Service History 8 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Aurora, OH 44202

Joe O

Job Details: 03/03/2023

Cc: rattling noiseFound damper excessively loud. Needs damper; ordrng 1 WPW10479155 (control)

We serviced a

GE DISHWASHER

Model PDT715SMN3ES

Near Newbury Township, OH 44065

Joe O

Job Details: 03/03/2023

"Cc: not washing properlyRan test cycle, found unit is filling and washing. Found unit is not diverting water to spray arms. Needs control and diverter disk ; ordrng 1 WD21X25992 (Control) and 1 WD19X25637 (Diverter disk assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Newbury Township, OH 44065

Joe O

Job Details: 03/03/2023

"Installed control, harness, power cord, actuator. Ran auto test and calibration. Ran normal cycle. Unit filling and agitating. Plug sits loose in outlet, advised customer to replace out let. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model Wfg550s0hz0

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

Cc. Igniter not firing burners consistently. Confirmed cc took top off to find build up of food and debris. Removed and Cleaned burner heads. Tested opt good. Instructed customer on proper way of igniting burners and cleaning burners.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Lorain, OH 44053

Marie V

Job Details: 03/02/2023

Cc that the unit build up lint at the end of outside vent. Had company come and clean vent. Tested unit. Unit is cycling properly in range also is blowing a lot of air from the back. Nothing that i can fin that unit has any issue. Other than vent clogged somewhere. Vent is not too long either. No issues found. Also took lint trap out to verify inside and is clean. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVW8230HC0

Near Garrettsville, OH 44231

Brian M

Job Details: 03/02/2023

Cc unit not powering on No light on indicator Needs control ; ordrng 1 W11426291 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is not starting, started normal wash cycle, unit filled, found customer was not hitting start button twice, showed customer how to start unit, unit is operating as designed"

We serviced a

WHIRLPOOL DRYER ELE

Model WED5100HW2

Near Diamond, OH 44412

Brian M

Job Details: 03/02/2023

Cc dryer not turning on Found motor humming and stopped Needs blower a d motor ; ordrng 1 W11549461 (Motor) and 1 WP697772 (blower wheel)

We serviced a

GE REFRIGERATOR

Model GSH25JFTABB

Near Mentor, OH 44060

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is not cooling, freezer section temperature at 31 degrees, fresh food section temperature at 40 degrees, partial frost pattern on evaporator, compressor is making lots of noise, unit needs new evaporator, compressor, and filter drier , customer does not want repair ; ordrng 1 WPW10143759 (Drier) and 1 WR87X29147 (Evaporator) and 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

"Cc. Fan making metal to metal grinding noise. Confirmed cc, removed convection fan cover, fan wobbling while spinning making contact with fan housing. Changed convection van. Reassembled and tested fan opt good."

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW1

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2023

"Cc. One point unit over filled, some times clothes dont spin out correctly. Ran diagnostics found code f0e2 over suds condition. Reset fault codes, ran test cycle, ran calibration of unit but heard the cam slipping So we looked underneath washer removed cam and found it was stripped and the gearcase shaft as well. Unit will need cam, belt, gearcase, and also ordering drive motor because pulley is worn out.; ordrng 1 W11454372 (Gear case), used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHW04

Near Willoughby, OH 44094

Joe O

Job Details: 03/02/2023

"Cc: chattering noiseFound damper is chattering. Needs damper ; ordrng 1 W11236851 (diffuser)"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Willowick, OH 44095

Joe O

Job Details: 03/02/2023

"Cc: not spinning clothes outFound no stored error codes. Ran auto test. Unit spinning, very well balanced. Ran drain and spin. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Jason N

Job Details: 03/02/2023

"Cc not turning on, door not latching Found unit will not power on. Checked power in from outlet, 0v. Unit on same receptacle as disposer. Disposer is also not working. Checked breaker for receptacle. Breaker was tripped, reset breaker. Unit powered. Started cycle to ensure proper operation. No issues with door latch. Operation test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Euclid, OH 44132

Joe O

Job Details: 03/02/2023

Installed hinges and lid. Tested. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Parma Heights, OH 44130

Corina B

Job Details: 03/02/2023

"Replaced the gearcase, motor, capacitor, belt, washplate. Ran a calibration. Started a quick cycle. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, OH 44144

