We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
11/23/2021
"Cc: long dry timesRan test cycle. Found venting slightly kinked. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Pulled unit away from wall, straighten out venting. Unit has good heat and air flow. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/23/2021
"Installed control box. Lights still coming on after cycling power in sabbath mode. Called whirlpool tech line spoke with Robert, he stated this is normal operation after a power outage, even during sabbath mode. He stated its basically like resetting a computer. Op test okSr:
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/23/2021
"Cc: not spinningFound error codes f2e1(stuck key) f7e1(basket speed fault) f5e3(lid unlock fault). Found u it is sensing basket speed. Lid lock is functioning. Found gear case leaking oil, caused belt to slip off. Needs gear case, belt, cam and control; ordrng 1 W11454734 (Gear case) and 1 W11239857 (belt) and 1 W10721967 (drive pulley) and 1 W11116592 (cntrl-elec)"
We serviced a
WHIRLPOOL DRYER
Model wed87hedw1
Near Cleveland Heights, Ohio 44118
Manny
Job Details:
11/23/2021
"Cc unit making a really loud noise when tumbling, verify noise took unit apart and found rollers and pulley seized. Replaced rollers and pulley using T/S 4392067; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DRYER
Model GTD81ESPJ0MC
Near Cleveland, Ohio 44128
Corina H
Job Details:
11/23/2021
"CC that the unit takes a long time to dry. Confirmed. Checked the vent outside no air flow. Found the blower wheel broken, Will need a new blower wheel. ; ordrng 1 WE16M24 (Wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Kent, Ohio 44240
Brian M
Job Details:
11/23/2021
Recovered refrigerant Installed drier and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.9 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Garfield Heights, Ohio 44105
Corina H
Job Details:
11/23/2021
"CC that the unit does not turn on. Confirmed. Found the drain pump stuck on. Held the start button in for 10 seconds till it reset the control. Did not clear the drain pump. Checked the drain pump 23 ohms, not shorted. Will need a new control and drain pump. Office to reschedule appointment ; ordrng 1 W11458145 (Control) and 1 W11399437 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model MVWB855DC1
Near Kent, Ohio 44240
Brian M
Job Details:
11/23/2021
"Cc unit will not power on Found error f6e2 f6e3 and f3e2 Was able to run partial auto test then unit died Needs UI and control ; ordrng 1 W10916649 (cntrl-elec) and 1 W11226503 (console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ4
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
11/23/2021
"CC that the cooktop light does not work. Confirmed. Checked the power to the light socket 0 volts. Will need a new control. Cust can install part. ; ordrng 1 W11342846 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/23/2021
"Installed latch and strike. Ran auto test, unit started filling, then stopped. Unit acting as if its not sensing lid switch again. Spoke with BJ, Ohmed out drain pump. Pump out of range, possibly took out control. Needs control, drain pump, and latchControl, and latch show out of stock. Office to reschedule; ordrng 1 W11399437 (Drain pump) and 1 W11394572 (Latch) and 1 W11519742 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Wickliffe, Ohio 44092
Joe O
Job Details:
11/23/2021
"Cc: not workingCustomer stated unit will not make it past sensing. Found error f7e6(motor fault) f2e1(stuck key) f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Unit is spinning and agitating. Ran auto test. Found all functions are working. Ran calibration. Ran normal cycle. Ran drain and spin. Unit locked and would not unlock. Needs controlCustomer does not want to repair at this time; ordrng 1 W11162438 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF305PEEN
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
11/23/2021
"CC that the front burner does not work and the oven does not work. Confirmed. Found the igniter to the cooktop not sparking. 2 of the burners screws will need drilled out. Checked the oven igniter, weak igniter. Will need a new igniters, burners and screw.; ordrng 1 W11032529 (Igniter) and 2 WP8053360 (Burner)s and 4 WPW10132940 (Screw)s and 1 4342528 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
11/23/2021
"Cc: intermittently leaking from bottom of doorFound no damage to door seals. Dispenser is tight to inner door. Ran test cycle. No suds in unit. Spoke with BJ, stated it could potentially be the seals. Built estimate for bottom door gasket, and sealAdvised customer this may not be the issue. Customer does not want to repair at this time; ordrng 1 154827601 (gasket) and 1 5304500204 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, Ohio 44135
