Near Beachwood, OH 44122
Arthur V
Job Details:
02/20/2020
WASHER MAYTAG MVWB835DW4 Ran diagnostics getting 2 error codes f0e3 (overloaded). And f8e1 (long fill no fill ) Found dispenser clogged Took apart and cleaned out. Customer concerned with small amounts of water left in dispenser advised this is normal. Advised customer about so
Near Wellington, OH 44090
David R
Job Details:
02/20/2020
WASHER WHIRLPOOL WFW95HEDW0 "Replaced control and stator, as soon as plugged in, sparks came from control. Went through tech sheet and wiring diagram. Everything is plugged in correctly and everything has continuity and in range of where it should be. Called techline. Austin, check
Near Westlake, OH 44145
Corina B
Job Details:
02/20/2020
FREEZER WHIRLPOOL WRF535SWHZ03 CC that the freezer light does not work. Found the door switch is frozen. Steamed out the door switch and gasket. Optest ok.
Near Painesville, OH 44077
Arthur V
Job Details:
02/20/2020
RANGE MAYTAG MER6772BAW Found unit has a f1-8 error code. Keypad shorted. Unit clock and touch pad one part. Part number 74006213 is no longer available. Unit is unrepairable. ; used 1 SENIORDISCOUNT (senior discount) from stock
Near Kent, OH 44240
Brian M
Job Details:
02/20/2020
DISHWASHER KITCHENAID KUDS30FXSS1 Cc that unit leaked on right side and it was soapy water Ran test cycle found unit to be full of suds despite not adding any soap Cleared out as much suds as possible buy running a few fill and drain and also by adding cups of cold water to cut down the s
Near Columbia Station, OH 44028
David R
Job Details:
02/20/2020
WASHER WHIRLPOOL WRT518SZFW00 "Cc of door seal, had doors switches to other side. Gap on seal to cabinet of door. Steamed gasket, applied silicone. Leave closed for half an hour to let conform. Op test ok"
Near Kent, OH 44240
Brian M
Job Details:
02/20/2020
WASHER ROPER RTW4516FW1 Cc unit is shaking bad Found unit to un even Leveled out unit ran high speed spin with wet towels OP TEST OK Ran calibration OP TEST OK
Near Parma, OH 44134
Joe O
Job Details:
02/20/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: not cooling in ff sectionFound temps at 53 degrees in ff section and -3 in freezer. Entered Manual defrost. Unit defrosting. Steamed remaining frost. Installed control. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock
Near Amherst, OH 44001
Gabriel P
Job Details:
02/20/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Is making ice customer use heat blower to steam out ice buildup in back there was a service pointer for the housing in the back it hasn’t been replaced also found wire on harness snap customer complaints that he only getting crush ice only found out that
Near North Olmsted, OH 44070
Corina B
Job Details:
02/20/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVT01 "Replaced the optic eye. Optest ok. Brought core back for return ; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Brimfield Township, OH 44266
Brian M
Job Details:
02/20/2020
WASHER MAYTAG MVWB835DW3 Cc of squeaking when unit runs showed me a video of the noise Ran diagnostics found no error Ran auto test and calibration with no noise heard Added several towels and ran normal cycle no noise Drained and spun out the towels ran another normal cycle stil
Near Rocky River, OH 44116
Corina B
Job Details:
02/20/2020
REFRIGERATOR KITCHENAID KSCS25FKSS02 Replaced the reservoir. Optest ng. When install the filter the water was leaking from the housing. Will need a filter housing. ; ordrng 1 WP2199840 (housing)
Near Mentor, OH 44060
Jason N
Job Details:
02/20/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Installed mw control board, inverter board and magnetron. Ran multiple heat op tests. Good heat each time. Op test good."
Near Parma, OH 44134
Corina B
Job Details:
02/20/2020
DISHWASHER KITCHENAID KDFE104HPS0 "CC that there is soap left in the unit when done. Ran diag 4-3 wash motor not running, 7-1 no heat. Checked the power at the control 0 volts to the pump and motor. Will need a control and pump and motor.; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (
Near Lakewood, OH 44107
Dan
Job Details:
02/20/2020
RANGE WHIRLPOOL WFE540H0ES "Customer complaint of burning smell coming from oven, element is good, bottom of oven is dirty, started bake for 350 degrees , oven heated, advised customer to run clean oven cycle, unit is operating as designed"
Near Rocky River, OH 44116
Dan
Job Details:
02/20/2020
WALL OVEN JENN-AIR JJW2830WP00 "Customer complaint that oven is not heating, started upper and lower oven on bake for 350 degrees, both ovens heated to 350 degrees, unable to duplicate the problem , unit is operating as designed"
Near Cleveland, OH 44135
Corey L.
