Near Shaker Heights, OH 44122
Joe O
Job Details: 04/13/2020
DISHWASHER KITCHENAID GU2200XTSQ2 Cc: water continues to flowFound water continues to flow through water valve when unit is off. Water valve is not closing. Needs water valveCustomer does not want to repair at this time
Near Cleveland, OH 44109
Jason N
Job Details: 04/13/2020
RANGE AMANA AGR5735QDS "Cc unit oven it workingRan bake test, ignitor drawing 0a, voltage good at 118v. Unit needs ignitor. Customer cannot repair at this time"
Near Amherst, OH 44001
Gabriel P
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRT316SFDW00 "Found freezer 37* and fresh food 47* . The compressor is running, is not overheating. Fan is running on the freezer but found no frost pattern in the evaporator. Used bullet piercing pressure 0 will need compressor and evaporator charge double labor.also
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Customer stated that the icemaker has only made 1/8th a bucket of ice in the course of five days unit needs an icemaker; ordrng 1 WPW10300022 (icemaker)
Near North Ridgeville, OH 44039
David R
Job Details: 04/13/2020
REFRIGERATOR GE GSS25GMHBCES Replaced part. Tested. Compressor came right on. Good. Op test ok*** give 24 hours to return to normal temps
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/13/2020
REFRIGERATOR KENMORE 106.7021241 Found compressor in amp reading 422 and watts 522 bad compressor giving estimate they will not fix
Near Cleveland Heights, OH 44121
Jason N
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW9550WL10 Installed mcu control. Ran op test/spin and drain cycle. Op test good.
Near North Royalton, OH 44133
Corina H
Job Details: 04/13/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Replaced the magnetron and inverter. Optest ok
Near Euclid, OH 44123
Jason N
Job Details: 04/13/2020
WASHER MAYTAG MVWX655DW1 Installed drive hub and washplate. Ran auto test and calibration. Op test good.
Near Brook Park, OH 44142
Corey L.
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint fridge led out and gasket is torn, confirmed led failed just flickering, right dr gasket torn mag strip can be seen, ordering gasket and module; ordrng 1 W10830274 (gasket-fip) and 1 W11043011 (module)"
Near Conneaut, OH 44030
Jeff M
Job Details: 04/13/2020
REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Installed new part unit tested good
Near Wickliffe, OH 44092
Jason N
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not making ice Ran manual harvest test on ice maker, would not index. Power into ice maker good at 121v. Unit needs ice maker. Replaced using truck stock, ran manual test cycle, indexed properly and filled with water. Op test good.; used 1 W10882
Near Strongsville, OH 44136
Dan
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Installed new ice maker , op test good"
Near Brimfield Township, OH 44240
Brian M
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW4950HW1 Cc of no power to unit Found unit getting proper power but no indicator light Replaced control Ran auto test and calibration OP Test Ok
Near Strongsville, OH 44149
David R
Job Details: 04/13/2020
DRYER SAMSUNG DV45H7000EW/A2 "Cc not heating. Found element open. Ordering element.; ordrng 1 DC65-00013A (TERMINAL BLOCK) and 1 DC47-00019A (element), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Jason N
Job Details: 04/13/2020
RANGE MAYTAG MGR6600FZ1 "Cc unit timer not able to be set in minutesCustomer stated she tried to set the kitchen timer for minutes, but it was only coming out in hours. Set kitchen timer for 10 minutes. Unit properly set and counted. Had customer try to set, she was going past m
Near Berea, OH 44017
Corina H
Job Details: 04/13/2020
DRYER AMANA NED4655EW1 "CC that the unit takes to long to dry. Checked the voltage, good. Cycled the dryer on high heat 210* to 180*. Air fluff, good. The vent is clear. Working as designed. Optest ok."
