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Macaulay G.
WRF535SWHV00 WHIRLPOOL REFRIGERATOR Freezer door is not sealing. Tried to install new door seal. No difference. Found door is warped. ; ordrng 1 W10919637 (dor-fip)
Macaulay G.
WFE550S0HV0 WHIRLPOOL RANGE Convection fan has open winding. Office to order convection fan.; ordrng 1 W10330026 (motor-fan)
Chad P.
WRF990SLAM00 WHIRLPOOL REFRIGERATOR ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)
Chad P.
WRT311FZDT01 WHIRLPOOL REFRIGERATOR Temps and settings check good. Advised on controls. Op test ok. ; Job Cmpltd
Brian M.
MVWB835DW1 Maytag Washer Cc long wash timeRan diagnostics, found no error codesRan test cycle , checked pressure sensor reading, all components passedRan calibration , OP TEST OK
Paul P.
KDFE104HPS0 Kitchenaid Dishwasher Repaired dishwasher racks, tested with large dishes on top rack, rack does not fly off now, dishwasher operating properly. Set down mitigation mat.; Job Cmpltd
Brian M.
KDFE104DWH5 Kitchenaid Dishwasher Cc needs right rake rail loose Installed right rack railCustomer had part already delivered from previous job OP TEST OK
Holly B.
WFW75HEFW0 Whirlpool Washer Cc of vibration Found shipping bolts still in Removed bolts OP TEST OK
Corey L.
MHW5500FW0 Maytag Washer Customer complaint washer doing weird things and won’t let a cycle start, confirmed after selecting start the display reads 3hr delay and cycles through delay options on its own, unit will not let tech into diagnostics, unit needs new main control and overlay, order overlay through v&v W10911044, customer called whirlpool, whirlpool covering repair using Swpl8rwsl7-1 mg7mx00epl1; ordrng 1 W10911044 (panel-cntl) and 1 W11201285 (CNTRL
Robert A.
GE RANGE JGB605SET2SS Found burner clogged, ignitor damaged, cleaned burner, replaced ignitor, op test ok; used 1 12400035 (IGNITER5299) from stock, Job Cmpltd,
Chad P.
MDB7601AWB WHIRLPOOL DISHWASHER Found handle broken and separated from console. Needs handle and console replaced. ; ordrng 1 6-919825 (panel-con) and 1 WPW10130695 (LATCH ASSY)
Robert A.
WHIRLPOOL REFRIGERATOR KRMF706EBS01 Installed adapter kit and door closers. Op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER CED7006GW0 Ran entitlement for pop. Checks good. Found motor start winding failed and element heating when timer set to timed dry with out hitting the start button. Needs motor, blower and heater replaced. Blower may not need replaced but ordering Incase it strips on removal. ; ordrng 1 279827 (motor!dryer) and 1 279838 (element,heater) and 1 WP694089 (BLOWER), schdld next appmnt for 8/28 TUE 12-3
Robert A.
WHIRLPOOL REFRIGERATOR WRF767SDEM0 Installed ui, op test ok; Job Cmpltd,
Robert A.
FRIGIDAIRE FREEZER LFFH17F3QWC , Replaced t stat, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL RANGE WFG540H0AE1 Found flex line feeding the unit leaking approx 1ft from unit, needs flexlineCust to replace; ordrng 1 30-3132-48A (GAS LINE 46.25), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Corey L.
RGB530DEP1WW Hot Point Range Customer complaint gas line broke, confirmed connection at valve control to asm snapped when customer said he tried removing old adapter to replace it, unit needs new valve control, customer does not want repair at this time
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Found ice cube stuck in ff i/m, removed, tray finished cycle and filled, ran diognostics on i/m all good, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL MICROWAV K5420938 Found door cams warn, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found comp not running, leak on highside of comp, tried hard start,ing, needs comp kitOfr. 1606002466; ordrng 1 WPW10507886 (COMP KIT), schdld next appmnt for 8/31 FRI ! [**
Robert A.
MAYTAG DRYER MEDB855DC4 ran diagnostics, 4-4 missing l2, cleared code, ran unit, unit heating, op test okOfr 1606002468; Job Cmpltd,
Robert A.
MAYTAG WASHER MHW3505FW Most of mod/ser unreadable Ran diognostics, 8-1 no water entering unit, found valve clogged, needs valve, unit not spinning, just makes noise, found rotor bolt broken off in shaft, shaft and rotor damaged, needs basket, oiter tub and rotorWill need 2 techs; ordrng 1 W10870751 (STATOR) and 1 W10901030 (TUB, OUTER) and 1 WPW10253477 (BOLT) and 1 WPW10435242 (VALVE) and 1 WPW10544980 (ROTOR), schdld next appmnt for 9/4 TUE !
Gabriel P.
WRS325FDAM02 whirlpool refrigerator Defrost drain tube ,opt test ok ,lots of ice on freezer,steaming ice,took pic opt test ok ; Job Cmpltd
Gabriel P.
KDTE204ESS3 kitchenaid dishwasher Top shelf goes down cause of a 2x4 wood seat underneath back wheel customer had it removed,so adjusted legs now door don’t slide foward no more customer happy,opt test ok ,leave water mat ; Job Cmpltd
Gabriel P.
