Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7712 customer reviews

Dan H.

Dan H.

RANGE GE PGS950SEF4SS "Customer complaint that pilots are not working, confirmed, unit needs new orifaces, harness, 1 igniter and , spark module, some of parts needed are showing out of stock; ordrng 9 WB01X24460 (screw)s and 1 WB02K10360 (ckt bracket small) and 1 WB02K10362 (ckt bracket mdm & lg) and 1 WB13T10080 (electrode top) and 1 WB13X26360 (spark module 6+0 kit) and 1 WB16X20608 (inject top burner as) and 1 WB18X24384 (harness h. v.)"

Near Laurel Glenn Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT771RWYW01 "Customer complaint that unit freezes up in freezer section and doesn’t cool in fresh food section, Freezer section temperature at 10 degrees, fresh food section temperature at 43 degrees, found evaporator partially frozen solid, defrost heater and bi metal are good, unit needs new control ; ordrng 1 WPW10392194 (cntrl-elec 237?08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brighton Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 The relay that controls the fan is sticking needs a new control; ordrng 1 W10892389 (cntrl-elec)

Near W Miner Rd, Mayfield Heights, OH 44124
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "CC that there is no ice. Checked the shut off valve, inline valve. Ff 40* Fz -4* ice maker 5*. Checked the voltage to the heater 120 volts. Ohmed of the heater 241 ohms. Called t/l Leon to replace the heater. Will need a heater and valve. ; schdld next appmnt for 11/19 TUE 8-11"

Near Bears Paw, Elyria, OH 44035
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8540BW0 Cc unit showing DL Found lid lock not functioning properly Ohmed out lid lock per tech sheet and seems contacts are shorted Needs lid lock Lock under warranty ; ordrng 1 WPW10619844 (latch)

Near Harris Ave, Ravenna, OH 44266
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG320M0BS3 Glass door panel damaged. Need to reorder advised customer to inspect next panel that he receives. ; ordrng 1 W11176456 (glass-door)

Near Sivon Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Cc ice maker leakingFound cubes in icemaker and ran test harvest Found unit to fill while ice cubes are still in unit Ice maker is double filling also ice maker is skipping teeth when trying to push cubes out Needs ice maker ; ordrng 1 241798231 (ICEMAKER )

Near Alliance Rd, Ravenna, OH 44266
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Can not repair line cause is a plumbing install the line from the basement has a pin hole not the line on fridge we don’t mess with that will need a plumber

Near W 35th St, Lorain, OH 44053
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WFW5090JW0 Installed pressure switch and control Ran wash test to allow water to flow and then cancel drain. Unit operation test good.

Near Main St, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT108FZDW05 "Could not install listed parts. Found this unit to be all aluminum, could not see last visit out due to ice ball covering tubes. Unit will need lokring tech. Office to contact maint. Deshawn Ray, for rescheduling.; saved tckt"

Near Amhearst Cir, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 Installed control. Op test ok

Near Georgetown Ln, Madison, OH 44057
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH73521CS5 After replacing switches unit fan was making a rattling noise and shutting down. Customer does not want to invest any more money in unit.

Near Lee Rd E, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER MAYTAG n/a

Near Chadbourne Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

WASHER WHIRLPOOL MHWE950WW01 "Customer complaint washer is making loud noise about 15 minutes into it and gets worse, confirmed found bearings warn out, unit needs front and rear tub, quoted, customer does not want repair, left quote; used 1 1OVRSZ (Oversize Shipping) from stock"

Near McKinley Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

COOK TOP KITCHENAID KFGU766VSS02 Found middle burner not lighting but all four other burner ignited and turn on took cook top apart and look for any loose connection a call bj to found out if middle burner comes with igniter cause could not find a way to take out we search it up and it is a base assembly it comes with igniter giving customer and estimate on igniter burner base also put back together and it didn’t ignited at all to it apart again and notice for got to plug in a connector put back together opt test ok do not order part unless customer want to fix she needs middle burner assembly base

Near Bradley Rd, Westlake, OH 44145
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 "Replace console,ran calibration and auto test pass opt test ok"

Near N Leavitt Rd, Amherst, OH 44001
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint it’s leaking again in ice bin and back corner, confirmed, removed evap cover to watch water enter ice maker, water pressure is too high shooting water through the slit at the top of the fill tube, advised customer to replaced piercing valve with ball valve, closed bullet valve a little each time while cycling ice maker to call for water until it did not shoot out of tube, slowed pressure to prevent leaking but the cubes are smaller, turned ice production adjustment on im four turns clock wise to make cubes bigger, op test good"

Near Westhaven Ln, Rocky River, OH 44116
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BW2 "Customer complaint that door handle is broken, confirmed, unit needs new door handle ; ordrng 1 W11105179 (hndle-door 74.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clark Ave, Cleveland, OH 44102
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced tracks, op test good, customer added a few items on top and bottom and had said with items it usually stops within the first couple minutes, waited until customer was satisfied cycle was going to continue"

Near Columbia Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS4 Reschedule customer for the next available day customer wants to recycle the pumps themselves; saved tckt

Near Coventry Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DW0 The splines in the wash plate are worn out and need replaced; ordrng 1 W10902814 (washplate)

Near Wilson Mills Rd, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER MAYTAG MVWB865GW0 Found 4 error codes. F5e1 lid switch fault. F0e4 water thermister fault. F3e2 inlet water temp fault. Need to order water valve and main bd. Console at times not responding to turning dial order console also. I will replace lock assy also ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec) and 1 W11165546 (valve)

Near Birdie Ln, Painesville, OH 44077
Arthur V.

Arthur V.

BUILT IN FRIDGE GE ZISB420DMA Replaced main bd and all three thermisters. Customer to monitor. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Samar Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAYM5 Installed new part unit op tested good

Near Gates Mills Blvd, Cleveland, OH 44124
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Cc unit did not drain on first washNew construction and install. Customer stated she had someone from pulte to check the disposal drain plug. She was told it was removed. Ran diagnostics, no codes stored. Checked drain loop under sink, good loop. Ran wash test then cancel drain. Unit functions normal. Ran several more wash and drain tests. Unit is functioning as designed."

Near E Pioneer Trail, Aurora, OH 44202
Joe O.

