We serviced a
GE RANGE
Model JGB650EEF2ES
Near Ashtabula, OH 44004
Dan H
Job Details: 05/16/2022
"Customer complaint that burners are not lighting, confirmed, found several igniters not arcing, igniters are good, unit needs new spark module ; ordrng 1 WB13X24741 (Spark module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details: 05/16/2022
Installed ui and control OP Test Ok Advised to let cool for 72 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GSHS5KGXBCSS
Near Painesville, OH 44077
Corina B
Job Details: 05/16/2022
"CC that the unit is not keeping cold. Confirmed. Ff 55 Fz 0-20. Found the evap fan not running. Will need a new fan. ; ordrng 1 WR60X10307 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Fairview Park, OH 44126
Marie V
Job Details: 05/13/2022
"Replaced grill showed cust thats how unit is designed. She showed the manual picture of the unit that it covers the water line. I took pics of the complaint, also on the online pick it does not shows a water line. That it is on page 7 on the manual and on google, . Explain cust that thats how unit is designed. Op test ok"
We serviced a
KENMORE REFRIGERATOR
Model 253.6050561a
Near Ashtabula, OH 44004
Dan H
Job Details: 05/13/2022
"Customer complaint that unit is not cooling, freezer section temperature at -7 degrees , fresh food section temperature at 67 degrees, found evaporator fan not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor , customer does not want repair at this time ; ordrng 1 242077705 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGS3
Near Cleveland, OH 44113
Marie V
Job Details: 05/13/2022
Cc that the unit is not draining that it was on the first use , confirmed, unit was filled with water when arrived. Press cancel. Unit started draining. Ran diagnostics cycle, no error codes. Cycled let unit finish the cycle and took temps 136* . Op test ok rebooted unit and explain cust that unit is working good at this point. The only that can cause something like that is if something got stuck on the drain and it made its way out, also if the drain pump overheats could also cause that. I removed drain pump and it was clear . Advice cust to use unit since is working properly at this point. If problem persists, will need new drain pump."
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Jefferson, OH 44047
Dan H
Job Details: 05/13/2022
"Customer complaint of loud noise, found bearings worn, installed new bearings from customer stock, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
David R
Job Details: 05/13/2022
"Same issue. Leaking out front, left side under fabric softener dispenser. Intermittently happening, no rhyme or reason and not always. Called techline, went over parts and repair already dont to unit. Techline documented and said they will be putting it up for review and either contact customer or tech by email for next steps. Giving file number to customer. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44108
Manny
Job Details: 05/13/2022
"Cc door not sealing properly, found Ff gasket with a small gap at the bottom, heated and expanded gasket, door sealing properly, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2655PF4
Near Mentor, OH 44060
Corina B
Job Details: 05/13/2022
"CC that the ice maker is not working. Confirmed. Held the on off button in, cycled then stopped. Will need a new ice maker. ; ordrng 1 5303918344 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 9113042993
Near Wickliffe, OH 44092
Corina B
Job Details: 05/13/2022
Replaced the igniter. Heated the oven. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Willowick, OH 44095
Corina B
Job Details: 05/13/2022
CC that the unit does not turn on. Confirmed. Ui is not responding. Cust had an ui panel from a previous repair. Replaced the ui. Opt test ok.