GDF540HSF2SS GE dishwasher Cc dispenser not opening,found dispenser door spring broken ordering dispenser,,leave water mat ; ordrng 1 WD12X24058 (DISPENSER )
Dan H.
RB120PXK WHIRLPOOL WALL OVEN Customer complaint that oven is not heating, found element broken, element is recieving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 326791 (element,bake)
Dan H.
KSEG950ESS0 KITCHENAID RANGE Customer complaint of f8e0 error code, confirmed unit needs new cooling fan, installed new cooling fan ; used 1 W11107275 (FAN-BLWR)
Dan H.
FFLE2022MW1 STACKED WASHER/DRYER FRIGIDAIRE Installed new control and valve, op test good.
Brian M.
JB755J1BB GE Range Cc that right front burner middle of burner no heat Found burner getting proper power Inner burner popped Needs burner replaced ; ordrng 1 WB30T10126 (element haliant 12 t)
Macaulay G.
KRFF707ESS01 KITCHENAID REFRIGERATOR Replaced both bins. All tested ok.
Brian M.
WRT311FZDW01 Whirlpool Refrigerator Installed control and thermistor OP TEST OK
Corey L.
MVWB835DW1 Whirlpool Washer Customer complaint of smears on work clothes, confirmed polyester work pants all have white residue on them, sp W11042572 suggests control kit, ordering kit; ordrng 1 W11111453 (cntrl-elec)
Corey L.
WRB322DMBW00 Whirlpool Refrigerator Customer complaint ice still not being made, found ice bin with about 2 dozen cubes, unit ejected cubes a refilled on its own, called techline, techline advised installing shim kit to raise door up to better engage switch, ordering A201543 shim kit,
Gabriel P.
FGHC2331PF6 frigidaire refrigerator Cc water dripping from dispenser,and freezer temp was 20 degrees notice fan not run evap had good frost pattern customer also show me a video of sound she was hearing displayed and board had error codes missed communication ordering control and display,evap fan and icemaker getting voltage but not starting,ordering new ,also motor auger fry not functioning,leave water mat ; ordrng 1 241509402 (motor) and 1 241518301 (bushing) and 1 242221501 (motor-auger) and 1 5303918344 (ice maker assy) and 1 5304498781 (board-main power) and 1 5308000010 (blade-evap fan)
Macaulay G.
253.68824010 KENMORE REFRIGERATOR Not circulating air. Found open winding on evaporator fan motor. Office to order evaporator fan.; ordrng 1 242077702 (motor)
Chad P.
MGDB765FC0 DRYER MAYTAG Blower stripped. Needs blower to make repair. ; ordrng 1 WPW10349492 (BLOWER WHEEL)
Corina B.
KUDP02FRSS0 kitchenaid dishwasher Replaced the link. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
Corina B.
FGHC2331PFAA frigidaire refrigerator Replaced the parts listed. Water connections to the water valve was leaking. Tighten the line up. Advised cust to keep an eye on the water line. Optest ok. ; Job Cmpltd
Chad P.
MVWB835DW3 MAYTAG WASHER Installed control and console. Op test ok. ; Job Cmpltd
Corina B.
GSE25HMHEHES GE refrigerator Replaced the ice maker. Optest ok. ; Job Cmpltd
Brian B.
KRFC704FBS00 kitchenaid refrigerator Found ff evap frozen solid and temps too warm. Also slow ice production. Per ser pointer W11033419B, ran diag and checked version # of control board. Version # is 6.0.0. Per pointer this is correct. Per pointer, will need new evap cover, Orion board, and water valve. I/m was already replaced with updated unit. Allow 3 hrs for return visit.; ordrng 1 W11131873 (ORION BOARD) and 1 W11167902 (EVAP COVER) and 1 W11194380 (WATER VALVE)
Chad P.
KODE507ESS00 KITCHENAID WALL OVEN Found both bake and broil are working in both upper and lower ovens. Advised that prolonged broiling can cause unit to shut down broil if temps get to high and it will not operate with the door open. Op test ok
Brian B.
CAE2795FQ0 whirlpool washer Replaced actuator and motor. Motor that was removed was extremely hot. Ran auto test and drain and spin. Completed cycles. Op test ok. ; Job Cmpltd
Brian B.
MGDB765FW0 maytag dryer CC that machine shuts off after 10 min on normal cycle. Checked vent and blower housing . These check good. Ran on normal cycle with vent disconnected from machine. Shut off early. Per tech sheet, Ohmed out sensor, passed. Per tech sheet , if all checks pass replace acu, will also replace sensor harness. Office to order parts. Customer needs early appt if poss.; ordrng 1 W11089308 (CONTROL) and 1 WPW10298258 (SENSOR HARNESS)
Brian B.
WDT780SAEM1 kitchenaid dishwasher Found dispenser broken. Replaced from t/s. Ran test cycle, op test ok. ; used 1 iW10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd
Brian M.
MEDC215EW1 Maytag Dryer Cc clunking sound Found items stuck underneath front felt sealOP TEST OK
Brian M.
KCDI075B Whirlpool Disposal Cc of not normal sound from disposal Found plastic wedged in disposal Removed OP TEST OK
Paul P.
