We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Aurora, OH 44202
Brian M
Job Details: 11/09/2022
Rebuilt tub Ran auto test and test cycle OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that unit is not filling with water, ran diagnostics test cycle, no error codes, unit did not fill with enough water, found fill tube leaking, unit needs new fill tube; ordrng 1 W10878507 (Fill tube)"
We serviced a
GE REFRIGERATOR
Model GTS22KGNBRWW
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that door does not line up with cabinet, hinges are tight, doors are sealing, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/09/2022
"Cc unit deli drawer not closing rightConfirmed deli drawer lightly scrapping shelf, shelf is not sitting on mounts correctly. Corrected shelf mount. Drawer now closing properly with soft close. Op test good."
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Cleveland, OH 44111
Manny
Job Details: 11/09/2022
"Cc unit not drying and lint screen wont go in all the way, found lint screen housing clogged up with lint and debris, cleared and ran test op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Brecksville, OH 44141
Marie V
Job Details: 11/09/2022
"Replaced damper ran diag and tested , no noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS970CIDE00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/09/2022
"Installed ice maker. Ran test 44. Ice maker indexed and reported back 22, op test good. Advised customer to allow up to 72 hours for ice container to fill."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Cleveland, OH 44113
Jason N
Job Details: 11/09/2022
"Installed ice maker. Ran manual test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL COOKTOP GAS
Model SC8640EDB6
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Customer complaint that left front burner is not lighting and right front and right rear burners are too high, confirmed, unit needs new burner heads and an igniter switch, burner heads are no longer available , customer does not want to repair igniter switch; ordrng 1 WP3190779 (Igniter switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSS
Near Conneaut, OH 44030
Dan H
Job Details: 11/09/2022
"Installed new air damper , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS1
Near Parma, OH 44134
David R
Job Details: 11/09/2022
"Installers took off cabinet seal gasket W11414078, told customer he doesnt need it. Let customer know it is apart of unit and could be causing the door to not sit as close to unit cabinet and causing door to have gap. Let customer know him or installers need to come out that door seal back on. Can also raise and level front feet if needed. Water shut off leaking, customer will need to replace that, took pics. Unit is good but told customer they will need the cabinet gasket put back on and can level feet if needed. Unit good as of today. Customer to contact Home Depot and let them know it was installed incorrectly and to fix the install."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM01
Near Cleveland, OH 44104
Joe O
Job Details: 11/09/2022
Installed chute. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44102
Manny
Job Details: 11/09/2022
"Cc unit not spinning, verified and unit needs shifter. Quoted customer and wont repair. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/09/2022
"Cc: flashing, not runningFound unit flashing error f8e4(float switch open). Found supply line leaking. Tried to tighten. Unit continuously leaking(took pic). Advised customer they need a plumber to replace supply line."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near Cleveland, OH 44115
Joe O
Job Details: 11/09/2022
"Cc: not making iceFound very little water pressure to u it. Advised customer with low water pressure u it will continue to freeze fill tube. Cleared fill tube, shut ice maker off. Needs plumber"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Cleveland, OH 44119
Joe O
Job Details: 11/09/2022
Installed catch. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Parma, OH 44134
David R
Job Details: 11/09/2022
"Needed pads. Had on t/s. Replaced, Good, Op Test Ok; used 2 8268961 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/09/2022
"Cc unit water dispenser not working, now unit is not coolingConfirmed unit is not cooling in both sections. Ran test 40 to home 3way valve, Ran test 38 on compressor, at 100% wattage reading is 51 W. Tapped low side using piercing valve, low side reading 11 in/hg vacuum while running. Pressurized system with 140 psi of nitrogen, bubble checked all connections, did not find any bubbles, watched pressure for decay, did not see decay, possible 1psi drop after 15 min. Called wp techline, Rich, sent for review for non repairable designation.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kingsville, OH 44048
