We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Willoughby, Ohio 44094
Jeff M
Job Details:
06/22/2021
Customer had two issues one was the cloudiness of the water which that eventually worked itself out. And another was a popping sound coming from the back of the machine I pulled the machine out put my ear to the back wall and the popping is coming from the evaporator as the Freon is passing through the system completely normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44128
Jason N
Job Details:
06/22/2021
"Cc unit taking too long to wash and unit shakes in spin.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Advised customer about cycle times depending on cycle chosen and cycle options turned on, possible cycle times may exceed 2 hours. Unit is working as designed."
We serviced a
JENN-AIR RANGE
Model JGS8850BDS
Near Beachwood, Ohio 44122
Jason N
Job Details:
06/22/2021
"Cc unit needs new oven ignitorConfirmed oven will not light, ignitor physically open. Replaced ignitor using customer supplied part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, Ohio 44139
Brian M
Job Details:
06/22/2021
Cc unit not working properly Ran test cycle no good Found all holes on spray arms to be clogged Removed and cleared debris from all arms Ran diagnostics auto test no errors and completed with no errors
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
06/22/2021
"Cc unit not working properly Found error for low flow/ over flow/ acu motor not reaching rpmsRan diagnostics test found no issues but unit will just randomly shut off Ran UI test and again unit shuts off Needs UI abs control ; ordrng 1 W11201292 (cntrl-elec) and 1 W10911043 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Shaker Heights, Ohio 44120
Brian M
Job Details:
06/22/2021
Replaced door Advised to give it 72 hours to make ice
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Aurora, Ohio 44202
Brian M
Job Details:
06/22/2021
Cc unit flooded basement Customer had washer moved out of laundry room Moved back in ran diagnostics test no leaks Ran bulky deep fill setting Basket filled no leaks Ran drain and spin no issue found at this time Advised to watch
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, Ohio 44040
Joe O
Job Details:
06/22/2021
Installed ui. Ran test bake. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HW-6
Near Cleveland, Ohio 44113
Dan
Job Details:
06/22/2021
"Customer complaint that door will not close, confirmed, found interlock switches broken, unit need new door switches; ordrng 1 W11433682 (Interlock) and 1 W11551761 (Interlock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, Ohio 44094
Joe O
Job Details:
06/22/2021
Installed drain pan and drain tube. Op test ok
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, Ohio 44024
Joe O
Job Details:
06/22/2021
Installed sump kit and sump mold. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Cleveland, Ohio 44135
Corina H
Job Details:
06/22/2021
Replaced the lock. Ran a calibration. Started a spin cycle. Optest ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB1
Near Highland Hills, Ohio 44122
Jason N
Job Details:
06/22/2021
"Installed infinite switch and knobs. Could not test unit, customer had moved unit out to garage and replaced with another."
We serviced a
SAMSUNG DRYER
Model DV45K6200EZ/A3
Near Parma, Ohio 44129
David R
Job Details:
06/22/2021
"Replaced rollers, all 4. Replaced idler. Tested, good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near Parma, Ohio 44129
David R
Job Details:
06/22/2021
"Cc unit will sometimes make ice and when they use it all up, sometimes takes days to make or drop anymore. Went into diagnostics, icemaker error codes reading E2, motor lost position. Went through and cycled icemaker and called for water. Ordering icemaker ; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Streetsboro, Ohio 44241
Brian M
Job Details:
06/22/2021
Installed led OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Eastlake, Ohio 44095
Jeff M
Job Details:
06/22/2021
The left side of the upper rack rail was catching the seal pulling the seal out of its channel. I installed the new sealed unit tested good. I dont think the original seal was pressed into the channel completely allowing a little bit of overhang for the rack to catch on
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
06/22/2021
"Cc unit not powering on unit Customer stated unit will randomly not power on or not respond, would have to unplug unit and plug back in to be able to use. Found unit will not power on. Checked power in to control board, good at 121v, checked power out to ui, good at 13.7v. Unit powered on, but UI functions not responding. UI or main board communication issue. Ordering both console and main board. Main control not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W11378949 (Console) and 1 W11512506 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, Ohio 44113
Dan
Job Details:
06/22/2021
"Customer complaint that unit shuts off after a few minutes, ran diagnostics no error codes found, moisture sensor is working, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT519SZDM00
