Near Fairview Park, OH 44126
Dan
Job Details:
10/09/2020
RANGE WHIRLPOOL WOS51EC0AS03 "Customer complaint that oven floor coating is flaking off, confirmed, see pics, oven liner is not a serviceable part, unit cannot be repaired ; O-emld tckt"
Near Cleveland, OH 44118
Jason N
Job Details:
10/09/2020
STACK W/D GE GUD24ESSJ0WW "Cc unit leaking and not spinningRan wash test, unit leaking through tub seal. Unit need tub seal. Could not pull agitation, seized to shaft, will also need agitator. Ran spin and drain, unit drain pump will not turn on, good power in at 124v. Unit needs
Near Conneaut, OH 44030
Jeff M
Job Details:
10/09/2020
DISHWASHER KITCHENAID KUDS30IVBL3 "I install the new part it did not work needs a new user interface along with the main control the main control board is visually bad but it also needs the user interface customer wants to continue with repair; ordrng 1 WPW10250015 (panel-cntl), used 1 SH
Near Cleveland, OH 44107
Dan
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint that unit is not cooling, found dye coming from filter drier connection, installed new filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op t
Near North Royalton, OH 44133
David R
Job Details:
10/09/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Cc of crack in liner. Repair kits not needed. Customer is looking at the design line in Fridge liner. Thats how it suppose to look. Customer still wanted some repair epoxy down. Let customer know not needed but still wanted into. Design going from top to
Near North Royalton, OH 44133
David R
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 "Ran entitlement, good, punched this year. Cc not draining. Getting power from control to pump. Ran service pointer. Ordering drain pump; ordrng 1 W11412663 (DRAIN PUMP )"
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Customer complaint ice build up in frz, unit was unplugged because of noise of ice on fan, doors had been swapped, ff door gasket not sealing about 6 inches on left side near hinge, flipped door gasket, op test good"
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/09/2020
WASHER MAYTAG MVW6230HW0 Cc of error of rinse to hot Found hot and cold reversed Switched around hoses OP Test Ok
Near Kirtland, OH 44094
Joe O
Job Details:
10/09/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ4 "Cc: caught fireCustomer states he was heating up a potato and the unit started arking then caught fire and melted a cover. Found unit is receiving proper power. Found microwave cavity fuse open. Spoke with BJ, He stated when it shorted and caught fire it
Near Aurora, OH 44202
Jason N
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed pump/ motor and control. Ran diagnostics cycle. Op test good.
Near Fairview Park, OH 44126
David R
Job Details:
10/09/2020
RANGE KITCHENAID KDRS467VSS04 Replaced part. Tested. Good
Near Cleveland Heights, OH 44118
Corey L.
Job Details:
10/09/2020
REFRIGERATOR KENMORE 106.642594 "Customer complaint fridge not cooling but frz seems fine, confirmed, ff was 49 and frz -2, found evap fan failed, unit needs evap fan motor; ordrng 1 WPW10189703 (motor-evap 68.0L), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44113
Corey L.
