We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the unit is not completing cycle and not draining. Theres water at the unit, verify power at the board only 55V. Check Volta at the outlet 120V. Switch the power cord to the bottom outlet, unit started working, ran diag, no error codes, ran auto test, pass. Unit is work as designed. Advice cust to call an electrician to take a look at the outlet. Op test ok; ordrng 1 W11368855 (Control)"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PT1
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2022
Cc unit not starting Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE RANGE
Model JBS86SP1SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/01/2022
Change switch but it was still tripping the breaker check all connections behind unit is good when to replace burner and found loose wire touching metal cause to trip breaker correct issue and it work also customer complains that light on top oven doesnt work but bottom work found that it wasnt getting voltage trace wire it looks good check voltage coming out from control no voltage ordering ; ordrng 1 WB27X36306 (Control) and 1 WB27X29201 (Control)
We serviced a
ROPER DRYER
Model RED4640YQ1
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that unit stopped working again, found element shorted and thermal fuse open, installed new element and thermal fuse, op test good ; used 1 279838 (Element) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 07/01/2022
Installed valve. Cycled ice maker. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Cleveland, OH 44135
Angel
Job Details: 07/01/2022
Cc that unit will not power on and display is not working. Verified the junction box on bottom of unit to check for power and found one of the wires loose turned off power to unit reconnected the wires with the wire nuts and added electrical tape to keep in place the wires. Tested unit opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Westlake, OH 44145
Angel
Job Details: 07/01/2022
Replaced console and opt test was no good it would not turn on had to install old one again since it was working reordering ui office to reschedule part out of stock.; ordrng 1 W11428561 (Console)
We serviced a
KITCHENAID RANGE
Model KOSE500ESS05
Near University Heights, OH 44118
Joe O
Job Details: 07/01/2022
"Installed harness, convect fan, and control. Tested. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFSF6PKWBBB
Near Cleveland Heights, OH 44118
Joe O
Job Details: 07/01/2022
"Cc: not cooling freezerFound temps in freezer at 43 ff at 42. Freezer evap fan not running. Pulled evap cover. Found partial frost pattern on freezer evap. 1st coil has frost. Over frosting on ff evap. Needs compressor and drierCustomer does not want to repair at this time; ordrng 1 WR87X10170 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGS3025LSE
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the oven is not heating. Confirmed, found weak ignitor. Replaced from T/S, preheated unit. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Manny
Job Details: 07/01/2022
"Cc that unit is not leveled and the light cover looks stupid, leveled unit and replaced light cover, washer dispenser was received instead of the light lens sent. Opt test ok
We serviced a
FRIGIDAIRE RANGE
Model LFSS2612TF0
Near Lakewood, OH 44107
Marie V
Job Details: 07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Cleveland, OH 44119
Corina B
Job Details: 07/01/2022
Replaced the ui. Ran a calibration. Brought core back for return. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Aurora, OH 44202
Brian M
Job Details: 07/01/2022
Cc doors dont close like his old one Doors closing properly
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Maple Heights, OH 44137
Joe O
Job Details: 07/01/2022
"Installed control. Found unit still not powering on. Spoke with BJ, found ui is receiving 5vdc but will not power on. Needs ui; ordrng 1 W10682013 (console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Bedford Heights, OH 44146
Manny
Job Details: 07/01/2022
"Cc fz not sealing, verified and noticed the fz gasket coming of try to reinstall gasket and liner is too far apart from door, unit will need a fz door, maintenance guy doesnt have the pop but stated that his boss have it he reached out to his boss and he stated that he would email it to us today, I told him if we dont receive it by the end of business today hell be charged for the service trip. Spoke to AP to let her know.; ordrng 1 LW10718980 (dor-fip) and 1 W11178521 (nameplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Marie V
Job Details: 07/01/2022
"Cc that the lights on unit wasnt working and know they are. Verify all lights, no light that looked dim. Verify UI under deli door, no corrosion. Couldnt duplicate issue. Cust will keep light. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Aurora, OH 44202
Joe O
Job Details: 07/01/2022
