We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland, OH 44111
Marie V
Job Details: 06/29/2023
"Replaced bellow, tested unit, no leaks. Op test ok"
We serviced a
MAYTAG WASHER
Model MHN33PCDWW0
Near Fairview Park, OH 44126
Marie V
Job Details: 06/29/2023
"Cc that unit stared filling up with water and it did not stopped, and flooded the room. Stared unit ran a full cycle, it worked good. Explain could be water valve, pressure switch, control or suds, unit is working properly at this point. Do not recommend replacing anything since issue was not confirmed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 06/29/2023
"Cc unit making grinding noise when starting up. When going into agitation, loud grinding back and forth. Found broken cam and loose cam but. Replaced cam and belt from t/s. Ran diagnostics and calibration. Good. All components working. Op Test Ok.; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Parma, OH 44134
David R
Job Details: 06/29/2023
"Cc unit water dripping in tub. Found valves leaking water, not activating to stop water from coming in when not in use. Will need valve assembly. Ordering. ; ordrng 1 W10853723 (Valves), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Ravenna, OH 44266
Brian M
Job Details: 06/29/2023
Cc unit not igniting Found orifice clogged Used needle to clean OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44112
Jason N
Job Details: 06/29/2023
"Cc unit not cooling properly in both sectionsFound frost buildup on evaporator. Ran diagnostics, found defrost sensor test reporting back as open. Unit will need defrost sensor replaced. Cleared frost/ice from evaporator coils. Replaced defrost sensor using truck stock part. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277WWH0
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/29/2023
"Cc: lower oven not heatingFound lower oven not heating. Could not find tech sheet for unit. Shut power off. No tech sheet found behind control. Turned power back on unit started heating. Advised customer cycling power could have corrected issue. Spoke with bj, stated needs thermostatThermostat discontinued; ordrng 1 3178274 (thermostat oven(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Westlake, OH 44145
Marie V
Job Details: 06/29/2023
"Cc that theres snow in freezer confirmed. Found right hand side is not sealing all the way. Will need to clear ice out and use steamer on gasket. Corrected seal, and cleaned out ice build up on freezer. Op test ok"
We serviced a
AMANA RANGE
Model AGR6303MMS0
Near Cleveland, OH 44128
Joe O
Job Details: 06/29/2023
Cc: error codeFound error code f2e0(no information in tech sheet). Found control unresponsive. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11620526 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Shaker Heights, OH 44122
Joe O
Job Details: 06/29/2023
"Cc: leakingFound water valve leaking. Needs valve; ordrng 1 WPW10158389 (valve-inlt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRS08
Near Lorain, OH 44053
Marie V
Job Details: 06/29/2023
"Defrosted evaporator and replaced heater harness, thermistor and control. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lorain, OH 44053
Marie V
Job Details: 06/29/2023
"Replaced belt from T/S and replaced water valve. Ran automatic test and calibration, pass, stared a normal cycle. Unit continued to wash. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Highland Heights, OH 44143
Joe O
Job Details: 06/29/2023
"Cc: oven continuously clicking then shutting offFound unit will ignite, continue to click then shut off. Found all grounds in tact. Needs dsi board; ordrng 1 WPW10511278 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44134
Bill
Job Details: 06/29/2023
"Cc not cooling, confirmed cc 27deg fr and 51deg ff. Evaporator frozen over, ordered heater with wiring harness, control, and fan motor. Uploaded pop scheduled follow up for 7/5; ordrng 1 W11650659 (Heater wiring harness) and 1 W11546609 (Control) and 1 WP2315549 (Fan motor)"
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Painesville, OH 44077
Joe O
Job Details: 06/29/2023
