Near Willoughby, OH 44094
Jason N
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Cc unit not level, door not opening and closing smoothly Found unit tilted slightly forward, top rack rolling out when door is opened. Door catching bottom kick plate, kick plate is not secured to unit. Leveled unit using leveling legs. Top rack now stat
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/04/2020
RANGE GE ZC2201NSS01 Found console display shorted also buttons not responding will need console with display board customer will get new
Near Amherst, OH 44001
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc freezer evap cover frosting over. Found control not sending single up to defrost. Order control along with harness and thermistor. Will need to steam out evap. Fan is working. Ordering parts; ordrng 1 W10913629 (harns-wire) and 1 W11371382 (CONTROL) an
Near Bay Village, OH 44140
Corina H
Job Details: 09/04/2020
DISHWASHER MAYTAG DWU6750AAE Replaced the springs. Optest ok. ; used 1 Shipping from stock
Near Aurora, OH 44202
Brian M
Job Details: 09/04/2020
DRYER MAYTAG MDE6400AYW "Cc of noise Found noise coming from idler pulley Recommend to replace belt and pulley Est only ; ordrng 1 WP6-3700340 (bearing) and 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRV976FEM00 Cc unit not cooling Found temps in freezer about 25 and fridge at 40 light frost on both section evaps during step 4 Do not see uv dye anywhereFound condenser packed with debris cleared out advised to let run for 48 hours to see if there is a change if no
Near Bay Village, OH 44140
Corina H
Job Details: 09/04/2020
DRYER MAYTAG MDE9206AYW Replaced the idler and supports. Optest ok.
Near North Royalton, OH 44133
Corey L.
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "Customer complaint water bottles freezing on top shelf, temps were -5 frz and 31 ff on top shelf, settings are set to coldest, advised on temp control, shelf bracket broken and will need tech to install; schdld next appmnt for 9/14 MON !"
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Harness did not come with thermistor, got from t/s. Replaced all parts. Steam all ice. Tested, in diagnostics heater is working. Give 24 hours to return to normal temps ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
Near Munson Township, OH 44024
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL n/a Cc mullion heater warm Found mullion heater to be set to on. This is normal and is used for humidity control Advised customer on this and showed her how to turn on and off but advised to keep on
Near Westlake, OH 44145
Corina H
Job Details: 09/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 CC that the top rack rolls out when opening the door and white residue on the tub. Advised cust to use pods instead of liquid. To do a clean cycle to clean the tub. Removed the wheels from the back. Optest ok
Near South Amherst, OH 44001
David R
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRS571CIDW01 "Cc not getting ice. Ran through Icemaker diagnostics a couple of times. Icemaker stopped midway through trying to find home position, timed out. Will need Icemaker. Water valve works. No lines or wires kinked. Customer paid SVC, do not order parts.; ordr
Near Chester Township, OH 44026
Brian M
Job Details: 09/04/2020
WASHER MAYTAG MAH6500AWQ Cc of tub noise Found Bearings to be bad Would need an outer tub and spinner support Spinner support is no longer available, customer does not want to repair
Near Cleveland, OH 44109
Dan
Job Details: 09/04/2020
RANGE WHIRLPOOL WGG555S0BS00 "Customer complaint that oven is not maintaining temperature, oven temperature sensor at 1080 ohms, igniter is shutting off before it reaches temperature, unit needs new control; ordrng 1 Wpw10539994 (CNTRL)"
Near Moreland Hills, OH 44022
Brian M
Job Details: 09/04/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Cc icemaker making no to slow ice Found icemaker functioning rotating and calling for water Set temps to lower temps and advised to watch
Near WILOUGHBY HLS, OH 44092
Jason N
Job Details: 09/04/2020
WASHER MAYTAG MVWC415EW1 "Cc unit lid lock light flashingRan diagnostics, found codes f5e3 for lid unlock fault, f5e1 for lid switch fault and f5e2 for lid lock fault. Unit needs lid lock. Replaced using truck stock. Ran auto test and calibration. All functions passed. Op test go
