Service History 819 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Andover, Ohio 44003

Dan

Job Details: 02/21/2022

"Customer complaint that water will not stop pouring into unit, started normal wash cycle, valves opened and closed, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/21/2022

"Customer complaint that cycle time is not correct, showed customer how to use control, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDC4809PAW2

Near Ashtabula, Ohio 44004

Dan

Job Details: 02/21/2022

"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 02/21/2022

"Cc that the unit makes a lot of noise . Ran auto test pass. Ask for some towels . Added to the unit got the, wet and set them off balance . Asked cust if this was the noise. She said yes. Explain that when that happens they have to press pause and wait till unit stops and rearrange the clothes. Set the load properly and showed cust . Unit had an off balance load. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 02/21/2022

Replaced door. Leveled. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 02/21/2022

"Replaced ui, cam and belt. Ran auto test and calibration. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM05

Near Maple Heights, Ohio 44137

Marie V

Job Details: 02/21/2022

"Cc that the unit is making a very loud noise that its never done before. Took temps 8* freezer and 36* on fresh food section. Removed back panel. Verify frost pattern, is good. Took pics. He said that is refrigerant going to the evaporator, told me to add permagum at the cap tube and to set the drier on and angle that will take care of the noise. Good. Cust said that when the other company was here they told her that the compressor was needed. He unplugged unit and plugged it back in and he said compressor is bad is not working, Called BJ told me the only thing that controls everything is the board. ; ordrng 1 W11353813 (Control)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS2

Near Maple Heights, Ohio 44137

Marie V

Job Details: 02/21/2022

"Cc that the unit was not working at all and now freezer started working but fresh food still not cold. Took temps. 33* fresh food and -8* on freezer. Verify frost pattern good. Unit was set to coldest. Unit will need thermostat. Called owner no answer.; ordrng 1 241537103 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Maple Heights, Ohio 44137

Marie V

Job Details: 02/21/2022

Replaced control and latch. Ran calibration and auto test . Op test okNo core for return ; O-emld tckt

We serviced a

KITCHENAID RANGE

Model KDRP467KSS09

Near Independence, Ohio 44131

Marie V

Job Details: 02/21/2022

"Cc that the unit does not always start when you stress start to use the oven and the lights are out. Confirmed. When closing the door notice that if the door is not press hard it does not start, the door latch is preventing door from closing properly. Unit will need the hinges for the door and the latch. ; ordrng 1 WP9760889 (Door latch) and 1 WP9760579 (Right side hinge) and 1 WP9760574 (Left hinge), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DB00

Near Shaker Heights, Ohio 44120

Manny

Job Details: 02/21/2022

"Cc unit not heating, ran diagnostics, no error codes, heat up water for one minute water is hot every time , cant find any issues at this time, customer stated that she saw a call Jennair, msg on display, advise that is she happens to see the msg again to take a quick pic so we can determine the cause. Unit is working as designed at this moment."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS00

Near Willoughby, Ohio 44094

Corina H

Job Details: 02/21/2022

Replaced the harness. Steamed the freezer out. Checked the ice maker step 56 e0 no error codes. . Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE MICROWAVE

Model SCB1000KBB01

Near Painesville, Ohio 44077

Joe O

Job Details: 02/21/2022

Customer did not want service today due to unit is working fine at the moment.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 02/21/2022

"Cc unit door not levelAdjusted door using RH door jack bolt, replaced retaining nut, further adjusted level using Rh leveling foot. Doors level, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS01

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 02/21/2022

"Cc unit keeps beeping, found unit turning on and off on its own, control no responsive, inverter light is flashing 3 times, per tech sheet inverter is defective, unit will need main control unit and inverter board, both parts are discontinued. Spoke to Bj he said add the, to the pvr to do a nationwide search.; ordrng 1 2306989 (Control), rqstng P&A on 1 W10219463 (Inverter board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Chagrin Falls, Ohio 44022

Jason N

Job Details: 02/21/2022

"Cc unit makes noise during water fillCustomer stated unit will make loud jerking sounds when water is filling tub. Ran auto test, found some small amount of water hammer when valves activated. Advised customer normal operation from unit valves and customer can have water hammer arresters installed if noise is excessive. Unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ09

