Near Beachwood, OH 44122
Brian M
Job Details:
06/25/2019
SXS REFRIGERATOR WHIRLPOOL MSD2574VEQ10 Cc of no cool Found no frost pattern and compressor hot but not running tried to use compressor tool still could not get compressor to run Needs compressor and drier ; ordrng 1 W10233961 (compressor) and 1 WPW10143759 (dryer)
Near Geneva, OH 44041
Arthur V
Job Details:
06/24/2019
WASHER MAYTAG MHW3505FW1 STACKED UNITS Found pump full of rubber backing. Replaced pump after cleaning out failed to fix issue. Unit op test good. Advised customer about rubber backed rugs
Near Madison Township, OH 44057
Arthur V
Job Details:
06/24/2019
SXS REFRIGERATOR GE PSS27SGNABS Found unit needs a defrost heater. Unit a solid block of ice. Est is for customer to defrost unit prior to repair. Customer to discuss with spouse and then decide. Unit is 17 years old
Near Garfield Heights, OH 44105
Joe O
Job Details:
06/24/2019
WASHER AMANA NTW4516FW2 Cc: not going past rinse cycleFound error code for basket speed faultFound unit not sensing basket speedNeeds actuatorReplaced actuatorRan auto test and calibrationOp test ok ; used 1 W10913953 (ACTUATOR) from stock
Near WARRENSVL HTS, OH 44128
Dan H
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that door is not sealing, adjusted door shim to allow door to seal to cabinet, op test good"
Near South Russell, OH 44022
Corey L.
Job Details:
06/24/2019
ICE MAKER WHIRLPOOL GI1500XHW6 "Installed control, ran clean cycle, op test good"
Near North Ridgeville, OH 44039
David R
Job Details:
06/24/2019
WASHER MAYTAG MVWB750WQ0 "Replaced bearing, valves, washplate and hub. Can not replace anything for the top lid, too rusted out and will break. Ran through test mode, checked and no leaks. Op test ok."
Near Elyria, OH 44035
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Replaced drain pan, tested. No leaks, no cracks. Leveled unit back out. Op test ok"
Near Cleveland, OH 44109
Jeff M
Job Details:
06/24/2019
DRYER MAYTAG MGDB765FC0 The user display is non-responsive. 60% of the time it works it will not let me into diagnostic so I can adjust the sensor for the dryness level unit needs a new display board; ordrng 1 W11170247 (UI)
Near Painesville, OH 44077
Arthur V
Job Details:
06/24/2019
WASHER GE WHRE5550K2WW Not spinning or agitating found tube and shaft assy open. Needs tube and shaft assy and motor. Customer does not want repaired
Near Painesville, OH 44077
Arthur V
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Found no power from control to heater. All thermistors check pass. Also many segments on ui display dim and missing. Needs main bd and ui display bd. Reschedule at customer request. Customer has appointments the other days ; ordrng 1 W10894103 (cntrl-elec
Near Cleveland, OH 44128
Joe O
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW2 "Cc: wet clothes at end of cycleFound drain hose sitting too low in drain tubRaised drain tube heightFound error code f7e5 shifter faultTested shifter, functioning as designedRan auto test and calibrationRan drain and spinOp test ok"
Near Fairview Park, OH 44126
Corey L.
Job Details:
06/24/2019
REFRIGERATOR MAYTAG MFF2258VEM0 "Customer complaint items are barely freezing in freezer, confirmed temps were 28 frz and 38 ff, found poor frost pattern on evap and a solid chunk of ice on suction lines, unit needs evaporator and drier, found drip pan crack and ptrap valve missing, quo
Near Brecksville, OH 44141
Dan H
Job Details:
06/24/2019
DISHWASHER MAYTAG MDB4651AWS "Customer complaint that unit is not starting, found handle broken, unit is not filling with water, control is not sending 120vac to fill valve, unit needs new fill valve and door latch ; ordrng 1 W10130695 (latch handle (blk)) and 1 WPW10218822 (cntrl-
Near Fairview Park, OH 44126
Corey L.
