Service History 814 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/05/2022

Cc icemaker leaking Found seal on front of icemaker mold to be leaking water ice broke container Needs icemaker and container Again customer wants to install ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10670845 (container)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/05/2022

Cc no ice Found ice chute clogged Cleared ice OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/05/2022

Cc no ice Found fill tube clogged Cleared fill tube Ran test fill Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, Ohio 44133

David R

Job Details: 01/05/2022

"Cc unit not draining. Found rubber fitting stuck in end of house causing blockage. Removed, ran unit, filled up 5 times. Drained all water. Ran diagnostics cycle all the way through. All components working correctly. Called techline to document. Unit is good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, Ohio 44135

Manny

Job Details: 01/05/2022

"Replaced heater, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairview Park, Ohio 44126

Manny

Job Details: 01/05/2022

"Cc unit starts and shuts off sometimes, tested all components unit is no heating while testing for voltage on high limit heater came off unit needs high limit thermostat ; ordrng 1 WP8557403 (thrmst-fix)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 01/05/2022

"Cc unit not spinning out.Ran diagnostics, found code f7e6 for motor fault. Ran manual spin test, unit did not shift into spin. Replaced shift actuator using truck stock part. Ran spin and drain test, unit spun out clothing load. Op test good.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 01/05/2022

"Cc unit not turning onConfirmed unit will not power on. Replaced main control and console control using customer supplied pre Id parts. Ran dryer op test, good heat and functionality. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0ES3

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 01/05/2022

"Installed control. Ran bake test to 300 degrees. No faults. Good heat, op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 01/05/2022

Cc unit needs updated heater element installed Installed updated heater element using customer supplied pre Id part. Ran auto test. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, Ohio 44039

Angel

Job Details: 01/05/2022

Cc that the indicator light when unit finishes does not turn on. Verified and light works but she says it does not indicate that it is finished ran diagnostics and found error codes F6E3 F9E2 F6E4 F6E1 which F9E2 explains to replace control board. Tested unit and everything else is functioning as should will need to replace control board. Ordering part its covered under the extended 5 year warranty.; ordrng 1 W11120155 (Control)

We serviced a

FRIGIDAIRE WALL OVEN

Model PLEB27S9DCB

Near Lorain, Ohio 44052

Angel

Job Details: 01/05/2022

"Cc that unit is throwing an f31 error code when you press to try to bake. Confirmed unit keeps beeping indicating an f31 error code which stand for a shorted temp sensor removed temp sensor and tested it and it was reading 1375ohms at room temperature will need temp sensor replaced. Ordering part customer said that they will install themselves. They just want us to order the part.; ordrng 1 316217002 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Burton, Ohio 44021

Brian M

Job Details: 01/04/2022

Customer showed pop Took picCc unit leaking From drain pump Reseated drain pump ran test cycle no leak found Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT316SFDM01

Near Conneaut, Ohio 44030

Dan

Job Details: 01/04/2022

"Customer complaint that unit is not cooling, found unit unplugged, plugged in, compressor and condenser fan are running, evaporator fan is running, found dye running from line that run through the cabinet in evaporator compartment, unit cannot be repaired"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW01

Near North Ridgeville, Ohio 44039

David R

Job Details: 01/04/2022

"Cc unit not cooling correctly. Took temp readings. 30 in FZ and 50 in FF. No frost pattern on FF evap, slight frost on FZ evap. Tapped system, Took pressure readings on low. Reading 20psi resting and running 0psi.called techline. Gave readings. Techline said to replace dye filter drier first and then gave customer monitor for further changes. Ordering drier*** schedule as 3 count.; ordrng 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Lorain, Ohio 44053

Marie V

Job Details: 01/04/2022

"Cc that the unit will not wash, just stays and does not agitates or add water. Started unit just sensing no water entering tub. Ran diag found error code F7E5 shifter failure. Ran auto test on spin heard something not aligning, Removed rotor and found that is stripped with the slider as well. Unit will need new shifter , slider and rotor. Rotor is in warranty. Cust said that they have a 5 year extended warranty with lowes. Explain cust that she has to call then to have them sen a dispatch to us so we can work on it. ; ordrng 1 W10754448 (Clutch) and 1 W10915701 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45H7000EW/A2

