We serviced a
SAMSUNG DRYER
Model DV45K6500EVA3
Near Chardon, OH 44024
Jason N
Job Details: 11/20/2023
Installed heater element module. Ran dryer test cycle. Good heat. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mentor, OH 44060
Dan H
Job Details: 11/20/2023
"Installed new lid lock and user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Dan H
Job Details: 11/20/2023
"Customer complaint that unit is taking too long to dry, started normal dry cycle, unit is heating, air coming out of lint trap indicating a clogged vent issue, dryer vent drops down to 3 vent at wall, advised customer that dryer vent should be 4 diameter all the way to outside, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Mentor, OH 44060
Dan H
Job Details: 11/20/2023
"Customer complaint that basket is loose, basket/tub assembly is mounted properly, advised customer that the basket movement is normal because its hanging from four suspension rods in the corners of cabinet, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 11/20/2023
"Installed new defrost heater, op test good"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Madison, OH 44057
Dan H
Job Details: 11/20/2023
"Customer complaint that unit is just beeping, Confirmed, control is waking up and shutting down on its own, unit needs new control , customer does not want repair at this time; ordrng 1 WH22X35597 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesterland, OH 44026
Joe O
Job Details: 11/17/2023
"Cc: loud during spinRan drain and spin. No abnormal noises. Advised customer of off balance loads, and load balancing. Advised of hoses hitting the back of the machine. Unit slanted forwards. Leveled. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW0
Near Novelty, OH 44072
Joe O
Job Details: 11/17/2023
"Cc: lid locked, machine not functioningManually unlocked. Found error codes f5e1(lid is up fault) f7e4(motor drive over voltage) f7e3(motor drive over current). Voltage and power supply correct to unit. Ohmed out motor. Motor good. Needs control and latchCustomer does not want to repair at this time; ordrng 1 W10812423 (cntrl-elec) and 1 W10810403 (lid lock assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model TFX25JRYDWW
Near Mentor, OH 44060
Dan H
Job Details: 11/17/2023
"Customer complaint that unit is leaking, found ice maker fill cup frozen over, unit needs new valve; ordrng 1 WR57X10051 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Dan H
Job Details: 11/17/2023
"Installed new lid lock and cover, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Eastlake, OH 44095
Dan H
Job Details: 11/17/2023
"Customer complaint of squealing noise, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Chardon, OH 44024
Dan H
Job Details: 11/17/2023
"Customer complaint that unit is shaking, shipping bolts are removed, suspension is good, ran test cycle, shaking is normal, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Huntsburg, OH 44046
Dan H
Job Details: 11/17/2023
"Customer complaint that insulation was missing, installed new insulation, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Pierpont, OH 44082
Dan H
Job Details: 11/17/2023
"Installed new shifter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Geneva, OH 44041
Dan H
Job Details: 11/17/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at 1 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Garfield Heights, OH 44125
Bill
Job Details: 11/17/2023
"Installed new control, and latch from truck stock. As the first latch was no good. Opt test good.; used 1 W11307244 (Latch) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Lorain, OH 44052
Angel
Job Details: 11/17/2023
Cc that washer will not start. Confirmed unit had and F7E4 error for a shifter fault. Replaced shifter tested unit opt test good.; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Avon, OH 44011
Angel
Job Details: 11/17/2023
"Cc that unit still not making ice. Took temps icebox at 8* and freezer at 3* temperature inside the icebox was at 8* and freezer at 3* which unit shouldve been making ice. So we ohmed out thermistor again from the board and found that now its reading 9.58 kohms like if it was at 30* in the icebox when its really at 8* and icemaker was replaced already, so I called tech line spoke with Drew explained issue and he asked me to check if any of the wires were grounded and pin 1 was grounded causing the issue. Unit is going under review. Explained to customer that Whirlpool will get in contact with them with any further information."