Dan H
Job Details: 11/09/2022
"New tub is also cracked(see pics), reordering tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
MAYTAG DRYER
Model MGD5820TW0
Near Cleveland, OH 44108
Corina B
Job Details: 11/09/2022
"CC that the unit is not heating. Confirmed. Found the gas coils failed. Replaced the coils from t/s. Opt test ok ; used 1 279834 (COIL), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDR02FSSS3
Near Broadview Heights, OH 44147
David R
Job Details: 11/09/2022
"Customer reset unit himself. Unit is over 15 years old. Customer has more problems. Wants quote for unit not cleaning properly, broken dispenser, broken tray, gasket worn, worn heater. Customer decided unit is too old to fix and not worth to put the money into it. Do not order parts. ; ordrng 1 WPW10190415 (Tray) and 1 WPW10780877 (Motor) and 1 WPW10224430 (Dispenser) and 1 W11196317 (Gasket) and 1 WPW10082892 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NBEXRB01
Near Oakwood Village, OH 44146
Marie V
Job Details: 11/09/2022
Replaced water valve. Verify operation. Good. Had cust run water while verify for leaks. None. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Garfield Heights, OH 44125
Marie V
Job Details: 11/09/2022
"Cc that unit keeps trying to lock but does not works, confirmed. Replaced latch, started a cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Mentor, OH 44060
Joe O
Job Details: 11/09/2022
"Cc: not spinningFound error codes f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Unit spinning and agitating. Ran auto test and calibration. Could not duplicate issue. Built estimate for control; ordrng 1 W10480261 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0B53
Near Painesville, OH 44077
Joe O
Job Details: 11/09/2022
Incorrect unit information from warranty company. Advised customer to contact warranty company to get information corrected and a correct dispatch.Actual ms:Model: wfg320m0bs3Serial: ve91872162
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Chesterland, OH 44026
Corina B
Job Details: 11/09/2022
Replaced the damper. Opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Broadview Heights, OH 44147
David R
Job Details: 11/09/2022
"SP W11606409 put out 8/22, we did not have updated lights back on 4/22 when we were last here. S code S84638 covers parts and labor. Will need kit with updated LED lights. ; ordrng 4 W11632139 (Led)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS0
Near Highland Heights, OH 44143
Jason N
Job Details: 11/09/2022
"Cc unit not coolingFound both sections at room temperature, no frost pattern on evaporator. Checked pressures, low side at 19 in/hg vacuum, high side reading 55 psi. Checked for dye using uv light. No dye found anywhere in unit. Pressure checked using nitrogen at 140 psi. Did not see any leaks using bubbles on all exposed lines and joints. However when steel filter drier line was manipulated, could hear hissing inside cabinet. Called wp techline, Rob, internal leak, will send for review as non repairable designation.. Advised WP will reach out to customer in 3-5 business days. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Eastlake, OH 44095
Dan H
Job Details: 11/09/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at-6 degrees, found evaporator frozen solid, found defrost heater disconnected, no damage, reconnected, cleared evaporator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB1
Near Mayfield, OH 44143
Jason N
Job Details: 11/09/2022
Installed oven door hinge. Op test good.
We serviced a
GE DISHWASHER
Model GDT695MJ5ES
Near Painesville, OH 44077
Dan H
Job Details: 11/09/2022
"Installed new pulley cable, pulley, and friction washer, op test good"
We serviced a
KENMORE DRYER
Model 11086873100
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/09/2022
CC that the drum does not turn. Confirmed. Found the belt is broken. Replaced the belt from surplus t/s. Opt test ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent. ; used 1 341241 (Belt) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near South Euclid, OH 44118
Manny
Job Details: 11/09/2022
"Replaced control and console, ran test, opt test ok took cores for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL1
Near Pepper Pike, OH 44124
Marie V
Job Details: 11/09/2022
"Replaced both boards, programmed to 01. And replaced gasket. Set temps to recommended. Advice cust to allow 24hours to reach normal temps. Op test okBrought cores for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Painesville, OH 44077
Joe O
Job Details: 11/09/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"When I was going to replace control, found main wires for voltage burned, unit will also need wiring harness. ; schdld next appmnt for 11/14 MON !"
