Service History 8

We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Olmsted Township, OH 44138
David R
Job Details: 09/03/2021
Replaced drain pump. Cracked where connection comes in but had one on the truck. Replaced. Tested. Draining. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/03/2021
Cc unit not working properly Found error f7e4 Found slider metal piece to have separated and damaged clutch Needs clutch and slider Part not in stock Office to schedule ; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon Lake, OH 44012
Manny
Job Details: 09/03/2021
"Display on dispenser keeps coming off and on, contacted bj he suggested to call wp tech line Brian, recommended replace Orion board and maybe the dispenser, he says it most likely the a low voltage issue on the Orion board. Customer will call whirlpool to see if the help with the cost of the repair and will contact office if proceeding with the repair.; ordrng 1 W11336586 (Orion board) and 1 W11442053 (Dispenser ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near North Royalton, OH 44133
David R
Job Details: 09/03/2021
"Exactly same issue as previous a couple of months ago. Cc unit is turning on by its self. Starting up randomly without being touched. UI was already replaced. Would suggest replacing UI and Control at same time. Gave estimate to customer. Customer to cal whirlpool customer service and go from there. Do not order anything at this time being. ; ordrng 1 W11225084 (Control) and 1 W11395600 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Westlake, OH 44145
Corina B
Job Details: 09/03/2021
CC that the u it is not washing. Confirmed. Found the shifter out of position. Replaced the shifter from t/s. Opt test ok. ; used 2 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 09/03/2021
Cc of leak when runningFound valve boot to be deformed Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model W1TXNMFWB01
Near Willowick, OH 44095
Joe O
Job Details: 09/03/2021
"Cc: leakingFound unit leaking from top of nut on water supply line. Water valve rusted from water leaking. Needs water valveOnly charging half labor due to still being a leaking issue; ordrng 1 WP2315576 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willowick, OH 44095
Joe O
Job Details: 09/03/2021
Cc: Chatter from drainFound debris in drain pump. Removed debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, OH 44106
Jason N
Job Details: 09/03/2021
"Installed H.V. Transformer. Plugged in unit and ran 1 min heat test with water. Good heat, water hot. Op test good."
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Sheffield Lake, OH 44054
Manny
Job Details: 09/03/2021
"Cc Top oven not working, unit will need main control board, getting 13.5VAC to the top oven igniter. Customer will contact the office if they want to repair to order control.; ordrng 1 W10877013 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10653584300
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/03/2021
"Cc unit keeps getting colder in fridge section Found thermostat not operating properly Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Avon, OH 44011
Manny
Job Details: 09/03/2021
Replace adjusters and door gasket op test ok
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44128
Jason N
Job Details: 09/03/2021
Installed outer glass door panel. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, OH 44136
David R
Job Details: 09/03/2021
"Customer already had unit unplugged, empty and easy access. Replaced evap cover assy and control. Checked, all fans good. Updated version inputted, good. Give time for unit to cool. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seven Hills, OH 44131
Dan H
Job Details: 09/03/2021
"Installed new shifter, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, OH 44141
Dan H
Job Details: 09/03/2021
"Customer complaint that unit is leaking, confirmed, found water leaking passed float switch seal, tightened float switch nut, op test good"
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Maple Heights, OH 44137
Dan H
Job Details: 09/03/2021
"Installed new cam kit , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/03/2021
Cc temps fluctuate Followed service pointer Replaced acu Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, OH 44095
Joe O
Job Details: 09/03/2021
Installed slides. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near South Euclid, OH 44121
Jason N
Job Details: 09/03/2021
"Cc unit not making ice.Customer showed pop, under 1 yr. Found ice maker turned off. Turned ice maker on, ice maker repositioned back to home to start cycle. Possible ice cube contact with switch inadvertently turned ice maker off. Advised customer if ice production should stop again, check ice maker power switch. Operation test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Corina B
Job Details: 09/03/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 6.0 oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby Hills, OH 44094