"Cc: freezing items in ff section! Not making ice, shelf brokenFound customer has items directly in front of venting, advised customer can cause mis directed air flow, and items in front of venting have a high chance of freezing. Also advised customer top shelf should be able to fit a gallon of milk. Found ice maker in the off position and ice bin in incorrectly not allowing bail arm to drop. Cycled ice maker. Ice maker cycling and filling. Advised customer extended warrantys do not cover shelving. Needs deli rail centerCustomer to install; ordrng 1 WPW10326469 (rail-centr), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Warrensville Heights, OH 44128
Manny
Job Details: 07/01/2022
"Steamed evap(25 min) Replaced control and thermistor, ran step 3 on diagnostics to verify defrost operation, unit is defrosting, opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF0
Near Parma, OH 44129
Marie V
Job Details: 07/01/2022
"Cc that the unit is leaking. Turned water off and still leaking. Found drain tube clogged. Cleared all out, poured water. Is clear. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Avon Lake, OH 44012
Angel
Job Details: 07/01/2022
Replaced evaporator cover and steamed out all ice also replaced main control board and ui which have a updated software. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Wellington, OH 44090
David R
Job Details: 07/01/2022
"Cc unit not giving ice. Found ice was stuck in container or allowing arm to move and rotate ice, let customer know to every so often clean bin out to prevent this problem. Cleared ice, tested, good, cubed and crushed good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44120
Manny
Job Details: 07/01/2022
"Cc unit not washing, stated that the unit never fills. Found drain hose on the floor elevated drain hose to sink and ran test cycle, no issues ran normal cycle got clothes soaked then switch to drain and spin, opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS1
Near Chagrin Falls, OH 44022
Joe O
Job Details: 07/01/2022
Cc: not heatingFound unit is not sparking. Checked power at dsi. Found dsi board is receiving 120v. Needs dsi boardEntitlement shows control boards covered part only for 5 years.; ordrng 1 W10860916 (module-spk)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44130
Marie V
Job Details: 07/01/2022
"Replaced compressor and filter drier. Charged up unit with R600 41OZ. Full frost pattern. Op test okAdvice cust to allow unit 24 hours to reach normal temps. ; used 2 Tjaf1200 (Tube), 1 W10898074 (Lockprep), and 1 L13000619 (Lockring) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QTB03
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/01/2022
"Cc: compressor kicking on and off, temps reading offFound temps in ff section at 58 degrees, freezer at -3 degrees. Control is squealing, and cycling on and off. Found control is receiving proper power. Needs controlControl is special order. Office to reschedule; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZIF36NMBLH
Near Burton, OH 44021
Joe O
Job Details: 07/01/2022
Installed drain tube. Could not remove drain pan. Did not damage drain pain. Took new pan for return. Op test ok Office to cantact for pan refund; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Olmsted Falls, OH 44138
Angel
Job Details: 07/01/2022
Discharged unit replaced compressor and drier filter put unit into a 30 vacuum held vacuum and recharged with 68g of R600a explained to customer to wait at least 24hrs for proper cooling. Opt test ok
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Conneaut, OH 44030
Dan H
Job Details: 07/01/2022
"Customer complaint that unit will not go into spin cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water supply valve mostly closed, opened, valve is leaking, advised customer that the valve needs to be fully opened and they need a plumber to repair, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"New heater is missing new nuts for heater, reordering heater; ordrng 1 W11537778 (Heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 07/01/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
GE RANGE
Model JB750FJ5DS
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 07/01/2022
"Cc unit RF element not working Replaced RF burner element and infinite switch using customer supplied pre Id part. Tested burner operation, tested good. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG320MOBS3
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that oven is not heating, confirmed, igniter is weak, unit needs new igniter ; ordrng 1 W11176454 (Igniter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Customer complaint that compressor is not working, compressor is running, found system in a 20 vacuum, pressure tested system, found leak at filter drier , unit needs new filter drier; ordrng 1 W11109499 (Drier) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler)"
We serviced a
FRIGIDAIRE RANGE
Model FGF368GQD
Near Euclid, OH 44132
Jason N
Job Details: 07/01/2022
"Cc unit oven not heating or heating slowlyRan bake test, bake ignitor barely glowing, ignitor is weak and needs replaced. Replaced using truck stock part. Reran bake test to 350 degrees. Good ignition and flame. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Highland Heights, OH 44143
Corina B
Job Details: 07/01/2022
Replaced the adjusters. Opt test ok. Brought the rails back for return.
