We serviced a
KENMORE RANGE
Model 790.74333311
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
08/23/2021
Replace ignitor opt test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
08/23/2021
"Replace valve with sensor and latch then ran factory cycle and calibration,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
08/23/2021
CC that the unit does not start. Confirmed. Ran diag f5e1 Lid Switch Fault Lid Is Up. Checked the lock out of range. Replaced the lock from surplus t/s. Ran a calibration. Started a rinse and spin. Opt test ok ; used 1 W10861642 (Lock) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Maple Heights, Ohio 44137
Corina H
Job Details:
08/23/2021
CC that the unit will not wash. Confirmed. Found the shifter off of the cam. Replaced the shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Euclid, Ohio 44132
Joe O
Job Details:
08/23/2021
Installed ice maker. Ran harvest and fill. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF05
Near Cleveland, Ohio 44125
Corina H
Job Details:
08/23/2021
"CC that the water dispenser is sticking. Confirmed. Water keeps pouring out. Checked the paddle, is sticking. The child lock is not coming out. Will need a new paddle and ui. Office to reschedule ; ordrng 1 W11184112 (Ui) and 1 WPW10368730 (Paddle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM00
Near Painesville, Ohio 44077
Jeff M
Job Details:
08/23/2021
The unit has an E2 error code for the icemaker motor lost home position needs a new icemaker; ordrng 1 W11294907 (Icemaker)
We serviced a
MAYTAG WASHER
Model PAV23P0AWW
Near Mentor, Ohio 44060
Brian M
Job Details:
08/23/2021
Installed belt
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wickliffe, Ohio 44092
Joe O
Job Details:
08/23/2021
"Cc: not powering on, not startingFound error code f6e2(communication error). Needs control and ui; ordrng 1 W11135391 (console) and 1 W11429620 (Control)"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Parma, Ohio 44130
David R
Job Details:
08/23/2021
"Replaced console. Found a little dent top right corner, let customer know. He is ok with it. Tested, all controls work. Good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model ARR6202W
Near Parma, Ohio 44129
Corina H
Job Details:
08/23/2021
"CC that the door does not open after a self clean. Confirmed. Checked the thermal fuse, good. Ohmed out the door loch, opened when should be closed. Will need a new door latch. Part is nla. ; ordrng 1 31719901 (Latch)"
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Painesville, Ohio 44077
Jeff M
Job Details:
08/23/2021
Installed the new part op tested good. Ignitor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Middleburg Heights, Ohio 44130
David R
Job Details:
08/23/2021
"Checked parts, found evap smashed in. Tried to move fins around but has a small hole in evap. Will need to order out another evap.***schedule as 3 count*** make sure double labor**pace on cancellation ; ordrng 1 W11407409 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, Ohio 44136
David R
Job Details:
08/23/2021
Doors were loose at top hinge. Adjusted. Not hitting each other anymore. Good. When delivered and installed will need to adjust height at customers house. Unit is good. Op test ok.
