We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 04/01/2024
"Replaced fuse and thermostats. Tested, good. Drum tumbling and heat is cycling.. All test good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 04/01/2024
"Cc unit not draining and just humming, verified and unit stuck in drain and pump humming, vacuum water and ran diagnostic f9e1, unit needs pump and control.; ordrng 1 W11626074 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit not locking, verified and f5e1, replaced latch, opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit giving fan code when set to bake, verified and f8e0 for cooling fan, unit needs cooling fan ; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details: 04/01/2024
"Cc gas smell, confirmed cc. Turned oven on to monitor flame, with oven door open flame burned fine. Closed door and about 30sec to a min later, flame started to sputter and die with a heavy gas smell. Opened door and flame kicked back up good and strong. Called Tech line, spoke with tech. Tech had suggested that I should order a new gas regulator and convection fan motor; ordrng 1 W10794440 (Convection motor) and 1 W11193822 (Pressure regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Independence, OH 44131
Bill
Job Details: 04/01/2024
"Cc takes to long to dry, confirmed cc. Found that heating element was broken, replaced heating element and thermal cutoff from truck stock.; used 1 279838vp (Heating element), and 1 W10900067 (Cutoff) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS3
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit was leaking and suds coming out, ran test cycle and lots of suds, added 2 tbps of vegetable oil and no suds, Recommend to switch detergent."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Brecksville, OH 44141
Manny
Job Details: 04/01/2024
"Replace switch and hose, ran test cycle, opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Valley View, OH 44125
Bill
Job Details: 04/01/2024
"Changed motor tested opt test good, advised customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Maple Heights, OH 44137
Bill
Job Details: 04/01/2024
"Changed dispenser, found crack in old dispenser that was causing leak. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Ravenna, OH 44266
Corina B
Job Details: 04/01/2024
CC that the ice maker is not making ice. Confirmed. Replaced the ice maker. Cycled. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Ravenna, OH 44266
Corina B
Job Details: 04/01/2024
"CC that there is noises when it switches and spins. Confirmed. Found the Gearcase leaking oil. Will need a new Gearcase, belt, cam and Washplate. Cust does not want to repair ; ordrng 1 W11454372 (Gearcase) and 1 WPW10553968 (Washplate) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Mogadore, OH 44260
Corina B
Job Details: 04/01/2024
"CC that there is a vibration noise. Fz 5 ff 36. Cust has a video of the noise, the evaporator fan bearing is rattling. Will need a new motor and blade. ; ordrng 1 W11578030 (Fan) and 1 WP67006337 (Blade)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Solon, OH 44139
Corina B
Job Details: 04/01/2024
Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Grafton, OH 44044
David R
Job Details: 04/01/2024
"Cc questions about unit, had sheets wrap around agitator. Let customer know it could have got at a wrong angle or too much clothes then it wrapped around. Make sure to not overload or just stuff clothes into unit and using the correct cycles and options. Customer had clothes in already. Started a normal cycle to test. All components working good. And advancing through cycle. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Elyria, OH 44035
David R
Job Details: 04/01/2024
"Cc questions of some cycles start with little to no water, also customer said the basket was stuck against the front, moved it and heard a pop. Explained and demonstrated the Extra Power button to customer. Adds 10-15 mins of pre wash to start of cycle, slowly adds water in every couple of mins, customer can turn off if not needing. Ran diagnostics, no error codes. All components working correctly. Went into a Normal Wash. Advancing properly. Lifted up top to check Tub Ring, seems like maybe it got caught on something and lipped over the suspension or so and when customer moved it thats what the sound was. As of now customer said unit is working, just wanted checked out. Everything checks good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Elyria, OH 44035
David R
Job Details: 04/01/2024
"Cc unit not really spinning. Heard a squeak and scratching from unit, found a stuck coin and replaced belt from t/s just incase it was coming from that area. Found F8E1 Long fill error code. Found cold water from house either turned off or turned on very low so not a lot of cold water coming in. In theory if cold water is taking long to come in on Rinse cycle, since unit is only cold water Rinse, it will try to fill up and then since it cant, will shut off leaving wet clothes. Turned the cold valve from house all the way open so more can come out into washer. Ran diagnostics again, hot and cold functioning as it should. Good. Also advised customer if a bigger load like covers. Might have to Drain and Spin if the load is heavy. Unit is good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Avon, OH 44011