Near Cleveland, Ohio 44109
Dan
Job Details:
06/22/2021
"Customer complaint that unit is not cooling, freezer section temperature at 46 degrees, fresh food section temperature at 59 degrees, compressor and condenser fan are running, good frost pattern on evaporator, evaporator fan is not running, installed new evaporator fan motor, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Garfield Heights, Ohio 44125
Dan
Job Details:
06/22/2021
"Customer complaint that there is no control over burners and unit is not level, adjusted burners and leveled unit, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Bedford Heights, Ohio 44146
Dan
Job Details:
06/22/2021
"Customer complaint that unit is not cleaning, wash motor tests good, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chagrin Falls, Ohio 44023
Dan
Job Details:
06/22/2021
"Customer complaint that lid is locked, ran entitlement, unit is under warranty until 7/14/21, ran diagnostics found f7e1(basket speed fault) error code, unit is not spinning, found a piece of plastic jammed between tub and basket, plastic piece fell into tub while attempting to remove, unable to remove basket to retrieve, unit needs new basket, tub, hub, gearcase, drain pump filter and wash plate, several parts are out of stock so not scheduling return appointment ; ordrng 1 W10752283 (Wash plate) and 1 W10528947 (Hub) and 1 W10752719 (Basket) and 1 W11089264 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Tub) and 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, Ohio 44129
David R
Job Details:
06/22/2021
Cc unit not coming on. Press on button multiple times and unit coming right on. Audio working. No error codes. Ran a normal cycle. Good. Also wanted unit leveled and adjusted. Corrected. Tested. Good. Unit working good. Op test ok.
We serviced a
GE DISHWASHER
Model GDF530PGM0CC
Near Painesville, Ohio 44077
Joe O
Job Details:
06/22/2021
"Cc: not heatingCustomer replaced heating element, did not reset fuse. Reset fuse. Ran diagnostics test cycle. Op test ok"
We serviced a
GE DISHWASHER
Model GDWF160R10SS
Near Painesville, Ohio 44077
Joe O
Job Details:
06/22/2021
Installed water valve. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Painesville, Ohio 44077
Joe O
Job Details:
06/22/2021
replace door opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/22/2021
Replace door opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Brecksville, Ohio 44141
David R
Job Details:
06/22/2021
"Replaced water valve. Tested. Good. Pipes still chatter a little, older house. Customer wants to keep in new part."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/22/2021
The drain in the rear was frozen I replaced it with truck stock unit tested good the part is covered under a manufacturer special projects service W10632338E; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Broadview Heights, Ohio 44147
David R
Job Details:
06/22/2021
"Cc unit not spinning. Found hub is stripped. Screws are stripped inside as well. Will need a new basket, hub and screws. Basket is under 10 year extended warranty. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 W10752719 (Basket) and 1 W10528947 (Hub) and 6 WP8533953 (Screws)s, used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Strongsville, Ohio 44136
David R
Job Details:
06/22/2021
"Cc unit not filling up. Found that the drain hose is on the floor. Let customer know per owners manual that the drain hose has to be a certain height, check owners manual if needed. Usually suggest the height of the washer. Corrected, put hose in tub next to it. Ran a normal cycle. Showed customer. Unit test good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ1
Near Chagrin Falls, Ohio 44022
Dan
Job Details:
06/22/2021
"Customer complaint that right rear igniter is not arcing, confirmed, found igniter cracked and arcing under burner head, unit needs new igniter, part is out of stock so not scheduling return appointment ; ordrng 1 W11453920 (Igniter)"
We serviced a
MAYTAG WASHER
Model LAT9700AAW
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
06/22/2021
"Disassembled unit, drained oil from transmission. Replaced bottom nose seal. Refilled with fresh oil. Reassembled unit. Ran wash test then spin test, unit will only agitate. Brake assembly not disengaging for spin mode. New brake assembly would require special tool for replacement, tool (Y038315)is no longer available. No further repair to be done on unit."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Westlake, Ohio 44145
Gabriel P
Job Details:
06/22/2021
"Follow each step of seal system and lock ring them put in to vacuum and add refrigerant 134 no leak showing,opt test ok"
We serviced a
GE DISHWASHER
Model GDT695SSJSS
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/22/2021
The drain pump is getting power but its not rotating needs a new drain pump; ordrng 1 WD19X24829 (Pump) and 1 S
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2844LPE
Near Geneva, Ohio 44041
Jeff M
Job Details:
