We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Painesville, Ohio 44077
Joe O
Job Details: 05/02/2022
"Cc: not spinning properlyFound error codes f7e5(shifter fault). Ran manual spin, agitate. Found shifter clicking. Unit is shifting. Found bearings excessively loud. Needs actuator and gear case.Customer does not want to repair at this time ; ordrng 1 W11454372 (Gearcase) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/02/2022
"Found a leaking coming from the back of unit found a crack tub,ordering ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, Ohio 44044
Marie V
Job Details: 05/02/2022
Defrosted ice on evaporator. Replaced thermistor with harness. Set temps back to recommended. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Cleveland, Ohio 44109
Marie V
Job Details: 05/02/2022
Cc that the ice maker is making a grinding noise when cycling. Confirmed. Unit will need new ice maker. Office will contact once they have eta on the part.; ordrng 1 W11556926 (Ice maker)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS
Near Cleveland, Ohio 44109
Marie V
Job Details: 05/02/2022
Replaced freezer fan. Advice cust to allow w4 hours for unit to reach normal temps. Also explain that if fan is not running the ice maker will take a a lot longer to produce ice or none. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, Ohio 44139
Corina H
Job Details: 05/02/2022
Replaced the led light. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, Ohio 44024
Brian M
Job Details: 05/02/2022
Installed rps sensor Ran auto test no issueOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, Ohio 44202
Corina H
Job Details: 05/02/2022
"CC that the unit is leaking. Started a cycle. Removed the front panel, no signs of leaking. Used a pod has a lot of soap suds. Took pic. Advised cust to change soaps. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, Ohio 44024
Brian M
Job Details: 05/02/2022
Installed all lower components and water valve Ran auto test and calibration OP Test Ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Aurora, Ohio 44202
Corina H
Job Details: 05/02/2022
"CC that the clothes are coming out wet at the end of a cycle. Ran diag no codes. Ran a manual spin and agitate, good. Ran a calibration. Ran a rinse and spin with towels. Advised cust to use 1 pod or 1-2 tablespoons of he detergent. Opt test ok."
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Mentor, Ohio 44060
Joe O
Job Details: 05/02/2022
Found new valve damaged. Customer mentioned the unit being loud in spin. Ran drain and spin. Could not duplicate noise. Re ordering water valve; ordrng 1 WH23X29538 (Valve)
We serviced a
GE REFRIGERATOR
Model GNE26GMDCES
Near Chardon, Ohio 44024
Joe O
Job Details: 05/02/2022
"Cc: not cooling properly ff sectionFound temps in ff section at 38 degrees, and freezer at -3 degrees. Cannot enter diagnostics. Unit has no service mode. Spoke with BJ, found bulletin about ff evap fan being superseded, and software issues. Cannot find software update module for unit. Needs control, ff evap fan, and holderCustomer does not want to repair at this time ; ordrng 1 WR24X27948 (refrigerator fresh f) and 1 WR60X26866 (fan dc ff evap) and 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE COOKTOP GAS
Near Chagrin Falls, Ohio 44023
Corina H
Job Details: 05/02/2022
"CC that the cooktop was flooded with water. Checked the outlet, good. No spark at the knobs. Found no voltage coming out of the transformer. Will need a new transformer and spark module. ; ordrng 1 WB27X21609 (Transformer) and 1 WB13T10076 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT104TFDW00
Near Cleveland, Ohio 44111
Marie V
Job Details: 05/02/2022
Cc that the unit is not cooling. Confirmed. Took temps 59* both sections. Compressor was not running. Hot to the touch. Office will contact cust.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/02/2022
Found gearcase Leaking oil and loud during spin cycle gave estimate they willing think about it ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Chagrin Falls, Ohio 44022
Corina H
Job Details: 05/02/2022
CC that there is a squealing noise when first starting. Confirmed. Found the support rollers seized. Replaced the dryer repair kit. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW0
Near Beachwood, Ohio 44122
Corina H
Job Details: 05/02/2022
Replaced the fabric softener dispenser. Ran a rinse and spin cycle. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Madison, Ohio 44057
Jason N
Job Details: 05/02/2022
"Installed evaporator fan motor. Airflow returned to both sections, op test good."