"Cc: leaking from dispenser, long wash time, not spinning out properly, ui intermittently not functioning properlyFound no stored error codes. Found rusty water marks running down from dispenser area. Found ui would not allow selections upon arrival. Found unit is draining and spinning as designed. Advised customer of off balance load and washing rugs. Needs dispenser and ui; ordrng 1 W11524105 (Dispenser) and 1 W11325578 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Brooklyn Heights, OH 44131
Bill
Job Details: 06/29/2023
Cc light not working. Confirmed cc changed led light in fridge and freezer and changed switch in freezer. Opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Parma Heights, OH 44130
Angel
Job Details: 06/29/2023
Cc that the vent inside the ff section was dripping water. Checked freezer and removed evaporator cover to see if the drain was clogged and it was with a plastic piece removed it and cleaned everything out opt test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44135
Angel
Job Details: 06/29/2023
Cc that unit was not starting. Verified by having her start it herself and she was not holding the start button to start unit so I explained to her how to start it and cancel opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44103
Manny
Job Details: 06/29/2023
"Cc unit not washing, stated previous company told them that they needed the control. Verify and unit stuck in a drain cycle, reset and ran diagnostics no codes, advise customer that if this happens again he can hold start for 30 seconds to reset the cycle, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Mentor, OH 44060
Dan H
Job Details: 06/29/2023
"Installed new timer, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Painesville, OH 44077
Dan H
Job Details: 06/29/2023
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Cleveland, OH 44113
Angel
Job Details: 06/29/2023
"Cc that unit was completely dead was not powering on. Confirmed cc, tried turning it on and nothing so I tried diagnostics and worked and had no error codes so ai ran step 12 and auto test and passed. Explained to customer it couldve just been a glitch in the control and by going into diagnostics it reseted unit opt test good."
We serviced a
GE WASHER
Model GFWS1500D0WW
Near Thompson, OH 44086
Dan H
Job Details: 06/29/2023
"Customer complaint of noise and debris coming out of unit, found bearings worn, basket is hanging far enough down to rub on tub, unit needs new tub and basket, front tub is no longer available ; ordrng 1 WH45X10121 (F tub) and 1 WH45X22914 (R tub) and 1 WH45X10146 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ1
Near Cleveland, OH 44106
Manny
Job Details: 06/29/2023
"F1e1, for control failure, f5e2 for lid lock failure, f5e1 for lid switch failure.; ordrng 1 W11368855 (Control) and 1 WPW10240513 (Strike) and 1 WPW10482836 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lakewood, OH 44107
Angel
Job Details: 06/29/2023
"Cc that unit is not cleaning. Ran unit to make sure lump was working and it was, so I ran diagnostics and no error codes so I ran test cycle to test unit and noticed water was mot coming in to unit so I looked underneath and found water line pinched underneath dishwasher leg. Removed line and rerouted it tested unit again opt test good."
We serviced a
GE DRYER
Model GTDP490ED0WS
Near Thompson, OH 44086
Dan H
Job Details: 06/29/2023
"Customer complaint of gasket hanging, found felt slide fell out of track, reinstalled, op test good , if problem should reoccur unit will need top bearing kit reordered"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Andover, OH 44003
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not starting, confirmed, ran diagnostics found mode shifter error code, unit will not spin or agitate, coils on motor are rusty, unit needs new mode shifter, speed sensor and motor ; ordrng 1 WH03X30517 (Mode shifter) and 1 WH03X29559 (Motor) and 1 WH03X32158 (Sped sensor)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Shaker Heights, OH 44120
Manny
Job Details: 06/29/2023
"Cc unit not washing properly, stated that unit fills then nothing and will drain, ran diagnostics and found code f7e4 for basket re engagement failure,ran diagnostics cycle and heard a clanking noise coming from the bottom, removed rotor and found slide metal ring coming off, unit needs slide.; ordrng 1 W10734521 (slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Andover, OH 44003