Marie V
Job Details: 04/01/2024
"Cc that the water on unit when dispensing is cloudy . Confirmed, checked water line at the bottom is good. Lowered pressure water to unit it helped out but theres some air on the line. Explain cust thats air on the line , called tech line spoke with chris, is home has good water pressure thats where the bubbles are coming from. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Elyria, OH 44035
Marie V
Job Details: 04/01/2024
"Cc that unit is not cooling in fresh food section . Took temps freezer at -5 and 0*. Fresh food at 55*. Checked evaporator, no frost fan was on, working on that section. Check behind u it, found 3 way valve is not changing to fresh food section, and is over cooling freezer. Ordering parts; ordrng 1 W11590197 (3 way valve) and 1 W11109499 (Filter drier) and 1 W11557671 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/01/2024
"Cc that the unit os making a humming noise from refrigeration section. Confirmed on diag, found damper motor making the noise. Is the 3rd damper motor that will be installed. Called tech line, file number rori. Replace damper motor. ; ordrng 1 WPW10594329 (Damper motor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near North Royalton, OH 44133
Marie V
Job Details: 04/01/2024
"Replace gearcase, rotor, agitator, slider clutch. Check drain. Op test okCalibrated unit. All working properly"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland, OH 44134
Marie V
Job Details: 04/01/2024
"Cc that towels cycle does not spun the clothes out,. Found spin off. Corrected. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Fairview Park, OH 44126
Marie V
Job Details: 04/01/2024
Replace parts op test no good. Unit will need control as well; ordrng 1 W11594156 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW2
Near Avon Lake, OH 44012
Marie V
Job Details: 04/01/2024
Cc that the unit dispenser door does not close and rinse aid fill leak or not full up. Replaced dispenser. Tested unit. No leaks. Filled up dispenser with rinse aid. Op test ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LW1
Near Lorain, OH 44053
Marie V
Job Details: 04/01/2024
"Cc that unit is making like a grinding noise and is not all the time vut is very loud, usually at the end of cycle but it has done it in mid cycle. Ran diag found error code F6e3 communication error , f0e5 off balance load. Ran auto test, found rotor screw off. Causing it to come off and grind. Unit will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Impeller) and 1 W11478525 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Bill
Job Details: 04/01/2024
"Cc noise during agitation, confirmed cc. Replaced cam from truck stock. Tested opt test good.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Brecksville, OH 44141
Manny
Job Details: 04/01/2024
"Cc unit squeaks verified and bad rollers and pulley, replaced with TS opt test ok; used 1 4392067 (dryer repair kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Mentor, OH 44060
Jason N
Job Details: 04/01/2024
"Installed DSI board. Ran bake and broil tests, good ignition and preheat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Euclid, OH 44117
Joe O
Job Details: 04/01/2024
Cc: loud vibrationFound when fan kicks on there is a vibration noise. Accessed fan assembly. Fan causing vibration. Reassembled. Vibration gone. Likely something not seated properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Wickliffe, OH 44092
Joe O
Job Details: 04/01/2024
"Cc: running, but not filling, banging noiseFound error codes f8e1(long fill). Ran auto test. Unit filling washing draining and spinning. Ran quick wash. Advised customer of start up sequence. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details: 04/01/2024
New blower wheel broke. Re ordering blower wheel; ordrng 1 WP697772 (blower wheel)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Rock Creek, OH 44084
Dan H
Job Details: 04/01/2024
"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"
We serviced a
MAYTAG WASHER
Model PAVT244AWW
Near Thompson, OH 44086
Dan H
Job Details: 04/01/2024
"Customer complaint that unit is not spinning, confirmed, found belt snapped, unit needs new belt, installed new belt from truck stop surplus, op test good ; ordrng 1 WP21352320 (Belt)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Painesville, OH 44077
Dan H
Job Details: 04/01/2024
"Customer complaint of squeaking noise, started timed dry cycle, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Painesville, OH 44077
Dan H
Job Details: 04/01/2024
"Customer complaint that door insulation is coming out of liner, confirmed, installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Painesville, OH 44077
