We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LKWA
Near Parma, Ohio 44134
Manny
Job Details:
10/01/2021
"Cc unit leaking form the front , found ice buildup on the bottom of the FC draining is clogged up with ice and gunk steamed ice and drain, customer stated that ice maker stop working, ran harvest test on ice maker and failed unit will need ice maker, customer have to Talk to his wife to see if they want us to order the ice maker ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5800BW0
Near Seven Hills, Ohio 44131
Manny
Job Details:
10/01/2021
"Cc unit is still doing the same thing, ran diagnostics and no error codes found, rand calibration and when unit is supposed to spin unit shuts off and come back on in Ui test mode. Calling tech line about the issue and see if the have seen this before and what the best solution will be. He suggested that I replaced control board since there is corruption in the control software. ; ordrng 1 W10581549 (Main board)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Ashtabula, Ohio 44004
Dan
Job Details:
10/01/2021
"Customer complaint that unit was not starting, ran diagnostics found f5e1lid switch fault) and f2e1(stuck key) error codes, lid locks and unlocks, user interface test passed, ran test cycle unit completed test cycle, all components working, unable to duplicate the problem, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Geneva, Ohio 44041
Dan
Job Details:
10/01/2021
"Customer complaint of f8e4 error code, drip tray is empty, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, replaced float switch, unable to duplicate the problem , unit is operating as designed"
We serviced a
JENN-AIRE RANGE
Model JES9900BAB
Near Thompson, Ohio 44086
Dan
Job Details:
10/01/2021
"Customer complaint that right front element is not working, confirmed, found infinite switch not sending power to element, unit needs new infinite switch ; ordrng 1 WPW10185286 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Painesville, Ohio 44077
Dan
Job Details:
10/01/2021
"Customer complaint that unit is not heating properly, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , found gas line shut off, opened gas valve, burner lit, burner is short cycling, disconnected vent, burner stopped short cycling, customers vent has a reducer in it advised customer to remove reducer, and make sure vent is clear, unit is operating as designed"
We serviced a
MAYTAG B/IN REFRIGERATO
Model MBR1953YES2
Near Painesville, Ohio 44077
Dan
Job Details:
10/01/2021
"Customer complaint that water is leaking from lower fresh food section door, confirmed, unit needs new fresh food section door gasket, customer does not want repair ; ordrng 1 WPW10436245 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
10/01/2021
"Found no issue with unit it was off balance load also spin speed was set at low setting advise customer to keep it on max spin,opt test ok"
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
10/01/2021
"Replace control and drain pump,then ran calibration and auto test pass opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Westlake, Ohio 44145
Gabriel P
Job Details:
10/01/2021
"Found drain hose on floor also found cold water off when drain hose was on floor and unit was filling it was draining water at the same time advise customer to make sure hose stay it tub and leave cold water valve turn on,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW
Near Cleveland, Ohio 44115
Marie V
Job Details:
10/01/2021
Replaced control. Started a cycle. Op test okP5 penthouse.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GM0
Near Pepper Pike, Ohio 44124
Brian M
Job Details:
10/01/2021
Cc of upper dish rack just sliding out Replaced rails OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mentor, Ohio 44060
Joe O
Job Details:
10/01/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, Ohio 44035
Angel
Job Details:
10/01/2021
Cc that washer will not agitate on a rinse and spin . Ran diagnostics and found error code F7E6 MOTOR FAULT. Followed all tests required from service matters and passed checked pressure hose good. Ran calibration and auto test passed. Ran a rinse/spin and wont agitate just fills. Will need main control board replaced. Replaced main control board from truck stock. Opt test ok. Took core.; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chardon, Ohio 44024
Jason N
Job Details:
10/01/2021
Installed burner plates. Ran water boil test. Customer stated broil time is about the same as before. Did advise customer last visit that changing burner plates may not change how the unit operates. Unit is operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Marie V
Job Details:
10/01/2021
Replaced the control. Started a cycle. Opt test ok.
