We serviced a
KSSS36QDW04 KITCHENAID
Model REFRIGERATOR
Near Willoughby, OH 44094
Dan H
Job Details: 01/29/2018
installed heat exchanger and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with oz of r134a, good frost pattern, 7op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) Job Cmpltd,
We serviced a
NTW4516FW2 WHIRLPOOL
Model WASHER
Near Valley View, OH 44125
Tim G.
Job Details: 01/29/2018
Complaint that the unit is not cycling properly. Checked and found the drain hose going into a bucket on the floor. Advised the customer that they will need to contact a licensed plumber to install and standpipe. Checked unit errors and found a stored F8E1 long or no fill. Checked the inlet valves and found good (problem is most likely the drain hose). Tested the unit is a bulky deep water wash cycle and found unit to fill and drain at the same time causing the error and causing the trouble the customer is having. ; Job Cmpltd
We serviced a
FRSH6KR5JB frigidaire
Model refrigerator
Near Madison Township, OH 44057
Jeff M
Job Details: 01/29/2018
Water valve was leaking water I shut the valve off it needs replaced est only; ordrng 1 242252702 (valve),
We serviced a
WRX986SIHZ00 WHIRLPOOL
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/29/2018
CC that the lights will work, then go out for a couple of days. Plugged unit in. Lights turned on, unit is at lowes. Will need a new led power supply. Called SM to order part. ; ordrng 1 W10830288 (cntrl-elec), schdld next appmnt for 2/5 MON
We serviced a
WDF310PAAW3 WHIRLPOOL
Model DISHWASHER
Near Parma, OH 44129
Tim G.
Job Details: 01/29/2018
Complaint that the unit is making abnormal sound and not filling. Checked the float switch and found the stem stuck causing the valve not not get power. Corrected float and found unit still not filling. Checked power at valve and found 120vac present but the valve open. Replaced valve with a surplus W10872255 water valve from truck, op test good. ; Job Cmpltd
We serviced a
JFC2290VEM7 JENN-AIR
Model REFRIGERATOR
Near Broadview Heights, OH 44147
Tim G.
Job Details: 01/29/2018
Complaint that the door seals are ripping. Checked and found the seals torn and needing replaced for the ff. Quoted the customer
We serviced a
JDB8200AWS0 JENN-AIR
Model DISHWASHER
Near Broadview Heights, OH 44147
Tim G.
Job Details: 01/29/2018
Checked unit and found leaking from the valve. Tightened connection, op test good. Tech placed water migration mat down and advised the customer to watch. Job Cmpltd
We serviced a
FRIGIDAIRE RANGE
Model FEFLM605DCD
Near Charlestown Township, OH 44266
Robert A.
Job Details: 01/29/2018
Cc temp off by 100 deg, checked sensor, good, set bake, let unit preheat, temp within 5 of setting, op test ok; , Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Auburn Township, OH 44023
Robert A.
Job Details: 01/29/2018
Found door gsaket torn, needs gasket; ordrng 1 W10300924V (DOOR GASKET) and 1 WPW10503548 (CLIP), schdld next appmnt for 2/2 FRI !,
We serviced a
WED85HEFC0 whirlpool
Model dryer
Near North Royalton, OH 44133
Chad P.
Job Details: 01/29/2018
Installed control. Ran timed dry. Op test okay. ; Job Cmpltd
We serviced a
VAW3584GW0 crosley
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/29/2018
Found hot water turned off and unit set to hot water. Turned hot water on and ran normal wash. Op test ok. Advised faucet was leaking when hot water was turned on and to have a plumber correct that issue. ; Job Cmpltd
We serviced a
MDB4409PAS0 whirlpool
Model dishwasher
Near Berea, OH 44017
Chad P.
Job Details: 01/29/2018
Found fill valve cracked again. Needs replaced. ; ordrng 1 W10872255 (FILL VALVE),
We serviced a
AGR6303MFS0 amana
Model range
Near Lorain, OH 44053
Paul H.
