Service History 78

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/30/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 33 degrees, freezer section temperature at-14 degrees evaporator fan is running, compressor is running, good frost pattern on evaporator, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Painesville, OH 44077
Jeff M
Job Details: 06/30/2021
Unit is not operating correctly I found an F6 E2 miscommunications. needs main control and user interface estimate only; ordrng 1 W11135391 (Ui) and 1 S and 1 W11162440 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Euclid, OH 44123
Joe O
Job Details: 06/30/2021
"Cc: lid not locking, strike brokenFound strike broke. Installed strike. Ran quick test cycle. Lid is locking. Op test ok"
We serviced a
MAYTAG RANGE
Model MGR5765QDS
Near Cleveland, OH 44120
Corina B
Job Details: 06/30/2021
"CC that the bake does not work, confirmed. Checked the igniter 0 amps 120 volts. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Euclid, OH 44132
Joe O
Job Details: 06/30/2021
Cc: vent fan not functioningFound cord fell down into blower fan. Removed cord. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/30/2021
Installed the new part op tested good. Lock and recalibrated the unit op tested good
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Wellington, OH 44090
David R
Job Details: 06/30/2021
Replaced wash motor. Tested. Ran diagnostics. Good. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Amherst, OH 44001
David R
Job Details: 06/30/2021
Replaced control. Started working. Tested 1 time. Good. Tested 2 or 3 more tomes. Did not work. Was about to replace pump. Broken. Took pics of damage. Ordering both again. Replace at same time. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Wash motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model K
Near Cleveland, OH 44109
Dan H
Job Details: 06/30/2021
"Installed new control and user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Brooklyn, OH 44144
Gabriel P
Job Details: 06/30/2021
"Fix freezer door issue ,opt test ok all door sealing properly"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Brook Park, OH 44142
Gabriel P
Job Details: 06/30/2021
"When arrive customer said rack was rubbing with seal an d she found seal hanging fix issue,opt test ok"
We serviced a
JENN-AIR RANGE
Model JDS1450FP0
Near Rocky River, OH 44116
Corina B
Job Details: 06/30/2021
Replaced the cooling fan. Heated oven to 350*. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/30/2021
Cc that the unit is not removing stains from clothes and that she hears a clicking noise that was not there before and that some cycles unit does not spins the clothes out. Ran diag error code of F7E6 motor fault. Tilted unit and found shifter off place. Deleted error code Replace shifter and ran calibration and auto test . Op test okExplain cust how much clothes put on unit and how much detergent
We serviced a
JENN-AIR RANGE
Model JGS8860BDP18
Near Mentor, OH 44060
Joe O
Job Details: 06/30/2021
Cc: long heating timesFound igniter only pulling 2.7 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBS0
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/30/2021
"Installed ew control, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/30/2021
Installed the new part op tested good. Water valves
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/30/2021
"Cc that the unit is turning it self at night, ran diag got error code F3E3 inlet water temp fault, replace main control and ran calibration. Op test ok. Advice cust to monitor unit. Brought core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/30/2021
"Found pin hole in drain hose ordering ; ordrng 1 WPW10545278 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 06/30/2021
"Cc unit leaving oil stains on clothing. Ran diagnostics cycle and opt test ran ok, unit working as design. Advice customer to check garments for oil or any other substances that could stain items in washer."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Westlake, OH 44145
Corina B
Job Details: 06/30/2021
CC that there was a grease fire. Cleaned the bottom by the igniter. Tested the bake and broil. Optest ok.
