We serviced a
KECC508RPB04 KITCHENAID
Model COOK TOP
Near Pepper Pike, OH 44124
Robert A.
Job Details: 01/24/2018
Installed and tested rt front element, op test ok; Job Cmpltd
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Middlefield, OH 44062
Robert A.
Job Details: 01/24/2018
Found exhaust fan not plugged in, plugged in, tested fan good, tested unit with cup of water, heating, good, op test ok; Job Cmpltd
We serviced a
FFGF3047LSH FRIGIDAIRE
Model RANGE
Near Cleveland Heights, OH 44121
Tim G.
Job Details: 01/24/2018
Complaint that the unit was displaying a error code. Tested a bake and found the ignitor to come on and the gas valve to open. Allowed unit to preheat and found no error. Asked customer if it was a F11 which is a stuck or shorted key which was duplicated on purpose by the Tech and the customer said it was a different number. Unit cycled 2 more times and maintained the temp without throwing the error code. Tech advised the customer to take a picture of the display if the error should reappear. Office to run CC; Job Cmpltd
We serviced a
SBD20NW AMANA
Model REFRIGERATOR
Near Willoughby Hills, OH 44094
Corina B
Job Details: 01/24/2018
Replaced the im and fill cup. Optest ng. Checked the wires to the im, replaced the fused in the harness was open, replaced the fuse, good. Wires to the im have continuity. There is no voltage to the im. Door switches are good. There is a broken wire in the cabinet.
We serviced a
WRS588FIHW00 WHIRLPOOL
Model REFRIGERATOR
Near Gates Mills, OH 44040
Corina B
Job Details: 01/24/2018
CC that the is a loud sound. Cust has video of the sound. It's the damper door opening and closing. Will need a new damper door. Called SM to order part ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 1/31 WED
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/24/2018
Installed new user interface, op test good ; Job Cmpltd
We serviced a
ED5FHEXTT00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44111
Dan H
Job Details: 01/24/2018
Customer complaint of ice build up in freezer section and water leaking on floor, found ice maker fill tube frozen solid, found water seeping passed fill valve, unit needs new fill valve, installed new fill valve and cleared fill tube, op test good ; used 1 W10408179 (VALVE-INLET) from stock, Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/24/2018
Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd
We serviced a
RBS245PRS00 WHIRLPOOL
Model WALL OVEN
Near Brooklyn, OH 44144
Dan H
Job Details: 01/24/2018
Customer complaint that screws that hold control in are falling out, screws are not correct size for control, but were reinstalled because that’s where they came from, removed incorrect screws, installed bigger screws, op test good ; Job Cmpltd
We serviced a
MED7500YW2 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44106
Tim G.
Job Details: 01/24/2018
Complaint that the unit doesn’t heat. Checked unit and found 240vac present. Checked and found no power to the element and the TOD open. Bypassed TOD and found element to still not work. Unit needs the timer and TOD. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WPW10404695 (timer) and 1 WPW10625430 (thermostat), schdld next appmnt for 1/31 WED
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Tim G.
Job Details: 01/24/2018
Complaint that the unit is not cycling. Checked and found a F8E1 long or no fill. Checked and found no cold water pressure. Found the cold water turned off. Customer just bought home and was not aware of the shutoff in the basement that states to close when in the winter. Turned the water on and tested, op test good. Ran recal cycle, op test good. ; Job Cmpltd
We serviced a
WRX988SIBM03 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/24/2018
Replace Evap fan,and support fan,opt test good ; Job Cmpltd,
We serviced a
MVWC416FW0 maytag
Model washer
Near Cleveland, OH 44109
Chad P.
Job Details: 01/24/2018
Confirmed agitator stripped again. Installed new wash plate and agitator. Applied threadlocker to bolt that secures it. Op test ok. ; Job Cmpltd,
We serviced a
AGR5330BAW3 amana
Model range
Near Garfield Heights, OH 44105
Chad P.
Job Details: 01/24/2018
Cc that unit gets hot to the touch and sets off fire alarm down in the basement ran unit on bake at 350 then 400. Op test ok. Advised the unit is so new that it is burning off residue from the manufacturing process. This is normal and with regular use it will go away. Op test ok. ; Job Cmpltd,
We serviced a
WMH53520CS7 whirlpool
Model microwave
Near WARRENSVL HTS, OH 44122
Chad P.
