We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Olmsted, OH 44070
Angel
Job Details:
10/03/2023
"Cc that unit does not make ice every hour like last technician explained. Explained to customer that this ice maker will take 72hrs for a full bin without using it. Customer monitor for now, ice maker is filling and cycling and its also new and the temps are perfect. Explained to customer by tomorrow around this time bin should be 1/4 to 1/2 way full if they dont use the ice opt test good."
We serviced a
MAYTAG REFRIGERATOR
Model MBL2258XES4
Near Mentor, OH 44060
Jason N
Job Details:
10/03/2023
"Cc unit leaking from freezer and ice buildup Found ice buildup in freezer section, defrost drain iced over. Cleared ice from freezer section and thawed drain tray. Installed updated drain tube. Ensured good flow through drain. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44111
Marie V
Job Details:
10/03/2023
"Cc that unit is not cooling properly. Confirmed took temos unit is on the 57* and higher. Thermistor was replaced a little over a year. Control needs replacement, recommended doing sensor as well. Cust will buy new; ordrng 1 W10843055 (Control) and 1 W11087438 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Jason N
Job Details:
10/03/2023
"Cc unit not spinning Ran diagnostics, found codes f7e1 for basket speed fault and f7e7 basket unable to reach target rpm. Ran test cycle, found unit is not agitating or spinning. Checked under unit, found belt had come off pulleys and white plastic powder from the splutch was present. Quoted customer pulley and belt replacement. Replaced both parts using truck stock. Ran auto test and calibration. All functions passed. Op test good. ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NW0A
Near Willoughby, OH 44094
Jason N
Job Details:
10/03/2023
"Installed spray arm, support and trap. Op test good."
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/03/2023
Cc unit not washing properly Ran diagnostics found no errors Found lower arm not spinning well Found debris in arms Rinsed out arms Ran test again spray arm moving Advised on soap and hot water usages Advised to watch ; ordrng 1 W11178672 (pump&motor)
We serviced a
WHIRLPOOL WASHER
Model WTW6700TW1
Near Bedford Heights, OH 44146
Joe O
Job Details:
10/03/2023
"Cc: not washing, not completing cycleFound error codes f71(suds). Found hub is worn. Needs hub; ordrng 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22HSKJSS
Near Beachwood, OH 44122
Joe O
Job Details:
10/03/2023
"Cc: not cooling ff sectionFound temp at 50 degrees ff section. Found evap fan not running. Needs evap fan; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHZ07
Near Lyndhurst, OH 44124
Joe O
Job Details:
10/03/2023
"Cc: intermittently not making ice, freezer door not closing properlyFound ice maker sticking in cycle. Found door is closing. Advised customer on loading. Needs ice maker.; ordrng 1 W11556926 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Lyndhurst, OH 44124
Joe O
Job Details:
10/03/2023
"Cc: not cooling properly, clicking noiseFound temps in ff section at 56 degrees, freezer at 46 degrees. Found ball of ice on cap tube. Needs compressor, evap and drierCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF0
Near Euclid, OH 44123
Joe O
Job Details:
10/03/2023
"Cc: not cooling properlyFound temps in freezer at -5 degrees, ff at 59 degrees. Found drain plugged, ice build up around freezer drawer. Found damper not opening. Needs damper, drain and ice build up clearedCustomer does not want to repair at this time ; ordrng 1 242303001 (damper assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHWZ400TQ00
Near Euclid, OH 44123
Joe O
Job Details:
10/03/2023
"Cc: not drying, not spinningFound drain pump running, not pumping water out. Drain filter clear. Needs drain pump.; ordrng 1 WPW10730972 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6200SW2
Near Broadview Heights, OH 44147
David R
Job Details:
10/03/2023
Replaced door latch. Tested. Good. Op Test Ok . ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Corina B
Job Details:
10/03/2023
CC that the bottom of the freezer door and the ff door are sagging. Confirmed. The gasket is not holding in the place. Will need a new freezer and ff door. Advised Cust to look at the new doors. Office to reschedule ; ordrng 1 LW10636410 (Door) and 1 LW10636409 (Freezer door) and 1 W11178521 (Badge) and 4 WP2212648 (Plugs)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Cleveland Heights, OH 44118