We serviced a
KITCHENAID COMPACTOR
Model KUCS03FTSS1
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"Cc that unit will not open the door go up or down. Confirmed. Found gear at bottom broken . Unit will need new gear kit. Took pics of model and unit, cust asked for it , home warranty needs them. ; ordrng 1 882699 (Gear), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HS1
Near Strongsville, OH 44136
David R
Job Details: 11/09/2022
"Replaced spark module, ran bake 350*. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Amherst, OH 44001
Angel
Job Details: 11/09/2022
Cc that unit was making a weird noise. Tested unit in diagnostics and while agitating it made a scraping noise so I looked underneath and found pulley cover rubbing on the pulley while going back and forth removed cover and customer cut the access that was rubbing reinstalled tested unit. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model CED9160GW1
Near Cleveland, OH 44144
Manny
Job Details: 11/09/2022
"Custodian stated unit is no working, verified and not powering on check voltage and 9.5 from L1 to L2, 6.4 from L1 to N, 6.7 from L2 to N, 0.5 from L1 to G and 0.9 from L2 to G. Unit needs an electrician possibly outlet wired wrong, can test unit due to No power advise custodian to contact an electrician and have them checked why there is no enough voltage to the unit and if thats taken care of and unit still no working to give us a call and well take another look."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ2
Near Perry, OH 44081
Joe O
Job Details: 11/09/2022
"Cc: tripping breaker, cooktop damagedFound wire pinched. Installed clip. Found left 2 burners will not ignite. Not getting power from harness. Needs switch harness and still need cooktopParts shows limited stock. Office to reschedule; ordrng 1 W10885903 (harns-wire)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Chardon, OH 44024
Jason N
Job Details: 11/09/2022
"Cc unit not washing dishes properly all the timeCustomer stated that some cycles, the unit is not cleaning the dishes, and the detergent streaks on the inside of the door. Ran test cycle, all functions passed, no fault codes at end of cycle. Started normal wash cycle. All functions normal, dispenser door opened during cycle. Advised customer to ensure dispenser door is not being blocked by dishes, this will help pod drop into bottom of unit and dissolve properly, can also try using liquid if pods are getting stuck in dispenser."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Perry, OH 44081
Dan H
Job Details: 11/09/2022
"Cleared evaporator, installed new harness and thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 11/09/2022
"Had to steam out evaporator again Replaced ice maker, control box, ui and harness tested heater again to make sure its functioning a d cycled ice maker as well. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Perry, OH 44081
Joe O
Job Details: 11/09/2022
"Cc: leaking into ff section, wheels will not adjustFound nothing wrong with wheels. Wheels adjusting fine found drain tube plugged needs drain cleared. Cleared drain. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Madison, OH 44057
Dan H
Job Details: 11/09/2022
"Installed new user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS01
Near Westlake, OH 44145
Marie V
Job Details: 11/09/2022
"Cc of a noise coming from condenser fan like is hitting something. Verify noise with cust, could not duplicate noise but found condenser line indie box was too close to fan blades. Adjusted fan blades. Advice cust what I had done and best would be to have a quick video of noise. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ02
Near Grafton, OH 44044
David R
Job Details: 11/09/2022
"Replaced control, harness, thermistor, gasket, heater. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Brooklyn, OH 44144
Manny
Job Details: 11/09/2022
"Replaced broken console, ran calibration and diagnostics opt test ok"
We serviced a
HOTPOINT DISHWASHER
Model HDA3400G02CC
Near Geneva, OH 44041
Jason N
Job Details: 11/09/2022
"Cc unit not draining Checked filters, cleaned filters. Checked for clog in ports. Checked drain hose for restrictions and in disposal, all checked clear. Unit will not drain. Advise customer drain impeller will need replaced. ; ordrng 1 WD19X10032 (Impeller kit)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Geneva, OH 44041
Jason N
Job Details: 11/08/2022
"Cc unit not starting cycleRan diagnostics, found codes 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during cycle. Replaced pump and motor assembly using truck stock part. Ran diagnostics cycle in entirety to reinitialize heater circuit. Op test good.; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Reminderville, OH 44202
Joe O
Job Details: 11/08/2022
"Cc: not advancingRan auto test. Unit shuts down part way through auto test, unit dropping power. Ran another auto test monitor voltage. Found control shutting down and different points in cycle. Unit still receiving proper power. Needs control; ordrng 1 W11603810 (Control)"
We serviced a
WHIRLPOOL WASHER
Model LSQ9564JQ0
Near South Euclid, OH 44121
Jason N
Job Details: 11/08/2022
"Cc unit not agitating or spinning Ran spin test and agitation test, motor is running, motor coupler is good, but transmission is not turning and just clicking. Unit needs gearcase replaced. Customer declined repair at this time. Estimate only.; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Drivetube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Replaced UI control, FF control and evap harness. Good, steamed all ice, good. Give 24hrs to cool and 24-48 for full bin of ice. Op Test Ok."