Job Details: 01/29/2018
Nobs were melted, called Techline, spoke with Tebor, issue appears to be from broiling with door open or bad knobs, checked items on Techline side, had me verify gasket, no gaps on inner glass, all checks fine, per Techline all good, ordering knobs as courtesy, no return visit necessary.; ordrng 4 W11117407 (KNOB)s,
We serviced a
WZF79R20DW00 whirlpool
Model freezer
Near Lorain, OH 44053
Paul H.
Job Details: 01/29/2018
Beeps repeatedly as if door is open, appears door liner sits too low, not defeating switch properly, ordering door; ordrng 1 W10747004 (dor-fmd)
We serviced a
WRV986FDEM01 KITCHENAID
Model REFRIGERATOR
Near MENTOR ON THE, OH 44060
Corina B
Job Details: 01/29/2018
Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 6oz. r134a, unit cooling, pressures good, op test ok; Job Cmpltd
We serviced a
WRS325SDHW0 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Tim G.
Job Details: 01/29/2018
Complaint that when the icemaker calls for water the ice maker doesn’t fill and the water leaks all over the fz section. Checked and found the fill tub not in place (see pic). Corrected (see pic) and cycle the ice maker, op test good. Customer also stated they could not remove the top fz shelf. Checked and found the glass was not aligned. Corrected glass, op test good. ; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Garfield Heights, OH 44125
Tim G.
Job Details: 01/29/2018
Customers complaint is that the unit is not operating correctly (the water levels are not reaching the correct levels) customer states she has to add buckets of water to fulfill the water level. Customer called a management whirlpool rep Named Michael Alfaro with the tech in the home. Tech spoke to rep and advised there was no diagnoses yet. Rep advised tech to call back when unit has been diagnosed. Checked the unit errors and found a F5E2 lid lock fault, F7E1 basket speed sensor fault, and F7E7 motor unable to reach target rpm. Tested the lid lock and found faulty tech also used step 9 in diagnostics and found no response from the tachometer. Unit will need a new lid lock and actuator. Tested unit in a bulky cycle and found to begin filling then stop and the sensing light flashed. Unit will also needs a main control. Spoke to Michael and advised all parts needed. Sr# 7720894116 per Michael the unit will be replaced. ; Job Cmpltd,
We serviced a
NTW4600YQ1 amana
Model washer
Near Ashtabula, OH 44004
Jeff M
Job Details: 01/29/2018
The suspension is worn out needs a new suspension; ordrng 1 W10780048 (SUSPENSION
We serviced a
WRS321SDHZ00 whirlpool
Model refrigerator
Near Edgewood, OH 44004
Jeff M
Job Details: 01/29/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
XXXXX frigidaire
Model range
Near North Kingsville, OH 44030
Jeff M
Job Details: 01/29/2018
I looked for the ms can’t find it. Cust refuse to pay;
We serviced a
WRS325FDAW whirlpool
Model refrigerator
Near Conneaut, OH 44030
Jeff M
Job Details: 01/29/2018
Installed new part unit op tested good. The freezer led is not working also needs the led for that side ; ordrng 1 WPW10515057 (FREZOR LED)
We serviced a
KEBS207SSS04 KITCHENAID
Model RANGE
Near Beachwood, OH 44122
Corina B
Job Details: 01/29/2018
Replaced the bake element. Heated oven to 350. Optest ok; Job Cmpltd
We serviced a
WTW8040DW2 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 01/29/2018
Replaced the control. Ran a calibration. Checked drain pump, clear. 1-2 tablespoons of detergent and 6-8 bath towels equals 1 load. Ran a normal cycle and a drain and spin. Optest ok. ; Job Cmpltd
We serviced a
WED90HEFW0 whirlpool
Model dryer
Near Avon, OH 44011
Paul H.
Job Details: 01/29/2018
Rattle from blower housing, seal and panel not lining up right, ordering ; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal),
We serviced a
KSRG22FKBT01 kitchenaid
Model refrigerator
Near Parma, OH 44129
Paul H.
