Service History 80

We serviced a
AMANA WASHER
Model NFW5800HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 06/25/2021
Cc: not spinningFound error codes f9e1(long drain) f0e2(oversuds). Ran quick test cycle. Found unit has a slow drain. Pulled drain pump. Found drain plugged. Cleared drain. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Corina B
Job Details: 06/25/2021
CC that there is frost in the freezer. Confirmed. Found a gap in the freezer liner. Called t/l unit is non repairable.
We serviced a
WHIRLPOOL DRYER
Model LEQ9858PW1
Near University Heights, OH 44118
Jason N
Job Details: 06/25/2021
"Cc unit not drying. Checked power into unit, good at 244v L to L, 123v L to N. Checked all thermals, found element open. Still waiting on truck stock element. Ordering heater element. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 279838 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 06/25/2021
Cc unit front panel needs replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 06/25/2021
Customer showed pop took picCc unit not cycling properly Found issue to be cold valve Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Elyria, OH 44035
David R
Job Details: 06/25/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Jeff M
Job Details: 06/25/2021
The unit is not cooling. The is vary little heat transfer and all most no frost pattern. Needs a new compressor and evap.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Ui dryer)
We serviced a
WHIRLPOOL WASHER
Model WTW8100BW0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 06/25/2021
Installed hub. Ran test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/25/2021
"Found water pressure not strong enough when downstairs and found saddle valve advise customer to change to quarter turn valve also close saddle valve and open twice no there getting better pressure it may was corroded but is correct issue customer is going to buy the bin for left door no need to come back they will install ; ordrng 1 WPW10212139 (Bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Maple Heights, OH 44137
Jason N
Job Details: 06/25/2021
"Cc unit emitting odor, possible gas leak. Customer stated unit had started to emit an odor when using cooktop or oven. She had gas company out to inspect, they did not find a gas leak, but told her it may be a gas/air mix issue and to have unit looked at by appliance company. Ran operation test, flames look good, blue flames. Combustion has an odd odor, not a gas smell. The house has a strong varnish odor. Asked customer about any floor resurfacing or painting that was recently done. Wood floors were redone several weeks ago. Called wp techline to document, Chris, chemicals from home air being pulled into primary air source, no issue with unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ
Near Independence, OH 44131
Jason N
Job Details: 06/25/2021
"Cc unit freezing food in ff section on left sideCustomer had recently changed temperature setting to try to remedy, found customer had made unit colder in both compartment. Reset both temps to 2 snowflakes. Also showed customer how to adjust deli drawer damper on left side to reduce freezer airflow to deli drawers. Advised customer to allow 24 hrs for settings to take effect and then monitor product in ff section."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Strongsville, OH 44149
David R
Job Details: 06/25/2021
"Cc unit wasnt spinning, after a while got everything to work, has done about 15 loads with no problems. Checked diagnostics, no error codes. Went through and tested all components, good. Ran a normal cycle and then drain and spin and agitation and spin working correctly. Unit test good. Op test ok"
We serviced a
GE REFRIGERATOR
Model GTH18CBDERBB
Near Andover, OH 44003
Jeff M
Job Details: 06/25/2021
The evap fan motor is getting loud est only ; ordrng 1 WR60X23584 (Fan motor) and 1 S
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Williamsfield, OH 44093
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Door
We serviced a
GE DISHWASHER
Model GDT720SSF0SS
Near Streetsboro, OH 44241
Brian M
