Service History 79 - Fred's Appliance

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH17F3QWC

Near North Ridgeville, OH 44039

David R

Job Details: 12/27/2021

"Cc unit not cooling. Put watt meter on unit, compressor coming on only for 10 secs 700 watts then overload and shuts off, will happen every minute. Tried new start device, did not help. Ordering compressor and filter drier.** requesting double labor *** schedule as 4 count; ordrng 1 5304524547 (Comp) and 2 WPW10143759 (Dye Filter)s"

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Westlake, OH 44145

Marie V

Job Details: 12/27/2021

"Cc tha.t the unit gets very loud on the final spin. Confirmed, tilted unit is not leaking any grease but breaking need to be replaced. When spin basket by hand it sounds bad. Gave estimate to cust, he will call back if they wants to continue ; used 1 W10435302 (BEARING) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Eastlake, OH 44095

Jason N

Job Details: 12/27/2021

Installed main control and UI console. Ran auto test and calibration. Op test good.

We serviced a

GE DISHWASHER

Model GSD2100V50WW

Near Cleveland, OH 44113

Manny

Job Details: 12/27/2021

Replaced pump motor opt test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2422RF4B

Near Painesville, OH 44077

Dan H

Job Details: 12/27/2021

"Customer complaint that unit is not starting, confirmed, found door switch and harness burned, unit needs new door switch and harness, customer does not want repair at this time; ordrng 1 5304516818 (Door lock) and 1 5304500408 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDF520PGJ6WW

Near Mentor, OH 44060

Jason N

Job Details: 12/27/2021

"Installed main control. Op test no good. Main board still rapid flashing LED status. Called Ge techline, they suggested replace UI board and door harness for communication error between the 2 boards. ; ordrng 1 WD21X23463 (UI board) and 1 WD21X23463 (UI) and 1 WD21X22596 (Door harness)"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Perry, OH 44081

Dan H

Job Details: 12/27/2021

"Installed new element, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW8410SW03

Near Madison, OH 44057

Dan H

Job Details: 12/27/2021

"Installed new control, op test good"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS2

Near Mentor, OH 44060

Jason N

Job Details: 12/27/2021

Installed control board. Ran warming drawer heat test. Element turned on and preheating. Op test good.

We serviced a

JENN-AIR RANGE

Model JDS8850CDS02

Near University Heights, OH 44118

Manny

Job Details: 12/27/2021

"Try removing the burners but cant remove the burner screws, screws will have to be drilled out and chances of damaging orifice holders, will need to order all orifice holders and screws. ; ordrng 1 WP7527P004-60 (holder-orf) and 1 WP7527P061-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 1 74009553 (holder-orf) and 10 WP3368921 (screw-torx)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Lorain, OH 44055

Angel

Job Details: 12/27/2021

Replaced ui and main control tested unit. Opt test ok.

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFA

Near Painesville, OH 44077

Jason N

Job Details: 12/27/2021

Installed burner valve. Tested burner operation. Good flame. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 12/27/2021

"Cc unit right door making noise when opening. Found door dropping a little and making a clicking noise. Ordering cam, hinge, bushing and closer ; ordrng 1 W11212164 (Closer) and 1 W10694625 (Bushing) and 1 WPW10505294 (Cam) and 1 W11240748 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WOD77EC0HS02

Near Independence, OH 44131

Manny

Job Details: 12/27/2021

"Cc unit time change on its own, stated that right now is fine and hasnt changed, disconnected power to the unit time didnt change, try connecting to Wi-Fi to see if any updates and get error f6e0 for UI lost communication unit wont connect to Wi-Fi need new UI. Informed customer that I need to order console she stated she has a console that wpl sent her, replaced console with the one provided by customer, connected to Wi-Fi unit did an over the air update, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Cleveland, OH 44111

