Near Solon, OH 44139
Brian M
Job Details: 01/18/2021
DISHWASHER MAYTAG MDB9959SKZ0 Cc unit not draining Found chopper broken on pump Replaced pump
Near Strongsville, OH 44136
Dan
Job Details: 01/18/2021
REFRIGERATOR AMANA ASD2575BRW01 "Customer complaint that door is not closing properly, confirmed, found door closer worn out, unit needs new door cams ; ordrng 1 W11049959 (Hinge) and 1 WP2182179 (Cam)"
Near Cleveland, OH 44120
Brian M
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc unit not dispensing Found control not sending proper voltage to UI Needs UI and control ; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Euclid, OH 44123
Joe O
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Installed water filter housing. Tested. Op test ok
Near Parma, OH 44130
Dan
Job Details: 01/18/2021
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11085683 (Sump assembly)"
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/18/2021
DISHWASHER GE GDF510PSJ6SS When replacing dispenser it still leaking found out cabinet seal was install backwards and it was interfering with panel latch allowing water to penetrate and leak inside door took new part out and install old part and took new one for return; saved tckt
Near Fairview Park, OH 44126
Marie V
Job Details: 01/18/2021
RANGE WHIRLPOOL WFG505M0BS3 "Replaced parts. Preheated unit to 350*. Waited 15 after preheat, unit is at 350*. Op test ok"
Near Maple Heights, OH 44137
Brian M
Job Details: 01/18/2021
WASHER WHIRLPOOL CAW42114GW2 Cc washer not turning on Found breaker to be tripped and drain hose on ground Reset breaker ran test cycle OP Test Ok
Near Garfield Heights, OH 44125
Brian M
Job Details: 01/18/2021
WASHER WHIRLPOOL WTW5005KW0 Cc unit not washing properly Found shifter not attached to cam Put in proper location Ran auto test and calibration OP Test Ok
Near Berea, OH 44017
David R
Job Details: 01/18/2021
DRYER SAMSUNG DV40J3000EW/A201 "Cc unit not heating. Correct 240 v AC. Took unit apart. Tested heater, open. Heater assembly kit needed. Customer paid SVC, do not order parts. ; ordrng 1 DC97-14486A (Heater kit), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Fresh food evaporator is frozen heavily. It needs a control board and harness; ordrng 1 W10843055 (Control) and 1 W11087438 (Fan harness)
Near Willoughby, OH 44094
Jeff M
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WSR57R18DM02 The unit is cooling just not correctly. Its 40° inside the unit the unit is set to a colder setting needs a control board and temp sensor; ordrng 1 WPW10384183 (Sensor) and 1 W11282569 (Control)
Near Cleveland, OH 44111
Gabriel P
Job Details: 01/18/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Found temperature on fridge 32 degrees and it set on 45 degrees two technician replaced control and damper and harness calling whirlpool spoke to jk. Found that control board was programmed incorrectly programmed to factory settings. Told customer if anyt
Near Olmsted Falls, OH 44138
David R
Job Details: 01/18/2021
WASHER MAYTAG MVWC465HW2 "Customer has POP. Cc of noise, showed video. Scrapping. Found coins stuck in between agitator. Removed, tested, good. Ran a quick wash cycle. Good. Op test ok."
Near Westlake, OH 44145
Gabriel P
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced light on freezer.opt test ok.
Near Westlake, OH 44145
Gabriel P
Job Details: 01/18/2021
WALL OVEN WHIRLPOOL WOD51EC0HS01 Replaced console on unit opt test ok.
Near Parma, OH 44134
Jason N
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL ED2KVEXVB01 "Cc unit filter light will not reset and leaking water underneathCustomer states filter light stays red, and unit will leak water from right side approx once a week. Reset filter light by pressing reset button 5 times. Light is now green. Checked for Lest
Near Parma, OH 44129
Jason N
Job Details: 01/18/2021
WASHER MAYTAG MVWX655DW1 "Cc unit never seems to stay balanced in spin.Customer stated she has always had trouble with unit going offbalance since shes had it. Checked tub springs, springs checked good. Ran auto test, some side to side basket movement in spin. Checked basket hub
Near Westlake, OH 44145
Gabriel P
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced user interface on unit. Opt test ok.