Brian M
Job Details: 09/03/2021
Installed actuator Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Painesville, OH 44077
Brian M
Job Details: 09/03/2021
Installed display OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Lorain, OH 44053
Marie V
Job Details: 09/03/2021
Replace heater and control board. Cycled ice maker and filled with water. Brought core for return
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ02
Near Lorain, OH 44053
Marie V
Job Details: 09/03/2021
Cc that the unit stopped making ice . Confirmed. Check temps on fresh food section is 37* and 0* on freezer and 10* on ice box. Check door power in ice maker from H to N has 120V tried to jump start ice maker didnt work . Unit will need ice maker and the right hand side gasket. Cust will buy filter to install on the next visit. Gave cust part number for filter; ordrng 1 W10830055 (Gasket) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Amherst, OH 44001
Marie V
Job Details: 09/03/2021
Cc that the ice bin gets stuck every other day and this time cant get the ice bin out. Steamed all ice out and found water valve is wiping water out and is freezing preventing from opening or removing ice bin. Unit will need water valve.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/03/2021
Cc that the unit had lots of condensation when it was installed and that it had frost as well. Most likely the gasket already settle in. Gasket are sealing all the way and temps are 37 on fresh food section and 0 on freezer. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Willoughby, OH 44094
Joe O
Job Details: 09/03/2021
Cc: gasket falling offRe seated gasket. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Garfield Heights, OH 44125
Dan H
Job Details: 09/03/2021
"Customer complaint that unit is not drying, started normal dry cycle, unit is heating, good airflow out of unit, unable to locate outside vent, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Columbia Station, OH 44028
David R
Job Details: 09/03/2021
Cc unit making scrapping noise when about to go into spin cycle. Found belt loose and needed replaced. Replaced from t/s tested good. Customer installed load and go themselves already. ; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Mentor, OH 44060
Joe O
Job Details: 09/03/2021
"Cc: hissing noise, water drippingFound temps in ff section at 39 degrees, and freezer at 4 degrees. Advised customer the hissing is normal and water dripping is normal. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS00
Near Lorain, OH 44052
Marie V
Job Details: 09/03/2021
"Cc that the bottom oven is not heating properly, it will cook things on one side and the other will be raw still. Set a cast iron took temp. It is 50* higher after I set it 25*- . Check resistance on both oven sensor pass, unit will need main control. Ordering control and temp sensors. Office will contact once they have eta on part; ordrng 2 WP7430P044-60 (Oven sensor)s and 1 W10877013 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Perry, OH 44081
Jason N
Job Details: 09/03/2021
"Cc unit leaking Custom stated unit leaks in front freezer door. Found small amount of ice blocking evaporator drain hole and ice in drain tray. Cleared ice and steamed down drain hole. Checked drain tube in rear of unit. Drain tube is clear, no buildup. Did not find anymore sources for leakage. Op test good."
We serviced a
MAYTAG DRYER
Model MEDB955FW1
Near University Heights, OH 44118
Jason N
Job Details: 09/03/2021
"Installed UI harness. Ran dryer op test, no faults. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near North Ridgeville, OH 44039
David R
Job Details: 09/03/2021
Cc unit making scrapping noise. Replaced belt. Found cam splines broken. Splines might be broken on gearcase as well. Do not have any on t/s. Ordering cam and gearcase ; ordrng 2 W10721967 (Cam)s and 1 W11164183 (Gearcase)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 09/03/2021
Replaced control and valves. Tested. Good. Ran diagnostics. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
David R
Job Details: 09/03/2021
Replaced from. Found a metal clip broke off and lodged inside. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
Manny
Job Details: 09/03/2021
"Cc ice maker wont stop making ice. Found bail arm off the ice maker, reset bail arm opt testok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conneaut, OH 44030
Joe O
Job Details: 09/03/2021
Cc: not going past washFound drain hose on the floor. Advised customer drain needs to be at least 36 inches. Raised drain. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Conneaut, OH 44030
Joe O
Job Details: 09/03/2021
"Cc: not going past rinseFound error codes f2e1(stuck key) f7e1(basket speed fault). Found debris stuck in between cam and belt, popped belt off. Removed debris. Reinstalled belt. Ran auto test and calibration. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HEP
