unit should be connected to standard breaker due to varying amp draw. Unit functioning as designed. Customer needs electrician"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GS00
Near Westlake, Ohio 44145
Angel
Job Details: 12/23/2021
Customer just had questions about unit how it works and if everything is functioning as should. Verified unit and its installed and working as should.
We serviced a
GE REFRIGERATOR
Model GNE25JMKFFES
Near Streetsboro, Ohio 44241
Brian M
Job Details: 12/23/2021
Cc unit not cooling He reset the unit and its been running since Sunday Temps are normal could not see an issue at this time
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Streetsboro, Ohio 44241
Brian M
Job Details: 12/23/2021
Cc of noise Found noise coming from rear roller Replaced using back truck stock
We serviced a
KENMORE RANGE
Model 665.95802
Near Strongsville, Ohio 44149
David R
Job Details: 12/23/2021
"Cc unit oven not shutting off, cancel would not turn off control. Tested and oven sensor out of range, element cracked. Intermittent happening, control will not cancel oven when on. Control is NLA WP8523665 Main control is Discontinued, WP8273340 sensor, WPW10308477 element. Sending to office, unit cannot be repaired because control is discontinued; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Euclid, Ohio 44132
Joe O
Job Details: 12/23/2021
Cc: ff door swinging openFound unit tilted forward causing door to swing open. Adjusted wheels to tilt unit backwards. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, Ohio 44202
Brian M
Job Details: 12/23/2021
Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, Ohio 44136
David R
Job Details: 12/23/2021
"Replaced gearcase. Ran diagnostics, good. Running normal cycle with load in. All sounds normal. Good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS0
Near Highland Heights, Ohio 44143
Joe O
Job Details: 12/23/2021
"Cc: element getting extremely hotCustomer stated the element gets extremely hot and worried it may melt lines and other stuff. Stated unit stays extremely hot for hours after cycle completing. Found plastic melted to lower rack. Found silverware bin melted. Ran test cycle. Not getting constant power to element. Found element during whole start of cycle. Found no shorted wiring. Thermal fuse closed. Control relay potentially sticking closed. Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, Ohio 44136
David R
Job Details: 12/23/2021
"Replaced drain pump. Also found broken wire to pump. Corrected, good. Ran diagnostics and calibration. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Seven Hills, Ohio 44131
David R
Job Details: 12/23/2021
Cc unit making intermittent noise. Found noise coming from damper. Ordering damper. ; ordrng 2 WPW10594330 (Damper)s
We serviced a
GE DRYER
Model DNSR473EV0WW
Near Cleveland, Ohio 44130
David R
Job Details: 12/23/2021
"Cc unit not heating. Sparking up and squeaking. Found bad element and work belt and squeaky idler. Ordering ; ordrng 1 WE11M23 (Heater assembly) and 1 WE12M29 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Olmsted Falls, Ohio 44138
David R
Job Details: 12/23/2021
"Cc unit not heating, bake or broil. Found terminal block burned, whoever installed wires installed incorrectly. Had terminal block on truck. Not t/s. Replaced. Corrected and spliced wires. Tested oven, bake 350*. Good. Op test ok. ; used 1 WPW10245259 (Terminal) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Streetsboro, Ohio 44241
Jason N
Job Details: 12/23/2021
"Installed inlet valve, op test no good. No water coming to into ice maker. Found fill line from valve to fill tube is frozen inside liner. Called wp techline, Adrian, check fill tube heater for proper power and heater resistance. Power in to heater good at 121v, heater resistance reading 3.42k ohms. Both checked good. Replace fill line and tube, use permagum around entry point.; saved tckt"
We serviced a
JENN-AIR RANGE
Model JDS8850AAB
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 12/23/2021
"Cc unit making high pitched noise when running bakeCustomer states unit was randomly making a high pitched noise when running a bake cycle. It has since stopped since making the service call. Ran bake test, no abnormal sounds heard. Ran convect bake to test fan, convect fan not moving, seized up. Noise was most likely fan motor bearings. Convect fan motor (74004947) is NLA for this unit, unable to replace."
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Newbury Township, Ohio 44065
Jason N
Job Details: 12/23/2021
Installed main control. Programmed board to correct personality. Started normal wash cycle on warm setting. Unit mixed hot and cold water for warm load. Op test good.