Near Westlake, OH 44145
Corina H
Job Details: 09/04/2020
RANGE WHIRLPOOL KOCE500ESS08 "CC that the lights flickering, the microwave takes to long to heat and it not holding temperatureAdvised cust the lights flickering is due to the power dropping. Will need a electrician. Heated a couple of water for 2 minutes, boiling. Heated the oven to
Near Euclid, OH 44119
Joe O
Job Details: 09/04/2020
WASHER MAYTAG MVWC565FW0 "Cc: not completing cycleFound unit flashing rinse. Canceled cycle. Unit drained. Entered diagnostics. Found error code f7e1(basket speed fault), and f0e2(oversuds). Ran tachometer test. Found unit is sensing basket speed. Ran auto test. Found unit not sp
Near Solon, OH 44139
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cc of ice maker leaking Found ice maker fill cup built up with ice Cleared icemaker Ran test harvest OP Test Ok
Near Willowick, OH 44095
Joe O
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KBFS25EWMS5 "Cc: not making ice, ice buildup on freezer floorFound no water from dispenser. Found water filter housing frozen. Found bail arm sticking on ice maker. Got bail arm to move free. Cycled ice maker again. Ice maker functioning as designed. Found drain tube
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
RANGE WHIRLPOOL KSGG700ESS2 "Cc not working. Getting F3E0 code. Sensor test in range 1080. Tested sensor from control through harness, 1080. Found wire connector loose, no slack in wire pulled it off. Corrected. Good. Tested oven on bake at 350* good. No error codes. Op test ok"
Near Cleveland, OH 44132
Joe O
Job Details: 09/04/2020
WASHER MAYTAG MVWB835DW5 Cc: error codesFound error code f2e1(stuck key). Tested key pad. Ran auto test and calibration. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Replaced parts. Tested. Good. Unit closed. Op test ok
Near Parma, OH 44130
Corey L.
Job Details: 09/04/2020
DRYER MAYTAG MED6230HW0 "Customer complaint dryer makes a loud noise, confirmed, found right side panel dented causing panel to hit drum, popped dent out to prevent interference, op test good"
Near Cleveland, OH 44135
Dan
Job Details: 09/04/2020
RANGE AMANA AGR5835QDB "Customer complaint of loud popping noise and now oven does not light, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/04/2020
REFRIGERATOR AMANA ART318FFDW06 "Cc unit still too cold in ff sectionCustomer states food/product will still randomly freeze in ff section. Called wp techline, Jk, suggested to block off air return vents by 50% due to what could be cold air migration from freezer while idle. Blocked off
Near North Olmsted, OH 44070
Corina H
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ CC that the unit is leaking. Found the unit is not installed to the countertop or the cabinets. Advised cust to install the dishwasher with the brackets. Started a cycle. No leaks. Optest ok
Near Berea, OH 44017
Corina H
Job Details: 09/04/2020
WASHER AMANA NTW4516FW3 CC that the unit is leaking. Found the cold water supply line not tight. Tightened the supply line. Optest ok.
Near Willowick, OH 44095
Joe O
Job Details: 09/04/2020
DISHWASHER KITCHENAID KUDE48FXSS1 Installed sump assembly. Ran test cycle. Op test ok
Near Shaker Heights, OH 44122
Corey L.
Job Details: 09/04/2020
DISHWASHER GE GDF570SSJ2SS "Customer complaint water leaking and not filling inside, confirmed found bite mark out of drain hose on inlet from sump and outlet to drain, unit needs drain kit WD19X25187 and drain hose WD24X23016, customer would like to discuss with husband and will c
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/04/2020
DRYER GE GTDP301EL1WS Unit not starting found motor over heating and shutting off one of terminal of motor is burn will need motor she will not fix
Near Cleveland, OH 44109
Corina H
Job Details: 09/04/2020
WASHER MAYTAG MVW8230HC0 CC that there are loud noise when running cycles. Started a quick wash with a normal size load for customer. Small would get shifted to one side. Causing the basket to get unbalanced. Advised cust to run bigger loads.
Near Kent, OH 44240
Brian M
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL GX5SHTXTT00 Cc temps dont seem good Found temp to be about 40 Advised and adjusted customers temp settings Advised it will take a few days to adjust OP Test Ok
Near University Heights, OH 44118
Corey L.