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint noise is still present, confirmed noise is quieter but there, quoted to install sticky foam strips under condenser, ok, installed foam, op test good; used 1 819043XXX (XXX DO NOT RESTOCK XXX 12.88) from stock"
Near Shaker Heights, OH 44122
Joe O
Job Details:
06/24/2019
DISHWASHER KITCHENAID KUDC03IVBL3 Installed uiRan test cycleOp test ok
Near Cleveland, OH 44144
Jeff M
Job Details:
06/24/2019
DRYER ROPER RGD4516FW0 The unit is trying to lite. The Glover is glowing gas valves are opening the unit needs a new burner assy and flame sensor ; ordrng 1 W10823508 (FLAME ASSY) and 1 WP338906 (FLAME SENSOR )
Near Lorain, OH 44052
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of frost build up on left hand side of door, customer showed me gap on gasket. Steamed gasket, no gaps. Advised customer to let sit for 30 mins without opening. Op test ok****If problem persist. New gasket, W10571967"
Near Lorain, OH 44055
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Cc of same thing as last time. Build up of ice in Fz at the back of the Evap cover. Air intake is blocked by ice not allowing cold air to enter down there. Hearing noise from fan, can hardly feel air being blown. Checked and resistance is good to heater.
Near Sheffield, OH 44054
David R
Job Details:
06/24/2019
OTR MICROWAVE KITCHENAID KMHS120ESS1 "Cc that sometimes would work, sometimes wouldn’t, intermittent. Interlock switches are bad. Will needs harness. Customer does not want done. Only pay for SVC.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 64.39) from stock"
Near Lakewood, OH 44107
Jeff M
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5600XW3 "The lock is not functioning properly and the unit has two actuator shifter fault codes. The basement is extremely damp which most likely cause the actuator to fail. Estimate only; ordrng 1 W10404050 (lid lock) and 1 WPW10006355 (ACTUATOR ), used 1 SHIPPI
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW2 Cc: wet clothes at the end of cycleFound error code f7e6 motor fault(open clockwise or counter clockwise circuit)Ran test 3 and 3bNeeds capacitor; ordrng 1 W11162560 (CAPACITOR)
Near Cleveland, OH 44102
Jeff M
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL MDBH949PAM4 The unit was leaking i relevel of the unit. I found the right rear foot 3/4 of the way extended causing a leveling issue I adjusted the two rear feet and adjusted the front 2 feet. I ran the unit for 10 minutes unit tested good
Near Bainbridge Township, OH 44023
Joe O
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Cc: no iceFound ice maker would not cycleReplaced ice makerOp test okRan entitlement for purchase date
Near Brecksville, OH 44141
Dan H
Job Details:
06/24/2019
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that oven is not lighting, found igniter continues to ignite after burner lit and then burner shuts off, unit needs new dsi board and igniter ; ordrng 1 W10860916 (module-spk) and 1 WPW10324262 (igntr-oven)"
Near Parma, OH 44129
Corey L.
Job Details:
06/24/2019
WASHER WHIRLPOOL LSR7333PQ0 "Customer complaint washer is stuck and won’t drain, confirmed unit is dead, power is good to timer, timer failed, quoted to replace timer, customer does not want repair at this time, left quote part # WP8546685; used 1 SHIPPING (SHIPPING AND HANDLING) fr
Near Cleveland, OH 44102
Jeff M
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW5000DW1 The unit has a main control fault code along with a lock error and a actuator error the unit needs main control lock and actuator; ordrng 1 W10913953 (ACTUATOR ) and 1 W11116590 (CONTROL ) and 1 W11307244 (LATCH)
Near Broadview Heights, OH 44147
Dan H
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KFCS22EVBL0 "Customer complaint that unit is running too long, fresh food section temperature 44 degrees, freezer section temperature at 34 degrees , partial frost pattern on evaporator , evaporator fan is running, condenser fan is running, can hear compressor tryi
Near Brecksville, OH 44141
Dan H
Job Details:
06/24/2019
DISHWASHER JENN-AIR JDB8700AWP3 "Customer complaint that unit does not stop running, unit needs new control, part is covered under extended warranty ; ordrng 1 W10866118 (cntrl-elec)"
Near Kirtland, OH 44094
Jason N
Job Details:
06/24/2019
DISHWASHER KITCHENAID KDTE304DSS0 Installed listed rack rails. Op test good.