We serviced a
KENMORE REFRIGERATOR
Model 10672154111
Near Willowick, OH 44095
Jason N
Job Details: 07/01/2022
"Cc unit icing up in freezer Found ice buildup on bottom of freezer, pulled evaporator cover, found evaporator frosted over. Checked bimetal and heater for continuity, bimetal is closed and heater reading 36.7 ohms. Unit needs ADC board. Customer declined repair, estimate only. ; ordrng 1 WPW10352689 (ADC board)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/01/2022
"CC that the unit does not start. Ran diag screen went blank. Checked outlet, good. Plugged washer in and loose power. Unplugged the filter and power comes back. Checked the cord, good. Will need a new filter and control. Office to reschedule appointment; ordrng 1 W11033573 (Filter) and 1 W11419171 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC425BW0
Near Kent, OH 44240
Brian M
Job Details: 07/01/2022
"Cc unit not washing properly Found front left corner rusted out causing unbalanced load also suspension really weak Needs suspension ; ordrng 1 W10780044 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ashtabula, OH 44004
Dan H
Job Details: 07/01/2022
"Installed new ice maker , op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Jason N
Job Details: 07/01/2022
"Cc unit needs updated heater element installed Installed heater element using customer supplied pre Id parts per WP service pointer. Ran auto test, checked for leaks. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Strongsville, OH 44136
David R
Job Details: 07/01/2022
"Hoses reversed from when delivered and installed. Corrected, tested, ran diagnostics and calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 07/01/2022
Cc no coolFound leak at filter line Repaired line Ran vac Recharged OP Test Ok
We serviced a
GE REFRIGERATOR
Model GTS22JBPBRWW
Near Jefferson, OH 44047
Dan H
Job Details: 07/01/2022
"Customer complaint that side of unit is hot , found condenser fan not running, unit needs new condenser fan motor ; ordrng 1 WR60X10220 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 07/01/2022
Installed main control. Ran auto test and started normal cycle. All functions passed. Op test good.
We serviced a
GE DISHWASHER
Model GDF520PGD2WW
Near Chardon, OH 44024
Dan H
Job Details: 07/01/2022
"Installed new control and turbidity sensor, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44136
David R
Job Details: 07/01/2022
"Cc unit not turning on. F6E2, F6E3 communication error code. Ordering main control and UI. ; ordrng 1 W11135391 (UI) and 1 W11429620 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Atwater, OH 44201
Brian M
Job Details: 07/01/2022
Customer emailed pop Cc unit wont spin Found actuator broken Replaced using truck stock ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Jason N
Job Details: 07/01/2022
Cc unit needs updated heater element installedReplaced heater element using customer supplied pre Id part per WP service pointer. Ran auto test. Checked for leaks. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Shaker Heights, OH 44120
Corina B
Job Details: 07/01/2022
"CC that the unit is not filling with water. F6e4 wash motor no running. f6e1 found the control sending 120 volts to the pump and motor. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPF2
Near Solon, OH 44139
Corina B
Job Details: 07/01/2022
"Replaced the slides and brackets. The upper basket rails are missing the ball bearing in the rail. The ice maker basket front cover is broken. The middle drawer the back wheels are bent. Will need rails and the drawer. Replaced the door switch at no charge the control was not reading the freezer door being closed. ; ordrng 2 WPW10170836 (Glide)s, used 1 SHIPPING (shipping and handling), and 1 W11396033 (Door switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 07/01/2022
"Found control on responsive replace from t/s opt test ok ; used 1 WPW10503278 (CNTRL-ELEC), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 07/01/2022
"Replace heater,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/01/2022
Replace fan it wasnt easy but finished job put top and everything else back together
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EWH01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/01/2022
"Found frost inside freezer and around fan but it was cause it was not closing properly advise customer to make sure door is closed all the way steam all ice and put back together,opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Amherst, OH 44001
Gabriel P
Job Details: 07/01/2022
Unit is under one year warranty by the model and serial found crack on pump causing to leak ; ordrng 1 W10888591 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Painesville, OH 44077
Jason N
Job Details: 07/01/2022
"Cc unit not draining and not washing dishes on the top rack.Found upper spray arm split and needing replaced. Ran cancel drain, drain pump running but not pumping out. Checked drain hose disposer connection. Slowly draining. Pulled drain pump, drain pump impeller is worn down, will need replaced. Replaced drain pump using truck stock. Ran cycle test and cancel drain, unit drained out properly. Ordering upper spray arm, customer will install, no return visit needed. ; ordrng 1 WPW10340504 (Spray arm), used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Painesville, OH 44077