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Cc unit oven not heating correctly. All components are activating in diagnostics. Bake, Broil, convection. Tested sensor from control. Out of range. Ordering sensor. ; ordrng 1 W10859573 (Sensor)"
We serviced a
GE REFRIGERATOR
Model Dfe28jskbss
Near Westlake, OH 44145
David R
Job Details: 11/08/2022
"Cc unit top section not cooling, FZ is good. Took temps, 56 in FF. Found FF fan not working but getting power. Ice start to slowly build up on evap due to fan no circulation. Will need to replace FF fan and steam all ice. Ordering fan ** 2 count. ; ordrng 1 WR60X10352 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near North Ridgeville, OH 44039
David R
Job Details: 11/08/2022
"Cc unit no power on display. Verified, when pressing any options unit not lighting up. Went to verify power to unit. Unplugged unit, but also found power cord not plugged all the way in, must of got bumped out of place. 120 to outlet, plugged unit back in, all display lights came on. Ran unit on normal cycle and test diagnostics. Good. All components working. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDT535PSJ6SS
Near Lorain, OH 44053
Gabriel P
Job Details: 11/08/2022
Found console damage ordering but is out of stock also unit need new wash arm ; ordrng 1 WD34X22265 (Console) and 1 WD22X27724 (Arm) and 1 WD12X10469 (Top cover)
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4EB00
Near Amherst, OH 44001
Gabriel P
Job Details: 11/08/2022
"Unit not responding the lost communication will need both boards also found error code on latch as well gave estimate customer will not fix,opt test ok ; ordrng 1 W10695003 (Console) and 1 WPW10752316 (Control) and 1 WPW10195934 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AH0
Near Ravenna, OH 44266
Brian M
Job Details: 11/08/2022
Cc long pre heat Found element shorted Needs element and would recommend temp sensor replacement ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Gabriel P
Job Details: 11/08/2022
"Unit working as design,opt test ok"
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Ravenna, OH 44266
Brian M
Job Details: 11/08/2022
Cc drawer comes off track This is normal there is no drawer stop when pulling out drawer Made line on drawer so customer can see how far to pull out before it slides off track
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2022
CC that the u it is not cooling. Confirmed. Found the heater wire backed out of the heater. Reconnected the wire and steamed out the evaporator. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2022
"CC that there is no water in a rinse cycle. Confirmed. Replaced the valve. Advised cust to wrap the clothes around the washplate. Started a rinse and spin, filled. No leaks. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ0
Near Painesville, OH 44077
Dan H
Job Details: 11/08/2022
"Customer complaint that oven and broiler are not working, started oven for 350 degrees, oven burner lit right up, started broil on high, broiler burner lit right up, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Joe O
Job Details: 11/08/2022
Cc: continuously rinsing Customer stated unit would continuously rinse. Customer stated after using a few times the unit stopped. Found customer does have 2 rinses selected. Found error codes f0e5(off balance). Found unit not corner balanced. Leveled unit. Ran auto test and calibration. Advised customer on extra rinses selected. Unit functioning as designed. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2022
"Cc of noise found noise caused by pulley Advised on be,t and pulley replacement ; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt) and 1 WP8544742 (belt) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2022
Cc of leak Found valve to be leaking by solenoid Replaced using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Avon, OH 44011
Angel
Job Details: 11/08/2022
Cc that unit started building up frost again around the door and around fan i already added shims to door and steamed out gasket but same issue happened again. Unit will need door replaced. Ordering door office to reschedule. ; ordrng 1 LW10914389 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Cleveland, OH 44102
Corina B
Job Details: 11/08/2022
CC that there is a hum and then done. Confirmed. Replaced the capacitor and shifter. Ran a calibration. Started a cycle with clothes. Opt test ok
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/08/2022
"Freezer has proper temp but fridge fan not running and not keeping temperature will need fan ; ordrng 1 WR24X27948 (Seal) and 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 11/08/2022