Manny

Job Details: 03/02/2023

"Cc unit not cooling, verified and temps in fz 7 in ff 47, found evap covered in frost, ran service test and evap thermistor dit no pass its shorted, set unit to defrost and heater no coming on, heater is open, ordering heater and thermistor.; ordrng 1 W11650660 (Heater assembly) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is not cooling, evaporator is frozen solid, Defrost heater is open again, unit needs new evaporator fan/harness and control, customer does not want repair; ordrng 1 WPW10514110 (Harness) and 1 WPW10589838 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS0

Near Shaker Heights, OH 44122

Gabriel P

Job Details: 03/02/2023

"Replace heater,and preheat unit to 350 pass opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HS1

Near Garfield Heights, OH 44125

David R

Job Details: 03/02/2023

"Cc unit oven not working. Oven not sparking all the time. Found the bottom cover of oven bent up, let customer know. Bake electrode is bent up as well, poor connection and wearing down. Will need new ignitor.. ; ordrng 1 WP9758079 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Avon Lake, OH 44012

Marie V

Job Details: 03/02/2023

"Cc that the unit does not works properly and it wont wash and stays filling up non stop, and that is leaking. Stared unit. It stared leaking right away. Found rain pump is cracked, also ran auto test unit did not finished. Unit will need new drain pump and control. ; ordrng 1 W10919003 (Drain pump) and 1 W11603811 (Control)"

We serviced a

KITCHENAID RANGE

Model KODE500ESS20

Near Avon Lake, OH 44012

Marie V

Job Details: 03/02/2023

"Cc that was running a cleaning cycle on top oven and glass exploded. Confirmed inner door glass shattered. Used vacc, go get as many glasses possible. Ordering inner glass. Advice cust that unit is wiped out before use, dont want any small glasses on ovens. ; ordrng 2 WPW10618107 (Glass door)s"

We serviced a

MAYTAG WASHER

Model mvwc465hw2

Near Brook Park, OH 44142

Marie V

Job Details: 03/02/2023

"Cc that the unit is grinding, multiple times. Ran diag found error code f0e2 oversuds, stared a auto test, heard noise when started spinning. Found cam screw completely off, stared moving shaft up and down, explain cust, unit will need gearcase, this issue will come back if is not replaced. Cam, gearcase. Cust will not fix. ; ordrng 1 W11454372 (Gearcase) and 1 W10919191 (Washplate) and 1 W10721967 (Cam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Brecksville, OH 44141

Corina B

Job Details: 03/02/2023

Replaced the harness for the freezer. Opt test ok;

We serviced a

MAYTAG WASHER

Model mvwb855dc3

Near Deerfield, OH 44411

Brian M

Job Details: 03/02/2023

Installed control and ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Strongsville, OH 44136

Marie V

Job Details: 03/02/2023

Replaced light switch. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Solon, OH 44139

Corina B

Job Details: 03/02/2023

"Cust showed pop, sent pic Cust showed pop, sent pic. CC that the unit is not working. Confirmed. Found the drain pump stuck on. Control is not responding. Checked the drain pump resistance 18.2 ohms. Will need a new drain pump and control. ; ordrng 1 W10919003 (Drain pump) and 1 W11603810 (Control)"

We serviced a

KENMORE REFRIGERATOR

Model 106.749394

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/02/2023

Cleared drain. Op test ok

We serviced a

MAYTAG DRYER

Model MGD6200KW1

Near Maple Heights, OH 44137

David R

Job Details: 03/02/2023

"Cc unit taking 2-3 times to dry clothes. Took off vent, screen is covered with lint, took pic to document. Let customer know to clean lint catcher/filter or buy a new one. No air flow for unit. Unit itself is good and unit correctly. Good. Op Test Ok.; O-emld tckt"

We serviced a

MAYTAG DRYER

Model MGDX500XW0

Near Lyndhurst, OH 44124

Manny

Job Details: 03/02/2023

"Cc unit squeaking, verified and unit squeaking really loud, took apart and pulley and roller are seized up, unit needs repair kit, customer Will think it over and let us know if they want to proceed ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Pepper Pike, OH 44124

Manny

Job Details: 03/02/2023

"Replaced pulley belt and rollers, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Garfield Heights, OH 44125

David R

Job Details: 03/02/2023

"Cc trying to start unit after choosing cycle. Ran diagnostics, found F2E1 stuck key code and F5E1. Ordering latch and UI.; ordrng 1 W11112656 (Ui) and 1 W10810403 (Latch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDR204KPA00

Near Pepper Pike, OH 44124

Jason N

Job Details: 03/02/2023

"Cc unit has a large dent in the sideSnapped pic of liner damage on rear left side of unit. Called wp techline, Nate, documented as non repairable liner damage."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near University Heights, OH 44118

