Service History 808 | Freds Appliance

We serviced a

ROPER DRYER

Model RGD4640YQ2

Near Mentor, Ohio 44060

Joe O

Job Details: 12/17/2021

"Cc: will not heat on auto dry cyclesCustomer stated unit will not heat on auto dry cycles, but will heat on timed dry. Customer stated if they play with the timer they can sometimes get the heat to kick on. Found when you play with the timer the heat will kick on but as soon as you release the time the heat shuts off. Needs timerCustomer does not want to repair at this time; ordrng 1 W11043387 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JJW2730DS02

Near Beachwood, Ohio 44122

Manny

Job Details: 12/17/2021

"Cc top oven was chiming without being in use, but it reset itself and the chime went away. Set unit to service mode found code F6E1 for upper oven over temperature. Set to 350 opt test ok"

We serviced a

GE DISHWASHER

Model GDT530PSP6SS

Near Bedford Heights, Ohio 44146

Manny

Job Details: 12/17/2021

"Cc dishwasher is working good but your last tech left something inside the garbage disposal and its making a grinding noise, turned on disposal and heard an abnormal noise, took screen off drain and found drain port plug stuck in disposal blades, removed plug and ran disposal again, opt test ok!"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS3

Near Brecksville, Ohio 44141

Manny

Job Details: 12/17/2021

"Cc unit leaking again, took pictures this time, customer showed me the picture and there was a lot of suds coming out of the side, ran cycle and unit filling with suds but no detergent in dispenser, then noticed that the drying agent side of the dispenser had some suds on it took cap off and dispenser is broken, unit will need a new dispenser ; ordrng 1 W11032769 (dispenser)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Garfield Heights, Ohio 44125

Manny

Job Details: 12/17/2021

"Cc unit smell like gas, checked gas like and ok ran normal cycle no smell of gas, pull unit out not gas smell, pushe unit back customer said he smells the gas, I dont smell it, noticed vent had a small leak by the exhaust put some foil tape opt test ok, customer is saying he still smell gas, pull unit out again rechecked the gas line removed flame port cover on front, ran normal cycle again watched ignition of the burner no gas smell. Cant duplicate the smell no much I can do since I can smell the gas, customer stated that he only smell it in the left hand side of the unit, I explained to customer that if we had a leak we coul most likely smell it from anywhere around the unit. He said if he smells it again hell call whirlpool back. So we can take another look. Op test ok"

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model KSF26C4XYB03

Near Solon, Ohio 44139

Corina H

Job Details: 12/17/2021

"CC that the ice maker is not making ice. Ice maker cycled. Cycled again with door closed, stopped mid way. Replaced the ice maker. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model MEDB766FW0

Near Mentor, Ohio 44060

Joe O

Job Details: 12/17/2021

"Cc: not drying properly, wet clothes at end of cycleCustomer stated intermittently the unit will not run for the full length of the cycle and will shut off with wet clothes in unit still. Stated that some times the unit will run the full length but the clothes will also still be wet. Found error codes f4e4(l2 voltage error) f2e1(stuck key). Found unit is receiving proper power. Ran test cycle. Unit has good heat and air flow, unit cycling heat properly. Found low air pressure at outside vent. Needs venting cleared."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, Ohio 44077

Joe O

Job Details: 12/17/2021

Cc: not tumblingFound belt snapped. Installed dryer repair kit. Tested. Op test ok

We serviced a

AMANA REFRIGERATOR

Model Afd2535fes

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 12/17/2021

"Cc of no cool Found compressor running but extremely hot no frost pattern Needs sealed system repair Evap and compressor ; ordrng 1 W10160407 (compressor) and 1 W10613606 (start-dev) and 1 12002041 (kit,evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DCVH680EJ1MS

Near Willoughby Hills, Ohio 44094

Jason N

Job Details: 12/17/2021

"Cc unit will buzz but does not start Started dryer cycle, confirmed motor is buzzing but unable to spin drum. Able to start motor by hand pushing drum. Drive motor is weak, will need replaced. Customer not repairing, estimate only. ; ordrng 1 WE17X23463 (Motor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF0A

