Service History 796 | Freds Appliance

We serviced a

JENN-AIR RANGE

Model JES9900BAB

Near Thompson, Ohio 44086

Brian M

Job Details: 12/13/2021

"Cc front burner not working,According to back notes DH has unit marked as non repairable at this time Called whirlpool gave ticket number no new information available or solutions"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Cc unit not cycling on hot temperature settingRan diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Started normal cycle on hot selection. Unit sensed, filled and advanced to washing. Could not duplicate issue at this time, unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 12/13/2021

"Cc: not running through cycleCustomer stated wash led was on and unit was not doing anything. Customer stated she shuts the water off when shes not using it. Found customer was turning water off before starting unit, accidentally. Found error codes f7e5(shifter fault), f8e1(long fill). Ran auto test. Found unit is filling, agitating, draining and spinning. Ran calibration. Ran normal cycle. Op test ok"

We serviced a

JENN-AIR RANGE

Model JGD3536WB01

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 12/13/2021

"Cc: front center burner not lightingFound igniter mount not holding, igniter falling and bending. Screws seized to orfice holders. Needs orfice holders and front center burner headParts out of stock. Office to reschedule; ordrng 1 WP7527P031-60 (holder-orf) and 1 74009553 (holder-orf) and 1 WP7527P003-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 10 WP8273062 (screw)s and 1 74007736 (burner asy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Sheffield, Ohio 44054

Angel

Job Details: 12/13/2021

"Cc that unit is not heating. Verified and unit was clicking and would not turn the turn table or nothing. Took off control panel and could hear the relay on control just clicking on and off was going to replace switches and found that the cavity thermostat and wires were completely burnt will need harness, thermostat and control board. Office to reschedule 2 of the parts are out if stock.; ordrng 1 W11391714 (Control) and 1 W10668273 (Fuse) and 1 W11383533 (Main harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 12/13/2021

Cc unit pop when opening or closing right door Noise coming from hinge area but cant determine if hinge or bushing issue Needs both ; ordrng 1 WPW10505294 (cam) and 1 W11240748 (hinge-door) and 1 W11212164 (closer)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Installed ff evap harness and freezer LED module. Ran test 3, fans turned on. All lights in unit are now illuminated. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Sheffield, Ohio 44054

Angel

Job Details: 12/13/2021

Cc that unit is not heating. Verified ignitor was turning on but no flame looked in back and found the gas valve turned off turned on and tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Avon, Ohio 44011

Angel

Job Details: 12/13/2021

Cc that unit is leaking and has a squeaky sound. Verified and the bearings on unit are starting to go thats why shes hearing that squeak and could not detect any leak but explained to her that it could be from the seal on the basket leaking water through it causing the bearings to start going on her. Gave customer estimate and decided to leave like that for now will try to spend money on a new one. Opt test ok. ; used 1 W10435302 (BEARING) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mantua, Ohio 44255

Brian M

Job Details: 12/13/2021

Cc unit not working properly Ran diagnostics found no errors Ran auto test no issue Ran calibration Ran quick wash unit filled agitated and switched to wash Ran cold wash unit filled agitated and switched to wash Can not determine the issue at this time

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW1

Near Garrettsville, Ohio 44231

Brian M

Job Details: 12/13/2021

"Cc of errors againFound f8e1 and f3e1 long fill error and and pressure sensor error Ohmed sensor and its in specNeeds control, but would recommend sensor as well ; ordrng 1 WPW10448876 (switch-wl) and 1 W11096963 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Moreland Hills, Ohio 44022

Corina H

Job Details: 12/13/2021

Replaced the door. Steamed the freezer out. Opt test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/13/2021

"Cc unit still leaking from doorChecked seals and gaskets, all checked good. Checked spray arms, found lower arm split. Unit needs lower spray arm. Will credit customer for previous parts cost.; ordrng 1 5304517981 (Lower spray arm)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 12/13/2021

Installed led module. Did not need led board. Op test ok Customer did not have original box for led board.

