We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Lakewood, Ohio 44107
Manny
Job Details:
09/16/2021
"Replaced main control, opt test ok, took core for return"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
09/16/2021
CC that there is a knocking noise and oil in the tub. Ran diag no codes. Checked underneath no oil leaking. Suspension rods are good. Started a rinse cycle with towels. The clicking noise is the clutch. Noises are normal. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
09/16/2021
Cc unit upper rack brokenConfirmed both sides of adjusters on upper rack have broken. Replaced upper rack adjusters using customer supplied pre Id part. Rack operation test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, Ohio 44147
David R
Job Details:
09/16/2021
"Cc unit lights not working. Found 2 causing issue. Both in FF, right pantry LED, Top Left back LED. Replaced both. Tested. Good. Op test ok. ; used 2 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Painesville, Ohio 44077
Dan
Job Details:
09/16/2021
"Customer complaint that time and date changes on it own and oven shuts off mid cycle, ran diagnostics found f6e0( user interface lost communication) error code saved 6 times, unit needs new user interface , customer says they have an extended warranty through Lowes , advised customer to contact Lowes for coverage, part is also showing out of stock ; ordrng 1 W11339755 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
09/16/2021
"Auger motor seize giving estimate ; ordrng 1 W10822606 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Westlake, Ohio 44145
Angel
Job Details:
09/16/2021
Unit is working as designed customer just had question about the functions on the unit. Explained to her everything she needed. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Brecksville, Ohio 44141
David R
Job Details:
09/16/2021
"Cc sometimes unit will not take options or start up, console blank. Will have to restart breaker in order for it to go back working. Took off power connection, retwisted wires to make sure good connection, took off front panel and reconnected all wires to make sure they were in correctly, turned power back on. Ran diagnostics. Good. All components working. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Painesville, Ohio 44077
Dan
Job Details:
09/16/2021
"Installed new freezer section led module, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVD05
Near University Heights, Ohio 44118
Jason N
Job Details:
09/16/2021
"Cc unit not cooling Customer stated unit stopped cooling temporarily, he cleaned condenser coils as they were very bad he said. Cooling returned to unit, but now ice maker not working, and ice buildup on bottom of freezer. Found defrost drain iced over. Cleared ice from freezer, steamed down drain hole. Good flow through. Found ice maker jammed with excessive ice, most likely when unit thawed. Cleared ice from ice maker, ran manual harvest test, ice maker indexed properly and filled with water. Op test good. Customer also wants to have ice dispense repaired, separate issue. Found ice door bracket broken, unit needs ice door kit. ; ordrng 1 W10823377 (Ice door kit)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Middleburg Heights, Ohio 44130
Gabriel P
Job Details:
09/16/2021
"Replace pump assembly,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brooklyn, Ohio 44144
Gabriel P
Job Details:
09/16/2021
"Found filter housing leaking,ordering ; ordrng 1 W11346623 (Filter housing)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
09/16/2021
Found three prong dryer terminal burn and l1 receptacle is burning as well advise customer to replace receptacle so replace 3 prong wore from t/s opt test ok ; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM07
Near Beachwood, Ohio 44122
Jason N
Job Details:
09/16/2021
"Cc unit door gasket not staying in place and water leaking in freezerFound ff door gasket will not staying in track on upper corner. Ran bead of silicon into track to secure gasket. Advised customer to minimize opening door to allow silicone to cure. Found ice buildup in freezer, water leaking from ice maker. Fill tube not installed correctly, correctly ice maker fill tube. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Westlake, Ohio 44145
Angel
Job Details:
09/16/2021
Replaced door ui and mullion tested. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW
Near Rock Creek, Ohio 44084
Dan
Job Details:
09/16/2021
"Customer complaint that unit is not filling, confirmed, water barely coming out of cold water valve, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
09/16/2021
"Cc unit not cooling or powering onCustomer showed popCustomer stated unit would not turn on or start cooling, happened for about a day, then unit turned back on and started working. Unit has been working now for awhile, but customer concern is why that happened. Confirmed unit is cooling and working as designed at this time. Ran diagnostics functionality tests, all tests passed. Unit is working as designed at this time, could not duplicate an issue."
