Brian M.

WTW8500DW0 Whirlpool Washer Installed drum assy and washplate OP TEST OK ;

Corina B.

KUDS50SVSS4 Kitchenaid Dishwasher Replaced the parts listed. Brought core back for return. Optest ok.

Jeff M.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed new part unit op tested failed I found the filter housing is plugged. ordrng 1 W10844267 (FILTER HOUSING ),

Macaulay G.

WRF535SWHV WHIRLPOOL REFRIGERATOR Found light switch in freezer not sending voltage to ice maker.; ordrng 1 12002646 (light switch)

Corina B.

MRT118FFFM01 Maytag Refrigerator CC that there is frost in the fz. Found the drain is clogged with ice. Steamed drain hole out. Water would not go down. Used a piece of wire to clear drain out. Pulled unit out found the drain hole is clogged with insulation. Took pic.Tried clearing it with a flat blade screwdriver, ng. whirlpool will be contacting cust or CB for next step. Ce; Job Cmpltd

Corina B.

MMV1174FZ0 Whirlpool Microwave CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

Arthur V.

FGHS2631PF4A Frigidaire Refrigerator Replaced dispenser ui assy. Op test good All segments now showing properly ; Job Cmpltd

Arthur V.

WRX988SIBM03 Whirlpool Refrigerator Found fresh food evap frosted up. Needs fan and thermister harness ; ordrng 1 W11087438 (FAN WITH THERMISTERS ),

Robert A.

PFSS6PKXASS GE Refrigerator ound unit stuck in 6oclock position, needs i/m; ordrng 1 WR30X10097 (I/M165.07),

Robert A.

FGBM185KFB Frigidaire Microwave Installed mag and diode, op test ok

Dan H.

MFI2665XEM0 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 48 degrees, freezer section temperature at 22 degrees, evaporator fan is running, condenser fan and compressor are running, evaporator has good frost pattern, thermistors are good, unit needs new control,

Chad P.

FFHS2611PFEA FRIGIDAIRE REFRIGERATOR Cc that the ice cubes are hollow and the ff section is putting condensation into containers. Asked when the last time the water filter was changed. She does not recall. Ran water at disp. Very very slow to fill. Unit needs water filter changed. Advised nothing can be done about this. Unit op test ok. ; Job Cmpltd

Chad P.

MMV6190DS0 MAYTAG MICROWAVE Replaced interlocks. Opened and closed door several times and heated water. Op test ok. Advised to use as normal. ; Job Cmpltd,

Brian B.

KDFE104DSS3 DISHWASHER KITCHENAID Machine filling , but when was pump starts, no water is spraying. Was impeller broken. Will need new sump assembly. Replaced from t/s. Ran test cycle. Op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY)

Jeff M.

HPS18BTHJRWW HOT POINT REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Jeff M.

WDF520PADW7 WHIRLPOOL DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Dan H.

WRT519SZDM02 WHIRLPOOL REFRIGERATOR ustomer complaint that unit is leaking water, water valve looks good, water lines look good, evaporator drain pan is not cracked, evaporator drain tube is installed properly, no evidence of water inside unit, doors are sealing, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Macaulay G.

WDTA50SAHZ0 WHIRLPOOL DISHWASHER Replaced soap dispenser FROM TRUCK STOCK. Tested dispenser, working properly.; used 1 W10861000 (DISPENSER-DISHWASHER)

Arthur V.

WED8000DW4 Whirlpool Dryer Removed obstruction from blower housing causing a ratchet type noise. Op test good; Job Cmpltd

Brian M.

MVWC200BW0 Maytag Washer Cc that unit Will not drain Found wash button flashing Held start for 10 seconds unit drained Ran diagnostics found no errors Ran auto and calibration test OP TEST OK

Corey L.

WDT720PADM2 Whirlpool Dishwasher Replaced heater, op test good; Job Cmpltd,

Corey L.

WFW8740DW0 Whirlpool Washer Customer complaint unit still not draining, found filter partially clogged, cleared debris, op test good; WDT720PADM2 Whirlpool Dishwasher Replaced heater, op test good; Job Cmpltd,

Corina B.

MMV1174FZ0 Whirlpool Microwave CC that the unit does not start. Replaced the door cams from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)

Jeff M.

FFES3025PS FRIGIDAIRE RANGE Installed new part unit op tested good ; Job Cmpltd

Brian B.

KDFE104DSS4 KITCHENAID DISHWASHER CC that cycle takes too long. Ran diag, no codes. Completed test cycle. All functions normal. Advised customer to use rinse aid and run hot water first. Op test ok.; Job Cmpltd,

Macaulay G.

WRX988SIBM01 WHIRLPOOL FREEZER Customer had changed filter, Found no other issues.

Robert A.

MVWC565FW1 Whirlpool Washer Ran diognostics, no codes, ran recal cycle, good, checked under unit, good, ran drain and spin, noise from pump, cleared pump, ran again, op test ok; Job Cmpltd

Brian B.

GTWN7450H1WW GE WASHER CC that machine shakes too much when spinning. Per ser pointer, checked suspension rods. Suspension checks ok. Adjusted feet so machine is solid. Ran a drain and spin. Op test ok. Advised customer.

Macaulay G.

WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Replaced both tubes and coupler. All test ok.; Job Cmpltd

Chad P.