Job Details:
02/20/2020
DRYER WHIRLPOOL WED7500GW0 "Customer complaint door keeps opening while drying, found door not closing tightly, unit is leaning forward, leveled unit, replaced latch and strike with parts sent, noticed customer has foil style vent, advised this is a potential fire hazard and should
Near Fairview Park, OH 44126
Dan
Job Details:
02/20/2020
REFRIGERATOR WHIRLPOOL WRB119WFBW00 "Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 8 degrees, set to coldest settings, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan ar
Near Fairview Park, OH 44126
Dan
Job Details:
02/20/2020
COOK TOP WHIRLPOOL KCGS350ESS00 "Customer complaint that flame is too high, burners are not adjustable, unit is operating as designed"
Near Parma, OH 44134
Dan
Job Details:
02/20/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , found top of freezer section door gasket not sealing, used heat and petroleum jelly to adjust door gasket, door is sealing now, op test good"
Near Madison, OH 44057
Jeff M
Job Details:
02/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new part unit op tested good
Near Lorain, OH 44053
Gabriel P
Job Details:
02/20/2020
DRYER WHIRLPOOL WED4815EW1 "Found terminal block wire broken and burner also the terminal and three prong wire cord as well replace from truck stock,opt test ok is heating ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
Near Cleveland, OH 44109
Dan
Job Details:
02/20/2020
REFRIGERATOR AMANA ART318FFDB06 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours
Near Westlake, OH 44145
Gabriel P
Job Details:
02/20/2020
WALL OVEN JENN-AIR W30400P "Took door apart found hinges wearing out not closing door all the way giving estimate for hinges and receptaclealso she want seal as well customer said she will get new one instead do not order parts,opt test ok ; used 1 SHIPPING (shipping and handling)
Near Oberlin, OH 44074
David R
Job Details:
02/19/2020
MICROWAVE WHIRLPOOL WMH31017FS0 "Cc unit not recognizing door open/close. Bad interlocks. Gave estimate to customer, did not want fixed; used 1 W11244490 (INTERLOCK SW KIT) from stock"
Near MENTOR ON THE, OH 44060
Arthur V
Job Details:
02/19/2020
RANGE AMANA AER6303MFW2 Replaced control and sensor. Did temp test checks good. Took core for return
Near Concord Township, OH 44060
Jeff M
Job Details:
02/19/2020
WASHER ROPER RTW4516FW2 customer called Whirlpool and got an authorization number. The water valve is not closing properly allowing water to leak through the valves into the tub; ordrng 1 W11210463 (valve)
Near Amherst, OH 44001
Gabriel P
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Found evaporator frozen to picture steam completely ran test 5 and test 38 force defrost pass reboot computer,advise customer if it does happen again they will need a control opt test ok"
Near Broadview Heights, OH 44147
Corey L.
Job Details:
02/19/2020
DISHWASHER KITCHENAID KUDS01FLSS6 "Customer complaint dishwasher is not working but has power, confirmed every selection working except start button, cancel drain turns on pump, unit needs ui and ribbon ; ordrng 1 WP8270168 (cntrl-elec) and 1 WP8524447 (cable-ribn)"
Near Painesville, OH 44077
Arthur V
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Called techline talked to David. Wants me to remove pressure regulator,customer losing alot of pressure at the dispenser ,and order valve and by pass for the filter. Also need to order copper water line ice maker install kit AV only. ; ordrng 1 8003r
Near Ravenna, OH 44266
Brian M
Job Details:
02/19/2020
REFRIGERATOR MAYTAG MSB27C2XAM00 Cc fridge door isn’t sealing and sometimes water leaks from door after dispensing waterfound door tweaked due to customers floor Adjusted door to align it up better and door seems to close better Added check valve from back stock to water line to help wit
Near Mentor, OH 44060
Jeff M
Job Details:
02/19/2020
DISHWASHER KITCHENAID KUDS30IXSS1 "Control board is getting power needs a new control board estimate only; ordrng 1 WPW10380685 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Dan
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRB119WFBM01 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before rest
Near Bay Village, OH 44140
Gabriel P
Job Details:
02/19/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Customer had and extended warranty through whirlpool he call whirlpool and whirlpool will send the claim number to freds for authorization any found melted wires on terminal correct issue,opt test ok"
Near Bay Village, OH 44140
Gabriel P
Job Details:
02/19/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Found melted wires,correct issue opt test ok"
Near Conneaut, OH 44030
Arthur V
Job Details:
02/19/2020
WALL OVEN KITCHENAID KODE500EBS04 Needs outer door glass.and badge. Reschedule at customer request ; ordrng 1 W10772815 (glass-door) and 1 W10839793 (nameplate)
Near North Royalton, OH 44133
Corey L.
