Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed new drain hose, op test good"

Near Falls Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WALL OVEN KITCHENAID KODE500ESS02 "Customer complaint that oven floor cracked after self clean, found two indents in over floor(see pics), indents are cosmetic damage and do not render unit unusable, oven floor is not a replaceable part, unit is not repairable"

Near Mill Hollow Dr, Moreland Hills, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFG320M0BS3 Replaced parts. Tested. Good. Op test ok

Near Crossburn Ave, Cleveland, OH 44135
Dan H.

Dan H.

DRYER WHIRLPOOL WED5320SQ0 "Customer complaint that unit is not starting, confirmed, found door switch broken, jumped out, unit started, installed new door switch, op test good, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 3406107 ("

Near Longleaf Rd, Warrensville Heights, OH 44128
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2776DEM00 Cc unit not cooling Found leak coming from bend on cap tube tubing Needs evaporator and filter drier Spoke to office advised to order parts .. no charge ; ordrng 1 W10143759 (drier (service)) and 1 W11116006 (evaporator)

Near Misty Glen, Ravenna, OH 44266
Jason N.

Jason N.

WASHER MAYTAG MVWB765FW3 "Cc unit not draining completely on delicate cycle onlyCustomer states it leaves a little water left over at the end of the cycle. Ran diagnostics, no codes stored. Ran auto test all functions passed. Ran delicate cycle, let fill up to water level, then canceled drain. Drain completely, no water left in tub. Unit working as designed. Advised customer that by default, spin speed is on low and may not fully extract water from load. She insisted it’s fine on low speed."

Near Marshfield Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Customer complaint that unit is not making ice, found water supply turned off, turned on and advised customer to monitor"

Near S Miles Rd, Cleveland, OH 44128
David R.

David R.

DRYER MAYTAG MGDC465HW0 "Cc no operation. Found door switch not in correct position, corrected, started unit, heat cycled. Op test ok"

Near W 57th St, Cleveland, OH 44144
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8200YW0 Installed valve. Ran auto test. Op test ok

Near Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc unit not dispensing ice or waterBrand new unit, checked filter install, filter not fully turned into filter head. Water dispense is very slow, low pressure. Checked water source in to unit, bullet valve tap, valve barely opened. Opened valve, then rechecked water dispense, dispense good. Ran manual ice maker test, indexed and filled with water. Op test good."

Near Dickens Dr, Richmond Heights, OH 44143
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4616FW0 "CC that there is a noise in a spin. Ran diag F7E5 – SHIFTER fault, found the strike broken. There is water in the drain pan. Started a rinse and spin with towels found the gear case is slipping. Drain pan is full of water, due to the nurses filling a bucket up with water, causing the water in the pan. ; ordrng 1 W10678690 (harns-wire) and 1 W10721967 (drive pulley) and 1 W10837741 (lid strike) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 WPW10006384 (drive belt)"

Near Higley Rd, Rocky River, OH 44116
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc not operating. Plugged in unit, drain pump came on, let go and then canceled it out. Basket is spinning freely. No error codes. Hoses are correct. Blew through pressure tube to clear if any debris. Customer also had questions about soak cycle, referred over to owners manual. Soak may only last up to 4 mins on this unit. Op test ok.**** soak, has no spin. Use this cycle to soak small spots of set in stains on fabrics. The washer will use intermittent agitation and soaking. After time has expired, water will drain, but the washer will not spin. Cycle is complete."

Near Colburn Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER MAYTAG MHW3505FW1 "CC that there is an error code f9e1. Ran diag F3e1 pressure hose, F9e1 Long drain. Drain pump is not spinning. Checked pressure hose, clear. Will need a main control, pressure switch and drain pump. ; ordrng 1 W11201284 (cntrl-elec) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"

Near Maple Ridge Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

RANGE JENN-AIR JMW3430WS01 "Found error code f8e0 slow speed fan ; ordrng 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inglewood Ave, Rocky River, OH 44116
Joe O.

Joe O.

RANGE WHIRLPOOL WFE320M0EB1 Cc: crackling noise and smoke coming from switchFound old switch shorted out and burned up. Replaced switch. Op test ok

Near Plains Rd, Mentor-on-the-Lake, OH 44060
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2622MWJ Installed auger motor. Op test ok

Near Bishop Rd, Geneva, OH 44041
Jeff M.

Jeff M.

DRYER CROSLEY VED6505GW0 High limit cut off fuses is open needs replaced. ; ordrng 1 W10900067 (cutoff-tml)

Near Lander Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Whoever put the installation kit on the dishwasher over tighten the water hook up and cuts the rubber gasket causing it to leak

Near Grenleigh Rd, Lyndhurst, OH 44124
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC1 "Customer complaint that unit is not washing, ran diagnostics found f8e1(long fill) and f0e3(over loaded) error codes, found hot water supply valve turned off, turned hot water on, started normal wash cycle, unit filled and began washing, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near E 85th St, Garfield Heights, OH 44125
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Customer never received the water guide. Will need to order part; ordrng 1 WP67002743 (guide- wat)

Near Edgepark Cir, Strongsville, OH 44149
Jason N.

Jason N.

RANGE JENN-AIR JJW3830DS02 "Installed UI panel. Ran bake test, setup WiFi for customer. Op test good."

Near Rachel Ln, Richmond Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL MFI2665XEM7 "Cc unit making vibrating noiseConfirmed noise, coming from freezer. Evap fan hitting ice. Pulled evap cover, found a chunk of ice around fan blade. Ran bimetal test 6, checked closed. Ran test 38 force defrost, heater came on. Cleared ice from evap fan. Op test good."

Near Worrell Rd, Willoughby, OH 44094
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WML75011HZ0 Customers issue is if he does not place something dead center of the turntable the turntable falls off of the turntable support tt. There is no fix for this problem I just told him to make sure he’s putting things in the center of the turntable this will prevent the issue 100%.