Dan H
Job Details: 07/01/2022
"Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out unit started, installed new door switch, op test good ; used 1 WP3406107 (Door switch) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model Fghc2331pfca
Near Avon Lake, OH 44012
Marie V
Job Details: 07/01/2022
"Replaced control, no good. Called Frigidaire techline, will need water valve. And Bj. Ordering valve. ; ordrng 1 242252702 (Valve.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Elyria, OH 44035
Gabriel P
Job Details: 07/01/2022
"Follow each step off seal system,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Austinburg, OH 44010
Brian M
Job Details: 07/01/2022
Step 4 1 low side 33 high side 35 Called whirlpool unit keeps going into 30 inch vac They advised to replace tubing and 3 way valve ; ordrng 1 W10626970 (tube) and 1 W10709322 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5YHAXNL03
Near LaGrange, OH 44050
David R
Job Details: 07/01/2022
"Cc unit not making ice/making slow ice. Found ice maker emitter cover broken and icemaker not cycling properly. Ordering cover and icemaker ; ordrng 1 2198597 (Icemaker) and 1 WP2198587 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHB00
Near Chesterland, OH 44026
Corina B
Job Details: 07/01/2022
CC that the arm came out of the ice maker. Confirmed. Reattached the arm. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DV42H5200EP/A3
Near Perry, OH 44081
Dan H
Job Details: 06/30/2022
"Customer complaint that unit is not heating, confirmed , found element open, unit needs new element, customer does not want repair; ordrng 1 DC97-14486A (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Diamond, OH 44412
Brian M
Job Details: 06/30/2022
Installed door OP Test Ok
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Perry, OH 44081
Joe O
Job Details: 06/30/2022
"Cc: unit lighting up and playing sound without touching itFound control is receiving proper power and indicator light is on. Unit will not start or turn on. Found ui dead. Needs ui, control and door harnessUi shows out of stock. Office to reschedule; ordrng 1 WD21X10545 (harness asm door) and 1 WD21X25728 (Ui) and 1 WD21X25732 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Manny
Job Details: 06/30/2022
"Cc unit not washing, ran diagnostics and found code f7e1 for basket speed fault, ran test cycle and heard motor running but no agitation or spinning, tilted unit back and found belt off the motor pulley, removed pulley cover and found pulley melted on the shaft, unit needs motor and slider cam, unit under the 10 year warranty for parts, ordering motor and slider cam; ordrng 1 W10006487 (motor-drve) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Strongsville, OH 44149
David R
Job Details: 06/30/2022
"Cc unit not starting. Found not getting 240 or 120 from L1 to N, only 120 from L2 to N. Turned off breaker, reset. Turned back on. Getting correct 240. Let customer know to have electrical checked out. Unit is good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lorain, OH 44053
Angel
Job Details: 06/30/2022
Cc that unit was having a bad odor coming from it. I verified the back of unit removed the panel for the compressor and everything was clean nothing that i could see that it was bad. The only thing that i could see was that the freezer was full of moisture and frost because the seal was not sealing properly. So i cleared out all frost and moisture steamed out seal so it can seal properly and added some silicone around cabinet to keep it from getting any warm air into freezer and I explained to the customer that for the smell i could not detect any smell or see anything out of the ordinary and that it couldve been something from the trash can next to the fridge or something that couldve spoiled. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44130
David R
Job Details: 06/30/2022
"Replaced heater. Tested, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 06/30/2022
"CC that the lights are not working. Confirmed. Unplugged unit the lights are staying off. The top 3, side and freezer are not working. Will need a new board. ; ordrng 1 WPW10306786 (Led board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Garrettsville, OH 44231
Corina B
Job Details: 06/30/2022
CC that the oven does not work. Confirmed found the terminal block with a burnt wire. Will need a harness and terminal block ; ordrng 1 W11458883 (Harness) and 1 WPW10245259 (Terminal block)
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Moreland Hills, OH 44022
Jason N
Job Details: 06/30/2022
Cc unit door warped Customer stated the door may have been warped during the reversal process. Found lower corner of door sticking out slightly from cabinet. Adjusted door hinges and strike. Some improvement. Will order inner door panel and install with outer door panel already received by customer. Advised that this is typical for these models and may not change how the door closes. ; ordrng 1 WPW10463967 (Inner door)