Manny
Job Details:
10/03/2023
"Cc unit displaying errors on display, verify and no codes but display is distorted and digits not coming up completely, replaced UI with Pre Id and opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS20
Near Aurora, OH 44202
Brian M
Job Details:
10/03/2023
Customer tried to tighten switch screw and switch fell back into unit Found cavity to be tweaked when pulling unit out several panels was dented and twisted bent panels back into place After putting switch back in found front door is not center to switches door is pushed right not allowing proper closing Switch not easily accessible required unit to be pulled out and left full side torn down. Customer to call whirlpool customer support.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near North Royalton, OH 44133
David R
Job Details:
10/03/2023
"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 1.67 oz r600. Unit starting to cool. Good pressures. No leaks. Good, starting to cool. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Parma, OH 44134
David R
Job Details:
10/03/2023
"Cc unit leaked, last time unit was used was back in 2020, so would be hard to tell if dishes were put wrong, overloaded or if something was blocking the arm from moving. Have bottom kickplate off. Ran diagnostics, no leaks. Running a normal cycle to see if any leaks. Customer stated no leaks in basement, good. Checked gasket, reseated, good. As of now, unit is not leaking. Letting the normal cycle run all the way through with kickplate off so customer can see what is going on."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44135
Marie V
Job Details:
10/03/2023
"Cc that the unit stopped cooling and that they unplugged it, found water at the drip pan. Cust plugged in unit again. Is at perfect temps at this point but will need defrost circuit parts. To avoid issue from happening again. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11035836 (Control) and 1 W11655738 (Ui)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Parma, OH 44129
David R
Job Details:
10/03/2023
"Replaced control and ignitor, ran bake at 350* cycled on and off heat. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Streetsboro, OH 44241
Brian M
Job Details:
10/03/2023
"Cc unit not cooling Found unit not defrosting properly Ice covering back wall Ran diagnostics found defrost sensor reading short Ran defrost heater, heater kicked on. ; ordrng 1 W11650662 (Heater, fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Shaker Heights, OH 44122
Corina B
Job Details:
10/03/2023
"CC that the unit does not spin the clothes out. Confirmed. Found the hub is worn. The agitator moves back and forth. The splines are worn on the agitator and hub. The tub ring is cracked. Will need a new tub ring, hub, cam, shifter, agitator and Gearcase; ordrng 1 W10528947 (Hub) and 1 WPW10556325 (Tub ring) and 1 W11418231 (Agitator) and 1 W11454738 (Gearcase) and 1 W11212745 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Shaker Heights, OH 44122
Corina B
Job Details:
10/03/2023
Replaced the damper. Opt test ok.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFG505M0MW0
Near Shaker Heights, OH 44122
Corina B
Job Details:
10/03/2023
CC that the flames are to high. Confirmed. Adjusted the flames. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Independence, OH 44131
Corina B
Job Details:
10/03/2023
"CC that that there is water leaking from the filter head. Confirmed. Will need the housing. ; ordrng 1 W11346622 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Independence, OH 44131
Corina B
Job Details:
10/03/2023
Replaced the drain pan and led. Steamed drain hole out. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB6
Near Wickliffe, OH 44092
Joe O
Job Details:
10/03/2023
Installed evap fan motor. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Shaker Heights, OH 44120
Corina B
Job Details:
10/03/2023
"CC that the u it is not drying. The is flashing when its on a heavy or bulky loads. Ran diag F4e4 L2 Line Voltage,f6e1 Communication Error UI to CCU Communication Error, f2e1 ui stuck key. Checked the power at the outlet good. Checked the control. Will need a control and ui. Will clean the dryer out also. Have to move the washer the get the dryer out. Cust does not want to repair ; ordrng 1 W10919210 (Ui) and 1 W11038309 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Cleveland, OH 44104
