Service History 792 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Mentor, Ohio 44060

Dan

Job Details: 09/27/2021

"Customer complaint that unit is not agitating , found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PLEASE; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near Painesville, Ohio 44077

Dan

Job Details: 09/27/2021

"Customer complaint of ice build up on fresh food section evaporator , confirmed, unit needs new control and evaporator thermistor, control is no longer available ; ordrng 1 WPW10277799 (Thermistor) and 1 W10581605 (Control)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Willowick, Ohio 44095

Joe O

Job Details: 09/27/2021

"Cc: door sagging, bellow pluggedCustomer cleared bellow prior to coming out. Found hinge and caps worn. Found error codes f8e3(over flow conditions) f6e3(communication error). All voltages are present. Unit is functioning as designed. Needs hinge and caps. Customer does not want to repair at this time.Took (unused) bellow for return ordrng 1 WPW10208415 (door hinge) and 4 WPW10208398 (cap)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44108

Joe O

Job Details: 09/27/2021

"Cc: replaced filter, now no water or iceFound no water flow. filter was not seated correctly. Re seated filter. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 09/27/2021

"Replaced the freezer gasket and ice maker. Tightened the freezer handle. Found both ff gaskets torn in the corner. Will need new gaskets. ; ordrng 2 W11368721 (Gasket)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

HOT POINT WASHER

Model HTW200ASK1WW

Near Madison, Ohio 44057

Dan

Job Details: 09/27/2021

"Customer complaint that loud noise in spin cycle and not washing as well, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 WH38X27335 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 09/27/2021

Installed latch. Tested. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cleveland, Ohio 44111

Manny

Job Details: 09/27/2021

"Cc unit has power but not heating, found magnetron thermostat open, ordering thermostat and magnetron ; ordrng 1 W10832024 (Magnetron thermostat) and 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Cc of noise when spinning Found 2 noises 1 bearings in gearcase and tub hub stripped out Needs hub and gearcase ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 09/27/2021

"Installed sump Ran test cycle I am not longer getting power from control Getting error for heater circuit, dispenser, and motor errors Needs control Customer does not want to repair. ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Cc unit not cooling Found evap fan not running Spun blade and it started to run but is choppy / surging and found freezer led out Can not determine if its a control issue or fan Control board , fan , and led needed Office to schedule ; ordrng 1 WR55X39647 (Board) and 1 WR60X10307 (mtr dc evap fan asm) and 1 WR55X26671 (refrigerator led lig)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

Cc unit is just draining Found pressure tube to be pinched on tub Fixed hose OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Parma, Ohio 44134

Marie V

Job Details: 09/27/2021

"Cc that the unit is leaking. Turned water back on and ran unit. Unit started leaking at the valve. Unit will need water valve. Cust will call if she wants to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, Ohio 44035

Angel

Job Details: 09/27/2021

Replaced lid lock unit started working as it should did not need to call tech line ran a auto test passed. Unit started and ran as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 09/27/2021

Correct ice maker. Installed. Still Wauting on water valve. Office to reschedule ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 09/27/2021

"Replace lid lock op test no good. Found shifter not operating, replaced from T/S. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, Ohio 44074

David R

Job Details: 09/27/2021

Replaced icemaker. Tested. Cycled and called for water. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 09/27/2021

Replaced the control. Pump and motor. Ran a calibration. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Kipton, Ohio 44049

David R

Job Details: 09/27/2021

Cc unit make noise in spin. Went into diagnostics. Found gearcase is loud. Wash plate hard to come off. Might have to break off if needed. Ordering parts.** requesting double labor ; ordrng 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider)

We serviced a

KENMORE RANGE

Model 790.79363402

Near Madison, Ohio 44057

Joe O

Job Details: 09/27/2021

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Found unit not cooling no frost on evap no uv die found 20 inch vac low side , 49 high Called whirlpool non repairable"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/27/2021

Replaced main control ran diagnostics and calibration op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/27/2021

Cc that the touch panel is not working all the time. Confirmed. Replace UI. Tested pass. Explain cust that if fingers are wet or cold it cant detect properly when pressing . Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chardon, Ohio 44024