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC54EC0HS03
Near Avon, OH 44011
Marie V
Job Details: 11/17/2023
"Cc that unit stopped working and now is showing something on the control panel. Confirmed unit is not working, control oanel is showing a sand clock and do not unplug. Verify voltage going to UI has 14.V. Unit will need new panel. Cust will call us back if they want to continue ; ordrng 1 W11297726 (Panel.) and 1 W11261167 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2023
Cc: open/close door messageFound open close door message. Interlock switches not flipped. Needs interlock switches. ; ordrng 2 W11197766 (interlock)s
We serviced a
MAYTAG DISHWASHER
Model MDB7949SDE0
Near Madison, OH 44057
Dan H
Job Details: 11/17/2023
"Customer complaint that unit is not filling with water, confirmed, found no water to unit, advised customer that they need la plumber to correct"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 11/17/2023
"Recovered refrigerant. Installed pan heater coil. Pressure checked system with 140 psi of nitrogen. Pressure holding, no decay. Pulled vacuum on system to 30 in/hg. Held vacuum. Recharged system with 7.5oz of r134a. Low side stable at 5 in/hg, good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to normal temperatures before restocking. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near South Euclid, OH 44121
Jason N
Job Details: 11/17/2023
Installed drain hose retainer. Ran quick wash and drain out test. Unit drained out into wash tub properly. op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland Heights, OH 44121
Jason N
Job Details: 11/17/2023
"Cc unit leaking from behind unit when it drainsCustomer stated the drain hose popped up and now water goes everywhere when it drains. Found drain hose had slipped out of retainer, water lines and drain line are zip tied together too tightly. Cut off tie. Reconnected retainer. Ensured all lines are secure. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS03
Near Grafton, OH 44044
David R
Job Details: 11/17/2023
"Cc unit Convect not working. Found control not sending voltage. W10119143 control NLA, Thermal Fuse $111.85. Custo paid SVC."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2023
Installed evap fan motor. Tested. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44111
Manny
Job Details: 11/17/2023
"Cc unit not working properly verified and code f2e1 for stuck key, verified and power and start buttons both good, ran test cycle and good, cant duplicate issue, advise customer to monitor the unit and if any issues arise to try and record any flashing lights so we can see if there is any codes."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW1
Near Cleveland, OH 44113
Manny
Job Details: 11/17/2023
"Replaced dispenser, showed worker so she can see is properly installed, she said looks good, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6340WW0
Near Cleveland, OH 44112
Manny
Job Details: 11/17/2023
"Cc unit not working properly, verified and corrosion on control and on latch customer stated unit was in storage for 2 years, unit will need control and latch, customer will not proceed with the repair stating theyll replace the unit.; ordrng 1 WPW10619844 (latch) and 1 WPW10268788 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Euclid, OH 44132
Manny
Job Details: 11/17/2023
"Replaced control and module, ran bake test and passed, opt test ok took core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Beachwood, OH 44122
Manny
Job Details: 11/17/2023
"Cc unit temperatures stay the same, verified and bymetal out of range, unit needs evap harness ; ordrng 1 W11700330 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Painesville, OH 44077
Joe O
Job Details: 11/17/2023
Installed hinges. Op test ok
We serviced a
FRIGIDAIRE DRYER
Model n/a
Near Willoughby, OH 44094
Joe O
Job Details: 11/17/2023
Machine is not connected. Cannot test. Advised customer machines need connected. ; saved tckt
We serviced a
WHIRLPOOL DRYER
Model WGD4616FW3
Near Willoughby, OH 44094
Joe O
Job Details: 11/17/2023
"Cc: not heatingUnit is a gas dryer, they stated they do not have gas on the property. Cannot test."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS6
Near Cleveland, OH 44104
Corina B
Job Details: 11/17/2023
CC that the oven does not work. Confirmed. Found the igniter terminal broke off. Will need a new igniter ; ordrng 1 WPW10324262 (Igniter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ
Near Cleveland, OH 44120
Corina B
Job Details: 11/17/2023
"CC that the unit is not cooling. Confirmed. Will need a new evaporator, compressor and fan. ; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 1 W11504449 (Coupler) and 1 W11225184 (Coupler) and 1 W11504419 (Coupler) and 1 W11504420 (Coupler) and 1 W11369036 (Evaporator fan) and 1 W11504448 (Coupler) and 1 W11506623 (Coupler)"
We serviced a
FRIGIDAIRE RANGE
Model FFGW2426USA
Near Bedford, OH 44146
Bill
Job Details: 11/17/2023
"Cc oven not working, confirmed cc. Found gas valve stuck open, ordered gas valve. Follow up scheduled for 11/21; ordrng 1 807192701 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP730HAMZ0
Near Parma Heights, OH 44130
Bill
Job Details: 11/17/2023
"Cc water leaking, could not confirm. Ran unit could not see any leaks, checked spray arms. Spray arms in good shape, checked door gasket door gasket good. Adjusted height on front of unit. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model A212
Near Avon Lake, OH 44012
Angel
Job Details: 11/17/2023
Cc that unit is leaking from underneath. Verified by starting a cycle and removing washers front panel to see where the leak was coming from and found it was leaking from the drain hose that goes from the tub to the drain pump; ordrng 1 212989 (Hose discontinued)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lakewood, OH 44107
Angel
Job Details: 11/17/2023
"Replaced gearcase, clutch and slider tested unit opt test good."