Job Details:
02/19/2020
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint oven stopped working after starting self clean, customer performed after using broil cycle, found thermal fuse open, replaced unit unlocked and powered up, bake & broil not heating, found tod open also, replaced, blower fan checks pass
Near Madison, OH 44057
Arthur V
Job Details:
02/19/2020
WASHER GE GTW330ASK0WW "Cleaned area with degreaser ,replaced belt,shield,and lid lock — reamed out pressure port with drill bit— ran software update. Op test good Advised customer about not having a grounded outlet. (Using a cheater plug"
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/19/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Dishwasher is oversudsing. Cust is using cascade platinum pods and is getting tons of suds. Water hardness is 15gpm or 250ppm considered hard. Unit does not leak if no soap is used. Customer to try a small amount of soap either powder or gel but not the
Near Maple Heights, OH 44137
Jason N
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Cc unit is not making iceRan ice maker diagnostics tests, harvest test good, water fill no good. Fill tube frozen. Steamed fill tube clear and retested, water fill good. Checked fill tube heater power, only receiving 52v ac. Tested at door harness connec
Near Ashtabula, OH 44004
Arthur V
Job Details:
02/19/2020
WASHER WHIRLPOOL WTW4816FW2 Upon arrival sensor light flashing meaning unit was in a pause mode. Found unit very unlevel. Re leveled unit Ran diagnostics no errors. Did service test unit passed. op test good cycled unit working as designed.
Near Walton Hills, OH 44146
Jason N
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW "Cc unit not coolingOnce again..unit not plugged in, RTM was not given message. Spoke to RTM, told her Friday we will be back, she will personally plug in unit Thursday before she leaves. ;
Near Garfield Heights, OH 44125
Jason N
Job Details:
02/19/2020
DISHWASHER WHIRLPOOL MDB9150AWB "Cc unit still leaking Customer states it’s at the end of the cycle she notices the water.Ran wash test for 15 min, no leaks found, split door to check inside for water/moisture, looks good. Ran rinse cycle to the end. Rechecked door gasket, inner door ve
Near Willowick, OH 44095
Jason N
Job Details:
02/19/2020
WASHER WHIRLPOOL WFW8620HW1 "Cc unit not fillingCustomer showed pop Ran diagnostics, f0e2 for oversuds. Ran test 12 auto cycle, unit filled with water, all valves working, drained, did not tumble, unit powered itself off afterwards. Ran drain and spin cycle, unit not sensing or spin
Near Bedford Heights, OH 44146
Jason N
Job Details:
02/19/2020
DRYER WHIRLPOOL MEDC465HW0 "Cc unit making squealing or scrapping noiseFound object stuck in drum felt seal. Removed and retested, no abnormal noise. Op test good"
Near Concord Township, OH 44077
Jason N
Job Details:
02/19/2020
DRYER FRIGIDAIRE AEQ8000FG0 "Cc customer thinks the vent is not connectedCustomer states since last repair, moisture has been forming on top of unit, and it sounds louder. Pulled washer out next to unit, was able to see vent connection on dryer thanks to a cutout in the partition. A
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW04 The unit is not going through a defrost cycle needs a thermistor.; ordrng 1 WPW10383615 (thermistor)
Near Kirtland, OH 44094
Jeff M
Job Details:
02/19/2020
DISHWASHER KITCHENAID KDTE404DWH0 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/19/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Found error 7-1 heating follow all instructions on service matter and it fix issue ran auto test delete code check temperature on heating element 215 ,also found loose wire on terminal correct issue opt test ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/19/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 Found temp on freezer 41 degrees fresh food section 49 check fresh food section no frost also on freezer evap as well also compressor sound loud check with bullet pierce valve for pressure read 0
Near Oberlin, OH 44074
David R
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc of burning smell. Found heater element shorted from the bracket it is connected to. Called into safety and documented. Fixable. Ordering heater; ordrng 1 WPW10314195 (shield) and 1 WPW10436849 (heater)"
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/19/2020
