Service History 818 | Freds Appliance

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ02

Near Mentor, Ohio 44060

Jeff M

Job Details: 09/01/2021

Installed the new part op tested good. Pan

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Streetsboro, Ohio 44241

Jason N

Job Details: 09/01/2021

"Cc unit not working, grinding noiseRan diagnostics, no codes stored. Ran auto test, unit did not agitate, did not shift. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Gates Mills, Ohio 44040

Joe O

Job Details: 09/01/2021

Installed hinge an cam. Tested. Op test ok

We serviced a

MAYTAG RANGE

Model MER6600FZ2

Near Mentor, Ohio 44060

Jeff M

Job Details: 09/01/2021

Installed the new part op tested good. Harness and cord

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Mayfield Heights, Ohio 44124

Joe O

Job Details: 09/01/2021

Cc: not agitatingFound error code f8e1(long fill no fill). Customer washing on warm water and hot water is turned off. Advised customer on how the water works. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW0

Near Brook Park, Ohio 44142

Corina H

Job Details: 09/01/2021

"CC that the unit does not drain. Confirmed. Ran diag F8e6 Water Hazard, Drain Pump System Problem Long Drain. Checked the drain pump, 13.9 ohms. Checked the wire harness, good. Will need a main control. ; ordrng 1 W11100602 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRO36FMX01

Near Rocky River, Ohio 44116

Corina H

Job Details: 09/01/2021

"CC that the freezer is not staying cold. Fz 10 to 15 ff 43*. Control was set at -5 Fz and 37* ff. Fans are running. Checked the thermistor ff 9.3 ohms Fz 23 ohms, both in range. Will need a main control. Part is still in warranty ; ordrng 1 W10818296 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Rootstown, Ohio 44272

Jason N

Job Details: 09/01/2021

"Cc unit not coolingCustomer attest unit not cooling on ff section for a few days, has since returned to normal operation. Verified, unit is cooling correctly at this time. Ran diagnostics functions tests, manual defrost, damper operation, thermistors tests. All passed and are working normally. Cannot duplicate issue at this time."

We serviced a

WHIRLPOOL RANGE

Model Wfg520s0as1

Near Highland Heights, Ohio 44143

Joe O

Job Details: 09/01/2021

"Cc: does not reignite after preheatCustomer stated the unit will preheat to temp, then while cooking unit would lose temp and not reignite. Stated they will have to shut unit off and allow it to cool before it will reignite. Ran test bake. Found once igniter is hot unit will reignite but electrode will not sense flame. Needs oven electrode. ; ordrng 1 WP9758079 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 41761712510

Near Chardon, Ohio 44024

Joe O

Job Details: 09/01/2021

"Cc: not filling, not runningFound unit just beeping when trying to start. Entered diagnostics, found unit will not run or fill in diagnostics, continues to beep. Checked error codes. Unit beeped 11 times followed by 14 beeps with no long pause. Called Frigidaire tech line, stated the error ebe error code(motor control relay failure). Ohmed out motor, checked voltage to motor control. Needs motor control board. Customer would like added to cancellation list ; ordrng 1 808653801 (board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model ZGP366NR5SS

Near Rocky River, Ohio 44116

Corina H

Job Details: 09/01/2021

CC that the oven is not heating. Confirmed. Found the igniter has 120 volts. Replaced the igniter from t/s. Heated the oven to 350* cycled on and off. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID MICROWAVE

Model KMHS120KPS0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 09/01/2021

Replace magnetron opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Mentor, Ohio 44060

Jeff M

Job Details: 09/01/2021

Installed the new part op tested good. Rack

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Geneva, Ohio 44041

Jeff M

Job Details: 09/01/2021

Installed the new part op tested good.

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Madison, Ohio 44057

Jeff M

Job Details: 09/01/2021

Drain pump was plugged gunk hair plastic and coins. I cleaned it out unit tested good; saved tckt

We serviced a

KITCHENAID OTR MICROWAVE

Model KEMS309BSS00

Near Ravenna, Ohio 44266

Jason N

Job Details: 09/01/2021

"Installed microwave components. Ran heat test for 1 minute with water. Good heat, no fault codes. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Cleveland, Ohio 44105

Corina H

Job Details: 09/01/2021

Replaced the valve and control. Brought core back for return. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4040AWB

Near Mentor, Ohio 44060

Corina H

Job Details: 09/01/2021

"CC that the unit is leaking. Confirmed. Found the inlet hose is overfilling the tank. Talked to BJ checked the spray arm. It is cracked. Will need a new spray arm. ; ordrng 1 WP99001788 (Wash arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2559XEM02