Near North Royalton, OH 44133
Dan
Job Details: 04/13/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new control, op test good"
Near Avon Lake, OH 44012
Corina H
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced the door. Optest ok
Near Novelty, OH 44072
Joe O
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW5620HW0 Cc: no powerFound unit would not power on. Entered diagnostics. Found no stored error codes. Unit would not allow me to run diagnostics cycle. Unit shutting down in diagnostics. Intermittently not allowing selections. Needs control and ui. ; ordrng 1 W113
Near Jefferson, OH 44047
Jeff M
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRV996FDEH00 Installed new part unit tested good
Near Brimfield Township, OH 44240
Brian M
Job Details: 04/13/2020
RANGE KITCHENAID KFGG500ESS Complaint door glass broken Found outer door glass broken Replaced OP Test Ok
Near Chesterland, OH 44026
Dan
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL ED2SHAXMQ10 "Installed optic boards and bracket, op test good"
Near North Ridgeville, OH 44039
Corina H
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the unit is leaking. Started a cycle. Found the water is coming from the vent. Found the gasket twisted. Readjusted the vent gasket. Will need the vent, gasket and cover; ordrng 1 W11227945 (deflector) and 1 WP8269259 (gasket) and 1 WPW10329609 (
Near Kent, OH 44240
Brian M
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc unit not running Found unit able to fill and drain but no wash Checked power to sump , sump getting power Needs sump assembly Est only"
Near Eastlake, OH 44095
Jason N
Job Details: 04/13/2020
RANGE WHIRLPOOL WFG320M0BS3 Installed control board. Ran op test to 300 degrees. Op test good.
Near Chardon, OH 44024
Joe O
Job Details: 04/13/2020
DRYER KENMORE 110.687327 Cc: noiseFound pulley worn and belt dry rotted. Needs dryer repair kit. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/13/2020
WASHER MAYTAG MVWB835DW5 Customer more or less had questions about the noises and sounds in proper operation of their new washer
Near Aurora, OH 44202
Corey L.
Job Details: 04/13/2020
KITCHEN WHIRLPOOL WDT970SAHZ0 "Customer customer upper rack fallin, confirmed right adjuster wheels broke free from adjuster, unit needs adjuster kit; ordrng 1 W10712395 (adjuster)"
Near Kent, OH 44240
Brian M
Job Details: 04/13/2020
RANGE CALORIC RST369UL Cc of gas leak checked over all gas connections with soapy water Found leak to be coming from gas hose connection Could not tighten connection any more Needs gas line replaced Advised on getting it replaced
Near Painesville, OH 44077
Joe O
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Cc: small and hollow cubesFound ice maker making small cubes. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline val
Near Streetsboro, OH 44241
Corey L.
Job Details: 04/13/2020
WASHER MAYTAG MVWB850YW1 "Customer complaint washer not completing cycles it gets to spin and spins for a little while then stops, bearings very loud, unit needs bearing kit; ordrng 1 W10435302 (bearing)"
Near Concord Township, OH 44077
Joe O
Job Details: 04/13/2020
WASHER WHIRLPOOL WTW4855HW1 Cc: leakingFound water leaking from incoming water line. No other signs of water leaking. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/13/2020
WALL OVEN WHIRLPOOL WOD77EC0HS01 Call tech line spoke to joe, no need to replace control panel customer needs to download app whirlpool to connect appliance also whirlpool gave customer the connect appliance team phone number in case she has any issue but that should take care her issue
Near Avon, OH 44011
Gabriel P
Job Details: 04/13/2020
RANGE MAYTAG PGR4410CDQ "Found defective glowing igniter,replace from truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 04/13/2020
WASHER MAYTAG MHW5630HC0 "Replace control panel,opt test ok"
Near Ravenna, OH 44266
Corey L.
