We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
Bill
Job Details: 11/16/2023
"Cc noise during operation, confirmed cc. Found that unit needs a new gear case, gave customer estimate on repairs. Customer chose not to continue repairs at this time.; ordrng 1 W10902814 (Agitation plate) and 1 W10528947 (Hub) and 1 W11454734 (Gear case) and 1 W10721967 (Splutch) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Chagrin Falls, OH 44022
Joe O
Job Details: 11/16/2023
Installed control ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, OH 44105
Marie V
Job Details: 11/16/2023
"Cc that freezer door on left side does not opens. Confirmed, replaced rails from surplus. Tested unit. Set temps to recommended. Op test ok; used 1 W11658402 (Rail) from stock"
We serviced a
INGLIS DRYER
Model IGD4400SQ0
Near Elyria, OH 44035
Angel
Job Details: 11/16/2023
"Cc unit does not start. Smells a burning smell. Tested unit and drum is not spinning. Took apart unit and found it needs a new blower wheel, drive motor, and belt. Ordered parts. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Drive motor) and 1 341241 (Drive belt)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS07
Near Columbia Station, OH 44028
Angel
Job Details: 11/16/2023
Cc right hand door seal is ripped. Confirmed cc. Replaced right door seal. Steamed out seal to get wrinkles out.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Strongsville, OH 44136
Angel
Job Details: 11/16/2023
"Cc lights arent working in unit. Saw one of the leds is shorting out the rest. Customer needs led module and housing. Gave customer estimate for parts and repair. ; ordrng 1 W11043011 (Led light module) and 1 W11684721 (Led housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44149
Angel
Job Details: 11/16/2023
"Cc the dishwasher is leaking from the front left corner. Took door off to run a test cycle to see if it is leaking from the door. After running test we discovered a leak around the vent motor. Ordering vent assembly, deflector, and gasket. ; ordrng 1 W11649995 (Vent assembly) and 1 W11545539 (Gasket) and 1 W11545290 (Vent deflector)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB07
Near North Olmsted, OH 44070
Angel
Job Details: 11/16/2023
"Cc fresh food section keeps freezing food. Took temperatures and freezer was at 8 degrees and fresh food section was at 31 degrees. Checked for good frost pattern. Frost pattern good. Determined unit needs new control board and thermistor. Customer did not want to continue with repair. ; ordrng 1 W11666427 (Control board) and 1 W11438736 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 11/16/2023
Replaced pump assembly and both upper and lower spray arms. Ran test. Opt test good.
We serviced a
KENMORE REFRIGERATOR
Model 106.58729800
Near Parma Heights, OH 44130
David R
Job Details: 11/16/2023
"Cc unit not making ice. Tested and optics for icemaker good. Tested getting 120AC to icemaker. Will need icemaker. ; ordrng 1 2198597 (Icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Berea, OH 44017
David R
Job Details: 11/16/2023
"Replaced motor, control, harness, pump. Ran test diagnostics,everything works until it gets to spin. Control not recognizing spin speed and will spin a little then cut off. Getting stuck key error and basket speed fault even with all new parts. If you do individual testing. Unit will work right but going into a drain and spin. Unit will lock and spin cannot seem to get up to speed. Now the control if you want to do a normal cycle. No lights will activate. Only in test mode. Calling techline. Techline said either have a bad control or bad shifter. Ordering another control, cap and actuator ; ordrng 1 W10913953 (Actuator) and 1 W11158830 (Cap) and 1 W11170319 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berea, OH 44017
David R
Job Details: 11/16/2023
"F0E3 overload, F0E5 off balance, F7E9 locked rotor, F8E6 water hazard. Pushed down basket, seems to bounce more than normal. Also found screw under motor is loose, causing it to drop a little out of place, corrected and tightened. Advised customer or hooking unit up to WiFi, over the air software updates. Suggested replacing suspension rods.; ordrng 1 W11400156 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model BV45H7000EWA2
Near North Olmsted, OH 44070
David R
Job Details: 11/16/2023
"Cc unit no working, will not spin. Found belt and pulley ripped off. Will need dryer repair kit..; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbia Station, OH 44028
David R
Job Details: 11/16/2023
"Cc unit making noise. Ran a test load. No noise. Replaced belt and cam pulley from t/s just incase something is slipping off. Ran a Quick wash then a Drain/Spin with a load of 5-6 shirts. No noise. All components good. Advised customer to try and record if possible. Unit is functioning properly. Advised customer that to make sure that not putting in too much detergent or added extra rinse if needed. Op Test Ok.; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model AKH35HR
Near Cleveland, OH 44104
Manny
Job Details: 11/16/2023
"Cc fr burner not working properly, verified unit needs burner and switch, unit is glued down to counter top, customer will need contractor to remove the unit. Customer will not proceed at this time.; ordrng 1 W10823699 (elmnt-surf) and 1 W11122012 (switch-inf), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 11/16/2023
"Cc that the unit reset and time changed on its own, verified and found sp over the air update connect to Wi-Fi and ran update, advised customer to keep an eye on it"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model KODE507ESS04
Near Beachwood, OH 44122
Manny
Job Details: 11/16/2023
"Cc that sabbath mode is not working, verified and set sabbath and good explained to customer how to set up sabbath mode. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KESS908SPS02
Near Pepper Pike, OH 44124
Manny
Job Details: 11/16/2023
"Cc unit not working, verified and unit has code 2-1 for key stuck and and f1e1 for unit module control, control is discontinued.; ordrng 1 WP9761566 (swtch-memb) and 1 8285348 (cntrl-elec(discontinued)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Mayfield Heights, OH 44124
Manny
Job Details: 11/16/2023
"Replace control and console, ran test cycle, and good advise customer to run a clean cycle with white vinegar and to monitor the unit if any issues to let us know, opt test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Manny
Job Details: 11/16/2023
Replaced cutoff opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mogadore, OH 44260
Corina B
Job Details: 11/16/2023
Replaced the ice maker. Tested. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Atwater, OH 44201
Corina B
Job Details: 11/16/2023
"Replaced the dsi, main control, sensor and regulator. Tested. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Streetsboro, OH 44241
Corina B
Job Details: 11/16/2023
Replaced the ui. Tested opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Streetsboro, OH 44241
Corina B
Job Details: 11/16/2023
Replaced the chute. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE300ESS20
Near Aurora, OH 44202
Corina B
Job Details: 11/16/2023
Replaced the control board.s heated the ovens to 350*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/16/2023
"CC that the ice maker is not working. Confirmed. Replaced the ice maker. Tested opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Solon, OH 44139
Corina B
Job Details: 11/16/2023
"CC that the ice door does not shut and the ui is not responding. Confirmed. Replaced the ui, ice door motor and chute. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Kirtland, OH 44094
Jason N
Job Details: 11/16/2023
Cc interior lights not workingIdentified failed module. Replaced LED modules in affected circuit using customer supplied parts. Illumination restored to entire unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Newbury Township, OH 44065
Jason N
Job Details: 11/16/2023
"Cc unit is noisy, vibrates a lot in spin, unsure if controls are working correctlyRan test cycles, all noises are normal for model. Found customer was also not pushing power and start buttons hard enough. Ran load of wet towels to address vibration issue. Unit spun and drained properly with nominal vibration. No issues found with unit, working as designed."
We serviced a
MAYTAG RANGE
Model MER8800FZ1
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit oven not preheating and left rear burner has a dark spot Turned on LR burner, found dark spot customer was referring to is where the burner thermostat probe is located. Advised customer this is normal. Checked oven elements. Found bake element physically open. Bake element will need replaced; ordrng 1 W10779716 (Element)"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit not washing dishes, detergent not dissolvingRan wash test, found pump pressure is very weak, water barely spraying from lower spray arm. Unit will need pump/motor assembly replaced. Quoted customer repair cost. Customer declined repair. Estimate only. ; ordrng 1 WD19X25700 (Wash pump service kit)"
We serviced a
SAMSUNG DRYER
Model DV45K6500EVA3
Near Chardon, OH 44024
Jason N
Job Details: 11/16/2023
"Cc unit not heating. Checked all thermals, found unit will need heater element module replaced. Quoted customer repair cost. ; ordrng 1 DC93-00154A (Assy duct heater module)"
We serviced a
AMANA DRYER
Model NED4500VQ0
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/16/2023
Cc: shutting down mid cycleFound no air flow at outside vent. Pulled vent from unit. Found good heat and air flow. Allowed unit to run disconnected. Op test okAdvised customer to have venting cleared.