Near North Olmsted, Ohio 44070

Angel

Job Details: 02/21/2022

Cc that unit was melting the ice and compressor kept running. Verified and compressor was running as should temperatures were ff section at 40* and freezer at 10* verified the icemaker and it wasnt melting it was that the fill cup for the icemaker was clogged with ice and every time it called for water it would spread the water all over bin and inside of where the bin sits unit will need water valve replaced and icemaker because it is not cycling as should stops mid way. Ordering parts.; ordrng 1 W11043013 (Valve) and 1 WPW10300024 (Icemaker)

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 02/21/2022

"Customer stated that she already replaced the control, ask for me to check to make sure everything is working properly p, ran diagnostics no error codes. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Solon, Ohio 44139

Jason N

Job Details: 02/21/2022

"Cc unit not draining out fully all the timeCustomer stated sometimes clothing comes out wet at the end of cycle. Ran diagnostics, no codes stored, ran test cycle, all functions passed although basket re engagement looked really loose. Replaced drive hub using misc. truck stock part. Reran test cycle, all functions look good, no other issues found. Op test good. ; used 1 W10820039 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near North Olmsted, Ohio 44070

Angel

Job Details: 02/21/2022

Cc that freezer was getting balls of ice. Verified and found door cracked opened explained to customer about these doors how to open them and close them so they wont twist on her when opening they have to open from the center of the handle and close the same way. I steamed out gasket and cleared out the track. Unit closing and opening as should. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFE29HMEFES

Near Euclid, Ohio 44123

Corina H

Job Details: 02/21/2022

"CC that the unit is not cooling correctly. Confirmed. Bottom of ff 32* top 45*. Found the fan not turning on. Will need a new fan and update module ; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Mentor, Ohio 44060

Joe O

Job Details: 02/21/2022

Cc: error codesFound no stored error codes. Ui would not allow selections. Replaced ui. Ran test cycle. Op test okCustomer did not have box for core

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 02/21/2022

"Cc unit not drying, stated that need to put clothes 2 to 3 times to completely dry them, set unit to normal went outside to check airflow at vent outlet, no proper airflow, removed vent inside and found a clogged of lint, advise customer to clean vents and if they still have any issues after vent is clean to give us a call and well take another look. Unit is working as designed."

We serviced a

KITCHENAID RANGE

Model KGSS907SSS00

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 02/21/2022

"Installed bake/broil harness. Ran bake test 5 times, good spark on ignitor each time and ignition. Op test good."

We serviced a

GE REFRIGERATOR

Model PSS26LSRESS

Near Rocky River, Ohio 44116

Angel

Job Details: 02/21/2022

"Cc that unit was not dispensing water when trying to dispense water and they had water leaking underneath unit. Disconnected water line from the toe panel and had the customer try to dispense water and water came out explained to customer that the water line gets frozen and will not allow the unit to dispense water only if they heat up the line or they will need new door also unit started leaking and it was from the inside of the ff section. Verified and found the water tank cracked as well. Gave customer estimate for water tank and they said they were trying to get a new unit anyways and they rather spend the money on new unit. Opt test ok.; ordrng 1 WR17X11440 (Water tank), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Cleveland Heights, Ohio 44118

Corina H

Job Details: 02/21/2022

CC that the light in the freezer is not working. Opened the freezer door light is on. Customer thought there were more lights then the one light. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW03

Near Mentor, Ohio 44060

Joe O

Job Details: 02/21/2022

Cc: not cooling properlyFound unit in garage. Advised customer unit will not work properly in garage. Advised customer unit is designed to work in a room temperature environment. Customer showed pop

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Mentor, Ohio 44060

Joe O

Job Details: 02/21/2022

"Cc: popping noise, unit not workingFound unit is receiving proper power from outlet. Unit will not power on. Unit in narrow space, and stacked. Unsure if harness shorted. Needs control and harnessControl and harness out of stock. Office to rescheduleSecond tech needed to remove dryer; ordrng 1 W11550652 (Control) and 1 W11316252 (harns-wire) and 1 W10919932 (harns-wire) and 1 W10919941 (harns-wire)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 02/21/2022