Job Details: 09/04/2020
FREEZER WHIRLPOOL WZF34X18DW03 "Customer complaint she got an extra shelf sent to her but it won’t fit, confirmed shelf sent was the smaller bottom shelf which does not have an extra space, the top has a few extra spaces but are for adjusting shelves, unit has correct amount of shelves
Near Kirtland, OH 44094
Jason N
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Installed damper control. Ran manual damper test, no abnormal noises. Op test good."
Near Westlake, OH 44145
Gabriel P
Job Details: 09/04/2020
REFRIGERATOR KITCHENAID KSBS25FKBT00 "Search for the leak in that it was dry but confirm on water on the floor,also notice it was wet underneath filter housing and underneath pan customer gave customers estimate she will not repair"
Near Gates Mills, OH 44040
Corey L.
Job Details: 09/04/2020
DISHWASHER IKEA IUD8555DX2 "Customer complaint dw tablet not dissolved and door didn’t open plus dishes are dirty, customer is looking for pop and will email our office with it, ran diagnostics found F8e4 f8e1, drain errors, found glass in drain filter, unit filled and drained, fil
Near Perry, OH 44081
Jason N
Job Details: 09/04/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc unit not washing dishes, no waterRan diagnostics, found code 4-3 for motor not running. Wash motor not turning on in diagnostics cycle. Checked power out from control board to wash motor. 0v . Unit needs control board. Customer not repairing at this t
Near Cleveland, OH 44128
Dan
Job Details: 09/04/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer at home said she didnt call anybody about her fridge, we left, never went in home"
Near Fairport Harbor, OH 44077
Joe O
Job Details: 09/04/2020
RANGE WHIRLPOOL WEE750H0HW1 Installed infinite switch. Tested. Op test ok
Near Perry, OH 44081
Joe O
Job Details: 09/04/2020
WASHER MAYTAG MHW5100DW0 "Cc: something brokeFound tub cracked. Counter weight on outer tub broke free, separated inner and outer tub. Needs tub assembly, and shocksBasket shows under 10 year parts only warrantyCustomer does not want to repair at this time"
Near Amherst, OH 44001
Gabriel P
Job Details: 09/03/2020
DRYER WHIRLPOOL WED9600TA0 Found error code f01 control failure gave estimate customer will not repair
Near Euclid, OH 44132
Joe O
Job Details: 09/03/2020
MICROWAVE KITCHENAID KMHS120EWH "Cc: humming noise when door is closed, unit not workingFound door switch flipped past stopping point. Pulled door switch back out. Tested unit. Unit is functioning. Advised customer it could happen again. Replaced interlock switches. Tested. Op test ok;
Near North Ridgeville, OH 44039
David R
Job Details: 09/03/2020
DRYER MAYTAG MEDC215EW1 "Cc vent box around heater WP8541818 is charred. Let customer know that is normal. Heater literally right underneath it, so over time all the take from the heat will turn it a different color. Checked out dryer. Everything else checks good and working pro
Near Saybrook Township, OH 44004
Jeff M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Installed new door part unit tested good
Near Huntsburg, OH 44046
Brian M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc of ice build up in freezer Found freezer gasket right in the center not sealing Adjusted gasket OP Test Ok
Near Wickliffe, OH 44092
Joe O
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed water valve. Cycled ice maker. Op test ok
Near Ashtabula, OH 44004
Jeff M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer had an issue with frost buildup inside the freezer unfortunately they unplug the machine let it sit. it’s been plugged in for four days straight everything appear to be operating as designed could not find an issue.
