Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Brian M.

Brian M.

WASHER MAYTAG MVWB835DW1 Cc unit leaking Found water valve seeping Replaced using truck stock OP TEST OK Advised customer to replace hot water hose due to it leaking at the back of the machine and rusted pretty bad ; used 1 W11165546 (VALVE7988) from stock

Near Meloy Rd, Kent, OH 44240
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 CC that the unit is not cooling. Fz 3* ff 45*. Checked the evap good frost pattern. Advised cust to put water jugs into the ff section to fill the ff section. Called SM to explain better why this is needed to be done. Optest ok.

Near Tuckahoe Ave, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 CC that there is frost in the freezer. Checked the gasket found the bottom of the gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Optest ok.

Near Bradley Rd, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc some food freezing on left side of FF section. Temp in FF 39*, Fz temp 1* Checked service test and showed all thermistors passing. Checked damper, good. Turned unit to basic 8 hour defrost. Thermostat in FF was out of place, corrected. Gaskets look good. Set Fz temp up degree higher. Op test ok"

Near W Shore Pkwy, North Ridgeville, OH 44039
David R.

David R.

DRYER WHIRLPOOL MEDX655DW1 "Cc burning order. Took apart unit, didn’t see any clothing or excess lint anywhere. Checked blower wheel, good. Ran on all temp cycles, and everything cycled up and cycled off as normal. Ran unit while back vent was off and checked heater element and everything checks normal. Lint trap was clean. Op test ok."

Near Tail Feather Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE WHIRLPOOL WFC150M0EW3 "Installed new control, op test good"

Near Bowfin Blvd, Brook Park, OH 44142
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that lid does not lock, found lid split in back causing it to not be able to close properly, unit needs new lid, customer has extended warranty From hhgregg, customer had to call whirlpool since hhgregg is out of business , customer will have to call whirlpool again; ordrng 1 W11101059 (lid), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allanwood Dr, Cleveland, OH 44129
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE334GBS0 Replaced the dispenser. Ran a calibration. Optest ok.

Near Summerhill Dr, Avon, OH 44011
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: not making iceFound temps in ff at 46 degrees and freezer at 20 degrees. Found no stored error codes on ice maker or unit. Found compressor loud. Needs ff evap, compressor and drierParts show under a 5 year parts and labor warranty.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Ridgeview Ln, Willoughby, OH 44094
Dan H.

Dan H.

RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint that the trim around door glass is coming off, confirmed, glue has failed leaving sharp edge exposed, unit needs new outer door glass; ordrng 1 W11249559 (glass-door)"

Near Vernondale Dr, Parma Heights, OH 44130
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC5 Cc unit is loud when spinning Found gearcase to be loud Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Delores Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Icemaker nonstick coating is starting to deteriorate the emitter and receiver are faulty needs replaced ; ordrng 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec) and 1 WPW10251076 (icemaker)

Near E 216th St, Euclid, OH 44123
Brian M.

Brian M.

WASHER AMANA NTW4516FW1 Installed gearcase and splutch Ran auto test and calibration OP TEST OK

Near Diagonal Rd, Streetsboro, OH 44241
David R.

David R.

RANGE GE PGB995DET2BB Replaced part. Tested at 350*. Unit cycled on and off. Op test ok

Near Crescent Dr, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Upon arrival unit in a continuous drain mode.. let unit complete cycle and stop. Ran diagnostics and was getting one error code f8e1 long fill no fill. After allowing unit to stop all functions wete normal. Ran service cycle and unit passed. Cleared error codes for any further repairs Unit op test good (customer well ran dry previously)

Near Schramling Rd, Pierpont, OH 44082
Joe O.

Joe O.

WASHER WHIRLPOOL WFW94HEAW2 "Cc: continuously drainingFound error codes f3e1(water level system error) f5e4(door not opened between cycles) f5e2(door lock error) f8e1(no water entering or pressure issue). Checked connections. Cleared error codes, ran quick test. Tested power to pressure sensor. Found pressure sensor receiving 5vdc. Found pressure hose clear of debris or suds. Ran quick cycle. Functioning as designed. Op test ok"

Near Valleyview Dr, Painesville, OH 44077
Joe O.

Joe O.

WASHER KENMORE 110.2130201 "Cc: won’t drain or spin, leakingFound error code f7e1(basket speed fault). Ran tach test. Tested good. Ran auto test. Found bearings extremely loud. Unit ran through all cycles. Could not duplicate issue. Needs gear case.Customer does not want to repair at this time"

Near Garretts Cove Dr, Eastlake, OH 44095
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Cc: freezing up in the bottom of freezer, rear vent freezing up, and ice maker not workingFound ice buildup on the freezer floor, found frost starting to build up on the vent for evap fan. Installed drain tube and steamed out ice. Ice maker cycled as designed. Found evap fan has some shaft Play. Needs evap fan. Customer does not want to repair the evap fan at this time."

Near Edgehill Rd, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDHV CC that there is frost I. The freezer. The gasket sent is the wrong color. Steamed out the gasket. Used Vaseline around the gaskets. Optest ok.

Near Graystone Dr, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GI0FSAXVY012 Installed control and ui. Programmed unit. Op test ok

Near Maple St, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 "Installed new parts unit did not test well I started checking the wiring harness I found a broken wire at the capacitor. The wire was not obviously broken it was broken inside the wire shield about a half an inch up I splice the wires back together unit tested good. Machine needs a whole wiring harness; ordrng 1 W10903238 (HARNESS ), used 1 W10913953 (ACTUATOR) from stock"

Near Tioga Trail, Kirtland, OH 44094
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 CC that the freezer does not cool. Ff 45* ff 42*. Checked ff and Fz evap partial frost patterns. Ran step 4. 3 way valve opened. Will need a new ff evap. Parts are covered under warranty.

Near Cahoon Ledges, Bay Village, OH 44140
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc noise and not draining. Found drain pump not working, debris caught inside and not allowing blades to move. Replaced from t/s. Tested. Calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"

Near Independence Dr, Lorain, OH 44053
Arthur V.

Arthur V.

WASHER MAYTAG MHW5630HW0 Customer complaint unit gets to about 1 min left then continues to spin for a long time afterwards. Customer said they experienced a error but don’t remember what it was. Ran diagnostics no errors listed. Called techline and discussed usage with customer and techline. All service checks i did with techline were good. Ran the service cycle (about 8 min per techline ). Found unit is plugged into a gfi that is also suppling power to customer sump pump. Advised customer thru techline unit should be on a propery grounded polarized outlet dedicated to the washer. Coukd not duplicate isdue. Customer to monitor and get error listed if it happens again

Near Red Oak Ln, Geneva, OH 44041
Jeff M.

