Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

David R.

David R.

WASHER WHIRLPOOL WTW4800BQ0 Replaced parts. Tested. Calibration. Good. Op test ok

Near Sandalwood Dr, Elyria, OH 44035
David R.

David R.

DISHWASHER KITCHENAID KDPE234GPS0 Cc wash motor not turning on. 4-3 wash motor error. Went through tech sheet. 120 coming from wall outlet. Wash motor not getting 120. Good resistance. Ordering control and pump; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Antler Crossing, Lorain, OH 44053
David R.

David R.

WASHER ROPER RTW4516FW2 "Went through diagnostics, no error codes. Looked at control, found pressure hose disconnected, corrected. Went into manual, tested components, tested valves, good, tested drain pump, good. Tested spin/agitate, had top off to verify, both working correctly. Looked at all wires, good. Unit is good. Test good. Op test ok."

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit leaking Found discharge hose had popped off Reconnected hose and ran test cycle OP Test Ok

Near Lido Ln, Streetsboro, OH 44241
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 Replaced parts. Tested in diagnostics. All components working. Heater came on. Op test ok***bringing back pump with me to return.

Near Lake Rd, Avon Lake, OH 44012
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of noise when washing Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB2616) from stock

Near Independence Ct, Solon, OH 44139
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit not washing and just senses Found drain hose laying on floor Moved hose up so unit fills properly Ran auto test and calibration OP Test Ok

Near Pau Pau Ct, Bedford Heights, OH 44146
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint that mullion fell off, confirmed, no damage to mullion heater or mount, reinstalled, op test good"

Near Canterbury Dr, Middleburg Heights, OH 44130
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc of noise and banging Found unit sitting to low and tub was hitting plastic tub that sits under washer and pushing belt cover up into splutch Raised feet so tub has more room when full Ran Test cycle with sweats inside No other issues found at this time

Near Red Fox Tr, Bedford, OH 44146
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Replaced parts. Took a look again at Icemaker, turned screw quarter turn to the minus sign. Tested, called for water. No leaks. Op test ok"

Near Toledo Ave, Lorain, OH 44055
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 CC that the unit has an f6e2 code. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran an encoder test passed. Ran test 1 the main control has malfunction. Will need a new control.

Near Salzburg Cir, North Olmsted, OH 44070
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS325SDHB02 Cc filter door came off Found filter door on floor Installed filter door and made sure it was working properly OP Test Ok

Near S Miles Rd, Cleveland, OH 44128
Dan H.

Dan H.

DRYER WHIRLPOOL WED5620HW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

Near Aylesworth Dr, Parma Heights, OH 44130
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFX2571XEM0 "Customer complaint that unit is not making ice or dispensing water, unit dispenses water , found ice maker turned off, turned on, op test good"

Near Maplewood Rd, Parma Heights, OH 44130
Dan H.

Dan H.

DRYER WHIRLPOOL GEW9260PW1 "Customer complaint that unit is not heating, confirmed, found thermal fuse open, jumped out, unit heated, unit needs thermal fuse , customer has thermal fuse, customer will do repair himself"

Near Rosewood Cir, Independence, OH 44131
Dan H.

Dan H.

WASHER MAYTAG MVWC555DW0 "Installed new drain pump, op test good"

Near Milo Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7040DW1 "Customer complaint that unit would not complete cycle, time wouldn’t change and might have seen smoke, ran diagnostics found f0e3(over load ), f7e0(loss of power), f0e5(off balance ), and f2e1(stuck key) error codes, no burn marks or smell, started normal wash cycle, unit filled, and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near Pinetree Rd, Cleveland, OH 44124
Brian M.

Brian M.

RANGE MAYTAG MGRH752BDW Installed orifice Tested burner OP Test Ok

Near Dunham Rd, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER GE DBXR463EG6WW Found the start switch came out of the bracket. Reinstalled the start switch. Optest ok.

Near Radford Dr, Highland Heights, OH 44143
David R.

David R.

DRYER WHIRLPOOL WED7990FW0 "Cc of noise. Re checked support and idler pulley. Checked fan. Took off front and made sure nothing was loose. Found lint debris and a couple items loose in bottom of blower wheel. Removed. Put everything together, no noise. Normal sounds. Op test ok"

Near Pyle South Amherst Rd, Oberlin, OH 44074
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0HZ0 "Offered to install other active hinge but would make door more stiff, customer stated ok, Installed active hinge, op test good"

Near Hamker Ct, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ET1RHMXKQ00 "Customer complaint frz dripping water into fridge, confirmed, found evap drain clogged, quoted to clear, ok, cleared drain tube and ice, op test good"

Near Orchardview Rd, Seven Hills, OH 44131
Dan H.

Dan H.

WASHER WHIRLPOOL LSQ8512KQ0 "Customer complaint that unit is not spinning or draining, found lid switch broken, unit needs new lid switch; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (shipping and handling) from stock"

Near Wales Ave, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 2 degrees, found frost build up on evaporator wall, evaporator fan is running, found air gaps in fresh food section door seal and in freezer section cabinet/liner, sealed cabinet to liner with silicon, adjusted fresh food section door seal, op test good"

Near State Rd, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ02 "Customer complaint ice maker still has same problem that it will not dispense sometimes and cubes fall out but wanted to know if there was a service update to ice maker at all, no service pointers found pertaining to this model, ice maker is operating as designed, unable to duplicate the problem"

Near Lanier Ave, Strongsville, OH 44136
Corey L.

Corey L.

WASHER MAYTAG MHW8200FC0 "Customer complaint washer making this noise it shouldn’t be throughout cycle and clothes are not getting fully wet sometimes and other times not draining well, ran diagnostics found f3e1 water level fault, hose and sensor checks pass, started unit on small cycle, unit filled and advanced, ran quick test, lots of suds in unit, advised customer too many suds will give faulty readings to pressure sensor, advised only to use 1-2 tbsp of he detergent and will replace load and go container as gasket may be worn, customer looking into the adapter for dispenser to change from load n go to self load, ***customer to install not scheduling for return visit but will be at the house for mw anyways; ordrng 1 W10250743A (dispenser)"

Near Lanier Ave, Strongsville, OH 44136
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GPS0 "Installed new user interface, op test no good , unit needs new control; ordrng 1 W11120155 (control-elect)"

Near Yorkview Dr, North Royalton, OH 44133
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Customer complaint that unit fills up with water and displays flo error, ran diagnostics found f8e1(valve failure) error code, unit needs new valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"

