Near Concord Township, OH 44077
Jeff M
Job Details:
04/06/2020
WASHER MAYTAG MHW6630HW Installed new part unit tested good
Near South Russell, OH 44022
Jason N
Job Details:
04/06/2020
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc unit ice production slow, and leaking into containerFound ice buildup in ice container And back of housing. Ran water fill test, water pressure very low, causing capillary effect on fill tube, water running back away from ice mold and down back of hou
Near Kent, OH 44240
Brian M
Job Details:
04/06/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc unit leaking freezer side Found drain pan frosted over Cleared ice and drain tube OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details:
04/06/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Cc unit UI console keeps changing time and date by itself. Also glass had seal or something stuck to it, won’t scrap or come off, will need glass door assembly. Ordering.*requesting double labor * let customer know if door is considered cosmetic than she
Near Avon, OH 44011
Corina B
Job Details:
04/06/2020
RANGE KITCHENAID KGSS907SSS01 "CC that the oven door is locked and a fault code f5e1. Unlocked the door with a coat hanger. Rn diag latch tried to open will not. Will need a new door latch. ; ordrng 1 WP9760889 (latch 19316), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (s
Near Mentor, OH 44060
Jeff M
Job Details:
04/06/2020
WASHER MAYTAG MHW5630HC0 I was not able to do anything I forgot to set this up as a second tech required; ordrng 1 W11314666 (hose)
Near South Russell, OH 44022
Jason N
Job Details:
04/06/2020
DRYER MAYTAG MEDC215EW1 "Cc unit tumble slows down and eventually stopsCustomer stated she was drying a load of towels when this happened. She wasn’t sure this load was fully spun out from her washer, she said it seemed too wet. Her washer is a Samsung, cannot run tests to verif
Near Lorain, OH 44053
David R
Job Details:
04/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc FF not cool. FZ time is good temp. Found Damper not opening. Damper test goo. Wires coming from inside fridge all’s connections were loose. Corrected. Tested in diagnostics. Opening and closing. Good. Op test ok
Near Walton Hills, OH 44146
Brian M
Job Details:
04/06/2020
WASHER MAYTAG MVWC415EW2 Installed motor Ran auto test and calibration OP Test Ok
Near Walton Hills, OH 44146
Brian M
Job Details:
04/06/2020
RANGE WHIRLPOOL WEE510S0FB2 Cc unit not powering on Found unit not getting proper voltage Needs breaker checked out
Near Bedford Heights, OH 44146
Brian M
Job Details:
04/06/2020
MICROWAVE WHIRLPOOL WMH32519HV1 Sanded down arc mark and painted spot Installed peg Ran test cycle OP Test Ok
Near South Euclid, OH 44121
Joe O
Job Details:
04/06/2020
WALL OVEN FRIGIDAIRE FFGW2415QSB Attempted to remove unit. Found part of unit is sealed to cabinet. Found unit also has a piece of wood trim blocking the lower part of the oven from coming out. Customer to remove trim and silicone. Customer will contact to reschedule; saved tckt
Near Westlake, OH 44145
Corina B
Job Details:
04/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "CC that the ff is not cooling. Ff 68* Fz -10*. Found the freezer evap frozen, not defrosting. Steamed out the evap and replaced the main control from t/s. Optest ok. Whirlpool is covering the repair, sent over an authorization ; used 1 WPW10503278 (CNTRL
Near Westlake, OH 44145
Corina B
Job Details:
04/06/2020
RANGE JENN-AIR JDRP548HL00 Replaced the oven sensor. Heated oven to 350*. Optest ok
Near Lorain, OH 44053
David R
Job Details:
04/06/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit is not cooling. Less than a week old. Took off cover to evap, no frost pattern at all. Compressor watts at 45, making weird gurgling noise. Sealed system job. No valve to test pressures. Ordering compressor, evap and drier. **customer is calling
Near Lorain, OH 44053
David R
Job Details:
04/06/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not working. Went through tech sheet steps for control. Bad control, tested one from t/s. Customer called Maytag, will not cover anything. Replaced part from t/s. Tested in diagnostics and calibration. Good. Op test ok; used 1 W11116592 (MUST RET