Manny
Job Details:
10/03/2023
Replaced repair kit parts ran test and opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland Heights, OH 44118
Manny
Job Details:
10/03/2023
"Cc unit leaking from the dispenser even though not hooked to water, verified and void in door and bowed under the ice chute causing warm air inside and causing condensation to build up behind the ice door, unit needs FZ door replaced.; ordrng 1 LW10913113 (dor-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Willoughby, OH 44094
Jason N
Job Details:
10/03/2023
"Cc condensation in multiple spots in unitFound condensation spot one, dripping from the mullion rail and pooling on the freezer door gasket. Ran diagnostics, checked power to mullion heater, good at 14.1vdc, mullion heater resistance good at 28ohms. Set mullion heater to 100% ON. Found condensation spot two at ice door and dripping into drip tray. Ice maker is not hooked up at this time, but operation is still ON. Turned ice maker operation OFF to prevent excessive cold air from flowing down toward ice door. Advised customer to monitor."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Cleveland, OH 44105
Manny
Job Details:
10/03/2023
"Cc latch broken, verified and unit has broken latch and striker, replaced with Pre Id parts and ran test, opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Newburgh Heights, OH 44105
Manny
Job Details:
10/03/2023
"Compressor box damaged, open the box and compressor missing the suction line plug and discharge line is damaged, spoke to BJ he advise just reordering compressor, reordering compressor, advise customer to open box just to make sure everything its in there and if he see any issues with it to let us know ; ordrng 1 WPW10507886 (compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby, OH 44094
Joe O
Job Details:
10/03/2023
"Cc: frost build up on evap cover, condensation on freezer doorFound unit is not defrosting. Found condensation building on freezer door. Gaskets are sealing. Condensation starting on stainless, signs of void in door. Needs freezer door, evap harness, and defrost heaterOffice to reschedule. ; ordrng 1 W11567493 (Element) and 1 W11566892 (Evap harness) and 1 W11566705 (Fz door)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Shaker Heights, OH 44120
Corina B
Job Details:
10/03/2023
Replaced the inner panel. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Maple Heights, OH 44137
Manny
Job Details:
10/03/2023
"Cc unit off balance in every load, verified and unit off balance every time, unit needs suspension ; ordrng 1 W11396716 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model 596.72003016
Near Olmsted Falls, OH 44138
Manny
Job Details:
10/03/2023
"Replaced valve, ran harvest and fill test both pass, advise customer to allow up 72hours for proper ice production. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Parma, OH 44129
David R
Job Details:
10/03/2023
"Cc unit temp and FZ icemaker water spilling everywhere. Found the sleeve to icemaker between that and water line was pushed all the way back out of spot, spilling water when called. Corrected position and cleared up all ice. Went over temp settings with customer. Customer can change the FF temps and the FZ temps and adjust to what is needed. Customer has a lot of food in FF, blocking some airflow, advised to not block airflow, could be causing air to not distribute and freeze items. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Elyria, OH 44035
David R
Job Details:
10/03/2023
"Cc unit not spinning out all the time, started about a week ago, also unit is leaking water and that started about 3 weeks ago. Can see left side where water has leaked on floor. Unit on concrete pedestal. Ran diagnostics, getting Basket Speed fault. Ran diagnostics tested mode. After lifted up unit and water is coming from broken seal on gearcase. Water has leaked through to some other components. Unit will not spin. Will need new gearcase, cap, actuator, hub and belt. Gave estimate to customer..; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 WPW10006384 (Belt) and 1 W11395618 (Capacitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Fairview Park, OH 44126
Marie V
Job Details:
10/03/2023
Cc that unit does not dry. Confirmed not getting hot. Found cut off open. Replaced from T/S and showed cust vent is clogged will need to replace because is a fire hazard. Rigid metal or flexible metal vent. Op test ok; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG DRYER