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model FFFH17F2QWB
Near Bay Village, OH 44140
Angel
Job Details: 11/17/2023
"Cc that unit is mot cooling properly. Verified and temps were at 48*. Compressor and fans were running but had a ball of ice on the evaporator unit has a leak. Will need evaporator, compressor and filter drier replaced. Gave customer estimate and decided not to proceed. ; ordrng 1 297414901 (Evaporator) and 1 240550948 (Compressor) and 1 5303305677 (Filter drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Painesville, OH 44077
Dan H
Job Details: 11/17/2023
"Installed new switch plate and cover, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
Bill
Job Details: 11/17/2023
"Cc door chime going off again, could not confirm. Replaced door switchs, checked for any warping. Found nothing. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Broadview Heights, OH 44147
Bill
Job Details: 11/17/2023
"Cc unit banging during operation, confirmed cc. Found the front right leg off the ground about an 1/8 inch. Adjusted leg tested opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
Bill
Job Details: 11/17/2023
"Cc water leaking out of right front of unit. Confirmed cc, found water build up near ff evap. Drain was frozen over, steamed drain and cleared."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Cleveland, OH 44128
Manny
Job Details: 11/17/2023
"Replaced suspension rods, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44128
Manny
Job Details: 11/17/2023
"Cc unit not running, verified and unit missing l2, voltage from l1 to l2 69vac from l1 to N 121vac and from l2 to N 49vac unit needs electrician. Advise customer to have electrician check the electrical and if any issues to let us know.Opt test ok"
We serviced a
MAYTAG DRYER
Model MDG3758AWW
Near Maple Heights, OH 44137
Manny
Job Details: 11/17/2023
"Cc u it not heating and making a loud noise, verified and drum lost the felt seal and grinding against the bulkhead causing drum to get damaged, drum is discontinued ; ordrng 1 504467W (assy,cylinder (discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garfield Heights, OH 44125
Manny
Job Details: 11/17/2023
"Cc unit not draining, verified and draining but hose on the floor elevated and ran test cycle opt test ok advise customer to keep the drain elevated."