Job Details:
10/09/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Customer complaint frz has frost build up, confirmed, found slides failed not springing closed, unit needs new drawer slides; ordrng 1 WP13055901 (slide), used 1 SHIPPING (shipping and handling) from stock"
Near Edgewood, OH 44004
Jeff M
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Customer was noticing the unit going through a defrost cycle
Near Willoughby Hills, OH 44094
Joe O
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL MDBH949PAW1 Cc: leakingRan test cycle. Could not duplicate leak. Advised customer on soap usage. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
10/09/2020
RANGE KITCHENAID KERS206XSS3 Found control sawder burn took picture also try contacting safety team to see if they cover parts but they are in training and not going to be available for 2 hours so advise customer to contact them gave estimate she will not fix
Near Painesville, OH 44077
Jeff M
Job Details:
10/09/2020
DRYER MAYTAG MEDX70PXL0 The unit had a comb in the fan op tested good
Near Bay Village, OH 44140
Gabriel P
Job Details:
10/09/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replace door and steam gasket for proper sealing,opt test okAlso customer did not receive kitchenaid plate name ordering but will not need to come back customer will install ; ordrng 1 W10839793 (nameplate)"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
10/09/2020
DISHWASHER KITCHENAID KUDC03IVBS4 Installed handle OP Test Ok
Near Willoughby, OH 44094
Joe O
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc: frosting in freezerFound frost build up inside freezer compartment. Found gasket not sealing. Steamed out gasket. Op test ok
Near Bay Village, OH 44140
Gabriel P
Job Details:
10/09/2020
REFRIGERATOR JENN-AIR JFC2089HEP Part never arrive it was delivered to another house rescheduling ; ordrng 1 12002684 (kit- slide)
Near North Olmsted, OH 44070
David R
Job Details:
10/09/2020
MICROWAVE WHIRLPOOL WML55011HS5 Cc cannot hear audio when pressing buttons or when goes off. Tested unit out. Every audio is working correctly. When countdown is done. You can hear the audio going off. Cannot turn volume up any more. Only has a on/off for tones. Unit is testing good as
Near Columbia Township, OH 44028
Gabriel P
Job Details:
10/09/2020
RANGE KENMORE 790.9951331 Control not sending voltage to element but is discontinued
Near Amherst, OH 44001
Gabriel P
Job Details:
10/09/2020
DISHWASHER KITCHENAID KDTM804ESS2 Hear a rattleling sound from motor ordering pump assembly ;
Near Westlake, OH 44145
David R
Job Details:
10/09/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint rinse light blinking. Plugged unit in, rinse light blinking. Held start button for 10 seconds to cancel out. Went into diagnostics, no error codes. Ran test diagnostics. All components working. Ran a calibration on it. Ran a drain and
Near Euclid, OH 44123
Joe O
Job Details:
10/09/2020
WASHER AMANA NTW4516FW3 Cc: not running through cycleFound customer had drain sitting on the floor next to the unit. Found error codes f8e1(long fill no fill). Advised customer of drain height. Ran auto test and calibration. Op test ok
Near Cleveland, OH 44124
Brian M
Job Details:
10/09/2020
WASHER MAYTAG MVWB766FW0 Cc unit not working Found error of f6e2 and f6e2 will not go past error codes Need UI and control ; ordrng 1 W10920541 (cntrl-elec) and 1 W10919546 (console)
Near Concord Township, OH 44077
Jeff M
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 The impeller that screws onto the auger motor is stripped. The unit needs an auger motor and impeller in the divider; ordrng 1 WP63052 (IMPELLER ) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)
Near Solon, OH 44139
Jason N
Job Details:
10/09/2020
DBL WALL OVEN KITCHENAID KEBC206KSS04 "Cc unit stops heating when trying to bakeCustomer states an f3e2 error code will appear when she tries both ovens at the same time. F3e2 error is over temp(575 degrees) in bake mode. Checked resistance on both upper and lower temp probes, both checked go
Near Willoughby, OH 44094
Jeff M
Job Details:
10/09/2020
REFRIGERATOR MAYTAG MFF2558FEZ05 Icemaker was not working I replaced it with truck stock unit tested good; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Shaker Heights, OH 44122
Brian M
Job Details:
10/09/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit not washing and left hand selctions not working Found several error codes in diagnostics 7-1 ,6-1,6-4,2-1Ran auto test unit did not complete filled wash motor humming and then drained Need UI and control sump assembly ; ordrng 1 W11225084 (cntrl-