Job Details: 06/25/2021
Cc of leak Found leak coming from wash motor housing and a cracking in sump plastic Motor is NLA ; ordrng 1 WD26X20551 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Brooklyn, OH 44144
Corina B
Job Details: 06/25/2021
CC that there is a noise. Confirmed. Found the damper making a noise. Will need a new damper. ; ordrng 1 W11236851 (Diffuser)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Mentor, OH 44060
Joe O
Job Details: 06/25/2021
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Strongsville, OH 44149
David R
Job Details: 06/25/2021
"Cc unit is loud in spin. No error codes . Loud spinning coming from gearcase. Gave estimate to customer for everything. Customer paid SVC only. Does not want to go ahead with repair. ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Cam) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model DE303
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/25/2021
Cc that the unit does not starts right away you have to press timer more than 3 times to get it to start and that it making noises. Confirmed. Unit need rollers belt and pulley thats making the noise they are in bad shape and the door switch is working good unit will need timer. Timer is not longer available. Cust will not fix; ordrng 1 306483 (Timer) and 1 WP6-3037050 (Pulley) and 1 WPY312959 (Belt) and 2 12001541 (Rollers)s
We serviced a
MAYTAG DRYER
Model MED6230RHW0
Near Parma, OH 44134
David R
Job Details: 06/25/2021
Replaced UI control. Tested different cycles. Good. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near North Ridgeville, OH 44039
Marie V
Job Details: 06/25/2021
"Cc that the side lights on fresh food section arent working. Confirmed.removed all freezer and 4 from fresh food and tested no good. Called bj ask about we check power coming out of control led board 15 vdc to top lights no volt to freezer and side.unit will need board. Cust will not fix. ; ordrng 1 W10830288 (Led Board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 06/25/2021
"Found belt stretch and pulley skipping replace from t/s the ran calibration and auto test pass ran twice ,also no error found opt test ok ; used 1 W10721967 (PULLEY), and 2 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Valley View, OH 44125
Jason N
Job Details: 06/25/2021
"Cc unit not dispensing ice.Checked ice container, no ice in container. Found ice maker turned off. Turned ice maker back on, ice maker harvested. Unit is working as designed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
Cc that the unit shows DRN and couldnt open the door and she had to unplug unit and wait and plug back in to get it to unlock. She ran rinse and spin and I was able to see unit was showing done. Replace drain pump from T/S. Ran auto test. Op test ok; used 1 W10876600 (Drain pump) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
Replace pump tested u it. Unit drains all the way every time. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Gabriel P
Job Details: 06/25/2021
"Replace electronic controls,ran calibration and auto test pass also ran normal cycle pass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ice maker adapter
We serviced a
MAYTAG DRYER
Model MDG600BWW
Near Willoughby, OH 44094
Joe O
Job Details: 06/25/2021
Installed knob. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7809AWQ2
Near Solon, OH 44139
Jason N
Job Details: 06/25/2021
"Cc unit not washingRan diagnostics, found codes 6-1 for low water flow, 6-4 for float switch open. Ran diagnostics test cycle, wash motor did not turn on. Checked voltage to motor connector. Wash motor receiving 117v. Unit needs motor/pump assembly. Customer not repairing at this time, estimate only.; ordrng 1 W10806701 (Wash motor/pump)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/25/2021
Cc unit lights flickering Customer states some lights are flickering in ff section and freezer light is also out. Found freezer light module open. Found service pointer and s-code for parts and labor coverage. Replaced freezer led light using customer supplied pre id part. Illumination returned all both compartments. Op test good.
