Service History 814 | Freds Appliance

We serviced a

WHIRLPOOL RANGE

Model Wfg520s0as1

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/15/2021

Installed electrode. Ran test bake. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 09/15/2021

Diagnose unit found error code f4e2 heater open also took pictures of pop is under one year warranty call senior tech bj we diagnose unit and ordering control and heater ; ordrng 1 W11462458 (Control) and 1 W11537778 (Heater)

We serviced a

JENN-AIR REFRIGERATOR

Model JSC24C8EAM00

Near Avon, Ohio 44011

Angel

Job Details: 09/15/2021

"Cc that unit is not cooling. Verified and temp in ff section is 55* and freezer at 37*. Verified evaporator and does not have a frost pattern check condenser fan and compressor both running good compressor kicked on with 2.10amps and stayed at 1.11amps running. Called BJ and explained and said to replace ff section evap, compressor, and uv drier filter. Parts are covered through warranty besides labor. Ordering parts.; ordrng 1 W10309988 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Uv drier)"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2021

Installed module no good Inspected Found purple wire going to switches has been damaged Reconnected wires OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near Mentor, Ohio 44060

Jason N

Job Details: 09/15/2021

"Cc unit grinding noise and not workingRan diagnostics, found codes 8-4 for drain pump electrical problem, 10-1 for dispenser electrical problem and 8-1 for slow drain. Ran diagnostics test in entirety, no codes at end. When drain pump turned on, can hear debris in impeller. Pulled drain pump, found glass debris in housing. Removed and ran wash cycle then cancel drain. No abnormal sounds heard. Op test good. Did not install diverter motor from CB, not needed for this repair."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, Ohio 44143

Joe O

Job Details: 09/15/2021

"Cc: not running, not fillingFound unit is not filling. Is getting water to water valve. Water valve receiving proper power. Needs water valve; ordrng 1 W11434044 (Valve)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, Ohio 44129

David R

Job Details: 09/15/2021

"F0E4 error, cleared all error codes. Replaced water valve. Ran diagnostics. All components working. Good. Ran a calibration. Good. Ran a normal cycle. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 09/15/2021

"Replace inner seal,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 09/15/2021

Cc no ice is being dispensed Found auger frozen Held dispenser button for a few seconds to allow auger motor to heat up and free its self OP Test Ok

We serviced a

KENMORE WASHER

Model 110.464725

Near Painesville, Ohio 44077

Jason N

Job Details: 09/15/2021

"Cc unit has string stuck in the drain that needs removedCustomer stated a string got caught in drain pump, she cannot remove, doesnt want to break anything. Confirmed, string is wrapped around drain pump impeller. Separated drain pump housing to remove string. Reassembled, ran rinse and spin cycle. All functions passed, good drain out. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, Ohio 44055

Angel

Job Details: 09/15/2021

Control board was replaced and had to steam out evaporator Unit turned on asked customer to wait 24hrs for proper cooling before putting any food in unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, Ohio 44120

Manny

Job Details: 09/15/2021

"Cc unit not cooling in both sections, temp in RC 73 degrees and temp in FC 39, found evap cover in ice, place unit in diagnostics defrost, heater is working getting 120V. Thermistor is within range. Replacing main control and evap harness. Office to contact customer when parts are available. ; ordrng 1 W11546681 (Evap harness) and 1 W11558182 (Electronic control)"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Elyria, Ohio 44035

Angel

Job Details: 09/15/2021

"Cc that unit was making a-lot of noise when on spin. ran diagnostics to verify spin and unit sounds loud and has some oil on bottom of unit. Will need gear case rotor, and stator replaced. Ordering parts.; ordrng 1 W11455453 (Gear case) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby, Ohio 44094

Jason N

Job Details: 09/15/2021

"Cc unit temps not correct.Customer showed pop Customer states unit was freezing product in ff section. Now temps are ok in ff section, but seem off in freezer section now. Temped freezer section, reading 18 degrees. Pulled evaporator cover, very little frost on first coil. Unit has refrigerant leak, will need sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Parma, Ohio 44129