Near Mentor, OH 44060
Jeff M
Job Details:
10/09/2020
REFRIGERATOR GE GFE29HMEEES Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near WARRENSVL HTS, OH 44122
Brian M
Job Details:
10/09/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 Called whirlpool and gave notes on previous repairs Non repairable
Near Eastlake, OH 44095
Joe O
Job Details:
10/09/2020
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 Cc: long dry timesUnit is heating and cycling heat. Found blower wheel stripped out. Blower wheel will need cut out. Motor shaft may get damaged. Needs blower wheel and motor; ordrng 1 279811 (motor!dryer) and 1 WP697772 (blower wheel)
Near Seven Hills, OH 44131
Dan
Job Details:
10/09/2020
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit shakes a lot, ran diagnostics found f7e5(shifter fault), f7e7(motor unable to reach target rpm), and f7e1(basket speed fault) error codes, unit spins and agitates, normal amount of shaking observed, unit is operating as d
Near Mentor, OH 44060
Jeff M
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ "The sump motor is seized up I was able to get it free it is working right now it does need a sump motor.; ordrng 1 W11085683 (pump&motor), used 1 W11085683 (PUMP&MOTOR) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details:
10/09/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc: ui not workingCustomer stated the ui would not allow selections. Stated the light was stuck on. Found error code f6e0(oven ui). Found continuity between ui and control harness. Needs uiUi shows out of stock. Office to reschedule; ordrng 1 W11339755 (U
Near Chardon, OH 44024
Brian M
Job Details:
10/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11087376 (pump&motor)
Near WARRENSVL HTS, OH 44128
Dan
Job Details:
10/09/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Customer complaint of frost build up in freezer section, found rivet snapped on bottom of fresh food section cabinet, leaving more than a 1/4 gap, called whirlpool techline spoke to jk, unit is not repairable"
Near Brecksville, OH 44141
Dan
Job Details:
10/09/2020
COOKTOP ELE JENN-AIR JGD3430GB00 "Installed new spark module and igniter switches, op test good"
Near North Ridgeville, OH 44035
Gabriel P
Job Details:
10/09/2020
RANGE WHIRLPOOL MGR6600FZ1 Replace parts and still not sparking check voltage on control and it show 120 but then it drop to 2.6 and relay start clicking ; ordrng 1 W11323275 (CONTROL )
Near Fairport Harbor, OH 44077
Joe O
Job Details:
10/09/2020
DRYER MAYTAG MEDC465HW0 Cc: not heatingCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard. Found unit only receivi
Near Shaker Heights, OH 44120
Dan
Job Details:
10/09/2020
WASHER KENMORE 110.238221 "Customer complaint that unit is not spinning, unit spins, started from rinse cycle, unit filled, drained, and spun, customer states it only does it sometimes and she thinks it the timer and that it just does not spin them out all the way, customer put
Near North Madison, OH 44057
Jeff M
Job Details:
10/09/2020
DRYER SAMSUNG DV40J3000EWA2 "I was not able to determine a jiggly noise that the customer was hearing but I did find the idler pulley and one of the rollers starting to seize in place; ordrng 1 DC93-00634A (PULLEY) and 1 DC97-16782E (ROLLER ), used 1 SHIPPING (shipping and handling)
Near Chagrin Falls, OH 44023
Jason N
Job Details:
10/08/2020
REFRIGERATOR FRIGIDAIRE FSC23LR5JM2 "Cc unit freezing over, not coolingCustomer states the freezer coils freeze over then ff section stops cooling, they have to manual defrost it to work. Ran manual defrost mode, no power in to defrost circuit. Unit needs man in board.; ordrng 1 241511111 (
Near Cleveland, OH 44120
Jason N
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed evap motor and leveling legs. Leveled unit for door gravity close. Evap motor running, unit starting to cool. Advised customer to allow 24 hrs before restocking unit. Still waiting on freezer door slides to ship.; saved tckt"
Near Seven Hills, OH 44131
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 "Customer complaint noise is back, customer took video of noise, unable to pin point with video, cycled cooling a few times to shut off and turn on fans and activate damper, no unusual noises heard, jumped ice maker, found noise coming from ice maker bind
Near North Royalton, OH 44133
Corey L.
