We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Jeff M
Job Details: 02/08/2018
Found plug in disposal. Advised cust i have to charge labor to remove plug in new disposal. After removing plug cycled DW unit op test good. ; Job Cmpltd,
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near Elyria, OH 44074
Paul H.
Job Details: 02/08/2018
Is a RC defrost issue, does indeed fit pointer W11092686C, air flow is also nominal with clearing having been performed, will need thermistor and fan as well; ordrng 1 W11087438 (FAN/HARNESS)
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Beachwood, OH 44122
Robert A.
Job Details: 02/08/2018
Ran diognastic cycle, excess suds, can see where suds have come through vent, no leak, ran quick wash, good, no leaks, op test okNote use 2-3tablespoons of soap max; Job Cmpltd,
We serviced a
GSC25C4EYY03 whirlpool
Model refrigerator
Near Concord Township, OH 44077
Jeff M
Job Details: 02/08/2018
The dispenser is dripping water constantly. Customer demonstrated within 10 minutes half a cup was filled needs water valves; ordrng 1 WPW10258562 (WATER VALVE),
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Pepper Pike, OH 44124
Robert A.
Job Details: 02/08/2018
Inspected doors, compared to skins, no difference, talked to office am; Job Cmpltd
We serviced a
MDBH949PAB1 maytag
Model dishwasher
Near Chardon, OH 44024
Jeff M
Job Details: 02/08/2018
Incorrect dispenser was shipped out ordering the correct dispenser for return visit; ordrng 1 WPW10428217 (DISPENCER )
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Shaker Heights, OH 44122
Robert A.
Job Details: 02/08/2018
Found unit receiving 120vac, needs 220 vac, cust to replace fuse, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBH00
Near Kent, OH 44240
Robert A.
Job Details: 02/08/2018
Ran test 56, e2, motor lost possition, needs i/m; ordrng 1 WPW10764668 (I/M148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt
We serviced a
GE WASHER
Model GFWH2400L0WW
Near Kent, OH 44240
Robert A.
Job Details: 02/08/2018
Ran spin cycle, no odd noises, cust started load of laundry, good, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
MDB8949SBM3 maytag
Model dishwasher
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 02/08/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MHW3505FW0 maytag
Model washer
Near Euclid, OH 44132
Jeff M
Job Details: 02/08/2018
In the process of installing the new part the dispenser broke as I was trying to remove tubing from it. Most likely prior damage from when it froze over it weakened the fitting.; ordrng 1 W10575334 (dispenser)
We serviced a
WRF560SEYM05 whirlpool
Model refrigerator
Near Willoughby, OH 44094
Jeff M
Job Details: 02/08/2018
Unfortunately the water tubing was not long enough I called Shawn he’s going to look into ordering a coil reservoir and cutting it down to fit for the fridge
We serviced a
WRF535SWHZ whirlpool
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 02/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GDWT368V55SS ge
Model dishwasher
Near Painesville, OH 44077
Jeff M
Job Details: 02/08/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GFE461LVS whirlpool
Model range
Near Geneva, OH 44041
Jeff M
Job Details: 02/08/2018
Installed new part unit op tested good
We serviced a
WHIRLPOOL WASHER
Model LSQ9200LQ0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 02/08/2018
, Installed new timer and lid switch, op test good ; Job Cmpltd,
We serviced a
GE REFRIGERATOR
Model DFE28JMHEES
Near Thompson, OH 44086
Arthur V
Job Details: 02/08/2018
Arrived at customer home. Cust has been looking since i called with a cwow and cannot find part. Need to reorder part and cust is aware he may be responsible for the cost of the part. ; ordrng 1 WR55X11146 (valve im water asm), schdld next appmnt for 2/14 WED !