David R

Job Details: 09/15/2021

"Cc unit smelled like gas at one point, but customer said no one else smelled gas, also said that only one side was lite in flames took off panel to bake element. Let unit on bake 350* flame is on both sides. No smell of gas. Customer can see flames. Let unit get to 350 and cycle on/off at least 5 times. All operation checks good. Unit is good. Op test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, Ohio 44141

David R

Job Details: 09/15/2021

"Drain hose was kinked, replaced. Tested. Unit is draining, good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV03

Near Chardon, Ohio 44024

Jason N

Job Details: 09/15/2021

Cc unit needs door gasket replaced Replaced RH ff door gasket using customer supplied pre Id part. Heated gasket to ensure good seal to cabinet. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 09/15/2021

Installed seal and adapter OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRS

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2021

Cc unit not cooling in fridge but freezer fine Customer stated it started cooling back down in the fridge on Tuesday Found unit running properly at this time Advised to watch

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Brook Park, Ohio 44142

Gabriel P

Job Details: 09/15/2021

"Replace seal and steam gasket,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB9

Near Berea, Ohio 44017

Gabriel P

Job Details: 09/15/2021

Customer had unit on 4 hour delay thats why it wouldnt start correct issue opt test ok also customer will contact send receipt wants home send her a copy

We serviced a

WHIRLPOOL WASHER

Model WTW8500DW0

Near Willoughby Hills, Ohio 44094

Joe O

Job Details: 09/15/2021

"Cc: stops after fillFound error codes f5e1(lid lock error) f0e5(off balance) f0e3(over load). Ran normal cycle. Found oil residue on rotor, found gear case had been changed. Found no new oil. Found unit is shifting. Installed clutch, slider and latch. Ran auto test and calibration. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Kirtland, Ohio 44094

Joe O

Job Details: 09/15/2021

Installed led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Conneaut, Ohio 44030

Dan

Job Details: 09/15/2021

"Customer complaint that unit is not cooling, compressor is not running, compressor coils are good, applied 120vac to compressor, compressor started, good frost pattern formed on evaporator , unit needs new start device, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHW0

Near Geneva, Ohio 44041

Dan

Job Details: 09/15/2021

"Customer complaint that unit is leaking, ran test cycle, found motor for spray arm not turning causing spray arm to be stuck in a position to shoot water out of door, unit needs new sump assembly , customer does not want repair ; ordrng 1 W11087376 (Sump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Pepper Pike, Ohio 44124

Corina H

Job Details: 09/15/2021

"CC that there is condensation in the top shelf. Confirmed. Found the evaporator frozen and iced up. Checked the thermistor, good. Will need a new control and thermistor. ; ordrng 1 WPW10739408 (Control) and 1 W10667607 (Thermistor) and 1 W10565852 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 09/15/2021

"Cc unit not cooling on both sections, found unit in demo mode customer stated that when she replaced the filter she tried to reset the filter and unit stopped working then. Reset unit and ran diagnostics to make sure that all components are working correctly. Opt test ok"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Elyria, Ohio 44035

Angel

Job Details: 09/15/2021

"Cc that unit is noisy when spinning and banging on the sides. Verified ran diagnostics no error codes I manually put it into a spin and agitation both were normal. Ran calibration and auto test good. Checked underneath the unit and everything was covered in oil. Will need gearcase, cam, shifter, belt, and drive motor. All parts are not in stock office to reschedule with customer. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 W11497303 (Drive motor) and 1 W10913953 (Shifter) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW1

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 09/15/2021

Installed bellow Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Mayfield Heights, Ohio 44143

Corina H

Job Details: 09/15/2021

"CC that there is frost and ice in the ff and Fz. Confirmed. Found the gasket on the ff door not touching the frame. Found the liner splitting from the door. Will need a new door, nameplate and plugs. Office to reschedule appointment ; ordrng 1 13109401BQ (Door) and 1 WP12246608 (Plug) and 1 W11223753 (Nameplate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Gates Mills, Ohio 44040