We serviced a
GE DISHWASHER
Model GDT580SSF8SS
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
10/01/2021
"Cc unit leaking and water left in bottom Customer stated she took the filter out to clean it and found water standing under the filter. Advised her that is normal for water to remain in that area. Ran wash test, found water dripping from under door. Water is being pushed past door bottom. No excessive sudsing. Unit needs lower spray arm. Customer will install herself. ; ordrng 1 WD22X26621 (Spray arm)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Columbia Station, Ohio 44028
Angel
Job Details:
10/01/2021
"Cc that unit still not making ice. Verified freezer is at 36* and ff section at 51* ice box is at 44* explained to him that ice maker will not work if temperature are not at 16* or lower. Verified freezer evaporator and had a ball of ice on corner and verified compressor and ran at 2.0amps for a minute or so and dropped to .55amps. Will need compressor, and drier filter replaced. Ordering part they were under warranty.; ordrng 1 8201675 (Compressor) and 1 WPW10143759 (Drier filter)"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
10/01/2021
Cc unit not heating up properly Used thermal coupler to verify temps found unit to be about 60 degrees off Temps sensor out of range ; ordrng 1 W10859573 (sensor)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/01/2021
Cc that the unit has an error code . Confirmed ran diag found error code of F1E0 oven user interface failure. All bottom button on display will not work. Unit need UI.; ordrng 1 W11087449 (UI)
We serviced a
KENMORE WALL OVEN
Model 790.96419401
Near North Ridgeville, Ohio 44039
Angel
Job Details:
10/01/2021
"Cc that unit is overheating and getting to hot and getting a f10 error code. Verified power good verified connections good also ohmed out the temp sensor and had 1194 kohms good as well preheated to 350* reached temperature and the broil will not turn off it stays on continuously. Will need control board replaced.; ordrng 1 139091301 (Overlay) and 1 316557245 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Garfield Heights, Ohio 44125
Jason N
Job Details:
10/01/2021
"Cc unit making scratchy/whirring noise.Ran dryer op test for several minutes. Found slight vibration noise from rear vent. Adjusted rear venting and secured with screw. Ran several more minutes, vibration reduced, normal sound levels. Advised customer nothing mechanically wrong with unit, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, Ohio 44105
Jason N
Job Details:
10/01/2021
"Cc unit not cooling, no lights or dispense.Found no lights in unit, no ice or water will dispense. Checked pantry UI, found cavity full of water, board and wires corroded. Unit need pantry UI and door. Found freezer evaporator cover frosted over. Ran thermistor tests, bimetal test 6, reading closed. Ran force defrost test 38. Defrost circuit turned on, amp draw 4.2amps. Ordering main control. Customer also wants to replace broken shelf frame, advised him warranty will not cover, ok, office to contact customer will next service date. ; ordrng 1 W10815674 (Door) and 1 WPW10677119 (Pantry ui) and 1 WPW10675033 (Control board) and 1 W11127833 (Shelf frame)"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/01/2021
Cc that the oven is not working. Confirmed check for power at ignitor has 120V. Unit will need new ignitor. Replaced from T/S. Preheated oven to 350*. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
JENN-AIR RANGE
Model JDRP436HL01
Near Lorain, Ohio 44053
Marie V
Job Details:
10/01/2021
"Replace control, tried to hel cust to get to WiFi. Failed advice to call Jen air to get help to connect. Brought core for return"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, Ohio 44105
Jason N
Job Details:
10/01/2021
"Cc unit stays in sense, not advancing into cycleRan diagnostics, found codes f8e1 for no/long fill. Ran auto test, no cold water coming in. Found source valve shut off, no handle on valve. Opened valve. Reran auto test, all functions passed. Unit is also not level. Leveled unit. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
10/01/2021
"Cc unit beeping, not able to run cycle. Ran diagnostics, found code f8e4 for overflow. Checked drip tray and float switch, no water in tray, float switch continuity check good. Ran wash cycle, filled with water. Wash motor did not turn on. Unit needs wash motor. Part not in stock on Marcone site, office to contact customer with next service date. ; ordrng 1 W11416362 (Wash motor assembly)"
