Local Reviews
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Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of leak in hose Replaced drain hose ran test cycle OP Test Ok
Corina B.
RANGE WHIRLPOOL WFG550S0HV0 CC that the oven does not light. Found the storage drawer was full of pans and cooking sheets. Removed the sheets from the drawer.oven ignited everything. Took temp 350* after 20 mins.
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 Installed new part unit tested good
Corina B.
WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that the unit filled up to much and sometimes does not drain. Ran diag no codes. Ran a calibration. Started a normal cycle. Advised cust the agitator is going to put more water into the washer. Optest ok"
Jeff M.
WALL OVEN KITCHENAID KEMC308KSS01 Heating elements shows slight signs of failure. I also want to replace the fuse in the rear main control board is sending power; ordrng 1 WP9759243 (thrmst-fix) and 1 WPW10207400 (elmnt-brol)
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CC that the doors are not level and one is sticking farther out. Raised the left hand door with a washer. Optest ok. ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock
David R.
WASHER AMANA NTW4516FW3 "Cc water leaking. Water is actually coming up through the floors in front of the washing machine. Moved unit up, no water marks or spots underneath. Ran unit is diagnostics test mode twice, also ran Rinse/spin cycle. Unit filled more than halfway and drained. Tilted unit all the way back, no leaks, no marks. Unit test good. No leaking. Checked all valves, tested, checked all connections. Op test ok."
Brian M.
WASHER GE GTW680BSJ4WS "Cc unit not draining or spinning Found drain pump to be stuck, freed it up but will most likely fail again bearings seem worn Needs drain pump ; ordrng 1 WH23X28418 (DRAIN PUMP), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 CC that the RT hand door Is lower then the left. Found the right hand door is cracked at the bottom. Will need a new door.
Corina B.
FREEZER WHIRLPOOL WRF555SDFZ06 CC that the unit is not making ice. Our ic me not cycling. Replaced the icemaker. Optest ok
Jason N.
DRYER MAYTAG MDE9700AYW "Cc unit not dryingCustomer stated, unit powers on but will not start.Confirmed no start, found belt broken, disengaging belt switch. unit needs belt.; ordrng 1 WPW10205415 (belt5718), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER MAYTAG MVWB725BW0 "CC that the unit goes off balance and is loud. Checked the suspension rods, will need new suspension rods. Found the bearings are worn. The oil from the bearings is leaking onto the rotor, stator and rps. ; ordrng 1 280146 (rotor) and 1 W10247710 (washer,suspension) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed door and connector Ran several cups of water did not see unit leaking afterwards OP Test Ok
Brian M.
WASHER GE GTW485ASJWS Cc unit not workingRan diagnostics found error for lid lock and lid open for 15 min Ran manual test on lid lock as well as ran pressure sensor test Ran manual spin test Ran drain and spin Unit is functioning as design at this time Can not duplicate a issue
Jason N.
REFRIGERATOR MAYTAG MBF2258XEB6 "Cc unit making a buzzing noiseRan diagnostics, all functions normal, no abnormal sound. Found ice maker bail arm down, unit is not connected to water for ice maker. Water valve buzzing when calling for water. Disconnected ice maker plug, advised customer if water is ever connected for ice maker function, will have to plug in at rear of freezer. Op test good."
Brian M.
WASHER KENMORE 110.3163261 Installed lower frame Checked unit for left over glass did not see any Ran auto test and calibration OP Test Ok Ran auto test again to verify functionality with customer
Jeff M.
WASHER WHIRLPOOL WTW6200VW0 Ran a full cycle found no issues op tested good
Brian M.
WASHER MAYTAG MVWX655DW1 "Cc unit leaking Tipped unit back, did not see any signs of a leak filled tub up to the top Let it sit no leak spotted Ran drain cycleFound customers floor drain backing up, showed and confirmed w/ customer Ran auto test and calibration OP Test Ok"
Dan H.
RANGE MAYTAG MER8700DS1 "Installed new bake element, op test good"
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Installed new igniter, op test good"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced parts. Tested set back to recommended. Give 24 hours to return to normal temps. Op test ok
Brian M.
DISHWASHER WHIRLPOOL WDF330PAHB Cc unit leaked once from center of door area and leaving residue on dishes Found center of door foam wet ran test cycle of heavy could not get unit to leak Advised customer to try different soap and to run hot water at the sink first to allow hot water to enter dishwasher when it fills Gave samples of soap and jet dry OP Test Ok
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed wash motor and control. Ran wash test, op test good."
Brian M.
RANGE TAPPAN TEF351EWF Installed switches Tested burners OP Test Ok
Corey L.
WASHER MAYTAG MVWB765FW0 "Customer complaint washer hose broke and leaked, confirmed inlet hose broke at connection, advised inlet hoses are not part of the unit and can be purchased at your local hardware store, recommended a rubber hose over braided, ran diagnostics, no errors"
Joe O.
REFRIGERATOR WHIRLPOOL ASD2625KEQ "Cc: not coolingFound temps in ff section at 53, and freezer at 53. Found unit has no frost pattern and ice buildup on cap tube. Needs compressor, drier and evaporator.Customer does not want to repair at this time"
Jeff M.
DISHWASHER KITCHENAID KDTE104ESS1 Installed new part unit tested good
David R.
WASHER WHIRLPOOL WTW8500BW0 "Replaced parts. Ran through test diagnostics. Good. Looked underneath, no leaks. Good. Op test ok"
Brian M.
WASHER MAYTAG MVWC565FW1 Cc unit won’t spin Found belt broken Replaced belt Ran auto test and calibration OP Test Ok ; used 1 W10006384 (
Corey L.