Job Details: 01/29/2018
Replace ice maker, cycled, op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Burton, OH 44021
Robert A.
Job Details: 01/29/2018
Installed frz door, op test ok; Job Cmpltd,
Near Brecksville, OH 44141
Macaulay G.
Job Details: 01/26/2018
WHIRLPOOL COOK TOP Attempted to replace burners that were order, but the screws are seized up inside two of them. Office to order orfice holders and screw. Tech that returns will need to drill out old screw heads to remove.; ordrng 4 WP400021 (SCREWS)s and 2 WP7527P003-60 (
We serviced a
WRT311FZDT00 whirlpool
Model refrigerator
Near Willowick, OH 44095
Chad P.
Job Details: 01/26/2018
Found temps around 10-15 in freezer. Cust wants ice cream more solid. Adjusted temp settings. Advised to keep ice cream in the path of the air from the fan to keep it colder. All other operations check good. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44111
Paul H.
Job Details: 01/26/2018
Issue is control related, will run for 5-6 hours, ordering ; ordrng 1 W11116592 (CONTROL)
We serviced a
AMV2307PFS0 amana
Model microwave
Near Lakewood, OH 44107
Paul H.
Job Details: 01/26/2018
Replace door locks as fuse,open doors and close,heat up a boil of water,opt test good; used 1 W10138793 (FUSE, MICROWAVE) from stock, Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Bay Village, OH 44140
Paul H.
Job Details: 01/26/2018
Tested unit in a manual spin, a bit of excess vibration, seems to have open space under floor, amount of vibration normal for unit and installation. Recommended anti-vibration pads; Job Cmpltd
We serviced a
MDB8959SFZ4 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Corina B
Job Details: 01/26/2018
Replaced the parts listed. Did not run unit, it is not installed. ; Job Cmpltd
We serviced a
KDFE204EBL0 kitchenaid
Model dishwasher
Near Waite Hill, OH 44094
Chad P.
Job Details: 01/26/2018
, Installed disp. Op test ok. ; Job Cmpltd,
We serviced a
MVWC6ESWW1 maytag
Model washer
Near Maple Heights, OH 44137
Chad P.
Job Details: 01/26/2018
Found atc switch open. Replaced and ran normal wash and drain spin. Op test ok.
We serviced a
WFW75HEFW whirlpool
Model washer
Near Perry Township, OH 44077
Jeff M
Job Details: 01/26/2018
Customers calling Home Depot he does not want it fixed he wants it replaced estimate only he will call us if he needs the parts ordered. When the machine was delivered and had ice in it the bottom half of the unit it was frozen. The unit needs a new pump lock pressure sensor; ordrng 1 WPW10443885 (LOCK) and 1 WPW10448876 (SENSOR) and 1 WPW10605427 (PUMP)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/26/2018
Replaced drain hose and sump assembly. Tested ok. Increased amount of pressure to spray arms and allowed change between spray arms. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/26/2018
David from whirlpool tech line instructed to replace ice maker water line. Office to order inlet line.; ordrng 1 67006317 (tube-water), schdld next appmnt for 2/2 FRI !,
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDE0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/26/2018
Bearing falling out of track rails. Wheels falling off of bottom rack. Office to order left and right tracks, and four rack wheels.; ordrng 4 W10195416V (dish rack wheel)s and 1 W11048934 (track) and 1 W11048936 (track), schdld next appmnt for 2/2 FRI 8-11,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHW00
Near MIDDLEBRG HTS, OH 44130
Macaulay G.