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Atwater, Ohio 44201

Brian M

Job Details: 12/13/2021

Installed control and UI Ran auto test and calibration test OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model FGEF306TMFA

Near Euclid, Ohio 44132

Jason N

Job Details: 12/13/2021

"Cc unit ovens temperature issues. Ran oven bake tests on upper and lower ovens to 300 degrees. Both reached 300 setpoint. Let cycle and read temperatures. Lower oven stable at 300-310 degrees. Upper oven dropping temperature, not maintaining temperature. Checked elements resistances on upper oven, both checked good at 28-30ohms. Restarted bake on upper oven, bake element is not receiving power from L1 bake relay. Unit needs oven control board. ; ordrng 1 316443945 (Relay board)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middleburg Heights, Ohio 44130

David R

Job Details: 12/13/2021

"Tested and parts are good. Found the customer did not have hot water turned on. Needed for fabric softener valve. Let customer know, customer will get plumber out to fix hot water valve. Unit test good. Op test ok."

We serviced a

GE MICROWAVE

Model JVM1851WF001

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/13/2021

"Cc unit will not start up. Found control not sending out correct voltage. WB07X10576 control panel assembly is discontinued, WB27X10603 control smart board discontinued. Customer to pay SVC only"

We serviced a

FRIGIDAIRE RANGE

Model GLEF378AQF

Near Perry, Ohio 44081

Dan

Job Details: 12/13/2021

"Installed new hinge, op test good"

We serviced a

KENMORE WASHER

Model 110.429222

Near Broadview Heights, Ohio 44147

David R

Job Details: 12/13/2021

"Cc unit not draining water. Found error code for drain pump. Debris inside, drain pump will not drain correctly. Gave estimate, customer paying SVC only, do not order parts ; ordrng 1 280187 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Painesville, Ohio 44077

Dan

Job Details: 12/13/2021

"Installed new inner door glass seals, op test good"

We serviced a

MAYTAG RANGE

Model MER8800FZ2

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 12/13/2021

"Replace handle and inf switch,opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Customer complaint that unit is not heating, started normal dry cycle, unit heated, repeated several times with same results, ran diagnostics no error codes found, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Brecksville, Ohio 44141

David R

Job Details: 12/13/2021

"Cc unit had some film build up, debris at bottom of unit build up. Went through diagnostics, all components working correctly. Heater coming on at end. Did find a couple holes in sprayer arm blocked, corrected. Put rinse aid dispenser to higher setting. Found unit draining slowly, drain pump is good, found hoses all debris. Went over with customer cleaning out filter, cleaning out the debris at bottom by hand, using dishwasher cleaning tablets, using sani rinse and heated dry. Ordering hoses. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, Ohio 44001

Angel

Job Details: 12/13/2021

"Cc that unit turns on but will not do anything else. Confirmed unit powers on but will not spin or do anything. Verified took apart unit and found thermal fuse open, replaced thermal fuse tested unit and working as should. Explained to customer that they will have to clean out vent to prevent issue from happening again and would have to change out vent from foil to either semi rigid or rigid vent. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Brecksville, Ohio 44141

David R

Job Details: 12/13/2021

"Cc unit sometimes will run 10-15 mins then cut the breaker at the breaker box. Unit has normal outlet, no GFI. Ran diagnostics, F7E0, loss of power error. Ran drain and spin 10 mins, ran power wash and rapid wash to test out. Called techline. AF Arc Fault breaker customer has. Went over diagnostics test 51/52. Drawing most amps in agitate mode, almost 4 amps. Techline said for customer to have electrician come out and check breaker and see what codes are if can be switched to a non AF if possible. Unit test good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Westlake, Ohio 44145

Gabriel P

Job Details: 12/13/2021

"Replace both tracks,opt test ok"