Job Details:
10/08/2020
WASHER AMANA NTW4605EW0 "M/s tag not present on unit, Customer complaint washer is banging around, found agitator failed missing teeth, unit needs agitator, ordering agitator; ordrng 1 W10908289 (agitator)"
Near North Royalton, OH 44133
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer pointed out new door is the same with gap in trim, confirmed, found trim is removable and compartment is sealed cannot be the cause of the issue, compressor in defrost mode when arrived, canceled defrost, temps were 6frz 38ff and 32 im, water in
Near Gates Mills, OH 44040
Corey L.
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint fridge lost cool after about 48 hours and is up to 78 in frz, confirmed room temp both sections, compress and fans are running, found dye from metal to copper solder joint, replaced dryer with ts and used lock ring to install, held 28
Near Mentor, OH 44060
Joe O
Job Details:
10/08/2020
FREEZER WHIRLPOOL WZF79R20DW03 "Cc: not cooling properlyFound temps in unit at 25 degrees. Ohmed out thermistors. Found evap thermistor reading out of range. Needs control, thermistor, and evap harness; ordrng 1 W11103760 (harness) and 1 W11236854 (contrl-box) and 1 WPW10383615 (thermi
Near Olmsted Township, OH 44138
David R
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KBSD618ESS01 Replaced parts. Tested water. Had to replace light from t/s. Good. Water good. Op test ok
Near Cleveland, OH 44113
Jason N
Job Details:
10/08/2020
WASHER WHIRLPOOL WFW5620HW0 "Installed drain pump and pressure switch. Ran auto test, all functions normal. Op test good."
Near Mentor, OH 44060
Joe O
Job Details:
10/08/2020
MICROWAVE GE PT970SR2SS "Cc: not workingFound unit is receiving proper power. Found control burned up. Found fan tco open, mag tco open, and high limit thermostat open. Needs control, mag tco, fan tco, and high limit thermostatCustomer to contact for scheduling; ordrng 1 WB24X10
Near Berea, OH 44017
David R
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced part. Tested. Good. Settings set to recommended, good. Op test ok"
Near Independence, OH 44131
Corey L.
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWB865GC0 "Installed parts listed, cleared errors and calibrated, op test good"
Near Munson Township, OH 44024
Brian M
Job Details:
10/08/2020
DRYER MAYTAG MED7230HW0 Cc unit not heating Found element to be open found relay on control to be stuck closed causing element to burn out Needs thermostat kit heater and control ; ordrng 1 WP3387747 (element) and 1 280148 (cutoff-tml) and 1 W11441687 (Control) and 1 WP8577274 (
Near Willoughby, OH 44095
Joe O
Job Details:
10/08/2020
RANGE WHIRLPOOL WEE745H0FS2 "Cc: f2e0 error codeFound error code f2e0(keypad not connected) checked connections. Keypad connected. Replaced keypad. Ran test cycle. Error code came back. Needs control and ribbon cableControl shows out of stock, office to reschedule; ordrng 1 W1088448
Near North Olmsted, OH 44070
David R
Job Details:
10/08/2020
WASHER MAYTAG MVWC565FW1 "Replaced parts. Ran diagnostics and calibration. Good. Put load in on normal for 10 mins, drained and rain a complete drain and spin. Good. Completed. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR MAYTAG MFX2570AEM3 Found drain pan clog with ice clear out and replace drain tube from t/s opt test ok ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Ashtabula, OH 44004
Jeff M
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 I found the icemaker was in the off position I turn the icemaker back on and it started to work out with water on its own
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer complaints that unit is not pumping water to dishes ran normal cycle it fill but pump will not start is also silence motor not making any sound but im hearing control clicking took off front panel and found loose power motor connection correct is
Near Conneaut, OH 44030
Jeff M
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB9959SKZ0 Installed new drain pump unit tested good this particular drain pump has metal blades attached to it
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/08/2020
SXS REFRIGERATOR KITCHENAID KSRP25FNWH00 "Replace filter housing,opt test ok"
Near Euclid, OH 44143
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Cc: frost build upCustomer stated the unit started frosting up, and the freezer light stoped working. She stated it went on for a few days then cleared itself up. Found gaskets are sealing, door is closing properly. Advised customer something may have be
Near Cleveland, OH 44102
Dan
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW2 "Customer complaint that unit is not draining or spinning , unit is not powering up, control is receiving 120vac , unit needs new control; ordrng 1 W11419215 (CNTRL) and 1 W11419215"
Near Cleveland, OH 44113
Jason N
Job Details:
10/08/2020
DRYER WHIRLPOOL WET4027HW0 "Installed timer, set time dry for 10 min. Timer advanced and shut down when it reached off position. Op test good."
