Service History 811 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS4

Near Cleveland, Ohio 44106

Corina H

Job Details: 01/12/2022

Replaced the damper. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Cleveland, Ohio 44135

Gabriel P

Job Details: 01/12/2022

Found connector wire broken for pump try something for customer till I get back to replace harness ; ordrng 1 W11130932 (Harness)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW0

Near Maple Heights, Ohio 44137

Marie V

Job Details: 01/12/2022

"Cc that she put a load in and left, when came back the lid lock was on and the sensing fill too and nothing was happening. Plugged in unit back in and ran diag found error code F1E1 main control fault. Unit will need control board. Cust will call back if she wants to continue. ; ordrng 1 W10711300 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ06

Near Parma, Ohio 44134

David R

Job Details: 01/12/2022

"Replaced control, bulb, socket. Found interlock switches the spade terminals were too big. Ordering switches and thermostat ; ordrng 2 W11551558 (Interlock)s and 1 W11551558 (Interlock) and 2 W11551761 (Interlock)s and 1 W11224856 (Thermostat)"

We serviced a

KITCHENAID WALL OVEN

Model KODC304ESS00

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 01/12/2022

Replaced the glass. Opt test ok.

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Maple Heights, Ohio 44137

Marie V

Job Details: 01/12/2022

"Cc that the freezer door gasket is detaching. When arrived it was completely off, inspected gasket, is good. Inspected door, also good. Added silicone around and installed gasket, with screws hiding. Pulled gasket, does not comes off. Unless you want to take it off. Op test ok."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Cleveland, Ohio 44124

Corina H

Job Details: 01/12/2022

CC that the dishes are coming out wet. Ran diag F2e1 stuck key. Ran a calibration. Heater is on. Advised cust to use rinse aid and run the hot water in the sink. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1015XTXS5

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 01/12/2022

Ran diagnostic found two error codes F5E1 door stuck open and F7E1 no heat delete error codes ran auto test it fill and wash and drain at the end of cycle heater temp was at..

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Thompson, Ohio 44086

Dan

Job Details: 01/12/2022

"Customer complaint that lid is not locking, ran diagnostics found f5e2(lid unlock failure), confirmed lid is not locking, lid lock has failed, I installed new lid lock, op test good ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

MAYTAG DISHWASHER

Model n/a

Near Cleveland, Ohio 44103

Jason N

Job Details: 01/12/2022

"Cc unit flooded floor after useCustomer stated she used unit for first time since moving in, after cycle, water was on floor in front of unit. Checked door seal, checked good. Checked under unit, found float switch micro switch button stuck in. Freed up microswitch button, tested for continuity, switch reading open on both positions. Unit will float switch replaced. Customer not repairing at this time, estimate only.; ordrng 1 WP99002560 (Float switch)"

We serviced a

SAMSUNG DRYER

Model DV405ETPASU/AA

Near Painesville, Ohio 44077

Dan

Job Details: 01/12/2022

"Customer complaint that unit is not heating, confirmed , found thermal cut off open, unit needs new thermal cut off; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430DP01

Near Westlake, Ohio 44145

Angel

Job Details: 01/12/2022

Replaced ui tested unit. Opt test ok.

We serviced a

GE DISHWASHER

Model GDT580SSF5SS

Near Shaker Heights, Ohio 44122

Manny

Job Details: 01/12/2022

Replaced drain pump provided by customer op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Cleveland, Ohio 44120

Jason N

Job Details: 01/12/2022

Cc unit freezer and refrigerator doors need replaced due to damage Customer has not yet receive freezer door. Installed refrigerator door. Customer satisfied with appearance. Waiting on freezer door to finish job. ; saved tckt

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, Ohio 44060

Dan

Job Details: 01/12/2022

"Installed new control and user interface , op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 01/12/2022

"Replaced ice maker, ran harvest and fill test all components passed, opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA1

Near Westlake, Ohio 44145

Angel

Job Details: 01/12/2022

"Cc that unit is leaking. Took unit out and Tested unit and found that unit is leaking through the diverter and hose will need pump assembly replaced. Gave customer estimate and said to leave unit out and to order part that they will install themselves. Just charged parts and service call. Opt test ok.; ordrng 1 WPW10605058 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Solon, Ohio 44139