"Cc unit no working properly, and soap not dissolved ran diagnostics found code 7-1 for no heat, motor wont start only relays clicking in control, checked for voltage to wash motor, and 121.8V present checked for heater continuity, no continuity unit will need wash motor assembly and heater. Customer will contact wpl customer service and see if they get a concession for the repair.; rqstng P&A on 1 WPW10605057 (pump and motor assy), ordrng 1 W10703867 (heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC0

Near Cleveland, Ohio 44120

Jason N

Job Details: 02/21/2022

"Cc unit not starting cycleRan diagnostics, found code f5e4 for lid not opened between cycles. Ran calibration and auto test, all functions passed. Had customer start normal wash cycle. Unit sensed, filled and advanced to wash cycle. Could not duplicate issue with cycle not starting."

We serviced a

SAMSUNG DRYER

Model DV210AEW/XAA

Near Bay Village, Ohio 44140

Angel

Job Details: 02/21/2022

Cc that unit will power on but not start. Verified and found belt broken unit will need belt and rollers are kind of worn out as well pulley was good. Replaced all parts tested unit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4709AWB2

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 02/21/2022

"CC that the spray arm fell off. Confirmed. Tried to reattached the spray arm. Will need a new spray arm. ; ordrng 1 8193983 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, Ohio 44143

Joe O

Job Details: 02/21/2022

"Installed evap fan motor. Tested. Advised customer to allow 24 hrs for temps to adjust, 72 hours for full bin of ice. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Bratenahl, Ohio 44108

Joe O

Job Details: 02/21/2022

Cc: freezer temp always at -10 degreesCustomer stated they cannot get freezer temp to adjust to 0. Found freezer temps at -08 degrees. Unit set to 0 degrees. Found thermistor is not blocked. Evap fan motor is running. Needs main control and control box; ordrng 1 W10798007 (contrl-box) and 1 WPW10200659 (cntrl-elec)

We serviced a

KITCHENAID COOK TOP

Model KECC506RBL00

Near North Royalton, Ohio 44133

David R

Job Details: 02/21/2022

"Cc unit burners are not going into low setting. Checked switches, no marks. Will only turn on high settings. Ordering switches all 4.; ordrng 2 WP3191049 (LR RF switch)s and 1 WP4456027 (RR switch) and 1 WP8286070 (LF switch)"

We serviced a

ELECTROLUX WASHER

Model EFLS517SIW0

Near Cleveland, Ohio 44130

David R

Job Details: 02/21/2022

"Cc unit not draining. Cannot pull unit out alone, will need two techs. Double labor for 2. Went over with customer will need to reschedule.; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Bay Village, Ohio 44140

Angel

Job Details: 02/21/2022

"Cc that unit was not draining or clothes were wet at end of cycle. Ran diagnostics and found F7E1 motor did not reach rpm. So i looked underneath washer and found capacitor blown. Will need capacitor replaced. Ordering part.; ordrng 1 W10804665 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near South Euclid, Ohio 44118

Jason N

Job Details: 02/21/2022

"Cc unit not turning on, power cord damagedCustomer stated the unit power cord was damaged when an electrical problem occurred. Found power cord black L wire burnt off power cord. Terminal block and wiring also damaged on unit. Ordering harness, terminal block and power cord. ; ordrng 1 W11164044 (Wire harness) and 1 WP3397659 (Terminal block), used 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, Ohio 44143

Corina H

Job Details: 02/21/2022

Replaced the drain pump and harness. Ran a calibration. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Wickliffe, Ohio 44092

Corina H

Job Details: 02/21/2022

"CC that there is frost under the ice maker. Confirmed. Checked the door, good. Will need a new bracket. ; ordrng 1 W10765378 (Bracket)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV0

Near East Cleveland, Ohio 44112

Manny

Job Details: 02/21/2022

"Cc unit not heating, set unit to back heard spark igniter clicking, pull out warmer drawer, customer had pans and trays in the drawer not letting the oven come on, removed pans , oven is on and heating, customer is using aluminum foil at the bottom of the oven blocking heat, advise customer to not use aluminum foil as this can prevent the unit from heating properly, unit is working as designed, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5600SQ0