Model MGD6630HC0
Near North Olmsted, OH 44070
Marie V
Job Details:
10/03/2023
"Cc that can smell gas inside unit and not heating like it use to. Someone came and cleaned vent. Tested unit i can smell the gas, walked outside and verify vent. No air coming out. Verify ehinf unit blowing air properly. Cust will need company that can clear vent all the way. Could be clogged up in the middle."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairview Park, OH 44126
Marie V
Job Details:
10/03/2023
"Cc unit not latching. Confirmed replace latch. Did not worked, ran diag found error code for latch and tachometer. Replaced shifter from t/s. Tested unit. Op test ok; used 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model K75021938
Near North Olmsted, OH 44070
Marie V
Job Details:
10/03/2023
"Cc that both section not cooling. Confirmed, found freezer evaporator frosted over. Cust unplugged unit to help. Unit needs both sensor thermistors, but recommended replacing control as well. Cust will speak to husband and call us back.; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness wiring) and 1 W11032800 (Bimetal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bay Village, OH 44140
Angel
Job Details:
10/03/2023
"Replaced latch, gear case, rotor, stator, clutch and slider tested unit opt test good."
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon, OH 44011
Angel
Job Details:
10/03/2023
"Cc that unit was squealing really loud. Confirmed turned on unit and it started squeaking unit will need idler pulley replaced. Gave customer estimate for repair, replaced all four rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon Lake, OH 44012
Angel
Job Details:
10/03/2023
Cc that unit was not heating. Verified and found heating element shorted replaced with new one tested unit opt test good.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon Lake, OH 44012
Angel
Job Details:
10/03/2023
Replaced console tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Sheffield Lake, OH 44054
Angel
Job Details:
10/03/2023
Cc that seals are full of mold and have moisture on them. Verified and confirmed ears on seal are ripped and all full of mold. Replaced both seals steamed them out and use vaseline around them to preserve and make sure they seal properly opt test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44052
Angel
Job Details:
10/03/2023
"Cc that unit would not start just kept filling. Ran diagnostics and found error code F8E3 overflow condition ran a test cycle and noticed it wouldnt do the spin, so I looked underneath and found actuator wet, gave customer estimate to replace actuator, replaced actuator ran a calibration and auto test and passed than started a cycle for them with clothes and made sure it would start washing opt test good.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Lorain, OH 44052
Angel
Job Details:
10/03/2023
Cc that unit will not start and its brand new has never used it. Verified and confirmed motor is jammed up. Took apart unit to make sure nothing was obstructing the drive motor and there wasnt. I jumped the latch to test the motor while I had everything apart and it would just hum but would start if I spun it by hand. Unit will need drive motor replaced.; ordrng 1 W11549461 (Drive motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF3
Near Bay Village, OH 44140
Marie V
Job Details:
10/03/2023
"Cc that freezer is cooling but fresh food section is not. Confirmed, unit enters defrost cycle but not on its own. Turned on and it quit in about 4 min . Unit will need new control recommended replacing thermistor as well. Cust will buy new.; ordrng 1 5303918645 (Thermistor) and 1 5303918684 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Amherst, OH 44001
Angel
Job Details:
10/03/2023
"Cc that unit will get an F8E1 error code 5 to 10mins into the wash cycle. Ran diagnostics and confirmed had an F8E1 error but I tested the valve in diagnostics and it worked, so I started a quick cycle to see if it would happen which they stated it would happen every time no matter what cycle. Started the cycle unit started sensing and filling with no issues but noticed that hoses were reversed on unit which customer stated they were correct but they werent. Fixed lines but still noticed that unit would not stop filling and when I cancelled it it didnt drain the water so I checked the pressure hose on control board and found it had a hole in it near the control board I had enough slack to cut it and reinstall it than I ran a calibration on unit and tested unit again opt test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lorain, OH 44053