Dan H
Job Details: 04/01/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 34 degrees, nitrogen tested, no leaks found, brought system into 28 vacuum, recharged with 56g of r600a, good pressure on gauges, advised customer to allow 24 hours to reach normal operating temperatures"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Parma, OH 44134
Manny
Job Details: 04/01/2024
"Cc unit leaking and constantly draining, verified and f8e4 for overflow switch. Verified and tray dry, ran test cycle no leaks but found a piece of corn kernel, removed and reran test cycle no water, placed water mitigation mats and advised customer to use the unit as normal and to check the mats after each cycle and if any water stains on mat to contact Wpl and well come back out. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/01/2024
"Replaced the basket, lid and the ui. Ran a calibration. Started a quick cycle. Opt test ok."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW
Near Garrettsville, OH 44231
Corina B
Job Details: 04/01/2024
"CC that the unit is not keeping temp. Confirmed. Fz 20. Good frost pattern on the evaporator. 25.k ohms on the thermistor. The light on the control turns off. Will need a new control. ; ordrng 1 W11382529, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX FREEZER
Model FFFU16F2VW
Near Oberlin, OH 44074
David R
Job Details: 04/01/2024
"Unit in basement. Customer had a floor, 30 days later unit not cooling. All lights inside good. Power to compressor good. Compressor shorted from flood. Will need compressor, cord, drier filter; ordrng 1 5304521534 (Compressor) and 1 5304533014 (Power cord) and 2 A19676501 (Filter)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 04/01/2024
"Ran ice maker diagnostics, no faults, reporting as e0. Installed UI board. Power cycled unit. Ran test 57 harvest test, ice maker indexed. Test 36 fan test, fan working properly. Test 15 ice level sensor, working properly. Advised customer to monitor ice production."
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Oberlin, OH 44074
David R
Job Details: 04/01/2024
"Unit not working, dead. Found bugs inside control board, and in dishwasher cabinet. Recording. No parts needed. SVC only. ; ordrng 1 WD21X27998 (Control) and 1 WD21X25381 (Control UI) and 1 WD21X25474 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KCED600GSS01
Near Chesterland, OH 44026
Joe O
Job Details: 04/01/2024
Installed burner. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Middlefield, OH 44062
Jason N
Job Details: 04/01/2024
"Cc unit going off balance easily and mechanical smell inside unit Inspected unit, nothing abnormal found. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Ran normal cycle w/clothing load, then switched over to drain and spin. No abnormal vibration or noise. Did not detect any abnormal smell, mechanical or otherwise. Advised customer on load sizing and load distribution, if offbalance concerns continue. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details: 04/01/2024
Installed filter housing. Ran dispense test with filter installed. Dispense flow tested good. Reset filter status light. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KBMC147HBL0
Near Shaker Heights, OH 44120
Jason N
Job Details: 04/01/2024
"Cc burning smell while running heat Ran heat test cycle for several seconds, confirmed burning/electrical smell. Pulled unit from cabinet, removed paneling and inspected unit. Found burnt spot on magnetron plug. Unit will need magnetron replaced; ordrng 1 WP4375424 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44106
Jason N
Job Details: 04/01/2024
"Cc unit making a humming noise when running Started unit into cooling mode, confirmed noise coming from rear of unit. Pulled rear cover, found mastic tape pad had fallen off cap tube and was contacting condenser fan blade. Removed mastic tape pad. No further abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44103
Jason N
Job Details: 04/01/2024
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. No leaks. Recharged system with 68g of r600a. Low side stable at -1 in/hg vacuum. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Dan H
Job Details: 04/01/2024
"Installed new door panel and user interface , op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Geneva, OH 44041
Dan H
Job Details: 04/01/2024
"Customer complaint that washer beeps 3 times and does nothing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRAA
Near Conneaut, OH 44030
Dan H
Job Details: 04/01/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Garfield Heights, OH 44125
Bill
Job Details: 04/01/2024
"Cc door glass broken, confirmed cc. Replaced door glass."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
Bill
Job Details: 04/01/2024
"Cc ice and vibrations, confirmed cc. Ice build up on floor of unit, and vibration from rear evap panel. Steamed ice and cleared drain. Ran insulating tap on the panel, and secured in place. Tested opt test good."