Corina B

Job Details: 12/27/2021

"Cust showed pop, sent pic. CC that the unit is not heating. Checked outside vent, no air flow. Removed the vent no air flow from the dryer. Found a lot of lint trapped in the housing. Removed the lint. Advised cust to clean the lint trap after every use. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KVEXQ01

Near Willoughby, OH 44094

Corina B

Job Details: 12/23/2021

CC that the ice maker does not stop making ice. Confirmed. Found the arm not in the ice maker. Reattached the arm. Opt test ok

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Painesville, OH 44077

Joe O

Job Details: 12/23/2021

Cc: door opening on its own intermittentlyFound intermittently the door will open during heat cycle. Unit is operated by touch keypad. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W11486769 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Angel

Job Details: 12/23/2021

Replaced timer tested unit. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Amherst, OH 44001

Angel

Job Details: 12/23/2021

Cc that unit is loud. Spinned unit by hand bearings are bad on unit will need to be replaced. Replaced bearings tested unit. Opt test ok.; used 1 W10435302 (BEARING) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/23/2021

"Installed new heater, op test good"

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Beachwood, OH 44122

Brian M

Job Details: 12/23/2021

Cc unit will not start Moved cycle selection to speed wash and hit start unit started with no issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Warrensville Heights, OH 44122

Brian M

Job Details: 12/23/2021

Customer showed pop took pic Cc no cool in fridge Found air return to be foamed over Removed foam OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Rock Creek, OH 44084

Jason N

Job Details: 12/23/2021

Installed door seal. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW05

Near Mentor, OH 44060

Jason N

Job Details: 12/23/2021

"Cc unit not cooling in freezer section againFound evaporator frosted over. Plugged in killawatt, ran manual defrost test. 0a, defrost circuit is open. Checked defrost circuit, found defrost heater connection not pushed in fully. Reseated connections and reran defrost test, heater turned on. Steamed remaining frost on evaporator. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, OH 44060

Jason N

Job Details: 12/23/2021

"Installed timer. Ran heat test, let cycle for several minutes on high heat. Unit op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, OH 44124

Corina B

Job Details: 12/23/2021

"Called t/l Andrew we have replaced ever part. Checked the filter area, if dirty clean it. If still happening to replace the harness. Running a cycle with white vinegar.Will need a harness if it still is happening. ; ordrng 1 W11100762 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS01

Near Columbia Station, OH 44028

David R

Job Details: 12/23/2021

Replaced water icemaker line. Ran test to fill up. Good. Cleared all ice from bin. Let customer know every 2-3 months take out ice bin and clean. Good. Op test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Conneaut, OH 44030

Dan H

Job Details: 12/23/2021

"Installed new valve, op test no good , found slice in igniter harness causing arc before igniter, installed new igniter harness from surplus, op test good ; used 1 W10701462 (Igniter harness) from stock"

We serviced a

AMANA REFRIGERATOR

Model ATB1932MRB00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 12/23/2021

Cc: leaking into ff sectionFound ice build up on freezer floor. Needs drain cleared. Cleared drain. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Solon, OH 44139

Brian M

Job Details: 12/23/2021

Installed gearcase and lower components OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Avon, OH 44011

Gabriel P

Job Details: 12/23/2021

Found pan fall behind drawer take care issue opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Sheffield Lake, OH 44054

Angel

Job Details: 12/23/2021

Cc that unit is not heating and timer is not moving. Plugged in unit and verified Power to unit and from L1 to L2 did not have 240vac had zero vac but L1 to neutral and L2 to neutral were fine had 120vac will need an electrician. Unit is fine.