Jason N

Job Details: 09/24/2021

"Cc unit not dispensing waterCustomer stated unit make all the noises but doesnt spray water. Ran diagnostics, found codes 6-4 for float switch open, and 2-1 for UI stuck button. During diagnostics cycle, unit did not fill with water. Found fork stuck under float. Removed and retested. Unit filled with water and started wash cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW3

Near Madison, Ohio 44057

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not starting, started normal wash cycle, unit started right up , ran diagnostics found f2e1(stuck key) error code, unit passed user interface test, ran test cycle , lid locked valves open, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Joe O

Job Details: 09/24/2021

"Installed drip pan, and evap harness. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

We serviced a

MAYTAG WASHER

Model mvwb400vq0

Near Painesville, Ohio 44077

Corina H

Job Details: 09/24/2021

"CC that there is a fault code of f51 rps sensor failure. Found the bearings are worn. Will need new bearings found oil leaking on the rotor and stator. Will need the bearings, rotor, stator and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Montville, Ohio 44064

Brian M

Job Details: 09/24/2021

Cc of burning smell Found drain pump over heating from not running Replaced using truck stock OP Test Ok ; used 1 W10876600 (PUMP-WATER) from stock

We serviced a

WHIRLPOOL RANGE

Model MER8700DS1

Near Chardon, Ohio 44024

Jason N

Job Details: 09/24/2021

Installed control. Ran bake test to 350 degrees. Good preheat and cycling. Op test good.

We serviced a

GE MICROWAVE

Model JE1590SH01

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Cc: not heatingFound unit is not heating, turn table not moving. Unit only pulling .3 amps. Found control has burn marks. Control Not sending power out. Needs control; ordrng 1 WB27X25300 (smart board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, Ohio 44057

Dan

Job Details: 09/24/2021

"Customer complaint that sometimes the interior lights do not come on and it does not cool, fresh food section temperature at 41 degrees, freezer section temperature at-1 degrees, no corrosion on deli board, customer says unit makes clicking noise sometimes, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/24/2021

Replaced terminal block did not need drain pump was ordered just incase it would not drain out the water inside dishwasher. All water drained out tested. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/24/2021

All dampers were replaced did a auto test. Opt test ok.

We serviced a

KENMORE DRYER

Model 110.78002011

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/24/2021

"Cc unit making squeaking noiseRan dryer op test, confirmed roller or pulley is squeaking under load. Pulled unit apart, found multiple rollers very sticky, not spinning freely. Replaced all rollers, pulley, belt, using truck stock dryer repair kit. Cleaned up roller shafts. Parts under 1 yr warranty, no charge for parts. No noises heard after repair. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Westlake, Ohio 44145

Angel

Job Details: 09/24/2021

"Cc that microwave does not heat. Confirmed tested with a mug with water and does not heat. Will need magnetron, diode, and capacitor. Gave customer estimate they said they will try to call whirlpool to see if they can get coverage for the fix. Do not order parts.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Painesville, Ohio 44077

Dan

Job Details: 09/24/2021

"Customer complaint of squealing noise, confirmed, installed new pulley, rollers, and belt, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/24/2021

Cc unit digits not counting or displaying properlyCustomer stated display is not changing with some wash options and some digits are not even numbers. Confirmed. UI is displaying some numbers incorrectly and multiple wash cycles are turning on when selecting a cycle. Unit needs UI console. ; ordrng 1 W11324037 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44111

Angel

Job Details: 09/24/2021

Belt was replaced ran auto test. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Euclid, Ohio 44117

Jason N

Job Details: 09/24/2021

"Cc unit not washing dishes properly Ran diagnostics, no codes stored. Unit did not not fill with enough water before wash cycle started. Found water course valve partially closed, opened up fully. Ran wash test, filled with proper amount of water. Ran cancel drain out, drain slow out into disposal. Found drain hose partially clogged with food debris. Snaked drain hose out and flushed out remaining debris. Drain out good. Op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland, Ohio 44135

Angel

Job Details: 09/24/2021

"Cc that they were using the washer and saw smoke coming out the tub so they unplugged it. Verified control board and wiring checked good. Looked under washer and found the underneath of the rotor melted from grinding on the floor. Explained to customer that the main cause had to be from a overload because the dampers are good also tried to do a auto test on unit and does not agitate good and does not spin. Will need gear case, stator, rotor, clutch and slider and wash plate replaced. Called safety to notify issue spoke with John explained to him the issue and they said they will not cover damage since the unit is from 2016 and to give them the estimate for the repair. Gave customer estimate. They said they will call whirlpool to give them the complaint. Only estimate.; ordrng 1 W11455453 (Gear case) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10752283 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JJW2430DS01