NTW4605EW0 Amana Washer Could not put washer into diagnostics. Wiring harness and connections are ok, supply voltage is proper, office needs to order control. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W11116498 (cntrl-elec)
Paul P.
MVWC415EW1 Maytag Washer Found fault codes for motor and lid lock. Tested washer, found lid lock not engaging fully each time. Replaced lid lock FROM TRUCK STOCK. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 W10838613 (LATCH) from stock
Paul P.
MHW3505FW1 Maytag Washer Found stuck button on control pad, pulled pad out, made sure all wire connections tight, replaced pad and ran through tests, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain.; Job Cmpltd
Corey L.
WRT771RWYB00 Whirlpool Refrigerator Customer complaint of warm temps in ff section and water dripping in the back of fridge, ff temp was 37, frz was 9, found evap tray frozen over drain hole, found drip valve clogged, corrected duck bill style valve, cleared ice and water, op test good
Corey L.
DFHT1843PS3 Frigidaire Refrigerator eplaced ff section and frz section door seals, op test good; Job Cmpltd
Corey L.
WDTA50SAHZ0 Whirlpool Dishwasher Installed new wash motor assembly, op test good; Job Cmpltd
Corey L.
MDBTT53AWW4 Maytag Dishwasher Installed new panel, op test good; Job Cmpltd
Dan H.
MVWB835DW0 MAYTAG WASHER Customer complaint of f5 error code, ran diagnostics found f5e3(lid lock will not unlock) and f0e5(off balance ) error codes, lid will not lock, Lid lock test shows unit needs new control; ordrng 1 W11100602 (cntrl-elec )
Dan H.
MVWC416FW0 MAYTAG WASHER Customer complaint that agitator broke, confirmed, unit needs new agitator ; ordrng 1 W10836692 (agitator)
Macaulay G.
WRF555SDFZ05 WHIRLPOOL REFRIGERATOR Door switch is sticking.; ordrng 1 WP12466115SP (light switch)
Macaulay G.
WRT318FZDM02 WHIRLPOOL REFRIGERATOR Replaced thermistor and control. All tested ok.; Job Cmpltd
Macaulay G.
MHW4200BW2 WHIRLPOOL WASHER Customer already had washer apart. Cleared drain pump and tested ok
Macaulay G.
GU3200XTXB3 WHIRLPOOL DISHWASHER Used 1 W10258275 (BIMETAL)
Chad P.
WRT311FZDB00 WHIRLPOOL REFRIGERATOR Found duck bill stuck closed causing drain line to back up. Removed and adjusted duck bill. Unit will not accept drain kit. Cleaned line and ice. Op test ok. ; Job Cmpltd
Chad P.
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR Installed bracket assy. Worst then the original. Used heat gun to mold bracket. Filter now releases. Op test ok. ; Job Cmpltd
Macaulay G.
WFG320M0BW1 WHIRLPOOL RANGE Replaced door gasket and realigned door. All tested ok. No excessive heat escaping.; Job Cmpltd
Dan H.
MVWC555DW0 MAYTAG WASHER Customer complaint that unit doesn’t spin, Ran diagnostics found f7e1(basket speed fault), f5e1(lid switch fault), and f7e7(motor unable to reach target rpm) error codes, lid locks and unlocks, found gearcase seized up, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
Brian M.
NTW4516FW2 Whirlpool Washer no power to unitFound control receiving 120voltsNo indicator lights on boardNeeds control board replaced; ordrng 1 W11170317 (CONTROL)
Corina B.
FFHS2622MSU frigidaire refrigerator CC that the unit is not cooling and the control keeps beeping. Ff 78 and fz 32. Evap and condenser fan are running. Good frost pattern on evap. Will need a new control. Job Cmpltd
Paul P.
WFE505W0HW0 Whirlpool Range Replaced cooktop on stove. During install, made sure elements were placed properly, all wiring lined up and tightened.; Job Cmpltd
Corina B.
KSCS25FTMS02 kitchenaid refrigerator Replaced the control. Brought core back for return. Optest ok. Use is cleaning behind unit left water mat for them; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
Brian B.
KDTE234GPS0 kitchenaid dishwasher Machine not washing. Ran diag. Code for wash pump not starting. Checked vol to motor. 26 volts . Will need new control. Will also replace sump assembly as this may have gone bad and damaged control. Needs early appt if poss.; ordrng 1 W11085683 (SUMP) and 1 W11087209 (CONTROL)
Chad P.
KDTE254ESS2 KITCHENAID DISHWASHER Found drain pump failing causing debris to get into sprayers. Needs pump and sprayers replaced. ; ordrng 1 W11101428 (SPRAY ARM) and 1 WPW10448645 (SPRAYER) and 1 WPW10531320 (PUMP DRAIN)
Dan H.
WED8300SW2 WHIRLPOOL DRYER Customer complaint that unit is not starting, found belt snapped, belt switch is not being closed, unit needs new belt, installed new belt, op test good ; used 1 341241 (BELT )
Paul P.