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/06/2020
REFRIGERATOR AMANA ARS2464BB Water line in the door is frozen I explain to them to shut down the fridge let it fall out the waterline in the door is non-removable for one piece
Near Streetsboro, OH 44241
Brian M
Job Details:
04/06/2020
WASHER WHIRLPOOL WTW8500DC0 "Cc unit making grinding noise Found washplate damaged Needs washplate Customer wants to install it ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Near Lakewood, OH 44107
Corina B
Job Details:
04/06/2020
WASHER MAYTAG MVWC565FW0 "CC that the unit will not spin. Ran diag F8E1 – NO FILL, LONG FILL. Checked the water valves, good. Drain, good. Manual spin, good. Ran a calibration. Started a rinse and spin with towels came our damp. Advised cust to use 1-2 tablespoons of he detergent
Near Novelty, OH 44072
Jason N
Job Details:
04/06/2020
REFRIGERATOR GE ZISB36DYB "Cc unit not cooling Customer stated they were out for 2 weeks and came back and found things in freezer thawing. Freezer and ff sections both approx 40 degrees. Compressor very hot, found condenser fan not running. Checked power to motor, good at 123v. U
Near Shaker Heights, OH 44122
Jason N
Job Details:
04/06/2020
RANGE JENN-AIR JDS9865BDP "Installed control board and oven temp probe. Ran bake test, broil test. Op test good."
Near Willoughby, OH 44094
Joe O
Job Details:
04/06/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc: buzzing noise, not cooling properly in ff sectionFound temps in ff at 62 degrees and freezer at 03 degrees. Ff Evaporator completely frosted over. Found service pointer (W11033419D) pertaining to this issue. Found unit has older model control. Needs
Near Pepper Pike, OH 44124
Jason N
Job Details:
04/06/2020
RANGE KITCHENAID KODC304ESS01 Cc unit lower oven not heatingCustomer stated he ran a clean cycle on both ovens. Lower oven quit working after. Found lower t-stat open. Replaced using customer supplied pre Id part. Op test no good. New t-stat also open. Defective part. Reordering t-sta
Near Saybrook Township, OH 44004
Jeff M
Job Details:
04/06/2020
DRYER MAYTAG MDG2706AWW "Thermal fuse is open and the idler pulley is failing needs replaced; ordrng 1 WP37001287 (bracket) and 1 WP40113801 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
Dan
Job Details:
04/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "The heater received is not the same size as the original(see pics), reordering heater; ordrng 1 W10518394 (heater)"
Near Parma, OH 44134
Dan
Job Details:
04/03/2020
DRYER KENMORE 110.6002201 "Customer complaint that unit is not heating, confirmed, found thermal fuse, element , and thermal cut off open, customer does not want repair at this time; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)
Near Walton Hills, OH 44146
Dan
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Corey L.
Job Details:
04/03/2020
DRYER GE GTD65EBSJ2WS "Customer complaint dryer not heating, confirmed, found violet wire to element had a thermal event and detached from element, harness WE15X23863 is not available spade connector can be replaced and new crimped on if we can locate the element which I canno
Near Chardon, OH 44024
Joe O
Job Details:
04/03/2020
REFRIGERATOR KITCHENAID KRSF705HBS00 Cc: noiseEvap fan hitting ice build up. Unit not defrosting properly. Defrosted unit. Needs control and ff evap thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)
Near Pierpont, OH 44082
Jeff M
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH01 Needs wiring harness in main control frost buildup on the fresh food evaporator; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Near Westlake, OH 44145
Corey L.
Job Details:
04/03/2020
WASH/DRY STACK KENMORE 417.948023 "Customer complaint washer stopped spinning and had a burning smell, ran spin, motor spinning belt not moving, tub nor transmission is bound, tension pulley is there but weak, quoted to replaced tension spring; ordrng 1 3204425 (spring), used 1 SHIPPING (
Near Cleveland, OH 44135
Corey L.
