Near Mogadore, OH 44260
Brian M
Job Details:
06/03/2020
WASHER MAYTAG MVWB855DC3 Cc unit won’t power on Was able to enter diagnostics found error of f6e2 and f6e3Needs control And UI ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)
Near Chardon, OH 44024
Joe O
Job Details:
06/03/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 Cc: not making iceFound unit has low water pressure to dispenser. Removed filter. Found unit still has low water pressure. Found frost build up inside ice maker. Around bail arm. Removed frost build up. Cycled ice maker. Unit harvested and filled. Checked
Near Geneva, OH 44041
Joe O
Job Details:
06/03/2020
DRYER MAYTAG MEDC500VW0 Cc: not drying properlyFound venting is extremely long. Found unit has good heat and air flow. Advised customer to have the venting cleaned. Unit functioning as designed. Op test ok
Near Windham Township, OH 44231
Brian M
Job Details:
06/03/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PP Cc unit not making ice Found fill tube frozen over Cleared fill tube ran several valve test OP Test Ok
Near Elyria, OH 44035
David R
Job Details:
06/03/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit moving all over, noise. Found unit leaning back and forth, not leveled. Re leveled unit. Found washplate came loose, making noise. Corrected and tightened. Tested, no error codes. Ran diagnostics and calibration. Good. Op test ok"
Near Garfield Heights, OH 44105
Jason N
Job Details:
06/03/2020
WASHER AMANA NTW4516FW2 "Cc unit not spinning out. Customer states cycle ends too soon and water just drains out.Ran diagnostics, found code f8e1 for long fill, no fill. Found drain hose connected to a longer hose, running across floor to drain hole in floor. Advised customer dr
Near Cleveland, OH 44102
Corina H
Job Details:
06/03/2020
WASHER WHIRLPOOL CHW9160GW0 CC that there is f21. F21 long drain checked drain pump. Reset the control. Started a cycle. Optest ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/02/2020
REFRIGERATOR MAYTAG MRT118FFFH04 "Cc that the unit stopped cooling.found compressor not starting also check start device test it compressor still not starting tap the system read gauge 60 psi need compressor spoke to senior tech bj he was helping technician hecmarie with diagnostics,orde
Near Concord Township, OH 44077
Joe O
Job Details:
06/02/2020
OTR MICROWAVE KITCHENAID KMHC319EBS3 Cc: loud humming noise during operationFound loud humming coming from magnetron. Unit is not heating. Unit pulling 4.4 amps. Needs magnetron and diode.; ordrng 1 W11230995 (magnetron) and 1 W11256462 (diode)
Near Chardon Township, OH 44024
Joe O
Job Details:
06/02/2020
WASHER WHIRLPOOL WTW8040DW4 "Cc: not starting, double beep when pressing start buttonFound error code f5e1(lid switch fault, lid is up). Spoke with customer, he stated the unit would not start with the lid closed. Customer states they unplugged unit for 30 mins and the unit started
Near Munson Township, OH 44024
Joe O
Job Details:
06/02/2020
DRYER MAYTAG MGD6630HW0 "Cc: steam valve leaking, not drying properlyAdvised customer on about moisture sensor, and washing mixed loads. Found no stored error codes. Ran test cycle. Unit has good air flow and heat. Moisture sensor checked good. Spoke with BJ, needs moisture sens
Near Avon Lake, OH 44012
Gabriel P
Job Details:
06/02/2020
COOKTOP GAS KITCHENAID KCGD506GSS00 Found burner was clogged with grease. Ordering parts. Cust will put on him self.; ordrng 1 W10910375 (cap-burner) and 1 W11084062 (burnr-head)
Near Solon, OH 44139
Brian M
Job Details:
06/02/2020
COOKTOP ELE WHIRLPOOL JEC9530ADS Cc unit does not heat on front right burner Found coils on burner open Needs front right burner Part is NLA 74008228Customer had a part with correct part number but wrong part ; ordrng 1 74008228 (element- d)
Near Conneaut, OH 44030
Jeff M
Job Details:
06/02/2020
COOKTOP GAS WHIRLPOOL CVGX2423B "The igniter switch is for the front left and right burner have failed and need to be replaced; ordrng 1 WP71003385 (switch- ig), used 1 SHIPPING (shipping and handling) from stock"
Near Reminderville, OH 44202
Brian M
Job Details:
06/02/2020
DISHWASHER MAYTAG MDB5600AWW Cc unit still leaks Customer started unit with bowels and pots and started it like he normally would Watched for leak found it to be leaking from vent tube vent tube is staying open during wash and water is pushing through it Needs vent housing part is NL
Near Solon, OH 44139
Brian M
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL GB9FHDXWB07 Cc unit not making ice Found ice maker to continually run and will not call for water Needs icamaker Est only ; used 1 WPW1046928 (
Near Lorain, OH 44052
Gabriel P
Job Details:
06/02/2020
WASHER MAYTAG MVWC300BW1 "Cc that there’s still water in the tub. Ran diag found no error codes. Ran calibration and auto test , pass. Advice cust that the tub comes with water for a better balance."