Angel
Job Details:
10/03/2023
"Cc that they had water temp concerns because they were always getting hot water. Verified and hoses were reversed, installed them correctly tested unit opt test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Geneva, OH 44041
Dan H
Job Details:
10/03/2023
"Customer complaint that unit skips right to done, confirmed, found capacitor shorted , installed new capacitor, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details:
10/03/2023
"Customer complaint that unit skips right to done, confirmed, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Conneaut, OH 44030
Dan H
Job Details:
10/03/2023
"Customer complaint that unit is leaking, confirmed, unit is leaking from tub seam, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near Conneaut, OH 44030
Dan H
Job Details:
10/03/2023
"Installed new door gasket, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Willoughby, OH 44094
Dan H
Job Details:
10/03/2023
"Installed new gasket, op test good"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE505W0HW5
Near Painesville, OH 44077
Dan H
Job Details:
10/03/2023
"Installed new cooktop, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details:
10/03/2023
"Customer complaint of water build up in fresh food section , confirmed, found evaporator drain tube clogged, customer does not want repair at this time"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Painesville, OH 44077
Dan H
Job Details:
10/03/2023
"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, installed new wash motor, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Jason N
Job Details:
10/03/2023
"Installed ice maker. Power cycled unit to reset fault. Reading e0. Ran manual test cycle, all functions passed."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Euclid, OH 44132
Jason N
Job Details:
10/03/2023
Installed basket. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Willowick, OH 44095
Jason N
Job Details:
10/03/2023
"Cc unit not tumbling Ran dryer op test, motor buzzes loudly but does not turn drum. Pulled front panel. Found drive motor sitting at an angle, front motor mount miss-assembled/separated from motor. Unit will need drive motor replaced. ; ordrng 1 279827 (Motor-drv)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
10/03/2023
"Cc unit timer not working Customer stated the timer never moves from any selection she sets it on. Checked timer operation, found T-F-X connector disconnected from timer. Reconnected and ran timed dry test cycle. Verified timer motor is working and timer advancing. Op test good."
We serviced a
KENMORE DRYER
Model 110.69822801
Near Mentor, OH 44060
Jason N
Job Details:
10/03/2023
"Cc unit will occasionally get too hotRan dryer op test on low temp. Checked airflow at vent outlet, good airflow, no restriction. Monitored exhaust temperature over 15 minutes, cycling on and off, peak at 152 degrees. Could not duplicate an overheat condition at this time. Possible drum seals or thermostat. Customer declined at this time, estimate only. ; ordrng 2 280114 (Seal)s and 1 WP8577274 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mogadore, OH 44260
Brian M
Job Details:
10/03/2023
Cc unit making noise Found belt squeaking and skipping across cam Needs cam and belt ; ordrng 1 W11239857 (belt) and 1 W10721967 (drive pulley)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ravenna, OH 44266
Brian M
Job Details:
10/03/2023
"Cc unit not washing Found unit stuck in drain mode and will not drain out Found drain motor over heating and not spinning Needs drain motor ; ordrng 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Hiram, OH 44234
Brian M
Job Details:
10/03/2023
"Cc unit will not run Found multiple errors F6e2 keeps popping up, along with lid lock failure and water valve error Can not run test due to ui keeps erroring out Need control and ui Ui is NLa ; ordrng 1 W10427972 (cntrl-elec) and 1 W10387857 (Ui Nla), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MES5752BAB
Near Newbury, OH 44065
Brian M
Job Details:
10/03/2023
"Cc no bake Test lower bake no heat Swapped connector on board from broil No heat but control is functioning Found bake element open Needs element ; ordrng 1 WPW10310274 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWP585GW0