Job Details:
04/03/2020
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of a humming noise while switching from rinse at the beginning of spin then tapers off, no errors, nothing is bound up, capacitor is failing; ordrng 1 W11158830 (capacitor)"
Near Cleveland, OH 44135
Corey L.
Job Details:
04/03/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint fridge makes a loud noise and stops when doors open, confirmed, evap frozen and fan hitting ice, bi metal was closed, unit needs fan kit and control; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (THERMISTOR AND FAN KIT)"
Near Aurora, OH 44202
Brian M
Job Details:
04/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit will not start and will not make selections have to power cycle it to get it to work for a few minutes Found UI not responding can’t access diagnostics flipped breakerEntered diagnostics after boot up found UI responding then stopped Needs UI boar
Near Roaming Shores, OH 44084
Jeff M
Job Details:
04/03/2020
WASHER MAYTAG MVWX655DW1 Water is leaking from the housing dispenser there is a hole; ordrng 1 W11127357 (housing)
Near North Royalton, OH 44133
Corina B
Job Details:
04/03/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "CC that the microwave and oven do not work. Found the magnetron has failed. Heated oven to 350*, took temp after 15 min. Heated. Will need a magnetron and inverter. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )"
Near Chagrin Falls, OH 44022
Jason N
Job Details:
04/03/2020
DISHWASHER KITCHENAID KDTE204EPA4 Cc unit upper rack rails brokeConfirmed right slide rail welds broken. Unsure of why this wasn’t pre Id. Ordering parts.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s
Near Brecksville, OH 44141
Corina B
Job Details:
04/03/2020
WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking on heavy duty cold. Started a cycle with a comforter. Called t/l Scott. Told me to replace the deflector for the vent . There’s a Service pointer.; ordrng 1 W11409996 (COVER)
Near Lorain, OH 44053
David R
Job Details:
04/03/2020
WASHER MAYTAG MVWC565FW1 "Cc unit is moving during spin cycle, once in a while. Customer has agitator and concerned that when using towels they might be getting wrapped around agitator. Customer has been pausing and rearranging clothes. Has marks on floor to mark where uni is at.
Near Lorain, OH 44053
David R
Job Details:
04/03/2020
WASHER MAYTAG MVWB725BW0 "Cc of LD (long drain error). Plugged in unit, drain pump automatically comes on, stuck in flood mode. Drain pump is good and nothing is stuck or obstructing it. Blew through pressure hose, clear. Control needed. Also gave customer estimate for bad bearin
Near Cleveland, OH 44139
Dan
Job Details:
04/03/2020
RANGE MAYTAG MER8700DS1 "Customer complaint that oven is not heating, confirmed, found element blown, element is receiving 240vac, unit needs new element, ran entitlement, part is covered under 10 year extended warranty ; ordrng 1 W10779716 (elmnt-bake)"
Near Madison, OH 44057
Jeff M
Job Details:
04/03/2020
RANGE ELECTROLUX EW30EF65GSH "Touch panel display has failed needs replaced estimate only; ordrng 1 316538416 (control panel asse), used 1 SHIPPING (shipping and handling) from stock"
Near North Ridgeville, OH 44039
David R
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc not cooling, also FZ light is out.. FZ is 0*. FF in the 50s. Found FF evap covered with ice. Ordering fan with harness, led module, controls. ***2 job count*** ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec)
Near Munson Township, OH 44024
Brian M
Job Details:
04/03/2020
WASHER KENMORE 110.3163261 "Cc glass broke Found glass broken from lid Separated the 2 half’s and found that the second half is also broken Needs second half of lid Put unit back together ; ordrng 1 W10885619 (frame), used 2 SHIPPING (shipping and handling) from stock"
Near North Madison, OH 44057
Jeff M
Job Details:
04/03/2020