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint fridge door ajar alarm does not work and manual says it should, found section in use and care manual explaining this feature should activate after 5 minutes ajar only when unit is cooling and again after 2 minutes if left open, opened door for 5 minutes, unit is operating as designed, taking control for return"
Corey L.
RANGE MAYTAG MGRH752BDW "Customer complaint the front right burner give him trouble lighting sometimes and the rest of the burners are clicking when I try the FR one, all ignitors will spark when trying to ignite any specific burner the knob turned is the only only allowing gas to escape to light, tried to give igniter a better ground to sprk off of, burner not lighting burner head is clear, igniter is weak, filled out tech-line sr documentation form from service matters; ordrng 1 WP3412D021-26 (burner), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
WASHER WHIRLPOOL WTW8040DW4 "Cc: f5 error codeFound error codes f5e2(lid lock will not lock) and f5e3(lid lock will not unlock). Installed lid lock ran auto test, unit shut down gave another f5e2 error. Needs control; ordrng 1 W11182868 (cntrl-elec)"
Corina B.
WASHER WHIRLPOOL MHW3505FW1 CC that the unit is leaking. Found a hairline crack in the tub. Will need a tub and basket. Part is covered under warranty. ; ordrng 1 W10901030 (tub-outer 74832)
Brian M.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed ice maker OP Test Ok
Joe O.
DRYER AMANA NED4655EW1 Cc: will not startFound unit is not receiving any power. Found unit is connected to a 20 amp breaker. Advised customer unit should be connected to a 30 amp breaker. Unit funds designed. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.
Corina B.
DRYER MAYTAG MED3500FW0 Replaced the heater. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
DISHWASHER KITCHENAID KDTM354DSS5 CC that the unit is leaking. Found the float switch leaking. Will need a new float switch.; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)
Brian M.
DRYER WHIRLPOOL WED9200SQ1 Installed control Ran test cycle with no heat and another with heat and switched back to no heat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Cc: noise, ice maker not working, door hinge brokenFound damper excessly loud, found ice maker is cycling and calling for water. No water is ran to the unit. Lower hinge on door is completely broke. Caused damage to the door, and to the freezer door. Door gasket also not seated properly. Needs door, and damperCustomer does not want to repair at this time"
Brian M.
DRYER WHIRLPOOL CET9100GQ0 Installed key Did not do what customer expected it to do OP Test Ok
Joe O.
WASHER WHIRLPOOL GHW9150PW0 Installed listed parts. Ran quick test. Ran normal cycle. Ran drain and spin. Op test ok
Joe O.
WASHER WHIRLPOOL WTW4950HW0 "Cc: not spinning clothes outFound error f0e5(off balance). Found basket is well balanced, suspension is good. belt squealing during spin. Found gear case leaking oil. Needs gear case, cam, and belt; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt)"
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM "Customer complaint ff ceiling lights are dim and frz is out, confirmed, frz led failed, replaced with module sent, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Replaced the thermostat. Optest ng. Checked the bl and wh 120 volts. From orange and white 0 volts. Will need a defrost control. ; ordrng 1 4388931 (timer,defrost adapt)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed parts listed, cleared ice from evap, ran test 6 and jumped bimetal, op test good, advised customer to allow 24-48 hrs for temps to settle"
Corina B.
DRYER MAYTAG MEDE200XW1 "f3 e 1 Exhaust Thermistor Open, f3 e6 Moisture Sensor Open. Checked the exhaust temp on high 150* checked the resistance on p14-3 p14-6 5 ohm at 100*, good will need a main control ; ordrng 1 WPW10235613 (cntrl-elec 22053), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced part. Tested good. Op test ok
Corey L.
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not working starts then just sits, confirmed, ran diagnostics found f7e6 motor short, f7e9 locked rotor and f2e1 stuck key, basket and rotor moves freely, found hot/neutral reversed, ran extension cord to properly ground and polarized outlet, clutch not fully disengaging causing gears to grind, unit needs drum clutch and rotor, advised customer to have outlet repaired; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Harness was not needed customer just left the door open op tested good
Corey L.
REFRIGERATOR ELECTROLUX E42BS75EPS "Customer complaint of noise sometimes and doesn’t feel too cool, temps were 50-55 in ff and 15 in frz, noise is ff evap fan hitting accumulating ice, ff evap not defrosting, unable to locate wiring diagram while in home, spoke with our TL before closing job, found wiring diagram, evap assembly has fan and all defrost components, process stub is bent on compressor, customer would like to order compressor to have it there just in case; ordrng 1 5304448979 (evaporator assy) and 1 5304449075 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
WASHER MAYTAG MHW6630HW0 "Cc unit not spinning out clothes Customer had just run wash cycle before I arrived, spin finished up. Clothing load inside was normal dampness for a normal cycle. No standing water in tub, no excessive water in clothing. Customer stated it should be better then this, I advised that this is typical clothing dampness and is not excessive. Ran diagnostics, no codes stored. Ran auto cycle, all, functions passed. Unit is working as designed."
Jeff M.
DRYER MAYTAG MGDB835DC4 Customer states that the communication error came back after 20 minutes what I’m finding is the washer and dryer are plugged into the same outlet and it’s a GFI outlet I recommend for them to get two separate lines one for the washer and one for the dryer
Jeff M.
WASHER MAYTAG MHW6630HW Installed new part unit tested good
Jason N.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Cc unit leaked grease from underneathCustomer stated a pool of gray grease appeared under left corner on unit. Found residue of liner lubricant under corner, looks to have been sealed by silicone at one point. Cleaned up left over lubricant, resealed liner corner with silicone. Unit is working as designed."