We serviced a
KITCHENAID MICROWAVE/OVEN C
Model n/a
Near Westlake, OH 44145
Angel
Job Details: 05/13/2022
"Arrived at home and it was one unit its a microwave oven combo called office and spoke to MP asked me to update unit on my end. Cc that microwave light not working verified and unit works perfectly but light not working will need light replaced. Ordering bulb. ; ordrng 1 W10886919 (Lmp basles), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, OH 44077
Jason N
Job Details: 05/13/2022
"Cc unit freezer door sticking, not closing. No water from dispense Found lower drawer not installed correctly, binding on middle shelf not allowing freezer door to close all the way. Pulled drawers and cleared ice/frost from freezer. Reinstalled drawers. Checked water dispense from unit, very low water pressure. Checked water pressure at unit source connection. Very low pressure from source. Advised customer to have source valve replaced. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, OH 44085
Dan H
Job Details: 05/13/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) and f7e5(shifter fault) error codes, unit spins, cold water flow is slow, found valve not opened completely, opened, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Painesville, OH 44077
Dan H
Job Details: 05/13/2022
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Marie V
Job Details: 05/13/2022
Replaced control board. Tested unit on normal cycle. It started washing and draining properly as well. Op test okNo core for return
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Columbia Station, OH 44028
David R
Job Details: 05/13/2022
"Cc unit not heating, about 5 years old. Correct power coming into unit. Ran unit on high temp, no heat. Found open heater. Gave estimate for repair. Customer paying SVC only,. ; ordrng 1 DC97-14486D (Heater assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Strongsville, OH 44136
David R
Job Details: 05/13/2022
"Cc unit steam clean not working, water when putting on steam clean is still cold at end clean. Put 12oz water in bottom of cabinet, followed steam clean instructions. Sets yo 50 mins. Let run for 30 before checking and showing customer. Water at bottoms is hot. Used more so for light debris. Owners manual, will still have to scrub stains after. Unit steam clean working properly. Op Test Ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBC207KBL0
Near Solon, OH 44139
Corina B
Job Details: 05/13/2022
Removed the door to clean. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Eastlake, OH 44095
Jason N
Job Details: 05/13/2022
"Cc unit lid not locking, strike is broken offConfirmed strike is broken off. Replaced strike using customer supplied pre Id part. Ran test cycle, lid locked properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/13/2022
"Cc unit too cold, found freezer frost up, the gasket its really hard and wont expand, unit will need a new Fz gasket replaced, gasket is out of stock office to contact customer with next service appointment when parts are available.; ordrng 1 WPW10355585 (gasket-fip)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/13/2022
"Replace ui,control ,slider and clutch ,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Painesville, OH 44077
Dan H
Job Details: 05/13/2022
"Customer complaint of clicking noise and black stuff under unit, found suspension worn out, unit needs new suspension rods; ordrng 1 W11130362 (Suspension)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Dan H
Job Details: 05/13/2022
"Customer complaint the unit is not draining, confirmed, unable to remove unit from cabinets, customer to contact us when unit is removed ; O-emld tckt"
We serviced a
GE RANGE
Model ZDP366NP3SS
Near Beachwood, OH 44122
Jason N
Job Details: 05/13/2022
"Cc unit displayed F9 while doing a self clean cycle and burners continue to click when ignition happensF9 fault for door latch not reading closed. Customer stated door does latch during self clean when fault occurs. Unit needs latch assembly. Ran cooktop burner test, found several burners will continue to spark or try to reingnite when already lit. Unit needs spark module.; ordrng 1 WB13X27503 (Ignition module) and 1 WB02K10206 (Oven latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT118FFFH05
Near Cleveland Heights, OH 44121
Manny
Job Details: 05/13/2022
"Replaced FZ bulb and socket, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG371LVQ1
Near Cleveland, OH 44105
Marie V
Job Details: 05/13/2022
"Cc that the knob broke and the burner did not shut off, they turned the gas off for unit. Confirmed, the valve is the one broken. Verify harness, harness is good. ; ordrng 1 WPW10170204 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44105
Marie V
Job Details: 05/13/2022
"Took icebox off to replace heater. Found heater has burned the cabinet a little , took pics . Ordering. Ice box, facia heater. Ice box lid, ice maker and fill tube line. Will install new control and heater when all parts are in. ; ordrng 1 WPW10598013 (Cover) and 1 W10815476 (Tube water) and 1 W11242954 (Icemaker box) and 1 WPW10553630 (Heater facia) and 1 W11109572 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Strongsville, OH 44136
Marie V
Job Details: 05/13/2022
Replaced right hand side door. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Parma, OH 44134
David R
Job Details: 05/13/2022
"Water valve not needed. Cc unit concerns of water level. Let customer know different levels will put different amount of waters in. Depending on cycle and load size water will not be seen. Customer to not overload unit. That can cause clothes to not clean or not wash correctly. Advised to read owners manual. Clothes can sometimes float above water level until water level is met, advised to not overload machine. Ran with load inside bulky items, heavy duty option on max fill. Unit got to the max amount of water of filling. Clothes are under water while washing. Unit is working correctly and properly. *** Cust wants another tech to come out and reassess unit. ; schdld next appmnt for 5/20 FRI !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Marie V
Job Details: 05/13/2022
"Replaced tube feed and front panel, also took pics of the other door that was damaged.op test ok"
We serviced a
MAYTAG DRYER
Model MGD6630HC2
Near Auburn Township, OH 44023
Corina B
Job Details: 05/13/2022