Near Willoughby Hills, Ohio 44094

Corina H

Job Details: 02/21/2022

CC that the unit is making a loud noise. Confirmed. Found the belt wrapped around the motor. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Independence, Ohio 44131

Marie V

Job Details: 02/21/2022

"Cc that the unit started beeping that theres moisture coming in unit. Found gasket are broken. Both fresh food section, office will contact once they have eta on the parts; ordrng 1 8201809 (Gasket) and 1 2307902 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4EB02

Near East Cleveland, Ohio 44112

Manny

Job Details: 02/21/2022

"Cc oven light no coming on when you open the door, verify and light no coming on when door opens but it does when light is pressed on console, noticed door light switch stuck, pushed the switch and it got unstuck, remove cover to verify that the switch is not damaged, light is coming on when door opens, opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KBS0

Near Willoughby, Ohio 44094

Joe O

Job Details: 02/21/2022

"Cc: error code, dentedFound 2 dents in lower floor of tub. Found error codes f8e4(float switch). Found unit leaking from damaged tub. Needs tubTub out of stock. Office to reschedule ; ordrng 1 W11409866 (Tub assembly)"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Mentor, Ohio 44060

Joe O

Job Details: 02/21/2022

"Cc: out of balanceFound suspension rods worn. Needs suspension rods; ordrng 1 W10780048 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Geneva, Ohio 44041

Dan

Job Details: 02/21/2022

"Customer complaint that unit is not heating, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, Ohio 44123

Manny

Job Details: 02/21/2022

"Replaced console, opt test no ok, unit starts connecting to factory Wi-Fi and stays stuck retrying, unplug unit and reconnected issue persist after disconnected and reconnected , call tech line spoke to Chris he told me just unplugged the unit 5 times and that stops the Wi-Fi set up, unplugged unit 3 more times Wi-Fi setup stopped, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ

Near Mentor, Ohio 44060

Brian M

Job Details: 02/21/2022

Cc of noise Found noise coming from ice maker. Unit is not hooked up to water so its cycling Turned icemaker off OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI7FVCXWY00

Near North Royalton, Ohio 44133

David R

Job Details: 02/21/2022

"Cc unit FF freezing items. Took temp, set at 40* reading 33. Set defrost to automatic 8 hour. Thermistor reading out of range and right door gasket ripped. Gave estimate, customer paid SVC only. Do not order parts. ; ordrng 1 WPW10267346 (Harness) and 1 W10830055 (Gasket) and 1 WP12791416 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Westlake, Ohio 44145

Angel

Job Details: 02/21/2022

"Replaced motor, and control board ran a calibration and auto test and unit started screeching when it went into a spin will need belt as well replaced from truck stock. Opt test ok.; used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW

Near Cleveland Heights, Ohio 44112

Jason N

Job Details: 02/21/2022

"Cc unit stopped in mid cycle. Plugged unit in, found unit stuck in drain out mode due to oversuds condition, canceled cycle. Ran auto test cycle, all functions passed. Advised customer to reduce detergent usage to 1/4c or less. Op test good."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, Ohio 44060

Corina H

Job Details: 02/21/2022

"CC that the unit get off balance, does not finish, pipes band when filling. Ran diag F7e4 Basket Re- engagement. Checked underneath the bolt is tight. Ran a manual spin and agitate, good. Ran a calibration. Started a cycle no unusual noises. Advised cust to wrap the clothes around the outside of the basket and 1-2 tablespoons of he detergent. Hammer arrestor will stop the hammering. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Madison, Ohio 44057

Dan

Job Details: 02/21/2022

"Installed new ice maker , op test no good , found fill tube frozen, unit needs new valve, part is out of stock so not scheduling return appointment ; ordrng 1 W11455388 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Fairview Park, Ohio 44126

Gabriel P

Job Details: 02/21/2022

Customer complaint that it was not dispensing ice cubes only crush but it started working so he was wondering if there is a bad switch call whirlpool, he said customer may had a ice jam or arm jam but cant no longer diagnose issues working as design