NTW4605EW0 Amana Washer Tested washer, found long fill/ no fill. Noted the water lines were not connected to washer,and the supply lines are capped off. Customer will be contacting landlord to reconnect water. Washer passes other spin/agitate cycles. Did not set down mitigation mat, washer is in basement near floor drain.; Job Cmpltd
Corey L.
ustomer complaint ff section was warm then unit was unplugged for a few hours, when plugged back fridge was now cooling again, temps were 37 ff and 9frz, found yellow duck bill style drain tube clogged, corrected, there was condensation on ff roof, found top left corner seal not sealing, applied petroleum jelly to corner and advised customer to re apply for the next week or so
Dan H.
KRFF507ESS00 KITCHENAID REFRIGERATOR Installed new fresh food section evaporator cover, op test good ; Job Cmpltd
Macaulay G.
GU3200XTXB3 WHIRLPOOL DISHWASHER Replaced control and bi metal from truck stock. All tested ok. used 1 W10258275 (BIMETAL) from stock, Job Cmpltd
Chad P.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found again a small gap in top of gasket. Cleared ice and flipped gasket. Now sealing on all sides.
Gabriel P.
WTW5000DW1 whirlpool washer Cc washer sensing light goes to wash and back to sensing and don’t do anything ran diagnostics error f8e1 no fill long fill check everything it tell me to do,delete code ,check board pressure sensor rebute computer ran auto test and calibration,opt test ok; Job Cmpltd
Gabriel P.
MEDC215EW1 maytag dryer Cc timer keep advancing and not stopping,ordering timer,I ran cycle and it kept going pass off so ordering ; ordrng 1 WPW10185982 (timer)
Corina B.
KSEG700EBS2 kitchenaid range Replaced the cooktop and the panel. Optest ok. ; Job Cmpltd
Corina B.
KRFC302EBS00 kitchenaid refrigerator Replaced the handle. Optest ok; Job Cmpltd
Macaulay G.
KSC24C8EYY02 KITCHENAID REFRIGERATOR Sealed system has leak. Needs to have dye dryer installed to find leak
Brian B.
WRT111SFDW02 whirlpool refrigerator Found leveler feet broken off, causing threaded studs to dig into floor. Will need new feet. Also, large frost buildup in freezer caused by air leaks in liner. Used sealant from t/s to seal liner. Cleared ice with steamer. Customer needs early call if poss as she works 3rd shift.; ordrng 2 WPR-30039 (LEVELER SCREW)s and 2 WPW10340017 (LEVELER)s
Brian M.
NED4655EW1 Amana Dryer Cc no heat and unit will not shut offFound 220v missing at outlet Customers fuse box needs replaced fuse panel blown out
Macaulay G.
JSD2789HES WHIRLPOOL REFRIGERATOR Changed water filter. Advised to get rid of ice after first batch.; Job Cmpltd
Dan H.
MDE4658AYW MAYTAG DRYER Installed felt slides, op test good ; Job Cmpltd
Brian M.
MEDC215EW1 Maytag Dryer Cc no heatInstalled a four wire plug to unit, ran test cycle, found unit to operate as designed; Job Cmpltd,
Brian M.
WRX988SIBM03 Whirlpool Refrigerator Cc frost build up on right lower freezer drawer, and freezer light not workingFound freezer switch frosted over staying in closed positionFound right side gasket with small gasket between gasket and frameSteamed gasket to reform ; Job Cmpltd
Paul P.
MGDC215EW2 Whirlpool Dryer Tested dryer, dryer is tumbling, heating and circulating air properly. Found vent was clogged with lint and water. Made customer aware of cleaning out inside of vent, and use of semi-rigid or rigid vent is recommended by the manufacturer over flex vent, along with safety issues
Corey L.
WRS325FDAM04 Whirlpool Refrigerator Customer complaint filter housing won’t push filter out, confirmed found plastic arm that engages filter to eject missing, replaced water filter housing, op test good
Gabriel P.
MDB8959SFZ4 maytag dishwasher Replace track bracket,opt test ok; Job Cmpltd
Paul P.
MVWC565FW1 Maytag Washer Found F0E2 over suds fault code, no other codes. Cleared fault codes. Ran manual diagnostic tests, and auto test. Verified all connections including pressure hose were secure at the control board. All clear on trouble codes, passes all tests, washer operating properly
Corey L.
WFG505M0BS0 Whirlpool Range Installed new outer glass door, op test good; Job Cmpltd
Gabriel P.
WDF520PADB0 whirlpool dishwasher Replace UI opt test ok ; Job Cmpltd
Corey L.
KDRP407HSS0 Whirlpool Range Upon returning to the job and speaking with senior techs checked the “board” that was originally ordered, this is not the main board, the relay on the zodiac control board failed, this board is not available
Corina B.
WRF535SWHZ00 whirlpool dishwasher Cust showed pop, sent pic. CC that there is frost in the fz and the doors are not level.found the seal to fz door not touching the frame. Steamed out the fz door. Re lined the ff doors. Optest ok. No water to unit. ; Job Cmpltd
Corina B.
WFW94HEXW2 whirlpool washer CC that the unit is leaking. Found at the bottom of the door is leaking p. The bellow is smashed I. One spot. Cust had a bellow already. Replaced the bellow. Optest ok. Job Cmpltd
Corey L.
GB2FHDXWS07 whirlpool Refrigerator Customer complaint of water leaking from the front of the unit, confirmed found frz section floor a sheet of ice, found evap tray and drain frozen, unit has duck bill style drip valve, quoted to clear ice and repair, ok, replaced drain tube, cleared, ice, op test good
Dan H.
