Service History 780 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/12/2021

"Installed ice maker, water valve, and fill tube heater. Cycled ice maker. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/12/2021

Cc unit leaking from behind unitCustomer stated they are getting a small puddle forming that runs from behind unit. Checked water connections at rear of unit. Found small pinhole in plastic house source line. Advised customer that they will need to replace with braided steel flex or copper line.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW04

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/12/2021

Installed unit door. Ensured good seal to cabinet. Op test good.

We serviced a

GE WASHER

Model GUD27ESSMWW

Near Mogadore, Ohio 44260

Brian M

Job Details: 10/12/2021

Installed motor shifter belt and lid latch Ran drain and spin test OP Test Ok

We serviced a

MAYTAG WASHER

Model WFW6620HC0

Near Willoughby, Ohio 44094

Joe O

Job Details: 10/12/2021

"Cc: leakingFound unit leaking from front of drain pump. Needs drain pump; ordrng 1 W11458345 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FFLE3911QW0

Near Willoughby, Ohio 44094

Jason N

Job Details: 10/11/2021

"Customer not available, office at this complex not open till 9am, contacted office. Unable to contact customer, MP advise to tag it. No place to tag, as this is an apartment. Based on jobs notes, if parts ordered previously that were installed by personnel here, didnt resolve the issue, unit will need the main control. Adding quote. ; ordrng 1 5304511966 (Main control)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Willowick, Ohio 44095

Corina H

Job Details: 10/11/2021

"CC that the unit is clicking. Confirmed. Ran diag F8 2 - Fill valve electrical problem. Checked the valve 1300 ohms. 0 volts from the control. Unplugged the fan, unit started to work. Will need a fan and vent. ; ordrng 1 W11414073 (Vent) and 1 W11038734 (Tube) and 1 W11545290 (Cover)"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, Ohio 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Elyria, Ohio 44035

Gabriel P

Job Details: 10/11/2021

"Plug in unit and it heat also cycling of and on as design,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Cleveland, Ohio 44102

Marie V

Job Details: 10/11/2021

"Cc that the unit does not drain or fills up with dirty water, confirmed. Press drain , water drained out. Check set up under sink, if you open the water at the sink the way it set it, water siphoning back in to unit. Explain cust that it need plumber to help rearrange or have a food disposal installed, that will help. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE GAS

Model WFG540H0ES0

Near Ashtabula, Ohio 44004

Joe O

Job Details: 10/11/2021

"Cc: oven not workingFound oven will not ignite. Error code f3e0(oven sensor open). Found oven sensor at 1087ohms. Sensor checks good. Needs controlFound some burn marks on dsi board. Advised customer she may need dsi board as well. But cannot test due to main control not functioning. Customer does not want to repair at this time ; ordrng 1 WPW10349742 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cleveland, Ohio 44111

Manny

Job Details: 10/11/2021

Replaced magnetron and thermostat opt test ok.

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/11/2021

Installed control and bulb OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model GMC275PRQ01

Near Wickliffe, Ohio 44092

Corina H

Job Details: 10/11/2021

CC that the unit is not heating correctly and the door locked. Ran diag f2e1 stuck key. Started the oven heated to 350*. Will need a new ui. Part is nla. ; ordrng 1 8303949 (Ui)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 10/11/2021

Cc ice bin clumping Water leaking into bin Found fill tube to be splashing water all over not coming out In Stream Needs fill tube Customer missing filter and filter cap ; ordrng 1 W11391308 (Fill tube) and 1 W10813884 (cap-filter) and 1 EDR2RXD1 (water filter)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, Ohio 44052

Angel

Job Details: 10/11/2021

Cc that unit was damaged on side. Confirmed unit was dented on cooktop and on side panel also had a broken knob. Took pictures of all damage and of POP. Ordering parts office to reschedule because cooktop is out of stock.; ordrng 1 WPW10527866 (Cook top) and 1 WPW10339442 (Knob) and 1 W10816993 (Side panel)

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Cleveland, Ohio 44104

Marie V

Job Details: 10/11/2021

"Ran entitlement. Good to go. Cc that the unit is not filling with water. Press start , unit started filling and motor started up. Unit is working as designed. Explain cust to first select cycle and then press start. Op test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, Ohio 44030