Job Details: 01/24/2018
Cover up burn marks. Touch up was not a perfect match but Cust was okay with it. Op test ok. ; Job Cmpltd,
We serviced a
MVWX655DW1 maytag
Model washer
Near Cleveland, OH 44134
Chad P.
Job Details: 01/24/2018
Found unit shut down it’s pump running constantly. Likely suds fault. Held cancel button and unit shut down pump and resumed normal op. Ran calibration and service test mode. Op test ok.
We serviced a
RTW4640YQ01 roper
Model washer
Near Brooklyn, OH 44144
Chad P.
Job Details: 01/24/2018
Found suspension weak. Tub is bouncing up and down. Needs suspension replaced. Ran service test mode. No other faults. ; ordrng 1 W10780048 (SUSPENSION),
We serviced a
WFW92HEFW0 whirlpool
Model washer
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/24/2018
The water lines are leaking. I tighten the hot water line does not leak the cold keeps leaking. Water lines are three years old told the customer to replace them and he will be fine; Job Cmpltd
We serviced a
RF386PXGQ WHIRLPOOL
Model RANGE
Near Highland Heights, OH 44143
Corina B
Job Details: 01/24/2018
Replaced the switches. The left rear switch sticks out about .25" farther then the others. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WTW7300DW1 WHIRLPOOL
Model WASHER
Near Willoughby, OH 44094
Corina B
Job Details: 01/24/2018
Replaced the control. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Perry, OH 44081
Jeff M
Job Details: 01/24/2018
I ran a test cycle and a drain and spin cycle I can’t find the sound unit tested good ; Job Cmpltd,
We serviced a
WTW4850XQ0 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 01/24/2018
CC that the unit does not spin out. Ran diag F8E1 – NO FILL, LONG FILL. Cleared code. Ran manual test for cold and hot, good. Ran a normal wash and a drain and spin with bath towels. Advised cust to use 1-2 tablespoons of detergent. 6-8 bath towels equals 1 load. Optest ok. ; Job Cmpltd
We serviced a
MEDX655DW1 maytag
Model dryer
Near Perry, OH 44081
Jeff M
Job Details: 01/24/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WEG745H0FH0 WHIRLPOOL
Model RANGE
Near Shaker Heights, OH 44120
Dan H
Job Details: 01/24/2018
Installed new ignitor, op test good ; Job Cmpltd
We serviced a
NTW4516FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/24/2018
Customer complaint that unit cuts on and just starts humming, ran diagnostics found f8e1(long/no fill) error code, started normal wash cycle, unit filled and advanced to wash cycle, ran bulky wash cycle, unit filled and over flowed, repeated with same results, pressure hose is clear, unit needs new control; ordrng 1 W11124710 (CNTRL), schdld next appmnt for 1/31 WED
We serviced a
MVWB855DC1 whirlpool
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/24/2018
Replace CNTRL kit, running a diagnostics test,; Job Cmpltd
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/24/2018
Complaint is with the units lid lock. Customer stated that the unit only locks when it spins. Checked unit for errors and found none stored. Tested the lid lock I manual test mode and found to operate good. Ran auto test cycle and found to complete without error. Tested the unit I a normal cycle and found the lid lock functioning properly (this model unit locks when in spin to make add garments easier). Instructed customer on function and to use no more than 2tbls of detergent. ; Job Cmpltd
We serviced a
WRF757SDEM01 whirlpool
Model refrigerator
Near Elyria, OH 44035
Paul H.
Job Details: 01/24/2018
Replace harness and cover Evap,running diagnostics test,good ; Job Cmpltd,
We serviced a
KDTE254ESS2 KITCHENAID
Model DISHWASHER
Near Solon, OH 44139
Tim G.