We serviced a
WHIRLPOOL WASHER
Model LSB6500PW0
Near University Heights, Ohio 44118
Jason N
Job Details:
10/01/2021
"Cc unit loud noise and doesnt spin Ran spin test on unit, confirmed basket is not spinning, only grinding noise. Motor jammed, trying to turn gearcase shaft. Basket will spin by hand after releasing brake. Unit needs gearcase. ; ordrng 1 3360629 (Gearcase) and 1 W10820043 (Drive tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Painesville, Ohio 44077
Dan
Job Details:
10/01/2021
"Customer complaint that unit is not cleaning the dishes, ran diagnostics found 4-3(wash motor) and 7-1(no heat) error codes, unit ran test cycle, unit filled wash motor never started, heater is working, unit needs new sump assembly and control; ordrng 1 W10906426 (Cntrl) and 1 W11025157 (Sump)"
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
10/01/2021
"Cc that the drawer does not close all the way. Confirmed. When you push on door right hand side does not move, like something is on the way. Removed drawer and found back cover not aligned preventing drawer from closing. Corrected issue, put back together. Tested. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
10/01/2021
Cc that the unit will not agitate. Ran diag found error code motor fault. Found shifter off place. Replace ran Calibration and auto test . Op test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
10/01/2021
"Cc that the lid broke in the same spot, called tech line spoke with kirt, had me verify with new door if it shuts all the way in the front. Left side is not touching a little, he said level unit to make it touch, whats happening is that the unit not been on a solid floor or not been leveled what it does is that it makes a lot of vibration and it cracks that spot. Should be good now. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Elyria, Ohio 44035
Marie V
Job Details:
10/01/2021
"Cc that the unit is leaking at the left side where the fabric softener is getting dispense. Lifted lid and looked inside, it had a lot of fabric softener hard in it. Removed all out and found that on the top ring it had fabric softener and it was hard as well, that is causing the water to go somewhere else instead of inside the drum. Cleared out and ran a rinse and spin. Pass. Ran diag no error codes, ran hot valve , cold valve and fabric softener valve, all tested good. Advice cust to monitor unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Solon, Ohio 44139
Brian M
Job Details:
10/01/2021
Installed door closers OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Cleveland, Ohio 44127
Corina H
Job Details:
10/01/2021
"CC that the unit is not cooling in the ff section. Unit was unplugged when arriving. Compressor and fans turned on. Pre Id parts for return visit. Keeping unit plugged in. Set temperature to correct settings. Will need a new control, ui, harness and fan; ordrng 1 W11035836 (Control) and 1 W11082783 (Ui) and 1 WPW10487766 (Harness) and 1 WPW10464673 (Fan) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, Ohio 44060
Joe O
Job Details:
10/01/2021
Cc: running continuouslyFound drain pump continuously running. Cancelled. Found no stored error codes. Ran auto test and calibration. Found excessive suds in unit. Advised on soap usage. Op test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near North Ridgeville, Ohio 44039
Angel
Job Details:
10/01/2021
Control board was replaced tested and has tones again and working as should. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, Ohio 44017
David R
Job Details:
10/01/2021
Found a piece of rock debris stuck in door gasket. Removed. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, Ohio 44106
Corina H
Job Details:
10/01/2021
Replaced the shifter. Ran a calibration. Opt test ok
We serviced a
MAYTAG WASHER
Model MHW7000XW0
Near Mentor, Ohio 44060
Joe O
Job Details:
10/01/2021
"Cc: stopped mid cycle with a loud bang, lid locks and will not runFound error codes f6e1(communication error between ccu and mcu). Ran tests per tech sheet. Found control is getting and sending proper power. When running quick test cycle unit will not run through cycle. Cannot test voltage to mcu. Found motor control burned on the back. Needs motor control.Advised motor control could have damaged main control. Customer does not want to repair at this time; ordrng 1 WPW10374126 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MTB2456AEA
Near Warrensville Heights, Ohio 44122
Brian M
Job Details:
10/01/2021