We serviced a
JENN-AIR REFRIGERATOR
Model JUD248RCCX00
Near Westlake, Ohio 44145
Angel
Job Details:
09/16/2021
"Cc that drawer was hard to open ui went out and the wire harness was snapped. Verified and confirmed the drawer was getting stuck with the harness and snapped it will need wire harness and harness support. Customer said that the light on the ui was not working before so I explained to her it could of been from the harness so she wants to order harness and if later she needs the ui she will order later. Ordering harness, and supoort.; ordrng 1 W10488357 (Harness) and 1 W10204630 (Wire support), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Maple Heights, Ohio 44137
David R
Job Details:
09/16/2021
"Replaced control, top door hinges, both temp sensors in both ovens and control. Tested both at 350* let cycle. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Solon, Ohio 44139
Brian M
Job Details:
09/16/2021
Cc ice build up in corner of freezer Found door seal not sealing upper Left corner Fixed seal OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Conneaut, Ohio 44030
Dan
Job Details:
09/16/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/16/2021
Installed listed parts. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ6
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
09/16/2021
Replace fuse and light opt test ok
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
09/16/2021
Cc unit not running Turned unit on and it ran fine Could not determine an issue at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM00
Near Hiram, Ohio 44234
Brian M
Job Details:
09/16/2021
"Inspected evap no frost pattern Found compressor running little warm Suspect sealed system needs evap and drier ; ordrng 1 W10920993 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10653584300
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
09/16/2021
Installed thermostat control OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Maple Heights, Ohio 44137
David R
Job Details:
09/16/2021
Cc unit not spinning. Basket speed error and shifter error. No shifting over to spin. Replaced shifter. Ran calibration and diagnostics test. Good. Unit is good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS0
Near Brecksville, Ohio 44141
David R
Job Details:
09/16/2021
"Replaced valve, float switch and wash pump. Found water was leaking from heater area and caused water to get into motor and short. Ordering heater.; ordrng 1 W11537778 (Heater)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, Ohio 44131
David R
Job Details:
09/16/2021
Cc still freezing items on top shelf in FF. Went to and took temp -1 in FZ and 37-38 in FF. Customer has bars on 3 in FZ and 2 in FF. Called techline to document. 7731764069. Let techline know of all parts replaced already. Techline stated to give top shelf room away from damper so items are not right on top of damper door. Temp coming directly from FZ can be cold and cause items to freeze if not properly positioned for good airflow. Unit is testing good today. Tech line said if needed suggest Temp scribe temp recorder. For recording temp.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMT00
Near Broadview Heights, Ohio 44147
David R
Job Details:
09/16/2021
"Cc unit not making ice. Found emitter board not responding or recognizing bin. Ordering control ; ordrng 1 W10757851 (Emitter control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Solon, Ohio 44139
Jason N
Job Details:
09/16/2021
"Cc unit doors not level, not opening and closing properlyCustomer stated when unit was delivered doors were removed to install in home. Unit hasnt been right since. Found both doors are missing hinge closers(bushings). ; ordrng 2 WPW10505294 (Door closer cam)s"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
09/16/2021
"Customer complaint that unit is not draining or spinning, ran diagnostics no error codes found, drain pump is working, unit spins and agitates and shifts back, unable to duplicate the problem , unit is operating as designed , load"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS00
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/16/2021
"Cc that freezer only cold on bottom side and top part not cold at 67* and fresh food section at 73*. Verified and found that the evap had good frost pattern and found evap fan not running checked dc voltage and had 13vdc also tried to run in service mode and nothing will need evap fan. Ordering part.; ordrng 1 W10822580 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
09/16/2021
Installed ff evaporator harness. Advised customer to allow up to 24 hrs for temps in both sections to return to normal.