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/04/2022

"Cc that unit is not heating. Verified power to unit and its receiving 240vac. So i took apart unit tested the heating element and was opened will need heating element replaced. Gave customer estimate and they stated that they will be getting a new unit instead. Charged service call.; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, Ohio 44112

Jason N

Job Details: 01/04/2022

No refrigerant to recover in system. Installed evaporator. Brought system down to 29 in/hg vacuum. Held vacuum. No change to gauges. Charged system with 4.27oz of r134a. Low side stable at 5 psi. Watched frost pattern on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 01/04/2022

Cc unit needs upper rack adjusters Quoted for upper rack adjuster replacement. ; ordrng 2 WPW10546503 (Adjuster)s

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/04/2022

Installed lid lock and control Ran auto test and calibration test OP Test Ok

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Sheffield, Ohio 44054

David R

Job Details: 01/04/2022

"Cc unit burners not working, sparked up. Found burner switches and module burnt. To take off top will need to drill out all burner head screws to orifce. Gave estimate to customer for repair. Do not order parts ** 2 job count. ; ordrng 1 12002792 (Spark switch assembly) and 1 74009098 (Spark module) and 1 Wp74007961 (LR orfice) and 1 WP7527P028-60 (RF) and 2 WP7527P023-60 (RR)s and 1 WP7527P021-60 (LF) and 10 WP3368921 (Screw)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, Ohio 44086

Dan

Job Details: 01/04/2022

"Customer complaint that unit is not cooling properly, temperature at 65 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, unit has a leak, unit needs new evaporator , heat exchanger, and filter drier, customer does not want repair at this time ; ordrng 1 297414901 (Evaporator) and 1 297217900 (Heat exchanger) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, Ohio 44113

Jason N

Job Details: 01/04/2022

"Installed main control, could not install UI, selector button would not come apart, will most likely break. Ordering UI button before UI can be installed. Parts not showing in stock at Marcone, office to contact with next service date. ; ordrng 1 W10869886 (Knob inner) and 1 W10681353 (Knob outer)"

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Avon Lake, Ohio 44012

Marie V

Job Details: 01/04/2022

"Cc that theres a ghost that is turning on the unit by itself, t will fill with water by it self and then turn on to drain it. Confirmed. Found water valve has a crack on it allowing water to go inside drum and activating float mode. Unit will need new water valve. Shut off water to unit. ; ordrng 1 WH13X27314 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8620HW

Near Bay Village, Ohio 44140

Angel

Job Details: 01/04/2022

Cc that unit is doing a high pitch sound and very loud. Turned on unit and waited a bit to hear the sound did not hear any squeaking but took apart unit and found they had a lot of lint build up cleaned all the lint saw that the pulley and rollers were still like new so i took the off cleaned off lint and lubricated everything reinstalled all parts tested unit and went outside to check vent and was clogged up with lint explained to customer to every now and than to check on the vent because it has a cover for birds and it will get packed with lint and cause the issue they had inside the dryer. Unit working as designed. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JS42PPDUDE01

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 01/04/2022

Cc led out Replaced bottom left freezer led OP Test Ok

We serviced a

GE WASHER

Model GFWS1500D0WW

Near Westlake, Ohio 44145

Marie V

Job Details: 01/04/2022

"Cc that the unit does not turns on and they have the control board. Took panel off and veto power to the boar d, has 120V. Unit will need control. Gave estimate to cust. Replaced control and started a cycle. Pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Westlake, Ohio 44145

Marie V

Job Details: 01/04/2022

"Replaced ice maker, verify drain tube is clear. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Olmsted Township, Ohio 44138

David R

Job Details: 01/04/2022

Replaced FZ light. Good.

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/04/2022

Cc that unit was very loud. Unit was on when i arrived and sounded like the blower wheel was bad. Took apart unit and found blower wheel cracked. Had one from surplus replaced wheel tested unit and sounds as should now. Opt test ok.; ordrng 1 WP697772 (Blower wheel)

We serviced a

KENMORE STACK W/D

Model 417.94802301

Near Bedford, Ohio 44146

Brian M

Job Details: 01/04/2022

"Installed heater , bearing, idler and beltOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Parma, Ohio 44129

David R

Job Details: 01/04/2022

Cc unit not spinning. Found hub worn down. Replaced from t/s. Tested and ran diagnostics and calibration. Good. Op test ok ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/04/2022

"Cc that the unit is not heating confirmed. Verify thermal fuse, has 1ohms. Verify heater. Pass. Found thermal cut off open. Gave estimate . Replaced cutoff from Surplus. Tested unit and checked airflow outside. Is good. Op test ok.; used 1 279973 (Cutoff-tml) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44111

Jason N

Job Details: 01/04/2022

Installed lid latch. Ran auto test and calibration. Op test good.

We serviced a

KENMORE RANGE

Model 362.755689

Near Cleveland, Ohio 44109

Jason N

Job Details: 01/04/2022

Installed bake ignitor. Ran bake test to 300 degrees. Good ignition and flame. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569YEM0

Near Lakewood, Ohio 44107

Marie V

Job Details: 01/04/2022

"Replaced water valve and fill tube. Cleared out ice maker, and cycled. Op test ok"

We serviced a

JENN-AIR SXS REFRIGERATOR

Model JSC24C8EAM00

Near Lakewood, Ohio 44107

Marie V

Job Details: 01/04/2022

"Cust has part, wrong part was packed inside bag. Took pics. ; ordrng 1 WPW10279882 (Water line)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Lakewood, Ohio 44107

Marie V

Job Details: 01/04/2022

"Cc that the left hand side door does not close properly. Confirmed. Found that doors arent leveled, so when you close the door mullion gets stuck and does not engages in its place. Leveled unit out, op test okAlso added petroleum jelly to mullion."

We serviced a

KENMORE RANGE

Model 362.755659

Near Parma, Ohio 44134

David R

Job Details: 01/04/2022

"Cc unit left burners not working. Gas barely coming through, burners clogged. Tube orfice WB28K0095 all discontinued. Paid SVC ONLY."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Bay Village, Ohio 44140

Angel

Job Details: 01/04/2022

Replaced lower cavity cover. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near Mentor, Ohio 44060

Dan

Job Details: 01/04/2022

"Customer complaint of low flow error code, ran diagnostics found f8e1(long/no fill) error code, valves open, good flow through, user interface is not very responsive, unit needs new user interface and control, parts are out of stock so not scheduling return appointment ; ordrng 1 W11351736 (Ui) and 1 W11322884 (Cntrl)"

We serviced a

GE DRYER

Model DPXQ47ET0WW

Near Parma, Ohio 44134

David R

Job Details: 01/04/2022

"Cc unit not heating. Missing knob, went through cycles, tested heater, weak heater. Gave estimate for repair. Customer paying SVC only, do not order parts. ; ordrng 1 WE11M23 (Heater assy) and 1 WE4M137 (High limit) and 1 WE1X1263 (Knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE750H0HZ1

Near Avon Lake, Ohio 44012

Angel

Job Details: 01/04/2022

Cc that unit turned on by itself after trying to get connected to the wifi once she got connected to the wifi she left to her room and when she came back the oven was on. verified all functions on unit and everything is working as should found no error codes called tech line spoke to Scott to see what he would recommend and said if its functioning as should and theres no error codes to monitor for now and than he transferred me to safety explained issue and recommended the same thing if she has any further problems to call whirlpool. Opt test ok.