"Cc unit not cooling properly Found condenser fan not running Spun by hand and it took off Advised ; ordrng 1 833697 (motor,cond.fan 2w cw), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF42NXFXDE02
Near Avon, Ohio 44011
Angel
Job Details:
10/01/2021
Cc that unit lights keep going out or flickering. Confirmed both top right hand side lights are flickering and the bottom one and the other three on the left hand side are dimmed. Called whirlpool techline to notify issue and spoke with kurt he noted down the problem. Also found the 2 bad lights and replaced them working as should now. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Parma, Ohio 44134
David R
Job Details:
10/01/2021
"Replaced actuator. Customer also said the water in the tub was rust looking and not clear but hasnt been that way in a couple of weeks. Found coins stuck in between agitator, removed. Took apart agitator. Let customer look underneath, clean tub and agitator. Cleaned out inside of agitator because residue of fabric softener was stuck inside, maybe also causing water color issue. Checked hoses, no build up debris or sediment. Unit is agitating and spinning. Advised to also use clean washer cycle with afresh. Ran normal cycle to test out. Unit is good. Look underneath, no leaks. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, Ohio 44131
David R
Job Details:
10/01/2021
Cc unit leaking from back. Found water valve cracked. Ordering valve. ; ordrng 1 W10865826 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, Ohio 44108
Corina H
Job Details:
10/01/2021
"CC that the ff is not cooling. Ff 37* Fz 0*. Found the air chamber has ice bid up. Found frost and ice on the fron to the freezer. Checked the gaskets, good. Door frame and liner are good. Working as designed."
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Independence, Ohio 44131
Brian M
Job Details:
10/01/2021
Cc unit not keeping time Found f6e0 error miscommunication Needs UI ; saved tckt
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon, Ohio 44011
Angel
Job Details:
10/01/2021
"Cc that unit is squeaking. Ran diagnostics F8E1 NO FILL, LONG FILL, F0E2 OVER SUDS CONDITION DETECTED, did a fill test in diagnostics and found the water valve on the cold side is not releasing water so i tested the main hose in a bucket to see pressure and it was good will need water valve replaced. Ordering part.; ordrng 1 W11210463 (Water valve)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4ES02
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
10/01/2021
"Replace trim,opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, Ohio 44240
Brian M
Job Details:
10/01/2021
Complaint of leak Found hot water hose not tight on the valve and is seeping Tightened hose Ran test cycle and Checked for other leaks OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
10/01/2021
Found internal leak on unit call whirlpool tech line, not repairable
We serviced a
GE RANGE
Model JGB918SEL1SS
Near Euclid, Ohio 44117
Corina H
Job Details:
10/01/2021
"CC that the lower oven is not heating and the fan is not working. Checked power at the bake 0 volts. Fan turns on. Will need a new thermostat ; ordrng 1 WB20K10017 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Eastlake, Ohio 44095
Joe O
Job Details:
10/01/2021
"Cc: intermittently not filling, agitator making noiseFound error code f0e3(overload). Ran diagnostics test. Unit filling, washing, draining and spinning. Ran normal cycle. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near University Heights, Ohio 44118
Manny
Job Details:
10/01/2021
"Replaced control light wont operate, never received the light housing. ordering light housing; ordrng 1 W10210871 (Light housing)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willowick, Ohio 44095
Joe O
Job Details:
10/01/2021
Cc: not running through cycleFound error code f7e4(basket re engagement failure). Same error as last. Found spin speed is set to fast. Needs control and harness.Control out of stock. Office to reschedule; ordrng 1 W11419171 (Control) and 1 W11130936 (Harness lower)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Strongsville, Ohio 44136
David R
Job Details:
10/01/2021
"Cc unit FF not getting cold, FZ is good. Went through diagnostics and found FZ fan is working good but FF damper is not opening as it should. Ordering damper. ; ordrng 1 WPW10479155 (Damper)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Strongsville, Ohio 44136
David R
Job Details:
10/01/2021
Replaced both striker and latch. Ran diagnostics test. Good. Op test ok.
