Service History 782 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

Installed the new part op tested good. Strike

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Cleveland, Ohio 44106

Dan

Job Details: 07/13/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at-7 degrees, found fresh food section evaporator frozen solid, unit needs new thermistor, control, and fresh food section evaporator fan/shroud, part is out of stock so not scheduling return appointment ; ordrng 1 W11098695 (Fan/ shroud) and 1 W10316760 (Thermistor) and 1 W11172798 (Cntrl)"

We serviced a

KITCHENAID DISHWASHER

Model KDS-16

Near Willowick, Ohio 44095

Joe O

Job Details: 07/13/2021

"Cc: leakingRan test cycle. Found unit leaking from under door. Pump assembly causing wave action. Cannot find and parts for unit. Spoke with BJ, could not locate any parts either."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

there was a manufacturing issue with the upper rack they made them too wide. No eta; ordrng 1 WPW10350382 (Upper rack)

We serviced a

WHIRLPOOL ICEMAKER

Model WRS321SDHW05

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/13/2021

Customer needs a plumber the unit itself is functioning she needs the waterline hooked up. The copper waterline that is already behind the refrigerator has a kink in it I recommended for her to replace that copper waterline with another copper waterline and have a plumber do it yes

We serviced a

KITCHENAID DISHWASHER

Model KUDS30SXSS8

Near Lakewood, Ohio 44107

David R

Job Details: 07/13/2021

"Cc unit smoking. Found control board charred all over. Opened and found shorted relays causing control to become burnt. Gave estimate to customer for parts/labor. Customer calling KitchenAid. ; ordrng 1 WPW10481147 (Control panel) and 1 W10479761 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Shaker Heights, Ohio 44120

Dan

Job Details: 07/13/2021

"Customer complaint of ice build up on freezer section , found evaporator drain tube clogged, unit needs drain tube cleared, cleared evaporator drain tube, op test good"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44109

David R

Job Details: 07/13/2021

"Replaced wash plate. Tested, good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHB00

Near Brook Park, Ohio 44142

Marie V

Job Details: 07/13/2021

Cc that the doors arent aligned and that theres still frost on freezer. Confirmed door were hitting with each other on the top and freezer gasket was not sealing all the way. Steamed out and adjusted doors op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/13/2021

Replaced both control and UI. Ran test 51/52. Good. Components working. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/13/2021

CC that the unit does not work properly. Confirmed. Found the washplate splines worn. Ran diag F5E2 LID LOCK FAULT. Replaced the washplate. Ran a calibration. Started and manual agitate and spin. Started a normal cycle with clothes. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB01

Near Cleveland, Ohio 44105

Corina H

Job Details: 07/13/2021

CC that there is water on the floor. Confirmed. Found ice on the bottom of the freezer. Steamed out the drain hole. Used a piece of wire to wrap around the drain hole. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/13/2021

"CC that the unit is not draining. Confirmed. Found a lot of debris in the pump. Will need a new pump and motor. Cust did not pay sc.; ordrng 1 W10428777 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Willowick, Ohio 44095

Joe O

Job Details: 07/13/2021

"Cc: not working, not fillingFound no stored error codes. Ran diagnostics test cycle. Found water valves turned off to unit. Turned on valves. Ran normal cycle. Unit senses drains and shuts down. No error codes came up. Needs main controlControl out of stock. Office to reschedule; ordrng 1 W11519742 (Control)"

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, Ohio 44118

Jason N

Job Details: 07/13/2021

"Installed blower fan and thermostat. Ran bake test to 350. Cooling fan op good, preheated and cycled. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Royalton, Ohio 44133

David R

Job Details: 07/13/2021

"Cc of noise in spin. Gearcase when spinning or even by hand can hear the noise. Suggest replaced worn came as well. Gave estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Willoughby, Ohio 44094