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDS
Near Chagrin Falls, OH 44023
Jason N
Job Details: 06/25/2021
"Cc unit door bottom loose and pieces fell out.Found bottom door retaining blocks broke away from door bottom. No parts available for this unit. Removed door, used bottom door cross brace to secure door glass outer panel. Advised customer no parts available, and that this will be just as good at restoring functionality to unit. Customer agreed. Door now secure, op test good."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Cleveland, OH 44105
Jason N
Job Details: 06/25/2021
"Cc unit door popping open Customer stated door will randomly pop open during a cycle and stop the unit. Replaced strike and catch using customer supplied pre Id parts. Ran dryer op test for 10 minutes, dryer door staying closed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Fairview Park, OH 44126
Marie V
Job Details: 06/25/2021
"Cc that the agitator is not moving. Ran diag no error codes. Ran auto test pass, started a load with towels everything tested good. Advice cust to only put 6-7 bath towels and that 1-2 tablespoons of He detergent should be used. Explain cust about the unit if it goes off balance what to do co corrected.Op test ok"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Dan H
Job Details: 06/25/2021
"Installed new control, found leak at filter drier, repaired and recharged, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Chagrin Falls, OH 44022
Dan H
Job Details: 06/25/2021
"Cleared evaporator, installed new control and door gasket, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Ui and valves
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/25/2021
"Cc unit loud Found gearcase to be extremely loud Needs gearcase and clutch ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Chesterland, OH 44026
Brian M
Job Details: 06/25/2021
"Cc unit loud and buzzing Found unit not heating and making buzzing noise Needs mag and transformer Magnetron is under 10 year warranty ; ordrng 1 W10733412 (transformr) and 1 W10818686 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Independence, OH 44131
David R
Job Details: 06/25/2021
Replaced FZ light switch. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Middleburg Heights, OH 44130
David R
Job Details: 06/25/2021
Replaced icemaker fan. Turned ice on. Let customer know to give over the weekend to have a full basket of ice. Unit test good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Replace parts, tested unit and calibrated unit . Op test ok"
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Cc that they had someone repair unit because it was leaking and replaced bellow, unit still leaking and there was water remaining on unit whent not been used. Found bellow not pu on properly it a little twisted which is not going to seal properly and it will leak, took bottom panel off and started normal cycle. Couldnt get unit to leak but i followed water marks it comes from bellow, adjusted and ask cust to look at the washer where water comes in and make sure is dry now and verify tomorrow, that will allow us to verify if water valve is shutting all the way or not. Couldnt duplicate issue, but corrected bellow for cust and adjusted UI because the buttons were off place, UI was not clicked on. Op test ok. Cust will monitor."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 06/25/2021
"Installed new capacitor , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS2
Near Cleveland, OH 44143
Dan H
Job Details: 06/25/2021
"Customer complaint that door falls open, found door links broken, unit needs new link kit; ordrng 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44105
Jason N
Job Details: 06/25/2021
"Cc unit tub dropped down too far and unit did not fill with water only making a hissing sound.Customer stated the load she washed cause the tub to drop down too far, unit didnt fill with water, stayed in sense mode, was only making a hissing sound? Ran diagnostics, no codes stored. Leveled unit, ran auto test and calibration. All functions passed. Pulled drain hose outlet from wash tub drain hole to prevent siphoning. Advised customer based on load size, tub will drop, this is normal. Unit is working as designed at this time, could not duplicate any issues."
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details: 06/25/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 45 degrees, freezer section temperature at 30 degrees, partial frost pattern on evaporator, unit needs new fresh food section evaporator and compressor, compressor is covered under 10 parts warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11492867 (Evaporator) and 1 W10832994 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Berea, OH 44017
David R
Job Details: 06/25/2021
"Customer had POP, 4/11/21. Ran entitlement, good. Took pics and got Model/serial. Cc that rod hanging from unit. Goes to hinges. Reconnected in correct position. Good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Montville, OH 44064
Jeff M
Job Details: 06/25/2021
As soon as you close the door the unit turns on even when the machine is offs in standby mode. Needs a new control board motor relay is stuck; ordrng 1 W10845086 (Control) and 1 S