Near North Ridgeville, Ohio 44039

David R

Job Details: 09/01/2021

Replaced emitter control. Tested. Icemaker dropped ice and called for water. Good. ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Elyria, Ohio 44035

Marie V

Job Details: 09/01/2021

"Cc that the unit is making a loud noise. When arrived unit was unplugged, plugged back in and found unit on a float mode. Ran diag found error code of F0E5 off balance load, f9e1 long drain. You can hear how something is preventing drain pump from draining. Removed all water from tub and found small sock un drain pump. Cleared out drain pump and ran auto test and calibrated unit. Op test ok"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 09/01/2021

Found door damage again for the fifth time ordering another one ; ordrng 1 W11385801 (Door)

We serviced a

KITCHENAID COOKTOP ELE

Model KFGU766VSS02

Near Ravenna, Ohio 44266

Jason N

Job Details: 09/01/2021

Cc unit center burner not lightingFound center burner will intermittently spark. Electrode is not centered and tip is covered in carbon. Repositioned electrode and secured. Cleaned up electrode tip. Tested burner operation several times. Good spark and ignition each time. Op test good.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Painesville, Ohio 44077

Joe O

Job Details: 09/01/2021

Cc: intermittent squeaking noiseRan test cycle. Found pulley worn and rollers starting to seize. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Perry, Ohio 44081

Joe O

Job Details: 09/01/2021

"Installed control, thermistor and harness. Steamed remaining ice build up. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Cleveland, Ohio 44111

Manny

Job Details: 08/31/2021

"Cc unit leaks from the bottom, found animal hair on bellows making a gap between door and bellows, causing it to leak, clean no removed hair from bellows. Op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51ES4ES02

Near Lyndhurst, Ohio 44124

Brian M

Job Details: 08/31/2021

Cc of noise Found noise to be vibration noise from fan Found unit to be installed on 2 slats not a flat surface Needs reinstalled on flat surface

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/31/2021

"Installed new user interface , op test good"

We serviced a

MAYTAG DRYER

Model MED5500FC0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/31/2021

Needed leveling found vibrating noise from metal to metal level legs it when away advise to buy feet padding

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Cleveland, Ohio 44144

Manny

Job Details: 08/31/2021

"Unit not working after basement flood, verify that unit is completely dead will need components that were affected by water, unit will need main control, and inverter and compressor.; ordrng 1 5304475104 (Compressor invrt kit) and 1 5304498781 (Main board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ADMIRAL WASHER

Model ATW4675YQ1

Near Cleveland, Ohio 44106

Manny

Job Details: 08/31/2021

"Cc unit makes clicking noise when agitating, ran calibration and manual test, started normal cycle with 4 large towels cant duplicate issue, unit working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Cleveland, Ohio 44103

Manny

Job Details: 08/31/2021

"Cc unit not cooling, verified unit was at 56 degrees in refrigerator section, found frost over evap, set unit on diagnostics place on defrost, defrost heater works, contacted BJ and we determined that evap thermistor is out of range, BJ recommend to replace thermistor and main control. Ordering thermistor and main control. Place customer in cancellation list when parts are available.; ordrng 1 WPW10383615 (Evan thermistor) and 1 W11496881 (Main control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, Ohio 44139

Brian M

Job Details: 08/31/2021

"Cc of no ice Found freezer completely frosted over Cleared ice Tested defrost OP Test Ok Found harness to deli board completely cut off Advised on potential issues and quoted for replacement if wanted ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 08/31/2021

"Cc unit freezer not cooling Customer stated problem originally was freezing in ff section, now both ff and freezer sections are too warm. Verified, freezer section is not freezing product. Compressor running hot, very little heat on condenser, amp draw on compressor at .5A. Unit has refrigerant leak, will need sealed system repair. Compressor covered under 10yr parts warranty. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Filter drier)"

We serviced a

WHIRLPOOL WALL OVEN /MICRO

Model WOC75EC0HS04

Near Aurora, Ohio 44202

Brian M

Job Details: 08/31/2021

Cc unit not heating in the oven Found unit not receiving 220 advised on electrician or installer (pulte homes)Checked breaker box not sure on new style but looks like its only on one circuit If issue remains after wiring is corrected ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 08/31/2021

"Cc unit not draining out and not completing cycles.Ran diagnostics, found codes 2-1 for UI stuck button and 5-1 for door stuck open. Ran wash test then cancel drain. Unit drained out. Ran diagnostics test cycle. Cycled cancelled out by itself. Reran cycle, noticed display was randomly generating numbers as if the UI buttons were being pressed. Unit needs UI control console. ; ordrng 1 W11302461 (UI console)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/31/2021

"Cc timer not advancing Found timer not advancing Needs timer ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model CHW9160GW0

Near Columbia Station, Ohio 44028

David R

Job Details: 08/31/2021

"F29 door not unlock error. Arrived, unit unplugged, door is opening and closing. Readjusted door lock. Took off panel to reset error codes. Started up a normal cycle with load in and unit did lock and start up a cycle. Locking and unlocking correctly."

We serviced a

WHIRLPOOL WASHER

Model WFW9750WW01

Near Avon, Ohio 44011

Marie V

Job Details: 08/31/2021

"Cc that the unit makes a loud noise when spinning and a squeak noise as well. Cust showed video. Noise comes from behind unit. Started drain and spin and inspected unit. Found belt stretch out. Unit will need new belt. ; ordrng 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Thompson, Ohio 44086

Jeff M

Job Details: 08/31/2021

Installed the new part op tested good. Sump

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near North Royalton, Ohio 44133

David R

Job Details: 08/31/2021

"Replaced drain no pump and float switch . Plugged in. Ran diagnostics, cleared error code. Ran diagnostics test, good, all components working. Ran quick wash for 15 mins, working. Leaking from left side. Tried adjusted feet. Still leaking. Ordering vent with gasket and dispenser. ; ordrng 1 W11545290 (Deflector) and 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11412300 (Vent)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT910SAYM2

Near Avon, Ohio 44011

Marie V

Job Details: 08/31/2021

"Cc that the unit is loud , is not cleaning dishes and the detergent pod is at the bottom of unit not dissolve . Confirmed started unit, it filled with water and motor was making a noise like is stripped inside. Motor is not running. Unit will need new pump assembly. Cust will call back if they want to continue ; ordrng 1 WPW10482482 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9400SU00

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/31/2021

Ran couple cycle no leaks found cannot duplicate issue opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon, Ohio 44011

Marie V

Job Details: 08/31/2021

"Cc that the ice looks like is coming out kind a wet and that one drawer sticks. Took temp. Fresh food section 36* , 2* on freezer and 11 * on ice maker compartment. The freezer door was left open and it caused condensation under the drawer and make ice maker looks shiny because it lost cold. Advice cust to try to keep doors close and cleared out the condensation on freezer drawer.Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Cleveland Heights, Ohio 44118

Dan

Job Details: 08/31/2021

"Installed control, thermistor, and fan motor, found drawer track broken, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Track)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Parma, Ohio 44129

Corina H

Job Details: 08/31/2021

CC that there was a loud noise and it stopped. Confirmed. Ff 60* Fz 13*. . Found frost and ice on the back wall of the freezer. Ran diag heater turned on. Steamed out the evap. Checked the frost pattern on the evaporator good. Will need a new evap fan ui and control. Office to reschedule ; ordrng 1 WPW10464673 (Evap fan) and 1 WPW10487766 (Harness) and 1 W11035836 (Control) and 1 W11082783 (Ui)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near North Royalton, Ohio 44133

David R

Job Details: 08/31/2021

Replaced mullion rail. Tested. Good. Op test ok.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Broadview Heights, Ohio 44147

Marie V

Job Details: 08/31/2021

Replace belt. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Middleburg Heights, Ohio 44130

Marie V

Job Details: 08/31/2021

"Cc that ran 2 load and it started to act up. Ran diag found error code of F5E3 lid lock will not unlock. Ran manual test and tested lick lock it worked for a few times but then it didnt want to unlock door. Replaced lid lock from T/S , calibrated unit and ran auto test. Pass. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Strongsville, Ohio 44136

David R

Job Details: 08/31/2021

"Customer complaint unit wasnt start or not pausing. Called day before coming out. Unit is working fine, husband able to wash 3-5 loads no problem. Got out today. Pressing start/pause. No problems at all. Advised of placement of finger, letting console recognize touch and not pressing hard down or unit will not read selection."