Near Lorain, OH 44052
Gabriel P
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found dispenser line on bottom door leaking notice hose was not push in all the way corrected issue also ran test on icemaker and fill test pass
Near Wickliffe, OH 44092
Joe O
Job Details: 09/03/2020
DRYER SAMSUNG DV50K8600GV/A3 Cc: noiseFound roller completely worn. Needs drum rollerCustomer does not want to repair at this time
Near Mentor, OH 44060
Jason N
Job Details: 09/03/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not powering onCustomer stated it wouldn’t power on, then it just started working again one day. Ran diagnostics, no codes stored. Ran auto cycle, all functions passed. Unit powering on and off normally. Could not duplicate power issues with unit
Near North Kingsville, OH 44030
Jeff M
Job Details: 09/03/2020
WASHER MAYTAG MHW5630HC1 Installed new part unit tested good
Near Middlefield, OH 44062
Brian M
Job Details: 09/03/2020
DRYER WHIRLPOOL WED6120HC1 Installed motor and blower OP Test Ok
Near Amherst, OH 44001
Gabriel P
Job Details: 09/03/2020
REFRIGERATOR KENMORE 596.7238341 "Check thermistor at the control on p5 connecter 1 and 2 Rc and 3/4 fc they good need a control is not reading the thermistor ran test 3 on fan fridge not running also found evaporator frozen on fridge ; ordrng 1 W10633627 (motor-evap) and 1 W10807590 (cn
Near Lakewood, OH 44107
Corina H
Job Details: 09/03/2020
WASHER KENMORE 110.248723 CC that the unit will fill and not wash. Jumped the lock out. Drained the water. Will need a new lock. Replaced the lock from surplus t/s. Optest ok; used 1 WP3949238 (Latch) from stock
Near Cleveland, OH 44109
Dan
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL KFXS25RYWH2 "Installed new gaskets, op test good"
Near Chagrin Falls, OH 44022
Corey L.
Job Details: 09/03/2020
WASHER MAYTAG MVWB835DW4 "Customer complaint washer not fully draining, doing weird things like that from the start, ran diagnostics found F8e1, F3e1, F9e1, F3e2, cold water was off, pressure system faults, could not blow through pressure hose, accessed hose at tub, found hole ob
Near Euclid, OH 44132
Joe O
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW6120HC0 Cc: will not power onFound outlet has an open neutral. Ran extension cord to good outlet. Ran diagnostics test cycle. Advised customer to have electrical. Unit functioning as designed. Op test ok
Near Rocky River, OH 44116
Corina H
Job Details: 09/03/2020
WASHER MAYTAG MVWP575GW0 "CC that the unit will start after its done running, hot water with cold water and the lid does not lock all the time. Ran diag no codes. Checked the hot and cold, correct. Ran a calibration. Advised cust that hot water will be added to a cool or cold set
Near Windham Township, OH 44231
Brian M
Job Details: 09/03/2020
REFRIGERATOR FRIGIDAIRE FFHB2740PPAA Cc freezer handle fell off Found left side of handle hold screw hole is stripped out Needs freezer door ; ordrng 1 241987934 (dsp door-frzr)
Near Rocky River, OH 44116
Corina H
Job Details: 09/03/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "CC that it the ice maker was not working and now it is. Checked the wires at the door, good. Connections are good. Cycled ice maker. Working as designed. Optest ok."
Near Cleveland, OH 44111
Dan
Job Details: 09/03/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Installed new control, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
DRYER WHIRLPOOL WED4800BQ1 Call tech line spoke to andy he said to replace operating thermostat and hi limit and temperature control cause is not supposed to cycle off in 180 degrees it supposed to cycle of at 1 50 with vent off ordering parts needed ; ordrng 1 279816 (thermal cut
Near Mentor, OH 44060
Jason N
Job Details: 09/03/2020
DRYER WHIRLPOOL WED4950HW0 "Cc customer has questions, thinks unit is not working rightCustomer states it’s not performing well. She had vent company out to clean vent. She has a split vent situation with her neighbor and the total vent run for them is approx. 20 ft. Ran op test on
Near Lakewood, OH 44107
Dan
Job Details: 09/03/2020
WASHER ADMIRAL ATW4475XQ0 "Installed new hose, op test good"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/03/2020
WASHER MAYTAG MVW8230HC0 "Customer complaint of washer being too loud during operation and showed video, ran diagnostics no faults, ran component activation and auto test, all sounds were normal operating sounds, explained how the bottom is hollow, also the unit is in an empty ro
Near Roaming Shores, OH 44084
Jeff M
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW5105HW0 The unit had a off balance code I cleared the code recalibrate the unit op tested good
Near North Olmsted, OH 44070
David R
Job Details: 09/03/2020
DISHWASHER MAYTAG MDB7749AWQ2 "Cc unit not washing, intermittently, so,times water will go into unit and start up but most of the time unit will fill with water and stop, wait a min then drain itself, also start button flashes. Hard to close. UI has a little silver migration on ribbon
Near Conneaut, OH 44030
Jeff M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "The units not allowing water to pass. Needs a filter ASSY ; ordrng 1 W11346623 (FILTER HEAD), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44109
Corey L.