Near Claremont Ave, Middleburg Heights, OH 44130
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint frz dr not shutting, confirmed, found screw on the left slide not fully into liner, drove in screw op test good, found bottom right corner of frz with a big dent preventing door from fully sealing, called tl, spoke with mark, unit unrepairable, advised customer wpl would be in contact with them"

Near Lake of the Falls Blvd, Olmsted Falls, OH 44138
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Customer complaint food freezing only on middle shelf, confirmed temps were 32 at middle shelf and 38-40 in rest of ff section, customer showed video of noise unit makes, could not pinpoint were sound is coming from with video but heard the diffuser getting louder than normal when opening and shutting door, replaced with part sent, there is moisture getting inside the unit customer stated everything gets condensates and shelves cloudy every day, gaskets checks pass, found top of door damaged at liner end making gasket not sit flush on cabinet, unit needs new right door, advised customer we will contact them once we receive tracking; ordrng 1 LW11091614 (dor-fip)"

Near Oakridge Dr, Olmsted Township, OH 44138
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GX5FHTXVQ06 "Customer complaint frz leaking onto floor, confirmed, evap drain clogged, reworked drain kit already installed, quoted to clear clog, ok cleared clog and ice, unable to identify the source of the clog, op test good"

Near Taberna Ln, Olmsted Township, OH 44138
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Temp sensor in the water housing has failed. Needs replaced ; ordrng 1 W11172234 (housing)

Near Shadyside Ave, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc: glass on shelve brokenNeeds glass.Customer to install; ordrng 1 WP67006655 (shelf-glas9057), used 1 SHIPPING (shipping and handling) from stock"

Near Rye Rd, Shaker Heights, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Recovered refrigerant. Installed new compressor, pulled vacuum to 29 in/hg for 15 min, held vacuum for 15 min, no change on gauges. Recharged system with 7.75oz of r134a. Unit starting to cool. Advised customer to allow 24-36 hrs for unit to return to normal temps."

Near Flanders Dr, Solon, OH 44139
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice, customer said unit didn’t make ice for 2/3 days and then out of no where started making ice. Arrived today and customer says unit has been producing ice. Looked inside and bin is full. Icemaker currently has ice in it. All fans working. Customer had Temp turned up to 43* in FF and -5* in FZ. Corrected temp. Checked Icemaker and fill test. Customer had questions about the crushed and cubed, and the aug motor sound, tested out and everything sounds and being normal when getting ice and water. Everything is working normal as of today, op test ok."

Near Reserve Ct, Wellington, OH 44090
Corina B.

Corina B.

FREEZER FRIGIDAIRE FFFH20F2QWD Replaced the thermostat. Advised cust to wait 24 hrs before putting food in. Optest ok.; used 1 SHIPPING (shipping and handling) from stock

Near W Schaaf Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 The unit produces heat. They have an extremely long. I told them disconnect the vents run one cycle they will notice how easy the machine dries the cycle that will tell them for sure hundred percent venting issue

Near N Ridge Rd E, Ashtabula, OH 44004
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 Replaced the defrost timer. Optest ok

Near Wellington Ave, Parma, OH 44134
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit ice bin freezing up. Found ice bin full, ice was covering the back clumped together not allowing ice bin to rotate. Let customer know about using it often and also the flow of warm air clinging to the ice and causing that build up. Suggest ever 2-3 weeks to take out bin and clean and clear away all ice. Unit test good. Op test ok"

Near Kentucky Dr, Elyria, OH 44035
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF330PAHW1 "Cc: not working, just lights flashingFound supplied cord under dishwasher was not receiving any power. Connected unit to 120v. Unit started right up. Unit functioning as designed. Op test ok"

Near Taylor Dr, Cleveland, OH 44128
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not filling, not startingCustomer stated he started a cycle, paused it then left. Came back and there was no water left in tub and it wouldn’t power on. Plugged unit in, found unit stuck in drain mode. Canceled. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle. Op test good."

Near Parkview Dr, Seven Hills, OH 44131
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM354DSS5 Replaced the float assembly. Optest ok.

Near Pebblecreek Dr, Independence, OH 44131
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit FZ would not freeze, stuff will start to thaw, than FZ would kick on and Freeze. Noted that this unit is in a garage, depending on time of year if temp is below or over a certain degree unit will not function properly. Right not outside temp in garage is lingering around 55/56*. Temp in FF is 38* temp in FZ is about 5*, just came out of defrost mode. Customer had bag of ice inside and it is froze. Called techline David, documented unit is outside and went over temps that could be causing problems, that’s why you see FF working and FZ working intermittently. Refer customers to Whirlpool Customer Service if further more questions. Also owners manual page 4 explains temp conditions."

Near Kraft St, Berea, OH 44017
David R.

David R.

REFRIGERATOR AMANA ABB1921BRM00 "Cc not cooling. FF is 60, FZ is 0, damper is working correctly. Frost all over evap, not defrosting. Tested heater, good. Tested bi metal and heater circuit from connector on control, good. Control not sending volts down to defrost circuit . Will need new control. Customer paid SVC. calling to see if she can get parts/labor covered. Do not order parts for now.; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"

Near Hampton Dr, North Olmsted, OH 44070
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: not coolingFound temps in ff section at 39 degrees and freezer at 17 degrees. Found unit was pulling .700 amps. Found unit was in a 1 in vac. Found no leaks from dye filter. Spoke with BJ he stated it was potential a low charge. Added r134a to bring pressure up. Watched frost pattern returned. Unit is cooling. Advised to allow 24 hrs for temps to adjust. Op test ok

Near Gardenview Dr, Maple Heights, OH 44137
Jason N.

Jason N.

WASHER MAYTAG MVW7230HW0 Installed agitator and screw. Op test good.

Near Northcliff Ave, Brooklyn, OH 44144
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Cc food freezing in FF, all shelves, frost forming on back of Evap cover, freezer randomly got up to 8*, restarted unit and hit fast cool, worked good after. All gaskets check fine, cannot fill any cold air coming out. Tested damper, damper control getting stuck open. Frost on evap cover, fan checks good. Frost. Lily be from warm air clinging to the back. Ordering control, damper and harness.; ordrng 1 W10911102 (harns-wire) and 1 WPW10594329 (control) and 1 WPW10677146 (cntrl-elec)"

Near Centennial Dr, Avon Lake, OH 44012
Corina B.

Corina B.