Job Details: 01/26/2018
Ice maker not advancing to dispense ice or turn on heater to loosen ice. Office to order ice maker.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 2/2 FRI 11-2,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/26/2018
Removed Freon, Replaced drier and ff evap, evacuated System to 30”. Held for 10 min. Recharge 5.5 oz Freon. Monitored, closed system. Pressure seemed high on freezer evap. If customer calls back, office to pre Id a three way valve..; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Cleveland, OH 44111
Brian B
Job Details: 01/26/2018
Machine still not working. Display is flashing all 888 when any pad is pressed. Called whirl TL, Mark, 7721147774. He said to ohm out the j1 connector on UI back to main board to make sure yellow and black communication wires are intact. If those ohm out good , will have to replace main board. Wires Ohmed out good. Advised customer that we will order main board and he will be credited for other parts that are not needed. Office to order part. ....... BJ ONLY for return ......; ordrng 1 WPW10312695 (MAIN BOARD 10867), schdld next appmnt for 1/30 TUE !,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44109
Brian B
Job Details: 01/26/2018
Replaced motor. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd,
We serviced a
KDPE234GPS0 KITCHENAID
Model DISHWASHER
Near Aurora, OH 44202
Corina B
Job Details: 01/26/2018
CC that the dishes are still wet. Ran diag, no codes. Ran calibration. Advised cust to run the hot water in the sink before starting the dishwasher. Unit is not secured and leveled and advised them to level the unit and secure the dishwasher to the side cabinets. Raised the drain hose above the sink. Optest ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Burton, OH 44021
Robert A.
Job Details: 01/26/2018
nstalled frz door, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Ravenna, OH 44266
Robert A.
Job Details: 01/26/2018
Installed left ff door, op test ok ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Aurora, OH 44202
Robert A.
Job Details: 01/26/2018
Cc knobs too easy to turn on, knob can be bumped and it turns on, all valves work the same, cust states that the whole manifold has ben changed, but valves work the same, unit working as designed, cust upset that valves are too easy to bunp and turn on, cust not comfortable with unit, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/26/2018
Installed suspension, op test ok Ofr1606002378; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/26/2018
Replaced adjusters, op test okOfr 1606002377; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/26/2018
Installed sump asm, op test okOfr1606002374; Job Cmpltd,
We serviced a
KDFE104DWH WHIRLPOOL
Model DISHWASHER
Near Chester Township, OH 44026
Dan H
Job Details: 01/26/2018
Customer complaint that unit is not starting, customer pressed start button once control panel woke up but customer never selected start again to start unit, started normal wash cycle, unit filled and began washing, unit is operating as designed ; Job Cmpltd
We serviced a
SF368LEPQ2 WHIRLPOOL
Model RANGE
Near Aurora, OH 44202
Corina B
Job Details: 01/26/2018
Replaced the parts listed. Optest ng. Checked the gas valve open. Will need a new gas valve. Advised cust once we remove the gas line we are not allowed to use the same gas line. That the gas line will need to be replaced. Called SM to order part. ; ordrng 1 WPW10293048 (valve-gas)
We serviced a
WRX735SDBM00 whirlpool
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 01/26/2018
Cooling was in off position, powered up, evaporator in the upper 60s when powered up, waited for ten minutes, took temp again, dropped ten degrees, but no real frost pattern developing, compressor is running and heating up, tapped system, 40psi, inefficient compressor
We serviced a
KDPE234GPS0 kitchenaid
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/26/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WDT710PAHB0 whirlpool
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/26/2018
The wrong part was ordered. I have the wheels. The stops are what should’ve been ordered. Cust can install ; ordrng 2 WP8565925 (STOPS)s
We serviced a
MDB8959SFZ4 maytag
Model dishwasher
Near Mentor, OH 44060
Jeff M
Job Details: 01/26/2018
, Installed new part unit op tested good ; Job Cmpltd
We serviced a
KBFS20EVMS1 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Eric M.
