We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Parma, Ohio 44134
Corina H
Job Details: 09/08/2021
"Recovered refrigerant, replaced compressor, evap and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Moreland Hills, Ohio 44022
Brian M
Job Details: 09/08/2021
Installed top and grates OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Warrensville Heights, Ohio 44128
Dan
Job Details: 09/08/2021
"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, customer says unit should be under warranty, ran entitlement which shows a goods issue date of 1/8/2020 with a extra year from rent-a-center"
We serviced a
GE REFRIGERATOR
Model PSC25PSWA
Near Westlake, Ohio 44145
Gabriel P
Job Details: 09/08/2021
"Found drip pan rusted and crack causing water to leak when going into defrost ordering part ; ordrng 1 WR17X11843 (Drain pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Marie V
Job Details: 09/08/2021
When arrived cust said that they do not have parts. Will have to reschedule. Ask Dan to give us a call if they cant find parts.; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Newburgh Heights, Ohio 44105
David R
Job Details: 09/08/2021
Replaced all 3 lights and icemaker. Icemaker cycled and called for water. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Westlake, Ohio 44145
Gabriel P
Job Details: 09/08/2021
"Found something inside hose preventing from draining clear it out and it correct issue is draining,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near North Ridgeville, Ohio 44039
Angel
Job Details: 09/08/2021
Cc that rack was broken. Confirmed the wheels on the rack broke off. Replaced adjusters. Opt test ok.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Bentleyville, Ohio 44022
Brian M
Job Details: 09/08/2021
"Cc unit not spinning Found error for e42 and e45 Followed tech sheet Advised to replace motor and inverter ; ordrng 1 WH20X27942 (drive motor asm) and 1 WH12X27941 (inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Warrensville Heights, Ohio 44128
Dan
Job Details: 09/08/2021
"Customer complaint that unit shuts off before clothes are dry, customer has a very small load in drum and started, timer counted down and finished after a few minutes clothes were all tumbling towe"
We serviced a
WHIRLPOOL WASHER
Model MAH8700AWW
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 09/08/2021
"Found motor stopping when there is 8 minutes left and it throw a 3e error motor not turning notice is overheating and bearings of motor are loud but part is discontinued no longer available cannot be repair,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, Ohio 44035
Angel
Job Details: 09/08/2021
Timer and legs were replaced. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JGS9900CDS02
Near Cleveland, Ohio 44113
Gabriel P
Job Details: 09/08/2021
"Found weak ignitor replace from t/s opt test ok ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Parma Heights, Ohio 44130
David R
Job Details: 09/08/2021
"Cc unit was not as cool as it shouldve been, lost 120$ of food. Today customer said husband did adjust temp in FF to lights all lite up. Also advised customer of temp in Freezer section as well. Took temps 33* in FF and -1 in FZ. Unit is good. Running good. Customer calling whirlpool about lost of food. Unit check good as of today. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW
Near Richmond Heights, Ohio 44143
Corina H
Job Details: 09/08/2021
"CC that the unit is not cooling. Unit was unplugged when arriving. Fans are running. No frost pattern. Checked the compressor 11.52 amps. Compressor is seized. Found the evaporator cover knob is broken. Will need a new compressor, cover and drier. Called MP about warranty. Will need to reach out to spoc ; ordrng 1 W11024683 (Cover) and 1 W11092625 (Compressor) and 2 W10843121 (Drier)s and 3 W10854527 (Cover)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, Ohio 44130
David R
Job Details: 09/08/2021
"Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good. Wrong blade fan was ordered, ordering correct one. Give 24 hrs for unit to cool probably effort use. ; ordrng 1 WP2163777 (Fan blade), used 1 W10896677 (Coupler), 1 W10896676 (Coupler), 1 W11401417 (Coupler), and 1 W10897195 (Coupler) from stock"
We serviced a
MAYTAG WASHER
Model MVWBH65GWO
Near Solon, Ohio 44139
Brian M
Job Details: 09/08/2021
Cc UI is messing up Ran diagnostics found no errors ran UI test no issue Ran auto test and calibration OP Test Ok Could not duplicate a issue
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Solon, Ohio 44139
Brian M
Job Details: 09/08/2021
Cc unit takes forever to heat up pots of water Found customers pots to be really thick metal Advised on stainless steel better for heat conducting on glass cook top OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Ravenna, Ohio 44266