Joe O

Job Details: 07/13/2021

"Found ui is only fascia. Needs encoderEncoder out of stock, office to reschedule ; ordrng 1 W11481116 (Encoder)"

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near North Royalton, Ohio 44133

David R

Job Details: 07/13/2021

"Cc unit seems to not dry clothes properly. Went over not overloading and different options as dry level and heat level. Customer has cleaned out vent, no long from back of dryer to outside. Ran with load to test. Heat is coming on and cycling heat above 150*. Upped dryness level to level 4 for customer. Give more dry time added. Customer to monitor and test. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/13/2021

"Cc that the unit will turn on but cant change the cycles, plug unit back in, drain pump started going, and error code F5E3 lid lock was flashing. Replace lid lock from T/S and calibrated unit. Tested op test ok. Started a normal cycle. And I was able to change cycles after replacing part.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25IKBL01

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/13/2021

"Cc unit not workingCustomer states unit does not power on anymore. Found GFCI outlet tripped, reset, instant retrip. Ran extension cord to standard outlet. Unit powered on, compressor not running. Relay overload popping when trying to start compressor. Compressor pulling 10.8a. Compressor locked. Unit needs new compressor. Customer not repairing at this time, will have to discuss. Estimate only at this time.; ordrng 1 W10309994 (Compessor)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS3

Near Rocky River, Ohio 44116

Corina H

Job Details: 07/13/2021

"CC that there is a burn mark on the cover. Confirmed. Checked the waveguide, good. Will need the waveguide cover. Cust can install ; ordrng 1 W11197783 (Cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BW2

Near Chardon, Ohio 44024

Dan

Job Details: 07/13/2021

"Installed new regulator, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, Ohio 44113

Corina H

Job Details: 07/13/2021

"CC that the unit does not turn on. Confirmed. Checked the belt, good. Checked the fuses, good.checked the control at j9 120 volts. 0 volts when turning on. Will need a new motor and wheel. ; ordrng 1 W11327190 (Wheel) and 1 W11234001 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062FEZ00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/13/2021

Cc unit ff door gasket needs replaced. Replaced RH ff door gasket using customer supplied pre id part. Heated and stretched gasket to properly mate with cabinet. Door properly sealing. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 07/13/2021

"Installed main control. Op test no good, unit did not power on. Pulled UI connector from main control. Plugged in unit and closed door. Drain pump turned on. Main control is good now, but UI is not responding. Unit will need UI control. Part is not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11368911 (UI control)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW3

Near East Cleveland, Ohio 44112

Jason N

Job Details: 07/13/2021

"Installed gearcase, actuator, and suspension rods. Ran calibration and auto test, all functions normal. Op test good."

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, Ohio 44044

Marie V

Job Details: 07/13/2021

"Replace motor and control. Tested unit. It works, op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Mentor, Ohio 44060

Joe O

Job Details: 07/13/2021

Installed lid. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX

Near Strongsville, Ohio 44136

David R

Job Details: 07/13/2021

Built in. About 20 years old, customer had paperwork still which did have model/serial on it but didnt have which model.Cc unit will start defrost food in FZ then freeze everything back up. On and off constantly every couple of days but will not completely stop working. Took temps, fz 20 and FF 40. Good frost pattern. When trying to turn off unit by FZ thermostat. Hard to move. Took a couple of times. Ordering and replacing thermostat and then further check from there. ; ordrng 1 WP1113466 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXSS04

Near Cleveland, Ohio 44119

Corina H

Job Details: 07/13/2021

"CC that there is water leaking. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve. ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model CAW42114GW2

Near Jefferson, Ohio 44047

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL WASHER

Model CAM2761KQ0

Near Austinburg, Ohio 44010

Joe O

Job Details: 07/12/2021

"Cc: not spinning, not drainingRan test cycle. Unit filling, washing, draining and spinning. Op test okCompany under new management, would not give employees access to safe. Office to contact; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model MEDB850WQ0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/12/2021