DRYER WHIRLPOOL WED9200SQ1 Found error code f01 control failure check for p5 connector maker it was insert in all the way check voltage pass service matter ask to replace control customer will not repair do not order parts opt test ok
Near Avon, OH 44011
Gabriel P
Job Details:
02/19/2020
DRYER ELE WHIRLPOOL WED49STBW0 "Found thermal cutoff open also roller bearings is chewing inside making unit to squeak gave estimate customer will not repair,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"
Near Mogadore, OH 44260
Brian M
Job Details:
02/19/2020
WASHER WHIRLPOOL WTW7300DW0 Cc unit. Not washing properly Found error for drain and motor over temp Found unit to be sitting flush to floor and when washing rotor is dragging the floor Raised feet so unit isn’t sitting on floor Removed and inspected drain pump can’t see an obstructi
Near Strongsville, OH 44136
David R
Job Details:
02/19/2020
RANGE WHIRLPOOL WFE540H0ES0 "Cc oven not heating. Found shorted bake element. 240 is coming from control. Ordering element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Replaced parts. Tested. Control and unit staying on. No signs of refrigerant leak. Clip was broke off that hold slides in place. Fan with harness just Incase frost is building up and slid plate holders.; ordrng 1 W10633627 (motor-evap ) and 1 W10852648 (p
Near Streetsboro, OH 44241
Brian M
Job Details:
02/19/2020
WASHER MAYTAG MVWB835DW0 Cc unit not filling Ran diagnostics found error for over suds Ran auto test with no errors Ran calibration Ran normal load with clothes added unit filled and made it to the wash cycle with no issue Ran drain and spin no issue found Can not duplicate issue
Near Streetsboro, OH 44241
Brian M
Job Details:
02/19/2020
WASHER WHIRLPOOL WTW4816FW2 Complaint unit not spinning Found wire harness underneath rubbing gearcase due to improper clip position Wires are damaged needs wire harness also found softener cup missing Needs wire harness and cup; ordrng 1 8575076A (dispenser asy) and 1 W10903238 (WI
Near Strongsville, OH 44136
David R
Job Details:
02/19/2020
DRYER MAYTAG MGDB835DW4 "Cc of charcoal smell. Checked power to unit, good. Customer just had vent cleaned, checked, good. Took apart unit, took drum out. No lint, no wires burned. Checked components, all test good. Ran unit, heat cycling on and off. Smell is fumes coming from g
Near Franklin Township, OH 44240
Brian M
Job Details:
02/19/2020
DRYER MAYTAG MDE7658BYW Cc unit still not heating Found element open Needs element Customer does not want to repair EST only
Near Mentor, OH 44060
Jeff M
Job Details:
02/19/2020
DISHWASHER WHIRLPOOL KDTE334DSS0 "The relay for the heating element is stuck on the control needs a new main control estimate only; ordrng 1 W10866116 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details:
02/19/2020
WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Cc unit keeps resetting Found when trying to access service mode unit went into demo mode Finally got into service mode found error of f6e0 communication error was stored in there several times According to tech sheet needs UI console replaced Needs UI co
Near Mentor, OH 44060
Jeff M
Job Details:
02/19/2020
WASHER MAYTAG MHW5630HC0 The unit have an F6 e1 Communications error between the user interface and then control. I cleared the code ran a drain and spin unit tested good was not able to duplicate an issue
Near Strongsville, OH 44136
Corina B
Job Details:
02/19/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unplugged each fan the dc volts on the ladder will drop to 0 dc back to 13 dc, Replaced the controls. Optest ng. Called t/l Leon to replace the ui. Will need a new ui and the led lights to the ff, the wires ripped out of the connector. ; ordrng 1 W108041
Near Aurora, OH 44202
Brian M
Job Details:
02/19/2020
DRYER WHIRLPOOL GEW9250PT1 Cc unit will not start Verified unit not running Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock
Near Avon, OH 44011
Gabriel P
Job Details:
02/19/2020
DISHWASHER KITCHENAID KDTM404ESS2 "Found error code ff8e1 slow drain also f8e2 drain pump electrical problem and f6e4 float switch check for any loose connection didn’t found any took out pump didn’t find any glass inside put back together ran auto test pass customer said it happens inter
Near Willowick, OH 44095
Corina B
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Replaced the gasket. Optest ok.