Joe O.

RANGE WHIRLPOOL WOC95EC0AS04 "Cc: shattered front glassFound outer door glass shattered and lower vent shield dented. Customer is ok with the dent in the vent. Needs outer door glass.; ordrng 1 W10577911 (oven door glass21955), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Amberley Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 The units ice box fan has failed and needs replaced ; ordrng 1 W10846539 (evaporator fan blade)

Near Pine Valley Dr, Willoughby Hills, OH 44094
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc of error f6e2 Found stored codes of f6e2 and f6e3 unit then became unresponsive Replaced control and UI Ran auto test and calibration OP TEST OK

Near Windy Hill Ln, Solon, OH 44139
Dan H.

Dan H.

WASHER MAYTAG MVWC465HW2

Near Denison Ave, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Customer complaint that lights are not working, confirmed, found deli control out, unit needs new deli control, harness, and led module ; ordrng 1 W11170612 (harns-wire) and 1 W11205083 (module) and 1 WPW10769076 (cntrl-elec)"

Near Fulton Rd, Cleveland, OH 44113
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed new part unit op tested good

Near Cordova Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 73 degrees, no frost pattern on evaporators, unit needs new fresh food section evaporator ; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near E 110th St, Cleveland, OH 44104
Gabriel P.

Gabriel P.

RANGE KITCHENAID KDSS907XSP01 Preheat oven to 350 result was 358 is working as design also customer said when she turn off bake and turn it back on it show 276 explain customer thats not the proper way to check temp wants it turn off and then turn on it will reset it self to reach 350 all over again opt test ok

Near Doral Ln, Westlake, OH 44145
Brian M.

Brian M.

RANGE WHIRLPOOL KODE500ESS02 Installed door glass OP TEST OK

Near Centerville Trail, Aurora, OH 44202
Corina B.

Corina B.

DRYER WHIRLPOOL MEDC465HW0 "Cust showed pop, sent pic. CC that the unit does not heat. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Optest ok."

Near Tuscany Cir, Avon, OH 44011
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW5620HW0 Upon arrival ran diagnostics getting a f0e2 oversudsing. After cycling unit thru service cycle unit passed and did not give a error code. Called techline Chris Techline suggested unit not be on a gfci circuit and that it may be electrical noise causing issue. Could not duplicatebissue. Customer to monitor

Near Charles Way, Perry, OH 44081
David R.

David R.

DISHWASHER FRIGIDAIRE LGID2475QF0A "CC error code I30. Spoke with tech line, walked me through steps and determined that the code deals with pressure sensor and will need the kit. Ordering kit.called tech line Ray; ordrng 1 5304504077 (pressure sensor KIT)"

Near Brandt Ave, Amherst, OH 44001
David R.

David R.

WASHER MAYTAG MVWB865GW0 "Cc white residue on clothing. Checked no error codes. Went through service test 51, all components are working. Went through manual mode, tested valves, spin, agitate, drain, all good. Gave info about cycles and amount of water, with deep fill and adding in extra rinse. Google Maytag white residue. Amount of detergent being added and also the load size being put in. Unit is working as designed. Op test ok."

Near Independence Ct, Brook Park, OH 44142
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL MDB8989SHZ0 Replaced dispenser. Op test good. Install not correct. Drain hose going thru floor (see pic). Advised customer

Near Vine St, Fairport Harbor, OH 44077
Corey L.

Corey L.

WALL OVEN WHIRLPOOL JJW3430DB01

Near Augustine Dr, Parma, OH 44134
David R.

David R.

RANGE WHIRLPOOL WFG320M0BW2 "Replaced control, tested back on 350, heated. Op test ok."

Near Deerfield Dr, Parma, OH 44129
Corina B.

Corina B.

WALL OVEN GE JGRP17BEW4BB CC that the unit will not hold temp they already replaced the temp sensor and the igniter. Turned oven on the 350* waited 30 min. The fan is noisy. Will need a control and fan. Control is nla.

Near S Oxford Oval, North Olmsted, OH 44070
Jason N.

Jason N.

DISHWASHER WHIRLPOOL DU1055XTVT1 "Cc unit stopping in cycles our not startingUnit powers on, pressing cycle start, can hear relay click but unit does not start a cycle then eventually powers off. Unplugged water valve, checked power in to valve at start of cycle, 0v, tried several more times, reading 121v third test cycle. Intermittent water valve activation, unit needs control.; ordrng 1 WPW10084142 (cntrl-elec21124), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Homewood Ave, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 3.7 oz r134a, unit cooling, pressures good, op test ok ; used 1 W10896678 (FITTING) from stock"

Near Center Ridge Rd, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced part. Tested. Good, no gaps. Op test ok"

Near Wildwood Dr, North Royalton, OH 44133
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Replaced drawer cover. Gasket not needed. Customer had concerns about gasket but nothing was wrong with it. Also concerns about temp in FF section, customer had temp at Max Cool, set down to ideal per owners manual. Also had damper all the way open letting all cold air go onto top shelf, adjusted. Op test ok"

Near Valley Pkwy, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc: not making iceFound freezer temps at 5 degrees and ff at 36 degrees. Cycled ice maker, unit cycled and filled. Has good water pressure to unit. Told customer I did not find an issue and quoted them for a ice maker. Replaced ice maker, op test ok; used 1 W10884390 (ICE MAKER ASSY8239) from stock"

Near Twin Acre Ct, Moreland Hills, OH 44022
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOD51EC0HS01 Installed listed parts. Ran test bake to 350 on both ovens. Op test ok

Near Woodburn Dr, Moreland Hills, OH 44022
Corey L.

Corey L.

RANGE WHIRLPOOL WFG505M0BW2 "Installed left side panel, op test good"

Near Fry Rd, Brook Park, OH 44142
Joe O.

Joe O.

RANGE WHIRLPOOL WFE525S0HS1 "Cc: shut off oven, went to bed and unit was still onCustomer states she had to keep pressing off to finally get unit to shut off. Installed control. Ran test bake to 350. Shut unit off, watched. Op test ok"

Near Dundee Dr, Richmond Heights, OH 44143
Corey L.

Corey L.

SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Installed compressor and drier, held 29 “ vac for 15 min, added 5.5 oz of r 134a, frost pattern forming, op test good"

Near Park Cliff Rd, Strongsville, OH 44136
Corina B.

Corina B.

DRYER WHIRLPOOL WED4815EW1 CC that the unit is not getting hot enough. Turned dryer on cycled the high 205* med 185* low 150* air fluff no heat. Working as designed. Optest ok.

Near Center Ridge Rd, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR KITCHENAID KBFS25ECMS00 Found icemaker stuck and not advancing. Replacing with t/s. Tested. Called for water. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Waterbridge Dr, North Royalton, OH 44133
David R.

David R.

DRYER MAYTAG MEDE300VF2 "Cc not turning on. This unit has a bottom and top catch/strike. If both aren’t on the light in the drum won’t turn off. Adjusted the catch and strike as much as possible, they are new so still stiff. Sprayed multi purpose lubricant on to help them out. Showed customer that both catch/strike have to be enhanced and unit will work. Op test ok"

Near Martin's Run Dr, Lorain, OH 44053
Brian M.

Brian M.

WASHER ADMIRAL AAV7000AWW Cc unit making loud grinding sounds Found unit to be extremely loud and never even spins just agitates Spoke to BJ and he advised me that the unit will need a transmission and bearings Trans Bulletin TDL-0017B-B Maytag says To replace transmission and bearings requires specific tools that are no longer available Customer said she will purchase a new washer

Near Morris Rd, Kent, OH 44240
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8989SHZ0 Complaint unit will not lock Ran test on control unit is functioning as design this model does not lock Unit sees when door is open and when it’s closed Can not test fully there is no water hook up in store

Near Nicholas Way, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MSS25C4MGK01 Customer does not use the ice very frequently causing the ice to freeze together explain to her if she’s not using the ice every single day to at least dump the bin once a month and start fresh

Near Shaker Blvd, Cleveland, OH 44120
Arthur V.

Arthur V.

REFRIGERATOR GE GSS25JERFCC Replaced defrost heater. Started unit back up ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Thorntail Ct, Painesville, OH 44077
Joe O.

Joe O.

FREEZER UPRIGHT WHIRLPOOL WZF34X20DW01 "Cc: burning smell, unit hot on exteriorCustomer stated unit was still cooling when they had the issue. Customer had unit unplugged upon arrival. Plugged unit in. Let unit cool. Called whirlpool tech line spoke with Chris, he asked if I checked the wiring, asked if anything fell on the heating element. I advised him everytheing looks and is checking out fine. he transferred me to safety. spoke to lashaunda, she took notes that I did not and could not find the issue. Op test ok"

Near Buckthorn Dr, Mentor, OH 44060
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017FW0 Cc: over range light not functioningFound socket is receiving power. Needs bulbCustomer is going to buy a bulb and install

Near Cherry Hill Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR MAYTAG M1TXEGMYS01 "Cc: not cooling, light not powering onFound temps in ff at 58 degrees and freezer at 61 degrees. Found compressor not running. When pulling unit out to check the compressor the unit started up. Found outlet keeps loosing power. Compressor started up. Unit cooling. Advised customer He needs his outlet repaired."

Near Lake Rd, Madison, OH 44057
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4855HW1 Replaced the drain pump. Brought core back for return.Ran a calibration. Started a cycle. Optest ok.

Near W 119th St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "When install garbage disposal they forgot to tap the wall inside so water was enable to drain inside garbage disposal it was hitting a wall correct issue,opt test ok"

Near Westwind Dr, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4955HW0 "CC that there is a loud noise when washing. Ran diag no codes. Ran a calibration. Found a penny in between the agitator and basket, removed the penny. Started a normal cycle with towels let agitate for 5 minutes, then ran a drain and spin. Could not duplicate the noise. Advised cust to take a video of the noise. Optest ok"

Near E 237th St, Euclid, OH 44123
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5500XW2 "Cc unit not spinningRan diagnostics, found codes f7e1 for speed sensor fault, f7e7 for motor unable to reach target rpm. Ran manual agitate and spin functions. Motor only humming. Capacitor open. Unit needs run capacitor. Manager not present to approve repair. Collected service balance from secretary."

Near Amhearst Cir, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER MAYTAG MAV7600AWW "Found smoke coming front motor giving estimate customer will not fix,opt test ok"

Near Birchwood Ln, Avon Lake, OH 44012
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Unit had a suds code and off-balance code. I cleared the codes are recommended for them to use less soap and I explain to them how to properly load the unit op tested good

Near Wheeler Creek Rd, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSBS25IVBL01 Cc unit won’t dispense ice Found bottom of bin stripped out and sleeve and washer damaged on shaft Needs bin and shaft sleeve EST only

Near OH-82, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER GE n/a "Found error code e23 motor drive mechanical problems and e14 overflow water level sensor and e13 door open and e11 door lock assembly problem latch is damage also all four shocks broken giving estimate on what customer need he will,not repair"

Near Westporte Pl, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR GE PGCS1RKZHSS "Installed new ice maker, ice maker cycled"

Near Cedar Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

RANGE GE PGS975SEM1SS "Customer strip bolts from igniter took me little while to get it out wants replace ran preheat to 350 and pass,opt test ok"

Near Seton Dr, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the main control and ui. Brought core back for return. Optest ok.

Near Acacia Ave, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB800VQ0 "Cc unit not draining Found tub full of water, ran drain and spin, pump loud and not working.Replaced drain pump using customer supplied pump. Ran drain and spin, op test good."

Near Giesse Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE404DSS0 Uninstalled the unit disassembled reassembled with the new tub reinstalled the unit unit tested good I noticed the user display wash lights is burnt out needs a new UI. ; ordrng 1 WPW10537418 (panel-cntl)

Near Cottage Hill Ln, Chardon, OH 44024
Arthur V.

Arthur V.

DRYER SAMSUNG DV45H7000EW/A2 "Found heating element open and needs replaced .; ordrng 1 DC97-14486A (ELEMENT ASSY), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Howard Rd, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS3 "Installed clock control. Ran bake test, op test good.Found oven door gasket brittle and broken. Unit needs oven door gasket. Customer will install himself.; ordrng 1 WPW10535778 (gaskt-door)"

Near Miramar Blvd, South Euclid, OH 44121
Dan H.