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not spinning properly and making noise, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
ELECTROLUX DRYER
Model EIED55HIW0
Near Lakewood, OH 44107
Angel
Job Details: 06/29/2023
Cc that unit was vibrating a lot. Verified and found blower wheel full of lint cleaned it out tested unit again opt test good. Recommended customer to get vent cleared out.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF8
Near Conneaut, OH 44030
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not cooling properly, freezer section temperature at 4 degrees, fresh food section temperature at 42 degrees, good frost pattern, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NRXS0
Near Bay Village, OH 44140
Angel
Job Details: 06/29/2023
"Cc that unit is not making ice. Verified and unit is making the ice its just that the grid cutter is nit functioning connector is burnt also connector to control board is burnt as well wil need control board, harness and grid cutter. Gave customer estimate and decided not to continue with repair. ; ordrng 1 WP2313637 (Grid cutter) and 1 WPW10226156 (Control) and 1 WPW10193296 (Wiring hsrness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5300VW0
Near Fairview Park, OH 44126
David R
Job Details: 06/29/2023
"Cc unit timer not moving. Correct power to unit, all components working and still heating. Can hear timer getting loud. Good air flow. Quoted timer and thermostat. Customer paid svc, do not order parts.; ordrng 1 WP8566184 (Timer) and 1 WP8318268 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint of frost build up in freezer section, no damage to seal found, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Wickliffe, OH 44092
Jason N
Job Details: 06/29/2023
"Cc unit not filling with enough water on max fillRan diagnostics, no code stored. Ran auto test cycle and calibration. All functions passed. Started load test cycle on deep fill. Unit sensed and added appropriate amount of water for load, about 3/4 of the tub. Advised customer unit is working as designed, based on water level sensor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS5SHGXLQ01
Near Garrettsville, OH 44231
Brian M
Job Details: 06/29/2023
Cc of leak at dispenser Could not duplicate or see a active leak during testing advised to watch
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Middlefield, OH 44062
Brian M
Job Details: 06/29/2023
Cc of oil on floor Found gearcase leaking oil And bearing worn Needs everything underneath replaced X2 labor ; ordrng 1 W11393685 (Gearcase) and 1 W10915700 (stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W11033601 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not draining, found drain pump unplugged, plugged in, drain pump is working, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Rocky River, OH 44116
David R
Job Details: 06/29/2023
Cc banging noise while running. Brand new just got over the weekend. Customer said no repair. Going to call Costco and get an exchange. Took part with me. ; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Roaming Shores, OH 44085
Brian M
Job Details: 06/29/2023
Cc unit not running after power outage Found ui not responding Upon inspection seems like voltage isnt making from main control Recommend replacing both boards ; ordrng 1 WR55X11164 (board asm temp contr) and 1 WR55X23924 (board asm main contr) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model M1TXEMMWW00
Near Maple Heights, OH 44137
Manny
Job Details: 06/29/2023
"Cc unit not cooling, verified and unit is warm, compressor humming, hooked to killawatt and unit pulling 9.76amps, unit needs compressor, customer will not proceed with the repair ; ordrng 1 W10233960 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 253.6482340G
Near Wickliffe, OH 44092
Jason N
Job Details: 06/29/2023
"Cc unit freezer not cooling/freezingFound freezer section of unit cold but not freezing cold, product is not frozen. Pulled evaporator cover, found hard frost on only first coil of evaporator. Unit has a refrigerant leak, will need sealed system repair. Customer declined repair."