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Arthur V
Job Details: 02/08/2018
Found plug in disposal. Advised cust i have to charge labor to remove plug in new disposal. After removing plug cycled DW unit op test good. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Brian B
Job Details: 02/08/2018
, Customer has bought a new machine since last visit. Will correct mod and ser. Found water leaking when dispenser is pressed. Found tubing at lower left hinge not plugged in tight to guess fitting. Removed and reseated water tube. Op test ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Lakewood, OH 44107
Brian B
Job Details: 02/08/2018
Replaced control and wash pump. Ran test / calibration cycle. Op test ok.; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GLRS237ZAB7
Near Cleveland, OH 44121
Brian B
Job Details: 02/08/2018
Pulled machine out. Found that another co had just made the same repair within the last year. Also, found water valve leaking and oil leaking from bottom of cabinet. Turned off water to unit in basement. Sent pics of oil leak. This would indicate an internal leak. Replacing compressor and evap may not repair inside leak. Will also need new water valve. Did not make repair as ins co will have to be notified with new diag. Brought back parts for return to vendor. ; s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, OH 44108
Brian B
Job Details: 02/08/2018
Customer has bought a new machine since last visit. Will correct mod and ser. Found water leaking when dispenser is pressed. Found tubing at lower left hinge not plugged in tight to guess fitting. Removed and reseated water tube. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Chagrin Falls, OH 44022
Robert A.
Job Details: 02/08/2018
Installed lid asm, op test ok; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KDRP467KSS09
Near Moreland Hills, OH 44022
Robert A.
Job Details: 02/08/2018
, Cc temp adj switch not working, can not set temp or clock, found plug at c/b not all the way in, reset tested unit, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Burton Township, OH 44021
Robert A.
Job Details: 02/08/2018
, Found bearings loud, needs bearing kit, replaced, ran unit, op test ok; used 1 W10435302 (BEARING105.51) from stock,, Job Cmpltd,
We serviced a
WTW8900BC0 WHIRLPOOL
Model WASHER
Near Strongsville, OH 44149
Chad P.
Job Details: 02/08/2018
Installed bearing kit. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Concord Township, OH 44077
Robert A.
Job Details: 02/07/2018
Installed control, ui and clock, ran auto test, op test ok; Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV4205DS3
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 02/07/2018
Cc squeaking sound, cleaned tt wheels, ran unit, no odd noise, tested several times, ran diagnostics, no codes, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
, Reset drain hose, Ran diagnostics, good, watched cycle, good, unit working correct, note temp under unit is 36 deg, poss waterline or drain line frozeOp test ok; Job Cmpltd,
We serviced a
AURORA WASHER
Model MVWC415EW2
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
Installed gearcase and shield, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHN2866PF4A
Near Willoughby, OH 44094
Brian B
Job Details: 02/07/2018
Checked temps, 28 frz, 50 ff.. Found freezer door not closing. 1/2” gap allowing warm air in. Removed drawer and found a package had fallen behind lower bin. Removed and tested drawer. Now closing properly. Reset alarm and set temps to normal. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWZ600TW00
Near Bay Village, OH 44140
Brian B
Job Details: 02/07/2018
CC of loud grinding noise when spinning. Found main rear bearings have failed and also bellows seal is leaking. Will give est. customer does not want to repair at this time. Sc good for 30 days. Do not order parts. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MHWZ600TW00
Near Bay Village, OH 44140
Brian B
Job Details: 02/07/2018
CC of loud grinding noise when spinning. Found main rear bearings have failed and also bellows seal is leaking. Will give est. customer does not want to repair at this time. Sc good for 30 days. Do not order parts. ; , Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Bay Village, OH 44140
Brian B
Job Details: 02/07/2018
Replaced gearcase. Ran calibration and auto test and drain and spin. Al functions normal. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG MICRO OVEN
Model MMV1174DS2
Near Avon, OH 44011
Brian B
Job Details: 02/07/2018
CC that unit runs with door open and light doesn’t come on or flickers when door is opened. Found intermittant interlock switches. Will give est. do not order part unless Cust gets authorization from whirlpool.; Job Cmpltd,
We serviced a
WHIRLPOOl WASHER
Model CAE2745FQ0
Near Avon, OH 44011
Brian B
Job Details: 02/07/2018
Found machine does not have keys. Called whirl, they said we can order control panel key from mod #, but not money box key. Placed into diag, manual test mode. Loud grinding coming from gearcase when agitating. Will need new gearcase. Also, cam worn down. Will need gearcase and cam. Do not order parts until lowes finds the keys. Lowes to call office about keys. ; ordrng 1 W10721967 (cam) and 1 W11159068 (GEARCASE), saved tckt [SdLink\304425a.png]
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Avon, OH 44011
Brian B
Job Details: 02/07/2018
0, Replaced control. Previously replaced sump assembly. Tested unit. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Brian B
Job Details: 02/07/2018
Replaced basket and capacitor. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon, OH 44011
Brian B
Job Details: 02/07/2018
CC that machine is not working. Ran diag, code for no fill long fill. Hooked up to testing station. Ran manual diag, hot and cold water are working. Ran calibration, auto test, and drain and spin. All functions normal. Op test ok.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Geneva, OH 44041
Arthur V
Job Details: 02/07/2018
Replaced switch. Burner working properly now. did a oven check for customer. Temp checks good. Op test good ; Job Cmpltd,
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Montville, OH 44064
Arthur V
Job Details: 02/07/2018
Found unit needs front bearing replaced. Ordering bearing kit. ; ordrng 1 WE49X20697 (dryer bearing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 2/12 MON !
