We serviced a
WHIRLPOOL WASHER
Model NTW4755EW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 04/28/2021
Cc that washer was not filling. Ran diagnostics and found error code F8E1 no fill long fill also found the water valves both closed causing the error code. Ran calibration. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Westlake, OH 44145
Corina B
Job Details: 04/28/2021
Replaced the motor. Ran a calibration. Optest ok.
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Geneva, OH 44041
Jeff M
Job Details: 04/28/2021
The unit was not rotating because the belt popped off I reattach the belt unit tested good
We serviced a
WHIRLPOOL DRYER
Model LGR4634JQ1
Near Euclid, OH 44132
Dan H
Job Details: 04/28/2021
"Customer complaint that drum is not turning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Avon, OH 44011
Corina B
Job Details: 04/28/2021
Pre Id drain pump. Office to reschedule ; ordrng 1 W11497943 (Drain pump)
We serviced a
MAYTAG RANGE
Model MGT8655XS02
Near Columbia Station, OH 44028
David R
Job Details: 04/28/2021
Cc top oven not working. Found ignitor loosing its color. Cracked. Replaced from t/s. Tested. Good. Oven heating. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH04
Near Olmsted Falls, OH 44138
David R
Job Details: 04/28/2021
"Cc unit not cooling. Unit in garage. Found fans are working. Compressor not coming on, still not. Tested, start device is not working properly. Replaced from t/s. Tested. Good. Compressor came on. Give 24 hours to return to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Jason N
Job Details: 04/28/2021
"Installed DSI board. Ran bake and broil test. Op test no good. No spark to either electrode. Recheck power in to DSI board, good at 121v. Bake relay and broil relay checked good at 121v at DSI board when commanded. Checked continuity on wiring to coils and electrode. All checked good. Tried running auxiliary ground wires from burners, still no spark. Re ordering DSI board. ; ordrng 1 W11162730 (Spark module)"
We serviced a
WHIRLPOOL DRYER
Model WED7590FW0
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/28/2021
blower was replaced. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/28/2021
Cc that door ajar warning keeps popping up. Called BJ and he suggested to replace ui and control board since the switch was replaced already because it could be that the control board is not reading the switches correctly. Ordering parts.; ordrng 1 W11224256 (Control board) and 1 W11224590 (Ui)
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Beachwood, OH 44122
Brian M
Job Details: 04/28/2021
Customer showed pop took pic and forwarded it to service@fredsappliance.comCc unit not broiling Found igniter open needs igniter ; ordrng 1 WPW10324738 (igntr-oven)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Dan H
Job Details: 04/28/2021
"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 14 degrees, no ice maker error codes, good frost pattern on freezer section evaporator, ran ice maker harvest cycle, ice maker did not harvest, ice maker is receiving 120vac, plugged ice maker back in , ice maker harvested, unit needs new control, customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Wickliffe, OH 44092
Dan H
Job Details: 04/28/2021
"Customer complaint that latch broke off, found strike broken, installed new strike, op test good"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Rocky River, OH 44116
Corina B
Job Details: 04/28/2021
CC that the unit does not start on a time dry and a noise first starting. Turned dryer on not advancing. Idler pulley is seized when it first starts. Will need a timer and pulley kit. Office to reschedule ; ordrng 1 WPW10185992 (Timer) and 1 4392065 (Dryer repair kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
David R
Job Details: 04/28/2021
Replaced bottom left FZ. Good. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/28/2021
The unit was in a small flood it looks like the water was up 6in Whitehall came in contact with the motor and gear case. I told the cust we will see what the warranty will say. ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Rocky River, OH 44116
Corina B
Job Details: 04/28/2021
Replaced the door. Optest ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
David R
Job Details: 04/28/2021
"Cc of clicking noise. Clicking noise coming from water valve. Had one on truck, W11175771 , replaced. Tested. Good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/28/2021
"Found same error code motor cannot reach rpm,replace motor and capacitor ran calibration and auto test pass. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middlefield, OH 44062
Brian M
Job Details: 04/28/2021
Cc unit locked up and was just pumping Plugged unit in entered diagnostics mode UI started glitching Found f6e1 and f6e3 errors stored then screen turned white Could not get it to do anything Needs UI and control. ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Chardon, OH 44024
Brian M
Job Details: 04/28/2021
Cc unit very loud during spin Found Bearings to be loud with slow hand speed spin Needs bearing kit ; used 1 W10435302 (BEARING) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rock Creek, OH 44084
Jeff M
Job Details: 04/28/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW0
Near Chardon, OH 44024
Jeff M
Job Details: 04/28/2021
Installed the new part op tested good.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Cleveland, OH 44119
Corina B
Job Details: 04/28/2021
"Replaced the control, ui and membrane. Heated oven to 350*. Optest ok."