Near Avon Lake, OH 44012
David R
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Cc of water leaking in FF by filter. Found filter housing when water is getting dispensed will leak from the side. Water reservoir doesn’t look cracked but advised customer of the cost if it is. Ordering filter housing. ; ordrng 1 W11194438 (FILTER HOUSI
Near Olmsted Falls, OH 44138
Corina B
Job Details:
06/24/2019
DRYER MAYTAG MEDX655DW1 "Cust showed pop, sent pic. CC that the unit is not drying. Checked outlet, good. Checked outside vent, clear. Turned dryer on high heat cycled off at 205*, sanitize 220*, medium 175*, low 156* air fluff no heat. Working as designed. Optest ok"
Near Bay Village, OH 44140
David R
Job Details:
06/24/2019
DRYER MAYTAG MEDB765FW0 "Replaced overlay and control. Unit started for 5 seconds cut tight off. Tired again and same result. Smelled burning again coming from control. Thermistor and Thermal fuse did not arrive to customer. Heater checks good. Ordering control, overlay, fuses,
Near Rocky River, OH 44116
Corina B
Job Details:
06/24/2019
ICEMAKER JENN-AIR JIM158XYCX2 "Recovered refrigerant, replaced gas valve and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
Near Ravenna, OH 44266
Brian M
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed pump Ran test cycle OP TEST OK
Near Parma, OH 44129
Dan H
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM01 "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 42, freezer section temperature at 18 degrees, unit needs new control and thermistors ; ordrng 1 W10383615 (thermistor,fc 38.98) and 1 W11353813 (CN
Near Streetsboro, OH 44241
Brian M
Job Details:
06/24/2019
RANGE WHIRLPOOL WFG505M0BB2 "Cc that bulb is burnt out and burners kick out when broiling Removed broken bulb, ran test bake to 350 let unit cycle three times Ran test broil to 500 let cycle 3 times both bake and broil have an average cycle time of 3 min At this time everything is w
Near Mentor, OH 44060
Arthur V
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer concerned about droplets of ice collecting at top of freezer and on the top of the door Applied adhesive to door frame where cabinet
Near Cleveland, OH 44139
Brian M
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Cc of not cooling Found power board not sending proper voltage Needs power board Customer does not want to repair at this time
Near Olmsted Falls, OH 44138
Corina B
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "CC that the ice maker is not working. Ff 50 fz 20. Cycled ice maker, good. Ran step 4 checked the evaps freezer evap has a ball of ice at the top. Will need a new ff evap and drier. Office to order parts; ordrng 1 W11116006 (evaporator) and 2 WPW10143759
Near Cleveland, OH 44111
Corina B
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "CC that the unit is not cooling. Ff 56 fz 40 checked the fz evap partial ice and frost on the right hand corner. and ff evap has a frost pattern ran step 4 4-1 30 psi on both low and high side, 4-3 high side 150 psi low 20” vacuum 4-4 high side 125 psi l
Near South Euclid, OH 44121
Jason N
Job Details:
06/24/2019
WASHER MAYTAG MVWX655DW1 "Cc unit making noiseRan auto test, confirmed noise in agitation, cam gear rubbing. Replaced cam using truck stock. Reran auto test and calibration. No abnormal noise present. Op to good.; used 1 W10721967 (PULLEY) from stock"
Near Mentor, OH 44060
Arthur V
Job Details:
06/24/2019
REFRIGERATOR MAYTAG AFD2535DEQ Replaced ice maker. Ice maker cycled and filled. Op test good
Near Solon, OH 44139
Brian M
Job Details:
06/24/2019
RANGE AMANA AER5845RAW Installed element Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Solon, OH 44139
Brian M
Job Details:
06/24/2019
OTR MICROWAVE KITCHENAID KHMS2040WBL0 Cc of no heat Found primary winding on transformer to be way off Found mag to ha e a strong burnt smell Needs mag and transformer Customer does not want to repair
Near Highland Heights, OH 44143
Jason N
Job Details:
06/24/2019
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc unit not cooling enoughRead temps in ff at approx 42 degrees, freezer at 8 degrees. Customer says ice cream is soft. Advised customer on product placement in freezer for airflow reasons. Set cooling to max, advised customer to check temps in unit ff a
Near Euclid, OH 44123
Jason N
Job Details:
06/24/2019
WASHER MAYTAG MVWX655DW1 "Customer Cc unit making noise and not drainingRan auto test, wash plate and basket spins at same time in spin cycle, checked basket hub. Hub worn out, unit needs hub gear. Replaced using truck stock. Reran auto test and calibration. Op test good.; used 1
Near Wickliffe, OH 44092
Jason N
Job Details:
06/24/2019
DRYER MAYTAG MEDC465HW0 "Customer showed popInstalled listed timer. Ran dryer cycle test to confirm timer functions correctly. Time dry set to 30, 10 min cycling, timer now at 20. Op test good,"
Near Cleveland, OH 44121
Jason N
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW4816FW2 "Cc unit not powering onChecked voltage in at control board, good at 123v. Led status light not lit. Unit needs control ; ordrng 1 W11170319 (cntrl-elec)"
Near Sheffield, OH 44054
David R
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc of food freezing in FF section. Noticed that customer has Fz temp set to -5. Checked temp in FZ -4 to -6. And FF is 32-34. Checked thermistors, all working, checked damper, working. Told customer all the cold air is coming from Fz. Turn back to recomm
Near Lakewood, OH 44107
Corina B
Job Details:
06/24/2019
WASHER MAYTAG MVWB765FW3 "CC that the unit does not put enough water in the unit. Started a bedding cycle, with deep water filled 3/4 of a basket. Ran a calibration. Optest ok"
Near Cleveland Heights, OH 44121
Jason N
Job Details:
06/24/2019
RANGE WHIRLPOOL MGR6600FZ0 "Cc unit oven door hinges not closing up correctlyCustomer showed popCustomer had door off, right side hinge slightly bent, would not fit up correctly in receiver. Ordering hinges and receivers.; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10299224 (hinge-d
Near Auburn Township, OH 44023
Brian M
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed doors OP TEST OK
Near Solon, OH 44139
Brian M
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Cc of leak from front left corner Could not duplicate a leak at this time Placed water mat down to help if leaks in near future
Near Parma, OH 44134
Corey L.
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAT02 "Customer complaint water housing door fell off, confirmed, replaced housing with pre id part and water filter supplied by customer, left water mit mat, op test good"
Near Highland Heights, OH 44143
Jeff M
Job Details:
06/24/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Recovered what little Freon was left in the unit remove the old evap and drier. Installed new part. Put the unit in a 29 inch vacuum for 15mins. Op tested good. I charged the unit with 5.3 ounces of Freon. A frost pattern developed on the fresh food evapo
Near Burton, OH 44021
Joe O
Job Details:
06/24/2019
DISHWASHER MAYTAG MDB8959SFZ4 Installed tracksOp test ok
Near Garfield Heights, OH 44125
Dan H
Job Details:
06/24/2019
DRYER WHIRLPOOL WHD3090GW "Customer complaint of smell, no smell or water noticed, started normal dry cycle, unit is heating, no error codes, unable to duplicate the problem, unit is operating as designed"
Near Cleveland, OH 44105
Corey L.