WASHER ELECTROLUX EIFLS60LSS0 CC that the unit is leaking. Started a normal cycle with towels and a rinse and spin. Could not duplicate the leak. Optest ok

Near Amberwood Ct, Broadview Heights, OH 44147
David R.

David R.

RANGE KENMORE 790.7303231 "Cc oven not working. Glow ignitor is getting 2.3 amp draw, too weak. Replaced from t/s. Tested. Op test ok ; used 1 12400035 (IGNITER 52.99) from stock"

Near Washington Ave, Lorain, OH 44052
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFHB2750TD3 Cc unit freezer not coolingFound freezer section at 35 degrees. Checked connections on all sealed system components. Evaporator only frosting heavy on first 2 coils. Found uv dye leaking from evaporator. Unit needs evaporator. ; ordrng 1 5303918569 (evaporator kit) and 1 WPW10143759 (dryer)

Near Bridge Ave, Cleveland, OH 44102
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cc of no cool Found unit to have defrost issue Found thermistor out of range Replaced using truck stock OP Test Ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock

Near Coachman Ln, Solon, OH 44139
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 Spring popped off I put the spring back on unit test good

Near Plymouth Ridge Rd, Kingsville, OH 44048
Brian M.

Brian M.

WASHER WHIRLPOOL WTW6600SW1 "Cc unit not making proper selections and also gives a HC error Found Hot cold reversed swapped hoses Found control knob not allowing proper selections and jumping all over the place Needs UI, UI is NLA W10070060"

Near Som Center Rd, Solon, OH 44139
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED4815EW1 One of the rear rollers were bad replace the rear roller with a dryer repair kit. Installed new part unit tested good ; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Chestnut St, Andover, OH 44003
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit won’t go past sensing Ran diagnostics found no cold water entering Needs cold water valve Est only

Near Crackel Rd, Aurora, OH 44202
Joe O.

Joe O.

WASHER WHIRLPOOL WTW4855HW1 Cc: leaking under unitFound unit leaking from house water line. Gasket in water line was missing. Customer replaced gasket. Ran auto test and calibration. Op test ok

Near York Blvd, Garfield Heights, OH 44125
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED2SHAXMQ10 The bracket that holds the water supply switch the bracket is broken the icemaker opticals are blinking two times and then pausing for one second the opticals need to be replaced; ordrng 1 W10757851 (optic bd set ref) and 1 WP2180226 (bracket)

Near Hickory St, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF305ESS00 Installed door gasket and steamed out wrinkles OP Test Ok

Near Cascade Ct, Aurora, OH 44202
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc concerns with the lock, said they lock light isn’t coming on. No error codes. Ran diagnostics and calibration, all components check good. Explained lock light does not come on at beginning of cycle. Ran quick wash, waited, cycle went through sensing, wash, at the end of wash before the rinse, unit will lock. Unit is good. Op test ok."

Near E Skyline Dr, Lorain, OH 44053
Dan H.

Dan H.

DRYER MAYTAG MEDX655DW1 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

Near Christene Blvd, Brook Park, OH 44142
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced the door, control. Brought core back for return. Optest ok"

Near Wheaton Dr, Sheffield, OH 44054
Jason N.

Jason N.

WASHER GE GTW485ASJWS "Cc unit vibration when spinningCustomer stated couldn’t get unit to stop shaking when running a spin cycle, could t rebalance load. Ran diagnostics, found codes 26 for out of balance load, and 31 also an out of balance fault. Ran manual spin and agitation modes. All functions normal. Ran wash then drain and spin with clothing load. Unit operation normal, no excessive vibration. Unit is operating as designed at this time."

Near E 82nd St, Cleveland, OH 44103
Joe O.

Joe O.

WALL OVEN WHIRLPOOL WOS92EC7AS04 "Cc: no powerFound thermal fuse open. Customer states they had ran a self clean and unit shut down. Replaced thermal fuse. Ran test bake. Blower fan is running, unit is heating. Op test ok; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Groveland Rd, University Heights, OH 44118
Jeff M.

Jeff M.

WASHER AMANA NTW4755EW1 Filled the unit with water drained it out turns out the piping that the drain goes into house plumbing is plugged customer needs a plumber

Near E 236th St, Euclid, OH 44117
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Have assembly is stripped out and the agitator center is rotted/rusty ; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate)

Near Ball Ave, Euclid, OH 44123
Dan H.

Dan H.

DRYER MAYTAG MED6630HC0 "Customer complaint that unit does not dry, ran diagnostics found f3e1(exhaust thermistor open or shorted ) error code, thermistor tests good, unit needs new control ; ordrng 1 W11350213 (CNTRL)"

Near Elm Rd, North Olmsted, OH 44070
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Power cord was wired to the machine wrong power was used as neutral neutral was used as power. Luckily I rewire the machine correctly and everything tested just fine

Near Lost Nation Rd, Willoughby, OH 44094
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9550WL10 "Cc unit not starting and code f11Customer stated his basement had standing water several days ago and then unit quit working. Confirmed code f11 for mcu to ccu communication. Found evidence of water infiltration into motor control inside unit. Advised customer mcu will most likely be burnt, potential there is an issue with main ccu as well. Quoted repair. Customer wants to try to repair. Ordering mcu. ; ordrng 1 WP8183196 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Edendale St, Cleveland Heights, OH 44121
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF300EWH01 CC that the door s broken. Found the receiver is broken off of the door. Will need a new door. Cust can install door. ; ordrng 1 LW10721540 (dor-fip)

Near Arbor Ave, Sheffield, OH 44054
Corina B.

Corina B.

REFRIGERATOR GE PGSS5NXCSS "CC that the unit is not cooling. Used the test box on the compressor, started up. Will need an inverter"

Near Stoney Ridge Rd, Avon, OH 44011
Dan H.

Dan H.

RANGE WHIRLPOOL WFE505W0JZ0 "Customer complaint that oven temperature is too low, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 323 degrees, adjusted temperature offset up 30 degrees, op test good"

Near Marian Ln, Rocky River, OH 44116
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV1153BAW "Customer complaint that unit is not heating, confirmed, unit needs new magnetron; ordrng 1 WPW10126786 (magnetron), used 1 SHIPPING (shipping and handling) from stock"

Near Lake Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc water still dripping from by Icemaker box top of ceiling. Called Techline. Went over ice Shute seal, ice box fan not up to speed and also checking FZ temp. Ordering parts ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11197489 (heater) and 1 W11347435 (ICE SHUTE ASSEMBLY ) and 1 W11399564 (DOOR ICE)"

Near Regency Ct, Elyria, OH 44035
Brian M.