Jason N

Job Details: 03/02/2023

"Cc unit leaking Customer stated water slowly coming out from underneath unit. They have since turned off the water supply. Turned water supply back on to unit. Found inlet valve lightly spraying water from crack in plastic housing. Inlet valve will need replaced. Customer is calling KA to see if they will cover repair. Estimate only at this time. ; ordrng 1 W10865826 (Inlet valve)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Bedford Heights, OH 44146

David R

Job Details: 03/02/2023

"Cc unit will not stop spinning. Unplugged and plugged in unit. Ran diagnostics. No error codes. Ran test cycle. All components working. Found a stuck coin between agitator and basket, removed. Ran a drain/spin cycle. Took about 10 mins, ran all the way through cycle and ended. Good. Put a load on and ran Quick wash. Unit ran and cycled ended about 30 mins in. Good. Working fine. Op Test Ok.; ordrng 1 W11626074 (Control) and 1 W11626075 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JB2

Near Lyndhurst, OH 44124

Manny

Job Details: 03/02/2023

"Cc that oven not coming on, verified and unit just sparking and I can hear the gas on but no flames pulled warmer drawer out and it was completely packed with pans and trays, removed a few and oven coming on advise customer not to put too many pans and trays in the drawer as they can make the igniter to spark into them instead of the burner. Opt test ok unit working as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/02/2023

CC that the unit is not filling with water. Confirmed. Ran diag 7-2 wash motor failure 8-4 overfill switch. The unit will fill sometimes then not the next time. Checked the motor 18.3 ohms. Checked the fuse on the control open. Will need a new pump and control. Office to reschedule appointments ; ordrng 1 W11629914 (Control) and 1 W11460946 (Pump and motor)

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/02/2023

CC that the oven is hot to touch and there is peeling on the top of the oven door. Service pointer w11614278 to replace the scoop. Heated oven to 400* took temps temperature are in range ; ordrng 1 W11251351 (Scoop)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Mogadore, OH 44260

Brian M

Job Details: 03/02/2023

Cc screw fell out Bottom of icemaker screw popped out put back in OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS1

Near Maple Heights, OH 44137

David R

Job Details: 03/02/2023

"Customer just moved in this week, not cooling. Found ball of ice on Evap, leaking air into system. Will need evap and comp.; ordrng 1 5303918274 (Evap kit) and 1 240550946 (Comp), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

"Cc. Leak from front of unit. Confirmed cc. Took front of unit off, found water coming from detergent dispenser. Took off dispenser to check seal, seal was fine. Reset dispenser double checked tightness of screws. Ran cycle to check for leaks, no leaks found opt test good.."

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2023

Cc that door was not closing properly. Verified and found on one side of the door the door hinge was not inserted completely inserted hinge as should opt test good.

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS04

Near Strongsville, OH 44149

Marie V

Job Details: 03/02/2023

"Took unit out. Verify components with new meter found out, they are good. Unit will need electrician. Found a burned wire at the terminal box"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Maple Heights, OH 44137

David R

Job Details: 03/02/2023

"Cc unit is cooling but bottom section is Freezing everything. Another company came out recently and replaced Evap/Comp last year 11/22. Unit is in garage per owners manual This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55?F (13?C) to a maximum of 110?F (43?C), right now it is 40* out. Tested temp with temp probe. FF section reading 30*. Followed tech sheet, found load failure of Main control and RC sensor. Ordering control and sensor. ** after repair, call techline to document unit being outside in non heated garage. ; ordrng 1 W11353813 (Control assembly) and 1 W11438736 (Thermistor) and 1 8009 (Bulb)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSS25C4MGZ03

Near Westlake, OH 44145

Manny

Job Details: 03/02/2023

"Replaced Fz door, advise customer to allow 24 to 48 hours for proper ice production. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model mvw4505mw0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/02/2023

"Cc unit control not always allowing unit to startStarted normal cycle, unit started properly. Customer tatted the lights dont always count down when holding start button. Did not find any issue with start button. Advised customer that start button is a membrane button and will need to be pushed down to make proper contact. Unit is working as designed, customer instruct only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Shaker Heights, OH 44122

Corina B

Job Details: 03/02/2023

Replaced the ice maker. Opt test ok brought damper back for return.