Cc burners not turning on all the time and then it does and then wont shut off Found knobs to be broken Needs knobs Customer to install ; ordrng 4 W11517335 (Knob)s
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 11/08/2022
"CC that the u it is not going pass 200*. Found a aluminum pan over the bottom of the floor. Removed the aluminum pan. Heated the oven to. 350*, waited 20 minutes 300*. Will need a temp sensor and control. ; ordrng 1 WPW10181986 (Sensor) and 1 W10837276 (Control)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Elyria, OH 44035
David R
Job Details: 11/08/2022
Replaced glass door with badge. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 11/08/2022
"Cc unit not working right, not filling with waterRan diagnostics, no fault codes stored. Ran auto test cycle, all functions passed, no fault codes at the end. Could not duplicate an issue with unit at this time."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Jason N
Job Details: 11/08/2022
"Cc unit not drying properly.Ran dryer op test on timed dry, high heat selected. Unit tumbling and heating. Filters are clean. Advise customer that due to this being a heat pump unit, lower heat capacity, dry times will be extended in comparison to gas or electric units. No issues found with unit at this time, unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 11/08/2022
"Cc unit not able to select cycle Plugged in unit, unit starting draining, unable to change or cancel cycle. Unit needs main control. Replaced main control using customer supplied pre Id part. Ran spin and drain cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Jason N
Job Details: 11/08/2022
"Cc unit will not drain. Plugged in unit, door will lock but no other functions will start. Unit needs main control per SP W11395614A. Replaced main control using customer supplied pre Id part. Ran spin and drain test, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QJB00
Near Mantua, OH 44255
Brian M
Job Details: 11/08/2022
"Customer wanted condenser cleaned but also concerned that unit isnt cooling The amount of dust on condenser does not warrant a issue of none cooling Found no frost pattern on evap, compressor running Needs full sealed system repair ; ordrng 1 4388574 (evaporator) and 1 WP2004545 (heater-pan) and 1 W10309994 (compressor) and 1 2003002 (exchanger), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon, OH 44011
Angel
Job Details: 11/08/2022
Cc that unit was missing the rivet on the front right hand side. Confirmed rivet was missing installed new one. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Parma, OH 44134
Gabriel P
Job Details: 11/08/2022
"Found heater ring deteriorated and leaking water out,ordering service pointer part and found s code S17304; ordrng 1 W11537778 (Heater)"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 11/08/2022
"CC that the u it is not going pass 200*. Found a aluminum pan over the bottom of the floor. Removed the aluminum pan. Heated the oven to. 350*, waited 20 minutes 300*. Will need a temp sensor and control. ; ordrng 1 WPW10181986 (Sensor) and 1 W10837276 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Lyndhurst, OH 44124
Dan H
Job Details: 11/08/2022
"Customer complaint that unit does not hold temperature at higher temperatures after oven door is opened , oven temperature sensor is good, started bake for 500 degrees, temperature after preheat at 500 degrees, opened oven door , oven lost a lot of heat but heated back up to 506 degrees, called whirlpool techline spoke to Travis, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Strongsville, OH 44149
Manny
Job Details: 11/08/2022
"Replaced heater, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Columbia Station, OH 44028
Manny
Job Details: 11/08/2022
"Replaced evap fan, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/08/2022
Cc: intermittently resetting clockFound multiple error f6e0(user interface lost communication). Needs Ui out of stock. Office to reschedule; ordrng 1 W11428581 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Grafton, OH 44044
Manny
Job Details: 11/08/2022
"Cc unit its working but no lights or ice, verify and no lights or power to ice maker but unit its cooling properly, pull unit out and found black wire disconnected from main harness, reconnected wires and heard icemaker dropping ice and u it has lights, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairview Park, OH 44126
Manny
Job Details: 11/08/2022