We serviced a
GE WASHER
Model GTW465ASN3WW
Near Ashtabula, OH 44004
Dan H
Job Details: 06/29/2023
"Customer complaint that unit is not draining or spinning, ran drain and spin cycle, drain pump is working, unit spun, suspension is good, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Avon, OH 44011
David R
Job Details: 06/29/2023
"Cc unit leaking, also showed me bubble build up in drain hose area. Went through diagnostics, F0E2 over suds. Ran a cycle and found that suds build up and causing over flow over gaskets and under door creating leak. Will need to get rid of suds and also suggest a washer clean out cycle with Affresh. All components working, just over suds. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Cleveland, OH 44111
Manny
Job Details: 06/29/2023
"Cc unit not heating, verified and no heat checked voltage and unit missing L2, found breaker tripped, reset and tripped again, advise customer to contact an electrician and to to have the vent replaced. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details: 06/29/2023
Cc unit interior light not working Found side LEDs in ff section not illuminated. Identified failed module in deli drawer area. Replaced LED module with customer supplied pre id part. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Roaming Shores, OH 44085
Brian M
Job Details: 06/29/2023
"Installed control board as soon as unit powered up control board popped and smelt like burning Suspect issue with drain pump causing a short Customer does not want to continue repair Prefers refund ; ordrng 1 W11399437 (Drain), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Euclid, OH 44117
Corina B
Job Details: 06/29/2023
"Replaced the ice maker, bin. Tested. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Euclid, OH 44117
Corina B
Job Details: 06/29/2023
CC that the unit keeps sparking after if lights. Confirmed. The igniter will keep sparking once the burner is lit. Will then turn off and lock out. Will need a new dis board and a igniter ; ordrng 1 Wpw10324262 (Igniter) and 1 W11162730 (Spark module)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44135
Corina B
Job Details: 06/29/2023
"Replaced the Gearcase, shifter, cam, belt, guard and agitator. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
KENMORE WASHER
Model 11026002011
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2023
"CC that there is a loud noise in the spin cycle. Confirmed. Found the bearings are worn. Will need a new Gearcase and Washplate. Cust does not want to repair ; ordrng 1 W11132267 (Gear case) and 1 W10843780 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Brooklyn, OH 44144
Corina B
Job Details: 06/29/2023
"CC that the the unit is leaking. Confirmed. Found the right side leaning, down due to the floor sloping. Advised Cust to get anti shock pads to raise the washer. Checked the bellow, good. Started a cycle, no leaks. Tested. No leaks. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Westlake, OH 44145
Angel
Job Details: 06/29/2023
"Cc that unit will not finish cycle would just try to repeat cycle. Ran diagnostics and found error code F0E3 and F0E5 one for off balance and one for overload. So I ran a test cycle on unit and noticed it was hardly draining out the water it was really faint, so I removed back panel and to check drain pump and everything was clear nothing obstructing it but noticed it was getting hot. So I gave customer estimate for drain pump replaced it tested in diagnostics and it started draining as should with no issues so I ran a rinse/spin because customer wanted to make sure it was working and it was opt test good.; used 1 W10876600 (PUMP-WATER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DRYER
Model Wed7300dw0
Near Westlake, OH 44145
Angel
Job Details: 06/29/2023
Cc that unit is not heating. Tested unit and no heat took back apart and found heating element shorted will need heating element replaced. Installed new heating element tested unit opt test good.; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/29/2023
"CC that the unit is not turning on. Confirmed. Checked power at the terminal block, good. Did find the white wire connected to the ground wire. Wired cord correctly. Checked the fuses, good. Will need a new control and ui. Cust is getting a receipt sent over to us. Do not order parts until we receive a receipt. ; ordrng 1 W11413566 (Ui) and 1 W11525996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW94HEAW0
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2023
"Cc that unit had water inside and it was taking a long time to drain , also unit had some water coming out. Ran diag found error code F3e1 pressure system error , f5e2 door lock error. Ran auto test unit stopped filling up i verify pressue hose, is good not clogged, but when disconnect the pressue hose from switch unit starts to fill up with water. Also unit is draining slowly will need drain catch to be cleared out.; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.64232402
Near Perry, OH 44081
Jason N
Job Details: 06/28/2023
Cc unit has a chemical smell Confirmed an odor with unit. Advised customer that smell is usually due to product in the unit itself and not a problem with the unit. Advised on the use of absorbent products such as baking soda or coffee ground or commercial odor absorbing products.