We serviced a
KITCHENAID COOK TOP
Model KECC667BBL01
Near Cleveland Heights, Ohio 44106
Manny
Job Details: 12/23/2021
"Replaced cooktop with parts provided by customer, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model Lsq9560pw4
Near Chesterland, Ohio 44026
Jason N
Job Details: 12/23/2021
"Cc unit squealing noise when in spinRan spin test, unit has excessive vibration at high speed spin. Did not duplicate squealing noise at this time. Found side to side movement in gearcase drive shaft. Unit needs gearcase. Customer not repairing at this time. Estimate only. ; ordrng 1 3360629 (Gearcase)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, Ohio 44118
Manny
Job Details: 12/23/2021
"Cc unit is leaking on the corners, cup rack plastic stopper broke off and to rack fall off. Ordering adjusters and pivot-tine; ordrng 1 W10712395 (adjuster) and 1 WPW10082853 (pivot-tine), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Chesterland, Ohio 44026
Jason N
Job Details: 12/23/2021
"Cc unit not heatingChecked all thermals, found hi limit thermostat open. Replaced using truck stock. Could not check venting for proper airflow, customer has long venting run through basement and outlet is located under his deck. Highly advised customer to have venting inspected/serviced. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, Ohio 44118
Manny
Job Details: 12/23/2021
"Cc unit not cooling properly, checked temperatures FC 47 and RC 67 took evap cover off no frost pattern, condenser is cold and unit is drawing .45 amps Tap system unit unplugged and resting pressure on low side is 49psi and high side 50psi. Unit plugged in low side in a 19in vacuum high side 143psi charged with 145psi Of nitrogen pressure is going down slowly, heard hissing by evap, unit needs seal system repair, unit is under the 10 year warranty for seal system. Used bullet piercing valve #TJ90BPV31 from T/S; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC300XW1
Near Cleveland, Ohio 44119
Corina H
Job Details: 12/23/2021
"CC that the unit is not draining. Confirmed. Ran diag F8E1 NO FILL, LONG FILL. Checked the drain pump 0 volts from the control. 14.4 ohms on the drain pump. Will need a new control. ; ordrng 1 W10438123 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Cleveland, Ohio 44105
Gabriel P
Job Details: 12/23/2021
L1 to L2 ov need electrician
We serviced a
AMANA WASHER
Model NTW4516FW
Near Mentor, Ohio 44060
Dan
Job Details: 12/23/2021
"Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit agitates and spins, drain pump is working, valves open and close, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Mentor, Ohio 44060
Dan
Job Details: 12/23/2021
"Installed new dispenser, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, Ohio 44094
Jason N
Job Details: 12/23/2021
"Cc unit not starting and agitator tangling clothesCustomer stated he has a hard time starting unit and when washing pants or slacks, they get tangled up. Found he is not pulling finger off of start button soon enough and setting the unit into pause. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Advised customer use heavy duty or bulky setting for pants or slacks load. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bay Village, Ohio 44140
Angel
Job Details: 12/23/2021
"Cc that unit was not completing cycle and would not drain all the way and it would pause. Verified and found the drain hose on the ground also ran diagnostics and found error code F8E1 NO FILL, LONG FILL explained to customer that having the drain hose like that would just siphon the water out causing the issue he was having and would have to place it at least 37 high. Removed drain hose from floor and placed it in the utility tub for customer ran a calibration and auto test and passed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rocky River, Ohio 44116
Corina H
Job Details: 12/23/2021
"Replaced the drier. Ran nitrogen threw the system with soap suds, no bubbles. pulled 28vac w/ pump, watched, good, charged 45 grams of r600 unit cooling, pressures good. Will need a control; ordrng 1 W11353813 (Control), used 1 Tjaf1200, 1 L13000619, and 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Shaker Heights, Ohio 44122
Manny
Job Details: 12/23/2021
"Cc unit leans forward when door is open and rack is out, found unit didnt have the mounting brackets installed, customer had the brackets in the garage, installed mounting brackets ok test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM05
Near Cleveland, Ohio 44111
Gabriel P
Job Details: 12/23/2021
Reset fridge and temperature start to drop advise customer to monitor
We serviced a
MAYTAG WASHER
Model LAT8200AA
Near Bay Village, Ohio 44140
Angel
Job Details: 12/23/2021