We serviced a
KENMORE RANGE
Model 911.93602002
Near Lorain, Ohio 44052
Angel
Job Details: 05/02/2022
Cc that unit will not power up at all. Took voltage readings and there was no power to unit verified breaker box and it was turned off flipped it on tested all burners and oven. Opt test ok.
We serviced a
GE RANGE
Model JHP560V4AD
Near Cleveland Heights, Ohio 44106
Manny
Job Details: 05/02/2022
"Cc burner not heating again, removed and reinstalled burner element set it to high temp, burner is heating, turned off element and turn it on still heating, turned off and customer wanted to turn it on to make sure it works for her, burner is heating as designed, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44104
Manny
Job Details: 05/02/2022
"Cc unit not washing the clothes, ran diagnostics and found code F7E5 for shifter fault. Replaced shifter using T/S# W10913953 opt test ok; used 1 W10913953 (ACTUATOR), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, Ohio 44128
Manny
Job Details: 05/02/2022
"Cc unit not heating, verified and unit have proper voltage coming in, found heating element open, replaced element and advise customer to replace vent since they have a real old one thats breaking apart. Opt test ok unit under warranty per pop, see attachments.; used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Aurora, Ohio 44202
Brian M
Job Details: 05/02/2022
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507ESS01
Near Aurora, Ohio 44202
Brian M
Job Details: 05/02/2022
Installed evap fan and pan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model GST9679PW2
Near Aurora, Ohio 44202
Brian M
Job Details: 05/02/2022
Installed dog ears OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WALL OVEN
Model CWE5100ACB10
Near Shaker Heights, Ohio 44122
Manny
Job Details: 05/02/2022
"Cc bottom door handle is loose, bottom door is missing the glass, but its discontinued, customer said hell try to find the glass and if he does hell call us to install. Unit is working as designed just need the glass.; ordrng 1 7902P424-60 (glass-door)"
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, Ohio 44202
Brian M
Job Details: 05/02/2022
Installed transformer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GNE29GSHESS
Near Willoughby Hills, Ohio 44094
Joe O
Job Details: 05/02/2022
Installed evap fan and software update. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kent, Ohio 44240
Brian M
Job Details: 05/02/2022
Cuz never received heater Cc of error Found float switch to have water in pan Most likely due to unit not installed properly unit was leaning forward Fixed feet and replaced float OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFC8090GX0
Near Cleveland, Ohio 44112
Joe O
Job Details: 05/02/2022
"Cc: no displayFound unit will power on, but has black screen. Cycled power. Display returned. Entered diagnostics. Found error codes f6e0. No information on tech sheet for error code. But f6 is a communication error. Advised customer if issue comes back they will need outer door and possibly a control. Built estimate for door.Customer stated they will not repair; ordrng 1 W11280150 (door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Kent, Ohio 44240
Brian M
Job Details: 05/02/2022
Cc unit missed rinse cycle Found no stored errors Ran auto test and calibration No issue found Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Mantua, Ohio 44255
Brian M
Job Details: 05/02/2022
"Cc unit frosting up again in freezer Found unit not going into proper defrost During test cycle defrost heater does work Would recommend wire harness and Control Office to schedule parts not in stock ; ordrng 1 W11436574 (Control), ordrd 1 W11502499 (Harness)"
We serviced a
KENMORE DRYER
Model 110.748324
Near Eastlake, Ohio 44095
Joe O
Job Details: 05/02/2022
Cc: noiseFound debris hitting blower wheel. Removed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mentor, Ohio 44060
Joe O
Job Details: 05/02/2022
Installed motor and blower wheel. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/02/2022
Found error code f0 E1 load detection on a clean washer cycle also found tubes on bellow clog with dog hair
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Euclid, Ohio 44132
Corina H
Job Details: 05/02/2022
Replaced the rails and stops. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, Ohio 44024
Jason N
Job Details: 05/02/2022
Installed 3way valve solenoid. Ran diagnostics test 4 to ensure proper function.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorain, Ohio 44053
Angel
Job Details: 05/02/2022
Cc that lid was not latching. Confirmed found latch out of place with the clips broken also bezel that covers the latch was broken as well. Replaced latch and ordering bezel customer stated they will install because it just clips on. Opt test ok.; ordrng 1 W11545554 (Bezel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Mayfield Heights, Ohio 44124
Jason N
Job Details: 05/02/2022