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW0

Near Euclid, Ohio 44123

Dan

Job Details: 01/04/2022

"Customer complaint that unit is not cycling through, ran diagnostics found f5e2(lid lock fault) error code, lid lock passed test, unit needs new control , part is out of stock so not scheduling return appointment ; ordrng 1 W11481725 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Maple Heights, Ohio 44137

Brian M

Job Details: 01/04/2022

Complaint no cool Plugged unit in Frost pattern showed Advised to let run for 72 plus hours and to reschedule if still needs service

We serviced a

JENN-AIR WALL OVEN/MICRO

Model JMW2427WS02

Near Westlake, Ohio 44145

Marie V

Job Details: 01/04/2022

"Cc that the unit shows an error code when using the oven. Confirmed. Verify tech sheet, it shows to turn the diag and turn the fan on and then try unit. It preheat to 350* and it did not show the error code. Gave estimate to cust, cust will see how it does and will call back if wants fan to be replaced.; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near North Olmsted, Ohio 44070

Marie V

Job Details: 01/04/2022

"Took POP.Cc that the unit is not washing and that the hot water was just going in even when it was shut off. When arrived unit was on wash but no water inside. Ran diag found error code F8E1 long fill no fill. F8E3 overflow conditions. Replaced water valve from t/s Surplus and started a normal cycle. Op test okExplain cust that thats the reason why unit is not continuing properly, because the water temp and while running it keeps adding water when it shouldnt. ; used 1 W11038689 (Valve) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Parma, Ohio 44134

David R

Job Details: 01/04/2022

Will replace parts on return. Customer complaint humming from wash motor while running. Confirmed. Ordering pump motor **schedule as 2 count*** requesting double labor ; ordrng 1 W11416362 (Pump wash motor)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Brecksville, Ohio 44141

David R

Job Details: 01/04/2022

"Replaced striker and control, still not working. F6E3 communication error, F7E7 motor unable to reach RPM. Unit not spinning or agitating. Looks like slider also broke apart and damage clutch and stator, chipped. No wires are disconnected. Ordering parts needed. ** requesting double labor ** schedule as 2 count ; ordrng 1 W11568984 (Harness) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10915701 (Rotor)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Brecksville, Ohio 44141

David R

Job Details: 01/04/2022

"Cc unit Hood Light not working. Customer already replaced bulb and socket. Found not correct power coking from control and also harness burned at wire connections on socket. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W11182110 (Control) and 1 W11302329 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Willoughby, Ohio 44094

Dan

Job Details: 01/04/2022

"Installed new heater, op test good"

We serviced a

AMANA REFRIGERATOR

Model BRD18V2W

Near Mentor-on-the-Lake, Ohio 44060

Dan

Job Details: 01/04/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 13 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, customer does not want repair at this time ; ordrng 1 WP10442411 (Defrost thermostat) and 1 R0131577 (Defrost timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Rocky River, Ohio 44116

Angel

Job Details: 01/04/2022

Replaced ui and control board ran a calibration and auto test. Opt test ok.

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Cleveland, Ohio 44135

Angel

Job Details: 01/04/2022

Customer was just wondering if unit was electric or gas. I stated that it is a gas dryer and he would need a gas line from the house yo connect unit. Unit working as designed. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near North Royalton, Ohio 44133

David R

Job Details: 01/04/2022

"Cc unit will not shut off, timer will stay in same position, will have to manual turn by hand. Getting 240 but not advancing. Will need timer. Ordering. ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH05

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 01/04/2022

Cc freezer light not workingReplaced freezer bulb using customer supplied pre Id part. Illumination returned to freezer section. Op test good.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Olmsted, Ohio 44070

Angel

Job Details: 01/04/2022

Asked customer for POP and she stated that the unit is out of warranty since dec. 16th but that she called to make the appointment before the warranty went out. Cc that unit was not washing ran diagnostics and tried to make the unit agitate and it would not agitate will need shifter replaced with service pointer one. Replaced shifter ran a calibration and auto test unit working as designed. Opt test ok.