Job Details: 01/26/2018
Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, tapped the system, found at 35psi, compressor has seized, unit needs new compressor, ran entitlement compressor is covered under 10 year extended warranty; ordrng 1 W10160407 (compressor), schdld next appmnt for 2/1 THU
We serviced a
MDB7749AWW2 MAYTAG
Model DISHWASHER
Near Orange, OH 44022
Dan H
Job Details: 01/26/2018
Customer complaint that not all cycles are working, found several keys on user interface unresponsive, found silver migration in user interface ribbon cable, stuck key test shows control is good, unit needs new user interface ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 2/1 THU
We serviced a
KMHS120ESS5 WHIRLPOOL
Model MICROWAVE
Near Reminderville, OH 44202
Corina B
Job Details: 01/26/2018
CC the the UI says open/close door. Replaced the door cams from t/s. Optest ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Solon, OH 44139
Corina B
Job Details: 01/26/2018
CC that the unit is not going there the cycles. Ran diag no codes. Started a cycle, filled then drained. Removed the front panel ohmed out the pump 0 ohms control has 120 volts going to the pump and motor. Will need a pump and motor. Cust does not want to repair
We serviced a
WED4815EW whirlpool
Model dryer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/26/2018
urned on power and attached vent. Op test ok. ; Job Cmpltd,
We serviced a
MVWC425BW0 maytag
Model washer
Near Cleveland, OH 44104
Chad P.
Job Details: 01/26/2018
Arrived at house and called Anthony. He said unit was taken care of and service wasn’t needed at this time. He will call the office if we need to return.
We serviced a
KUDS01FLSS6 kitchenaid
Model dishwasher
Near Cleveland Heights, OH 44106
Chad P.
Job Details: 01/26/2018
Installed parts listed. Op test no good. Door will not close. Reinstalled old gasket. Door now closing but old gasket had water leaking around it. Unable to locate different gasket. Spoke with Sm. He will email Marcone to see if they have a resolution.
We serviced a
KRFC704FBS00 whirlpool
Model refrigerator
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 01/26/2018
Replaced Evap cover, cleared all frost, replaced control, followed instructions in pointer, should correct issue.; Job Cmpltd
We serviced a
WRF560SMYB05 whirlpool
Model refrigerator
Near Mentor, OH 44060
Jeff M
Job Details: 01/26/2018
Installed new part unit op tested good. I waited I could not hear any noise coming from the fridge; Job Cmpltd,
We serviced a
FGHD2433KB1 frigidaire
Model dishwasher
Near Cleveland, OH 44119
Chad P.
Job Details: 01/26/2018
Found both springs damaged and one link broken. Advised both links should be replaced at the same time.
We serviced a
MDB4949SDM3 maytag
Model dishwasher
Near Willoughby Hills, OH 44092
Chad P.
Job Details: 01/26/2018
Found wiring harness very tight and backed connector out of fill valve. Corrected wiring and reset connection. Op test ok. ; Job Cmpltd,
We serviced a
NTW4516FW1 amana
Model washer
Near Lorain, OH 44055
Paul H.
Job Details: 01/26/2018
Ran unit on rinse and spin with 6large towels, unable to produce noise, adjusted level, op test ok.; Job Cmpltd,
We serviced a
WRS571CIDM01 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/26/2018
Auger coupler has broken, has caused subsequent damage to chute and container, ordering all three; ordrng 1 W11109888 (ICE CONTAINER) and 1 WP2220458 (coupling) and 1 WPW10293211 (chute)
We serviced a
AER5630BAS0 amana
Model range
Near Austinburg Township, OH 44010
Jeff M
Job Details: 01/26/2018
The control was damaged. Also the safety cover for the terminal block is missing; ordrng 1 WPW10326122 (COVER) and 1 WPW10626966 (CONTROL )
We serviced a
WFW8540FW1 whirlpool
Model washer
Near Concord Township, OH 44077
Jeff M
Job Details: 01/26/2018
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WTW5840BC0 whirlpool
Model washer
Near Edgewood, OH 44004
Jeff M
Job Details: 01/26/2018
Do unit will not drain pump froze installed new pump unit test good; used 1 WPW10276397 (PUMP ASM, DRAIN)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABB5
Near Shaker Heights, OH 44120
Robert A.