"Cc unit making a thumping noise, ran diagnostics and no codes found, ran test cycle and only noise I hear is water hammering on the pipes, tilted unit back and everything checked out. Cant duplicate issue opt test ok advise customer to record noise if it returns"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/08/2022
"Cc: not startingFound error codes f2e1(stuck key) f6e4(float switch open). Found float switch functioning. Unit is allowing selections at this time. Unable to duplicate issue. Built estimate for console, customer said do it, they have been having issues with the start button Console shows under 5 year part only warranty. ; ordrng 1 W11162736 (console)"
We serviced a
GE REFRIGERATOR
Model GNE25JGKNFWW
Near Willoughby, OH 44094
Joe O
Job Details: 11/08/2022
Cc: Vibration noiseFound vibration coming from evap fan. Adjusted evap fan blade. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Pepper Pike, OH 44124
Dan H
Job Details: 11/08/2022
"Customer complaint of squeaking noise, confirmed, found roller seized, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Conneaut, OH 44030
Dan H
Job Details: 11/08/2022
"Customer complaint that unit is making thumping noise, found upper spray arm damaged causing arm to hit tub during wash cycle, unit needs new upper spray arm , retainer, and feed tub; ordrng 1 W10872558 (Feed tube) and 1 W11590538 (Retainer) and 1 W11573766 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 11/07/2022
"Installed new adapter and seals, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE1011MW0
Near Willowick, OH 44095
Jason N
Job Details: 11/07/2022
"Cc unit not spinning out large loadsRan rinse and drain test using 6 large towels. Unit advanced through cycle and spun out towels. Reran cycle to ensure mechanical integrity. Unit again spun out properly. If unit is not spinning out loads properly, the unit is being overloaded or load is out of balance, which will cause slow spin speed. Ensure load is no larger then half basket and choose normal/heavy or heavy duty wash cycle."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Euclid, OH 44119
Jason N
Job Details: 11/07/2022
"Cc unit has frost buildup in freezer and light is not workingFound no frost buildup in freezer at this time, customer stated the frost has since went away, but the light is still not working. Found ice on freezer switch, knocked ice off and light starting working. Checked all door gasket for proper seal, all checks good. Other then freezer light switch, no issues found with unit at this time."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Madison, OH 44057
Joe O
Job Details: 11/07/2022
"Cc: oven not heatingFound element open. Needs element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11025132410
Near Painesville, OH 44077
Joe O
Job Details: 11/07/2022
"Cc: not spinning, banging and bouncing before unit stopped spinningRan drain and spin. Unit spinning. Found error codes f5e1(lid switch fault) f7e6(motor fault)f7e5(shifter fault). Ran auto test. Found unit not shifting. Needs actuatorActuator out of stock. Office to reschedule ; ordrng 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Parma Heights, OH 44130
Marie V
Job Details: 11/07/2022
Cc that the door did not close on the right hand side. Food stared going bad and lots of frost in freezer. Took temps 3* in freezer and 38* in fresh food section. Theres still some water drops from condensation. Used steamer to clean everything up and to correct door for cust so it closes all the way. Also sealed liner it had a gap. Unit is making ice. Also temps are set to recommended. Op test ok
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Elyria, OH 44035
Angel
Job Details: 11/07/2022
Cc that unit was giving an F3 error code but shes been using it for about 2 weeks and hasnt done it again. Took unit out of spot tested the temp sensor and it was reading 1079ohms which is good i still replaced it and checked the harness and the main board and noticed that the temp sensor connector on the board was not clicked on all the way so I connected properly and tested unit myself by putting it to preheat to 350* and it preheated as should also waited a while to make sure and no error code. Explained to customer that as of now and from what she told me that it has been working fine now it couldve been a glitch on the board or because of the connector not being connected all the way it couldve been working intermittently as of now the unit is working as designed if issue would start again after reconnecting plug properly and replacing temp sensor unit will need main board replaced. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Solon, OH 44139
Marie V
Job Details: 11/07/2022
Replaced fresh food section light and light control. That was defective new light. Op test ok