06/22/2021
The unit is not making any ice. I found the cavity was broken and the sensor for the icemaker is also broken. Theres no water making it to the dispenser. I inspected the water solenoid in the back. Then I disconnected the waterline to the door dispenser. when you hit the door dispenser for water with the waterline disconnected on the water valve theres no water comes out indicating that the solenoid has failed and needs replaced. The back wall of the refrigerator has rust damage from the heat exchanger lines to the evaporator located inside the icemaker. Because of this I recommended to the customer not to fix the machine and recommended for them to call Frigidaire to see if theres anything that they can do this unit is non-repairable.; ordrng 1 243297613 (Ice maker) and 1 S and 1 242253002 (Water valve)
We serviced a
WHIRLPOOL DRYER
Model WGD5700SW0
Near Kent, Ohio 44240
Brian M
Job Details:
06/22/2021
Cc unit not heating Found unit to heat normally but once warmed up coils stopped Replaced using truck stock OP Test Ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Garrettsville, Ohio 44231
Brian M
Job Details:
06/22/2021
Cc unit not making ice and has clumped in bin Found icemaker to have a clogged fill tube Clear clog ran test harvest OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, Ohio 44055
Gabriel P
Job Details:
06/22/2021
"Replace cam and belt,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
06/22/2021
"Cc that the unit is not spinning out the clothes. Ran diag found error code of f0e5 off balance load detected f5e3 lid unlock fault f2e1 stuck key. Deleted error codes and ran auto test. Saw impeller higher than normal. Pulled the hole shaft whit impeller when auto test was done. Unit will need gearcase. Took pics. Cust will not fix.; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750EP1
Near Perry, Ohio 44081
Joe O
Job Details:
06/22/2021
"Cc: f2e1 errorFound error f2e1(stuck key). Intermittently allowing selections. Needs keypadKeypad out of stock, office to reschedule ; ordrng 1 W11039015 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, Ohio 44053
Gabriel P
Job Details:
06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near Avon, Ohio 44011
Gabriel P
Job Details:
06/21/2021
"Replace tracks,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/21/2021
Cover of evaporator was not snap in correct issue
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
06/21/2021
Found gearcase leaking oil and damage other parts ordering whats needed ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W11481722 (Shifter) and 1 W11161960 (Agitator)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, Ohio 44122
Brian M
Job Details:
06/21/2021
"Cc unit not making ice and deli drawer cover broken Found ice maker getting power but not rotating Needs ice maker and deli cover ; ordrng 1 W10889233 (icemaker) and 1 WP12656822 (cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model SEG196
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
06/21/2021
Cc unit not igniting Found pan stripped out that hold igniter Y704924; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, Ohio 44118
Brian M
Job Details:
06/21/2021
"Cc unit starting and gave error Found UI to be dead Pulled power plugged back in Found error fo f6e2 and e3 Needs UI and control ; ordrng 1 W11365798 (Control) and 1 W10902774 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB00
Near Rocky River, Ohio 44116
Marie V
Job Details:
06/21/2021
"Cc that the unit is taking too long to make ice. When arrived took temps , 37* on fresh food section and 0 on freezer, and door switches are working good. ice maker didnt have any water in it, when took cover off the cycle was not done, press door switch IM is stock. Jump started ice maker and it cycle and filled with water. Called BJ and ask to confirm diag. Replace IM from T/S. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Lakewood, Ohio 44107
Marie V
Job Details:
06/21/2021
"Cc that the unit still freezing food. Took temps 44* and 42* on fresh food section and 0* on freezer. Cust has unit set to 41, she said that when is set to recommended it freezes everything on fresh food section. Ordering diffuser because is loud and thermistor. Called whirlpool tech line spoke with Bruce. He told me that if you look it up from model the thermistor was metal then yes they are changing those to metal, also that changing freezer temp to less cold will also help cycle the compressor and it will also help.; ordrng 1 W10316760 (Thermistor) and 1 W11164593 (Diffuser)"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, Ohio 44135
Marie V
Job Details:
06/21/2021
"Cc that she was washing 2 rugs and that the unit was going everywhere and it was also out of the cement block that they have unit sitting on. Ran diag no error codes. Put some towels on unit and got them wet, agitated and drain and spin. Op test ok. Advice cust that the unit had an off balance load, explain how to take care of it and that 1-2 tablets should be use per load and 6-7 bath towels = a full load."