GB2FHDXWS06 WHIRLPOOL REFRIGERATOR Replaced and cycled ice maker. Op test ok. ; Job Cmpltd

Corina B.

WRT518SZFM00 Whirlpool Refrigerator CC that the icemaker is not working. Found the icemaker not plugged in. Plugged icemaker in, cycled. Optest ok.

Arthur V.

WED4815EW1 Whirlpool Dryer Customer complaint unit takes 3-4 cycles to dry clothes. Unit heating properly. Found outside vent clogged with lint. Advised customer to have vent cleaned

Dan H.

WMH32519HZ1 WHIRLPOOL MICROWAVE Customer complaint that unit is not heating, confirmed, found capacitor and diode shorted, unit needs new capacitor, diode, and magnetron ; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WPW10693025 (magnetron)

Brian M.

WTW7000DW0 Whirlpool Washer Cc that lid is not closing Found a bunch of soap and settlement built up near hinges Cleaned it out Lid closes as normal Ran Auto test Lid lock is working OP TEST OK

Dan H.

MVWB880BW0 MAYTAG WASHER Customer complaint of loud noise, started drain and spin cycle with load, found splitter for cold water hose touching cabinet and causing rattling/vibrating noise, adjusted cold water hose splitter, no noise, op test good ; Job Cmpltd

Brian M.

WRF736SDAM13 Whirlpool Refrigerator Cc that unit is not cooling Found ff at 55 freezer at 14Removed evap cover found frost pattern on evap Found styrofoam in between fan blades Ran test 4 and fan did not run Fan is getting power but not running Needs fan harness kit ; ordrng 1 WPW10514110 (motor evaporator),

Chad P.

WGG555S0BS03 WHIRLPOOL RANGE Found ignitor open replaced. Ran bake. Op test ok. ; used 1 12400035 (IGNITER)

Corey L.

WED5800BW0 Whirlpool Dryer Replaced door catch, op test good;

Robert A.

GI6SARXXF05 Whirlpool Refrigerator CC that there is water leaking from the back of the unit. Found the water vavle is cracked. There is water damage from the water leak, took pic. Called SM to order part; ordrng 1 WPW10498990 (valve-inlt),

Brian B.

WTW7040DW1 WHIRLPOOL WASHER Replaced valve. Ran auto test. Hot and cold now working. Op test ok. .; Job Cmpltd

Corina B.

110.24832200 Kenmore Washer CC that the clothes are coming out wet at the end of a cycle. Started a cycle with towels. Ran a spin on fast spin. Came out damp. Checked the lid lock, good. Found the spin cycle on a slow spin. Ran it on a fast spin towels came out damp. Ran the towels threw 3xs and each time they came out damp. Ran a rinse and spin timer is advancing. Optest ok

Arthur V.

WFG320M0BS3 Whirlpool Range Replaced socket and light bulb. Op test good

Robert A.

MEDC215EW1 Maytag Dryer Found pully on motor broken, belt damaged, needs motor, blower wheel and belt; ordrng 1 279827 (MOTOR WARR) and 1 WP694089 (BLOWER WHEEL24.73) and 1 WPW10198086 (BELT5400)

Dan H.

WFG505M0BS0 WHIRLPOOL RANGE Customer complaint that unit is not lighting, confirmed, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; Job Cmpltd

Macaulay G.

MDB7749SBM3 MAYTAG DISHWASHER Installed electronic control board and control panel. Dishwasher is operating properly.; Job Cmpltd

Brian M.

KSC24C8EYB02 Kitchenaid Refrigerator Cc of no coolFf 45 frz 28 Took fresh food evap cover off Found leaking dye on evap Needs evap ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator),and drier

Corey L.

FFHS2611LBC Frigidaire Refrigerator Customer complaint ice maker not working and the seal has a tear, ff section door seal has a tear on the outside fold of the seal that is not affecting the seal of the door at all explained how we would retrain a new seal to the door and customer did not want the seal repaired, found ice maker gear skipping on worn teeth, unit needs an ice maker; ordrng 1 241798231 (IM )

Corey L.

WED5000DW2 Whirlpool Dryer Customer complaint dryer making a scrapping or rattling noise during operation, confirmed, found a small screw caught in between felt and drum at the front, removed obstruction, op test good; Job Cmpltd

Arthur V.

WFW75HEFW0 Maytag Washer Cust complaint times are different on this control than on her original control like normal wash is now 1hr 3 min instead of 47 min. Unit is operating properly. Advised cust to run clothing that has urine on them on the sanitize cycle for better cleaning in hot water. ; Job Cmpltd

Robert A.

GZ25FSRXYY2 Whirlpool Refrigerator Found i/m cycling non stop, needs i/m, replaced, op test ok; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd

Jeff M.

WOC95EC0AS04 WHIRLPOOL MICRO OVEN Machine is not receiving a full 240 V AC needs an electrician; Job Cmpltd

Jeff M.

GSH22JFTABB GE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Dan H.

MHW3505FW1 MAYTAG WASHER Installed new user interface ,op test good ; Job Cmpltd

Dan H.

MVWC300VW1 MAYTAG WASHER Installed new valve, op test good

Macaulay G.

WRX988SIBM00 WHIRLPOOL REFRIGERATOR Replaced inverter board and LED module in freezer, lights now working in top of refrigerator and in freezer.; Job Cmpltd,

Chad P.