Jeff M.
DRYER AMANA NED5800HW Customer had a load ready for the dryer put the load into the dryer ran cycle unit tested good explained sorting the clothing keeping jeans with jeans shirts with shirts or more important with these newer models with the sensor.
Jason N.
REFRIGERATOR KITCHENAID KRSC500ESS00 "Cc unit ice production slow, and leaking into containerFound ice buildup in ice container And back of housing. Ran water fill test, water pressure very low, causing capillary effect on fill tube, water running back away from ice mold and down back of housing. Customer is using an RO system, advised customer that low pressure will cause this issue and is not a defect of the unit. May need filter maint on system or contact RO manufact. To see if water pressure can be boosted. Unit is working as designed."
Brian M.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc unit leaking freezer side Found drain pan frosted over Cleared ice and drain tube OP Test Ok
David R.
WALL OVEN WHIRLPOOL WOD77EC0HS01 "Cc unit UI console keeps changing time and date by itself. Also glass had seal or something stuck to it, won’t scrap or come off, will need glass door assembly. Ordering.*requesting double labor * let customer know if door is considered cosmetic than she will have to pay for it, if so than she doesn’t want the door; ordrng 1 W11110283 (glass-door) and 1 W11428578 (CONSOLE CONTROL )"
Corina B.
RANGE KITCHENAID KGSS907SSS01 "CC that the oven door is locked and a fault code f5e1. Unlocked the door with a coat hanger. Rn diag latch tried to open will not. Will need a new door latch. ; ordrng 1 WP9760889 (latch 19316), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER MAYTAG MHW5630HC0 I was not able to do anything I forgot to set this up as a second tech required; ordrng 1 W11314666 (hose)
Jason N.
DRYER MAYTAG MEDC215EW1 "Cc unit tumble slows down and eventually stopsCustomer stated she was drying a load of towels when this happened. She wasn’t sure this load was fully spun out from her washer, she said it seemed too wet. Her washer is a Samsung, cannot run tests to verify if it’s working correctly. Ran a load of 6 large wetted down towels in unit. Timed dry for 20 min. Unit ran entire time, no issues with slow down or stoppage. Could not duplicate issue. Customer is going to take a wait and see approach, perhaps have the washer looked at."
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc FF not cool. FZ time is good temp. Found Damper not opening. Damper test goo. Wires coming from inside fridge all’s connections were loose. Corrected. Tested in diagnostics. Opening and closing. Good. Op test ok
Brian M.
WASHER MAYTAG MVWC415EW2 Installed motor Ran auto test and calibration OP Test Ok
Brian M.
RANGE WHIRLPOOL WEE510S0FB2 Cc unit not powering on Found unit not getting proper voltage Needs breaker checked out
Brian M.
MICROWAVE WHIRLPOOL WMH32519HV1 Sanded down arc mark and painted spot Installed peg Ran test cycle OP Test Ok
Joe O.
WALL OVEN FRIGIDAIRE FFGW2415QSB Attempted to remove unit. Found part of unit is sealed to cabinet. Found unit also has a piece of wood trim blocking the lower part of the oven from coming out. Customer to remove trim and silicone. Customer will contact to reschedule; saved tckt
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "CC that the ff is not cooling. Ff 68* Fz -10*. Found the freezer evap frozen, not defrosting. Steamed out the evap and replaced the main control from t/s. Optest ok. Whirlpool is covering the repair, sent over an authorization ; used 1 WPW10503278 (CNTRL-ELEC 15677) from stock"
Corina B.
RANGE JENN-AIR JDRP548HL00 Replaced the oven sensor. Heated oven to 350*. Optest ok
David R.
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit is not cooling. Less than a week old. Took off cover to evap, no frost pattern at all. Compressor watts at 45, making weird gurgling noise. Sealed system job. No valve to test pressures. Ordering compressor, evap and drier. **customer is calling Home Depot/Maytag and trying to get a exchange new fridge **if they want they parts replaced, will need lock ring tech; ordrng 1 W11209866 (compressor) and 1 W11407409 (EVAP)"
David R.
WASHER MAYTAG MVWX655DW1 "Cc unit not working. Went through tech sheet steps for control. Bad control, tested one from t/s. Customer called Maytag, will not cover anything. Replaced part from t/s. Tested in diagnostics and calibration. Good. Op test ok; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Jeff M.
REFRIGERATOR AMANA ARS2464BB Water line in the door is frozen I explain to them to shut down the fridge let it fall out the waterline in the door is non-removable for one piece
Brian M.
WASHER WHIRLPOOL WTW8500DC0 "Cc unit making grinding noise Found washplate damaged Needs washplate Customer wants to install it ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER MAYTAG MVWC565FW0 "CC that the unit will not spin. Ran diag F8E1 – NO FILL, LONG FILL. Checked the water valves, good. Drain, good. Manual spin, good. Ran a calibration. Started a rinse and spin with towels came our damp. Advised cust to use 1-2 tablespoons of he detergent. Optest ok"
Jeff M.
DRYER WHIRLPOOL WED5620HW1 Installed new part unit tested good
Jason N.
REFRIGERATOR GE ZISB36DYB "Cc unit not cooling Customer stated they were out for 2 weeks and came back and found things in freezer thawing. Freezer and ff sections both approx 40 degrees. Compressor very hot, found condenser fan not running. Checked power to motor, good at 123v. Unit needs condenser fan motor. ; ordrng 1 WR60X187 (motor,cond.fan21070), used 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE JENN-AIR JDS9865BDP "Installed control board and oven temp probe. Ran bake test, broil test. Op test good."