We serviced a

GE WASHER

Model GHWN5250D0WS

Near Mayfield Heights, OH 44124

Joe O

Job Details: 12/23/2021

"Cc: loud in spinFound bearings extremely loud. Needs shaft and tube, bearings, washers, hub nut, split ring.Customer does not want to repair at this time ; ordrng 1 WH38X10019 (washing machine shaf) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH2X1193 (nut hub) and 1 WH2X1197 (washer tub bearing) and 1 WH2X1199 (washer hub) and 1 WH02X10265 (split ring), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Jefferson, OH 44047

Dan H

Job Details: 12/23/2021

"Customer complaint that unit is not starting, confirmed, found thermal fuse open , jumped out, unit started and heated, installed new thermal fuse, op test good"

We serviced a

FRIGIDAIRE RANGE

Model FGGF3032MFF

Near Jefferson, OH 44047

Dan H

Job Details: 12/23/2021

"Customer complaint that oven wont light, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Jefferson, OH 44047

Dan H

Job Details: 12/23/2021

"Customer complaint of grinding noise during wash cycle, started normal wash cycle, unit filled and began agitating, confirmed grinding noise, found gear oil mixed with water leaking from gearcase, found small crack in tub by tub seal , unit needs new tub and gearcase, tub is not a serviceable part, unit cannot be repaired"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Highland Heights, OH 44143

Joe O

Job Details: 12/23/2021

"Installed ice maker, switch, and evap fan harness. Cycled ice maker. Advised customer to allow 24 hours for temps to adjust, and make ice. Advised 72 hours on a full bin after temps adjust. Op test ok"

We serviced a

AMANA WASHER

Model NTW4611BQ1

Near Willoughby, OH 44094

Jason N

Job Details: 12/23/2021

"CC unit not working Customer stated unit just starting making a grinding noise, had to unplug. Plugged in unit, unit stuck in drain out mode. Canceled mode. Started normal cycle, unit went into drain out mode again. Ran diagnostics, found code f3e1 for pressure system fault. Checked pressure hose, able to blow through, ok. Unit needs main control for pressure switch failure. Customer not repairing, estimate only. ; ordrng 1 W10671335 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near South Euclid, OH 44121

Manny

Job Details: 12/23/2021

"Cc unit leaking think it have to do with water that was spill in RC. Found ice sheet under pantry drawer, verified no leaks, removed ice sheet and dried drawer no indication of water, opt test ok"

We serviced a

MAYTAG WASHER

Model LAT8200AA

Near Bay Village, OH 44140

Angel

Job Details: 12/23/2021

Replaced pump and drive belt. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM05

Near Cleveland, OH 44111

Gabriel P

Job Details: 12/23/2021

Reset fridge and temperature start to drop advise customer to monitor

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Shaker Heights, OH 44122

Manny

Job Details: 12/23/2021

"Cc unit leans forward when door is open and rack is out, found unit didnt have the mounting brackets installed, customer had the brackets in the garage, installed mounting brackets ok test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, OH 44116

Corina B

Job Details: 12/23/2021

"Replaced the drier. Ran nitrogen threw the system with soap suds, no bubbles. pulled 28vac w/ pump, watched, good, charged 45 grams of r600 unit cooling, pressures good. Will need a control; ordrng 1 W11353813 (Control), used 1 Tjaf1200, 1 L13000619, and 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bay Village, OH 44140

Angel

Job Details: 12/23/2021

"Cc that unit was not completing cycle and would not drain all the way and it would pause. Verified and found the drain hose on the ground also ran diagnostics and found error code F8E1 NO FILL, LONG FILL explained to customer that having the drain hose like that would just siphon the water out causing the issue he was having and would have to place it at least 37 high. Removed drain hose from floor and placed it in the utility tub for customer ran a calibration and auto test and passed. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Willoughby, OH 44094

Jason N

Job Details: 12/23/2021

"Cc unit not starting and agitator tangling clothesCustomer stated he has a hard time starting unit and when washing pants or slacks, they get tangled up. Found he is not pulling finger off of start button soon enough and setting the unit into pause. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Advised customer use heavy duty or bulky setting for pants or slacks load. Unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS0

Near Mentor, OH 44060

Dan H

Job Details: 12/23/2021

"Installed new dispenser, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Mentor, OH 44060