Brian M

Job Details: 01/12/2022

Replaced sticker OP Test Ok

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Euclid, Ohio 44132

Dan

Job Details: 01/12/2022

"Installed new gas valve, op test good"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, Ohio 44134

Angel

Job Details: 01/12/2022

Cc that unit is not operating every time you try to start it it will display a F1E4 error code MV relay on control. Unplugged unit for a minute to try to reset it tested to see if it would work opt ng. So i checked all connections on control and on switches everything was good will need new control board and ordering ground wire because unit is missing it. Ordering parts. Office to reschedule parts out of stock.; ordrng 1 W11552021 (Control) and 1 W10539840 (Ground wire)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 01/12/2022

"Cc of light out and fridge freezing stuff Found led out and ran test in diffuser Diffuser not closing all the way Also found the door gasket are ripped Needs led, door gaskets, and diffuser ; ordrng 1 W11043011 (module) and 1 WPW10196393 (damper control assy) and 2 W10830274 (gasket-fip)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB00

Near Cleveland, Ohio 44115

Manny

Job Details: 01/12/2022

"Spend 20 mins waiting for customer at wrong address, We had the wrong address, Recovered refrigerant, replaced evaporator and filter, wrong filters was ordered used T/S #wpw10143759 filter was restricted used another one from T/S, charged unit with nitrogen had leak on filter joint resolder filter and charge with nitrogen no leaks, set unit into a 30 in vacuum for 10 mins and holding, charged with 4.9oz of R134a, pressure equalize and holding, checked evap good frost pattern building up, unit is cooling, advise customer to allow 24 hours for temp to equalize ; used 2 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS08

Near North Royalton, Ohio 44133

Angel

Job Details: 01/12/2022

Cc that unit light keeps going out. Verified and found wire on light socket burnt replaced wire and socket tested unit but would not turn on light checked all wiring making sure nothing else was burnt but everything was good will need main control board replaced. Ordering part.; ordrng 1 W11552018 (Control)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Aurora, Ohio 44202

Brian M

Job Details: 01/12/2022

Cc corner of lid broke Replaced lid OP Test Ok

We serviced a

KENMORE REFRIGERATOR

Model 106.41159212

Near LaGrange, Ohio 44050

Gabriel P

Job Details: 01/12/2022

"Found evaporator pan clogged with ice clear out steam door gasket as well,opttest ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Kent, Ohio 44240

Brian M

Job Details: 01/12/2022

Cc unit not working Found unit pumping No codes Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Lakewood, Ohio 44107

Manny

Job Details: 01/12/2022

"Cc unit not heating, checked power to the unit and form L1 to L2 have 83.6V from L1 to N 125V from L2 to N 15V, unit is missing L2 possible breaker issue, advise customer to contact electrician to replace the breaker and if he still experiencing issues to give us a call and we can take another look."

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW0

Near Willowick, Ohio 44095

Dan

Job Details: 01/12/2022

"Customer complaint that all buttons are lit up and unit does nothing, confirmed, unable to run diagnostics, unit needs new control and user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11481116 (Cntrl) and 1 W11481108 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Dan

Job Details: 01/12/2022

"Customer complaint that unit is not washing properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Strongsville, Ohio 44136

Angel

Job Details: 01/12/2022

Cc that unit starts squeaking when it starts to agitate. Verified underneath unit and found that the cam was stripped cleaned out shaft and replaced cam and pulley with new one tested unit. Opt test ok.; used 1 W10721967 (PULLEY) from stock

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Strongsville, Ohio 44136

Angel

Job Details: 01/12/2022

"Cc that unit keeps having the F2E0 error code key pad connection. Verified all connections and were properly connected also checked diagnostics and found the F2E0 error code and the F2E1 stuck key will need ui control replaced. Ordering part.; ordrng 1 WPW10453983 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kent, Ohio 44240