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Avon Lake, OH 44012
Corina B
Job Details: 04/27/2021
Replaced the control. Dispensed the ice and water. Lights staying on. Optest ok.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is not cooling, freezer section temperature at 22 degrees, fresh food section temperature at 43 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk in top right corner, process stub on compressor is too small to access, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Elyria, OH 44035
Gabriel P
Job Details: 04/27/2021
Found temperature at 36 degrees to lowest 26 take out evap cover found no frost pattern took picture checking compressor amps and it was 8 .4 to high that explain why is overheating need compressor gave estimate ordering ; ordrng 1 W10858281 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Dryer filter)
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Geneva, OH 44041
Joe O
Job Details: 04/27/2021
"Cc: no air flowFound unit is heating. No air flow out the back. Found lint blocking vent, cleared lint. Tested. Op test ok"
We serviced a
GE RANGE
Model PGB910SEM3SS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 04/27/2021
"Cc unit center burner not igniting and incomplete flameCustomer stated he has to use a lighter to light burner, and then the flame is incomplete. Confirmed. Found burner head gas ports full of grease and covering ignitor electrode. Cleaned gas ports in burner head and wiped off electrode. Burner head good spark and ignition. Tested several times to ensure good complete flame. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Beachwood, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not draining, codes f9e1.Ran diagnostics, confirmed f9e1 for drain problem. Cleared water from bottom of unit, checked for drain obstructions. Replaced drain pump using customer supplied pre Id part. Ran diagnostics test in entirety, all functions passed. Started normal cycle then cancel drain. Unit drained properly. Op test good."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Corina B
Job Details: 04/27/2021
Replaced the thermostat and thermal fuse. Unit is cycling properly. Optest ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
MAYTAG WASHER
Model MAH6500AWW
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/27/2021
"Found bearings really loud when spinning basket and is locking basket also leaking oil search parts needed for repair and some were discontinued unit cannot be fix listing parts discontinued: 22004081,and also 22002115l,spoke to bj about parts not available,opt test ok ; ordrng 1 12002022 (Seal) and 1 22004465 (Basket)"
We serviced a
AMANA REFRIGERATOR
Model ARB2217CC
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/27/2021
Cc: intermittently not coolingCustomer stated freezer light went out then temps started getting warm. Customer stated the light then came back on and temps dropped back to normal. Found temps at 39 in ff section and 1 in freezer. Found unit has good frost pattern. Lights are currently working. Condenser and evaporator fans are functioning. Unit functioning as designed. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Richmond Heights, OH 44143
Dan H
Job Details: 04/27/2021
"Customer complaint that freezer section temperature is too cold, freezer section temperature at 4 degrees fresh food section temperature at 38 degrees, installed new air diffuser, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MZD2766GEB
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/27/2021
"Freezer temperature is at 3 to 6 degrees but fridge is at 42,50 degrees found air blockage from ice building up on top clear out by steaming it also customer valve leaking ordering parts ; ordrng 1 WP61005627 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/27/2021
Unit was turning on by itself found error code lost communication and stuck key ordering parts also took pictures of pop that interstate send her I dont know if receipt will work office review and also this is not a range is a wall double oven ; ordrng 1 W11236888 (Console) and 1 W11179310 (Control)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TE
Near Painesville, OH 44077
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB0
Near Painesville, OH 44077
Joe O
Job Details: 04/27/2021
Installed drain pump. Op test ok
We serviced a
AMANA RANGE
Model AGR6603SFW0
Near Avon Lake, OH 44012
Corina B
Job Details: 04/27/2021
"CC that the broil is not working. Checked the gas coils, out of range. When sparking gas coils do not open. Has 120 volts to the igniter. Will need a new regulator. ; ordrng 1 WPW10602001 (Regulator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Avon, OH 44011
Corina B
Job Details: 04/27/2021
"CC that the unit is leaking. Found the bellow is ripped. Will need a new bellow. Cust does not want to repair ; ordrng 1 WPW10237499 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Beachwood, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not cooling Found both ff sections and freezer sections at room temperature. Compressor is running, fans are running. No frost pattern on either evaporator. Ran step 40, no frost on either evaporator, pressure at 0 psi on low, 65 on high side. Charged system with nitrogen to 120 psi. Used bubbles on all connections, no bubbles. Pressure holding, no decay, stable at 120 psi. Called wp techline, Rich, based on information, sounds like a restriction or 3 way valve failure. Replaced 3 way valve and recharge.; ordrng 1 W10865727 (3way valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 04/27/2021