Near Brimfield Township, OH 44240
Brian M
Job Details: 01/18/2021
DRYER MAYTAG MED6200KW Cc unit not powering onFound control not plugged in Plugged in control OP Test Ok
Near Independence, OH 44131
Jason N
Job Details: 01/18/2021
DISHWASHER KITCHENAID KDTM404KPS0 "Cc unit leaking water from under doorRan multiple wash cycles. Removed door skin to observe. Some evidence of moisture/water trails on left side of door, also on interior of door. Could not duplicate a leak at this time. Ordering door gasket and vent gas
Near Independence, OH 44131
Jason N
Job Details: 01/18/2021
DISHWASHER WHIRLPOOL WDF560SAFT2 "Cc unit not washing dishesRan diagnostics, found codes 6-4 for float switch open and 4-3 motor not running. Checked power to wash motor, good at 122v. Unit needs wash motor. Replaced using pump/motor from truck stock. Ran wash test, checked for leaks. Op
Near Eastlake, OH 44095
Jeff M
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS I lvl the unit op tested good
Near Eastlake, OH 44095
Jeff M
Job Details: 01/18/2021
WASHER WHIRLPOOL A5578XTW0 Customer is noticing a smell coming from the units while its running. I found that the motor is getting extremely hot during use needs a new motor. EST only; ordrng 1 WP661600 (Motor) and 1 Idk (Shipping)
Near Mentor, OH 44060
Joe O
Job Details: 01/18/2021
DISHWASHER MAYTAG MDB8989SHZ0 "Cc: not drainingFound unit will not drain. drain hose plugged up. Needs drain hoseDrain hose shows out of stock. Office to reschedule; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 Shipping from stock"
Near Westlake, OH 44145
Dan
Job Details: 01/18/2021
DBL WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint that lower oven is not heating, confirmed, found control not sending power, unit needs new control, customer does not want repair at this time ; ordrng 1 W11261169 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 01/18/2021
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not spinning, turning off and on by itself. F8E3 overflow, F7E5 shifter. Found cam had broke apart and not letting actuator move correctly. Used Actuator from t/s. Used cam t/s yesterday. Ordering cam and control *** place on cancellation list ;
Near Mentor, OH 44060
Joe O
Job Details: 01/18/2021
RANGE JENN-AIR SVE47600B "Cc: intermittently not heatingFound unit is receiving proper power. Control is receiving 243v. Relay not opening for bake. Needs controlCustomer does not want to repair at this time; ordrng 1 W10757086 (Control), used 1 Shipping from stock"
Near Rootstown, OH 44272
Brian M
Job Details: 01/18/2021
WASHER WHIRLPOOL WTW4816FW Cc unit not rinsing Found no cold water entering Needs valve ; ordrng 1 W11210459 (valve)
Near Lorain, OH 44055
David R
Job Details: 01/18/2021
WASHER AMANA NTW4516FW3 "Cc unit not spinning. F8E1 No fill long fill. Found drain hose not correct height, so water is siphoning out and also found hot water turned off. Corrected turning hot water back on, let customer know about the height per owners manual. Unit test good in
Near Rocky River, OH 44116
Dan
Job Details: 01/18/2021
DRYER SAMSUNG DV395ETPARA/A1 "Installed new thermal cut off, op test good"
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/18/2021
REFRIGERATOR FRIGIDAIRE LGHB2867PFO The rear drain tube was frozen I steamed out the drain unit tested good
Near Lorain, OH 44052
Corina H
Job Details: 01/18/2021
WASHER AMANA NTW4516FW3 CC that the unit is not turning on. Found the unit is dead. The unit is plugged into a extension cord with several other things. Advised cust the washer must be plugged into a dedicated outlet. Water hoses are warped. Control is dead replaced the control
Near Cleveland, OH 44135
Corina H
Job Details: 01/18/2021
RANGE WHIRLPOOL n/a "Cust showed pop, sent pic. CC that the control is not lighting up and the oven does not work. Found the black wire on the terminal block burnt. Will need a harness and a term block. ; ordrng 1 W11416047 (Harness)"
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 01/18/2021
DRYER ROPER RED4516FW0 "Unit is heating customer has a clogg charge service call only,opt test ok"
Near Cleveland, OH 44113
Dan
Job Details: 01/18/2021
MICROWAVE WHIRLPOOL WMH31017AS4 "Installed new switches, op test good"
Near Walton Hills, OH 44146
Jason N
Job Details: 01/18/2021
WASHER WHIRLPOOL WFW92HEFC0 "Installed control. Ran diagnostics cycle, all functions passed. Op test good."
Near Bedford, OH 44146
Jason N
Job Details: 01/18/2021
DRYER MAYTAG MGDC465HW0 "Installed radiant sensor, timer and cycling thermostat. Ran dryer op test. Watched 5 cycles, ignitor glowing and good ignition each time. Op test good."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/18/2021
REFRIGERATOR MAYTAG MDB9959SKZ0 Replaced panel ui and control. Opt test ok.
Near Cleveland, OH 44113
Dan
Job Details: 01/18/2021
RANGE WHIRLPOOL WFE525S0JS0 "Customer complaint that unit heats up to 400 degrees then when shut off and turned back on unit shows less than 400 degrees, started bake for 400 degrees , unit at 398, temperature is within range, unit is operating as designed"
Near Cleveland, OH 44107
Corina H
Job Details: 01/18/2021
WASHER KENMORE 110.238221 "CC that the unit stops mid cycle but starts if you advance the timer, does not spin the clothes out. Found oil leaking underneath. Will need ; ordrng 1 W10820043 (Brake) and 1 3360629 (Gearcase) and 1 285785 (Clutch) and 1 WP661649 (Timer), used 1 SHIPPI
Near Amherst, OH 44001
David R
Job Details: 01/18/2021
WASHER MAYTAG MVWB865GW0 "Cc unit is making some noise, like scraping or change. Found some debris clanging up against drain pump, removed debris, tested, good. Op test ok"
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/18/2021
STACK W/D WHIRLPOOL WET4024HW0 The lock on the machine failed in the closed position. The lock will not unlock. The lid will have to be forcibly removed which means the lid will have to be replaced along with the lock; ordrng 1 W11189136 (Lid) and 1 W11371714 (Lock)
Near Brimfield Township, OH 44240
Brian M
Job Details: 01/18/2021
DRYER MAYTAG MED6200KW Cc unit not powering onFound control not plugged in Plugged in control OP Test Ok
Near Berea, OH 44017
Marie V
Job Details: 01/18/2021
REFRIGERATOR JENN-AIR JCD2295KEP "Cc that the unit does not dispense water. Found filter not all the way in. Corrected issue. Op test ok available Also cust wanted some parts that she needed for the ice maker, 2 of them are not longer available. ; ordrng 1 WP67005959 (Bucket ice) and 1 6
Near Elyria, OH 44035
Marie V
Job Details: 01/18/2021
WASHER WHIRLPOOL WTW5000DW3 "Cc that the unit will not spin. Ran diag found error code of F0E1 over suds detected, F9E1 long drain , F7E7 MOTOR UNABLE TO REACH TARGET RPM , F5E0 lid lock issue. Drain hose is all the way connected to the roof of the basement. Advice cust that the d
Near Madison Township, OH 44057
Joe O
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL ED5FHAXVT00 "Cc: not dispensing iceFound auger motor receiving 115v but not functioning. Needs auger motor. Auger shows out of stock. Office to reschedule; ordrng 1 W10822606 (Auger motor), used 1 Shipping from stock"
Near Cleveland, OH 44103
Dan
Job Details: 01/18/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 35 degrees, found leak at factory weld on evaporator , unit needs new evaporator ; ordrng 1 WPW10313899 (Evaporator) and 1
Near Amherst, OH 44001
Marie V
Job Details: 01/18/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc that the doors are not straight that the right side is a little off, and that the mullion wont open all the way so when they close the door it hits the right hand side door. Mullion will need to be replaced, is correctly installed but is stiff. Orderi
Near Cleveland, OH 44118
Joe O
Job Details: 01/15/2021
WALL OVEN WHIRLPOOL WOS72EC0HS00 "Installed control, and ui. Ran test bake, no heat. Found unit only getting 120v. Checked breaker, found partially tripped. Shut of power at break. Breaker continuously tripping. Found house wiring for oven not up to code. Spoke with BJ. Disconnected oven
Near Cleveland, OH 44128
Corina H
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "CC that there is no water pressure to the water and the ice maker is not working. Removed the filter found water pouring out of the John guest fitting. Found the water housing John guest fitting is not closing. Will need a new housing. ; ordrng 1 W108624
Near Warrensville Heights, OH 44128
Jason N
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit needs compressorCust stated she had another company out who wanted to change the compressor. Found unit not cooling in both sections, no frost pattern on either evaporator. Compressor is running, amp draw on compressor is .4a. No heat on condense
Near Moreland Hills, OH 44022
Joe O
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Cc: chatter noise when dispensing waterFound chatter noise went away when filter was removed. Water leaking in filter housing. Needs water filter housingFilter housing shows out of stock. Office to reschedule; ordrng 1 WPW10121140 (HOUSING, WATER FILTER)
Near WARRENSVL HTS, OH 44128
Jason N
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cc unit not making iceRan manual harvest test on ice maker. Ice maker will not index. Unit needs ice maker. Customer disappeared and is not responding to my repeated calls. ; ordrng 1 WPW10300022 (Icemaker)
Near Aurora, OH 44202
Brian M
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW5550XW0 Cc of leak Found water leaking from around bottom of gearcaseAlso found motor to be extremely loud when running Needs gearcase and motor ; ordrng 1 W11132267 (gearcase) and 1 W10836348 (motor-drve)
Near Pepper Pike, OH 44124
Corina H
Job Details: 01/15/2021
SXS REFRIGERATOR KITCHENAID KSBS25FJBT01 CC that the water was leaking from the ice maker and does not dispense water. Water was turned off. Cycled ice maker could not find a leak in the ice maker. Thinking it was the water valve not turning off. Found the wires at the door broken. Water valve i
Near Bay Village, OH 44140
Corina H
Job Details: 01/15/2021
RANGE WHIRLPOOL WOC97EC0HZ03 "CC that the screen went completely black. Found the screen black. Turn breaker off for 30 seconds. Unit turned on. No error codes. Advised cust to connect to the WiFi and if it happens again will need a main control and ui. ; ordrng 1 W11428588 (Ui) and
Near Parma, OH 44134
Corina H
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL ET1LFKXKS04 "CC that there is water leaking into the refrigerator, found the drain hole blocked with ice. There is a copper wire around the heater. Steamed out the drain pan. Checked the drain tube at the drip pan, water coming threw. Optest ok."
Near Westlake, OH 44145
Corina H
Job Details: 01/15/2021
DRYER WHIRLPOOL WED4800XQ3 CC that the they have to dry the clothes twice. Found the air dry has the heater turning on. Checked the heater open but is ground to the cabinet. Will need a new heater.; used 1 279838 (ELEMENT) from stock
Near Elyria, OH 44035
Gabriel P
Job Details: 01/15/2021
WASHER WHIRLPOOL WTW4850HW1 "Found error f8e1 no fill, long fill we found the hot water valve closed causing washer not to wash recommended the customer to wash on tap cold cycle until fixing the leaking hot water valve to use the other cycles.and recommended customer to raise the d
Near Highland Heights, OH 44143
Jason N
Job Details: 01/15/2021
DRYER MAYTAG MEDP575GW0 "Cc unit overheating and smokingCustomer unit began to smoke during cycle. Inspected unit, found side vent connection to blower housing inside unit had come apart, blowing lint inside the unit. Evidence of burnt lint in heater element case. Cleaned out in
Near Berea, OH 44017
David R
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Cc unit making humming noise, FF department is making some items real cold at top. Wen into diagnostics, loud humming coming from the Icemaker fan, damper could be not closing all the way as well causing items to freeze. Kind of hard to tell if there was
Near Lorain, OH 44053
Gabriel P
Job Details: 01/15/2021
OTR MICROWAVE WHIRLPOOL WML55011HS5 Call whirlpool tech line, op is normal
Near Pepper Pike, OH 44124
Joe O
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRFC704FPS04 Installed paddles. Op test ok
Near Garfield Heights, OH 44125
Marie V
Job Details: 01/15/2021
WASHER AMANA NTW4516FW3 "Cc that the unit stays in spin and does not spin. Ran diag found no error codes. Unit was unplugged when arrival, cust plugged unit back in and lid lock was trying to lock but it didnt, ran a manual test on lid lock pass. Ran step 8 page 18, with the lid
Near Munson Township, OH 44026
Brian M
Job Details: 01/15/2021
RANGE WHIRLPOOL WEG750H0HZ0 Installed control and UI Ran test bake to 350 OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/15/2021
WINE COOLER GE n/a "Cc unit not cooling Found fans running and compressor running but only pulling .1 amps Has a leak, the design of this unit the evap is inside the liner Not serviceable"
Near Ravenna, OH 44266
Brian M
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 Cc unit not cooling Found defrost bimetal open Needs defrost bimetal and control ; ordrng 1 WPW10503278 (refer elect cont brd) and 1 W11260592 (harns-wire)
Near Aurora, OH 44202
Brian M
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRFC300EBS01 Took filter out and advised that its normal for it to feel like its going to pop off OP Test Ok
Near Mantua, OH 44255
Brian M
Job Details: 01/15/2021
WASHER MAYTAG MVWC565FW1 Cc unit not working Found wash light on Reset board found little to no cold water entering Found filter to be clogged cleaned filter Ran auto test and calibration OP Test Ok Advised to get a o ring with filter and to install on hose to help prevent .
Near Cleveland, OH 44113
Corina H
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL KRFC302ESS02 Model and serial do not match. Advised cust to call whirlpool with correct model and serial. When dispatch comes threw order the filter head.; ordrng 1 W11346623 (Filter head)
Near Bentleyville, OH 44022
Jason N
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL KDPE234GPS0 Cc unit top rack piece needs replacedConfirmed RH top rack adjuster bracket broken. Replaced using customer supplied parts. Reinstalled top rack. Op test good.
Near Strongsville, OH 44136
David R
Job Details: 01/15/2021
RANGE WHIRLPOOL WFE540H0AS1 "Cc unit bake is not working. Found broken element. Ordering element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
Near Dorset, OH 44032
Jeff M
Job Details: 01/15/2021
DRYER WHIRLPOOL YFD45ESSM0WW There was a sock in the fan
Near Willowick, OH 44095
Dan
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Customer complaint of buzzing noise, confirmed, found evaporator frozen solid, bi metal is open, unit needs new evaporator fan motor/defrost thermostat ; ordrng 1 W11224591 (Fan/defrost tstat), used 1 SHIPPING (shipping and handling) from stock"
Near Timberlake, OH 44095
Dan
Job Details: 01/15/2021
WASHER FRIGIDAIRE FTF530FS3 "Customer complaint that unit is not draining, started drain and spin cycle, drain pump is working, found drain pump filter clogged, cleared, op test good"
Near Cleveland, OH 44109
Marie V
Job Details: 01/15/2021
WASHER AMANA NTW4516FW3 Cc that the unit keeps stalling at the end of wash cycle. Ran diag found F8E1 long fill no fill. Found drain hose on the floor. And unit was unleveled due to floor not level. Adjusted legs on unit. Advice cust that unit need to be 39 inches high to avoid
Near North Royalton, OH 44133
David R
Job Details: 01/15/2021
WINE COOLER WHIRLPOOL WUW35X24DS02 Replaced control. Set unit temp to 44. Give 24 hours to return to normal temps. Op test ok
Near Montville, OH 44064
Jeff M
Job Details: 01/15/2021
DISHWASHER WHIRLPOOL WDT750SAHZ Installed the new part op tested good.
Near Rocky River, OH 44116
Marie V
Job Details: 01/15/2021
DRYER WHIRLPOOL MDE300AYW "Cc that the unit is making a grinding sound. When started unit is was very loud. Unit has bearing belt pulley all wear out , took pics. Cust will not fix. ; ordrng 2 306508 (Tumbler bearing kit)s and 1 WP6-3700340 (Pulley) and 1 WP33001807 (Seal) and 1 W
Near Cleveland, OH 44119
Dan
Job Details: 01/15/2021
DRYER AMANA NED4655EW1 "Customer complaint that unit is not starting, confirmed, thermal fuse , thermal cut off, Thermostats are good, door switch is good, unit needs new motor and timer, customer has foil style vent tube connected to dryer, advised customer that this is a pote
Near Parma, OH 44130
David R
Job Details: 01/15/2021
WASHER MAYTAG MVW6230RHW0 "Replaced shield, pulley cam is messed up as well from the shield scrapping. Replaced from t/s. Tested. Ran diagnostics, good. Op test ok; used 1 W10721967 (PULLEY) from stock"
Near Brook Park, OH 44142
Marie V
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replaced damper, tested it on diag. Op test ok"
Near Amherst, OH 44001
Marie V
Job Details: 01/15/2021
REFRIGERATOR MAYTAG MRT118FFFH01 Cc that the unit is still freezing food and not keeping temp on freezer. Evaporator has no frost. Unit will need sealed system. Because unit is trying to keep temp on freezer and theres a small leak the unit keeps running and freezes food on fresh food se
Near Strongsville, OH 44136
David R
Job Details: 01/15/2021
WASHER MAYTAG MVW7232HW0 "Found customer error for off balance load. Went into diagnostics F0E9, F0E5, both off balance error. Couldve been customer had uneven load or not deleting correct cycles for loads. Tested. Unit is working properly, op test ok"
Near Kent, OH 44240
Brian M
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRFC704FSS00 Cc unit not making ice Found water filter to be causing a slow fill Removed filter and ice mold filled Advised to leave out filter or replace it
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details: 01/15/2021
WASHER MAYTAG MVWC565FW2 "Cc unit not draining/wet cloths at endRan diagnostics, found code f5e1 for lid latch fault. Ran manual lid lock test, latch will not engage, will keep trying. Unit needs lid latch. Replaced lid latch using truck stock. Ran auto test and calibration. Op t
Near Cleveland, OH 44124
Jason N
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Cc unit lights are on, but not doing anything elseFound all unit functions are not working. UI display is blank. Checked power board for output, 0v. Unplugged unit and plugged back in. Unit trying to power on, but stuck in a PO cycle. Unplugged all compo
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 01/15/2021
RANGE FRIGIDAIRE FGEF306TMFA "Cc unit codes f90 and oven door lockedFound upper oven door locked. Checked latch motor. Found cam rounded off around latch shaft, will not index. Cam has become wrapped around inner insulation. Cam is part of motor assembly. Unit needs latch motor. Cust
Near Willoughby, OH 44095
Joe O
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRMF706EBS00 Cc: freezer door gap in Found gap in gasket near top of door gasket. Looks like door is slightly angled out on the top of the glide brackets. Called whirlpool tech line spoke with Andrew. Advised him of what was found. He stated it is caused by a bent doo
Near Garfield Heights, OH 44125
Dan
Job Details: 01/15/2021
DRYER KENMORE 110.676326 "Customer complaint that unit is not working, confirmed, found door switch broken, unit needs new door switch; ordrng 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details: 01/15/2021
REFRIGERATOR KITCHENAID KRFF507EWH00 "Cc unit is not cooling properly. Found FF evap cover frosted over. Following service pointer W11092686F. Will need kit to repair problem. Control not sending ojt correct voltage. Will need to steam ice. Cannot find FF thermistor on look up, parts to rese
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 01/15/2021
DRYER AMANA NED4655EW Installed the new part op tested good.
Near North Olmsted, OH 44070
David R
Job Details: 01/15/2021
WASHER MAYTAG MVWX655DW1 "Customer complaint, unit not spinning. Found hub is stripped, washplate will not coming off bottom, will have to break apart. Let customer know estimate. Customer paid SVC, do not order parts ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1
Near Avon, OH 44011
Gabriel P
Job Details: 01/15/2021
RANGE WHIRLPOOL WFE550S0HZ Unit was plugged in and had accurate voltage and oven preheated. Opt test ok.
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/15/2021
RANGE WHIRLPOOL WEG745H0FS1 Plugged in unit and the control panel did not light up unless pushing on the harness plugged into the control panel. Ordering control panel and harness.; ordrng 1 W11122852 (Control) and 1 W11176109 (Harness)
Near Mentor, OH 44060
Jeff M
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed the new part op tested good.
Near North Olmsted, OH 44070
David R
Job Details: 01/15/2021
REFRIGERATOR GE GSH22JFXLCC "Cc unit not cooling. SxS. Temp both sections 70ish. Called and talked to Brian about symptoms. Tapped into systems, low readings on low side. Sealed system leak. Will need compressor and evap. Customer paid SVC, do not order parts.** if insurance approve
Near Ravenna, OH 44266
Brian M
Job Details: 01/15/2021
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Cc unit not staying cold Unit is in a non temp controlled environment Advised customer on recommended environment temps so unit can operate properly Unit is in a garage Advised that it will run best in the spring and summer months
Near South Euclid, OH 44121
Corina H
Job Details: 01/15/2021
WASHER MAYTAG MVWB766FW1 "Cust showed pop, sent pic. CC that there is a squeak and its leaking. Found the slide squeaking. The water valve is leaking. Will need a new slide and housing. ; ordrng 1 W11172234 (Water housing) and 1 W10734521 (Slider)"