Corina H

Job Details: 09/15/2021

CC that there is food freezing in the ff section. Control set at the warmest setting. Ff 37-42 Fz 20. Evaporator has 3 rows frosted. Low side 10 vacuum high side 110 psi. Unit equalized at 30 psi. 140 nitrogen no leaks. called t/l unit is non repairable.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/15/2021

"4-3, 7-1. Cc unit not starting or washing. Found wash motor error. Control was not sending power to water valve the first couple of tries. Then starting working. Ordering control and wash motor, use control if needed. ; ordrng 1 W11087376 (Pump wash motor) and 1 W11305297 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near North Royalton, Ohio 44133

David R

Job Details: 09/15/2021

"Snow brothers sent over POP to office, for 10/20, customer under warranty. Cc unit FZ freezing up and icemaker not working. Found gap in gasket steamed up and used Vaseline to conform to cabinet. Ice in door switch, cleared out. Icemaker started cycling, dropped ice and called for water. Op test ok."

We serviced a

GE RANGE

Model JGB908BEK4BB

Near Kirtland, Ohio 44094

Joe O

Job Details: 09/15/2021

"Cc: will not ignite bake or broilRan broil, broil burner lit. Ran test bake found bake igniter only pulling 2.7 amps. Replaced igniter. Ran test bake. Op test ok ; ordrng 1 WB13X25261 (igniter glowbar8142), used 1 SHIPPING (shipping and handling), and 1 12400035 (IGNITER5299) from stock"

We serviced a

KENMORE WASHER

Model 41761712510

Near Chardon, Ohio 44024

Joe O

Job Details: 09/15/2021

"Installed motor control. Reset unit. Unit still not functioning. Still doing the exact same thing. Checked error codes unit gave 11 beeps followed by 14 beeps. Found error code is a ebe error code. Tech sheet states motor control, harness or main control. Needs controlSpoke with BJ, stated we will credit for motor control.Please add to cancellation list; ordrng 1 5304511971 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG361LVD1

Near Lorain, Ohio 44053

Gabriel P

Job Details: 09/15/2021

"Replace valve,nob,and cap,opt test ok"

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Cleveland, Ohio 44124

Brian M

Job Details: 09/15/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Jefferson, Ohio 44047

Jason N

Job Details: 09/15/2021

Cc unit upper rack brokeConfirmed RH adjuster bracket broken. Replaced upper rack adjusters using customer supplied pre Id kit. Rack op test good.

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Jefferson, Ohio 44047

Jason N

Job Details: 09/15/2021

"Cc unit making loud noise around spin cycle Ran diagnostics, no codes stored. Ran auto test, when unit went to spin, splutch did not engage, grinding noise. Checked under unit, found splutch teeth wearing down, plastic power everywhere. Replaced splutch using truck stock part, replaced actuator using customer supplied pre Id part. Ran auto test and drain and spin cycle. No abnormal noises heard, all functions normal. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Angel

Job Details: 09/15/2021

"Cc that unit is not completing cycle. Ran diagnostics and found error code F7E6 motor fault. Looked under unit and found shifter out of place from cam also found cover full of oil from the transmission. I placed the shifter back in place so customer can use until i come back to replace parts. Will need shifter, gearcase, and belt. Ordering parts.; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Shifter) and 1 W11239857 (Belt)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFAA

Near Painesville, Ohio 44077

Joe O

Job Details: 09/14/2021

"Cc: not making iceFound ice maker is cycling, and sending voltage to water valve. Ohmed out water valve. Found water valve at 2 ohms. Needs water valve.Advised customer it is possible the ice maker failing could have resulted in the water valve failure. Could potentially need an ice maker also.Customer does not want to repair at this time ; ordrng 1 242252702 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE FREEZER