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 09/24/2021

"Installed UI console. Keypad function test good, no faults. Ran bake test, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 09/24/2021

"Cc unit not coolingCustomer states they noticed the sides and middle of the unit getting hot before the unit stopped cooling and all the ice melted. Compressor not running, checked power at inverter board, good signal voltage 5.5vdc, ac power in good at 122v. Swapped inverter using test inverter from truck. Compressor came on and ran, noticed condenser fan was not running. Checked power in to condenser fan motor, 0v. Tapping on main control causing condenser motor to jump, possible bad relay contacts. Unit needs inverter, main control and condenser fan motor. ; ordrng 1 W10629033 (Inverter) and 1 W10823804 (Control board) and 1 W10124096 (Condenser fan)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/24/2021

"Cc unit not working, also stated that unit was making noise on the lid lock, ran diagnostics found code F5E2 for lid lock fault, replaced lid lock with pre-id part, opt test fail, main control is not sending power to the lock, tried running calibration and unit shut off when is supposed to lock, unit will need a main control. Add customer to cancellation list. Office to contact when part is available for reschedule ; ordrng 1 W11399433 (Electronic control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, Ohio 44011

Gabriel P

Job Details: 09/24/2021

"Replace vent motor and seal, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/24/2021

"Replace filter housing. Turne. Water back on and tested for leaks, no leaks. Ice maker cycled. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 09/24/2021

Found tub damage but the second one was ok took damage basket and parts out also rotor bolt was jam I had to remove basket with it on so I can have more leverage to take it out and transfer all parts to new and put new basket in ran normal cycle and auto test no leaks.also customer did not want me to leave till drain and spin cycle waited to be sure it drain water of clothes wants it spin when it got to 9 minutes it throw up error call whirlpool tech line spoke to Anthony we did all resistance test they pass ask me to replace control and shocks file; ordrng 1 WPW10189966 (Control) and 1 W10820048 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/24/2021

"Cc unit not washing as it should also stated that agitation sounds too slow and far apart. Ran diagnostics and calibration no error codes found. Informed customer of the different agitations during the wash cycle, Ran normal cycle with a load as requested by customer got the item really wet and cancel cycle set to drain and spin, he said the washer is staining his shirt, he showed me a shirt that had rust like stain, didnt find any that can cause rust inside the washer. Verify that the water supply is clean, unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, Ohio 44125

Corina H

Job Details: 09/24/2021

"Used nitrogen after replacing the drier with soap bubbles no leaks on the evaporator or and connections in the back. Recovered refrigerant, replaced drier, Used nitrogen after replacing the drier with soap bubbles no leaks on the evaporator or and connections in the back. pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8700EC2

Near Strongsville, Ohio 44149

Marie V

Job Details: 09/24/2021

"Cc that the unit is making a squeaky noise and thumping noise. Confirmed noise comes from rollers and pulley . Took unit apart and confirmed. Replace dryer kit from T/S , lubricaded and cleaned inside unit and blower wheel. Put back together and ran unit. Op test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, Ohio 44041

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled up to normal water level, unit is operating as designed"

We serviced a

KITCHENAID KITCHEN

Model KDPE234GPS0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks and started normal wash cycle, glasses filled, incoming water temperature at 88 degrees, advised customer to run hot water in sink before starting, unit is operating as designed n"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS0

Near Fairview Park, Ohio 44126

Angel

Job Details: 09/24/2021

Cc that sometimes when they were heating something up the turn table would stop. Since it was a intermittent issue i still replaced the turn table motor and explained to the customer to try to center the weight in the middle and not on the sides to even out the weight and prevent from future damage. Tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 09/24/2021

Replaced the strike. Started a spin. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2021

"Customer complaint that the lid does not close properly, confirmed, unit needs new hinges and lid; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 09/24/2021