Jeff M.

WASHER MAYTAG MVWC7ESWW0 I found the unit not spinning or agitating it sounded like the motor was trying to work I found a broken wire at the clip I was able to temporarily splice the wire together to see if it would work and it did.

Near Sutherland Ct, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER GE GDT580SSF8SS Found no response from touchpad. Called techline and talked to Tracy. Found unit in a electronic shut down. Procedure is hold select cycle and start for 5 sec. then after all lights except lick light goes off hold cycle select for 5 sec till you hear a beep then press any button to reset. This is a built in protective device on the bd

Near Cross Creek Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFF2558DEM00 Cc unit not making ice and top of door gasket ripped Found ice maker in the off position Turned back on unit harvested and water filled Needs door gasket ; ordrng 1 W10830162 (gasket-fip)

Near Willow Cir, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc dispense dripping occasionallyChecked hinge connector, checked connections on back on unit. Found copper line coming up from floor with a kink in it, straightened out. Replaced water valve with customer supplied. Ran dispense test, watched dispense for 5 min, no drips present. Op test good."

Near Pheasant Ct, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint that unit is squeaking, wheels are slightly creepy when doors are opened and closed, lubed wheels, op test good"

Near Ralph Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER WHIRLPOOL WFW75HEFW0 "Cust showed pop, sent pic. CC that the unit will not unlock. Ran diag F3e1 WATER LEVEL SYSTEM ERROR F8e1 NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED. Checked drain pump, clear. Checked the pressure hose, good. Ran a CO test. Started a quick cycle. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near Literary Rd, Cleveland, OH 44113
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Cc when she gets ice she finds brown oil inside of door Removed auger motor found same residue on the bot or of motor Needs auger motor shaft and plate ; ordrng 1 W10822606 (motor) and 1 W11347435 (PLATE ) and 1 WPW10347114 (shaft)

Near Northbrook Trail, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

RANGE KITCHENAID KFGD500ESS00 Did not find any issue when check temp it read 365 and 355 and on cast IRon handle was 350 show customer how to calibrate temp opt test ok

Near Illinois Ave, Lorain, OH 44052
Brian M.

Brian M.

WALL OVEN JENN-AIR JJW2827IM00 Installed upper and lower control board and UI board Ran several test bakes with meat probe unit is functioning properly at this time

Near N Ridge Dr, Novelty, OH 44072
Arthur V.

Arthur V.

REFRIGERATOR GE GSS25JERFCC "Found unit not defrosting. Found heater open Needs replaced. ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Thorntail Ct, Painesville, OH 44077
Corina B.

Corina B.

RANGE KITCHENAID KGRS202BSS0 Replaced the harness and igniter. Optest ok.

Near Lindazzo Avenue, Cleveland, OH 44114
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found washer washing when arrive press cancel and drain all water out then ran diagnostic found error code f0e2 over suds advise customer not to use a full cup of detergent and f0e5 off balance load advise customer what to do on that situation,opt test ok"

Near Mckinley St, Lorain, OH 44052
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Customer complaint that unit is not heating, confirmed, found element and thermal cut off open, new element and thermal cut off, op test good ; used 1 279816 (CUTOFF), and 1 279838 (ELEMENT) from stock"

Near Pearl Rd, Cleveland, OH 44109
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Cc: not coolingFound ff section at 58 degrees. Found freezer at 12 degrees. Rear wall of freezer completely frosted over and evap fan sounds like it is hitting ice. Pulled evap cover found evap completely frosted over. Entered manual defrost. Unit is defrosting, heater pulling 380 watts. Cleared frost build up. Needs control. ; ordrng 1 5303918686 (control and housin)"

Near Georgetown Ln, Madison, OH 44057
David R.

David R.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc no ice. Found water line going to icemaker had ice in it. Melted out. Went through test mode, icemaker cycled and called for water. Op test ok"

Near Bears Paw, Elyria, OH 44035
David R.

David R.

WASHER MAYTAG MVWX700XW2 "Cc wet clothes at end of cycle. F7E1 basket speed fault. Basket will not spin at all. Took off tub ring, nothing on sides. Looked underneath and oil/grease from gear case is on all the lower components of unit. Got basket free, loud grinding noise and still not turning complete 360. With all the grease on the components and the shape of the machine, I told customer probably not worth fixing. do not order parts; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Walnut Dr, Amherst, OH 44001
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334DWH0 "Cc unit shutting down after starting cycleRan diagnostics found code 8-4 for drain motor electrical problem. Ran diagnostics cycle. Code 8-4 at end unit did not drain completely. Drain cycles intermittent. Checked resistance on drain motor, good at 93 ohms on all pins. Unit needs control. Customer not repairing at this time, estimate only."

Near Cableknoll Ln, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit is flashing f6e3 error, confirmed, unit is flashing f6e3(acu cannot year user interface) error code, unit needs new control and user interface, customer does not want repair at this time ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 58th St, Cleveland, OH 44144
Jeff M.

Jeff M.

WASHER WHIRLPOOL NTW4516FW3 The cold water valve was off. Unit op tested good. I have the part

Near Bradford Rd, Cleveland, OH 44121
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 The Icemaker where the water fills into the unit was frozen I removed the ice unit tested good

Near Sheryl Dr, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFTR1814TW Installed the tape unit op tested good. Customers frustrated that the repair for the cracked Weiner is a piece of white tape

Near Northfield Ave, East Cleveland, OH 44112
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5JHEXTQ00 Installed switch bracket and lever spring clip. Dispense test good.

Near Marshview Ln, Mentor, OH 44060
Dan H.

Dan H.

RANGE KITCHENAID KODE500ESS01 "Customer complaint that oven does not get up to temperature you set it to, started bake in both upper and lower oven for 350 degrees, thermometer in upper oven customer is using is 30 degrees lower than actual temperature, upper oven temperature after preheat at 360 degrees, lower oven temperature after preheat at 359 degrees , unit is operating as designed"

Near Coldstream Rd, Cleveland, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Cc unit multiple problems Customer showed popCustomer stated freezer has ice, found only normal condensation glaze on shelf surfaces, advised her that’s normal. She said there is a gap on refrigerator side. Found small gap on center mullion, filled in with silicone, she said she can still see it. She said there are scratches on shelves. She showed me light scratches on bottom on ff door shelves, advised customer that is cosmetic. She when she dispenses ice with it come out too fast and goes out of her cup. Tested dispense, normal dispense.