Brian M

Job Details: 01/12/2022

Installed heater and panel Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 01/12/2022

CC that the ice maker arm fell off and there is water on the bottom of the freezer. Confirmed. Re attached the arm to the ice maker. Found a service pointer. ; ordrng 1 W11190084 (Drain tube)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW1

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/12/2022

"Cc that the unit has mold inside. And that she ran several cycles to clean it, but still some mold. Ran diag found error code F6e6 cool water . Looked up is Hooke up to hot . Explain cust to run the hot water at the sink before starting a cycle, that will help unit not to create mold. Soap needs 125* of hot water to properly dissolve. Also explain cust that rinse aid help keeping unit clean, also she wanted a new filter, gave estimate to deliver the filter, she said she will keep hers. Unit is operating as designed. Op test okDo not order parts.; ordrng 1 W10872845 (Filter 35.56), used 1 SHIPPING 22.00 (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEQ1

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/12/2022

"Cc that the freezer handles is off. Gave estimate, corrected issue. op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, Ohio 44147

David R

Job Details: 01/12/2022

"No ice or water dripping since 1/3/22. No ice blocking. Replaced ice shoot, UI and ice door. Op test ok"

We serviced a

GE DRYER

Model DCVH515EF0WW

Near Mentor, Ohio 44060

Dan

Job Details: 01/12/2022

"Installed new pulley, belt, and upper slide bearing, op test good"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Elyria, Ohio 44035

Gabriel P

Job Details: 01/12/2022

Ran rinse and spin no noise heard ran it with a load no noise advise to monitor also found coin between agitator advise to clean pockets

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWM1

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 01/12/2022

"Cc unit display does not power onFound no power to control. Checked control bimetal, found bimetal is open again. Bimetal opened during cycle, water still in the bottom of tub. Jumped out bimetal, ran cancel drain to empty tub. Checked for loose wires or signs of heat. Called wp techline, Andy, asked if previous technician installed entire bimetal kit, advised they did not, just switched out bimetal. Andy stated must install entire kit with new harness. Reordering bimetal kit, still under warranty ; ordrng 1 W10258275 (Bimetal)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 01/12/2022

Replaced main control board ran a test cycle. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Westlake, Ohio 44145

Manny

Job Details: 01/12/2022

"Replaced parts listed, opt test ok advise customer to allow 12 to 16 hours for temp to equalize."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windham, Ohio 44288

Brian M

Job Details: 01/12/2022

Cc unit will not agitate Actuator is the cheap plastic one Replaced using truck OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Aurora, Ohio 44202

Brian M

Job Details: 01/12/2022

"Cc no water entering Found valve getting power but not opening Needs valve ; ordrng 1 W11434044 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 01/12/2022

"Cc unit making cracking noise when door is closedFound source of sound to be plastic clicking noise originating from door latch when door is closed. Did not see any physical damage or abnormal operation from latch, just a louder then usual sound. Ordering door latch assembly. ; ordrng 1 W11412299 (Latch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, Ohio 44130

David R

Job Details: 01/12/2022

"Replaced float switch. Found tray full of water, water hose leaking causing build up. Tightened and corrected, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Fairport Harbor, Ohio 44077

Dan

Job Details: 01/12/2022

"Installed new filter mount, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Mayfield, Ohio 44143

Corina H

Job Details: 01/12/2022

"CC that the unit is not making ice. Checked the temp 37* Fz 6*. Unit is in a defrost. Ice maker not cycling. Replaced the ice maker from t/s. Cycled ice maker. Opt test ok. One ice maker was broken. Had surplus on another one, took pictures. ; ordrng 2 W10882923 (Ice maker)s"

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAB1

Near Madison, Ohio 44057

Dan

Job Details: 01/12/2022

"Customer complaint that unit is not cleaning dishes properly, found some debris in chopper blade filter, cleared, ran test cycle with glasses upright in racks, glasses filled, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM5

Near Euclid, Ohio 44132

Corina H

Job Details: 01/12/2022

"CC that the unit is not cooling. Confirmed. No fans, compressor are running. The lights are working. The ui is dead. Unplugged the unit not turning on. Will need a main control. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 01/12/2022

"Cc that the unit is not drying dishes, that they are cold . Ran diag found error code 7-1 no heat (Control programmed to disable heater but continue running cycles if it detects a water heating problem.) explain cust , to run hot water before starting a cycle."

We serviced a

GE REFRIGERATOR

Model GSS25IYNPHFS

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 01/12/2022

Cc that the door makes clicking noise when you open the door. Found that the right hand side door is too high and the wheel at the bottom pops out of place and makes the noise. Lowered door and leveled unit. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Columbia Station, Ohio 44028

David R

Job Details: 01/12/2022

"Stacked unit. Cc unit not moving past sensing. No error codes. Found unit is not spinning, all other functions working. Went through manual diagnostics and will not spin. Followed techsheet. Voltage is good on filter, 120 input and output, page 16 motor circuit J6 inserted, unplugged connection, motor windings all text 15 ohms between the 3 connections. Calling techline went over findings, went over going through the tech sheet, no parts replaced yet. Documented, suggested replacing control ; ordrng 1 W11322883 (Control) and 1 W11316771 (Filter power), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Lorain, Ohio 44053

Angel

Job Details: 01/11/2022

"Cc that units control board was bad and had short lights were not working or ice maker. Verified all switches and found that the switch on the right hand side pantry door was not pressing on the switch properly causing it to leave the door ajar light on the display and lights to go out. Made sure that unit did not have any obstructions and set bin properly and started working as should lights came back on also checked ice maker for error codes and had none so i did a harvest and fill test passed recommended customer to monitor for now but unit started up and does not have a short, and if it happens again he will need that switch for the pantry door. Opt test ok.; ordrng 1 W11384469 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Cleveland, Ohio 44130

Angel

Job Details: 01/11/2022

Replaced switch tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, Ohio 44142

Manny

Job Details: 01/11/2022

"Cc unit is not draining my clothes and unit is walking when spinning, found unit really unleveled, ran diagnostics no error codes found, leveled unit and ran 6 large towels until they got soaked and switched to drain and spin, unit is spinning normally no more unbalanced or walking. Opt test ok. Attached pop"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, Ohio 44125

Manny

Job Details: 01/11/2022

"Cc unit no water coming in confirmed not water, replaced pre id valve, opt test ok. Cux wants to replace inlet hoses; saved tckt"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Cleveland, Ohio 44128

Manny

Job Details: 01/11/2022

"Cc unit not working, unit was unhook from water and power hooked unit to water and power ran diagnostics found error code F7E5 for shifter fault, motor is really loud, unit will need a drive motor, office to contact customer for next appointment ; ordrng 1 W10890624 (motor-drve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MSD2572VEW01

Near Westlake, Ohio 44145

Angel

Job Details: 01/11/2022

"Cc that unit is not cooling but when you tap the thermostat it starts working. Verified and made sure wires were not loose on it tapped and started working will need thermostat replaced. Gave customer estimate and said its time for a new unit with warranty.; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near Cleveland, Ohio 44111

Angel

Job Details: 01/11/2022

Replaced ui and control started unit up and was working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAW04

Near Mentor, Ohio 44060

Corina H

Job Details: 01/11/2022

Disconnected the power supply light. Reconnected the wires stopped strobing. Called BJ to replace the main led light. Replaced the led light. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 01/11/2022

"Motor damper making noise giving estimate she will not fix she can live with noise ; ordrng 1 WPW10594329 (Motor damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/11/2022

"Replaced water valve, tested unit, not dripping. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW02

Near Garrettsville, Ohio 44231

Brian M

Job Details: 01/11/2022

Installed gaskets and baffle OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8540BW0

Near Geneva, Ohio 44041

Dan

Job Details: 01/11/2022

"Customer complaint of buzzing noise and ld error, ran diagnostics found f32(long drain) error code, ran test cycle, unit is not draining, no power from control to pump, unit needs new control, part is no longer available ; ordrng 1 W10591283 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willowick, Ohio 44095