Brian M.

DISHWASHER KITCHENAID KDPE234GPS0 Complaint unit not washing Hooked up power and water Found no water entering Needs water valve ; ordrng 1 W11175771 (valve-inlt)

Near OH-303, Streetsboro, OH 44241
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Customer complaint dishwasher flooded kitchen when testing after install and had never been used for dishes yet, unit is level, gasket is good, float switch is free, ran diagnostics found f6e4 float switch open, filled and emptied four times, unit filled and a shut off water once full, there may have been something preventing float from rising but now is clear, advised customer to monitor he next several washed before washing over night or away"

Near Deer Path, Olmsted Township, OH 44138
Jason N.

Jason N.

RANGE KITCHENAID KODC304ESS01 Installed thermostat lower oven. Ran bake test on both upper and lower to 300. Op test good.

Near Belgrave Rd, Pepper Pike, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.3oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER), 1 W10895716 (COUPLER), 2 W10895750 (COUPLER), 1 W10895757 (COUPLER), 1 W10896678 (COUPLER), and 1 W10896690 (COUPLER) from stock"

Near Hopkins Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced gasket. Seems like door was just not pushed all the way closed. Op test ok

Near Somerset Ct, North Ridgeville, OH 44039
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc no water. Unit getting 120v. Found error codes. 6-4, 8-3, 8-2. Drain motor was not working, out of range, replaced from t/s. Control not sending out correct power to components. Ordering control ; ordrng 1 W11225084 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock"

Near W Breezeway Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that spray arms are not moving, ran diagnostics found 4-3(wash motor not running) error code, installed new sump assembly, op test good"

Near Grace Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 CC that the unit does not spin the clothes. Ran diag F0E5 – OFF BALANCE LOAD DETECTED. Found the hub is not engaging. Washplate is stuck to the gearcase. Will need a washplate and hub.

Near W 226th St, Fairview Park, OH 44126
Jason N.

Jason N.

WASHER MAYTAG MHW6630HC0 "Installed main control, pressure switch and hose. Ran diagnostics cycle, all functions passed."

Near Grey Friar Way, Chardon, OH 44024
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS1 Cc unit will not drain Found glass in drain pump Found pump arm damaged Replaced using truck stock Ran test cycle OP Test Ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock

Near Brower Tree Ln, Kent, OH 44240
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Freezer is at 50° customer states has been consistent at that temperature since day one the fridge is at Max settings. The unit will need a display and temp sensor; ordrng 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)

Near Orchard Rd, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BW2 CC that the door is not shutting properly. Found the hinge not sitting correctly. Adjusted the door. Optest ok

Near Southbend Cir, Rocky River, OH 44116
Joe O.

Joe O.

RANGE FRIGIDAIRE FGF366CBC "Cc: not heating broil or bakeFound broil ignited, bake will not. Found bake igniter is burned out. Needs igniter. Replaced igniter with surplus igniter. ran test bake. Op test ok; used 1 5303935066 (IGNITER) from stock"

Near Applewood Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGDC300XW0 CC that the unit is not getting hot. Found th thermal cutoff is open. Replaced the cutoff will surplus t/s. Optest ok. ; used 1 W11050897 (THERMAL CUTOFF 1051) from stock

Near Meredith Ave, Euclid, OH 44119
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 Customer had a an extremely large blanket in the dryer. I took that extremely large blankets put it in the washer unit tested good. The sounds only occurs when the drum of the washer is shaking violently like it’s off-balance. I explain to the customer again loading the machine properly is vital to the performance of the machine I told her keep fabrics together shirt sweatshirt jeans with jeans towels with towels do not mix fabrics unit tested good

Near Wheeler Creek Rd, Geneva, OH 44041
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8040DW4 Installed control. Ran auto test and calibration. Op test ok

Near Midland Rd, Mentor, OH 44060
Joe O.

Joe O.

DRYER MAYTAG DE409 "Cc: noise, door not latchingFound blower wheel broken and stripped out. Found catch broken. Needs blower wheel and latch kit; ordrng 1 306436 (door catch606) and 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"

Near Williamsburg Dr, Highland Heights, OH 44143
Joe O.

Joe O.

RANGE KENMORE 362.7526191 Cc: oven not heatingFound igniter receiving power but not igniting. Needs igniter. Replaced igniter. Op test ok; used 1 4342528XXX (XXX DO NOT RESTOCK XXX5145) from stock

Near Commonwealth Ave, Mayfield Heights, OH 44124
David R.

David R.

REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced parts. Tested. Good. Corrected temps. Give 24 hours to return to normal temps. Mad sure all fans working. Good. Customer mentioned the other day unit lights and control was all out. Turned off breaker to reset and went back to working. As of today everything is working correctly. Op test ok

Near Hickory Dr, Vermilion, OH 44089
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 Customer showed pop took pic 4-11-19 Cc unit not cooling and noise Found freezer section to be at 10 ff at 38 Unit was in a defrost at arrival Found noise to be coming from condenser fan re adjusted fan and no noise Ran diagnostics found unit to be getting proper frost pattern Advised customer to watch OP Test Ok

Near OH-7, Andover, OH 44003
Corey L.

Corey L.

DRYER WHIRLPOOL WED7000DW1 "Customer complaint dryer not heating, confirmed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, found element open, replaced with ts element, op test good ; used 1 279838 (ELEMENT) from stock"

Near Bentwood Dr, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW4 "Installed new gearcase, motor, and rotor, op test good"

Near Sunset Dr, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

DRYER MAYTAG MDG2706AWW Installed new part unit tested good

Near Gore Rd, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit oven not ignitingCustomer states unit is under warranty, but no pop or entitlement. Ran bake test, ignitor drawing 1.5a then shutting off. Tested relay on control, good power in to relay as 123v, but relay contacts opening up on control. Unit needs control/clock board. Customer stated unit is under warranty, called wp, they are sending authorization to office. ; ordrng 1 W11126814 (cntrl-elec)"

Near Beachpark Dr, Eastlake, OH 44095
David R.

David R.

