Service History 79

We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/12/2021
Cc that washer not operating found f2e1 and f5e1 lid switch fault. Washer not responding. Will need latch control board and ui. Ordering parts.; ordrng 1 W11125152 (Console) and 1 W11182868 (Control) and 1 W10810403 (Latch)
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/12/2021
"Replace motor fan,opt test ok working as design"
We serviced a
CROSLEY DRYER
Model CGD7006GW
Near Cleveland, OH 44111
Dan H
Job Details: 04/12/2021
"Customer complaint that unit is making a noise, found big lint ball in blower wheel housing, removed, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/12/2021
Installed bottom base OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Seven Hills, OH 44131
Jason N
Job Details: 04/12/2021
"Cc unit not draining.Ran diagnostics, found codes f0e5 for offbalance and f7e1 for basket speed fault. Ran auto test, found basket and washplate spinning, unit needs basket hub. Replaced using truck stock part. Ran calibration and auto test. Op test good.; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Rootstown, OH 44272
Brian M
Job Details: 04/12/2021
"Cc of error Found error for temp sensor Could not get control to run diagnostics Needs control and temp sensor ; ordrng 1 W10833885 (sensor) and 1 W11258611 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EW/A3
Near Bay Village, OH 44140
Corina B
Job Details: 04/12/2021
CC that there is a squealing noise. Found the idler pulley seized. Replaced the pulley from t/s. Optest ok. ; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Kent, OH 44240
Brian M
Job Details: 04/12/2021
Cc of noise Ran several test could not duplicate a abnormal noise at this time Ran auto test and calibration OP Test Ok Advised to watch and record if it Happens again
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, OH 44012
Corina B
Job Details: 04/12/2021
Door is scratched. Took pictures of scratches and blemishes. Will need a new door. Office to reschedule; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL DRYER
Model Gew9250pw0
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/12/2021
The unit will not turn on just the main relay clicks. I took the access panel off I checked the fuses heating element nothing was open everything was closed nothing was grounded. Main control board failed the part is discontinued; ordrng 1 8546219 (Discontinued not available)
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Dan H
Job Details: 04/12/2021
"Customer complaint that oven does not heat and the lights do not shut off, confirmed, control is only send 60vac, unit needs new control; ordrng 1 W10859300 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Corina B
Job Details: 04/12/2021
"CC that the unit will not agitate. Ran diag F8e1 Long Fill, ran manual test for hot and cold. The hot water was turned off. Ran a calibration. Started a cycle. Optest ok."
We serviced a
KENMORE DBL WALL OVEN
Model 790.42003604
Near Westlake, OH 44145
Gabriel P
Job Details: 04/12/2021
Cc that oven will heat up to much. Ran the oven to 355 degrees and oven is at 369 call senior tech and we verified the calibration and found that the oven was set up to +25 degrees. So we explained to customer and set it back to 0 degrees oven working as designed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204EBL3
Near Independence, OH 44131
Jason N
Job Details: 04/12/2021
"Cc unit not dispensing soap and leaking from underneath. Ran diagnostics test, found code 10-1 for dispenser electrical problem. Checked voltage to dispenser in test, good voltage at 118v. Solenoid not activating. Unit needs dispenser. Found unit is leaking from drain hose as it passes through the cabinet. Pinhole in drain hose. Unit needs drain hose. Replaced both using overstock truck parts. Ran diagnostics test in entirety, dispenser opened and no leaks found. Op test good. ; used 1 W10861000 (Dispenser), and 1 8269144A (Drain hose) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 04/12/2021
"Cc that unit is not washing. Ran a normal cycle and a test cycle with a cup in each corner of the top rack and found the cups werent even with water. Will need pump assembly replaced. Customer said they will think about it and give us a call if they decide to fix unit.; ordrng 1 W11087376 (Sump and pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS9PKYASS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/12/2021
"Unit is cold, temps reading 36 in ff section and -3 in freezer section. Installed inverter board. Reset system, compressor came back on. Let run for a few minutes, unit is cooling. Advised customer to monitor."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Rootstown, OH 44272
Brian M
Job Details: 04/12/2021
"Recovered refrigerant Installed compressor evap and die drier Ran 28 inch vac waited 15 min no change Recharged with 3.5 oz r134a Frost pattern showed on evap Advised to let cool for 48 hours ; used 1 WPW10143759 (DRIER), and 1 TJAF1200 (Tube ext) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/12/2021
Cc that refrigerator is not leveled. Tried leveling the feet for customer but he was trying to get the door dead even which we could not because of the leveling on the floor and the doors do not have a adjustment screw they only go by the leveling feet. Refrigerator is working as designed. Opt test ok.