We serviced a
GE OTR MICROWAVE
Model JVM3160RF8SS
Near Mayfield, OH 44143
Joe O
Job Details: 04/01/2024
"Cc: intermittently not working, display not workingFound unit receiving proper power. Was able to set clock, unit displaying time. Ran test heat. Unit continuously heating, no dimming of display. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44110
Joe O
Job Details: 04/01/2024
"Cc: not making iceEntered diagnostics. Found ice maker reading faulty switch, cycle off. Found switch is on. Found door harness broke. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10728959 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Strongsville, OH 44136
David R
Job Details: 04/01/2024
Replaced hinge and lid. Tested. Locking. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middleburg Heights, OH 44130
Manny
Job Details: 04/01/2024
"Cc that unit is not heating, verified and found thermal cut off open, unit unit needs thermal cut off. Customer stated he will purchase the cut off and replace it himself, if he has any issues he reach out to us again so we can take another look. customer requested for me to leave the unit taken apart; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details: 04/01/2024
"Replaced fuse and thermostats. Tested, good. Drum tumbling and heat is cycling.. All test good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 04/01/2024
"Cc unit not draining and just humming, verified and unit stuck in drain and pump humming, vacuum water and ran diagnostic f9e1, unit needs pump and control.; ordrng 1 W11626074 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit not locking, verified and f5e1, replaced latch, opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details: 04/01/2024
"Cc unit giving fan code when set to bake, verified and f8e0 for cooling fan, unit needs cooling fan ; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details: 04/01/2024
"Cc gas smell, confirmed cc. Turned oven on to monitor flame, with oven door open flame burned fine. Closed door and about 30sec to a min later, flame started to sputter and die with a heavy gas smell. Opened door and flame kicked back up good and strong. Called Tech line, spoke with tech. Tech had suggested that I should order a new gas regulator and convection fan motor; ordrng 1 W10794440 (Convection motor) and 1 W11193822 (Pressure regulator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details: 03/29/2024
"Cc unit still not cooling properly Found evaporator frosting up again. Ran diagnostics, defrost sensor reporting back as open now. Cleared frost from evaporator, sensor reporting as passed. Sensor is intermittent in its report to control. Replaced defrost sensor using truck stock. Sensor reporting back as passed, heater turning on. Airflow restored to ff section. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Cleveland Heights, OH 44121
Joe O
Job Details: 03/29/2024
Cc: not heatingFound gas shut off to unit. Turned gas on. Ran test cycle. Unit heating. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/29/2024
"CC that there is beeping again. Ran diag 9-2 Drain motor 8-4 float switch. Cleared codes. Found water in the drain pan, cleared the water. Started a cycle let run for 45 minutes. No leaks. Cust does prewash dishes. Advised Cust to not prewash dishes. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3O
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/29/2024
Replaced the control. Ran a calibration. Started a cycle a couple of times. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grafton, OH 44044
David R
Job Details: 03/29/2024
"Replaced main control, ran through test mode. Good. Went over the 2 step starting process. Which I believe that is the problem, someone is starting or thinking they starting a cycle or pressing start too many times. Had both customer come out and showed them how to start it and had them try. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
Bill
Job Details: 03/29/2024
"Cc unit only hums when trying to start, confirmed cc. Found capacitor was not functioning, changed capacitor from truck stock. Factory calibrated, tested opt test good.; used 1 W11395618 (Capacitor) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JGDDBB
Near Elyria, OH 44035
Marie V
Job Details: 03/29/2024
"Cc that unit is not cooling both sections. Fresh food is not getting cold. Took temps over 50* fresh food and 20 in freezer. Took evaporator cover off and found heater open and defrost sensor showing 19kohms, under ice, unit will need both. Sensor and heater; ordrng 1 WR51X10055 (Heater) and 1 WR55X10025 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHB00