Joe O.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc: buzzing noise, not cooling properly in ff sectionFound temps in ff at 62 degrees and freezer at 03 degrees. Ff Evaporator completely frosted over. Found service pointer (W11033419D) pertaining to this issue. Found unit has older model control. Needs evap cover and control; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"
David R.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Cc FF not cooling. Took out deli drawer. Wall of ice on evap cover. Fan test bad. Ordering fan with harness, and support**2 count job; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Jason N.
RANGE KITCHENAID KODC304ESS01 Cc unit lower oven not heatingCustomer stated he ran a clean cycle on both ovens. Lower oven quit working after. Found lower t-stat open. Replaced using customer supplied pre Id part. Op test no good. New t-stat also open. Defective part. Reordering t-stat.; ordrng 1 W11165152 (thrmst-fix)
Jeff M.
DRYER MAYTAG MDG2706AWW "Thermal fuse is open and the idler pulley is failing needs replaced; ordrng 1 WP37001287 (bracket) and 1 WP40113801 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "The heater received is not the same size as the original(see pics), reordering heater; ordrng 1 W10518394 (heater)"
Dan H.
DRYER KENMORE 110.6002201 "Customer complaint that unit is not heating, confirmed, found thermal fuse, element , and thermal cut off open, customer does not want repair at this time; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3392519 (thermal fuse)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that unit is not making ice, confirmed, ice maker is receiving 120vac, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DRYER GE GTD65EBSJ2WS "Customer complaint dryer not heating, confirmed, found violet wire to element had a thermal event and detached from element, harness WE15X23863 is not available spade connector can be replaced and new crimped on if we can locate the element which I cannot find even a part number to look up for, left quote for customer and advised put parts will research further and get back to customer with quote if found"
Joe O.
REFRIGERATOR KITCHENAID KRSF705HBS00 Cc: noiseEvap fan hitting ice build up. Unit not defrosting properly. Defrosted unit. Needs control and ff evap thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)
Jeff M.
REFRIGERATOR WHIRLPOOL WRF757SDEH01 Needs wiring harness in main control frost buildup on the fresh food evaporator; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Corey L.
WASH/DRY STACK KENMORE 417.948023 "Customer complaint washer stopped spinning and had a burning smell, ran spin, motor spinning belt not moving, tub nor transmission is bound, tension pulley is there but weak, quoted to replaced tension spring; ordrng 1 3204425 (spring), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
WASHER WHIRLPOOL NTW4600YQ1 "Customer complaint of a humming noise while switching from rinse at the beginning of spin then tapers off, no errors, nothing is bound up, capacitor is failing; ordrng 1 W11158830 (capacitor)"
Corey L.
REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint fridge makes a loud noise and stops when doors open, confirmed, evap frozen and fan hitting ice, bi metal was closed, unit needs fan kit and control; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (THERMISTOR AND FAN KIT)"
Brian M.
MICROWAVE WHIRLPOOL WOC54EC0HS02 Cc unit will not start and will not make selections have to power cycle it to get it to work for a few minutes Found UI not responding can’t access diagnostics flipped breakerEntered diagnostics after boot up found UI responding then stopped Needs UI board ; ordrng 1 W11297728 (console)
Jeff M.
WASHER MAYTAG MVWX655DW1 Water is leaking from the housing dispenser there is a hole; ordrng 1 W11127357 (housing)
Corina B.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "CC that the microwave and oven do not work. Found the magnetron has failed. Heated oven to 350*, took temp after 15 min. Heated. Will need a magnetron and inverter. ; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON )"
Jason N.
DISHWASHER KITCHENAID KDTE204EPA4 Cc unit upper rack rails brokeConfirmed right slide rail welds broken. Unsure of why this wasn’t pre Id. Ordering parts.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s
Corina B.
WASHER WHIRLPOOL WFW5620HW0 CC that the unit is leaking on heavy duty cold. Started a cycle with a comforter. Called t/l Scott. Told me to replace the deflector for the vent . There’s a Service pointer.; ordrng 1 W11409996 (COVER)
David R.
WASHER MAYTAG MVWC565FW1 "Cc unit is moving during spin cycle, once in a while. Customer has agitator and concerned that when using towels they might be getting wrapped around agitator. Customer has been pausing and rearranging clothes. Has marks on floor to mark where uni is at. Ordering suspensions; ordrng 1 W11130362 (suspension)"
David R.
WASHER MAYTAG MVWB725BW0 "Cc of LD (long drain error). Plugged in unit, drain pump automatically comes on, stuck in flood mode. Drain pump is good and nothing is stuck or obstructing it. Blew through pressure hose, clear. Control needed. Also gave customer estimate for bad bearings. Paid SVC, do. Or order parts; ordrng 1 W10763749 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
RANGE MAYTAG MER8700DS1 "Customer complaint that oven is not heating, confirmed, found element blown, element is receiving 240vac, unit needs new element, ran entitlement, part is covered under 10 year extended warranty ; ordrng 1 W10779716 (elmnt-bake)"
Jeff M.
RANGE ELECTROLUX EW30EF65GSH "Touch panel display has failed needs replaced estimate only; ordrng 1 316538416 (control panel asse), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Cc not cooling, also FZ light is out.. FZ is 0*. FF in the 50s. Found FF evap covered with ice. Ordering fan with harness, led module, controls. ***2 job count*** ; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10843353 (module) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Brian M.
WASHER KENMORE 110.3163261 "Cc glass broke Found glass broken from lid Separated the 2 half’s and found that the second half is also broken Needs second half of lid Put unit back together ; ordrng 1 W10885619 (frame), used 2 SHIPPING (shipping and handling) from stock"
Jeff M.