Job Details: 01/26/2018
Found start light will just blink, reset door switch connections, unit working, ran diagnostics, 5-1 door switch, stuck or loose connection, watched cycle, good, op test okNote need to rn hot water in sink before starting unit; Job Cmpltd,
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Beachwood, OH 44122
Robert A.
Job Details: 01/26/2018
Checked temps, good, ran diagnostics, showes good, checked door seals, good, reset defrost and temp settings, working correct at this time, op test ok; Job Cmpltd,
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Robert A.
Job Details: 01/26/2018
, Installed ui, manager and power bd, op test ok; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44139
Corina B
Job Details: 01/26/2018
Replaced the door switches. Optest ok. ; Job Cmpltd
We serviced a
KSSS48QMX00 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/26/2018
Replaced the parts listed. Optest ok. ; Job Cmpltd
We serviced a
KDRP467KSS09 KITCHENAID
Model RANGE
Near Moreland Hills, OH 44022
Dan H
Job Details: 01/26/2018
Customer complaint that display went blank and now oven is not working, confirmed, found control panel thermal fuse open, jumped out, display lit, unit needs new thermal fuse; ordrng 1 WPW10017820 (thrmst-fix), schdld next appmnt for 2/2 FRI
We serviced a
WDT920SADM3 WHIRLPOOL
Model DISHWASHER
Near Russell Township, OH 44022
Dan H
Job Details: 01/26/2018
Customer complaint that unit is not filling, started normal wash cycle, no water entered unit, fill valve is recieving 120vac, installed new valve, op test good ; Job Cmpltd
We serviced a
WGG745S0FS02 WHIRLPOOL
Model RANGE
Near Chardon, OH 44024
Dan H
Job Details: 01/26/2018
Customer complaint that ovens are not heating up, started bake for 350 degrees in upper and lower oven, neither oven lit, found switch on regulator in off position, turned on , both oven burners lit, op test good ; Job Cmpltd
We serviced a
DU1055XTPS4 whirlpool
Model dishwasher
Near Bainbridge, OH 44023
Chad P.
Job Details: 01/26/2018
Installed fill valve. Op test ok. ; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE GAS
Model WFG515S0ES0
Near Rocky River, OH 44116
Brian B
Job Details: 01/26/2018
, Intermittant spark ignition. Replaced spark board and spark harness that was pre id’d. Also, had to replace bake Ignitor as rod was bent and bracket warped. Tested oven at 350. Op test ok.; used 1 WP9758079 from stock, Job Cmpltd,
We serviced a
WMH53520CW5 whirlpool
Model microwave
Near Aurora, OH 44202
Chad P.
Job Details: 01/26/2018
, Installed bulb. Op test ok. ; Job Cmpltd,
We serviced a
WED99HEDW0 whirlpool
Model dryer
Near Brecksville, OH 44141
Chad P.
Job Details: 01/26/2018
, Cc that unit is intermittently drying completely and they are getting a high pitched noise. Ran timed dry. Unit is heating. Removed unit and checked cleaning. Unit is clean but tech went over it with a vac again. Tech did hear high pitches noise while working on unit but it was unplugged at this time. Increased dryness level setting. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Cleveland, OH 44111
Macaulay G.
Job Details: 01/26/2018
Tested dryer. Found that gas is not being released in order to ignite. Coils have already been replaced. Office to order gas valve assembly. ; ordrng 1 279923 (valve,gas), schdld next appmnt for 2/2 FRI 2-5
We serviced a
MVWX655DW1 maytag
Model washer
Near LaGrange Township, OH 44050
Paul H.