"CC that there is steam on the control and clothes come out wet. Confirmed. Checked the outside vent, no airflow. Found the vent smashed at the wall. Pulled dryer out, good airflow. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS0A
Near Lakewood, OH 44107
Angel
Job Details: 05/13/2022
"Cc that unit is not draining. Verified and found that the latch is working properly customer has to slam door to get unit to start got door to close and drain pump started working and draining ran a rinse cycle to see if it would finish the whole cycle which it runs for about 10mins and it didnt drain the water so i took out the hose from the sink drain to let the unit drain water into a bucket and did it perfectly twice. So i stock a screw driver in sink drain to see if something was jamming it and hooked it back up and i tried draining it twice and it did perfectly so Im not sure if there was something stuck there preventing it from draining. Asked customer to monitor it for now if not they will need the drain pump because it might be overheating replaced. Opt test ok.; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGS5770ADB
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 05/13/2022
"Found bake ignitor weak and burners sometimes light and sometimes dont giving estimate ; ordrng 1 74007498 (Ignitor) and 1 WP3403F088-00 (Cap burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE COOKTOP GAS
Model ZGU385NSM2SS
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/13/2022
Replaced the harness. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Cleveland, OH 44135
Angel
Job Details: 05/13/2022
Cc that unit was smelling like something burning when on high. I verified the power cord on back and it was good i ran unit on high and went outside and the vent is good its a straight shot out the hose about 3 feet long and it was cleared up. Ran unit for about 20 minutes with a wet towel which thats when the customer stated it happened and no burning smell at all. I can not duplicate the issue. Called safety spoke with David and explained issue and that i could not duplicate any issue of a burning smell.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Parma, OH 44129
Angel
Job Details: 05/13/2022
Cc of a loud humming noise and he played a video for me of the sound. From listening to the video it sounded like the fan looked inside freezer and it seemed like the door was propped open and causing frost and frost build up by fan took apart freezer and took off evaporator cover cleared out all ice and it had to be door opened because evaporator was not buildup with frost it was good. Steamed out all ice by fan and bins steamed out seal and explained to customer to make sure door is properly closed to avoid issue again.nopt test ok.
We serviced a
GE DISHWASHER
Model CDT845P4N2W2
Near Beachwood, OH 44122
Jason N
Job Details: 05/13/2022
"Could not install drain pump. Drain pump sent out does not fit this unit. Double checked part number, part number is correct on parts lookup and label on box, but part in box in incorrect. Reordering drain pump. ; ordrng 1 WD19X25461 (Drain pump)"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Chesterland, OH 44026
Corina B
Job Details: 05/13/2022
Replaced the pump and hinge cover. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB6701AWB1
Near Westlake, OH 44145
Angel
Job Details: 05/13/2022
Cc that unit is not draining. Started dishwasher up and let it fill with water cancelled and unit drained tried it about 4 times and unit drained every time. Explained to customer that unit is draining for that it couldve been when i disassembled the cover inside to check if anything was clogging the hole and i used a screw driver to see clear it out i probably drain whatever was stuck or drain pump is overheating. Explained to customer that they can either pay service call and monitor it for the 30 days they have for service and if it happens again they will need the drain pump because its most likely overheating checked for drain pump to give an estimate and its discontinued. Customer paid service call.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVT01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/13/2022
"Cc unit not coolingFound both sections at room temperature, compressor is not running. Checked power into start device, good at 123v. Replaced start device, compressor kicked on for 10 seconds then kicked back off on overload. Compressor sounded really rough while running. Unit will need compressor replaced. ; ordrng 1 W10233961 (Compressor)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE01
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/13/2022
"Cc unit leaking from the water line and dripping in the basement, found pinhole cover with duck tape on back of the unit , cut line and used John guess connector 1/4 to 1/4 WP2198677 from T/S, opt test ok; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Euclid, OH 44123
Manny
Job Details: 05/13/2022
"Cc unit not cooling, heard compressor rattling as soon as I pull the unit out, compressor is noisy and rattling any time it starts and gets louder as its about to shut off, and its pulling 9.42 amps when attempting to load, unit will need a seal system repair, informed customer that the unit needs a seal system repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB05
Near Richmond Heights, OH 44143
Manny
Job Details: 05/13/2022
"Cc freezer light is off and Ff lights is flashing, replaced both module S opt test ok"
We serviced a
AMANA RANGE
Model AGR5835QDW
Near Mayfield, OH 44143
Manny
Job Details: 05/13/2022
"Cc FR burner not lighting properly, cleared orifice opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willoughby, OH 44094
Corina B
Job Details: 05/13/2022
"CC that there is a noise when is starts. Confirmed. Found the blower wheel chewed. Looking Ike the vent is hitting the wheel. Will need a new housing, wheel and motor. ; ordrng 1 WP8577230 (Housing) and 1 WP694089 (Wheel) and 1 279827 (Motor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Parma, OH 44129
David R
Job Details: 05/13/2022
"Cc silk pillow case stuck under agitator. Pulled it out. Made sure agitator is seated properly, good, ran diagnostics cycle, good, Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 05/13/2022
"Cc unit not dispensing/making ice Pulled ice container, container full of ice. Tested ice dispense, ice dispensed properly, both cubed and crushed options. Ice maker recycled properly. Tested several more times, no issue found with ice maker or dispenser at this time."