Dan H.

DISHWASHER GE GDF620HMJ2ES "Customer complaint that unit is not starting, confirmed, led on control is lit solid, unit needs new control per tech sheet; ordrng 1 WD21X24900 (CNTRL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Painesville Warren Rd, Thompson, OH 44086
Brian M.

Brian M.

WASHER MAYTAG MTW5700TQ0 "Cc unit not spinning out Found lid switch to be damaged Needs lid switch ; ordrng 1 WP8318084 (switch-lid3065), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kinsman Rd, Novelty, OH 44072
Joe O.

Joe O.

WASHER WHIRLPOOL WFW5620HW0 Cc: unit would not startFound customer was pushing in the wrong location to start the machine. Op test ok

Near E Jefferson St, Jefferson, OH 44047
Jason N.

Jason N.

LAUNDRY CENTER WHIRLPOOL WGD4850HW "Cc unit not drying Customer stated it takes at least 4 times to dry a load. Ran dryer cycle, checked venting to outlet outside. Can not feel any air movement through the tube. Customer has 2 units, unsure if venting is connected to both units through the house to the outlet. Neither unit I tested showed any airflow to the outlet. Advised customer to contact the contractor or a vent service company. Unit operating as designed."

Near Churchill Blvd, University Heights, OH 44118
Corey L.

Corey L.

RANGE AMANA AGR5330BAS3 "Customer complaint of a chip in oven and the front left burner doesn’t have low, adjusted burner, confirmed damage to front frame metal bent causing paint chipping, unrepairable part, called wpl tl, spoke with Tj, transferred to trade care team, wpl trade care team to contact customer within 3 business days with options"

Near Russell Ln, Cleveland, OH 44144
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 complaint is temps are all hot not and they’ve only used cold settings, ran diagnostics found f3e2 thermistor open or shorted, thermistor failed replaced housing with part sent, calibrated, op test good"

Near Outlook Dr, Brooklyn, OH 44144
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 Found unit not defrosting. Found wire at heating element had come loose from connector. Reattached and Completly defrosted unit. Op test good

Near E 6th St, Ashtabula, OH 44004
Corey L.

Corey L.

DISHWASHER MAYTAG WDT720PADM2 "Replaced control, op test good"

Near Theota Ave, Parma, OH 44129
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HW1 "Customer complaint there was a burning smell while baking bread so it was unplugged, found black wires at terminal block severed and melted coating, unit needs terminal block kit; ordrng 1 5304409888 (block)"

Near Brandywine Rd, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Installed new part unit op tested good

Near E 216th St, Euclid, OH 44123
Arthur V.

Arthur V.

RANGE GE n/a "Found no 120 v to IGNITOR. Found IGNITOR open also. Needs control,and bake IGNITOR. Cust to decide later if repair is wanted. Parts needed are 1-wb27k10356. 1-wb27k10255. And 1-wb13k21."

Near W 4th St, Ashtabula, OH 44004
Jason N.

Jason N.

WALL OVEN WHIRLPOOL n/a "Cc unit not turning onFound unit does have power, but no display. Buttons on display panel do function, but unit will beep. Unit will need control assembly. This part( 8303883) shows nla. MS tag completely faded out."

Near E 140th St, Cleveland, OH 44128
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG M1TXEGMYQ00 I popped the arm back in place and tested good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Wilmore Ave, Euclid, OH 44123
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc unit not coolingConfirmed freezer section 42 degrees. Pulled evap cover, found ice ball on cap tube. Unit has a refrigerant leak. Unit will need sealed system repair. Customer not repairing.

Near E 114th St, Cleveland, OH 44104
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW Ran diagnostics. Getting a f8e1 error. Long fill no fill. Found hot water to unit turned off. Opened hot water valve and tested unit. Unit filled and agitated. Advised cust hot water is needed to mix the water going in and and there is a water mix on all water selections. After testing unit op test good.

Near Thayer Ave, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BB2 "Cc unit oven not heatingRan bake test, ignitor drawing 2.5a. Ignitor weak. Replaced using truck stock ignitor. Ran bake test to 350. Op test good.; used 1 12400035 (IGNITER) from stock"

Near E 125th St, Cleveland, OH 44120
Jason N.

Jason N.

DRYER WHIRLPOOL WED4850HW0 "Cc unit not heating Ran dryer op, good heat on all settings. Checked airflow at vent outlet. Found outlet completely blocked with lint. Cleared end of vent tube and outlet. Reran op test, found vent outlet swing door not moving, vent outlet is installed backwards, airflow closing the door. Installed correct way. Good airflow now. Op test good."

Near E 130th St, Cleveland, OH 44120
Gabriel P.

Gabriel P.

RANGE AMANA AGR4230BAW3 Replace clips took pictures of burner lighting opt test ok

Near W 28th St, Lorain, OH 44052
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SHZ0 Cc: not drainingFound unit was just installed and the ouch was never knocked out of the garbage disposal. Knocked out punch. ran test cycle. Op test ok

Near Ava June Dr, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint that buttons have fallen into door, confirmed, unit needs new user interface ; ordrng 1 W10910626 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Flanders Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR MAYTAG WRT518SZFM00 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok."

Near Forest Hill Dr, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance), f7e1(basket speed fault), and f0e2(oversuds) error codes, found hub worn, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

Near Parkland Dr, Shaker Heights, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Installed door, op test good"

Near Milverton Rd, Cleveland, OH 44120
Dan H.

Dan H.

RANGE KITCHENAID KEBS107SSS04 "Customer complaint that broil is not working, confirmed found element broken, control is not sending 220vac to broil element, unit needs new element and control customer does not want repair at this time; ordrng 1 WP9760774 (elmnt-brol) and 1 WPW10119143 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ainsworth Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

RANGE WHIRLPOOL WOS92EC0AB03 Cc unit only heating to 177 Found unit to be set in Celsius and auto setting is 177c which is 350 Fahrenheit Changed setting back to normal Ran test bake to 400 OP TEST OK

Near Creek View Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2558DEM00 Installed door gasket and ice maker Ran Ice maker harvest test Unit filled Advised it may take up to 4-5 hours to produce the ice OP TEST OK

Near Willow Cir, Aurora, OH 44202
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint washer made a scraping noise during agitation in beginning, ran diagnostics no faults, ran agitation heavy and light, no unusual noises heard and customer did not hear sound in question, loaded 6 bath towels and started a quick cycle, unit filled and advanced to wash, no unusual noises heard, advised customer to try to take video of noise if it returns"

Near Theota Ave, Parma, OH 44129
Dan H.