GD25DIXHS00 WHIRLPOOL REFRIGERATOR Installed new thermostat , op test good ; Job Cmpltd
Dan H.
110.25852400 KENMORE WASHER Installed new lid switch, op test good ; Job Cmpltd
Macaulay G.
WTW5000DW1 WHIRLPOOL WASHER No errors. Ran calibration cycle again. Cycle went through ok. Ran Affresh Cycle. Filled and agitated ok
Macaulay G.
MFF2558VEQ MAYTAG FREEZER Reclaimed refrigerant and installed new compressor and dye drier. Pulled vacuum on unit for 15 minutes and held for additional 15. Charged with 5.25 ounces of R134a. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
Chad P.
MVWB765FW1 MAYTAG WASHER Installed valve housing assy. Ran normal wash. Op test ok. ; Job Cmpltd
Jeff M.
WFW8400TW03 WHIRLPOOL WASHER Installed new part unit op tested good
Jeff M.
FFHS2611PF FRIGIDAIRE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Jeff M.
198 7104 KENMORE FREEZER No Freon found
Arthur V.
MEDC300BW0 MAYTAG DRYER Found customer needs vent cleaned and because it is a foil style vent it should be replaced. Good air flow from back od dryer but hardly any thru vent. Gave customer number for dryer vent wizards. ; Job Cmpltd
Arthur V.
MVWB835DW2 MAYTAG WASHER , Found a f6e2 error. Miss communication between UI and acu. Order both ; ordrng 1 W11112656 (CONSOLE ) and 1 W11112658 (CONTROL)
Arthur V.
WFW75HEFW0 WHIRLPOOL WASHER Found low water pressure and water valve clogged with debri. Needs water valve and increase of water pressure. ; ordrng 1 W10599356 (valve)
Robert A.
GLTF2070DS0 FRIGIDAIRE WASHER , Found basket broken, needs basket, bellow and tubCust to replace; ordrng 1 131303700 (PULLY SCREW) and 1 131525500 (REAR TUB) and 1 131618500 (BASKET) and 1 131618600 (FRT TUB) and 1 134146100 (SEAL) and 1 5303937187 (BELLOW)
Dan H.
KDTE104ESS0 KITCHENAID DISHWASHER Customer complaint that door handle is loose, Confirmed, tightened handle, op test good ; Job Cmpltd
Dan H.
FFBD2406NW0A FRIGIDAIRE DISHWASHER Installed new filter, op test good ; Job Cmpltd
Dan H.
TBX25RLB GE REFRIGERATOR Installed heater, timer and cleared ice from evaporator , op test good ; Job Cmpltd
Corey L.
ARB2259CC Amana Refrigerator Customer no cool, confirmed temps were at room temp, compressor running, fans running, found condenser copper line running to compressor that sits in drain pan has been corroded and leaked refrigerant out, quoted, ok, replaced copper line, held 28” vacuum for 15 min, added 5.0 oz r134a, unit stayed in a vacuum, filter dryer is restricted, needs new filter dryer, ordering and rescheduling; ordrng 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE 5.05), and 1 WPW10143759 (DRIER 17.09)
Paul P.
FFLE3911QW0 Frigidaire Washer Put washer through diagnostics, found no error codes. Did find loose connection going to user interface, made sure all connections tight. Set down mitigation mat.; Job Cmpltd
Dan H.
WTW5300VW2 WHIRLPOOL WASHER Installed new transmission,clutch, and brake tube, op test good ; Job Cmpltd,
Dan H.
WRF555SDHB00 WHIRLPOOL REFRIGERATOR Customer complaint that light in freezer section is not working, found freezer section light switch frosted over, freed door switch, light works, op test good ; Job Cmpltd
Dan H.
MVWC6ESWW1 MAYTAG WASHER Customer complaint that unit is not draining, confirmed, found motor just humming, motor is recieving 120vac, unit needs new motor; ordrng 1 WP661600 (drive motor)
Macaulay G.
KDPE234GPS0 KITCHENAID DISHWASHER Replaced sump assembly. All tested ok.
Macaulay G.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Replaced control box. All tested ok.
Macaulay G.
MEDX500XL0 MAYTAG DRYER Replaced control panel. Tested ok.; Job Cmpltd
Macaulay G.
KBFS20EVMS8 KITCHENAID REFRIGERATOR Drain tube is clogged . Replaced p trap from truck stock. Part is covered under special project S38253. ; used 1 W10619951 (TUBE-DRAIN)
Macaulay G.
WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Found no sign of leaks or issues. All tested ok.; Job Cmpltd
Macaulay G.
MVWX655DW1 MAYTAG WASHER Replaced control and started calibration. Cycle did not complete and would not power back on. Found damage to power cord. Office to order cord.; ordrng 1 W11087430 (cord-power)
Chad P.
WDT720PADB WHIRLPOOL DISHWASHER Installed and calibrated control. Op test ok. ; Job Cmpltd,
Gabriel P.
MDB8959SFZ4 maytag dishwasher Replace track bracket,opt test ok; Job Cmpltd
Maddie P.
MVWB835DW2 whirlpool washer Replace part order,opt test ok ran diagnostics and leave water mat ; Job Cmpltd
Chad P.
WGD6400SW1 WHIRLPOOL DRYER Found pulley seized. Removed cleaned and lubricated. Advised pulley assy needs to be replaced. ; ordrng 1 8547174V (IDLER ASSY)
Chad P.
WTW7040DW1 WHIRLPOOL WASHER Found GEARCASE very loud in spin. Needs GEARCASE replaced.; ordrng 1 W10811956 (GEAR CASE)
Gabriel P.
KFIS29PBMS00 kitchenaid refrigerator Replace part listed opt test ok,leave water mat ; Job Cmpltd
Corina B.
KSCS25FTMS02 kitchenaid refrigerator CC that the unit does not stay on. Unit was unplugged when arriving. Plugged unit on lights stay on for about 10 seconds then turn off. The fans turn on for 10 seconds the turn off. Will need a new control.Job Cmpltd
Corina B.
JCD2395WES01 jennair refrigerator CC that the ice flap does not open. When pressing the paddle the auger motor is work the flap does not open. Ran diag the control and the flap does not not open. Will need a new control and flap motor. Job Cmpltd
Chad P.
WRS325FDAM02 WHIRLPOOL REFRIGERATOR Found drain line frozen over and clogged air return. Needs intakes and drain line defrosted.
Brian B.
MDB8959SBS3 maytag dishwasher Machine is a dishwasher.. CC that door won’t close.. found knife stuck in back of rack, causing rack to not go in all the way. Ran test cycle, op test ok. Placed water mat. Sent pic, Job Cmpltd
Chad P.
MVWC565FW1 MAYTAG WASHER Found unit stored no fill long fill fault. Valves check good. Unit is able to spin. Likely install or water supply issue. Op test ok. ; Job Cmpltd
Paul P.
WTW8500DC5 Whirlpool Washer Verified date of purchase. Washer not starting properly. Found F6E2 error code. Tested wiring, found loose connections at J18 and J1, tightened and re tested washer, now passes all diagnostic tests. Ran on regular wash cycle, washer is now starting properly. Set down mitigation mat.; Job Cmpltd
Chad P.
MVWX655DW1 MAYTAG WASHER Installed control. Op test ok. ; Job Cmpltd
Chad P.
GTD45EASJ0WS GE DRYER Found hi limit open on element. Other thermostats check good. Found blower housing restricted. Cleaned housing. Needs hi limit replaced. ; ordrng 1 WE04X26139 (HIGH LIMIT THERMOSTAT)
Gabriel P.
MVWB835DW2 whirlpool washer Replace part order,opt test ok ran diagnostics and leave water mat ; Job Cmpltd
Brian B.
MVWB835DW2 maytag washer Replaced console. Ran diag, calibration, and ser test cycle. Op test ok.; Job Cmpltd
Gabriel P.
KUDP01FLSS0 kitchenaid dishwasher Found wet spots around pole on carpet,water must got to basement during a job I did yesterday valve was close while working but it was still leaking a little so I ask the husband to give me some towels and he did ,I put one underneath dishwasher while I take inlet connector off towel was wet by the time I took it out I started connecting new inlet valve then there was no leak,when customer home today found no damage on sealing just wet spot ; Job Cmpltd
Gabriel P.
KFIS29PBMS00 kitchenaid refrigerator Replace part listed opt test ok,leave water mat ; Job Cmpltd
Gabriel P.
WDT750SAHZ0 whirlpool dishwasher UI damage,replace new,found pop on sb web ,leave water mat opt test ok; Job Cmpltd
Gabriel P.
MVWC425BW1 maytag washer Install cover underneath,last time I came in ,for got to put on,opt test okay ; Job Cmpltd
Gabriel P.
WRX988SIBM01 whirlpool refrigerator Had and air leak left corner,steam out ice around door,and inside,steam gasket also,explain customer what other things could happen to have frost around door and to always check the door is close all the way ,leave water mat ; Job Cmpltd
Gabriel P.
MEDB765FW0 maytag dryer Replace board,still doing same thing,calling whirlpool tech line ,Chris 7722799732 had me check voltage on some harness wire on control board,did not 120 on door switch replacing out of truck stock ,opt test ok ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd
Corina B.
MDB4949SDZ0 whirlpool refrigerator Cust showed pop, sent pic. CC that there is frost in the fz and the doors are not level.found the seal to fz door not touching the frame. Steamed out the fz door. Re lined the ff doors. Optest ok. No water to unit. ; Job Cmpltd
Corina B.
MVWB765FW2 maytag washer Replaced the agitator. Optest ok. ; Job Cmpltd
Corina B.
NTW4516FW1 amana washer Replaced the control and lid lock. Ran a calibration. Brought core back for return. Optest ok. ; Job Cmpltd
Corina B.
NGD4655EW2 amana dryer Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Replaced the wheel. Optest ok; Job Cmpltd
Corina B.
MDB4949SDZ0 whirlpool dishwasher Cust showed pop, sent pic. CC that the dw is not draining found the drain hose is clogged. When unit was installed they did not replace the drain hose. Replaced the drain hose from surplus t/s. Optest ok. ; used 1 8269144A (DRAIN HOSE ) from stock, Job Cmpltd
Corina B.