Near Chardon, OH 44024
Corina B
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the freezer gasket. Optest ok
Near Olmsted Falls, OH 44138
David R
Job Details:
02/19/2020
WASHER WHIRLPOOL WTW4950XW3 "Cc not spinning. F7E7 motor not reaching RPM, F8E1 no fill long fill. Water valves good. Basket is not spinning or moving freely. Nothing binding basket. Looked underneath unit. Grease all over, everything. Will need gearcase and all lower components, hu
Near North Royalton, OH 44133
Corey L.
Job Details:
02/19/2020
WASHER MAYTAG MHW5630HW0 "Customer complaint washer finishes quickly sometimes and detergent is gone but softener is still there, ran diagnostics no errors, unit sharing outlet with newer dryer on gfi, hot and cold supplies checks pass with sp W11401418 checks, unable to duplicat
Near North Royalton, OH 44133
Corina B
Job Details:
02/19/2020
WASHER MAYTAG MVWX655DW1 CC that there is not enough water going into the unit. Ran diag no codes. Ran a calibration. Started a normal cycle. Filled correctly. 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok.
Near Middleburg Heights, OH 44130
Corey L.
Job Details:
02/19/2020
DRYER WHIRLPOOL WED9470WW1 "Customer complaint dryer squeaking badly, confirmed, found front rollers failed, quoted to replace using repair kit, ok, replaced belt, pulley and rollers, op test good; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Bainbridge Township, OH 44023
Brian M
Job Details:
02/19/2020
REFRIGERATOR JENN-AIR JFC2290VEM4 "Cc ice maker leaking Found icemaker to be leaking from bottom Needs icemaker ; ordrng 1 D7824706Q (ice maker11943), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Corina B
Job Details:
02/19/2020
DISHWASHER KITCHENAID KDPE234GPS0 Replaced the control and pump and motor. Ran a calibration. Optest ok.
Near Olmsted Falls, OH 44138
David R
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer had filter. Showed how to install. Customer installed themselves. Op test ok
Near Westlake, OH 44145
Corey L.
Job Details:
02/19/2020
DRYER WHIRLPOOL LGR7646EQ3 "Customer complaint dryer not heating, confirmed found thermal fuse open, customer had just replaced a foil style vent with a telescoping low profile adapter at the wall, quoted to replace fuse, ok, replaced with ts, op test good; used 1 WP3392519 (THERMA
Near Avon Lake, OH 44012
Corina B
Job Details:
02/19/2020
DRYER WHIRLPOOL WGD9151YW0 "CC that the unit will not start. Found the idler pulley bearing is worn, replaced the dryer repair kit from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Garfield Heights, OH 44125
Dan
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, found crack in new evaporator , unit needs new evaporator ; ordrng 1 W10836706 (evaporator), used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890
Near North Ridgeville, OH 44039
David R
Job Details:
02/19/2020
WASHER MAYTAG MVWB765FC3 Replaced part. Ran test 51/52. Op test ok
Near Parma, OH 44134
Joe O
Job Details:
02/19/2020
DRYER WHIRLPOOL MEDB835DW4 Cc: loud banging noiseFound blower wheel cracked. Needs blower wheel.; ordrng 1 WP697772 (blower wheel)
Near Chesterland, OH 44026
Joe O
Job Details:
02/19/2020
WASHER MAYTAG MHW6630HC0 Installed tub assembly. Ran quick test. Placed water mat.
Near Kent, OH 44240
Joe O
Job Details:
02/19/2020
DRYER MAYTAG MEDB835DW4 Cc: intermittently not heatingCustomer states one day half the cycles outs not heat after like 3 mins. Tested every cycle. With wet towel to verify if the cycles are heating or not. Advised customer to allow the unit to run through the full cycle. Every c
Near Rocky River, OH 44116
Dan
Job Details:
02/19/2020
COOK TOP GE PP912BM2BB "Customer complaint that left rear element is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element; ordrng 1 WB30T10136 (element haliant 8 in), used 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
Joe O
Job Details:
02/19/2020
RANGE KITCHENAID KGRS303BSS1 Installed igniter. Ran test bake. Op test ok
Near Parma, OH 44129
Dan
Job Details:
02/19/2020
DRYER MAYTAG MEDC465HW0 "Customer complaint of thumping sound, no unusual noises heard, unit is operating as designed"
Near Cleveland Heights, OH 44121
Dan
Job Details:
02/19/2020
FREEZER MAYTAG MRT118FFFH01 "Customer complaint that unit is not cooling, freezer section temperature at 40 degrees, fresh food section temperature at 53 degrees, evaporator fan is running, found unit leaking refrigerant from lock ring on process stub and on evaporator , not enoug
Near North Olmsted, OH 44070
Corey L.
Job Details:
02/19/2020
RANGE WHIRLPOOL MGR6600FZ1 "Customer complaint left hinge pops when shutting, confirmed there is a slight pop when shutting which is normal to this unit with the left side not having a spring to keep tension on door while shutting, replaced left hinge and receiver with parts sent s
Near Westlake, OH 44145
Corey L.
Job Details:
02/19/2020
WASHER AMANA NTW4516FW3 "Customer complaint clothes caught under agitator, confirmed, found belt to a robe had wrapped around basket under agitator, removed agitator and belt, nothing was damaged, op test good"
Near Lakewood, OH 44107
Dan
Job Details:
02/19/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit is leaking, found hair build up on door, removed hair, no leaks, op test good, advised customer to wipe down door and gasket between cycles"
Near Bay Village, OH 44140
Corey L.
Job Details:
02/19/2020
DRYER KENMORE 110.795228 "Customer complaint dryer not heating, confirmed, found thermal fuse open, unit needs thermal fuse; ordrng 1 WP3392519 (thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details:
02/19/2020
RANGE JENN-AIR JJW9630DDS "Their code that was provided is a cooling fan error code unit needs a new cooling fan ; ordrng 1 WP74008383 (fan- tange), used 1 SHIPPING (shipping and handling) from stock"
Near Willowick, OH 44095
Dan
Job Details:
02/19/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that start button is not working, started normal wash cycle, and canceled, repeated several times with same results, unit is operating as designed"
Near Cleveland, OH 44114
Corey L.
Job Details:
02/19/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher damaged and has not been used, confirmed units have been in box during apartment remodel not livable as of now, found bottom right side of outer panel bent not allowing door to shut properly, unit needs panel; ordrng 1 W1117
Near Cleveland, OH 44127
Joe O
Job Details:
02/19/2020
WASHER MAYTAG MVWB835DW5 Cc: noise during washCustomer stated she had only washed 3 items and the unit made a noise. Ran auto test and calibration. Could not duplicate issue. Advised customer washing only 3 items can cause the unit to go off balance. Advised customer to get stand
Near Concord Township, OH 44077
Jeff M
Job Details:
02/19/2020
REFRIGERATOR GE PFE29SDFSS "Fresh food evaporator fan has stopped working it’s not rotating needs a new fresh food evaporator fan. this fridge is new enough that the software update is not required for a new installation on the evaporator fan; ordrng 1 WR60X29099 (refrigerator fres
Near WARRENSVL HTS, OH 44128
Joe O
Job Details:
02/19/2020
SXS REFRIGERATOR KITCHENAID KSRS25CNBL00 "Cc: not making ice, water spraying out the rear of the unit near fill tubeFound fill tube frozen. Found when ice maker cycles it sprays around the fill tube on the rear of cabinet. Needs fill tube and water valveCustomer does not want to repair at this t
Near Euclid, OH 44123
Corina B
Job Details:
02/19/2020
DRYER ELE KENMORE 110.865848 CC that there are burn marks on towels. Found the rear seal is fraying. Will need a new seal.
Near Shaker Heights, OH 44120
Joe O
Job Details:
02/19/2020
REFRIGERATOR GE PGSS5NFXASS Installed evap fan motor. unit is cooling. Op test ok
Near Euclid, OH 44119
Joe O
Job Details:
02/19/2020
REFRIGERATOR GE PFS22MIWABB Installed thermistor. unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock
Near Elyria, OH 44035
David R
Job Details:
02/19/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 "Cc evap motor. Found evap motor not running up to speed. Cleared all ice, cleared drain tube. Replaced with t/s. Tested. Op test ok; used 1 WP2315539 (MOTOR-EVAP) from stock"