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWPQ0
Near Elyria, OH 44035
Gabriel P
Job Details: 06/30/2021
"Found pump assembly not draining,ordering parts ; ordrng 1 W10428167 (Pump motor) and 1 WP3374077 (Drain hose) and 1 WP356138 (Clamp)"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW3
Near Elyria, OH 44035
Marie V
Job Details: 06/30/2021
"Cc that the unit makes a really loud noise when spinning. Confirmed. Tilted unit and removed cam cover and belt, motor checks OK. Noise is coming from Gear case, also belt is loose , unit will need belt and gear case. Cust will buy new. ; ordrng 1 W11454372 (Gear case) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details: 06/30/2021
"Cc: buzzing noiseFound unit continuously buzzing after start up. Buzzing from magnetron or transformer. Cannot pull unit alone to test with case off. Needs transformer, magnetron, and interlock switches. 2nd tech needed to assist in removing unit. Test unit before re installing. Will contact whirlpool if parts do not fix unit.Parts out of stock, office to reschedule; ordrng 1 W11540981 (Transformer) and 1 W10818686 (magnetron) and 1 W11197766 (interlock)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Avon, OH 44011
David R
Job Details: 06/30/2021
"Cc unit drum is not correct position. Looked under lid, one of the suspension rods broke the suspension support. Had extra on the truck W10440729. Replaced. Ran test diagnostics, good. Op test ok"
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2830WP00
Near Rocky River, OH 44116
David R
Job Details: 06/30/2021
"Cc getting same error codes like last time, low fan speed. F8E0. Ran both ovens. Both blower fans are loud. Running bake 400. Going back to diagnostics to test speed. 1050 +- 200. Checked. Both out of range. Ordering both blowers. ***office to reschedule ; ordrng 1 WPW10273667 (Upper blower) and 1 WPW10273666 (Lower blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GTS21FGKBWW
Near Bay Village, OH 44140
David R
Job Details: 06/30/2021
"Cc unit not cooling. Found the compressor clicking every couple of mins. Put watt letter on. Compressor is tripping the overload. Tested with compressor tester. Just humming. Will need new compressor. Customer paid SVC only. Do not order parts. ; ordrng 1 WR87X33165 (Compressor) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.695228
Near Westlake, OH 44145
David R
Job Details: 06/30/2021
Cc unit would keep running when opening the door. Found the door switch is broken. Replaced from t/s. Tested. Good. Op test ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Westlake, OH 44145
David R
Job Details: 06/30/2021
"Per notes customer under ex warranty. Cc of creaking noise, or grinding noise when the unit is running, said it did not do it the past couple of times when running. No error codes. Ran diagnostics mode. Good. Unit heating. Ran a regular cycle. Good. No noise. All components working correctly. Good. Unit is good as of today.*** customer to monitor. She is going to try and record. If happens again would order wash motor W11178672"
We serviced a
GE DRYER
Model DRSR495GG7WW
Near Geneva, OH 44041
Jeff M
Job Details: 06/30/2021
Installed the new part op tested good. Gas valve
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS00
Near Shaker Heights, OH 44122
Brian M
Job Details: 06/30/2021
Cc unit not cooling Looks like freezer was left open and back wall frosted over Ran diagnostics heater and it on Advised its best to let unit defrost and make sure door is sealing
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW0
Near Maple Heights, OH 44137
Brian M
Job Details: 06/30/2021
Cc of gas leak and gas company shut gas off they said it was leaking from hose Turned gas on Used soapy water to try and see what was leaking checked all tubing Could not duplicate a leak at this time Ran burners and oven No issue found Advised to customer its up to her if she wants it turned back on
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Joe O
Job Details: 06/30/2021
"Installed pulley, belt, and cap. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near Solon, OH 44139
Brian M
Job Details: 06/30/2021
Cc unit not washing properly Found sump getting power but not running Needs sump ; ordrng 1 W11085683 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mayfield, OH 44143
Dan H
Job Details: 06/30/2021
"Customer complaint of loud clicking noise during agitation and lid lock not working all the time, ran diagnostics found f5e1(lid switch fault ) error code, found gear oil leaking from gearcase, unit needs new gearcase and lid lock, customer does not want repair at this time ; ordrng 1 W11455453 (Gearcase) and 1 W10810403 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near North Ridgeville, OH 44039
David R
Job Details: 06/30/2021
Replaced right door gasket and led light. Top left front. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25ECMS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/30/2021
"Recovered refrigerant. Installed evaporator, compressor and uv dye drier filter. Pulled vacuum on system to 29 in/hg for 15 min, held vacuum. No change to gauges. Recharged system with 5.0oz of r134a. Unit low side pressure stable at 5psi, freezer starting to cool. Advised customer to allow 24 hours before restocking unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 06/30/2021
Installed freezer door. Tested dispense functions. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44128
Jason N
Job Details: 06/30/2021
Installed RH ff door and nameplate. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Solon, OH 44139
Jason N
Job Details: 06/30/2021
Installed hinge. Op test no good. Door squeak still remains. Tried adjusting cabinet using leveling feet. Noise is slightly better. Noise coming from unit is a creak from cabinet itself due to door weight transfer. Unit is not installed to cabinetry. Advised customer have unit installed correctly.