We serviced a
AMANA WASHER
Model NTW4631BQ0
Near Lorain, Ohio 44055
Angel
Job Details:
10/01/2021
"Cc that unit when it goes into a rinse/spin the basket bangs real hard to the sides. Verified, pushed on basket and the dampers are bad will need to be replaced. Ordering parts.; ordrng 1 W10780045 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near University Heights, Ohio 44118
Jason N
Job Details:
10/01/2021
"Cc unit only putting in hot waterCustomer showed popRan manual valve test, found hot and cold water lines reversed. Corrected water lines installation on back on unit. Started normal cycle on tap cold. Cold water entering tub. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, Ohio 44077
Dan
Job Details:
10/01/2021
"Customer complaint that unit is making noise and not working, found unit in continuous drain, canceled, found a lot of detergent in basket, started normal wash cycle , unit filled up to normal water level, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Grafton, Ohio 44044
David R
Job Details:
10/01/2021
"Replaced actuator. Ran diagnostics, cleared actuator error code. Ran test, good, ran calibration, good. Tested in normal. Good. Let customer know about height of drain per owners manual. Customer said they will take care of it. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richmond Heights, Ohio 44143
Corina H
Job Details:
10/01/2021
CC that the unit is not washing. Confirmed. Checked the power at control 90 volts. Checked the terminal block 120 volts with the pump running. Will need control.; ordrng 1 W10906426 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, Ohio 44095
Joe O
Job Details:
10/01/2021
"Cc: not washing, not spinning outFound error codes f7e6(motor fault). Found actuator arm popped off. Needs actuator. Replaced actuator. Ran auto tes5 and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Willowick, Ohio 44095
Joe O
Job Details:
10/01/2021
"Cc: low water pressureFound extremely low pressure with or without filter. Found water valve not open completely for incoming water supply. Opened valve, found water pressure returned. Cust has a saddle valve connected to the supply line advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, Ohio 44144
Manny
Job Details:
10/01/2021
Unit is working as designed customer was concerned because she saw some water in the drip tray of the dispenser so wanted to make sure that unit wasnt leaking. Adjusted fc temp to recommended opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Westlake, Ohio 44145
Manny
Job Details:
10/01/2021
"Cc unit still not drying the clothing, ran diagnostics found no error codes, set unit to regular good heat, calling tech line. He advised that customer contact customer support. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED87HEDW
Near Perry, Ohio 44081
Dan
Job Details:
10/01/2021
"Customer complaint of squealing noise, Confirmed, found idler pulley squealing, installed new idler pulley, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, Ohio 44035
David R
Job Details:
10/01/2021
"Found hose connected from drain pump to tub and hose on other side of drain pump both loose. Corrected. Made sure hoses hooked up to valve tight, good. Checked water faucet option, good no leaks. Ran agitate, good. Ran spin, heard scraping. Replaced belt from t/s. Good. No leaks. Good. Op test ok.; used 1 WPW10006384 (BELT) from stock"
We serviced a
GE REFRIGERATOR
Model n/a
Near Richmond Heights, Ohio 44143
Corina H
Job Details:
10/01/2021
"Cound not find a full model and serial number. CC that the unit is leaking and there is from in the freezer. Confirmed. The water valve leaking. The door to the ice maker is not returning to shut all the way. Will need a valve, door, spring, deflector. The valve and deflector are nla. ; ordrng 1 WR17X3089 (Door) and 1 WR2X8663 (Spring) and 1 WR17X11653 (Door) and 1 WR17X10282 (Deflector) and 1 WR57X10007 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near East Cleveland, Ohio 44112
Jason N
Job Details:
10/01/2021
"Cc unit not washing heavy loads, no draining all the way. Ran diagnostics, found code f7e6 for motor fault. Checked under unit found shifter arm popped out of splutch yoke. Per service pointer W11531483, replace shift actuator. Replace shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Willoughby, Ohio 44094
Corina H
Job Details:
10/01/2021