ED5LHAXWB00 WHIRLPOOL REFRIGERATOR Replaced compressor. Charged unit. Op test ok. ; Job Cmpltd

Brian B.

MVWC415EW1 MAYTAG WASHER Found lid trying to lock and unlock, lid lock light flashing. Ran diag, lid lock fault. Will need new lid lock. replaced lid lock from t/s. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W10838613 (LATCH)

Corina B.

MVWB835DW Whirlpool Washer Replaced the water valve. Optest ok.

Arthur V.

WTW8000DW2 Whirlpool Washer Found water valve faulty and needs replaced ; ordrng 1 W11220230 (WATER VALVE)

Robert A.

MGDC215EW2 Maytag Dryer Installed motor, harness and wheel, ran unit, watched cycle, op test ok; Job Cmpltd

Corey L.

MFI2665XEB7 Maytag Refrigerator Customer complaint only crushed ice, explained that a little crushed ice will come out after switching from crushed to cubed but cubed will come out; Job Cmpltd,

Arthur V.

WRF535SWHV00 Maytag Refrigerator Found temp in fresh food at 27 deg. Needs harness with thermister ; ordrng 1 W11131391 (HARNESS)

Dan H.

WRS322FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temp at 54 degrees, freezer section temperature at 32 degrees , evaporator fan is running, Compressor and condenser fan are running, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 WPW10583801 (thermostat)

Macaulay G.

GU1500XTLB3 WHIRLPOOL DISHWASHER Cleaned out debris from drain (glass). Tested dishwasher, pump motor needs replaced.

Chad P.

MVWB835DW0 MAYTAG WASHER Found agitator stripped. Needs replaced; ordrng 1 W10902814 (WASHPLATE)

Chad P.

MVWB835DW0 MAYTAG WASHER Installed control and console. Calibrated. Ran drain spin. Advised to use as normal.

Brian B.

KRFC300ESS01 WHIRLPOOL REFRIGERATOR Checked temps, temps are normal. All functions normal and sounds are normal. Advised customer that when electronic damper is opening or closing, this makes some noise. Also, Icemaker can make some noise when running. Op test ok.; Job Cmpltd

Brian B.

MDB7749SBW1 MAYTAG DISHWASHER Found pads not responding. Ran panel test. Will need new panel.; ordrng 1 W10811166 (USER INTERFACE)

Arthur V.

GNE26GMDES GE Refrigerator Replaced ice maker and water valve. Op test good

Brian B.

WRF989SDAE00 WHIRLPOOL REFRIGERATOR Checked temps, 40 ff, 29 freezer. Found machine low on Freon. Ff evap uncoated.ran diag, step 4, valve working properly. Will need new ff evap. And dye filter and drip pan. ordrng 1 W10917531 (FF EVAP) and 1 WPW10143759 (DYE FILTER) and 1 WPW10537710 (PAN DRIP)

Arthur V.

MDB7749SBM0 Maytag Dishwasher Found human interface erratic. Needs replaced ; ordrng 1 W10811169 (panel-cntl)

Robert A.

MBF2258XEW1 Maytag Refrigerator Found evap frozen, put into forced defrost, ng, comp still running, no power to heater, needs control, evap drain frozen, needs new drain, evap pan cracked, cust has replacement pan, Cust to let us know

Robert A.

WRX735SDBM00 Whirlpool Refrigerator Found arm up, put down, i/m cycled on its own, and filled, arm is down, op testok

Robert A.

CRE9600CCE Maytag Range Found f5 code, control shorted, several segments of clock are dim, should be off, needs clock; ordrng 1 74001319 (CLOCK),

Robert A.

MVWB850WL0 Maytag Washer Installed bearing kit and drain pump, ran diognostic cycle, op test ok

Brian M.

WTW5000DW Whirlpool Washer c of no spin Found wash plate loose from transmissions and just free spinning Removed plate cleaned and put back into place Tighten wash plate Ran auto test and calibration OP TEST OK

Corey L.

WTW5540SQ0 Whirlpool Washer Customer says clothes are still tangling, removed unit body and ran low/heavy agitation, and high spin, unit is operating as designed

Corey L.

KBMS1454BBL0 Kitchenaid Wall Oven Customer complaint microwave does nothing, unit was removed and in living room when tech arrived, confirmed unit does nothing, found thermal fuse open, quoted, replaced fuse with ts, op test good; used 1 W10138793 (FUSE, MICROWAVE 8.62)

Corina B.

WTW4616FW0 Whirlpool Washer CC that the units control is flashing. Ran diag no codes ran a calibration. Started a normal load and a drain and spin. Optest ok

Corina B.

GSS25GGHBCBB GE Refrigerator

Corina B.

KUDS30IXSS9 Kitchenaid Dishwasher CC that the wheels on the top rack keep falling off and there is a burning smell. Found a piece of food on the heater. Replaced the adjusters from t/s. Optest ok; used 1 W10712394 (ADJUSTER (SET OF 2))

Dan H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 48 degrees, ran test 4, good frost pattern on freezer section evaporator, unit needs new control; ordrng 1 W10843055 (cntrl-elec)

Dan H.

GX5FHDXVY04 WHIRLPOOL REFRIGERATOR Customer complaint that mullion is broken, confirmed, ordering new mullion ; ordrng 1 WP12722803AP (rail-mulln)

Macaulay G.

WED7300DW1 WHIRLPOOL DRYER Found idler arm scraping. Replaced idler assembly from truck stock, dryer is operating properly now.; used 1 WP691366 (PULLEY DRIVE)

Chad P.

WFE520S0SS0 WHIRLPOOL RANGE Found burner open. Has power to it. Needs burner replaced. ; ordrng 1 W10823729 (BURNER)

Corey L.

FFLE2022MW2 Frigidaire Dryer Installed new heater assembly, checked vent to wall and it’s clear; Job Cmpltd

Brian M.

WRF992FIFM00 Whirlpool Refrigerator Cc of frost build up upper right hand of freezer Found gasket compressed and leaving a gap on the right hand side of freezer door gasket Used steamer to reform the gasket OP TEST OK

Brian B.

WRB322DMBW00 WHRILPOOL REFRIGERATOR Found freezer door not closing properly, frost on door switch. Used steamer to clear frost. Adjusted freezer door. Entered diag and changed freezer temp offset up from 5 to 6. Op test ok.; Job Cmpltd

Macaulay G.

MC0165UW MAGIC CHEF MICROWAVE Found thermostats open. Office to order thermostats.; ordrng 1 3518905500 (THERMOSTAT ) and 1 3518906800 (THERMOSTAT )

Brian M.

NED4655EW1 Amana Dryer c that unit does not shut off Unit making good heat but unit does not shut off Found timer not advancing Needs timer replaced

Arthur V.

AMANA WASHER NTW4605EW0 Replaced gearcase and spanner nut. Also replaced cam kit re calibrated. Unit op test good ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,

Chad P.

WTW7500GW0 WHIRLPOOL WASHER Ran unit on normal wash. Noise being heard is the shifter. This will engage and disengage throughout any wash cycle. This noise is normal. Drained unit out. Op test ok. ; Job Cmpltd

Brian M.

WTW4800XQ2 Whirlpool Washer Cc that unit does not finish cycle Ran diagnostics found error for off balance and over suds Ran auto and calibration OP TEST OK ;

Corey L.

FEFL79JSA Frigidaire Range Customer complaint oven only heats to about 220, found bake element open, needs a bake element, quoted, customer does not want repair is going to replace

Robert A.

WHIRLPOOL WASHER WTW8040DW2 Ran diagnostics, temp sensor fault, ran test 51,Found bearings loud, needs gearcase, cluch and valve; ordrng 1 W10754448 (CLUCH) and 1 W10811956 (GEARCASE) and 1 W11220230 (VALVE), schdld next appmnt for 7/5 THU ! [**],

Corina B.

KBFS20EVMS13 Kitchenaid Refrigerator KBFS20EVMS13

Corina B.

KSSO48FTX00 Whirlpool Refrigerator Replaced control. Optest ng. Unit would beep then turn off. If the evap fan is causing problem to replace the fan and will need a New control. .; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap 10978)

Dan H.

WRF757SDEM00 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, found fresh food section evaporator heavily frosted and frost build up hitting fan, cleared evaporator, found thermistor in wrong position, corrected, op test good ; Job Cmpltd

Macaulay G.

WTW4816FW2 WHIRLPOOL WASHER Found basket hitting the floor. Adjusted height of washer to correct issue. All tested ok.; Job Cmpltd

Brian B.

KRFC704FPS00 KITCHENAID REFRIGERATOR Found water dispenser not working. Ran diag and turned on dispenser water valve. No voltage to valve. wiring goes through new cover to another connector on other side. Wire harness in new cover is different from original cover. Also, there is an extra connector on right side of cover. Called whirl TL, Dustin, He said we got the wrong part in the right box , should not be an extra connector. Will need to reorder part. ; ordrng 1 W10815735 (COVER)

Chad P.

WDT720PADM2 WHIRLPOOL DISHWASHER Installed disp. Ran normal wash wash. Op test ok. Advised to use as normal. ; Job Cmpltd

Corey L.

WMH32519FS-0 Whirlpool Microwave Tested thermistor, it read 9.5k, the humidity sensor is reading 109k at the control at pins 3&4, also in test mode humidity sensor displayed 4212 and the rh displayed 24 ordering another humidity sensor; ordrng 1 W10833858 (sensor) and 1 W10844417 (harns-wire)

Dan H.

WDF560SAFM2 WHIRLPOOL DISHWASHER Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11085683 (pump&motor)

Robert A.

FRIGIDAIRE WASHER LTF2140FS2 Found door lock, wash, rinse, final spin anf control lock flashing, unable to get into diagnostics, needs controlsCust to let us know; ordrng 1 134743500 (CONTROL20245) and 1 137005000 (CONTROL16639), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Robert A.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Installed ff handle, op test ok; Job Cmpltd,

Brian M.

RTW4516FW Roper Washer Cc that unit leaking water Could not duplicate a water leak Ran calibration and auto test OP TEST OK

Brian M.

WDTA50SAHZ0 Whirlpool Dishwasher Cc that unit does not wash Found unit filling and draining Found 120v going to motor but motor not turning on Needs pump & motor replaced ; ordrng 1 W11087376 (pump&motor),

Corina B.

WED75HEFW0 Whirlpool Dryer CC that the unit is not drying the clothes. Checked outside vent, clear. Ran diag no codes. Unit is cycling on and off. Checked the moisture sensor, good. Ran an air fluff, no heat. Running as designed. Optest ok.