Dan H.

RANGE WHIRLPOOL WFG550S0HZ1 "Installed new outer door, op test good"

Near Vernondale Dr, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER AMANA NTW4516FW1 "Cc unit got stuck in rinse Found water valve to have rust in it and shifter not reading basket Replaced valve and actuator from truck stock Ran auto test and calibration OP TESTS ok ; used 1 W10913953 (ACTUATOR), and 1 W11210459 (VALVE) from stock"

Near Diagonal Rd, Streetsboro, OH 44241
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not powering on, started normal dry cycle, unit started and heated, op test good"

Near Warrensville Center Rd, Maple Heights, OH 44137
Brian M.

Brian M.

DRYER ROPER RED4640YQ1 Cc unit will not start Found thermal fuse open and venting to be extremely to long and not needed Trimmed down venting and replaced thermal fuse from truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock

Near S Mantua St, Kent, OH 44240
Corey L.

Corey L.

DRYER WHIRLPOOL WGD5000DW1 "Customer complaint dryer not heating well clothes take too long to dry, started timed cycle, flame lit for about 10-15 seconds and cycled off, retested with vent removed from unit, burner lit and and stayed on, unit is operating as designed, customers vent is too long"

Near Center Dr, Parma, OH 44134
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 "The pressure sensor has failed I took the top off the machine I checked the pressure hose tested good unit needs new pressure sensor; ordrng 1 WPW10448876 (switch-wl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 121st St, Cleveland, OH 44120
Arthur V.

Arthur V.

WASHER MAYTAG MVWC465HW2 Dispenser customer is concerned about is fabric softener. Cust keeps filling and unit is designed to only hold a small amount of softener. Advised customer to only fill fabric softener to the botton lip of dispenser not all the way to the top. Ran diagnostics gettinf a f5e2 error which is a door lock error. Replaced lock assy. And recalibrated. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock

Near Adams Ave, Ashtabula, OH 44004
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW Cc unit leaving clothes wet Found error for long drain Found drain house to have a kink in it causing water to no flow properly out Fixed hose ran test cycle and calibration OP TEST OK

Near Curtis St, Mogadore, OH 44260
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFH04 The door was never installed right from the delivery screws were missing head screws unit tested good

Near Evangeline Rd, Cleveland, OH 44110
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit op tested good

Near Orleans Ave, Cleveland, OH 44105
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE104DSS0 "Cc: not dryingFound error code f6e6(cool water) and f7e1(flow meter disconnected or damaged). Ran test cycle. Found cool water at start of cycle. Unit has good water flow, heater functioning in diagnostics. And unit pulled a f6e4(float switch open). unit is not filling with door open and float switch is functioning Needs control.; ordrng 1 W10854215 (cntrl-elec)"

Near Barchester Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Found noise coming from pump. Replaced pump with truck stock. Op test good ; used 1 W10876600 (PUMP-WATER) from stock

Near E 42nd St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW Ran diagnostics. Getting a f8e1 error. Long fill no fill. Found hot water to unit turned off. Opened hot water valve and tested unit. Unit filled and agitated. Advised cust hot water is needed to mix the water going in and and there is a water mix on all water selections. After testing unit op test good.

Near Thayer Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FGF352SBDA Cust has a issue with the gas line —- we do not replace gas supply lines. Customer needs a plumber.

Near S Myers Rd, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed door OP TEST OK

Near Peppertree Ave NW, Mogadore, OH 44260
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB4949SHZ0 F6e1 low water valve mechanical and f6e4 float switch when starting diagnostic pump would not come on or start replace still same issue something is going on with control ordering ; ordrng 1 W11225084 (cntrl-elec)

Near Floraline St, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER GE GTD45GASJ2WS "Customer complaint dryer not heating, started timed dry cycle, burner lit and cut out with in 30 seconds, removed short vent that is clear to out side, thermostats were replaced by another company under warranty, thermostats are weak; ordrng 1 WE04X25195 (dryer thermostat) and 1 WE04X25199 (safety thermostat) and 1 WE04X25201 (dryer thermostat), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cedarwood Dr, North Royalton, OH 44133
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMYM04 Drain tube is not for this unit Customer complaint ice build up in bottom of freezer Found particle in drain tube clogging it Removed debris Cleared ice OP TEST OK

Near Hanna Rd, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF989SDAE02 CC that the dispenser for the water or ice is hard to push. Readjust the dispenser. Water coming out every time. Optest ok.

Near Foxboro Dr, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7500GW0 "CC that there are clothes getting torn when washing. Ran diag no codes. Checked the washplate, good. Checked the basket is not snagging a sock. Called t/l Leon working as design. To not overload the washer and to wash like clothing. Also said to have cust to call customer service."

Near Wakefield Run, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Use bypass off reservoir and found out the water was coming in fine, the new filter that the customer had put in there was bad. Put another new filter in and water starting running perfectly. Op test ok."

Near Wiltshire Rd, North Royalton, OH 44133
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF130PAHW0 "Cust showed pop, sent pic. CC that the unit is not drying the dishes. Advised cust the plastic tub will keep condensation in the unit and to run the hot water in the sink. Checked the temp in the sink, good. Ran diag no codes. Ran a calibration. Heater turned on. There is no place for rinse aid. Optest ok."

Near Engle Rd, Brook Park, OH 44142
David R.

David R.