Jason N

Job Details: 01/11/2022

"Cc unit not washing properlyRan diagnostics, no codes store, auto test passed, no issues. Ran quick wash cycle in entire using 5 towels. Unit sensed, filled, and spun out properly. Called WP techline, Chris, confirmed unit is working a designed, documented."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Euclid, Ohio 44132

Jason N

Job Details: 01/11/2022

"Cc unit set off carbon monoxide detector. Customer stated detector went off while using the oven, had gas company come out and they said it was the range based on their detectors. Checked flames on unit, cooktop burners and oven flame look good, proper blue indicating proper combustion, no yellow or orange. No soot or carbon buildup on or around surfaces. Customer stated he bought a new carbon monoxide detector but hasnt used the unit yet since, wanted to be sure unit is safe to operate. Advised customer unit looks to be operating properly at this time."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 01/11/2022

Installed ice maker. Reset ice maker faults. Ran manual harvest test. Ice maker harvest test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Cleveland, Ohio 44143

Jason N

Job Details: 01/11/2022

Cc unit lights flickering. Confirmed LED flickering in ff section. Replaced LED modules using customer supplied pre id part. Illumination stable in ff section. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44109

Angel

Job Details: 01/11/2022

Cc that unit was grinding when unit starts. Started unit up on a normal cycle and when it went into a agitation it started grinding. Looked under washer and found pulley completely off and stripped. Replaced cam and pulley used lock tight on nut to secure and tested unit. Also leveled unit for customer and recommended no more than 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W10721967 (PULLEY) from stock

We serviced a

WHIRLPOOL WASHER

Model LAT8826AAE

Near Cleveland, Ohio 44121

Jason N

Job Details: 01/11/2022

"Cc going out of balanceChecked tub balance ring and hub, both checked good. Unit needs base pads replaced. ; ordrng 1 203956 (Damper pads)"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Fairview Park, Ohio 44126

Angel

Job Details: 01/11/2022

Cc that unit was left on and when they came back home after several hours it was still running hut hasnt done it since. Unit has good airflow and vent was cleaned out customer stated. Explained to him that the timer could be going bad. Ordering timer.; ordrng 1 WPW10185981 (Timer)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 01/11/2022

Cc unit needs updated heater installed. Installed updated heater element using customer supplied pre Id part. Op test good.

We serviced a

JENN-AIR WALL OVEN

Model JJW3830DP01

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/11/2022

Replaced harness explained to customer to monitor for now to see if harness fixes issue from what whirlpool techline explained. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW87HEDW0

Near Cleveland, Ohio 44105

Jason N

Job Details: 01/11/2022

"Cc unit not turning on Confirmed unit not turning. Checked power in to control board, good at 122v. Unit needs main control. ; ordrng 1 WPW10750477 (ui panel) and 1 W11029153 (Main control)"

We serviced a

MAYTAG DRYER

Model Mede300vf2

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/11/2022

Cc of noise Found idler pulley damaged replaced using dryer repair kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 01/11/2022

"Installed new gearcase, cam kit, and belt, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/11/2022

"Compressor under warranty Found cap tube to have ice ball Needs sealed system repair ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 W10843121 (filter dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model n/a

Near Conneaut, Ohio 44030

Dan

Job Details: 01/11/2022

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Willowick, Ohio 44095

Corina H

Job Details: 01/11/2022

Reihe drain Pump. Cleared the codes. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Euclid, Ohio 44132

Corina H

Job Details: 01/11/2022

"CC that there is a loud noise in the spin cycle. Confirmed. No oil leaking. Started a drain and spin, found the bearings are worn. Will need new bearings. ; ordrng 1 W10435302 (Bearings) and 1 W10447783 (Bearing tools)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, Ohio 44139

Manny

Job Details: 01/11/2022

Replaced heater. Ran calibration opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVBA

Near Solon, Ohio 44139

Manny

Job Details: 01/11/2022

"Cc unit not starting, unit doesnt start there is power coming into the control and only 0.8 volt coming out unit will need main control and ui. Customer will not proceed with the repair, if she decides to proceed shell call us.; ordrng 1 WPW10285180 (cntrl-elec) and 1 WPW10459139 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Solon, Ohio 44139