Dan H.

RTW4516FW2 ROPER WASHER Installed new gearcase, op test good ; Job Cmpltd

Macaulay G.

WEG730H0DS0 WHIRLPOOL RANGE Right rear burner not igniting. Found wire to spark electrode was disconnected. Corrected issue. All tested ok.; Job Cmpltd

Chad P.

KBFS20EVMS13 KITCHENAID REFRIGERATOR I.m. Has power. It will not cycle. Replaced ice maker. Cycled and called for water. Op test ok. 24 hrs to fill basket. ; used 1 W10884390 (ICE MAKER ASSY)

Macaulay G.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Unit has a sealed system leak at fresh food evaporator. Neither freezer nor fresh food sections are cooling. Office to order compressor and evaporator. Special Project S71233.; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)

Arthur V.

GE REFRIGERATOR GSS25KSWASS Found good frost pattern on evap. Evap fan noisy. Needs evaporator fan motor and blade .; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10307 (EVAP FAN MOTOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3 TUE !,

Arthur V.

WHIRLPOOL WASHER WTW8200YW0 Found unit making a ratchet noise when spinning. Found stator bolt loose causing issue. Removed stator and applied blue locktite to bolt. Op test good ; Job Cmpltd,

Chad P.

110.62822101 KENMORE DRYER Found door switch broken. Replaced. Op test ok. ; used 1 WP3406107 (SWITCH)

Robert A.

WHIRLPOOL REFRIGERATOR WRS970CIDE01 Cc temps are going to 60, then will drop back down, Ff 36, frz -2, evap lightly frosted, fans running, ran diagnostics, thermistors and fans test good, checked pointers, none, unable to duplicate, cust to watch; Job Cmpltd,

Brian M.

NTW4516FW2 Amana Washer Cc of water leaking from underneath washer Ran test cycleFound water slowly leaking down the backside of washer , found that the tub was leaning to far forward and the fill valve was pushing water over the edge Leveled unit so that drum leans back and fill valve is more center OP TEST OK

Corey L.

MEDE200XW1 Maytag Dryer Customer complaint dryer not heating, confirmed not heat, unit is getting 240v, found heating element open, replaced heating element with truck stock, op test good;1 WP8544771 (ELEMENT 10349)

Corina B.

MVWC565FW0 Maytag Washer Called CC that the basket filled to the top and does not stop filling. Ran diag F3E1 – PRESSURE SYSTEM FAULT. Cust stated that they add water to the unit. Advised cust to not add water to the unit. Ran a normal load filled then drained. Will need a new control. Called SM to order part ; ordrng 1 W11116594 (cntrl-elec),

Brian B.

MVWX655DW1 MAYTAG WASHER Replaced hub. Had previously replaced gearcase. Ran calibration and auto test and drain and spin. Op test ok.; Job Cmpltd

Macaulay G.

KSCS25FVSS03 WHIRLPOOL REFRIGERATOR Found circuit board not sending voltage to dispenser motor. Office to order control board.; ordrng 1 WP2303843 (cntrl-elec)

Dan H.

NTW4516FW2 AMANA WASHER Customer complaint that unites not draining and not starting, ran diagnostics found f8e1(long/no fill) error code, both hot and cold valves open and close, started normal wash cycle, unit filled and advanced to wash cycle, ran drain and spin with wet load, unit spun clothes out til just barely damp, started normal wash cycle again, unit filled and advanced to wash cycle, unit is operating as designed

Corina B.

AFD2535DEW4 Amana Refrigerator Replaced the icemaker. Optest ok.

Arthur V.

WHIRLPOOL DRYER WED8200YW2 Found vent too long and made of foil. Did a temp test at dryer outlet getting high temp of 140 deg when cycling off Unit op test good. Needs cabinet clean out customer to do that. Unit operating as designed ; Job Cmpltd,

Arthur V.

MAYTAG REFRIGERATOR MFF2558VIEW2 Found door not aligned properly. Removed door and shelving and cleaned out frost build up. Re aligned door so gasket seals all the way around. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Robert A.

MAYTAG DISHWASHER MDB6769AWS1 Installed panel, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Robert A.

KITCHENAID DISHWASHER KUDS35FXSSA Found control receiving 120vac, disconnected ui, closed door, did not drain, disconnected pump and owi, ui still dead, needs control and panel; ordrng 1 W10479761 (CONTROL) and 1 WPW10481125 (PANEL), schdld next appmnt for 7/6 FRI !,

Brian M.

MHWE201YW00 Whirlpool Washer MHWE201YW00

Chad P.

WED95HEDW1 WHIRLPOOL DRYER Found pulley bearing failing. Replaced pulley.

Brian B.

MHWC7500YW0 MAYTAG WASHER/DRYER STACK Replaced bellows. Ran test cycle. Op test ok.; Job Cmpltd

Dan H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up and not cooling properly and fresh food section door keeps opening on its own, fresh food section temperature at 71 degrees, freezer section temperature at 6 degrees, found air channels frozen over again, cleared out, door gaskets are sealing, kit from service pointer addressing frost issues has already been installed, called whirlpool techline spoke with Andrew, techline had tech test mullions with straight edge, found horizontal mullion bowing in just right of center, found left side mullion bowed in at bottom left, techline determined that unit is unrepairable due to warped mullion file number 7722338690; Job Cmpltd

Brian M.