MICROWAVE MAYTAG MMV4205DB1 The unit is drawing 7 A. Magnetron is not engaging needs a new magnetron covered under the 10 year warranty; ordrng 1 W10818686 (magnetron)
Near Warrensville Heights, OH 44122
Dan
Job Details:
04/03/2020
WASHER MAYTAG MVWB765FW4 "Customer complaint that cycles are not operating properly, ran diagnostics found f7e3(main drive module over current) and f7e9(locked rotor) error codes, found water sealing passed tub seal into motor, unit needs new gearcase, motor, and rotor; ordrng
Near Avon Lake, OH 44012
Corina B
Job Details:
04/03/2020
REFRIGERATOR GE GFSS2KEYCSS "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44121
Dan
Job Details:
04/03/2020
DRYER WHIRLPOOL NGD4655EW2 "Customer complaint that unit is not heating, found gas turned off, turned gas on, unit heated, unit is operating as designed"
Near Wickliffe, OH 44092
Corina B
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc that the unit is making a humming noise. Found the evaporator fan rattling. Will need a new fan.; ordrng 1 W11334745 (FAN)
Near East Cleveland, OH 44112
Dan
Job Details:
04/03/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not fill with enough water , Ran diagnostics found f0e3(over load) error code , ran test cycle, unit completed, started normal wash cycle , unit filled to normal water level, unit is operating as designed, advised cus
Near Parma, OH 44134
Dan
Job Details:
04/03/2020
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is humming , found unit stuck in continuous drain, canceled, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Near Munson Township, OH 44024
Jason N
Job Details:
04/03/2020
WASHER MAYTAG MHW6630HC0 "Cc unit coding low flo. Customer stated it also leaked once on last use. Ran diagnostics, found code f8e1 for water valve failure. Cleared code ran valve tests and auto test cycle. Good flow on both hot and cold. Could not duplicate a leak on unit either
Near Parma Heights, OH 44130
Dan
Job Details:
04/03/2020
REFRIGERATOR MAYTAG MFX2571XEM0 "Installed new ice maker and air damper, op test good"
Near Strongsville, OH 44149
David R
Job Details:
04/03/2020
WASHER MAYTAG MVWB765FW1 "F6E2 communication code. Found F6E2, F6E3. Unit unplugged, plugged in, giving code. Tried to go through diagnostics and stopped midway through. Numbers switching by themself. Ordering control, UI. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-ele
Near Seven Hills, OH 44131
Dan
Job Details:
04/03/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ-2 "Customer complaint that unit starts then shuts off, heated glass of water several times, unit is working properly, unable to duplicate the problem , unit is operating as designed"
Near Roaming Shores, OH 44085
Joe O
Job Details:
04/03/2020
DISHWASHER KITCHENAID KDTE104ESS3 Installed adjuster. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details:
04/03/2020
WASHER WHIRLPOOL WTW6200V I ran the machine through diagnostics also ran a small cycle a small load tested good
Near North Olmsted, OH 44070
Corey L.
Job Details:
04/03/2020
DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer takes two cycles to dry clothes, ran timed dry, unit heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was excess
Near Avon, OH 44011
Corey L.
Job Details:
04/03/2020
REFRIGERATOR KITCHENAID KTRS20MAWH10 "Customer customer ff not cooking well but frz seems ok, confirmed temps were 10 frz and 50 ff, fans and compressor running, evap frozen solid, heater checks pass, found bi metal open while covered with ice, replaced with ts bi-metal, op test good, advise
Near Rocky River, OH 44116
Corey L.
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Customer complaint ice cream felt soft and could not go without a fridge if something happened, temps were 35 in ff and -10 to 0 in frz, frz set to -2 last night, explained ice cream will not refreeze, low side at +1 psi, no dye, unit operating as design
Near Bay Village, OH 44140
Corey L.