We serviced a
WHIRLPOOL DRYER
Model GGW9200LL1
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
06/21/2021
"Found blower housing fuse open replace from t/s one of my new one was damaged customer only paying for one, opt test ok ; used 1 WP3392519 (Fuse) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, Ohio 44135
Marie V
Job Details:
06/21/2021
"Cc that the unit does not heat and times does not advance. Check power. From L1 to N 122V from L2 to N 122V and from L1 to L2 0V. Will need electrician , everything else tested good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Cleveland, Ohio 44130
Marie V
Job Details:
06/21/2021
"Cc that when the unit is filling and it stops makes a Big Bang noise. They had a plumber install shock absorbers on the water line, unit still makes the same noise when filling. Check water valve screen the are both a little clogged up, advise cust that it need to be replaced but is not 100% sure that it will stop the bang noise on the pipes. It may help. Cust want to continue with repair. ; ordrng 1 WPW10247306 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Brook Park, Ohio 44142
Corina H
Job Details:
06/21/2021
Replaced the cooktop and burners. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, Ohio 44090
David R
Job Details:
06/21/2021
Cc unit making noises. Ran different cycles for about 15-20 mins each. No noise in either cycles. Drain sounds good. No noises as of today. Op test ok.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Parma, Ohio 44134
Corina H
Job Details:
06/21/2021
"Replaced the glass, trim and screws. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
06/21/2021
Cc that unit will turn on and off. Verified and unit was working as should but by it being a intermittent issue will order ui and main control. Ff 45-50* Fz 15-20*. Was set at the cold setting. Ran diag thermistor passed. The fans and compressor as turning on. Office to reschedule main control out of stock.; ordrng 1 W11518204 (Ui) and 1 W11196400 (Main control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF2
Near Cleveland, Ohio 44105
Corina H
Job Details:
06/21/2021
Replaced the fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
06/21/2021
Cc not agitating Found shifter to have popped off actuator Replaced actuator OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
06/21/2021
"Only the control was ordered. Will need a ui. ; ordrng 1 W10803367 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, Ohio 44121
Corina H
Job Details:
06/21/2021
CC that the unit is leaking. Confirmed. Found the inner door bowing. Will need a new door.; ordrng 1 W11467648 (Inner door) and 1 WPW10254545 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, Ohio 44060
Joe O
Job Details:
06/21/2021
Installed fill tube. Tested. Cycled ice maker. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ABB222ZDEW
Near Mentor, Ohio 44060
Joe O
Job Details:
06/21/2021
"Cc: not cooling, gasket tornFound temps at 80 degrees in both compartments. Compressor not running. Overload clicking. Both ff gasket and freezer gasket torn. Pulled unit. Found leaking from water valve. Hooked up compressor tester. Compressor just humming. Needs compressor, drier, water valve, ff gasket, and freezer gasketCustomer does not want to repair at this time ; ordrng 1 W10160407 (compressor) and 1 WP67003753 (valve-inlt) and 1 W10443313 (gasket-fip) and 1 W10443315 (gasket-fip) and 1 WPW10143759 (dryer)"
We serviced a
MAYTAG DISHWASHER
Model MDP8989SHZ0
Near Madison, Ohio 44057
Jeff M
Job Details:
06/21/2021
Customers complaint is the unit is not draining upon my arrival I close the door to the dishwasher after hitting cancel. The unit tested fine I was not able to duplicate an Issue
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Mayfield Heights, Ohio 44124
Jason N
Job Details:
06/21/2021
"Cc unit coding f8e4 and will not respondCustomer stated the error code came up twice in the past few weeks, then went away and unit started working again. Ran diagnostics, found code f8e4 for overfill. Found unit tilting excessively forward. Corrected install so unit is even with cabinet. Ran wash test, checked for any leakage into drip tray. None found, op test good."