"Cc unit was not dispensing water, then stop dispensing ice, had a loud noise that went away, stuff wasnt cooling properly. Came today, tested out water, good. Tested ice, good. Ice bin is half full. No weird noises. Tested in diagnostics, all fans working correctly. Icemaker is full right now. Icemaker has no error codes. Checked under deli drawer, good. Checked both evap covers, good, no frost or build up. Compressor sounds good. As of today. Unit is working correctly. Temp was set at 33* FF and -5 in FZ. Changed back to recommended. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/27/2021
Cc unit is cooling but the user interface is not functioning Found UI to be non responsive tried to put into to diagnostics and into program would not work Needs Jazz board ; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Lyndhurst, OH 44124
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is not powering on, confirmed, found control not mounted properly so when buttons were pressed they were not hitting buttons on control, remounted , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Brian M
Job Details: 04/27/2021
Installed belt and clutch Ran test cycle OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Olmsted Falls, OH 44138
David R
Job Details: 04/27/2021
"Cc unit making squeaking noise and taking 2-3 hours to dry clothes. Found idler pulley worn down, replaced from t/s with repair kit. Found a lot of debris build up inside unit. Apartment so the vent leads up through roof. Customer to contact landlord for vent clean. Unit is good, heat is good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/27/2021
Installed control and panel Ran auto test OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Mentor, OH 44060
Joe O
Job Details: 04/27/2021
Installed slides and drawer. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Garfield Heights, OH 44125
Dan H
Job Details: 04/27/2021
"Customer complaint that sometimes unit doesnt spin or unlock lid and they find suds in the drain, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, normal amount of water in tub, rank drain and spin cycle, lid locked, unit spun, lid unlock when unit finished, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Jeff M
Job Details: 04/27/2021
I took the machine apart. The motor is fine I found the thermal cut off open it tested good last time I was here but the side of the fuse was melted. I have the motor for return. I reworked the tickets we owe the customer money in the job still is paid in full.; ordrng 1 DC96-00887C (Fuse)
We serviced a
MAYTAG DRYER
Model MED6400TQ0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 04/27/2021
Customer complaints that unit is squeaking found pulley bearings defective replace dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Avon, OH 44011
Gabriel P
Job Details: 04/27/2021
"Replace dispenser,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Willoughby, OH 44094
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near Avon, OH 44011
Gabriel P
Job Details: 04/27/2021
Motor damper sound loud when opening and closing ordering ; ordrng 1 WPW10594329 (Damper)
We serviced a
KENMORE REFRIGERATOR
Model 596.78583801
Near Willoughby, OH 44094
Jeff M
Job Details: 04/27/2021
Upon my arrival the machine was functioning as designed I did take temperatures everything was within the recommended specs there is heat transferred to the condenser unit tested good
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 04/27/2021
"Check for leak found none use bubbles nothing I didnt even smell it also show customer she didnt smell it either I told her it may was the drum coating burning is possible ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Amherst, OH 44001
Gabriel P
Job Details: 04/27/2021
When arrive customer said want they press fast ice it started working confirm a full tray of ice check for any error codes on ice maker none e0 advise customer to monitor is working as design
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 04/27/2021
"Cc unit oven not workingRan bake test to 350, ignitor not glowing, checked power at ignitor, good at 123v. Unit needs ignitor. Still waiting on truck stock ignitors. Ordering ignitor. Part not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11176454 (Bake ignitor)"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not advancing cycles. Ran diagnostics, found codes f5e4 for lid not opened between cycles, f0e5 for offbalance, and f7e5 for shifter fault. Customer stated lid strike came off awhile ago, they had it stuck in the lid latch. Able to reconnect lid strike. Ran auto test, actuator clicking a lot when shifting, unit very loud in spin, unit needs gearcase and actuator. ; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shift actuator) and 1 W10804664 (Capacitor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 04/27/2021