Job Details: 04/13/2020
WASHER MAYTAG MVWB855DC2 "Customer complaint washer not draining water out, confirmed water in tub, ran diagnostics found F9e1 long drain f2e1 stuck key f8e6 water hazard, cleared, emptied unit by laying drain hose into floor drain, line not clogged, accesses drain pump propeller
Near Painesville, OH 44077
Dan
Job Details: 04/13/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 41 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped sy
Near Mentor, OH 44060
Joe O
Job Details: 04/13/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Cc: cook top light not workingFound socket receiving 120v. Needs bulb.Customer is going to purchase
Near Mentor, OH 44060
Jason N
Job Details: 04/13/2020
RANGE MAYTAG MGT8800FZ00 "Cc unit top oven door not opening all the wayCustomer stated the upper oven door can’t open all the way to slide her lower rack out, she has to slightly lift it. Door operation is normal, just off 90 degrees open to avoid hitting lower oven door. Advised
Near Leroy Township, OH 44024
Joe O
Job Details: 04/13/2020
DISHWASHER WHIRLPOOL WDF760SADB0 Cc: fills and don’t washFound sump receiving proper power but not washing. Needs sump assembly.; ordrng 1 WPW10671942 (sump and motor assy)
Near Euclid, OH 44117
Corina H
Job Details: 04/13/2020
WASHER MAYTAG MVWB725BW0 "When pulling the basket outfit the tub, found the tub is cracked. Took pic. Brought the parts back with me, if the unit does not get repaired. ; ordrng 1 W10381078 (outer tub)"
Near Mentor, OH 44060
Jeff M
Job Details: 04/13/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 A used part was shipped out. The box was open from the side and then Scotch tape was used to close it back up the control board does not have the original packing wrapped around it. You can see pin marks where it’s already had something plugged into it. t
Near Westlake, OH 44145
Gabriel P
Job Details: 04/13/2020
WASHER WHIRLPOOL WFW94HEAW0 Found F5e3 door unlocked error and f5e2 door lock error delete codes unplug unit and ran calibration test still not opening latch is defective ; ordrng 1 WP8183270 (latch)
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/13/2020
RANGE WHIRLPOOL WFG320M0BS3 "Igniter working as design but sensor probe is out of range also call bj and help me with more diagnosing and ask to replace control.; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SENIORDISCOUNT (senior discount) from stock"
Near Euclid, OH 44117
Corey L.
Job Details: 04/13/2020
WASHER MAYTAG MVWB725BW0 Cab called when in route and found tub cracked unable to repair today; saved tckt
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DW4 Do unit has an F9e1 and a f9e2 both are drain pump related issues the machines not detecting a level change from the drain pump everything’s working needs a pressure sensor which is built-in to the main control; ordrng 1 W11170706 (cntrl-elec)
Near Maple Heights, OH 44137
Dan
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW7500GC2 "Installed new control, op test no good , diagnostic led is not flashing, control is receiving 120vac , reordering control; ordrng 1 W11130238 (cntrl-elec)"
Near Avon, OH 44011
Corey L.
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTM404ESS2 "Customer complaint dishwasher leaking underneath, confirmed, started light wash, found water dripping from diverter, unit needs pump and motor asm, kick plate insulation damaged from water also ordering four layer insulation ; ordrng 1 W10861526 (pump&mo
Near Cleveland, OH 44132
Joe O
Job Details: 04/10/2020
RANGE FRIGIDAIRE LGEF3046TFH Cc: keys on keypad not workingFound keys on keypad not functioning. Needs control and overlay.; ordrng 1 316419841 (OVERLAY) and 1 5304509229 (CONTROL)
Near Euclid, OH 44117
Jason N
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven door fell off, door falling apart. Confirmed handle came off door, can not find screws to reattach, customer does not know where they went. Ordering new screws and handle.; ordrng 1 W10894054 (hndle-door) and 4 W11428245 (SCREW)s"
Near Elyria, OH 44035
Corey L.
Job Details: 04/10/2020
WASHER MAYTAG MVWC5ESXW0 "Customer complaint washer was not working well after heavy usage so it was not used for a while then we used it and it started working like before, confirmed unit operating as designed, brake feels not so tight when spinning by hand, brake wearing and co
Near Rocky River, OH 44116
Dan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Customer complaint that unit is not making ice, confirmed, ice maker passed test water valve is not sending water, found broken wire on fill tube heater, unit needs new valve and heater; ordrng 1 W11194380 (valve) and 1 W11366500 (FILL TUBE HEATER )"
Near North Ridgeville, OH 44039
Corey L.
