Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/29/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Cc unit not coolingCustomer stated unit stayed in the 40s for most of the weekend, but unit did make ice. Customer has put very little product in unit at this time. Unit temps reading 36 in ff, 3 in freezer currently. Unit ice bin full of ice. Unit is wo
Near Olmsted Falls, OH 44138
David R
Job Details: 05/29/2020
RANGE KITCHENAID KESA907PSS00 "Cc broil not working and RR/RF elements not turning on. Broil element broken and cracked . Elements test good, has resistance. Switches are discontinued, talk to Brian. Ordering element. ; ordrng 1 WP9760774 (elmnt-brol), used 1 SHIPPING (shipping and ha
Near Olmsted Township, OH 44138
David R
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL MDB4949SDE2 "Cc dishes not getting clean, loud noise when washing. Verified. Wash motor is making loud humming noise when trying to wash. Water is coming and draining. Will need wash pump. ***Customer paid SVC, do not order parts ; ordrng 1 WPW10591570 (pump&motor),
Near Auburn Township, OH 44023
Brian M
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL KFIS20XVBL5 Cc unit leaking Found drain pan frozen over and drain port clogged Installed new drain tube and cleared clog OP Test Ok ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Lakewood, OH 44107
Corina H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 CC that the freezer door does not shut. Found the screw to the left hand slide backing out causing the rail to not shut. Tightened the screw. Optest ok
Near Fairview Park, OH 44126
Corina H
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "CC that the is a loud noise in the ff section. Found the damper motor, making a loud noise. Will need a new motor. ; ordrng 1 W11164593 (Damper)"
Near Berea, OH 44017
Corina H
Job Details: 05/29/2020
DRYER KENMORE 110.780628 "CC that the unit is not heating. Found the thermal fuse is open. Jumped the fuse, unit started heating. Will need a new fuse and will need to clean the inside out. ; ordrng 1 WP3390719 (Fuse)"
Near Lakewood, OH 44107
Corina H
Job Details: 05/29/2020
DISHWASHER WHIRLPOOL DU850SWLB0 "CC that the soap does not dissolve. Started a normal cycle without a pod, dispenser opened. Started a cycle with a pod, opened. Manually opened the door with the control, opened. Advised cust to try a different detergent. Optest ok."
Near Bedford, OH 44146
Corey L.
Job Details: 05/29/2020
WASHER WHIRLPOOL PAV3240AWW "Customer complaint washer making noise in spin, confirmed, found basket hard to take off in spin then chirping when at speed, brake not disengaging fully, brake hub discontinued, advised customer warranty company would be in contact with them if part is
Near Mentor, OH 44060
Jeff M
Job Details: 05/29/2020
DRYER FRIGIDAIRE GLGR331AS4 Belt was not needed I took the price of the belts and I applied it to labor so we don’t have to reimburse her for the part I do have the part with me. There was a piece of Styrofoam inside the blower motor causing the unit not to spin ; used 1 SHIPPING (s
Near Brooklyn, OH 44144
Dan
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of loud banging noise, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, no unusual noises heard, suspension is good, unit is operating as designed"
Near North Madison, OH 44057
Jeff M
Job Details: 05/29/2020
FREEZER FRIGIDAIRE FFU17F5HWP "Switch has broken the switch needs to be replaced; ordrng 1 216822900 (switch,light), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Unplug unit replace control but it was still clicking on new control re ordering new control cause it may came defective also customer wants senior technician back since he order control ; ordrng 1 W11389713 (CONTROL )
Near Pepper Pike, OH 44124
Dan
Job Details: 05/29/2020
DISHWASHER JENN-AIR JDB3600AWP4 "Customer complaint that unit is not running at all this is the third time it’s happened the sensor, installed we user interface , op test good, called whirlpool techline spoke to dustin , advised to use mild soap and water with a damp cloth to clean it"
Near Maple Heights, OH 44137
Corey L.
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Found coverage though entitlement 24 month rac, Customer complaint fridge not cooling well and there’s a gap in door, confirmed, found both doors sagging due to upper bracket bent, right leveler bent over, ordering bracket and missing washers; ordrng 1 2
Near Willoughby, OH 44094
Dan
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Customer complaint that unit is not making ice, confirmed, cycled ice maker, ice maker cycled but never filled, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 from stock"
Near Burton, OH 44021
Brian M
Job Details: 05/29/2020
WASHER MAYTAG MHW5500FC Cc unit locked and won’t stop draining Found error for over suds Cleared codes and reset pressure sensor made sure of no blockage Ran auto test OP Test Ok Advised on soap usage
Near North Royalton, OH 44133
David R
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW2 "Cc clothes still not coming out clean, dark clothes have some white spots on them. Went over unit. No error codes. Ran diagnostics test mode, good. Ran calibration, good. Went through all manual checks and all components are testing good. All components
Near Elyria, OH 44035
David R
Job Details: 05/29/2020
REFRIGERATOR KENMORE 106.8639331 "Cc not cooling. High 60s temp in both compartments. No frost pattern. Tested pressure, low side leak. Talk to Brian, advised replacing both evap, compressor. Customer paid SVC **** do not order parts ; ordrng 1 W10507466 (compressor) and 1 W11122867 (eva
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 "Found a bearing from slide rails on right side came out,Replaced slide from surplus W11265130. opt test ok"
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5000DW2 Installed new part unit tested good
Near Mentor, OH 44060
Joe O
Job Details: 05/29/2020
BEVERAGE CENTER KITCHENAID KUBR204ESB00 "Recovered refrigerant, installed drier(compressor was not the right part). Put unit into 28 inch vac for 15 mins, recharged with 4.2oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS), 1 W1089
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc that the unit has a lot of frost in freezer section and unit is loud. Found a tape on the freezer located at the top of the door gasket letting warm air going in to the freezer , Found lots of frost around the fan. Steamed all ice out. Cleared out the
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/29/2020
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Found lots of frost and ice on evaporator. Steamed all out. Took pictures. Checked for continuity on heater element, pass. 120 voltage on fan pass,check thermistor pass also was able to put it on defrost on diagnostics pass ask customer to monitor it, mi
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/29/2020
RANGE MAYTAG MET8800FZ01 "Found l2 and terminal block burn. The unit will need harness and terminal block . Replaced all parts from t/s. Op test ok; used 1 8171385RC (3 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Near Olmsted Township, OH 44138
David R
Job Details: 05/29/2020
WASHER WHIRLPOOL MVWB300WQ2 "Replaced part. Ran service diagnostics, good. All water drained. Op test ok."
Near Brecksville, OH 44141
Corey L.
Job Details: 05/29/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Customer complaint after replacing drain pump touch panel not working, found out customer had removed front panel to better access pump, found console harness loose at control connection, reinstalled harness, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 05/29/2020
WALL OVEN JENN-AIR JJW9627AAB "Unit will need 71003431 board, this is what F1 fault means. This part is discontinued and no stock, cannot repair unit, called customer to inform, she was thankful for the call and info, no need to visit"
Near Madison Township, OH 44057
Jeff M
Job Details: 05/29/2020
WASHER WHIRLPOOL WTW5200SQ0 A verified customer complaints the machine was not spinning. It is receiving power. I took the machine apart I drain the water out and took the motor off I checked the windings put it back together and it worked. Not sure what I did may be a loose wire. O
Near Parma, OH 44130
Corina H
Job Details: 05/29/2020
DISHWASHER KITCHENAID KUDE20FBSS1 "CC that the unit is leaking. Started a normal cycle, could not find a leak. Did raise the drain hose. Optest ok"
Near North Ridgeville, OH 44039
David R
Job Details: 05/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced. Steamed out gaskets. Made sure all gaskets are good. To pic of dent on inside of door where meets switch. Give 20-30 mins for gasket to conform to cabinet.
Near Willoughby, OH 44094
Dan
Job Details: 05/29/2020
WHIRLPOOL REFRIGERATOR n/a "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at at 20 degrees, evaporator fan is not running, evaporator fan motor is receiving 120vac, unit needs new evaporator fan motor, insta
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/29/2020
WASHER MAYTAG MVWX655DW1 Replaced all parts. Op test ok
Near Eaton Township, OH 44044
David R
Job Details: 05/29/2020
RANGE WHIRLPOOL KSEB900ESS0 "Replaced part. Tested bake, 350. Waited. Good. Op test ok"
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new part unit tested good
Near Eastlake, OH 44095
Jason N
Job Details: 05/28/2020
DISHWASHER MAYTAG MDB4949SDM0 "Cc unit not pulling in waterRan diagnostics, found f6e4 for float switch open. Found spoon underneath float. Removed and started cycle. Unit filled with water and started washing. Op test good."
Near Strongsville, OH 44149
David R
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced parts, steamed all ice off. Give 24 hours to return to normal temps. Put max cool and max ice on. Op test ok"
Near Geneva, OH 44041
Jeff M
Job Details: 05/28/2020
DISHWASHER MAYTAG 665.13109K902 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Madison Township, OH 44057
Jeff M
Job Details: 05/28/2020
REFRIGERATOR GE GTS18CBSALWW The unit was dusty I recommend for the unit to be cleaned once a yr
Near Independence, OH 44131
David R
Job Details: 05/28/2020
WASHER MAYTAG MHW6630HW0 "Cc LO FL error code. Found F8E1 error. Went through tech sheet, all 3 valves tested at 1200 resistance, 120 coming to all valves when activated. Found supply coming from house was not all the way opened. Also checked drain housing to make sure clear, no
Near University Heights, OH 44118
Jason N
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc interior lights not workingFound freezer light module not working, all other interior lights working. Checked door switch, checked good. Replaced freezer light module using customer supplied pre Id part. Illumination returned. Op test good."
Near Brook Park, OH 44142
David R
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF302EBS00 "Cc unit not cooling. Can hear compressor kicking on and off. Tested power, good. Put compressor tester on, good. Changed start device from t/s. Plugged in, let run, running good, no noises. Set temp to normal and put max cool on. Op test ok; used 1 82017
Near Elyria, OH 44035
David R
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Unit is cooling. Temp in FF at 40*. Temp in FZ is 0. Cup of water was placed inside, frozen. Unit is good. Op test ok"
Near Painesville Township, OH 44077
Dan
Job Details: 05/28/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that sometimes unit is not spinning and makes a noise, ran diagnostics found f0e2(oversuds) error code, ran manual test cycle for heavy agitate and high speed spin, unit spins and agitates, no unusual noises heard, suspension is good,
Near Concord Township, OH 44077
Jeff M
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JSD2789GES Installed new part unit tested good
Near Solon, OH 44139
Dan
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed new control and fresh food section evaporator fan/thermistor, op test good"
Near Independence, OH 44131
Dan
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint of noise, found frost build up into evaporator fan , doors are all sealing, defrost circuit is working, cleared frost, op test good"
Near WILOUGHBY HLS, OH 44092
Jeff M
Job Details: 05/28/2020
DRYER WHIRLPOOL WED4950HW0 Installed new part unit tested good
Near MIDDLEBRG HTS, OH 44130
Dan
Job Details: 05/28/2020
MICROWAVE GE JVM3160DF2WW "Customer complaint that unit shut offend is not working now, found fuse open, jumped out, unit powered up and heated, unit needs new fuse; used 1 W10138793 (FUSE, MICROWAVE) from stock"
Near Mentor, OH 44060
Jason N
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Cc unit not cooling. Found compressor nor running, start device only clicking. Changed start device, same result. Ohmed out compressor pins, all pins checked good. Unit compressor seized, unit needs compressor. Parts and labor covered under kitchen aid 6
Near Wellington, OH 44090
David R
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc no ice, working intermittently. Temps check good. Icemaker wasn’t cycling on its on, got stuck. Replaced Icemaker from t/s. Tested. Good. Went over sounds and everything with Icemaker aug motor is normal. Advised to empty out bucket and clean any ice
Near Auburn Township, OH 44023
Brian M
Job Details: 05/28/2020
RANGE WHIRLPOOL JGRP430WP01 Cc unit not baking or broiling Found unit getting proper spark but valve is not opening Needs dual valve replaced again Part is under warranty last installed in 12-2019 ; ordrng 1 W11239228 (valve-gas)
Near Brooklyn, OH 44144
Dan
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW0 "Customer complaint that unit would not stop grinding, ran diagnostics found f0e5(off balance) error code, Found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near Brooklyn, OH 44144
Dan
Job Details: 05/28/2020
DRYER WHIRLPOOL WED5000DW2 "Customer complaint that unit is not heating, confirmed, unit started heating after power cord was unplugged and plugged back in, outlet arced, advised customer that they need an electrician to correct power supply ;"
Near Parma, OH 44129
Corey L.
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD7500GW0 "Customer complaint door keeps popping open, confirmed found catch worn, strike is longer than one installed, installed strike, new strike doesn’t hold door closed at all, removed new strike reinstalled original strike, unit leaning forward slightly, leve
Near Cleveland, OH 44129
Corey L.
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Replaced diffuser, op test good"
Near Cleveland, OH 44132
Jason N
Job Details: 05/28/2020
RANGE MAYTAG MGR7665WW0 "Cc unit oven turns off on its ownCustomer stated oven will heat up but not stay hot or it will take several times to start a bake cycle.Ran bake test, good spark, ignition. Let preheat to 350. Recycled oven, good spark, ignition, but still sparking then
Near Cleveland, OH 44113
Dan
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE510S0AS0 "Customer complaint that left front element is not working, turned element on high, element heated, placed pot of water on element, water boiled, all other elements are working, unit is operating as designed"
Near Strongsville, OH 44149
David R
Job Details: 05/28/2020
DRYER SAMSUNG DV338AEW/XAA "Cc not heating, turned unit on timed dry to verify, no heat. Took unit part, found heating element is open. Ordering assembly. *** put on cancellation list; ordrng 1 DC97-14486A (HEATER ASSEMBLY), used 1 SHIPPING (shipping and handling) from stock"
Near Wellington, OH 44090
David R
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Cc leaking from FZ. Found drain had a piece of insulation stuck down causing ice to build up and leak. Steamed ice, checked drain tube, good. Op test ok"
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit freezer door hard to open and noisy. Found freezer door stiff opening. Lubricated rails with food grade silicone. Door free opening now. Customer thinks there is a mechanical issue. Advised I can replace door rails.; ordrng 2 WPW10120018 (slide r
Near Bainbridge, OH 44023
Brian M
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTE104ESS1 Installed control ran auto test OP Test Ok
Near Richmond Heights, OH 44143
Dan
Job Details: 05/28/2020
REFRIGERATOR MAYTAG MSD2641KEB "Customer complaint that unit is leaking, confirmed, found a steady drip coming from solenoid on valve, unit needs new valve ; ordrng 1 WP67006531 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
Near Moreland Hills, OH 44022
Dan
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint that unit is not making ice, confirmed, found ice maker tray thermistor open, unit needs new ice maker ; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: not cooling ff sectionFound temps at 66 in ff section, and -3 in freezer, evap cover is completely frosted over. Found evap fan failed. Needs evap fan. Replaced evap fan. Advised customer to allow 24 hrs for unit to get to temp. op test ok ; used 1 W
Near Cleveland, OH 44108
Corina H
Job Details: 05/28/2020
WASHER CROSLEY CAW9244DW1 CC that there is a loud noise when inning. Found the support rollers are worn. Replaced the dryer kit from t/s. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Lakewood, OH 44107
Corina H
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG320M0BW2 CC that the knob is broken and the gasket is falling off. Found the knob is cracked. Replaced the gasket. Knob is not covered under warranty
Near Bainbridge, OH 44023
Brian M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Installed handle OP Test Ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Cc unit leaks from around ice maker customer stated previous company replaced water line and ice maker Found ice build up under ice bucket Cleared ice and removed ice maker Found fill tube to have a partial clog and was spraying water past ice maker Clear
Near Willoughby, OH 44094
Jeff M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL MSB2354GRW "Unit has frost back over the defrost timer has failed needs a new defrost timer; ordrng 1 WP68233-2 (defrost timer), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc that the unit is not starting. Ran diag found error code F7E5 – SHIFTER FAULT. Transmission looks good checked every component, all good but shifter. Also found hub is stripped. Is going to need an agitator because is not coming out is seize customer
Near Garfield Heights, OH 44125
Joe O
Job Details: 05/28/2020
WASHER AMANA NTW4516FW3 Installed tub. Ran auto test and Calibration. Op test ok
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/28/2020
WASHER MAYTAG MAV5000AWW "Cc unit making noise when spinning and drainingCustomer says it will drain. Ran spin and drain, loud noise from inside, pulled front panel. Found noise coming from drain pump. Pulled off belt, spin pump by hand, bearing crackling. Unit need drain pump. C
Near Painesville, OH 44077
Jeff M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW00 Back panel inside the freezer compartment was loose tighten the screws unit tested good
Near Lakewood, OH 44107
Dan
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is leaking underneath, confirmed, found crack in tub, unit needs new tub; ordrng 1 W10371566 (tub)"
Near Westlake, OH 44145
Gabriel P
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Sleeve friction was broken replace from truck stock opt test ok ; used 1 WP8268961 (SLEEVE FRICTION) from stock
Near Westlake, OH 44145
Gabriel P
Job Details: 05/28/2020
WASHER KENMORE 110.2235251 Found tub where water drain to full with water not allowing water to drain cause there is no air gap and is zinfing the water back inside ask customer to get a plumber unit working as designed
Near Cleveland, OH 44105
Joe O
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Cc: loosing cooling in freezer, if ff door is slammed the freezer door pops open, vegetables freezing drawers, small gap in freezer gasketCustomer states she adjusted the temps and had items thawing in freezer. Found temps in ff section at 39 degrees, 8
Near Brecksville, OH 44141
Corey L.
Job Details: 05/28/2020
WALL OVEN JENN-AIR JJW9627AAB "Customer complaint wall oven beeping after an error flashed, customer cannot recall error and his unit does not save errors, had customer turn on breaker, beeping went away when doors were shut, hinges are weak both doors do not pull closed every time un
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/28/2020
OTR MICROWAVE WHIRLPOOL WMH3205XVS1 "Cc that the unit is not heating. Put a glass of water and found capacitor sparking really bad I have replaced parts I’m ondering for this issue alot giving estimate also there is 120 v going to transformer customer will not fix. Advice customer to not us
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/28/2020
FREEZER WHIRLPOOL WRF555SDFZ06 "Cc: not making iceCustomer states ice maker did work for a little Found small cubes jammed in ice maker. Removed ice. Found ice maker receiving proper power. Ice maker cycled and filled. Found power to ice maker dropped out. Checked control. Found contro
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWS565FW2 "Found error code F0e2 OVER SUDS CONDITION DETECTED , F7E6 – MOTOR FAULT , F7E7 – MOTOR UNABLE TO REACH TARGET RPM . Ran calibration and auto test , pass. Advise customer to use less detergent and to not over load machine to do less load check motor and
Near Avon, OH 44011
Gabriel P
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Found error code 7-1 no heat, 6-1 Low/No Water (Mecha- nical Problem) , 5-1 door stuck open. Also notice motor sump assembly not pumping water it may trigger all this error codes is fill its draining is heating but not pumping,ordering pump assembly ; or
Near Strongsville, OH 44149
Corey L.