We serviced a
KITCHENAID RANGE
Model KGCU482VSS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
08/23/2021
Installed valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, Ohio 44112
Dan
Job Details:
08/23/2021
"Wrong parts recieved, ordering correct part; ordrng 1 W11036715 (Screw plate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Kirtland, Ohio 44094
Joe O
Job Details:
08/23/2021
"Cc: not making iceFound door harness broke at lower hinge. Needs freezer door. Customer does not want to repair at this time ; ordrng 1 LW11089011 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5JHEXTQ00
Near Mentor, Ohio 44060
Joe O
Job Details:
08/23/2021
"Cc: leakingFound unit leaking from water valve. Needs water valve; ordrng 1 W10408179 (water vavle asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/23/2021
"Cc no ice Found icemaker error E2 can not find home position Needs icemaker ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS3
Near Middleburg Heights, Ohio 44130
Corina H
Job Details:
08/23/2021
Replaced the console and ui cable. Ui is dented. Took a pic. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, Ohio 44030
Jeff M
Job Details:
08/23/2021
Water is leaking out of the dispenser there is multiple service pointers indicating just order a new dispenser and replace it needs a new dispenser; ordrng 1 W11524103 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Berea, Ohio 44017
Gabriel P
Job Details:
08/23/2021
Replace shifter cause it had the big one in it and it keep coming off so replace from t/s opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model LG4441XWW0
Near Cleveland, Ohio 44102
Corina H
Job Details:
08/23/2021
"CC that the unit is not heating. Confirmed. Checked the fuses, good. Igniter will turn on no flame. Checked the gas line, good. Will need a new burner assembly ; ordrng 1 279536 (Burner assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
08/23/2021
There was hoses that comes from the automatic soap dispenser unit the hoses were running through the water spray causing the water to divert and some of it to go on the floor I took a picture
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, Ohio 44202
Brian M
Job Details:
08/23/2021
Installed damper Advised to let temp adjust over a few days OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV400EWHDWR/AA
Near Streetsboro, Ohio 44241
Brian M
Job Details:
08/23/2021
"Cc no heat Found heater open Needs heater assembly Advised on venting solutions ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Cleveland Heights, Ohio 44112
Dan
Job Details:
08/23/2021
"Customer complaint that unit leaks and is loud, bearings in gearcase are worn, water is leaking passed tub seal, unit needs new gearcase , customer does not want repair ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN4250D0WW
Near Madison, Ohio 44057
Joe O
Job Details:
08/23/2021
"Cc: grinding sound in washCustomer stated unit was working fine in old house, when unit was moved to the new house it started making a grinding sound(metal on metal) only in the wash cycle. Ran test cycle. Found suspension rods weak, unit scraping on the unit bottom. Needs suspension rodsCustomer does not want to repair at this time; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS0
Near Cleveland, Ohio 44113
Corina H
Job Details:
08/23/2021
CC that the oven is not heating. Confirmed. Checked the igniter 2.7-2.9 amps. Replaced the igniter from t/s. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Berea, Ohio 44017
Gabriel P
Job Details:
08/23/2021
Replace ui and still not working call whirlpool tech line spoke to Chris and he said is npt repairable
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
08/23/2021
Found heater open gave estimate ; used 1 279838 (Heater) from stock
We serviced a
FRIGIDAIRE RANGE
Model FGGF3054MFB
Near South Euclid, Ohio 44121
Dan
Job Details:
08/23/2021
"Customer complaint that oven is not heating, confirmed, found igniter weak and door hinges sprung, unit needs new igniter and door hinges; ordrng 1 316489403 (Igniter) and 2 316575906 (Hinges)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WALL OVEN
Model JT3500DF3BB
Near Eastlake, Ohio 44095
Dan
Job Details:
08/23/2021
"Installed new fan, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport Harbor, Ohio 44077
Dan
Job Details:
08/23/2021
"Customer complaint of banging noises and dents in cabinet, dents are molded into case by whirlpool, ran diagnostics no error codes found, ran high speed spin on manual test cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL KITCHEN
Model KDTM604KPS
Near Willoughby Hills, Ohio 44092
Corina H
Job Details:
08/23/2021
"CC that the unit will not power on. Confirmed. Checked the power, 0 volts. Checked the outlet good. Found the cord installed incorrectly. Ground had 120 volts. Corrected the power. Opt test ok."