Near Saratoga Ct, Beachwood, OH 44122
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED99HEDW0 Call whirlpool spoke to austin I’m not very familiar with this unit but customer complaints that hybrid filter light will come on every two cycle when it supposed to come on every 5 cycles found a sheet of lint inside in the back of screen I believe it may be a cause of unit thinking is dirty but can’t get inside to clean it whirlpool said that I would have to disassemble completely to get to it also this is a stack unit i will need a second technician that work on this unit more for training purpose also charge whirlpool double labor ; schdld next appmnt for 11/5 TUE 8-11

Near Lake Ave, Lakewood, OH 44107
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW3 "Installed new control and user interface, op test good"

Near Temple Ave, Mayfield Heights, OH 44124
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Installed gearcase and new drive motor, op test good"

Near Greyton Rd, East Cleveland, OH 44112
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool in fridge Found ff evap covered in ice Ran thermistor test Thermistor shorted Needs evap fan kit ; ordrng 1 W11033168 (harns-wire)

Near Lindsay Ln, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed freezer door, tested dispense, set temps to recommenced. Advised customer to allow up to 24 for ice production."

Near Hidden Springs Dr, Chardon, OH 44024
Jason N.

Jason N.

WASHER ROPER RTW4516FW2 "Cc unit only filling with hot water.Ran manual fill tests, hot water coming up when calling for cold, and vise versa. Water lines correct on unit, however, wall valves are backwards plumbed to sink which has the hot water on the right hand side. Corrected water line hookups. Restested. Op test good."

Near Doan Ave N, Painesville, OH 44077
David R.

David R.

WASHER MAYTAG MVWB835DW3 "Replaced parts, ran Test 51/52. Op test ok."

Near Snow Rd, Parma, OH 44129
Joe O.

Joe O.

RANGE HOT POINT RGB790SEH1SA Cc: not heating properlyRan test bake. Found igniter only pulling 1.5 amps. Unit lit after a few mins at 1.5 amps. Spoke to BJ he stated the igniter is probably bad and when cycling heat it probably won’t re-ignite. Needs bake igniter. Installed bake igniter ran test bake to 350. Unit preheated and cycled heat. Op test ok; used 1 12400035 (IGNITER5299) from stock

Near Green Rd, Madison, OH 44057
David R.

David R.

DRYER MAYTAG MEDB765FC0 "Cc of sensor drying. Took off kick plate, found wire disconnected from sensor, tested out sensors, put wire back on, tested, good. Op test ok."

Near Park Dr, Brook Park, OH 44142
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed Ice maker and control Ran test harvest OP TEST OK

Near Lake in the Woods Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER MAYTAG MVWB855DC1 Cc unit gave error and then no longer worked Found stored error of f6e3 and f6e2 Could not run diagnostics Installed control and UI Ran auto test and calibration OP TEST OK

Near Regal Oaks Cir, Aurora, OH 44202
David R.

David R.

FREEZER FRIGIDAIRE LFFH20F3QM0 "Cc no cool. 120 coming into unit. Control temp not sending 120 to compressor, bypassed and compressor came on. Ordering temp control.; ordrng 1 LFFH20F3QM0 (CONTROL TEMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Castlereagh Ln, Strongsville, OH 44136
Brian M.

Brian M.

RANGE WHIRLPOOL RBD305PVS00 Cc of unit shutting off Found UI dead but lights still working Needs control board assembly Control board is NLA

Near Sapphire Ln, Streetsboro, OH 44241
Brian M.

Brian M.

RANGE KITCHENAID KFEG500EBS2 Cc left front only works in high Found left front to only be running on high even when low is selected Needs switch and element Customer is stating unit was installed in May and will call and get updated info sent over

Near Sappwood Dr, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Complaint unit not sensing Plugged unit in found unit in pump mode Reset board Ran Diagnostics no error codes Ran manual test OP TEST OK Ran calibration OP TEST OK

Near Nicholas Way, Kent, OH 44240
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW1 Ran diagnostic no error code ran calibration and auto test pass ran four large towels pass no noise found

Near Hollow Wood Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Check temperature 5 degrees on freezer and 37 degrees fresh food section also ran diagnostic thermister good ran compressor good advise customer is not easy to diagnose the unit when is working you can’t duplicate check voltage on out let 123 v going to control 122 if I take a guess would be either start device or control but cause is working customer will try with start device but he will install him self ; used 1 8201786 (STARTER) from stock

Near Hyannis Port Cir, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM0 "Replaced the control. Ran a calibration. Checked the ui lights, good. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced the wire harness and motor. Optest ok.

Near S Sagamore Rd, Fairview Park, OH 44126
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDR25SHWH1 Cc of child lock on No response on UI when trying unlock unit. To unlock hold energy save button for 4 seconds . No response tried several times Needs panel control Customer does not want to repair EST only

Near Riverview Rd, Brecksville, OH 44141
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW0 Cc unit is stating it taking an hour to wash clothes and that it makes a noise during wash Ran Diagnostics found error F0e3 overload Customer has clothes in washer i ran a cold wash cycle Let unit fill up and get to wash cycle let it run for 10 min in wash cycle Let unit fill up a second time to wash cycle let run for 4 min Ran and test unit for over an hour Unit is functioning as it should at this time can not duplicate an issue Ran calibration OP TEST OK

Near Shirley Ave, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFS20EVMS11 CC that the unit is not cooling. Ff 77 Fz 77 ran diagnostics found compressor not starting. Used start device compressor started with 3.1 amps. Replaced start device from surplus truck stock. Optest ok. ; used 1 WPW10448874 (START DEVICE 6271) from stock

Near Indian Mound Rd, Cleveland, OH 44125
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC415EW1 "Found washer with water inside drain using shot vac took drain pump out found jewelry inside clear out ran diagnostic delete error codes ran calibration and auto test pass it drain all water out,opt test ok"

Near Lauderdale Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW1 Replaced the control and valve. Brought core back for return. Ran a calibration. Optest ok.

Near Marra Dr, Bedford Heights, OH 44146
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc of plastic smell. Let customer know that when the unit is new there is a plastic smell to it. A lot of the components are plastic and are inside of an enclosed area. Also found customer had ice maker on and cycling without water being turned on from house. If the ice maker cycling without water the heater is still being turned on and can cause that plastic smell. Put up arm to shut off ice maker. Op test ok.

Near Twin Oaks Dr, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG MVWC360AW0 "Cc unit not advancing. Control not needed, returning. Found lid lock error code. Replaced from t/s and tested in manual mode, tested in test cycle. Good. Op test ok.; used 1 W10404050 (LATCH) from stock"

Near Royalton Rd, North Royalton, OH 44133
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHV01 Cc of noise Found noise to be normal and be coming from compressor Made sure feet on compressor are tight and made sure no copper tubing was vibrating OP TEST OK

Near Concord Ct, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB4949SHW The unit was not balanced or unlevel I re-leveled the legs in the door now shuts properly

Near Chase Dr, Mentor, OH 44060
Jeff M.