Near Middlefield, OH 44062
Brian M
Job Details:
10/03/2023
Cc unit doesnt seem to be doing a good enough wash because unit doesnt use enough water Ran auto test and calibration Ran fill test unit is properly filling Customer is not satisfied with appliance Used service matters to make report
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chardon, OH 44024
Brian M
Job Details:
10/02/2023
Installed motor ran test cycle Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Painesville, OH 44077
Joe O
Job Details:
10/02/2023
"Cc: not spinning clothing out properly, lf error, time jumpingFound error codes f8e1(long fill) f0e5(off balance). Found low cold water pressure. Pulled supply line. Found house has good pressure. Needs water valve. Customer does not want to repair at this time ; ordrng 1 W11220230 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Madison, OH 44057
Dan H
Job Details:
10/02/2023
"Customer complaint that unit switches right to done, confirmed, installed new harness, op test good"
We serviced a
IKEA REFRIGERATOR
Model IX7DDEXGZ002
Near South Euclid, OH 44121
Corina B
Job Details:
10/02/2023
CC that the freezer light is not working the ice maker fill valve is loud. Confirmed. Cycled the ice maker valve is loud. Replaced the door switch. Will need a valve.; ordrng 1 W11043013 (Valve)
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS556ESS05
Near Columbia Station, OH 44028
Marie V
Job Details:
10/02/2023
Cc that top of cooktop is ruf when you pass you hand or a rag to clean and that grates paint is coming off. Cust cleaned new cooktop. Installed new top. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Painesville, OH 44077
Joe O
Job Details:
10/02/2023
Installed ice maker and filter cover. Cycled. Op test ok
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Solon, OH 44139
Brian M
Job Details:
10/02/2023
"Cc unit not getting water Found unit unplugged and water off, plugged back in and turned water onRan test cycle unit is filling but not washing Sump is getting power but not running Needs wash motor and clamp kit ; ordrng 1 WD26X23258 (pump wash kit) and 1 WD35X10382 (dishwasher sump clam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Solon, OH 44139
Brian M
Job Details:
10/02/2023
Installed board still same issue Called whirlpool did voltage check on p8 and door switch check Non repairable; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/02/2023
Cc unit vibrates when spinning Ran spin and drain cycle with clothing load. Normal vibration for model. Advised customer to ensure proper load distribution during spin cycle to minimize vibration/noise. Unit is working as designed.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Geneva, OH 44041
Dan H
Job Details:
10/02/2023
"Installed new door latch, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Sheffield, OH 44054
Angel
Job Details:
10/02/2023
"Cc that they were hearing a high pitch sound. Ran unit but couldnt hear the squeal, so I took apart unit and found one if the rollers damaged. Replaced rollers and idler pulley tested unit opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Aurora, OH 44202
Brian M
Job Details:
10/02/2023
"Cc unit on,y dispensing crushed Found ice solenoid to be over heating and bulged the inside Needs solenoid ; ordrng 1 WPW10309866 (solenoid)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Mayfield Heights, OH 44124
Jason N
Job Details:
10/02/2023
"Cc unit ice maker not working, line frozen and food freezing in the ff sectionFound ice maker fill tube and funnel frozen solid. Valve is weeping, inlet valve will need replaced. Checked damper operation to ff section. Slide mechanism checks good. Ordering thermostat. Customer also stated the door doesnt close properly, they have to push it closed. Found ff door cams are worn, ordering door cams. ; ordrng 1 W10822681 (Valve-inlt) and 1 WPW10445062 (Connector) and 1 WP2315562 (Thermostat) and 1 WP2182179 (Cam-door) and 1 WPW10329686 (Cam-door)"
We serviced a
JENN-AIR MICROWAVE
Model JMW2427LM02
Near Willoughby Hills, OH 44094
Joe O
Job Details:
10/02/2023
"Cc: door not shutting completelyFound if door is shut gently it will not close completely, unit will not start. Found gentle push on door will allow the door to close properly. Found hinges not closing completely. Needs hinges and bushing. Hinges out of stock. Office to reschedule; ordrng 2 W11319474 (Hinges)s and 1 WPW10128850 (arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Conneaut, OH 44030