Marie V
Job Details:
11/23/2021
"Cc that the unit is getting too much condensation on the panel. Verify water cold and hot, they were reversed, corrected issue. Ran fault codes, got F0E4 spin limited by water temperature F0E3 overload. Ran auto test pass . Explain cust that if unit is filling with hot water on rinse it will not work properly. Set unit on agitation and med and high speed spin, both pass. Op test okAlso that 6-7 bath towels = a full load and that 1#2 tablespoons of detergent should be use per load"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near South Euclid, Ohio 44121
Jason N
Job Details:
11/23/2021
Installed ice chute and pad. Turned ice maker back on. Ice door operation test good. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, Ohio 44135
Marie V
Job Details:
11/23/2021
Replaced door. Op test ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, Ohio 44122
Jason N
Job Details:
11/23/2021
"Called property manager about part that was sent out. Part is not found anywhere, hes not sure why we sent it out to the apartment. Please verify again with customer about shipping address. Reordering part. ; ordrng 1 WP694674 (Thermostat)"
We serviced a
KITCHENAID RANGE
Model KCGC558JSS00
Near Cleveland Heights, Ohio 44118
Marie V
Job Details:
11/23/2021
Replaced ignitor and burner. Op test ok
We serviced a
GE DRYER
Model GTD65EBSJ0WS
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
11/23/2021
"Cc unit taking too long to dry clothesRan dryer op test, timed dry cycle on high heat. Checked airflow at vent outlet. Good airflow. Exhaust temps reaching 175 degrees, cycling on and off properly. Cleaned moisture sensor bars. Cannot find an issue with unit at this time. Advised customer about sensor dry functions, ensuring proper load sizing and settings. Use timed dry function if needed."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland, Ohio 44104
Jason N
Job Details:
11/23/2021
"Cc unit ff section freezing food.Unit ff section set at 42 degrees, freezer at 0. Customer stated random items will freezer in ff section. Called wp techline, Adrian, adjust small shelf next to ice house, lower down half way, ensure no items blocking vent opening. Ensure all moisture content food is in deli drawer or crisper drawer. Set temperatures to 40 in ff sections, 3 in freezer. Customer to monitor.
We serviced a
IKEA DISHWASHER
Model IUD8000WS1
Near Cleveland Heights, Ohio 44121
Manny
Job Details:
11/23/2021
"Cc unit not filling up with water, ran diagnostics cycle unit is filling and washing, cycle finished with not issues, did notice a lot of suds once unit started washing, advise customer to use less detergent."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, Ohio 44202
Jason N
Job Details:
11/23/2021
"Recovered refrigerant. Installed compressor and uv dye drier. Pulled vacuum on system to 29 in/hg for 15 min. Held vacuum, no change to gauges. Recharged with 5.0oz. Or r134a. Low side pressure stable at 5psi. Freezer starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Garfield Heights, Ohio 44128
Jason N
Job Details:
11/23/2021
"Cc unit needs front door panel replaced due to damage.Replaced front door panel using customer supplied pre Id part. Customer also mentioned unit seems louder then it was when they first started using it. Ran wash test for 10minutes. Did not hear any abnormal sounds, advised customer unit is working as designed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ
Near Chardon, Ohio 44024
Jason N
Job Details:
11/23/2021
"Cc unit door reversal difficult due to holes not lining upCustomer stated door reversal could not be done as the holes on the lower cabinet for bottom hinge dont line up properly. Confirmed. Liner sagging down below hole location, half covering holes. Able to pry up on liner from bottom to expose holes to where mount screws can be driven in. Completed door reversal. Doors opening and closing properly, gasket sealing. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
11/23/2021
Replaced the heater. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/23/2021
Cc unit not washing properly Found actuator to be the plastic type Replaced actuator OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Willoughby Hills, Ohio 44094
Joe O
Job Details:
11/23/2021
Installed spray arm. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Chardon, Ohio 44024
Jason N
Job Details:
11/23/2021
"Cc unit filling with water.Customer stated unit just kept filling with water, had to turn cold valve off to get it to stop. Turned cold water on, ran manual fill tests. Inlet valve shutting off properly at this time. Installed inlet valve using pre Id part. Ran auto test. All functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, Ohio 44021
Brian M
Job Details:
11/23/2021
Cc no cool Found no frost pattern on evap Found condenser smashed Can not determine if unit has a hole in condenser Needs r600 tech for install of parts ; ordrng 1 W11368894 (Condenser) and 1 W11370574 (Compressor) and 2 W10843121 (Drier)s and 1 W11368877 (Evap)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, Ohio 44065
Brian M
Job Details:
11/23/2021
Cc lights out Found freezer right side led out Replaced led OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, Ohio 44120
Marie V
Job Details:
11/23/2021
"Cc that the unit was leaking water all over and that it did not spin the clothes out. Ran diag no error codes, ran auto test pass, cust said that the water on the floor was cause by the drain in the house, it was clogged up and unit keep draining. Explain cust that to pause unit you have to press once the button. Explain cust how to get unit to drain and spin, that the unit if is off balance it will shut off and they have to rearrange the clothes to get them to drain and spin on a cycle. Cust said if knob moves, told cust that the knob is only to choose the cycle, the lights at the bottom of the knob will tell you in what stage the cycle is at. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, Ohio 44108
Manny
Job Details:
11/23/2021
"Cc unit not draining, ran diagnostics test 8 for drain pump activation, pump is just humming, took pump off to check for obstructions, pump is clear, ran test 8 again and pump is running, installed pump back onto unit ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Sheffield Lake, Ohio 44054
Gabriel P
Job Details:
11/23/2021
Unit is under one year manufacture warranty by service bench also when diagnose unit found dog food by the heating element clean out opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Lorain, Ohio 44053
Gabriel P
Job Details:
11/23/2021
Took wire nuts out to check voltage going to unit 121 v put wire nuts back on and power came on ran diagnostic no error code ran auto test pass it may had a loose connections on wire or not having good contact also advise customer that if it happen again it will need control
We serviced a
KENMORE DRYER
Model 110.97872601
Near Cleveland, Ohio 44113
Manny
Job Details:
11/23/2021
"Cc unit not heating, this is a stack unit in a narrow closet I dont fit behind it, need second tech to take unit down.
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Cleveland, Ohio 44109
Marie V
Job Details:
11/23/2021
"Cc that the unit is not level and that vent behind was taken apart, he said he had to put it back on, unit was leaning to the right hand side. Adjusted unit and started a load to make sure that was not shaking. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, Ohio 44081
Dan
Job Details:
11/23/2021
"Installed new hinges, op test good"
We serviced a
KENMORE WASHER
Model 110.169725
Near North Royalton, Ohio 44133
Marie V
Job Details:
11/23/2021
"Cc that the unit had the hose exploded in the past and have not use unit since. Turned unit on started filling but very little water entering. Valve is open all the way. Verify hoses that they are not kinked, they are good. Unit will need new water valve. Office will contact once they have eta on the part; ordrng 1 WP8528052 (Valve) and 1 WP62780 (Clip), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/23/2021
"Replaced water valve. Tested it,pass no noises, also ask cust to fill cup to verify for leaks. None. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, Ohio 44011
Gabriel P
Job Details:
11/23/2021
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, Ohio 44035
Gabriel P
Job Details:
11/23/2021
Level the doors opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, Ohio 44131
Corina H
Job Details:
11/23/2021
CC that the u it shakes when spinning. Confirmed. Found the basket leaning forward. Raised the front feet and lowered the back legs. Started a rinse and spin with clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Bedford Heights, Ohio 44146
Corina H
Job Details:
11/23/2021
"CC that the freezer door does not shut when closing the ff door. Confirmed. Checked the gasket, good. Cams are good. Used Vaseline around the gaskets. Opt test ok"
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Lakewood, Ohio 44107
Manny
Job Details:
11/23/2021
"Cc unit not working, has power, verified all components and all operational, set unit to normal, relays clicking but nothing else, unit has error code F1 per tech sheet unit need a new control; ordrng 1 WPW10111616 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, Ohio 44107
Manny
Job Details:
11/23/2021
"Found plastic plug in the outside vent, most likely someone forgot to remove when vent was installed. Removed plug ran normal cycle unit is heating and good airflow."
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near Perry, Ohio 44081
Jason N
Job Details:
11/22/2021
"Cc unit door locked, not responding, code f5e1Cust stated her husband pulled the lock rod out to disengage door lock. Confirmed. Found door lock motor cam did not fully index to the lock monitor switch to signal control that the door had locked for self clean. Unit needs door latch motor assembly. ; ordrng 1 WPW10107830 (Latch motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
11/22/2021
Confirm dishwasher shuts off when trying to start or it will run but then turn off check all wires it looks good also check connections is good ran diagnostic test no error try draining unit is good ordering control and ui and harness ; ordrng 1 W11305308 (Control) and 1 W11028004 (Harness) and 1 W11368911 (Ui) and 1 WPW10653840 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/22/2021
Replaced drain pump. Op test 9k
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Painesville, Ohio 44077
Jason N
Job Details:
11/22/2021
"Cc unit not starting Customer showed pop. Found door switch lever broken. Replaced using truck stock part. Ran dryer op test, good tumble and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Westlake, Ohio 44145
Marie V
Job Details:
11/22/2021
"Cc that the strike broke. Confirmed. Replaced strike, ran calibration. Op test ok"
We serviced a
KENMORE DRYER
Model 11084836201
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/22/2021
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS342FIAB00
Near Westlake, Ohio 44145
Marie V
Job Details:
11/22/2021
Cc that the Ui has a crack on it and that the lights are flickering. Confirmed. Replaced all lights and UI. Op test okBrought core for return
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/22/2021
"Gearcase leaking oil and there is tension on basket also rotor teeth are stripped giving estimate customer will not fix ; ordrng 1 W10754161 (Rotor) and 1 W11455453 (Gearcase), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, Ohio 44255
Corina H
Job Details:
11/22/2021
CC that there is a noise when running. Confirmed. Found the gasket to the blower housing off and hitting the blower wheel. Started a cycle no unusual noises. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, Ohio 44074
David R
Job Details:
11/22/2021
"Replaced igniter and manifold. Tested both ovens and burners. Good, middle burner lighting but needs cleaned out more. Advised customer. Good, op test ok."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Middlefield, Ohio 44062
Brian M
Job Details:
11/22/2021
Customer showed pop Cc unit not agitating Found actuator to be the plastic design and not attached to clutch Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD9200SQ0
Near Mentor, Ohio 44060
Joe O
Job Details:
11/22/2021
Cc: squealingFound pulley seizing to shaft. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Elyria, Ohio 44035
David R
Job Details:
11/22/2021
Replaced icemaker. Op test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Burton, Ohio 44021
Brian M
Job Details:
11/22/2021
Cc dishwasher not working Found unit not running Tripped breaker Re ran test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, Ohio 44060
Joe O
Job Details:
11/22/2021
Compressor does not have enough process to add another process stub. Needs a compressor; ordrng 1 WPW10507886 (compressor)
We serviced a
KITCHENAID WALL OVEN
Model KODE500EBL05
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
11/22/2021
CC that the oven light doesnt turn off. Confirmed. Ran diag f2e1 stuck key. Will need a new ui; ordrng 1 W11087449 (Ui)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, Ohio 44130
Manny
Job Details:
11/22/2021
"Cc unit stays at 50 degrees in the RC, found Rc evap cover full of frost steamed evap cover to beable to remove evap was cover in frost, steam evap (35 mins steaming) place unit in test mode #3 to test out evap fan, found RC fan not running, unit will need a evap fan.; ordrng 1 W11087438 (Evaporator fan harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DBL WALL OVEN
Model JT3500SF2SS
Near Avon, Ohio 44011
David R
Job Details:
11/22/2021
"Replaced control and relay. Ran oven at 350*, made sure it stopped, good. Op test ok."
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS00
Near Seven Hills, Ohio 44131
Corina H
Job Details:
11/22/2021
"CC that the microwave takes a long time to heat up food. Heated a cup of water in 2 minutes, heated. Water was boiling in 3 minutes. Called BJ working as designed. The convention oven is not heating. The microwave set the conversation to 325* heating element is turning on. Checked the broil element on the microwave good. Heated the oven to 350* Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
11/22/2021
Installed bearing kit Ran test cycle OP Test Ok Advised to let sit for 24 hours so seal can cure ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, Ohio 44092
Jason N
Job Details:
11/22/2021
"Cc unit ice not dispensing againCustomer stated unit worked fine for several days, dispensing ice then stopped again. Found some issue as before, auger impeller slipping on ice container auger coupler. Coupler is worn. Ordering ice container and auger impeller. Ice container not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11185686 (Ice container) and 1 WP63052-2 (Auger impeller)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby, Ohio 44094
Joe O
Job Details:
11/22/2021
Installed control. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Westlake, Ohio 44145
Marie V
Job Details:
11/22/2021
"Cathay the u it is making all kings of noise. Confirmed. Took unit apart and found rollers and pulley needed to be replaced. Replaced from T/S, also cleaned out unit no blower wheel, had lots of lint and things from pocket. Removed all. Put unit back together and tested ok. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA REFRIGERATOR
Model P1318404W
Near Avon Lake, Ohio 44012
Marie V
Job Details:
11/22/2021
"Cc that the unit is not cooling properly. Tooktemps 43* fresh food section and 5* on freezer. Found lots of frost on freezer evap, called BJ found that control needs to be replaced, bimetal had 1ohms. Tested to get it to defrost it failed. Control is not longer available. Called tech line. Tried to find control, not available."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Westlake, Ohio 44145
Marie V
Job Details:
11/22/2021
Replaced damper. Set unit to 40* . Op test ok
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Parma Heights, Ohio 44130
Gabriel P
Job Details:
11/22/2021
Unit is been overloading or getting off balance load advise customer how to use unit properly
We serviced a
KITCHENAID WALL OVEN
Model KEBS207BSS00
Near Solon, Ohio 44139
Brian M
Job Details:
11/22/2021
Cc unit didnt heat up and then it it did she had ordered a element Ran test bake found unit to have no issue heating up Ran test bake to 350 no issues found
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2021
"I found old slider on gearcase damaged the rotor as well, new stator delivered wires were broken off at connection. On return to replace gearcase as well. ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W10915700 (Stator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, Ohio 44123
Jason N
Job Details:
11/22/2021
"Cc unit missing partsNothing actually wrong with unit, but customer stated unit is missing parts from when he got it from RaC. Unit needs dispenser drip tray, bottom grille and RH door bin. Not sure if these are warranty covered parts, called BJ, said go ahead, unit under a yr, order parts and will see if WP covers cost. ; ordrng 1 WPW10353935 (Grille) and 1 WPW10356019 (Drip tray) and 1 WPW10308869 (Door bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW01
Near Cleveland, Ohio 44105
Corina H
Job Details:
11/22/2021
Replaced the handle. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
11/22/2021
Ran two diagnostic test with 4 cups one on bottom and one on top both test pass arms are working cannot find issue at the moment
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB00
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/22/2021
Tightened handle. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, Ohio 44146
Brian M
Job Details:
11/22/2021
Cc of noise Found belt squeaking Replaced using truck stock OP Test Ok ; used 1 WPW10006384 (BELT) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2021
"Replaced water valve. Ran diagnostics, no stored error codes. Ran factory calibration and factory test, good. Ran a normal cycle deep fill at max, took about 8 min for unit to get to max for normal. Also went over extra power button. Unit test good, op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, Ohio 44039
David R
Job Details:
11/22/2021
"Called techline, Adrien, gave symptoms and parts replaced, techline went over and said its either the way the customer is loading it or the balance part of inner tub is leaking water. Calling customer and letting know whats going on, have to order parts. ; ordrng 1 W11172199 (Basket assembly) and 1 W11550886 (Tub ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, Ohio 44108
Jason N
Job Details:
11/22/2021
"Cc unit not starting cycle, lid lock light flashingRan diagnostics, found codes f5e1 for lid switch fault, f5e3 for lid unlock fault. Ran manual lid lock test, will not lock. Unit needs lid lock assembly. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cleveland, Ohio 44120
Corina H
Job Details:
11/22/2021
"CC that the unit is not heating. Confirmed. Checked the outside vent, good. Checked the voltage good. Checked the fuses, good. Checked the motor, will need a new motor and wheel. ; ordrng 1 WP694089 (Wheel) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