Model FFFH17F2QWA

Near Westlake, Ohio 44145

Angel

Job Details: 09/14/2021

Cc that unit was not cooling. Verified power was good ran the thermostat and fan Were receiving power checked compressor and was kicking on at 2amps and staying at 1.33amps running normal called BJ and asked to unplug fan so i can see if the evap frosts up completely if not will need to order evap and drier filter. Waited 10mins and evap frosted up all around. Check the timer put it on defrost the heater was receiving 120vac but heater was not turning on. Will need heater with thermostat and timer. Ordering parts.; ordrng 1 5304496284 (Heater) and 1 5304518034 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Chardon, Ohio 44024

Brian M

Job Details: 09/14/2021

Cc door not hitting switch Customer installed pad to hit switch Advised customer on issue and installed door spacer square from truck stock OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, Ohio 44074

David R

Job Details: 09/14/2021

"Tax exempt. Took pics. Cc unit icemaker not working. Went into diagnostics, E2 lost position error. Tested fans, all fans each section working. Ice box fan is good. Dispenser is good. Icemaker needed. ; ordrng 1 WPW10764668 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE STACK W/D

Model 417.90802992

Near Mentor, Ohio 44060

Joe O

Job Details: 09/14/2021

"Cc: dryer loud, gets extremely hotFound rear bearing extremely loud. Needs bearingFound customers venting is restricted. Needs vent cleared.; ordrng 1 5303281153 (bearing kit-rear), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSUS22QDWH00

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/14/2021

"Cc: not making iceIce maker cycled, water valve turned on. Found fill tube frozen. Needs water valve; ordrng 1 W10853654 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC425BW0

Near Euclid, Ohio 44123

Joe O

Job Details: 09/14/2021

"Cc: no water in rinse cycleFound error codes f7e6(motor fault) f7e5(shifter fault). Ran auto test and calibration. Found water valves working. Unit is spinning, agitating, and draining. Found gear case leaking. Needs gear case and beltCustomer does not want to repair at this time; ordrng 1 W11454372 (Gearcase) and 1 WPW10006384 (drive belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Euclid, Ohio 44123

Joe O

Job Details: 09/14/2021

Cc: not heatingFound unit only receiving 120 v at terminal block. Checked power at outlet. Found 230v. Topped side of outlet lost 120v. Need electrician

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFE00

Near Elyria, Ohio 44035

Gabriel P

Job Details: 09/14/2021

"Found unit low on refrigerant compressor is good she will need evaporator and dryer filter gave estimate Customer will not fix ; ordrng 1 W10836706 (Evaporator) and 1 W10843121 (Dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 09/14/2021

Cc that the light will not shut off. Confirmed unit will need main control. Relay stuck on.; ordrng 1 W11391714 (Control) and 1 8206232A (Bulb)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/14/2021

"Customer complaint that when using extra power button unit starts agitating before water fills, advised customer that per service pointer W11499341 this is normal operating procedure for this unit, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chesterland, Ohio 44026

Jason N

Job Details: 09/14/2021

"Cc unit not advancing past rinse cycleRan diagnostics, found code f8e1 for no/long fill. Ran auto test, found no cold water coming in. Checked water pressure in from house supply, good pressure. Unit needs inlet valve. Replaced using truck stock part. Tested both hot and cold functions, then ran auto test. All functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SBS3

Near Euclid, Ohio 44123

Corina H

Job Details: 09/14/2021

CC that there are no lights and it does not work. Confirmed. Found the lights on the ui not lighting up. Will need a new ui and control. Office to reschedule. ; ordrng 1 WPW10475780 (Ui) and 1 W10595568 (Control)

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW06

Near Lorain, Ohio 44053

Marie V

Job Details: 09/14/2021

Cc that the unit will not power on. Confirmed found power cord damage. Took pics. ; ordrng 1 W11293512 (Power harness)