We serviced a

ELECTROLUX WASHER

Model EIFLS55IIW0

Near Perry, Ohio 44081

Joe O

Job Details: 08/31/2021

"Cc: leakingFound small rip in bellow. Found unit leaking from between front and rear tub. Needs inner and outer tub assembly, seal, and basketCustomer does not want to repair at this time; ordrng 1 134642100 (shell,outer tub bear) and 1 5304520351 (Tub Seal) and 1 134643000 (shell-outer tub fnt) and 1 137045000 (drum asm spin), used 3 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 08/31/2021

"Cc unit not cycling/washingRan diagnostics, found code 4-3 for motor not running. Ran diagnostics cycle, wash motor did not turn on. Checked for voltage at control, good at 119v. Unit needs wash motor/pump. Replaced using customer supplied pre Id part. Ran wash test, good spray pressure. Op test good."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 08/31/2021

Installed actuator and capacitor Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 08/31/2021

Ran test pass no error customer said it start to dry better when unit was pull forward it was kinking the vent but husband fix issue

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH2

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/31/2021

"Ran factory cycle and auto test pass no fault codes show,everything working as design I cannot duplicate issue,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Wellington, Ohio 44090

David R

Job Details: 08/31/2021

Replaced FF gasket. Good.

We serviced a

WHIRLPOOL WASHER

Model MAV208DAWW

Near Olmsted Falls, Ohio 44138

Marie V

Job Details: 08/31/2021

"Cc that the unit is not draining. When trie to start motor only hums. Removed belt and spin transmission and drain pump,. Motor overheats and stops . Called BJ had me check for V coming in to motor. Is good. Unit will need new motor. ; ordrng 1 WP21001950 (Motor) and 1 WP21352320 (Belt), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Seven Hills, Ohio 44131

Corina H

Job Details: 08/31/2021

"CC that the freezer door not opening all the way. Confirmed. ; ordrng 1 WPW10397636 (Slide lf) and 1 WPW10397635 (Slide), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS

Near Cleveland Heights, Ohio 44106

Dan

Job Details: 08/31/2021

"Customer complaint that unit is not cooling properly and leaking, fresh food section temperature at 39 degrees set to 33 degrees, freezer section temperature at 0 degrees set to -4 degrees, unit is not connected to water, turned defrost heater on, evaporator drain tube is clear, no cracks in drain pan, unit needs new control, customer does not want repair at this time; ordrng 1 W11224256 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Kent, Ohio 44240

Brian M

Job Details: 08/31/2021

Cc no drain Found drain clogged Ran unit removed drain Ran test OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 08/31/2021

"Customer complaint that water filter is stuck and broke the housing, confirmed unit needs new water filter head and plate; ordrng 1 W11346623 (Filter head) and 1 WP67001668 (Plate)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Cleveland, Ohio 44108

Jason N

Job Details: 08/31/2021

"Cc unit PO power outage code keeps reappearingConfirmed PO code, no fans running, no compressor. Pulled VDC connectors from main control to test for shorted component. Found freezer evaporator fan motor is shorted causing VDC drop. Unit needs freezer evaporator motor. ; ordrng 1 W11249952 (Evaporator motor/harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Atwater, Ohio 44201

Brian M

Job Details: 08/31/2021

Cc unit not shifting Cam popped off actuator Attached cam to actuator OP Test Ok

We serviced a

WHIRLPOOL WALL OVEN

Model WOS31ES7JS01

Near East Cleveland, Ohio 44112

Jason N

Job Details: 08/31/2021

"Cc unit not heating up. Ran bake test, found no power to either element. Pulled unit to check thermostat, checked good continuity. Unit is connected to power using 4 prong 240v plug and receptacle. Plug was not fully pushed unit receptacle, not receiving both L for 240v. Reseated and retested bake. Good preheat. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MQG

Near Grafton, Ohio 44044

David R

Job Details: 08/31/2021

Replaced damper. Door opened and shut correctly to let cold air in. Op test ok.

We serviced a

MAYTAG DRYER

Model MED6230RHW

Near Lyndhurst, Ohio 44124

Dan

Job Details: 08/31/2021

"Customer complaint that unit is not heating, confirmed, unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 08/31/2021

"Took POP. Cc that cant get any water or ice at the door when pressing pad, that left hand side door seems like is not closing properly and that some things inside unit like lettuce is freezing. Took temps -3 on freezer and 37 on fresh food section. Found left hand side door is warped, is closing the switch but not all the way in to make good contact. Unit will need new door. Took pics of door damage,. Also set temp on freezer to 2 * and advise cust to rearrange good inside refrigerator to allow proper air flow and ovoid food freezing. Office will contact once they have eta on door.; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Bedford, Ohio 44146

Corina H

Job Details: 08/31/2021

CC that the unit turns on but does not stay on. Checked the igniter 3.6 amps. Heated oven to 350*. Cycled properly. Heated to 350* after 15 minutes from the buzzer. Opt test ok.