Near Willoughby Hills, Ohio 44092

Jason N

Job Details: 12/17/2021

Installed lower spray arm. Ran quick wash cycle in entirety. No leaks. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXXY01

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 12/17/2021

"Cc that the ice is melting and theres condensation and water all over. Ran diag and set the fan motor for ice maker on, is receiving 14VDC, no operating. Unit will need new fan. Fan is discontinued. Cant be repair.; ordrng 1 W10281584 (Ice maker fan)"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near Eastlake, Ohio 44095

Jason N

Job Details: 12/17/2021

"Cc unit light squealing noise when operatingRan dryer op test, confirmed light squealing from pulley or rollers. Pulled unit apart, found belt idler pulley seized on shaft. Replaced using truck stock part. Lubricated drum support rollers. Reran op test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Eastlake, Ohio 44095

Jason N

Job Details: 12/17/2021

"Cc ice building up in freezer and leaking Customer stated he thinks its the same issue as last time with a clogged drain. Found some ice buildup in bottom of freezer. Not typical amount of ice buildup for a clogged drain. Checked drain tray, found drain tray is clear as well as drain hole. Checked ice maker for leaks, none found. Could not determine source of water that caused ice formation on bottom of freezer. Advised customer to monitor."

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ

Near North Royalton, Ohio 44133

Marie V

Job Details: 12/17/2021

"Replaced heater, verify that it does not leaks. . Ran diag. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, Ohio 44060

Jason N

Job Details: 12/17/2021

"Cc unit long dry timesCustomer had unit pulled way from wall and stated they just checked vent and they have plenty of airflow. Checked airflow at vent outlet. Good airflow. They are using a long foil style vent tube. Ran dryer time dry test on high heat, exhaust temps reaching 185 degrees peak then cycling back to 160. Pushed unit back into place and retested. Vent is being crushed closed. Cut excessive vent tube off and reattached. Pushed back and retested, good airflow, but unit is now not heating. All thermals checked good, have good power in to unit at 244v. Intermittent power from timer. Ordering timer. ; ordrng 1 WPW10185992 (Timer)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Madison, Ohio 44057

Dan

Job Details: 12/17/2021

"Customer complaint that both ovens are not heating properly, started both ovens for 350 degrees, upper oven temperature at 350 degrees after preheat, lower oven temperature at 321 degrees after preheat, adjusted temperature offset, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Wickliffe, Ohio 44092

Corina H

Job Details: 12/17/2021

CC that the oven does not work and a scratch on the cooktop. Confirmed. Unit is connected to a propane tank. Cracked the line gas coming out. Will need a new gas valve and regulator and paint to cover the cooktop. ; ordrng 1 WP98014893 (Gas valve) and 1 W11346659 (Regulator) and 1 511873 (Paint)

We serviced a

GE REFRIGERATOR

Model GFE28GYNBFS

Near Painesville, Ohio 44077

Jason N

Job Details: 12/17/2021

"Cleared ff evaporator. Installed defrost heater and bimetal. Let bimetal get cold in cooling cycle. Ran test 94, defrost heater turned on. Op test good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FFGW2415QSA

Near Ashtabula, Ohio 44004

Joe O

Job Details: 12/17/2021

"Cc: long pre heat times, broil shuts off during heatingFound igniter pulling 3.3 amps. Ohmed out oven sensor 1100 ohms. Ran test bake. Found customer is using bimetal style thermometer. Advised customer on thermometer and accuracy. Unit functioning as designed. Op test ok"

We serviced a

SAMSUNG DRYER

Model DVE50R5200W/A3

Near Perry, Ohio 44081

Dan

Job Details: 12/16/2021

"Installed new rollers and idler pulley, op test good"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Perry, Ohio 44081

Dan

Job Details: 12/16/2021

"Customer complaint of knocking sound, confirmed, found a tide pod lid in the blower wheel housing, removed, op test good"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Mentor, Ohio 44060

Dan

Job Details: 12/16/2021

"Installed new user interface, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Berea, Ohio 44017

Marie V

Job Details: 12/16/2021

"Replaced pump and water valve. Started unit , inspected for any leaks, had none. Drained unit and restarted the cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Berea, Ohio 44017

Marie V

Job Details: 12/16/2021

Cc that the unit was spinning all crazy and that it was doing the spin or rinse many times they had to reboot unit to get it to work but last time it was use it did not finish the cycle. Ran diag found F0E5 off balance load detected. Unit was off balance when arrived. Adjusted legs so unit does not rock back and forward. Ran auto test and calibration. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load.

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC1

Near Strongsville, Ohio 44149

Marie V

Job Details: 12/16/2021

Replaced water valve. Tested unit. No leaks. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model PLES399ECH

Near Strongsville, Ohio 44149

Marie V

Job Details: 12/16/2021

"Replaced switch and cleaned glass door. Preheated oven to 350*, took temps. Pass. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44129

Marie V

Job Details: 12/16/2021

"Cc that the latch broke, confirmed. Replaced latch and ran diag, found error code F0E5 off balance load and F0E7 load detected when cleaning washer. Cleared error codes. Tested unit and ran a factory calibration. Op test ok"

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DS01

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/16/2021

Replaced upper control board tested unit. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Elyria, Ohio 44035

David R

Job Details: 12/16/2021

"Cc unit not closing. Found latch is moving out of place. Also seems like the door will not get close enough to come into contact with switch. Ordering switch, hinge and receptacles. ; ordrng 1 W11551763 (Door switch) and 2 W11551301 (Hinge)s and 2 W11116026 (Hindge receptacle)s"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW1

Near Beachwood, Ohio 44122

Jason N

Job Details: 12/16/2021

"Cc unit not spinning out certain loadsCustomer stated some loads containing comforters or towels will not spin out fully. Ran diagnostics, found codes f0e5 for offbalance load and f7e0 for power loss. Ran auto test and calibration. All functions passed. Advised customer about proper load sizing to ensure balance load, and that unit will generally have a hard time spinning comforters. Unit is working as designed."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFUS2613LE1

Near North Ridgeville, Ohio 44039

David R

Job Details: 12/16/2021

"Cc unit water not working and food freezing in FF section. Found damper is not properly closing. Causing water line to freeze and items to freeze as well. Ordering damper assembly. ; ordrng 1 241600906 (Damper assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 12/16/2021

Installed control board. Tested all functions. Light control and heat tests good. Op test good.

We serviced a

GE DISHWASHER

Model PDT855SIJ0II

Near Avon Lake, Ohio 44012

Angel

Job Details: 12/16/2021

Replaced drain pump reinstalled unit in place tested unit and its draining and working as should. Opt test ok.

We serviced a

GE WALL OVEN COMBO

Model JKP86B0F2BB

Near Novelty, Ohio 44072

Brian M

Job Details: 12/16/2021

In control Ran test bake and broil OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Olmsted Township, Ohio 44138

Gabriel P

Job Details: 12/16/2021

Found handle warp need handle but do not need to schedule to return customer will put handle him self opt test ok ; ordrng 1 W11459378 (Handle)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 12/16/2021

"Replace door panel and stop and wheel,opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Cleveland, Ohio 44129

Marie V

Job Details: 12/16/2021

"Cc that the unit makes a noise close to the end of the cycle. Started unit couldnt duplicate noise. Took unit apart and found that blower wheel has cracked. Replaced from Surplus, because we are still waiting on the parts. Tested unit. Op test ok; used 1 Wp697772 (Blower wheel) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Avon, Ohio 44011

Gabriel P

Job Details: 12/16/2021

"Found evaporator drip pan clog steam ice and clear debri,opt test ok"

We serviced a

MAYTAG DRYER

Model MGD6230RHW

Near Painesville, Ohio 44077

Dan

Job Details: 12/16/2021

"Customer complaint that unit is making noise , found vent clip had fallen off, reinstalled, unit sounds like a dryer, op test good"

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAS13

Near Lorain, Ohio 44052

Gabriel P

Job Details: 12/16/2021

Re calibrate temp and it when back down to 400 show prove to customer opt test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Mantua, Ohio 44255

Jason N

Job Details: 12/16/2021

"Cc unit not draining Customer stated unit made grinding noise and wasnt pumping the water out. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit slipping in agitation, also agitator and basket spinning at the same time. Checked drive hub, found hub is worn again. Found drive shaft splines corroded and unable to maintain proper spline engagement. Unit will need drive hub and gearcase. Replaced drive hub using truck stock to get the customer up and running until next service. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub), used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Cleveland Heights, Ohio 44106

Manny

Job Details: 12/16/2021

"Cc unit not starting, set unit to normal, unit has power but wont start, took unit apart and found broken belt and shattered roller pulley is also hard to move, replaced rolls, belt and pulley using T/S 4392067. Opt test ok!; used 1 4392067 (DRYER REPAIR KIT), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Ravenna, Ohio 44266

Jason N

Job Details: 12/16/2021

"Cc unit still freezing food in ff sections and things thawing in freezerChecked frost pattern on evaporator, heavy frost on first coil, rest of evaporator bare. Unit has refrigerant leak, will need sealed system repair. Customer not moving forward with repair, will need refunded parts and labor cost from previous repair attempt. ; saved tckt"

We serviced a

MAYTAG DRYER

Model MGDB765FC0

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 12/16/2021

"Cc that unit was not heating or taking to long to dry and that the seal on drum came off. Checked seal and he cut it off so will need new one ordered. Started unit and Checked the vent and was clear had good air flow made sure the coils were working as should and that it was turning on every time as should also customer stated that he uses medium heat on a normal cycle with a mixed load. Explained customer that this unit has sensors that detect clothes when there dry and if you have a mixed load on a auto dry is not going to work as should let him know to use the timed dry for bulky, small, or mixed loads, only use auto dry for items that are all the same like towels or jeans. Ordering seal.; ordrng 1 280114 (Seal)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Brecksville, Ohio 44141

David R

Job Details: 12/16/2021

"Cc unit wont stop draining. Drain constantly on, held cancel button 5-10 seconds. Cancelled draining. Let customer know about flood modes on unit, will kick on drain but and only way to stop is to hold cancel button to cancel out the mode. No error codes. Ran diagnostics and calibration. Good. Blew through pressure hose, clear. Good. Op test ok. **control part not needed."

We serviced a

N/A N/A

Model JB655DT1WW

Near Novelty, Ohio 44072

Corina H

Job Details: 12/16/2021

"GE appliance, extended warranty for whirlpool"

We serviced a

FRIGIDAIRE DRYER

Model FDG336RES1

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 12/16/2021

"Cc: not heatingRan test cycle. Checked outside vent, good air flow, unit is heating. Pulled unit out monitored heat cycle. Unit has good heat and air flow. After roughly 30 mins unit started cycling heat on for just a second then shut right back off. Found operating thermostat breaking down, not reading heat properly. Needs thermostatThermostat discontinued.; ordrng 1 131539400 (thermostat,control(discontinued))"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Shaker Heights, Ohio 44120

Manny

Job Details: 12/16/2021

"Cc unit leaking, found door not closing completely on right side, fasten loose screws on hinge replaced gasket. No leaks opt test ok, advise no to close the door if something is against the door as it can warped the door liner."

We serviced a

KENMORE RANGE

Model 79042003605

Near Aurora, Ohio 44202

Jason N

Job Details: 12/16/2021

"Cc while running bake on upper oven, unit will display err while preheating Ran bake test on upper oven to 350 degrees. Did not see err display, but noticed unit beeping randomly and temperature setpoints disappearing and reappearing. Unit needs temperature selector controller. Not showing in stock at Marcone, cannot give customer eta, he stated hes leaving for 3 months, will hold off on this until he returns. ; ordrng 1 318601500 (Temperature control)"

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Willoughby, Ohio 44094

Joe O

Job Details: 12/16/2021

Cc: no powerFound unit is receiving proper power. Found loose connection on control. Re seated connection. Tested op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, Ohio 44128

Manny

Job Details: 12/16/2021

"Cc unit will start, runs for about 5 mins then shuts off, ran diagnostics cycle and found error codes FaE2 for wax motor electrical issue and F7E2 for wash motor electrical issue. Set unit in a test cycle when unit reaches step 6 unit starts restating on its own and control led start blinking fast. Unit will stay stuck in step 6 with all lights blinking and relays activation in the control. Ordering control, vent assembly (w/ gasket) and pump motor assembly.; ordrng 1 W11462458 (Control) and 1 W11416460 (Vent assembly) and 1 W11545539 (Vent gasket) and 1 W11460945 (Pump motor assy)"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Novelty, Ohio 44072

Corina H

Job Details: 12/16/2021

"CC that the screen says to check the lint trap. Confirmed. Removed the lint screen ran under water, water is holding in the screen. Cleaned the screen with water started a cycle error code came back. Ran diag no error codes. Pulled the vent off started a cycle, ran a cycle with no code. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSF26C6XYY00

Near Strongsville, Ohio 44136

David R

Job Details: 12/16/2021

"Steamed all ice out, cleared drain tube from rust. Foil tapped Evap tray. Replaced evap kit and thermistor. Reset temp settings. Give 24 hours to return to normal temps. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Aurora, Ohio 44202

Jason N

Job Details: 12/16/2021

Installed main control. Ran bake test to 350 degrees. Good spark and ignition. Preheated to 350 and cycles. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Amherst, Ohio 44001

Gabriel P

Job Details: 12/16/2021

"Found defective shifter replace,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ1

Near Strongsville, Ohio 44149

David R

Job Details: 12/16/2021

Replaced broiler element. Tested at 500* good. Cycling. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Eastlake, Ohio 44095

Joe O

Job Details: 12/16/2021

Found new ui cracked. Installed control and ui. Ran auto test and calibration. Re ordering ui; ordrng 1 W11112662 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 12/16/2021

Took temp of ff 39*. Replaced the control. Opt test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 12/16/2021

Installed valve Ran auto test and calibration OP Test Ok

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW05

Near Windham, Ohio 44288

Brian M

Job Details: 12/16/2021

Picked up and deposited check

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Westlake, Ohio 44145

Angel

Job Details: 12/16/2021

Cc that unit was not washing dishes. Ran unit and pump was not turning on made sure it was receiving power from the board and was good pump needed to be replaced. Replaced from truck stock tested unit. Opt test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Olmsted, Ohio 44070

Angel

Job Details: 12/16/2021

"Cc that unit is not washing the dishes correctly. Ran diagnostics and found error code F7E1 no heat. So i took off front panel and ohmed out heater from control board and was opened will need to replace heater. Gave estimate to customer and stated that they were going to leave like that for now if anything they would call back to continue with repair. Opt test ok.; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53520CW5

Near Aurora, Ohio 44202

Jason N

Job Details: 12/16/2021

"Cc unit lights not coming on all the timeCustomer also stated the display was telling her to open and close door several times. Advised customer this is a door switch issue and they should be replaced. Replaced door switches using truck stock interlock kit. Opened and closed door several times, and ran heat test with water. All functions passed. Op test good. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Garrettsville, Ohio 44231

Brian M

Job Details: 12/16/2021

Cc of noise Found noise to be vibration took unit apart and put back together can not determine where sound is coming from Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB00

Near South Euclid, Ohio 44121

Corina H

Job Details: 12/16/2021

Replaced the housing. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE DISHWASHER

Model GDT655SGJ5WW

Near Highland Heights, Ohio 44143

Corina H

Job Details: 12/16/2021

"CC that the unit is leaking still. Will need the dispenser, gasket, vent and deflector ; ordrng 1 WD12X28238 (Dispenser) and 1 WD12X23557 (Vent) and 1 WD08X10092 (Gasket) and 1 WD24X20586 (Deflector), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Warrensville Heights, Ohio 44128

Manny

Job Details: 12/16/2021

"Replaced heater ran diagnostics cycle, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 12/16/2021

"Cc unit making load whirling noise during spin cycle Ran spin test, found loud bearing noise during spin. Unit needs bearing kit. Customer not repairing, estimate only. ; used 1 W10435302 (BEARING) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Middlefield, Ohio 44062

Brian M

Job Details: 12/16/2021

Cc unit not spinning out properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL DRYER

Model WED8410SW2

Near Seven Hills, Ohio 44131

Manny

Job Details: 12/16/2021

"Cc unit making noise at the beginning of the cycle, after a minute or so stops making the noise, took unit apart and found heater housing removed from the exhaust, try resetting the housing but keeps popping out, attached a self tapping screw to hold housing to exhaust. No more noise, opt test ok!"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Solon, Ohio 44139