"Replaced the dsi board, the valve and the igniter. Used soap bubbles on the lines. . Heated oven to 350* cycled several times. There are pans in the bottom draw. Advised cust to not push the pans towards back. Opt test ok. Tech line is closed when at appointment"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/24/2021

"CC that the towels smelled burnt when they were done drying. Checked the vent outside clear. Cycled the dryer on air fluff no heat, low 180 to 130 , medium 210 to 160 high 250 to 200. Working as designed. Opt test ok"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, Ohio 44108

Corina H

Job Details: 09/24/2021

"CC that there was clothes stuck under the washer, the lid lock strike is missing. Confirmed. Checked the latch, good. Will need a strike and screwed. Customer is going to get screws and install the parts. ; ordrng 1 137513712 (Strike), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Conneaut, Ohio 44030

Dan

Job Details: 09/24/2021

"Installed new deli control , led control, and main control, deli control is still not working, unit needs new drawer harness ; ordrng 1 W11170612 (Harness)"

We serviced a

GE REFRIGERATOR

Model CFE28TSHLSS

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Installed ff evap fan, and freezer evap thermistor. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART308FFDM07

Near Cleveland, Ohio 44105

Manny

Job Details: 09/24/2021

"Cc door gasket is loose, found gasket coming off on a corner, reset gasket opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44105

Manny

Job Details: 09/24/2021

"Cc glass falling of the unit, found stainless steel panel completely off the unit and out door glass is being hold by the 2 bolts on the handle, he said there is a service pointer addressing the issue. Issue can be corrected by ordering kit. Got transferred to safety to report findings was on hold for, told me to document findings and give customer the quote for repair.; ordrng 1 W10883496 (Oven door brkt kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE STACK W/D

Model 417.90802992

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

Pulled drum found heating element shorted to ground. Quoted customer for additional part. Customer stated she does not want to go through with repair. Office to refund parts and labor. Took new unused part to return. ; ordrng 1 131475320 (heater assy)

We serviced a

GE DRYER

Model GTD65EBSJ0WS

Near Shaker Heights, Ohio 44122

Manny

Job Details: 09/24/2021

"Cc unit not starting, found broken belt, ordering belt. Place customer in cancellation list if part gets her sooner.; ordrng 1 WE12M29 (Drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/24/2021

Wrong door was ordered Needs left deli drawer door ; ordrng 1 W10815668 (dor-fip bl)

We serviced a

GE DRYER

Model n/a

Near Shaker Heights, Ohio 44120

Manny

Job Details: 09/24/2021

"Cc unit heating sometimes and has a squealing noise, found slider and bulk head with deterioration bearing on back of drum is damaged and bearing retainer has a lot of wear, thats the squealing noise, the no heating part is causing by the coils the are vibrating and open intermittently. Unit will need front and back bearings, bearing retainer and front bearing support as well as. Oth coils; ordrng 1 WE25M40 (Bearing kit) and 1 WE1X461 (Bearing retainer) and 1 WE3X77 (Front bearing support) and 3 WE3X87 (Drum sliders)s and 1 WE4X692 (Dual coil) and 1 WE4X693 (Main coil), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Cleveland, Ohio 44113

Manny

Job Details: 09/24/2021

"Cc unit not defrosting, explain to customer that there is not a defrost heater on the RC evap, only the fan and if the fan is not working there will be frost buildup on the evaporator due to the lack of air flow, found Evan fan not running it will try to start but just make a clicking noise, ordering evap fan office to contact customer for next service appointment when parts arrive ; ordrng 1 W11396715 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model HAV2557AWW

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Cc: flooded, now not workingMoisture got in harness, and motor. Needs harness, belt and motorHarness shows discontinued ; ordrng 1 WP21001950 (motor-drve) and 1 WP21352320 (belt) and 1 21001975 (harness- w(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, Ohio 44103

Manny

Job Details: 09/24/2021

Replaced shifter actuator opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 09/24/2021

"Cc that the unit does not drains all the water out and sometimes work on quick wash. Ran diag found error code f8E3 over flow conditions F5E2 door lock error. Found unit is leaking from cold hose and bellow, unit is a little rusted inside, showed cust. Also latch was too tight to I got it a little loose so when the cycle starts it can lock the door properly. Ran drain and spin, pass. Unit will need a new pump, I verify catch and it has 2 quarters, that will not make it not drain. Drain pump is getting week, gave estimate to cust. For now they will monitor explain that if unit is off balance it will cause the same thing , not drain all the way. Op test ok; ordrng 1 W11106747 (Bellow 152.18) and 1 WPW10391443 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VPF2