MICROWAVE MAYTAG MMV4205DB1 The unit is drawing 7 A. Magnetron is not engaging needs a new magnetron covered under the 10 year warranty; ordrng 1 W10818686 (magnetron)
Dan H.
WASHER MAYTAG MVWB765FW4 "Customer complaint that cycles are not operating properly, ran diagnostics found f7e3(main drive module over current) and f7e9(locked rotor) error codes, found water sealing passed tub seal into motor, unit needs new gearcase, motor, and rotor; ordrng 1 W11195971 (stator) and 1 W11260238 (rotor) and 1 W11393685 (GEARCASE)"
Corina B.
REFRIGERATOR GE GFSS2KEYCSS "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 SHIPPING (shipping and handling) from stock"
Dan H.
DRYER WHIRLPOOL NGD4655EW2 "Customer complaint that unit is not heating, found gas turned off, turned gas on, unit heated, unit is operating as designed"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc that the unit is making a humming noise. Found the evaporator fan rattling. Will need a new fan.; ordrng 1 W11334745 (FAN)
Dan H.
WASHER MAYTAG MVWB765FW0 "Customer complaint that unit does not fill with enough water , Ran diagnostics found f0e3(over load) error code , ran test cycle, unit completed, started normal wash cycle , unit filled to normal water level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Dan H.
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is humming , found unit stuck in continuous drain, canceled, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
Jason N.
WASHER MAYTAG MHW6630HC0 "Cc unit coding low flo. Customer stated it also leaked once on last use. Ran diagnostics, found code f8e1 for water valve failure. Cleared code ran valve tests and auto test cycle. Good flow on both hot and cold. Could not duplicate a leak on unit either, filled tub to max allowable in manual fill mode. Drain line at good height into wall standpipe. Customer states she will she a Lo flo code near the end of the wash cycle. Ordering press switch and control.; ordrng 1 W11314654 (hose) and 1 W11316246 (switch-wl) and 1 W11322883 (cntrl-elec)"
Dan H.
REFRIGERATOR MAYTAG MFX2571XEM0 "Installed new ice maker and air damper, op test good"
David R.
WASHER MAYTAG MVWB765FW1 "F6E2 communication code. Found F6E2, F6E3. Unit unplugged, plugged in, giving code. Tried to go through diagnostics and stopped midway through. Numbers switching by themself. Ordering control, UI. ; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)"
Dan H.
OTR MICROWAVE WHIRLPOOL WMH32519HZ-2 "Customer complaint that unit starts then shuts off, heated glass of water several times, unit is working properly, unable to duplicate the problem , unit is operating as designed"
Joe O.
DISHWASHER KITCHENAID KDTE104ESS3 Installed adjuster. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW6200V I ran the machine through diagnostics also ran a small cycle a small load tested good
Brian M.
WASHER WHIRLPOOL WFW6620HW0 Installed tub Ran spin cycle OP Test Ok Ran spin with items in and unit still seems like it’s shaking to much Advised customer it may be the pedal stool if issue comes back with a much more even load size And to contact homedepot or whirlpool if that’s the case
Corey L.
DRYER WHIRLPOOL WED49STBW1 "Customer complaint dryer takes two cycles to dry clothes, ran timed dry, unit heating, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, vent was excessively long and with several bends"
Corey L.
REFRIGERATOR KITCHENAID KTRS20MAWH10 "Customer customer ff not cooking well but frz seems ok, confirmed temps were 10 frz and 50 ff, fans and compressor running, evap frozen solid, heater checks pass, found bi metal open while covered with ice, replaced with ts bi-metal, op test good, advised customer to allow 24,48 hrs for temps to settle; used 1 WR50X10010 (THERMOSTAT) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Customer complaint ice cream felt soft and could not go without a fridge if something happened, temps were 35 in ff and -10 to 0 in frz, frz set to -2 last night, explained ice cream will not refreeze, low side at +1 psi, no dye, unit operating as designed"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint freezer door not shutting all the way on the left side every time, customer stated it has happened on and off since purchased and now cannot get shut, confirmed slide not slinging back on left, found screw holding track bracket to liner backed out interfering with slide, tightened screw, op test good"
Joe O.
WASHER MAYTAG MVWC360AW0 Installed wash plate. Ran auto test and calibration. Op test ok
Brian M.
FREEZER WHIRLPOOL WRX988SIBM03 Installed evap motor and coverInstalled control Adjusted temps to normal setting and ran fan test OP Test Ok Advised to let cool for 48
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control and UI Sounds returned OP Test Ok
Brian M.
DRYER WHIRLPOOL MGDC465HW0 Customer showed pop took pic Cc of no heat Found wires not attached to coils Attached wires OP Test Ok
Jason N.
REFRIGERATOR KITCHENAID KFIV29PCMS00 De iced freezer and Evap. Installed fan motor/bimetal harness. Op test good.
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc: not dispensing water properly, not making ice properly, and noiseFound low water pressure at the dispenser, pulled water filter, shook out filter re installed water filter water pressure returned. Advised customer water filter may have been faulty. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve. Could not duplicate noise. Op test ok"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit noise and not agitatingRan diagnostics, code f2e1 for stuck key. Ran auto test and manual agitate and spin test, all functions normal. Ran wash test with clothing load. Washplste only pulsing. Washplate stuck, was able to remove after a bit. Found drive hub worn. Replaced using truck stock. Op test good w/or wo clothing load.; used 1 W10528947 (HUB) from stock"
Jeff M.
WASHER MAYTAG MVWB835DW3 installed new part unit tested good. Call tech line explain to them what is happening he recommended just put the new boards in
David R.