Joe O

Job Details: 10/11/2021

Installed timer. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, Ohio 44111

Manny

Job Details: 10/11/2021

"Cc unit is on cube Ice and will dispense crush ice at times, verified no unit have crushed ice while dispensing cubes, remove ice container and container is frozen on the bottom, using 2 tablespoons of water in the ice chute to see if it will hold, water comes right through, ice chute is not closing all the way causing warm air to get in making the frost over come out as crushed ice, unit will need an ice chute.; ordrng 1 W11423781 (Ice chute assembly)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 10/11/2021

"Installed motor mount parts. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBB2

Near Euclid, Ohio 44123

Corina H

Job Details: 10/11/2021

CC that the CO detector went off. Found the igniter 2.85 amps. Replaced the igniter from t/s. Called t/l. They do not supply the CO detector anymore. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Diamond, Ohio 44412

Brian M

Job Details: 10/11/2021

Cc no cool Inspected unit no UV dye found or frost pattern Hooked up gauges turned on( high side my gauge was not seated all the way a little UV dye sprayed out when I turned unit on) Low side 20 inch vac high side .88 amps on meter Called whirlpool non repairable

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/11/2021

Cc that unit is not drying. Verified ran diagnostics test and unit is filling washing and heating to proper temperature. Explained to customer that they have to run the hot water first before using the dishwasher and to use rinse aid which helps to dry the dishes as well. Unit is working as designed. Opt test ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is not draining all the way and sometimes dishes arent clean all the way. Started a load, unit started filling and motor started going on. Unit is working as designed"

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Cleveland, Ohio 44108

Manny

Job Details: 10/11/2021

Replaced led module opt test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, Ohio 44145

Gabriel P

Job Details: 10/11/2021

When arrive there is no ice so I ran some test test like test 15 ice level pass also ran test 19 fill tube heater and test 36 ice box fan pass and test 56 icemaker error E0 no error pass also test 58 icemaker heater and thermistor activation pass and test 57 harvest 01 harvest completed and test 45 fill test pass calling whirlpool tech line to document spoke to Robert we found lt has air gap ordering ; ordrng 1 WPW10577864 (Ice chute)

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, Ohio 44048

Joe O

Job Details: 10/11/2021

"Cc: not making ice, broken pieceFound piece of auger broken. No ice in bin. Found pieces of ice stuck in ice maker finger. Removed ice cycled ice maker. Ice maker functioning as designed. Needs ice binCustomer does not want to repair at this time(customer can install if they decide to repair); ordrng 1 WR17X23255 (ice cont asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Shaker Heights, Ohio 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is leaking. Followed the water evidence it coming from dispenser. Found dispenser broken. Will need new. Cust Will install. Cust paid for the part. No need to reschedule ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Cleveland, Ohio 44121

Corina H

Job Details: 10/11/2021

"Replaced the drain pump, sensor and control. Ran a calibration. Started a cycle. Advised cust to clean the filter out every 2 months. Opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFB

Near Madison, Ohio 44057

Joe O

Job Details: 10/11/2021

"Cc: going into cleaning cycle by itself, beepingCustomer stated unit would go into cleaning cycle by itself and beep randomly. He stated unit has not done it in the last few days. Ohmed out oven probe(1081 ohms) checked good. Tech data sheet gives no information on how to check for error codes. Called Frigidaire tech line Russ. He stated there is no way to check for error codes. Stated the beeping could be from corroded or rusted meat probe jack, could also be a ui is not responding, or stuck key. He stated to run bake and see if meat probe shows on display. Ran test bake. Could not duplicate issue. Op test ok Built estimate for both meat probe jack, and ui.Customer does not want to repair at this time; ordrng 1 5304523298 (Ui) and 1 316536904 (receptacle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/11/2021

Installed harness and control Advised to let cool for 48 hours OP Test Ok

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/11/2021

"Cc that unit is squeaking. Confirmed the pulley is worn out. Will also need rollers, belt, and washers. Ordering parts.; ordrng 1 WP6-3700340 (Pulley) and 2 WPY312527 (Washer)s and 1 WP354987 (Retaining clip) and 1 WP33002535 (Belt) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44104

Manny

Job Details: 10/11/2021

Replaced gear case ran diagnostics and calibration opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma, Ohio 44129