"Cc unit freezing in ff section, product soft in freezerFound temps at 42 degrees in ff section, 25 degrees in freezer. Pulled evaporator cover, found light frost pattern on first coil. Unit has refrigerant leak, will need sealed system repair. Sealed system repair covered for 5yr. ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator), used 1 WPW10143759 (DRIER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Sheffield Lake, Ohio 44054
Angel
Job Details: 05/02/2022
Replaced valve and water line. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.60222511
Near Shaker Heights, Ohio 44122
Jason N
Job Details: 05/02/2022
"Cc unit out heating Checked all thermals, found heater element open, will need replaced. Replaced heater element using truck stock part. Ran dryer test on timed dry. Good heat. Op test good. ; used 1 279838 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 05/02/2022
"Cc unit not filling with waterRan diagnostics, found codes 6-1 for low water/valve mechanical issue and 6-2 for fill valve electrical problem. Checked voltage to valve, 0v. Checked resistance of valve coil, good at 13.8k ohms. Pulled outer door panel, found broken wires inside door. Repaired wiring, wrapped wiring, ensured no tension on wires. Started wash test, unit filled with water and started washing. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF730PAYB6
Near Brook Park, Ohio 44142
Angel
Job Details: 05/02/2022
Replaced wash pump tested unit no leaks. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near North Olmsted, Ohio 44070
Angel
Job Details: 05/02/2022
Cc that unit is still not cooling. Checked temperatures and freezer was 70* and ff section at 71* went to back of unit and compressor was running at .60amps it was too low. Called BJ explained to him issue and stated to pressurize system with nitrogen so i did and found unit leaking from evaporator capillary line from the cabinet unit will be able to be repaired. Called techline spoke with Andrew explained issue and stated that unit will go under review and they will contact customer for further steps.
We serviced a
MAYTAG DRYER
Model MEDB200VQ0
Near Shaker Heights, Ohio 44122
Manny
Job Details: 05/02/2022
"Cc unit making a screeching noise, verified and the noise is really high pitch. Removed front cover and noticed the bulkhead has a cut from the drum grinding on it unit will need bulkhead and drum. Customer will not proceed with the repair at this time if they change their mind theyll call us.; ordrng 1 W10549615 (drum) and 1 WP8557244 (bulkhead), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs321sdhv00
Near Chagrin Falls, Ohio 44022
Manny
Job Details: 05/02/2022
"Cc uni5 not dispensing water, checked pressure good pressure, removed filter and a spray of water from the filter housing, unit will need filter housing replaced.; ordrng 1 W11172791 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Solon, Ohio 44139
Manny
Job Details: 05/02/2022
"Cc unit not cooling, checked temperatures and 87 in RC and 82 in FC, pull unit out and found unit unplugged, customer stated that the unit has been unplugged for about a week now, plugged in the unit and all components are working, advise customer that will have to reschedule and to keep the unit plugged in to properly diagnose it on the next visit. ; schdld next appmnt for 5/4 WED AM"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WRS342FIAW00
Near Cleveland Heights, Ohio 44118
Jason N
Job Details: 05/02/2022
"Cc unit ice not dispensingFound ice container not sitting flush, auger shaft slipping on container receiver. Cleared ice from under container, adjusted shift slightly upwards to help seat shaft into receiver. Tested ice dispense, ice dispense test good on both cubed and crushed. Customer stated she needs water filter changed, shes not sure how. Showed her where filter is located and how to change filter. She will do it herself after she buys a filter. Op test good."
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, Ohio 44145
Gabriel P
Job Details: 05/02/2022
Dryer is working as designed they accidentally load it too much one day gave them knowledge on how to use it better
We serviced a
JENN-AIR COOKTOP ELE
Model JIC4736HB
Near Rocky River, Ohio 44116
Marie V
Job Details: 05/02/2022
"Took POP . Cc that the unit while cooking was making a loud crackling noise and now theres a satin between the glass or under glass. I was able to remove the stain without a scraper. , explain cust that stains that the cook top gets and cant get them off or you dont feel them in the cooktop thats a stain or something that burned in the glass, the only way to get that off is using the scraper that comes with the cleaning kit. Tested burner and I couldnt duplicate the issue. Also on the owners manual shows that crackling , This sound occurs when cookware is used that consists of different materials. The noise is caused by vibrations in the joint faces between the different layers. It may change depending on the amount and type of food being cooked. Unit is working as designed at this point."