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Cleveland, Ohio 44111
Joe O
Job Details:
09/16/2021
Cc: loud screeching noiseFound belt stretched. Needs belt; ordrng 1 W11239857 (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Cleveland, Ohio 44108
Corina H
Job Details:
09/16/2021
CC that the unit is not making ice. Confirmed. Checked the water dispenser no water coming out. Cust has a saddle valve that is seized. Advised cust to replace the saddle valve with an inline valve. Removed the filter and water started to come out. Cycled the ice maker water filled. Will need a new filter. Opt test ok
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/16/2021
Installed latch. Ran test bake. Tested. Op test ok
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS02
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
09/16/2021
Cc that top oven wasnt turning on. Verified and found bottom one wasnt on either. Checked ignitor and was pulling 3.33amps tested good. Verified the gas valve and switch was not engaged all the way. Turned on all the tested and unit working as should preheated to 350*. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/16/2021
"Cc: beeping, not runningFound unit flashing error code f8e4(overfill). Found incoming water line loose. Tightened. Ran test cycle. Op test ok"
We serviced a
MAYTAG FREEZER
Model MZF34X20DW04
Near LaGrange, Ohio 44050
David R
Job Details:
09/16/2021
"Tried replacing gasket but door is warped, will need new door. Ordering. ; ordrng 1 W10746789 (Door) and 1 WPW10612925 (Nameplate)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Geneva, Ohio 44041
Dan
Job Details:
09/16/2021
"Customer complaint that unit is not draining, confirmed, found drain pump chopper blade broken jamming impeller, unit needs new drain pump ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGB760DEF2BB
Near Madison, Ohio 44057
Dan
Job Details:
09/16/2021
"Customer complaint that burners sometimes dont light and broiler has very small flames, and oven takes a long time to light, Lok top burners are good, oven burner lit and has good flame, broiler has very little flame coming out, unit needs new gas regulator ; ordrng 1 WB21X21506 (Gas regulator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Pepper Pike, Ohio 44124
Jason N
Job Details:
09/16/2021
"Cc unit LED lights not working Customer stated lights are not working in ff top section and freezer section. Found freezer LED faulty. Per service pointer W11460554D and s-code S191AQ, parts and labor covered for repair. Replaced freezer LED using customer supplied pre ID part. Illumination returned to unit. Op test good. Customer paid for both jobs on cc transaction."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/16/2021
Cc: not igniting properlyFound burner caps swapped. Switched burner caps. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR1845QF2
Near Novelty, Ohio 44072
Brian M
Job Details:
09/16/2021
"Cc unit not cooling Found compressor not running Tapped the control board and unit kicked in Needs control switch ; ordrng 1 242249002 (control assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Jefferson, Ohio 44047
Brian M
Job Details:
09/16/2021
Cc unit not functioning properly Found clutch not engaging error f7e4 and miscommunication error f6e3 Replaced slider and clutch replaced control Ran DLMs calibration and Auto test unit seems to be functioning correctly now
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Euclid, Ohio 44119
Corina H
Job Details:
09/16/2021
"CC that the unit does not start. Confirmed. Ran diag F5e3 Lid Lock Will Not Unlock, f5e1 Lid Switch Fault Lid Is Up. Checked the connections at j6, plugged in. J6-7 j18-3 1.333 dc volts. Will need a control. ; ordrng 1 W11162440 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, Ohio 44094
Corina H
Job Details:
09/16/2021
CC that the ice clumps together and the shoot was full of ice. Advised cust to empty the bin every 7-10 days. Warm air from opening the doors will make the ice clump together. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lorain, Ohio 44052
Angel
Job Details:
09/16/2021
"Cc that ice comes out to fast or gets stuck. Verified and ice chute is working as designed. Explained that when the ice bin is full of ice you will get more flow of ice and can cause the ice to come out faster and can get caught when chute closes but i tested it and its working as designed. Also had frost in freezer steamed out for them and explained to them that these freezer doors because of the tracks they have to open from the center of the door because if not the door will open crooked on them and when they close it, it will stay propped open from one side. Unit working as designed. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8540BW1
Near Strongsville, Ohio 44149
Marie V
Job Details:
09/16/2021
"Cc that the unit will fill with water and not finish cycle. Found bearing shocked. Unit will need bearings, rotor and stator and rpm sensor. Cust will not fix.; ordrng 1 W10381078 (Assembly tub) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Sensor rpm), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