We serviced a

MAYTAG DRYER

Model DE312

Near Painesville, Ohio 44077

Joe O

Job Details: 02/21/2022

"Installed belt, pulley, and rollers. Ran test cycle. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB450WQ0

Near Painesville, Ohio 44077

Joe O

Job Details: 02/21/2022

"Cc: loud in spin, leakingFound bearings loud in hand spin. Found unit leaking from tub seal. Needs bearing and seal kitCustomer does not want to repair at this time.; ordrng 1 W10435302 (bearing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, Ohio 44136

David R

Job Details: 02/21/2022

"Cc unit making loud noise. Noise coming from Damper assembly. Ordering; ordrng 1 WPW10479155 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Highland Heights, Ohio 44143

Jason N

Job Details: 02/21/2022

"Cc unit coding f0e4Ran diagnostics, verified f0e4 for spin speed limited by temperature. Ran manual valve tests, confirmed cold and hot are connected properly to unit. Unit needs valve thermistor. Replaced valve assembly using customer supplied part. Ran auto test cycle. All functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Highland Heights, Ohio 44143

Jason N

Job Details: 02/21/2022

"Installed drive parts. Ran auto test cycle, no abnormal sounds heard. Op test good."

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Willoughby, Ohio 44094

Jason N

Job Details: 02/21/2022

"Cc unit not draining and making a strange noise underneathRan cancel drain out, can hear object in drain pump impeller and then pump just hums. Pulled drain pump, found ceramic piece in pump. Reassembled and rested, drain pump only humming, not pumping. Unit will need drain pump replaced. ; ordrng 1 WD19X25187 (Drain pump)"

We serviced a

KENMORE REFRIGERATOR

Model 106.5959299

Near Westlake, Ohio 44145

Angel

Job Details: 02/21/2022

Replaced icemaker made sure it cycled and filled also replaced switch bracket. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, Ohio 44109

Manny

Job Details: 02/21/2022

"Cc unit not filling up only makes a noise, found unit in an emergency drain, cleared and set unit into service diagnostics, found code F8E1 for long fill no fill and F7E5 for shifter fault, replaced shifter and noticed drain hose sitting too low in a stand pipe, advise customer to keep drain hose elevated. Elevated hose but it will still need a longer stand pipe, ran test cycle unit is working properly, opt test ok"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 02/21/2022

"Found hose not tightened all the way correct issue,opt test ok also unit turn on"

We serviced a

WHIRLPOOL DRYER

Model WED5300VW0

Near North Olmsted, Ohio 44070

Angel

Job Details: 02/21/2022

"Cc that unit was getting to hot or wont dry good and now it doesnt turn on. Tested unit and it would not turn on but heating element starts getting hot. Tested the power and has correct power going to unit. When taking off back panel i noticed that they were restricting the air when they push the dryer back the vent was getting smashed and restricting the air I tested the thermal fuse and was open also tested element and was shorted. Replaced element and thermal fuse from truck stock tested unit and passed. Explained to customer they were going to have to fix the vent to a way they wont smash it because they could have the same problem again and cause clothes not to dry as well. Opt test ok.; used 1 279838 (Element), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG WASHER

Model MVWX6565DW1

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 02/21/2022

Cc that unit was not agitating. Ran diagnostics and no error codes. Tried agitating in diagnostics and it would not agitate. Tested capacitor and was good unit will shifter replaced. Explained to customer that unit is starting to have a small leak from the gearcase customer needed washer fixed explained to her that if unit starts being loud later on down the road it will need gearcase replaced. Replaced shifter ran a calibration and auto test and passed. Unit is working as should. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Painesville, Ohio 44077

Corina H

Job Details: 02/21/2022

"CC that the unit does not finish a cycle and makes a loud noise. Confirmed. Found the cold water not coming in. And the shifter not shifter. Will need a new shifter and valve. ; ordrng 1 W11127357 (Valve) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, Ohio 44055