We serviced a

KENMORE REFRIGERATOR

Model 106.4115321

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 09/14/2021

Replace fridge light opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Avon, Ohio 44011

Marie V

Job Details: 09/14/2021

Replaced belt and ran unit on high speed spin. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 09/14/2021

Replaced freezer door tracks led module in refrigerator compartment and light bulb I. Freezer. Opt test ok

We serviced a

MAYTAG DRYER

Model DE7600

Near Shaker Heights, Ohio 44122

Manny

Job Details: 09/14/2021

"Cc unit taking too long to dry. Found blower wheel spinning on shaft, back rollers, belt and idler pulley show deterioration, ordering rollers, pulley, belt and blower wheel. So parts showing out of stock, office to contact to reschedule. Please place customer in cancellation list.; ordrng 1 Y303836 (Blower wheel) and 1 WP6-3037050 (Idler pulley) and 1 WPY312959 (Belt) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Oberlin, Ohio 44074

David R

Job Details: 09/14/2021

"Cc drain pump wont stop humming, even after unplugging it. Plugged in, drain kicked on. Held start/pause button 5-10 seconds to cancel. Ran diagnostics, good. Found 2 coins stuck under wash plate and a little scrapping from spinning, replaced belt from t/s. Tested. Good. Op test ok. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

JENN-AIR COOKTOP ELE

Model JGD8345ADB

Near South Euclid, Ohio 44121

Jason N

Job Details: 09/14/2021

Cc unit left rear burner not igniting properlyCustomer states the left rear burner takes a few seconds to ignite and when it does the flame whooshes. Checked all burners for proper operation. Left rear burner does take an additional few sparks to ignite but does not seem to be operating improperly. Spark checked good. Advised customer unit is operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV00

Near Westlake, Ohio 44145

Marie V

Job Details: 09/14/2021

"Cc that the ice maker is not working. Confirmed. Took temps fresh food section 35* and 40* and freezer at -2. Found wires broken at the hinge. Unit will need new freezer door. Cust will call back if they want to continue.; ordrng 1 LW11089000 (Dark Stainless door), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204ESS1

Near Strongsville, Ohio 44136

David R

Job Details: 09/14/2021

"Cc unit squeaking to op rack when pulling out with some weight. Confirmed. Ordering rack tracks and adjusters if needed. No return date at the moment, customer will be going out of town soon and might not be home and will contact us to see if anything is available once they receive the parts. ; ordrng 1 W11259785 (Adjuster left) and 1 W11259786 (Assembly right) and 2 WPW10546503 (Adjuster)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Strongsville, Ohio 44136

David R

Job Details: 09/14/2021

Replaced with epoxy repair kit. Good. Op test ok.

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL304EBS02

Near Cleveland, Ohio 44102

Gabriel P

Job Details: 09/14/2021

"When arrive did not hear noise but I was still going to replace it try taking unit out but it was stuck in cabinet like if it was force in customer the side to take it out him self so if he damage something is hes fault and he did took unit out Replace fan ,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM02

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 09/14/2021

"Customer needed cup water fill .use money he paid for the new balance he owe 143.69 ordering part ; ordrng 1 W10435665 (Cup water fill), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near North Royalton, Ohio 44133

David R

Job Details: 09/14/2021

Replaced both gasket and bottom door seal. Tested in diagnostics. No leaks or no wet spots. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/14/2021

"Cc: not ringing clothing out on delicate, motor humming noise at end of cycleCustomer stated at the end of a normal cycle intermittently they will hear a motor humming noise until they open the door. Found error codes f0e5(off balance) f5e2(lock failure). Ran quick test cycle. Lid lock function, unit well balanced. Found spin turned off on delicate cycle. Advised customer delicate cycle uses lower speed spin to protect delicate clothing. Could not duplicate humming noise. Advised customer if noise continues to record a video showing display and noise. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Seven Hills, Ohio 44131

David R

Job Details: 09/14/2021

Replaced both FZ slides. Tested. Also tightened FZ handle. Good. Op test ok.