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Replaced parts, held 28” vac for 15 min, added 3.7 oz of r134a, frost pattern developing, op test good, advised customer to allow 48 hrs for temps to settle"
Near Roaming Shores, OH 44084
Arthur V
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Cust states unit was off for about 3 days. No cool no fans etc. customer unplugged unit for about 20 min and plugged back in and unit fired up and is now cooling. Needs a adc control. ; ordrng 1 WPW10366605 (cntrl-elec)
Near Mentor, OH 44060
Jason N
Job Details:
06/24/2019
WASHER WHIRLPOOL NTW4516FW2 "Cc unit not draining again, (water left in clothes)Tub empty when arrived. Ran diagnostics, no codes stored. Checked drain pump, no debris, drain pump operation normal. Ran auto test, all functions passed. Ran calibration. Asked customer what detergent i
Near Chester Township, OH 44026
Joe O
Job Details:
06/24/2019
WASHER WHIRLPOOL WFW75HEFW0 Cc: odor at first drainFound water coming from first drain after wash to have an egg smell. Smells like well water after the wash cycle.Advised customer that there are 2 components inside the washer that can give off an odor. Quoted customer for cleaning
Near Conneaut, OH 44030
Joe O
Job Details:
06/24/2019
DISHWASHER GE GSD2300R20BB Cc: changed switch still not workingFound loose connection on switchOp test ok
Near Wellington, OH 44090
David R
Job Details:
06/24/2019
FREEZER WHIRLPOOL WRX988SIBM03 "Cc of Fz not freezing. Customer said this is their second refrigerator. First one did not cool at all, they exchanged it and this one isn’t cooling either. FF temp is upper 50s, FZ temp in 40s. Has coded FF Evap. FF doors are starting to rust and are scr
Near Geneva, OH 44041
Dan H
Job Details:
06/24/2019
REFRIGERATOR WHIRLPOOL WRX988SIBW00 "Installed new control, op test good"
Near Eastlake, OH 44095
Jason N
Job Details:
06/24/2019
WASHER WHIRLPOOL WTW7040DW0 "Cc unit not completing cyclesRan diagnostics, found codes f7e3 for motor module over current, f0e3 for overload, f0e2 for oversuds, f1e2 for main control fault. Ran diagnostics motor test, all speeds passed. Motor functioning correctly. Lid lock would no
Near Ashtabula, OH 44004
Arthur V
Job Details:
06/24/2019
DRYER GE GTD42GASJ0WW Found open centrifugal switch on motor. Needs motor Order assy ; ordrng 1 WE17X24535 (motor & blower asm)
Near Auburn Township, OH 44023
Brian M
Job Details:
06/24/2019
RANGE KITCHENAID KSDB900ESS2 Cc that unit not baking Found errors for keypad and two codes for f1e1 internal error Called whirlpool and they advised to replace ui and main control ; ordrng 1 W10913685 (panl-cntrl) and 1 W11099784 (cntrl-elec) and 1 W11128223 (display)
Near North Ridgeville, OH 44035
Corina B
Job Details:
06/24/2019
DISHWASHER WHIRLPOOL WDF520PADM0 "Office is closed, maintenance guy is off on fridays. Do not have number for tenant ; schdld next appmnt for 6/25 TUE !"