Jeff M.

DRYER AMANA NED4655EW1 The unit is not getting 240 only 120 cust needs a electrician

Near Lander Rd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Tech line is not required customer is only using the dishwasher once a week causing a film to build inside the dishwasher I recommended to customer to start cleaning the dishwasher once a month with affresh. Start using a heavy duty cycle along with hi temp wash.

Near Elizabeth Dr, Perry, OH 44081
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Replace motor and capacitor ran diagnostic delete error codes unplug unit to reset control ran calibration and auto test pass ran some towels on rinse and spin pass,opt test ok"

Near Falcon Crest Ave, Avon, OH 44011
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WML55011HB3 Replaced the door. Optest ok.

Near Weatherby Dr, Mentor, OH 44060
Dan H.

Dan H.

WASHER MAYTAG MVWB766FW1 "Installed new tub, baste , and gearcase, op test good"

Near King Memorial Rd, Mentor, OH 44060
Corina B.

Corina B.

RANGE WHIRLPOOL WFE770H0FZ2 Replaced the hinges. Optest ok.

Near Weatherby Dr, Mentor, OH 44060
Dan H.

Dan H.

WASHER WHIRLPOOL MVWC400XW3 "Customer complaint that unit is trying to sense mid cycle and will not complete cycle, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, ran manual test cycle unit will not agitate unit does spin, called whirlpool techline spoke to Kurt, suggested looking at splutch and linkage, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"

Near Lyndale Rd, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FRT18S6JQ0 The unit is leaking onto the top shelf most likely it’s humidity. I took the back panel of the freezer off and I was not able to find any ice build up the drain is clear.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near W Main St, Geneva, OH 44041
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED9200SQ0 The unit has an F 70 code which is a miscommunications with the main control tech sheet recommends the control board to be replaced; ordrng 1 WPW10110641 (cntrl-elec)

Near Munn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc of unit not washing Found sump getting power Needs sump assembly Customer got coverage from whirlpool and got a reference number WMV5C00APL1; ordrng 1 W11085683 (pump&motor)

Near W Lake Blvd, Kent, OH 44240
Jeff M.

Jeff M.

WASHER MAYTAG WFW5620HW0 The unit will consistently get stuck at one minute and spin for a considerable amount of time until the cycle is interrupted needs a new control; ordrng 1 W11322903 (cntrl-elec)

Near Blanchester Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Upon my arrival customer showed me a video of what the refrigerator was doing because at this particular time the unit was not making any noises. I put the unit in a force defrost cycle the noises were not similar to the video. I checked all the moving components all checked good. Customer called Whirlpool customer service and she has received a file number because the unit is not repairable.

Near Overlook Brook Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

RANGE JENN-AIR JDS9860CDB00 "Customer complaint that left side burners are too high, burner valves are already set to lowest setting, unit is operating as designed"

Near Melrose Ln, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW1 "Customer complaint that on normal wash cycle all spin speed options are not able to be selected, advised customer that this is normal, unit is operating as designed"

Near State Rd, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503EBS01 Installed motor and control. Tested dispenser. No good. Tested voltage to motor. Still getting fluctuations. Tested voltage to bottom of door. Found no fluctuations. Ohmed harness from bottom of door to motor. Found harness open. Needs door.Office to reschedule; ordrng 1 LW10864696 (dor-fip)

Near Garrison Rd, Ashtabula, OH 44004
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHN0 "Installed new pump and motor asm, op test good"

Near W Park Rd, Cleveland, OH 44111
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 CC that there is food freezing in the ff. The control was at the coldest setting. Took temp ff 35* Fz 5*. Set control to recommend setting. Optest ok.

Near Columbia Rd, North Olmsted, OH 44070
Corina B.

Corina B.

WASHER MAYTAG MVWX700XW1 "CC that the unit is leaking. Found the dispenser is leaking from the cold valve. Will need a new valve. ; ordrng 1 W11158805 (housing 14468), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bonnie Bank Blvd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint auto fill dispensing is off and it’s leaking some water randomly onto top of freezer seal, confirmed, calibrated water, tested mullion, found mullion heater not heating, mullion heater circuit ohmed out, user interface not sending power to heater, unit needs user interface ; ordrng 1 W11228269 (panel-ui)"

Near Shannon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Installed ice maker housing and auger motor and solenoid OP TEST OK

Near OH-43, Kent, OH 44240
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Cc of unit frosting up In freezer and no cool in fridgeFound vent holes to have ice build up Cleared up iceAdvised on making sure doors are closed OP TEST OK

Near OH-44, Atwater, OH 44201
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MFI2569VEB "Installed new control, op test good"

Near Montville Ct, Warrensville Heights, OH 44128
Joe O.

Joe O.

DRYER SAMSUNG DV40J3000EW/A2 Cc: not heatingFound element open. Needs heating element. Customer does not want to repair at this time

Near Sycamore Rd, Mentor, OH 44060
Joe O.

Joe O.

DRYER WHIRLPOOL WED4815EW1 Cc: not tumblingFound belt broke. Needs belt. Replaced belt. Ran test cycle. Op test ok; used 1 341241XXX (XXXDO NOT RESTOCKXXX) from stock

Near Knollwood Ridge Dr, Mentor, OH 44060
Joe O.

Joe O.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 Installed control. Ran multiple test cycles. Op test ok

Near Meadowlawn Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 Customer said she smell chemicals after a load ran rinse and spin no smell ask her what detergent she use for washing she uses trader joe liquid laundry detergent he and borax detergent booster ask her to put it in washer ran rinse and spin again wants washer almost fill ask her if she smell the chemical she smell she say yes so the same smell i smell comes from the borax pouder she using advise her not to use that to use another detergent she said is not the borax or the cheap detergent explain her there is nothing in the basket that will smell like chemical is what ever she put in it ask her to run a clean washer with affresh pill if she still smell to call for a second opinion I don’t think anything going on with washer machine at all I think what she load it in with is making the smell she requesting and second technician call bj and spoke to him for situations of smell ask me to open top and smell around did not found smell spoke to ed from tech line 7

Near Waverly St, Berea, OH 44017
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC704FBS01 Cc of shelf glides are broken on third shelf and third shelf broken Parts that are on order are correct but not yet arrived Found glides broken and not rotating Needs 4 glides Customer stated that he can install the shelf when it comes in; ordrng 2 W10817921 (stud-shelf)s and 2 W11226828 (stud-shelf)s

Near CHERRYBANK Dr, Solon, OH 44139
David R.