09/16/2021
"Cc that the unit started leaking non stop. Confirmed removed plate at the bottom and found drain pan full of water, no leaks at the water lines. Removed filter and started watching filter housing. Filter housing is dripping every second. Unit will need new filter housing. Cust will try to find part, when she does she wants us to install part .; ordrng 1 WPW10121138 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model TFX20JRXAWH
Near Madison, Ohio 44057
Jason N
Job Details:
09/15/2021
"Installed defrost heater assembly. Turned cooling back on, advised customer to allow 24 hrs before restocking unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
09/15/2021
"Cc that the unit leaks from freezer a little puddle of water every day and that the ice maker takes too long to make ice. Ice maker had an ice stuck in it. Removed and cycled, very little water came to ice maker. Removed filter from unit and tested water at the door. Good pressure, put filter back in, And tried again, op test good. Advice cust to keep an eye on the ice maker most likely was not getting barely any water and thats why no ice was been produced. Also cleared out drain tube that was clogged causing a leak. Op test ok; ordrng 1 WPW10190965 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Avon, Ohio 44011
Angel
Job Details:
09/15/2021
Cc that that unit is leaking. Could not physically see any water stains anywhere looked in back all water lines looked good drain pain was not cracked water valves looked good and no signs of water stains anywhere in back side of refrigerator or in front by the filter. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/15/2021
"Cc that unit did not spin or agitate. Ran diagnostics and found error code F7E6 Motor Fault. Verified under unit and shifter was out of place, replaced with the one from service pointer calibrated and tested unit and working as designed. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, Ohio 44060
Joe O
Job Details:
09/15/2021
Cc: leaking from ice makerFound fill tube and fill cup frozen over. Needs water valve and fill tube; ordrng 1 W11043013 (valve) and 1 W11415785 (Fill tube)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, Ohio 44035
David R
Job Details:
09/15/2021
"Replaced control, ice bin, icemaker. Called for water. Temps are good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
09/15/2021
CC that the unit is not powering on. Started a cycle powered on. Ran diag no codes. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Rocky River, Ohio 44116
Marie V
Job Details:
09/15/2021
Replaced main control. Ran diag to test all components pass. Op test okBrought core for return
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS
Near Eastlake, Ohio 44095
Joe O
Job Details:
09/15/2021
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Painesville, Ohio 44077
Jason N
Job Details:
09/15/2021
"Cc unit noises, sounds like marbles and chipmunksRan diagnostics functions, did not duplicate noise at this time. However, based on description of noise from customer, very well sounds like damper control noises. Ordering damper control. ; ordrng 1 WPW10594330 (Damper control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, Ohio 44122
Corina H
Job Details:
09/15/2021
"CC that the unit does work properly and there is a scratch in the top. Ran diag no codes. Started a load of clothes, had clothes thrown in the basket. Advised cust to wrap the clothes around the basket. Office to reschedule the appointment. ; ordrng 1 W11211509 (Top)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Elyria, Ohio 44035
David R
Job Details:
09/15/2021
"Cc unit is leaking every time using it. Customer took unit out of house and put in garage. Cannot hook up to a water source for testing. Let customer know that needs hookup in order to test. Checked underneath, no cracks of rips in hoses. Cannot diagnose properly. ; saved tckt"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Strongsville, Ohio 44149
David R
Job Details:
09/15/2021
"Cc unit seems like it is not heating properly, both ovens. Went through diagnostics, no error codes. Ran component activation. For both ovens, broil, bake, convection elements and fans all coming on and heating. All components working correctly. Calibrated both ovens 10+ higher. Tan 350* bake both ovens, temp test good. Service Pointer W11490379 goes over waiting additional 5-10 mins after preheat before adding food. Let customer know. Unit test good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Bay Village, Ohio 44140
Angel
Job Details:
09/15/2021
Cc that the units door is not staying closed. Verified and the link on the left hand side broke off. Replaced the link kit tested and unit closing and opening an designed. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, Ohio 44060
Jason N
Job Details:
09/15/2021
"Installed drive motor. Ran dryer op test, good tumble and heating. Op test good."
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Cleveland, Ohio 44105
Marie V
Job Details:
09/15/2021
"Took POp. Cc that the oven rack are wrong. Confirmed oven rack are smaller they do not stay in. Found extra racks and asked cust if those were the new ones she said installers told her that thats for the old oven. I was able to install those in the oven. Explain cust that they might have switched them arrow down or something. Cust ask if the drawer was supposed to have a rack too , told cust that that part does not have a rack. Op test ok; ordrng 2 WPW10550642 (Oven racks)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS00
Near Beachwood, Ohio 44122
Corina H
Job Details:
09/15/2021
CC that the ice maker does not stop making ice and rust on the racks. Confirmed. Found the arm to the ice maker not in the correct location. Reattached the arm. Gave part number for touch up paint for the bins. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Berea, Ohio 44017
David R
Job Details:
09/15/2021
"Replaced actuator, found no fill long fill error code. Both hoses on. A little sediment coming from hot side from hose. Ran till water was clear. Good. If needed in the future would order W11038689 water valve. As of today. Everything is good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Shaker Heights, Ohio 44120
Marie V
Job Details:
09/15/2021
Cc that the unit is not agitating. Ran diag found error code f7e6 motor fault. Found shifter off place. Replace shifter ran auto test and calibration. Op test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SEDUDW01
Near Moreland Hills, Ohio 44022
Corina H
Job Details:
09/15/2021
Replaced the handle. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Bedford, Ohio 44146
Marie V
Job Details:
09/15/2021
"Cc that the unit is not cooling. Confirmed took temps 33* on freezer 68* fresh food section. Found fresh food section evap frozen and freezer fan was not running. Check ohms on thermistor freezer is on range fresh food section is not, also cust had another tech take a look at the unit they replaced bimetal on freezer spiced it and put another one in tape out the wires. Ran diag evap not running check for power it had 89V and dropping to 0 in seconds and comes back up and drops down. Check outlet has 1#0V steady. Unit will need new main coNtrol. Fresh food section harness and freezer as well. Cust will call if they want to continue.; ordrng 1 W10843055 (Control) and 1 W11033168 (Fresh food section harness) and 1 W11032800 (Motor evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.21302012
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
09/15/2021
"Cc that the unit will not drain. Confirmed and that when you try to run drain and spin unit will fill with water. Ran diag found error code of F5E1 ,f7e5 . Deleted error codes and ran drain and spin. Unit started working good. Ran auto test pass. Unit maybe had a glitch on control. Cust had unit unplugged when arrived. Advice cust to monitor unit. If start to have problem unit will need new drain pump."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
09/15/2021
"CC that there is clumps of ice everyday. Confirmed. Found warm air coming into the ice maker. Will need new gaskets. ; ordrng 1 5303918784 (Gaskets), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Cleveland, Ohio 44109
Marie V
Job Details:
09/15/2021
Cc that the freezer light is not working. Confirmed replace freezer light op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44135
Marie V
Job Details:
09/15/2021
"Cc that when you press start Unit starts to fill with water but then it stops and goes and stops and never fills. Plugged unit in tried to start a cycle, failed tried to run diagnostics failed. Unit is getting 122V at the control. Asked cust if unit stops running or when they wanted to use it didnt work. Cus said that it stopped draining and after start it started acting up. Unit will need drain pump and control board. ; ordrng 1 W11417466 (Control) and 1 W11399437 (Drain pump)"
We serviced a
GE WASHER
Model GTWN8250D0WS
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
09/15/2021
CC that the clothes do not come out damp and there is a grinding noise. Confirmed. Found the gearcase leaking oil. Part is nla. ; ordrng 1 WH38X21094 (Gearcase)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model GH7208XRB0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
09/15/2021
"Took door apart and replaced handle, and light built for cust he had the bulb.Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lakewood, Ohio 44107
Manny
Job Details:
09/15/2021
"Replaced shifter actuator, ran calibration and manual wash. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Elyria, Ohio 44035
Gabriel P
Job Details:
09/15/2021
"Replace gearcase,and stator and agitator and valve then ran calibration and auto test pass,opt test ok also explain wife how to properly run washer"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Kent, Ohio 44240
Brian M
Job Details:
09/15/2021
Cc unit not working properly Found sump getting power but not runningPump is under a 10 year warranty ran entitlement ; ordrng 1 WPW10591570 (pump&motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Ashtabula, Ohio 44004
Dan
Job Details:
09/15/2021
"Customer complaint that lid is not locking and unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump did not start, found drain pump unplugged, plugged in , drain pump started, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Richmond Heights, Ohio 44143
Manny
Job Details:
09/15/2021
"Replaced heater, ran diagnostics cycle. Opt test ok. Advise customer to allow the unit to complete the drying cycle before opening the door."