Jason N

Job Details: 12/16/2021

"Cc unit not making ice Customer stated unit still has not made ice since last service. Ran ice maker harvest test 120, ice maker will not index. Checked power in to ice making motor on demand, 0v. Ran ice bin status test, reading closed. Checked power at UI ice maker harness connection. Found when pressing on connector, ice maker powered up. Harness connection is good, connector on board seems to have a solder break. Unit will need UI board; ordrng 1 W11099702 (UI)"

We serviced a

CROSLEY WASHER

Model CAW45125LW

Near Conneaut, Ohio 44030

Dan

Job Details: 12/16/2021

"Customer complaint that unit is shaking, suspension is good, ran drain and spin cycle, shaking is normal, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Conneaut, Ohio 44030

Dan

Job Details: 12/16/2021

"Customer complaint that oven is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven did not heat at all, found terminal block burned, installed new terminal block, op test good ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Parma, Ohio 44134

Marie V

Job Details: 12/16/2021

"Replaced panel, tested unit. Buzzer worked. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW1

Near Amherst, Ohio 44001

Gabriel P

Job Details: 12/16/2021

Found unit agitating but not spinning call senior tech bj to help me with this unit cause few months back I replace shaft and bearings plus stator and rotors but when diagnose it seems to have issue with control and or rps sensor try ordering parts needed but found control discontinued but we will try to move forward with the parts available ; ordrng 1 WPW10130807 (Inner ring) and 1 W10820039 (Hub) and 1 W10183157 (Kit)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Oberlin, Ohio 44074

David R

Job Details: 12/16/2021

"Replaced main control, fabric dispenser and tub ring. Ran test on it. No leaks. Customer to monitor. As of today. Op test ok."

We serviced a

AMANA REFRIGERATOR

Model SXD27NW

Near Kirtland, Ohio 44094

Corina H

Job Details: 12/16/2021

Replaced the thermostat. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Brecksville, Ohio 44141

Marie V

Job Details: 12/16/2021

"Cc that the unit still freezing food. Confirmed,took temps 32* fresh food and -2 freezer. Ran calibration step 211 and 212 and calibrated thermistor to 6* higher. Advice cust to allow 24 hours for the temp to adjust."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ5

Near Mentor, Ohio 44060

Joe O

Job Details: 12/16/2021

Cc: open close door messageInstalled interlock switches. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT111SFDW03

Near East Cleveland, Ohio 44112

Joe O

Job Details: 12/16/2021

"Installed gasket, fan motor and blade. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near North Ridgeville, Ohio 44039

Angel

Job Details: 12/16/2021

Cc complaint the unit has no power will not turn on. Confirmed tested outlet and was good tried turning on washer and would not turn on tried diagnostics and wouldnt let me either. Took off control panel to verify if control was receiving voltage and control was receiving 120vac and ui led on rear of panel was flashing but would not do anything. Also tried taking off connections and trying to turn on unit but nothing worked. Ordering control and ui. Office to reschedule control out of stock.; ordrng 1 W11567712 (Control board) and 1 W11478524 (Ui)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Conneaut, Ohio 44030

Dan

Job Details: 12/16/2021

"Customer complaint that unit is not draining, found water in bottom of unit, pressed cancel, water drained out, ran test cycle, unit drained, unit needs new control; ordrng 1 W11462459 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, Ohio 44011

Angel

Job Details: 12/16/2021

Cc that they set unit to wash dishes left and the next morning they were as they left them the night before. So i started unit and filled and washed as should did find filter really dirty with sunflower seeds and beans. So they cleaned everything and explained to them the importance of cleaning there filter so they dont wash dishes with dirty water and not clogging up there drain pump also ran diagnostics and found error code F5E1 door was not latched with in the 4 seconds also explained to them that it couldve been that they thought they started the unit but was not started or they didnt close it between the 4 sec. count down to close door and unit never started having the issue that when they saw the dishes the next morning they were still the same. But unit as of now is running and working as should also went through all diagnostics test with no problems. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Oberlin, Ohio 44074