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Willowick, Ohio 44095

Jason N

Job Details: 12/13/2021

"Cc unit not starting Customer stated they have been having trouble with door recently, have to push door hard or slam door to get unit to start, now unit will not start at all. Checked door switch, reading open on both sides. Unit needs door switch. ; ordrng 1 WE04X28977 (Door switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Streetsboro, Ohio 44241

Brian M

Job Details: 12/13/2021

Cc of slow ice production Found unit to be full of ice Replaced icemaker per customer requested

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Strongsville, Ohio 44136

David R

Job Details: 12/13/2021

"Customer had POP. Cc racks drop in oven cavity. Confirmed, checked and racks when putting something on, racks will fall down. Looks like cavity is bowed out on the right side in middle, rack will fall. Cavity is bowed in middle, cavity cannot be repaired. Called techline, documented, techline putting in review for exchange, customer will be contacted by warranty.; O-emld tckt"

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, Ohio 44022

Corina H

Job Details: 12/13/2021

"New cooktop has a chip in the corner. Took picture. Cust is getting new countertops, wants to wait until the countertops are in. Will call the office to reschedule appointment ; ordrng 1 W11476176 (Cooktop)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Garfield Heights, Ohio 44125

Manny

Job Details: 12/13/2021

"Cc unit not cooling in RC, frosted in the FC and doors not sealing. Found door hinges loose causing the door to have a gap allowing warm air in the freezer and frosting over. Steamed freezer and gaskets, fasten hinge screws, door sealing good air flow and good frost pattern. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Solon, Ohio 44139

Brian M

Job Details: 12/13/2021

Installed heater

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Solon, Ohio 44139

Brian M

Job Details: 12/13/2021

"Cc of noise Found noise caused by idler pulley Advised on belt and pulley replacement ; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KODE500ESS02

Near Chardon, Ohio 44024

Corina H

Job Details: 12/13/2021

"CC that f2e1 comes up when running both ovens for a long time and one is at a higher temperature. Ran diag F2e1 stuck key f6e9 Oven appliance manager - lost communication (lower oven), f6e6 Oven appliance manager - lost communication (main/upper oven). Upper and lower cooling fans are working. Called t/l. To make sure the doors are not propped open when running or when cooling down. Checked the gaskets good. Checked the vent, good. Checked the harness for the ui and its not touching the ui other then being connected. Replaced the controls. Harness is good. Opt test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS527UIW0

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Customer complaint that unit is not spinning properly, ran drain and spin cycle, unit spun and reached high speed spin, unit needs filter basket cleaned out, cleared, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/13/2021

Customer show me a digital thermometer temp advise her not to use that kind cause it wont give the proper temperature told by whirlpool also when diagnosing unit it was in defrost mode had to wait till it start cooling so I can see the frost pattern on evaporator and no frost only a little on top also the wattage is to low is at 63.9 call bj he wants me to replace evaporator and dryer filter ; ordrng 1 W11407409 (Evaporator) and 1 W11490399 (Filter)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/13/2021

"Replace control and harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, Ohio 44060

Dan

Job Details: 12/13/2021

"Installed new air damper, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lorain, Ohio 44052

Angel

Job Details: 12/13/2021

Cc that unit is sensing and than finishes quickly. Verified and unit was not powering on found that power cord on outlet is kind of loose causing that issue and also it is not on its own dedicated circuit got it to power on and ran diagnostics and found error code F5E4 lid not opened between cycle. Tried running unit and it only stays flashing on sensing. Called tech line and spoke with steve explained issue and said that the unit will have to be installed properly and be on its own dedicated circuit as well for us to properly verify unit. Explained to customer and said he will see what can do.Opt est ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Willoughby, Ohio 44094

Jason N

Job Details: 12/13/2021

"Cc unit cycle time not advancing correctly, and not spinning out clothing. Customer stated unit cycle times will change after starting the cycle. Advised that is normal for these units, they will adjust cycle times based on sensed load. Ran diagnostics cycle. All function passed. Ran spin and drain with wet towel load. Load spun out properly, good spin speed. All functions working properly at this time."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ05

