Near Strongsville, OH 44136
Corina H
Job Details: 08/25/2020
STACK W/D GE GUD24ESSJ0WW "The straps will not go around the suspension rods. Will need suspension rods. The spring to the door is rusted and broke will need a new spring; ordrng 4 WH16X22791 (Suspension rods)s and 1 WH01X10628 (Spring), used 1 Shipping from stock"
Near Strongsville, OH 44136
Corina H
Job Details: 08/25/2020
DRYER MAYTAG MEDC465HW0 "CC that the door does not shut. Found the door bowing out. The door clips are broken. The bearing tab is broke. Will need a new door, bearings, and clips. ; ordrng 1 W10806345 (Panel) and 2 W10854425 (Clip)s and 2 WP8066092 (Clip)s and 1 279441 (Bearings
Near Olmsted Falls, OH 44138
David R
Job Details: 08/25/2020
DRYER WHIRLPOOL WED5000DW2 "Replaced part. Customer had questions about dry time. Checked airflow going outside, good, found a little lint inside. Other than that. Check time items are being put in, might need to add more time to it. Make sure checking temp settings as well. Airflo
Near Olmsted Falls, OH 44138
David R
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Replaced part. Tested, good. Also replaced water filter for customer. Good. Op test ok"
Near Bay Village, OH 44140
Dan
Job Details: 08/25/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Near Cleveland, OH 44105
Joe O
Job Details: 08/25/2020
REFRIGERATOR MAYTAG MFI2269FRZ02 "Attempted to install glides, found center glide is riveted to the bracket. Needs glide and bracket assembly.; ordrng 1 WPW10235357 (glide)"
Near Broadview Heights, OH 44147
Corina H
Job Details: 08/25/2020
DISHWASHER KITCHENAID KDPM704KPS0 CC that the unit is leaking from the left side. ; ordrng 1 W11179175 (Door)
Near Mantua, OH 44255
Brian M
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Cc ff section not cold Found frost build up on back wall Removed and found fan not running Replaced using truck stock Steamed out ice OP Test Ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc unit not making iceCust stated it made only a few cubes over a few weeks now. Ran ice maker diagnostics, found code e5 for ice maker bad thermistor. Unit needs ice maker.Customer not repairing at this time, will think it over. Estimate only."
Near Oakwood Village, OH 44146
Corina H
Job Details: 08/25/2020
WASHER MAYTAG MVWB400VQ0 "CC that the unit is still leaking after the tub ring was replaced. Started a cycle. Found the water valve making the unit leaking. Will need a new valve. Customer does not want to repair. Cust will have a refund from the tub ring and shipping ; ordrng 1
Near Solon, OH 44139
Corina H
Job Details: 08/25/2020
RANGE WHIRLPOOL WFG525S0JZ0 CC that the oven is not heating. Heated oven to 350* waited 15 minutes after the buzzer. Temp at 350*. Advised cust to wait 10-15 minutes after buzzer to insert food. Optest ok;
Near North Olmsted, OH 44070
David R
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Called techline. Went over symptoms and pressures. Pressure shows it is in range of where it should be. Advised run test 4 step 4 is FF, step 5 is FZ. FF is suppose to be between 8-14 on gauges and in FZ 0-3 PSI on gauges. If pressures check good, inside
Near Westlake, OH 44145
Dan
Job Details: 08/25/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Customer complaint of rattling noise, confirmed, found a couple of loose screws underneath causing a vibration, tightened, no unusual noises now, op test good"
Near Bay Village, OH 44140
Dan
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 "Customer complaint that unit is leaking, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 08/25/2020
WASHER AMANA NTW4516FW3 "Cc unit not filling with water.Ran diagnostics, found codes f8e1 for no fill/long fill. Found drain hose laying on floor behind unit draining into basement floor drain. Advised customer that drain hose must be elevated at least 30” above floor. Found sta
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 "Cc unit not dispensing water and needs leveledRan m/s entitlement. Good purchase date 7/21/20.Confirmed not water dispense, checked pressure at filter. Found filter not installed fully. Reinstalled filter, dispense test good. Purged lines. Leveled unit s
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/25/2020
RANGE WHIRLPOOL WMHA9019HZ2 "Replace door,opt test ok"
Near Beachwood, OH 44122
Jason N
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW8540BW "Cc unit tub will not spin.Ran diagnostics, found code f71 for suds. Ran diagnostics cycle, basket not engaging at end of drain out cycle. Unit needs drive hub.; ordrng 1 W10820039 (hub)"
Near Willoughby, OH 44094
Jeff M
Job Details: 08/25/2020
WASHER WHIRLPOOL WED6200SW1 The unit has a bad pulley. Installed new ts part unit tested good ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/25/2020
REFRIGERATOR KENMORE 253.6072201 "Found unit unplug when arrive turn unit on wait 15 minutes for it to cool then force it into defrost mode but it did not when into defrost advise customer of next time leave unit plug in for further diagnostics but as right now is not going into defrost
Near Cleveland, OH 44135
Dan
Job Details: 08/25/2020
WASHER WHIRLPOOL LSQ8243HQ0 "Installed new timer, op test good"
Near Beachwood, OH 44122
Dan
Job Details: 08/25/2020
DISHWASHER KITCHENAID KUDS30CXSS7 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good ; used 1 W10712394 (Adjstr) from stock"
Near Bedford Heights, OH 44146
Corina H
Job Details: 08/25/2020
DISHWASHER WHIRLPOOL DU1300XTVQ1 "CC that there unit has black marks on the dispenser, the tub and around the vent. Cust is using liquid detergent. Started a cycle, spray arms are clear. Gasket is good. Advised cust to use pods instead of liquid or powder. To do a clean cycle every month
Near Lakewood, OH 44107
Dan
Job Details: 08/25/2020
WASHER ADMIRAL ATW4475XQ0 "Installed new valve, found leak in drain hose, called landlord, no answer, he has not been quoted ; ordrng 1 WPW10189267 (Hose), used 1 SHIPPING (shipping and handling) from stock"
Near Garrettsville, OH 44231
Brian M
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW5000DW3 Cc unit not draining Removed drain hose from drain tube ran test drain pump functioning properly Found customer drain to be clogged and not allowing unit to drain properly Advised to get drain inspected
Near Cleveland, OH 44113
Joe O
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: frost build up on freezer wallsFound customer had frost removed. Found all gaskets are sealing. Advised customer an item in the freezer could have been holding the door open. Found some items over hanging the shelves. Could not duplicate issue. Op tes
Near Willoughby, OH 44094
Jeff M
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW6300WW0 I accidentally rid of the dryer on the washer in the washer in the dryer. Service charge for the washer was awesome applied to the dryer. This washer is 10 years old. The bearings are shot it’s leaking from underneath most the time the tub will not separa
Near Beachwood, OH 44122
Jason N
Job Details: 08/25/2020
REFRIGERATOR FRIGIDAIRE FRU17G4JW21 "Cc unit not cooling Customer states it will stop cooling intermittently, and frost up on back. They have defrosted it, and it will work after. Unit cooling at time of arrival, no frost or ice buildup. Evap fan running. Good frost pattern on evap. Found d
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 08/25/2020
WASHER MAYTAG MHW5100DC "Drain pump seized. Customer took the pump apart he did not find anything inside the pump. The reason why the display was not working was because of the multiple overflow and error codes. I cleared the codes unit tested good drain pump is still seized. Cu
Near Aurora, OH 44202
Brian M
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc unit not cooling in ff section Found evap frosted up cleared ice Found thermistor not in range Needs fan thermistor kit ; ordrng 1 W11033168 (harns-wire)
Near Garfield Heights, OH 44125
Brian M
Job Details: 08/25/2020
RANGE WHIRLPOOL SF315PEPB2 Cc unit not igniting on any burners and oven not heating Found bake igniter open Found no power coming from spark module to front switches Found 2 of the 4 front switches damaged Also found that the knobs are broken and does not turn burner off all the wa
Near Cleveland, OH 44113
Joe O
Job Details: 08/25/2020
DISHWASHER KITCHENAID KUDI02CRBS2 Cc: not cleaning properlyRan diagnostics test cycle. Found cold water at start of cycle. Found unit has good pressure. Spray arms are functioning. Unit is functioning as designed. Advised customer to run hot water at the sink. Also advised to run high tem
Near Fairport Harbor, OH 44077
Jeff M
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV04 Filter is plugged I took the filter out of the housing there was pressure. Customer needs a new filter; ordrng 1 EDR1RXD1 (water filter)
Near Lorain, OH 44052
David R
Job Details: 08/25/2020
WASHER AMANA NTW4516FW3 "Cc of the unit not working correctly, making a weird sound not letting clothes wash. Unit plugged in. Gave a error code F8E1 error code. Tested in manual. Both valves are working and correct. Valves on the right way. Took a look under. Found cam cracked
Near Mentor, OH 44060
Jason N
Job Details: 08/25/2020
WASHER WHIRLPOOL GHW9460PL0 "Cc unit only cycling on hot water and leakingRan wash test on cold, hot water coming in. Found water lines reversed on back of unit. Corrected and restarted wash test. Unit not draining in bellow. Found 6 socks stuck in bellow blocking drainage holes. Ra
Near North Ridgeville, OH 44035
David R
Job Details: 08/25/2020
WASHER WHIRLPOOL WTW5100HC0 Wrong part ordered. Will need strike that goes into latch. Ordering ; ordrng 1 W11457841 (STRIKE)
Near Bedford, OH 44146
Dan
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 30 degrees, compressor and condenser fan are running, good frost pattern on evaporator, found evaporator fan barely spinning, unit
Near Amherst, OH 44001
Gabriel P
Job Details: 08/24/2020
OTR MICROWAVE KITCHENAID KMLS311HBS3 Found wrong screw that holds micro wave it was huge screw so what happens it broke the nut plate and fall on blower it will need the screw and nut plate ; ordrng 1 W10821385 (hard-mount) and 2 W11122643 (nut)s
Near Shaker Heights, OH 44122
Joe O
Job Details: 08/24/2020
REFRIGERATOR KITCHENAID KRFF300ESS00 "Cc: not coolingFound temps at 72 in ff section, and freezer at 30 degrees. Found freezer evap frosted over. Entered diagnostics, tested defrost. In defrost unit pulling 530w. Unit is defrosting. Found drain tube is plugged up. Found mullion is cracked an
Near Munson Township, OH 44024
Brian M
Job Details: 08/24/2020
DBL WALL OVEN JENN-AIR JJW9630DDS "Cc unit not unlocking and lower door hinges are weak Unlocked top oven ran test bake OP Test Ok Found Lower hinges to be weak and need replaced ; ordrng 1 WP74010283 (hinge), used 1 SHIPPING (shipping and handling) from stock"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/24/2020
DISHWASHER JENN-AIR DW871UQW Cc of a leak Found leak to be on bottom of pump housing Needs pump housing but part is NLA Part# Y912902; ordrng 1 Y912902 (Pump housing)
Near Conneaut, OH 44030
Jeff M
Job Details: 08/24/2020
RANGE WHIRLPOOL WFG320M0BW2 I was trying to remove the screws for the igniter’s out of the burner heads they will not come out needs new burner heads; ordrng 2 WPW10183368 (cap-burner)s and 1 WPW10183369 (cap-burner) and 1 WPW10183370 (cap-burner) and 1 WPW10515453 (burnr-head) and
Near Cleveland, OH 44120
Jason N
Job Details: 08/24/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not filling with water, not cleaning dishes.Ran diagnostics, found codes 4-3 for motor not running. Ran wash cycle, pump motor not running. No power from relay on control. Unit needs control board. ; ordrng 1 W11087376 (pump&motor) and 1 W1130529
Near Warrensville Heights, OH 44122
Joe O
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Cc: not cooling, frost in rear of ff sectionFound temps in ff section at 55 degrees, freezer at 25 degrees. Found temps set at -5 in freezer and 33 in ff section. Found ff evap and freezer evap have frost build up. Found freezer evap is frosted just arou
Near Berea, OH 44017
Corina H
Job Details: 08/24/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 CC that the unit is not making ice. Found the wire is pinched at the door. Will need a new door. ; ordrng 1 LW10728959 (Door)
Near Edgewood, OH 44004
Jeff M
Job Details: 08/24/2020
WASHER MAYTAG MVWC465HW The unit had a no fill Long fill code. I cycled the hot and cold water valves tested good I checked the pressure sensor dome and tube looked good I recalibrated machine
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/24/2020
REFRIGERATOR MAYTAG MFT2976AEM03 Cc unit seems like it runs forever Unit is running properly Advised customer on noise issues and showed him in owners manual of run time OP Test Ok
Near Lakewood, OH 44107
Corina H
Job Details: 08/24/2020
WASHER WHIRLPOOL WTW4850XQ0 "CC that the washer does not spin the clothes. Ran diag F7E1 – BASKET SPEED SENSOR FAULT, F7E7 – MOTOR UNABLE TO REACH TARGET RPM. Found the belt slipped off no shield on the gearcase. Reattached the belt. Unit started to agitate and spin. When in a spin
Near Cleveland, OH 44106
Corina H
Job Details: 08/24/2020
RANGE WHIRLPOOL WFE505WOHS1 CC that f1e1 is in the ui. Ran diag F1E0 Internal board failure to hit cancel cancel start error came back up. Will need a main control. ; ordrng 1 W11314391 (Control)
Near South Amherst, OH 44001
Gabriel P
Job Details: 08/24/2020
WASHER AMANA NTW4516FW2 Found no error codes also notice unit is plug on gfi advise customer to change it for a regular 15 or 20 amp outlet but customer complaints that some times it comes on sometimes it won’t replace control if it continues with same issue he will need to swit
Near Cleveland, OH 44102
Dan
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that ice maker doesn’t work when arm is up and customer just doesn’t like unit anymore “it doesn’t have enough room”, explained to customer that if the arm is in the up position that the ice maker is turned off, unit is operating as
Near Valley View, OH 44125
Dan
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint of moisture build up in fresh food section, found a 1/4” gap on bottom right side of unit, called whirlpool techline spoke to butch, unit is unrepairable"
Near Westlake, OH 44145
Dan
Job Details: 08/24/2020
WASHER MAYTAG MHWE400WW01 "Customer complaint of f21 and suds error codes, drain hose is clear, pressure hose is clear, customer replaced the drain pump , unit needs new central control unit, customer does not want repair at this time; ordrng 1 WPW10326458 (Ccu), used 1 SHIPPING
Near Painesville Township, OH 44077
Jeff M
Job Details: 08/24/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 when I first arrived I noticed that the machine was over sudsing it appeared as if to much soap got into the dishwasher. I called tech line and they told me that if a customer rinses their dishes too much what happens is the soap has no salts and sugars a
Near Euclid, OH 44132
Corina H
Job Details: 08/24/2020
WASHER WHIRLPOOL WTW5000DW1 "CC that the control panel is getting discolored. Console is discolored. Took pic. Advised cust warranty does not cover cosmetic, to call whirlpool to get a concession. Ran diag no codes. Ran a calibration. Optest ok."
Near Lakewood, OH 44107
Corey L.
Job Details: 08/24/2020
RANGE WHIRLPOOL WFG540H0AE0 "Installed dsi board, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The unit is too cold in the freezer and too warm in the frigid. Needs a new control; ordrng 1 W11371382 (CONTROL )
Near Roaming Shores, OH 44085
Jeff M
Job Details: 08/24/2020
OTR MICROWAVE WHIRLPOOL WMH32519HV5 Customer was experiencing heating issues with the microwave. Upon my arrival I tried to duplicate the issue and I could not. Unit tested good and operated correctly
Near Cleveland, OH 44111
Dan
Job Details: 08/24/2020
RANGE WHIRLPOOL WGG745S0FS02 "Customer complaint that upper oven is not lighting, confirmed, found control not sending power to igniter, unit needs new control, customer does not want repair at this time; ordrng 1 W10878844 (Cntrl), used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44107
Dan
Job Details: 08/24/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Customer complaint that unit is freezing food in fresh food section, adjusted temperature offsets in both freezer section and fresh food section , advised customer to monitor"
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Same prior issue call whirlpool tech line spoke steve he had me checked test 6 again read 02 open again told me to check at the control if is open check p2 connector the the brown and pink on a scale 200ohms it had less then 1 ohm so the the control not r
Near Leroy Township, OH 44077
Jeff M
Job Details: 08/24/2020
WASHER MAYTAG MVWB765FW3 The unit will not power on the unit needs a new control and UI; ordrng 1 W11135391 (console) and 1 W11195970 (cntrl-elec)
Near Ravenna, OH 44266
Brian M
Job Details: 08/24/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 Installed fan blade OP Test Ok
Near Moreland Hills, OH 44022
Joe O
Job Details: 08/24/2020
WASHER MAYTAG MHWE450WW01 "Cc: not draining, not spinning out clothesFound error code f34(unload indication), states unit sensed a load in the unit while on clean cycle. Ran test cycle. Unit fills washes, drains and spins. Unit reached high speed spin. Unit drained all water out w
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/24/2020
RANGE KITCHENAID KGST307HBS4 "Cc unit control panel works intermittently, unit seems to get hot on top.Confirmed some function buttons on touch panel do not work. Unit needs interface panel. Panel (9781973CB) shows NLA on parts lookup. Able to run bake test to 350 degrees, blower fan
Near Lorain, OH 44052
Gabriel P
Job Details: 08/24/2020
WASHER AMANA NTW4516FW3 "Found no issue with unit but found drain hose on the floor advise then what to do to correct issue,also they said the never receive any parts from fedex"
Near Broadview Heights, OH 44147
Dan
Job Details: 08/24/2020
MICROWAVE WHIRLPOOL WMH53520CS "Customer complaint that unit is not heating, confirmed, unit needs new magnetron, customer does not want repair at this time ; ordrng 1 W10818686 (Mag), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Joe O
Job Details: 08/24/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Installed ui. Advised customer to monitor over the next 48 hrs. Op test ok
Near Pepper Pike, OH 44124
Joe O
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Cc: freezing food in temp control drawer, frost build up at rear of drawerFound temps in deli drawer at 42 degrees. Advised customer of the evaporator at the rear of the ff section. Found pantry thermistor is reading 38 degrees. Found minimum temp of pan
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/24/2020
REFRIGERATOR KENMORE 363.9654316 "Cc unit leaking in ffFound freezer evap drain iced over again. Cleared ice from freezer, steamed drain hole and tube. Ran poly line through tube, removed some more sludge. Poured water down drain hole, good flow through to drain pan. Op test good."
Near Lakewood, OH 44107
Dan
Job Details: 08/24/2020
DISHWASHER ELECTROLUX FDB1100RHC0 "Installed new drain hose, op test good"
Near Rocky River, OH 44116
Dan
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that freezer was not cooling, unable to get accurate temperature readings, unit is making ice, good frost pattern on evaporator , fans are running, compressor is running, unit is operating as designed"
Near North Olmsted, OH 44070
Corina H
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV05 "Replaced the ice maker. Optest ng. Called t/l Rich step 33 open sensor. checked the connections, good. Will need a new control. ; ordrng 1 W11196400 (Control)"
Near Avon Lake, OH 44012
Corina H
Job Details: 08/24/2020
RANGE MAYTAG MGR8875WS1 CC that the unit is not getting to temp. Turned oven on to 350* igniter reached 3.12 amps dropped to 0 amps. In diag igniter 3.3 amps. Broil 3.4 amps will need a new gas valve. ; ordrng 1 12002604 (Gas valve)
Near Solon, OH 44139
Brian M
Job Details: 08/24/2020
REFRIGERATOR FRIGIDAIRE n/a "Cc unit not cooling Found relay clicking and compressor not running Tested compressor replaced relay Unit is running and cooling OP Test Ok advised to let cool for 24 hours Sold customer dryer repair kit he did not want it installed ; used 1 8201786 (STA
Near Rocky River, OH 44116
Dan
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Found ice buildup common with evaporator drain tube clog, cleared drain tube, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 08/24/2020
COOKTOP ELE JENN-AIR JED3430GS01 Installed glass top OP Test Ok
Near Chardon, OH 44024
Jeff M
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Installed new part unit tested good
Near Middleburg Heights, OH 44130
Corina H
Job Details: 08/24/2020
DISHWASHER KITCHENAID KUDE70FXSS5 CC that the unit is leaking on the left hand side. Took the door off started a cycle . Let the dishwasher run for 30 minutes. No leaks. Optest ok
Near Broadview Heights, OH 44147
Corey L.
Job Details: 08/24/2020
DISHWASHER KITCHENAID KUDP01FLSS6 "Customer complaint door wasn’t shutting all the way so it was taped shut to wash but since tape was removed it has been staying shut, confirmed door is shutting and staying closed, could barely pull and door would pop open, Marc one notes on latch say th
Near Aurora, OH 44202
Corey L.
Job Details: 08/24/2020
COOKTOP ELE JENN-AIR JED3430WF01 "Found element crumbling, replaced element with part sent, op test no good, harness is ok, re-ordering infinite switch and element; ordrng 1 WP8273994 (elmnt-surf) and 1 WPW10222828 (switch-inf)"
Near Avon Lake, OH 44012
Corey L.
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF736SDAB10 "Customer complaint water leaking from ice maker area when dispensing water, confirmed, found ice maker solenoid leaking past when water dispensing solenoid is activated, quoted to replace with ts surplus part, ok, replaced duel valve, op test good; used
Near Bay Village, OH 44140
Corey L.