We serviced a
N/A N/A
Model MDBD880AWQ
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/12/2021
"Installed upper discharge housing and seal kit. Ran wash test, good spray pressure from both spray arms. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/12/2021
"Cc freezer door not sealing, frost in freezer Customer stated he has cleaned out frost in freezer, thinks maybe gasket not sealing. Checked door gasket, gasket is making a good seal to cabinet. Found door close a little stiff, slides may or may not allow door to close tightly. Cleared frost from freezer. Lubricated slides using food grade silicone. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD49STBW1
Near Chardon, OH 44024
Brian M
Job Details: 04/12/2021
Cc of no heat Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 3392519 () from stock
We serviced a
GE WASHER
Model GFWN1100L2WW
Near Rock Creek, OH 44084
Joe O
Job Details: 04/09/2021
"Cc: loud during spinRan test cycle. Found inner basket hitting outer tub. Needs inner and outer tub assemblys, and inners basketCustomer does not want to repair at this time ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10142 (washing machine bask) and 1 WH45X10101 (washer drum front wi), used 2 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
"Took POP. Cc that the bottom oven is not getting to temp . Ran diag no error codes. Preheated oven to 350* it stayed at 349* took temps was at 344, 324*. Recalibrate the oven to 5* higher and tested unit, got to 350* after preheated. explain cust how to do it in case that they like cooking with a higher temp. unit is working as designed at this moment. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Andover, OH 44003
Brian M
Job Details: 04/09/2021
Cc unit not heating Found power supply to be damaged Replaced using truck stock OP TEST OK Found the power supply at wall is bad was smoking unplugged dryer and turned off breaker advised not to use until power 240v is fixed by electrician ; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Euclid, OH 44117
Jason N
Job Details: 04/09/2021
"Cc, display not working.Replaced control board, unit still unresponsive, found not neutral coming from wall outlet.Advised customer to contact electrician for house wiring."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Concord Township, OH 44077
Dan H
Job Details: 04/09/2021
"Customer complaint that right front burner is not low enough and oven temperature is too low, adjusted burner, started bake for 350 degrees, temperature after preheat at 354 degrees, op test good"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Cleveland, OH 44143
Jason N
Job Details: 04/09/2021
"Replaced baking element, operation test pass."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Solon, OH 44139
Jason N
Job Details: 04/09/2021
Replaced defrost evaporator harness. Defrosted evaporator. Op test good
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Moreland Hills, OH 44022
Jason N
Job Details: 04/09/2021
"Could not install door due to damage. Reordering door, customer to call office when door arrives to schedule. ; O-emld tckt"
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS
Near Hiram, OH 44234
Brian M
Job Details: 04/09/2021
Removed every piece off lid door Installed new door and all parts OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD5600SQ0
Near Euclid, OH 44132
Joe O
Job Details: 04/09/2021
Installed timer. Op test no good. Found gas coil failed. Replaced gas coil. Ran test cycle. Op test ok; used 1 279834 (COIL) from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 04/09/2021
Installed control and ui p. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS4
Near Mayfield, OH 44143
Joe O
Job Details: 04/09/2021
"Cc: arcing and flamesFound burn marks on inside of microwave. Tested unit with cup of water. No arcing or flames. Unit is heating. Tested multiple times. Spoke with BJ, Stated when the cover gets burned it can cause an arcing. Could not duplicate issue. Needs cover; ordrng 1 W11197783 (covr-inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB01
Near Cleveland, OH 44108
Joe O
Job Details: 04/09/2021
Installed water valve and fill tube. Op test ok
We serviced a
JENN-AIR MICROWAVE
Model JMC2430WS01
Near Brecksville, OH 44141
Jason N
Job Details: 04/09/2021