WASHER WHIRLPOOL WTW4800BQ0 "Cc either won’t spin/agitate, and noise. Shifter and motor error codes F7E5, F7E6, motor not reaching RPM F7E7. Spun by hand, squeaking noise. Agitator dogs are grimy and one is cracked. Noise coming from gearcase. Loud noise coming from motor when in spin. Ordering gearcase an drive motor parts.** requesting double labor; ordrng 1 285809 (cam,agitator) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10677715 (drive motor)"

Near Sandalwood Dr, Elyria, OH 44035
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8040DW0 Cc unit did not start load Ran diagnostics found error code for over sud Ran auto test found a ton of suds left in tub Ran diagnostics Advised customer on soap usage OP Test Ok

Near Ely Rd, Garrettsville, OH 44231
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Installed parts listed, cleared ice from evap, op test good"

Near W 147th St, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Customer complaint that unit is no cooling properly, freezer section temperature at 13 degrees, fresh food section temperature at 62 degrees, found evaporator frosted over, bi metal open, unit needs new bi metal; ordrng 1 WP2192096 (harns-wire)"

Near Claire Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FFGF3047LSG The unit was on Celsius not Fahrenheit I press and hold the broil button which allowed the Celsius to move to Fahrenheit unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock

Near W 4th St, Ashtabula, OH 44004
Joe O.

Joe O.

REFRIGERATOR AMANA ART318FFDW06 "Cc: not cooling properlyFound temps in unit at 54 degrees. Found unit has no frost pattern. Unit only pulling .497 amps. Needs compressor, drier, and evaporator.Compressor and evaporator show out of stock, office to reschedule; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAPORATOR) and 1 WPW10143759 (dryer)"

Near Marsol Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

N/A N/A WRF555SDHV02 "Cc unit not making ice Found ice maker turned off on display. Turned back on, ran manual harvest, test unit indexed and filled with water. Op test good. Customer also stated his lower deli drawer lid came off, found pin broke off. This is considered cosmetic and will not be covered under a warranty"

Near E 220th St, Euclid, OH 44119
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 60 degrees, nothing is running , display is blank, lights are on, outlet has hot/neutral reversed, advised customer that they need an electrician to correct power supply , unit needs new controls; ordrng 1 WPW10317076 (cntrl-elec) and 1 WPW10746274 (cntrl-elec)"

Near N Valley Dr, Fairview Park, OH 44126
David R.

David R.

RANGE KITCHENAID KERS807SBB00 Replaced part. Tested. Op test ok

Near N Valley Dr, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint dispenser leaking over night tray under dispenser full of water and ice does not dispense all the time, door sealing good, temp is about 6 in ice box, ice not clumped and is correct size, auger motor just hums, ordering left door and im called tl spoke to Chris,; ordrng 1 W10815695 (dor-fip ss) and 1 W10822606 (motor)"

Near Carousel Ct, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 Cc freezer door broke Found inner door skin broke where door attaches to drawer Needs freezer door Called safety department They are covering parts WPO0G00WP1 is the autho number ; ordrng 1 LW10547319 (dor-fip wh66744)

Near Atwater Ave NE, Atwater, OH 44201
Dan H.

Dan H.

DRYER MAYTAG MEDE200XW1 "Installed new control, op test good"

Near Deer Run Dr, Middleburg Heights, OH 44130
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not draining or spinningRan diagnostics, found codes f7e5 for shifter fault. Ran auto test, shifter shifting back and forth not able to find position. Replaced shifter using truck stock. Reran auto test. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

Near Neff Rd, Cleveland, OH 44119
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 The fridge is room temperature compressor is on there’s no heat transfer no frost pattern needs an evaporator and compressor. Customer states that the icemaker stopped working well before the fridge shut down also needs an icemaker; ordrng 1 W10507884 (compressor) and 1 W10836706 (evaporator) and 1 WPW10715709 (icemaker)

Near E Center St, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR KITCHENAID KRFF305ESS03 "Cc not cooling. Had plugged in for 3-4 days. 70* in both FF and FZ. Put valve on to test pressure, 0. Put a little refrigerate in to see if I can find leak. Found pin hole leak on suction line at cavity of refrigerator. Cannot be service. Robert, documented. Put in for exchange. Whirlpool or trade team will contact customer; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Lake Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven and broil not working, confirmed found red wire at terminal block arched and disconnected from prong at terminal block, replaced wires term. Block and 3 prong cord with stress relief, op test good; used 1 W11134843 (HARNESS MAIN SURPLUS), 1 PT500L (3 PRONG DRYER CORD), and 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"

Near Blossom Blvd, North Olmsted, OH 44070
Corey L.

Corey L.

RANGE KITCHENAID KGSS907SSS01 "Replaced door latch, op test good"

Near Pine Dr, Avon, OH 44011
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8300SW05 "Customer complaint that unit is not starting after running self clean, confirmed, ran diagnostics found f01(eeprom error) error code, unit needs new control; ordrng 1 WPW10525351 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near N Winding Oak Dr, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Cc: leaking, water filter percentage droppingPulled kick plate. When removing kick plate water filter cap broke. found no water markings. Found ice buildup in the freezer floor. Needs drain cleared. Cleared drain. Needs filter cap.Customer to install; ordrng 1 WP2186494B (cap-filter)"

Near Community Dr, Beachwood, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFG320M0BS3 "Cc unit broil/bake does not workRan bake test, ignitor drawing 0a. Ignitor open, good voltage @122v. Replaced ignitor using truck stock. Ran bake test to 300 degrees. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Coltman Rd, Cleveland, OH 44106
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint washer not working, confirmed found f2e1 and f6e3, cleared, ran button test passed, codes came back right away, unit needs console and main board; ordrng 1 W10812422 (cntrl-elec) and 1 W11102318 (console)"

Near Truxton Pl, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Customer complaint that unit is not making ice, Ice maker will not cycle, ice maker harvest test shows switch is faulty, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Park View Cir, Strongsville, OH 44136
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9400SB00 "Customer complaint of f70 error code, started normal wash cycle, unit started flashing f71( user interface heart beat failure ) error code, unit needs new user interface per tech sheet, customer does not want repair at this time ; ordrng 1 W10319813 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Northview Dr, Strongsville, OH 44136
Joe O.

Joe O.

DRYER ELE ADMIRAL AGD4475TQ1 "Cc: no heatFound thermal cut off open. Unit has good air flow. Needs thermal cut off; ordrng 1 W11050897 (cutoff-tml1051), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Curry Dr, Lyndhurst, OH 44124
Corey L.

Corey L.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint dryer not turning on but light is on, confirmed, found spade connector at motor backed out, secured, op test good"

Near Stonington Rd, Parma Heights, OH 44130
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that unit is leaking, ran test cycle, found unit leaning forward, leveled unit , no leaks found, unit is operating as designed"

Near Quail Oval, North Royalton, OH 44133
Brian M.