WDT750SAHB0 Whirlpool Dishwasher Installed pump Ran test cycle OP TEST OK

Corey L.

MSD2454GRQ Maytag Refrigerator Customer complaint cubed ice not working, found augur arm not in position to engage solenoid, corrected ice bin, op test good;

Corina B.

MVWB765FW0 Maytag Washer CC that there is a squeak when it first starts up and in a spin. Ran diag no codes. Ran a normal load with towels and a drain and spin. Ran a manual spin and an agitate. The agitator is flush with the basket. Could not duplicate the problem. Optest ok. ;

Macaulay G.

WFG710H0AH0 WHIRLPOOL RANGE Found regulator valve shutting off during oven bake cycle. Also, spark module not sending voltage properly.; ordrng 1 WPW10331686 (module-spk) and 1 WPW10602004 (regulator)

Chad P.

KRSF505EWH00 KITCHENAID REFRIGERATOR Found neutral wire backed out of the evap fan quick connect. Corrected wire. Reset power to unit. Fan now running. Good frost Patterson on evap Op test ok. Advised to monitor. Thermistor checks good

Chad P.

MZF34X20DW00 MAYTAG FREEZER Replaced door. Op test ok. ; Job Cmpltd

Dan H.

MVWB765FW1 MAYTAG WASHER Customer complaint that unit is not cleaning, cloths, ran diagnostics found f0e3(over loaded) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, started normal wash cycle, unit filled to normal level

Brian M.

MGS5770ADQ Maytag Range Cc that oven does not warm up Found igniter broken Went to use truck stock part and igniter is damaged ; ordrng 1 12400035 (igniter,oven), used 1 12400035 (IGNITER)

Brian M.

DFE29JSDISS GE Refrigerator Cc that unit UI does not work all the time, that a loud grinding whining sound last sometimes up to an hour, and ice build up on lower right corner of freezer Found water, crushed, and cubed buttons sunk in and really hard to make selections Found buttons on UI damaged Found fresh food evap fan making a grinding sound when fresh food doors are open for a few minutes Found freezer gasket compressed Needs evap fan Kit Needs Ui front keys and board Needs gasket replaced ; ordrng 1 WR14X10376 (gasket fz dgy es) and 1 WR17X13200 (display asm) and 1 WR49X25197 (EVAP FAN ) and 1 WR55X11144 (pcb asm led icon ui)

Corey L.

WRS322FDAW Whirlpool Refrigerator Customer complaint still not making ice after filter was changed, cycled ice maker, did not get water, water not coming out of water dispenser either, water is not getting to the unit, advised customer to have a plumber locate and repair the water supply line to the fridge, also advised to switch from the grey plastic to the copper lines; Job Cmpltd,

Corey L.

WRT311FZDW01 Whirlpool Refrigerator Customer complaint one side of fridge was hot at one time not any more, cannot hear any noises, both sides of fridge is room temp, unit is operating as designed;

Corina B.

LGHT2137NF6 Frigidaire Refrigerator CC that the ice maker is not working. The ice maker is not advancing. Will need a new icemaker. Called SM to order part. ; ordrng 1 241798231 (ICE MAKER 110.25)

Corina B.

MVWX655DW0 Maytag Dishwasher CC that the unit does not finish a cycle. Ran diag F7E1 – BASKET SPEED FAULT, ran a drain and spin. The agitator will not engage with the basket. Will need a new gearcase and hub. Cust does not want to repair.

Brian B.

MHWC7500YW0 MAYTAG WASHER Customer thought something may have gotten into pump and just wanted us to check trap and run diag. Removed pump filter, all clear. Ran test cycle. All functions normal.

Macaulay G.

WOS92EC0AS03 WHIRLPOOL RANGE Tested oven, found bake element not heating up in tandem with broil element. Tested voltage through bake element, not getting voltage during bake cycle. Office to order bake element.; ordrng 1 WPW10546517 (elmnt-bake)

Dan H.

GSS25GMHJCES GE REFRIGERATOR Customer complaint that doors are not working properly, found door closer lever and spring broken, ordering lever and spring; ordrng 1 WR11X10009 (lever assy ff side) and 1 WR1X2027 (spring closure)

Dan H.

KRFC300EBS KITCHENAID REFRIGERATOR Customer complaint of water drops on freezer section door, found moisture build up on mullion heater, showed customer humidity control(turned on), door gaskets are good and sealing, unit is operating as designed ; Job Cmplt

Chad P.

MDB7759SAS0 MAYTAG DISHWASHER Installed console. Op test ok. ; Job Cmpltd

Chad P.

GTDP490GD0WS GE DRYER Installed parts listed. Op test ok. ; Job Cmpltd

Brian B.

MFF2558VEM10 MAYTAG REFRIGERATOR Temp on ff 38, and fr 8 degrees found Icemaker not making ice and making loud grinding noise,replace with new one out of truck stock,opt test ok; used 1 W10884390 (ICE MAKER ASSY)

Robert A.