RANGE WHIRLPOOL WFG510S0HS1 "No gas to use on unit. Tested all burners, and all are sparking. Lifted up top and all wires connected. Cleaned out orfices, no debris. Spark switch harness is testing good. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WFC150M0EW3 Replaced parts. Tested oven on bake at 350. Heated. Op test ok

Near Sommer Way, Elyria, OH 44035
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4950HW1 "CC that the unit will not start. Found the led light is not on the control. Unplugged the shifter light turned on, 12 dc on pins j12 q and 4. replaced the shifter from t/s. Ran a calibration. Started a normal cycle. Optest ok; used 1 W10913953 (ACTUATOR) from stock"

Near Baldwin Pl, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "found coverage, Customer complaint of cooling loss in ff, confirmed, found ff evap frozen solid, customer stated this is the fourth time this has happened and the control has been replaced twice as well as the door gaskets, unit needs cover and harness with thermistor and fan; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"

Near Tanager Trail, Brecksville, OH 44141
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 CC that the unit will not spin. Found 3 quarters in between the wash plate and basket. Removed the quarters. Ran an agitate and a spin. Optest ok.

Near Euclid Ave, Willoughby, OH 44094
Corey L.

Corey L.

WASHER WHIRLPOOL WFW9050XW00 "Customer complaint washer not draining, confirmed, drain pump failed, unit needs drain pump; ordrng 1 WPW10730972 (pump-water 155.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44102
David R.

David R.

DISHWASHER MAYTAG MDB8989SHZ0 "Cc not turning on or advancing. Checked wiring and 120 is not coming into unit. Went and tested out breaker and breaker is 123vAC, checks good. Moved wiring around and it jumped from 2v to 110v. Unit is good, short or something in wiring. Unit test good."

Near Oberlin Rd, Elyria, OH 44035
Corina B.

Corina B.

MICROWAVE KITCHENAID KMBS104ESS02 "CC that the unit is not heat. Heated a cup of water did not heat. Will need a capacitor, diode and magnetron. Will need 2 tech to pull it down. Do not order parts until cust calls in. He wants to have unit replace, due to it being repaired now twice. ; ordrng 1 W10776925 (magnetron) and 1 W10850446 (capactr-mg) and 1 WPW10492276 (diode)"

Near Debonaire Dr, Mentor, OH 44060
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc of clicking noise during agitation. Ran a normal wash cycle. In wash during agitation could hear a click noise when the agitator would go back and forth, normal. Put into test mode and ran test 51. Heard clicking when agitator stopped, clicking when changing between agitate and spin. All normal sounds, checked underneath agitator nothing. Shifter part clicks. Necked underneath unit, took off motor and stator. Both look good. Unit is making normal sounds. Op test ok"

Near Oberlin Rd, Oberlin, OH 44074
Brian M.

Brian M.

DRYER MAYTAG MEDC465HW0 Cc unit is hard to shut and open The catch is to tight Spread catch just hair to make it easier for customer to shut the door OP TEST OK

Near Lenny Ave, Middlefield, OH 44062
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cc: vibration noise then shuts offTested unit, unit did not have issue for me. Called whirlpool tech line spoke with rick, he stated to check harness. He stated to look over the unit. He stated this is an unknown. Found door not closing properly. Checked door found door is warped. Needs door.; ordrng 1 W11173823 (door/mw)"

Near Meadowlawn Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT111SFDM "Customer complaint that unit is not cooling, compressor is not running, unit needs start device, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

Near Blackbrook Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW02 Found door crack by the hinge customer will need a door giving estimate they will not fix

Near Temple Ave, Lorain, OH 44053
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed door. Op test ok

Near Martin Rd, Kirtland, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 "Found error f8e1 no fill long fill also found drain hose on the floor explain customer how to properly hook drain hose,opt test ok"

Near Sherwood Dr, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found evaporator on freezer section rupture took pictures it leak all refrigerant in to food and stink the house there was a seal system job done on this refrigerator cause it has a dye dryer and dye dryer tip on compressor also found tape covering the rupture on evap took picture of everything I found this fridge will need and evaporator dye drier and compressor customer said that he spoke to sears and they told him the appliance was getting replaced so do not order parts until we hear anything also advise customer to let window open so it will let smell go out opt test ok

Near Essex Ct, Westlake, OH 44145
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM354DSS4 Found dispenser spring came loose replace pre I’d dispenser opt test ok

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER MAYTAG MGD5630HW0 Ohm out thermistor and it read less then 46 there was a service pointer on this dryer for f3e3 thermister replace thermistor opt test ok

Near Webber Rd, Avon Lake, OH 44012
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT720PADM2 "Installed heater element. Ran diagnostics cycle. All functions passed, heater turned on, no codes at end of cycle. Op test good."

Near Stratford Rd, Cleveland Heights, OH 44118
David R.

David R.

FREEZER UPRIGHT FRIGIDAIRE FFFH20F2QWC Replaced part. Tested. Good. Op test ok

Near W Prospect St, LaGrange, OH 44050
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, installed compressor and drier. Did not replace evap, spoke with BJ he stated because the unit still has pressure and the evap is already coated we do not need to replace evap. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

Near Ridgeview Ln, Willoughby, OH 44094
Corey L.

Corey L.

DISHWASHER MAYTAG MDB7959SHZ0 "Customer complaint of a burning smell like a candle so cycle was canceled, found blue plastic from upper rack had fallen and started to melt to element, removed plastic and was able to clean element, ran test cycle, op test good"

Near Overbrook Dr, Brecksville, OH 44141
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 I called Whirlpool Techline we went through multiple scenarios of where this noise could possibly be coming from I could not duplicate the issue I did pull the refrigerator out so the customer can examine the unit as it’s popping and I told her as soon as this occurs again call her warranty so we can come out right away

Near Overlook Brook Dr, Chagrin Falls, OH 44023
Jason N.

Jason N.

RANGE MAYTAG MGR6600FW0 "Cc unit oven not heating up Customer stated several items she tried baking recently have turned out very bad. Ran bake test to 300, let cycle several times after preheat. Read oven temp, good at 320 degrees. Let cycle several more times, spark ignition good each time. Unit is working as designed. Advised customer not to stack too many metal items in lower drawer which may disrupt ignitor from cycling properly."