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Edgewood, OH 44004
Arthur V
Job Details: 02/07/2018
Replaced gearcase. Operational test is good. Unit agitated and spun properly. Re calibrated control. Took old control in case of core return. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WW27430P
Near Pepper Pike, OH 44124
Robert A.
Job Details: 02/07/2018
, Found no display, but both ovens work, needs display; ordrng 1 WP71001872 (DISPLAY 279.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,schdld next appmnt for 2/12 MON !,
We serviced a
KITCHENAID COOKTOP ELE
Model KGCS166GSS09
Near Pepper Pike, OH 44124
Robert A.
Job Details: 02/07/2018
nstalled holder and screws, left front burner, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS11
Near WARRENSVL HTS, OH 44122
Robert A.
Job Details: 02/07/2018
Found i/m continuosly cycling, not calling for water needs i/m, replaced, i/m cycled and filled, op test okNc per ls; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AW0
Near Walton Hills, OH 44146
Robert A.
Job Details: 02/07/2018
Found element shorted, Pig tail damaged, found 220vac to bake element, needs cord and elementCust to contact wp and let us know; ordrng 1 TJ5604 (CORD25.96) and 1 W10779716 (ELEMENT55.77), used 1
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
Ran diagnostics, 7-1 no heat, 4-3 motor not running, water temp at fill 90deg, wash motor running, heater working, no codes at end of cycle, suggest running hot water in sink before starting unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB855DC0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
Cc not enough water, Ran diagnostics, no codes, ran test 51all passed, ran test 52 load cal, checked pressure hose, good, reset on control, drain hose correct, started deep water wash, good, poss air leak at control, op test okCalled tl sm; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model SF272LXTD1
Near Kent, OH 44240
Robert A.
Job Details: 02/07/2018
Tested all top burners, good, tested broil good, tested bake, good, talked w/cust, said unit will preheat, then disp would go blank, after a min would turn back on, only happened 1time, watched preheat, clock stayed on, watched unit cycle several times, good, ran diagnostics, good, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Rootstown Township, OH 44272
Robert A.
Job Details: 02/07/2018
Installed timer, ran unit, timer moving, op test ok; Job Cmpltd,
We serviced a
KGCC566RBL05 kitchenaid
Model cook top
Near Grafton, OH 44044
Paul H.
Job Details: 02/07/2018
Replace harness opt test good,turn burners on and off all good ; Job Cmpltd
We serviced a
MAYTAG DISHWASHER
Model MDB4000AWW
Near Chester Township, OH 44026
Arthur V
Job Details: 02/07/2018
Found lower rack with broken tines causing no where for the upper tower to mount to rack. Needs rack Rack NLA. called SM he will contact AHS. Told customer she will hear from AHS shortly Unit operating properly except for tower issue. DID NOT COLLECT ANY MONEY PER AJM ; ordrng 1 99001487 (rack assy,lower),
We serviced a
KUDE48FXSS5 dishwasher
Model kitchenaid
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/07/2018
Installed disp. Op test ok. ; Job Cmpltd,
We serviced a
JJW9630AAB jennaire
Model double wall oven
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/07/2018
Installed hinge kit and gasket. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Ran a temp check on oven at 350 deg. Raised temp by 30 deg no good. Temp is 30 deg off after raising temp at control. Ordering control And sensor reschedule per customers request. DO NOT MOVE UP ; ordrng 1 W10833885 (sensor) and 1 WPW10348712 (cntrl-elec), schdld next appmnt for 2/21 WED 8-12,
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Cust complaint unit smells like its burning. Cycled unit in spin. Op test good. Cust states clothing is coming out clean and dry. Cycled in spin again using my amp probe. Amp reading 3.7 at its highest on high spin. Did not smell any burning after twice spinning out. Ran diagnostics no errors documented. Let unit cycle in agitate. Unit working as designed. Let unit wash and then spin out for the third time no smells customer did not smell anything while diagnosing Unit op test good. Good power w/ a proper ground ; Job Cmpltd, O-emld