We serviced a
KITCHENAID REFRIGERATOR
Model KFFS20EYMS00
Near University Heights, OH 44118
Jason N
Job Details: 11/17/2023
"Cc unit ice maker not shutting off and RH door broken on lower corner Found ice maker bail arm popped out of switch receiver. Replaced bail arm back into receiver. On/off switch working properly. Unit will still need RH door replaced due to cracked lower hinge receiver, waiting on door.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Ravenna, OH 44266
Corina B
Job Details: 11/17/2023
"CC that the blanket load did not spin out. Started a cycle with clothes, spun the clothes out. Advised Cust half a basket is a full load. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Rootstown, OH 44272
Corina B
Job Details: 11/17/2023
"CC that the unit will start and go straight to done. Confirmed, ran diag F7E4 Basket Re- engagement Failure. Replaced the slider from t/s. Ran a calibration. Started a drain and spin. Opt test ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Aurora, OH 44202
Corina B
Job Details: 11/17/2023
"CC that that the unit does not wash. Ran diag 4-3 wash motor not running, 7-1 no heat. Found the control not sending power to the pump and motor. Cust does not want to repair ; ordrng 1 W11087226 (Control) and 1 W11025157 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830LM00
Near Moreland Hills, OH 44022
Corina B
Job Details: 11/17/2023
Replaced the led lights. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2023
"Cc that the unit was showing an error code f9e1 and SD. Ran diag f9e1, long drain. Confirmed removed front panel, found bra pad on drain catch. Removed reinstalled parts back in. Tested unit stared working drains good. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM11
Near Avon Lake, OH 44012
Marie V
Job Details: 11/17/2023
Cc that unit is not cooling. Took temps 6* in freezer and unit running. 38* in fresh food. Unit is set back to recommended temps. Unit is working as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Fairview Park, OH 44126
Marie V
Job Details: 11/17/2023
"Cc that unit is leaking. Confirmed found drain clogged, SP W11397260A. Covers parts only. Replaced front surplus. Cleared out clogged and ice . Op test ok; used 1 W11190084 (Drain tube) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Olmsted Falls, OH 44138
Marie V
Job Details: 11/17/2023
"Cc that unit is making a noise while running. Confirmed replaced, dryer kit from T/S, cleaned blower wheel. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/17/2023
"Cc of unit not making ice. Confirmed, took temps 13* in freezer , 28 in ice maker bin and 39* on fresh food section. Ran step 56 shows error 2. When running motor for ice maker only getting 13 volts. Ordering control and ice maker. Also took evaporator cover off , theres full frost pattern on unit, could have been coming out of defrost a while back when took temps, .; ordrng 1 W11224256 (Control) and 1 W11658802 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Strongsville, OH 44149
David R
Job Details: 11/17/2023
"Replaced heater, tested old heater and found it in specs of where it should be. Ran diagnostics, no error codes. Heater coming on, working correctly. Per owners manual under Cycle Guide, For best dryer results, use extended dry plus rinse aid. I turned the rinse aid level up to max but advising customer that Using Rinse aid and Extended Dry will give you the best heat possible that the unit can provide. Unit is good. Functioning as it should. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 11/17/2023
Replaced door assembly. Good. All components and options working. Good. Op Test Ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Strongsville, OH 44136
David R
Job Details: 11/17/2023
"Cc microwave will not work but oven is good. Went into diagnostics and getting F6E0. When on Home Screen, trying to start microwave, the countdown will not start. Im component diagnostics, no relays will start and not lights will come on. Control relay not sending out power to these components. Ordering controls to replace first and if anything else is needed, will go from there. ; ordrng 1 W11325603 (Control) and 1 W11398764 (Filter control) and 1 W11188752 (Fuse) and 1 W11699906 (Sensor) and 1 W11346197 (Magnetron) and 1 W11033422 (Interlock assembly) and 1 W10911403 (TT motor) and 1 W11428561 (Control UI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Amherst, OH 44001
David R
Job Details: 11/17/2023
"Replaced UI control, fan motor, harness, thermistor and heater. Heater ohms test 32. Put back to normal temp settings. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Westlake, OH 44145
Marie V
Job Details: 11/17/2023
"Cc that the unit is not cooling. Unit has the cooling off. Tuned back on, stared cooling. Cust said he tried to reset filter and it shut it off by mistake. Also ice maker is not working. Found wires broken. Cust will not fix. ; ordrng 1 LW11202403 (Freezer door), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/17/2023
"Replaced gearcase belt and cam. unit tested ok. Try adjusting drain hose, i have nothing to hold drain in placed. Showed cust, op test ok"
We serviced a
JENN-AIR RANGE
Model JDRP436WP01
Near Beachwood, OH 44122
Jason N
Job Details: 11/17/2023
"Installed main control. Ran preheat test to 250 degrees, let cycle. Average temperature after several cycles was 247 degrees. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT0
Near Cleveland, OH 44110
Jason N
Job Details: 11/17/2023
Installed heater element and drum bulb. Ran dryer op test. Unit heating properly and drum is illuminated when door is opened. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Jason N