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Chardon, OH 44024
Dan H
Job Details: 06/30/2021
"Installed new bake element, op test no good , control is not sending power to element, unit needs new control, customer says they are paying for parts,p I see no notation on that, advised customer to call manufacturer, customer does not want repair at this time ; ordrng 1 WPW10655840 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Painesville, OH 44077
Joe O
Job Details: 06/29/2021
"Cc: condensation build up in ff section, leaking from rear vent in ff sectionCustomer stated the vegetables are getting wet from condensation. And rear vent building condensation after getting in the fridge while cooking. Customer showed pics of drip marks on shelves. Pulled air tower, found no condensation build up in vents or around vents. Found no draining issues. Checked gaskets. Unit sealing all the way around. Advised customer to monitor to ensure the door is closed completely. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Grafton, OH 44044
David R
Job Details: 06/29/2021
Replaced FZ gasket. Took off door and put back on to make sure no screws were loose. Seems like the left side screws werent fully seated. No gaps. Test good. Cleared ice from inside. Good. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Windham, OH 44288
Brian M
Job Details: 06/29/2021
Cc unit turning on by itself Found error for stuck key and control software error Needs UI and control B/O office to reschedule ; ordrng 1 W11225084 (cntrl-elec) and 1 W11395600 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jeff M
Job Details: 06/29/2021
The unit is not cooling the temperature inside the fridge was 50? the temperature inside the freezer was 40. Customer has an evaporator somehow. There is also an E5 Error for the icemaker thermistor fault he also needs an icemaker estimate only; ordrng 1 W11294907 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Painesville, OH 44077
Jeff M
Job Details: 06/29/2021
The heating element in the oven failed. The main control board is not supplying power to the bake element anymore. Needs main control and bake element. No eta; ordrng 1 W11308431 (Control) and 1 W10779716 (Element) and 1 W10779716 (Element)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Rocky River, OH 44116
Corina B
Job Details: 06/29/2021
"CC that the ice maker is not working. Confirmed. Found the ice maker stopped mid cycle. Jumped the ice maker, did not cycle. Will need a new ice maker. ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Cleveland, OH 44109
Dan H
Job Details: 06/29/2021
"Installed new console and brackets, unit is not installed, unable to test"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, OH 44017
Corina B
Job Details: 06/29/2021
CC that the unit is not heating correctly. Checked the temperatures cycling on and off properly. Unit was not con to the vent when arriving. Could not hook the vent back up due to it not having a long enough connections for the vent. Advised cust to call dryer vent wizard. Optest ok.