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 12/13/2021

Cc: no water no iceFound filter not seated correctly. Re seated filter. Found unit has low water pressure. Customer stated unit on ro system. Advised customer ro can cause low pressure. Cycled ice maker. Ice maker filling but has low pressure. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ01

Near Novelty, Ohio 44072

Joe O

Job Details: 12/13/2021

Cc: not cooling freezer sectionFound unit is in a unseated garage. Advised customer unit is designed to be in a room temperature environment above 55 degrees. Op test ok

We serviced a

MAYTAG RANGE

Model MER5765RAQ

Near Chardon, Ohio 44024

Corina H

Job Details: 12/13/2021

CC that the oven takes a long time to preheat and the front right burner does not work. Confirmed. Checked the switch 240 volts on h1 and h2. Heated the oven to 350* wait 20 minutes. Temp is 350*. Will need a burner. ; ordrng 1 7406P368 (Burner)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Westlake, Ohio 44145

Marie V

Job Details: 12/13/2021

"Replaced control board, op test no good. Called whirlpool tech line they had me verify eyebrow control Ui, found out that unit will need Orion board. Cust said that the freezer ice maker stopped working but the fresh food section was working good. Ordering ice maker.Brought core for return ; ordrng 1 W10893939 (Control UI with switches) and 1 W11164517 (Orion board) and 1 W10898289 (Ice maker freezer)"

We serviced a

WHIRLPOOL STACKED W/D

Model WET4027HW0

Near Conneaut, Ohio 44030

Dan

Job Details: 12/13/2021

"Customer complaint that unit would not drain or spin, found outlet burned(see pic), unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Conneaut, Ohio 44030

Dan

Job Details: 12/13/2021

"Customer complaint that oven is not heating, confirmed, found igniter not arcing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP9758079 (Igniter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Strongsville, Ohio 44149

David R

Job Details: 12/13/2021

"Cc unit lights are working on top FF. Found bad FZ light. Gave estimate to customer estimate, customer calling kitchen aid. Customer paid SVC only ; used 1 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Roaming Shores, Ohio 44084

Joe O

Job Details: 12/13/2021

"Cc: intermittently not startingCustomer stated they will start the unit then it will spin for a second and shut off. They stated it is intermittent. Found error codes f5e1(lid is up fault) f0e3(over load) f2e1(stuck key). Ran auto test. Ran normal cycle, unit is sensing lid. Needs control and lid lock; ordrng 1 W10810403 (lid lock assy) and 1 W11182868 (cntrl-elec)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 12/13/2021

Found defective actuator replace from t/s opt test ok ; used 1 -W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, Ohio 44060

Jason N

Job Details: 12/13/2021

Installed OWI sensor. Ran diagnostics cycle. Unit advanced through and drained out properly at the end. Op test good.

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Painesville, Ohio 44077

Jason N

Job Details: 12/13/2021

"Cc unit frosting in back of ff section.Confirmed ff evaporator frosted over. Ran force defrost cycle on ff evaporator. Checked power out to ff defrost circuit, 121v from p1 orange to p2 yellow. Board is good, unit needs defrost circuit. ; ordrng 1 WR50X10108 (Bimetal) and 1 WR51X10132 (Defrost heater)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 12/13/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Parma Heights, Ohio 44130

Gabriel P

Job Details: 12/13/2021

"Replace filter housing,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT790SLYM2

Near Olmsted Falls, Ohio 44138

David R

Job Details: 12/13/2021

"Cc unit not draining. Found check valve spilling water back into unit and drain pump just pulsing not spinning correctly. Ordering drain pump and hoses.; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JMW2427DS02

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 12/13/2021

Cc f2e1 Replaced UI Ran test bake to 350 Ran microwave test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Lorain, Ohio 44053

Angel

Job Details: 12/13/2021

"Cc thats she was concerned that unit is not filling up or working how it should. Ran diagnostics found no error codes ran a auto test and passed also ran a normal cycle to make sure it senses, fills and agitates how it should and passed. Also looked underneath unit and looked good no leaks or anything out of the usual. Unit as of now working as designed. Opt test ok."