"Replaced the ui, control. CC that the gasket in the dispenser is not shutting. Replaced the dispenser from t/s. Ran a calibration. Opt test ok ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Streetsboro, Ohio 44241
Brian M
Job Details:
10/01/2021
Installed lid latch and strikeOP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Chagrin Falls, Ohio 44023
Joe O
Job Details:
10/01/2021
Cc: not making iceFound ice maker not calling for water. Needs ice maker. Replaced ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Elyria, Ohio 44035
Angel
Job Details:
10/01/2021
"Replaced gear case, drive motor, shifter, and cam ran calibration and auto test. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Middlefield, Ohio 44062
Brian M
Job Details:
10/01/2021
Cc unit not filling Found float switch stick freed float Ran several fills OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB955FC1
Near Westlake, Ohio 44145
Gabriel P
Job Details:
09/30/2021
"Replace shifter and control then ran calibration and auto test pass then ran a load of towel show customer,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
09/30/2021
Unit was plug in but it was warm found a leak on evaporator no there was some physical damage ordering parts ; ordrng 1 WPW10143759 (Filter) and 1 W11209866 (Compressor) and 1 WPW10313899 (Evap)
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS8
Near Seven Hills, Ohio 44131
Gabriel P
Job Details:
09/30/2021
Replace harness opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
09/30/2021
"Found hub strip gave estimate customer will not repair,opt test ok ; used 1 W10528947 (26.16) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS0
Near Chesterland, Ohio 44026
Joe O
Job Details:
09/30/2021
"Cc: uneven heating, unpredictable cooking in bake drawerCustomer stated when baking they have to rotate the food to get food to cook on both right and left sides. They also stated when trying to use the baking drawer it does not always work. Ran test bake. During preheat temps the same side to side. Advised customer to allow extra time during pre heat. Could not duplicate issue issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRC36FKS01
Near Westlake, Ohio 44145
David R
Job Details:
09/30/2021
"Replaced evap kit, cleared all ice. Corrected temp settings. Turned on max cool. Give 24 hours for unit to cool then turn icemaker on. Op test ok."
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, Ohio 44035
Marie V
Job Details:
09/30/2021
"Cc that the unit will start to run good but then shuts off, and you cant started back up until you give unit like 30 min to be able to start. Started unit. Check vent outside is clogged, advise cust that they need maintenance from building to clean the vent, and motor is over heating and shutting off. Unit will need new motor and vent cleaned. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor) and 1 WP3387134 (Thermostat)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, Ohio 44035
Angel
Job Details:
09/30/2021
"Replaced gear case, shifter and belt ran calibration and auto test passed recommended customer no more than 6 to8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash there clothes. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Orange, Ohio 44128
Manny
Job Details:
09/30/2021
"Cc unit is constantly draining, ran diagnostics found error codes f8e4 and f9e2 found water in the overflow tray under the overflow switch and switch is stuck close. Replaced parts ran calibration and watched for leaks not leaks found unit was tilted forward a bit, level unit water could have come through the door since unit was leaning forward. Opt test ok"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WS1
Near Euclid, Ohio 44117
Manny
Job Details:
09/30/2021
"Cc unit not working, found unit totally dead check for power at the outlet 122Vac present unit smells like electrical burn, customer stated that the unit hasnt worked in nearly 5 years, they are selling the house and wanted to see if it was worth repairing. Unit need high voltage components, some of the components are discontinued, customer will not proceed with the repair.; ordrng 1 W10222507 (Magnetron) and 1 W10248271 (Transformer) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
09/30/2021
"Cc that the unit is not starting and that the door is too hard to close. Check door switch is good started unit, started running but making noises coming from rollers and pulley. Took unit apart and showed cust, replaced dryer kit from T/S and lubricated rollers and pulley, adjusted door latch, pass. Unit has flexible foil vent, advice cust that thats a fire hazard to replace with flexible metal or rigid metal. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB04