We serviced a

GE REFRIGERATOR

Model PWE23KMKGES

Near Mentor, OH 44060

Joe O

Job Details: 03/02/2023

Installed ff evap fan motor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2023

Replaced door made sure everything was secure and the wiring was routed properly opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSSO

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2023

"Cc. Water leaking out bottom of door. Tried to verify cc. Took bottom of unit off, started cycle to monitor for leaks. No leaks found, Stopped and cancelled cycle after a few min, opened door. Found alot of suds. Took front panel off door To examine for water marks. None found. Reassembled unit, instructed customer on sudsing and how to avoid it. Customer confirmed that suds where coming out during leak, said it didnt start till he changed detergent. Recommended he go back to old detergent."

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near North Ridgeville, OH 44039

David R

Job Details: 03/02/2023

"Cc unit making grinding noise in agitate. No error codes. Ran diagnostics mode, heard some scrapping. Found a coin in between basket and agitator. Removed. Ran diagnostics again, good. All components working and sounding normal. Ran unit with clothes in. Good. All normal sounds. Let customer know Extra Power was activated and went over that option. Op Test Ok."

We serviced a

WHIRLPOOL STACK W/D

Model lte5243dqb

Near Beachwood, OH 44122

Corina B

Job Details: 03/02/2023

"CC that the washer does not work and there is a burning smell in the dryer. Checked power at the outlet, 0 volts. Found the breaker was tripped. Washer started working. Turned dryer on let run for 15 minutes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. No unusual smell from the dryer. Washer is working. Opt test ok. Gave cut dryer vent wizards number"

We serviced a

FRIGIDAIRE RANGE

Model FGGH3047VFB

Near Willowick, OH 44095

Jason N

Job Details: 03/02/2023

"Cc unit oven not heating properlyRan bake test, found ignitor not glowing, checked power in to unit, good at 118v. Ignitor will need replaced. Reaplced ignitor using truck stock part. Reran bake test to 350 degrees. Good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Mentor, OH 44060

Joe O

Job Details: 03/02/2023

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Maple Heights, OH 44137

Gabriel P

Job Details: 03/02/2023

A piece of icemaker tray came off and customer didnt know how to put back in correct issue also replace gasket opt test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW01

Near Cleveland, OH 44128

Gabriel P

Job Details: 03/02/2023

There was a seal system done in 2020 when took back panel notice a little dye on floor check for any leaks found non check psi on low side it was low 5 into a vacuum put nitrogen no leaks found put it into a vacuum it stay in 30 inch vacuum then charge it looking good took pictures of gauge of results waited 30 minutes to see if it start cooling and it feel like is start getting cold if customer call back tomorrow order compressor W10507884 opt test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CW5

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2023

Cc unit not showing display.Found display super dim Needs control ; ordrng 1 W10907911 (panl-cntrl) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

KENMORE DRYER

Model 417.840825

Near Fairview Park, OH 44126

Manny

Job Details: 03/02/2023

"Cc unit no heating verified and no heating checked power and good voltage, took apart and relay on control is buzzing, checked power coming from control and its fluctuating between 12v to 100v took apart to see if anything was short to ground and heater is open, unit has a short on controll and no continuity on heater, unit needs heaters and control, customer will not proceed with the repair.; ordrng 1 137009010 (control board) and 1 131553900 (heater-housing assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Olmsted, OH 44070

Marie V

Job Details: 03/02/2023

"Cc that the unit is not heating. Ran diag found error codes , F2e1ui stuck button. , f7e1 no heat control deactivated heating if water not in correct temp, f5e1 door stuck open . Verify heating connection is good. Allowed service test to finish and took temps at the end, 160* showed cust, also left some rinse aid for cust to try. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Cleveland, OH 44105

Gabriel P

Job Details: 03/02/2023

"Found fill tube not insert it to icemaker bucket and also found ice build up steam ice,correct issue with icemaker,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 03/02/2023

Ran diagnostic no error code ran few cycles and it pass unit working as design cannot duplicate issue

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW5

Near Painesville, OH 44077

Dan H

Job Details: 03/02/2023

"Customer complaint that element burned out, confirmed, no power to element, installed new element and control, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near Painesville, OH 44077

Dan H

Job Details: 03/02/2023

"Installed element, element housing, thermal fuse, thermostat , thermistor, and thermal cut off, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Painesville, OH 44077

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is not starting, started normal wash cycle, no water entering unit, found hot and cold valves turned off , turned on unit filled and began washing, unit is operating as designed"

We serviced a

SAMSUNG DRYER

Model DV48H7400EWA2

Near Conneaut, OH 44030

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JSTFSS

Near Ashtabula, OH 44004

Dan H

Job Details: 03/02/2023

"Customer complaint that evaporator keeps freezing solid, found defrost heater open, unit needs new heater ; ordrng 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/02/2023

Found 120 v going to control but is not responding ordering ; ordrng 1 W11419171 (Control) and 1 W11394572 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KUDS24SEBS5

Near Oberlin, OH 44074

David R

Job Details: 03/02/2023

"Cc unit not going through cycles. Found unit will only drain and not wash. Founded shorted wash motor and traced back power from control, shorted relay on control. Wash motor is available W10428773 (wash motor) $380.00 but main control 8051136 is NLA. Unit is from 1998/99."