Near Highland Heights, OH 44143
Jason N
Job Details: 03/29/2024
"Cc unit not cooling properly in freezer section, door will not closeFound left side rail mount screw backed out, rail contacting screw before sealing to cabinet. Used loctite on mount screw and threaded back into mount. Freezer door closing up tight to cabinet. Advised customer to monitor temperature. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/29/2024
"Cc unit making loud noise during cycle Found noise in question to be a worn support roller. Quoted customer replacement using dryer repair kit. Replaced support rollers, belt and belt pulley. Ran dryer operational test, no abnormal noise heard. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID COOK TOP
Model KCGS556ESS05
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/29/2024
"Installed harness and module. Ran burner operation test on all burners, all working properly. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KEBS279BBL00
Near Solon, OH 44139
Jason N
Job Details: 03/29/2024
"Cc broil element detached from top, needs remountedUnable to use screw holes already present in top, all are corroded. Able to feed a metal strap through the top of the cavity and remount broil element to the strap using screws. Element is secure and this is prevent the broil element from detaching again due to ongoing corrosion. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Solon, OH 44139
Jason N
Job Details: 03/29/2024
"Cc unit not coolingCustomer stated unit cooling for a week then started having issues, now not cooling at all. Found compressor buzzing loudly when trying to start. Plugged unit into killawatt. Compressor peaking at 15.3A before overload opens. Compressor is locked, will need replaced. Compressor is not showing in stock from Marcone, office to schedule customer return date. ; ordrng 1 W11656989 (Compressor) and 1 W11109499 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44120
Jason N
Job Details: 03/29/2024
"Cc unit lights not working, unit not cold enough Found unit is running but no lights. Found door switch lever broken off. Replaced door switch using miscellaneous truck stock part (W11123941). Lights and control restored to unit. Unit set to lowest temperature, set up to Recommended. Advised customer to allow up to 24 hrs for temperature change to take effect. Op test good. ; used 1 W11123941 (Switch) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630MBK0
Near Broadview Heights, OH 44147
Bill
Job Details: 03/29/2024
"Cc not spinning, could not confirm. Ran diagnostics auto cycle, unit tested fine. Checked for error code, not error codes found. Ran two coats through a quick cycle. Unit operated as intended. Instructed customer on the use and modes of unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Strongsville, OH 44149
Bill
Job Details: 03/29/2024
"Cc torn door gasket, confirmed cc. Replaced door gasket, check for proper seal, tested good."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44113
Jason N
Job Details: 03/29/2024
"Cc unit not startingConfirmed no start condition. Checked all thermals, found thermal fuse reading open. Quoted landlord repair cost, ok to repair. Replaced thermal fuse using truck stock part. Ran dryer test cycle, unit started and heating properly. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW01
Near Parma, OH 44129
David R
Job Details: 03/29/2024
"Replaced control, harness w/ fuses, gasket. Set to recommend temp, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lorain, OH 44053
David R
Job Details: 03/29/2024
"Unit was thawed out and pulled out when arrived Replaced heater, harness, thermistor. Tested. All components working. Reset temps. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lorain, OH 44053
David R
Job Details: 03/29/2024
"Replaced repair kit from t/s. Found the cause of the scrapping was a nail stuck on drum back seal, removed. Tested. Good. Op Test Ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4I
Near Lorain, OH 44055
Marie V
Job Details: 03/29/2024
"Replace all parts, ran calibration. Op test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Parma, OH 44129
Manny
Job Details: 03/29/2024
"Replaced motor, repair kit, and sensors, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Brooklyn, OH 44144
Manny
Job Details: 03/29/2024