11/22/2021
Installed harness and drain pump. Ran diagnostics test cycle. Ran drain and spin. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, Ohio 44136
David R
Job Details:
11/22/2021
"Replaced control, Unit getting F9E1. Found debris in drain pump causing cycles not to complete. Called safety, not a safety issue. Unit is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44120
Corina H
Job Details:
11/22/2021
CC that the water is not correct. Confirmed. Found the hot and cold reversed. Switched the hoses. Ran a calibration. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, Ohio 44240
Brian M
Job Details:
11/22/2021
"Complaint no cool Found filter drier restricted Recovered Refrigerant, Replaced filter drier, ran 28 inch vac, recharged 5.5 r134a Advised to watch"
We serviced a
CROSLEY DRYER
Model CDE6500W
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/22/2021
Cc unit not heating Found thermal cut off open Replaced using back stock OP Test Ok ; used 1 WP53-0771 (Thermal cut off) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/22/2021
Found drain hose on floor causing water to exit as is filling correct issue opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES7
Near Cleveland, Ohio 44106
Jason N
Job Details:
11/22/2021
"Cc ice buildup in freezerCustomer stated there is ice starting to form on upper left side of freezer. Confirmed, small amount of ice formation on left side of freezer towards door. Cleared ice from freezer, checked door for proper close and seal. Door may not close all the time depending on how door is closed, soft close not pulling in tight all the time. Cleaned door rails, lubricated. Door close much better. Advised customer to ensure freezer door is closed after using freezer."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Broadview Heights, Ohio 44147
David R
Job Details:
11/22/2021
"Replaced actuator, ran calibration and diagnostics. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Painesville, Ohio 44077
Joe O
Job Details:
11/22/2021
"Cc: Not making iceFound wiring in lower door harness broken. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW11202405 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUB24FRERS00
Near Painesville, Ohio 44077
Joe O
Job Details:
11/22/2021
"Cc: groaning, knocking noiseUnit started running after having door open. Unit not making any abnormal noises. Could not duplicate issue. Advised customer to try to record a video when it happens. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, Ohio 44077
Joe O
Job Details:
11/22/2021
"Cc: ice maker leaking into ice bin and ff section, water leaking from dispenser, dent in ff doorFound freezer temps at 5 degrees, ff section at 40 degrees. Found no stored error codes. Found ice bin seal is sealing. Found both ff and freezer settings at recommended. Found small cubes in ice maker. Found chute not sealing completely. Needs water valve, fill tube, and chuteWater valve out of stock. Office to rescheduleAdvised customer cosmetic issues are not covered after 30 days. Advised they would need auth from whirlpool to cover left hand ff door.; ordrng 1 W11087201 (heater) and 1 W11482383 (Water valve) and 1 WPW10606117 (door-ice)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
11/22/2021
"CC that there is still soap on the clothes. Ran diag no codes. Ran a calibration. Checked the hot and cold water, correct. Started a normal cycle. Working as designed. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Highland Heights, Ohio 44143
Jason N
Job Details:
11/22/2021
"Cc unit making loud noise and compressor label is scorchedCustomer stated the unit seems too loud, so he looked at compressor in rear and found the label is scorched, concerned that compressor is overheating. Checked compressor, found burnt spot on label, this was likely made at the factory while compressor was brazed in place. Compressor is running, no abnormal sounds heard. Unit noises are normal for this unit, no issues found at this time. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Avon, Ohio 44011
Marie V
Job Details:
11/22/2021
"Cathay the unit will not power on. Confirmed I was able to get to diag got error code F6E2 F6E1 . U it will need control and Ui. Cust will buy new.; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near Avon, Ohio 44011
Marie V
Job Details:
11/22/2021
"Cc that the unit shuts down too fast and that theres a noise coming from the back. Confirmed noise. Found vent from unit was loose, adjusted. Ran diag no error codes. Verify sensor,pass test. Explain cost that if going to dry small loads use time dry. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, Ohio 44077
Joe O
Job Details:
11/22/2021
Installed ice maker. Ran harvest. Ran fill. Op test ok
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Willoughby, Ohio 44094
Jason N
Job Details:
11/22/2021
Cc unit not heatingChecked all thermals on unit. Found heater element open. Unit needs heater element. ; ordrng 1 DC97-14486A (Heater assembly)
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, Ohio 44077
Jason N
Job Details:
11/22/2021
"Cc unit not cooling in ff sectionFound ff evaporator frosted over, no air circulation. Ran test 47 for ff fan, fan barely moving, very low rpm. Unit needs ff evap fan motor. ; ordrng 1 WR60X35205 (Evaporator fan)"
