We serviced a
LG REFRIGERATOR
Model LMXS30776S/03
Near Madison, OH 44057
Dan
Job Details: 08/30/2024
"Customer complaint that unit is not cooling properly , fresh food section temperature is at 68 degrees, freezer section temperature is at 33 degrees, compressor and condenser fan are running, evaporator fans are working, partial frost pattern on evaporators, system has a leak, unit needs new fresh food section evaporator and filter drier, customer does not want repair ; ordrng 1 ADL74221702 (Ff evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA RANGE
Model ACR4303MFW8
Near Lorain, OH 44053
Angel
Job Details: 08/30/2024
Cc that rear left surface element is missing. Confirmed element missing ordering part. Maintenance stated they will install it no need to return.; ordrng 1 W11396792 (Coil)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV5
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/30/2024
Cc that center burner will not ignite. Verified and replaced center burner head and centered igniter opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDPA70SAMZ3
Near Elyria, OH 44035
Marie V
Job Details: 08/30/2024
Replaced water valve. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near North Olmsted, OH 44070
Marie V
Job Details: 08/30/2024
"Cc that the unit still not cooling, took temps in the refrigerator section was 50* and freezer 32*. Food in freezer is frozen , but just some frost on evap. Unit will need sealed system repair. Cust is hot happy with the outcome, she said she was told after the 3 repair she was going to get a new refrigerator, she said she is sick and needs her medicine on the refrigerator. Explain that from my diagnosis today unit will need a sealed system repair. Ordering compressor, evap and drier.; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Parma Heights, OH 44130
Marie V
Job Details: 08/30/2024
Replaced control board. Light stared working. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Madison, OH 44057
Dan
Job Details: 08/30/2024
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 68g of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KENMORE REFRIGERATOR
Model 79572063110
Near Madison, OH 44057
Dan
Job Details: 08/30/2024
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Joe O
Job Details: 08/30/2024
"Cc: not cooling ff section. Found temps in ff section at 71 degrees, freezer at 6 degrees. Found evap fan not running. Needs evap fan motor; ordrng 1 W11024089 (motor-evap)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Elyria, OH 44035
David R
Job Details: 08/30/2024
"Replaced control, drain pump, hose. Tested, test mode is good. Normal cycle testing good as well. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB10
Near Windsor, OH 44099
Corina H
Job Details: 08/30/2024
"CC that the doors are not closing properly. Advised Cust the doors are not self closing doors and proper way to open or close the doors right left, left right. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Burton, OH 44021
Corina H
Job Details: 08/30/2024
Replaced the ice maker. Cycled. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Aurora, OH 44202
Corina H
Job Details: 08/30/2024
Replaced the harness and control. Steamed out the evap. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina H
Job Details: 08/30/2024
"CC that there is insulation falling down, the countertop gets hot, And water on some dishes. Found the bottom sound insulation from the bottom door panel to the cabinet showing. Reinstalled the insulation. There is insulation around the dishwasher. Called t/l Austin file #7739820935 working as designed. Heat is normal to transfer to the countertop. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5SHDXVA00
Near Chagrin Falls, OH 44022
Corina H
Job Details: 08/30/2024
"CC that there is a noise and frost buildup on the ff damper. Confirmed. Found the evap fan cover missing. The gasket is ripped. Will need a new gasket, evap fan, cover and grille. ; ordrng 1 WPW10128551 (Evaporator fan) and 1 W10157765 (Cover) and 1 WPW10175909 (Grille) and 1 W10830162 (Gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Chesterland, OH 44026
Corina H
Job Details: 08/30/2024
"CC that there is moisture on the freezer. Confirmed. Checked the mullion rail, on. Called t/l file #7739618467 to take a video of the mullion rail and then to unplug the condenser fan and wait 15 minutes to take a video of the temperature for the mullion rail on the freezer. Called t/l Glen sent videos of the temp of the mullion rail. Mullion rail is good. House has no ac. Working as designed. Cust is not happy"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kirtland, OH 44094