Dan H
Job Details:
10/02/2023
"Customer complaint that unit is not dispensing ice, auger motor is working, ice maker thermistor is broken off of mold, unit needs new ice maker ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMHW01
Near Huntsburg, OH 44046
Dan H
Job Details:
10/02/2023
"Customer complaint that unit is not making ice, fresh food section temperature at 37 degrees, freezer section temperature at-8 degrees, found ice maker turned off, turned on, ice maker cycled but never called for water, unit need new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Aurora, OH 44202
Brian M
Job Details:
10/02/2023
Installed door
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Shaker Heights, OH 44118
Jason N
Job Details:
10/02/2023
"Cc unit making banging noise during spin Inspected unit, nothing abnormal. Ran diagnostics, no fault codes. Started test cycle. All functions passed, no abnormal noise heard. Advised customer on load sizing/distribution to ensure proper balance during spin cycle. No issues found, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Lyndhurst, OH 44124
Corina B
Job Details:
10/02/2023
"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Streetsboro, OH 44241
Brian M
Job Details:
10/02/2023
Cc wash not starting Found lid latch just clicking Replaced latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Euclid, OH 44119
Jason N
Job Details:
10/02/2023
"Cc unit freezer door not closing properly Confirmed freezer door not closing, staying out about 1/2in on all sides. Pulled freezer apart, cleared ice buildup from inside. Filter larger ice buildup on left side of freezer bottom. Ran ice maker cycle test, found when ice maker fills, water leaks from ice maker mold and collects on freezer bottom. Turned ice maker off. Unit will need ice maker replaced. Freezer door closing and sealing properly now. ; ordrng 1 W11592795 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXQ01
Near Fairview Park, OH 44126
Angel
Job Details:
10/02/2023
"Cc that theres a leak in freezer area. Confirmed found freezer floor frozen with a big sheet of ice and frost everywhere around freezer door wasnt closing because of ice sheet, took apart freezer cleared out all frost and cleared drain tube which was clogged up. Explained to customer what happened opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Lakewood, OH 44107
Angel
Job Details:
10/02/2023
Cc that unit stopped cooling and thawed everything out but than now its cooling normally and its happened 2 times. I took apart freezer to check frost pattern on evaporator and it was good took pic of evaporator all fan are running as well. Will be ordering control board and ui. ; ordrng 1 W11035836 (Control board) and 1 W11655738 (Ui) and 1 W10435576 (Fascia)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Lakewood, OH 44107
Angel
Job Details:
10/02/2023
Cc that unit has rust on top of panel and leaking through right hand side of unit. Confirmed rust replaced front panel with new panel and for leak unit needs a new tub seal the seal on top corners are facing inwards instead of outwards causing water to pass through Ordering seal.; ordrng 1 W11483553 (Tub gasket)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Huntsburg, OH 44046
Dan H
Job Details:
10/02/2023
"Customer complaint that unit does not fill up with water and is not spinning properly, Started normal wash cycle, unit filled to normal water level and began agitating, ran drain and spin cycle, unit spins, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL1
Near Chagrin Falls, OH 44022
Joe O
Job Details:
10/02/2023
"Cc: leakingFound drain plugged up. Needs drain tube, and drain cleared. Replaced drain tube, cleared drain.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.78229800
Near Chardon, OH 44024
Dan H
Job Details:
10/02/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 3 degrees, Evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, condenser is clogged with pet hair, customer will clean and monitor , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Maple Heights, OH 44137
Joe O
Job Details:
10/02/2023
Installed switch. Op test ok
We serviced a
ROPER DRYER
Model REX4634KQ1
Near Kent, OH 44240
Brian M
Job Details:
10/02/2023
Cc unit not running Found belt snapped Replaced using truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock