We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Euclid, Ohio 44132
Corina H
Job Details: 11/18/2021
"CC that there are noises and the doors are uneven. Ran diag checked the damper, the water valves, good. Leveled the door. Found the condenser vibrating. Used a dampener on the condenser. Opt test ok ; used 1 Wp2158826 (Dampener) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Mentor, Ohio 44060
Joe O
Job Details: 11/18/2021
"Cc: not drainingFound unit not draining. Replaced drain pump, still not draining. Attempted to vacuum water from drain hose. Found drain hose plugged. Needs drain hose; ordrng 1 WPW10545278 (drain hose) and 1 8269144A (drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, Ohio 44143
Joe O
Job Details: 11/18/2021
"Cc: no ice, warm freezer tempsFound temps in ff section at 40 degrees, freezer at 21 degrees. Ice maker error code e5(timed ice making). Found freezer light not working. Found freezer evap fan not running. Evap fan receiving proper power. Needs evap fan motor and harness, switch, and ice makerIce maker out of stock. Office to reschedule ; ordrng 1 W11109595 (motor-evap) and 1 W11396033 (Switch) and 1 W11396033 (Ice maker)"
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Kirtland, Ohio 44094
Joe O
Job Details: 11/18/2021
Installed display and ui. Tested. Op test ok
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, Ohio 44120
Gabriel P
Job Details: 11/18/2021
Customer was not home had to wait 20 minutes till he arrive but 20 minutes turn into 40 minutes Replace igniter opt test ok
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, Ohio 44113
Angel
Job Details: 11/18/2021
Replaced thermostat explained to customer that they have to press knob than turn because if not it will break again. opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Solon, Ohio 44139
Brian M
Job Details: 11/18/2021
Installed panel and control OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, Ohio 44136
David R
Job Details: 11/18/2021
Fill tube did not arrive. Ordering and rescheduling ; ordrng 1 W11401679 (Fill tube)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, Ohio 44136
David R
Job Details: 11/18/2021
Replaced front panel. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 11/18/2021
Installed bellow Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Solon, Ohio 44139
Manny
Job Details: 11/18/2021
"Cc unit not making ice. Try diagnostics harvest test get code 2-3 for motor not running, try a fill test get code 2 for valve not running, checked for voltage per tech sheet should have 14v , not getting proper voltage and board smells like electrical burn, unit will need main control. Customer will not proceed with the repair if they decide to proceed they will contact us.; ordrng 1 W11172798 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Cleveland, Ohio 44113
Marie V
Job Details: 11/18/2021
"Replaced left hand side door, leveled u it. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GTE16DTHCRWW
Near Cleveland, Ohio 44113
Angel
Job Details: 11/18/2021
Cc that unit is leaking onto floor found that drain tube is clogged. Unclogged drain tube tested to make sure it was flowing properly. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44104
Marie V
Job Details: 11/18/2021
"Cc that the unit is not washing the clothes. Ran diag no error codes, ran auto test found unit not agitating. Tilted unit and found shifter off place. Replaced actuator . Ran calibration and auto test. Op test ok"
We serviced a
KITCHENAID RANGE
Model KODE507EBL00
Near Beachwood, Ohio 44122
Corina H
Job Details: 11/18/2021
CC that the unit does not go past 177*. Confirmed. Found the unit in Celsius. Showed cust how to change the Fahrenheit to Celsius. Heated both ovens to 350*. Opt test ok
We serviced a
KITCHENAID RANGE
Model KODE500ESS03
Near Aurora, Ohio 44202
Manny
Job Details: 11/18/2021
Cc unit not heating all the way. Tested unit temps are ok on both cavities set unit to 350 waited for preheat and temp is 362 after chime. Unit is working as designed
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, Ohio 44202
Corina H
Job Details: 11/18/2021
Replaced the door. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Royalton, Ohio 44133
David R
Job Details: 11/18/2021
Replaced icemaker. Tested. Good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model LGR8620PG0
Near Windham, Ohio 44288
Brian M
Job Details: 11/18/2021
"Cc unit not heating Found thermal fuse open and radiant sensor open Needs fuses ; ordrng 1 WP338906 (sensor) and 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Diamond, Ohio 44412
Brian M
Job Details: 11/18/2021
"Cc front right burner is still not functioning properly Found switch burnt Needs switch Customer wants to install ; ordrng 1 WPW10312185 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Strongsville, Ohio 44149
Angel
Job Details: 11/18/2021
Cc that unit is vibrating. Tested unit and demonstrated her what she was talking about and explained to her that the washer will vibrate when its going into a spin. I tried to level out unit better for her and verified all other functions unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG00
Near Beachwood, Ohio 44122
Marie V
Job Details: 11/18/2021
Cc that the unit is making a noise. Confirmed found condenser fan hitting its cover. Corrected issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET21DKXDW05
Near Strongsville, Ohio 44149
Angel
Job Details: 11/18/2021
Cc that unit us leaking. Found that drain tube was clogged. Cleared out all ice tested fir proper water flow when draining. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL1
Near North Ridgeville, Ohio 44039
Angel
Job Details: 11/18/2021
Cc that unit was leaking. Started unit to see where it couldve been leaking and found it started leaking from the pump will need wash pump. Gave estimate to customer and they decided to get new unit. Do not order part. Opt test ok.; ordrng 1 WPW10605057 (Wash pump)
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Brecksville, Ohio 44141
Marie V
Job Details: 11/18/2021
"Replaced tub assembly, put all back together, tested unit few times, no leaks. Advice cust to to have an installer install unit all the way. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Willoughby, Ohio 44094
Joe O
Job Details: 11/18/2021
"Cc: noise, runs for a few seconds then shuts offFound venting smashed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit wired incorrect. Re wired power cord. Ran test cycle. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Broadview Heights, Ohio 44147
David R
Job Details: 11/18/2021
Replaced new motor. Not running will just hum. Went over tech sheet. Control is sending 120 down to motor. Motor shows less than 1 resistance. Main Control has 60 month part warranty. Ordering control and motor. ; ordrng 1 W10861526 (Motor) and 1 W11341629 (Control) and 1 W10861526 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Mentor, Ohio 44060
Joe O
Job Details: 11/18/2021
Incorrect color control ordered. Customer stated they are ok with the color as long as it works. Installed control. Tested. Again unit heated for 10 mins then shut off. Unit got a lot hotter then previously. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, Ohio 44240
Brian M
Job Details: 11/18/2021
Installed control and UI and harness OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Oberlin, Ohio 44074
Angel
Job Details: 11/18/2021
Cc that the drum seal is sticking out. Confirmed the seal was sticking out seal was new just came off in one corner added adhesive to that section let dry for a couple of minutes reassembled unit and suggested customer to wait couple hours before using for adhesive to adhere to drum. Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WML35011KS0
Near Amherst, Ohio 44001
Angel
Job Details: 11/18/2021
Cc that unit is making a pitch sound. Confirmed when you unplug unit and turn it back on it starts making a high pitch sound coming from the display or control area and when time is blinking on the display it makes the sound to the rhythm of the time blinking. Ordering control and display.; ordrng 1 W11443136 (Ui) and 1 W11443138 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Wellington, Ohio 44090
David R
Job Details: 11/18/2021
"Replaced control, icemaker, adapter, steamed all ice in FZ. Give 24 hours to cool normal and ice to drop and 24-48 for full bin. Op test ok."
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chardon, Ohio 44024
Corina H
Job Details: 11/18/2021
Replaced the ui. Opt test ok brought core back for return and a new ui.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Kirtland, Ohio 44094
Corina H
Job Details: 11/18/2021
"Found the fill tube frozen solid. Replaced the ice maker, valve and fill tube. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVQ1
Near Ravenna, Ohio 44266
Brian M
Job Details: 11/18/2021
Cc of leak but not happening all the time Ran unit could not duplicate a leak at this time
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, Ohio 44060
Joe O
Job Details: 11/18/2021
"Cc: not completing a cycleFound error codes f9e1(not draining) f10e2(vent wax motor electrical problem). Found excessive suds in unit. Unit did not finish draining at end of diagnostics cycle. Found heater bushings deteriorating. Needs vent assembly, vent gasket, heater, and drain pump; ordrng 1 W11537778 (Heater) and 1 W11416460 (Vent assembly) and 1 W11545539 (Gasket) and 1 W11412291 (Drain pump)"
We serviced a
GE DISHWASHER
Model GDT655SSJ0SS
Near Madison, Ohio 44057
Joe O
Job Details: 11/18/2021
Installed control. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, Ohio 44024
Corina H
Job Details: 11/18/2021
Replaced the ui. Ran a calibration. Opt test ok brought core back for return
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, Ohio 44024
Corina H
Job Details: 11/18/2021
"CC that there is a dent on the corner of the dishwasher panel and ui. The back leg is missing. Found the plastic support for the leg bent. Will need a panel, support and ui. ; ordrng 1 W11416371 (Panel) and 1 W11416457 (Ui) and 1 W10909682 (Nameplate) and 1 W10920122 (Panel)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wellington, Ohio 44090
David R
Job Details: 11/18/2021
"Cc unit is running up all hot water from water tank. Checked diagnostics. No error codes. Ran a diagnostics, good. All components working. Ran individual components, hot and cold valves are correct. Noticed that customer does have wash temp on hot water. So using hot water and certain cycles and options can use a lot of water. Ran a normal cycle. Unit is going through cycles normally. Water stops entering unit when its suppose to. Letting unit run through entire cycle. Bypassed lid lock to look inside. Showed customer each step. Explained as well what was going on. Unit went through a normal cycle correctly. Good. Unit op test ok."
We serviced a
JENN-AIR RANGE
Model JGD3430WW00
Near Chagrin Falls, Ohio 44023
Manny
Job Details: 11/18/2021
"Cc LF burner not igniting, unit is working as designed advise customer to be careful not to push the igniter down it can cause the burner not to light. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9451XW00
Near Cleveland, Ohio 44124
Manny
Job Details: 11/18/2021
"Cc unit keep filling throughout the cycle, found dispenser actuator arm broken causing dispenser not to switch the water to the unit. Parts are discontinued, Informed customer that we will summit a report to warranty company and they will reach out to him to let him know whats next. Cant repair, parts are discontinued ; ordrng 1 W10157886 (Dispenser assy)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near South Euclid, Ohio 44121
Manny
Job Details: 11/18/2021
"Cc unit is whistling, found oven burner with 2 damaged holes close to igniter causing unit to make a hissing noise when oven is on, ordering burner cux sent pop to office.; ordrng 1 W11220387 (Oven burner)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Cleveland, Ohio 44108
Manny
Job Details: 11/18/2021
"Cc unit is buzzing really loud, heard the buzzing coming from the compressor the compressor is seized up unit will need a new compressor and filter.; ordrng 1 WPW10507886 (Compressor) and 2 WPW10143759 (Uv drier)s"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Grafton, Ohio 44044
Marie V
Job Details: 11/18/2021
"Cc that the unit is making a screeching noise while running. Confirmed, noise comes from pulley. Replaced pulley from T/S, oiled rollers and cleaned lint inside. Put unit back together and tested. Op test ok; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, Ohio 44060
Corina H
Job Details: 11/18/2021
Replaced the bake element. Heated the oven to 350*. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, Ohio 44055
Angel
Job Details: 11/17/2021
Cc that unit is not turning on. Tested unit and it would not do anything and unit was locked checked power at outlet and has 120vac also checked power at control board and tested good but the led is not on found control board burnt out at the latch connector will need new main control board and latch replaced. Had to break the latch to get opened for the model number. Ordering parts.; ordrng 1 W11498796 (Control board) and 1 W11307244 (Latch)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, Ohio 44011
Angel
Job Details: 11/17/2021