Near Cleveland Heights, OH 44121
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: not making iceFound temps in freezer at 8 degrees, and ff section at 36 degrees. Found Ice maker not in home position. Tested power to ice maker receiving correct power. Found ice bin frosted over. Tapped ice maker, found ice maker started to cycle.
Near Walton Hills, OH 44146
Jason N
Job Details:
10/08/2020
WASHER MAYTAG MVW7232HW0 "Cc unit not dispensing fabric softener Customer stated she tries turning on the fabric softener but it will say its keeps saying its off.Ran diagnostics, manual fabric softener valve, valve test good, softener is flushing out. Found fabric softer optio
Near Cleveland, OH 44112
Joe O
Job Details:
10/08/2020
WASHER WHIRLPOOL NTW4516FW3 "Cc: not running through cycleFound error code f8e1(long fill no fill). Found drain hose pulled off the rear of the washer. Reconnected drain hose. Ran auto test and calibration. Found actuator not shifting, found cam worn, and cover broke. Needs actuator
Near Middlefield, OH 44062
Brian M
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced doors OP Test Ok
Near Conneaut, OH 44030
Jeff M
Job Details:
10/08/2020
DRYER GE DRSR495GG9WW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/08/2020
RANGE WHIRLPOOL WFG320M0BS "Found loose connection on spark module correct issue,opt test ok"
Near Berea, OH 44017
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Installed dispenser asm, op test good, advised to monitor"
Near Bay Village, OH 44140
Corey L.
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint ice gets caught in dispenser flap and keeps it open every time ice is requested, confirmed ice stuck in door, found when pressing all the way back the door flap opens all the way allowing ice to fall in bin, customer had been not pushi
Near Painesville, OH 44077
Jeff M
Job Details:
10/08/2020
DRYER AMANA NED4655EW1 "The thermal cut off use is open also the dryer cord is severely damaged; ordrng 1 279816 (thermal cut off hi) and 1 8171385RC (cord-power), used 1 SHIPPING (shipping and handling) from stock"
Near Solon, OH 44139
Jason N
Job Details:
10/08/2020
DISHWASHER KITCHENAID KDTE254ESS1 "Cc unit not rinsing, shutting offRan diagnostics, found code 5-1 for door stuck open. Cust states unit will not finish cycle, dishes are still dirty. Unit will make a noise before it stops running. Ran wash tests for approx 20 min. Found pump motor will
Near Shaker Heights, OH 44120
Dan
Job Details:
10/08/2020
WASHER KENMORE 110.238221 "Installed new clutch, op test good"
Near Reminderville, OH 44202
Jason N
Job Details:
10/08/2020
WASHER WHIRLPOOL WFW6620HW0 Installed dispenser and control. Ran auto test. All functions passed. Op test good.
Near Cleveland, OH 44121
Dan
Job Details:
10/08/2020
RANGE AMANA AGR5330BAS3 "Installed new control and oven temperature sensor , op test good"
Near South Euclid, OH 44121
Joe O
Job Details:
10/08/2020
RANGE WHIRLPOOL WFG550S0HZ1 Cc: intermittently will not igniteFound outlet is not grounded. Need electrician to check electrical.