Job Details: 01/24/2018
Complaint that the unit isn’t draining completely. Checked unit and found full of water, tried a cancel drain and found pump to not come on. Checked for power at pump and found 120vac. Plugged pump back in and found to work then not. Pulled connection and squeezed connector together to make a tighter connection, op test good. Suggested to customer to use Finish or Affresh dishwasher cleaner to eliminate the oder from the standing water. ; Job Cmpltd
We serviced a
MFI2067AES WHIRLPOOL
Model REFRIGERATOR
Near South Russell, OH 44022
Tim G.
Job Details: 01/24/2018
Complaint that the unit is not making ice and everything in the ff is freezing. Checked and found temps in the ff between 31-33degs. Found service pointer 4317470 stating that if the unit is not hooked up to water and the ice maker is in the on position it will cause more cold air into the ff section. Checked and found the fill tube frozen causing the unit to not make ice and the freezing in the ff. Thawed fill tube and found unit needing ice maker due to flaking from the mold and the fill valve due to seeping. ; ordrng 1 67006322 (water inlet valve) and 1 W10583817 (icemaker), schdld next appmnt for 1/31 WED
We serviced a
MVWX655DW1 maytag
Model washer
Near Parma, OH 44130
Macaulay G.
Job Details: 01/24/2018
Replaced main control board. Calibrated and tested ok.; Job Cmpltd,
We serviced a
WFC310S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44120
Dan H
Job Details: 01/24/2018
Installed new control, op test no good, found a leg of power supply cutting in and out, advised customer that they need an electrician to correct power supply ; Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Shaker Heights, OH 44120
Dan H
Job Details: 01/24/2018
Installed new control, ran re-calibration cycle, op test good, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
MVWB765FW1 WHIRLPOOL
Model WASHER
Near Mayfield Heights, OH 44124
Corina B
Job Details: 01/24/2018
Replaced the dispenser. Optest ok. ; Job Cmpltd
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/24/2018
Icemaker came broken. Replaced the Im from ts. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10377151 ([Alt for W10882923) Job Cmpltd
We serviced a
MVWB835DW1 maytag
Model washer
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/24/2018
, Replace user interface,and control board,running a diagnostics test pass all good ; Job Cmpltd,
We serviced a
MFI2569VEQ2 whirlpool
Model refrigerator
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/24/2018
Valve chatter and no ice, low pressure at filter, cycled valve a couple of times, no change, bypassed filter, pressure good, no more chatter, ice production should return to normal; Job Cmpltd
We serviced a
MEDB755DW2 MAYTAG
Model DRYER
Near Cleveland, OH 44110
Corina B
Job Details: 01/23/2018
CC that the clothes are coming out wet and there is no lint on the screen. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Turned unit on checked the vent outside, no air flow. The temp on the unit was on low heat. Optest ok. ; Job Cmpltd
We serviced a
MVWX655DW0 maytag
Model washer
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/23/2018
They were 2 errors code on too much soap and un level clear then both,run diagnostics test,no good is not shifting it has a bad hub ; ordrng 1 W10528947 (hub)
We serviced a
AEQ6700FS0 frigidaire
Model dryer
Near Geneva, OH 44041
Jeff M
Job Details: 01/23/2018
The unit is not heating I tested all the fuses they tested good I tested the heating element it is open. EST only cust needs to think on it ; ordrng 1 131553900 (heater-housing assy)
We serviced a
MRT311FFFH00 MAYTAG
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Corina B
Job Details: 01/23/2018
CC that the door squeaks. Removed door used Vaseline the door hinges. Optest ok. ; Job Cmpltd
We serviced a
ICI500XB00 IKEA
Model COOK TOP
Near Cleveland, OH 44113
Dan H
Job Details: 01/23/2018
Installed user interface, induction control board and harness, op test good ; Job Cmpltd
We serviced a
KDTM504EPA0 KITCHENAID
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Tim G.
Job Details: 01/23/2018
Complaint that the unit is leaking. Checked the unit and found the inlet valve to have froze (unit on a outside wall) and crack. Unit needs valve and the customer was given a estimate just in case the warranty won’t cover. Also the mod and set provided are not matching. Customer to contact whirlpool to get corrected. ; Job Cmpltd
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL6
Near Parma, OH 44130
Gail V.