We serviced a
AMANA DRYER
Model NED4655EW1
Near Chardon, OH 44024
Arthur V
Job Details: 02/07/2018
Found no 220 v at dryer. 120 on both hot wires to neutral. But no 220 across hot wires. Advised cust she needs a electrician to provide correct power to unit Customer purchased on 11 24 17. But just installed it advised cust about hazards with foil venting. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW1
Near Lakewood, OH 44107
Brian B
Job Details: 02/07/2018
CC of squeak noise when sensing and washing. Ran diag, fault codes for unbalance load, overloaded, and slow drain. Cleared codes. Ran ser test cycle. All functions normal, drain out is normal. no squeaky noise when agitating or spinning. Advised customer on soap usage and loading. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FZEM00
Near Cleveland, OH 44109
Brian B
Job Details: 02/07/2018
Removed Freon, Replaced evap and compressor and dye filter. Evac to 30”, held for 10 min. Recharge 4.2 oz freon. Closed system. Set controls and monitored temp. Op test ok.; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
, Ran diagnostics, no codes, ran recal cycle, good, hot and cold correct, talked w/cust, using too much soap, need to use 1-2 tablespoons of soap, unit working correct, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
7, Found no disp, not working, c/b receiving power, needs control, ribbon brittleOfr 1606002387; ordrng 1 W10468660 (PANEL) and 1 WMH31017AW2 (CONTOL), schdld next appmnt for 2/13 TUE !, saved tckt [SdLink
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
No sump received, need to reorder; ordrng 1 W11087376 (SUMP), schdld next appmnt for 2/13 TUE !,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 02/07/2018
Installed drain pump, op test okOfr. 1606002382; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
Installed left ff door, op test ok; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Aurora, OH 44202
Robert A.
Job Details: 02/07/2018
Ran diagnostics, 3-3 owi failure, 4-3 motor not running, found power to motor not a steady 120vac, motor not running, needs sump, owi and control.; ordrng 1 W10723295 (OWI SENSOR) and 1 W11085683 (SUMP) and 1 W11087210 (CONTROL), schdld next appmnt for 2/13 TUE !
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details: 02/07/2018
Installed deflector kit, op test ok; Job Cmpltd,
We serviced a
WW27430P JENN-AIR
Model RANGE
Near South Russell, OH 44022
Corina B
Job Details: 02/07/2018
CC that the bake element does not work, the broil does. Pulled unit out. Found the bake elements are open. There is not 240volts going to the element. Will need a new control and bake elements. Advised cust that when replacing the control if the ribbon cable splits, the part is no longer available and that they would need to replace the unit, cust is good with that. ; ordrng 1 WP71001872 (cntrl-elec) and 2 WP7406P272 (BAKE ELEMENT)s, schdld next appmnt for 2/14 WED
We serviced a
WRF535SWBM00 WHIRLPOOL
Model REFRIGERATOR
Near LaGrange, OH 44050
Macaulay G.
Job Details: 02/07/2018
Replaced freezer door and freezer door gasket. Used steamer to stretch and form gasket. Seals ok now.; Job Cmpltd
We serviced a
MVWB835DW3 maytag
Model washer
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
Dispenser housing broken ordering new; ordrng 1 W11172234 (HOUSING )
We serviced a
GI6FDRXXY07 whirlpool
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 02/07/2018
Contact module broken ordering ice maker; ordrng 1 WPW10377151 (icemaker),
We serviced a
MDB7609AWW2 maytag
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
No response power unit fine need main control,ordering control board and UI; ordrng 1 W10811156 (panel-cntl) and 1 W11202746 (CNTRL BOARD )
We serviced a
JDB9000CWP3 jennaire
Model dishwasher
Near Broadview Heights, OH 44147
Chad P.
Job Details: 02/07/2018
Customer complaint is that dishes are not coming clean, found debris in spray arms; ordrng 1 W11101428 (SPRAYARM LO) and 1 WPW10448645 (SPRAYARM UP),
We serviced a
MVWX655DW1 WASHER
Model MAYTAG
Near Cleveland, OH 44111
Macaulay G.