Corina H
Job Details: 08/30/2024
"CC that she burned her fingers on the back wall. Confirmed. Checked vent outside, clear. Cust stated she touch the burner box on the back wall and burned her fingers. Advised Cust that the burner box is where the heat comes from. Tested dryer on air fluff, good. Low 120-150*, medium 145-185* high 140-200*. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cleveland, OH 44134
Manny
Job Details: 08/30/2024
"Steamed evap, Replaced control and harness, opt test ok; used 1 W11666427 (Control(surplus TS)) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Eastlake, OH 44095
Jason N
Job Details: 08/30/2024
"Cc freezer section not cooling properlyConnected gauges, low side reading 21in/hg vacuum, high side reading 45psi. Pressure checked system with 250 psi of nitrogen, used bubbles solution on all exposed joints. No bubbles. Let system sit for 25 minutes, no change in gauges. Called WPL techline, Joe, based on all checked done, sending file for review as non repairable internal refrigerant leak. Sr#7739822659."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Euclid, OH 44132
Jason N
Job Details: 08/30/2024
"Cc unit not starting wash cycleRan diagnostics, found fault code f7e6 for motor circuit open. Ran test cycle, found actuator not shifting into spin, making clicking noise. Replaced shift actuator using truck stock part. Cleared codes and ran test cycle, all functions passed. Ran quick wash cycle in entirety to ensure proper operation. All functions passed. ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW3
Near Novelty, OH 44072
Jason N
Job Details: 08/30/2024
"Cc unit sense/fill light flashing, unit not startingStarted unit, unit filled and advanced to wash. Ran diagnostic, no fault codes. Per service pointer W11648603, unit is using 2 step start process. Unit Start button needs pressed twice to start a cycle. Left information for customer on LBC pertaining to this process. Unit is working as designed."
We serviced a
GE WALL OVEN
Model JT3500SF3SS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/30/2024
"Installed blower fan. Ran bake test to 350 degrees. No fault, good preheat. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Chagrin Falls, OH 44023
Jason N
Job Details: 08/30/2024
Cc rear panel needs replaced due to damage Replaced rear cabinet panel using customer supplied pre Id part. Op test good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Jefferson, OH 44047
Dan
Job Details: 08/30/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 64 degrees, freezer section temperature is at 3 degrees, found evaporator fan not running, fan motor is receiving 120vac , ; ordrng 1 W11224591 (Fn mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Andover, OH 44003
Dan
Job Details: 08/30/2024
"Customer complaint that unit is not cooling, freezer section temperature is at 57 degrees, fresh food section temperature is at 70 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, ran entitlement, parts and labor covered under extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Conneaut, OH 44030
Dan
Job Details: 08/30/2024
"Customer complaint of clunking noise, noise is water hammer in line when valves close, advised customer that theyd need a plumber to correct that, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42FTX04
Near Conneaut, OH 44030
Dan
Job Details: 08/30/2024
"Installed new inverter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB02
Near Ashtabula, OH 44004
Dan
Job Details: 08/30/2024
"Customer complaint that unit is not dispensing ice, confirmed, found ice bin frozen up, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Dan
Job Details: 08/30/2024
"Customer complaint that unit is not starting, confirmed, unit need new harness ; ordrng 1 W11590868 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Cleveland, OH 44130
David R
Job Details: 08/30/2024
Cc unit not heating. Broken element. Replaced from surplus. Advised customer of cleaning lint trap and cleaning vent if needed. Unit is good and heating. Op Test Ok. ; used 1 WP3387747 ( Element) from stock
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS1
Near Brecksville, OH 44141
David R
Job Details: 08/30/2024
"Cc slow ice to no ice. When arriving there was ice down in bottom about 3 sheets worth. Went though diagnostics, slow water, took filter out and water doubled. All fans working, frost pattern good. All sensors test good. Having customer monitor without filter to see how unit works. If anything further happens would be a sealed system repair. As of today, unit is good. SVC only."