Near Solon, OH 44139
Brian M
Job Details:
06/02/2020
REFRIGERATOR MAYTAG PBB2253GEW Got back off and was ready to cut out compressor when I realized I had mis diagnosed the fridge When I was previously here I used the wrong compressor tester Found that ptc relay was the cause of compressor not running Used ptc relay from new compressor U
Near Shaker Heights, OH 44120
Joe O
Job Details:
06/02/2020
RANGE WHIRLPOOL WFE505W0HZ1 Installed hinges. Op test ok
Near Parma, OH 44134
Dan
Job Details:
06/02/2020
DISHWASHER GE GDF520PSJ2SS "Customer complaint that unit stopped mid cycle, confirmed, diagnostic led on control is solid lit, unit needs new control per tech sheet, customer does not want repair at this time ; ordrng 1 WD21X24900 (Control)"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/02/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Cc that the door does not stays close. Checked both seal, door latch, strike , springs and legs found that the unit was not level and door was not closing properly. Op test ok"
Near Bedford, OH 44146
Corey L.
Job Details:
06/02/2020
WASHER WHIRLPOOL LBR5133AW0 "Customer complaint washer over fills on large and super selections, confirmed pressure hose not pinched, ordering hose and switch; ordrng 1 WP3356467 (switch-wl) and 1 WP353244 (pressure switch hose)"
Near Mayfield Heights, OH 44124
Corey L.
Job Details:
06/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dw had a weird smell like burning and didn’t drain all the way but it was used again and worked fine, found f6e4 float switch open, unit filled and stopped with no load, removed front cover and checked over connections at control, ever
Near Cleveland, OH 44110
Joe O
Job Details:
06/02/2020
FREEZER WHIRLPOOL WZC3115DW01 Cc: won’t lockFound lock mechanism would not stay locked. Replaced lock and hook. Op test ok
Near Auburn Township, OH 44023
Brian M
Job Details:
06/02/2020
RANGE WHIRLPOOL JGRP430WP01 "Installed valve tested no good Found dsi to have failed and not sending proper voltage to gas valve Needs dsi board ; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/02/2020
RANGE KENMORE 790.4681399 Replace heating element. Preheat 350*. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Near Westlake, OH 44145
Gabriel P
Job Details:
06/02/2020
WASHER FRIGIDAIRE FAHE1011MW0 "Did not found any leaks. Cust had the unit running when arrive. Unit is completely dry in the inside, took pictures. Found that there’s water coming from the floor and wall. Cust said that the person on the 2 floor had a leak on her water heater and wash
Near Richmond Heights, OH 44143
Joe O
Job Details:
06/02/2020
RANGE WHIRLPOOL MER8700DS1 Installed element. Ran test bake. Op test ok
Near Olmsted Township, OH 44138
David R
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc of noise and front dispenser sticking not working all the time, customer said dispenser worked fine yesterday but has been sticking. Noise, customer recorded it but says it is intermittent. Went through diagnostics and checked all components that are
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/02/2020
BUILT IN OVEN KITCHENAID KEMS308SSS02 Replace parts. Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details:
06/02/2020
RANGE GE JGB630DEF1WW Replace parts. Op test ok
Near University Heights, OH 44118
Corey L.
Job Details:
06/02/2020
DRYER KENMORE 110.850914 "Customer complaint dryer not working at all, confirmed no selections operating, power to unit is correct, no test in ts for ui getting power, per ts if no leds function replace main control, 8546219 discontinued, advised our parts dept can sometimes get
Near North Ridgeville, OH 44039
David R
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Replaced parts. Followed directions that were included. Ran test 45 for water, no leaks. Give time for temp to cool down in unit. Corrected temps per instructions. Op test ok."