Near Marilyn Ln, Eastlake, OH 44095
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 Cc unit wasn’t spinning properly Ran diagnostics found error for overflow suds Ran auto test no issue ran test load with 7 towels Unit spun out correctly OP TEST OK

Near Pekin Rd, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "CC that there is white residue. Ran diag F8E1 – NO FILL, LONG FILL.. found drain hose 2’ into the stand pipe? Re adjusted the drain hose. Cust is using 1 pod. Advised 6-8 bath towels equals a full load. Optest ok."

Near Belle Ave, Lakewood, OH 44107
Corey L.

Corey L.

DRYER MAYTAG MEDX655DW1 "Installed new push start relay, op test good"

Near Birchmont Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL MHW5500FW1 "Customer complaint that unit doesn’t go through cycle , ran diagnostics found f3e1(water level system error) and f8e1(no water detected entering unit) error codes, ran test cycle, unit completed test cycle, found a lot of suds build up in tub, advised cutting to run a clean washer cycle, ran quick wash cycle, unit filled to normal water level and began washing, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent

Near Som Center Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KFCS22EVWH5 "Customer complaint that unit is not making ice, cycled ice maker , ice maker cycled but did not fill, valve is good, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock"

Near Orange Tree Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW1 "Customer complaint of squeaking noise, ran manual test cycle for heavy agitate, no squeaking noises heard, no gear oil on outside of gear case, ran high speed spin, no unusual noises heard, unit is operating as designed"

Near Lawton Ln, Pepper Pike, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MRT311FFFH00 "Customer complaint of a noise and had video, sound is evap fan hitting frost build up, found bottom right corner of fridge not meeting cabinet, the door does not look straight, top more compressed than the bottom as of door is warped, gasket reaches when giving bottom corner of door and extra push, applied petroleum jelly to corner, we are going to try training gasket to cabinet before replacing door, advised customer to reapply petroleum jelly on that corner for the next 5-7 days and help to push door until gasket is trained, if unable to train gasket to cabinet unit will need door LW10668765 replaced"

Near Thornton Dr, Parma, OH 44129
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS1 "Customer complaint keeps sparking non stop again, confirmed when power is to unit burners are sparking, power to unit is correct and properly grounded, spark wire harness failed, replaced harness with part sent, op test good, tested all burners sparking on and off 10 plus times, op test good"

Near Brook Rd, Olmsted Falls, OH 44138
Corina B.

Corina B.

RANGE GE JGB870DETEE CC that the lower oven does not heat. Found the igniter at 0 amps. Replaced the igniter from t/s. Touched the tip of the igniter used both igniters from t/s. Heated oven to 300*. Optest ok; used 2 12400035 (IGNITER 5299) from stock

Near Overlook Rd, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint top drawer in freezer popped off again because the drawer is bowing up, confirmed drawer is bowing up, customer stated there is usually frozen vegetables and things on top drawer, suggested trying to add heavier items like meats on top shelf to prevent bowing, said he tried that, called tl, spoke with Andrew suggested evenly distributing items to prevent bowing, suggested removing drawer and sitting level with weights to flatten once drawer is room temp move to freezer with some weighted items still to keep drawer from bowing while the plastic stiffens from the cold temp to possibly retrain drawer to allow clips of drawer front to have a bite on drawer"

Near White Tail Run, Columbia Station, OH 44028
Jason N.

Jason N.

RANGE MAYTAG MGR8700DS3 "Cc unit oven temp not accurateRan bake test to 300 degrees, let cycle, read temps in oven, reading 270. Calibrated oven +30 degrees. Reran bake test, reading 305 degrees, op test good."

Near Chardon Rd, Kirtland, OH 44094
Corey L.

Corey L.

WASHER MAYTAG MVWC425BW1 "Customer complaint washer was leaking from fabric softener knob, seen a streak of what looked like water on console under fabric soft control, customer stated she wiped it and it kept coming out and was worried it would cause harm to the electrical, no evidence of water on inside of console, ran hot and cold several times to check for spraying leaks, no leaks found, unable to duplicate the problem, unit is operating as designed"

Near Chandlers Ln, Olmsted Falls, OH 44138
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Cc freezer not cold enoughTemps in freezer reading 30 degrees. Pulled evap cover, found evap with only first coil frosted. Unit has refrigerant leak. Quoted sealed system repair. Customer not repairing at this time, estimate only."

Near Sunview Rd, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Cc unit not coolingCustomer stated Ice cream will not freeze and there’s constant water in ff unit. Checked temps, freezer reading 7 degrees, ff at 50. Found corrosion on ff evap and only partial frost pattern on freezer evap. Tapped system, low side in a 10 in/hg vacuum. Unit has a sealed system leak. Will need sealed system repair. Customer calling wp. Estimate only at this time. Collected service. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Dines Rd, Novelty, OH 44072
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 "Installed control board, ran auto test and calibration. Op test good."

Near Berkshire Dr, Chardon, OH 44024
Jeff M.

Jeff M.

WASHER AMANA NTW4605EW The suspension has failed needs replaced ; ordrng 1 W10780045 (suspension)

Near Mentor Ave, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KUDF204ESB00 Installed UI display and wire harness. Turned cooling on. Advised customer to allow 24 hrs for temps to return to desired.

Near Hemlock Point Rd, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Replace liner repair kit,opt test ok"

Near Mills Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

RANGE KITCHENAID KSDB900ESS0 Customer needs an electrician there is no power at the range also needs new bezels customer can install ; ordrng 1 W10814133 (bezel-knob)

Near Mayfield Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Replace control and took core with me for return opt test ok

Near Rachel Ln, North Ridgeville, OH 44039
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW2 CC that there is a loud noise when it starts. Ran diag no codes. Started the a normal cycle with the water valve on and off. No noise. Advised cust to take a video of the noise. Optest ok.

Near Lauderdale Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOC54EC0HS01 "Use cast iron pot and preheat temp on broil to 450 and preheat to 450 everything work opt test ok ,no issue"

Near Trevi Ct, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD4815EW2 Found open fuse at the blower housing replace from truck stock opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock

Near Martin Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT118FFFH04 Customers is still having a freezing/cooling issue with the refrigerator unit needs a new control board and the Thermistor ; ordrng 1 W11108173 (THERMISTOR) and 1 W11353815 (CONTROL )

Near W 58th St, Cleveland, OH 44144
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 "The main control is non responsive. The unit is getting 120v. The control needs replaced. Est only ; ordrng 1 W10625696 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 38th St, Cleveland, OH 44115
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit will not start. Found the ui not plugged in. Plugged ui in. Bought ui back for return. Optest ok.