Dan H

Job Details: 12/23/2021

"Customer complaint that unit is not working, ran diagnostics no error codes found, ran manual test cycle, lid locks, unit agitates and spins, drain pump is working, valves open and close, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Cleveland, OH 44105

Gabriel P

Job Details: 12/23/2021

L1 to L2 ov need electrician

We serviced a

MAYTAG WASHER

Model MVWC300XW1

Near Cleveland, OH 44119

Corina B

Job Details: 12/23/2021

"CC that the unit is not draining. Confirmed. Ran diag F8E1 NO FILL, LONG FILL. Checked the drain pump 0 volts from the control. 14.4 ohms on the drain pump. Will need a new control. ; ordrng 1 W10438123 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near South Euclid, OH 44118

Manny

Job Details: 12/23/2021

"Cc unit not cooling properly, checked temperatures FC 47 and RC 67 took evap cover off no frost pattern, condenser is cold and unit is drawing .45 amps Tap system unit unplugged and resting pressure on low side is 49psi and high side 50psi. Unit plugged in low side in a 19in vacuum high side 143psi charged with 145psi Of nitrogen pressure is going down slowly, heard hissing by evap, unit needs seal system repair, unit is under the 10 year warranty for seal system. Used bullet piercing valve #TJ90BPV31 from T/S; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s, used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED7300DW0

Near Chesterland, OH 44026

Jason N

Job Details: 12/23/2021

"Cc unit not heatingChecked all thermals, found hi limit thermostat open. Replaced using truck stock. Could not check venting for proper airflow, customer has long venting run through basement and outlet is located under his deck. Highly advised customer to have venting inspected/serviced. ; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 12/23/2021

"Cc unit is leaking on the corners, cup rack plastic stopper broke off and to rack fall off. Ordering adjusters and pivot-tine; ordrng 1 W10712395 (adjuster) and 1 WPW10082853 (pivot-tine), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model Lsq9560pw4

Near Chesterland, OH 44026

Jason N

Job Details: 12/23/2021

"Cc unit squealing noise when in spinRan spin test, unit has excessive vibration at high speed spin. Did not duplicate squealing noise at this time. Found side to side movement in gearcase drive shaft. Unit needs gearcase. Customer not repairing at this time. Estimate only. ; ordrng 1 3360629 (Gearcase)"

We serviced a

KITCHENAID COOK TOP

Model KECC667BBL01

Near Cleveland Heights, OH 44106

Manny

Job Details: 12/23/2021

"Replaced cooktop with parts provided by customer, opt test ok"

We serviced a

GE WASHER

Model GTW460ASJ4WW

Near Newbury Township, OH 44065

Jason N

Job Details: 12/23/2021

Installed main control. Programmed board to correct personality. Started normal wash cycle on warm setting. Unit mixed hot and cold water for warm load. Op test good.

We serviced a

JENN-AIR RANGE

Model JDS8850AAB

Near Chagrin Falls, OH 44023

Jason N

Job Details: 12/23/2021

"Cc unit making high pitched noise when running bakeCustomer states unit was randomly making a high pitched noise when running a bake cycle. It has since stopped since making the service call. Ran bake test, no abnormal sounds heard. Ran convect bake to test fan, convect fan not moving, seized up. Noise was most likely fan motor bearings. Convect fan motor (74004947) is NLA for this unit, unable to replace."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Streetsboro, OH 44241

Jason N

Job Details: 12/23/2021

"Installed inlet valve, op test no good. No water coming to into ice maker. Found fill line from valve to fill tube is frozen inside liner. Called wp techline, Adrian, check fill tube heater for proper power and heater resistance. Power in to heater good at 121v, heater resistance reading 3.42k ohms. Both checked good. Replace fill line and tube, use permagum around entry point.; saved tckt"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HZ1

Near Olmsted Falls, OH 44138

David R

Job Details: 12/23/2021

"Cc unit not heating, bake or broil. Found terminal block burned, whoever installed wires installed incorrectly. Had terminal block on truck. Not t/s. Replaced. Corrected and spliced wires. Tested oven, bake 350*. Good. Op test ok. ; used 1 WPW10245259 (Terminal) from stock"