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS00
Near Strongsville, OH 44136
Marie V
Job Details: 05/13/2022
"Cc that the broil is not working, confirmed. Verify lower element,works. Removed broil , is open. Tuned power back on and verify voltage. 240V coming in to broil. Unit will need new broil element. Cust will fix himself. Op test ok; ordrng 1 WP9760774 (Broil), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Strongsville, OH 44149
Marie V
Job Details: 05/13/2022
Cc that the unit is making a buzzing noise when is filling and that the unit is going like sideways or off balance. Ran diag found error code F0E7 load detected on clean cycle. Also took top off and verify damper. They need to be replaced. Unit was extended warranty. Called Bj we need cust to call them so we can get a dispatch from them. Cust called and they are closed. The open at 9. Cust will call so we can order parts. ; ordrng 1 W11400156 (Dampers) and 1 W11096267 (Water valve)
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Pepper Pike, OH 44124
Manny
Job Details: 05/13/2022
"Cc that keypad not working, verified and some buttons dont work removed console and found keypad connector half way out, pushed in connector opt test ok."
We serviced a
MAYTAG WASHER
Model mvw6230rhw1
Near Parma, OH 44129
David R
Job Details: 05/13/2022
"Cc unit filled up water and then started making screeching noises when it agitated. Ran diagnostics, no error codes. Ran diagnostics cycle. All components working. Found a coin stuck between agitator and causing screeching sound when agitating. Removed. Ran a quick cycle to test out. Good. Sounds are normal. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Novelty, OH 44072
Jason N
Job Details: 05/13/2022
"Cc unit not running clean cycle or sometimes even a hot wash cycleRan diagnostics, found codes f8e1 for low fill, f0e3 for overload and f0e7 for load detected during clean cycle. Cleared codes, ran auto test. Hot water not coming in. Checked pressure at source, good pressure in. Replaced inlet water valve using truck stock part. Ran manual water valve tests, both hot and cold sides working properly. Op test good.; used 1 W11165546 (Inlet valve) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near Painesville, OH 44077
Dan H
Job Details: 05/13/2022
"Customer complaint of banging noise during rinse cycle, started rinse and spin cycle, no unusual noises heard, suspension is good, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/13/2022
"Customer complaint that freezer section temperature setting says hi, freezer section temperature at 50 degrees, fresh food section temperature at 37 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on freezer section evaporator, ran stepper valve test, frost pattern formed , freezer section thermistor is reading correct temperature, unit needs new control ; ordrng 1 5304531885 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Installed new control and ribbon cable, op test good"
We serviced a
MAYTAG DRYER
Model MEDX700XW0
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Customer complaint that unit is not drying, started normal dry cycle, unit is not heating, found element no pen, element is receiving 240vac, unit needs new element and lint cleaned out of unit, part is out of stock so not scheduling return appointment ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Westlake, OH 44145
Angel
Job Details: 05/13/2022
Reclaimed refrigerant replaced drier filter with dye filter installed a process tube on compressor put unit into a 30 vacuum and recharged with 6.00oz of R134a explained to customer to give unit at least 24hrs for proper cooling. Opt test ok.