We serviced a

MAYTAG RANGE

Model MGRH865QDS1

Near Ashtabula, Ohio 44004

Joe O

Job Details: 12/13/2021

Installed igniter. Ran test bake. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHX2325TS0

Near Painesville, Ohio 44077

Dan

Job Details: 12/10/2021

"Customer complaint that ice maker harness is preventing ice bin from being inserted all the way, adjusted ice maker harness, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, Ohio 44001

Angel

Job Details: 12/10/2021

Replaced heater on unit customer already had the heater with her. Opt test ok.

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Cleveland, Ohio 44111

Manny

Job Details: 12/10/2021

"Cc we had a power outage and this error came up so we unplugged the unit it the error never goes away. Found power failure msg on display. Cleared msg and explained to customer that any time there is a power outage or the machine gets unplugged, they will get that msg, told them all they have to do is press the power key once and error will clear, if they unplugged the unit again error will come back. Unit is working as designed opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, Ohio 44035

Angel

Job Details: 12/10/2021

Cc that unit was squeaking. Ran unit and started hearing a squeak so i took apart unit verified and found one of the rollers ceased not moving and pulley was dried out causing the squeak. Gave customer estimate and said she would leave like that for now it was to much money at this time. Paid service call only. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

GE WALL OVEN COMBO

Model JKP86B0F2BB

Near Novelty, Ohio 44072

Jason N

Job Details: 12/10/2021

"Pulled unit from cabinet. Checked hi limit thermostat, checked good. Checked power from control board L1 and L2 relays. Found L2 relay not closing when running bake or broil. Unit needs control board. Customer will need credited for thermostats toward control board cost. ; ordrng 1 WB27T10500 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Elyria, Ohio 44035

Gabriel P

Job Details: 12/10/2021

Found restriction on vent took pictures advise customer to have company clean it and I clean a little in the inside but can get to the one in the out side

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Strongsville, Ohio 44149

Marie V

Job Details: 12/10/2021

Cc that the unit is leaking from rear left corner. Confirmed. Found assembly housing valve has a crack on it. Will need new valve housing. Cust will not use unit until repair is done. Added that to LBC.; ordrng 1 W11173599 (Valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Madison, Ohio 44057

Joe O

Job Details: 12/10/2021

"installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

GE REFRIGERATOR

Model ZISB36DYB

Near Novelty, Ohio 44072

Corina H

Job Details: 12/10/2021

Replaced the door switch. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/10/2021

"Cc unit FF ice build up in back of deli drawer. Confirmed. About 2-3 inches of ice build up. Found FF evap not going into frost, evap thermistor out of range. Ordering evap fan with harness, damper and control.***requesting double labor *** 2 hour job count; ordrng 1 W11087438 (Evap fan with harness) and 1 WPW10248595 (Damper) and 1 W10843055 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near Mentor, Ohio 44060

Dan

Job Details: 12/10/2021

"Customer complaint that unit is not working, looked unit over, components test good, unit is operating as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near North Royalton, Ohio 44133

Marie V

Job Details: 12/10/2021

"Replaced motor and sensor, started unit verify that is not leaking. Pass. Op test ok"

We serviced a

GE DISHWASHER

Model GDF620HSJ2SS

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/10/2021

"Cc unit not draining. Nothing stuck in drain pump. Pump is not draining. Found pump shorted and shorted that circuit on control, not getting 120. Will need drain pump and control. Customer does not want to go ahead with repair. Do not order parts. SVC already paid. ; ordrng 1 WD19X25187 (Drain pump kit) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Columbia Station, Ohio 44028