Job Details: 01/23/2018
Replaced all 4 dishwasher rack wheels, support arm piece and bearing, and sump motor. Tested unit. All tested ok. ; Job Cmpltd,
We serviced a
KSC23C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44120
Corina B
Job Details: 01/23/2018
CC that the unit is not cooling. Ff 50 fz 5. Ff evap is covered in ice. Steamed ff evap out. Replaced the ff evap thermistor from t/s. Replaced the wrong thermistor the first. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Moreland Hills, OH 44022
Tim G.
Job Details: 01/23/2018
Complaint that the unit isn’t filling with water and that the upper rack keeps falling. Found the float stuck in the up position causing the unit to not fill. Advised the customer to use no more than 2tbls of detergent. Installed upper rack wheels, op test good. ; Job Cmpltd
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44102
Eric M.
Job Details: 01/23/2018
Installed hinges and receivers, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2067AES
Near Parma, OH 44129
Macaulay G.
Job Details: 01/23/2018
Replaced start device. Tested and started ok. ; Job Cmpltd,
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF3
Near Cleveland, OH 44114
Brian B
Job Details: 01/23/2018
Replaced solenoid and container. Tested unit. Cube solenoid still not energizing. Checked voltage on solenoid. 45 volts when paddle is pressed. Board was damaged when solenoid shorted out. Will also need main board replaced. Office to order part. Will r/s customer. Ship part to same as before attn: James.; ordrng 1 5304499075 (MAIN BOARD 14343), schdld next appmnt for 1/31 WED !,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Aurora, OH 44202
Robert A.
Job Details: 01/23/2018
Found valve not opening, checked coil, ng needs coil; ordrng 1 WPW10328463 (COIL), schdld next appmnt for 1/31 WED !,
We serviced a
JFC2290VEM8 jennaire
Model refrigerator
Near Bay Village, OH 44140
Paul H.
Job Details: 01/23/2018
IM heater has failed, IM needs replaced, replaced t/s, cycled and filled, op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KSF26C6XYY04 kitchenaid
Model refrigerator
Near Avon Lake, OH 44012
Paul H.
Job Details: 01/23/2018
Call Techline spoke to Joel, SR# 7721116259, being reviewed by Whirlpool for non-repairable, will contact us or customer in 48-72 hours.
We serviced a
WTW8500DC1 whirlpool
Model washer
Near Rocky River, OH 44116
Paul H.
Job Details: 01/23/2018
Checking for squeaking noise,there is water damage on gear case,ordering gear case ; ordrng 1 W10811956 (gearcase)
We serviced a
GTWN2800DW ge
Model washer
Near Perry, OH 44081
Jeff M
Job Details: 01/23/2018
Turn the washer on ran through the cycles I explain to the customer the noise it was making is the mode shifter. I explained this style washer has metal splines that locked together which makes this loud but not a bad thing.; Job Cmpltd
We serviced a
JVM1540DN1WW ge
Model microwave
Near Wickliffe, OH 44092
Jeff M
Job Details: 01/23/2018
The Control panel is unresponsive after a few seconds it will display shorted channel. The unit needs a new panel ; ordrng 1 WB56X10824 (assy-cont pnl bq),
We serviced a
WHIRLPOOL WASHER
Model MVWB880BW0
Near Parma, OH 44134
Macaulay G.
Job Details: 01/23/2018
Replaced suspension rods in washer. Tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Aurora, OH 44202
Robert A.
Job Details: 01/23/2018
Found valve not opening, checked coil, ng needs coil; ordrng 1 WPW10328463 (COIL), schdld next appmnt for 1/31 WED !,
We serviced a
WHIRLPOOL DRYER
Model FAQE7001LW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/23/2018
Ran diognastics e5b heater fault. E25 control ntc open circuitOhmed heater, open, checked control found shorted, see pic needs heater asm and controlVenting to outside should be checked/cleanedCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.Please quote; ordrng 1 137032600 (LIMIT20.33) and 1 137070890 (CONTROL172.75) and 1 137114000 (ELEMENT163.48) and 1 3204267 (TSTAT50.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 1/31 WED ! [***],
We serviced a
WHIRLPOOL DRYER
Model WED4900XW0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/23/2018
, Ran unit, found unit not heating, checked vent, clogged, cut off open, jumped out unit heating, replaced, op test okVenting needs cleaned, clogged in wallDo not use until vent is cleaned; used 1 279816 (CUTOFF41.15) from stock, Job Cmpltd,
We serviced a
KSSS42QDX04 KITCHENAID
Model REFRIGERATOR
Near Moreland Hills, OH 44022
Tim G.