We serviced a

GE DRYER

Model DNSR473EV0WW

Near Cleveland, OH 44130

David R

Job Details: 12/23/2021

"Cc unit not heating. Sparking up and squeaking. Found bad element and work belt and squeaky idler. Ordering ; ordrng 1 WE11M23 (Heater assembly) and 1 WE12M29 (Belt) and 1 WE12X83 (Idler), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Seven Hills, OH 44131

David R

Job Details: 12/23/2021

Cc unit making intermittent noise. Found noise coming from damper. Ordering damper. ; ordrng 2 WPW10594330 (Damper)s

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/23/2021

"Replaced drain pump. Also found broken wire to pump. Corrected, good. Ran diagnostics and calibration. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS0

Near Highland Heights, OH 44143

Joe O

Job Details: 12/23/2021

"Cc: element getting extremely hotCustomer stated the element gets extremely hot and worried it may melt lines and other stuff. Stated unit stays extremely hot for hours after cycle completing. Found plastic melted to lower rack. Found silverware bin melted. Ran test cycle. Not getting constant power to element. Found element during whole start of cycle. Found no shorted wiring. Thermal fuse closed. Control relay potentially sticking closed. Needs controlCustomer does not want to repair at this time ; ordrng 1 WPW10285180 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Strongsville, OH 44136

David R

Job Details: 12/23/2021

"Replaced gearcase. Ran diagnostics, good. Running normal cycle with load in. All sounds normal. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Aurora, OH 44202

Brian M

Job Details: 12/23/2021

Installed icemaker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Euclid, OH 44132

Joe O

Job Details: 12/23/2021

Cc: ff door swinging openFound unit tilted forward causing door to swing open. Adjusted wheels to tilt unit backwards. Op test ok

We serviced a

KENMORE RANGE

Model 665.95802

Near Strongsville, OH 44149

David R

Job Details: 12/23/2021

"Cc unit oven not shutting off, cancel would not turn off control. Tested and oven sensor out of range, element cracked. Intermittent happening, control will not cancel oven when on. Control is NLA WP8523665 Main control is Discontinued, WP8273340 sensor, WPW10308477 element. Sending to office, unit cannot be repaired because control is discontinued; saved tckt"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Cc of noise Found noise coming from rear roller Replaced using back truck stock

We serviced a

GE REFRIGERATOR

Model GNE25JMKFFES

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Cc unit not cooling He reset the unit and its been running since Sunday Temps are normal could not see an issue at this time

We serviced a

JENN-AIR COOKTOP ELE

Model JGD3536GS00

Near Westlake, OH 44145

Angel

Job Details: 12/23/2021

Customer just had questions about unit how it works and if everything is functioning as should. Verified unit and its installed and working as should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Wickliffe, OH 44092

Joe O

Job Details: 12/23/2021

"Cc: intermittently power lossCustomer stated the power will randomly go off. Found temps in ff section at 40 degrees, freezer at 3 degrees. Pulled unit. Found unit receiving proper power (122v). Checked compressor compartment and control. Found no loose connection. Played with harness to check if power is being lost due to poor connection or broken harness wire. Customer stated it trips the breaker. Found unit on gfi/ark fault breaker. Advised customer unit should be connected to standard breaker due to varying amp draw. Unit functioning as designed. Customer needs electrician"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/23/2021

Replace control box and thermistor

We serviced a

FRIGIDAIRE WASHER

Model GLWS1749AS2

Near Ravenna, OH 44266

Brian M

Job Details: 12/23/2021

"Cc no water entering Found water entering normally Advised it may be failing valve ; ordrng 1 134190200 (valve,water) and 1 134049300 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near North Olmsted, OH 44070

Angel

Job Details: 12/23/2021

Cc that unit is not heating and cookies are coming out raw also did not have POP unit was there when they bought home. Use my watt meter and ignitor is weak only pulling 2.60amps will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MAV8601AWW