Job Details: 11/16/2023
"Cc unit leaking water from underneath Ran test cycle, checked under unit, found evidence of water coming through the tub seal and rotor. Bearing also loud when in spin. Unit would need bearing kit. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 W10435302 (Bearing)"
We serviced a
MAYTAG RANGE
Model MGR4452BDW
Near Roaming Shores, OH 44084
Joe O
Job Details: 11/16/2023
"Cc: clock not working, oven not workingFound clock is receiving proper power. Needs clock.Clock discontinued ; ordrng 1 74010453 (cntrl-elec(discontinued)"
We serviced a
GE STACK W/D
Model GUD278SSM1WW
Near Avon Lake, OH 44012
Angel
Job Details: 11/16/2023
"Cc that washer would not fill or do anything. Started unit and removed front cover to look underneath and found gearcase oil all around bottom of unit. Gave Joe estimate for all parts need and decided not to proceed.; ordrng 1 WH43X10056 (Agitator) and 1 WH16X22784 (Gearcase) and 1 WH49X25734 (Drive motor) and 1 WH01X20436 (Belt) and 1 WH01X28559 (Shifter) and 1 WL49X20360 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32L19AS
Near Avon, OH 44011
Angel
Job Details: 11/16/2023
Cc no power to unit. Checked power. No power to outlet. Looked at breaker box and confirmed breaker was tripped. Reset breaker and test unit. Unit functioning as designed. Told customer if they are using multiple appliances at once the microwave could trip the breaker. Also that the gfi outlet could be going bad causing the breaker to trip.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Bedford Heights, OH 44146
Corina B
Job Details: 11/16/2023
Replaced the door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Garfield Heights, OH 44125
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Pulled error codes f5e1 2 and 3 all having to do with a lid lock, changed latch with truck stock. Still has a problem, ordered new control board; ordrng 1 W11608058 (Control), used 1 W11307244 (Latch) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/16/2023
"Installed evap fan motor. Unit continued to click off. Spoke with bj, fan likely damaged control. Needs control kit. Control shows discontinued. ; ordrng 1 WPW10219462 (Control(discontinued))"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Parma, OH 44129
Marie V
Job Details: 11/16/2023
"Cc tht when using unit they smell gas and they shut it ogg and still smell gas, stared unit verify gas line behind unit, tested it, no bubbles, took unit apart and tuned on, no gas leak at the valve, valve is shutting off when done. Could not find leak. But gave estimate for gas valve. Will monitor; ordrng 1 WP8318277 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PRB03
Near Solon, OH 44139
Joe O
Job Details: 11/16/2023
"Cc: not heatingFound element only receiving 120v. Needs thermal fuseCustomer does not want to repair at this time; ordrng 1 WP9759243 (thrmst-fix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW5
Near Madison, OH 44057
Dan H
Job Details: 11/16/2023
"Customer complaint that storage drawer is not mounted correctly, confirmed, reinstalled drawer, op test good"
We serviced a
GE REFRIGERATOR
Model GSE25GSHKCSS
Near Madison, OH 44057
Dan H
Job Details: 11/16/2023
"Installed new defrost thermostat and heater, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Grand River, OH 44045
Dan H
Job Details: 11/16/2023
"Customer complaint that unit is leaking, found evaporator drain tube clogged , cleared, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Willoughby, OH 44094
Dan H
Job Details: 11/16/2023
"Customer complaint of squeaking noise during spin, ran drain and spin cycle, No unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Eastlake, OH 44095
Dan H
Job Details: 11/16/2023
"Installed new control, op test good"
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Parma, OH 44129
Manny
Job Details: 11/16/2023
"Cc unit not heating, verified and no heating, took apart and heating element open and can see it split on the coil, unit needs heating element ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon, OH 44011
Angel
Job Details: 11/16/2023
Cc food is freezing in the fresh food section. Determined unit needs damper assembly and control board. ; ordrng 1 W11645127 (Damper) and 1 W11566851 (Control board)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Solon, OH 44139
Joe O
Job Details: 11/16/2023
"Cc: electrical burning odorFound error codes f9e1(long drain) f9e2(water ring detected) f7e9(locked rotor). Found unit not draining. Drain pump just humming. Needs drain pump; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2427DB00
Near Shaker Heights, OH 44120
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Ui unresponsive, error code f2e0 and f2e1. Checked wire connections, wires where secured. Ordered new control panel. Follow up scheduled for 11/28.; ordrng 1 W11236895 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44105
Bill
Job Details: 11/16/2023
"Cc freezer drawer not closing, confirmed cc. Found mounting screw loose stopping track from going all the way back. Tightened screw, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44128
Bill
Job Details: 11/16/2023
"Cc concerned about door swing, confirmed cc. Explained that is the way the door hinges are designed, and that it is normal. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44128
Bill
Job Details: 11/16/2023
"Cc unit not working, confirmed cc. Unplugged unit for a few min, plugged back in unit began to operate. Opt test good advised customer to monitor."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Bill
Job Details: 11/16/2023
"Changed control and inlet, opt test good."