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Bedford Heights, Ohio 44146
Manny
Job Details: 05/02/2022
"Cc unit leaking water from the bottom, ran diagnostics and not codes ran test cycle unit working without leaks when the unit started draining saw a spray of water come out of the stand pipe, noticed drain hose was against the wall of the pipe instead of in the hole, fixed hose and ran test cycle, opt test ok."
We serviced a
KENMORE WASHER
Model 41748102701
Near Wickliffe, Ohio 44092
Jason N
Job Details: 05/02/2022
Installed drain hose. Ran wash test then spin and drain. No leaks present. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near North Ridgeville, Ohio 44039
Marie V
Job Details: 05/02/2022
"Cc that the unit started but it shuts off and is not draining. Theres water inside . Press cancel to drain the water, no power going to drain pump. Took panel off and verify power coming out to drain pump had 5volts. Unit will need new control board. Control is covered under warranty, called BJ to confirm. ; ordrng 1 W11120155 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS3
Near Avon, Ohio 44011
Gabriel P
Job Details: 05/02/2022
"Unit fills and drain but will not pump water to dishes giving estimate on pump customer wants to fix replace from t/s,opt test ok ; used 1 WPW10605057 (Pump) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Bedford, Ohio 44146
Manny
Job Details: 05/02/2022
"Cc unit leaking from the bottom, stated the water was coming from under the unit. Ran diagnostics and no codes, ran test cycle no leaks, set unit for normal cycle and deep fill, let unit fill up and no leaks, drain unit and no leaks, can find any leaks at this time advise customer to monitor the unit for the next few loads and if she sees any leaks to try and get a pic or video of where the water is coming from so it can be easier to determine where the water comes from. Opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC95EC0AS01
Near Mentor, Ohio 44060
Joe O
Job Details: 05/02/2022
"Installed inverter. Unit still throwing f1e5 error. Needs magnetron. Spoke with BJ, he stated we will cover magnetron. ; ordrng 1 W11346197 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/02/2022
"Installed evaporator fan motor, blade and harness. Customer stated sound level is definitely reduced. Op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2735NE0
Near Willoughby, Ohio 44094
Jason N
Job Details: 05/02/2022
Installed ice selector solenoid and inlet valve. Water fill on dispense and ice maker good. Solenoid still not switching between cubed and crushed. Found 0v to solenoid from control board. Damaged relay on control from shorted solenoid coil. Unit will need control board to fix cubed/crushed dispense issue. ; ordrng 1 242115279 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, Ohio 44255
Brian M
Job Details: 05/02/2022
Called whole to document issue again Going for product report
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Fairport Harbor, Ohio 44077
Joe O
Job Details: 05/02/2022
Installed control. Programmed. Op test ok
We serviced a
FRIGIDAIRE DISHWASHER
Model PLD4050RHC1
Near Elyria, Ohio 44035
Marie V
Job Details: 05/02/2022
"Cc that the unit have stains in the dishes, unit is not cleaning up properly. Started unit , working good. Removed bottom piece for filter, unit need to be cleaned up and drain hose need to be replaced. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lorain, Ohio 44052
Angel
Job Details: 05/02/2022
Replaced control and drain pump also found drain pump clogged up with a single edge blade and a bobby pin. Opt test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Mentor, Ohio 44060
Corina H
Job Details: 05/02/2022
"CC that the unit does not go past wash. Ran diag F7E5 SHIFTER FAULT F8E1 NO FILL, LONG FILL. Found the cold valve not putting water in. Replaced the valve from t/s. The belt and cam are squealing. Do not want to repair the noise. Ran a calibration. Started a bulky item sheet load. Opt test ok. ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model MDG2300BWW
Near Lorain, Ohio 44052
Angel
Job Details: 04/29/2022
Cc that unit was not spinning. Confirmed unit was not spinning opened up unit and found the belt had broken found one in the truck same size replaced tested unit and functioning as should now. Opt test ok.; ordrng 1 WP33002535 (Belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Austinburg, Ohio 44010
Brian M
Job Details: 04/29/2022
Cc no ice Found e5 error And ice box fan surging Needs icemaker and fan ; ordrng 1 W11483245 (Icemaker) and 1 W10846539 (evaporator fan blade)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Middlefield, Ohio 44062
Jason N
Job Details: 04/29/2022
Installed main control. Op test no good. Buzzing noise still present. Unplugged various components to see if noise ceases. No change in noise. Sounds like it could possibly be coming from separate motor relay module. Ordering relay.; schdld next appmnt for 5/3 TUE !