Near Painesville Township, OH 44077
Jeff M
Job Details:
06/24/2019
DRYER MAYTAG MEDB725BW0 Installed new part unit op tested failed the unit is now actively showing a l2 code I took the unit apart and found the heating coils in pieces and the hi limit THERMO failed. As I was taking the female terminal off the male broke off. The inside of the f
Near Concord Township, OH 44077
Joe O
Job Details:
06/21/2019
DISHWASHER GE GDT655SSJ0SS "Cc: won’t startRan diagnostics, unit not sensing door positionNeeds door latch; ordrng 1 WD21X10490 (latch tub3181), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Saybrook Township, OH 44004
Arthur V
Job Details:
06/21/2019
REFRIGERATOR MAYTAG MRT311FFFH00 customer has two broken door shelves but wants me to order all four I heard the chirping noise the customer complained about for a small period of time. Customer states she went on line they are having alot of issues with this model including the chirp
Near Warrensville Heights, OH 44122
Jason N
Job Details:
06/21/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not draining and bottom panel not put back on demanded new bottom cover plate(it was bent due to only 1 screw holding it on). Customer stated unit still not draining, took a picture, all I seen was some suds in the bottom. Asked customer about de
Near Auburn Township, OH 44023
Joe O
Job Details:
06/21/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc: no coolUnit has no frost patternFound compressor not starting, pulled inverted tested compressor with compressor testerCompressor started and full frost pattern returnedNeeds inverter boardCalled whirlpool tech line to get part number for inverterSpo
Near Harpersfield Township, OH 44041
Joe O
Job Details:
06/21/2019
WASHER GE WPGT9150HMG Cc: e5 error codeRan diagnostics found error code e5(pump failure)Ran manual drain unit draining goodTested pump at inverter board as 11.6 ohms and 120v when runningNeeds inverter boardParts showing nla
Near University Heights, OH 44118
Jason N
Job Details:
06/21/2019
REFRIGERATOR KITCHENAID KSSO42FTX20 "Cc unit over temperature light Reset alarm,ran diagnostics, checked thermistor function and damper door function, all checked good. Checked temp in ff, read 42 degrees, in freezer 2 degrees. Advised customer about product placement on top shelf in front
Near Cleveland Heights, OH 44118
Jason N
Job Details:
06/21/2019
WASHER MAYTAG MVWX655DW1 "Cc unit not draining properlyRan auto test, drain looks slow and weak. Pulled drain pump, found hair lint buildup in drain hole as well as paper clips. Cleared and reran auto test and calibration. Op test good."
Near Independence, OH 44131
Dan H
Job Details:
06/21/2019
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint of grinding noise, found wash plate stripped, unit needs new wash plate; ordrng 1 W10752283 (washplate 106.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairport Harbor, OH 44077
Joe O
Job Details:
06/21/2019
WALL OVEN WHIRLPOOL JJW9530AAW Cc: broil will not shut offFound control and clock boards have burn markingWires Burnt and shortedNeeds control boards and harnessParts showing nla only the clock is showing available
Near Streetsboro, OH 44241
Brian M
Job Details:
06/21/2019
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Cc that unit keeps dispensing Ice and gasket ripped Found ice paddle broken and paddle hitting button Also found front ui partially out and not working and freezer gasket ripped Needs paddle assembly and ui and freezer gasket ; ordrng 1 241778303 (gasket
Near North Ridgeville, OH 44035
David R
Job Details:
06/21/2019
WASHER MAYTAG MVWB835DW0 "Cc of grinding and burning smell. Checked all wiring before plugging in, did not find any burn marks or smell of burning. Checked all wires and harness down to components underneath. F0E3 overload error. Grinding in agitate, coming from gearcase. Will ne
Near Geneva, OH 44041
Arthur V
Job Details:
06/21/2019
DRYER ELE MAYTAG MDE6400AYW Found lg amount of lint around blower wheel causing unit to vibrate badly. Removed lint. Cleaned out cabinet. Op test good
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
06/21/2019
DISHWASHER MAYTAG MDB8959SBW3 "Customer complaint dishwasher wheels on lower rack broke off, confirmed, both back wheels and front right on lower rack broken off, needs new wheel asm, customer only able to use top rack, called techline per request; ordrng 3 W10195416V (dish rack wheel
Near Bainbridge, OH 44023
Joe O
Job Details:
06/21/2019
DRYER WHIRLPOOL WGD7500GW0 Installed drumOp test ok
Near Roaming Shores, OH 44084
Arthur V
Job Details:
06/21/2019
DISHWASHER KITCHENAID KDTE254ESS2 Replaced dispenser door assy. Op test good
Near Strongsville, OH 44136
Corey L.