We serviced a
GE REFRIGERATOR
Model GFE28HSKBSS
Near Grafton, OH 44044
David R
Job Details: 08/30/2024
"Customer wanted unit checked out to make sure everything was good. Checked all seals, all fans, went into test mode and checked sensors and fans. Everything is running good. Checked coils, customer already cleaned. Good. Op Test Ok. SVC only."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near LaGrange, OH 44050
David R
Job Details: 08/30/2024
Replaced pump motor assembly. Tested. Good. All components working. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
David R
Job Details: 08/30/2024
"Cc unit never worked from day of delivery. Found F9E1 long drain error. Looked underneath unit, possibly from delivery the bracket around drain pump broke and cut wires to drain pump. Harness from t/s. Corrected bracket to drain pump, added support to make sure it doesnt come off. Good. Ran test mode, good. Ran a normal cycle. Good. All components working. Op Test Ok. ; used 1 W11643701 (WIRE HARNESS) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG22FKWH04
Near Parma, OH 44129
Marie V
Job Details: 08/30/2024
"Cc that unit is making ice but will not dispense. Confirmed, found motor is seized. Getting 120v still not working. Will need new. Cust will not fix. ; ordrng 1 WP2212363 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Brecksville, OH 44141
Marie V
Job Details: 08/30/2024
"Replaced bellow and sensor. Ran diag, working properly, stared a bedding cycle. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Rocky River, OH 44116
Marie V
Job Details: 08/30/2024
"Replaced all parts, still same noise, called whirlpool tech line spike with Andrew, sent video with noise, he said tube feed is getting air as water is going causing that noise. Will need new tube feed. ordering all parts for manifold ; ordrng 1 W10872558 (Tube feed) and 1 W11590538 (Retainer) and 1 W11573766 (Arm) and 1 W11545334 (Spray arm) and 1 W11679656 (Diverter) and 1 W10892835 (Retainer) and 1 W11690647 (Retainer)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bay Village, OH 44140
Marie V
Job Details: 08/30/2024
"Cc door is hard to close and open. Confirmed, had to adjust strike and latch. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Avon Lake, OH 44012
Marie V
Job Details: 08/30/2024
See at pvr.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS0
Near Avon, OH 44011
Angel
Job Details: 08/30/2024
Cc that door was not even with counter on top. Found it was pushed back on one side so pulled it forward and added a piece of wood underneath to try to keep it from sliding back opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Broadview Heights, OH 44147
Angel
Job Details: 08/30/2024
Replaced pump assembly tested unit opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near Cleveland, OH 44111
Angel
Job Details: 08/30/2024
Cc that oven door fell off on the left hand side. Verified and found hinge was not installed correctly. Installed properly tested opt test good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Lakewood, OH 44107
Angel
Job Details: 08/30/2024
Cc that FC is frosting over around top side. Verified and noticed gasket is not sealing and also noticed refrigerator is in a real tight spot which could be tweaking the doors causing the issue. I explained the issue with how tight the refrigerator is in the spot to the owner and also Steamed out gasket mades sure everything is sealing as should opt test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Avon Lake, OH 44012
Angel
Job Details: 08/30/2024
Arrived to replace door and found that door sent was not the correct door for the customized panels. The door sent is like 1/2 thicker than the one installed. Customer will have to call Ferguson which was where they ordered the refrigerator from with the custom panels to see if they have the correct part number for the door. Customer will keep in touch.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HW5
Near Brecksville, OH 44141
Bill
Job Details: 08/30/2024
"Cc damage to the top, confirmed cc. Replaced top."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Kent, OH 44240
Bill
Job Details: 08/30/2024
"cc unit acting up again, confirmed cc via video. Unit was operating as intended when I had arrived, based on the videos the customer had taken. I called w.p. Tech line. After explaining the history of problems and repairs, and the random repeat problems. Tech line suggestions I replace the evap van and the ice box fan. Ordered both fans. Follow up scheduled for 9/4; ordrng 1 W11529245 (Ice maker fan motor) and 1 W11661931 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Ravenna, OH 44266
Bill
Job Details: 08/30/2024
"Cc making to much ice, confirmed cc. Bailing arm broken, changed ice maker. Tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Ravenna, OH 44266
Bill
Job Details: 08/30/2024
"Changed control, Ui, and fan. Tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FKSS16
Near Solon, OH 44139
Bill
Job Details: 08/30/2024