AFD2535DEQ whirlpool refrigerator Replaced the ice maker. Optest ok. ; Job Cmpltd
Brian B.
ADB1500ADS4 whirlpool dishwasher Ran entitlement, verified dop.. CC that machine is not cleaning. Ran diag , f4E3, main wash pump not running. Checked connections and reseated connector on wash pump. Wash pump now running. Ran test cycle. Op test ok.; Job Cmpltd
Brian B.
ADB1500ADS4 whirlpool dishwasher Ran entitlement, verified dop. CC that machine is leaking. Found water valve leaking. Replaced from surplus stock. Ran test cycle. Main wash pump not starting. Checked voltage at pump. 20v, should be 120. When unplugged from pump reading is 117v. Called SM, will order control and sump.; ordrng 1 W11085683 (SUMP ASSEMBLY ) and 1 W11087213 (CONTROL), used 1 W10872255 (VALVE) from stock ART348FFFS00 amana refrigerator Could not verify pop, customer will call office later today and give pop.. CC that machine freezes everything in ff area. There is a ser pointer about this, but unit already has updated control and is outside of ser range.. Ohmed out thermisters from control. FF out of range, but will replace both sensors. Office to order parts when pop is received. ; ordrng 1 W10838965 (THERMISTER FF) and 1 WPW10383615 (THERMISTER FRZ)
Maddie P.
MFI2067AES Amana Refrigerator Serial control code 1311. Ice maker will dispense randomly. Also front control will blink on and off intermittent. Per service pointer R8178660, office to order a 12920710 replacement main power board kit. Did not set down mitigation mat, refrigerator ice maker is off.; ordrng 1 W10890094 (cntrl-elec)
Corey L.
MVWC565FW1 Maytag Washer Customer complaint washer just hummed when plugged in, plugged unit in, drain pump kicked on, canceled cycle, ran diagnostics, no codes found, calibrated unit, unit is operating as designed, op test good; Job Cmpltd
Arthur V.
MAYTAG DRYER MEDX655DW1 Replaced timer. Op test good ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR KRSC503EBS01 Incorrect door sent the door needs to be BLK ss; ordrng 1 LW10864696 (DOOR BLK
Jeff M.
WHIRLPOOL DRYER MDE6800AYW Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE GAS WFG525S0HW0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL DRYER ELE WED9200SQ0 Installed new part unit op tested good ; Job Cmpltd,
Gail V.
MAYTAG WASHER MVWX655DW0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WFG525S0HV0 The flame spread her on the burner is supposed to be loose. it is ez access for cleaning purposes. She is also comparing this to her sons oven of a different model; Job Cmpltd,
Robert A.
MAYTAG DRYER MEDC215EW1 , Lubricated strike with silicone lubricant so that door opens and closes easily. Op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER MGDC215EW2 Replaced push to start switch. Op test good; Job Cmpltd
Robert A.
WHIRLPOOL WASHER WFW87HEDW1 Replaced drain pump. Op test good ; Job Cmpltd,
Arthur V.
AMANA DRYER NGD4655EW2 Replaced front seal. Unit op test good. ; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER MVWC565FW1 Ran diagnostics 5/2 lid lock fault,, tested lock, ng, needs lock; ordrng 1 W10838613 (LID LOCK), schdld next appmnt for 8/30 THU !,
Robert A.
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Installed valve, op test okOfr 2500001915; Job Cmpltd,
Gail V.
WHIRLPOOL MICROWAVE UMV1160CB4 Installed control, op test okOfr2500001914; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRF736SDAM11 Found bin full, cust states that it stopped making ice for approx a week, then just started again, poss air in line or ice stuck in teeth, cust to watch, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDS20 Started unit, unit filled, wash motor not running, control just clicking, drained unit, needs control, no parts listing on marcone, contacted sm; ordrng 1 4162693 (TIMER NLA), schdld next appmnt for 9/4 TUE !
Paul P.
MVWB835DW3 Maytag Washer Found outside cabinet damaged, sides are bent, bottom legs are bent in and damaged. Replaced suspension rods.; ordrng 1 W10677265 (cabinet) and 4 WPW10687506 (leveling leg)
Corey L.
WED7590FW0 Whirlpool Dryer ustomer complaint dryer has check lint light on, when tech arrived light was not on and clothes were finishing cycle, clothes were dry, unit is getting good airflow, ran diagnostics, found f4e3 restricted airflow, and f2e1 stuck button, cleared codes, unit is operating as designed, op test good
Brian M.
WTW7000DW3 Whirlpool Washer Customer showed pop took pics Cc of unit not filling Ran diagnostics found error long fill Ran manual water test no hot or cold entering but water enters when bleach fill is selected Needs water valve replaced ; ordrng 1 W11220230 (WATER VALVE )
Brian M.
WTW8900BC0 Whirlpool Washer Cc of loud noise when spinning and leaks water Found Bearings grinding when spinning Needs bearing tub assembly ; ordrng 1 W10381077 (tub-outer)
Brian M.
WTW8900BC0 Whirlpool Washer Cc of loud noise when spinning and leaks water Found Bearings grinding when spinning Needs bearing tub assembly ; ordrng 1 W10381077 (tub-outer)
Holly B.