We serviced a
MAYTAG WASHER
Model PAV23P0AWW
Near Mentor, Ohio 44060
Brian M
Job Details:
08/23/2021
Installed belt
We serviced a
KENMORE DRYER
Model 417.831423
Near Geneva, Ohio 44041
Joe O
Job Details:
08/23/2021
"Cc: vibration noiseFound blower wheel stripped out. Needs blower housing assemblyCustomer does not want to repair at this time ; ordrng 1 131775600 (blwr housing w/wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOK TOP
Model WCG97US6HS00
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
08/20/2021
Cc unit not sitting flush right in the center of counter and middle grate brokenFound unit to be slightly bent right in the center and middle grate broken Needs cooktop and grate ; ordrng 1 W11204397 (cooktop) and 1 W11204377 (grate-kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LR5EM2
Near Conneaut, Ohio 44030
Jeff M
Job Details:
08/20/2021
Installed the new part op tested good. Ice maker
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, Ohio 44035
Gabriel P
Job Details:
08/20/2021
"Found defective shifter replace from t/s ,opt test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, Ohio 44122
Jason N
Job Details:
08/20/2021
"Installed lower vent trim piece, op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Bedford, Ohio 44146
Brian M
Job Details:
08/20/2021
Installed motor Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Cleveland, Ohio 44106
Jason N
Job Details:
08/20/2021
Installed control. Ran bake test to 350 degrees. Good preheat and operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Solon, Ohio 44139
Brian M
Job Details:
08/20/2021
Installed both controls Seems to be functioning properly
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWI
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/20/2021
"Cc bellow ripped Found boot ripped in front needs bellow replaced ; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR6875ADS
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
08/20/2021
Cc unit is not preheating both at the same time Found issue to be with relay on control and valve Valve are intermittently getting power then cuts out when trying to bake in both and gas pressure drops coming from regulator Needs control board and valves and regulator ; ordrng 1 WP5701M802-60 (controlsw) and 2 WP74011290 (valve- bak)s and 1 74007387 (regulator)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, Ohio 44149
David R
Job Details:
08/20/2021
"Cc gasket was off. Corrected and centered gasket, adjusted feet slightly because top rack was rubbing up against gasket. Tested good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
08/20/2021
"Cc: off balanceCustomer stated the basket is loose, and banging around. Found no stored error codes. Ran drain and spin. Found belt squealing. Basket is very well balanced. Suspension is not bouncing. Replaced belt. Ran auto test and calibration. Advised customer on loading and that she may be hearing the hoses touching unit or wall as well. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Strongsville, Ohio 44136
David R
Job Details:
08/20/2021
"Replaced gearcase, pulley, actuator, shield, cap, belt. Ran calibration, and diagnostics. Good. Op test ok."
We serviced a
MAYTAG DRYER
Model MEDE500VW1
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
08/20/2021
Found pulley and rollers chew up and damage replace dryer kit from t/s opt test ok ; used 1 4392067 (Dryer kit) from stock
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WFC8090GX0
Near Madison, Ohio 44057
Jeff M
Job Details:
08/20/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL DRYER
Model WED5500SQ0
Near South Euclid, Ohio 44121
Joe O
Job Details:
08/20/2021
Cc: long dry timesCustomer stated unit takes multiple cycles to dry her clothing. Found lint trap completely packed full of lint. Advised customer lint trap should be cleaned before every load. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and air flow. Could not duplicate issue. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA0
Near Brecksville, Ohio 44141
David R
Job Details:
08/20/2021
"Called customer and spoke about issue. Still leaking. Right side. Suggested replacing bottom door seal, also having another tech come inspect if anything else. Customer agreed. ; ordrng 1 WPW10497235 (Bottom door seal)"
We serviced a
WHIRLPOOL DRYER
Model WED560LH1
Near Cleveland, Ohio 44106
Jason N
Job Details:
08/20/2021
Cc unit display not illuminating Confirmed no illumination on console buttons or display. Unit does operate normally. Unit need UI console. ; ordrng 1 W11378949 (Console)
We serviced a