Cc unit not drying properly Found belt to have come off blower wheel Put belt back on Advised to watch OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 07/12/2021

Installed base pads. Ran fill then spin test. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Mentor, Ohio 44060

Dan

Job Details: 07/12/2021

"Installed new shifter, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Amherst, Ohio 44001

Gabriel P

Job Details: 07/12/2021

Took unit apart and found no loose screw and no bad rollers all mechanical looks good but it does has a vibrating sound it is not loud and is not going to affect with unit unit is ok told customer if not satisfied with little vibrating sound they will have to contact cosumer assist

We serviced a

WHIRLPOOL KITCHEN

Model KRFF507HPS02

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: ice maker filling and leaking into ff section, mullion rail sticking out not closing, door not staying open. Found ice maker error code e2(motor lost position). Found mullion rail is not pulling towards the door. Found cam worn. Needs ice maker, mullion rail, hinge, and door cams; ordrng 1 WPW10505294 (cam) and 1 W10878115 (hinge-door) and 1 W10806457 (rail-mulln) and 1 W11483245 (Ice maker)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Solon, Ohio 44139

Brian M

Job Details: 07/12/2021

Cc unit knob seems hard to rotate Found knob to be functioning properly Showed customer that new one is the same Did not replace

We serviced a

JENN-AIR RANGE

Model SEG196

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: intermittent timer alarm going offPlugged unit in, alarm not going off. Advised customer timer and alarm are built into board. control is discontinued.; ordrng 1 Y04100133 (Control(discontinued))"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Wickliffe, Ohio 44092

Joe O

Job Details: 07/12/2021

"Cc: no power, door lockedFound no indicator on control. Found control is receiving proper power. Needs controlOffice to reschedule, control already on order; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Joe O

Job Details: 07/12/2021

Cc: no cold waterFound error code f0e4(high water temp in rinse). Found hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mentor, Ohio 44060

Joe O

Job Details: 07/12/2021

"Cc: intermittently not making ice, small cubesFound ice maker error code e5(ice maker mold thermistor bad). Ran ice maker thermistor and heater test. Temp cooler then harvest. Has tray of ice. Ran harvest, ran fill. Checked ice maker thermistor. Shows warmer then harvest temp. Unit is reading ice maker thermistor. Thermistor checks good. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Ice maker functioning as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6DS0

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

"Cc: water building up under drawers in ff sectionCustomer stated unit water sitting under deli drawers, stated never leaks on the floor. Pulled evap cover, no ice build up. Poured water down evap drain. Water is draining through drain tube. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, Ohio 44077

Joe O

Job Details: 07/12/2021

Installed lid. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJW0

Near Solon, Ohio 44139

Brian M

Job Details: 07/12/2021

Installed sump OP Test Ok

We serviced a

FRIGIDAIRE WASHER

Model FFLG3911QW1

Near Wickliffe, Ohio 44092

Corina H

Job Details: 07/12/2021

"CC that the unit is not humming. Found the drain pump humming. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 5304524452 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/12/2021

"Cc unit door falling down slowly.Customer showed pop.Found door slowly dropping, found friction pad broke. Replaced using truck stocked. Adjusted springs on doors. Door op test good. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"

We serviced a

GE REFRIGERATOR

Model PYE22PSHBSS

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/12/2021

Installed ff evaporator fan. Good airflow in ff section. Op test good.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Oberlin, Ohio 44074

Gabriel P

Job Details: 07/12/2021

Told customer what was making unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 07/12/2021

"Found heater connector disconnected and found ice buildup underneath ice maker took bin out to melt ice from unit, contacted Austin from tech line, and ran harvest test from T to H and voltage test from N to L found 0.119 vac, tech line advise to reset breaker due to the unit going on an standby mode. Reset breaker box and have 119 vac from L to N ran harvest test and pass."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near North Ridgeville, Ohio 44039