David R

Job Details: 12/16/2021

"Cc unit not getting ice or water. Found water line was clogged up, turned off and on a couple of times. Freed water line, if happened again possible will need a new water line installed by plumber"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC4

Near Willoughby, Ohio 44094

Corina H

Job Details: 12/16/2021

"CC that there is a squeak in the spin cycle. Confirmed. Found oil leaking from the gear case. The wash plate is seized. The screw for the wash plate snapped. Will need a new gear case, washplate, rotor, stator, rps sensor and screw. Office to reschedule appointment ; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10754158 (Stator) and 1 W10752283 (Washplate) and 1 W10752187 (Screw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB07

Near Parma, Ohio 44134

Manny

Job Details: 12/16/2021

Cc unit making a humming noise. Unit is working as designed all noises and sounds are normal operation sounds. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Garfield Heights, Ohio 44128

Jason N

Job Details: 12/16/2021

Installed outer door panel. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Euclid, Ohio 44143

Joe O

Job Details: 12/16/2021

"Installed sump assembly and spray arm. Ran test cycle. Unit still leaking. Watched with clear door. Did not leak. Spoke with bj, advised him with clear door unit did not leak. He stated to order inner door panel, upper pray arm, feed tube and manifold. Needs inner door panel, upper pray arm, feed tube and manifold; ordrng 1 W11462355 (Feed tube) and 1 WPW10498900 (spray arm) and 1 W10340681 (tube) and 1 W11513971 (Inner door panel)"

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Euclid, Ohio 44143

Joe O

Job Details: 12/16/2021

"Cc: not finishing cycle, standing water. Found error code f32(long drain). Found drain pump failed. Needs drain pump; ordrng 1 WPW10409079 (pump-water)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near North Olmsted, Ohio 44070

Marie V

Job Details: 12/16/2021

"Replaced control board and programmed. Unit started making ice right away, fans and compressor started running. Op test okBrought core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LWMA

Near Lorain, Ohio 44055

Angel

Job Details: 12/16/2021

Cc that ice maker was not working and arm was not coming down. Confirmed the arm was hard to pull down so i replaced with new ice maker made sure it cycled and filled with water. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW04

Near Painesville, Ohio 44077

Joe O

Job Details: 12/16/2021

Cc: leakingFound water line not seated correctly. Reseated water line. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW03

Near Rock Creek, Ohio 44084

Brian M

Job Details: 12/16/2021

Installed door

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Ashtabula, Ohio 44004

Brian M

Job Details: 12/16/2021

Installed control and sump assemblyOP No good Found water valve getting voltage but no water entering Found coil on valve to be swelled Used coil off another valve from back truck stock swapped coil and pin connector Installed valve Ran test cycle OP Test Ok ; used 1 Wpw10327249 (Valve) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFCP22EXMP5

Near Aurora, Ohio 44202

Jason N

Job Details: 12/16/2021

"Cc unit loud random noises and ff temps colder then usualRan diagnostics function tests, found damper knocking and squeaking when operating, possible not sealing properly and allowing freezer air to leak past. Ordering damper control; ordrng 1 WPW10594329 (Damper control)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS9

Near Amherst, Ohio 44001

Gabriel P

Job Details: 12/15/2021

"Replace top panel,opt test ok"

We serviced a

N/A N/A

Model WED4800BQ1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 12/15/2021

"Cc that the unit is making a squeaky noise and is taking too long to dry. Took unit apart, found rollers and belt seating out. Replaced kit from T/S, put unit back together and tested temperature, pass advice cust to have someone clean vent, also found unit has flexible foil vent, advice to replace with semirigid or flexible metal because those are fire hazard. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Madison, Ohio 44057

Dan

Job Details: 12/15/2021

"Customer complaint that unit is not cooling properly, fresh food section temperature at 33 degrees, freezer section temperature at -6 degrees, customer says control and fresh food section evaporator fan have been replaced, unit needs defrost thermistor moved to correct position , customer will repair themselves"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0HV0

Near Mantua, Ohio 44255

Brian M

Job Details: 12/15/2021

Installed control Ran test bake to 350 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

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