Job Details: 04/10/2020
DRYER SAMSUNG DV45K6200GZA3 "Customer complaint of loud squeaking, could hear squealing spinning by hand, removed top cover and started cycle, sounds like its coming from the back removed belt from pulley, could still hear by hand, found the rear left roller has black soot all over,
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 S71233 freezer is 50° fridge is 50° unit has a uncoated evaporator in the fresh food section special special project code covers parts and labor. The new evaporator that is part of the special projects code is finally coded when the evaporator was replace
Near University Heights, OH 44118
Jason N
Job Details: 04/10/2020
MICROWAVE WHIRLPOOL WMH31017FW0 "Cc unit turntable driver meltedConfirmed turntable driver melted and burnt. Called wp techline, Kathy, if operation is good, no operation issues, replace turntable, turntable driver and motor. Sand down cavity where burnt and repaint with white touch up.
Near Eastlake, OH 44095
Joe O
Job Details: 04/10/2020
DRYER GE GTDP490ED3WS "Cc: running for a few mins then shuts off and gets extremely hotRan test cycle. Unit shut off after roughly 2 mins. Called he Techline spoke with guy, customer states unit shuts off and he has to wait to restart it. Ge states it sounds like a venting iss
Near Mentor, OH 44060
Jeff M
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Install the solenoid unit tested failed solenoid it’s not receiving power needs a control board part number for the control board was used from Whirlpool ServiceMatters look up after I remove the two at the end of the model number.; ordrng 1 W11265218 (CO
Near Euclid, OH 44119
Jason N
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB8949SAB0 "Cc unit lower rack wheels falling. Confirmed, replaced lower rack wheel assemblies using customer supplied pre Id parts. Op test good."
Near Willowick, OH 44095
Joe O
Job Details: 04/10/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 Installed control. Op test ok
Near Andover Township, OH 44003
Jeff M
Job Details: 04/10/2020
DRYER MAYTAG MVE6400AYW There was a sock in the fan customer had a long tool too remove the sock without taking anything apart
Near Parma, OH 44134
Dan
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW "Customer complaint that motor keeps running, found unit stuck in continuous drain, canceled cycle, ran diagnostics no error codes found, ran recalibration cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons
Near North Ridgeville, OH 44039
Corey L.
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW0 "Customer customer washer taking too long on wash like 30 min, explained washer functionality, ran diagnostics no errors, started hand wash, unit filled and advanced to wash, washed and advanced to rinse, unit is operating as designed, calibrated"
Near Cleveland, OH 44113
Jason N
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW5090JW0 "Cc unit not advancing cycles.Found unit in deN mode, canceled demo mode. Ran wash cycle, unit door locks and does not advance. Could not get into diagnostics mode. Unit needs control board. Dryer stacked on top, will need second tech. ; ordrng 1 W1133460
Near Cleveland, OH 44113
Jason N
Job Details: 04/10/2020
DISHWASHER GE GSM1860NSS "Cc unit leaking/floodingCustomer states she turned the water off because it was leaking from her door. Ran timer cycles, all cycles working properly. Turned water source back on, water starting coming into unit. Unit needs water inlet valve. ; ordrng 1 W
Near Brecksville, OH 44141
Corina H
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced the vent cover. Optest ok.
Near Elyria, OH 44035
Corey L.
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint washer not spinning and there was a burning smell, confirmed basket not spinning, off balance load and stuck key errors, cleared codes, found hub failed, replaced with ts hub, op test good; used 1 W10528947 (HUB) from stock"
Near North Royalton, OH 44133
Corina H
Job Details: 04/10/2020
DISHWASHER KITCHENAID KUDI01TJBL0 CC that the unit is no drain. Found the drain hose at the sink was clogged. Cleared out drain hose. Will need a new drain hose.