We serviced a

GE DRYER

Model gfds260ef0ww

Near Painesville, Ohio 44077

Dan

Job Details: 01/04/2022

"Customer complaint of loud clanking scraping noises, found motor mount not properly seated which cause bolt to pull out and strip hole, found blower wheel damaged, found belt chewed up, reinstalled motor mount properly, installed bigger self tapping screw into stripped hole, installed new blower wheel and belt from truck stock surplus, op test good ; used 1 341241 (Belt) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Middlefield, Ohio 44062

Brian M

Job Details: 01/04/2022

Cc dryer not turning on found unit not getting proper power missing 240 Check power at outlet no 240 flipped breaker still no power Advised on electrician

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Painesville, Ohio 44077

Dan

Job Details: 01/04/2022

"Installed new user interface, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Kirtland, Ohio 44094

Jason N

Job Details: 01/04/2022

Cc unit top rack falling downFound upper rack rails separated. Found service pointer covering parts and labor. Ordering rack rails. ; ordrng 1 W11259786 (Track) and 1 W11259785 (Track)

We serviced a

ELECTROLUX REFRIGERATOR

Model LFHT18171B1

Near Lorain, Ohio 44052

Angel

Job Details: 01/04/2022

Cc that unit is not cooling and leaking. Verified temperatures and unit in the freezer is at 0* and 2* ff section is at 60*. Explained to customer again that hes having this issue because freezer and ff section is so packed with stuff that its freezing everything in the back of unit and blocking the air vents freezing them up and with the temperature in the ff section it melts it making it leak. Had to steam out all ice and clear vent explained to customer that he will have to minimize the food. Unit is working as should just over packed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Rome, Ohio 44085

Brian M

Job Details: 01/04/2022

Cc of noise Found idler pulley damagedReplaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

SAMSUNG DRYER

Model DV50F9A7EVWA2

Near Jefferson, Ohio 44047

Brian M

Job Details: 01/04/2022

"Cc of no heat Found heater open Needs heater ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS20XVMS00

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 01/03/2022

"Cc that unit is not cooling. Unit was unplugged when i arrived plugged in unit and waited a couple of minutes to see if evaporator would build up a frost pattern but didnt found compressor clicking on and off used my amp reader and compressor was pulling 10amps has a locked rotor. Will need compressor and filter drier. Ordering parts.; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Uv drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Ridgeville, Ohio 44039

David R

Job Details: 01/03/2022

"Replaced hinge, bushing, cam and closer"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 01/03/2022

Recovered refrigerant Installed evap in ff section Went to install compressor and found process tube to be damaged on new compressor. Spoke to BJ because I was going to solder it closed he advised to re order ; ordrng 1 W11393142 (Compressor)

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near Roaming Shores, Ohio 44084

Joe O

Job Details: 01/03/2022

"Cc: unit is functioning just has chipping paintFound chipping paint on ui. Paint chipping is cosmetic. Unable to determine if it is caused by loose paint or customer caused. Needs uiSpoke with bj, stated we are waiting for response from whirlpool if they will cover it; ordrng 1 W10893945 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Chesterland, Ohio 44026

Jason N

Job Details: 01/03/2022

"Cc unit wrinkles clothing maybe not enough water.Customer stated that her clothing is coming out wrinkled after cycles, and she does not want to put them I the dryer, she wants to hang them up and air dry. She stated she shouldnt have to put them in the dryer to remove the wrinkles. Ran diagnostics, no codes stored. Ran auto cycle and calibration. All functions passed. Unit is working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Bay Village, Ohio 44140

Angel

Job Details: 01/03/2022

Cc that unit was loud when filling. Started unit up let it fill and on the process of washing started whining unit will need the wash pump replaced. Part out of stock office to reschedule.; ordrng 1 W11416362 (Motor pump) and 1 W11434044 (Inlet valve)

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Parma, Ohio 44129

Marie V

Job Details: 01/03/2022

"Cc that the unit is taking too long to dry and lasts time it did not seems like it was heating. Stared unit, took temps for about 15 min going out of vent, between 170^ to 139^ . Verify air flow outside it was low. Advice cust to call company to get them to clean the vent and replace foil vent."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 01/03/2022

Cc unit still reading f2e1 error code Installed signal hire harness. Ran bake test on both upper and lower ovens to 300 degrees. Good preheat and operational test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW05

Near Mentor, Ohio 44060

Joe O

Job Details: 01/03/2022

Installed tracks. Op test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Olmsted Falls, Ohio 44138