Manny

Job Details: 01/11/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near South Euclid, Ohio 44121

Manny

Job Details: 01/11/2022

"Replaced gasket, after I replaced it noticed a rip on the bottom, customer had 2 gasket but only the right side was need it , replaced the gasket with the extra one ,good seal . Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/11/2022

"Cc that unit started freezing again like mid December since October. Called AB to see if he thinks the thermistor could have gone bad and replace it and said to try to call techline to see what they say since it worked for about 2 months and now doing the same thing. Called techline spoke with Joel and explained issue he said that after analyzing with another engineer it will need the phenix control board or if the customer does not want to spend the extra money to close off the dampers with liner tape and use it as a regular refrigerator. Explained to customer and said for me to give them the estimate to see how much it was going to be and they said they were going to close off the dampers. Opt test ok.; ordrng 1 WP2303091 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Amherst, Ohio 44001

Angel

Job Details: 01/11/2022

Replaced heater with service pointer W11540964 tested unit for leaks and to make sure it heats. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, Ohio 44106

Manny

Job Details: 01/11/2022

"Cc unit not filling or takes a long time to fill. Set unit into diagnostics and found error code F8E1 for long fill, set unit to diagnostics cycle and noticed cold valve just hums, replaced housing, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model LAT9416AAE

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/11/2022

Cc unit not agitating Found unit stuck in spin Possibly caused by timer or clutch Brake requires special tool that is NLA ; ordrng 1 22001830 (timer NLA) and 1 201190 (brake pkg) and 1 Y038315 (Tool NLA)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/11/2022

"Replaced heater, tested unit, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Strongsville, Ohio 44149

David R

Job Details: 01/11/2022

"Cc wife said unit will sometimes not finish cycle, will cut off halfway through. Reset power for 5 mins, replaced drain pump sent out. Ran diagnostics, no error codes. All components working. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Strongsville, Ohio 44149

David R

Job Details: 01/11/2022

"Cc unit had some ice forming on bottom on FZ. Took steam gun and steamed gaskets. Good, no gaps. Customer to monitor. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Westlake, Ohio 44145

Gabriel P

Job Details: 01/11/2022

"Replace slider and door,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 01/11/2022

"Found evaporator frozen with ice also ran diagnostic and found defrost sensor open replace from t/s ,opt test ok ; used 1 WPW10384183 (THERMISTOR), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/11/2022

"Replaced control and verify frost pattern, no frost pattern. Check pressure unit is on a vacuum. Unplugged Waited 10 min , no changes. Unit has a restriction on cap tube.called tech line. Told me to go from suction line and blow nitrogen and see if it comes out of the cap tube. None. Unit cant be repair. Called tech line again spoke with Bruce he found the file, explain everything I did. Unit is not reparable."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Strongsville, Ohio 44149

David R

Job Details: 01/11/2022

"Cc FL knob when turning will make scrap noise. Took knob off, nothing blocking. Tuned valve by hand, scraping noise. Ordering manifold.*** office to reschedule ; ordrng 1 W10538763 (Manifold)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBD275PD014

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 01/11/2022

Customer had error code f2e6 key open and it was telling me to take console out and press in connector while power off then when turn power on if error code come back replace key pad but error code never came back also preheat oven error code still did not come back unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Kent, Ohio 44240

Brian M

Job Details: 01/11/2022

Installed led module OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE WALL OVEN

Model JT5500EJ3ES

Near Mentor, Ohio 44060

Corina H

Job Details: 01/11/2022

CC that there is a fault code that comes up when running the lower oven. Confirmed. Found the lower cooling fan it turning on. Will need the lower fan. ; ordrng 1 WB26X35089 (Lower cooling fan)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Kent, Ohio 44240

Brian M

Job Details: 01/11/2022

Installed heater and arm OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS

Near Streetsboro, Ohio 44241

Brian M

Job Details: 01/11/2022

Cc of error found f1e1 error Needs control ; ordrng 1 W10885069 (cntrl-elec)

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