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer door not shutting all the way on the left side every time, customer stated it has happened on and off since purchased and now cannot get shut, confirmed slide not slinging back on left, found screw holding track bracket to line
Near Cleveland, OH 44113
Joe O
Job Details:
04/03/2020
WASHER MAYTAG MVWC360AW0 Installed wash plate. Ran auto test and calibration. Op test ok
Near Randolph Township, OH 44201
Brian M
Job Details:
04/03/2020
FREEZER WHIRLPOOL WRX988SIBM03 Installed evap motor and coverInstalled control Adjusted temps to normal setting and ran fan test OP Test Ok Advised to let cool for 48
Near Mantua Township, OH 44255
Brian M
Job Details:
04/03/2020
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control and UI Sounds returned OP Test Ok
Near Mantua, OH 44255
Brian M
Job Details:
04/03/2020
DRYER WHIRLPOOL MGDC465HW0 Customer showed pop took pic Cc of no heat Found wires not attached to coils Attached wires OP Test Ok
Near Bainbridge Township, OH 44023
Jason N
Job Details:
04/03/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 De iced freezer and Evap. Installed fan motor/bimetal harness. Op test good.
Near Cleveland, OH 44112
Joe O
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: not dispensing water properly, not making ice properly, and noiseFound low water pressure at the dispenser, pulled water filter, shook out filter re installed water filter water pressure returned. Advised customer water filter may have been faulty. C
Near Chagrin Falls, OH 44023
Jason N
Job Details:
04/03/2020
WASHER MAYTAG MVWX655DW1 "Cc unit noise and not agitatingRan diagnostics, code f2e1 for stuck key. Ran auto test and manual agitate and spin test, all functions normal. Ran wash test with clothing load. Washplste only pulsing. Washplate stuck, was able to remove after a bit. Foun
Near Geneva, OH 44041
Jeff M
Job Details:
04/03/2020
WASHER MAYTAG MVWB835DW3 installed new part unit tested good. Call tech line explain to them what is happening he recommended just put the new boards in
Near Lorain, OH 44052
David R
Job Details:
04/03/2020
REFRIGERATOR AMANA ASI2175GRW01 "Cc not cooling. 60 in FZ, 70 in FF. Kept on hearing compressor come on and go off in 5 sec. bad relay. Replaced from t/s. Compressor came right on. Saw good frost pattern on evap. Give 24 hour for unit to get back to normal temps. Op test ok; used 1 820
Near Mentor, OH 44060
Jeff M
Job Details:
04/03/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit tested good
Near Euclid, OH 44132
Joe O
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed drain tube. Op test ok
Near Pepper Pike, OH 44124
Jason N
Job Details:
04/03/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not starting Ran diagnostics found codes f8e1 for long/no fill. Found no water coming in on hot or cold. Found both water source valves in basement turned off. Customer stated he had a maint, person out to fix a leak on one. Turned both back on,
Near Cleveland, OH 44102
Corina B
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that food is freezing on the top shelf. The top shelf is to high to not have proper air flow. Advised cust to move the shelf to have a gallon of milk fit. Optest ok
Near Mentor, OH 44060
Jeff M
Job Details:
04/03/2020
DRYER MAYTAG MGDB835DC4 Installed new part unit tested good
Near Pepper Pike, OH 44124
Jason N
Job Details:
04/03/2020
DRYER GE GTDN500EM1WS "Cc unit needs vent reconnected after last service company out to work on.Quoted half service rate. Reconnected vent tube, ran op test. Op test good."
Near Concord Township, OH 44077
Joe O
Job Details:
04/03/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc: interior lights not functioning, frost build up in freezerFound freezer light is burner out. Door gaskets are sealing. Drain is not plugged up. Could not duplicate frost build up. Advised customer on loading freezer. Replaced freezer led module. Op t
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/03/2020
DISHWASHER MAYTAG MDBH979AWW3 "Cc unit not starting and led blinking 7 timesConfirmed clean led blinking 7 times denoting water heating fault. Cannot enter diagnostics to clear and test. Called techline, Leon.If cannot enter diagnostics, try determine if keypad or board issue, then go
Near Lyndhurst, OH 44124
Jason N
Job Details:
04/03/2020
DISHWASHER KITCHENAID KUDS35FXSSA Cc upper track wheels falling offReplaced adjusters using customer supplied pre Id parts. Op test good.