David R.

FREEZER WHIRLPOOL WRF555SDHV02 "Replaced parts, set temps. Op test ok"

Near Gate Post Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

WASHER MAYTAG MHW3505FW0 "The pump failed I took the pump apart it’s clean but not working needs a new pump; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodside Dr, Geneva, OH 44041
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB766FW1 "Installed new valve and housing, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Recovered refrigerant, replaced drier, pulled 28”vac w/ pump, watched, good, charged 6oz r134a, unit cooling, pressures good. Checked FF evap, made sure nothing was leaking from old one, no dye. Found as soon as touched old Filter drier it came right off steel line. Op test ok."

Near Strongsville, OH 44149
Dan H.

Dan H.

DRYER MAYTAG MGD6630HW0 "Installed new control, op test good"

Near Parkside Trail, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5HHAXVB01 "Installed ice auger shaft, seal and ice container, op test good."

Near Kneale Dr, Lyndhurst, OH 44124
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334GPS0 "Replace control,latch and strike,ran diagnostic,opt test ok ,also found dishwasher loose on cabinet advise customer to screw it into it will stay tight and strong inside cabinet so it won’t move"

Near Columbia Rd, North Olmsted, OH 44070
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFT2772HEZ00 "Installed ice maker, ran harvest test 54 and water fill test 45. Both tests passed. Op test good."

Near E 125th St, Cleveland, OH 44108
Jason N.

Jason N.

WASHER MAYTAG MVWC425BW1 "Installed suspension, ran auto test and calibration. Op test good."

Near E 109th St, Cleveland, OH 44108
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSC48FMS00 "Replace bi metal whirlpool ask me to replace,opt test ok"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER MAYTAG MVWC400XW4 "Cc unit not completing cycles, stays on washRan diagnostics found code f7e5 for shifter fault. Ran auto test, all functions passed. Replaced shifter using truck stock. Op test good.; used 1 WPW10006355 (ACTUATOR) from stock"

Near E 109th St, Cleveland, OH 44108
Jason N.

Jason N.

DRYER MAYTAG MEDB835DW "Cc unit not drying clothesRan diagnostics, found codes f4e3 for restricted airflow. Checked airflow at back on unit, good airflow, unable to check venting as vent runs through wall and out below roof on second story. Asked customer about vent cleaning, she says never. Advised customer that she will need to contact vent company to access and inspect venting."

Near Cebarberry Ln, Painesville, OH 44077
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace part opt test ok

Near Perry Ct, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced slides, op test good"

Near Linden Ln, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "CC that unit is not cooling. Checked the light turning off in the freezer, good. Removed the damper cover, clear and open and closing. Called t/l. Unit is getting replaced threw whirlpool."

Near Homewood Dr, Lakewood, OH 44107
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker and water valve. Advised cust to replace the Advised cust to replace the saddle valve with an inline valve. And to replace the plastic water line with a copper or braided flex line. Optest ok.

Near Park Ave, Cleveland, OH 44105
Jason N.

Jason N.

RANGE KENMORE 790.7523331 "Cc unit not ignitingConfirmed no ignition on any burners. Unit needs spark module.; ordrng 1 5304508269 (spark module kit5340), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sara Lee Dr, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW3 "Cabinet is damaged. Took pictures. Advised cust to look at cabinet before we come back.; ordrng 1 W10676680 (cabinet), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Covington Pl, Avon, OH 44011
Corina B.

Corina B.

RANGE KITCHENAID KGRS505XSS02 "CC that the left front and center burner do not light. Found the center and left front burner are seized. Cust only wants to repair the left front burner. Office to order part ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wood Creek Dr, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced the hinge and cover. Optest ng. Found the cabinet is bowed in. Cust just moved, did damage to the cabinet. Called t/l JK, unit is non repairable."

Near Russell Ln, Cleveland, OH 44144
David R.

David R.

RANGE KITCHENAID KSGB900ESS1 Cc of knobs. Found Bezel Knobs will not stay on. Customer to contact whirlpool for bezel knob kit. Customer said she can put on herself and if anything comes up will contact whirlpool or us.; saved tckt

Near Mazepa Trail, Cleveland, OH 44134
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced the light switch. Optest ok.

Near Barbara Dr, Strongsville, OH 44136
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5000DW3 "CC that there is a rubbing noise. Found the idler pulley, loose. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

Near Big Creek Pkwy, Middleburg Heights, OH 44130
David R.

David R.

DRYER MAYTAG MEDC215EW0 "Replaced part, tested, heated, cycled. Op test ok"

Near Kimberly Cir, Oberlin, OH 44074
Gabriel P.

Gabriel P.

RANGE MAYTAG MER8700DS1 Found three pron wire burn and l2 on terminal call tech line spoke to butch customer will call safety team to see if they would cover for parts do not order parts till customer paid or whirlpool send and authorization number will need terminal block and harness Part number 5304409888W10349714; O-emld tckt

Near Washington Ave, Lorain, OH 44052
David R.

David R.

MICROWAVE WHIRLPOOL WMH32519HV4 "Cc plastic plate that they were using to cover food in microwave instantly caught fire at one point. Said after it happened once or twice with the same plastic plate, it hasn’t happened again. Took pictures of the inside of unit, no damage, no signs of damage anywhere, heated up a cup of water, heated good. Light on bottom working. Customer doesn’t use metal rack. 120 coming from outlet. Everything working properly today.*** advised to use different top cover, something microwaveable, look in owners manual."

Near Great Oaks Pkwy, Independence, OH 44131
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 "Replaced part, tested, good. Op test ok."

Near Oakwood Dr, Olmsted Falls, OH 44138
Jeff M.

Jeff M.

WALL OVEN WHIRLPOOL WOS92EC7AS "The thermal fuse is open. Customer told me the display went out when the customer opened the oven and let it cool on its own with the door wide open. I explain to the customer when you do that the heat is running right past the front consul and that will blow the fuse; ordrng 1 WPW10545255 (fuse-thrml), used 1 WPW10545255 (FUSE-THRML) from stock"

Near Groveland Rd, University Heights, OH 44118
David R.

David R.