Brian M
Job Details: 09/08/2021
Cc unit not working properly Found actuator not reading basket Replaced actuator OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near Cleveland, Ohio 44102
Gabriel P
Job Details: 09/08/2021
"Found right tracks defective ordering also drip pan is clogg clear and steam,pass ordering track ; ordrng 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 09/08/2021
Found hinges not functioning correctly try fixing it but bolt broke off ordering parts ; ordrng 1 2314023 (Bushing) and 1 W11500952 (Bushing) and 2 WPW10485980 (Hinge)s and 1 WPW10121046 (Hin) and 2 W11474472 (Screw)s and 3 WP308544 (Screw)s
We serviced a
WHIRLPOOL RANGE
Model JDS9860AAW
Near Chagrin Falls, Ohio 44022
Dan
Job Details: 09/08/2021
"Customer complaint that bake element started fire, found element broken, element is receiving 240vac, unit needs new element; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Elyria, Ohio 44035
Angel
Job Details: 09/08/2021
Cc that when unit goes into a spin it shakes violently. Verified and found unit not leveled. Leveled unit and ran a rinse and spin with towels and unit was spinning and working as designed. Explained to customer how to spread the clothes around evenly also explained that the max load is 6 to 7 regular bath towels and only 1 to 2 tablespoons of detergent. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW42114GW2
Near Willoughby, Ohio 44094
Corina H
Job Details: 09/08/2021
CC that the unit is not washing. Confirmed. Found service pointer W11531483 to replace the shifter. Replaced the shifter. Opt test ng. shifter is not agitating. Replaced the shifter from t/s opt test ok.; used 2 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8600YW1
Near Perry, Ohio 44081
Joe O
Job Details: 09/08/2021
"Cc: sounds like a jet, will not balanceFound bearings loud in a hand spin. Ran drain and spin. Found small amount of leaking unit unit. Needs bearing kitCustomer does not want to repair at this time ; used 1 W10435302 (BEARING) from stock"
We serviced a
KITCHENAID GRILL
Model KBNU361VSS 0
Near Chagrin Falls, Ohio 44022
Dan
Job Details: 09/08/2021
"Customer complaint that burners are not lighting, confirmed, found igniters glowing but weak, unit needs new igniters, igniters are no longer available ; ordrng 3 W10247024 (Igniter)s"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Atwater, Ohio 44201
Brian M
Job Details: 09/08/2021
Cc of a leak Ran test cycle watched for leaks Found no leaks At this time Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Lakewood, Ohio 44107
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the door but is not all the time. Took door off and also found unit not leveled properly. Corrected issue. And ran unit with door off. No leaks . Lost off suds. Ask cust how much detergent. She said she fills the dispenser up to the line. Advice to only use 1-2 tablespoons of detergent should be enough. Also running hot water before starting the unit will help dry dishes better. No leaks. Where found at this point. Op test ok
We serviced a
GE RANGE
Model JGB850EEF3ES
Near Chesterland, Ohio 44026
Dan
Job Details: 09/08/2021
"Customer complaint that its taking a while for unit to start heating up , started bake for 350 degrees, burner lit, unit heated up to 350 degrees, burner shut off and did not turn back on, temperature dropped down below 200 degrees, unit needs new control and oven temperature sensor , customer does not want repair ; ordrng 1 WB27X25328 (Cntrl) and 1 WB23X5340 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model TR18V1W
Near Madison, Ohio 44057
Jeff M
Job Details: 09/08/2021
The compressor fan motor failed needs replaced ; ordrng 1 833697 (Motor) and 1 123 (Shipping)
We serviced a
KENMORE WASHER
Model 110.296228
Near Geneva, Ohio 44041
Jason N
Job Details: 09/08/2021
"Cc unit making noise in agitationCustomer stated its also not agitating properly, clothes are getting wrapped around agitator. Ran wash test, noise coming from transmission, confirmed agitator only rotating in one direction. Agitator dogs are in good condition. Unit needs transmission. Customer not repairing, estimate only.; ordrng 1 3360629 (Gearcase) and 1 285744 (Base pad)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Geneva, Ohio 44041
Jason N
Job Details: 09/08/2021
"Cc unit leaking underneath at water lineCustomer stated they had to disconnect water line from unit after delivery as there was a leak. Checked all water line connections, ensured source line was pushed into inlet valve. Reconnected water. Checked for leaks. Ran dispense test. Checked for leaks. Did not find any leaks. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, Ohio 44070