WHIRLPOOL DRYER
Model MED6230HW1
Near Westlake, Ohio 44145
Gabriel P
Job Details:
08/20/2021
Found error code f2e1 stuck key clear error confirm unit ui not turning on unplug unit wait 30 seconds plug unit and it came on ran test pass it just needed a reboot no loose connect found opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Amherst, Ohio 44001
Gabriel P
Job Details:
08/20/2021
"Replace left door,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8300SW05
Near Shaker Heights, Ohio 44120
Joe O
Job Details:
08/20/2021
"Cc: loud in spinFound bearings loud in hand spin. Found unit sound like a jet during spin. Bearings failing. Needs tub assemblyCustomer does not want to repair at this time; ordrng 1 W10364247 (tub-outer) and 1 WPW10111158 (gasket) and 1 WPW10165321 (basket) and 1 W10277540 (tub-outer) and 8 WP8540092 (clamp)s and 1 WPW10111435 (bellow), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KMHS120ESS09
Near Painesville, Ohio 44077
Jeff M
Job Details:
08/20/2021
The control didnt come with the display board. The display board is wats needed.; ordrng 1 W11194422 (Display board)
We serviced a
MAYTAG DISHWASHER
Model MDB6100AWB
Near Painesville, Ohio 44077
Jeff M
Job Details:
08/20/2021
The unit is not draining. The Units drain pump omhed good control board is not suppling power needs a new control board discontinued
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Cleveland, Ohio 44106
Jason N
Job Details:
08/20/2021
"Did not install parts yet. Diagnosed unit, found H.V. Transformer primary windings open. Unit needs H.V. Transformer. Retrieved control for return. ; ordrng 1 W10836753 (H.v. Transformer)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby Hills, Ohio 44094
Jeff M
Job Details:
08/20/2021
The actuator slipped out of the clutch cradle needs a new actuator; ordrng 1 W10913953 (Actuator)
We serviced a
MAYTAG DRYER
Model LDG9606AAE
Near Gates Mills, Ohio 44040
Joe O
Job Details:
08/20/2021
Installed blower wheel. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Kirtland, Ohio 44094
Jeff M
Job Details:
08/20/2021
Customer is not used to the new sounds of this machine shouldnt realize this machine has a built-in braking system that was a loud pop and she was hearing I reassured her that all the noise is that the machine is making is normal
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Rome, Ohio 44085
Jeff M
Job Details:
08/20/2021
The compressor is not turning on I put a new relay on it did not work its a new compressor ; ordrng 1 WPW10507886 (Compressor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Wickliffe, Ohio 44092
Joe O
Job Details:
08/20/2021
Cc: not cleaning properlyFound spray arms plugged. Advised customer to scrape chunks of food off prior to washing. Ran test cycle. Found low pressure from sump. Needs sump assembly and spray arms.; ordrng 1 W11085683 (pump&motor) and 1 W11101428 (arm-spray) and 1 WPW10448645 (spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Willowick, Ohio 44095
Joe O
Job Details:
08/20/2021
"Cc: freezer door sticking, frost build up in freezerFound freezer door stiff when opening and closing. Freezer door sticking in places, not closing completely. Needs slides; ordrng 2 W11265130 (slide)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, Ohio 44094
Joe O
Job Details:
08/20/2021
"Cc: not agitating, knocking noiseFound no stored error codes. Ran normal cycle. Found unit not shifting. Needs actuator. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, Ohio 44113
Jason N
Job Details:
08/20/2021
"Cc unit fault code and not dryingRan diagnostics, found code f3e4 for compressor thermistor open/shorted. Unit needs thermistor. ; ordrng 1 WPW10467289 (Sensor)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, Ohio 44085
Jeff M
Job Details:
08/20/2021
Cold water valve was partially closed unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, Ohio 44052
Gabriel P
Job Details:
08/20/2021
"Started doing all the seal system steps but when trying to sawder the cap tube to the filter 3 inches of cap tube snap off now it wont reach cap tube I have know idea what to do now calling whirlpool tech line spoke to andy he said try to use a 1/4 copper tubing and I did and it work,opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Parma, Ohio 44134
David R
Job Details:
08/20/2021
Replaced TT motor. Still going back and forth like before. Power coming straight from control. Ordering control. ***parts to look up and order main control. Model number not pulling up on Marcone or Service matters; schdld next appmnt for 9/7 TUE !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, Ohio 44130