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Cleveland, Ohio 44109

David R

Job Details: 09/14/2021

"Feet not needed. Just needed adjustments. Tested with a load in, good. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/14/2021

Installed burner head. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, Ohio 44011

Gabriel P

Job Details: 09/14/2021

Ran diagnostic found error code F10E2 vent wax mechanism problem ordering part needed ; ordrng 1 W11416460 (Vent wax motor) and 1 W11545539 (Gasket)

We serviced a

MAYTAG WASHER

Model MVWP475EW0

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 09/14/2021

"CC that the sensing is flashing. Confirmed. Pushed the start button in, unit started. Ran diag no codes. Ran a calibration. Started a cycle of clothes. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model MGD3500FW0

Near Conneaut, Ohio 44030

Dan

Job Details: 09/14/2021

"Customer just wanted unit checked out, ran diagnostics found f4e3(restricted airflow) error code, started normal dry cycle, unit heated, good airflow outside, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GAFZ30FDGB02

Near Novelty, Ohio 44072

Brian M

Job Details: 09/14/2021

Cc unit frosting up In upper left corner Found gasket not sealing properly Fixed gasket OP Test Ok

We serviced a

Samsung WASHER

Model n/a

Near Bay Village, Ohio 44140

Angel

Job Details: 09/14/2021

Unit is not whirlpool its a Samsung washer. Explained to customer.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM03

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 09/14/2021

"CC that there is a vibrating noise. Confirmed. Found the drier and the condenser vibrating. Used a dampener from surplus t/s, to stop the vibrating. Opt test ok. ; used 2 Wp2158826 (Dampener) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44111

Angel

Job Details: 09/14/2021

Cc that unit was not heating pass 100*. Turned on the bake with my kilowatt meter and ignitor only pulling 2.68amps ignitor is weak will need to replace. Replaced ignitor from truck stock. Preheated to 350*. Opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4ES

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 09/14/2021

"Cc of smell and noise Found noise coming from fan vibration because unit is not installed properly Ran test bake to 425 customer stated they can smell something but I do not. Advised on installation And if smell does not go away to have us come back out with a different tech to get a 2nd opinion on the smell what I smell, smells normal"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Beachwood, Ohio 44122

Jason N

Job Details: 09/14/2021

"Cc unit going off balanceCustomer stated unit is still going off balance. Ran diagnostics, no fault codes stored. Ensured unit is level on floor, no movement. Found service pointer W11560447 pertaining to f0e9 off balance pause, unit needing software update. Had customer install Maytag app and connect unit to WiFi for update."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, Ohio 44109

Angel

Job Details: 09/14/2021

Cc that non of the burners ignite. Confirmed they werent so i checked power to spark module and had 116vac but nothing igniting replaced spark module tested and unit working as designed. Opt test ok.

We serviced a

ELECTROLUX WASHER

Model GLWS1339CS1

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 09/14/2021

"CC that the unit shakes in a spin. Checked the springs, good. No oil leaking. Started a spin with no clothes, good. Started a rinse and spin with sheets. Started a load with towels and sheets, started to shake. Call BJ checked the snubber ring, spins good. Will need the snubber ring and the belt. Will need 2 techs if returning, ; ordrng 1 5308002385 (Snubber ring) and 1 134511600 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Conneaut, Ohio 44030

Dan

Job Details: 09/14/2021

"Customer complaint that unit fills up but doesnt wash just clicks, ran diagnostics no error codes found, found actuator not shifting between spin and agitate, found shift lever broken, unit needs new shifter, installed new shifter, op test good DO NOT RESTOCK PLEASE; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 09/14/2021

Replaced the housing and plate. Opt test ok.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 09/14/2021

"Installed UI console. Ran diagnostics test, ghost button pushes still happening. Called Techline. No bulletins, sounds like a defective UI console was sent out. Order another UI console and replace. Reordering UI console and adding main control.; ordrng 1 W11308811 (Main control) and 1 W11302461 (UI control)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, Ohio 44030