Near Elyria, Ohio 44035
Angel
Job Details:
09/30/2021
Cc That filter was stuck. Verified and it was a little hard for them to remove.Removed filter and installed there bi pass for now until they get new one. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331FDDW00
Near Lorain, Ohio 44052
Angel
Job Details:
09/30/2021
Cc that light flickers and wont stay on. Verified and switch is faulty starts to flicker when you touch switch and takes long to turn on when you let go of switch will need to replace switch. Led light in fresh food section is not as bright also replacing led. ordering parts; ordrng 1 WPW10515058 (Led) and 1 W11439253 (Switch)
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near Westlake, Ohio 44145
Angel
Job Details:
09/30/2021
Cc that unit was leaking on the corners of the freezer section. Verified and found ice on bottom of freezer and drain hole was clogged up cleaned out ice and steamed out rest of it too. Went to back of unit and the drain tube and rubber drain were full of sediment and dirt. Clean out and reinstalled all parts. Explained to customer the cause of water sediment and dirt that can build up after time and cause the issue they were having. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Bay Village, Ohio 44140
Angel
Job Details:
09/30/2021
Cc that it was still not draining. Replaced drain pump and also found quarters blocking the holes in between the bellow removed for customer and explained him how to clean that out once in a while and all the dog hair. Tested unit draining as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44113
Manny
Job Details:
09/30/2021
"Replaced ui,after replacing ui got error F24 for overflow, ordering pressure sensor.; ordrng 1 W11044866 (Pressure sensor)"
We serviced a
KITCHENAID MICROWAVE
Model KEMC378KSS01
Near Brecksville, Ohio 44141
David R
Job Details:
09/30/2021
"Replaced all door switches. Found switches charred and broken. Also found 20 amp fuse in cavity on top behind control board open. Customer had one. Replaced as well. Unit is now heating and everything is working. Lamp not needed, customer had one. Took off total balance due. Unit working. Op test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, Ohio 44141
David R
Job Details:
09/30/2021
Put gasket in dryer to get out all kinks. Steamed ice from drawer. Tested good. No gaps visible. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Elyria, Ohio 44035
Marie V
Job Details:
09/30/2021
"Cc that the gasket on unit came off, confirmed the gasket outside the unit came off a little. Adjusted op test ok"
We serviced a
ROPER DRYER
Model RED4516FW0
Near Cleveland, Ohio 44102
Manny
Job Details:
09/30/2021
Replaced term block and power cord opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Olmsted Township, Ohio 44138
Marie V
Job Details:
09/30/2021
"Cc that the unit last time it was in I use it showed AF on the display and after that unit does not work. Confirmed, I was able to get a code off unit, F6E3 communication error between ACU and UI. Unit will need control board and Ui. When get the parts replaced can verify airflow on unit AF stands for airflow. ; ordrng 1 W11158455 (Ui) and 1 W11158453 (Control)"
We serviced a
FRIGIDAIRE FREEZER
Model FFC0723DW18
Near Madison, Ohio 44057
Dan
Job Details:
09/30/2021
"Customer complaint that unit is not cooling, Unit unplugged, plugged unit in , compressor started, unit is not cooling, unit has a leak in the system, evaporator cannot be replaced, unit cannot be repaired"
We serviced a
GE RANGE
Model JGB850EEF2ES
Near Chardon, Ohio 44024
Brian M
Job Details:
09/30/2021
Customer received 1 igniter damaged Needs reordered Replaced upper igniter and thermostat Ran test bake ; ordrng 1 WB13X25262 (range igniter glowba)
We serviced a
MAYTAG DISHWASHER
Model MDBH949PAB4
Near Chesterland, Ohio 44026
Jason N
Job Details:
09/30/2021
"Installed vent gasket. Ran wash test for 10 minutes, no leaks found. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newbury Township, Ohio 44065
Jason N
Job Details:
09/30/2021
"Cc unit will not cycle properlyRan entitlement on m/s, under a yr. Ran diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model DFE28JMHCES
Near Ashtabula, Ohio 44004
Dan
Job Details:
09/30/2021
"Installed new freezer section evaporator fan , op test good"