GDT580SGF7WW GE Dishwasher Cc that unit will not run Was not able to run diagnostics latch is Open. Needs lid latch Customer wants to repair himself
Corey L.
MVWB765FW1 Maytag Washer Removed agitator bolt but damaged agitator, removed tub and drain pump to clear debris, cleared debris, installed new agitator, op test good; Job Cmpltd
Dan H.
MVWX655DW1 MAYTAG WASHER Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill), valves are working, unit spins, unit is operating as designed ; Job Cmpltd
Chad P.
KSC24C8EYY02 WHIRLPOOL REFRIGERATOR Installed parts listed. Charged unit. Advised 24 hrs for normal operations to resume. ; Job Cmpltd
Dan H.
M1TXEMMWW00 MAYTAG REFRIGERATOR Customer complaint that unit is leaking, confirmed, found evaporator drain tube clogged, cleared ice and evaporator drain tube, op test good ; Job Cmpltd
Dan H.
MGDC215EW2 MAYTAG DRYER Customer complaint that unit is not drying, found thermal cut off open, installed new thermal cut off kit, op test good ; used 1 279769 (THERMAL CUTOFF)
Macaulay G.
WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Found no sign of leaks or issues. All tested ok.; Job Cmpltd
Macaulay G.
MVWX655DW1 MAYTAG WASHER Replaced control and started calibration. Cycle did not complete and would not power back on. Found damage to power cord. Office to order cord.; ordrng 1 W11087430 (cord-power)
Macaulay G.
WFE520C0AS0 WHIRLPOOL RANGE Replaced control. Heated and turned off ok.; Job Cmpltd
Brian M.
FGHD2465NF1A Frigidaire Dishwasher Installed fan Ran test cycle OP TEST OK Advised customer that water supply line needs to be replaced ; Job Cmpltd
Paul P.
WRT108FZDW02 Whirlpool Refrigerator Found board needs updated, per service pointer w10902061 tests. Also, rocker door light switch is causing feedback through board, needs new one. Office to order rocker switch and control board. Did not set down mitigation mat, no water running to refrigerator.; ordrng 1 WP1118894 (switch) and 1 WPW10643378 (cntrl-elec)
Corey L.
WRS325SDHZ00 Whirlpool Refrigerator Installed new air diffuser, op test good; Job Cmpltd
Corey L.
MFI2568AES Maytag Refrigerator Customer complaint refrigerator display is blinking and opening and closing ice flap so customer shut ice maker off, temps were 40 ff and 5 frz, fans are running, ui shorting out, 67006294 is not available cannot be repaired
Dan H.
WDTA50SAHW0 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, started normal wash cycle, cancelled, unit drained, repeated with same results, unit is operating as designed ; Job Cmplt
Dan H.
WTW5000DW1 WHIRLPOOL WASHER Wash plate will not compressor off, unable to install parts without removing wash plate, unit needs new basket, wash plate, and tub; ordrng 1 W10512161 (tub asm) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 2 WP8533928 (screw)s and 1 WPW10215093 (clean out filter)
Chad P.
MFI2665XEB7 MAYTAG REFRIGERATOR Found duck bill failed. Cleared line and ice. Needs drain tube kit. ; ordrng 1 W10619951 (tube-drain)
Chad P.
WRF990SLAM00 WHIRLPOOL REFRIGERATOR Found temps rising. 23 in ice basket. Found dye on ff evap. Needs evap and drier replaced. ; ordrng 1 W11116006 (EVAP) and 1 WPW10143759 (DRIER)
Gabriel P.
KUDP01FLSS0 kitchenaid dishwasher Found wet spots around pole on carpet,water must got to basement during a job I did yesterday valve was close while working but it was still leaking a little so I ask the husband to give me some towels and he did ,I put one underneath dishwasher while I take inlet connector off towel was wet by the time I took it out I started connecting new inlet valve then there was no leak,when customer home today found no damage on sealing just wet spot ; Job Cmpltd
Gabriel P.
WRF560SEYM05 whirlpool refrigerator Cc no cool on freezer,found air leak in the top,also found water dripping from moister sensor explain customer to leave it on,found frost all over door and ice on evap steam ,disconnect defrost elements and connect back up so it will reset also unplug unit for 30 second to reboot computer,also steam door gasket,leave water mat,opt test ok ; Job Cmpltd
Brian B.
MVWB850YW1 maytag washer Replaced tub ring. Ran test cycle. No leaks, op test ok. Placed water mat, sent pic.; Job Cmpltd
Brian M.
ABB1921BRM00 Amana Refrigerator Installed control and thermostat OP TEST OK
Corey L.
JBS55DM4BB GE Range Customer complaint only display is working, confirmed not one element will turn on, found unit getting only 160v, advised customer to have an electrician look at the outlet behind the range
Paul P.
KDTE104DSS0 Kitchenaid Dishwasher Found pump assembly not pushing enough pressure to wash dishes properly. Office to order pump assembly. Set down mitigation mat.; ordrng 1 WPW10605057 (pump and motor assy)
Corey L.
WRB322DMBW00 Whirlpool Refrigerator Customer complaint of a motor noise in back top of fridge, confirmed air damper is excessively loud when opening and closing, unit needs air damper; ordrng 1 WPW10594330 (control DAMPER)