WHIRLPOOL REFRIGERATOR KBLP36MHB01 Ff 65, frz 14, found evap frozen, found bimetal open, replaced, cleared evap. Op test ok; used 1 10442411 (WP2321805///4393) from stock, , Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER MVWB835DW3 Upon arrival unit control panel not responding. Emptied standing water and ran diagnostics getting a f3e1 error. Console erratic not taking commands. Needs console and control; ordrng 1 W11112656 (CONSOLE) and 1 W11170706 (CONTROL ), schdld next appmnt for 7/5 THU !,

Dan H.

WRT311FZDW01 WHIRLPOOL FREEZER Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, found huge gaps between cabinet and liner, sealed gaps with silicon, op test good ; Job Cmpltd

Dan H.

MVWB835DC2 MAYTAG WASHER Customer complaint of f6e3 error code and now unit will not power up, no buttons working on user interface, unable to run diagnostics, control is recieving 120vac, ordering control and user interface ; ordrng 1 W11112658 (cntrl-elec) and 1 W11120178 (console)

Macaulay G.

WTW7000DW1 WHIRLPOOL WASHER Found error for stuck button. Customer was having issue of off balance loads. Tested all components. All tested ok. Ran calibration cycle. Washer running properly now. ; Job Cmpltd

Chad P.

MVWX655DW1 MAYTAG WASHER Found unit stored a few different faults for lid lock failures. Ran drain spin and normal wash. Lid lock is working correctly at this time. Advised to use as normal.

Chad P.

Brian B.

FGDS3065KFD FRIGIDIARE RANGE Oven not working. Found open thermal cutoff under cooktop.; ordrng 1 318578506 (thermostat)

Brian M.

FGGF3054KWG Frigidaire Range Cc that oven does not light Found igniter open no amps Replaced with truck stock OP TEST OK ; used 1 12400035 (IGNITER52.99)

Brian B.

TBF18SEB GE REFRIGERATOR Machine approx 40 yrs old. Found machine not defrosting. Found timer has failed and bottom of machine rusted out. Water dripping through bottom onto wiring harness and def control. Wiring harness is corroded and control burned out. Parts are NLA.

Corey L.

PFCS1RKZASS GE Refrigerator Customer complaint fridge is doing weird things on display and not cooling, unit was at room temp, fans nor compressor was running, display flashing 0s, unplugged evap fan and reconnected power to the unit, no change, smelling a weird odor from transformer on main board, ordering both boards for precaution customer would rather do it this way and return an un-needed part has to have to reschedule when we return; ordrng 1 WR55X11092 (interface dispenser 155.95) and 1 WR55X11098 (board asm main contr 157.81)

Corina B.

KDFE104DBL5 Kitchenaid Dishwasher Replaced The control. Brought core back for return ; Job Cmpltd,

Arthur V.

MAYTAG RANGE MER8700DH1 Replaced bake element. Op test no good. No 220 off of bd. To bake or broil. Needs bd ; ordrng 1 WPW10655840 (cntrl-elec), schdld next appmnt for 7/3 TUE !,

Arthur V.

KITCHENAID REFRIGERATOR KRFC300EBL01 Replaced wire harness with thermister. Customer to monitor temps. Op test good Told customer to give 24-48 hrs for temps to stabilize; Job Cmpltd,

Arthur V.

KENMORE DISHWASHER 665.13963K015 Found issue is with customer touch pad. Cancel button is stuck causing issue. Customer to repair himself. ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM03 Found ice cube jamming fingers on icemaker causing slow production but customer real complaint was not dispensing ice. Tested auger motor in both crushed and cubed positions op test good Tried to jump out icemaker no good. No 120 v to icemaker. No 120v out of main bd. Needs main bd ; ordrng 1 WPW10312695 (cntrl-elec), schdld next appmnt for 7/2 MON !,

Arthur V.

MAYTAG REFRIGERATOR MFI2269FRB00 Found ice maker faulty stopped in mid cycle. Need to order ice maker Cust not home until week of july 9 do not move up ; ordrng 1 WPW10300024 (icemaker), schdld next appmnt for 7/11 WED !,

Corey L.

CWE5800ACE Whirlpool Oven Customer complaint top oven only reaching 225 in bake cycle, found bake element open, unit needs top oven bake element; ordrng 1 WPY04000066 (elmnt-bake 662)

Corey L.

WTW5540SQ0 Whirlpool Washer Customer complaint during agitation clothes get tangled around agitator, found dogs wore out, quoted, replaced with ts dogs, op test good; used 1 80040 (DOGS 4.33)

Corina B.

CVE3401B Jenn-Air Cooktop Replaced the parts listed Optest ok

Brian M.

WRS526SIAE Whirlpool Refrigerator Cc that fridge is freezing Ff 45 Fr at 18Unit would not go into diagnostics and would not power off at ui Needs Ui replaced ; ordrng 1 WPW10372206 (cntrl-elec)

Corey L.

JFI2089AES2 Jenn-Air Refrigerator Installed end speed, op test good, customer also wants chiller door replaced it is cracked, ordering chiller door,

Corina B.

JRSD209TW Jenn-Air Refrigerator Replaced the icemaker. Optest ok

Corina B.

KAWE670BWH1 Kitchenaid Washer Replaced the timer and the agitator dogs from t/s. Optest ok JRSD209TW Jenn-Air Refrigerator Replaced the icemaker. Optest ok

Macaulay G.

