We serviced a
WHIRLPOOL DRYER
Model WED75HESW1
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/15/2022
Found lots of lint inside blower housing causing unit to vibrate loud clean lint opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY04
Near Euclid, Ohio 44123
Dan
Job Details: 03/15/2022
"Customer complaint that unit is leaking, evaporator drain tube is clear, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Euclid, Ohio 44123
Dan
Job Details: 03/15/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees, freezer section temperature at 14 degrees, good frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running , found air plenum broken and not directing airflow, unit needs new air plenum and control; ordrng 1 W10813581 (Air plenum) and 1 W11371382 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, Ohio 44060
Dan
Job Details: 03/15/2022
"Installed new slider and gearcase, op test good"
We serviced a
MAYTAG DRYER
Model MEDB766FW0
Near Beachwood, Ohio 44122
Manny
Job Details: 03/15/2022
"Cc unit making a thumping noise, removed front cover and found a screw under the felt seal removed screw and installed belt and pulley ran cycle opt test ok."
We serviced a
GE REFRIGERATOR
Model GSS23GSKGCSS
Near Cleveland, Ohio 44118
Manny
Job Details: 03/15/2022
"Replaced the filter head and tubes no leaks found, opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Eastlake, Ohio 44095
Jason N
Job Details: 03/15/2022
Installed drains hose. Ran quick wash cycle and drain out. No leaks. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ00
Near Mentor, Ohio 44060
Jason N
Job Details: 03/15/2022
Installed filter head. Tested dispense several times. Good pressure from dispense. Op test good.
We serviced a
MAYTAG DRYER
Model MEDE300VW1
Near Mentor, Ohio 44060
Jason N
Job Details: 03/15/2022
"Cc unit making grinding noiseRan dryer test, confirmed grinding noise. Pulled unit apart. Checked all rolling components, found belt idler pulley rounded out and wobbling on shaft. Resolved using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details: 03/15/2022
Installed heater element. Ran diagnostics cycle. No leaks from unit. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Bay Village, Ohio 44140
Angel
Job Details: 03/15/2022
"Cc that unit is leaking underneath washer. Confirmed found that unit is leaking through the tub seal causing it to leak when going into a spin. Unit is leaking directly on to the drive motor. Unit will need gearcase, drive motor, cam, shifter and belt. Gave customer estimate and stated they will get a new unit instead of fixing. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W10836348 (Motor) and 1 WPW10006355 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Lorain, Ohio 44052
Angel
Job Details: 03/15/2022
Replaced heater tested unit and started heating as should. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2631PF4A
Near Mantua, Ohio 44255
Brian M
Job Details: 03/15/2022
Cc unit leaking from freezer Found drain not pan clogged Needs cleared Cleared drain tube OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, Ohio 44109
Corina H
Job Details: 03/15/2022
"CC that the dishes are not drying. Ran diag no codes. Ran a calibration, heated turned on. Advised cust to run the hot water in the sink before starting the dishwasher. Use rinse aid. Normal, heavy with high temp, sani rinse and heated dry. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ
Near Garrettsville, Ohio 44231
Brian M
Job Details: 03/15/2022
Replaced icemaker Ran test harvest unit cycled OP Test Ok Advised it may take. 72 hours to fill
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44109
Corina H
Job Details: 03/15/2022
CC that there is a noise. Confirmed. Found the water lines hammering. Will need the hammer arrestors. Opt test ok
We serviced a
MAYTAG DRYER
Model PYE2300AYW.
Near Cleveland, Ohio 44102
Corina H
Job Details: 03/15/2022
"CC that the unit will not turn on. Confirmed. Found the thermal fuse is open. Will need a new fuse.; ordrng 1 LA-1053 (Fuses), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ6
Near North Olmsted, Ohio 44070
Gabriel P
Job Details: 03/15/2022
"Replace switches,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Oberlin, Ohio 44074
David R
Job Details: 03/15/2022
"Cc unit not cooling correctly. Temp rising in both sections. Found big ball of ice on FZ evap. Checked and unit sealed system is under 60 month ex warranty. Unit low on Freon, dye drier being replaced only and if a leak pops up can tell where its coming from. Ordering compressor and evap as well just in case needed, if not needed document. Ordering drier, comp, evap.***3 job Count *** ; ordrng 1 W10836706 (Evap) and 1 W11092625 (Comp) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Mentor, Ohio 44060
Dan
Job Details: 03/15/2022
"Customer says unit is under one year and came in home when home was purchased, customer does not have proof of purchase , advised customer to call whirlpool."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near Beachwood, Ohio 44122
Manny
Job Details: 03/15/2022
Replaced console and control ran cycle opt test ok. Took core for return.