Cc that unit was not washing there clothes. Ran diagnostics and tried to do a manual agitation and would not agitate. Looked under washer and shifter was out of place. I replaced shifter with new one and ran a calibration and auto test and passed. Unit is agitating and working as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Avon, Ohio 44011
Angel
Job Details: 11/17/2021
Cc that none of the ovens were working. Tried to preheat oven and would not ignite found that the bake igniter on the top oven was opened would not light up. Replaced igniter and tested unit both oven working as should now preheated as should. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model MHW5100DW0
Near Ashtabula, Ohio 44004
Brian M
Job Details: 11/17/2021
"Cc of unit not functioning properly still Found error f3e1 Ran diagnostics test no issue found Followed tech sheet new pressure sensor was already installed Advised on replacing acu and drain pump Customer does not want to repair at this time ; ordrng 1 WPW10605427 (pump-water) and 1 W11029844 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE OTR MICROWAVE
Model JVM6175DF1WW
Near Madison, Ohio 44057
Joe O
Job Details: 11/17/2021
Cc: not workingFound loose connection on thermal fuse. Re seated connection tested. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Perry, Ohio 44081
Joe O
Job Details: 11/17/2021
"Cc: noise, dentCustomer stated dent popped itself out. Could not see a dent. Found intermittent small popping noise durning cooling. Coming from freezer compartment. Found noise is from r134 running though cap tube into evaporator. Advised customer this is a normal sound, and will harm anything. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC2
Near Garrettsville, Ohio 44231
Brian M
Job Details: 11/17/2021
Installed control Advised to watch
We serviced a
MAYTAG WASHER
Model mvw6230hw2
Near Mantua, Ohio 44255
Brian M
Job Details: 11/17/2021
Cc of leak Found new valve boot to be smashed Replaced using old valves boot Ran test cycle OP Test Ok
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Olmsted Township, Ohio 44138
Angel
Job Details: 11/17/2021
Cc that handle on door was broken and moisture sensor was cracked. Confirmed both were broken replaced both parts. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, Ohio 44240
Brian M
Job Details: 11/17/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, Ohio 44138
Angel
Job Details: 11/17/2021
"Cc that unit is not draining or finishing cycle. Ran diagnostics and found error code F0E3 overload, ran a diagnostics cycle and passed. Verified under unit to see if everything looked good and found that gearcase is leaking will need to replace gearcase. Replaced gearcase from truck stock ran calibration and auto test and passed. Explained to customer that 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, Ohio 44140
Angel
Job Details: 11/17/2021
Replaced console and knob bezels. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, Ohio 44094
Corina H
Job Details: 11/17/2021
Replaced the bin. Checked the church and cube ice. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Conneaut, Ohio 44030
Dan
Job Details: 11/17/2021
"Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6775ADS
Near Conneaut, Ohio 44030
Dan
Job Details: 11/17/2021
"Customer complaint of noises, upper oven burner lights , lower oven burner lights, all cooktop burners light, both ovens heated to temperature, unable to turn upper oven off, upper oven cancel button is not working, unit needs new control; ordrng 1 WPW10166969 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Andover, Ohio 44003
Dan
Job Details: 11/17/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Painesville, Ohio 44077
Joe O
Job Details: 11/17/2021
Installed control and water valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, Ohio 44060
Joe O
Job Details: 11/17/2021
"Cc: not washingFound sump is receiving proper power, but not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, Ohio 44060
Joe O
Job Details: 11/17/2021
Installed control entered diagnostics. Tested. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Chardon, Ohio 44024
Dan
Job Details: 11/17/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Chardon, Ohio 44024
Dan
Job Details: 11/17/2021
"Customer complaint that control panel is not working, confirmed, cannot select menu options, unplugged unit and plugged back in, user interface is working now, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, Ohio 44024
Dan
Job Details: 11/17/2021
"Customer complaint of loud ticking noise, found gear oil all over under unit , unit needs new gearcase, customer does not want repair; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, Ohio 44143
Joe O
Job Details: 11/17/2021
"Cc: clothing set at end of cycleFound error codes 27(water accessibility) 26(out of balance) 8(pressure sensor loss). Ran test 10 for pressure sensor. Pressure sensor and valves are functioning as designed. Water valves not seeping. Ran drain and spin. Unit reached spin speed, not walking, no flashing lights. All functions working properly. Needs control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, Ohio 44077
Dan