Near Plainfield Rd, South Euclid, OH 44121
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Cc: lights went out again, door alarm going off againChecked switches, found pressing the freezer switch allowed the lights to com back on. Found freezer door was sitting too low and hitting the door switch and sticking open. Raised the freezer door, door closing and light shutting off. Op test ok"

Near Maple St, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KUDS30IVWH3 CC that the ui is flashing. Disconnected the turbidity sensor and the unit started working. The ui is flashing lights. will need the sensor and ui.

Near N Palmerston Dr, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Cc unit not coolingFound unit compressor not running, checked power in to start relay. Good power at 119v. Unit needs start device. Replaced start device using truck stock. Compressor running. Advised customer to allow 24 hrs for unit to return to desired temps.; used 1 8201786 (STARTER) from stock"

Near Maple St, Jefferson, OH 44047
Joe O.

Joe O.

WASHER FRIGIDAIRE FLSE72GCS1 "Cc: debris in washer, squeaking dryerDebris in washer is build up of soap and fabric softener over time. Found idler pulley seized in place and belt worn. Needs idler pulley and belt. ; ordrng 1 137292700 (belt) and 1 5304507499 (idler arm assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Trotter Ln, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDK02CRBS0 Installed new part unit op tested good

Near Chapel Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR GE GFE29HSDASS Installed new part unit op tested good

Near Johnnycake Ridge Rd, Mentor, OH 44060
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE304GPS0 Installed new part unit op tested good

Near Beechers Brook Rd, Mayfield, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSC42FTS02 "Control board failure needs new control board; ordrng 1 W10801766 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Holmwood Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDH3 Cc: dispenser sealFound dispenser seal not sitting properly. Adjusted dispenser seal. Op test ok

Near Academy Ct, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL KGRT607HBS6 "Igniter has failed the innerglass is broken and needs both glass and igniter; ordrng 1 12400035 (igniter,oven) and 1 WP9781593 (glass-door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chadbourne Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

RANGE WHIRLPOOL WOS51EC7HS01 "Cc unit not keeping time and timer volume seems too lowCustomer stated clock will gain time over the course of a week, and the volume for the timers and notifications is too low, he can’t barely here them even on maximum. Called wp techline, David, stated the software update will be released later this year for clock issues, as far as volume, if volume controls are working , no need to replace anything."

Near E 217th St, Euclid, OH 44123
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL RST2200FAM "Cc: not coolingFound temps in freezer at 40 degrees and ff at 69 degrees. Frost starting to build up on rear wall of freezer. Pulled evap cover found unit is not completely frosted over. Found ball of ice on cap tube. Found evap fan receiving power. Was able to spin it with my hand and unit started very slowly. Needs evap fan.; ordrng 1 WP61004888 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sunset Dr, Warrensville Heights, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 "Cc unit start button not workingFound unit stuck in sensing Ran diagnostics, found code f8e1 for long fill, no fill. Ran diagnostics test, cold water not coming in, found cold valve turned off. Turned back on, diagnostics test complete, all functions passed. Ran calibration. Op test good."

Near E 82nd St, Cleveland, OH 44103
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed control and ice door. Op test ok

Near Gregory Ct, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc unit leaking from filter area Customer stated he tried to change filter, couldn’t get in to go in correctly. Found plastic filter guide piece had come off, reattached and reinstalled filter. Watched for leaks. No leaks. Op test good."

Near Dumbarton Blvd, Richmond Heights, OH 44143
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc items shifting on turntableCustomer stated it doesn’t do it all the time, but she noticed sometimes items set on turntable will be shifted over at the end. Checked turntable, coupling and roller ring. All look good. Ran op test using cup of water several times. Unit operating as designed."

Near Haselton Rd, Cleveland Heights, OH 44121
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IXSS9 Customer stated unit is leaking from the front indicating either a leveling issue or loading issue I ran the dishwasher I was not able to find a leak but I did attempt to re-level the dishwasher there’s not a lot of room to work with I explained real quick to the customer how to properly load a dishwasher to hopefully prevent this from occurring again

Near Superior Ave, Cleveland, OH 44114
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW95HEDW0 The unit had a long drain code a pressure sensor issue a door opening error along with a steam valve issue. I cleared the codes ran a quick wash unit tested good the drain function work properly the unit since the water going into the machine I could not duplicate an issue

Near E 121st St, Cleveland, OH 44120
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Installed damper. Customer states the popping noise returned after leaving last visit. Started compressor/condenser fan test heard the popping noise come back. Pulled unit could not locate the issue. The noise stopped when the unit was pulled out. Recorded a video and sent it to BJ he stated it sounded like tape or the warning label on the power cord as well. Taped up the warning label on the power cord, pushed unit back in. Sound did not return at this time. Op test ok"

Near Courtney Ct, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDP01ILWH1 "Cc: not shutting properly, door hitting somethingFound door is hitting the mounting tab. Bent mounting tab up out of the way. Ran test cycle. Op test ok"

Near Gates Mills Blvd, Cleveland, OH 44124
Joe O.

Joe O.

DRYER MAYTAG MEDB835DW4 Cc: time fluctuation/wet clothes at end of cycleFound venting kinked very little. Found unit is receiving proper power. Advised customer of moisture sensor and running mixed loads. Ran test cycle. Unit has good heat and air flow. Unit cycling heat and timer does not seem to be jumping around at all. Could not duplicate issue. Op test ok

Near Stanwell Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSCS25FKSS01 Cc unit not dispensing water Found switches to be good water line not frozen Found water valves not getting power Needs control board ; ordrng 1 W10823805 (cntrl-elec)

Near Royal Portrush Dr, Solon, OH 44139
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW1 Cc unit lid locking not unlocking sometimesInstalled control and lid latch. Ran auto test and calibration. Op test good.

Near N Roundhead Dr, Solon, OH 44139
Jeff M.

Jeff M.