We serviced a
GE RANGE DUEL FUEL
Model C2S980SEM3SS
Near Mentor, Ohio 44060
Jason N
Job Details: 03/15/2022
Installed oven door springs. Door operation test good.
We serviced a
MAYTAG WASHER
Model MTW5630TQ1
Near Cleveland, Ohio 44108
Corina H
Job Details: 03/15/2022
"CC that the unit will not spin. Confirmed. Will need the brake, coupler, cam, gearcase and clutch; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285852A (Coupler) and 1 285811 (Cam)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Oberlin, Ohio 44074
David R
Job Details: 03/15/2022
"Called techline about leaking. Gave all parts already replaced, also mentioned that another company was out before us and replaced parts as well. Techline suggested its over filling and to try Fill water valve, last item that can be replaced.; ordrng 1 WPW10327249 (Fill valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Oberlin, Ohio 44074
David R
Job Details: 03/15/2022
Cc unit not changing cycles. Found long fill no fill error. Bad water valves. Replaced from t/s. Tested. Ran quick cycle to make sure all components working. Good. Op test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID RANGE
Model KERA807PWW00
Near Elyria, Ohio 44035
David R
Job Details: 03/15/2022
"Cc front Right and front Left elements not always coming on, burners not turning on when changing to different hi low medium temps and burners lights flickering. Elements check good, would also still replace. Switches have burn marks on them. Parts show NLA 9759782 switches x2, 9756929 light indicator x2. W10823692 element, W10823698 element. Sending over. ; O-emld tckt"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, Ohio 44052
Angel
Job Details: 03/15/2022
Cc that unit was leaking underneath. Verified hoses and looked good looked underneath unit and theres no signs of water stains anywhere besides behind washer everything is clean filled washer to make it go into a spin and than drain to see if the water would come out somewhere and found that the drain hose was leaking on 2 spots. Unit will need drain hose replaced. Was going to order drain hose for customer but they cant use it because its to short they had to buy one which is the one they have installed customer stated they will buy another one. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFN502ESS02
Near Westlake, Ohio 44145
Angel
Job Details: 03/14/2022
Replaced right hand side spring tested door operation. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Orwell, Ohio 44076
Brian M
Job Details: 03/14/2022
Cc still unit not defrosting properly Called whirlpool, Going for tech review
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Cleveland, Ohio 44103
Corina H
Job Details: 03/14/2022
"Cust is tax exempt. CC that there was water when using the washer. Started a cycle on large load, no leaks. Drained the water and started a rinse no leaks. The bleach dispenser is not being used. Working as designed. Opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Columbia Station, Ohio 44028
David R
Job Details: 03/14/2022
"Cc gurgling sound intermittently and leveling door. Adjusted right door, let customer know that the top of the doors will be leveled but the door handles will not line up completely. He is ok with that. Moved unit, looked at compressor, no lines hitting. Dont feel any vibration at this moment. Customer wanted leveling legs down as well. Unit is good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Cleveland, Ohio 44111
Angel
Job Details: 03/14/2022
Cc that units dispenser wash door was not closing. Tested door and it would not close replaced with new one. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Strongsville, Ohio 44149
David R
Job Details: 03/14/2022
"Cc unit FF temp low. Reading around 32. Replaced thermistor in FF up top by lights. Changed settings to automatic 8 hr cycle. Give 24 hrs for unit to adjust. Good, op test ok."