Replaced pump and drive belt. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near South Euclid, Ohio 44121
Manny
Job Details: 12/23/2021
"Cc unit leaking think it have to do with water that was spill in RC. Found ice sheet under pantry drawer, verified no leaks, removed ice sheet and dried drawer no indication of water, opt test ok"
We serviced a
AMANA WASHER
Model NTW4611BQ1
Near Willoughby, Ohio 44094
Jason N
Job Details: 12/23/2021
"CC unit not working Customer stated unit just starting making a grinding noise, had to unplug. Plugged in unit, unit stuck in drain out mode. Canceled mode. Started normal cycle, unit went into drain out mode again. Ran diagnostics, found code f3e1 for pressure system fault. Checked pressure hose, able to blow through, ok. Unit needs main control for pressure switch failure. Customer not repairing, estimate only. ; ordrng 1 W10671335 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, Ohio 44143
Joe O
Job Details: 12/23/2021
"Installed ice maker, switch, and evap fan harness. Cycled ice maker. Advised customer to allow 24 hours for temps to adjust, and make ice. Advised 72 hours on a full bin after temps adjust. Op test ok"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Jefferson, Ohio 44047
Dan
Job Details: 12/23/2021
"Customer complaint of grinding noise during wash cycle, started normal wash cycle, unit filled and began agitating, confirmed grinding noise, found gear oil mixed with water leaking from gearcase, found small crack in tub by tub seal , unit needs new tub and gearcase, tub is not a serviceable part, unit cannot be repaired"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032MFF
Near Jefferson, Ohio 44047
Dan
Job Details: 12/23/2021
"Customer complaint that oven wont light, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Jefferson, Ohio 44047
Dan
Job Details: 12/23/2021
"Customer complaint that unit is not starting, confirmed, found thermal fuse open , jumped out, unit started and heated, installed new thermal fuse, op test good"
We serviced a
GE WASHER
Model GHWN5250D0WS
Near Mayfield Heights, Ohio 44124
Joe O
Job Details: 12/23/2021
"Cc: loud in spinFound bearings extremely loud. Needs shaft and tube, bearings, washers, hub nut, split ring.Customer does not want to repair at this time ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH2X1193 (nut hub) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH02X10265 (split ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Sheffield Lake, Ohio 44054
Angel
Job Details: 12/23/2021
Cc that unit is not heating and timer is not moving. Plugged in unit and verified Power to unit and from L1 to L2 did not have 240vac had zero vac but L1 to neutral and L2 to neutral were fine had 120vac will need an electrician. Unit is fine.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Avon, Ohio 44011
Gabriel P
Job Details: 12/23/2021
Found pan fall behind drawer take care issue opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Solon, Ohio 44139
Brian M
Job Details: 12/23/2021
Installed gearcase and lower components OP Test Ok
We serviced a
AMANA REFRIGERATOR
Model ATB1932MRB00
Near Mayfield Heights, Ohio 44124
Joe O
Job Details: 12/23/2021
Cc: leaking into ff sectionFound ice build up on freezer floor. Needs drain cleared. Cleared drain. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Conneaut, Ohio 44030
Dan
Job Details: 12/23/2021
"Installed new valve, op test no good , found slice in igniter harness causing arc before igniter, installed new igniter harness from surplus, op test good ; used 1 W10701462 (Igniter harness) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, Ohio 44028
David R
Job Details: 12/23/2021
Replaced water icemaker line. Ran test to fill up. Good. Cleared all ice from bin. Let customer know every 2-3 months take out ice bin and clean. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, Ohio 44124
Corina H
Job Details: 12/23/2021
"Called t/l Andrew we have replaced ever part. Checked the filter area, if dirty clean it. If still happening to replace the harness. Running a cycle with white vinegar.Will need a harness if it still is happening. ; ordrng 1 W11100762 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Mentor, Ohio 44060
Jason N
Job Details: 12/23/2021
"Installed timer. Ran heat test, let cycle for several minutes on high heat. Unit op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, Ohio 44060
Jason N
Job Details: 12/23/2021
"Cc unit not cooling in freezer section againFound evaporator frosted over. Plugged in killawatt, ran manual defrost test. 0a, defrost circuit is open. Checked defrost circuit, found defrost heater connection not pushed in fully. Reseated connections and reran defrost test, heater turned on. Steamed remaining frost on evaporator. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Rock Creek, Ohio 44084