Dan

Job Details: 09/14/2021

"Installed new belt and pulley, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, Ohio 44109

Marie V

Job Details: 09/14/2021

"Took POP, BJ helped confirm Date of purchase. Cc that the unit will not wash. Started unit and filled with water but motor did not start. Check for power getting to motor 117V. Unit will need assembly pump motor. ; ordrng 1 W11025157 (Assembly pump motor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ08

Near Cleveland, Ohio 44104

Jason N

Job Details: 09/14/2021

"Cc unit doors not aligned. Adjusted door leveling using adjustment feet. Doors even, customer satisfied with leveling. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Pierpont, Ohio 44082

Dan

Job Details: 09/14/2021

"Customer complaint of frost build up on back wall of fresh food section , confirmed, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/thermistor ; ordrng 1 W11033168 (Evap fan) and 1 W10843055 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, Ohio 44129

Marie V

Job Details: 09/14/2021

"Replaced control, ui, evap harness , motor fan and evaporator thermistor. Defrosted evap. Op test okBrought cores for return ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, Ohio 44134

Marie V

Job Details: 09/14/2021

"Cc that the lights on unit are turned on and it wouldnt stop making a noise. Confirmed found water on the float switch tray. Cleared out and leveled unit , tilted back a little. Ran unit op test ok. No leaks. Advice cust to run hot water before starting the unit. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS03

Near Beachwood, Ohio 44122

Corina H

Job Details: 09/14/2021

CC that the door gasket is ripping. Confirmed Will need a new gasket. Office to reschedule. ; ordrng 1 W10830162 (Gasket)

We serviced a

AMANA WASHER

Model NTW4516FW1

Near Brook Park, Ohio 44142

David R

Job Details: 09/14/2021

"In basement. Cc water is leaking from somewhere. Asked customer does it leak way after using unit, yes. In the middle of night. Most likely no washer. Drain issue in house. Pulled unit out, took back off. Ran washer and filled, drained, no leaks. Unit is good. Advised customer to contact plumber to check house drain.; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, Ohio 44090

David R

Job Details: 09/14/2021

Cc unit leaking. Found water dripping from icemaker. Either double filling or leaking from dual valve. Ordering both to replace at same time. Turned icemaker off until replaced. ; ordrng 1 WPW10341329 (Dual valve) and 1 WPW10764668 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW07

Near Cleveland, Ohio 44128

Manny

Job Details: 09/14/2021

"Cc ice maker leaks when filling, found ice maker fill tube pushed too far back, Reset fill tube on ice maker, opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44119

Corina H

Job Details: 09/14/2021

CC that the unit is not washing the clothes. Confirmed. Found service pointer to replace the shifter. Replaced the shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/14/2021

Installed gasket. Steamed gasket. Op test ok

We serviced a

GE WASH/DRY STACK

Model GUD27ESSM1WW

Near Pierpont, Ohio 44082

Dan

Job Details: 09/14/2021

"Customer complaint that washer is not powering up and dryer is not heating, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Jefferson, Ohio 44047

Dan

Job Details: 09/14/2021

"Customer complaint that unit is not heating, centrifugal switch is not closing, unit needs new motor, customer does not want repair at this time ; ordrng 1 DC31-00055G (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, Ohio 44137

Jason N

Job Details: 09/14/2021

"Cc unit still making noisesCustomer stated unit is making whining noise when agitating. Ran auto test, no abnormal sounds heard, all functions passed. Had customer run normal load w/clothing. Squealing noise coming from splutch when in agitation. Replaced splutch using truck stock part. Restarted normal cycle, no abnormal sound heard. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJB0

Near Oberlin, Ohio 44074

David R

Job Details: 09/14/2021

Cc middle rack hitting gaskets. Replaced gasket and tested. Showed customer. Opening and closing. Racks coming out no problem. Good. Op test ok.

Our Service

Our Training