Marie V
Job Details: 09/08/2021
Cc that the unit is leaking from the bottom and that you can see one of the lines in the back with frost. Took temps 0* on freezer. Confirmed once compressor started running suction line on compressor frosted over. Check how much unit was loaded. Is fully loaded. Called whirlpool tech line spoke with joe. Told me that unit needs proper air flow and that can cause that line to get frosted in the back. Told me to do that first. Op test okDo not order part listed.; ordrng 1 WPW10143759 (Drier)
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Cleveland, Ohio 44109
Manny
Job Details: 09/08/2021
"Cc unit not draining, found error code f7e1 and f7e5, unit will not spin during automatic diagnostics test, unit need shifter, using shifter from truck stock, rand diagnostics and calibration op test ok. Leveled the unit ; used 1 WPW10006355 (Shifter), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, Ohio 44111
Marie V
Job Details: 09/07/2021
"Cc that the oven door and panel gets too hot when using oven. Tested door is good. Hinges are good and door seal as well. Pass all checks on SP. Called whirlpool tech line spoke with t/l. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW7230HC
Near Kirtland, Ohio 44094
Corina H
Job Details: 09/07/2021
Replaced the cabinet. Opt test ok
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Mentor, Ohio 44060
Corina H
Job Details: 09/07/2021
"CC that the unit stops mid cycle. Ran diag F8e1 long fill. Ran a manual test for the valves, both turned on. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Strongsville, Ohio 44136
David R
Job Details: 09/07/2021
"Different leaking now. Previously customer said unit leaking from water dispenser, that has been corrected already. Cc unit after getting ice will find water accumulates in dispenser area. Checked temp and both FF and FZ good. FF 37-39* and FZ -1-1*. Door ice separater was sent out, replaced. Maybe a gap was being formed somewhere causing warm air to get in. No gaps around door but used Vaseline to create tighter seal. Got ice and water out dispenser, waiting a few mins, no drips or leaks. Got crushed and cubed ice. Let customer know that sometimes the cubes ice can stick when getting through dispenser and little shards of leftover ice may seem as if it is leaking and really is not. Customer to monitor. Called techline to document, agreed with crushed ice crystals if caught can cause a little water to accumulate. Working as designed"
We serviced a
CROSLEY WASHER
Model CFWH4084GW0
Near Cleveland, Ohio 44103
Manny
Job Details: 09/07/2021
"Cc unit not working. Found error codes f5e3 and f5e2, unit is turning on and off on its own , found lots of humidity in main control and on back of ui, unit need main control and console ui. Customer will not proceed with the repair.; ordrng 1 W11218414 (Console ui) and 1 W11201273 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Lakewood, Ohio 44107
Marie V
Job Details: 09/07/2021
Replaced control and UI. Op test. Ok brought cores for return
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cleveland, Ohio 44104
Marie V
Job Details: 09/07/2021
"Cc that The door wont stay shut. Confirmed adjusted door catch , tested . Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Shaker Heights, Ohio 44122
Marie V
Job Details: 09/07/2021
"Cc that when you open the left hand side door first and then close it it pops open the right hand side door. Confirmed added some petroleum jelly on gasket to help stick, and also advise cust to open right hand side door first and close last. It will avoid door from opening and it will make the gasket last longer since mullion is not going through it every time the door is open. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Chardon, Ohio 44024
Jason N
Job Details: 09/07/2021
"Cc crisper bin in refrigerator broke.Confirmed middle bin side slides are broke, needs new bin. Ordering. Customer to install, no return. ; ordrng 1 WP2188656 (Crisper pan)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ashtabula, Ohio 44004
Joe O
Job Details: 09/07/2021
Installed control. Went into diagnostics. Found strike broke off. Needs strike; ordrng 1 W11457841 (Strike)
We serviced a
MAYTAG WASHER
Model MVWP576KW
Near Painesville, Ohio 44077
Dan
Job Details: 09/07/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began agitating, canceled cycle, unit drained, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Grafton, Ohio 44044
Gabriel P
Job Details: 09/07/2021
"Replace thermistor also found latch and drum light connector not connected correct issue start unit,opt test ok show customer video inside unit of no sign of burning wires are ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details: 09/07/2021