"Cc that unit is doing the same thing again, verified and for wire cut inside door unit needs new fz door. ; ordrng 1 W11551458 (Fz door stainless steel)"
We serviced a
FRIGIDAIRE RANGE
Model Ffef3016tsc
Near Lakewood, OH 44107
Manny
Job Details: 03/29/2024
"Cc that the light switch its making noise when turned off but lights stays on, verified and switch its full of oil or cleaning liquid, unit needs rocker switch, customer will not proceed with the repair.; ordrng 1 5304527841 (Rocker switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB10
Near Aurora, OH 44202
Corina B
Job Details: 03/29/2024
"CC that the unit is loud. Advised Cust these noises are normal. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Streetsboro, OH 44241
Corina B
Job Details: 03/29/2024
CC that there is water leaking. Started a cycle. Did not find and leaks. Working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP48QKS00
Near Kent, OH 44240
Corina B
Job Details: 03/29/2024
"CC that there is a burning smell. Confirmed. Found the start switch burnt. Will need new wires and a start switch. ; ordrng 1 WP2266802 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model M4TXNWFYW00
Near Middlefield, OH 44062
Corina B
Job Details: 03/29/2024
CC that the unit is not cooling in the ff section. Confirmed. Found ice blocking the drain hole and causing a restriction to have cold air into the ff section. Steamed out the drain hole. Opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model WRT348FMEB00
Near Middlefield, OH 44062
Corina B
Job Details: 03/29/2024
CC that there is an odor and the ice building up. Confirmed. Checked the evaporator good frost pattern. Advised cust to replace the saddle valve with an inline valve plastic waterline being used. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mentor, OH 44060
Corina B
Job Details: 03/29/2024
"Left side 20* right side 40* the return is blowing 14* Cold air is coming from the left side return. Damper is opening and closing. called t/l Butch file# 773857719 no error codes, the thermistors passed. Unit is up for product review. The freezer has the insulation and the panels. ; ordrng 1 W11663222 (Damper)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakewood, OH 44107
Manny
Job Details: 03/29/2024
"Cc unit leaking, verified and valve leaking, unit needs new valve, and the copper pipe has to bends that might kink advise customer to have plumber replace the line with a PEX line before we replace the valve. line can kink and snap. Customer states she has a plumber doing some work in the house shell have it replaced by Monday, Ordering inlet valve.; ordrng 1 W11312191 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
Manny
Job Details: 03/29/2024
"Replace parts ordered, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Marie V
Job Details: 03/29/2024
"Cc that unit will not unlock door, and cant run any cycles. Confirmed both, unit will not unlock, theres water at the drum. Drain pump had 20ohms. Pink wire shows open. Unit will need new harness wire.; ordrng 1 W11700916 (Latch) and 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHB05
Near Avon Lake, OH 44012
Marie V
Job Details: 03/29/2024
"Cc that unit is not making ice and that the door does not closes all the way. Confirmed, found ice preventing door from closing. Also found door switch not working when close is flickering. Replaced from surplus. Tested unit. Ice maker cycled, op test ok; ordrng 1 W11396033 (Switch)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near North Olmsted, OH 44070
Bill
Job Details: 03/29/2024
"Cc not filling all the way, could not confirm. Unit filled to its operating levels. Unit operating as intended."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Rocky River, OH 44116
Marie V
Job Details: 03/29/2024
"Cc that front right burner is making a noise when on simmer and when boiling water son came to home smelled gad and found burner was on but gas shut off by it self. Replace top, no scratches, took pics. Corrected burner noise, ordering gas valve.; ordrng 1 W11109973 (Gas buner) and 1 W11443594 (Burner)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ0
Near Rocky River, OH 44116
Marie V
Job Details: 03/29/2024
Replaced control panel. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Columbia Station, OH 44028
Marie V
Job Details: 03/29/2024
"Replace panel, burner gas valve. Tested unit, had to adjust burner screws. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Elyria, OH 44035
Marie V
Job Details: 03/29/2024
"Replaced ice maker, ice maker cycled. Op test ok"