Job Details: 05/28/2020
COOKTOP ELE JENN-AIR JIC4536XS00 "Customer complaint three burners not working after power surge from substation fire, confirmed f47 power supply missing, fuses check passed, unit needs both power supply boards according to ts, quoted, customer does not want repair at this time, W1088513
Near Strongsville, OH 44136
Corey L.
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint there’s a dent on door, confirmed dent on left side of dispenser area of frz dr, replaced with door sent, op test good"
Near Bainbridge, OH 44023
Brian M
Job Details: 05/28/2020
MICROWAVE IKEA IBMS1455WW0 "Cc unit not working properly and light is out Found internal light outRan test according to tech sheet unit is heating properly but fan motor is just humming Needs bulb and fan assembly and spoke to Sr tech he advised to replace control ; ordrng 1 WPW104
Near Bay Village, OH 44140
Corina H
Job Details: 05/28/2020
DRYER AMANA NGD4655EW2 Replaced the seal and supports. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found fresh food evap frozen. Found service pointer W11329116C. Cust wants me to defrost all ice from evap and if it happens again they will replace main control and evap cover. Cleared all ice ,opt test ok"
Near Solon, OH 44139
Brian M
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTM354DSS5 Installed UI and tightened handle OP Test Ok
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/28/2020
RANGE WHIRLPOOL WFE505W0HZ1 Cc: hinge brokeHinges are broke. Needs hinges; ordrng 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Brook Park, OH 44142
Corina H
Job Details: 05/28/2020
WASHER KITCHENAID KDPE234GPS0 Replaced the gasket. Ran a calibration. Optest ok.
Near Garfield Heights, OH 44125
Joe O
Job Details: 05/28/2020
REFRIGERATOR AMANA ART318FFDW03 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895716 (COUPLER), 1 W10895748
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KSRV22FVWH02 "Cc unit not working again, not coolingConfirmed both compartments at room temperature. Compressor running, connected gauges, low side in 15 in vacuum.Found suction line to compressor covered in uv dye, copper showing signs of corrosion under foam wrap. C
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/28/2020
RANGE GE JGB630DEF1WW "Burner has grease that may cause fire everything in unit is good ordered parts needed ; ordrng 1 WB16K10024 (sub wb16k10070) and 1 WB29K10022 (burner cap asm 5000), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from sto
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/28/2020
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit display blank sometimesCustomer stated display will get a line though it and then go white. Has not happened in while. Replaced console using customer supplied pre Id. Op test good. Advised customer to reconnect to WiFi.
Near Maple Heights, OH 44137
Corina H
Job Details: 05/28/2020
WASHER CROSLEY CAW42114GW2 CC that the washer is not turning on. Found the outlet is tripped. Advised cust to replace the gfi outlet with a non gfi outlet. Optest ok
Near North Royalton, OH 44133
Corey L.
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dw not operating, confirmed, power to unit is correct, ui not responding, stuck key test proved ui failure, ordering ui board; ordrng 1 W11116422 (panel-cntl)"
Near Geneva, OH 44041
Jeff M
Job Details: 05/28/2020
WASHER KENMORE 110-20022013 Lock failed installed new part unit tested good ; used 1 W10404050 (LATCH) from stock
Near Berea, OH 44017
Corey L.
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Customer complaint fridge is freezing things in fridge, confirmed, temps were 0 frz and 30 ff, setting is at the warmest setting, unit needs control box; ordrng 1 W11353813 (CONTROL BOX), used 1 SHIPPING (shipping and handling) from stock"
Near Painesville Township, OH 44077
Jeff M
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 The unit is not making ice I check the wiring harness does not seem to be broken I am getting power at the icemaker needs a new icemaker; ordrng 1 W10873791 (icemaker)