Job Details: 01/23/2018
Complaint that the unit doesn’t make ice. Checked ice maker and found to run when jumping T-H. Let unit cycle and found the valve to energize but not let any water in due to being blocked. Unit needs valve ; ordrng 1 W10853654 (valve-inlt), schdld next appmnt for 1/31 WED
We serviced a
GBD307PDS6 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Tim G.
Job Details: 01/23/2018
Installed new control, op test ng. Checked and found now not to have a display from the LCD screen. Tech pulled main control and found many weak and compromised soldering joints that when pulling connections to replace the UI something now is causing the main control to not come on.
We serviced a
LFBD2409LW0B FRIGIDAIRE
Model DISHWASHER
Near Cleveland, OH 44104
Dan H
Job Details: 01/23/2018
Installed new door seals, op test good ; Job Cmpltd
We serviced a
WHIRLPOOL WASHER
Model LSN1000LW0
Near Kent, OH 44240
Robert A.
Job Details: 01/23/2018
Found coupler broken, spun trans by hand, good, replaced coupler, ran unit, op test ok; used 1 285753AXXX (XXXCOUPLINGXXXDONOTRESTOCK) from stock, Job Cmpltd,
We serviced a
FRIGIDAIRE STACK W/D
Model FLEB8200FS1
Near Cleveland, OH 44113
Macaulay G.
Job Details: 01/23/2018
Found vent disconnected. Pulled stack unit out and reconnected and taped vent. Ran test cycle. No leaks. Op test ok.;
We serviced a
MGR5775QDB MAYTAG
Model RANGE
Near University Heights, OH 44118
Corina B
Job Details: 01/23/2018
CC that the oven takes to long to heat. Heated oven to 350. Advised cust to calibrate the temp is on page 15 in owners manual. Showed how to calibrate the unit. When gas turns off there is a popping noise. Removed the panel. Turned the oven on with panel off, popping noise went away. Readjusted the panel. Ignitor 3.5 amps. Called tl Rick advised me that the popping sound is normal. Optest ok; Job Cmpltd
We serviced a
AMANA RANGE
Model AGR6603SFS0
Near Seven Hills, OH 44131
Macaulay G.
Job Details: 01/23/2018
Replaced cooktop. All functions are normal.; Job Cmpltd, s
We serviced a
KUDS01FLBL6 kitchenaid
Model dishwasher
Near Westlake, OH 44145
Paul H.
Job Details: 01/23/2018
Replace heater element ,running diagnostics test ,is all good,checking the heater,all good ; Job Cmpltd,
We serviced a
WTW5000DW1 whirlpool
Model washer
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/23/2018
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MVWX655DW1 maytag
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 01/23/2018
The unit was making a grinding sound I installed shims to the pulley shield op tested good ; Job Cmpltd
We serviced a
WFW9400SW04 whirlpool
Model washer
Near Mentor, OH 44060
Jeff M
Job Details: 01/23/2018
There is not loud noise come from the unit. Cust complaint is the machine is leaking I found thebelllow ripped; ordrng 1 WP8182119 (BELLOW),
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Brecksville, OH 44141
Macaulay G.
Job Details: 01/23/2018
Tested oven to 350, not igniting. Attached new ground wire from burner to chassis and tightened all screws. This did not repair issue. Found spark igniter was not igniting at burner. Adjusted igniter. Tested. ; Job Cmpltd,
We serviced a
MEDX6STBW1 MAYTAG
Model DRYER
Near South Euclid, OH 44121
Dan H
Job Details: 01/23/2018
Customer complaint that unit is not starting, found start button had fallen off of mounts on console, no damage to mounts, remounted start button, unit started, unit heated, op test good ; Job Cmpltd
We serviced a
MAYTAG DRYER
Model MED6000AW0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/23/2018
Replaced inner door panel. Door closes and opens properly now.; Job Cmpltd,
We serviced a
MFX2570AEB3 MAYTAG
Model REFRIGERATOR
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/23/2018
Customer complaint that unit is not making ice and of ice build up on freezer section floor, cycled ice maker, ice maker cycled but never filled, fill valve is working, unit needs new ice maker, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube and ice maker, op test good ; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG DRYER
Model MED4000BW0
Near North Royalton, OH 44133
Macaulay G.