David R
Job Details:
08/20/2021
Same problem. Ice build up on FZ evap. Followed tech sheets. Seems like Evap fan running a little slow. Heater checks good. Control is putting out correct power. Checked wires back to control and shows heater circuit good. Replacing all parts upon return. ** setting 2 count. Ice a couple inches build up. Will take time to defrost*** requesting double labor. ; ordrng 1 WPW10384183 (Thermistor) and 1 WP2315549 (Fan evap) and 1 W11545823 (Harness) and 1 W11196400 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44102
Jason N
Job Details:
08/20/2021
"Cc unit not cold enoughCustomer stated freezer is not freezing items solid anymore and noticed things a starting to spoil in ff section after a few days. Check frost on evaporator, light frost on frost coil only. Compressor running hot, no heat on condenser. Unit has refrigerant leak, will need sealed system repair. Evaporator not showing in stock at marcone, office to contact customer with next service date. ; ordrng 1 W11370574 (Compressor) and 1 W11368877 (Evaporator) and 1 W11490399 (Drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rocky River, Ohio 44116
David R
Job Details:
08/20/2021
"Cc unit not turning on. Never has. Found console control not plugged into main control. Corrected. Tested. All components working. Missing screw and clamp for kick base. Ordering and customer can put on themselves, no return needed. ; ordrng 2 WP302868 (Screws)s and 2 W10910629 (Nut)s"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Fairview Park, Ohio 44126
David R
Job Details:
08/20/2021
Replaced actuator. Ran calibration and diagnostics. Good. Spinning and agitating. Good. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44102
Jason N
Job Details:
08/20/2021
"Cc unit making a strange clicking noise and not working rightRan diagnostics, found code f7e6 for motor fault. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using truck stock. Ran auto test and calibration. All functions normal. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KENMORE STACK W/D
Model 41790802990
Near Geneva, Ohio 44041
Jeff M
Job Details:
08/20/2021
The unit is not spinning properly I found the transmission free spinning needs a new transmission estimate only; ordrng 1 134737100 (T case) and 1 123 (Shipping)
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, Ohio 44094
Joe O
Job Details:
08/20/2021
Cc: leakingRan test cycle. Found excessive suds in unit. Cold water at start of cycle. Advised customer to run hot water at the sink prior to starting unit. Cleared suds. Ran test cycle. Op test ok
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Cleveland, Ohio 44111
Jason N
Job Details:
08/20/2021
"Pulled unit from cabinet. Checked H.V. Components. Found capacitor terminals burnt. Replaced capacitor using customer supplied part, also replaced diode as there was evidence of carbon arcing from cap. Ran heat test with water, amp draw good at 15.7a. And water heated. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Garfield Heights, Ohio 44125
Jason N
Job Details:
08/20/2021
"Cc unit has water leaking down back of refrigerator section section.Customer showed pop.Confirmed water dripping from vent opening. Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice and water from freezer, steamed down drain hole. Found small bits of styrofoam in evaporator tray and in drip tray behind unit. Most likely clogged up drain and caused it to ice over. Tray and drain are clear. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Westlake, Ohio 44145
David R
Job Details:
08/20/2021
"Sealed system job. Recovered refrigerant, replaced evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.09oz r134a, unit cooling, pressures good, op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, Ohio 44104
Jason N
Job Details:
08/20/2021
Installed new tub. Reinstalled unit. Ran auto test and calibration. All functions normal. Op test good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW07
Near Streetsboro, Ohio 44241
Brian M
Job Details:
08/20/2021
Recovered r13a Installed compressor filter drier and wheels Ran 30 inc vac for 20 min Recharged with 3.5 oz r134a guage showed 0psi on low side and normal frost pattern showed Advised to keep plugged in for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Mogadore, Ohio 44260
Brian M
Job Details:
08/20/2021
Cc of no ice Found ice maker grinding Needs icemaker Ice maker on b/o but customer stated he will install No need for return visit ; ordrng 1 W11284458 (icemaker)