Job Details: 11/17/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 46 degrees set to 44 degrees, freezer section temperature at 0 degrees, air damper and evaporator fan are working, thermistors are reading correct temperatures, compressor and condenser fan are running, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, Ohio 44144
Manny
Job Details: 11/17/2021
"Found leak at filter joint,recover refrigerant, replaced filter using T/S wpw10143759, place unit in a 29in vacuum and hold for 10 mins, charged unit with 4.5oz of R-134a, pressure equalize, unit is cooling, good frost pattern on evap. Temp when first arrived was 76 in RC and 73 in FC, temps now in RC 60 and FC 50. ; used 1 wpw10143759 (Uv filter), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Burton, Ohio 44021
Jason N
Job Details: 11/17/2021
"Cc unit not spinning clothesRan diagnostics, found code for f0e5 off balance load. Ran auto test, washplate spinning with basket during spin test. Found drive hub stripped. Unit needs drive hub. Replaced using truck stock part. Reran auto test and calibration. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KEP
Near Cleveland Heights, Ohio 44106
Manny
Job Details: 11/17/2021
"Cc unit is leaking from the bottom, found cracked inlet valve, u it will need a inlet valve. Customer paid for parts and service labor would be due on install.; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Novelty, Ohio 44072
Corina H
Job Details: 11/17/2021
"CC that there is a grinding noise. Ran diag F0e5 Off Balance Load. Ran a manual test for spin when stopping the rotor is slipping. Found the screw laying on the ground. Used loctite on the screw. Ran a calibration. Started a spin, no noise. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, Ohio 44111
Gabriel P
Job Details: 11/17/2021
"Seal is torn and ripped ordering ; ordrng 1 W11368721 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, Ohio 44035
Marie V
Job Details: 11/17/2021
"Replaced outer case, tested unit with a water bottle, op test no good. Relay on control is clicking and unit finish before is done. Unit will need main control.; ordrng 1 W11443147 (Control) and 1 W11244490 (Interlock)"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Berea, Ohio 44017
David R
Job Details: 11/17/2021
"Cc unit not locking. Found latch broken, replaced from t/s. Ran diagnostics and calibration. Good. Op test ok. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, Ohio 44023
Jason N
Job Details: 11/17/2021
"Cc unit right side door swings open too farFound unit not level, unable to level due to left side cab roller adjustment bolt is stripped. Customer stated installers used a power driver to try to level, then told her they could not level unit. Unit needs left side cab roller. ; ordrng 1 WPW10304660 (Cab roller-left side)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, Ohio 44125
Corina H
Job Details: 11/17/2021
"Replaced the valve and filter. Cycled ice maker, filled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, Ohio 44139
Jason N
Job Details: 11/17/2021
"Cc unit error code f8e1Verified fault code for low flow or pressure switch not tripped. Ran auto test. No water coming in on hot valve test. Checked power in to valve on demand, good at 121v. Rechecked water supply in, checks good. Solenoid for hot side of valve is not working, will need to reorder valve assembly. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, Ohio 44202
Jason N
Job Details: 11/17/2021
"Cc unit stopped coolingCustomer stated unit was making a lot of noise before it stopped cooling. Found compressor not running, start relay buzzing when trying to start. Plugged into killawatt, compressor drawing 8.7a before relay overload opens. Compressor is locked, will need replaced. Parts and labor covered under 5yr.; ordrng 1 W10507884 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, Ohio 44107
Gabriel P
Job Details: 11/17/2021
"Replace part order ,opt test ok"
We serviced a
MAYTAG WASHER
Model MAH5500BWQ
Near Lyndhurst, Ohio 44124
Manny
Job Details: 11/17/2021
"Cc unit making a loud noise when spinning, confirmed the noise and found outer tub leaking through the seal and bearing is shattered, drive belt rubbing against tub. Unit will need outer tub, pulley, belt seal kit support and spinner; ordrng 1 22004465 (Outer tub) and 1 22002315 (Spinner pulley) and 1 12001788 (Drive belt) and 1 12002022 (Seal kit) and 1 W10181639 (Support spinner) and 1 6-2717080 (Spinner assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Strongsville, Ohio 44149
David R
Job Details: 11/17/2021
"Cc unit making a weird noise, last dishwasher 20 years old, everything updated on newer. Ran a normal cycle for 10 mins, unit components sounds normal. Ran a diagnostics cycle all the way through, all components test find, all sounds are normal. Unit is working properly. Went over the use of rinse aid and extended dry, can s asleep refer to owners manual if needed. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Strongsville, Ohio 44136
David R
Job Details: 11/17/2021
"Cam and belt are good, tight. Ran diagnostics, good. Also found drain hose hitting back of unit, corrected to a different position. Ran drain/spin. Good. Op test ok."