"Cc not making ice, confirmed cc. Found ice maker cover missing, tested switch. Switch tested good, temps in freezer are -2 deg. Ordered ice maker and cover. Office to follow up as ice maker was out of stock.; ordrng 1 WP2198641 (Ice maker cover) and 1 2198597 (Ice maker)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Solon, OH 44139
Bill
Job Details: 08/30/2024
"Cc error code, confirmed error code f8e4 float switch, and fae2 vent motor. Cleared water from float switch and ran unit, found sump is leaking. Gave estimate for repairs, customer chose not to continue repairs at this moment.; ordrng 1 W11416363 (Sump) and 1 W11649995 (Vent) and 1 W11545539 (Vent gasket) and 1 W11545290 (Vent bezel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Bedford, OH 44146
Bill
Job Details: 08/30/2024
"Cc wont turn on, confirmed cc. Checked power going from control to U.I. 5.1 dc volts present. Unit will need a new U.I. Gave estimate for repairs, final decision will need clearance. Company is tax exempt.; ordrng 1 W11158457 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Bill
Job Details: 08/30/2024
"Cc odd noise, confirmed cc. Replaced rollers and pulley, found and removed debris from blower wheel. Tested opt test good."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Maple Heights, OH 44137
Brian M
Job Details: 08/30/2024
"Cx u it bouncing all over the place Found suspension rods extremely weak and tub bouncing all over ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Willoughby Hills, OH 44092
Corina H
Job Details: 08/30/2024
"CC that there is a popping, buzzing noise and sparking when running. Checked the interior no burn marks. Heated several different cups and bowls of water, with the cooktop on. Heating every time with no noise. Popping or sparking. Advised Cust to get video of the normal and sparking. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Ashtabula, OH 44004
Brian M
Job Details: 08/30/2024
Wrong address 2420 lake ave Ashtabula Ohio ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Seven Hills, OH 44131
Brian M
Job Details: 08/30/2024
Customer showed pop took pic Cx unit stopped working Found breaker off Switched on Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland Heights, OH 44118
Brian M
Job Details: 08/30/2024
Wrong part ordered was need WP67005445; ordrng 1 WP67005445 (keyboard-)
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44102
Brian M
Job Details: 08/30/2024
Cx no heat Found unit not getting 240v Needs electrician
We serviced a
GE REFRIGERATOR
Model GTS16GSHJRSS
Near Cleveland, OH 44113
Brian M
Job Details: 08/30/2024
Cx fan noise.. found fan not installed correctly Fixed fan position
We serviced a
WHIRLPOOL RANGE
Model COULD NOT
Near Warrensville Heights, OH 44122
Brian M
Job Details: 08/30/2024
No MS missing Unit supposed to have warranty she purchased from from a scratch and dent but her paper work shows has manufactured warranty
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Beachwood, OH 44122
Brian M
Job Details: 08/30/2024
Cx unit not starting cycle Found slider damaged Replaced slider Op test ok ; used 1 W10734521 (Slider) from stock
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Beachwood, OH 44122
Brian M
Job Details: 08/30/2024
Cx unit not flushing out soap Ran diag no issues with valves Ran quick wash added proper amount of soap unit flushed out soap with no issues Unit is functioning properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Beachwood, OH 44122
Brian M
Job Details: 08/30/2024
"Installed valve, wheels and spray arm Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Painesville, OH 44077
Jason N
Job Details: 08/30/2024
"Cc unit making a grinding noise when washingStarted wash cycle, unit filled and stopped. Checked under unit, motor is humming but pump is not turning. Sounds like wash pump just failed. Quoted customer pump/motor assembly replacement. Customer declined repair, estimate only. ; ordrng 1 WPW10591570 (Pump/motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Jason N
Job Details: 08/30/2024
"Recovered refrigerant. Installed compressor, evaporator and filter drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 4.27oz of r134a. Low side stable at 1psi, good frost pattern starting on evaporator. Advised customer to allow unit to run for 24hrs before restocking. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Jason N
Job Details: 08/30/2024
"Cc unit vibrates and shakes in spin Ran test cycle, tub bouncing around during spin cycle loud bearing noise from gearcase. Checked under unit, found oil spun around under cabinet from gearcse leak. Gearcase will need replaced. Quoted customer repair cost. Customer declined repair, estimate only. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near South Euclid, OH 44121
Joe O
Job Details: 08/30/2024
"Cc: noise, not working, sensing light staying on. Found error codes f7e6(motor circuit open) f7e5(shifter failure) f0e5(off balance). Ran diagnostics test cycle. Found unit not shifting. Needs actuator and cam. Replaced actuator and cam. Ran auto test and calibration. Op test ok ; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Cleveland Heights, OH 44121