We serviced a
GE DISHWASHER
Model GDT530PGD4BB
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/29/2021
"Cc unit wont operate. Found 0.50 VAC coming to the unit, recommended the customer to have a electrician look at his electrical."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 06/29/2021
Called tech line Once followed service pointer all LEDs are working. Replace top left Led
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QKS00
Near Chardon, OH 44024
Jeff M
Job Details: 06/29/2021
The unit was plugged in for only 2 hours before I arrived. I went through the unit The unit has a three phase compressor on start up its pulling 2.3 A which indicates theres pressure being built inside the machine locked rotor occurs at 3.3 A. Theres a frost pattern developing theres good heat transfer main control board visually looks good I dont see any swollen capacitors. The freezer side was about 18? the fresh food side was about 51? I would imagine if the unit was plugged in for a full 24 hours it would operated as design unfortunately I cannot give an accurate diagnosis on this machine everything appears to be working recommended for the unit to stay plugged in even if the issue occurs again and calls back
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Perry, OH 44081
Jeff M
Job Details: 06/29/2021
The unit is not cooling there is a slight frost pattern and a little bit of heat transfer. The compressor is drawing .8 A the unit is located in the garage the garage at the time was 80? which is within its running specifications far as temperature goes. The unit needs a new compressor and evaporator. No eta; ordrng 1 W10858281 (Evap) and 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2021
CC that the unit is not cooling. Checked the pressure low side 10 vacuum high 40 psi. Did equalized. Used nitrogen with soap bubbles. found a leak on the evaporator. Will need a new evap ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2021
Cc that the unit is making a loud noise when spinning. Cust showed me video. Tested unit and tilted found oil started coming out from gearcase. Unit will need gearcase. Tried to remove impeller does not comes out will need one as well. Waiting on approval for authorization and gearcase isnt in stock . Advice cust that we will contact ; ordrng 1 W10723582 (Washplate) and 1 W11393684 (Gearcase)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Brecksville, OH 44141
David R
Job Details: 06/29/2021
Replaced adjusters and t/s dispenser. Door was broken on it. Tested. Good. Op test ok ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Willoughby, OH 44094
Joe O
Job Details: 06/29/2021
Installed module. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBS3
Near Cleveland, OH 44105
Corina B
Job Details: 06/29/2021
Can not read the model or serial. CC that the unit is not heating properly. Checked the igniter 2.7 amps. Will need a new igniter. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW6630HW0
Near Mentor, OH 44060
Joe O
Job Details: 06/29/2021
Installed stator. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Madison, OH 44057
Brian M
Job Details: 06/29/2021
Installed control Ran test no good Removed and tested for power found no power coming from power cord Tested outlet getting 116v but when I plug the dishwasher in it wont power on Plugged dishwasher In another outlet and it works OP Test Ok Advised customer on outlet replacement Customer requested for me to leave it uninstalled so he can have outlet looked at behind unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/29/2021
In power supply board Inverter was wrongly packaged Unit seemed to start up just fine and seems to be coolingAdvised to watch
We serviced a
MAYTAG DRYER
Model MDG2600BWW
Near Wickliffe, OH 44092
Joe O
Job Details: 06/29/2021
"Cc: intermittently not heating, timer not advancingRan test cycle. Found gas could not opening once they get warm. Found igniter is weak. And belt is dry rotted. Needs belt, coils, and igniter.; ordrng 1 WP33002789 (igniter as) and 1 279834 (2 coil gas valve set) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model GLWS1979AS2
Near Madison, OH 44057
Jeff M
Job Details: 06/29/2021
The switch popped out of place. I was able to just pop the switch back in place
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Jeff M
Job Details: 06/29/2021
Unit will not washer fills with water the sump is getting power needs a new sump motor; ordrng 1 W11025157 (Sump) and 1 S
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Jefferson, OH 44047
Jeff M
Job Details: 06/29/2021
The incorrect part was delivered it was in the correct box but it was a bake element that was in the broiler box. Reorder the same part # it is the correct part number I did double check. And took pictures ; ordrng 1 W10249977 (Broiler element)
We serviced a
FRIGIDAIRE DRYER
Model AEQ7000ES1
Near Cleveland, OH 44144
Marie V
Job Details: 06/29/2021
"Cc that the dryer is making a loud noise and is not heating. Found bearing bad will need to be replaced and relay on control is sometimes staying close and sometimes is open, unit will need control and bearings. Cust will call if she wants to continue ; ordrng 1 134557200NH (Control) and 1 131777700 (Bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ01
Near Lorain, OH 44052
Gabriel P
Job Details: 06/29/2021
"Fix squeak sound and level unit,opt test ok"
We serviced a
KENMORE DRYER
Model 110.61402311
Near Solon, OH 44139
Brian M
Job Details: 06/29/2021
Cc unit not starting Found thermal fuse openReplaced using truck stock Cleaned lint from behind unit and attached hose OP Test Ok ; used 1 3392519 () from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
"Cc unit not functioning properly Ran diagnostics test found no errors and unit ran through test with no errors Advised it may be a control ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
David R
Job Details: 06/29/2021
"Cc unit is dead, not working. Found F6E2 error. Will need ui and control.**office to reschedule ; ordrng 1 W11170706 (Control) and 1 W11112656 (Ui)"
We serviced a
FRIGIDAIRE WASHER
Model ATF7000FS0
Near Cleveland, OH 44144
Marie V
Job Details: 06/29/2021
"Cc that the washer is not spinning the clothes out , that the unit still has water in it and that the bellow is stained. Bellow will have to be replaced ran spin only unit started draining slowly. Took unit apart and found drain pump catch full with hear. Cleared out and tested. Op test ok.; ordrng 1 134728400 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 06/29/2021
"Recovered refrigerant, installed 3 way valve. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
Removed and installed hinges then installed door Customer feels unit is worse off than before Left note ..