We serviced a

GE REFRIGERATOR

Model TBX21ZRBR

Near Perry, Ohio 44081

Joe O

Job Details: 08/31/2021

"Cc: not coolingFound compressor not running. Ohmed out compressor, found compressor winding open. Needs compressorUnit is r12 system, and cannot find parts"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Novelty, Ohio 44072

Brian M

Job Details: 08/31/2021

Cc unit not igniting or when it does its says cooktop on Found knobs broken For safety reasons knobs need replaced Customer can install knobs ; ordrng 2 W11517334 (Knob)s

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/31/2021

"Cc unit beeping or stopped washing mid cycle. Found no error codes. Found unit not really agitating and if did grinding noise. Found coins stuck and wedged between wash plate and basket. Removed. Tested and ran diagnostics, good. Ran calibration test 52. Ran a quick wash, unit filling and agitating properly. Ran for 20 mins. Unit is good. Op test ok."

We serviced a

WHIRLPOOL FREEZER

Model WRX988SIBW01

Near North Ridgeville, Ohio 44039

David R

Job Details: 08/31/2021

Cleared all ice and debris out. Tested. Water draining correctly. Op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Elyria, Ohio 44035

David R

Job Details: 08/31/2021

"Cc unit still leaking. Adjusted legs more up. Took off gasket and put back on invade misaligned. Took off door seal and looks like water is getting through the seal. Giving estimate to customer. Do not order parts at this time ; ordrng 1 W11177741 (Gasket) and 1 W10909089 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 08/31/2021

"Customer complaint that unit is not cleaning the dishes, ran diagnostics found f7e1(no heat) error code, unit completed test cycle, heater is working, unit needs new control; ordrng 1 W11368631 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, Ohio 44120

Corina H

Job Details: 08/31/2021

"CC that the unit is not cooling. Confirmed ff 60 Fz 10*. Evap fan not running. Ran diag the defrost heater turned on. Good frost pattern on the evap. Thermistors are good. Found the light bracket broken and the cover is missing. Will need a main control, fan, ui, harness, cover and bracket. Office to reschedule ; ordrng 1 WPW10313917 (Housing) and 1 WPW10313918 (Cover) and 1 WPW10464673 (Fan) and 1 W11082783 (Ui) and 1 W11035836 (Control) and 1 WPW10487766 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Painesville, Ohio 44077

Joe O

Job Details: 08/31/2021

Cc: water trickling from dispenserFound when filter is removed unit dispensing properly. Customer has tried multiple filters. Needs water filter housing. Water filter housing out of stock. Office to reschedule; ordrng 1 W11482384 (Filter housing)

We serviced a

SAMSUNG DRYER

Model DVE45T3400WA3

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 08/31/2021

"Cc unit not heating Found unit is plugged into 120v using standard 120v appliance cord. Advised customer this is not sufficient for use with this unit, will need a 240v cord and matching receptacle for unit to work correctly. Had to show a picture of cord and receptacle to customer; saved tckt"

We serviced a

KENMORE REFRIGERATOR

Model 596.755024

Near North Olmsted, Ohio 44070

Gabriel P

Job Details: 08/31/2021

"Replace fan motor,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 08/31/2021

Replace fan opt test ok

We serviced a

WHIRLPOOL DRYER

Model MED5630HW1

Near University Heights, Ohio 44118

Joe O

Job Details: 08/31/2021

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WTW5000DW3

Near Cleveland, Ohio 44108

Joe O

Job Details: 08/31/2021

Installed actuator. Ran auto test and calibration. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EWH01

Near Mayfield Heights, Ohio 44124

Jason N

Job Details: 08/31/2021

Cc unit interior light is out.Confirmed left upper ff LED module is out. Replaced using customer supplied pre Id part. Illumination returned to entire unit. Op test good.