We serviced a
GE WASHER
Model WWA7320NBLAV
Near Willoughby, Ohio 44094
Joe O
Job Details:
08/20/2021
"Cc: not draining, not spinningRan spin cycle unit drained, but would not spin. Pulled rear panel, found motor pulley will not engage basket. Cannot find parts diagram for unit."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, Ohio 44266
Brian M
Job Details:
08/20/2021
"Cc of noise Found noise coming from belt and splutch replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Huntsburg, Ohio 44046
Brian M
Job Details:
08/20/2021
Installed actuator OP Test Ok
We serviced a
KENMORE REFRIGERATOR
Model 106.59297991
Near Eastlake, Ohio 44095
Joe O
Job Details:
08/19/2021
"Cc: ice bin has hole in itNeeds ice binCustomer to install; ordrng 1 WPW10312301 (ice-contnr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
08/19/2021
"Cc: not dispensing ice or water, not registering tempFound ff temps at 39 degrees and freezer at 5 degrees. Unit has good temps. Found dent on inside of ff door, door is not engaging door switch. Needs left side ff doorOffice to reschedule; ordrng 1 W11435353 (Ff door left)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Highland Heights, Ohio 44143
Joe O
Job Details:
08/19/2021
Cc: freezing food in ff sectionFound temps in ff settings at 34 degrees. Temp set to coldest setting. Control will not allow adjustments to temp settings. Needs control. Replaced control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland, Ohio 44108
Joe O
Job Details:
08/19/2021
"Cc: not making ice, low water pressureFound low water pressure to unit. Cust has a saddle valve connected to the plastic supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve, and stainless or copper water line. Need plumber"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
08/19/2021
"Cc: freezing food, spoiling food, drawers not levelCustomer stated that some food is spoiling, some food is freezing all in ff section. Found temps at 40 degrees in ff section temp is freezer at 8 degrees. Found customer has ff temp set to 4 of 5(coldest). Found shelf that has drawers mounted to it warped(weight over time warped shelf). Advised customer warranty does not cover shelving. Could not duplicate issue cooling issue. Op test ok"
We serviced a
GE RANGE
Model PGS908SEM1SS
Near Mayfield Heights, Ohio 44143
Joe O
Job Details:
08/19/2021
"Cc: long heat times, loudFound oven igniter weak. Needs igniter; used 1 12400035 (IGNITER5299), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Chardon, Ohio 44024
Joe O
Job Details:
08/19/2021
"Cc: not washingRan test cycle. Unit started, and has good water pressure. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Strongsville, Ohio 44136
David R
Job Details:
08/19/2021
"Cc unit evap is frosting over, icemaker is running at sow rate, ice building under drawer. Found Service Pointer W11329116C, that explains and goes over problem customer is experiencing with new updated control and evap cover. Checked and made sure that new version is needed, less than 7.0 so yes new version is needed. Icemaker is up to date. Ordering control and evap cover; ordrng 1 W11333076 (Control) and 1 W11167902 (Evap cover)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHI1826LB1
Near Geneva, Ohio 44041
Jeff M
Job Details:
08/19/2021
Evap fan failed. ; ordrng 1 241854301 (Fan) and 1 123 (Shipping)
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, Ohio 44124
Jason N
Job Details:
08/19/2021
"Cc unit not heating correctlyCustomer stated unit performance in baking things is erratic, sometimes it works good preheating and baking, other times not. Ran diagnostics, found code f1e1 for oven user interface failure. Per tech sheet, replace UI. Unit also has service pointer for incorrect preheat temperatures, again suggested action is to replace UI control. ; ordrng 1 WPW10751155 (UI board)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ0
Near Avon, Ohio 44011
Gabriel P
Job Details:
08/19/2021
Adjuster are broken and seal keeps coming off ordering parts needed ; ordrng 1 WPW10740408 (Adjuster) and 1 WPW10740410 (Adjuster) and 2 WPW10740410 (Cover)s and 1 W11177741 (Seal tub)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Solon, Ohio 44139
Brian M
Job Details:
08/19/2021
Cc unit leaking Found leak coming from shifter Needs sump assembly ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, Ohio 44041
Jeff M
Job Details:
08/19/2021
"The unit is not operating correctly. I found the lock and the main control failed needs a lock and a control.; ordrng 1 W11116592 (Control), used 1 W11307244 (Lock) from stock"