"Installed magnetron, inverter, door interlocks, and turntable motor. Unit is heating, lights are working. No turntable and no cooling fan. All power checks good from filter board to main board. Possible main board issue. Cust does not want to continue repair; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Cleveland, OH 44113
Corina B
Job Details: 04/09/2021
"Entitlement is good. CC that the unit is not heating. Checked the vent outside, good. Unit is not heating. Found the heating element is open. Will need a new heater. ; ordrng 1 WP3387747 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 04/09/2021
Replaced handle. Good. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/09/2021
Installed customer supplied lid lock. Ran manual lid lock/unlock. Lid still not locking or unlocking. Needs controlControl out of stock office to reschedule ; ordrng 1 W11411581 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/09/2021
"Cc: electrical smell, and noise, not workingFound no response from unit. Unit is receiving proper power. No indicator light on control. Found no shorted wires or burned up on harness. Found burn mark on washer top. Needs control, ui, and upper harnessControl shows out of stock, office to reschedule; ordrng 1 W11322903 (cntrl-elec) and 1 W11319991 (cntrl-elec) and 1 W11316252 (harns-wire)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Gabriel P
Job Details: 04/09/2021
"Replace start switch,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Concord Township, OH 44077
Dan H
Job Details: 04/09/2021
"Customer complaint of clicking sound, started normal wash cycle, found upper rack spray arm not mounted properly causing clicking noise, corrected , op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44113
Corina B
Job Details: 04/09/2021
"entitlement is good. CC that the unit gets off balance. Ran diag f0e5 off balance load, f7e9 Locked Rotor. Ran a calibration. Checked the suspension rods, good. Started a rinse and spin, good. Advised cust to use a bulky items to get more water and 1-2 tablespoons of he detergent. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Eaton Estates, OH 44044
David R
Job Details: 04/09/2021
"Put new UI on, good display is working now. Ran diagnostics, no error codes. Ran a test diagnostics, good, all components working. Ran a manual component spin and agitate. All components sound normal. Good. Looked underneath, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
Found error code f6e2 Communication Error: UI Cannot Hear ACU also lid broken on the left side is crack also dispenser crack ordering part needed ; ordrng 1 W11259006 (Lid) and 1 W10919352 (Dispenser) and 1 W11112656 (Ui) and 1 W11170706 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW8120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
Cc that is not working and that is grinding. Plugged in unit and drain pump started going. Ran diag found error code of F3E2 pressure system fault F1E2 motor drive module over voltage F8E1 long fill . Deleted error code and cal Cel pump from running it starts in 10 seconds after it was cancel. Check pressure hose it was in place not kinked or with holes on it. Unit is not grounded on the outlet advice cust to have an electrician to repair. Unit will need main control. ; ordrng 1 W11419052 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2021
"Customer complaint that unit is not heating up enough to dissolve tablets, ran diagnostics found f7e1(no heat) error code, unit ran test cycle wash motor just made a humming noise, wash motor is receiving 120vac , heater worked after test cycle, unit needs new sump assembly and control, customer does not want repair at this time ; ordrng 1 W10854221 (Cntrl) and 1 WPW10605057 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
All temperature are good unit working as design cant find and issue with unit
We serviced a
FRIGIDAIRE DRYER
Model FGX831CS1
Near Mentor, OH 44060
Dan H
Job Details: 04/09/2021
"Installed new bearing, op test no good , unit needs new idler pulley , land lord did not answer and has not been quoted ; ordrng 1 5304507499 (Pulley)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
Cc that dishwasher not working. Verified and found error codes F6E4 float switch open and F10E1 dispenser electrical problem. But found that dishwasher was not receiving water and found it was not receiving 120v will need control board. Ordering part.; ordrng 1 W11225084 (Control) and 1 WPW10195039 (Float switch)
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