Angel

Job Details: 12/10/2021

Cc that unit is making a loud noise customer also showed me a video of the sound but could not identify the sound to where it could be coming from. Ran diagnostics and no error codes also ran a agitation and spin and sounded normal looked under washer and could not see anything out of the ordinary but still replaced the splutch kit ran a normal load to see if when it has weight in it it would make a difference but unit sounded as should i let it fill and start to agitate and unit was functioning as should. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Willowick, Ohio 44095

Dan

Job Details: 12/10/2021

"Customer complaint that unit is not making ice and water is dispensing slow, ice maker is working but producing very small cubes , unit is connected to saddle piercing valve, advised customer to have valve changed to a ball valve, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Wellington, Ohio 44090

David R

Job Details: 12/10/2021

"Replaced tub ring, assembly faucet, bezel. Ran a diagnostics and factory test. No leaks. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, Ohio 44139

Jason N

Job Details: 12/10/2021

Installed LF ff door. Tested all dispense functions. Op test good.

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVPA2

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 12/10/2021

Replace heater element opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 12/10/2021

CC that the freezer is not cold enough and water dripping in the ff section. Confirmed 23*. Checked the evaporator good frost pattern. Found the drain hole blocked with ice. Cleared with ice. Called BJ. Checked the temp with the fan running 23*. Unplugged unit checked with watt mater 92 watts. Temp coming out of the fan is dropping. Will need a new control. ; ordrng 1 W11446726 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RHAXSB00

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 12/10/2021

Complete sealed system repair. Compressor and filter drier. Final reading on gages are 0. Advice cust to monitor unit. Op test ok

We serviced a

FRIGIDAIRE WALL OVEN

Model FFET2726TWC

Near Wickliffe, Ohio 44092

Dan

Job Details: 12/10/2021

"Customer complaint that oven is not heating properly, started both ovens on bake for 350 degrees,upper oven temperature after preheat at 440 degrees, lower oven temperature after preheat at 375 degrees, adjusted lower oven temperature down 25 degrees unit needs new control and oven temperature sensor for upper oven, customer does not want repair at this time ; ordrng 1 316443913 (Cntrl) and 1 5304504897 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Grafton, Ohio 44044

David R

Job Details: 12/10/2021

"Customer had POP, and ran entitlement, purchases this year in warranty. Cc unit leaking back left corner, leaking from valves and housing. Ordering drawer valve inlet housing. ; ordrng 1 W11400157 (Valve and housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Atwater, Ohio 44201

Jason N

Job Details: 12/10/2021

"Cc unit leaking from freezer and ice in bottomFound evaporator drain iced over, ice in bottom of freezer. Cleared ice from freezer and evaporator drain. Installed updated p trap drain tube using customer supplied pre Id part. Good flow through drain. Per service pointer s code S38271, part covered and 50% labor based on unit age. Op test good."

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Euclid, Ohio 44123

Joe O

Job Details: 12/10/2021

"Arrived, customer stated they needed to reschedule. Office to contact; saved tckt"

We serviced a

GE DISHWASHER

Model GSD2100V50WW

Near Cleveland, Ohio 44113

Manny

Job Details: 12/10/2021

"Cc unit not draining, found pump motor seized up unit will need and pump motor assembly.; ordrng 1 WD26X10051 (mechanism s/s asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Berea, Ohio 44017

Angel

Job Details: 12/10/2021

Cc that unit is making a weird groaning sound like 10 to 20 minutes into the cycle intermittently. Ran diagnostics and found error code F8E2 fill valve electrical problem but unit seems to be filling with water fine so i ran unit in a quick cycle to see if it would do it in The first 10 min and could hear the sound it was coming from the pump ordering pump and ordering inlet valve since it had the electrical problem error code. Office to reschedule inlet valve is out of stock.; ordrng 1 W11416363 (Pump assembly) and 1 W11434044 (Fill valve)

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near North Ridgeville, Ohio 44039

Angel

Job Details: 12/10/2021

Cc that the latch was loose. Verified and it is not the latch is just the cover that covers the latch come up a little on one side i was having problems with the top coming off and customer said as long as its not gonna miss up the functionality of the washer she was fine with leaving it the way it is because the part is still there it just pops up a little if you push it from one side but washer is functioning and working as designed. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model RBS245PDS16