Near Beachwood, OH 44122
Jason N
Job Details: 04/10/2020
WALL OVEN KITCHENAID KEBS177DSS7 "Cc unit door locked after clean cycleConfirmed unit door locked, pulled lock open. Unit door lock will not disengage, code f5e7 for self clean latch will not unlock. Found codes f3e2 for oven temp too high in bake mode. Power cycled unit, unit door will
Near Parma, OH 44134
Corina H
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "CC that the unit is not cooling. Checked the bl and wh 0 volts, wh to or 0 volts, or to ground 0 volts. Called t/l Brian file checked the compressor winding, good. Will need a control, evap and condenser fan, the start relay. ; ordrng 1 4388931 (timer,de
Near Cleveland, OH 44111
Dan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL ET6WSMXKQ00 "Installed defrost thermostat , op test good"
Near Olmsted Falls, OH 44138
Corey L.
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Customer complaint fridge making light buzzing sometimes, customer had fridge and shelf’s emptied and unit cleaned found ice beginning to form on evap, particles building on fan blade, checked thermistor location, location was correct, since unit is empt
Near Streetsboro, OH 44241
Brian M
Job Details: 04/10/2020
WASHER MAYTAG MVWB765FW3 Customer showed pop took pic Cc unit does not spin out all the way Found stored errors for out of balance and overload Ran auto test unit stalled during auto test Could not get unit to reset had to unplug unit Needs control board ; ordrng 1 W11195970 (cnt
Near Bainbridge Township, OH 44023
Brian M
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MFI2067AES4 "Cc unit not cooling but has lights after power outage Found front UI getting respond but not turning on Needs HV board ; ordrng 1 WPW10310240 (cntrl-elec25704), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
Corina H
Job Details: 04/10/2020
DRYER GE GTD65EBSJ2WS "Replaced the heater. Optest ok; used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Highland Heights, OH 44143
Joe O
Job Details: 04/10/2020
DRYER MAYTAG DE409 Installed listed parts. Ran test cycle. Op test ok
Near North Olmsted, OH 44070
Corina H
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "CC that the unit is not making ice. Ran test 56 e2 the switch in the ice maker is not working correctly. Ice maker will not cycle, in test 45. fill valve is frozen. Will need a new ice maker and control. ; ordrng 1 W11380560 (CONTROL ) and 1 WPW10764668
Near Sheffield Lake, OH 44054
David R
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB7749SBM3 "Cc unit not taking commands, some buttons working and some not. Getting correct power from outlet. Took off front panel, ribbon start to turn colors. Ordering new UI console panel.; ordrng 1 W10811169 (panel-cntl )"
Near Cleveland Heights, OH 44106
Jason N
Job Details: 04/10/2020
RANGE KITCHENAID KGSA906PSS00 "Cc unit noise after last repair Ran bake test, found cooler blower fan making vibration sound through unit. Found rear back panel not seated properly. Removed and reseated. Reran bake test. No abnormal sound present, op test good."
Near Painesville, OH 44077
Jeff M
Job Details: 04/10/2020
RANGE WHIRLPOOL WEGA25H0HN0 call tech line we did a video chat unfortunately the singed mark on the cabinet is due to incorrect installation standards
Near Columbia Township, OH 44028
Corey L.