Near Solon, Ohio 44139

Brian M

Job Details: 09/24/2021

"Cc of frost build up again on right side Found gasket not sealing Fixed gasket door is sealing properly Advised on product placement and to make sure door shuts if issue comes back Id recommend the rails ; ordrng 2 WP13055901 (slide)s and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS00

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 09/24/2021

"Replaced door. Door wont close. It must have too much foam and lines does not allow door to shut all the way. Will need new door. And cust will need snack pan, one corner of it that holds the whole door snapped.; ordrng 1 WPW10542033 (Pan snack) and 1 LW10755680 (Door)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS00

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 09/24/2021

"Cc that the unit had lots of frost on freezer that the top drawer from freezer got stuck with ice maker arm because it got stuck with the ice. Looks like door was left open a little, explain cust that If door does not close all the way the ice will melt because warm air from outside is entering freezer , ice will melt and as soon as the door gets close it start to cool back down and mostly thats what got the ice maker arm get stuck in. Advice cust to always make sure that the door is closed all the way. Aalto turned moisture sensor on mullion on because theres moisture on it. It was turned off. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Aurora, Ohio 44202

Brian M

Job Details: 09/24/2021

Recovered refrigerant Installed and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.25 oz r134a Pressure sitting at 10 on ff and 5 fr normal frost pattern OP Test Ok

We serviced a

HOT POINT DISHWASHER

Model HDA2000V35WW

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Cc: flooded, not workingFound moisture under unit. With need pump and mot or assembly, and harness.Cannot source harness for unit, spoke with BJ, stated we cannot properly repair without harness; ordrng 1 WD26X10051 (mechanism s/s asm)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Independence, Ohio 44131

Marie V

Job Details: 09/24/2021

"Cc that the unit is not pumping water thinks is the motor. Started a normal cycle, unit fills but does not wash, check for power 120V to motor. Motor not running. Will need new pump assembly. Cust will call kitchen-aid . ; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 09/24/2021

Cc front right burner not working Tested power at burner no good replaced switch and burner OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model mvw6230hw2

Near Mantua, Ohio 44255

Brian M

Job Details: 09/24/2021

Installed valve ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near East Cleveland, Ohio 44112

Corina H

Job Details: 09/24/2021

"CC that there is water in the ff section. Confirmed. Found the drain tube clogged with ice. Checked the gaskets, good. Steamed out the drain. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Independence, Ohio 44131

Marie V

Job Details: 09/24/2021

"Cc that the bottom rack seems to be like coming off or not closing right, right now is not doing it. Check unit inspected , found a spatula on one on the rails could have been preventing from closing or opening but is was good. Advice cust to monitor. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 09/24/2021

"Replace ice maker,opt test ok"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Fairview Park, Ohio 44126

Angel

Job Details: 09/24/2021

Cc that dryer was not heating. Confirmed it was not heating. Verified vent for air flow good. Verified fuses tested good. Took off front to verify ignitor and it was good found wire harness on motor loose connected all the way tested unit and started heating explained to customer. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, Ohio 44111

Angel

Job Details: 09/24/2021

Cc that unit was sounding like an airplane. I spinned basket by hand and sounded normal. Ran diagnostics no error codes also did a manual spin and agitation and it sounded normal. Looked under unit everything was clean no oil from gear case anywhere. So i ran a rinse and spin with clothes to see if it would make the sound with weight in it and it did the sound was the cam slipping will need the cam did mot have one in truck stock will need to order.ordering cam office to schedule with customer part out of stock.; ordrng 1 W10721967 (Cam)

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Parma, Ohio 44134

Marie V

Job Details: 09/24/2021

"Cc that the unit does not make noises while running but as soon as it starts it makes a noise. Cust said that it was the tone will not sound. Took back panel off and check connection was loose, Pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near North Benton, Ohio 44449

Brian M

Job Details: 09/24/2021

"Cc no ice Found Icemaker showing that harvest temp warm Needs icemaker ; ordrng 1 W11483245 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Diamond, Ohio 44412