"Cc unit not dispensing ice.Found auger motor not working, ice in container had fused together. Emptied bin, checked power to auger motor, good at 119v. Replaced auger motor using customer supplied pre Id part. Ran ice dispense test, unit will dispense ice. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Mentor, OH 44060
Jeff M
Job Details: 04/27/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Westlake, OH 44145
Corina B
Job Details: 04/27/2021
CC that there is water on the floor. Found a pinhole in the plastic supply line. Cut the pinhole out. Advised cust to replace the plastic water line with a copper to braided flex line. Cycled ice maker. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
Cc unit not draining properly and dispenser broken Found error for out of range pressure sensor and found dispenser drawer warped Needs pressure sensor and drawer assembly ; ordrng 1 WPW10250742 (drawer) and 1 WPW10448876 (switch-wl)
We serviced a
MAYTAG DRYER GAS
Model MGDB850WQ0
Near Parma, OH 44129
Dan H
Job Details: 04/27/2021
"Customer complaint of loud noise, confirmed, found pulley and pulley shaft worn out, unit needs new pulley and shaft, customer does not want repair at this time ; ordrng 1 WPW10547292 (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED9150WW1
Near Parma, OH 44129
Dan H
Job Details: 04/27/2021
"Customer complaint of loud screeching noise, confirmed, found pulley seizing, unit needs pulley and rollers, installed dryer repair kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GWH0
Near Rocky River, OH 44116
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is leaking, found evidence of leaking passed door seal, installed new door seal, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model KMBD104GSS01
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
"Cc unit not powering on Found fuse open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Westlake, OH 44145
Corina B
Job Details: 04/27/2021
CC that there was a different house with an ui crooked . Unit is straight. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Cc unit not spinning out properly Found actuator to have popped off cam Put back on Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Highland Heights, OH 44143
Joe O
Job Details: 04/27/2021
"Cc: not making ice, ff light not functioning properlyTested optics. Optics check good. Found ice maker not cycling. Found ff door switch intermittently not functioning, have to hit switch for light to work. Needs ice maker and door switchIce maker out of stock. Office to reschedule; ordrng 1 2198597 (icemaker assy) and 1 W11384469 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Kirtland, OH 44094
Joe O
Job Details: 04/27/2021
"Found led modules sent are not the correct color, and plugs are different. Need led modules. Modules out of stock, office to reschedule; ordrng 2 W11462342 (Led module)s"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Jefferson, OH 44047
Jeff M
Job Details: 04/27/2021
The unit is making a grinding noise when I agitates. The clutch n pulley is worn out ; ordrng 1 WH05X24185 (Clutch) and 1 WH03X32097 (Main pulley) and 1 WH01X24697 (Belt)
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Parma Heights, OH 44130
David R
Job Details: 04/27/2021
"Cc unit was not filling, didnt spin, a little noise, customer did unplug unit when starting to notice problems. Ran diagnostics, no error codes. Went through diagnostics and all components working. Ran a manual diagnostics, ran all valves, pumps, agitate and spin. All working correctly. Little light squeaking noise, more pronounced with heavier loads customer said, could be indication of bearings soon to start needed replaced. Ran a normal cycle, hand wash cycle, good. As of today, everything working correctly. SVC only"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/27/2021
Cc: not drainingFound kink in drain line. Adjusted drain. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/27/2021
The drain was rose and a clean the ice steamed it out. The drawer shelf in the freezer on the front right wheel is missing it looks like the wheel popped out customer claims that a technician from our Company a while ago was having issues getting that drawer out in the wheel popped off. They dont have the wheel I dont see where the wheel is it doesnt appear like a holder for the wheel on the drawer is broken but the wheel is missing
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Euclid, OH 44123
Joe O
Job Details: 04/27/2021
"Cc: Steam clean not working, broil not workingTested broil and stem clean, both heating. Advised customer the steam clean is used for spills and does not heat as hot as a self clean. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Joe O
Job Details: 04/27/2021
"Cc: clunking noise, long time to fillFound error codes f7e7(motor unable to reach target rpm). Ran auto test. Unit has good water pressure. Ran normal cycle. Unit fills and washes. Clunking noise is shifter. Ran manual spin. Unit is reaching high speed. Advised customer how to adjust load if unit is off balance. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Garfield Heights, OH 44125
Jason N
Job Details: 04/27/2021