Jason N
Job Details: 12/23/2021
Installed door seal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Warrensville Heights, Ohio 44122
Brian M
Job Details: 12/23/2021
Customer showed pop took pic Cc no cool in fridge Found air return to be foamed over Removed foam OP Test Ok
We serviced a
GE WASHER
Model GTW525ACP0WB
Near Beachwood, Ohio 44122
Brian M
Job Details: 12/23/2021
Cc unit will not start Moved cycle selection to speed wash and hit start unit started with no issue
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, Ohio 44004
Dan
Job Details: 12/23/2021
"Installed new heater, op test good"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Amherst, Ohio 44001
Angel
Job Details: 12/23/2021
Cc that unit is loud. Spinned unit by hand bearings are bad on unit will need to be replaced. Replaced bearings tested unit. Opt test ok.; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, Ohio 44035
Angel
Job Details: 12/23/2021
Replaced timer tested unit. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, Ohio 44077
Joe O
Job Details: 12/23/2021
Cc: door opening on its own intermittentlyFound intermittently the door will open during heat cycle. Unit is operated by touch keypad. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W11486769 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KVEXQ01
Near Willoughby, Ohio 44094
Corina H
Job Details: 12/23/2021
CC that the ice maker does not stop making ice. Confirmed. Found the arm not in the ice maker. Reattached the arm. Opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Chagrin Falls, Ohio 44022
Manny
Job Details: 12/22/2021
"Cc unit timeout after 2 mins ran diagnostics and found error codes F8E3 for drain motor electrical issue and F8e2 for stuck drain motor. After diagnostics cycle finished got error codes f8e2 and f3e2 for OWI sensor error. Found drain hose going down through the floor, customer informed me that they are having issues with the sewer. Calling tech line to document findings. Spoke to Joel he said set unit in a diagnostics cycle and after error codes finished flashing press high temp button to clear codes and let the cycle finish, the next time the unit start it should run a calibration cycle. Advise customer that if after they fix the sewer they still experiencing issues to give us a call and well take another look."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Parma, Ohio 44134
Marie V
Job Details: 12/22/2021
Replaced gasket and heater. Cycled ice maker. Advice cust to allow a few hours before ice maker starts making ice. 48 for a full bin. Gasket is sealing all the way
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Painesville, Ohio 44077
Dan
Job Details: 12/22/2021
"Installed new control, ran recalibration cycle, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET1FTTXKB02
Near Painesville, Ohio 44077
Dan
Job Details: 12/22/2021
"Customer complaint that water line is leaking into fridge even though water has been turned off, found evaporator drain tube clogged and frozen over, cleared evaporator drain tube, op test good"
We serviced a
SAMSUNG DRYER
Model DV448AGP/XAA
Near Mentor, Ohio 44060
Dan
Job Details: 12/22/2021
"Customer complaint that unit is squealing, confirmed, found idler pulley squealing, installed new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Garfield Heights, Ohio 44125
Marie V
Job Details: 12/22/2021
"Cc that the unit worked one time and know is not powering up. Confirmed verify power at terminals block, has 120v. Verify power at the control board 120v . Unplugged UI and unit, waited a few min and close the door when turned power back on, drain pump started going. Plugged in UI and it was showing drain for 2 min , canceled and started a normal cycle,UI lights and control Led started blinking and stopped working. Unit will need new UI and control board. Office will contact once they have eta on the part.; ordrng 1 W11131683 (Control) and 1 W11368911 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Independence, Ohio 44131
Marie V
Job Details: 12/22/2021
"Cc that the ice maker stopped working. Tried to verify power coming in to ice maker, 2dcv to 5dcv, also coming out of control. Verify that the switch for the ice box had continuity. Verify brown to brown on wired from hinge to ice maker, has continuity. Verify power to ice maker coming out of the control board. Had 0. Unit will need new control board and water valve; ordrng 1 W11212392 (Control) and 1 WPW10179146 (Water valve)"
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, Ohio 44120
Marie V
Job Details: 12/22/2021
"Replaced bi- eta, tested unit. Pass. Op test ok"