Near Cleveland, OH 44119
Jeff M
Job Details:
10/08/2020
WASHER WHIRLPOOL WTW7500GC2 The lid lock does not always engage sometimes it will work sometimes it will not; ordrng 1 W10861642 (latch)
Near Aurora, OH 44202
Jason N
Job Details:
10/08/2020
DISHWASHER JENN-AIR JDB8200AWP1 "Cc unit making loud noise when a motor is onCustomer states it was making an intermittent loud clicking noise during the cycle, has since stopped. Ran wash test and cancel drain several times. Could not duplicate noise complaint. Advised customer it soun
Near Lorain, OH 44052
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found fridge evaporator frozen with ice cause off the way dual evaporator unit are built the ui and thermistor fridge are connected told by whirlpool tech line it will need parts listed customer will not repair ; ordrng 1 W10316760 (thermistor) and 1 W11
Near Brook Park, OH 44142
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Replace hinge,opt test ok"
Near Painesville Township, OH 44077
Jeff M
Job Details:
10/08/2020
DISHWASHER MAYTAG MDB7749AWM1 "The unit UI is not responding. Certain buttons and cycles do not work needs a new user display board. EST only ; ordrng 1 W10811151 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The back of the fridge is rusting a call tech line non-repairable
Near Highland Heights, OH 44143
Joe O
Job Details:
10/08/2020
REFRIGERATOR KITCHENAID KSRG25FKWH03 New valve did not come with filter connector. Needs filter connector. Filter connector show out of stock. Office to reschedule; ordrng 1 WPW10445062 (connector)
Near Middlefield Township, OH 44062
Brian M
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW1 Customer showed pop took pic Cc unit not spinning Found spin light flashing Reset control Ran auto test Found speed sensor not seeing basket Replaced speed sensor from truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from
Near South Russell, OH 44022
Brian M
Job Details:
10/08/2020
REFRIGERATOR GE n/a Could not get access to fridge Rescheduled for Friday ; schdld next appmnt for 10/9 FRI !
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/08/2020
DISHWASHER WHIRLPOOL WDT730PAHB0 Ran diagnostics no error codes found ran test pass also at the end of test check temperature on element read 280 pass working as design
Near Mayfield Heights, OH 44124
Joe O
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: intermittently leaking from water dispenserCould not duplicate leak. Spoke with BJ, Stated there could be a hole in the line running through door For dispenser. He also stated the John guess fitting on the connection could be allowing air into line.
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/08/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Call tech line spoke to tj he ask me to run test 2 and test 39 and test 4 all three pass then spoke to austin explain I follow every thing from service pointer and he said is not repairable,opt test ok"
Near Rootstown Township, OH 44266
Brian M
Job Details:
10/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced wheel and stoppers also customer missing dispenser cap Replaced using truck stock OP Test Ok ; used 1 Wpw10671905 (Dispenser) from stock
Near Middlefield Township, OH 44062
Brian M
Job Details:
10/08/2020
WASHER WHIRLPOOL MVWX655DW1 Cc unit not washing Ran test cycle found unit stuck in some kind of demo mode Removed power and reset control Ran load with sweats waited for unit to fill and make it to wash OP Test Ok
Near Lorain, OH 44053
Gabriel P
Job Details:
10/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Replace ice maker,opt test ok,also reset control ; used 1 WPW10300024 (ICE MAKER) from stock"
Near Lyndhurst, OH 44124
Corey L.
Job Details:
10/07/2020
WASHER GE GTW460ASJ5WW "Customer complaint washer not spinning out completely like its out of balanced, confirmed ran drain/spin empty, unit would not spin kept filling with water to balance load, oob error found, spin ramped up in test mode, found belt real greasy/oily, fou
Near Cleveland, OH 44135
Corey L.
Job Details:
10/07/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Installed control, op test good"
Near Painesville Township, OH 44077
Jeff M
Job Details:
10/07/2020
WASHER MAYTAG MVWX655DW1 Installed new part unit tested good
Near MENTOR ON THE, OH 44060
Jeff M
Job Details:
10/07/2020
DRYER WHIRLPOOL WED5100HC Took unit apart I try to search for signs of a fire there were no signs that the unit has been through a fire or was on fire. Whoever owned it never cleaned the lint trap. And the power cord is just really old and nasty looking. The cord should just be th