"Cc unit has a chemical smell. Could not differentiate a chemical smell within unit, can only smell food. Advised customer to try using baking soda or other absorbent to pull odor from unit. Could not duplicate an abnormal odor at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Rocky River, OH 44116
Dan H
Job Details: 04/27/2021
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, found motor harness disconnected from control, reconnected, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 04/27/2021
"Cc unit is cooling proper now, unplugged unit and reset it. Now FF evap has ice covering cover. Followed service pointer W11512766, will need new UI. Also ordering fan scroll and thermistor to be replaced. A lot of ice build up. Will need to steam***2 job count**requesting double labor ; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor kit) and 1 W11509095 (UI)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Streetsboro, OH 44241
Brian M
Job Details: 04/27/2021
Cc ice bin leaking Found ice maker to have crack in it Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near Cleveland, OH 44102
Corina B
Job Details: 04/27/2021
Replaced the lock. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Cleveland, OH 44102
Corina B
Job Details: 04/27/2021
CC that there is an F3 code that comes up. F3 temp sensor shorted or opened. Checked the sensor 1069 ohms. Wires are good. Will need a control and sensor. Office to reschedule ; ordrng 1 AGR5330BAS3 (Sensor) and 1 WPW10556708 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS7
Near Strongsville, OH 44136
David R
Job Details: 04/27/2021
"Customer wanted documentation, does not want repaired, already bought a new one. Control burned and main harness as well will both need to be replaced. Took pics of all burnt parts.; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Brecksville, OH 44141
David R
Job Details: 04/27/2021
"Cc backwards FZ handle, leveling questions. Corrected handle. Customer moves refrigerator out every 6 months. Let customer know if I put the leveling feet down, he has to move it up per owners manual in order to move unit without scratches on floor. Doesnt want leveling touched. Unit is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44135
David R
Job Details: 04/27/2021
"Found water turned off under sink. Corrected, turned water back on. Tested. Water getting to Icemaker. Good. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Aurora, OH 44202
Brian M
Job Details: 04/27/2021
Cc icemaker leaking Found fridge leaning to far forward Tilted unit back using feet Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Brian M
Job Details: 04/27/2021
Cc of no ice Found fill tube to have ice build up Cleared tube OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW
Near University Heights, OH 44118
Jason N
Job Details: 04/27/2021
"Cc unit not freezing product. Found evaporator frosted over. Ran manual defrost cycle. Defrost circuit turned on. Checked defrost thermistor resistance, thermistor reading 1.4K ohms, translates to 90+ degrees on chart. Unit needs defrost thermistor. Replaced using truck stock. De iced evaporator. Good airflow. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10384183 (Thermistor) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 04/27/2021
Cc lid lock blinking Found lid lock not working Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFS22EVMS3
Near Solon, OH 44139
Joe O
Job Details: 04/26/2021
Installed end cap. Op test ok
We serviced a
AMANA DRYER
Model LEA30AW
Near Bedford, OH 44146
Joe O
Job Details: 04/26/2021
"Cc: not heatingFound wiring from high limit thermostat shorted to element wiring and burned. High limit thermostat melted. Needs harness, high limit, element, and thermal fuse. Harness out of stock. Office to rescheduleCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; ordrng 1 WPY503978 (heater ele) and 1 WPW10116735 (thrmst-fix) and 1 WP40113801 (fuse-thrml) and 1 503926 (Harness)"
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Oberlin, OH 44074
David R
Job Details: 04/26/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
David R
Job Details: 04/26/2021
"Cc build up of ice in FF under drawer, also said sometimes the unit will stop cooling, he will unplug and let it sit, will go back to working correctly. Found drain tube clogged with debris, unclogged and also steamed out all ice from under drawer and in evap drain. As of today, unit is cooling, do not want to start throwing parts in. In anything else pops us customer to call. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model LXR7133JQ0
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/26/2021
I can do nothing until outer basket is deliver it shows is in back order ; schdld next appmnt for 5/3 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ
Near Elyria, OH 44035
Gabriel P
Job Details: 04/26/2021
Control board was replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/26/2021
"Found water leaking from main valve on house will need a plumber,opt test ok unit is fine"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44129
Gabriel P
Job Details: 04/26/2021
Cc that washer was making a noise and humming sound. Verified and found unit in flood mode cancelled the flood mode and calibrated unit. Also explained customer how to load washer and how much detergent to use . Opt test ok.