Near Cleveland, OH 44109

Gabriel P

Job Details: 12/23/2021

Customer will need pressure senser but is discontinued 22004200cannot be repairable

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Ravenna, OH 44266

Brian M

Job Details: 12/23/2021

Cc unit locked with rug inside Found rug to be a rubber backed rugRug clogged drain pump Drained int cleaned out trap Ran several fill and drains OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDE48FXSS4

Near Willowick, OH 44095

Joe O

Job Details: 12/23/2021

"Cc: fills but doesnt washFound sump receiving proper power, but not washing. Needs sump assembly; ordrng 1 WPW10328226 (pump&motor)"

We serviced a

KENMORE WASHER

Model 110.45862404

Near Painesville, OH 44077

Dan H

Job Details: 12/23/2021

"Customer complaint of f11 error code on delicate cycle, ran diagnostics found f11( miscommunication between central control unit and motor control unit , ran test cycle, unit completed test cycle, all components working, unit needs new central control unit , customer does not want repair ; ordrng 1 WP8182687 (Ccu), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW03

Near Columbia Station, OH 44028

Gabriel P

Job Details: 12/23/2021

Replace pump and bellow but bellow clamp keeps coming off every time I close door took unit apart in the from and put bellow back in prove that is put on correctly put back together and it pop out ordering clamp reschedule ; ordrng 1 WP8182210 (Clamp bellow)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near North Olmsted, OH 44070

Angel

Job Details: 12/23/2021

Cc that whirlpool sent a email to replace the heater with the service pointer W11540964 .Customer does not have the part will need to order part for him. Office to reschedule part is out stock on my end.; ordrng 1 W11537778 (Heater)

We serviced a

SAMSUNG DRYER

Model DV400EWHDWRAA

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE WASHER

Model 110.9957512

Near Mentor, OH 44060

Joe O

Job Details: 12/23/2021

"Cc: leakingFound unit leaking on left side. Pulled panel, found unit has slow leak from siphon break. Needs siphon break, hose, and cap; ordrng 1 WP696394 (hose) and 1 WP356363 (siphon) and 1 WP356471 (cap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 12/23/2021

"Replaced icemaker, FZ fan, dispenser switch. Ram diagnostics, icemkaer cycle and called water. Fans all good, adjusted temp settings. Good. Op test ok."

We serviced a

KENMORE REFRIGERATOR

Model 253.788921493

Near Elyria, OH 44035

Gabriel P

Job Details: 12/23/2021

"Found higher temp on freezer 40 degrees and barely any frost in evaporator also notice there is no parts available but customer is not going to fix it anyway cause is going to be too much,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8540FW1

Near Amherst, OH 44001

Angel

Job Details: 12/23/2021

"Cc that unit was locked and would not unlock. Arrived and found unit was a stacked unit. Explained to customer that i will try to see what i can do because if i have to open up the unit i would need a second tech. Ran diagnostics and unit automatically opened and did not have any error codes ran a test cycle and unit passed all tests. Explained it couldve been a glitch or unit detected a off balance and paused itself but unit is closing, opening and operating as designed. Opt test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JS42NXFXDE01

Near Streetsboro, OH 44241

Brian M

Job Details: 12/23/2021

"See JN pvr Two job count , and double labor rate, two man return needed ; ordrng 1 WP2314048 (tube-water)"

We serviced a

MAYTAG DRYER

Model MGD6230RHW0

Near Painesville, OH 44077

Joe O

Job Details: 12/23/2021

Cc: shuts off when it gets hotFound unit has good heat and air flow. Low air flow to outside vent. Advised customer to clear vent. Unit did not shut down while i was in the home. Found no stored error codes. Could not duplicate issue. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Perry, OH 44081

Dan H

Job Details: 12/23/2021

"Customer complaint of brown gooey stuff under unit, found gear oil all over under rotor and stator motor, unit needs new gearcase, clutch , slider, stator, and rotor, part is out of stock so not scheduling return appointment ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHV0