Near Lake Rd, Bay Village, OH 44140
Joe O.

Joe O.

WASHER GE GTW750CSL0WS Cc: won’t startFound start button not functioning. Unit would not allow me to enter diagnostics. Or start any cycle. Needs control.Part shows out of stock. Office to reschedule.; ordrng 1 WH22X29348 (CONTROL)

Near OH-193, Andover, OH 44003
Dan H.

Dan H.

DRYER MAYTAG MEDC465HW0 "Customer complaint of lint build up in outside vent, lint screen is in good condition and installed properly, good airflow outside, unit is operating as designed"

Near Clare Ave, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR GE PFSS5NJWASS CC that unit would turn off and had to reset the unit. Unit was unplugged when arriving. Plugged unit in the fans and the compressor are not turning on. Will need main control and ui.

Near W Oakland Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WHIRLPOOL BATH WHIRLPOOL WDF780SLYB0 "Found arm hole clogged with wax clean them out took pictures show customer ran auto test with 4 cups the same size on bottom shelf and check temperature on water was 120 degrees all four cups have water in them heating element temp was 211 degrees ,opt test ok"

Near Berkeley Dr, Westlake, OH 44145
Dan H.

Dan H.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed"

Near Preston Rd, Warrensville Heights, OH 44128
Corina B.

Corina B.

DRYER ELECTROLUX EIMED60LT3 CC that the unit will not turn. Found a pair of underwear in the blower housing. Removed the underwear. Optest ok.

Near Huntington Woods Pkwy, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new auger motor, plate ,and seal, op test good"

Near Anthony St, Maple Heights, OH 44137
Brian M.

Brian M.

RANGE WHIRLPOOL KODE500ESS02 Wrong glass was ordered Needs inner glass ; ordrng 1 W10827059 (door)

Near Centerville Trail, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint that unit is freezing things in fresh food section , fresh food section temperature between 41 and 46 degrees , customer has a thermometer in fresh food section that reads 32 degrees , temperature of thermometer at 46 degrees, air damper is opening and closing, fresh food section thermistor passes control test, freezer section thermistor passes control test, nothing found frozen in freezer section , unit is operating as designed"

Near Lorimer Rd, Cleveland, OH 44134
Jason N.

Jason N.

REFRIGERATOR GE GSH25JSXNSS "Cc unit not coolingCustomer stated freezer went then ff section. Confirmed temps in both compartments 55 degrees. Compressor running, drawing .25 a. Used bullet piercing valve. Low side at 22 in/hg vacuum., unit has sealed system leak. Customer calling home warranty.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Newell Creek Dr, Mentor, OH 44060
Dan H.

Dan H.

WASH/DRY COMBO WHIRLPOOL WGTLV27HW0 "Customer complaint that unit will not agitate or spin, ran diagnostics found f2e1(stuck key) and and f7e1(basket speed faults ) error codes, unit is not spinning or agitating , found capacitor broken, is new capacitor from truck stock surplus, op test good ; used 1 W11158830 (capacitor ) from stock"

Near Torrance Ave, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 Found ventilation out side clogged advice customer correct issue also customer had flex foil explain them is a fire hazard no issue found with dryer opt test ok

Near Sorrento Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADM2 Found error f7e1 no heat and f9e1 diverter can’t find home position motor not starting will need pump assembly customer will not repair

Near Avon Belden Rd, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWX655DW1 "Cc: not draining, not spinningFound error code f5e2(lid lock fault). Found lid lock trying to lock found dirt and debris stuck in lid lock. Needs lid lock.Customer does not want to repair today."

Near Carmody Dr, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR AMANA ARS2464BS Cc: not coolingFound temps in both compartments at 66 degrees. Compressor not running. Found unit cooling was off. Compressor started running. Only pulling .7 amps. Tapped the system. Found unit in a 20 in vac. Needs compressor evap and drier. Customer does not want to repair at this time.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock

Near Painesville Warren Rd, Painesville, OH 44077
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: not going through cyclesFound drain pipe laying on the floor. Found error code f8e1(long fill no fill). Ran auto test and calibration. Op test okAdvised customer the drain can’t sit on the floor.

Near New St, Fairport Harbor, OH 44077
David R.

David R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced parts, ran test cycle, heater came on, op test ok."

Near E Herrick Ave, Wellington, OH 44090
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Cc unit not cooling Customer does not want any repair, only wants diagnosis. Checked temps in ff, reading 61, checked temps in freezer, reading 5. Ran diagnostics on thermistors, all passed. Ran ff evap fan test, fan did not turn on. Found ff evap and cover frosted over. Ran main control version test 128 from service pointer W11329116C , version same back 5.0.0. Should be 7.0.0 or higher. Called wp techline, Adrian, said main control and evap cover needs replaced.

Near Richmond Rd, Lyndhurst, OH 44124
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc: shelving not leveled, dispenser just drips, no flowAdjusted shelve. Found unit is not receiving proper water pressure. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Messing with the water valve managed to get some water pressure back. Op test ok"

Near Barley Dr, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Cc of water leaking. Found plastic line to house kinked from when unit was installed. Refrigerator is good. Op test ok

Near Rabbit Run Ln, Wellington, OH 44090
Brian M.

Brian M.

KITCHEN WHIRLPOOL WDT970SAHZ0 Cc unit dispenser not opening properly Found spring to dispenser not in proper position Repositioned spring OP TEST OK

Near S Chillicothe Rd, Aurora, OH 44202
Corey L.

Corey L.

SXS REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint of no cool in both compartments, confirmed room temp in frz & ff, fans are running compressor is not, compressor is super hot, and trying to start every time start dev resets, unit is pulling .1 amp until compressor tries to start and unit pulls 9.5amps until start dev trips, compressor is seized, unit needs compressor CFC job, customer in process of moving, this new house and has receipt with pop at old house, advised customer we cannot order the part until we receive pop and to email or text us a pic of pop ASAP, unit has not been used and is brand new; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"

Near Park Cliff Rd, Strongsville, OH 44136
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMH53520CW5 Cc unit sometimes doesn’t start and light not always on when opening door Found door switches faulty Replaced door switch from truck stock OP TEST OK used 1 W10450407 (XXX DO NOT RESTOCK XXX6439) from stock

Near Chesterton Ln, Aurora, OH 44202
Brian M.

Brian M.

MICROWAVE GE JVM1950SR1SS Cc unit key pad gave error and started beeping Plugged unit in ran button test OP TEST OK Could not duplicate issue Advised if issue returns it may be a main board issue and gave quote

Near Jody Lynn Ln, Twinsburg, OH 44087
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "Cc all lights flashing. Arrived today, nothing flashing. Unplugged for a min and plugged back in. F9E1 long drain, F8E3 overflow. Ran test mode. Water draining slowly out. Checked drain housing, completely full and blocked. Removed blockage, ran again on test mode and normal cycle. Op test ok."