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44135
Manny
Job Details: 04/29/2022
"Cc tub detached from unit, ran diagnostics and found code F0E5 for off balance load, unit is working as designed, advise customer to distribute the clothes evenly around the basket. Customer stated that the unit is broken because the tub ring should be attached to the top cover, I explained that thats impossible because the tub is suspended by 4 suspension rods one on each corne. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, Ohio 44035
Gabriel P
Job Details: 04/29/2022
When arrive temp on fridge was 31 to 37 degrees on fridge and 8 degrees on freezer but no food in it to check temp Found a block of ice behind fan causing fan to grind steam block also before did that found evaporator on a good frost pattern show mom son also this unit has extra one year warranty from rental center
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Columbia Station, Ohio 44028
Marie V
Job Details: 04/29/2022
"Replaced clutch , stator,rotor, slider, agitator and gearcase. Ran calibration and auto test. Op test ok will return harness and control"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Orwell, Ohio 44076
Brian M
Job Details: 04/29/2022
Cc unit not cooling Found unit unplugged in a cold camper Advised on outside temps and to let cool for at least 72 hours once camper is heated Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Middlefield, Ohio 44062
Brian M
Job Details: 04/29/2022
"Cc unit not cooling Found ice ball on cap tube and unit only temping at 35 in freezer Advised on sealed system leak and recommended compressor and evap replacement,; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6555AAB
Near Avon Lake, Ohio 44012
Angel
Job Details: 04/29/2022
"Cc that the bake button if you press it right on the bake it wont start only if you hit it by the E on the bake it will work. I explained to the customer that its working fine even if you press it just a little of the bake button but if she wanted i could order the control. Gave customer estimate and stated she will leave like that for now if anything she will call back explained to her that she has 30 days fir the service call. Opt test ok.; ordrng 1 W10769079 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Mentor, Ohio 44060
Joe O
Job Details: 04/29/2022
Installed control. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, Ohio 44136
Marie V
Job Details: 04/29/2022
"Cc that the unit is not cooling. Confirmed. Took temps 70* on both sections. Compressor, it super hot. Drawing 10amps, unit will need new compressor. Also verify evaporator. Unit has sealed system repair covered also labor. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier uv)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Brecksville, Ohio 44141
Marie V
Job Details: 04/29/2022
"Cc that the unit is beeping and has an error on display. Confirmed. Unit was leaking, found water at the float switch. Removed door and started a cycle. I was able to see that the unit has been leaking from dispenser area and fan area. ; ordrng 1 W11412300 (Dispenser) and 1 W11414073 (Vent) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Garrettsville, Ohio 44231
Brian M
Job Details: 04/29/2022
Cc no cool Found light frost pattern on evap Will need evap and compressorOffice to schedule ; ordrng 1 W11368877 (Evap) and 1 W11370578 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44109
Marie V
Job Details: 04/29/2022
"Took POP. And ran entitlement. Cc that the unit is not washing clothes and making banging noise on the pipes. Rand Ian, no error codes. Found shifter off place. Replaced from T/S. Ran auto test and calibration. Told cust to replace silver hoses or to have a plumber Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model LAT9704AAE
Near Lyndhurst, Ohio 44124
Corina H
Job Details: 04/29/2022
Replaced the timer. Started a cycle. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Madison, Ohio 44057
Dan
Job Details: 04/29/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface working, diagnostic led is solid lit again, unit needs new user interface, customer does not want repair ; ordrng 1 WD21X23462 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland, Ohio 44128
Corina H
Job Details: 04/29/2022
"CC that the clothes are wet at the end of a cycle and to use he detergent. Ran diag. F0e2 Oversuds, f7e7 Motor unable to reach target RPM. Ran a calibration. Started a rinse and spin with towels. The unit will keep adding water to spin the clothes out. The load is balanced. Will need a new control. . Advised cust to use 1-2 tablespoons of he detergent.; ordrng 1 W11543994 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Mentor, Ohio 44060
Dan
Job Details: 04/29/2022
"Customer complaint of squealing noise, confirmed, found gearoil leaking from gearcase onto pulley and belt, wash plate is seized, unit needs new gearcase, cam kit, belt, and wash plate ; ordrng 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Timberlake, Ohio 44095