Found defective design shifter replace from original shifter from t/s ran calibration and auto test pass ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Avon, Ohio 44011
Gabriel P
Job Details: 09/07/2021
Ran a normal cycle and hear no loud noise the noise customer is getting bother with is when agitator moving water around which is the way is design she complains that the unit when is agitating she can hear it every where in the first floor also she doesnt have a door in her laundry so thats probably why she hear it every where nothing wrong with unit
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Garfield Heights, Ohio 44125
Marie V
Job Details: 09/07/2021
"Cc that the unit is not dispensing fabric softener. Ran a quick cycle and pass. Replace valve and dispenser. Tested pass. Op test okAlso rebooted unit. Advice cust that it is normal to see a little water on the dispenser, and explain how water goes in and out of the dispenser and why it is normal to see a little left in it."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bay Village, Ohio 44140
Gabriel P
Job Details: 09/07/2021
"Found shifter Defective replace ran calibration and auto test pass opt test ok ; used 1 W10913953 (Shifter), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, Ohio 44116
Gabriel P
Job Details: 09/07/2021
"Replace kick plate also customer had other issue ran few test and everything seems to work as design,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details: 09/07/2021
Installed the new part op tested good. Cam and shield
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma, Ohio 44134
Angel
Job Details: 09/07/2021
"Cc that unit is not heating. Verified unit and unit is heating and cycling as should verified all fuses, thermostat, heating element and checked good and heating element is not grounded. Called BJ explained issue that customer has and said to damp some towels and put them to dry to verify issue. Unit is heating and drying asked customer to monitor for now but unit is heating and as should. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 09/07/2021
"Cc unit temps not correct.Customer stated they changed the filter recently as the ice maker and water dispense was slow, then the temps were too cold in freezer section. They are not sure if maybe they hit a button trying to reset filter. Ice maker and dispense working normally. Ran diagnostics functionality tests. Damper operation, thermistor temp checks, evap fan. All checked good. Temps reading correctly in both compartments at this time. Possible max cool was pressed for a time. Unit is working as designed at this time."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, Ohio 44118
Manny
Job Details: 09/07/2021
"Cc hood light wont come on, verify issue and confirmed that there is no power to the light , main board not sending power to the light unit needs main control ; ordrng 1 W11175576 (Main control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Fairport Harbor, Ohio 44077
Dan
Job Details: 09/07/2021
"Customer complaint that oven light quit working and tripped the breaker , oven light is not working, no visible damage to wires or control, control is not sending 120vac to oven light, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11126814 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBW00
Near Westlake, Ohio 44145
Angel
Job Details: 09/07/2021
Cc that unit was dead and they had. Power outage. Verified and confirmed unit is completely dead checked for power and unit is receiving 120v to connector and on defrost timer and thermostat and unit is not receiving power to them. Called BJ to confirm went through wiring diagram with BJ and unit has a internal wiring problem from power outage. Unit is not repairable. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HB5
Near North Olmsted, Ohio 44070
Angel
Job Details: 09/07/2021
Cc that display is not showing. Confirmed display is blank. Replaced displayed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Painesville, Ohio 44077
Corina H
Job Details: 09/07/2021
"pulled 28vac w/ pump, watched, good, charged 68g r600unit cooling, pressures good, op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NB11B
Near Geneva, Ohio 44041
Jeff M
Job Details: 09/07/2021
The Dishwasherwas not aligned cabinet causing the user interface to hit the cabinet
We serviced a
GE RANGE
Model PB975ST1SS
Near Chesterland, Ohio 44026
Brian M
Job Details: 09/07/2021
Installed burner and switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFO42FTX00
Near Brecksville, Ohio 44141
David R
Job Details: 09/07/2021
"Built in unit. Might have to remove whole door assy to replace gasket. Replaced both FF gasket. Heated up and put Vaseline on. Good, unit good. Op test ok."