We serviced a
KENMORE RANGE
Model 9114694990
Near Madison, OH 44057
Dan H
Job Details: 05/13/2022
"Customer complaint that oven is not heating, found element broken, element is receiving 240vac, unit needs new element ; ordrng 1 WB44K5012 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
David R
Job Details: 05/13/2022
"Cc unit making loud screeching noises. Took off top of dryer, belt starting to wear down Pulley and rollers sticking and not turning properly. Belt on dryer kit on truck does not fit the unit, will have to order separately. Ordering. ; ordrng 1 4392067 (Dryer kit) and 1 W11162091 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Lorain, OH 44053
Angel
Job Details: 05/13/2022
Cc that unit stopped making ice. Verified and icemaker was not cycling reseted and started cycling but would just keep cycling and mo water was coming in made sure valve was good and it was working but it has poor water pressure they have a saddle valve installed unit will need icemaker and recommended to replaced saddle valve with a quarter turn valve. Replaced icemaker tested and it cycled and called for water as should. Opt test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KENMORE WASHER
Model 110.2988289
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 05/13/2022
"One spring came loose correct issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 05/13/2022
"Replace control,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Cleveland, OH 44106
Gabriel P
Job Details: 05/13/2022
"Replace valve,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/13/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/13/2022
"Replace regulator,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Gabriel P
Job Details: 05/13/2022
Found seal missing ordering ; ordrng 1 WP8531323 (Seal)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chardon, OH 44024
Jason N
Job Details: 05/13/2022
"Cc unit codes f9e1 and didnt drain out Customer stated unit didnt fully drain during a cycle and coded f9e1. Was able to get unit to drain afterwards. Ran diagnostics, found code f9e1 for drain pump. Replaced drain pump. Ran test cycle, unit functions passed, unit drained out properly. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Corina B
Job Details: 05/13/2022
Replaced the control. Steamed out the freezer. Ran step 38 defrost turned on. Opt test ok. Brought core back for return ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near Brooklyn Heights, OH 44131
Manny
Job Details: 05/13/2022
"Cc unit leaking, found ice maker leaking from the bottom and ice door not sealing properly, unit will need an ice maker and ice door; ordrng 1 WPW10291704 (door-ice) and 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW03
Near Beachwood, OH 44122
Corina B
Job Details: 05/12/2022
"CC that the unit is freezing food in the ff section. Ff 32-45 Fz 20-18. Checked the evaporator found a ball of ice. Compressor has a stub. Will need an evaporator and drier. Cut does not want to repair ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/12/2022
Cc that the panel is coming off. Confirmed. Unit will need new panel. Office will contact once they have eta on the part.; ordrng 1 W11460908 (Panel black)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44132
Jason N
Job Details: 05/12/2022
"Customer stated he never received control or thermistor, he did receive the wire harness. Pulled evaporator cover, found loose/burnt connector for defrost heater. Replaced wire harness using customer supplied part. Ran force defrost cycle through diagnostics, heater circuit turned on. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KWH0
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/12/2022
Replaced the panel. Opt test ok
We serviced a
KENMORE RANGE
Model 66572173301
Near Wickliffe, OH 44092
Corina B
Job Details: 05/12/2022
"CC that the oven does not light every time. Checked the igniter, good. Turned the bake on and off several times. Heated oven to 350* cycled on and off. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Rocky River, OH 44116
Angel
Job Details: 05/12/2022
Cc that unit is not washing dishes. Tested unit and the pump would not start checked on board for power and it was good will need wash pump replaced ordering part.; ordrng 1 WPW10482480 (Wash pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS03
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/12/2022
"Icemaker neutral wire broke off replace icemaker,with harness,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW0
Near Lakewood, OH 44107
Angel
Job Details: 05/12/2022
"Cc that unit will not drain or it wont start and start when it wants to. I tried starting unit it would start but it would not fill with water ohmed out fill valve and it was good also pump did not sound to good since there was no water in then unit so i will order control board, pump assembly and fill valve just incase its working when it wants to. Office to reschedule pump out of stock.; ordrng 1 W11087227 (Control) and 1 W11025157 (Sump pump) and 1 W11175771 (Fill valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Westlake, OH 44145
Gabriel P
Job Details: 05/12/2022