Dan
Job Details: 04/29/2022
"Installed new control, op test good"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Chesterland, Ohio 44026
Joe O
Job Details: 04/29/2022
Installed harness. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, Ohio 44107
Angel
Job Details: 04/29/2022
Replaced wash pump tested unit. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, Ohio 44202
Brian M
Job Details: 04/29/2022
Installed spray arm OP Test Ok
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Lakewood, Ohio 44107
Corina H
Job Details: 04/29/2022
"CC that the unit is dead. Confirmed. Checked outlet, good. Checked the inline fuse, good. Checked the power at the board, 120 volts. Checked power at the fuses, 120 volts. Will need a main control and ui. Cust does not want to repair. ; ordrng 1 WPW10278026 (Control) and 1 WPW10775418 (Cintrol), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 110.6510231
Near Chesterland, Ohio 44026
Joe O
Job Details: 04/29/2022
Cc: squeakingFound idler pulley and belt worn. Needs dryer repair kit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Aurora, Ohio 44202
Brian M
Job Details: 04/29/2022
Cc unit wont agitate Found actuator broken Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, Ohio 44077
Dan
Job Details: 04/29/2022
"Customer complaint that that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0 degrees, fresh food section thermistor is reading 12k ohms which is approximately 20 degrees, unit needs new fresh food section thermistor, installed new fresh food section thermistor, op test good ; used 1 W10316760 (Thermistor) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Chardon, Ohio 44024
Joe O
Job Details: 04/29/2022
"Cc: leaking, not spinning outFound error codes f0e2(over suds) f5e3(unlock failure). Found bellow ripped. Unit draining, unit tumbling. Could not find any other leaks. And unit is spinning. Needs bellow; ordrng 1 W11314648 (bellow)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44144
Angel
Job Details: 04/29/2022
Cc that unit is not washing there clothes. Confirmed ran diagnostics and tried doing a agitation and it was not agitating looked underneath and shifter was out of place replaced shifter with service pointer part# for shifter and ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Solon, Ohio 44139
Brian M
Job Details: 04/29/2022
Cc noise and washabilty Noise coming from hoses bouncing off wall And nothing found mechanically wrong with unit functioning as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH01
Near Rock Creek, Ohio 44084
Dan
Job Details: 04/29/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131 (Lokring), 1 W10890121 (Lokring), 1 Tjaf1200 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 04/29/2022
Installed agitator OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, Ohio 44116
Marie V
Job Details: 04/29/2022
Ccthat the left door is not closing. Confirmed. Found screw at the top hinge was almost all the way off. Added lock tite to screw and put it back on. Called tech line. Told me that put lock tite on screw and to monitor and give the cust the file number.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Cleveland, Ohio 44111
Angel
Job Details: 04/29/2022
Cc that unit is not cooling. Confirmed unit is not running at all no fans or nothing just lights. Ran diagnostics and everything run in diagnostics but not out of diagnostics. Called BJ because i was thinking of replacing control board and stated to replaced control board and power supply board. Ordering parts office to reschedule because main control board is out of stock.; ordrng 1 W11306696 (Control) and 1 WPW10624574 (Power supply)
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Geneva, Ohio 44041
Dan
Job Details: 04/29/2022
"Customer complaint that oven is not working, control is blank, cooktop is working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Painesville, Ohio 44077
Joe O
Job Details: 04/29/2022
"Cc: leaking from front into pedestal, door not closing properly, squealing during spinFound unit not sealing completely around door. Adjusted bellow. Ran auto test. No leaks. No squeaking in spin heard. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV01
Near Painesville, Ohio 44077
Joe O
Job Details: 04/29/2022
"Cc: intermittently shutting off, and auto adjusting tempsCustomer stated the unit will shut off intermittently, or adjust the temps by its self. Found temps in unit at 39 in ff section, freezer at 2. Unit is receiving proper power. Needs control. Installed control. Programmed. Unit is cooling, and running. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ00
Near Westlake, Ohio 44145
Angel
Job Details: 04/29/2022
Cc that light wont shut off. Confirmed replaced control board tested unit. Opt test ok. Recommended customer not to use as a night light because they could have same issue again.