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Madison, OH 44057

Dan H

Job Details: 03/02/2023

"Customer complaint that unit is shutting off mid cycle and flashes h20 error , started normal wash cycle, unit filled and began washing, unit did not shut off, found service bulletin addressing h20 error that say to replace the control; ordrng 1 WD21X25992 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Cleveland, OH 44135

Manny

Job Details: 03/02/2023

"Replaced main control, advise customer to monitor the unit and if issue returns to let us know, opt test ok took core for return"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/02/2023

Cc that the unit is loud confirmed. Took unit apart and found motor is loud. Unit will need new motor and blower wheel. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel.)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Painesville, OH 44077

Joe O

Job Details: 03/02/2023

"Cc: ff led out, gasket rippedFound minor tear in gasket. Found ff led out. Needs ff led and gasket. Customer does not want to repair at this time. ; ordrng 1 W10695459 (module) and 1 W10407212 (gasket-fip), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC3

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2023

Cc of errors Found error of f6e2 f6e3 and f5e2Communication errors Needs control and ui ; ordrng 1 W11327395 (cntrl-elec) and 1 W11482418 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

AMANA COOKTOP ELE

Model AGR5330BAW3

Near Cleveland, OH 44109

Gabriel P

Job Details: 03/01/2023

Found right hinge on door not inserted all the way replace seal and still melted gasket after pre heat also noticed botton pan was out not inserted in that could be from the factory cause preview technician did not mess with the bottom pan but I have to order another gasket ; ordrng 1 WPW10535778 (Seal)

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Cleveland, OH 44130

David R

Job Details: 03/01/2023

"Heater coils were broke. Replaced heater and cutoff kit. Ran unit. Heating and cycling. Went to check vents. Customer to clean outside vent, took pic, sticks or a nest at the end blocking some airflow. Unit itself is good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Eastlake, OH 44095

Corina B

Job Details: 03/01/2023

"CC that the blankets do not spin out when the agitator is out. Ran diag F9e1 Drain Pump System,. Started a cycle with the blanket without the agitator. Adjust to wrap the blanket around the basket. 1-2 tablespoons of he detergent or 1 pod per load. Opt test ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB0A

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 03/01/2023

Ran normal cycle and watch it and found no leaks at the moment waiting about 30 minutes more and see if it leaks if it dont advise customer to monitor and if they see it leaking to make sure to trace it down and recorded so Ill have and idea what part they will need .

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Madison, OH 44057

Dan H

Job Details: 03/01/2023

"Customer complaint that unit is leaking, found water leaking passed door gasket, installed new door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB05

Near North Benton, OH 44449

Brian M

Job Details: 03/01/2023

Epoxy kit, Filled crack advised to watch

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Chardon, OH 44024

Jason N

Job Details: 03/01/2023

"Cc unit fault code f4e4Customer stated when they use the popcorn button, fault code f4e4 appears on display within 15 seconds. Verified f4e4 for humidity sensor error. Pulled unit from cabinet space and replaced humidity sensor using customer supplied pre Id part. Reinstalled unit into cabinet space. Ran sensor cook test, op test no good, fault reappeared. Unit will need control. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11342846 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kent, OH 44240

Brian M

Job Details: 03/01/2023

Installed pump OP Test Ok

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Willowick, OH 44095

Corina B

Job Details: 03/01/2023

"CC that the unit does not start. Confirmed. Found the latch is open. Will need a latch. ; ordrng 1 WD21X10490 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HC3

Near Avon Lake, OH 44012

Gabriel P

Job Details: 03/01/2023

Check vent for air flow is good not perfect or excellent but is good call whirlpool tech line they say it could be slightly off on air pressure coming to outside being 16 ft long and it triggers it but if is drying and finishing cycle to not worry about it