RANGE JENN-AIR JGS8850BDS Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rexway Ave, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 The hot and cold line where reversed

Near Harvard Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 Installed new part unit op tested good

Near Roland Rd, Lyndhurst, OH 44124
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DSS5 "Customer complaint dishwasher rack broke from track, confirmed found plastic adjuster broken on left side, track was sent, ordering adjuster; ordrng 1 WPW10546503 (adjuster)"

Near Bradley Rd, North Olmsted, OH 44070
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 "Cc: unit stopped working, won’t run through cycleCustomer stated they use to be able to unplug the unit and plug it back in and it would work again. Found error code f5e1(lid switch fault) ran auto test. Unit did not lock the lid, did not agitate or spin. Attempted manual lock unit would not lock. Ran lid lock tests, test states to replace lid lock and if that don’t work replace control. Replaced lid lock. Ran auto test and calibration. Op test ok ; used 1 W10810403 (LID LATCH) from stock"

Near Som Center Rd, Willoughby Hills, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW0 Cc: intermittently not spinningFound error code f5e1(lid switch fault). Ran auto test. Unit is locking and spinning. Ran calibration. Ran drain and spin. Could not duplicate issue. Op test ok

Near Jordan Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC215EW0

Near English Lakes Blvd, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW1 "Replace control pressure hose and pressure switch ran diagnostic,pass opt test ok"

Near Oak Tree Dr N, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint both compartments are losing cool, freezer is very full but ff does not have many items, temps were -2 in the back and 15 in the front of freezer and 37/38 on ff loads, advised customer to move things from sides of freezer to allow air flow to the front, customer using clip on thermometer, unit is plugged into 2 prong outlet with adapter and sharing with range, advised unit needs to be on a properly grounded dedicated outlet"

Near Brookway Ln, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW3 "Customers washer is working just fine, job was supposed to be closed and part should have been sent to tech to replenish truck stock, took part with me"

Near Temple Ave, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER AMANA NTC3500FW0

Near Library Ave, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW Replaced icemaker. Watched it cycle and call for water. Give a couple of hours for unit to make ice. Op test ok

Near Whitehead Rd, LaGrange, OH 44050
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Customer change filter and still no pressure coming out of dispenser,when took out filter from housing the housing started leaking lots of water not suppose to also I wouldn’t know if the valve is bad cause is not getting water from the filter explain customer gave her the option to replace both or to start with filter housing she wants to start with filter housing ; ordrng 1 WPW10121138 (housing), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFF2258FEZ03 "Installed slides and frz door sent to customer from wpl, op test good"

Near Fernway Ave, Cleveland, OH 44111
Dan H.

Dan H.

DRYER WHIRLPOOL WGD49STBW2 "Customer complaint that unit is not starting, confirmed, found timer contacts t2-s open, should be closed in all cycles, unit needs new timer; ordrng 1 W10846428 (timer)"

Near Karen Dr, Seven Hills, OH 44131
Corina B.

Corina B.

MW-HOOD COMBO WHIRLPOOL MMV5207BAB "CC that there is no power to the unit. Checked the power at the filter board, good. Checked power at the main control, 120 volts. Will need a main control. Part is no longer available. ; ordrng 1 DE94-01386J (asy contro) and 1 W10127100 (CONTROL )"

Near Oak Park Blvd, Garfield Heights, OH 44125
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint water is not dispensing anymore, confirmed removed filter and found dispenser only trickling, ice cubes are being produced but are very small, customer has plastic supply line with saddle valve, advised these are potential flood hazards and should be replaced with a copper line and ball valve, found soot built up at saddle valve, valve is connected to main cold at hot water tank"

Near Denise Dr, North Ridgeville, OH 44039
Corey L.

Corey L.

DRYER WHIRLPOOL WED4815EW1 "Customer complaint low and medium settings not working everything is high heat, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, started timed dry on low heat, vent on unit temped up to 125 then heat cycled off to 111 before cycling back on, stopped ran air fluff until vent was 77, started timed dry med heat, vent heated to 135 then heat cycled off until 115 before cycling back up to 135, ran air fluff until vent temp reached 80, started timed cycle high heat, vent heated up to 140 then cycled off to 120 before cycling back on, unit is operating as designed"

Near Oakwood Cir, North Ridgeville, OH 44039
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH32517AS0 "Customer complaint microwave is sparking and burning food, confirmed customer put in a handful of baby carrots and within 8-10 seconds sparks and a food caught, magnetron is bad and sparks have damaged deflector and is unrepairable; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodshire Dr, Strongsville, OH 44149
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Customer complaint that unit is not heating , confirmed, unit flashes f1e4 error code, found cabinet dented in by door witch preventing door from properly closing switch contacts, unit cannot be repaired, called whirlpool techline spoke to jk, whirlpool will reach out to customer within 5 business days

Near Halburton Rd, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 "Found error code f2e1 stuck key and f4e4 l2 line voltage error also found belt broken replace from truck stock ,opt test ok ; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock"

Near Northglen Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Cleared fresh food section evaporator , installed new cover and control, op test good"

Near Cheryl Ann Dr, Independence, OH 44131
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Getting 126 voltage from l1 to neutral but 000 from l2=to neutral she will need an electrician,opt test ok also is under one year manufacture warranty took picture of pop"

Near Hall Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "F8e1 long fill or no fill and f0e4 hot water temperature and f0e5 off balance load,also main valve was off correct issue ran calibration and auto test pass,opt test ok took picture of pop"

Near Beachwood Ave, Avon Lake, OH 44012
David R.

David R.

RANGE KITCHENAID KSEB900ESS0 "Cc oven not right temp. F8E0, F1E0 error codes. Checked element, resistance good. Checked temp sensor, checks in range at normal temperature of 75* at 1112 ohms. Calibrated up by 10*. Put bake 350* waited 15 mins after preheat. Customer also had thermometer inside. With temp adjustment read about 358/360*. Op test ok"

Near Almond Walcott Ct S, Brecksville, OH 44141
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WML55011HS3 Replaced the cabinet. Optest ok.

Near Greenwich Dr, Strongsville, OH 44136
David R.

David R.

RANGE WHIRLPOOL WEG750H0HZ0 Cc burning. New units per owners manual “Odors and smoke are normal when the oven is used the first few times or when it is heavily soiled.”. Looked by bake burner in oven and took off bake of unit and didn’t see anything out of the ordinary. Tested at 350* customer used the oven only one time for about 5 mins. Told her give it a few times as instructed from manual for order and smoke to go away. Op test ok.

Near Emerson St, Columbia Station, OH 44028
David R.

David R.

DRYER MAYTAG MGDX655DW2 "Replaced part, tested. Op test ok"

Near Hilton Rd, Brecksville, OH 44141

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