Job Details: 01/23/2018
Replaced inner door panel. Door closes properly.; Job Cmpltd,
We serviced a
KUDS02SRSS1 KITCHENAID
Model DISHWASHER
Near Pepper Pike, OH 44124
Corina B
Job Details: 01/23/2018
Replaced the parts listed. Optest ng. The water goes in and the pump is not pushing the water threw the wash arms. Will need a new pump and motor
We serviced a
WHIRLPOOL DRYER
Model LEB6300LW0
Near Cleveland, OH 44144
Brian B
Job Details: 01/23/2018
Machine runs with door open. Found broken door switch. Replaced from t/s. Op test ok.; used 1 WP3406107 (SWITCH) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Streetsboro, OH 44241
Robert A.
Job Details: 01/23/2018
Found f2e1 key board error, reset connections tested unit, some display lights flickering, needs door; ordrng 1 W11188093 (DOOR), schdld next appmnt for 1/30 TUE !,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB1
Near Cleveland, OH 44102
Brian B
Job Details: 01/23/2018
Found failed Ignitor. Replaced Ignitor that was pre ID,d.. tested unit. Adjusted top burners. Optest ok. ; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Brian B
Job Details: 01/23/2018
Machine making a vibrating or buzzing noise. Removed back panel. Moved suction line to stop vibration. Also, sealed air leaks in liner with silicone to stop warm air migration.; Job Cmpltd,
We serviced a
GE DRYER
Model GFDN110EL0WW
Near Brimfield Township, OH 44266
Robert A.
Job Details: 01/23/2018
Found motor humming, spun drum, motor started, needs motorCust to let us know; ordrng 1 WE16X20393 (BLOWER WHEEL20.72) and 1 WE17X23463 (MOTOR168.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
GE DISHWASHER
Model 587.15149400
Near Cleveland, OH 44139
Robert A.
Job Details: 01/23/2018
Inspected unit, sump clear, motor making grinding noise, very loud, needs sump asm, spray arm falls off needs spray armCust to replace; ordrng 1 154335201 (COUPLER21.10) and 1 154567702 (SPRAY ARM29.08) and 1 154859201 (MOTOR147.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
We serviced a
WTW5000DW0 WHIRLPOOL
Model WASHER
Near Euclid, OH 44119
Corina B
Job Details: 01/23/2018
CC that when it spin the water does not come all the way out. Ran diag F7E1 – BASKET SPEED FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Checked the cap, no deflection either way. Checked the motor winding are out of range. Will need a new cap and motor. Called SM to order parts. ; ordrng 1 W11158831 (CAPACITOR) and 1 WPW10006487 (motor-drve), schdld next appmnt for 1/30 TUE
We serviced a
WTW4816FW1 WHIRLPOOL
Model WASHER
Near Maple Heights, OH 44137
Tim G.