We serviced a
MAYTAG RANGE
Model MGT8800FZ00
Near Cleveland, OH 44129
Marie V
Job Details: 06/29/2021
"Cc that the UI has a bubble and that the top oven they make some cookies and it took longer to cook them. Replace UI and preheated unit to 350*, took temps 349* 350*. Explain cust that if cooking foot that takes less than an hour on oven to allow it 15 min after preheat for walls to absorb heat and oven regulate, if cooking something that takes more than hour is ok to put it in when buzzer goes off. Also showed cust how to adjust calibration on unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Brook Park, OH 44142
Marie V
Job Details: 06/29/2021
"Took POP. CC that the ice maker is working good that the problem is the lights. Confirmed, found freezer light shorted. Will need new freezer light. Replace freezer light from T/S. Op test ok; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 06/29/2021
"Customer complaint of f7e1 error code, display keeps going blank when entering diagnostics , unit needs new control and shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter), used 1 W11543996 (Cntrl) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is unlevel, confirmed, leveled unit, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 06/29/2021
Part is not correct. Took picture. Office to reschedule ; ordrng 1 W11467648 (Inner door) and 1 WPW10319027 (Spray arm)
We serviced a
KENMORE RANGE
Model 790.7433311
Near Parma, OH 44130
David R
Job Details: 06/29/2021
Replace bake igniter. Tested at 350. Good. Op test ok
We serviced a
KENMORE DRYER
Model 110.62612101
Near Lyndhurst, OH 44124
Dan H
Job Details: 06/29/2021
"Installed new belt, op test good"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Sheffield, OH 44054
Gabriel P
Job Details: 06/29/2021
"Found a service pointer on possible causes customer complaint match on two of them replace interlocks from t/s,opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Richmond Heights, OH 44143
Dan H
Job Details: 06/29/2021
"Customer complaint that unit shut off when trying to lock lid, ran diagnostics found f5e2(lid will not unlock ) error code, found detergent caked in lock area, installed new lid lock , op test good ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 06/29/2021
"Cc unit making loud noises and rubber smell Customer stated unit makes banging noise when in a spin, also thought she smelled a rubber like smell. Ran washer spin test. Found tub not balancing correctly, base pads are worn. Unit needs base pads. ; ordrng 1 285744 (Base pads)"
We serviced a
MAYTAG DRYER
Model MEDB766FW
Near Eastlake, OH 44095
Jason N
Job Details: 06/29/2021
"Cc unit not heatingCustomer stated unit always dries slowly and condensation builds up inside unit. Now unit is not heating at all. Checked thermals, found hi limit cut off open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Could not check airflow through venting, venting runs through building to roof. Customer does not know last time venting was inspected or serviced. Highly advised customer to call a vent company to inspect. Unit op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near East Cleveland, OH 44112
Jason N
Job Details: 06/29/2021
"Cc unit cooktop not workingCustomer showed pop. Ran cooktop burner test, no burner are sparking. Checked voltage into spark module when burner switch on, good at 122v. Unit needs spark module. Customer does not want repair, is calling Home Depot to get it exchanged. Did not schedule a return visit at this time. ; ordrng 1 WPW10110523 (Spark module)"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Cleveland, OH 44143
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is not spinning properly and of burning smell and error codes, ran diagnostics found f9e1(long drain) and lf(no water detected entering unit) error codes, ran test cycle, found no water entering unit, found supply valves closed, opened, unit is draining very slowly, found two COVID masks in filter basket, cleared, op test good"