Angel

Job Details: 02/18/2022

"Cc that unit is making loud noise when washing. Started a wash and could not hear the sound. So looked underneath and unit was full of gearcase oil, will need gearcase, belt, cam, and also ordering capacitor and shifter because they were full of gearcase oil as well. Ordering parts.; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter) and 1 W11428524 (Capacitor)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Sheffield, Ohio 44054

Marie V

Job Details: 02/18/2022

Replaced capacitor. Ran calibration. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD618ESS01

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 02/18/2022

Cc that the lights are out. Confirmed. Found freezer light needed to be replaced. Replaced freezer light. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 02/18/2022

"Ran diagnostic found all thermistor good and fan baffle good as well explain customer about blocking vent and cannot find a failure issue with unit advise to monitor,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 02/18/2022

Cabinet was damage on the left side ask customer what he wants to do and he said thats fine so started taking unit apart and wants I got the back panel out and harness disconnect from tub he came downstairs and said he change his mind advise him to next not to do that we do not like to do double the work so put back together and re ordering cabinet ; ordrng 1 W10676680 (Cabinet)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland, Ohio 44102

Gabriel P

Job Details: 02/18/2022

"Replace led light,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHV04

Near Cleveland, Ohio 44134

Gabriel P

Job Details: 02/18/2022

"Unit need leveling correct issue also noise is normal,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, Ohio 44134

Gabriel P

Job Details: 02/18/2022

Found no power on outlet need and electricians

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFB00

Near Lorain, Ohio 44052

Angel

Job Details: 02/18/2022

Cc that unit was frosting up in freezer. Verified and had a little frost in the center of the door company from stewards appliance came out and sealed the cabinet with silicone and around the gasket and got better but still had some frost buildup. I looked around the door and found the the freezer door was missing a washer on hinge making the door sag a little installed washers on the hinge and door lifted and also steamed gasket to have a Better seal around the cabinet. Opt test ok.; used 3 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HW3

Near Parma Heights, Ohio 44130

Marie V

Job Details: 02/18/2022

"Cc that the unit does not heat. Confirmed. Put kill a watt meter on , unit is drawing 6.7 amps. Unit will need new magnetron. Cust will call whir to see if they help with the repair. ; ordrng 1 W11230995 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Garfield Heights, Ohio 44125

Marie V

Job Details: 02/18/2022

"Cc that the unit did not finish the cycled and left the blanket wet. Ran diag found error code F0E5 off balance load detected. Asked cust if the unit was shaking a lot he said yes. Explain that unit stop because it was off balance. When that happens you have to pause the unit rearrange the blanket and started back up. If the unit cancels the cycle, run a drain and spin. Op test ok calibrated unit."

We serviced a

MAYTAG REFRIGERATOR

Model MFC2062DEM00

Near Independence, Ohio 44131

Marie V

Job Details: 02/18/2022

"Cc that the water comes out very little and makes a noise. Confirmed. Unit will need filter head. Cust will order part and install himself. Op test ok; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, Ohio 44147

Gabriel P

Job Details: 02/18/2022

Customer complaint of leaking threw ice chute dispenser try doing the 2 tablespoons of water test for ice chute door seal and it leak did not hold ordering ice chute ; ordrng 1 WPW10577864 (Ice chute)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, Ohio 44104

Gabriel P

Job Details: 02/18/2022

"Found service pointer shifter replace and found belt stretch replace also found off balance load delete error ran calibration ; used 1 W11239857 (BELT), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PHS69EJSS0

Near Painesville, Ohio 44077

Dan

Job Details: 02/18/2022

"Customer complaint of ice build up on freezer section floor m confirmed, found evaporator drain tube clogged, cleared, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Avon, Ohio 44011

Angel

Job Details: 02/18/2022

Cc that unit was leaking on the left corner on floor. Verified put unit into a rinse and took off front panel after about 10mins there was a puddle of water but coming from the back of unit removed unit from cabinet and found it was leaking from the drain hose connection clamp was loose. Removed hose cleaned hose reinstalled and retightened clamp properly tested unit again and did not leak anymore. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Cleveland, Ohio 44113