Near Jerusalem Rd, Vermilion, OH 44089
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Replaced parts, tested, good. Op test ok"

Near Oak Point Rd, Lorain, OH 44053
Brian M.

Brian M.

OTR MICROWAVE WHIRLPOOL WMHA9019HN1 Cc unit powering off and no display Found 4 stored codes for f6e0Replaced door Ran test cycles OP TEST OK

Near Verona Ave, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Installed UI OP TEST OK

Near Robin St, Ravenna, OH 44266
Corey L.

Corey L.

DRYER MAYTAG MED6630HW0 "Customer complaint dryer is rattling, confirmed could hear rattle within 5 min into cycle, unit is moving too much, found unit teetering on front left and back right feet, corrected feet, rattling stopped, opened and closed door while restarting a cycle, let run for about 25 minutes while repairing washer, noise did not return, op test good"

Near Glen Coe Dr, Brecksville, OH 44141
Jeff M.

Jeff M.

FREEZER WHIRLPOOL WRS588FIHZ00 Installed new part unit op tested good

Near Dorchester Dr, Cleveland, OH 44119
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WOC75EC0HS03 "Replaced the control. Brought core back for return. Optest ng. Called t/l Dustin j8-1 bl to ox-1 red 0 volts. Had me jump the thermal fuse, still did not work. Called RA had me check the fuse, good. Checked the black to red 0 volts. Black to ground 120 volts, red to ground 0 volts. Will need an electrician."

Near Park Pl, Avon Lake, OH 44012
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Cc unit is colder than set point Found diffuser stuck open Installed diffuser Ran diffuser test OP TEST OK

Near Nicodemus Rd, Ravenna, OH 44266
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Found lint filter clogged took pictures customer did not know it had to be clean advise customer to clean it after every cycle ,opt test ok no issue found temp was 160 coming out"

Near Shelly Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL KRFC704FSS02 Replace valvebut found heater wire broken rewire with extra wire call corina she told me that is not going to work for me to order new door ordering ; ordrng 1 W11254954 (dor-fip)

Near Emory Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MHW3505FW1 Cc unit is locked Ran diagnostics found ferror for overload Found unit to have rugs locked inside Opened door removed rugs ran auto test OP TEST OK Advised that rugs with rubber backing is recommended for this washer

Near Root Rd, Conneaut, OH 44030
Corey L.

Corey L.

WASHER MAYTAG MHW6630HW0 "Customer complaint washer buttons not working only power button works, confirmed control knob and power button are the only functioning selections, unit needs new console, replaced with pre I’d part, op test good, took core for return"

Near Glen Coe Dr, Brecksville, OH 44141
Corina B.

Corina B.

DISHWASHER GE GDF520PGJ2WW Replaced the main control. Did not need the ui. Credit cust for the ui. Started a normal cycle. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near W 202nd St, Fairview Park, OH 44126
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Cc: sounds like pop corn, rattling noiseFound damper extremely loud. Heard a slight popping noise from rear of fridge when compressor started. Pulled unit out noise stopped.Pushed unit back in noise came back. Found a piece of tape on power cord sitting in front of vent for condenser fan. Needs damper.; ordrng 1 WPW10594329 (control)"

Near Courtney Ct, Chardon, OH 44024
Corey L.

Corey L.

RANGE KITCHENAID KFGG500ESS2 "Customer complaint there was something burning and smoke bellowing out of oven so baking soda was dumped in vents of bottom to put out flame, found dog food brought into the unit by bake burner, removed dog food, unit is operating as designed, advised customer to remember to never open the door with a fire it will bring in oxygen and feed the fire, shut off unit and let flame go out"

Near Alexander Rd, Bedford, OH 44146
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc: leaking from ice dispenserFound temps in ff section at 43 degrees, and freezer at 23 degrees. Evap fan running and rubbing. Found ice maker error code e5(timed ice making). Found freezer evap frosted over. Entered manual defrost. Unit defrosting. steamed remaining ice. Needs control and ice dispenser door.; ordrng 1 W10807590 (cntrl-elec) and 1 WPW10577864 (door-ice)"

Near Gregory Ct, Mentor, OH 44060
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WML55011HW0 Cc: blower fan and light won’t turn onFound blower and light not powering on. Control receiving power. Need control.; ordrng 1 W11206164 (panl-cntrl)

Near Academy Ct, Painesville, OH 44077
David R.

David R.

FREEZER UPRIGHT FRIGIDAIRE FFFH20F2QWC "Cc not freezing. Evap cover had a little amount of ice on it. Evap frozen over. Fan is good, heater is good, control temp good. Defrost timer not working. Ordering defrost timer. Will need to also steam out *** try for last call of the day; ordrng 1 5304518034 (DEFROST TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Prospect St, LaGrange, OH 44050
David R.

David R.

RANGE MAYTAG ACF3355AW "Cc F3-1 error. Error code is sensor or sensor circuit. Tested sensor at 70* and read 1070, good, harness is good. Need new control, 32059503W control NLA. Parts to research"

Near Hale Rd, Oberlin, OH 44074
Jeff M.

Jeff M.

REFRIGERATOR GE GFE29HSDASS "Fresh food section is not cooling the evaporator fan is not running there’s a module update for this unit that also requires the fan to be replaced; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R882802 (refer sum module ver), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Johnnycake Ridge Rd, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed control, ui, and fill tube. Tested ice maker. Switched unit back to Fahrenheit. Ice maker functioning. Unit staying in Fahrenheit. Op test okStill needs door. Office to reschedule ; saved tckt"

Near Richardson Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR MAYTAG WRT518SZFM00 "Cc no cool. Ff 40*, FZ 35*. Took off cover, no frost pattern. Ordering evap and dye filter.*** 3 count job.; ordrng 2 W10143759 (drier (service))s and 2 W10314197 (bracket)s and 1 W10570572 (shield) and 1 W10836706 (evaporator)"

Near Forest Hill Dr, Amherst, OH 44001
Corina B.

Corina B.