We serviced a
GE REFRIGERATOR
Model GTE18DTNDRWW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/16/2023
"Cc: loud noiseFound noise coming from evap fan motor. Pulled blade. Found evap fan motor has a cracking noise. Needs evap fan motor and blade; ordrng 1 WR60X31522 (Evap fan motor) and 1 WR60X10204 (blade,evap fan asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near South Euclid, OH 44121
Joe O
Job Details: 11/16/2023
"Cc: not cooling ff sectionFound evap fan not running upon arrival. Pulled evap fan cover. Fan not running. Needs evap fan motorCustomer does not want to repair at this time; ordrng 1 WR60X10277 (refrigerator evapora), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44117
Joe O
Job Details: 11/16/2023
Cc: not spinning clothes outFound drain hose on the floor. Advised of syphoning. Ran test cycle. Found actuator not shifting. Replaced actuator and capacitor. Ran diagnostics test cycle. Ran drain and spin. Op test ok ; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Cleveland, OH 44119
Joe O
Job Details: 11/16/2023
"Cc: oven not igniting, light staying onOhmed out door switch. Found no continuity from control. Found at door switch unit has continuity. Needs harness, and door switch. Parts show out of stock. Office to reschedule ; ordrng 1 W11620712 (Door switch) and 1 W11457191 (Harness)"
We serviced a
WHIRLPOOL STACK W/D
Model WED72HEDW0
Near Euclid, OH 44123
Joe O
Job Details: 11/16/2023
Installed thermal cut off. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model PDBL390AWB
Near Geneva, OH 44041
Dan H
Job Details: 11/16/2023
"Customer complaint that handle is loose and unit is not starting, confirmed, found door handle assembly broken, found mounting tabs on user interface broken, unit needs new door handle assembly and user interface , user interface is no longer available ; ordrng 1 99003437 (Ui) and 1 WPW10130695 (Handle)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/16/2023
"Customer complaint of squealing noise, confirmed, found idler pulley seizing, found belt frayed, installed new belt and pulley, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gd2shkxkq01
Near Lakewood, OH 44107
Marie V
Job Details: 11/16/2023
"Cc of unit not cooling properly on fresh food section , some too cold some spots hot, door is not shutting completely or opens up. Took temps fresh food section 60* at the top freezer is -10*. Refrigerator door cam is stripped will need top and bottom. Also thermostat could working properly, is trying to cool down refrigerator section, but since door is not shut is causing this issue ; ordrng 1 WP2182179 (Upper cam) and 1 WPW10329686 (Lower cam) and 1 WP2198202 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that the water is acting up funny when dispensing. Confirmed, removed filter and tested it. Works great. Reinstalled filter and tested .pass. Could have been loose or defective filter. Cust will monitor. Op test ok"
We serviced a
KENMORE WASHER
Model 110.22352511
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that the unit is making a noise while spinning they have replaced shifter and tub is not balanced. Confirmed all. Tub is sideways will need new dampers, while spinning unit is squeaking and grid inside as well. Tilted unit and found black oil on cam cover from gearcase. Cust will not fix.; ordrng 1 W11130362 (Damper) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Fairview Park, OH 44126
Marie V
Job Details: 11/16/2023
"Cc that unit is making ice but not all the way and it will stop making ice then starts but never fills up bin. Took temps freezer is at 0*. Verify fill tube heater has 9.5 kohms in range. Wires are good. Recommend replacing ice maker. ; ordrng 1 W10873791 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Westlake, OH 44145
Marie V
Job Details: 11/16/2023
"Cc that unit makes a squeaky noise while spinning. Had some clothes to test unit, ran diag, no error codes. Stared a high speed spin with towels. Heard the noise it comes from gearcase. Unit will need new geacase. Slider and washplate. Cust will not fix.; ordrng 1 W10902814 (Washplate) and 1 W11449841 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near South Euclid, OH 44121
Jason N
Job Details: 11/15/2023
"Cc unit not heatingChecked all thermals, found heater element open. Replaced heater element using customer supplied pre Id part. Ran dryer op test, good heat and tumble. Checked airflow at vent outlet. Airflow is weak at outlet. Venting is excessively long from unit to outlet. Advised customer they should reduce venting tube length and possibly replace to ensure no lint buildup in vent tube is adding to airflow restriction."