Job Details:
06/21/2019
WASHER MAYTAG MTW6700TQ1 "Customer complaint washer not draining, confirmed, heard something inside drain while it was trying to drain, quoted to remove obstructions plus the cost of the part if it is needed, ok, removed a small dog neckerchief and a quarter from pump, found fin
Near Aurora, OH 44202
Brian M
Job Details:
06/21/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed plate motor shaft and ice container Refilled bin with left over ice and ran auger test Was able to empty bin with no issue OP TEST OK
Near Columbia Township, OH 44028
David R
Job Details:
06/21/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc no ice. Ran service mode and ice maker not cycling and valve not send water through to icemaker. Checked and power getting to icemaker, wires are good at the bottom at the door. Ordering switches, icemaker, and valve. ; ordrng 1 W10873791 (icemaker) a
Near Cleveland, OH 44103
Corina B
Job Details:
06/21/2019
REFRIGERATOR MAYTAG ABB1922FEB CC that the unit is not cooling. Evap fan and condenser fan are running. Compressor starts amps is 14 amps. Will need a compressor. Cust does not want to repair
Near Elyria, OH 44035
David R
Job Details:
06/21/2019
RANGE WHIRLPOOL WFC150M0EW3 Replaced control. Tested. Ran bake and broil and top burners. Op test ok
Near Chagrin Falls, OH 44023
Dan H
Job Details:
06/21/2019
WALL OVEN KITCHENAID KODE500ESS00 "Installed new control, op test good"
Near Westlake, OH 44145
Corey L.
Job Details:
06/21/2019
DISHWASHER KITCHENAID KUDS35FXSSA "Installed new parts, though when removing power from control wires came free and touched which popped and sparked and killed power to the plug but not the whole receptacle, garbage disposal works but top outlet for dishwasher is dead, customer reset brea
Near Maple Heights, OH 44137
Dan H
Job Details:
06/21/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint of rattling noise and water pooling at bottom, noise is coming from ice maker , ice is turned on but not connected to water, turned ice maker off, found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
Near Avon Lake, OH 44012
Corina B
Job Details:
06/21/2019
WASHER WHIRLPOOL WTW8800YW0 "CC that the unit is making a loud noise in the spin cycle. Started a drain and spin. Found the bearings are worn. Basket is seized to the tub, will need a new basket, tub heater, shield. Office to order parts ; ordrng 1 W10119266 (screw) and 1 W10134571
Near Garfield Heights, OH 44125
Dan H
Job Details:
06/21/2019
DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit stopped working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"
Near Broadview Heights, OH 44147
Dan H
Job Details:
06/21/2019
WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, found evidence of a leak at drain stack, advised customer to have a plumber look at this, unit is operating as designed"
Near Parma, OH 44130
Dan H
Job Details:
06/21/2019
COOK TOP WHIRLPOOL WFE361LVQ0 "Customer complaint that oven cannot be set higher than 275 degrees, found unit set to Celsius, switched to Fahrenheit, op test good"
Near Parma Heights, OH 44130
Dan H
Job Details:
06/21/2019
DISHWASHER KITCHENAID KDFE104DBL2 "Customer complaint that unit is leaking, found drain pump not completely mounted, reinstalled drain pump, op test good"
Near Maple Heights, OH 44137
Jason N
Job Details:
06/21/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Cc unit not cooling again.Found ff evap used over again. Ran diagnostics, steps 1, 2, and 39, all thermistors check passed. Checked door gaskets, all sealing good, no gaps. Called WP techline, Ed, suggested changing ff evap cover and changing to standard
Near Parma, OH 44129
Dan H
Job Details:
06/21/2019
WASHER MAYTAG MVWC565FW0 "Customer complaint that unit is walking and shaking during spin, ran drain and spin cycle, unit is not spinning, found hub worn, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