We serviced a
MAYTAG SXS REFRIGERATOR
Model MFI2568AEW
Near Cleveland, Ohio 44118
Manny
Job Details:
09/15/2021
"Cc unit not freezing items, found evap cover in ice at the cap tube, tested thermistor and bimetal both within range, notice the compressor would start then shut off and keep doing that. Compressor is humming and over heating. Unit will be a seal system repair. Customer will not proceed with the repair.; ordrng 1 W10309989 (Compressor) and 1 12002730 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MGD6230HW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
09/15/2021
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
09/15/2021
"Replace lid ran calibration pass,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, Ohio 44094
Joe O
Job Details:
09/15/2021
Customer installed hoses
We serviced a
FRIGIDAIRE RANGE
Model FFGF3017LSG
Near University Heights, Ohio 44118
Manny
Job Details:
09/15/2021
"Replaced igniter, opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
09/15/2021
"Customer complaint that unit is not going through cycles, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, ran test cycle , all components working, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Mantua, Ohio 44255
Brian M
Job Details:
09/15/2021
Cc unit not working properly Found latch damaged and actuator popped off clutch Replaced latch and actuator Found cold water slowly entering Replaced valve using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Aurora, Ohio 44202
Brian M
Job Details:
09/15/2021
Installed microwave door OP Test Ok Customer complaint about uneven baking Ran test bake found unit to heat up properly temp from left to right is only 2 degrees different Temp thermal coupler reading 355 and infrared temps from left to right are reading at 357 -356This is normal Unit is operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mentor, Ohio 44060
Jason N
Job Details:
09/15/2021
"Cc unit freezer light is outConfirmed freezer LED module is nonfunctional. Replaced using customer supplied pre Id part. Per service pointer, Illumination returned to freezer section. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS02
Near Solon, Ohio 44139
Brian M
Job Details:
09/15/2021
Cc no power Found thermal fuse open Replaced using truck stock OP Test Ok ; used 1 WPW10545255 (FUSE-THRML) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wickliffe, Ohio 44092
Joe O
Job Details:
09/15/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Avon Lake, Ohio 44012
Angel
Job Details:
09/15/2021
Customer called office to reschedule.
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near University Heights, Ohio 44118
Manny
Job Details:
09/15/2021
"Unit working as designed, water leaks from pipes above the refrigerator or condensation from the pipes , no leak found in unit."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Parma, Ohio 44129
David R
Job Details:
09/15/2021
"Cc unit making squeaking noises. Found coins stuck down between agitator, removed. Replaced belt. Good. Ran diagnostics test cycle. No noise. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model Wfg520s0as1
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/15/2021
Installed electrode. Ran test bake. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, Ohio 44149
Gabriel P
Job Details:
09/15/2021
Diagnose unit found error code f4e2 heater open also took pictures of pop is under one year warranty call senior tech bj we diagnose unit and ordering control and heater ; ordrng 1 W11462458 (Control) and 1 W11537778 (Heater)
We serviced a
JENN-AIR REFRIGERATOR
Model JSC24C8EAM00
Near Avon, Ohio 44011
Angel
Job Details:
09/15/2021
"Cc that unit is not cooling. Verified and temp in ff section is 55* and freezer at 37*. Verified evaporator and does not have a frost pattern check condenser fan and compressor both running good compressor kicked on with 2.10amps and stayed at 1.11amps running. Called BJ and explained and said to replace ff section evap, compressor, and uv drier filter. Parts are covered through warranty besides labor. Ordering parts.; ordrng 1 W10309988 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Uv drier)"