We serviced a
KENMORE DRYER
Model 110.973501
Near Willowick, Ohio 44095
Joe O
Job Details:
06/21/2021
"Cc: not heating, timer not functioning to shut offRan test cycle. Found thermal fuse open. Rotating timer is shutting unit off. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/21/2021
The unit had a suds code I cleared the code ran a load calibration the unit tested good
We serviced a
GE WASHER
Model GTWP1800D0WW
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/21/2021
Counter balance came off and reinstalled it with nuts on the bottom of the bolts
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ5
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/21/2021
Installed the new part op tested good. Main control
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Mentor, Ohio 44060
Jeff M
Job Details:
06/21/2021
motor has failed needs a new sump motor estimate only; ordrng 1 154853801 (Pump) and 1 S
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
06/21/2021
Found error code motor failure try running auto test or calibration and basket not moving is agitating thats it ordering parts needed ; ordrng 1 W10915700 (Motor) and 1 W10754448 (Clutch)
We serviced a
GE DISHWASHER
Model GDT226SSL0SS
Near Cleveland, Ohio 44115
Corina H
Job Details:
06/21/2021
Replaced the dispenser. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBB02
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
06/21/2021
"Cc unit buzzing and seemed to come from control, area Ran service test on all moving parts Could not duplicate a noise at this time Advised to watch and possibly record noise of it returns"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, Ohio 44255
Brian M
Job Details:
06/21/2021
Cc unit giving error f6e1 Found temp sensor out of range Replaced temp sensor Ran test bake to 400 and broil to 500 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, Ohio 44202
Brian M
Job Details:
06/21/2021
"Cc unit not cooling again Found front control showing cooling off can not get unit to turn back on But fans and compressor still running Needs UI ; ordrng 1 W11130216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Euclid, Ohio 44132
Joe O
Job Details:
06/21/2021
Cc: not making iceFound ice maker turned off. Turned ice maker on. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Lakewood, Ohio 44107
Corina H
Job Details:
06/21/2021
"CC that the unit has f9e1 on the ui. Confirmed. Ran diag would not go into test mode. Close lid. Checked the latch, clear. Will need a new ui, control, harness, shifter and latch. Office to reschedule with customer. ; ordrng 1 W11032875 (Lid lock) and 1 W11112920 (Ui) and 1 W11479882 (Control) and 1 W11259498 (Drain pump) and 1 W11398781 (Shifter) and 1 W11405458 (Harness)"
We serviced a
WHIRLPOOL RANGE
Model MER8700DS1
Near Chardon, Ohio 44024
Dan
Job Details:
06/21/2021
"Customer complaint that oven is not working, found element broken, unit needs new element ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Gates Mills, Ohio 44040
Jason N
Job Details:
06/21/2021
"Cc unit not coolingCustomer stated a few weeks ago the temps in the unit started to be noticeably warmer. Unit is now not cooling. Checked pressures on unit, low side in 20 in/hg vacuum. Checked for fresh uv dye on connections using uv light, did not find any. Pressurized system to 150 psi with nitrogen, used soap on all connections. Did not see any bubbles or hear any leakage. Could not find a leak, called wp techline, Adrian, unit designated as non repairable. Advise customer WP will contact customer"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near South Euclid, Ohio 44121
Dan
Job Details:
06/21/2021
"Customer complaint of condensation in fresh food section , doors are sealing, no condensation found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, Ohio 44144
Corina H
Job Details:
06/21/2021
CC that the ff door is hard to open. Confirmed and explained to customer that it is normal for this type of unit to stick like that because of the air from the freezer circulating up and making a suction on seal. Leveled unit for customer to keep door from swinging open. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WEP02
Near Brecksville, Ohio 44141
David R
Job Details:
06/21/2021
"Found shaft on motor is ceased and rusted out. Will not release from motor. In order to take out motor, shaft has to come out first. Tired hot water and other methods to get out. Not working, will need new door W10318312 door is NLA. Would also need ice door motor WPW10184813. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Brecksville, Ohio 44141
David R
Job Details:
06/21/2021
"Replaced the cooktop. Tested, good. Op test Ok."