DRYER MAYTAG MEDX655DW0 "Cc no heat. Tested on high, checked airflow outside of house, good. Took off bent and checked back, good. Heat cycling at 205* on high. Op test ok"

Near Slate Dr, Berea, OH 44017
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW1 "Cc: off balance, shuts off during cycleFound error codes f0e3(overload) f0e5(off balance) and f9e2(water ring detected). Checked suspension. Ran auto test and calibration. Drain pump is functioning. Pressure hose is not kinked or disconnected. Ran drain and spin. Basket is well balanced. Unit is functioning as designed. Op test ok"

Near Doyle Rd, Jefferson, OH 44047
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit does not start. Checked power at control 0 volts. Checked the power at the terminal block 0 volts. Will need an electrician. Optest ok.

Near Anita Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Customer is telling me her food is spoiling within two days refrigerator the unit needs a new control. The unit temperatures appear to be normal there must be fluctuation throughout the day or the control is not working properly; ordrng 1 W11357371 (CONTROL )

Near Birchwold Rd, South Euclid, OH 44121
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 "Issue with water leaking. Found when replacing valve that water line hooked up from valve to refrigerator was not completely pushed in. Corrected and also made sure everything was tightened, no new damage. Prior damage before we came out and installed new part. Op test ok."

Near Andover Dr, Parma, OH 44134
Corina B.

Corina B.

DRYER WHIRLPOOL WGD6620HC0 "CC that the unit is not heating and there is a vibration. Checked outside vent, clear. Checked the outlet thermistor, good. Checked the gas coils, good. Let unit run for 20 minutes, cycled every time. Found the blower wheel full of lint, cleaned blower wheel. Advised cust to clean moisture strips with alcohol wipes. Optest ok"

Near W 4th St, Brooklyn Heights, OH 44131
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2269VEM From the customers description sounds like she left the door open there is no frost inside the freezer at this time everything tested good

Near Strumbly Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

MICROWAVE FRIGIDAIRE FGMV175QFA "As soon as you turn the microwave on the trips the breaker and tested the low side all that works the light turntable fan speed low and high all operate fine as soon as you try to eat some thing the relay closes on the motherboard and trips the breaker. The unit needs a new trains. Est ; ordrng 1 5304464075 (hi volt transformer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Whiton Rd, University Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4855HW1 "Unit was in flood mode when plugged in, cleared, ran diagnostics found f8e1 long fill no fill, hose is mounted too low see pics, advised customer to install drain hose to sink or standing pipe at least 39” from the ground, calibrated, unit is operating as designed, new control not needed taking for return"

Near E 117th St, Cleveland, OH 44105
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GB2FHDXWS06 Cc: leaking from ice makerCustomer states they replaced the ice maker in March of 2019. Found ice maker overfilling. Adjusted water set screw. Did not help. Needs ice maker. Customer does not want to repair at this time

Near Plymouth Brown Rd, Ashtabula, OH 44004
Joe O.

Joe O.

WASHER MAYTAG MVWB855DC2 "Cc: smoking/ burning smell, not workingUnit is receiving proper power. Entered diagnostics, Found error codes f2e1(stuck key) f6e3(communication error) f5e1(lid switch fault) and f9e1(drain pump system error). Found no burning smell or smoke. Ohmed out heater, heater has 14.4 ohms. tested heater. Ran auto test and calibration. Needs control and ui; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)"

Near Buckingham Pl, Painesville, OH 44077
Jason N.

Jason N.

RANGE AMANA AGR5330BAW3 "Cc unit door seal brokenCustomer has pop, but it’s several months out of one year with no extended. Customer stated someone she called told her she wouldn’t be charged because it’s only out a few months. There is no auth number for this job from wp, an estimate was built. Advised customer to call wp to obtain an auth number. Auth . ; ordrng 1 WPW10535778 (gaskt-door)"

Near Bayridge Blvd, Willowick, OH 44095
Joe O.

Joe O.

WASHER MAYTAG MVWB766FW1 Installed control and lid lock. Ran auto test and calibration. Op test ok

Near E Center St, Conneaut, OH 44030
Dan H.

Dan H.

WASHER WHIRLPOOL WFW92HEFC0 "Customer wanted unit inspected after moving it without shipping bolts, suspension is good, bellow is good, all hoses good and mounted, unit is operating as designed"

Near Stroup Rd, Atwater, OH 44201
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAYM6 "Cc unit not washing correctly. Found no heat error code and dispenser code. Ran test cycle heat element did not come on, found heater open. Dispenser letting rinse out bugs itself, just running right out. Ordering element, dispenser and thermostat.; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat) and 1 WPW10605015 (dispenser)"

Near Cocoa Dr, Parma, OH 44134
Joe O.

Joe O.

RANGE FRIGIDAIRE FES367ASG Installed control. Ran test bake to 350 degrees. Op test ok

Near Creek Point, Rock Creek, OH 44084
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Cc unit not dispensing ice correctlyCustomer states sometimes ice will be crushed when asking for cubes or vise versa. Replaced solenoid switch and ice container using customer supplied parts. Ran op test selecting both cubes and crushed. Op test good. Advised customer it’s not uncommon to see a few cubes when crushed is selected or some crushed when cubed is selected.

Near Bar Harbour Ln, Mentor, OH 44060
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced ui, op test good"

Near W 59th St, Cleveland, OH 44102
Jason N.

Jason N.

WASHER GE GTWN4950L0WS "Cc unit making noise in agitationRan wash test, found noise when agitating. Checked drive in unit, found driveshaft drive assembly coming apart, lot of ball bearings and pieces of metal debris underneath. Unit needs drive shaft assembly. Customer not repairing at this time, estimate only."

Near Quentin Rd, Eastlake, OH 44095
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706ESS00 Cc: intermittently not cooling properlyFound temps at 40 degrees in ff section and 4 in freezer. Customer states unit was at 52 degrees for 2 days then temps returned to normal. Found no stored error codes. Could not duplicate issue. Op test ok

Near Vista Lago Cir, Painesville, OH 44077
Joe O.

Joe O.

WASHER WHIRLPOOL MVWC400XW3 Installed control and harness. Ran auto test and calibration. Op test ok

Near Lyndale Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KHMS2050SSS3 Found fan buttons broken also found the tip of magnetron burn check amp but it was jumping up and down wouldn’t give me a reading check voltage from inverter black and blue wire 122 v ordering mag and inverter by bj help ; ordrng 1 8206079 (magnetron) and 1 W10217711 (inverter) and 1 WPW10116263 (support) and 1 WPW10403040 (cntrl-elec)

Near Wildwood Dr, Westlake, OH 44145
Joe O.