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/03/2021
"Cc unit freezer leak waterFound ice buildup on bottom of freezer, evaporator drain clogged. Removed ice from freezer, steamed drain hole. Installed customer supplied pre Id part, drain tube. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Parma Heights, OH 44130
Manny
Job Details: 09/02/2021
"Cc unit not cooling at all, confirmed unit is at 76 degrees in both section. Unit need a seal system repair ordering compressor, evap and drier filter, need tech with lockring and r600a to finish the job.; ordrng 1 W11370578 (Compressor) and 1 W11368877 (Evap assembly) and 1 W10843121 (Drier filter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2021
Cc no cool Found leak at lokring connections on filter drier Recovered refrigerant Solder in drier Ran vac 20 min Recharged with 5.25oz r134a Normal frost pattern showed Advised to watch for 48 hours
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, OH 44028
Marie V
Job Details: 09/02/2021
"Cc that the unit still not cooling. Confirmed . Took temps 44* on fresh food section and 32* on freezer. No frost on evap , evap was wet, no frost. Put kill a watt meter on compressor is only pulling 1.5 amp. Have week compressor will have to be replaced. Cust has compressor, no need to order. ; schdld next appmnt for 9/16 THU !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Amherst, OH 44001
Gabriel P
Job Details: 09/02/2021
Found defective dispenser ordering; ordrng 1 WPW10671905 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Dan H
Job Details: 09/02/2021
"Customer complaint that right fresh food section door has waves in it, confirmed unit needs new door ; ordrng 1 13107887SQ (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Kent, OH 44240
Brian M
Job Details: 09/02/2021
Installed fan and evap cover OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, OH 44139
Dan H
Job Details: 09/02/2021
"Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, evaporator frost pattern is good, compressor and condenser fan are running, evaporator fan is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Solon, OH 44139
Dan H
Job Details: 09/02/2021
"Customer complaint of f5e3 error code, confirmed, installed new lid lock, op test good"
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, OH 44145
David R
Job Details: 09/02/2021
Replaced evap harness. Icemaker cycled but not calling for water. Called techline. Went through all voltage checks and essentially found a break in the wire in cabinet. Not repairable. Customer to be issued refund for parts/labor. ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, OH 44149
Manny
Job Details: 09/02/2021
"Cc unit has glue like stain on glass and smokes a lot when oven is turn on, advise customer to contact whirlpoo; ordrng 1 9761344 (Liner) and 1 W10316950 (Door glass)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207SSS02
Near Beachwood, OH 44122
Corina B
Job Details: 09/02/2021
"CC that the oven glass broke and the light does not turn off. Confirmed. Replaced the glass. Checked the door switch open. Will need a new door switch. ; ordrng 1 W11029221 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Bentleyville, OH 44022
Corina B
Job Details: 09/02/2021
Replaced the ui and control. Brought core back for return. Heated oven to 350*. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/02/2021
CC that there is a noise when first starting. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2021
Cc unit not heating/ drying found f7e1 error Ran diagnostics test found heater functioning Needs control Part on bo office to schedule ; ordrng 1 W11305296 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford, OH 44146
Dan H
Job Details: 09/02/2021
"Customer complaint that unit would not stop washing, ran diagnostics found f0e5(off balance load) error code, ran auto test cycle, all components working, unit completed test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/02/2021
Wrong part order ordering parts needed ; ordrng 5 WPW10082853 (Pivot tine)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
David R
Job Details: 09/02/2021
"Recovered refrigerant, replaced comp, evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 W11506635 (Coupler), 1 W11504433 (Coupler), and 1 W10895716 (Coupler) from stock"
We serviced a
GE DISHWASHER
Model GSD600D-03
Near Strongsville, OH 44149
David R
Job Details: 09/02/2021
Unit is about 40 years old. Cc unit is leaking. Took off bottom kick plate. Ran unit about an hour. Seeing water seep through a rust spot under tub. Talk to Brain. Separate piece and cannot be replaced. Customer paying SVC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/02/2021
"Found icemaker making ice also also noticed customer use a big cup to dispense ice and ice was jamming at the door whirlpool advise customer to use regular cup so the paddle can be press in all the way to prevent ice jam,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