Job Details: 02/07/2018
Replaced main control board and collected core. Ran through calibration and test cycles ok. Washer does not have a hot water line run to it. This may be causing the washer to run longer if the cold water to the unit is too cold. If it is too cold, the washer will try to raise the temperature by adding hot water.; Job Cmpltd
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 02/07/2018
Both thermistors test ok. Fascia heater is not operating but is receiving 120 vac. Called tech line to inform and get more information on repairs. Chris advised to get fascia and user interface. Office to order fascia and UI.; ordrng 1 W11089931 (panel-ui) and 1 WPW10553630 (escutcheon), schdld next appmnt for 2/13 TUE
We serviced a
GBD279PVQ03 GE
Model COOKTOP
Near University Heights, OH 44118
Dan H
Job Details: 02/07/2018
Customer complaint that ignitors kept lighting after water was spilled into unit, found ignitor switch harness shorted and burned, one burner knob melt ed also, unit needs ignitor harness and burner knob; ordrng 1 WB03T10241 (knob gas vlv (prf-wh) and 1 WB18T10388 (range ignitor harnes), schdld next appmnt for 2/13 TUE
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44104
Dan H
Job Details: 02/07/2018
Customer complaint of ice build up on freezer section floor and of ff door falling off, evaporator drain tube is new paraphernalia style drain tube, drain is clear, found right fresh food section door mount damaged causing door to fall off, unit needs new fresh food section door,(ss) ; ordrng 1 13107810S (DOOR )
We serviced a
GU1500XTLB0 WHIRLPOOL
Model DISHWASHER
Near Bedford, OH 44146
Corina B
Job Details: 02/07/2018
CC that the unit is dead. Found the thermal fuse is open. Will need a new fuse. Called SM to order part. ; ordrng 1 8193762 (thermal fuse), schdld next appmnt for 2/13 TUE
We serviced a
KDTE204DSS1 kitchenaid
Model dishwasher
Near Avon, OH 44011
Paul H.
Job Details: 02/07/2018
CC detergent sticking to dispenser, removed dispenser gasket and cleaned, started a wash to check static fill temp, 79F, this is too low, primed line at sink and checked again, 96F, better but could still cause dissolving issues, explained to customer, unit functioning correctly though.; Job Cmpltd
We serviced a
WMH31017FS0 whirlpool
Model micro oven
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/07/2018
Replace harness,boil cup of water,open door and close door,opt test good ; Job Cmpltd
We serviced a
KUDS35FXSS8 kitchenaid
Model dishwasher
Near North Olmsted, OH 44070
Paul H.
Job Details: 02/07/2018
Replace CNTRL elec,and panel CNTRL,ran diagnostics test all good
We serviced a
WMH53520CS7 whirlpool
Model micro oven
Near Parma, OH 44134
Chad P.
Job Details: 02/07/2018
Installed control and sensor. Op test ok. ; Job Cmpltd
We serviced a
WDF560SAFM2 whirlpool
Model dishwasher
Near Cleveland, OH 44134
Chad P.
Job Details: 02/07/2018
Installed console inner door and tub assy. Op test ok. ; Job Cmpltd
We serviced a
WFG320M0BB0 WHIRLPOOL
Model RANGE
Near Brook Park, OH 44142
Macaulay G.
Job Details: 02/07/2018
Replaced door glass mounting brackets and door gasket.; Job Cmpltd
We serviced a
WRS322FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Bedford Heights, OH 44146
Corina B
Job Details: 02/07/2018
CC that the ice bin is not complete. Found the ice bin is not complete, it's just the shell for the ice bin. Unit is not hooked up to any water at this time. Will need a complete ice bin. Called SM to order part. Cust can install part. ; ordrng 1 WPW10558424 (ice-contnr)
We serviced a
WFG515S0EW1 WHIRLPOOL
Model RANGE
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/07/2018
Found brown marks that could not be scrubbed off. Paint is staining. Office to order cooktop.; ordrng 1 W10457443 (cooktop), schdld next appmnt for 2/13 TUE
We serviced a
ETW4400SQ0 ESTATE
Model WASHER
Near Garfield Heights, OH 44125
Dan H
Job Details: 02/07/2018
Customer complaint of loud banging sound and basket moving around, confirmed, units leveling springs are worn out, ordering new leveling springs, ; ordrng 3 8316845 (spring)s and 1 WPW10250667 (spring), schdld next appmnt for 2/13 TUE
We serviced a
GTWN3000M2WS GE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 02/07/2018
Replaced the shaft. Optest ok. ; Job Cmpltd
We serviced a
MVWB765FW0 maytag
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/07/2018
Replaced slider assembly and tested, no noise, ran test 51, op test ok.; Job Cmpltd
We serviced a
KRMF706ESS01 kitchenaid
Model refrigerator
Near Grafton, OH 44044
Paul H.