Job Details: 01/23/2018
Complaint that the unit will not drain. Checked unit and found tub full of water. Found unit not powering on with 120vac present at the board. Tried to reset, op test ng unit needs control.; ordrng 1 W11124783 (CONTROL ), schdld next appmnt for 1/30 TUE
We serviced a
WHIRLPOOL MICRO OVEN
Model WMH73521CS3
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 01/23/2018
Cc when clock is set and time is entered, the time displayed is not the time that was set, ran diognastics, showes good, reset all connections, reset control, set time, ng, when am is selected, disp confirmes time set, then it will change time and am to pm, needs door; ordrng 1 W10860356 (DOOR), schdld next appmnt for 1/30 TUE !,
We serviced a
WOD51EC0AB01 WHIRLPOOL
Model WALL OVEN
Near Highland Heights, OH 44143
Dan H
Job Details: 01/23/2018
ustomer complaint that oven temperatures are off, started bake in upper and lower ovens for 350 degrees, temperature after 20-25 minute preheat at 427 degrees(upper) and 409 lower, unable to adjust offset low enough to correct, unit needs control and oven temperature sensors ; ordrng 1 W10803217 (cntrl-elec) and 2 WP74008369 (sensor- ov)s, schdld next appmnt for 1/30 TU
We serviced a
WFE515S0ES1 WHIRLPOOL
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 01/23/2018
Customer preheated to 400F when we were on our way, checked temps in oven, avg is 402F, this is good, concerned about cooktop getting hot while baking, is occurring on left side, this is where oven vents out, took some temps on cooktop, highest was 116F this is in tolerance, explained to customer; Job Cmpltd
We serviced a
MVWB835DW1 MAYTAG
Model WASHER
Near Painesville, OH 44077
Jeff M
Job Details: 01/23/2018
The unit had a overload code. I cleared the code recalibrated machine through all the testing I was unable to find the squeaky sound. Op tested good; Job Cmpltd,
We serviced a
665.13255K114 KENMORE
Model DISHWASHER
Near Painesville, OH 44077
Jeff M
Job Details: 01/23/2018
The diverter motor is leaking customers very unsure if he wants to repair. Estimate only; ordrng 1 W10537869 (motor),
We serviced a
KRFF302ESS01 KITCHENAID
Model REFRIGERATOR
Near Cleveland, OH 44118
Tim G.
Job Details: 01/23/2018
Complaint that the unit makes a lot of noise when running. Unit not running when arrived. Tech adjusted temps to get unit to turn on. Unit started up and found the damper motor to have failed causing the sound. Tech adjusted damper to halfway open and unplugged to stop the sound until replaced. Ordering damper. Tech also found no water supply to unit and the ice maker in the on position also causing some of the unwanted sounds. Tech unplugged the ice-maker power to prevent sounds. ; ordrng 1 WPW10594329 (control), schdld next appmnt for 1/30 TUE
We serviced a
11073952101 KENMORE
Model DRYER
Near Wickliffe, OH 44092
Dan H
Job Details: 01/23/2018
Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, installed new thermal fuse, op test good ; used 1 WP3390719 (THERMAL FUSE) Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 01/23/2018
Replace dryer main kit,and shaft and bulkhead,ran a cycle opt was good ; Job Cmpltd
We serviced a
WHIRLPOOL DISHWASHER
Model F34703328
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/23/2018
eplaced drain pump. Fill and drains ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Avon Lake, OH 44012
Brian B
Job Details: 01/23/2018
Arrived part was not correct, reordered and rescheduled customer, please put customer on cancellation list . Office to order parts spoke to Shawn about it ; ordrng 1 W10830288 (LED BOARD), schdld next appmnt for 1/30 TUE !,
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near South Russell, OH 44022
Robert A.
Job Details: 01/23/2018
Installed bearing kit, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WMH31017FS0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 01/23/2018
Unit was not plugged in when arriving. Replaced the harness. Optest ng. No power going to control. Removed the cover found the thermal fuse is open. Ts fuse is shattered. Called SM to order parts.; ordrng 1 W10138793 (fuse), used 1 W10138793 (FUSE, MICROWAVE) from stock, schdld next appmnt for 1/30 TUE
We serviced a
WRF757SDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Concord Township, OH 44060
Dan H
Job Details: 01/23/2018
Installed new control, op test good ; Job Cmpltd
We serviced a
AMANA REFRIGERATOR
Model ASI2575FRB00
Near Strongsville, OH 44149
Macaulay G.
Job Details: 01/23/2018
Found no issues with cooling of refrigerator. Explained cooling process to customer.; Job Cmpltd,
Near Amherst, OH 44001
Paul H.
Job Details: 01/23/2018
KSEG950ESS0 kitchenaid rangeReplaced main control and cooling fan, preheated to 350F, is all good, heated fine no errors.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Strongsville, OH 44136
Macaulay G.
Job Details: 01/23/2018
Replaced left fresh food door. Ice dispenses now. Tested ok.; Job Cmpltd,