We serviced a
MAYTAG DRYER
Model MGD3500FW0
Near University Heights, OH 44118
Jason N
Job Details: 11/15/2023
"Cc unit not heating Ran dryer op test, found ignitor glowing but not flame. Found gas supply valve closed to unit. Opened valve and retested, good ignition and flame. Asked customer if gas supply was turned off for specific reason. Customer stated they just recently moved into house and the dryer hasnt worked since. No issues with unit. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT0
Near Cleveland, OH 44110
Jason N
Job Details: 11/15/2023
"Cc unit not heating/dryingChecked all thermals. Found heater element reading open, will need replaced. Quoted customer element replacement. Customer also stated if we can fix the light inside, also ordering drum bulb. ; ordrng 1 WP3387747 (Element) and 1 WP22002263 (Bulb)"
We serviced a
GE WASHER
Model WCVH6800J4WW
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/15/2023
"Cc unit door breakingCustomer stated the door is falling down and they have to pull up on the door to get it to close. Inspected door, removed hinge cover plate. As soon as plate was removed, door collapsed and broke outer shell. Both hinge door plate and outer door frame are cracked/broken. Both parts (WH46X10159) and (WH01X10340) are discontinued. Unable to repair unit. ."
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Euclid, OH 44132
Jason N
Job Details: 11/15/2023
"Cc unit not startingRan diagnostics, found codes f5e1 for lid switch fault and f8e1 for low/no fill. Ran manual lid lock test, lid will not lock. Unit will need lid lock replaced. Replaced lid lock using truck stock part. Ran test cycle, all functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HBS01
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not making ice, confirmed, found wire harness through freezer section door broken, unit needs new freezer section door; ordrng 1 W11395874 (Frz door blss), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 25 degrees, found evaporator frozen solid, found heater harness broken, unit needs new defrost heater/harness; ordrng 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC1
Near Mentor, OH 44060
Dan H
Job Details: 11/15/2023
"Installed new control and user interface, new user interface never powered up, unit powered up with old user interface, unit is not recognizing lid as closed , unit needs new user interface and lid lock; ordrng 1 W11394572 (Lock) and 1 W11478519 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 11/15/2023
"Customer complaint of popping noise in freezer section door, noise is made when upper door closer cam drops into lower door closer cam, no damage to door or closer, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit goes straight to done, confirmed, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not making ice, confirmed, found fill tube frozen, valve is seeping, unit needs new valve; ordrng 1 WPW10341320 (Valve)"
We serviced a
WHIRLPOOL RANGE
Model SF362LXSQ0
Near Perry, OH 44081
Dan H
Job Details: 11/15/2023
"Customer complaint that oven is not heating, confirmed, found gas valve coils open, unit needs new gas valve , customer does not want repair at this time; ordrng 1 WPW10293048 (Gas valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Fairview Park, OH 44126
Manny
Job Details: 11/15/2023
"Cc unit not cooling, verified and unit is warm in both sections, plugged into killawatt meter and compressor pulling 7.75amp hook to tester and compressor is seized, unit needs compressor.; ordrng 1 W11580057 (Compressor) and 2 W11109499 (dryer)s and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS4
Near Highland Heights, OH 44143
Jason N
Job Details: 11/15/2023
"Cc unit sparked inside on top of cavity Customer had removed waveguide cover already, cover is scorched on the inner surface. Checked inside waveguide, also scorched. Called wp techline, Butch, sent pic in for documentation. Unit is designated as non-repairable due to scorched waveguide. No warranty on unit, advised customer they can call KA/WP consumer and discuss if they can do something for them."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Corina B
Job Details: 11/15/2023
Replaced the valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Eastlake, OH 44095
Bill
Job Details: 11/15/2023
?wp tech line is sending unit up for review. Started by clearing the system of r600 cut the cap line from filter dryer, noticed that I was getting no air movement from cap line, checked for any kinks in line at both the filter dryer and evap. Call tech line, tech line had me cut about an inch off line and try again. Did that and still no air movement. Called tech line back. wp tech line is sending unit up for review."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/15/2023
"Installed reservoir, seals, and filter housing. Tested. Cycled ice maker. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Oberlin, OH 44074
David R
Job Details: 11/15/2023
"Replaced gasket, also emptied overfill switch tray out, had water. Leveled unit because left side was all the way down, door was hitting cabinet when closing. Tested. Good. Op Test Ok."