Took pop . Cc that the unit is leaking from the front. Unit has old dispenser. Service pointer W11481731. Will order new dispenser. ; ordrng 1 W11465533 (Dispenser)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Elyria, OH 44035
Gabriel P
Job Details: 04/09/2021
"Found error code f6e3 lost communication ordering parts needed also for the AF error found a sock wrapping the dryer vent causing a restricted air flow explained to them that it is not recommended that it could cause further issues with unit.; ordrng 1 W11158453 (Control) and 1 W11116871 (Console), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF263LXTQ3
Near Avon Lake, OH 44012
David R
Job Details: 04/09/2021
"Replaced part. Tested, good. Op test ok.**office to bill; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8500BW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/09/2021
Installed rollers and belt and idler pulley OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Olmsted Township, OH 44138
Marie V
Job Details: 04/09/2021
When arrived cust said the the ice maker started working . Im taking parts back for return. Also advice them that if the top is not in place door will show open and icemaker wont work.
We serviced a
MAYTAG DISHWASHER
Model MDPH980AKS0
Near Willoughby, OH 44094
Dan H
Job Details: 04/09/2021
"Customer complaint that unit is leaking, found evidence of water leaking passed seal, found lower door seal laying in bottom of tub, unit needs new door gasket and lower seal, unable to get the full model number off of tag its been worn off, unable to write out quote for repair, unit cannot be repaired without model number"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Rocky River, OH 44116
Marie V
Job Details: 04/09/2021
"Cc that the unit leaks from front door. Unit had some water on it. I followed the water marks from inside the door it come from vent. When removed found seal nor properly install, took pics. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Berea, OH 44017
Marie V
Job Details: 04/09/2021
"Took pop. Cc that the unit does not keep temp in oven and that the top will not stay hot. Check voltage coming in at the terminal block From L1 to N 123V from L2 to N 123 and from L1 to L2 244V. Check ohms on temp sensor 1085ohms. Preheated unit and I was taking voltage at the same time it started preheating , had 244V coming in to the element and then the control click ps and relay spark a little and stopped sending V, and keep doing that will send power will click and stop. Unit will need main control and temp sensor.; ordrng 1 W11432568 (Control) and 1 WPW10181986 (Oven sensor)"
We serviced a
WHIRLPOOL DRYER
Model VED6505GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/09/2021
Cc: noise Found screws stuck drum seal. Removed screw. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model NFW5800HW0
Near Ravenna, OH 44266
Brian M
Job Details: 04/09/2021
Cc unit just flashing time left Found unit to be locked up reset control and ran auto test OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 04/09/2021
Cc unit needs dispenser piece replacedConfirmed UI cover plate missing. Replaced using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44102
Corina B
Job Details: 04/09/2021
CC that the unit will not dispense water. Found the waterline was frozen. Steamed out the water line. Checked the temp good. The shelves are to high for the proper air flow. Lowered the shelves. Optest ok
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Bay Village, OH 44140
David R
Job Details: 04/09/2021
"Replaced parts. Tested. Good. Heat cycling, timed dry is working properly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Cc of smell Could not duplicate a abnormal smell Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYW00
Near North Olmsted, OH 44070
David R
Job Details: 04/09/2021
"Replaced parts. Tested. Good, no leaks. Op test ok"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/09/2021
"Customer complaint of no power, confirmed , power to unit, unit needs new power module; ordrng 1 W10857230 (Cntrl)"
We serviced a
KENMORE REFRIGERATOR
Model 106.567065
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Cc of freezer not cold Found unit to have a sealed system leak Found little frost on bottom of evap Needs evap compressor and drier ; ordrng 1 WP2188823 (evaporator) and 1 W10309994 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Ridgeville, OH 44039
Marie V
Job Details: 04/09/2021