"Replace tub ,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Cc that stewards appliance came out and said the evaporator in freezer does not have any frost. I verified temps and freezer was at 35* and ff section at 44* moved unit from spot put my watt meter to check compressors amperage and it was running at 1.53 amps took apart freezer compartment and found a ball of ice on the capillary line. Got in Contact with BJ since the unit has a coated ff section evaporator do i just change the dye filter and agreed. Will need to replace filter with a dye filter. ; ordrng 1 WPW10143759 (Dye filter)
We serviced a
MAYTAG STACK W/D
Model MED3500FW1
Near Bay Village, OH 44140
Angel
Job Details: 05/12/2022
Replaced heating element tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Parma, OH 44134
Manny
Job Details: 05/12/2022
Replaced ice maker ran harvest opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
Installed fan thermistor and hmi Advised to watch for about a week OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2022
"Cc no ice Found ice mo,d not rotating Replaced icemaker ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/12/2022
Installed door and dispenser OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Cleveland, OH 44129
Manny
Job Details: 05/12/2022
"Cc freezer not cooling properly, took temps Fz at 22 and FF at 37, compressor amperage within range, evap fan not running and bimetal is open, unit will need evap fan and harness ; ordrng 1 W11396715 (Motor evap) and 1 W11449066 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Broadview Heights, OH 44147
Manny
Job Details: 05/12/2022
Replaced parts ordered opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/12/2022
Cc of frost build up In freezer Found frost in freezer to be normal Followed tech sheet everything is functioningAdvised on whirlpools self help section onlineDoors are sealing and nothing wrong with seals Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Independence, OH 44131
Manny
Job Details: 05/12/2022
"Replaced console. Knob still not aligning with print on console, spoke to BJ ordering the control, control is out of stock office to contact customer with next service appointment.; ordrng 1 W11399433 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Jason N
Job Details: 05/12/2022
"Cc unit leaking from top freezer sectionCustomer showed pop, 2 different documents but should work.Found defrost drain tray iced over, defrost water leaking in ff section. Steamed defrost tray and drain hole, ensured good flow through. Cleared ice from freezer section. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXSS04
Near Independence, OH 44131
Manny
Job Details: 05/12/2022
"Replaced valve, dispensed about 2 cups of water and watched the unit for a few minutes with the customer to make sure no water is coming out, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
David R
Job Details: 05/12/2022
"Cc unit not starting, constant draining. Plugged unit in, held start pause button to cancel, held for 5-10 seconds. Ran diagnostics. Found no fill long fill error. Found that hold water was turned off. Explained that unit needs hot water turned on to regulate temps of cycles unless using Tap Cold wash temp option. Unit most likely went into flood mode and with hot being turned off could not complete cycle. Ran diagnostics and calibration. Advised of hot water needing to be turned on per owners manual if needed. Op Test Ok"
We serviced a
MAYTAG REFRIGERATOR
Model PBF2255HEQ
Near Cleveland, OH 44111
Marie V
Job Details: 05/12/2022
"Cc that the ice maker keeps making ice non stop. The arm was off place . Corrected issue. Ice maker arm stays up but did not click. Told cust to monitor. And left a estimate in case it does not works. Op test ok; ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2022
Cc unit only letting a couple of options work. Only certain options working. Ordering control panel ; ordrng 1 W11416457 (Control panel)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2022
"Cc unit making bumping noise when started. Found drain hose hitting the back wall, zipped tied and moved out way of wall. Tested with load in, good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Columbia Township, OH 44028
David R
Job Details: 05/12/2022
"When turning on fan, making rattling noise. Found vent cover attached, removed, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/12/2022
Cc unit not making ice Icemaker not finishing cycles Needs icemaker ; ordrng 1 W11556926 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
David R
Job Details: 05/12/2022
"Cc unit unit not starting, no lights are working. Can press display and will turn on sometimes but can tell what cycle. Tested, unit is getting 120 up to control. Ordering control and door with UI. Let customer know to check and look over door.; ordrng 1 W11410065 (Control) and 1 W11416788 (Door with UI)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS2040BSS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/12/2022
"Cc unit not working Found micro switches have failed and fuse has blown Replaced switches and fuses OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT), and 1 W10138793 (FUSE, MICROWAVE) from stock"