We serviced a
MAYTAG DISHWASHER
Model MDB3700AWX
Near Richmond Heights, OH 44143
Corina B
Job Details: 06/28/2023
"CC that they have to manually move the timer to advance the cycle. Confirmed. Started a cycle, the timer is stuck.once you advance the timer will start washing. Will need a new timer. Part is nla. ; ordrng 1 99002431 (Timer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ05
Near Madison, OH 44057
Dan H
Job Details: 06/28/2023
"Customer complaint that unit is not making ice , freezer section temperature at -7 degrees, Found no water through ice maker valve, unit needs new valve ; ordrng 1 WPW10341320 (Valve)"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2023
"Cc that the back wall freezing and theres water under the drawer. Confirmed, evaporator drain tube is clear, issue is forming at the back wall, you can follow line frozen on the back wall. No good insulation on unit. Unit is 13 years old. Wont be able to fix it. While working on washer cust called that unit does not have the lights on, confirmed, took cover off and verify one of the lights, when installed light and was installing light cover both socket on lights are broken and it fell and shorted out control. Control is discontinued."
We serviced a
WHIRLPOOL MICROWAVE
Model MH1170XSY
Near North Olmsted, OH 44070
Angel
Job Details: 06/28/2023
"Cc that the switches are broken and door wont close. Confirmed cc, replaced switches plugged in unit and noticed it wouldnt turn on checked power good found fuse blown replaced fuse nothing checked fuse again and it was still good after verifying deeper found micro computer burnt on one corner looked up part and its discontinued.; ordrng 1 8206360 (Microcomputer (Discontinued))"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near Painesville, OH 44077
Jason N
Job Details: 06/28/2023
"Cc unit oven door not closing properly, hinge made a noiseCustomer showed pop, m/s also in entitlementFound left side of oven door sticking out an inch more then right side of door. Tried taking door off and resetting into receiver. No good, same. Ordering door hinges and receivers. ; ordrng 1 WPW10299224 (Hinge spring side) and 1 WPW10299227 (Hinge) and 2 W10647259 (Receiver)s"
We serviced a
MAYTAG DRYER
Model LDG7314AAE
Near University Heights, OH 44118
Corina B
Job Details: 06/28/2023
"CC that the unit does not heat. Confirmed. Checked the fuses, good. Replaced the gas coils. Opt test ng. Found a terminal on the flame sensor broke off. Jumped the wires, igniter turned on. Will need a flame sensor. ; ordrng 1 WP338906 (Sensor), used 1 279834 (COIL), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/28/2023
"Cc that unit is leaking from freezer. Confirmed cc, drain tube is clogged up cleared out drain tube and steamed out all ice opt test good."
We serviced a
JENN-AIR MICRO/OVENCOMBO
Model WM2780B
Near Middleburg Heights, OH 44130
Angel
Job Details: 06/28/2023
"Cc that the microwave part stopped working. To verify had to take it out of place and apart and after verifying I found fuse was open so I removed it and jumped it to make sure it will not trip and it didnt so I replaced fuse reinstalled unit and tested it again opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS02
Near Cleveland, OH 44111
Angel
Job Details: 06/28/2023
"Cc that unit is not heating. Tested with a mug of water and confirmed no heat, made sure the door was closing properly and noticed the right hand side switch was not engaged all the way so on these switched you can align them to where you can slide them back or forward so I moved it forward a little and had customer test it and now its heating as should just needed to be adjusted opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Brecksville, OH 44141
David R
Job Details: 06/28/2023
"Replaced dispenser control and main control, 3 way valve solenoid. Tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chardon, OH 44024
Brian M
Job Details: 06/28/2023
Installed latch OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Fairview Park, OH 44126
Manny
Job Details: 06/28/2023
"Replaced latch, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford, OH 44146
Bill
Job Details: 06/28/2023
"Cc leaking, could not verify leak from unit. Did find the fill hoses to be backwards, corrected fill hoses. Also found that as the tub drained into utility sink, it would flood near by drain running under the washer. Explained situation to customer, and informed her she needs a plumber."