Job Details: 04/10/2020
REFRIGERATOR ELECTROLUX E42BS75EPS "After talking to bj found got to Evap and it’s still mostly frozen over, found bimetal open, unable to get to bi metal the evap asm is weighted with the ice and needs held up to prevent lines from bending too far or breaking so I gave customer the option
Near Mentor, OH 44060
Jeff M
Job Details: 04/10/2020
WASHER FRIGIDAIRE 41761722 510 Customer had the machine disassembled they had a part they wanted me to install it was the main control board. I did not install the parts because I reassembled the machine unplug the unit let it sit for three minutes plugged it back in everything tested
Near Lyndhurst, OH 44124
Joe O
Job Details: 04/10/2020
DRYER ELE ADMIRAL AGD4475TQ1 Installed thermal cut off. Ran test cycle. Op test ok
Near Geneva, OH 44041
Jeff M
Job Details: 04/10/2020
DRYER MAYTAG MED6630HC0 There was a mouse nest in the blower fan op tested good
Near Gates Mills, OH 44040
Jason N
Job Details: 04/10/2020
DRYER MAYTAG LDG9606AAE "Installed rollers, pulley, belt, bearings. Op test not good, sound is from blower wheel, wheel is loose on the motor shaft. Unit needs blower wheel.; ordrng 1 Y303836 (blower wheel)"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/10/2020
WASHER MAYTAG MVWB766FW1 Cc: not spinning out clothesCustomer states it has only happened a few times. Found error code f0e3(overload). Found no mechanical friction. Ran auto test and calibration. Ran drain and spin. Advised customer on loading. Unit functioning as designed. Op t
Near Gates Mills, OH 44040
Joe O
Job Details: 04/10/2020
DRYER WHIRLPOOL LER7646DQ1 Cc: not spinningRan test cycle. Could not duplicate issue. Unit functioning as designed. Op test ok
Near Avon, OH 44011
Corina H
Job Details: 04/10/2020
WASHER MAYTAG MVWB850YW0 "CC that f51 comes up. Found the bolt holding the rotor came loose. Loctite to bolt. Started a drain and spin. Found the bearings are worn. Will need a new bearing and rotor, this is the second time the bolt has come loose. ; ordrng 1 280146 (rotor) and 1
Near Lorain, OH 44052
David R
Job Details: 04/10/2020
WASHER MAYTAG MVWB765FW3 "Cc unit not working. Will not take all commands. Tested to make sure, not taking commands. Did get it to go into diagnostics. Gave F6E2 and F6E3, communication code. Checked control found metal connections had some corrosion on them. Error code for lid l
Near Cleveland, OH 44102
Jason N
Job Details: 04/10/2020
DRYER WHIRLPOOL WED4815EW1 "Cc unit not operatingConfirmed no op, checked power in to unit. 0v. Found breaker tripped in breaker box in basement. Reset. Ran op test. Good heat and operation. Advised customer if breaker trips again, may have to call an electrician to replace breaker
Near Munson Township, OH 44024
Joe O
Job Details: 04/10/2020
COOKTOP ELE KITCHENAID KICU509XBL Installed module. Ran test. Op test ok
Near Kent, OH 44240
Brian M
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 Cc unit leaking Found water under right side foot Removed kick plate and found no water under unit Pulled fridge and checked all lines could not see any sign of a water leak At this time I can not determine the cause of the leak Advised to watch
Near Elyria, OH 44035
David R
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4800BQ0 Replaced parts. Tested. Calibration. Good. Op test ok
Near Lorain, OH 44053
David R
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDPE234GPS0 Cc wash motor not turning on. 4-3 wash motor error. Went through tech sheet. 120 coming from wall outlet. Wash motor not getting 120. Good resistance. Ordering control and pump; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)
Near Avon, OH 44011
David R
Job Details: 04/10/2020
WASHER ROPER RTW4516FW2 "Went through diagnostics, no error codes. Looked at control, found pressure hose disconnected, corrected. Went into manual, tested components, tested valves, good, tested drain pump, good. Tested spin/agitate, had top off to verify, both working correctl
Near Streetsboro, OH 44241
Brian M
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit leaking Found discharge hose had popped off Reconnected hose and ran test cycle OP Test Ok
Near Avon Lake, OH 44012
David R
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDFE104DBL5 Replaced parts. Tested in diagnostics. All components working. Heater came on. Op test ok***bringing back pump with me to return.
Near Solon, OH 44139
Brian M
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW1 Cc of noise when washing Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB2616) from stock
Near Bedford Heights, OH 44146
Brian M
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 Cc unit not washing and just senses Found drain hose laying on floor Moved hose up so unit fills properly Ran auto test and calibration OP Test Ok
Near Middleburg Heights, OH 44130
Dan
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint that mullion fell off, confirmed, no damage to mullion heater or mount, reinstalled, op test good"