David R

Job Details: 10/11/2021

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, Ohio 44077

Joe O

Job Details: 10/11/2021

Cc: not dryingFound no stored error codes. Ran test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised on how hot water affects the drying of dishes. Advised customer the plastic tub and plastics will never dry completely. Customer already using rinse aid. Unit is heating. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 10/11/2021

"Cc unit burning smell Customer stated during last usage of unit, unit emitted a strong burning smell. She had the fire dept out to look at her dryer who stated it could be possible electrical fire. Inspected unit, found burnt lint around burner assembly and exhaust tube"

We serviced a

KENMORE DRYER

Model 110.962831

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 10/11/2021

"Cc unit not workingUnit will not start, found belt switch disengaged due to broken belt. Belt idler pulley is stiff and wore. Unit needs dryer repair kit install. Used dryer repair kit from truck stock. Cleared lint from blower housing. Ran dryer op test, good heat, tumble and airflow. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, Ohio 44060

Joe O

Job Details: 10/11/2021

"Cc: not cooling properly in ff sectionFound temps in ff section at 66 degrees. Evap fan not running. Entered diagnostics. Found no error codes. Ran ran tests. Found ff evap fan not running. Needs ff evap fan.; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Eastlake, Ohio 44095

Joe O

Job Details: 10/11/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBL00

Near Highland Heights, Ohio 44143

Jason N

Job Details: 10/11/2021

"Cc unit needs water line hookup and theres a leak somewhere. Customer gave me 2 different supply line kits to install. Could not install either kit, source valve size is 3/8 thread. Both kits are for 1/4 thread. Advised customer they may need a plumber to install or replace valve."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/11/2021

CC that the lid does not shut. Confirmed. The hinge are not coming down unless pushing on the lid. Checked the hinges and lid nothing binding up. the lid is starting to break. Will need new hinges and a lid. ; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/11/2021

Customer said that when she whirlpool they said there was a recall but Found no error code also ran factory test heater temp was 105 call whirlpool tech line spoke to Steve and he said there is no recall on heater only a service pointer but that is if they have that issue in order to replace it but theres no issue with her original heater unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/11/2021

"Recovered refrigerant. Replaced crack evaporator and filter drier, put unit into a vacuum , filled unit 5.5 oz of r134a. Good frost pattern on fresh food section. Set both temps to recommended, advise cust to allow 24 hours for unit to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Avon Lake, Ohio 44012

Angel

Job Details: 10/11/2021

Cc that unit was leaking and showed me a picture of all the suds. Verified and he made a mistake and used dawn in the dispenser instead of rinse aid. Took off dispenser and cleaned out for customer to remove all suds. Reinstalled and asked him to run a couple of cycles first to clear out everything else in the wash pump and filter. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Ravenna, Ohio 44266

Brian M

Job Details: 10/11/2021

Installed wash pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Westlake, Ohio 44145

Angel

Job Details: 10/11/2021

Replaced spring and tested unit.opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 10/11/2021

Replaced the ui and the panel. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Aurora, Ohio 44202

Brian M

Job Details: 10/11/2021

Cc unit not heating properly Ran diagnostics found no stored errors Ran auto test Verified heater is functioning Could not duplicate an issue

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 10/11/2021

Unit is heating and cycling off and on as design also blower working as well but found barely air flow exiting out on the outside cause vent is too long or there is something clogged in inside vents

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44105

Manny

Job Details: 10/11/2021

"Installed glass brackets, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 10/11/2021

"Cc: would not start or allow cycle selectionsCustomer stated no keys would work, cycle select would not work. Stated lid would keep locking and unlocking. Found error codes f2e1(stuck key). Ran keypad test. All buttons functioning. Lid lock functioning. Needs ui and lid lockLid lock out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W10810403 (lid lock assy)"

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

David R

Job Details: 10/11/2021

"Replaced control, ran calibration and diagnostics. All components working correctly. Unit test good. Op test ok. Func"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 10/11/2021

Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum. Charged system with 3.7oz of r134a. Low side pressure stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5700VW0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 10/11/2021

Replaced the thermostat. Cycling on and off properly. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, Ohio 44146

Corina H

Job Details: 10/11/2021

"CC that the unit is not cooling properly. Confirmed. Ff 56* Fz 4*. Found the evap wall covered in frost and ice. Found the evap fan not turning on. Will need a new fan and control. The ice maker arm is broken. Turned unit off advised cust to put a towel down for the water when it defrosts. Will need a new fan, control, and ice maker. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Motor) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, Ohio 44139

Brian M

Job Details: 10/11/2021

Cc unit leaking from filter Filter head cracked Replaced OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 10/11/2021

Cc unit not always going through cycle Found pressure to washer very low Advised on water pressure issue OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/11/2021

"Replaced ui, main control board, water valve and ff section ice maker. Harvest ice maker and did a fill test.Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, Ohio 44039

Angel

Job Details: 10/11/2021

Cc that unit is clicking when trying to agitate. Verified and found shifter out off place. Replaced with new one and ran a auto test. Unit spinning and agitating as should. Also recommended customer that 6 to 7 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, Ohio 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, Ohio 44035

Angel

Job Details: 10/11/2021

Replaced bi metal tested if the units heater would turn on in defrost mode and it did also verified if motor on timer was running when cooling passed as well. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 10/11/2021

"Found some water by the filter advise customer that is normal all she has to do is drain it for 2 minutes also explain how to properly use dishwasher ,no issue found opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, Ohio 44141

Marie V

Job Details: 10/11/2021

"Cc that the unit is not turning on. Confirmed check power at the terminal block 120V, check power at the control board, 120V. Check for power getting out of control for UI 12VDC. U it will need new UI.; ordrng 1 W11460908 (Ui)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Independence, Ohio 44131

Manny

Job Details: 10/11/2021

"Cc unit agitation is not normal and wet clothes at the end of the cycle customer also stated that the unit goes out of balance a lot, verify that the agitator is only going one way, found error codeF7e5 for shifter fault, replaced shifter with pre Id, explain to customer that pillow, comforter and any heavy item can cause an auto balance load, advice customer to stop the unit rearrange the clothes and restart cycle if she encounters a off balance cycle, she asked if theres a way to bypass the latch, I told her we can not bypass any components and even if we could chances are that the washer might not work correctly. Ran diagnostics and calibration as well as a normal cycle with large towels go the towels really wet, cancel the cycle and switch to drain and spin, unit was rocking a bit, leveled the unit ran drain and spin opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, Ohio 44129

Manny

Job Details: 10/11/2021

"Cc unit not washing and lights are blinking, confirmed that unit is stuck in a drain cycle, found water in the overflow switch tray, dried water and opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Mentor, Ohio 44060

Joe O

Job Details: 10/11/2021

Installed drain hoses. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, Ohio 44122

Jason N

Job Details: 10/11/2021

"Cc unit hood lights not working Ran light op test, light switch is intermittent, control will recognize switch push every so often, even so, lights will not illuminate. Checked bulbs, both bulbs have good continuity. Bulbs not receiving power from main relay board. Unit needs switch board and main relay board. ; ordrng 1 WP8206493 (Relay board) and 1 WPW10403040 (Switch board)"

We serviced a

GE RANGE

Model JGB850EEF3ES

Near Chesterland, Ohio 44026

Jason N

Job Details: 10/11/2021

"Did it install control board and temp probe. Ran bake test to 350 degrees. Checked amp draw on ignitor. Ignitor only drawing 2.65a. Ignitor is weak. Unit needs ignitor. Replaced bake ignitor using truck stock. Ran bake test to 350 degrees, good ignition and preheat. Let cycle 4 times. Temps stable. No drop in temps. Operation test good. Retrieved parts ordered by customer for return. Will need credited for parts cost for misdiag. ; used 1 12400035 (IGNITER) from stock"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Chardon, Ohio 44024

Joe O

Job Details: 10/11/2021

"Cc: not spinning, grinding noiseFound error code f7e5(shifter fault). Ran auto test. Watched. Found actuator is shifting but control not sensing the shift. Ran manual spin. Unit shifted to spin, spun for a second then stopped. Unit is sensing basket speed. Needs control and actuatorCustomer does not want to repair at this time; ordrng 1 W11116498 (cntrl-elec) and 1 W10913953 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 10/11/2021