Job Details: 01/26/2018
Gear case and shifter,and cam,clicking when slowing down,after testing unable to determine if cam or shaft is stripped or shifter is sticking,ordering all three ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE )
We serviced a
WFW9050XW00 whirlpool
Model washer
Near Edgewood, OH 44004
Jeff M
Job Details: 01/26/2018
The unit lock is getting power but not working. Needs a new lock; ordrng 1 WPW10253483 (LOCK),
We serviced a
WDT720PADB3 WHIRLPOOL
Model DISHWASHER
Near Eastlake, OH 44095
Dan H
Job Details: 01/26/2018
Installed new upper rack wheels, op test good ; Job Cmpltd
We serviced a
MDE6400AYW MAYTAG
Model DRYER
Near North Madison, OH 44057
Dan H
Job Details: 01/26/2018
Installed new belt, op test good ; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/26/2018
Replaced the control and the UI. Heated ovens to 350*. Optest ng. Top oven will not heat. Checked the oven sensor, 1080 ohms, the bake element is good. Will need a new control. Called SM to order parts. ; ordrng 1 WP8303880 (panl-cntrl) and 1 WPW10119142 (cntrl-elec), schdld next appmnt for 1/31 WED
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Kirtland, OH 44094
Corina B
Job Details: 01/26/2018
Replaced the wheels. Will need a stopper. Cust can install part. Optest ok; ordrng 1 WP8565925 (stop)
We serviced a
JENN-AIR WALL OVEN
Model JJW2730WS02
Near Westlake, OH 44145
Brian B
Job Details: 01/26/2018
, CC that oven will be on for a while and then shut down. Ran diag, f1e1 code, per tech sheet and TL, check for 14v dc on j4 connector of console and p6 on app man board. 14v present on both. Per tech sheet, replaced console. Office to order. Part is still under a 5 year warr. Customer to pay sc and labor. Paid dep.; ordrng 1 W10617330 (panl-cntrl), schdld next appmnt for 2/1 THU !,
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near South Euclid, OH 44121
Dan H
Job Details: 01/25/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EBS00
Near Brook Park, OH 44142
Macaulay G.
Job Details: 01/25/2018
Replaced icemaker and tested. Filled ok. Instructed customer to dispose of all ice after 24 hours. ; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Bay Village, OH 44140
Brian B
Job Details: 01/25/2018
Found ff evap iced up . Removed cover and used steamer to clear ice. Replaced thermister with plastic thermister from t/s. Used silicone to seal connectors. Reassembled, op Test Ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Parma, OH 44129
Macaulay G.
Job Details: 01/25/2018
Replaced main control board. Calibrated unit. Tested and locked ok. Ran through cycle to make sure all functions were ok. Everything is operational.; Job Cmpltd,
We serviced a
PFS22MISBWW GE
Model REFRIGERATOR
Near South Euclid, OH 44121
Corina B
Job Details: 01/25/2018
CC that the temp is fluctuating. Ff 39 fz 5 temp. Checked the thermistor out of range. Replaced the thermistor from t/s. Optest ok; used 2 W10902214 (THERMISTOR) Job Cmpltd,
We serviced a
MMV6186WS0 maytag
Model micro oven
Near Eaton Township, OH 44028
Paul H.
Job Details: 01/25/2018
Customer concerned about lack of “grille” on top trim, looked up part, image shows same design, unable to change design. Explained to customer.; Job Cmpltd
We serviced a
WFG505M0BS0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44128
Dan H
Job Details: 01/25/2018
Customer complaint that oven is not lighting, customer started bake for 350 degrees, found gas turned off to unit, turned gas on, burner lit right up, turned of and repeated, burner did not light, found oven temperature sensor wire chewed through, repaired wire, same results, found gas valve open, 7nit needs new gas valve and ignitor ; ordrng 1 W10918546 (igntr-oven) and 1 WP98014893 (valve-gas), schdld next appmnt for 2/1 THU
We serviced a
FFHS2622MSJ frigidaire
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/25/2018
Replaced freezer gasket, steamed out drain, ; Job Cmpltd,
We serviced a
MVWC565FW0 maytag
Model washer
Near Jefferson, OH 44047
Jeff M
Job Details: 01/25/2018
Installed new part unit op tested good ; Job Cmpltd