RANGE AMANA AER5735QAS "CC that there is a noise in the control. Checked the terminal block, good. Plugged in unit found the main control popping noise. Will need a main control. Part is nla. ; ordrng 1 74008673 (CONTROL)"

Near Coffinberry Blvd, Fairview Park, OH 44126
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4855HW1 CC that the unit will not start. Control not starting. No led light on control. Replaced the control. Brought core back for return.Found drain pump clogged with a clip. Removed hair clip from drain pump. Pump turns on when starting a cycle and does not turn off. Will need a drain pump. ; ordrng 1 W10919003 (pump-water)

Near W 119th St, Cleveland, OH 44111
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc ice clumping in ice container. Checked ice door and gaskets, all checked good. Customer wanted ice maker replaced even though I told him it was not the issue. Replaced ice maker using customer supplied. Advised customer if not using ice regularly that ice will clump in bin. Advised to empty ice maker approx every 2 weeks to prevent. Op test good."

Near E 65th St, Cleveland, OH 44103
Jason N.

Jason N.

WASHER WHIRLPOOL WFW92HEFW0 "Cleared drain pump, basket full of debris. Ran auto cycle, unit functions normal. Advised customer to run a clean washer cycle to clear system."

Near Yeshiva Ln, Wickliffe, OH 44092
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit clumping in binCustomer stays ice clumping in bin and then leaking from dispenser.Checked ice door gasket and operation. Checked ice container seal. All checked good. Asked customer if she uses ice regularly, she says she does not. Advised her that ice clumping will occur. Advised her to empty ice container approx every 2 weeks to avoid. Customer also says the trim on her selves is peeling off. Advised her that is cosmetic and will not be covered under warranty."

Near Haselton Rd, Cleveland Heights, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL LA6800XTW0 Installed tub pads. Ran spin and drain cycle. Op test good.

Near S Green Rd, South Euclid, OH 44121
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9500TW03 Installed door hinge. Door op test good.

Near Davidson Dr, Highland Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced the thermistor. Steamed out evap. Optest ok."

Near Lynn Haven Rd, Parma Heights, OH 44130
Gabriel P.

Gabriel P.

DRYER GE DPSR610EG7WT "Found top bearings where basket sit on door broken causing to make squeak sound also idler pulley damage given estimate on what she needs she will not repair,opt test ok"

Near St Andrews, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FGTR2045QF1 Found no frost pattern on freezer evap temp on both side is about 55 degrees and going up took pictures off evap there is a leak on the system customer already know the value of getting it repair he will not fix

Near Balthazar Cir, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR MAYTAG MFI2569VEW "Cc no ice. Water is good coming from dispenser. Found ice maker full of ice, switch is in on position. Went into service diagnostics, icemaker not cycling on its own. Tested dual valve, was giving off and on readings. Ordering icemaker and bales. ; ordrng 1 67006322 (water inlet valve) and 1 WPW10190981 (icemaker)"

Near Whitehead Rd, LaGrange, OH 44050
Jeff M.

Jeff M.

DRYER MAYTAG MEDX655DW I turn the unit on it did not shake at all

Near Mentor Ave, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE204ESS0 Replaced the pump and motor. Ran a calibration. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Oxford Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

STACK W/D KENMORE 2661532210 Check voltage to outlet 253 v check voltage terminal 253 ohm out door switch had up to 000 ohm when door open is open no continuity check voltage to control 123 v I think is control calling ge tech line spoke chad he said it will need a control he will think about it

Near Columbia Rd, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017HB2 Replace control opt test ok

Near Lear Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER GE GTWS8650D0WS "Unit is drain but crack on liquid bleach cover dispenser gave customer and estimate she will not fix she said she will start putting bleach inside basket ,opt test ok ; ordrng 1 WH01X10687 (hose clamp) and 1 WH41X10333 (hose suction) and 1 WH47X10022 (drop in detrgnt disp) and 1 WH47X22999 (tank bulk left asm ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Rocky River, OH 44116
Brian M.

Brian M.

RANGE FRIGIDAIRE LFEF3054TFE Cc burner not working Found burner open and switch shorted Replaced both switch and elements OP TEST OK

Near Queen Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Customer complaint unit not spinning Found unit to agitate when in spin Needs tub hub but can’t get washplate off Washplate bolt snapped in place when trying to remove Needs washplate gearcase and tub hub EST only

Near Windham, OH
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB766FW I increase the dryer sensitivity level to 30% dryer. Unit should perform better

Near Stoney Ridge, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER/B-IN WHIRLPOOL KUDS30IXWH4 I was sent a use electronica control board needs a NEW control. I did install the new user interface hoping it was just the UI but it is the control that is needed; ordrng 1 WPW10380685 (cntrl-elec)

Near Greenwich Ln, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5550XW0 The unit how to search air code I cleared the code ran a calibration cycled unit tested good

Near Monarch Rd, South Euclid, OH 44121
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT511SZDM00 Cc unit not always freezing things Found unit to be set to a high setting Unit shuts down sooner Found product to be temping about 9 degrees in freezer and about 48 In fridge Advised on adjusting the temp to normal setting on a little past it to get proper temps in unit

Near Ivan Dr, Kent, OH 44240
Jason N.

Jason N.

DISHWASHER MAYTAG MDB6650AWW "Installed wash pump and seal kit. Ran wash cycle for 10 min, checked for leaks. No leaks present. Canceled drain, checked for leaks. Op test good."

Near Pebblebrook Dr, Willoughby Hills, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Installed control and ice maker still same issue Called whirlpool. Had me trace wires found wire broken at hinge Needs left door ; ordrng 1 LW11038915 (dor-fip)

Near Country View Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

RANGE AMANA AGR4230BAW3 Replace parts opt test ok

Near W 28th St, Lorain, OH 44052
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Drain hose was on the floor creating a siphon causing the unit to not proceed through the cycle

Near Winchell Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 "I first found the lock failed. A replacement truck stock I was able to further diagnose the machine I found the shaft in the transmission has dropped separating the cam from the transmission. The unit needs a gear case shield can kit; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase) and 1 WPW10427633 (pulley shield), used 1 W11307244 (DOOR LOCK) from stock"

Near E 144th St, Cleveland, OH 44128
Jeff M.

Jeff M.

WASHER WHIRLPOOL n/a The model and serial tag is missing customer does have a proof of purchase that does make the machine under warranty; ordrng 1 W11124712 (cntrl-elec)

Near Belvoir Blvd, Beachwood, OH 44122
Brian M.

Brian M.

DRYER GE GTD33EASK0WW Cc unit not starting Found belt to be broken again Could not find the cause of the broken belt Called and spoke to RA he advised that most likely customer is over loading unit and the torque of the motor is slipping and chewing up the belt. Needs belt and found front bearing assembly to be worn down a Little bit ; ordrng 1 WE03X25314 (bearing top asm) and 1 WE12M29 (GE BELT )

Near Carol Dr, Kent, OH 44240
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc that washplate is spinning freely Found washplate stripped out Replaced washplate Ran test cycle OP TEST OK

Near Fairways Dr, Streetsboro, OH 44241
Joe O.