We serviced a
WHIRLPOOL DRYER
Model LEC5000PQ1
Near Mentor, OH 44060
Jason N
Job Details: 11/16/2023
"Cc unit not heating Checked all thermals, found hi limit thermostat open. Quoted customer repair cost. Replaced thermostat using truck stock part. Ran dryer op test, good heat. Could not check proper airflow through venting as the outlet is on the roof. Advised customer to have venting cleaned/serviced to ensure proper airflow. ; used 1 279816 (CUTOFF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Corina B
Job Details: 11/16/2023
"CC that there is a noise. Confirmed. Found the evap not going into a defrost. The bimetal is open. Will need a new harness; ordrng 1 WPW10514110 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXY02
Near Mentor, OH 44060
Jason N
Job Details: 11/16/2023
"Cc unit ice maker stopped making iceChecked for power at ice maker/ran manual harvest test jumping t to h. Ice maker would not index, 0v to ice maker with door switches closed. Checked power at door harness connector, good at 119v. Broken wire inside door harness. Door (LW10365674) is discontinued, unable to repair unit."
We serviced a
WHIRLPOOL DRYER
Model WED8200YW1
Near Painesville, OH 44077
Jason N
Job Details: 11/16/2023
"Cc unit making noise when it first starts upRan dryer op test, confirms noise from idler pulley. Quoted customer repair cost. Replaced idler pulley using truck stock part. Cleaned out inside of unit. Reran dryer op test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Eastlake, OH 44095
Dan H
Job Details: 11/16/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Mentor, OH 44060
Dan H
Job Details: 11/16/2023
"Installed new valve, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Williamsfield, OH 44093
Dan H
Job Details: 11/16/2023
"Customer complaint that unit is not washing and makes noises, confirmed, found gear oil all over under unit, rotor bolt is stripped, slider is broken, unit needs new gearcase and slider, customer does not want repair ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW0
Near Cleveland, OH 44109
Manny
Job Details: 11/16/2023
"Cc unit gives codes f6e2 and f6e1, verified and both codes present, unit needs control and console, console is discontinued ; ordrng 1 W10352450 (Console(discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near North Royalton, OH 44133
David R
Job Details: 11/16/2023
"Cc unit oven not heating up. Found power cord and harness burned up, loose fitting. Replaced harness from surplus and power plug prong cord from t/s. Ran oven 350. Good. Heating and cycling. Op Test Ok. ; used 1 W11553447 ( Harness), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 11/16/2023
"Cc unit making noise while agitating/spin. Ran diagnostics, in spin agitator moving fast and not basket. Might be stripped hub. Checked under agitator. Hub is stripped and agitator splines are worn down. Will need hub and agitator. Gave estimate to customer. ; ordrng 1 W10528947 (Hub) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Seven Hills, OH 44131
David R
Job Details: 11/16/2023
Replaced fuse. Blank screen. Seems like it just needed to be unplugged and reset. No error codes. Running and heating properly. Unit is good. Op Test Ok.