Angel

Job Details: 02/18/2022

"Cc that unit was not making ice. Checked temperatures and freezer was at -2* and ff section was at 34*. Ran diagnostics and tested ice maker and passed checked heater and was good as well and fill tube was not frozen. Checked the ice box fan in diagnostics as well and was not running checked on control board to see if on the P9 connector was sending the 12vdc and it was will need ice box fan replaced. Ordering part; ordrng 1 W11407678 (Icebox fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Mentor, Ohio 44060

Dan

Job Details: 02/18/2022

"Customer complaint that ice maker is not working and unit is freezing food in fresh food section, fresh food section temperature at 29 degrees at the bottom, ice maker is receiving 120vac , unit needs new ice maker, air damper , and control; ordrng 1 242303002 (Air damper) and 1 A01078804 (Cntrl) and 1 241642534 (Ice maker)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Eastlake, Ohio 44095

Dan

Job Details: 02/18/2022

"Customer complaint of noise when agitating, ran diagnostics found f0e5( off balance load detected) error code, confirmed noise, found a quarter stuck in agitator, removed, found hub stripped out, installed new hub, op test good ; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Mentor, Ohio 44060

Dan

Job Details: 02/18/2022

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, heater is not working, found heater open, installed new heater, op test good"

We serviced a

GE WASHER

Model GUD27GSSM2WW

Near Painesville, Ohio 44077

Dan

Job Details: 02/18/2022

"Customer complaint that unit is not spinning and leaking, ran drain and spin cycle, unit spins, drain pump is working, ran normal wash cycle, unit filled and agitated, switched to drain and spin, units drained and began spinning, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

GE DRYER

Model GTD72EBSN0WS

Near Willoughby, Ohio 44094

Corina H

Job Details: 02/18/2022

Replaced the heater. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Painesville, Ohio 44077

Joe O

Job Details: 02/18/2022

Installed dispenser drawer and valve. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

David R

Job Details: 02/18/2022

"Shifter and actuator good. Got a stuck key and main control fault as well. Canceled and reset unit. Cleared error codes. Ran diagnostics and calibration, unit is working good. Found a coin stuck in between impeller. Removed. Unit is running normal. Ran a normal cycle as well to test. Good. Op test ok.*** if occurs again, based on error codes would suggest replacing main control"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS1

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 02/18/2022

"Cc unit LF large burner not working Found no power from L on infinite switch to burner. Replaced infinite switch. Tested burner operation, both elements heating up. Op test good."

We serviced a

WHIRLPOOL DRYER

Model GEW9200LW0

Near Aurora, Ohio 44202

Joe O

Job Details: 02/18/2022

Installed element. Tested. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, Ohio 44023

Jason N

Job Details: 02/18/2022

Installed main board and UI. Ensured all functions started properly. Op test good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Kirtland, Ohio 44094

Corina H

Job Details: 02/18/2022

"CC that there is a burning smell. Confirmed. Found something burnt on the heater. Ran a calibration scrubbed the heater. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Parma, Ohio 44134

David R

Job Details: 02/18/2022

"Replaced main control and UI, harness and a surplus motor w11026785. Ran diagnostics test cycle and factory cycle. Ran a quick wash, good. Only worked 1-2 times then F7E1 popped up. Order motor, shifter and cap; ordrng 1 W11395618 (Cap) and 1 W11026785 (Motor) and 1 W11395618 and 1 W11481722 (Shifter)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Mantua, Ohio 44255

Joe O

Job Details: 02/18/2022

Found new panel damaged. Re ordering panelPanel out of stock. Office to reschedule ; ordrng 1 W11490883 (Panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Solon, Ohio 44139

Corina H

Job Details: 02/18/2022

Model serial tag are missing part of the CC that the unit is not washing well. Started a cycle. Found the spray arms full of food. Will need the upper and lower spray arms. Cust can install parts; ordrng 1 WPW10448645 (Spray arm) and 1 WPW10491331 (Spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Garfield Heights, Ohio 44125

David R

Job Details: 02/18/2022

"Replaced parts, tub assembly ring, ran diagnostics and heavy duty, bulky sheets options for more water. Good. Unit is leveled. Good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lyndhurst, Ohio 44124

Corina H

Job Details: 02/18/2022

Replaced the heater. Opt test ok

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