We serviced a
MAYTAG STACK W/D
Model MGT3800XW1
Near Westlake, OH 44145
Angel
Job Details: 11/15/2023
"Replaced drive motor, drive belt, and blower wheel. Tested unit. Opt test good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Bay Village, OH 44140
Angel
Job Details: 11/15/2023
Replaced range cooktop. Tested unit. Opt test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lakewood, OH 44107
Angel
Job Details: 11/15/2023
Cc on cycle it will not fill. Tested unit and observed issue. Checked under the unit and found unit needs a new slider but found oil leaking as well. Will also need new gearcase and clutch. Order parts. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11449841 (Gearcase)
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Lakewood, OH 44107
Angel
Job Details: 11/15/2023
Took apart dryer. Cleaned out condenser and all filters. Showed customer what we did. Put back together all parts. Tested unit. All opt test good.;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near North Olmsted, OH 44070
Angel
Job Details: 11/15/2023
Cc there is a gap between the crisper drawer and the shelf. Observed gap. Informed the customer the unit is designed that way and showed customer correct shelf position.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Manny
Job Details: 11/15/2023
"Replace door, ran icemaker fill and harvest test , opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 11/15/2023
"Cc unit not spinning, washer was behind a bed board, move unit and hooked it up, ran diagnostics and multiple codes for motor and shifter, check underneath and motor rusting, looks like drain hose fell off and got components wet, ordering cam, shifter, motor and pump; ordrng 1 W11026785 (motor-drve) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter) and 1 W11399437 (Pump-drain)"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44105
Manny
Job Details: 11/15/2023
"Cc that door is popping, verified and found left hinge not inserted properly in the receiver causing the door to jump, removed door and reinstalled properly and no noise, advise customer to keep an eye on the unit."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cleveland, OH 44102
Manny
Job Details: 11/15/2023
"Replace switch and hose, unit is not installed and its sitting in a garage, could not test due to no water or power, advise customer to hook the unit up and run a cycle if any issues to let us know."
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Euclid, OH 44132
Manny
Job Details: 11/15/2023
Reordering module; ordrng 1 W11162730 (module-spk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Cleveland Heights, OH 44106
Manny
Job Details: 11/15/2023
"Replace mullion, let customer know that mullion is not always going to be warm to touch, but the heater in it will come on when the fridge needs it, so the mullion might be cold at times opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Highland Heights, OH 44143
Joe O
Job Details: 11/15/2023
Cc: error codesFound error code f8e5(exhaust air temp sensor). Found sensor connector came off control. Replaced control.tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Painesville, OH 44077
Dan H
Job Details: 11/15/2023
"Customer complaint of burning plastic smell and noise, found cat toys in pulley shield again, removed, ran drain and spin cycle, unit went straight to done, installed new capacitor, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Chardon, OH 44024
Dan H
Job Details: 11/15/2023
"Customer complaint that unit is not working, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details: 11/15/2023
Cc unit will not agitate. Inspected under the unit and found the actuator needs to be replaced. Gave customer estimate and wants to continue with repair. Replaced actuator. Running test drain and spin. All opt test good. ; used 1 W10913953 (Actuator) from stock
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Westlake, OH 44145
Angel
Job Details: 11/15/2023
"Cc that unit will turn off mid cycle or sometimes wont drain. Ran diagnostics. Got errors F8E1, F8E3, and F9E1. All for either long drain or overflow conditions. Ran a test to see what unit would do and it did turn off and on. Unit drains fine but will need a control board, pressure hose, pressure switch, and air trap assembly. Gave the customer an estimate. Decided not to continue with repair. ; ordrng 1 W10903220 (Air trap assembly) and 1 WPW10448876 (Pressure switch) and 1 Pressurehose (W11044559) and 1 W11201284 (Control board) and 4 WPW10208398 (Door caps)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model WTW4955HW2
Near Avon, OH 44011
Angel
Job Details: 11/15/2023
"Replaced basket, suspension, and gearcase and cam. Ran test on quick wash. Quick washed stopped. Found a pin hole in the pressure hose. Replaced pressure hose from surplus parts. Ran quick wash. All opt test good. ; used 1 W10721967 (PULLEY), and 1 WP353244 (Pressure hose) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Lorain, OH 44055
Angel
Job Details: 11/15/2023
Cc unit does not make ice or dispense water. Tested unit and heard valve running. Checked water supply and found the water was turned off. Turned water back on and tested unit. Opt test good.