Near Roaming Shores, OH 44084
Jason N
Job Details:
06/02/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Cc unit not filling with water , not cleaning dishesRan diagnostics, found code f7e1 for no heat. Ran diagnostics cycle, wash motor did not turn on. Good power to motor at 122v. Unit needs wash motor. Customer does not want to repair at this time, wants
Near North Royalton, OH 44133
Corey L.
Job Details:
06/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Part ordered is the ui console ONLY, missing ui board, ordering board; ordrng 1 W11368911 (HOUSING UI)"
Near WILOUGHBY HLS, OH 44092
Dan
Job Details:
06/02/2020
FREEZER MAYTAG MZF34X16DW04 "Installed new control, op test good"
Near Moreland Hills, OH 44022
Dan
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed new ice maker , op test good"
Near Mentor, OH 44060
Jeff M
Job Details:
06/02/2020
DRYER MAYTAG MEDB855DC4 "One of the power wires and the neutral wire were burned together and replace the terminal block and the power cord unit tested good; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
Near Parma, OH 44129
Corey L.
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint fridge not level is leaning back too far, confirmed unit is leaning back excessively, there is a dip in the floor where back wheels sit but once pulled out unit still leans back too far, nothing to adjust, nothing looks damaged, orderi
Near Parma, OH 44134
Dan
Job Details:
06/02/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit wasn’t doing anything but grinding, found wash plate loose, tightened, op test good"
Near Willoughby, OH 44094
Joe O
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: not cooling properlyFound unit has no frost pattern. Unit pulling .56 amps. No signs of leak in compressor compartment. Needs evaporator, compressor, and drierCalled whirlpool tech line, spoke with Andy. He documented; ordrng 1 WPW10317014 (evaporato
Near Lakewood, OH 44107
Dan
Job Details:
06/02/2020
WASHER WHIRLPOOL LSN1000KQ0 "Installed new lid switch, op test good"
Near Willoughby, OH 44094
Jeff M
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 The unit was not running. I unplugged it and plugged it in op tested good
Near Mentor, OH 44060
Jason N
Job Details:
06/02/2020
DISHWASHER MAYTAG MDB4949SDZ0 "Cc spray arm fell off unit and melted to heaterConfirmed top 3rd spray arm fell onto heater, melted around heater element. Unit needs water feed tube and heater element replaced. ; ordrng 1 W10703867 (heater6203) and 1 WPW10340745 (tube-feed3975), used 1
Near Auburn Township, OH 44023
Brian M
Job Details:
06/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit leaking Customer had unit running with dishes and soap for about 20 min prior to me arriving Let unit run for about 10 min more Found unit to be over suds took pic Cleared suds out ran normal cycle still a little bit of suds left over but not bad
Near Aurora, OH 44202
Brian M
Job Details:
06/02/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc unit not baking Found customer to have to many pans in lower drawer Pulled pans out and advised customer on spark location Ran test bake to 350 OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
06/02/2020
REFRIGERATOR GE GTS16DTHJRWW "Cc of noise in FZ. Fan making loud noises. Moved over to verify nothing hitting. No fan blades broken. Ordering motor ; ordrng 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44113
Corina H
Job Details:
06/02/2020
OTR MICROWAVE WHIRLPOOL WMH76719CZ1 CC that there is no power to the unit. Found the inline fuse is open. Cust had a fuse. Found the door switches not closing properly. Replaced the fuse and the interlocks. Optest ok. ; used 1 W10450407 (Harness) from stock
Near Eastlake, OH 44095
Jeff M
Job Details:
06/02/2020
WASHER MAYTAG MVWB835DW4 The spaner nut it’s not coming off the shaft on the transmission the shaft itself has detached inside the transmission “I’m assuming”. the shaft spins with the nut it cannot be separated it will need the inner and outer tub spanner nut filter screws trans
Near Broadview Heights, OH 44147
Corey L.