Joe O.

WASHER MAYTAG LAT9593AAL Cc: out of balanceFound unit has a little bit of shake. Pulled panel. Everything is in tack. Op test ok

Near Call Rd, Perry, OH 44081
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2322MB4 "The unit is room temperature in fridge and freezer compressor is running there’s no heat transfer and no frost pattern unit needs a new evap. Est; ordrng 1 5303918286 (evaporator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Columbus St, Bedford, OH 44146
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1174FZ0 "Installed magnetron, ran heat test on 30 sec. op test good."

Near Chelmsford Rd, Mayfield Heights, OH 44124
Joe O.

Joe O.

REFRIGERATOR KENMORE 253.6041262 Cc: not cooling fresh food sectionFound ff section at 64 degrees and freezer at 18 degrees. Found frost build up on rear wall of freezer. Pulled panel found evap fan frozen in place. Unit has a full frost pattern and is pulling 1.0 amp. Found all gasket sealing properly. Advised customer to unplug unit and allow 24 hrs to defrost the vent. advised customer to ensure the door closes properly. Op test ok

Near Hubbard Rd, Madison, OH 44057
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF520PADB Start button on the display is not working with the new set of controls; ordrng 1 W10804115 (cntrl-elec)

Near Marion Dr, Bedford, OH 44146
Corey L.

Corey L.

WASHER WHIRLPOOL WFC8090GX0 "Customer complaint washer won’t shut off, plugged unit in and drain pump on, found filter clogged again, called tl, advised not to wash dog linens or shake out vigorously, cleared water and obstructions from filter, op test good, advised customer to clean filter every cycle like you would a dryer lint screen, advised customer wpl will not cover third time same issue"

Near Clifton Blvd, Lakewood, OH 44107
Corey L.

Corey L.

WALL OVEN IKEA IBS350DS00 "Customer complaint nothing is working, confirmed, power to unit is good, found thermal fuse open, replaced with ts fuse, unit P&L covered until 12/14/19, op test good; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Forest Cliff Dr, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found door shipped was damaged on top corner as if dropped, reordering door, advised customer we will contact them to schedule the repair again once we’ve received tracking; ordrng 1 LW10599404 (dor-fip)"

Near Dearborn Ave, Cleveland, OH 44102
Gabriel P.

Gabriel P.

DBL WALL OVEN WHIRLPOOL RBD305PDQ12 "Found connector from ui fading and burn spot on micro computer customer will need both parts unit is getting 244 voltage user interface no is pitch black can’t see nothing found micro computer discontinued call bj to search nation wide no one has it cannot get repair service call charge only she will try to find it online ,opt test ok"

Near Titus Hill Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER MAYTAG MDB8959SBS2 Found 125 voltage on terminal and going to control but not responding given estimate on control s will not repair

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

ICE MAKER JENN-AIR JIM158XYCX1 "Replace parts watch it for 20 minutes saw block of ice show customer,opt test ok"

Near Lincoln Rd, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR AMANA BB20V1PS "Customer complaint light bulb out, confirmed, found bulb open, customer will replace will led bulb"

Near Rosalie Ave, Lakewood, OH 44107
Corey L.

Corey L.

DRYER AMANA NGD4655EW1 "Customer complaint dryer making a noise, confirmed noise sounds like light scraping by hand and during cycle, no obvious scraping indicators, removed drum and re installed, noise went away, rotated by hand after and retested, no noise, op test good"

Near Sheldon Blvd, Cleveland, OH 44130
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED92HEFC0 The seal for the inner glass door came apart there’s a big gap between the metal portion of the door and the glass not holding the seal properly and place the rear assembly needs to be replaced; ordrng 1 W11188529 (door)

Near Coventry Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

DISHWASHER GE ZDT915SPJ0SS "Before installing found knock out to garbage disposal had not been removed not allowing unit to drain, removed knock out since labor was paid, left receipt with total parts refunded, customer paid cash, took unused part with"

Near Woodbine Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good

Near E 142nd St, Cleveland, OH 44120
Dan H.

Dan H.

DRYER WHIRLPOOL WGD92HEFC0 "Installed propane conversion kit, unable to test since unit is in garage with no propane source"

Near Stroup Rd, Atwater, OH 44201
David R.

David R.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit is leaking. No error codes. Ran unit and didn’t initially see anything, took off top and back, looked around saw water slightly dropping by dispenser. Checked all hoses and valve, they are good. Ordering dispenser drawer and hose.; ordrng 1 W11316604 (hose) and 1 W11318755 (drawer)"

Near Sunridge Cir, Strongsville, OH 44136
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Customer complaint of condensation in fresh food section , door sealed are good, no abnormal frost or condensation observed, unit is operating as designed"

Near Medina St, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER WHIRLPOOL RTW4516FW2 "Customer complaint that lid would not open, ran diagnostics found f2e1(stuck key) and f7e1(basket speed fault) error codes, optical sensor on shifter has failed, unit needs new shifter, installed new shifter , op test good ; used 1 W10913953 (ACTUATOR ) from stock"

Near Johnson Rd, Kent, OH 44240
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is leaking, no leaks found, found customers drain backing up and flooding basement floor, advised customer that they need a plumber to repair drain, unit is operating as designed"

Near Erin Dr, Kent, OH 44240
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not spinning, ran diagnostics found f5e1(lid switch fault), f7e1(basket speed fault), f0e5(off balance load detected), and f0e2(oversuds condition) error codes, found hub worn, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

Near Frost Rd, Streetsboro, OH 44241
Corina B.

Corina B.

RANGE WHIRLPOOL WFE505W0HZ0 Replaced the cooktop. Optest ok.

Near OH-534, Geneva, OH 44041
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint that unit is not draining, confirmed, unit needs new drain hose, unable to remove dishwasher from under the cabinet, customer to have unit removed and contact us when it’s ready"

Near Falls Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

FREEZER WHIRLPOOL EV188NYWS00 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.2oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Butternut Rd, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer will not be home, rescheduled for Wednesday ; schdld next appmnt for 10/30 WED !"