We serviced a

FRIGIDAIRE WASHER

Model FFLG3911QW1

Near Wickliffe, Ohio 44092

Corina H

Job Details: 08/31/2021

"CC that the unit is not working. Confirmed. E31 pressure hose. Ran diag a lot of soap suds, advised cust to use 1-2 tablespoons of detergent. If it happens again will need a pressure switch. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Highland Heights, Ohio 44143

Dan

Job Details: 08/31/2021

"Customer complaint that lid does not lock, ran diagnostics found f5e1(lid switch fault) error code, installed new lid lock, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Mentor, Ohio 44060

Dan

Job Details: 08/31/2021

"Installed new control and fresh food section evaporator fan cover, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502EBS02

Near Newbury Township, Ohio 44065

Brian M

Job Details: 08/31/2021

Cc no lights Installed leds and control OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGG700EBS1

Near Newbury Township, Ohio 44065

Brian M

Job Details: 08/31/2021

Cc unit not keeping temps Ran test bake with thermal coupler in oven Ran to 350 and let cycle several times could not duplicate a baking issue

We serviced a

WHIRLPOOL DRYER

Model WED4800BQ1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 08/31/2021

Cc that the unit runs good but no heat. Confirmed. Took back panel off and found jumper wire on thermostat shorted. Replaced cut off kit and thermostat with jumper wire. Tested unit. Op test ok.; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL DRYER

Model n/a

Near Painesville, Ohio 44077

Jason N

Job Details: 08/31/2021

"Cc unit high pitch squealing noise Confirmed squealing noise from belt idler pulley. Replaced using truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDE20FBBL0

Near Mentor, Ohio 44060

Corina H

Job Details: 08/31/2021

"CC that the unit would keep running and not stop. Checked the turbidity sensor and harness, good. Ran a calibration. Checked the filter. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, Ohio 44060

Corina H

Job Details: 08/31/2021

Replaced the shifter. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWX600XW0

Near Lakewood, Ohio 44107

Manny

Job Details: 08/31/2021

"Cc unit wont operate lights come on but nothing else happens , confirm complaint found stuck shifter actuator, replaced shifter ran calibration and manual test op test ok.; used 1 WPW10006355 (Shifter actuator) from stock"

We serviced a

MAYTAG WASHER

Model MAV7600AWW

Near Geneva, Ohio 44041

Joe O

Job Details: 08/30/2021

Installed belt. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Brooklyn, Ohio 44144

Manny

Job Details: 08/30/2021

"Cc unit starting on its own after power outage, replaced main board op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model YWMH78019HZ0

Near Orwell, Ohio 44076

Joe O

Job Details: 08/30/2021

"Installed smart pop board. Tested. Found unit still not functioning. Checked error codes. F1e4(acu pcba failure) f4e9(accupop error). Needs main controlControl shows unavailable. Called whirlpool tech line spoke with chris. No known issues with part(W11127099) Spoke with BL, he stated he is going to do a research request with distributor.; saved tckt"

We serviced a

WHIRLPOOL STACK W/D

Model WFW94HEXW2

Near Shaker Heights, Ohio 44120

Brian M

Job Details: 08/30/2021

Cc unit leaking Inspected before removing Found no leak Removed dryer and pulled out washer Drain pan needed Customer agreed to have pan replaced Cleaned out drain pump and boot replaced panRan test cycle again No leak found ; used 1 Home Depot purchase (Drain pan) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Avon Lake, Ohio 44012

Marie V

Job Details: 08/30/2021

Cust called Lowes to get dispatch number and to try to get doors converted under warranty because of rust spots on doors. Cc that the unit has a lot of consensation on gasket. Confirmed. Found humidity sensor turned off. Tuners back on and explained cust that the mullion has a heater on it to prevent moisture and that if moisture appears they have to turn on. Op test ok will wait on authorization for doors because they have rust. ; ordrng 1 12977880SQ (Freezer door) and 1 13107887SQ (Door) and 1 13107888SQ (Left door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 08/30/2021

Called tech line whirlpool I updated Tech Line with what we have done and replace the evaporator fan and the dampener assembly we found that the evaporator fan was weak and not supplying adequate airflow.

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS2

Near Painesville, Ohio 44077

Joe O

Job Details: 08/30/2021

"Arrived, could not remove ice bin. Glides would not free up. Needs ice bin glides.Installed ice maker. Cycle. Op test okCustomer does not want to repair glides at this time. Left estimate for parts only.; ordrng 1 WPW10170987 (glide(165.42)) and 1 WPW10170835 (glide(139.60))"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS01

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 08/30/2021

"Found board ordered is not the correct board. Took board to return. Needs main board.; ordrng 1 W11172798 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSC2324VF0

Near Cleveland, Ohio 44110

Joe O

Job Details: 08/30/2021

Installed damper. Op test ok

Our Service

Our Training