Joe O.

MICROWAVE WHIRLPOOL WMH53521HZ4 Cc: vent is not correctPulled unit. Found unit is vented out the rear where the vent is located. Re installed unit placed paper towel under unit to show customer it is pulling air through unit. Op test ok

Near Corning Ave, Mentor, OH 44060
Joe O.

Joe O.

WASHER WHIRLPOOL WFW92HEFW0

Near Yeshiva Ln, Wickliffe, OH 44092
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM404EWH3 "Cc: not dissolving detergentRan normal cycle. Found water in unit is warm at start of cycle. Entered diagnostics, Found error code f2e1(stuck key) f6e1(low/no water) f6e4(float switch stuck open) f9e4(lower spray arm error). Found lower spray arm is functioning. No error codes at finish of diagnostics cycle. Unit functioning as designed. Op test ok"

Near Trotter Ln, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer complaint of frost build up in freezer section , no excessive frost found in freezer section , doors are sealing, unit is operating as designed"

Near Bryn Mawr Dr, Painesville, OH 44077
Dan H.

Dan H.

DRYER MAYTAG MGDC300XW0 "Customer complaint that unit is not starting, confirmed, found timer contacts t-w open, should be closed in all heating cycles, unit needs new timer; ordrng 1 WP8566184 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sunset Ave, Independence, OH 44131
Joe O.

Joe O.

WASHER KENMORE 110.296228 "Cc: loud thumping in spinStarted a spin found basket loose free spinning. Pulled agitator. Found brake and drive worn and drive block just spinning. Needs brake and drive assembly, drive block, spanned nut, and motor coupling.Customer does not want to repair at this time."

Near N Creek Dr, Painesville, OH 44077
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Customer complaint that unit is not cooling,fresh food section temperature at 55 degrees , freezer section door 12 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator cover and control, parts and double labor covered per s code S27311; ordrng 1 W11167902 (cover-evap) and 1 W11332011 (CONTROL)"

Near Cheryl Ann Dr, Independence, OH 44131
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ0 "Customer complaint of burning, smell, customer started bake for 350 degrees, no unusual smells noticed, unit is operating as designed"

Near Craig Ln, Broadview Heights, OH 44147
Joe O.

Joe O.

DRYER GE DBVH512EF0WW "Cc: won’t start/just clicksFound belt broke. Tested belt switch. Needs belt.Cust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; ordrng 1 WE12M29 (DRIVE BELT3968), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Travis Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FBS01 Installed ui and ice maker. Tested ice maker harvest and fill. Op test ok

Near Renko Rd, Ashtabula, OH 44004
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not draining, tub is empty, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, tried to repeat, no response from user interface , found loose connection at junction box, tightened, user interface working now, started normal wash cycle, unit filled, canceled , unit drained , repeated several times with same results, unit is operating as designed"

Near Akins Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

DRYER ELECTROLUX EIMGD60LSS2 "Installed new blower wheel/housing, op test good"

Near Amberwood Ct, Broadview Heights, OH 44147
Jason N.

Jason N.

DISHWASHER MAYTAG MDB4949SHZ0 "Cc thinks unit is leaking from underneath. Ran wash cycle, checked all connections underneath. No leaks present. Ran several more tests, no leaks from unit, unable to duplicate leak/floor situation. Advised customer to call Wp consumer."

Near Royalview Dr, Willowick, OH 44095
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW3 "Installed control board and console. Ran auto test and calibration, op test good"

Near Old State Rd, Chardon, OH 44024
Corey L.

Corey L.

WASHER MAYTAG MVWC465HW "Customer complaint lid is locked and won’t unlock, found lid locked, plugged unit in, lid immediately unlocked, unit has not been used, box with user guide and drain hose still in tub, no error codes, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB835DW "Customer complaint of knocking sound, ran manual test cycle for heavy agitate, no unusual noises heard, started normal wash cycle with towels, unit filled and began agitating, no unusual noises heard, unit is operating as designed"

Near Countryside Dr, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint of burning smell confirmed, found adhesive dropped down and landed on defrost heater which was burning off, removed and cleared element of charred debris, ran defrost heater for several minutes until rest of it burned away, cleared adhesive closes to heater, op test good"

Near W 49th St, Parma, OH 44134
Corey L.

Corey L.

COOK TOP JENN-AIR JGD3536BS00 "Customer complaint front right burner not lighting, confirmed, ignitor sparks when starting other burners, spark module failed ; ordrng 1 WPW10475150 (module-spk 125.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Edgewater Dr, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Replaced evap fan, op test good"

Near Redfern Rd, Parma, OH 44134
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit not finishing cycles and making grinding sound. Lid lock error code, off balance error code, over sudes error. Customer also said last tech put screws in on hub and stripped them. I took off washplate, found washplate splines wore down, gearcase splines wore all the way down, screws stripped on hub so basket and tub won’t come off from each other. Ordering basket and tub assembly and all parts connecting to it 3 Job count to put all parts in; ordrng 1 W10512161 (tub asm) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11089264 (filter) and 1 W11307244 (latch) and 1 WP8533928 (screw) and 4 WPW10249633 (screw)s"

Near Butternut Ridge Rd, Oberlin, OH 44074
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4949SHZ0 "CC that the silverware and the tub are wet and get mildew. Checked water temp in sink, good. Ran a calibration no codes. Advised cust to run the hot water in the sink. To run a normal cycle on high temp, sanitize and heat dry. Optest ok."

Near Columbine Ct, Middleburg Heights, OH 44130
David R.

David R.

DRYER MAYTAG MEDX655DW1 Cc no heat. Found thermal cutoff open. Replaced from t/s. Tested. Unit heated and cycled. Op test ok; used 1 279816 (CUTOFF) from stock

Near Freedom Ave, North Ridgeville, OH 44039
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTE234GPS0 Replaced the dispenser. Ran a calibration. Found the water turned off. Ran a calibration. Optest ok.

Near Coopers Run, Strongsville, OH 44149
Corey L.

Corey L.

DISHWASHER MAYTAG WDT720PADM2 "Customer complaint dishwasher not cleaning well or drying, found no heat error, heater and harness good, unit needs new control; ordrng 1 W10854231 (cntrl-elec)"

Near Theota Ave, Parma, OH 44129
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 Replaced the housing and light bulb. Optest ok.

Near Glenbrook Dr, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc no light. Switched had a little frost on it, flicked it once and light came on. Op test ok."