"Cc that the ice maker is not working . Evaporator has good frost patter, ice maker is getting 120V when door is close and the ice maker it just goes to home and does not cycle unplugged unit and plugged back in still didnt worked. The lights switch are working .will order icemaker and valve. ; ordrng 1 W11284458 (Icemaker) and 1 WPW10179146 (Valve.)"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near North Olmsted, OH 44070
David R
Job Details: 04/09/2021
"Cc unit not turning on. When pressing power button just hear a beep. Can go into diagnostics. Found F70. Communication error main control. Checked pump and lock. Both shorted, open. Will need control, pump, lock. Customer paid SVC. Do not order parts; ordrng 1 WP8183259 (Main control) and 1 WP8183270 (Lock) and 1 280187 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.467819
Near Middleburg Heights, OH 44130
David R
Job Details: 04/09/2021
"Replaced element., tested bake 350. Cycling on/off. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Kent, OH 44240
Brian M
Job Details: 04/09/2021
Replaced drain pump Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAW13
Near Seven Hills, OH 44131
David R
Job Details: 04/09/2021
Cc unit not cooling. Both sections 70*. Compressor and fan not running. Not getting correct voltage from control. Ordering control.; ordrng 1 WPW10589838 (Control)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Avon, OH 44011
Gabriel P
Job Details: 04/09/2021
Cc that microwave is working intermittently so we called whirlpool for issue and explained to Rich and he told us to order control board and UI ordering part; ordrng 1 W11486769 (Console) and 1 W11486764 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Parma, OH 44134
Corina B
Job Details: 04/09/2021
CC that the unit fills with water washes for a second then stops. Ran diag 4-3 wash motor not running 7-1 no heat. Checked the power at the control to the pump and motor. 0 volts. Will need a new control. Office will need to reschedule ; ordrng 1 W11305303 (Control)
We serviced a
MAYTAG DRYER
Model MED9700SQ0
Near Parma, OH 44129
Corina B
Job Details: 04/09/2021
CC that the unit does not start. Found the belt frayed. Will need a new belt. ; ordrng 1 4392067 (Dryer repair kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
Dan H
Job Details: 04/09/2021
"Installed new evaporator fan motor and harness, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Cleveland, OH 44106
Dan H
Job Details: 04/09/2021
"Installed new door panel, op test good"
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/09/2021
CC that the unit is not heating. Found the thermal fuse is open. Replaced the fuse from t/s. Started a cycle. Optest ok. ; used 1 WP3392519 (Thermal fuse) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5600XW0
Near Wickliffe, OH 44092
Corina B
Job Details: 04/09/2021
CC that there is a squealing noise. Found the idler pulley seized. Replaced the pulley from t/s. Cleaned out inside of the dryer. Optest ok. ; used 1 279640 (Pulley) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/09/2021
"Replace heating element,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/09/2021
Ice maker was replaced. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Royalton, OH 44133
Gabriel P
Job Details: 04/09/2021
"When arrive no heat coming out took unit apart check all fuses and heater all pass check motor is good connect all connectors back on ran 40 minutes time dry and ran it when it was put back together is heating and cycling on and off,work as design it may was a loose connection"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Montville, OH 44064
Joe O
Job Details: 04/09/2021
"Cc: loud during spin, off balanceRan auto test. Ran drain and spin. Found unit squealing during spin. Found gear case leaking a bit of oil. Found suspension weak. Needs gear case and suspension rodsGear case out of stock, office to reschedule; ordrng 1 W11455453 (Gear case) and 1 W11130359 (suspension)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Bedford Heights, OH 44146
Dan H
Job Details: 04/09/2021
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 04/09/2021
Replaced main control. Set unit to recommended and turned the icemaker back on. Op test okBrought core for return
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ5
Near Broadview Heights, OH 44147
David R
Job Details: 04/09/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/08/2021