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Avon, OH 44011

Marie V

Job Details: 03/01/2023

"When arrived cust said that unit stopped making ice too. Replaced plate. Op test ok took temps and 0*in freezer and 15* on ice maker box, rn diag error code E0 for ice maker. Some ice in it but small. Verify water flow at the door is good. Cycled ice maker no enough water coming in. Ordering parts needed. ; ordrng 1 WPW10341329 (Valve) and 1 W11087201 (Heater fill tube)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, OH 44057

Dan H

Job Details: 03/01/2023

"Installed new shifter, cam kit, and belt, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Painesville, OH 44077

Dan H

Job Details: 03/01/2023

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance), f5e1(lid lock fault), f2e1(stuck key), and f7e1(basket speed fault) error codes, an manual test cycle, lid locks, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Eastlake, OH 44095

Dan H

Job Details: 03/01/2023

"Customer complaint that unit is not making ice, confirmed, found self piercing saddle valve clogged, advised customer to have piercing valve changed with ball valve, cycled ice maker , ice maker cycled and filled, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 03/01/2023

Cc of leak Found leak coming from upper corners Ran several test made adjustments seemed to stop Advised to watch

We serviced a

MAYTAG DRYER

Model MGD5630HW0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 03/01/2023

Cleaned the blower wheel. Flipped the door to open the opposite way. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Parma Heights, OH 44130

David R

Job Details: 03/01/2023

Replaced latch. Ran diagnostics. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44130

David R

Job Details: 03/01/2023

"Cc unit not spinning. SP #: W11457833. Followed. Replaced Actuator from t/s. Ran diagnostics, no error codes. Ran test mode. Good. Ran calibration, good. Advised customer of drain hose needed to be certain height per owners manual or water will siphon on. Unit is good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bay Village, OH 44140

Angel

Job Details: 03/01/2023

"Cc. Unit would not turn on. Verified cc. Tested outlet voltage 120v open up ui cabinet test voltage at main control 120v. LED light on board not on, ordered main control board. Scheduled follow up appt.; ordrng 1 W11170319 (Main board)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC3

Near South Euclid, OH 44121

Corina B

Job Details: 03/01/2023

"CC that the unit has a fault code of a drain, but started working again. Confirmed. Ran diag f9e1, Drain Pump System Problem. Cleared code. Tested the drain pump, pumping water out. Cold and hot, good. Checked the wires, good. Ran a rinse and spin. With clothes. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Bay Village, OH 44140

Angel

Job Details: 03/01/2023

"Cc. Unit would not start spin light flashing. Verified cc, found unit in pause. Customer was not aware of how to cancel out the pause. Instructed customer on how to cancel the pause. Ran diagnostics to make sure that was the only cause."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Eastlake, OH 44095

Dan H

Job Details: 03/01/2023

"Customer complaint that lid is broken, lid is not broken, started normal wash cycle, lid locked, cycle started, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Avon Lake, OH 44012

Angel

Job Details: 03/01/2023

"Cc after load of clothes, unit would not start back up. Confirmed no power to main board. Checked gfci, reset gfci. Unit started working, ran a system diagnostics no faults found. Done a general look over on motor and transmission, found oil starting to leak on transmission. Ordered transmission, checked motor, found to be noisy ordered drive motor. Changed belt, cam. Missing shield, ordered shield.; ordrng 1 W11454734 (Gear case) and 1 W11026785 (Drive motor) and 1 WPW10427633 (Shield)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Seven Hills, OH 44131

David R

Job Details: 03/01/2023

Replaced in FF left light and top module. Good. All lights working. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Willoughby, OH 44094

Dan H

Job Details: 03/01/2023

"Customer complaint that lights are out and unit is freezing food in deli drawer, found temperature set at 34 degrees, adjusted to recommended, installed new fresh food section led module, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Avon Lake, OH 44012

Angel

Job Details: 03/01/2023

Cc that unit has been building up frost around the back panel in the freezer at the mount is fine because he unplugged it to thaw the frost up. So we removed the evaporator cover and we found that the thermistor was placed on the shrink wrap on the line instead of the actual aluminum line to read the temperature correctly. So we removed it and placed it on its correct spot and added a zip tie to secure it. Explained to customer issue and recommended him to monitor it for now and if it happens again he will need the main board replaced with thermistor and harness opt test good.

We serviced a

JENN-AIR MICROWAVE

Model JMW2430DS01

Near Brecksville, OH 44141

David R

Job Details: 03/01/2023

Replaced UI console. Tested oven and microwave. Both are working. Good. Op Test Ok.