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 "Customer complaint lid wouldn’t shut all the way then it did and it works now but hoses were switched, confirmed hot/cold reversed, corrected, calibrated, unit is operating as designed, advised customer shut off valves are leaking abound should be replac
Near Berea, OH 44017
David R
Job Details: 09/03/2020
DRYER WHIRLPOOL WED49STBW1 CC clothes still getting snagged. Took a pillow case and found more sharp edges that could be snagging loathes. Called whirlpool. Joel. look around and feel around found snagging pieces. Replace as necessary and see what happens. Make sure no gaps between
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
WASHER WHIRLPOOL WTW5000DW3 "Found unit on flood mode waited 7 minutes till stop then ran diagnostics and calibration and auto test pass also notice drain hose was shub in inside pvc to far down allowing water to sifend back to unit correct issue,opt test ok"
Near Hambden Township, OH 44024
Jeff M
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 Installed new part unit tested good
Near Fairview Park, OH 44126
Corina H
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the water, ice and lights are not working. Unplugged the deli control. The lights, ice and water came back. Will need a control, door and harness. ; ordrng 1 WPW10599145 (Control) and 1 W10919626 (Door) and 1 W11170612 (Harness)"
Near Kent, OH 44240
Joe O
Job Details: 09/03/2020
WASHER HOTPOINT HSWP1000M4WW "Cc: off balance, not spinningFound counter weight and mount sitting under unit. Mount wedged between pulley and platform(took pic). Found gouges in belt and pulley. Needs belt, pulley, counter weight, counter weight mount, counter weight bolts, leg and p
Near Aurora, OH 44202
Joe O
Job Details: 09/03/2020
DRYER SAMSUNG DV48H7400EW/A2 Installed element. Ran test cycle. Op test ok
Near Rocky River, OH 44116
Dan
Job Details: 09/03/2020
DRYER WHIRLPOOL GGQ8811PW1 "Installed new door switch, op test good"
Near Westlake, OH 44145
Dan
Job Details: 09/03/2020
OTR MICROWAVE WHIRLPOOL WML55011HB2 "Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/03/2020
DRYER MAYTAG LDG7500AAW "Cc: noiseFound blower wheel worn, and free spinning on shaft. Needs blower wheel; ordrng 1 Y303836 (blower wheel2720), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Corina H
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "CC that the lights are not working and the ice maker. Found the freezer light has failed. Ran step 56 e5 thermistor is bad. Will need a new ice maker and light.; ordrng 1 W11294907 (Ice maker) and 1 W10695459 (Led), used 1 Shipping from stock"
Near Chester Township, OH 44026
Jeff M
Job Details: 09/03/2020
DRYER MAYTAG MGD8630HC0 The unit was vibrating I disassembled the machine I found a lot of lint packed around the blower wheel cleaning up the blower wheel unit tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/03/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Found two service pointer on the issue of not making ice one is and updated ice maker and the other is ui been updated customer wants to start with icemaker first,ordering ; ordrng 1 WPW10251076 (icemaker), used 1 SENIORDISCOUNT (senior discount), and 1
Near Mentor, OH 44060
Jeff M
Job Details: 09/03/2020
FREEZER GE FUF14DTARWH I tighten the door handle tested good
Near Russell Center, OH 44072
Joe O
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Arrived, no answer at the door attempted to call no answer. Spoke with MP she reached out with no answer. Advised to tag the door. Customer answer door while walking to van. Installed gasket. Steamed out gasket. Op test ok"
Near Franklin Township, OH 44240
Brian M
Job Details: 09/03/2020
OTR MICROWAVE MAYTAG MMV1175JZ0 Cc bulb broke off at base Unplugged unit twisted base out and replaced bulb OP Test Ok
Near Westlake, OH 44145
Corina H
Job Details: 09/03/2020
WASHER MAYTAG MVW6230HW0 CC that f0e4 come up. Ran diag F0e4 spin limit by temperature. Checked the hot and cold are reserved. Switched the waterlines. Optest ok.