We serviced a
KENMORE DISHWASHER
Model 665.13043K114
Near Perry, Ohio 44081
Joe O
Job Details: 09/07/2021
"Cc: not fillingFound unit is filling, sump running, not circulating water. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10482482 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305EWH0
Near Woodmere, Ohio 44122
Manny
Job Details: 09/07/2021
"Cc unit no making ice and making a loud noise. Found reservoir water pump making a grinding noise. Unit need water pump; ordrng 1 W11542868 (Water pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290RTB02
Near Chagrin Falls, Ohio 44022
Jason N
Job Details: 09/07/2021
"Cc unit not cooling. Custom stated unit was leaking oil on previous repair call. Confirmed both sections at room temperature, compressor is running, no frost pattern on evaporator. Found compressor oil on floor under unit. Leaking from condenser coils. Unit needs condenser. Will need 2nd tech to tilt unit back to replace condenser. ; ordrng 1 WPW10346415 (Condenser) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, Ohio 44125
David R
Job Details: 09/07/2021
"FZ 30* and FF 50*. Cc unit not freezing. Has never froze since she moved in, dec 2020. Took off FZ evap cover. Partial frost pattern on bottom of evap. Trying to hold cool. Compressor and evap look good. Stub on compressor looks long enough. Ordering evap and filter drier. Only replace evap if needed. ; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 09/07/2021
Installed ice maker Ran test harvest and made sure codes are clearedOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTQ00
Near Mentor, Ohio 44060
Joe O
Job Details: 09/07/2021
Installed water valve. Tested. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Aurora, Ohio 44202
Jason N
Job Details: 09/07/2021
"Cc unit oven door glass needs replaced due to damage.Replaced lower door glass panel using customer supplied pre Id part. Unit is not fully installed, did not check for operation. Customer stated his contractor needs to finish install."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Mentor, Ohio 44060
Dan
Job Details: 09/07/2021
"Installed new door, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HW1
Near Solon, Ohio 44139
Jason N
Job Details: 09/07/2021
"Cc unit needs panels replaced due to damageRan entitlement for purchase date, under 1 yr. Replaced console panel (W11177733) using customer supplied part. Customer satisfied with appearance. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Olmsted, Ohio 44070
Angel
Job Details: 09/07/2021
Cc that unit has no lights on in freezer and that the unit wasnt sealing properly. Explained to customer that unit in freezer section they do not have lights. The lights are only in the fresh food section for this type of unit. Also applied some vaseline on gasket for them so they can have a tighter seal. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Independence, Ohio 44131
David R
Job Details: 09/07/2021
"Cc unit oven not working. Bake and broil both ignitors not sparking. Tested valves and are in range at 212 ohms, tested control. Looks like not sending power to dsi spark module. Ordering both boards. ; ordrng 1 W11162730 (Spark module) and 1 W11323275 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wickliffe, Ohio 44092
Joe O
Job Details: 09/07/2021
Customer received incorrect part. Customer received a water valve assembly. Reordering uiUi shows out of stock. Office to reschedule; ordrng 1 W11135391 (console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Bedford Heights, Ohio 44146
Manny
Job Details: 09/07/2021
"Replace door handle, op test ok customer wife is at work and she has the pop, she will email the pop to the office, she is aware that if we dont receive the pop shell be charged."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, Ohio 44202
Brian M
Job Details: 09/07/2021
Cc error f9e1 Found chopper blade broken off of drain pump Advised customer on situation and gave the option to keep the new pumps blade off Customer wants to leave it off Replaced pump OP Test Ok
We serviced a
GE REFRIGERATOR
Model GTK21GBEBBS
Near Willoughby, Ohio 44094
Joe O
Job Details: 09/07/2021
Cc: leaking from vent in ff sectionFound drain plugged. Cleared drain op test ok
Near Valley View, Ohio 44125
Manny
Job Details: 09/07/2021
"Picking up CFC supplies, wasted trip they are out of nitrogen"