Brian M.

RANGE WHIRLPOOL WFE535S0JZ0 Installed trim and handle grill

Near OH-303, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit just pumping Found unit in emergency pump mode Found error for over suds Ran auto test and calibration both completed with no errors Advised on soap usage

Near OH-82, Mantua, OH 44255
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV996FDEH00 "The unit cycles on and off on its own. then displays a power failure code needs a new main control; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Chapel Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED7600XW0 The switch is completely broken. Needs replaced parts discontinued nothing that we can do

Near Huntley Rd, Huntsburg, OH 44046
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE104EBL3 Sump motor is not running and not receiving any power needs both sump motor and control board; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)

Near Princeton Rd, Huntsburg, OH 44046
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JCB2388GTB Cc unit not cooling Found evap covered in frost Ohmed out bimetallic and heater Both check out good Was finally able to get unit into a forced defrost Will need defrost control Part is NLA 12002104

Near Ascot Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW0 Cc unit will not drain Found drain pump getting power but not running Needs drain pump ; ordrng 1 WPW10581874 (pump-water)

Near Milo Rd, Garfield Heights, OH 44125
David R.

David R.

DISHWASHER FRIGIDAIRE FDB2000RFB1 Cc lower spray arm not going back on. Demonstrated to customer how so they can do it themselves. Thy corrected it. OP TEST OK

Near Black River Cir, Lorain, OH 44055
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not workingFound unit stuck in drain mode. Canceled. Unit drain pump only humming.Pulled drain pump, found paper clips and hair bands stuck in impeller. Removed and ran auto test, all functions passed. Op test good."

Near Queenston Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

RANGE MAYTAG MGRH752BDW "Installed burner found no gas coming from burner Removed top found orifice tube broken at nut Needs orifice tube ; ordrng 1 WP5787D104-60 (orifice5566), used 2 SHIPPING (shipping and handling) from stock"

Near Dunham Rd, Maple Heights, OH 44137
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW3 "Cc unit not draining/finishing cyclesRan diagnostics, no codes stored. Ran auto test, calibration. Ran tachometer test. All checked good no faults. Ran wash cycle then drain and spin with clothing load. Op test good. Customer also using too much detergent, almost a full cup. Advised no more then 2tbls spoons max per load. Unit is working as designed at this time."

Near Kenyon Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

RANGE KITCHENAID KGRS505XSS02 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock

Near Brakeman Rd, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BS3 Cc control dead Found UI dead Replaced and ran test bake OP Test Ok

Near Judson Dr, Cleveland, OH 44128
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Replaced parts. Tested. Op test ok.

Near Park Pl, Avon Lake, OH 44012
David R.

David R.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc soap being left in bottom of unit. 9-1, 9-2, 4-3 error codes. Started up service test, pump motor did not activate. Ran normal cycle. Ou5 of the 4 times, wash motor came on once. Other times everything timed out and drained out water. Checked unit power, 120. Checked wires and all food, none look broken. Need control and pump. Customer paid SVC, do not order parts ; ordrng 1 W10854231 (cntrl-elec) and 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Bridle Ct, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed fan. Op test ok

Near Arthur Rd, Wickliffe, OH 44092
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Cc: bulb gets extremely hot really quick, will not shut offFound light bulb receiving a constant 120v. Needs control; ordrng 1 W11182110 (cntrl-elec)"

Near E 326th St, Willowick, OH 44095
Dan H.

Dan H.

WASHER WHIRLPOOL WFW5620HW0 "Customer needs a tech with a mask and gloves, customer tried to supply a mask, tech is not comfortable wearing a mask from customers supply inside house, customer will need to be rescheduled ; saved tckt"

Near Tamarack Trail, Brecksville, OH 44141
Jason N.

Jason N.

REFRIGERATOR GE ZISB36DYB Installed condenser fan motor. Operation test good. Advised customer to allow approx.24 hrs for unit to return to desired temps.

Near Deerbrook Dr, Novelty, OH 44072
Jason N.

Jason N.

RANGE MAYTAG MER8700DH1 "Cc unit taking long to preheat and bake takes too longFound bake element physically open, unit needs bake element. Part covered under 10 yr. ordering.; ordrng 1 W10779716 (elmnt-bake)"

Near Sherman Rd, Chesterland, OH 44026
David R.

David R.

REFRIGERATOR GE GSS25GMHBCES "Cc no cool. Found compressor not on. Tested voltage from wall, good. Compressor not getting 120 from control. Ordering control.; ordrng 1 WR55X24347 (ref elect cont bd), used 1 SHIPPING (shipping and handling) from stock"

Near Pebble Lake Trail, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR JENN-AIR JS48PPDUDB02 Installed control and auger motor Unit is running and is getting normal frost patternOP Test Ok Advised it may take 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock

Near Hunting Hollow Dr, Pepper Pike, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5840BC0 "Cc: leakingRan auto test. Found unit leaking from gear case/tub seal. Found bearings extremely loud. Found components under unit rusted and corroded. Needs gear case, motor, actuator, cam, and capacitorCustomer does not want to repair at this time"

Near E 340th St, Eastlake, OH 44095
Dan H.

Dan H.

DRYER KENMORE 110.639421 "Customer complaint that unit was in a flood, confirmed, unit needs new motor, customer does not want repair; ordrng 1 279787 (motor), used 1 SHIPPING (shipping and handling) from stock"

Near Lorimer Rd, Cleveland, OH 44134
Jeff M.

Jeff M.

DRYER ELECTROLUX EFME617SIW0 "Heating element is open needs a new heating element; ordrng 1 137114000 (heater), used 1 SHIPPING (shipping and handling) from stock"

Near Middle Ridge Rd, Perry, OH 44081
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF760SADW1 "Cc: intermittently leaking, water flowing into unit while offCustomer states they ran the unit overnight and when they went to empty the unit it was full of water and started flowing out. Drained standing water. Found no water coming into unit through fill. Customer has drain loop under counter not believed to be back feeding. Ran diagnostics test. Could not duplicate issue. Op test ok"

Near Candlewood Ct, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE AMANA AGDS902WW Customer had part I installed their part unit tested good

Near Safford St, Madison, OH 44057
Corey L.

Corey L.