David R

Job Details: 07/12/2021

"Replaced control board. Ran diagnostics, good. Wash motor is spraying. New wash pump not needed. Taking with me. Unit is working properly. Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS

Near Willoughby Hills, Ohio 44094

Dan

Job Details: 07/12/2021

"Customer complaint of hot air coming out of vent, started bake for 400 degrees, cooling fan is working, temperature coming out of vent is 89 degrees, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Grafton, Ohio 44044

Gabriel P

Job Details: 07/12/2021

"Ran diagnostics test found no leaks and also did not found unit filling when is off customer said he left unit off for a while so it may have reset it self,opt test ok advise to moniter"

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near South Euclid, Ohio 44121

Dan

Job Details: 07/12/2021

"Installed new burner valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDC0

Near Avon Lake, Ohio 44012

David R

Job Details: 07/12/2021

"Cc F3E1 error code, they are getting that at least 3-4 times a day trying to use washer. Only getting this one code, customer also said sometimes the unit locked and wouldnt unlock itself. Looked into diagnostics for any stored codes, found, F3E1, F6E3, F8E3, F8E1. Ran through diagnostics, test c2, no cold water coming through. Checked resistance table and suppose to be between 890-1.1k ohms, only getting 4 ohms. 120 is coming from control to valve. Went through tech sheet steps for water level sensor. Would replace both valve assembly and water level sensor. ; ordrng 1 WPW10448876 (Water sensor) and 1 WPW10435242 (Water valve assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JGBP33CEH2CC

Near Lakewood, Ohio 44107

David R

Job Details: 07/12/2021

"Replaced bake igniter. Tested oven on 350. Good. Unit is heating and cycling. Good, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Lakewood, Ohio 44107

David R

Job Details: 07/12/2021

Cc unit light not working at top or FZ. Replaced FZ led from t/s. Tested. Good. Op test ok.; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL RANGE

Model SF310PEKQ0

Near Cleveland, Ohio 44113

David R

Job Details: 07/12/2021

"Cc door seal is ripped and broken. Confirmed, seal will not stay on, clips broken. 98009174 door seal is NLA. 98005756 control is NLA. Cannot seal numbers. Let office know. They will be in touch with customer. Paying SVC. *** company said to email invoice for payment ; O-emld tckt"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Cleveland, Ohio 44102

David R

Job Details: 07/12/2021

Replaced new gearcase. Gearcase not needed. Sound is coming from the motor. Ordering motor ; ordrng 1 W10890624 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Elyria, Ohio 44035

Marie V

Job Details: 07/12/2021

"Replace chute, ice maker and seal. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS3

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Pump

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/12/2021

Replace strike and ran calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, Ohio 44136

Marie V

Job Details: 07/12/2021

"Cc that the unit stopped working. Connected unit to an outlet and turned on and started a normal cycle, pass. Replaced main control and calibrated unit. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, Ohio 44133

Marie V

Job Details: 07/12/2021

"Cc that the unit is not washing clothes properly and sometimes theres still water at the end of the cycle. Ran diag F7E6 motor fault. Ran auto test, unit is not agitating, unit will need gearcase and shifter. Gearcase is leaking and shifter is broken. Cust will call Maytag to see if they help with repair ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ04

Near Cleveland, Ohio 44135

Marie V

Job Details: 07/12/2021

"Replace ice maker and harness, it cycled and filled with water . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, Ohio 44104

Dan

Job Details: 07/12/2021

"Customer complaint that unit is not making ice, ice belt is full, unit dispenses ice, user interface is working, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Solon, Ohio 44139

Jason N

Job Details: 07/12/2021

"Cc unit lights out in unit. Customer stated freezer light is out and a piece for the ff door shelf is loose. Confirmed freezer led not working, others dim. Replaced led using customer supplied pre Id part. Illumination returned to unit. Found door support/magnetic closer rail not staying attached to bin door. Ordering support rail. Customer stated he can install. Advised no eta on part, not showing in stock from Marcone. Retrieved control board for return. ; ordrng 1 W11348580 (Rail bin)"

We serviced a

KITCHENAID B/IN REFRIGERATO

Model KBFO42FTX02

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 07/12/2021

Cc unit leaking in freezer Customer stated freezer drain seems to be clogged again with ice. Cleared ice from drain hose. Snaked down through drain tube to clear any sludge. Poured water into drain tube several times to ensure water is draining down properly. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/12/2021

"Cc unit lights, dispenser, and cooling is erratic. Unit is under additional 1 yr Costco warranty. Checked pantry UI, found bottom of board submerged in liquid, board and connectors burnt and shorted. Unplugged panty UI, lights, dispense and control UI operations returned to normal. Unit needs pantry UI, pantry door and harness. Door not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W10815668 (Pantry door fip) and 1 WPW10769076 (Pantry ui) and 1 W11170612 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSFS20QEWH1

Near Wickliffe, Ohio 44092

Corina H

Job Details: 07/12/2021

"CC that the door opens hard. Found the door cam worn down. The door is bent. Will need a cams and door. Door is nla. ; ordrng 1 4343803 (Door) and 1 R0181181 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW

Near Conneaut, Ohio 44030

Jeff M

Job Details: 07/12/2021

Drain pump is seized needs a new drain pump estimate only; ordrng 1 W10876600 (Pump) and 1 S

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Control

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, Ohio 44104

Dan

Job Details: 07/12/2021

"Customer complaint of ice maker issues, found ice maker broken off of mounts, unit needs new ice maker , customer does not have ice maker that was sent, reordering ice maker ; ordrng 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, Ohio 44240

Brian M

Job Details: 07/12/2021

Cc unit not working properly Found actuator Broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/12/2021

"Cc unit not cooling properly/ stops cooling in refrigerator sections At arrival unit is at 42 and freezer at 3 unit is operating properly at this time but according to service pointer W11329116CEvap cover and control should fix this issue Customer to call whirlpool because of install date ; ordrng 1 W11395558 (Evap cover) and 1 W11450890 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, Ohio 44119

Corina H

Job Details: 07/12/2021

CC that the oven is not working. Found the oven in Celsius. Turned oven to Fahrenheit. Customer was holding the start in for 3 seconds. Advised cust the start is a quick push to turn oven on. Had customer to the oven on several times. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 07/12/2021

"CC that the door does not close. Checked the gaskets, good. Ff 40* Fz 0*. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/12/2021

The unit is getting improper power. They need a electrician

We serviced a

MAYTAG DRYER

Model MEDX550XW0

Near South Euclid, Ohio 44121

Jason N

Job Details: 07/12/2021

"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, Ohio 44111

David R

Job Details: 07/12/2021

Adjusted right door. Only door that can be adjusted up and down. Door handles can not be adjusted. Unit is good. Refer to owners manual if needed.

We serviced a

WHIRLPOOL STACK W/D

Model WET4024HW0

Near Cleveland, Ohio 44109

David R

Job Details: 07/12/2021

"Cc unit making noise, said sounds like ball bearings moving around. Took off wash plate. Found coins underneath. Ran a spin cycle. No out of the ordinary noises. Cancelled. Ran a normal cycle with load inside. Right now no out of the ordinary noises, everything sounds normal. Ran cycle for 15 mins. Good. Let customer hear. All normal sounds. High and low spin, good. Agitating fast and slow, good. Normal. Ran the whole delicate cycle. Op test ok.

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Perry, Ohio 44081

Joe O

Job Details: 07/12/2021

"Cc: oven not working, blank displayFound terminal block shorted out. Needs terminal block repair kit. Installed terminal block kit. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, Ohio 44135

David R

Job Details: 07/12/2021

Replaced thermistor and diffuser. Turned temp down to 2 bars. Good. Give 24 hours for temp change

We serviced a

GE REFRIGERATOR

Model PFSF6PKXCWW

Near Strongsville, Ohio 44136

David R

Job Details: 07/12/2021

"New shelf different style, probably updated but fits Found standing water on bottom of FF section again. Cannot tell if its residue water from last visit. Does not seem like it came from drain area. Customer wants another tech to inspect. ; saved tckt"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2740PEDE

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Icemaker

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Bay Village, Ohio 44140

Marie V

Job Details: 07/12/2021

"Replace UI and Latch, tested unit. Stared normal cycle. Pass. Ran calibration, pass. Op test ok"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Cleveland Heights, Ohio 44121

Corina H

Job Details: 07/12/2021

"Replaced the inner door, spray arm and gasket. Started a normal cycle, no leaks. Opt test ok."

We serviced a

MAYTAG WASHER

Model MHWE300VF00

Near Cleveland, Ohio 44108

Corina H

Job Details: 07/12/2021

CC that there is a loud noise in a spin cycle. Confirmed. Rotated the drum found the bearings are worn. Will need a tub and drum. Front of the tub is nla. ; ordrng 1 WPW10040480 (Basket) and 1 W10004180 (Tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Cleveland, Ohio 44109

Dan

Job Details: 07/12/2021

"Installed new fresh food section evaporator fan cover, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Burton, Ohio 44021

Brian M

Job Details: 07/12/2021

Cc unit periodically not turning on Found UI to be intermittently working Advised to replace UI and control ; ordrng 1 WPW10733627 (console) and 1 W10906426 (cntrl-elec)

We serviced a

JENN-AIR COOKTOP ELE

Model JEC9536ADB

Near Middlefield, Ohio 44062

Brian M

Job Details: 07/12/2021

Cc unit switch is broken Found dual burner switch stem broken ; ordrng 1 12002121 (infinite switch)

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRB01

Near University Heights, Ohio 44118

Jason N

Job Details: 07/12/2021

"Cc unit not cooling enough. Customer stated ff section is not cold enough, freezer is good. Ran diagnostics, found damper not functional. Replaced damper control using misc. truck stock. Ran damper op tests, damper opening and closing properly. Op test good. ; used 1 Wpw10594330 (Damper control) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Hiram, Ohio 44234

Dan

Job Details: 07/12/2021

"Customer complaint of frost build up in freezer section, found door not sealing on right hand side, customer remove all products from freezer section , door closes and seals now, unit is operating as designed"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/12/2021

"Replaced the tub, tub ring and agitator. Ran a calibration. Started a cycle. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model GGG390LXS05

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 07/12/2021

CC that the knob does not work. Confirmed. Will need a new knob. Advised cust the knob may not be covered under warranty. Cust can install part; ordrng 1 WPW10415451 (Knob)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Avon, Ohio 44011

Gabriel P

Job Details: 07/12/2021

Cc unit caught on fire on FR burner. Will need to order new burner and cap. Customer said she will be able to install it herself. We wont have to come back since customer is installing part.; ordrng 1 WP98017461 (Cap)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/12/2021

The unit is still not cooling I found the low side was at a 10 inch vacuum I called Tech Line they recommended to replace the dryer and monitor for a leak. going to replace the evaporator so I can save a trip. I also topped the machine off brought it back to neutral atmosphere on the low side; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Ui dryer)s

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/12/2021

Installed the new part op tested good. Control and element

We serviced a

KITCHENAID DISHWASHER

Model KUTE204GPS0

Near Madison, Ohio 44057

Jeff M

Job Details: 07/12/2021

The filter was dirty. Cleaned the filter op tested good

We serviced a

JENN-AIR RANGE

Model JES9900BAS

Near Hiram, Ohio 44234

Dan

Job Details: 07/12/2021

"Installed infinite switch and reconnected downdraft pipe, op test no good , unit needs new element ; ordrng 1 W10823711 (Element)"

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