"Replace control and heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDM03

Near Beachwood, Ohio 44122

Brian M

Job Details: 10/11/2021

"Cc unit not cooling Found leak at filter drier cap tube snapped off at braze joint also compressor extremely hotNeeds compressor and drier ; rqstng P&A on 1 W11126760 (compressor), ordrng 2 WPW10143759 (dryer)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near South Euclid, Ohio 44121

Brian M

Job Details: 10/11/2021

Cc of no ice and lights dim E5 error Replaced ice maker and led 1 in freezer and 1 under icemaker OP Test Ok ; used 2 W10695459 (LED MODULE) from stock

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS05

Near Strongsville, Ohio 44136

Marie V

Job Details: 10/11/2021

Replaced frame glass and vent. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KFFS20EYMS00

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 10/11/2021

Unit was misdiagnosed and the gasket order was not the one that snap in the door is the one that is insulated to the door when I start to peeling the gasket door foam pieces start to come off customer needs both doors he will not fix; O-emld tckt

We serviced a

JENN-AIR WALL OVEN

Model JJW9530DDS

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 10/11/2021

"Replaced the safety switch. Opt test ng. Control unlocking door. Checked the lock open in both positions. Will need a latch. When putting the door back on the right side hinge gave way. Will need a new latch, hinge ; ordrng 1 WP74009716 (Control) and 1 WPW10186996 (Lock) and 1 WP74010283 (Hinge), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 10/11/2021

Replaced the control. Programmed the control. Brought core back for return. Opt test ok. Advised cust to replace the Plastic water line to replace with a copper or braided flex line. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Strongsville, Ohio 44136

David R

Job Details: 10/08/2021

"Cc unit was not cooling either FF or FZ but since then customer unplugged unit and let sit, plugged back in and has been working fine. First thing, tested temps. In FZ ranging from -1 to 2*. In FF ranging from 36-39*. Ram through diagnostics, all fans working. Icemaker is good, producing ice. Let customer know might have been a stuck really or glitch on control. By unplugging it, made the unit correct itself. Unit is good as of today. Customer to monitor for any changes. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Geneva, Ohio 44041

Dan

Job Details: 10/08/2021

"Customer complaint that unit is not going into wash cycle, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, valves open, good water flow, started normal wash cycle, unit filled too much and canceled cycle, pressure hose is clear, unit needs new control; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Fairview Park, Ohio 44126

Manny

Job Details: 10/08/2021

"Cc unit is not spinning, found error code F0e3 and F0e5. For overload and off balance load. Found latch not engaging. Replaced latch with T/S w1081040, ran diagnostics and calibration op test ok.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Westlake, Ohio 44145

Manny

Job Details: 10/08/2021

"Found Evan cover in ice, steamed the evap and evap cover, Replaced evap fan tested thermistor at control board found thermistor out of range 13.5k ohms and it should have been 5.3 ohms at 50 degrees replaced thermistor opt test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW06

Near Lorain, Ohio 44053

Gabriel P

Job Details: 10/08/2021

Replace cord opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, Ohio 44060

Joe O

Job Details: 10/08/2021

Cc: gap in ff doorAdjusted ff door. Added silicone to ff compartment to assist with sealing. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Maple Heights, Ohio 44137

David R

Job Details: 10/08/2021

"Cc unit door is not sitting right. Found door is damaged and broken at bottom. Will need new door and broken pieces, bracket, closet, badge. Giving estimate ; ordrng 1 LW10413519 (Right door) and 1 WPW10470155 (Closer) and 1 W11178521 (Badge) and 1 WPW10397055 (Bracket) and 1 W11544568 (Thimble), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, Ohio 44011

Gabriel P

Job Details: 10/08/2021

Customer ran dishwasher before I arrive so I can hear noise and found squeaking noise coming from motor spoke to bj senior tech ask to order pump assembly just in case ordering motor assembly ; ordrng 1 W11416362 (Motor assembly)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Westlake, Ohio 44145

Manny

Job Details: 10/08/2021

"Cc unit left cabinet trim is bend and filter cap was broken also stated that right hinges friction washer is thorn, verify trim needs to be replaced filter cap is good filter have a tab broken but still function, customer cant find parts sent if she find the parts we will replace when we come back for the trim we can replace then.; ordrng 1 W11173662 (Left cabinet trim)"