Near Shaker Heights, Ohio 44120

Corina H

Job Details: 12/10/2021

"CC that the oven is not heating correctly after calibrating the unit. Cust did had a pan over top of the bake element. Checked the temp sensor 1090 ohms. Used the thermocouple, wait 15 minutes after the buzzer. temp is at 375-390* with the thermocouple. Advised cust to not cover the bake element. Its restricting the heat. Working as designed. Opt test ok"

We serviced a

AMANA REFRIGERATOR

Model SXD27NW

Near Kirtland, Ohio 44094

Dan

Job Details: 12/10/2021

"Customer complaint that freezer section is warming up , unit is in an unheated garage, customer stated that when thermostat is turned off and back on unit starts cooling, unit needs new thermostat ; ordrng 1 R0161092 (Tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REP02

Near North Royalton, Ohio 44133

David R

Job Details: 12/10/2021

"Cc unit making noise. Noise coming from damper control. Ordering part, customer said they will put in themselves no need to return. ; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44119

Joe O

Job Details: 12/10/2021

"Cc: doors not level, will not stop producing iceRe inserted bail arm. Needs shim for left ff door. Shimmed door. Op test okCustomer showed pop; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Euclid, Ohio 44143

Joe O

Job Details: 12/10/2021

"Cc: leakingGasket is in good shape, no rips or tears. Ran test cycle. Found u it leaking from middle of door. Old not locate crack or separation on sump or spray arm. Needs sump assembly and lower spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHC319ESS06

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 12/10/2021

"Replace capacitor..and is better then before it is slightly change but you can hear it me and there some try it few times and we heard it changing,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, Ohio 44104

Gabriel P

Job Details: 12/10/2021

Unit is not leaking is the holes advise customer to change for new one try changing seal on holes but didnt work still leaking customer getting new hose

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KB1

Near Shaker Heights, Ohio 44120

Gabriel P

Job Details: 12/10/2021

"Found corrosion on user interface ribbon and also a configuration error part is discontinued,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cleveland, Ohio 44128

Corina H

Job Details: 12/10/2021

"CC that the unit stopped working, then started working. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 12/10/2021

"Cc unit handle fell off, sometimes thawed everything out, ice maker is not working and light in freezer is out. Replaced handle, unit temps are good, found FR door switch broken, will need to replace switch first and test the unit before replacing any other part.; ordrng 1 W11396033 (Door switch)"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW05

Near Windham, Ohio 44288

Jason N

Job Details: 12/10/2021

"Cc unit ff door needs replaced due to damageReplaced RF ff door using customer supplied part. Customer satisfied with appearance, op test good."

We serviced a

GE REFRIGERATOR

Model Gss25tstass

Near Strongsville, Ohio 44149

David R

Job Details: 12/10/2021

Replaced kit to icemkaer flap. Flap is opening and closing properly. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chesterland, Ohio 44026

Dan

Job Details: 12/10/2021

"Outlet is good, installed new control, user interface is damaged (see pic), reordering user interface ; ordrng 1 W11135391 (Ui)"

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, Ohio 44108

Joe O

Job Details: 12/10/2021

"Cc: will not advance through cyclesRan small load cycle on normal. Unit is advancing through first part of cycle. Found after initial drain, unit continues to siphon water. Unit tries to re fill and it just continues to drain so pressure sensor never senses proper water pressure. Unit advancing when you stop siphon. Customer needs proper stand pipe installed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFDW03

Near East Cleveland, Ohio 44112

Joe O

Job Details: 12/10/2021

"Cc: frosting up in freezer, leaking into ff sectionFound gasket ripped and not seated correctly. Found evap fan hitting frost build up. Needs freezer gasket, evap fan, and blade; ordrng 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap) and 1 W10507440 (gasket-fip)"

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