Joe O
Job Details: 08/30/2024
Cc: not filling enough. Advised customer on water levels. Ran normal cycle. Unit functioning as designed. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cleveland, OH 44108
Joe O
Job Details: 08/30/2024
"Cc: leaking from water dispenser, frost build up in freezer. Found frost dissipated. Found water trail from dispenser. Needs water valve; ordrng 1 W11482383 (Water valve)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Bratenahl, OH 44108
Joe O
Job Details: 08/30/2024
"Cc: not advancing through cycles. Found error codes f7e9(locked rotor) f7e3(basket engaged during wash) f7e8(motor drive module over temperature). Ran diagnostics test cycle, unit not washing. Found basket spins freely. Checked under unit, rotor sitting on the floor. Reattached rotor, tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Cleveland, OH 44110
Joe O
Job Details: 08/30/2024
"Recovered refrigerant, installed compressor, and evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W11506635 (1/4 OD TUBE EXT.), and 1 W11504445 (5/4 NR MS 00) from stock"
We serviced a
SAMSUNG WASHER
Model WA50R5200AW/US
Near Euclid, OH 44143
Joe O
Job Details: 08/30/2024
"Cc: long cycles, have to run drain and spin, restarts some cycles without spinning. Ran spin cycle. Unit balancing itself. And completing. Cycle. Found suspension bouncing. Needs suspension rods. Customer does not want to repair at this time ; ordrng 4 DC97-16350U (Suspension rods)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wickliffe, OH 44092
Joe O
Job Details: 08/30/2024
"Cc: not running cycleFound no stored error codes. Ran normal cycle. Unit kicked on drain at beginning of cycle, customer stated they would shut it off after that. Unit filling, and washing. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44109
Manny
Job Details: 08/30/2024
"Cc unit not closing, verified and door hits when closing, adjusted hinge and closing properly, informed customer that her floor deeps towards the back. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW04
Near Cleveland, OH 44113
Manny
Job Details: 08/30/2024
"Cc unit not draining, verified and f33 and f21 both for draining issues, pump send out was broken on arrival see pics, reordering pump advise customer to let us know if the part comes back broken.; ordrng 1 WPW10730972 (pump-water)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PFS5A
Near Highland Heights, OH 44143
Manny
Job Details: 08/30/2024
"Replaced valve, opt. Test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM05
Near Cleveland, OH 44114
Manny
Job Details: 08/30/2024
"Arrived met bob and hand me the compressor and filter drier, but missing 3 couplers and compressor is damaged not damaged to the box and not packing in it, reordering compressor and the 3 couplers; ordrng 1 W11547313 (Compressor) and 1 W11504416 (Coupler) and 1 W11504431 (Coupler) and 1 W11506621 (Coupler)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near North Olmsted, OH 44070
Manny
Job Details: 08/30/2024
Replaced drain pump option test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Brook Park, OH 44142
Manny
Job Details: 08/30/2024
"Replaced gearcase, cam, belt, shifter, cap and agitator, ran calibration and test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Euclid, OH 44123
Corina H
Job Details: 08/30/2024
CC that the gaskets are falling off of the freezer and the ff section. Confirmed. Used silicone around the liner to seal the gasket in place. Advised Cust to try and keep the doors shut for 12 hrs. Opt test ok. Charged a flat rate.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Strongsville, OH 44149
David R
Job Details: 08/29/2024
"Cc of intermittent odors, maybe bottom oven. No error codes. Turned power off to unit, checked power box, took pics, no burns in power box. Took off back panel of unit, turned the blower fans by hand on both top and bottom oven, good. All wires seem to be attached and tight, no signs of burns. Do not see anything that could be causing issue. To further inspect, the oven will need to be removed from wall. Took off mounting screws and additional screws, pulled from front and pushed from back, unit will not budge. Must be anchored in some sort of way. Customer will need to get unit removed if she wants further inspection. As of now, cannot see anything wrong. Unit good. SVC only. **if needed customer will have to have a company come in to uninstall unit from wall."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Columbia Station, OH 44028
David R
Job Details: 08/29/2024
"Replaced motor, control, blower thermistor. Called TL, went over all parts replaced, essentially a new unit. TL said if all power is good, if all components and amp draws check good, poor or weak breaker. After putting in new parts. Ran unit on High Heat, unit was for about 15 mins, breaker shut off. Went downstairs and could smell burning. The breaker for dryer giving burning smell. Would suggest a shorted breaker. Customer is having the builders come check electrical. Unit itself is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Olmsted Township, OH 44138