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Customer complaint bottom corner has had a hard time sealing after switching doors around but he has been keeping something in front to hold door tight closed this recent hot few days have seemed to loosen it to seal good but on that hot day vodka froze
Near Willoughby, OH 44094
Jeff M
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL MSB2354GRW As I was starting to defrost the units I noticed that the heating element was not plugged in so I set the unit to defrost with the original timer in place and tested to see if it was sending power it’s sending 120 V AC does not need a timer. I also tested
Near Cleveland, OH 44121
Dan
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "Installed new freezer section led module, op test good"
Near Cleveland Heights, OH 44118
Dan
Job Details:
06/02/2020
DRYER WHIRLPOOL WED6620HC0 "Customer complaint that unit is not starting, confirmed, found unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , ran entitlement pd is 5/9/19 with 1yr additional warranty from rent-a-center"
Near Berea, OH 44017
Corey L.
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Thermistor checks pass, Installed control box, installed foil tape to ff air vent blocking about 20%, advised to allow 24hrs for temps to settle"
Near Lorain, OH 44053
David R
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced and tightened. Also customer was concerned about water line, found cracked. Ordering reservoir; ordrng 1 W11346622 (RESERVOIR )"
Near Lorain, OH 44053
David R
Job Details:
06/02/2020
REFRIGERATOR GE DSS25KGREBB "Cc not cooling, loud noise from FZ fan. FZ temp is rewarding from 28*-35*. Took off evap cover, not defrosting. Checked heater, black spots, burnt out. Noise coming from fan. Will need evap fan and heater. Also needs to be steamed, do not order parts ;
Near Geneva Township, OH 44041
Jeff M
Job Details:
06/02/2020
WASHER FRIGIDAIRE ATF7000FG1 "The drain pump is receiving power it is rotating sounds extremely bad needs a new drain pump; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44149
David R
Job Details:
06/02/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit wasn’t turning on, they even tried plugging and unplugging. Unit unplugged upon arrival. Plugged in, waited to boot up. Unit started right up. Ran normal wash, than ran a test diagnostics. No error codes. All components working correctly. Unit is
Near Lakewood, OH 44107
Corina H
Job Details:
06/02/2020
OTR MICROWAVE KITCHENAID KMHC319EBS2 "Cust showed pop, sent pic. CC that the unit is not heating. Confirmed the unit is not heating. Pull 13 amps. Will need a capacitor, diode and magnetron. ; ordrng 1 W10561770 (Capacitor) and 1 W11256462 (Diode) and 1 W10818686 (Magnetron)"
Near Eastlake, OH 44095
Jeff M
Job Details:
06/02/2020
FREEZER MAYTAG MZF34X16DW00 The unit what is 15° inside the freezer I bumped the temp up 1 unit should test good
Near Rocky River, OH 44116
Corina H
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KBFN506ESS01 "CC that the right door does not shut. Found there is no tension on the door. Will need a new hinge, syringe, extension. ; ordrng 1 W11418227 (Hinge) and 1 WP2307857 (Extension) and 1 W11218690 (Hinge) and 1 W11403572 (Stop) and 1 W11189635 (Screw) and 1
Near Strongsville, OH 44149
David R
Job Details:
06/02/2020
DRYER SAMSUNG DV338AEW/XAA Replaced part. Tested. Heated and cycled. Op test ok
Near Mentor, OH 44060
Jason N
Job Details:
06/02/2020
DRYER GE GTD42GASJ1WW "Cc using not drying clothes.Customer states last clothing load came out damp. Didn’t think unit was heating. Ran op test, good ignition, good flame. Checked wait flow at vent outlet. Vent clean, good airflow. Let cycle for 10 min, unit cycling properly.
Near Westlake, OH 44145
Corina H
Job Details:
06/02/2020
RANGE WHIRLPOOL JGS8860BDP "CC that the right front and back front do not have a high flame, the gasket to the door is falling off. Found the right front and back burners are not a high flame. The igniter clicks when it does light. The gasket on the front glass is falling off. Will
Near Westlake, OH 44145
Corina H
Job Details:
06/02/2020
WASHER WHIRLPOOL MVWB835DC4 "CC that there is lf. Ran diag F8e1 Long Fill, f3e2 Inlet Water Temperature Fault, f0e4 Spin Limited By Water Temperature. Checked the cold and hot water valve. Hot water valve is receiving 120 volts. No water. Will need a new valve ; ordrng 1 W11172234 (
Near Cleveland, OH 44121
Dan
Job Details:
06/02/2020
DISHWASHER MAYTAG MDB4949SDM2 "Customer complaint that unit is not draining, confirmed, found knockout plug still on garbage disposal, removed, op test good"
Near South Euclid, OH 44121
Dan
Job Details:
06/02/2020
REFRIGERATOR KENMORE 253.7031221 "Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees set to 33 degrees , freezer section temperature at 16 degrees set to -5 degrees, found evaporator fan not running, door switch is not being pressed because the pie
Near Mentor, OH 44060
Jason N
Job Details:
06/02/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Recovered refrigerant, installed new compressor and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Charged system with 4.5oz of R134a. Unit starting to cool, low side pressure stable at 2psi. Adv
Near Painesville Township, OH 44077
Jeff M
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 Installed new part unit tested good.