We serviced a
JENN-AIR RANGE
Model JES9800CAS01
Near Chardon, OH 44024
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Main control
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Jason N
Job Details: 06/25/2021
"Cc unit not starting a cycle, not washing dishes.Ran diagnostics, found codes 6-4 for float switch open, 7-1 for no heat. Wash pump did not turn on in diagnostics cycle. Checked power to pump motor, good at 122v. Unit needs wash pump/motor. Replaced using misc truck stock. Ran diagnostics cycle in entirety to reset heater circuit. Op test good. ; used 1 WPW10591570 (Wash pump/motor) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WW1
Near Olmsted Township, OH 44138
David R
Job Details: 06/25/2021
"Replaced main control tested, good. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW2
Near Seven Hills, OH 44131
Corina B
Job Details: 06/25/2021
Replaced the thermistor and the moisture sensor. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44129
Corina B
Job Details: 06/25/2021
Replaced the control. Brought core back for return. Ran a calibration. Started a quick wash with sheets. Adjust to wrap the sheets or clothes around the basket. 6-8 bath towels equals a full load. Optest ok. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KSRI22FNWH00
Near North Olmsted, OH 44070
Corina B
Job Details: 06/25/2021
"CC that the unit is not making ice. Confirmed. Checked the door sensors, stays solid when shutting the door. Found the ice maker stopped mid cycle. Will need a new ice maker. ; ordrng 1 WPW10190961 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near North Olmsted, OH 44070
Corina B
Job Details: 06/25/2021
"Replaced the harness, cover, ui, control and drain pan. Brought the core back for return. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW02
Near Westlake, OH 44145
Corina B
Job Details: 06/25/2021
Replaced the drain tube. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Elyria, OH 44035
Gabriel P
Job Details: 06/25/2021
Found compressor not starting control not starting compressor ordering ; ordrng 1 W11368891 (Inverter box)
We serviced a
KENMORE DRYER
Model 110.6022251
Near Westlake, OH 44145
Marie V
Job Details: 06/25/2021
"Cc that the unit takes too long to dry. U it is heating and cycling. Check vent found lint stuck in lint trap, remove and check blower wheel, cleared all out, put unit back together heard this noise and took unit apart from front , found belt almost broken, showed cust and replaced from T/S. Put all back together and advice cust to call dryer vent wizard to get vent cleared out, most likely is clogged up. Op test ok; used 1 341241 (Belt) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Lakewood, OH 44107
Corina B
Job Details: 06/25/2021
"CC that the unit is not draining. Confirmed. Found the drain hose clogged. Used a plastic water line to clear the clog. Started a cycle drained. Will need a new drain hose. ; ordrng 1 807117001 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Corina B
Job Details: 06/25/2021
"Cust is emailing the receipt to the office. Talked to JY. CC that there is a noise when first starting in the spin. Found the gearcase leaking oil. Will need a new gearcase, cam, belt and shifter. ; ordrng 1 W10721967 (Cam) and 1 W10913953 (Shifter) and 1 W11423758 (Gearcase) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.46602502
Near Painesville, OH 44077
Jeff M
Job Details: 06/25/2021
Installed the new part op tested good. Control
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Eastlake, OH 44095
Dan H
Job Details: 06/25/2021
"Customer complaint of f8e4 error, no water in drip tray, float switch is connected, started normal wash cycle, unit filled and began washing, no leaks found, drain pump is working, unit is leaning forward , unable to level due to install , unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDB01
Near Andover, OH 44003
Brian M
Job Details: 06/25/2021
"Uninstalled unit from platform Recovered refrigerant Installed compressor and evap using lokring Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok ; used 1 W10895738 (7.5/6), 1 W10895713 (8.5/8), 1 W10896689 (5/4), 1 W10895716 (8.5/6), and 1 W10896678 (6/1.8) from stock"
We serviced a
MAYTAG DRYER
Model 110.786327
Near Willoughby, OH 44094
Joe O
Job Details: 06/25/2021
Cc: intermittently not heatingRan test cycle. Found gas coils failing. Need gas coils. Replaced gas coils. Tested. Op test ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Elyria, OH 44035
Gabriel P
Job Details: 06/25/2021
"Found water line vibrating behind unit,correct and explain customer,opt test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHP519ESS2
Near Avon, OH 44011
Marie V
Job Details: 06/25/2021
"Cust bough a 3 year extended warranty, took pics. Cc that they were unit unit and it make a piping noise and then started to smell like wires burning. Ask for a cup with water to test, no noises , no smell. Couldnt duplicate issue. Took panel off and inspected wiring on unit. Everything looks good. Tested unit 3 more times no smell no noises. Couldnt duplicate issue. Advice cust to take a video when using it to help whit disg, at this point unit is working as designed."