David R

Job Details: 01/03/2022

"Replaced drain pump, also found wires loose on drain pump, corrected. If happens again would advise to order lower harness W11450611 and replace. Ran diagnostics and calibration. Good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, Ohio 44134

David R

Job Details: 01/03/2022

"Cc unit leaking, loud noise in spin. Water is leaking directly from underneath gearcase when running cycle, gearcase is loud, all components underneath are drenched in water. Ordering gearcase, shifter, motor, cap, cam, shield, and hub.**requesting double labor ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11395618 (Cap) and 1 WPW10550173 (Shield) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Parma, Ohio 44129

David R

Job Details: 01/03/2022

"Cc unit not cooling, customer bought same day it was repaired. Temp reading 35*-40*. Compressor and dye drier previously replaced. Found shradder valve on process tube loose, corrected. Took pressures. Low side, while resting 35psi while running 20 inch vacuum. Put 150 psi nitrogen into unit. Could not see any dye on comp, drier or evap. Called techline to document. Let know what pressures were, parts previously replaced, nitrogen put in, techline documented. techline wants us to evacuate system and recharge up, want customer to monitor. Couldve been loose shradder causing problem. Evacuated system, charged with 4.6 oz r134A. Give 24 hrs and monitor. Op test ok."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 01/03/2022

Installed heater element. Ran bake tests to 350 degrees. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Eastlake, Ohio 44095

Joe O

Job Details: 01/03/2022

Cc: loud in spinRan test cycle. Unit very well balanced. Found belt stretched. Replaced belt. Ran test cycle. Op test ok ; used 1 W11239857 (BELT) from stock

We serviced a

MAYTAG WASHER

Model MFW9700SQ0

Near Rocky River, Ohio 44116

Marie V

Job Details: 01/03/2022

"Cc that the unit shows error code. Press start unit tried to drain, but it cant. Drain pump is getting power. Found drain pump catch clogged up. Cleared out and ran diag, pass. Stated a rinse and spin. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Aurora, Ohio 44202

Brian M

Job Details: 01/03/2022

Installed heater OP Test Ok

We serviced a

MAYTAG DRYER

Model MGDB765FW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 01/03/2022

"unit is under extended warranty from lowes). Cc that the unit you press start and it only shows sensing but does not works. Confirmed, found thermal fuse open. They called and lowes set an appointment for the 10th..; ordrng 1 W10909685 (Thermal fuse)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 01/03/2022

Cc unit excessive vibration during spin.Ran auto test and calibration. All functions passed. No abnormal vibration. Ran spin test with 4 large wet towels. Vibration normal for unit. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW00

Near Beachwood, Ohio 44122

Jason N

Job Details: 01/03/2022

"Cc unit freezer light not working.Confirmed freezer light module burnt out, replaced using customer supplied pre Id part. Freezer light working. Op test good."

We serviced a

ADMIRAL DRYER

Model AED4475TQ1

Near Lakewood, Ohio 44107

Angel

Job Details: 01/03/2022

Cc that unit was mot starting or doing anything. Verified and found door latch broken. Tested unit by jumping the wire and unit started up. Replaced with latch from truck stock tested and working and heating as should. Opt test ok.; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

GE WALL OVEN

Model JGBP30WEA2WW

Near Aurora, Ohio 44202

Brian M

Job Details: 01/03/2022

"Cc of no bake Found igniter glowing faintly Weak igniter Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Middleburg Heights, Ohio 44130

David R

Job Details: 01/03/2022

"Cc unit not washing correctly all the time, intermittently and dispenser not opening all the time intermittently. Pump wash motor covered under ex 10 year warranty. Found gasket on dispenser causing door not to properly open. Went through diagnostics and got wash motor error. Would hum during cycle and try to come on. Intermittently happening. Would replace wash motor and dispenser. Gave estimate, customer said calling whirlpool ; ordrng 1 W10861000 (Dispenser) and 1 WPW10591570 (Pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bedford Heights, Ohio 44146