REFRIGERATOR AMANA ASI2175GRW01 "Cc not cooling. 60 in FZ, 70 in FF. Kept on hearing compressor come on and go off in 5 sec. bad relay. Replaced from t/s. Compressor came right on. Saw good frost pattern on evap. Give 24 hour for unit to get back to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit tested good
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed drain tube. Op test ok
Jason N.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not starting Ran diagnostics found codes f8e1 for long/no fill. Found no water coming in on hot or cold. Found both water source valves in basement turned off. Customer stated he had a maint, person out to fix a leak on one. Turned both back on, no leaks at valves. Ran auto test and calibration on unit. Op test good."
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 CC that food is freezing on the top shelf. The top shelf is to high to not have proper air flow. Advised cust to move the shelf to have a gallon of milk fit. Optest ok
Jeff M.
DRYER MAYTAG MGDB835DC4 Installed new part unit tested good
Jason N.
DRYER GE GTDN500EM1WS "Cc unit needs vent reconnected after last service company out to work on.Quoted half service rate. Reconnected vent tube, ran op test. Op test good."
Joe O.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc: interior lights not functioning, frost build up in freezerFound freezer light is burner out. Door gaskets are sealing. Drain is not plugged up. Could not duplicate frost build up. Advised customer on loading freezer. Replaced freezer led module. Op test ok ; used 1 W11205083 (MODULE) from stock"
Jason N.
DISHWASHER MAYTAG MDBH979AWW3 "Cc unit not starting and led blinking 7 timesConfirmed clean led blinking 7 times denoting water heating fault. Cannot enter diagnostics to clear and test. Called techline, Leon.If cannot enter diagnostics, try determine if keypad or board issue, then go from there for further repair/diagnosis. Keypad test good, unit needs main board to start. Customer not repairing, estimate only."
Jason N.
DISHWASHER KITCHENAID KUDS35FXSSA Cc upper track wheels falling offReplaced adjusters using customer supplied pre Id parts. Op test good.
Joe O.
REFRIGERATOR KENMORE 106.589438 Installed defrost control. Op test ok
Jeff M.
RANGE WHIRLPOOL WEG750H0HV Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
DISHWASHER KITCHENAID KDTE104ESS4 CC that the unit will not drain. found the drain hose was clogged. Cleaned out the drain hose. Optest ok
Brian M.
RANGE WHIRLPOOL WFC150M0EW Cc glass broke when baking Replaced inner glass OP Test Ok
Corina B.
RANGE WHIRLPOOL AGR5330BAB3 "Cust showed pop, sent pic. Cc that the oven is not working. Explain to the customer how to turn on and off the unit."
David R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc of frost in FZ, left hand side. Gap in gasket. Steamed and used Hot gun. Conformed back to normal. Leave closed for 30 mins. Advised to make sure door is closed tightly, open from middle of handle to ensure door is being opened evenly on both sides. Op test ok"
Dan H.
DRYER WHIRLPOOL WGD5620HW1 "Customer complaint that unit is not drying properly and of error codes, ran diagnostics found f3e2(moisture sensor open or shorted) error codes , moisture sensor passed test, unit is operating as designed"
Joe O.
WASHER WHIRLPOOL MVWB765FW3 Checked power. Unit is receiving proper power. Installed control and ui. Ran auto test and calibration. Op test ok
Jason N.
WASHER WHIRLPOOL LSC8244EQ1 Installed motor coupling. Ran spin and drain test. Op test good.
Brian M.
REFRIGERATOR MAYTAG MRT118FFFZ05 Called whirlpool, temps in fridge are 25 and product at 33 Freezer temps at 2 and product about 4 Whirlpool stated to block 50% of warm air return Removed back panel and found cap tube had ice ball on it but still had normal frost pattern Spoke to BJ he suggested to clear cap tube and follow whirlpool recommendations.
David R.
DISHWASHER KITCHENAID KDTE234GPS Cc of dispenser spring popped out. Corrected. Tested in diagnostics. Good. Op test ok. If happens again can order out dispenser before coming back.
Corina B.
WASHER WHIRLPOOL MVWB835DW4 Replaced the control and ui. Brought core back for return. Ran a calibration. Started the normal cycle. Optest ok.
Jeff M.
RANGE WHIRLPOOL WFE770H0FZ2 Installed new part unit tested good
Dan H.
WASHER MAYTAG MVWX600XW2 "Installed new lock and control, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFC604FSS01 "Customer complaint that unit is not cooling, fresh food temperature at 78 degrees, freezer section temperature at 81 degrees, compressor is is starting and stopping, called whirlpool techline spoke to Cathy, ran test 38, compressors only pulling 40 watts, this indicates a low charge in system Cathy suggested that we check for leaks with nitrogen , informed Cathy that we do not have nitrogen at this time, Cathy says to use a leak detector to find the leak, found unit restricted, found no flow through fresh food section cap tube, called whirlpool techline spoke to tj, unit cannot be repaired same file number"
Brian M.
WALL OVEN KITCHENAID KODE500ESS02 Installed console Ran test bake to 350 OP Test Ok
David R.
WASHER WHIRLPOOL WTW5000DW3 "Cc not spinning. Off balance error codes. Looked underneath to make sure nothing was loose before starting diagnostics mode. Found belt was not on motor and cam. Corrected, looked and didn’t find any signs of ripping. Tested in diagnostics, passed, all components are good. Ran calibration. Ran manual mode, ran drain and spin showed customer unit is spinning. Went over making sure not to over load unit , making sure not to cover up center agitator and also making sure to use the right cycle for appropriate clothing. Op test ok"
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc unit not dispensing water Customer thinks water line is pinched after last service. Pulled unit out, found water line indeed kinked in back. Straightened out, tapped to back of unit to prevent any kinks while moving unit back in. tested dispense, op test good."