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Painesville, OH 44077
Dan H
Job Details: 06/30/2022
"Customer complaint that unit is leaking, confirmed found water leaking from fabric softener dispenser, unit needs new dispenser, bezel, and valve; ordrng 1 WTW8200YW0 (Valve) and 1 WPW10172146 (Dispenser) and 1 WPW10136371 (Bezel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRS21KAWH00
Near Garrettsville, OH 44231
Corina B
Job Details: 06/30/2022
Replaced the aftermarket fan. Steamed the freezer out. Cycled the ice maker no water coming out of the fill tube. When pushing the refrigerator back water was coming out of the ceiling. Line is non repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Olmsted, OH 44070
Gabriel P
Job Details: 06/30/2022
"Replace parts order,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Cleveland Heights, OH 44118
Manny
Job Details: 06/30/2022
"Cc unit making a loud grinding noise when spinning , ran diagnostics cycle and hen unit started spinning, heard the gearcase bearings making a loud grinding noise, stopped unit and rotated basket by hand and you can hear the bearings, tilted unit back remove pulley cover and spin manually, noise is coming from the gearcase, unit will need gear case and slider. Customer will not proceed with the repair.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (drive pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW1
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/30/2022
"Cc: not heatingFound heating element open. Needs elementElement shows out of stock. Office to reschedule ; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Willoughby Hills, OH 44094
Joe O
Job Details: 06/30/2022
"Cc: not coolingFound temps in freezer at 35 degrees, ff at 65 degrees. Found evap completely frosted over. Found evap ther reading out of range. Reading 6.2k ohms. Replaced thermistor. Steamed evaporator. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID RANGE
Model KSEB900ESS6
Near Eastlake, OH 44095
Joe O
Job Details: 06/30/2022
"Cc: panel getting excessively hot, intermittently not allowing certain key pressesCustomer had unit in bake prior to coming out. Advised customer of vent in door. Found 3 key intermittently not functioning. Called whirlpool tech line spoke with Austin. Advised of issue. He gave me service pointer for temperature limits, found temps at 145 degrees after 35 mins. Unit is not as hot as temperature limits. Per whirlpool temperature is ok. Needs ui; ordrng 1 W10920246 (panl-cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL0
Near Garrettsville, OH 44231
Corina B
Job Details: 06/30/2022
Replaced the adjusters. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Avon Lake, OH 44012
Angel
Job Details: 06/30/2022
Cc that unit is leaking a lot of water. Ran unit and could not see any leaks put unit into a drain and saw water on floor but not coming from unit filled washer again to try to see again where it was leaking from and the unit is not leaking leak is coming from pipe on floor looks like they have a drain pipe in wall or floor backed up or cracked customer will need a plumber also took a video for customer to see themselves. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44113
Angel
Job Details: 06/30/2022
Cc that unit got stock on the rinse. Confirmed light was flashing on rinse. Ran diagnostics and found an F7E1 error code Basket speed fault tested the shifter in diagnostics and was functioning but unit would not agitate. Looked underneath and everything looked good so i replaced capacitor with a surplus part i had tested unit and started functioning as should ran a calibration and auto test and passed. Opt test ok.
We serviced a
GE OTR MICROWAVE
Model JVM313160DF4BB
Near Parma, OH 44130
Gabriel P
Job Details: 06/30/2022
Diagnose appliance with bj we found a service bulletin for this issue ordering put unit back together ; ordrng 1 WB56X32788 (Door) and 1 WB06X10610 (Latch holder) and 1 WB03X10348 (Lever) and 2 WB24X10204 (Switch micro)s and 1 WB24X10205 (Switch monitor) and 1 WB24X10146 (Stand on)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44104
Manny
Job Details: 06/30/2022
"Cc unit not washing it would start filling then would stop and leave clothes soaked, found drain hose on the floor, elevated drain hose and ran diagnostics found code F8E1 for long fill no fill, while unit was filling touch the fill hose and both are hot, trace the pipes and they are both hooked to the water heater no cold water getting to the unit, advise customer to have a plumber switch one of the lines to cold water. Unit is working as designed but not getting cold water. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM3
Near Streetsboro, OH 44241
Corina B
Job Details: 06/30/2022
"CC that the unit is not heating. Ran diag 10-1 dispenser 7-1 no heat. Ran a calibration. Control sending power from the control 120 volts. Heater is open. Will need a new heater. ; ordrng 1 W10518394 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/30/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 15 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD7590FW0
Near Cleveland, OH 44114
Angel
Job Details: 06/30/2022