We serviced a
GE REFRIGERATOR
Model PSIC3RGXCFBV
Near Strongsville, Ohio 44136
David R
Job Details: 11/17/2021
"Cc unit not making ice. Opened up icemaker, getting power but motor just turning back and forth in place. Will need icemaker kit assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WR30X10093 (Icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, Ohio 44107
Gabriel P
Job Details: 11/17/2021
Found ice buildup in the back of ice box there was a service pointer ordering part ; ordrng 1 W10739629 (Gasket) and 1 W11126056 (Adapter)
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3600AAS
Near Valley View, Ohio 44125
David R
Job Details: 11/17/2021
"Found whole sensor harness is bad, charred and open. Discontinued, customer wants parts researched one more time. After researching, give customer call.; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, Ohio 44022
Manny
Job Details: 11/17/2021
"Cc unit is leaking and keeps giving errors, found error codes F8e4 for float switch fault and f9e2 for draining fault. Float switch was open the foam was stuck on side of switch housing, good power to drain pump but pump is not running. Replaced float switch and drain pump opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, Ohio 44139
Manny
Job Details: 11/17/2021
"Cc unit not cooling as it should, too evap cover and only frost on top and bottom coil, per BJ low refrigerant, confirmed by hooking up gages and unit goes into a vacuum, Bj advised to charge with 140psi of nitrogen and use soap solution to detect leaks, no leaks found but pressure is going down bj said charge it to 140psi wait for it to equalize and if still going down and no leaks found, we both agree it has to be an internal leak. Send to management for review for refund. Per HB not charging service!; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Valley View, Ohio 44125
David R
Job Details: 11/17/2021
"Coin operated. No key here to open up and test unit, will need to reschedule and let customer know we need key to operate.; schdld next appmnt for 11/24 WED !"
We serviced a
AMANA DISHWASHER
Model ADB2200AWQ
Near Bedford, Ohio 44146
David R
Job Details: 11/17/2021
Cc unit not opening. Had to break open. Door latch is not operating correctly. Ordering latch. ; ordrng 1 WPW10275768 (Latch assembly)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ02
Near Kent, Ohio 44240
Brian M
Job Details: 11/17/2021
Cc unit buzzing Found noise coming from water valve vibration Repositioned valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, Ohio 44111
Marie V
Job Details: 11/17/2021
"Defrosted evap, replacedcontrol and harness. Set temps back to recommended and advise cust to allow 24 hours for unit to get back to normal temps optest okNo core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44119
Joe O
Job Details: 11/17/2021
Cc: not coolingFound compressor not starting. Compressor excessively loud. Found compressor seized. Needs compressor and drierCustomer showed pop; ordrng 1 W11370574 (Compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, Ohio 44103
Marie V
Job Details: 11/17/2021
"Replaced control and preheat unit to 350*, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, Ohio 44104
Marie V
Job Details: 11/17/2021
"Cust said that she need doors to put back together, unit has doors, shelfs and feets removed. Put all back together, plugged in unit, started getting frost pattern on fresh food section. Advice cust to allow 24 hours to reach normal temps. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, Ohio 44012
Angel
Job Details: 11/17/2021
"Cc that unit is not cooling. Confirmed unit was running fans were running but temperatures were at 72* at freezer and 73* in ff section. Checked compressors amperage and started at 2.00 amps and dropped to .70 amps unit has a leak in the system will need compressor, evap, and drier filter. Ordering parts.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Solon, Ohio 44139
Jason N
Job Details: 11/17/2021
"Cc unit leaking from freezer.Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice from freezer, steamed out drain tray and drain hole. Pulled drain tube from rear of unit, flushed sludge out. Ensured good drain through drain. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, Ohio 44135
Corina H
Job Details: 11/17/2021
"Replaced the control, ui, freezer fan and pantry board. Freezer fan turns on. Cycled ice maker. Opt test ok"