Gabriel P
Job Details: 09/02/2021
"Replace shifter,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2021
Cc unit not broiling or baking in upper oven and light wont shut off Found door switch not being activated Leaving light on and tripping board to no heat Fixed switch loose connections Ran test bake OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Aurora, OH 44202
Brian M
Job Details: 09/02/2021
Installed panel OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Mantua, OH 44255
Brian M
Job Details: 09/02/2021
Cc icemaker leaking into ice container Found ice build up under ice bucket Found ice maker over filling Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Bedford, OH 44146
Dan H
Job Details: 09/02/2021
"Customer complaint of squealing noise, confirmed, found idler pulley seized, installed dryer repair kit, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (Dryer repair kit) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS2
Near Beachwood, OH 44122
Jason N
Job Details: 09/02/2021
"Installed ice maker, ran manual harvest test, op test no good, no water coming in. Found inlet valve shorted. Quoted customer for additional part cost. Installed inlet valve using misc. truck stock part. Reran harvest test, ice maker indexed and filled mold with water. Cleared ice from freezer, steamed out drain hole. Installed updated p-trap drain tube. Op test good. ; used 1 WP12544124 (Inlet valve) from stock"
We serviced a
GE DRYER
Model GTD65EBSJ3WS
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2021
Installed belt. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW2
Near Beachwood, OH 44122
Jason N
Job Details: 09/02/2021
"Cc unit not draining Ran diagnostics, found code f9e1 for drain problem. Ran manual drain out, pump humming. Pulled drain pump, found garment wrapped up in impeller. Removed and retested. Drain pump draining out. Ran auto test. All functions passed, op test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TW5
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/02/2021
"Cc unit not cooling. Customer freezer is cooling fine, but not cooling in ff section. Found no airflow to ff section, evaporator fan not running. Found fan motor seized up. Unit needs evaporator fan motor. Could not contact Andrew, property manager, calls went to vm. Need ok to repair and payment. Did not reschedule at this time ; ordrng 1 5304521244 (Evaporator fan motor)"
We serviced a
MAYTAG DRYER
Model MEDP576KW0
Near Cleveland, OH 44103
Jason N
Job Details: 09/02/2021
Cc unit door seal need replacedCustomer stated door is so hard to open the door seal came off. Replaced door seal using customer supplied pre Id part. Squeezed strike together slightly to ease door opening and closing. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUH19D7LF1
Near Mentor, OH 44060
Jeff M
Job Details: 09/02/2021
The unit is not cooling theres no heat transfer there is no frost pattern. It needs a evaporator; ordrng 1 297414901 (Evap) and 1 123 (Shipping)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44104
Jason N
Job Details: 09/02/2021
"Cc unit ff section not cooling.Found no airflow to ff section, freezer evaporator fan not running, stuck in ice. Cleared ice from fan, fan operation good. Airflow returned to ff section. Checked door seals and freezer door slides. All checked good. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, OH 44113
Jason N
Job Details: 09/02/2021
Installed main control. Ran rinse and spin cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Lakewood, OH 44107
Manny
Job Details: 09/02/2021
"Cc unit not heating, found open igniter, unit will need an igniter, dont have truck stuck yet. ordering igniter. Add customer to cancellation list. Contact customer once parts are available.; ordrng 1 279311 (Igniter)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakewood, OH 44107
Manny
Job Details: 09/02/2021
"Cc unit wont operate, start making clicking sound when gets to the wash cycle and unit has electrical burn smell, unit will need a shifter actuator. Ordering shifter. Office to contact customer when part is available for next service date. Please place customer in cancellation list.; ordrng 1 W10913953 (Shifter actuator)"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Garfield Heights, OH 44105
Jason N
Job Details: 09/02/2021
"Cc unit bouncing when in spin cycle.Customer stated in rinse and spin cycle, unit will bounce and move around. Checked tub suspension. Found suspension springs weak, tub bouncing. Unit needs suspension. Replaced using misc truck stock part. Ran auto test. All functions normal. Op test good. ; used 1 W10780045 (Suspension springs) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cleveland, OH 44109
Gabriel P
Job Details: 09/02/2021
Door was damage ordering ; ordrng 1 W11435333 (Stainless door)
We serviced a
GE REFRIGERATOR
Model GFD28GELEDS.