David R
Job Details: 08/29/2024
"Cc of noise, while unit is pushing water around. Came today, no noise. Ran unit for over 10 mins. Good. No noise, customer said it would happen right away after the drain pump goes off and unit fills up with water. As of today, unit is good. Customer said they will try and record noise is possible. As of now, all components working normally. Op Test Ok.**if customer gets recording or problem still occurred, would recommend replacing wash motor and drain pump. W11613480, W10876537"
We serviced a
WHIRLPOOL REFRIGERATOR
Model krff507hps02
Near Cleveland, OH 44113
Angel
Job Details: 08/29/2024
Replaced fan made sure everything working as should opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Bay Village, OH 44140
Angel
Job Details: 08/29/2024
Cc that unit stopped cooling in both sections. Temps are over 70* on both sections. Everything is running as should but no frost at all on evaporator. Tested for leaks and nothing looks like compressor stopped pumping the freon. Ordering compressor.; ordrng 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Avon Lake, OH 44012
Angel
Job Details: 08/29/2024
Cc that unit is building up ice at bottom of freezer. Verified and found drain clogged. Cleared out drain tube and freezer compartment and replaced duck bill for updated part opt test good.; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Avon Lake, OH 44012
Angel
Job Details: 08/29/2024
"Cc that they think unit is running to much. Checked temps and FC is at 4* and RC is at 38* perfect temps, also checked condenser and fan and both are good. Unit is working as designed explained to customer the majority of the time the unit is going to be running besides when it goes into a defrost and thats only for Bout 20mins otherwise its running. Unit working as designed."
We serviced a
MAYTAG DRYER
Model MGD5630HW4
Near Sheffield Lake, OH 44054
Angel
Job Details: 08/29/2024
Replaced console tested to see if speaker was louder and it sounded the same unit working as designed opt test good.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS07
Near Lorain, OH 44053
Angel
Job Details: 08/29/2024
Cc that unit has no power will not turn on. Confirmed unit not turning on checked power at outlet and it was good so tried to reset unit and nothing. Got to fuse and fuse was good everything receiving voltage but panel not turning on. Ordering control board and panel.; ordrng 1 W11544457 (Control board) and 1 W10918931 (Panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Krfc300ess03
Near Chardon, OH 44024
Brian M
Job Details: 08/29/2024
Cx unit not cooling Found start device malfunctioning Replaced start device Unit dropped 15 degrees in about 20 min Advised to watch ; used 1 W10873801 (Start device) from stock
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Mayfield Heights, OH 44124
Corina H
Job Details: 08/29/2024
See Jo pvr.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44113
Manny
Job Details: 08/29/2024
"Cc unit not heating, verified and outlet thermostat and cut off open, unit needs cut off and outlet thermostat ; ordrng 1 WP8577274 (thermistor) and 1 280148 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM00
Near Cleveland, OH 44113
Manny
Job Details: 08/29/2024
"Replaced control installed screws on fz door handle, were missing, used from TS, opt test ok; used 2 WP489357 (Handle screws) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Highland Heights, OH 44143
Manny
Job Details: 08/29/2024
"Steamed evap, replaced harness, opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Seven Hills, OH 44131
Bill
Job Details: 08/29/2024
"Cc drum not turning, confirmed cc. Belt broken, tested rollers and pulley all tested good, oiled pulley and rollers and replaced belt from surplus. Tested opt test good.; used 1 341241 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Broadview Heights, OH 44147
Bill
Job Details: 08/29/2024
"Cc frost in freezer, confirmed cc. Found gasket had a gap, heated gasket to better seal against frame."
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS22
Near North Royalton, OH 44133
Bill
Job Details: 08/29/2024
"Cc error code, confirmed cc. Error code f1e3 inverter not responding. Ordered new inverter, follow up scheduled for 9/4; ordrng 1 W11578579 (Inverter)"
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Strongsville, OH 44136
Bill
Job Details: 08/29/2024
"Cc vibrating noise, confirmed cc. Found blower wheel broken again, ordered new blower wheel. Follow up scheduled for 9/3; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Middleburg Heights, OH 44130
Bill
Job Details: 08/29/2024
"Cc error code f7e1, confirmed cc. Found belt shredded, and motor pulley burnt. Ordered new motor and belt, follow up scheduled for 9/3.; ordrng 1 W11026785 (Motor) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near Cleveland, OH 44135
Bill
Job Details: 08/29/2024
"Cc banging when operating, confirmed cc. Replaced pulley and rollers from truck stock. Tested opt test good.; used 1 4392065 (Dryer repair kit) from stock"