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint freezer door was not shutting on the left side all the way but since from opening and shutting several times it has been shutting and sealing completely but would like tech to make sure it was operating properly, gaskets are touching a
Near Thompson, OH 44086
Joe O
Job Details: 08/24/2020
WASHER WHIRLPOOL WTW8500DC5 "Cc: not starting, error codeUnit is not allowing selections. Entered diagnostics. Found error code f3e2(inlet water temp fault) f0e4(spin limited by water temp) f5e1(lid switch fault). Unit will not allow diagnostics to run. Needs control and ui.Ui shows
Near Elyria, OH 44035
Gabriel P
Job Details: 08/24/2020
RANGE WHIRLPOOL WFG505MOBS3 "Found no issue also show manager unit igniter working as design,opt test ok"
Near Concord Township, OH 44077
Brian M
Job Details: 08/24/2020
RANGE WHIRLPOOL KODE500ESS04 Cc food caught on fire and burnt bottom of door and smoke in glass Found upper oven door to have burn mark and smoke inside glass panels Ran test bake and broil unit is functioning just fine no issue Needs outer glass/panel and inner glass Spoke to safety
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/24/2020
OTR MICROWAVE WHIRLPOOL WMH31017AS5 "Did not found any damage on unit also ran coffee mug with cold water and it heat pass advise customer to not use paper plates or paper towels to avoid from lighting on fire told her to use ceramic and or hard plastic plates for me use,opt test ok"
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 08/24/2020
REFRIGERATOR ELECTROLUX EI23BC35KS8A The freezer door is not ceiling. I found the upper rack not in place causing the right side of the freezer door to stay cracked open
Near South Russell, OH 44022
Brian M
Job Details: 08/24/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 Cc unit not making ice Found icemaker rotating but not calling for water Needs icemaker ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Warrensville Heights, OH 44128
Brian M
Job Details: 08/24/2020
RANGE WHIRLPOOL WFE505W0HZ0 Cc unit seems to cook fast on right front burner Checked over unit and burner found unit working as designed OP Test Ok
Near Westlake, OH 44145
Gabriel P
Job Details: 08/24/2020
DISHWASHER KITCHENAID KUDE40FXSS3 "Replace parts,opt test ok"
Near Avon, OH 44011
Corey L.
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Customer complaint of ice build up in back of frz and ff losing cool, confirmed temps were 56 in ff and -3 in frz, found ff door sagging not making full seal on corner, added washer using the extra washer on upper hinge, found bracket for hinge on door o
Near Olmsted Township, OH 44138
Corey L.
Job Details: 08/24/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint washer stops mid cycle and won’t finish, ran diagnostics found over load, motor over temp, long fill faults, cleared, found quarter between wash plate and basket, removed, ran svc calibration cycle, unit completed cycle no errors, remo
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 08/24/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint water is leaking from bottom, found unit leaking from front door and running down to floor, excessive dog hair is blocking bellow from sealing properly and clogging drain holes in bellow, advised customer to make sure hair is cleared a
Near Mentor, OH 44060
Joe O
Job Details: 08/24/2020
WASHER WHIRLPOOL WTW5000DW1 Cc: not filling with enough waterCustomer states unit does not fill enough to cover the clothes. Advised customer the units are designed to use less water and be more energy efficient. Ran auto test and calibration. Unit functioning as designed. Op test o
Near Strongsville, OH 44136
Corey L.
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Customer complaint water missing ice maker and ice builds up under bin, confirmed, found stream at ice maker weak when filter is installed, filter is over half life advised to try replacing filter first to be sure but the filter head could be sticking, o
Near Willowick, OH 44095
Jason N
Job Details: 08/24/2020
WASHER MAYTAG MHW5630HW0 "Cc unit is loud when in cycle.Customer states her brother leveled unit, but it’s walking forward and loud when in a spin Ran diagnostics, found code f0e2 for oversuds. Ran auto cycle, all functions passed, no abnormal sounds. Ran wash cycle with 6 large
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc unit not making iceFound broken wiring at bottom of freezer door. Enough wiring left to make a repair. Soldered broken wires using western union style splice and shrink wrapped. Wrapped harness and routed away from kick plate. Ran ice maker harvest te
Near Strongsville, OH 44136
Corey L.
Job Details: 08/24/2020
REFRIGERATOR WHIRLPOOL GS6NBEXRL00 "Installed parts listed, op test good"
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Cc unit not sitting center, can see white foamy stuffConfirmed unit slightly over too far right, insulation visible on left side. Pushed unit over to even up gaps on both sides. Remounted. Customer satisfied with install. Op test good."