Brian M

Job Details: 09/24/2021

Cc of no cool Found no Uv dye Connected gauges found unit to be in a 10 in vac but needle moving back and forth to 0 Possibly a floating restriction but then they improved and now pressure are normal 5 on Low side

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Windham, Ohio 44288

Brian M

Job Details: 09/24/2021

Ran entitlement under 1 year Cc unit doesnt seem to spin out blankets Found error for drive system followed tech sheet Could not duplicate a issue Advised on load size

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Walton Hills, Ohio 44146

Jason N

Job Details: 09/24/2021

"Installed freezer gasket, cleared ice and frost from unit. Installed new ice maker fill tube. Ran ice maker harvest test. No leaks, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

MAYTAG DISHWASHER

Model MDC4100AWX

Near Mentor, Ohio 44060

Corina H

Job Details: 09/24/2021

"CC that the unit does not drain. Confirmed. Here the motor humming. Called BJ Got the impellers apart. Will need the seal kit. Office to reschedule appointment ; ordrng 1 WP6-915435 (Seal kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.2890279

Near Painesville, Ohio 44077

Joe O

Job Details: 09/24/2021

"Cc: not completing cycleCustomer stated unit filled, drained, and would not cycle after that. Not draining or spinning out clothes. Found lid switch faulty. Needs lid switch; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QHX00

Near Aurora, Ohio 44202

Jason N

Job Details: 09/24/2021

Installed ice door kit. Op test good.

We serviced a

MAYTAG DRYER

Model MED3500FW0

Near Berea, Ohio 44017

Gabriel P

Job Details: 09/24/2021

"Customer said technician CB told him that it will take two technicians to get dryer fix cause unit is a stackable unit and also,is in a small closet call senior technician bj threw FaceTime and show him how difficult it is senior technician bj check pvr for any two tech notice he didnt find any records so technician cb forgot to put it on pvr will need to reschedule cannot fix on my own requesting two techs ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WED9200SQ0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not working, confirmed, found belt snapped and idler pulley seized , installed dryer repair kit, op test good ; used 1 4392067 (Repair kit) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Madison, Ohio 44057

Dan

Job Details: 09/24/2021

"Installed new led control, led module, and deli control, op test good ; used 1 W11462342 (Led module(chrome)) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD6120HC0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/24/2021

"Cc that the unit has condensation inside sometimes when is not in used and if you leave the clothes inside they will get damp. Ran unit . Runs good. Will need a vent company to take a look at it because I cant see where the vent comes out to, second floor."

We serviced a

WHIRLPOOL DRYER

Model WED5540SQ0

Near Painesville, Ohio 44077

Joe O

Job Details: 09/24/2021

Cc: no heatFound thermal cut off open. Needs thermal cut off. Replaced thermal cutoff. Op test ok ; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4ES02

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 09/23/2021

Installed boards ran test cycle Customer not satisfied with the noise coming from fan Advised that this is normal operation noise Ran test bake to 250 OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 09/23/2021

"Cc that when the drying cycle starts it smells bad. Ran diagnostics and no error codes also did a auto test 2 times to see when the heating element starts to see if it smells but no smell. Verified all wiring underneath, drain pump, terminal box, and main control board wiring everything is normal nothing burnt or out of the ordinary. Could not duplicate issue. Explained to customer to monitor for now she said she was gonna run the unit and if she smells it again she would call back. Opt test ok."

We serviced a

GE WALL OVEN

Model JGRP17WEW5WW

Near Kirtland, Ohio 44094

Corina H

Job Details: 09/23/2021

"Replaced the igniter. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Cleveland, Ohio 44135

Marie V

Job Details: 09/23/2021

Replaced drain pump. And ran Calibration and auto test. Pass. Op test ok

We serviced a

JENN-AIR DBL WALL OVEN

Model WW30430P

Near Austinburg, Ohio 44010

Dan

Job Details: 09/23/2021

"Customer complaint that top oven is not heating, Confirmed, found bake element broken, element is receiving 240vac, found door hinges sprung, unit needs new bake element and hinges; ordrng 1 WPW10310258 (Element) and 2 WP74008014 (Hinge)s, used 1 SHIPPING (shipping and handling) from stock"

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