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, OH 44124
Joe O
Job Details: 06/28/2023
Cc: loud grindingFound actuator not fully engaging spin. Replaced actuator. Ran auto test. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Huntsburg, OH 44046
Brian M
Job Details: 06/28/2023
Cc unit leaking Found tub damaged from shipping Needs tub replaced ; ordrng 1 W11409866 (Tub) and 1 W10920122 (Rail) and 1 W10920120 (Supprt)
We serviced a
WHIRLPOOL DRYER
Model LER7620KQ1
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2023
"Cc unit not turning on Checked all thermals, found thermal fuse open. Replaced thermal fuse using truck stock part. Ran dryer op test, good heat and airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, OH 44124
Corina B
Job Details: 06/28/2023
Replaced the probe jack. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Avon Lake, OH 44012
Marie V
Job Details: 06/28/2023
"No refrigerant to recover, unit was empty. Replaced evaporator filter drier, ran nitrogen in system found black oil coming from filter drier. Called whirlpool tech line , whirlpool will contact cust, unit cant be repaired."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44111
Angel
Job Details: 06/28/2023
"Cc that unit is dripping water into ff section. Verified and found drain tube in freezer causing the issue, so I removed evaporator cover and steamed out all ice and cleared drain tube went to back of unit to check drain tube and the pan was cracked right in half, order water tray.; ordrng 1 W11559685 (Water tray)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details: 06/28/2023
"Cc that lights are out. Confirmed, found fresh food section left rear light was shorted, replaced light, all came on. Op test ok"
We serviced a
AMANA RANGE
Model AGR4230BAB5
Near Cleveland, OH 44105
David R
Job Details: 06/28/2023
Replaced hinges. Tested. Good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model GNE29GGKGBB
Near Madison, OH 44057
Dan H
Job Details: 06/28/2023
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at -7 degrees, found fresh food section evaporator fan not running, unit needs new fresh food section evaporator fan and software update ; ordrng 1 WR60X26866 (Fan) and 1 WR98R4546322 (Sum), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW3
Near Bedford Heights, OH 44146
Bill
Job Details: 06/28/2023
"Cc not drying, could not confirm cc. Tested unit, unit tested good. Unit operating as intended."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TD1
Near Geneva, OH 44041
Dan H
Job Details: 06/28/2023
"Customer complaint that unit is leaking water and not making ice or dispensing water, found water to fridge turned off, turned on, found hairline crack in supply line, found evaporator drain tube leaking also, unit needs new drain tube and customer needs a plumber too repair supply line; ordrng 1 241830905 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Parma, OH 44134
David R
Job Details: 06/28/2023
"Cc hot water at end of cycle. Found installers hooked up Hot/Cold Reversed, corrected. Tested. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2023
"Cc unit leaking underneathCustomer stated unit is leaking underneath to the point where it soaks her carpet. Ran wash test cycle and observed. No leaks found. Before canceled to drain unit, looked back inside unit and seen drain hose had popped off. Did not run drain cycle. Tried to pull unit out to reconnect drain hose. Due to flooring/tile and tight cabinet space, unit was not able to be uninstalled. Advised customer she will need unit uninstalled to finish repair. Customer stated she is having a handy man come out to uninstall, and he can hook drain hose back up to unit."