Job Details: 02/07/2018
Replaced freezer drawer brackets and shaft, replaced left fresh food door, no scratches, proper operation of drawers, op test ok.; Job Cmpltd,
We serviced a
KDTE104ESS4 KITCHENAID
Model DISHWASHER
Near Strongsville, OH 44136
Macaulay G.
Job Details: 02/07/2018
Dishwasher is not filling up with enough water to completely get the soap out of the dispenser. Float is testing ok. Dispenser is also broken at bottom edge. Office to order electronic control and detergent dispenser.; ordrng 1 W10861000 (detergent dispenser) and 1 W10909703 (cntrl-elec), schdld next appmnt for 2/13 TUE
We serviced a
KSSS48QKX00 KITCHENAID
Model REFRIGERATOR
Near Strongsville, OH 44149
Macaulay G.
Job Details: 02/07/2018
Replaced bracket. Tested ok.; Job Cmpltd,
We serviced a
WRT518SZFM00 whirlpool
Model refrigerator
Near Valley View, OH 44125
Chad P.
Job Details: 02/07/2018
Unit in garage. Advised on operations when in garage. Op test ok. ; Job Cmpltd
We serviced a
MEDB835DW3 maytag
Model dryer
Near Wellington, OH 44090
Paul H.
Job Details: 02/07/2018
, Pre ID was a miss, is is capacitive touch related, intermittent operation, needs console, ordering; ordrng 1 W11099769 (CONSOLE)
We serviced a
WMH32519FS0 WHIRLPOOL
Model MICROWAVE
Near Berea, OH 44017
Macaulay G.
Job Details: 02/07/2018
Replaced high voltage diode, capacitor, and magnetron. Tested and heated ok.; Job Cmpltd
We serviced a
WED49STBW1 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Macaulay G.
Job Details: 02/07/2018
Tested dryer on energy preferred setting. Dryer is cycle heat on and off properly. Explained that the dryer is operating properly. Tested ok.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Royalton, OH 44133
Dan H
Job Details: 02/07/2018
Customer complaint of water leaking from dispenser, confirmed, found water leaking from ice chute, ice chute is filled with water, ice bin filled with a solid chunk of ice, Adjusted ice maker water level screw, ice maker started harvest cycle, ice maker ejected ice and filled, ice maker did not over fill, no water observed leaking from ice maker fill tube, unit is operating as designed, if problem continues suggest replacing fill valve; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Parma, OH 44129
Dan H
Job Details: 02/07/2018
Customer complaint that unit shakes, ran diagnostics no error codes found, ran high speed spin, unit is shaking normally, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
We serviced a
KUDS30IXSS1 KITCHENAID
Model DISHWASHER
Near Bainbridge, OH 44023
Corina B
Job Details: 02/07/2018
Replaced the parts listed. Optest ok. The dogs got ahold of the UI and chewed the one corner. Took pic. UI is working as designed. ; Job Cmpltd
We serviced a
WDF760SADW0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corina B
Job Details: 02/07/2018
Called cust pre-Id. Will need a new control and UI housing. Called SM to order parts ; ordrng 1 W10751502 (elect control board) and 1 W10847890 (housing-ui), schdld next appmnt for 2/13 TUE
We serviced a
WRF989SDAE00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 02/06/2018
Ran diagnostics test 56, E0, no errors, checked for ice in mold, none, ran test 45, IM filled fine, IM was just replaced, if not power cycled or was hot-swapped, can cause IM to make one batch the time out, power cycled, should correct, verified IM temp and fan operation, fan good and temp dropping to appropriate level, advised customer to monitor, if we get recalled, pre-ID IM fan and IM; Job Cmpltd