Near Ravenway Dr, North Ridgeville, OH 44039
David R.

David R.

RANGE WHIRLPOOL WOD93EC0AS01 "Replaced part, bottom door unlocked. F1E1 Internal error. Tested out top and bottom oven at 350*. Good op test ok. Customer had another problem with there convection fan messing up and making noise. Checked and it is warped. Ordering part.*** customer will not be home till 3. Add CWOW; ordrng 1 W10794022 (motor-fan ) and 1 W10850808 (washer)"

Near Chelsea St, Avon, OH 44011
Brian M.

Brian M.

DRYER SAMSUNG DV45H6300EGA3 Replaced pulley Ran test cycle OP TEST OK Advised to have duct work cleaned.

Near Surrey Dr, Aurora, OH 44202
David R.

David R.

RANGE WHIRLPOOL WOC97EC0HZ03 "Plugged in unit, came right on, able to scroll and move to different screens, tested, good. Op test ok."

Near Center Rd, Avon, OH 44011
Dan H.

Dan H.

DRYER WHIRLPOOL WGTLV27HW0 "Customer complaint that unit is not heating, Confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter, installed new igniter, op test good ; used 1 279311 (IGNITOR) from stock"

Near Torrance Ave, Brooklyn, OH 44144
Corey L.

Corey L.

DRYER WHIRLPOOL MEDC215EW1 "Customer complaint noise while dryer is running, confirmed found zipper lodged between front of drum and frame, dislodged zipper, op test good"

Near Malibu Dr, Parma, OH 44130
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5090GW "Cc unit locked and won’t accept commandsPlugged in unit, found unit stuck in drain mode. Ran diagnostics, found code f24 for overflow condition. Could not clear drain mode. Could not access unit to check pressure sensor as was installed in small closet space in RV. Unit would need to be made accessible for service. Pre Id pressure sensor and control before next service. Called customer, advised about parts ordering and making unit accessible, he will call when he gets unit out and when parts arrive to reschedule.; ordrng 1 W11044866 (switch-wl) and 1 W11133874 (timer)"

Near Main St, Perry, OH 44081
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit didn’t make ice Customer stated he plugged it in, and waited 24 hrs and no ice was made yet. Ran diagnostics, step 44 and 45 and 47. Ice maker harvest step good. Water fill test good. Thermistor read warmer than temp. There was ice in tray ready for harvest. Replaced ice maker using customer supplied part. Advised customer unit may not have reached low enough temps to produce ice just yet."

Near Main St, Perry, OH 44081
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of noise during spin Found tub hub damaged Inspected Gearcase spline has no issues Installed tub hub from truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near Whitney Rd, Montville, OH 44064
Joe O.

Joe O.

RANGE WHIRLPOOL WFG770H0FZ0 Installed control and oven probe. Ran test bake to 350. Unit cycling heat. Op test ok

Near Orchard Rd, Ashtabula, OH 44004
Corey L.

Corey L.

RANGE WHIRLPOOL SVD48600P "Replaced left door hinge, op test good"

Near Summit Ave, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Cc water dispenser sometimes doesn’t shut off Found paddle getting stuck in Needs new paddle and switch ; ordrng 1 W11243624 (cover4035) and 1 WP12575502 (switch2469), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fox Run Trail, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW1 "C. That unit is not starting, confirmed, power is good, diagnostic led on control is out , installed new control, op test good"

Near Summerland Ave, Cleveland, OH 44111
Dan H.

Dan H.

DRYER WHIRLPOOL WED7400XW0 "Customer complaint that unit is not heating, confirmed, found element open, unit needs new element ; ordrng 1 WP8544771 (element)"

Near Ira Ave, Cleveland, OH 44144
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Not enough line on the process stub to install a valve. Tapped system 20” vacuum. Added Freon low side raised. Frost pattern on evaporator. Will need a compressor. ; ordrng 1 W11092625 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Center Ridge Rd, Rocky River, OH 44116
David R.

David R.

RANGE WHIRLPOOL WOS11EM4EB00 "Replaced parts, found new fan motor blades bent up. Ordering new blower motor.; ordrng 1 Wpw10176670 (blower)"

Near Adele Ln, Olmsted Township, OH 44138
David R.

David R.

RANGE GE PGB995DET2BB "Put new igniter in, had to switch over to the old igniter casing that holds it together otherwise it would be facing backwards. Put down the bottom panel and the new ignitor broke, found that the old ignitor heated up the deflected and warped a pice of metal and causing the new one it hit it and break. Ordering new ignitor.; ordrng 2 WB13X25263 (range igniter glowba)s"

Near Crescent Dr, Avon, OH 44011
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTM354DSS4 The motor came damaged there is pieces missing from plug on the motor I took multiple pictures; ordrng 1 W10805015 (pump&motor)

Near Coventry Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

DISHWASHER GE ZDT915SPJ0SS "Customer complaint that unit said contact technician there’s a leak, started normal wash cycle, unit filled and began washing, no leaks found, no error codes popped up, ran diagnostics found f128(low rinse aid) error code, unit is operating as designed"

Near Woodbine Ave, Cleveland, OH 44113
David R.

David R.

DRYER WHIRLPOOL WED85HEFC2 "Cc of noise. Took front panel off, noise sounds like its coming from motor, ordering motor, blower wheel and belt.; ordrng 1 661570V (belt) and 1 W11086656 (motor-drve) and 1 WPW10211915 (blower wheel)"

Near Chestnut Dr, Berea, OH 44017
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF606ESS01 CC that the light lights are not working and freezing food. Called t/l Steve unplugged the pantry ui will need to replace the door. ; ordrng 1 W10815671 (dor-fip ss)

Near S Sagamore Rd, Fairview Park, OH 44126
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 Replaced the freezer door. Optest ok nameplate did not get order. Cust can install. ; ordrng 1 W10839793 (nameplate)

Near Westwood Rd, Fairview Park, OH 44126
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed adjuster kit. Op test ok

Near OH-46, Jefferson, OH 44047
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked freezer gasket, good. Siliconed the freezer and ff section liner and frame. Steamed out freezer. Used Vaseline around the gaskets. Optest ok."

Near Belrose Rd, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5500FW1 Found error f3e1 pressure system failure and f5e4 door not open between cycle f8e1 overflow condition ran c00 test and drain pump stay on the hole time ordering control and pressure hose and switch ; ordrng 1 W11044559 (hose) and 1 W11201286 (cntrl-elec) and 1 WPW10448876 (switch-wl)

Near Oak Tree Dr N, Lorain, OH 44053

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