Near Amherst, OH 44001
David R
Job Details:
06/02/2020
WASHER MAYTAG MVWB855DC1 "Cc loud noise in spin. Can spin by hand and noise is present. Ran diagnostics, no error codes. When agitating and spinning loud noise. Gearcase worn down. Tried taking out washplate and got scratched up, ordering out no charge, do not order parts ; ordrn
Near Elyria, OH 44035
David R
Job Details:
06/02/2020
DRYER MAYTAG MDE7600AYW "Squeaky noise when running. Worn down parts. Will need supports and idler, do not order parts.; ordrng 1 WP6-3700340 (bearing IDLER) and 2 12001541 (bearing & roller asy)s, used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling)
Near Cleveland, OH 44111
Corina H
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the freezer door does not shut. Found the screws to the rails backing out. Tightened the screws. Steamed out the freezer. Removed the plastic from the door handles. Optest ok.
Near Cleveland, OH 44106
Corey L.
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint fridge leaking from underneath frz section on floor it’s a really slow leak and will only make a small puddle visible after the whole day, confirmed found inlet valve leaking at past seal on 5/16 line, unit needs water valve; ordrng 1
Near Madison, OH 44057
Jeff M
Job Details:
06/02/2020
WASHER WHIRLPOOL WTW5000DW3 Installed new part unit tested good
Near Westlake, OH 44145
Corina H
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 CC that the unit is not leveled. Used a shim to raise the back right leg. Leveled the unit. Optest ok
Near Broadview Heights, OH 44147
Corina H
Job Details:
06/02/2020
MICROWAVE JENN-AIR JMW3430DP02 CC that the microwave is not working. Found the wrong model number was selected. Called t/l Joel to reset the control. Heated a cup of water and heated the oven. Optest ok.
Near Willoughby Hills, OH 44094
Jason N
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Installed freezer door rails. Op test good.
Near Richmond Heights, OH 44143
Dan
Job Details:
06/02/2020
REFRIGERATOR MAYTAG MSD2641KEB "Installed new valve, op test good"
Near Streetsboro, OH 44241
Brian M
Job Details:
06/02/2020
DRYER WHIRLPOOL WED5100HW0 Cc of thumping noise Found noise to be normal operation noise and pointed customer to whirlpool site where it also states noises At this time unit is functioning as design
Near Maple Heights, OH 44137
Corina H
Job Details:
06/02/2020
RANGE WHIRLPOOL WGG745S0FS02 Replaced the ui. Optest ok
Near Cleveland, OH 44132
Jason N
Job Details:
06/02/2020
RANGE MAYTAG MGR7665WW0 "Installed spark module, spark ignitor and electrode wire harness. Ran test bake to 300 degrees, let cycle several times after preheat. Ignition good. Op test good."