We serviced a

MAYTAG WASHER

Model MVWB765C2

Near Cleveland, Ohio 44128

David R

Job Details: 10/08/2021

"Customer wanted us to check over unit. Ran diagnostics, no error codes. Ran test, all components working good. Customer also had questions regarding changing out the water hoses hooked up to unit. Let customer know that not covered under warranty. Could purchase hoses from Home Depot, Lowes. Have someone install. As far as the unit goes. Unit checks good. Agitating and spinning. No noises, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Cleveland, Ohio 44105

David R

Job Details: 10/08/2021

"Cc unit not cooling. FZ is good with temp. FF temp reading 45-50. Found deli control not working, harness might also have a rip in it. Found FF evap covered with ice. Called techline. Service pointer covers over customer problem. Documented parts needed. Wrote down on LBC numbers for deli control and harness but not needed at this time of customer doesnt want to. Wrote up in pvr parts need to fix ice build up. ordrng 1 W11087438 (Evap harness) and 1 W11457241 (Pan drip) and 1 W11188493 (Cover) and 2 W11456069 (Clamp)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, Ohio 44109

David R

Job Details: 10/08/2021

"Cc unit not cooling, high pitched noise. Found compressor high wattage and amps, overloading. Sealed System repair. Ordering compressor and evap, use evap if needed.** requesting double labor ** 4 job count; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma Heights, Ohio 44130

David R

Job Details: 10/08/2021

"Cc unit in FZ condensation and Freezing. Found FZ door leaning and rubbing against bottom door. Gap in gasket. Took FZ off and placed two washers under, readjusted door. Not leaning anymore. Let customer know compressor and FZ fan sound normal. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 10/08/2021

"Replaced control and drain pump, ran calibration and auto test. Pass. Op test okNo core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1821TFA

Near Ashtabula, Ohio 44004

Dan

Job Details: 10/08/2021

"Left hand side of drawer track was ordered, its the right side thats broken, ordering right side drawer track; ordrng 1 240530701 (Rh track)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF3000ESS01

Near Rocky River, Ohio 44116

Marie V

Job Details: 10/08/2021

"Replaced control and thermistor, and set unit to recommended temps. Advice cust to allow 24 hours to reach normal temps. Op test okBrought core for return"

We serviced a

KENMORE WASHER

Model 41741122410

Near Conneaut, Ohio 44030

Dan

Job Details: 10/08/2021

"Installed new bellow, op test good"

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS

Near Bay Village, Ohio 44140

Marie V

Job Details: 10/08/2021

"Replaced diode, capacitor, transformer and magnetron. Tested unit outside with a cup with water pass. Installed unit and tested. Pass. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, Ohio 44047

Dan

Job Details: 10/08/2021

"Customer complaint that unit is making loud banging noises, ran diagnostics found f0e9(ob pause) and f0e5(off balance) error codes, suspension is good, ran high speed spin in manual test cycle, unit spun , no banging noises heard, customer put a load in unit, ran drain and spin cycle, found drain pump mounts broken causing drain pump to bounce off of floor; ordrng 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44130

David R

Job Details: 10/08/2021

"Ice building up in FZ still. Called techline. Tested thermistor, good. 120 coming from control to heater, good. Found ohms reading for heater way too high. Ordering heater.; ordrng 1 W11546606 (Harness) and 1 W11546981 (Heater)"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, Ohio 44077

Dan

Job Details: 10/08/2021

"Customer complaint oven is not heating properly and a popping noise, started bake for 350 degrees, temperature after preheat at 351 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Mentor, Ohio 44060

Dan

Job Details: 10/08/2021

"Customer complaint that door stays locked and unit is not starting, confirmed, ran diagnostics found f1e1(eeprom error) error code, unit needs new control, customer does not want repair ; ordrng 1 WPW10525361 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22HSKBSS

Near Mentor, Ohio 44060

Dan

Job Details: 10/08/2021

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at -2 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44119

Corina H

Job Details: 10/08/2021

CC that there is a little ice in the front of the freezer. Confirmed. Raised the freezer door. Siliconed the liner. Opt test ok; used 1 WP487576 (NYLON SHIMMING WASHER) from stock

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