Near Madison, OH 44057

Dan H

Job Details: 12/23/2021

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran diagnostics test cycle, no error codes found, incoming water temperature at 90 degrees, glasses filled, unit is operating as designed , advised customer to run clean dishwasher cycle and to run hot water in sink before starting"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, OH 44035

David R

Job Details: 12/23/2021

"Replaced hinges, door switch and receptacles. Tested. Good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Euclid, OH 44117

Corina B

Job Details: 12/22/2021

CC that the unit will not power on. Confirmed. Checked outlet no power. Turned the switch on for the garbage disposal on power on. Advised cust to hire an electrician to run a outlet that will have consistent power. Opt test ok

We serviced a

AMANA WALL OVEN

Model n/a

Near Amherst, OH 44001

Gabriel P

Job Details: 12/22/2021

"Trim underneath door that holds glass was bend and was missing two screws found screw straight trim in place,opt test ok also notice trim is discontinued if customer the side to replace part it is no longer available"

We serviced a

GE DISHWASHER

Model GDT695SMJES

Near Lorain, OH 44053

Gabriel P

Job Details: 12/22/2021

User interface working as design, asked about leaking underneath found leak it was by the nut screw in to heater ordering both parts also customer ask when parts is put in to show him that is not leaking ; ordrng 1 WD05X24776 (Heater) and 2 Wd01x10070 (Cap)s

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Lorain, OH 44052

Angel

Job Details: 12/22/2021

Cc that unit is not heating. Checked power on unit and found that from L1 to neutral you have 120vac but from L2 to neutral you have 245vac and from L1 to L2 120vac will need an electrician wire are installed incorrectly on the outlet. Explained to customer and said he will let the landlord know about the issue. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Solon, OH 44139

Brian M

Job Details: 12/22/2021

"Cc no cool in ff section and icemaker bail arm keeps falling off Found evap fan not running but getting power and ice, icemaker bail arm slot broken Needs evap fan abs icemaker (icemaker under warranty) ; ordrng 1 WPW10464673 (motor-evap) and 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV48J7700EW/A2

Near North Ridgeville, OH 44039

David R

Job Details: 12/22/2021

"Replaced idler, rollers and belt. Tested. Good. Op test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFF2055FRW00

Near Mayfield Heights, OH 44124

Jason N

Job Details: 12/22/2021

"Cc unit ice maker arm broke offReplaced ice maker using customer supplied pre Id part. Ran manual harvest test, op test good."

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Shaker Heights, OH 44122

Manny

Job Details: 12/22/2021

"Cc unit sometimes start and sometimes the error comes up, she stated that if she pushes the lid down the latch will lock. Set unit into diagnostics found codes F5E1 and F5e2 both for latch issues. Tested latch through diagnostics and latch locks and unlocks with no issues, noticed that when lid is closed the left side on the back looks higher than the right, lift the lid and found a crack on the lid bezel. Unit will need a lid, customer will not proceed with the repair,; ordrng 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model C2S985SET8SS

Near Cleveland, OH 44124

Jason N

Job Details: 12/22/2021

"Installed main control. Control test good, all functions are working. Ran bake test to 300 degrees. Unit heating properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, OH 44095

Jason N

Job Details: 12/22/2021

"Cc unit still not washing properly Customer stated unit still isnt washing loads properly and now unit went offbalance while washing sheets. Ran diagnostics, no codes stored. Started normal load test, unit sensed and filled properly and advanced to wash. Unit is working as designed. Called wp techline to document, Andrew, unit is working as designed, no issue with unit."

We serviced a

KITCHENAID DISHWASHER

Model KUDS40CVSS3

Near Lyndhurst, OH 44124

Joe O

Job Details: 12/22/2021

"Cc: not washing properly, not running through full cycleFound unit not washing. Sump is receiving proper power. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"