HSM25GFRESA HOT POINT REFRIGERATOR Replaced defrost heater in refrigerator. Now working properly.; Job Cmpltd

Brian B.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR frost building up in top of freezer. Found an air leak in top right corner of freezer door. Used steamer to reform gasket. Adjusted top hinge. Door now sealing. Op test ok.; Job Cmpltd

Dan H.

WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, confirmed, found freezer section door gasket not sealing at top, used heat to adjust seal and petroleum jelly to help gasket stick to cabinet, op test good ; Job Cmpltd

Macaulay G.

JBP67C0M2WW GE RANGE Replaced bake element in oven. Oven now operating properly

Macaulay G.

DFE28JSHBSS GE REFRIGERATOR Replaced FF evaporator fan, plugged in update for software. Refrigerator is operating properly.; Job Cmpltd

Chad P.

NTW4516FW2 AMANA WASHER Found unit running pump with all lights off. Control not responding. Pressed and held cancel and pump stopped. Unit appears to have gone into a suds lock. Ran normal wash. Now operating correctly. Op test ok. ; Job Cmpltd

Brian B.

KRFC704FPS00 KITCHENAID REFRIGERATOR Removed right door and crisper frame. Used steamer to cut through massive ice buildup on ff evap. Replaced cover and control board. Set temps. Op test ok; Job Cmpltd

Corey L.

JFI2089AES2 Jenn-Air Refrigerator Installed end speed, op test good

Brian M.

WRT311FZDM00 Whirlpool Refrigerator Installed bimetal OP TEST OK

Corina B.

WTW4950XW2 Whirlpool Washer CC that the unit will not drain. Found a sock in the drain pump. Ran a calibration and a rinse and spin. Optest ok.

Dan H.

WRX735SDBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice and door gasket is torn, found ice bin full and ice maker mid cycle, right side fresh food section door gasket is torn, ordering new door gasket ; ordrng 1 W10830274 (gasket-fip)

Chad P.

WFG505M0BW1 WHIRLPOOL RANGE Installed valve assy. Ran bake at 350. Op test ok. ; Job Cmpltd

Dan H.

GTDP740ED0WW GE DRYER Customer complaint that lint filter assembly is cracked, confirmed, unit needs new lint filter assembly ; ordrng 1 WE18M56 (grid asm)

Macaulay G.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Replaced thermistor and control box assembly in refrigerator. Refrigerator is operating properly.; Job Cmpltd

Macaulay G.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR Replaced evaporator motor assembly in freezer. Refrigerator now operating properly.; Job Cmpltd

Chad P.

GI6FARXXY07 WHIRLPOOL REFRIGERATOR Cc that unit is not making ice. Temps seem off. Seals don’t seem to be right and water from disp is to warm. I.m. Is just making a loud ticking noise and can’t cycle. Found both gaskets ripping at corners. Temps check good at this time. Water temps are normal. Advised the first cup will be the warmest. Unit temps are set correctly. Needs I.m. And seals replaced.; ordrng 2 W10443238 (door gasket)s and 1 W10882923 (ICE MAKER),

Corey L.

Kitchenaid Hood Customer complaint of loud noises during operation, confirmed loud rattling sound heard like something is binding blower, found damper came detached from plastic hood, no damage done, reassembled damper and damper hood, op test good

Brian M.

MVWC425BW0 Maytag Washer c that unit does not finish cycle Ran diagnostics found error for shifter Ran auto test Could not duplicate

Brian M.

Maytag Washer Cc that unit will not lock Found lock clicking but not engaging Needs lock replaced used 1 W10404050 (LATCH)

Corey L.

GTS16DTHJRWW GE Refrigerator Customer complaint of a noise when it’s cooling, found evap fan motor shaft loose and vibrating when spinning, quoted for repair, used ts evap, op test good; used 1 WP2315539 (MOTOR-EVAP) from stock

Corina B.

WRF767SDEM01 Whirlpool Refrigerator Replaced the parts listed. Optest ok

Dan H.

596.68142891 KENMORE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 38 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, tapped system, found in a 10” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator; ordrng 1 R0170047 (evaporator) and 1 W10309994 (compressor)

Chad P.

KUDE70FXSS3 KITCHENAID DISHWASHER Found wheels for lower rack falling off. Needs all wheels replaced.; ordrng 4 W10195416V (WHEEL ASSY)s

Macaulay G.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found air tower cracked due to ice build up in freezer. Per service pointer, ordering fan kit and air tower assembly. Put silicone around freezer door per service pointer.; ordrng 1 W10916494 (blade-fan) and 1 W11126274 (air-tower)

Brian B.

WRF993FIFM00 WHIRLPOOL REFRIGERATOR CC that ff not cooling and Icemakers not working. Found ff evap iced up. Removed door , crispers, and evap cover. cover is deteriorated. Called TL, He said per ser pointer check date codes on Icemakers and water valve. Both Icemakers and valve and Orion board will need replaced. Also, per ser pointer for icing evap, cover and sr2 board will need replaced. Styrofoam cover is deteriorating due to ice. Also, Mark said to remove drain tube and and seal with permagum where it contacts bottom of unit. Allow 2 hrs for return visit. ; ordrng 1 W10889841 (COVER) and 1 W10898228 (ICEMAKER ) and 1 W10898289 (ICEMAKER ) and 1 W11164517 (ORION BOARD) and 1 W11169503 (SR2 BOARD) and 1 W11194380 (WATER VALVE)