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near North Madison, OH 44057
Jeff M
Job Details: 06/25/2021
Sometimes the buzzer works sometimes the buzzer doesnt. I was not able to get it to work for me needs a new buzzer and switch; ordrng 1 WP694419 (Buzzer) and 1 W10117655 (Switch)
We serviced a
WHIRLPOOL RANGE
Model WFG361LVQ1
Near Cleveland, OH 44111
Corina B
Job Details: 06/25/2021
Replaced the harness and igniter. Heated oven to 300*. Optest ok.
We serviced a
KENMORE DRYER
Model 11066922501
Near Mentor, OH 44060
Brian M
Job Details: 06/24/2021
Cc of no heat Inspected and verified no heat Checked power and tightened power lead bolts Checked and removed lint from below Ran cycle and checked heater Heater is working properly at this time
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Willoughby, OH 44094
Brian M
Job Details: 06/24/2021
Cc unit not starting Found unit functioning properly at this time Stopped and started several times to test OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Willoughby, OH 44094
Brian M
Job Details: 06/24/2021
Complaint of not washing properly Inspected unit could not see an issue Could not fully run test no water hook up In store
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSC2324VF1
Near Cleveland, OH 44144
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid, heater and bimetal are good, unit needs new control and defrosted, customer does not want repair at this; ordrng 1 5304512770 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model RF3628XGW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/24/2021
"Found door frame on top missing one screw correct issue also found loose connection on one of coil correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/24/2021
Installed the new part op tested good. Lid
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/24/2021
Found no noise with unit ran few test and no issues
We serviced a
ELECTROLUX STACK W/D
Model EIFLS55IW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/24/2021
Upon my arrival I plug the machine and ran a drain and spin tested good. I ran a second cycle filled it with water cancel the cycle drained it out drain pump is clean and clear. Customer is using way too much soap this can be an issue. I was not able to duplicate an issue unit tested good
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 06/24/2021
Found same results as hv diagnose customer need electrician
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Olmsted Township, OH 44138
Marie V
Job Details: 06/24/2021
"Cc that the unit does not wants to start a cycle, that when you press start the lights goes on and then it starts filling and then shuts down. Turned unit on and started a normal cycle, unit started sensing, drilling and agitating. Cust said that how is possible that when we are here the washer starts but she have to struggle to get it going. Ran diag found error code f0e9 OB pause, explain cust that when the unit stops and she have to come back and start the unit she has to rearrange clothes and then started back on , unit will continue where it was left of. Unplugged unit and waited and then plugged back in. Had cust start unit. Explain that she has to press the turn on button fist and then start for 3 seconds and unit will start the cycle, unit is working as designed. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Strongsville, OH 44149
Marie V
Job Details: 06/24/2021
"When arrived unit stopped cooling completely, took fresh food sec evap off and Che frost pattern had none, removed insulation from cap tube side and some refrigerant started entering evapo, put unit on step 4 and waited for 3way valve to open. Heard it very low, unplugged unit and installed a piercing valve on compressor and took pressure started going up to 55. Added nitrogen on the system 120psi , cant find leak. Called whirlpool tech line. He told me to replace 3way valve. Is sound like a restriction but is more likely that the 3way valve is not rotating. Unit will need 3way valve. 3 job count.; ordrng 1 W11094466 (3way valve)"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland, OH 44113
Marie V
Job Details: 06/24/2021
"Cc that the unit is not cooling properly and that the ice maker is making lots of ice and water all over freezer. When arrived ice maker was off cust said that previous tech from where they bought unit took it off , she said it was not install good it was on and angle. Took temps fresh food section at 40* and freezer at 17*. Unit has a good frost pattern. Found water tank frozen and frozen food on fresh food section. Followed SP. And replace fresh food section thermistor. Advice cust not to overpack unit , it needs a good air flow so food in the back wall will not freeze and that to monitor unit in the next few days and see how it works. Optest ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX), and 2 WR02X11330 (5/16 UNION) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
David R
Job Details: 06/24/2021
"Reviewed work, determined that icemaker is not needed. Found service pointer for heater kit that will be needed. Sending over for new estimate to give to customer ; ordrng 1 W10301586 (Heater kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/24/2021
Installed ice maker. Cleared ice maker fault code. Ran manual ice maker harvest test. Tested completed 01. Op test good.