Installed freezer door gasket. Secured to liner with silicone in some spots as the liner is pulling away from door too much. Advised customer to allow 24 hrs for silicone to cure before opening freezer door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 04/08/2021
"All parts replaced. Tested, good. Adjusted doors. Good. Missing badge for door, ordering, customer will put on themselves.; ordrng 1 W11223753 (Badge)"
We serviced a
JENN-AIR RANGE
Model JDS9865BDP
Near Brecksville, OH 44141
Jason N
Job Details: 04/08/2021
"Cc customer smells gas from unit. Customer stated she can smell gas in her house, had gas company out and they identified the range as the source of the gas. Turned gas back on to unit, checked all gas connection under unit and on cooktop with soap bubbles. Found cooktop feed tube running inside right side of unit had been scraped by RH oven door hinge creating a pinhole. Unit needs cooktop supply tube. Turned gas off to unit. Customer will call in to office later. Part not showing in stock on Marcone, office to schedule next service date. ; ordrng 1 WP7506P464-60 (Supply tube)"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Mantua, OH 44255
Jason N
Job Details: 04/08/2021
"Cc unit not rinsing or filling properly with water Customer started wash load as soon as we arrived. Unit set to normal load, filled with proper amount of water, advanced to wash. Advanced to wash cycle, unit adding water while spinning at draining at the same time. Called wp techline to verify if this cycle is functioning correctly, Leon, normal operation for this unit."
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Cleveland, OH 44105
Jason N
Job Details: 04/08/2021
"Cc unit light flickering and now not working. Found unit hood light is not working, checked lamp, lamps is good. 0v at lamp socket from control board. Unit needs control board. ; ordrng 1 W11182110 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Broadview Heights, OH 44147
Jason N
Job Details: 04/08/2021
Installed cold control set to recommended. All functions normal. Unit op test good.
We serviced a
MAYTAG WASHER
Model A712
Near University Heights, OH 44118
Jason N
Job Details: 04/08/2021
Installed drain pump. Filled tub with water then switched over to spin/drain. Unit drained normally. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/08/2021
Cc unit will fill but not washing againFound shifter arm had popped out of splutch yoke. Found service pointer for this issue. Replaced shifter using truck stock shift actuator. Ran auto test and calibration. Op test good.; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near Ashtabula, OH 44004
Joe O
Job Details: 04/08/2021
"Cc: banging noise, rattling, dents in doorsFound ff door and freezer door both dented. Ff temps at 39 degrees and freezer at 7 degrees. Found noise from r134a running through cap tube. Needs ff and freezer doorOffice to reschedule; ordrng 1 LW10680726 (dor-fip) and 1 LW10680729 (dor-fip)"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Cleveland, OH 44102
Corina B
Job Details: 04/08/2021
Replaced the control panel. Optest ok.
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/08/2021
"Cc: runs for a little bit then stopsCustomer stated they can start the unit, it will run for a little bit and stop, stated They will start it back up and it will run for a few more mins then stop again. Advised customer on moisture sensor. Found no stored error codes. Ran moisture sensor test. Moisture sensor is functioning. Unit has good heat and air flow. Tested outlet thermistor. Outlet thermistor checks good. Nothing shorted to ground. Called whirlpool tech line spoke with Ed. Tested voltage to see if voltage drops out during cycle. Needs outlet thermistor; ordrng 1 WP8577274 (thermistor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Painesville, OH 44077
Joe O
Job Details: 04/08/2021
"Cc: door not closing properly, cancel button not workingFound unit was sitting up on floor and slipped off. Reset unit. Door now closing. Cancel button functioning for me. Op test ok"
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Eastlake, OH 44095
Joe O
Job Details: 04/08/2021
"Cc: not startingFound belt switch open. Needs belt switch.Took thermal cut off to return. ; ordrng 1 WD21X10261 (switch interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ06
Near Mentor, OH 44060
Joe O
Job Details: 04/08/2021
Cc: loud when getting waterFound vibration noise from water valve solenoid when dispensing water. Needs water valve; ordrng 1 WPW10312696 (water inlet valve)