WASHER MAYTAG MAV7650AWW "Customer complaint washer not spinning, confirmed, belt spinning pulley but transmission not engaging, spun pulley by hand clockwise to release brake, pulley spinning freely by hand both directions, unit needs cam kit 12002213 and trans 35-6615, customer does not want repair at this time, left quote ; used 1 SHIPPING (shipping and handling) from stock"

Near Ludgate Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc unit not coolingFound unit compressor is not running. Checked power in to inverter, good signal set 6.7v dc, power in 121v ac. Checked compressor pins resistance, all pins reading 5-7ohms. Tested compressor using 3ph tester box, no start. Unit needs compressor. Parts covered under 1yr.; ordrng 1 W10841139 (compressor)"

Near Flanders Dr, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed control and evap cover. After putting everything together, the customer asked if I could adjust the door because it doesn’t close properly. Found door hinge bushing and closer broken and worn out. Needs hinge, bushing, and closer; ordrng 1 W10691674 (hinge-door) and 1 W11179355 (closer) and 1 W11223833 (hing-bushg)"

Near Ranch Rd, Willoughby, OH 44094
Corey L.

Corey L.

WASH/DRY STACK KENMORE 417.948023 "Removed belt to change tension pulley and belt came apart, spring not needed, replaced belt, op test good, office to refund customer difference of parts; saved tckt"

Near Brick Mill Run, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GAFZ30FDGB01 "Customer complaint that door gasket is not sealing, used heat and petroleum jelly to adjust door gasket, sealing now, op test good"

Near Haskell Dr, Bratenahl, OH 44108
Corey L.

Corey L.

WASHER WHIRLPOOL NTW4600YQ1 "Installed capacitor, ran calibration, op test good"

Near Parkmount Ave, Cleveland, OH 44135
Dan H.

Dan H.

DRYER WHIRLPOOL WHD3090GW "Installed new latch, op test good"

Near Barber Ave, Cleveland, OH 44113
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is leaking, ran test cycle, unit filled and began washing, unit completed test cycle, no leaks found, unit is operating as designed"

Near Giel Ave, Lakewood, OH 44107
Joe O.

Joe O.

COOKTOP ELE KITCHENAID KICU509XBL Cc: no powerFound fuse burned out on module. Needs module; ordrng 1 W10857232 (module)

Near River Rd, Chardon, OH 44024
Corey L.

Corey L.

RANGE WHIRLPOOL MEW5530BAB "Customer complaint wall oven did not heat, started bake cycle, unit heated to 350, canceled started broil, unit is operating as designed, unable to duplicate the problem"

Near Lorain Rd, Fairview Park, OH 44126
David R.

David R.

WASHER MAYTAG MVWB765FW1 "Customer has parts. Arrived today. Customer said on the app or online they rescheduled, let her know probably everything wasn’t updated. She told me for now they are going to try to put it in theirselves first. If anything pops up then they will call us. If they have anything scheduled for this week cancel it until further notice.; saved tckt"

Near Oakhurst Ln, Strongsville, OH 44149
Joe O.

Joe O.

DRYER GE GTDP490ED3WS "Cc: not drying(runs for a few mins then stops and gets extremely hot)Ran test cycle. Unit cycling heat, has good air flow. Found flappers on outside vent not opening advised customer to adjust the flappers. Could not duplicate issue. Op test ok"

Near Sunset Cove Cir, Eastlake, OH 44095
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new heater, op test good"

Near Rabbit Run Dr, Brooklyn, OH 44144
Corey L.

Corey L.

REFRIGERATOR AMANA TH21V2W "Customer complaint a tube fell off from back, confirmed ice maker fill line detached from clamp on back of unit, customer asked to just put it back in since they haven’t used their ice maker in years, slid line back into place, ff dr gasket is split about 80% of the whole top, quoted for gasket WP12550111Q, customer does not want it replaced at this time"

Near Piedmont Ct, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DSS2 "Customer complaint dishwasher had burning smell after stopping mid cycle and not draining water out, ran diagnostics found f8e2 and f8e1 slow drain and drain electrical issue, found piece of porcelain had broken and fallen into pump binding propeller, pump not damaged, customer did not use after the issue, removed debris, op test good"

Near Sharon Dr, North Olmsted, OH 44070
Corey L.

Corey L.

DRYER MAYTAG MEDC465HW "Customer complaint dryer is squeaking loudly, confirmed, roller failed, replaced rollers with ts kit, lubricated, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Georgette Ave, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC503EBS01 Top left corner of the door is damaged picture needs to be re-ordered; ordrng 1 WPW10531081 (pan-crispr)

Near Random Rd, Cleveland, OH 44106
Dan H.

Dan H.

RANGE WHIRLPOOL WFE320M0EW2 "Customer complaint that nothing is working, confirmed, unit started flashing f9(miswired house or range) error code when element was turned on, found a problem with the outlet, advised customer that they need an electrician to correct power supply"

Near Benwood Ave, Cleveland, OH 44128
Dan H.

Dan H.

DRYER WHIRLPOOL WED4850HW0 "Customer complaint that unit is not starting, confirmed, installed new switch, op test good"

Near E 151st St, Cleveland, OH 44120
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW "Customer complaint that not is not advancing cycles, ran diagnostics found f8e1(long/no fill error code, no hot water to unit, advised customer that they need a plumber to correct, unit is operating as designed"

Near Glendale Ave, Cleveland, OH 44128
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc: not coolingFound temps at 50 I ff section and 46 in freezer. Found unit only has a partial frost pattern. Compressor is running, pulling .56 amps. Needs compressor, evaporator, and drier; ordrng 1 W10507884 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)"

Near Hopkins Rd, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HC0 Installed new part unit tested good

Near Light House Ct, Mentor, OH 44060
Corina B.

Corina B.

DRYER MAYTAG MGDC300BW1 CC that there is rattle when running. Found a support roller worn. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Overbrook Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW "Cc unit not flowing cold water Customer stated clothing comes out hot and can’t seem to get a cold washRan diagnostics, found code f0e4 for spin limited by temp. Found cold and hot water lines reversed. Corrected water lines, ran auto test. Op test good."

Near Orchard Ave, Aurora, OH 44202
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 "CC that the unit does not wash. Ran diag F5E2 – LID LOCK FAULT, F5E2 – LID LOCK FAULT. In manual test the lock, passed. water did not come threw. Ran calibration. Ran a manual test, nothing would turn on except the lock. Started a normal cycle started to fill. Will need a new control"

Near Belmont Dr, Brooklyn Heights, OH 44131
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced Icemaker. No water coming into the Icemaker. Took house line off from valve. Found no water coming into unit. Customer had needle style valve in basement, closed and opened back up. Water started flowing to unit. Water was called into Icemaker. Told customer give it a couple of days and off the ice is still low production they will need to change out the house valve to a new quarter turn style valve. Op test ok"

Near Tenney Ave, Amherst, OH 44001
David R.