Corina B.
RANGE AMANA AGR5330BAB CC that the oven does not work. Checked the igniter 2.6 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER) from stock
Brian M.
WASHER MAYTAG MVWB765FW4 Cc sheet stuck under agitator Found sheet stuck under agitator Removed and replaced agitator OP Test Ok
Corina B.
RANGE WHIRLPOOL WFE525S0HZ1 CC that the unit is smoking. Found the l2 wire is burnt. Will need a new wire harness. Replaced the harness from t/s. Optest ok. ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Cc that they are getting ice, ice bin is getting frozen and not dispensing ice. Looked and found Icemaker fill cup had ice in it, blocking water from coming inside and deflecting it into ice bin. Cleared ice. Tested. Good, no overflowing. Op test ok"
Dan H.
REFRIGERATOR WHIRLPOOL WRF736SDAW14 "Installed new air damper, air damper opening now, found excess frost on evaporator, bi metal is open, found control not sending 120vac to defrost heater, unit needs new control and evaporator fan motor ; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (motor-evap)"
Jason N.
WALL OVEN JENN-AIR JJW9630AAB "Cc unit error f2Customer states she has to power unit off at breaker to keep error from happening. Powered on unit, found upper broil element on from the start. Upper broil relay stuck on. F2 error is for overtemp, due to broil element staying powered on the entire time. Unit needs upper relay board. Board (71003402) is nla for this unit."
Brian M.
RANGE WHIRLPOOL WEE510S0FB2 Cc of no power Found terminal block black wire damaged Replaced using harness kit from truck stock Ran test bake to 350 OP Test Ok ; used 1 W11432194 (WIRE KIT ) from stock
Dan H.
WASHER AMANA NTW4705EW0 "Customer complaint that unit keeps stopping at rinse cycle, confirmed, ran diagnostics found f5e2(lid lock fault), f2e1(stuck key), f7e1(basket speed fault) and f5e1(lid switch fault) error codes, tachometer test shows optical sensor is not reading basket, lid locks and unlocks, unit needs new shifter, found do not working, control is not sending 120vac to drain pump , unit needs new control, customer does not want repair ; ordrng 1 W10913953 (actuator) and 1 W11116502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
DISHWASHER KITCHENAID KDTE104ESS1 There was glass in the pump unit tested good until I tried to run a cycle there’s glass inside the motor the filter is missing needs a motor filter and user interface the user board is not responding; ordrng 1 W10872845 (filter) and 1 W10903576 (panel-cntl) and 1 WPW10605057 (pump and motor assy)
Brian M.
WASHER WHIRLPOOL WTW8500DC5 Installed control unit and UI Ran auto test and calibration OP Test Ok
Jason N.
REFRIGERATOR WHIRLPOOL W1TXNMFWQ01 "Cc unit dripping inside.Custards water is dripping inside the ff section from the air outlet. Found ice buildup in freezer, drain clogged and frozen over. Cleared ice from freezer, steamed drain. Checked drain tube in back of unit. Good flow through tube. Op test good."
Jason N.
WASHER WHIRLPOOL WTW5000DW Cc unit not advancing cyclesFound drain line laying on floor going into floor drain. Repositioned drain line on side of basin tub near unit. Ran auto test and calibration. Op test good.
Dan H.
REFRIGERATOR WHIRLPOOL GX5FHTXVY06 "Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"
Jason N.
DISHWASHER KITCHENAID KDTM354DSS5 Cc unit upper rails brokeConfirmed rack slide on left side broken weld. Replaced both upper slide tracks and rack adjusters using customer supplied pre Id parts. Op test good.
Jeff M.
WASHER MAYTAG MHW6630HW The unit is leaking from the dispenser needs the new dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Corina B.
WASHER AMANA NTW4516FW3 CC that there is a loud noise when it’s agitating.started a normal cycle. Ran diag no codes. Ran a manual spin and agitate. Ran a calibration. Started a cycle with towels. No unusual noises. Advised cust the noise they are hearing is the shifter unlock or locking in place with the cam. Optest ok.
Jeff M.
DISHWASHER GE GDF520PSJ2SS Installed new part unit tested good
Brian M.
MICROWAVE WHIRLPOOL WMH32519HZ1 Cc of unit arcing Found burnt marks on support and cavity The remedy for this is to replace supports and paint spots on cavity; ordrng 1 72017 (touchup wht) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support)
Jeff M.
DRYER ELE WHIRLPOOL WED7600XW0 Installed new part unit tested good
Jason N.
RANGE WHIRLPOOL JDS9865BDP "Cc unit not turning off and codesCustomer stated when trying to bake, unit became unresponsive, and a message and error was displayed. He had to shut breaker off to power unit off, as unit was still heating. Ran diagnostics, found code 1d11 for runaway unlocked temp. Ran bake test to 300 and 400 degrees. Could not duplicate issue at this time. However this sounds like a stuck relay on the board, possibly a temp probe misread. Customer wants to order both to cover all bases. Ordering main board and temp probe.; ordrng 1 12001656 (sensor,ovn) and 1 WP8507P232-60 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER GE GTW750CSLWS Cc of a burning smellRan diagnostics found no errors ran test on motor and spin speed no smell present Ran drain and spin also no smell Checked pulley and belt no issues found Could not duplicate a issue at this time
Jason N.