We serviced a
JENN-AIR RANGE
Model JMW3430WS01
Near Rocky River, Ohio 44116
Angel
Job Details: 03/14/2022
Cc that units no preheat option is not working properly. Ran diagnostics to see if it had any error codes and no error codes were stored. Tested temp probe and was good. So i ran a bake to 350* to see if it was preheating properly and keeping temperature and unit preheated to 350* waited about 10mins to verify temperature and the temperatures were at 348*to 362* temperatures were perfect also tested the convection bake and the No preheat mode and was working fine temperatures were perfect. Explained to customer that they can calibrate the oven to how they like the temperatures for better cooking results if there not satisfied with the cooking but i can not find any issues with oven or temperatures at the moment. Unit is working as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYM3
Near North Royalton, Ohio 44133
David R
Job Details: 03/14/2022
"Cc unit leaking from center underneath and noise. Leaking from wash motor, noise from drain pump. Ordering wash motor and drain pump. ; ordrng 1 WPW10482482 (Wash motor) and 1 WPW10348269 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near North Royalton, Ohio 44133
David R
Job Details: 03/14/2022
"Cc unit is giving UL code and lid lock intermittently acting like it wont lock correctly. Went into diagnostics, found F80, F82, latch error, no debris or anything clogging from locking. Could be failure in latch itself. Gave estimate to customer, paying SVC only, do not order parts. ; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM5
Near Elyria, Ohio 44035
Gabriel P
Job Details: 03/14/2022
Temp is correctly is cooling and working as design but the dispenser water not working but customer does not want to fix that
We serviced a
GE REFRIGERATOR
Model GFD28GELCDS
Near Ashtabula, Ohio 44004
Dan
Job Details: 03/14/2022
"Installed new water filter head, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 10651133210
Near Wickliffe, Ohio 44092
Joe O
Job Details: 03/14/2022
"Cc: not dispensing water, not making iceFound water will dispense without filter, but will not with filter in. Advised customer a bad filter can cause this issue. Advised customer to try a new filter if that does not work will need a filter housing. Built estimate for filter housingCustomer does not want to repair at this time ; ordrng 1 WPW10394055 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near Cleveland, Ohio 44128
Manny
Job Details: 03/14/2022
"Replaced drain pump, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX500XW1
Near Ashtabula, Ohio 44004
Dan
Job Details: 03/14/2022
"Installed new hot water valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, Ohio 44123
Joe O
Job Details: 03/14/2022
Installed motor and capacitor. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Sheffield, Ohio 44054
Gabriel P
Job Details: 03/14/2022
"Found heater shorted gave estimate customer will call whirlpool to see if they willing to help them with repair if not she will call us ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, Ohio 44123
Joe O
Job Details: 03/14/2022
Cc: not heatingFound lo9se connection on temperature switch. Re connected. Tested. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Beachwood, Ohio 44122
Manny
Job Details: 03/14/2022
"Cc unit have message saying mis wire, verify and found code F9E0 for unit mis wire, turned off breaker and checked connection good, turned breakers on and verify unit is working correctly, set both cavities to 350 unit reaches temp on both cavities without any issues, cant duplicate issue advise customer to keep an eye on the unit and if he see the error agate call his warranty and well take another look. Unit is working as designed opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FTSS01
Near Cleveland Heights, Ohio 44121
Joe O
Job Details: 03/14/2022
"Cc: not dispensing iceFound auger motor receiving proper power. Needs auger motorCustomer does not want to repair at this time ; ordrng 1 W10822635 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC300VW1
Near Kingsville, Ohio 44048
Dan
Job Details: 03/14/2022
"Customer complaint that unit stops mid cycle and sometimes doesnt shut off when lid is opened, confirmed, found lid switch broken, unit needs new lid switch; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Pepper Pike, Ohio 44124
Manny
Job Details: 03/14/2022
"Cc unit door is falling off thinks the right hinge is broken, removed unit from under the counter, both hinges are good and operational, noticed the tub hinges brackets on both sides are missing the stub where hinges mounts, unit will need a tub replacement, customer will contact Jennair, and ask for a concession.; ordrng 1 W10681513 (tub-dishwr), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Jefferson, Ohio 44047
Dan
Job Details: 03/14/2022
"Customer says no part was delivered, reordering valve; ordrng 1 WPW10179146 (Valve)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Chardon, Ohio 44024
Dan
Job Details: 03/14/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface are working, reset controls, unit started and heated, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Lakewood, Ohio 44107
Angel
Job Details: 03/14/2022
Cc that unit will dispense water about five times and than it would not dispense water after trying about 10 to 12 times. Tested water and noticed it would keep beeping and said to replace filter customer replaced filter already so i reseted the filter warning light tested unit and unit never stopped working it would dispense water every time. Called BJ to explain issue and stated that if we cant duplicate issue we can not guess on what it could be. Explained to customer and also let her know that she has 30days for service call. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS0
Near Avon Lake, Ohio 44012
Gabriel P
Job Details: 03/14/2022
"Found control power connector burnt and terminal as well need harness and control customer has to call home warranty to see whats is next step ; ordrng 1 W10911101 (Harness) and 1 W10866116 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, Ohio 44145
Gabriel P
Job Details: 03/14/2022
Replace lock switches and ran unit 5 times confirm it pass
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, Ohio 44024
Jason N
Job Details: 03/14/2022
"Installed fill tube heater. Customer had a video of water dispense issues from previous visits. Dispense functions not working, no fans or lights in unit either. Customer has to power cycle unit from breaker to get everything working again. This is a low voltage board issue. Checked pantry UI for corrosion, none found, board looked good. Advised customer to replace power supply board to start. ; ordrng 1 W10830278 (Power supply)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Olmsted, Ohio 44070
Marie V
Job Details: 03/14/2022
"Cc that the u it is not washing the clothes. Ran diag no error codes. Ran auto test, unit not agitating. Found shifter off place and belt starting to squeak. Replaced shifter and belt. From T/S. Ran auto test and calibration. Op test okCust said that that the Unit never agitated. Is the first time she heard it working properly.; used 1 WPW10006355 (ACTUATOR), and 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, Ohio 44107
Marie V
Job Details: 03/14/2022
"Replaced seal, ran unit. Op test ok. Also unit is leaning forward at the top. Tried to fix it but theres a piece of trim at the bottom of DW and cant adjust . Showed cust and explain that things that can happen if theres no access to it."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brecksville, Ohio 44141
David R
Job Details: 03/14/2022
"Cc had questions about water level and soil level. Overall machine questions. Answered all. Went over water levels, height of water, temp questions. Unit is good and working as designed. Op test ok."
We serviced a
GE WASHER
Model GFWS1700H0WW
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 03/14/2022
Installed inner drain hose. Ran quick wash test then drained. No leaks. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, Ohio 44128
Corina H
Job Details: 03/14/2022
"CC that the unit is not drying. Tested the water, good. Ran diag no codes. Ran calibration, heater turned on. Cust is not using rinse aid. Advised cust to use rinse aid, run the hot water before starting the dishwasher, high temp, sani rinse and heated dry. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Garrettsville, Ohio 44231
Brian M
Job Details: 03/14/2022
Installed glass OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Garfield Heights, Ohio 44105
Jason N
Job Details: 03/14/2022
"Cc unit not powering onChecked power to unit from terminal block. Found black wire and terminal burnt, all connections loose. Replaced wiring using terminal block kit and power cord using truck stock parts. Ran bake test and burners test, all functions passed. Op test good. ; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Cleveland, Ohio 44105
Jason N
Job Details: 03/14/2022
"Cc unit making grinding noise and not washing clothesRan auto test cycle, confirmed noise under unit. Checked under unit, found splutch wore down. Replaced splutch using truck stock part. Reran auto test, unit still making noise underneath. Found motor pulley splines also stripped out. Unit will need drive motor. Motor covered under 10yr from Maytag. ; ordrng 1 W11026785 (Drive motor), used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYP02
Near Independence, Ohio 44131
Marie V
Job Details: 03/14/2022
"Steamed out evaporator, replaced evaporator cover with fan and thermistor. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX700XW1
Near Cleveland, Ohio 44128
Corina H
Job Details: 03/14/2022
"CC that the unit is leaking and making a noise. Confirmed. Found the cam rattling. Started a cycle, no leaks. Cust is using 1 cup of detergent. Advised cust to use 1-2 tablespoons of he detergent. 6-8 bath towels equals a full. Opt test ok ; used 1 W10721967 (PULLEY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JDC2089HEP
Near Cleveland, Ohio 44114
Jason N
Job Details: 03/14/2022
"Cc unit not cooling in both sectionsConfirmed both sections at room temperature. Found compressor not running. Checked power to start relay, good at 123v. Compressor windings resistance test good. 5.6 to 11.8ohms. Start relay is open. Replaced using truck stock part. Compressor started up, good heat on discharge line. Unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps. Op test good. ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ
Near Kent, Ohio 44240
Brian M
Job Details: 03/14/2022
Complaint icemaker and bin broken Can not determine issue with icemaker unit in store and no water to test unit fully Icemaker rotates and I hear the valve Needs bin They can install it ; ordrng 1 W11162443 (cover)
We serviced a
WHIRLPOOL DRYER
Model WGD5900SW0
Near Shaker Heights, Ohio 44120
Joe O
Job Details: 03/14/2022
Cc: loud during operationFound rollers worn. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, Ohio 44260
Brian M
Job Details: 03/14/2022
Cc no ice Followed tech sheet issue seems to be with valve Needs dual valve ; ordrng 1 W11043013 (valve) and 1 W11367364 (Line)
We serviced a
JENN-AIR WALL OVEN
Model JJW2827IL01
Near Solon, Ohio 44139
Corina H
Job Details: 03/14/2022
Replaced the ui and control. Opt test ng. Still Called t/l Scott. Found the connection on p3 off on the lower oven. Opt test ok. Brought the core back for return .
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Garfield Heights, Ohio 44125
Marie V
Job Details: 03/14/2022
Replaced gearcase and slider. Ran auto t3st and calibration. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HW02
Near Beachwood, Ohio 44122
Manny
Job Details: 03/14/2022
"Replaced console and main control, ran bake to 350, oven heat with no issues, opt test ok, took cores for return. Before leaving customer asked me to setup the units Wi-Fi with her iPad. Set up Wi-Fi opt test ok"
We serviced a
WHIRLPOOL DRYER
Model wed72hedw1
Near Lakewood, Ohio 44107
Angel
Job Details: 03/14/2022
"Cc that unit was squeaking and that the seal on door fell off. Ran unit and it started squeaking immediately unit will need pulley replaced. Replaced rollers, belt and pulley also reinstalled seal tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB02
Near Mentor, Ohio 44060
Dan
Job Details: 03/14/2022
"Customer complaint that unit is not making ice, confirmed, installed new ice maker , op test good"
We serviced a
KENMORE WASHER
Model 11028082700
Near Mentor, Ohio 44060
Dan
Job Details: 03/14/2022
"Customer complaint of loud noise while spinning, confirmed, found bearings worn out, unit needs new shaft/bearings, installed new bearings/shaft, op test good ; used 1 W10435302 (BEARING) from stock"
We serviced a
KENMORE RANGE
Model 79073433314
Near Lakewood, Ohio 44107
Angel
Job Details: 03/14/2022
Cc that the bottom drawer caught on fire. Removed bake burner panel to verify if theres anything out of the ordinary but everything looked good tested unit without panel and burner and ignitor are worker perfectly reinstalled everything and tested the bake again and everything looked good did advise customer that when there using the bake to make sure theres nothing in the drawer because the igniter and flame is right over everything in the drawer and if theres something that can catch on fire there going to have the same issue. But unit is working fine. Customer stated they will clean everything in drawer and keep everything out that bottom drawer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lakewood, Ohio 44107
Angel
Job Details: 03/14/2022
Cc that unit is squeaking when opening the door. Tested door and started squeaking removed door and found that cam and shaft was not lubed. Lubed cam and shaft tested door and stopped squeaking also aligned door. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brecksville, Ohio 44141
David R
Job Details: 03/14/2022
"Replaced water valve. Ran normal cycle. 15 mins, did not bring up any codes. Good. Customer to use as normal. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Gates Mills, Ohio 44040
Corina H
Job Details: 03/14/2022
"CC that there is a squealing noise. Confirmed. Found the idler pulley seized and the door latch not latching. ; used 1 4392067 (DRYER REPAIR KIT), and 1 279570 (Latch) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cleveland, Ohio 44106
Jason N
Job Details: 03/14/2022
Installed gas valve assembly. Ran bake test on upper and lower ovens to 350 degrees. Op test good.
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, Ohio 44123
Jason N
Job Details: 03/14/2022
Cc unit valve cracked in rear of unitFound regulator is the part that is cracked at the gas nipple connection. Unit needs gas regulator. ; ordrng 1 W11346659 (Regulator)
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, Ohio 44120
Joe O
Job Details: 03/14/2022
Installed magnetron. Tested. Unit heating. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, Ohio 44122
Joe O
Job Details: 03/14/2022
Cc: not drainingFound drain hose plugged. Replaced drain hose. Still plugged. Cleared drain hose. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near University Heights, Ohio 44122
Manny
Job Details: 03/14/2022
"Cc unit making a clunking noise, ran diagnostics didnt hear anything until unit start switch from agitate to spin, unit will need shifter and cam, Also notice that the basket is leaning back pushed down on tub and suspension needs to be replaced, tub is hitting the drip tray that the unit is on when unit fills. Customer will contact wpl to see if the cover parts if not shell try to get a new unit.; ordrng 1 W11130362 (Suspension rods), rqstng P&A on 1 W10721967 (drive pulley), ordrng 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Westlake, Ohio 44145
Gabriel P
Job Details: 03/14/2022
"Replace panel,opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS01
Near Highland Heights, Ohio 44143
Joe O
Job Details: 03/14/2022
"Cc: not working, no powerFound harness shorted out at terminal block. Needs main harnessAdvised customer could have potentially caused control failure, and or fuses to fail.Customer does not want to repair at this time ; ordrng 1 W10730963 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Shaker Heights, Ohio 44122
Manny
Job Details: 03/14/2022
"Cc unit making a loud noise and wont stop, found foot switch with the spring out and no making contact with the switch causing the unit to not stop when going back up, reset spring and readjust lever to make contact with switch, turned on and depressed foot switch unit starts and when gets to the top stops, unit is working correctly opt test ok."
We serviced a
WHIRLPOOL RANGE
Model SF315PEEN0
Near Fairport Harbor, Ohio 44077
Dan
Job Details: 03/14/2022
"Installed new igniter, op test good"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Cleveland, Ohio 44113
Manny
Job Details: 03/14/2022
"Cc console falling off and display is blurry, verified and console is really loose checked all screws and all are tight notice the supports brackets are bent and display looks cloudy, unit need console assembly and support brackets ; ordrng 1 W11029431 (panl-cntrl) and 1 W10289170 (brkt-suprt) and 1 W10289169 (brkt-suprt)"
We serviced a
GE WASHER
Model GTW335ASN1WW
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details: 03/14/2022
"Cc unit lid locked will not respond Customer stated during a cycle, the lid would not unlock or continue with cycle. They had to pry the lid up to get the clothes. Ran diagnostics, found code 23 for critical lid lock failure. Ran lid lock state test, control reading lid is up the entire time. Unit will need lid lock assembly replaced. ; ordrng 1 WH08X32697 (Lid lock kit)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Mantua, Ohio 44255
Brian M
Job Details: 03/14/2022
Cc unit not advancing Found unit functioning properly customer wasnt allowing unit to advance she thought it was sticking in sense and kept restarting the cycle Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEBK101SSS04
Near Cleveland, Ohio 44130
Marie V
Job Details: 03/14/2022
"Cc that the oven does not keep temp. Started unit 350*, bottom still not hot removed unit and verify ohms on element, is open. Unit will need new heating element. ; ordrng 1 WPW10207398 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVEXWS05
Near Strongsville, Ohio 44136
Marie V
Job Details: 03/14/2022
"Cc that the unit stops working and you have to turn the knob off and then on to make unit work. Took temps. 15* in freezer and 45* on fresh food section. Good frost pattern on evaporator. Unit will need new thermostat. Cust paid in full.; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Columbia Station, Ohio 44028
Marie V
Job Details: 03/14/2022
"Cc that the unit is leaking from the fabric softener dispenser, at the end of the cycle will have a puddle of water on the left corner on the floor. Verify PSI coming in has 80psi. Called whirlpool tech line spoke with Bruce. Pressure is a little too high, should not be higher than. 40 to. 60 PSI. Close the valve a little to try to get the pressure lower. Told cust that I called tech line. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor-on-the-Lake, Ohio 44060
Corina H
Job Details: 03/14/2022
Replaced the adjusters and gasket. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Eastlake, Ohio 44095
Corina H
Job Details: 03/14/2022
Replaced the switch. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 03/14/2022
Freezer led out When pulling led out wire broke, Non repairable
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Grafton, Ohio 44044
Marie V
Job Details: 03/14/2022
"Replaced UI, ran calibration and auto test. Op test okNo core for return"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 03/14/2022
"Cc that basket is loose and shakes when spinning Found tub to be wobbly in the basket Could not remove washplate with out damaging it sto completely diagnose But suspect tub hub or gearcase Customer would like refund from previous repairs ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZC3122DW01
Near Burton, Ohio 44021
Brian M
Job Details: 03/14/2022
Reported and took picsCalled whirlpool, Non repairable
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Willoughby Hills, Ohio 44094
Joe O
Job Details: 03/14/2022
Installed control and ui. Ran calibration. Ran auto test. Could not test water due to customer moved unit and no water hook up. Op test ok