David R.

RANGE WHIRLPOOL WOS72EC7HS01 "Replaced part, tested. Op test ok"

Near Cooper Foster Park Rd, Amherst, OH 44001
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC2 "Customer complaint a lid is no locking then unit shuts off, confirmed, lid lock tests good, unit needs new control; ordrng 1 W11130238 (cntrl-elec)"

Near Harrison Ave, Maple Heights, OH 44137
David R.

David R.

WASHER MAYTAG MVWC565FW1 Replaced parts. Pushed unit back into normal spot. Tested. Ran rinse and spin cycle with towels inside. Good. Floor level is not even. Leveled unit as best as possible. Also recommended to customer of anti vibration feet to put onto unit. Also recommended of making sure clothes are evenly distributed and that if something is bunched up to pause and correct clothing before starting back up. Also check owners manual for vibration or off balance. Op test ok.

Near W 37th St, Lorain, OH 44053
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW2830DS03 Installed new part unit tested good

Near Robin Ln, Kirtland, OH 44094
Corina B.

Corina B.

FREEZER FRIGIDAIRE FFFH20F2QWD "CC that the unit is not cooling. No fans or the compressor is running. Checked the thermostat, open. Will need a new thermostat ; ordrng 1 5304513033 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"

Near W Schaaf Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR GE PWE23KMKGES "Cc: small leakCustomer states it has only happened 2 times, and it’s after loading the fridge with groceries. Found ice build up on the freezer floor and in drain pan. Needs drain cleared. Cleared drain. Op test ok"

Near Little Mountain Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR FRIGIDAIRE FFHS2311LBQA Replaced part. Tested. No leakage. Good. Op test ok

Near Toledo Ave, Lorain, OH 44055
Jeff M.

Jeff M.

MICROWAVE MAYTAG MMV4205DB1 Installed new part unit tested good

Near Sterling Rd, Madison, OH 44057
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: stuck in drainFound drain is only roughly 10 inches off the ground. Advised customer stand pipe needs to be at least 36 inches. Found error code f8e1(long fill no fill). Ran auto test and calibration.unit functioning as designed. Op test ok

Near Hawkins Dr, Painesville, OH 44077
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51EC0AS01 "Customer complaint oven should be at temp chosen when it beeps, started to explain waiting a few minutes like 5-15 after beep to allow temps to cycle and settle"

Near John Rd, Olmsted Township, OH 44138
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint washer not washing well, customer removed agitator and found teeth smoothed over on shaft and agitator, quoted to replace gearcase W11255272 and agitator W10908289, customer does not want repair at this time, left quote; used 1 SHIPPING (shipping and handling) from stock"

Near Glenside Ln, Olmsted Township, OH 44138
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4800BQ1 "Customer complaint that lid lock light would not shut off, no lid lock light on when tech arrived, ran diagnostics found f5e1(lid switch fault)f5e2(lid lock fault), and f5e3(lid unlock fault) error codes, lid locks and unlocks in manual test cycle, unable to duplicate the problem , unit is operating as designed"

Near McCracken Rd, Maple Heights, OH 44137
David R.

David R.

DRYER WHIRLPOOL WGD4850HW0 "Cc of heat, said clothes seem to not dry all the way. Ran unit, confirmed good airflow outside. Put a towel in there, took off little door window to make sure ignitor and flame coming on. Put on timed dry 70 mins. Tested temp, good. Ran for 25/30 mins, heat coming on and cycling off/on every 2/3 mins, heat is working. Went over load size and time being put on per owners manual. Unit test good. Op test ok"

Near Missouri Ave, Lorain, OH 44052
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit tested good

Near Tote Rd, Rock Creek, OH 44084
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 "Cc unit will stop cycle by itself, has done multiple times. Customer has tried turning on and off power. Still unit is stopping mid cycle or towards the end of cycle without completing. Also at one point, UI was not working. Ran diagnostics, no error codes. Went through all service mode. All components working correctly. UI console is accepting all commands. Labor is Covered, under extended warranty, parts are covered. Ordering controls.*** ; ordrng 1 W11105845 (console) and 1 W11305293 (cntrl-elec)"

Near Lake Rd, Avon Lake, OH 44012
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 Cc unit filter cannot be insertedFound tensioner bent in filter housing. Manipulated to let filter fit. Op test good.

Near Walnut Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WMH32519HZ1 Sanded arc spots Painted over marks Installed pegs Ran unit test OP Test Ok

Near Maplewood Dr, Solon, OH 44139
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE204EPA4 Installed upper rack slides and adjusters. Op test good.

Near Hall St, Chagrin Falls, OH 44022
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW3 CC that there is a loud banging noise in the spin. Found the basket tilted forward. Adjusted the legs. Started a rinse and spin with towels. Optest ok.

Near Lawndale Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Cemaker failed needs replaced. The unit is getting power ; ordrng 1 241798231 (ICE)

Near Sandusky St, Conneaut, OH 44030
Brian M.

Brian M.

MICROWAVE WHIRLPOOL WOC54EC0HS02 Installed UI Set up Ran test bake OP Test Ok

Near Brighton Dr, Aurora, OH 44202
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit leaking at door bottomCustomer states there’s water coming from the black tube in the bottom of the door, usually about an hour in. Ran diagnostics, cycle all functions normal, no codes. Ran quick wash cycle, no leaks. Advised customer that some condensation from vent tube is normal for these units when vent cycle starts. Unit is working as designed."

Near Hazelwood Dr, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7000DW4 "Cc unit not workingFound console powering on but not accepting commands. Was able to get into diagnostics, but no codes stored. Replaced control and console using customer supplied pre Id part. Checked voltage at outlet. Good at 122v and correct polarity. Ran auto test and calibration. Op test good."

Near E Hill Dr, Chesterland, OH 44026
Jason N.

Jason N.

DRYER MAYTAG LDG9606AAE "Cc unit drum noisyConfirmed drum noise, rollers or belt pulley worn. Ordering both.; ordrng 1 WP6-3037050 (pulley) and 2 12001541 (bearing & roller asy)s and 2 306508 (BEARING KIT )s and 1 WPY312959 (belt)"

Near Sugar Bush Ln, Gates Mills, OH 44040

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