WALL OVEN FRIGIDAIRE FFGW2415QSB "Cc unit same issue with oven not heating Ran bake test, Ignitor pulling 3.8a and glowing, shuts off after approx 5 seconds. Will try to reignite, but same thing. Ran broil test, same ignitor. Broil function works, good flame and holds. Unit needs clock board. ; ordrng 1 316220729 (OVERLAY) and 1 316455456 (clock/timer), used 1 SHIPPING (shipping and handling) from stock"
Brian M.
WASHER MAYTAG MVWB865GW0 Cc unit won’t boot up and flashed an error code Was able to enter diagnostics found stored code of f6e3 Replaced UI and control Ran auto test and calibration OP Test Ok
Jeff M.
DISHWASHER MAYTAG MDB7759SAB0 Installed new part unit tested good
Jason N.
REFRIGERATOR GE GSS25QGTAWW Installed updated dispense housing. Dispense test good.
Dan H.
WASHER MAYTAG MVWC465HW "Customer complaint that unit is not working properly, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"
Dan H.
DRYER WHIRLPOOL LEQ9858PW0 "Customer complaint that unit is not drying, started normal dry cycle, unit heats, found vent filled with water, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , unit is operating as designed"
Jason N.
WASHER MAYTAG A8650 "Cc unit not cycling, full of water Confirmed unit full of water, tried running drain and spin. No operation. Checked contacts at lid switch and on timer. All checked good. Unit ran for a second while checking voltages inside panel. Rechecked lid switch and secondary lid switch. Secondary switch reading open on both sides. Replaced micro switch using truck stock switch kit. Unit running spin and drain. Ran wash test and spin and drain again. Op test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock"
Jeff M.
WASHER MAYTAG MHW5630HC0 The unit is leaking from the dispenser I can see corresponding dripping marks the unit needs dispenser drawer and water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11316600 (drawer)
Jeff M.
WALL OVEN JENN-AIR JJW2830DS03 Re-order the consul it has arrived damage I have the parts; ordrng 1 W11236888 (console)
Jason N.
WASHER MAYTAG MVWB765FW3 Cc not operating and codesConfirmed unit has f6e2 communication error. Replaced console and main control using customer supplied pre Id parts. Ran auto test and calibration. Op test good.
Brian M.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 Installed diffuser and control OP Test Ok Ice maker was not the correct one Marcone listed ; ordrng 1 WPW10251076 (icemaker)
Brian M.
DRYER WHIRLPOOL WED9200SQ1 "Cc unit only will only heat Found unit to be heating while on air only Pulled heater to make sure it was not shorted to cabinet Ran diagnostics found error for f01 primary control failure According to tech sheet it says to replace control ; ordrng 1 WPW10174745 (elect control board23554), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
RANGE WHIRLPOOL SF385PEG03 CC that the oven is not working. Checked amp drawl 2.20 amps. Replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock
David R.
DRYER MAYTAG MGDB835DW4 "Cc started a cycle 25 mins or so into the timed dry she said it stopped and made a beep sound, opened up immediately and clothes were hot, burn odor. Customer said they checked venting. Customer said they were doing some work on their house in the garage. No error codes. Took out drum, checked fuses, sensor, ignitor, burner assembly. All checks good. Nothing burnt, all components check in range. No excess lint or anything. Put everything back together. Hooked vent up. Ran, good airflow outside, unit heat is cycling on and off. Ran unit for 10 mins. Paused. Opened up. Good. As of today everything checks good. Op test ok"
Corina B.
WASHER WHIRLPOOL WTW4850HW1 "CC that the unit will not pass the sensing cycle. Started a cycle on quick wash, went to a wash. The cold water was turned off (the faucet is leaking). Started a normal cycle with clothes, went to wash. Optest ok."
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is leaking. Found the front legs are not raised high enough. Optest ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Customer complaint of moisture build up on top of the freezer section found liner peeling away from freezer section door, unit needs new freezer section door; ordrng 1 LW11202404 (dor-fip)"
David R.
DISHWASHER WHIRLPOOL WDF520PADM6 "Cc dishes aren’t coming out as clean as they should. No error codes. Ran hot water to sink first, to make sure unit is getting hot water. Ran diagnostics mode. Water entered unit. Wash pump game on. Went through diagnostics, all components are working, heater came on. Raised rinse aid level to max. Corrected drain hose and made loop. Checked water hardness., hard water, level between 7-15. Advised of making sure hot water is getting to unit, making sure to also add options high temp and heated dry. Unit test good. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc Icemaker not working. Icemaker not cycling on its own. Replaced from t/s. Tested. Called for water. Op test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock
Corina B.
WASHER WHIRLPOOL WFC7500VW0 "CC that the unit will not spin. Ran a rinse and spin with towels, twice came out damp. called t/l ran diag passed. Optest ok"
Brian M.
RANGE TAPPAN TEF351EWF "Cc that big burners only go to high Found both large burner switches burnt out Needs switches ; ordrng 2 316436001 (switch,infinite lrg2311)s, used 1 SHIPPING (shipping and handling) from stock"
David R.
WASHER WHIRLPOOL WTW7500GC0 "Replaced part, tested. Ran diagnostics step 51/52. Good. Op test ok."
David R.
REFRIGERATOR FRIGIDAIRE FFHS2311LBQA "Cc Icemaker leaking. Let water run through Icemaker, leaking from a screw port. Already tightened, small crack in Icemaker. Ordering ; ordrng 1 241798231 (ICEMAKER)"
Corina B.
DRYER MAYTAG MED3500FW0 "CC that the unit will not heat. Found the thermal fuse and the heater are open. Found the vent is smashed. Will need to order a heater; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling), and 1 WP3392519 (THERMAL FUSE 1540) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Cc of noise. Went into diagnostics, loud gurgling coming from damper. Ordering damper control; ordrng 1 WPW10479155 (control)"