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Beachwood, OH 44122
Joe O
Job Details: 06/28/2023
"Cc: stopped mid cycle, would not re startRan test cycle. Unit started right up. Watched. Unit continuously running. Cancel and re started multiple times. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC6ESWW0
Near Highland Heights, OH 44143
Joe O
Job Details: 06/28/2023
Installed atc. Ran test cycle. Still agitating while filling. Still draining and spinning before full. Spoke with bj. Stated the auto load sense switch is needed. Stated not to charge for load switch. Needs load switch; ordrng 1 WPW10292584 (switch-sen)
We serviced a
GE MICROWAVE
Model JVM6175YK5FS
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2023
"Cc unit not runs but not heatingChecked h.v components, all checked good. Ran heat test with water for 1 min, water hot at the end. Reran heat test with water 2 more times. Water hot at the end of all heating cycles. Could not duplicate heat issue at this time."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/28/2023
Cc stated unit not starting Found unit functioning properly customer not letting unit go past cycle sequence
We serviced a
GE REFRIGERATOR
Model ZISS420NXBSS
Near Beachwood, OH 44122
Corina B
Job Details: 06/28/2023
"CC that the ice maker is not making ice. Confirmed. Found the fill cup is frozen. Will need a new valve. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve ; ordrng 1 WR57X10084 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Westlake, OH 44145
Marie V
Job Details: 06/28/2023
"Cc that the unit is not sealing and that the drawer is stuck. Confirmed, will order slides and glides for drawer. ; ordrng 2 WP13055901 (Slides)s and 2 WPW10170836 (Glide drawer)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor, OH 44060
Jason N
Job Details: 06/28/2023
"Cc unit not powering onFound no response from console controls. Checked power into control board, good at 121v. Ran diagnostics, unit went into diagnostics, then stopped responding. Unit will need main control replaced. ; ordrng 1 W11481116 (UI encoder) and 1 W11513246 (Main control)"
We serviced a
MAYTAG DRYER
Model MGDB855DC4
Near Solon, OH 44139
Brian M
Job Details: 06/28/2023
Cc that unit will pause make a noise and restart Found customer to be using static reduce setting Showed in book what that does Advised on settings OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 06/28/2023
Cc unit not baking Found igniter open in lower oven Replaced using kit from truck Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield Heights, OH 44124
Brian M
Job Details: 06/28/2023
"Cc no ice Found icemaker turned off, turned on and cycled OP Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Westlake, OH 44145
Angel
Job Details: 06/28/2023
"Cc that unit is not heating. Verified for power and found L2 shorted causing unit not to heat. Replaced terminal block and power cord tested unit opt test good.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
GE DRYER
Model GTX52EASP0WB
Near Cleveland, OH 44104
Corina B
Job Details: 06/28/2023
Replaced the latch. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near Highland Heights, OH 44143
Brian M
Job Details: 06/28/2023
Cc ice clumping and noise Found crack in ice maker and noise is diffuser; ordrng 1 W10873791 (icemaker) and 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Lorain, OH 44053
Angel
Job Details: 06/28/2023
Cc that upper ceiling ice maker is not making ice at all. Verified diagnostics and it had a E5 error code which is ice maker thermistor is bad reached temperature but ice mold stayed frozen too long. Ran test on ice maker and passed also did a fill test and passed as well but will still be ordering ice maker with boards. ; ordrng 1 W11578780 (Ice maker) and 1 W11579559 (Ui) and 1 W11224256 (Main board)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44103
Corina B
Job Details: 06/28/2023
CC that the unit fills and drains. Confirmed. The shifter has failed. Replaced the shifter from t/s.opt test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Amherst, OH 44001
Angel
Job Details: 06/28/2023
"Cc that unit was making ice fine and now its not making as much bin hardly gets a 1/4 full. Verified temps and it was around 15* not sure if it had turned on from defrost, but did find the temp settings at 2 which is warmer so I set it to ideal and explained to customer the importance of temperature for the ice maker but all the food is frozen even ice cream is good, still removed food from freezer to get to evaporator to make sure frost pattern was good and also checked thermistor placement and heater wires. Everything was good besides the thermistor placement fixed that and recommended customer to monitor to see if setting temperatures colder will help also made sure icemaker was cycling and filling as should opt test good."
We serviced a
GE REFRIGERATOR
Model GNE25JSKNFSS
Near Ashtabula, OH 44004
Dan H
Job Details: 06/28/2023
"Customer complaint that unit is not making ice or dispensing water, Confirmed, rfid board is not reading filter, unit needs new rfid board and bypass filter; ordrng 1 WR55X35485 (RFID board) and 1 WR17X33825 (Bypass)"