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Jefferson, OH 44047
Jeff M
Job Details: 06/29/2021
The machines not agitating. I found a motor fault saved in the control. I put it in an agitation its not able to perform the task I put it in a spin its able to spin. Needs a motor and capacitor; ordrng 1 W11497303 (Motor) and 1 W11428524 (Cap)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near University Heights, OH 44118
Jason N
Job Details: 06/29/2021
"Cc unit water dispenser not working properly.Customer stated water dispense will not shut off unless its pushed in a certain spot. Found switch cover torn, not popping back to off position. Customer did not receive switch, just the button cover. Replaced switch cover using customer supplied pre Id part. Tested water dispense multiple times. Dispense shutting off each time. Op test good."
We serviced a
GE REFRIGERATOR
Model TFF24RCB
Near South Euclid, OH 44121
Dan H
Job Details: 06/29/2021
"Installed new defrost timer, timer shorted , ordering new timer; ordrng 1 WR9X482 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon, OH 44011
Gabriel P
Job Details: 06/29/2021
"Found hub strip gave estimate,but they will not fix"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321DHW05
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/29/2021
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/29/2021
"Replace belt and shield,ran calibration,opt test ok"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 06/29/2021
"Cc: not filling, error lfFound cold water shut off to unit, hot water valve partially closed. Turned on water supply. Ran quick test cycle. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8120HW0
Near Kirtland, OH 44094
Joe O
Job Details: 06/29/2021
Cc: thumping banging noiseFound blower wheel broke. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland, OH 44135
Marie V
Job Details: 06/29/2021
Cc that the ice maker is not working. Took temps 37* on fresh food section and -2* on freezer. Ice maker is stuck on the heating position and is getting 120V. Unit will need new ice maker. ; ordrng 1 WPW10300022 (Ice maker) and 1 W10838084 (Harness wire)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, OH 44113
Corina B
Job Details: 06/29/2021
CC that the unit will not heat the oven. Confirmed. Found the terminal block burnt. Replaced the wires and block from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near University Heights, OH 44118
Jason N
Job Details: 06/29/2021
"Cc unit making loud noisesCustomer showed pop, but model number does not match. Asked customer if she had another pop. She called her supplier, the unit was an upgrade from the Amana, same purchase date. The supplier is sending correct pop to service@fredsappliance.com Ran diagnostics auto test, found drive belt slipping/squealing. Unit needs drive belt. Replaced using truck stock belt. Reran auto test, no abnormal sounds heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2021
"Cc that the door wont close. Confirmed, when you try to close door it push back at you. Unit will need new hinges and springs. ; ordrng 1 W11371722 (Hinge) and 1 W11376139 (Hinge) and 2 WP3387565 (Springs)s"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near South Euclid, OH 44121
Dan H
Job Details: 06/29/2021
"Customer complaint that unit is leaking gas, confirmed, found burner valve screw had fallen out, burner valve internals fell out, unit needs new burner valve , called whirlpool safety line; ordrng 1 WPW10141709 (Burner valve)"
We serviced a
SAMSUNG DRYER
Model DV42H5000EWA2
Near Orwell, OH 44076
Jeff M
Job Details: 06/29/2021
Installed the new part op tested good. Fuse
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 06/29/2021
Spoke to customer still no part Advised customer that if part arrives around 1 ish I should still be in the area and Ill swing back over ; saved tckt