Near Bridlehurst Trail, Kirtland, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found un level fridge correct issue ,opt test ok"

Near S Park Dr, Avon, OH 44011
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDS30IXSS9 "The units water valve has failed in the op position. Along with the sump motor sounds vary bad. The unit will needs valve a pump est only ; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10780877 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Superior Ave, Cleveland, OH 44114
Joe O.

Joe O.

DBL WALL OVEN WHIRLPOOL WGG745S0FE02 Cc: upper oven will only broilFound oven igniter receiving proper power. Will not ignite. Needs oven igniter. ; used 1 12400035 (IGNITER5299) from stock

Near OH-307, Austinburg, OH 44010
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED5000DW2 Dryer seal is damaged and the idler pulley is squeaking is the new seal and dryer repair kit; ordrng 1 4392065 (dryer repair kit) and 1 W10906683 (seal-door)

Near Chardon Rd, Euclid, OH 44117
Jason N.

Jason N.

WASHER WHIRLPOOL MVWB800VQ0 "Cc unit not completing clean washer cycles, but all other cycles work fineCustomer stated she has to keep restarting clean washer cycle, because it’s stopping. She’s unsure of when it’s stopping in cycle. Ran diagnostics, no codes stored, ran auto test, all functions passed. Ran clean washer cycle, let cycle for 15 min, canceled and ran another clean washer cycle. Clean washer cycle working as designed at this time."

Near Giesse Dr, Mayfield Heights, OH 44124
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Found error code f8e0 upper fan when on preheat not turning on ordering blower fan bj I only saw 1 blower fan by control let me if you find the other one ; ordrng 1 W11248652 (blower)

Near Park Pl, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7000DW4 "Cc unit not drainingRan diagnostics, found codes f9e1 for long drain, f8e6 for water hazard. Ran manual drain pump test, drain pump is seized up, only humming. Removed drain pump, found metal pin jammed in impeller, unable to remove. Replaced drain pump using truck stock, part sent to customer via pre Id, was not found, customer said he never received any packages. Ran auto test, op test good.; used 1 W10876600 (PUMP-WATER) from stock"

Near Chillicothe Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

BEVERAGE CENTER KITCHENAID KBCS24RSBS04 "Defrosted evap, Installed defrost bimetal, timer and heater. Op test good, advised customer to allow 24 hrs for unit to regulate temps."

Near Annandale Dr, Chagrin Falls, OH 44022
David R.

David R.

WASHER WHIRLPOOL WFW6620HW0 "Cc unit did not work at all, kept plugging and unplugging and hit breaker, finally started working. Ran test cycle, good, unplugged and plugged in. Made sure hot/cold are hooked up properly. Every time I touched power to unit it came on. Ran test cycle again, all components working. Op test ok."

Near Station Rd, Columbia Station, OH 44028
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint it doesn’t fill with enough water so soap doesn’t spin out, ran diagnostics no faults, all tests passed, unit is operating as designed, calibrated, advised customer to only use 1-2 tbsp of detergent"

Near Hathaway Ave, Cleveland, OH 44108
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The saddle valve is starting to get restricted limiting the water flow I recommended them calling a plumber and replacing the saddle valve with a proper valve.

Near Coventry Rd, Shaker Heights, OH 44120
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc unit no cool in Fz. Fz is 26* and Ff is 45. Dye filter already put in 2017, checked and couldn’t find any leaks. Ordering Drier and FF evap.**** 3 hour count, sealed system job. ** request double labor; ordrng 1 W11116006 (evaporator FF) and 2 WPW1043759 (UV DRIER)s"

Near Strongsville, OH 44149
Gabriel P.

Gabriel P.

WALL OVEN JENN-AIR JJW2530WS01 "Found blower not going up to speed when using both oven and it trips off will need to replace both blowers customer will fix it ; ordrng 1 WPW10273666 (blower) and 1 WPW10273667 (blower), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wynwood Dr, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint fridge lost cooling after weird sounds, confirmed ff room temp, frz 29, found ice and frost build up above evap stopping fan, unit has good frost pattern, cleared ice, slides not closing every time evenly, ordering slides ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"

Near Linden Ln, Lyndhurst, OH 44124
Jeff M.

Jeff M.

RANGE WHIRLPOOL WEG750H0HZ0 The user display is not Illuminating but there’s a lot of heat coming from the ui unit need a ui and control; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI)

Near Telling Dr, Geneva, OH 44041
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, unit unplugged, plugged is unit in, drain pump started, canceled cycle, ran diagnostics found f0e5(off balance load detected) error code, ran drain and spin cycle, unit spins, unit is operating as designed"

Near Holly Hill Dr, Cleveland, OH 44128
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7500GC2 "Customer complaint that buttons are not working, all buttons working, ran diagnostics found f0e5(off balance load detected) error code, unit is operating as designed"

Near E 160th St, Cleveland, OH 44128
Dan H.

Dan H.

WASHER MAYTAG MVWB835DW2 "Customer complaint that unit did not spin out clothes once and ran for over an hour and half 3 times, ran diagnostics no error codes found, ran drain and spin cycle , unit spins, unable to duplicate the problem , unit is operating as designed"

Near N Circle View Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR MAYTAG MZD2665HES "Customer complaint that milk froze, milk was placed in front of inlet vent from freezer section , advised customer not to place milk there and to store products that are not easily frozen there instead, fresh food section temp at 41 degrees , unit is operating as designed"

Near Overbrook Dr, Brecksville, OH 44141
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found error code E5 on icemaker same error as before temp on ice box 20 degrees on fresh food section 36 and freezer 3 degrees ran test 59 to find home position and test 57 harvest found fill tube frozen where it fill icemaker maker call bj he say that the valve might be wippin to replace valve on ceiling and fill tube ordering ; ordrng 1 W10815476 (tube-water) and 1 WPW10341329 (water valve assy)

Near Edinborough Dr, Bay Village, OH 44140
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269VEM10 "Customer complaint of loud noise and slow water flow, no unusual noises heard from compressor , condenser fan , evaporator fan, or air damper, customer has piercing valve installed, advised customer that valve should be replace with a ball valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , unit is operating as designed"

Near Chippewa Rd, Brecksville, OH 44141
Jason N.

Jason N.

OTR MICROWAVE KITCHENAID KHMS145JBL0 "Did not install bulb for customer, she did not want to pay any labor. Suggested at this point she could ship around for a new unit, if she really needs a good light."

Near Donover Rd, Warrensville Heights, OH 44128
Jason N.

Jason N.