Near Willowick, OH 44095
Jason N
Job Details:
06/02/2020
DISHWASHER KITCHENAID KUDE48FXSS1 "Cc unit not working, only beeping clean lightRain diagnostics, found codes 4-1 no communication to wash motor, 9-1 for diverter cant find position. Ran diagnostics cycle, unit immediately started leaking when wash motor turned on, found leaking at divert
Near Avon, OH 44011
Gabriel P
Job Details:
06/02/2020
WALL OVEN GE JT3500SF1SS Found the bulb was loose tight terminal on socket still loose a little customer will not socket gave estimate he will not fix
Near Willoughby, OH 44094
Dan
Job Details:
06/02/2020
REFRIGERATOR WHIRLPOOL WRT3L1SZYW00 "Customer complaint that unit is not keeping temperature, fresh food section temperature at 39 degrees, freezer section temperature at -1 degrees, unit is operating as designed"
Near Grafton Township, OH 44044
David R
Job Details:
06/01/2020
REFRIGERATOR MAYTAG MRT118FFFE04 "Cc not cooling. FF temp is 50*. Temp in FZ is -1. Found fan not working correctly. Pulsating back and forth. Replaced from t/s. Tested. Good, set settings back to normal. Give 24 hours to return back to normal temps. Op test ok.; used 1 WP2315539 (MOTOR-
Near Jefferson, OH 44047
Joe O
Job Details:
06/01/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc: loud noise in spinRan auto test, and calibration. Ran drain and spin. Manually tested agitate. Could not duplicate issue. Unit functioning as designed. Op test ok"
Near Amherst, OH 44001
Gabriel P
Job Details:
06/01/2020
DRYER WHIRLPOOL WGD4815EW2 "When arrive all temp was working as design couldn’t find issue other that customer told us there washer unit was very loud in spin so it may me think that it might not drain the water of clothes out before putting it inside dryer still replace parts als
Near Amherst, OH 44001
Gabriel P
Job Details:
06/01/2020
WASHER WHIRLPOOL WTW8040DW4 "Found error code f2e1 stuck key ran diagnostics on ui pass no stuck key ran calibration and auto test pass unit working as design,opt test ok advise customer to monitor"
Near Lorain, OH 44053
Gabriel P
Job Details:
06/01/2020
DRYER MAYTAG MEDX655DW1 "Supply voltage to unit ran time dry cycle,check temp coming out of unit was 140 degrees and rising to 160 coming out of unit is working as design opt test ok"
Near Lorain, OH 44053
Gabriel P
Job Details:
06/01/2020
WASHER WHIRLPOOL WTW4816FW2 "Found One suspension off correct issue,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details:
06/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 We checked unit we check everything found seal inside dishwasher not all the way in. Corrected issue other than that everything tested ok.op test ok
Near Bay Village, OH 44140
Gabriel P
Job Details:
06/01/2020
BEVERAGE CENTER KITCHENAID KURG24RWBS21 "Replace parts,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details:
06/01/2020
WASHER WHIRLPOOL WFW70HEBW1 F3e1 water level system error check pressure hose and it was clogged with suds clear all wax blow through hose and pass ran calibration test pass ask customer to monitor if it happens again it will need sensor
Near Amherst, OH 44001
Gabriel P
Job Details:
06/01/2020
WASHER WHIRLPOOL WTW6400SW1 Found error code F51 - Motor RPS Failure. Checked for tension on basket pass no tension also check shocks they are bad also did not found any oil leak underneath bearings are good ordering parts need it ; ordrng 1 W10183157 (kit) and 1 W10820048 (suspensi
Near Willoughby, OH 44094
Dan
Job Details:
06/01/2020
DRYER WHIRLPOOL WGD4850HW0 "Customer complaint that unit is not starting, pressed start button, unit started, unit heated, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
Near Concord Township, OH 44077
Corina H
Job Details:
06/01/2020
WASHER MAYTAG MVWX655DW1 CC that the unit will not spin. Found the hub is stripped. Replaced the hub from t/s. Hub is still under a 1 year warranty. Ran a calibration and a drain and spin. Optest ok. ; used 1 W10528947 (Hub) from stock
Near Novelty, OH 44072
Brian M
Job Details:
06/01/2020
REFRIGERATOR KITCHENAID KBFS25EVMS3 Cc unit cooling properly Found freezer popped open caused by pizza box and bag of fruit Removed food and door closed properly Advised to watch and give 24 hours to get back to normal temps
Near Chagrin Falls, OH 44022
Brian M
Job Details:
06/01/2020
WASHER WHIRLPOOL WFW92HEFW0 Cc of f9e1 error Found drain filter to be clogged Removed debris Ran auto test OP Test Ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
06/01/2020
WASHER MAYTAG MVWX655DW1 Found error code F7E6 – MOTOR FAULT check winding on motor good call bj explain situations had me ohms windings on motor from control the check pass ask me to order motor and control ordering ; ordrng 1 W11026785 (motor-drve) and 1 W11116592 (cntrl-elec)
Near Cleveland, OH 44113
Corey L.
Job Details:
06/01/2020
DISHWASHER WHIRLPOOL WDF520PADM0 "Customer complaint dw not draining they vac’d water from unit to prevent smell, confirmed, found piece of glass inside drain pump binding pump, removed, op test good"