Cc that unit takes more than one cycle to dry. Ran unit and since its gas i watched the flame if it was clicking on and off as should to see if the coils were working properly watched for about 20mins and it was good the only thing was that the vent since its a building it runs up the wall and has about 2 90 degrees elbows to route the vent went with maintenance to verify vent and has good airflow. Recommended customer to use timed dry if shes using mixed loads or bulky loads for proper drying can not find issue with unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Middleburg Heights, OH 44130
David R
Job Details: 06/30/2022
Cc unit not cooling after repair. Went to back of unit. Found top of drier had a small bubble. Put soap and water. Found leaking right from drier. Ordering drier to be replaced. Setting as 2 count. ; ordrng 3 W11109499 (Drier)s and 3 W11504445 (Coupler)s and 3 W11504447 (Coupler)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Shaker Heights, OH 44122
Jason N
Job Details: 06/30/2022
Cc unit controls not workingFound unit control lock turned on. Turned off control lock. Started normal cycle. All functions working properly. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Olmsted Township, OH 44138
Marie V
Job Details: 06/30/2022
replaced heater, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW3
Near Pepper Pike, OH 44124
Jason N
Job Details: 06/30/2022
"Cc unit is loud when in spin Customer stated unit was recently repaired but is still noisy when in spin. Noticed tub bearings rumbling when spinning basket by hand. Ran manual spin test, definite bearing noise and basket wobble. Unit will need tub bearings and drive shaft replaced. Basket suspension is noticeably weak as well, will need suspension rods replaced. ; ordrng 1 W10820048 (Suspension) and 1 W10435302 (Bearing kit) and 1 W10820039 (Hub)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, OH 44107
Angel
Job Details: 06/30/2022
Replaced heater ran a test cycle made sure u it was functioning and not leaking. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Independence, OH 44131
David R
Job Details: 06/30/2022
Replaced door panel. No other parts needed. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM
Near Beachwood, OH 44122
Jason N
Job Details: 06/30/2022
"Cc unit not making ice Found ice maker stuck in mid cycle, customer had pulled off bail arm in his attempt to fix. Reinstalled bail arm, ice maker not indexing, ice jammed in mold. Cleared ice from ice maker. Reinstalled, ice maker finished cycle and filled mold with water. Advise customer to monitor ice production. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Painesville, OH 44077
Dan H
Job Details: 06/30/2022
"Recovered refrigerant, installed compressor brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Tube ext), 1 W10890087 (Coupler), 1 W10890099 (Coupler), and 1 W10890117 (Coupler) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711BZDM00
Near Bratenahl, OH 44108
Jason N
Job Details: 06/30/2022
"Cc unit ice maker overflowed and caused damage to flooringCustomer stated the ice maker in the freezer cover flowed causing water to pool in refrigerator section as well as soak into the wood flooring below the unit and cause it to buckle upwards. Found ice container a solid block of ice, evidence of continued water flow from icemaker. Turned water on to unit, ran manual ice maker test, unit indexed but did not fill with water. Contacts in ice maker or inlet valve coil are burnt out. Units need ice maker and inlet water valve. Snapped pics of floor under unit and ice container for documentation. ; ordrng 1 WP2315576 (Inlet valve) and 1 WPW10190965 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Parma, OH 44129
Gabriel P
Job Details: 06/30/2022
Ran diagnostic check all switches it pass check doors are good customer show a video of alarm not wanting to go off when doors are close and it seems to happen intermittent but is not happening in front of me 7734009233 unit has broken wire inside cabinet is deem not repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Willoughby Hills, OH 44092
Joe O
Job Details: 06/30/2022
"Cc: frost build up in freezer, not cooling ff sectionFound shims missing from center hinge not allowing for the doors to shut properly. Found vents plugged from warm air flowing into unit. Needs shims; ordrng 2 WP2183852 (shim)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near Lakewood, OH 44107
Angel
Job Details: 06/30/2022
Cc that unit is not cooling properly. Verified temps and RC was at 42* and FC was at 70*. Noticed that it was working on both section for a moment and than it started working normally. Compressor was still running and fans so I Called BJ to help me diagnose unit and we ran step 40 and valve was opening and closing as should and it was working one section at at time. Noticed that freon was starting to come in on freezer section but would stay only at capillary line not the whole evaporator. So we ran step 39 as well to check the wattage on compressor and it was running at 150watts indicating theres no loss of freon so BJ and i agreed to replaced main control board. Office to reschedule part out of stock; ordrng 1 W11533212 (Control)