We serviced a
WHIRLPOOL WASHER
Model mvw6230hw2
Near Mantua, Ohio 44255
Brian M
Job Details: 09/07/2021
Cc unit fills up when not in use Found cold water seeping Needs valve Part not in stock office to schedule ; ordrng 1 W11220230 (valve)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mayfield Heights, Ohio 44124
Dan
Job Details: 09/07/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM00
Near Painesville, Ohio 44077
Jeff M
Job Details: 09/07/2021
Installed the new part op tested good. Icemaker
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Solon, Ohio 44139
Jason N
Job Details: 09/07/2021
"Cc Upper rack broke, falling downFound left side upper rack adjuster broken at wheel. Unit needs upgraded adjuster kit, ordering.; ordrng 1 W10712395 (Adjuster kit)"
We serviced a
GE REFRIGERATOR
Model TPS24BIDABS
Near Shaker Heights, Ohio 44122
Corina H
Job Details: 09/07/2021
Replaced the heater. Steamed out the freezer evap. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, Ohio 44266
Brian M
Job Details: 09/07/2021
Cc unit not agitating Found actuator not connected to splutch Replaced actuator OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Parma, Ohio 44134
David R
Job Details: 09/07/2021
Replaced latch a sen control. Ran diagnostics to test. Unit checks good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Berea, Ohio 44017
Manny
Job Details: 09/07/2021
Cc unit giving f5 error. Found f5e3 and f5e2 for lid lock fault. Everything working as designed ran calibration and diagnostics test both pass ran manual test and also pass cant duplicate the faul.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mentor, Ohio 44060
Jeff M
Job Details: 09/07/2021
Installed the new part op tested good. Seal
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Andover, Ohio 44003
Jeff M
Job Details: 09/07/2021
The units not filling with water customer needs a new set of water hoses but he also needs a new water valve the installer stripped the threads on the cold water valve; ordrng 1 W11038689 (Valve)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Jefferson, Ohio 44047
Jeff M
Job Details: 09/07/2021
Installed the new part op tested good. Agitator
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, Ohio 44022
Jason N
Job Details: 09/07/2021
Installed bellow gasket. Ran wash cycle for 10 minutes. Did not see any leaks from unit. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF8
Near Rootstown, Ohio 44272
Brian M
Job Details: 09/07/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, Ohio 44134
David R
Job Details: 09/07/2021
Replaced control. Ran cup with water in. Turning all the way and heating. Good op test ok.
We serviced a
MAYTAG RANGE
Model n/a
Near Willowick, Ohio 44095
Corina H
Job Details: 09/07/2021
Cust bought a new range that will be here in a week and decided to wait for the new range.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Deerfield, Ohio 44411
Brian M
Job Details: 09/07/2021
Recovered refrigerant Installed compressor and filter drier Ran 150 psi of nitrogen no change Did not install evap Ran 28 inch vac for 20 min Recharged with 4.75 oz r134a Gauge read 0 psi watched for frost OP Test Ok Advised to let cool for 48 hours
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Ravenna, Ohio 44266
Brian M
Job Details: 09/07/2021
Installed switches and fuse OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DWH0
Near Geneva, Ohio 44041
Joe O
Job Details: 09/07/2021
Cc: not washing properlyFound sump receiving proper power. Sump not running. Needs sump assembly. Replaced sump assembly. Ran test cycle. Op test ok ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details: 09/07/2021
"Ran diagnostic no water going in icemaker or not dispensing remove filter try icemaker test water came out also dispense water and good pressure came out customer has bad filter,advise to replace"
We serviced a
GE DRYER
Model DBXR463GD1WW
Near Beachwood, Ohio 44122
Dan
Job Details: 09/07/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, Ohio 44112
Dan
Job Details: 09/07/2021
"Installed new hinge plate, op test good"
We serviced a
AMANA RANGE
Model AER6303MFW2
Near Lorain, Ohio 44052
Angel
Job Details: 09/07/2021
Cc that the unit is not turning on. Found that unit had a loose connection on terminal block. Fixed issue Opt test ok.