Near Hambden Township, OH 44024
Joe O
Job Details:
04/03/2020
REFRIGERATOR KENMORE 106.589438 Installed defrost control. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details:
04/03/2020
RANGE WHIRLPOOL WEG750H0HV Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44113
Corina B
Job Details:
04/03/2020
DISHWASHER KITCHENAID KDTE104ESS4 CC that the unit will not drain. found the drain hose was clogged. Cleaned out the drain hose. Optest ok
Near Garrettsville, OH 44231
Brian M
Job Details:
04/03/2020
RANGE WHIRLPOOL WFC150M0EW Cc glass broke when baking Replaced inner glass OP Test Ok
Near Cleveland, OH 44108
Corina B
Job Details:
04/03/2020
RANGE WHIRLPOOL AGR5330BAB3 "Cust showed pop, sent pic. Cc that the oven is not working. Explain to the customer how to turn on and off the unit."
Near North Ridgeville, OH 44039
David R
Job Details:
04/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc of frost in FZ, left hand side. Gap in gasket. Steamed and used Hot gun. Conformed back to normal. Leave closed for 30 mins. Advised to make sure door is closed tightly, open from middle of handle to ensure door is being opened evenly on both sides. O
Near Bedford Heights, OH 44146
Dan
Job Details:
04/03/2020
DRYER WHIRLPOOL WGD5620HW1 "Customer complaint that unit is not drying properly and of error codes, ran diagnostics found f3e2(moisture sensor open or shorted) error codes , moisture sensor passed test, unit is operating as designed"
Near Thompson, OH 44086
Joe O
Job Details:
04/03/2020
WASHER WHIRLPOOL MVWB765FW3 Checked power. Unit is receiving proper power. Installed control and ui. Ran auto test and calibration. Op test ok
Near Mayfield Heights, OH 44124
Jason N
Job Details:
04/03/2020
WASHER WHIRLPOOL LSC8244EQ1 Installed motor coupling. Ran spin and drain test. Op test good.
Near Rome Township, OH 44085
Brian M
Job Details:
04/03/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he s
Near Strongsville, OH 44136
David R
Job Details:
04/03/2020
DISHWASHER KITCHENAID KDTE234GPS Cc of dispenser spring popped out. Corrected. Tested in diagnostics. Good. Op test ok. If happens again can order out dispenser before coming back.
Near Concord Township, OH 44077
Corina B
Job Details:
04/03/2020
WASHER WHIRLPOOL MVWB835DW4 Replaced the control and ui. Brought core back for return. Ran a calibration. Started the normal cycle. Optest ok.
Near Geneva, OH 44041
Jeff M
Job Details:
04/03/2020
RANGE WHIRLPOOL WFE770H0FZ2 Installed new part unit tested good
Near Parma, OH 44130
Dan
Job Details:
04/02/2020
WASHER MAYTAG MVWX600XW2 "Installed new lock and control, op test good"
Near North Royalton, OH 44133
Dan
Job Details:
04/02/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint that unit is not cooling, fresh food temperature at 78 degrees, freezer section temperature at 81 degrees, compressor is is starting and stopping, called whirlpool techline spoke to Cathy, ran test 38, compressors only pulling 40 watt
Near Auburn Township, OH 44023
Brian M
Job Details:
04/02/2020
WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok
Near Elyria, OH 44035
David R
Job Details:
04/02/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc not spinning. Off balance error codes. Looked underneath to make sure nothing was loose before starting diagnostics mode. Found belt was not on motor and cam. Corrected, looked and didn’t find any signs of ripping. Tested in diagnostics, passed, all c
Near Novelty, OH 44072
Jason N
Job Details:
04/02/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op t
Near Cleveland, OH 44135
Corina B
Job Details:
04/02/2020
RANGE AMANA AGR5330BAB CC that the oven does not work. Checked the igniter 2.6 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock
Near Bainbridge Township, OH 44023
Brian M
Job Details:
04/02/2020
WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok
Near Lakewood, OH 44107
Corina B
Job Details:
04/02/2020
RANGE WHIRLPOOL WFE525S0HZ1 CC that the unit is smoking. Found the l2 wire is burnt. Will need a new wire harness. Replaced the harness from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