Near Hiram, OH 44234
Brian M
Job Details: 09/02/2021
Installed switches OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Cleveland, OH 44109
Dan H
Job Details: 09/02/2021
"Customer complaint of squealing noise, confirmed, idler pulley is seized, installed dryer repair kit, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44109
Dan H
Job Details: 09/02/2021
"Customer complaint that unit never started, confirmed, motor just humming, blower wheel housing is clear, unit needs new motor ; ordrng 1 279827 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model wtw4816fw2
Near Cleveland, OH 44105
Jason N
Job Details: 09/02/2021
"Cc unit not operating and lid is locked.Customer showed pop.Found unit control resetting every few seconds. Lid locked will not unlock. Pulled connectors off board to see which component is at fault. Found shifter causing board to fault, lid unlocked. However running diagnostics or starting a normal cycle causes the board to reset. Unit needs shift actuator and main control. ; ordrng 1 W11170319 (Main control) and 1 W10913953 (Actuator)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/02/2021
Ran diagnostic no error ran factory cycle pass check temperature was 170 on heater is working but customer never use rinse aid she might have a buildup ordering pump assembly and arm ; ordrng 1 WPW10591570 (Pump assembly) and 1 W10803178 (Arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44144
Corina B
Job Details: 09/02/2021
"CC that the ice maker is not working. Confirmed. Ice maker not cycling. Getting 120 volts from the control. Will need a new ice maker. ; ordrng 1 WPW10300022 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Cleveland, OH 44129
Corina B
Job Details: 09/02/2021
Replaced the endcap and slide. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/02/2021
"Cc of unit squeaking on heavy loads Ran test spin and inspected underneath unit Could not determine issue at this time But it may be a internal issue with gearcase Quoted ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/02/2021
"Found a sheet of ice on floor of fridge also drip pan is deform or bowed found service pointer W11092686 to replace drip pan cause it has to be straight customer is calling whirlpool back to cover for parts and labor wrote as estimate only ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Solon, OH 44139
Jason N
Job Details: 09/02/2021
Installed door hinge. Shimmed left side door slightly. Door alignment much improved. Customer satisfied with appearance. Installed ice door in freezer. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 09/02/2021
"Cc of water under deli drawer Found water leaking from behind ice maker Needs adapter and seals replaced ; ordrng 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Elyria, OH 44035
Gabriel P
Job Details: 09/02/2021
"Found gearcase making loud noise also lots of oil in stator and agitator is seize to shaft,ordering parts needed ; ordrng 1 W10754158 (Stator) and 1 W10775188 (Agitator) and 1 W10734521 (Gearcase)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
David R
Job Details: 09/02/2021
Replaced evap harness. Steamed out remaining ice. Good. Op test ok.
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near Rocky River, OH 44116
Corina B
Job Details: 09/02/2021
Replaced the start relay and overload. Good frost pattern on the evap. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Strongsville, OH 44149
Marie V
Job Details: 09/02/2021
"Cc that the oven will preheat to 250 and then will show message about a speed fan. When arrived unit was on a demo mode. Removed from demo mode and ran diag found 10 error code of F6E0 oven user interface lost communication. Followed steps unit will need main control. ; ordrng 1 W11205353 (Control board), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2021
Installed control. Programmed. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Timberlake, OH 44095
Joe O
Job Details: 09/02/2021
"Cc: not fillingCustomer showed video. Water level looks correct in video. Ran normal cycle. Unit filling properly, and is agitating. Unit functioning as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, OH 44085
Jeff M
Job Details: 09/02/2021
The main control board the start stop button is not responding. Also needs a new set of water valves.; ordrng 1 W11170317 (Control) and 1 W11210463 (Water valve)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Conneaut, OH 44030
Jeff M
Job Details: 09/02/2021
G case failed needs a new transmission ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Clutch)
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near Brecksville, OH 44141
Marie V
Job Details: 09/02/2021
Cc that the unit is building up frost on the top. Confirmed found gasket not sealing all the way. Steamed out gasket and added petroleum jelly. Advice cust to allow at least 1 hours for gasket to cool down with the shape of unit. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Conneaut, OH 44030
Jeff M
Job Details: 09/02/2021
The compressor is seized. I replace the start device with a new start device that I know is working it tripped the new start device needs a new compressor estimate only; ordrng 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/02/2021
Installed the new part op tested good. Door