Near Willoughby, OH 44094
Jason N
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit not making iceRan entitlement on m/s good purchase date 10-25-19Checked freezer door wire harness, found several broken wires. Unit needs freezer door. Advised customer generally 4-6 weeks eta on a new door. Advised customer to call office to sch
Near Avon, OH 44011
Corina H
Job Details: 09/03/2020
WASHER WHIRLPOOL MVWB855DC3 "CC that lf comes up and the washer is always off balanced. Found the basket leaning towards the right side. Leveled the washer. Checked the hot and cold, correct. Ran a calibration. Started a rinse and spin with towels. Optest ok."
Near Cleveland, OH 44111
Corey L.
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint ice maker stopped working then started again after a power outage, confirmed ice bin is full, advised power flickers or surges can play with control and resetting power to the unit can correct bad messages sending from the board, unit
Near Brook Park, OH 44142
David R
Job Details: 09/03/2020
DISHWASHER KITCHENAID KUDC03IVWH2 "Cc unit not latching. Found handle broke, missing screw and spring. Ordering out ; ordrng 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WPW10348409 (screw), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Corina H
Job Details: 09/03/2020
DISHWASHER WHIRLPOOL WDF590SAJB0 Replaced the dispenser. Started a cycle. No leaking. Optest ok.
Near Middleburg Heights, OH 44130
David R
Job Details: 09/03/2020
WASH/DRY COMBO FRIGIDAIRE FFLG3911QW0 "Cc when pressing the start button will only get a beep, unit not starting. By passed door switch, unit started. Door switch needs to be replaced. Ordering.; ordrng 1 134813600 (door switch), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corey L.
Job Details: 09/03/2020
DRYER AMANA NED4655EW1 "Customer complaint dryer making a thumping sound, confirmed, found piece of a zipper or something caught in between felt and drum, removed, no damage was done, op test good"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/03/2020
RANGE WHIRLPOOL WFG320M0BB2 "The hinge was not in all the way on the left side correct issue,opt test ok"
Near North Royalton, OH 44133
David R
Job Details: 09/03/2020
DRYER WHIRLPOOL WED6600VW0 "Cc unit not turning on, press start and doesn’t do anything. Found open thermal fuse. Replaced from t/s tested. Good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Westlake, OH 44145
Dan
Job Details: 09/03/2020
REFRIGERATOR GE GSH22JSDBSS "Customer complaint that unit is not dispensing water, confirmed, found line trough the freezer section door clogged, unable to clear, unit needs new door, unable to look up part number for door, all look up do not recognize model number including GEs pa
Near Solon, OH 44139
Jason N
Job Details: 09/03/2020
WASHER MAYTAG MHW5100DW0 "Cc unit stops in normal cycle.Customer states if she runs a normal cycle, it will stay at 41 min and not advance, she can run a quick wash without a problem.Ran diagnostics, no stored codes. Ran auto cycle. All functions passed. Started normal cycle. Un
Near Cleveland, OH 44135
Corey L.
Job Details: 09/03/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer makes a loud noise in spin, spun by hand and heard loud scraping, found a piece of thin metal in a hole in lower basket rubbing on tub, no damage done to tub but the basket paint is chipping where the item was, unit needs new ba
Near Ravenna, OH 44266
Brian M
Job Details: 09/03/2020
REFRIGERATOR WHIRLPOOL WRS331SDHB00 Cc unit is over cooling Found temps colder than set point Found diffuser not opening and closing properly Will need diffuser ; saved tckt
Near Bay Village, OH 44140
Corina H
Job Details: 09/03/2020
WASHER MAYTAG MVWB835DW5 "CC that there was a burning smell. Found the drain pump seized with a nail. Replaced the drain pump from surplus t/s. Started a rinse and spin, water drained. Optest ok. ; used 1 W10876600 (Drain pump) from stock"