REFRIGERATOR AMANA AFI2539ERM03 "Installed mullion flipper. Tested door operation multiple times, op test good."

Near Farmington Dr, Garfield Heights, OH 44125
Jason N.

Jason N.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit top rack rails coming apart. Confirmed upper rack rails separating at welds. Per service W11296667, s code S22916, parts and labor covered. Replaced upper racks rails using overflow truck stock. Op test good."

Near N Pintail Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

DRYER WHIRLPOOL WED5560SQ0 "Customer complaint that unit is not starting, confirmed, found timer contact t-w open, should be closed in all cycles, unit needs new timer, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer does not want repair ; ordrng 1 WP8578906 (timer 145.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Longvale Ave, Maple Heights, OH 44137
David R.

David R.

REFRIGERATOR KENMORE 596.785738 Replaced parts. Tested. Op test ok

Near Ruggiero Dr, Strongsville, OH 44136
Jeff M.

Jeff M.

OTR MICROWAVE KITCHENAID KHMS2050SSS2 I was not able to duplicate issue with the grease and charcoal filters are packed. Units not getting airflow customer can install the filters.; ordrng 2 W10120839A (filter)s and 2 W10120840A (filter)s

Near King Memorial Rd, Mentor, OH 44060
Corey L.

Corey L.

DRYER SAMSUNG DV431AEPXAA01 "Installed element asm, op test good"

Near Westchester Rd, Shaker Heights, OH 44122
David R.

David R.

DISHWASHER KITCHENAID KUDS30IXBL7 "Cc unit leaking from left bottom corner. Took off front cover to run and see if I can spot any water marks. Wash Pump motor is loud, customer said at one point glass broke in unit. Found gasket worn and tore in the corner. Replaced from t/s. Tested. No leaks. Op test ok.; used 1 W10300924V (GASKET) from stock"

Near Juniper Ct, Strongsville, OH 44136
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint water not dispensing, confirmed found water to unit shut off, turned on, op test good"

Near Wild Cherry Oval, Beachwood, OH 44122
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW9450WW00 "Found error code f30 dispenser system error and f34 unload indication This failure is only for information and can be displayed in the error history during the Diagnostic Test. During the Cleaning Cycle, a load was detected inside the drum and Cleaning Cycle was interrupted by indicating “rL” to User. Run cleaning cycle to verify “rL” problem.found motor not turning ordering motor they will not fix"

Near Cornerstone, Westlake, OH 44145
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Unit not heating. Checked all fuses, good, they ignited and sensor good. Ignitor glowing then shutting off, gas valve solenoids not opening to release gas into unit. Ordering burner assembly and coils.*** wont be home till 4 last call of the day; ordrng 1 W10823508 (burner-gas) and 1 WPW10328463 (coil-valve)"

Near Snow Rd, Parma, OH 44134
David R.

David R.

DRYER MAYTAG MGDB835DC4 "Replaced control still didn’t heat. Removed drum and found wire not connected to thermal cutoff. Connected back, tested. Unit heated. Op test ok."

Near State Rd, Parma, OH 44134
Corey L.

Corey L.

DRYER MAYTAG MED5630HW0 "Customer complaint dryer makes a loud noise while running, found exhaust pushed in too far and making blower hit shroud, adjusted, op test good"

Near Harvard Rd, Beachwood, OH 44122
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: not making ice, frost buildup on ice maker vents, ice buildup in freezer on right side, ui keeps switching back to Celsius, freezing in the deli drawer.Ui continuously is switching back to Celsius when switched to Fahrenheit. Found temps in ff at 38 degrees and freezer at -1 degree. Entered diagnostics. Found thermistors all reading under actual temps. Ice maker thermistors reading -9 degrees. Found fill tube heater line broke. Found liner warped on freezer door allowing warm air in. Needs control, ui, freezer door, and ice maker fill tube assembly.Office to reschedule, door shows out of stock; ordrng 1 W11099565 (cntrl-elec) and 1 W11129486 (dor-fip) and 1 W11366500 (FILL TUBE ASSEMBLY) and 1 W11366500 (UI)"

Near Richardson Rd, Conneaut, OH 44030
Joe O.

Joe O.

DRYER WHIRLPOOL CGM2745FQ "Dryer timer ran itself out, did not start when start button was pushed. Op test ok.Found key missing for panel. Needs lock and key; ordrng 1 WPW10114740 (key)"

Near Dillon Dr, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC2 "Installed new user interface, op test good"

Near Derby Rd, Cleveland, OH 44125
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF606ESS01 "CC that the lights unit unit quit working, they unplugged the unit for a bit and ever turned back on. The ice dispenser is not working, steamed out augur motor, still not turning. Will need a new wire harness for the deli drawer and motor. ; ordrng 1 W10822606 (motor) and 1 W11170612 (harns-wire)"

Near S Sagamore Rd, Fairview Park, OH 44126
Gabriel P.

Gabriel P.

DRYER GE DBXR463GG7WW Found igniter glowing but but turn of in 5 second check voltage going to igniter 122 igniter getting weaker also start switch broken and nob and also pulley making a squeak sound giving estimate for everything customer will not fix

Near Peach St, Olmsted Township, OH 44138
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replace all gasket and steam ,opt test ok"

Near Case Ave, Elyria, OH 44035
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 Replaced the suspension rods. Started a drain and spin. Optest ok.

Near State Rd, North Royalton, OH 44133
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2622MWJ "Cc: not dispensing iceFound auger motor humming but will not engage. Attempted to help auger. Auger motor is seized in place. Needs auger motor. ; ordrng 1 242221501 (motor-auger12906), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bishop Rd, Geneva, OH 44041
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDC10FXSS5 "CC that there are plastic pieces falling onto the heater and not drying. Found the covers to the top rack fell off. Ran diag 8-1 slow drain, 10-1 dispenser, 6-6 cool water. Ran a calibration."

Near Morgan Run, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 Installed new part unit op tested good

Near E 256th St, Euclid, OH 44132
Jeff M.

Jeff M.

DRYER SAMSUNG DV419AEWXAA Installed new part unit op tested good

Near Knollwood Trail, Cleveland, OH 44143
Jeff M.

Jeff M.

DRYER WHIRLPOOL MEDB200VQ1 "The unit idler pulley is squeak needs replaced ; ordrng 1 WPW10547292 (pulley-idr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tamarac Blvd, Willoughby, OH 44094

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