We serviced a
MAYTAG WASHER
Model Mvwx655dw2
Near Eastlake, OH 44095
Bill
Job Details: 11/15/2023
"Cc unit banging around, confirmed cc. Unit needs suspension dampers, ordered parts follow up scheduled for 11/20; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near North Ridgeville, OH 44039
David R
Job Details: 11/15/2023
"Cc ice frosting under icemaker bin. Found ice door flapper not closing at all. Will try and only close halfway. Ordering ice door. ; ordrng 1 W11130210 (Ice door assembly)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/15/2023
Cc: leaking into freezer floorFound substance that smells like olive oil spilled in in bottom of freezer. No leaking water. Op test ok
We serviced a
GE DRYER
Model GTDS560EF5WS
Near Pepper Pike, OH 44124
Joe O
Job Details: 11/15/2023
"Cc: not startingFound belt snapped. Pulleys are in good shape. Needs belt; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Solon, OH 44139
Joe O
Job Details: 11/15/2023
Installed sump assembly and spray arm. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW3
Near Mayfield Heights, OH 44124
Joe O
Job Details: 11/15/2023
Cc: no powerFound breaker tripped. Reset breaker. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Joe O
Job Details: 11/15/2023
"Cc: freezing in ff sectionCustomer stated unit is freezing her vegetables in ff section. Found temps at 39 in deli bins, 41 on upper shelves. Found freezer temp at 0 degrees. Found temps set to 0 and 39 degrees. No issues found at this time. Documented with with whirlpool on service matters. Unit functioning as designed. Advised customer if issue continues to adjust freezer temp up a degree or 2. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ1
Near Willoughby, OH 44094
Joe O
Job Details: 11/15/2023
Installed tub and sump assembly. Tested. Op test ok
We serviced a
GE REFRIGERATOR
Model PFE28KSKJSS
Near Seven Hills, OH 44131
David R
Job Details: 11/15/2023
"Cc unit not cooling, top section, ice build up starting behind drawer. Found fan getting power but not working. Ordering fan with cover kit.; ordrng 1 WR17X28923 (Fan and cover kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Seven Hills, OH 44131
David R
Job Details: 11/15/2023
"Cc unit not draining. Do not hear drain pump kicking on. Found debris blocking propellers from moving. Removed, tested, good. All components working. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Strongsville, OH 44149
David R
Job Details: 11/15/2023
" Checked machine over. Found customer does not have Hot Water Valve turned on at house. Definitely would be causing cycle issues. Advised customer to have both opened and turned on. Replaced valve assembly. Ran and tested, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Columbia Station, OH 44028
David R
Job Details: 11/15/2023
"Replaced panel, UI, control. Looks like customer might have spilled water on top of UI at one point because UI cover is coming up and relay damage. Ran diagnostics, all components working. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Wellington, OH 44090
David R
Job Details: 11/15/2023
"Replaced door. Tested dispenser, no leaks. All components working. Good. Op Test Ok."
We serviced a
SAMSUNG DRYER
Model DVG52M7750V/A3
Near Grafton, OH 44044
Marie V
Job Details: 11/15/2023
Cc that unit shuts off on normal but time dry works ok. Confirmed found sensor unplugged. Corrected issue. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Parma Heights, OH 44130
Marie V
Job Details: 11/15/2023
"Cc that the unit is building up front on freezer side. Confirmed took pics, door seal is not sealing all the way. Used steamer and petroleum jelly. Advice cust to allow at leaks one hour for it to cool off on that shape. Op test ok"
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Maple Heights, OH 44137
Marie V
Job Details: 11/15/2023
"Replaced main control tested unit stared a cycle, op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Parma, OH 44134
Marie V
Job Details: 11/15/2023
"Cc that the unit is making a squeaky noise when opening and closing the door and that door is hard to open. Followed steps on SP for door hard to open and leveled unit, was not leveled and making a noise while opening door. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near North Royalton, OH 44133
Marie V
Job Details: 11/15/2023
"Cc that unit is making noises and is not working properly. Ran diag, no error codes, Verify Washplate is loose. Ran auto test does not agitates properly, try to remove washplate, does not comes off. Tighten screw, tested unit on auto test and calibration, working properly. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44136
Marie V
Job Details: 11/15/2023
Cc that the unit is getting hot and shuts off but panel is on. Unit motor is overheating and shutting motor off. Causing unit to get hot. Ordering motor.; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)