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Marie V
Job Details: 06/24/2021
"Replace control and ignitor, oven light will not shut off with door close, found door latch needs to be replaced and we only receive 7 screws will have to order another one for cust , ask if it needs us to come back and install cust said he can do it .cust will order latch we will put in for him. Leaving job open we also have to order screw. Do not schedule until cust call us back that hes got the latch to replace. ; ordrng 1 Wp3368921 (Screw)"
We serviced a
MAYTAG WASHER
Model MAH7500AWW
Near Solon, OH 44139
Jason N
Job Details: 06/24/2021
"Cc unit leakingRan quick wash cycle. Unit started leaking as soon as dispenser filled the tub. Found tub fill hose from dispenser had come part ways off of tub connector. Reattached using hose clamp. Started wash cycle then spin and drain, no leaks found, op test good."
We serviced a
GE DRYER
Model DBSR453EB1WW
Near Lakewood, OH 44107
Jason N
Job Details: 06/24/2021
"Cc unit not shutting off.Ran dryer op test on timed dry, timer not advancing. Unit needs timer. Customer not repairing, estimate only. Collected service call only. ; ordrng 1 WE4M271 (Timer)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conneaut, OH 44030
Jeff M
Job Details: 06/24/2021
The unit has a f6e2 needs new ui and control est only ; ordrng 1 W11195970 (Control) and 1 S and 1 W11135391 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Marie V
Job Details: 06/24/2021
Replace evaporator fan. Started running. Advice cust to allow unit 24 hours to reach normal temps. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Avon Lake, OH 44012
Marie V
Job Details: 06/24/2021
"Replace mullion. Hav cust test door, and he tested ice and water as well. Is working good .Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB0
Near Cleveland, OH 44102
Corina B
Job Details: 06/24/2021
Wrong part right number. Took pictures office to reschedule. ; ordrng 1 W11467648 (Inner door) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBW01
Near Chardon, OH 44024
Joe O
Job Details: 06/24/2021
Installed damper. Tested. Op test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44102
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Maple Heights, OH 44137
Brian M
Job Details: 06/24/2021
Cc bin broke Needs bin No need for return visit customer to put in ; ordrng 1 W11162443 (cover)
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Grafton, OH 44044
David R
Job Details: 06/24/2021
"Front loader. Cc unit not not spinning. Could of turned spin speed option off by accident. Ran diagnostics, no codes. Ran test cycle, good. Unit is spinning. Checked back of unit, all components and wires are good. Put a load in drain/spin. Unit working correctly. Started a cycle before I left. Customer to monitor. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model GEW9200LQ1
Near Rocky River, OH 44116
Corina B
Job Details: 06/24/2021
CC that there is a scraping noise. Confirmed found the blower housing hitting the drum. The cabinet to the dryer is not lined up with the bottom of the dryer. Relined the cabinet and base. No scrapping noises. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Elyria, OH 44035
David R
Job Details: 06/24/2021
Replaced mullion rail. Let customer know about humidity option on control panel as well. Unit test good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pierpont, OH 44082
Jeff M
Job Details: 06/24/2021
The hub ASSY was stripped out I replaced it with ts op tested good ; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 06/24/2021
Call tech line spoke he ask to replace valve ; ordrng 1 W11243758 (Valve)
We serviced a
WHIRLPOOL RANGE
Model WFE301LVS0
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/24/2021
Installed switch and burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHW1
Near Rocky River, OH 44116
Dan H
Job Details: 06/24/2021
"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, ran test cycle, heater is working, unit is operating as designed"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HTB
Near Rocky River, OH 44116
Dan H
Job Details: 06/24/2021
"Installed new ice maker, op test good"