David R

Job Details: 01/03/2022

"Cc unit making noise. Found pieces broke off from tub ring and basket, spinning out of control and unit hitting suspension rods. Ordering control, basket, suspension and tub ring. ; ordrng 1 W11170319 (Control) and 1 WPW10531289 (Tub ring) and 1 W10554251 (Basket) and 1 W10780045 (Suspension)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Broadview Heights, Ohio 44147

David R

Job Details: 01/03/2022

"Cc unit not dispensing fabric softener. Checked valves and found out of range, not letting water into that side of dispenser for fabric softener. No ex warranty on part, out of warranty. Will have to pay for total repair. Ordering valve housing. ; ordrng 1 W11127357 (Valve housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near Cleveland, Ohio 44135

Marie V

Job Details: 01/03/2022

"Cc that the unit heats and stops heating and gets quieter when is not heating, also that it showed an error code of F1E4 MW relay. Confirmed. Put kill a watt meter on and started unit, is pulling 0.57 amps. Unit will need main control.Cust will call back if she wants to continue ; ordrng 1 W11129648 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 01/03/2022

"Found ice maker tray full of ice, too thick, unable to harvest. Cleared ice maker. Ran manual harvest and fill tests. All functions passed. Possible ice maker not harvesting completely causing overfilling of ice tray but cannot duplicate at this time. Customer to monitor. ; ordrng 1 W10873791 (Ice maker)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Lakewood, Ohio 44107

Angel

Job Details: 01/03/2022

Cc that unit is heating up to 350* but will not keep temperature. Started unit on bake with my amp reader plugged in to check the amps on the igniter and was good its pulling 3.06amps let the unit heat up all the way to 350* and waited about 10mins to see what temperature unit was holding and was at 344* and 332* when i checked to calibrate the unit it was set at -20* so i explained to them the issue with that and they were not aware that the temperature calibration was set to that so i set it back to 0* but unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL MICROWAVE

Model KMHC319ESS4

Near Cleveland, Ohio 44102

Angel

Job Details: 01/03/2022

"Cc that unit is not heating. Tested unit by inserting a mug with water and it was not heating. Will need magnetron and diode replaced. Gave customer estimate and decided to just get a new unit. Do mot order parts just an estimate.; ordrng 1 W11230995 (Magnetron) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lakewood, Ohio 44107

Angel

Job Details: 01/03/2022

"Cc that units timer is not running will stay in same spot. Verified to make sure vent was not clogged up and it wasnt unit will need timer replaced. Gave customer estimate and they stated they will try to fix themselves. Charged service call.; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 01/03/2022

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE WASHER

Model GTW525ACP0WB

Near Beachwood, Ohio 44122

Brian M

Job Details: 01/03/2022

Installed lid latch Ran drain and spin OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS1

Near Broadview Heights, Ohio 44147

David R

Job Details: 01/03/2022

"Cc unit not draining. No blockage, found control not sending 120 down to drain pump. Ordering control ; ordrng 1 W10854225 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model DPSB620GC3WW

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 01/03/2022

"Cc of noise Found noise to be coming from front bearing housing The front housing was pushed forward drum not in correct position Fixed bearing housing Advised to watch If it will not stay in place it will need to be replaced Quoted ; ordrng 1 WE49X20697 (dryer bearing repair), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near North Olmsted, Ohio 44070

Marie V

Job Details: 01/03/2022

"Replaced heater, no leaks. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near North Olmsted, Ohio 44070

Marie V

Job Details: 01/03/2022

"Cc that the unit fills up and then does nothing. Confirmed verify power going to motor 120V. Unit will need new pump motor. Replaced from T/S. Tested unit, no leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf757sdhz00

Near North Olmsted, Ohio 44070

Marie V

Job Details: 01/03/2022

"Cc that the unit does not make ice. Took temps -3 on freezer and 36* on fresh food and 9* ice maker mold. Ran error codes for ice maker, E2 motor lost position. Set unit to step 57, 120V to the ice maker, not operating. Unit will need ice maker. Replaced from T/S. It filled right away. Op test ok; used 1 W11294907 (ICEMAKER) from stock"

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