We serviced a
GE REFRIGERATOR
Model TFF24RCB
Near South Euclid, Ohio 44121
Dan
Job Details:
06/21/2021
"Customer complaint that unit is not cooling properly, fresh food temperature at 69 degrees, freezer section temperature at 22 degrees, found evaporator frozen solid, heater and thermostat are good , unit needs new defrost timer; ordrng 1 WR9X482 (Def Tim), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, Ohio 44118
Dan
Job Details:
06/21/2021
"Customer complaint that basket fell down, suspension is good, found tub filled and sitting on capacitor causing it to appear that basket is leaning, capacitor mount is broken and capacitor is crushed, unit needs new capacitor ; ordrng 1 W11158830 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED22TEXHW01
Near Cleveland, Ohio 44105
Dan
Job Details:
06/21/2021
"Customer complaint that unit is leaking, no leaks found"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Royalton, Ohio 44133
David R
Job Details:
06/21/2021
"Cc of noise. Showed video, something banging around. Took out basket, found change at bottom of tub and found drain filter not seated correctly. Corrected and removed change. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, Ohio 44130
David R
Job Details:
06/21/2021
Cc unit not cleaning clothes. Found shifter error. Found shifter out of spot from Cam. Replaced with another from t/s. Tested. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, Ohio 44130
David R
Job Details:
06/21/2021
"Called techline, new control board is not working, not hearing relays click over. New control is not working. Went through breakdown of parts. Tested every component. 120 is being sent out but not going through to motor. Suggested replaced wiring harness and belt switch. File number 7731053338; ordrng 1 W11164044 (Main harness) and 1 W10847984 (Belt switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, Ohio 44104
Dan
Job Details:
06/21/2021
"Customer complaint of frost build up in freezer section, confirmed, found freezer section door not closing properly, the bottom of the door was hitting the freezer floor, adjusted door washers, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Garfield Heights, Ohio 44125
Dan
Job Details:
06/21/2021
"Installed new control and evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, Ohio 44109
Dan
Job Details:
06/21/2021
"Installed new control and user interface , op test good"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Cleveland, Ohio 44108
Dan
Job Details:
06/21/2021
"Customer complaint that water is not draining, ran diagnostics no error codes found, unit spins and drains, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, Ohio 44077
Jeff M
Job Details:
06/21/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Moreland Hills, Ohio 44022
Jason N
Job Details:
06/21/2021
Installed freezer door. Tested all dispense functions. Water and ice dispense test good.
We serviced a
GE REFRIGERATOR
Model GTS16GSHBRSS
Near Beachwood, Ohio 44122
Jason N
Job Details:
06/21/2021
"Cc unit not cooling properly. Found ice buildup in freezer section, no airflow to ff section. Evaporator fan not running, checked power in to fane motor, good at 119v. Unit needs evap fan motor. ; ordrng 1 WR60X23584 (Evaporator fan motor)"
We serviced a
WHIRLPOOL RANGE
Model WEG515S0FS0
Near Parma Heights, Ohio 44130
Marie V
Job Details:
06/21/2021
"Cc that the unit sometimes cooks good and sometimes burn things up, the things would look like cooked in the outside but inside still raw. Preheated unit to 350* and took temps 10 min after it preheated 363*. Unit was at 369 when ran diag. Set unit 15* lower. Advice cust if cooking something that takes less than a hour to allow unit 15 more min after preheat. And that before cooking anything try to test the oven first with some cookies, op test ok"
We serviced a
GE DISHWASHER
Model GDT545PSJ4SS
Near North Royalton, Ohio 44133
Marie V
Job Details:
06/21/2021
"Replace control, op test ngood. Check power coming in to UI 13VDC, put old control back in and check power 13VDC going to UI unit will need UI.brought control for return , when put unit back together it started working again, told cust it may work until we come back to replace UI; ordrng 1 WD21X23461 (Ui), used 1 SHIPPING (shipping and handling) from stock"
