We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Garfield Heights, OH 44125
Bill
Job Details: 12/06/2023
"Changed damper, opt test good."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Bill
Job Details: 12/06/2023
"Cc no water dispensing, confirmed cc last visit. I changed out the valve and the filter housing. Tried to run the dispenser, had very little water movement. Removed filter and tried again, same result. Problem is with the copper supply line running from under sink to unit. Advised customer that they will need to contact a plumber to replace cutoff valve and copper supply line."
We serviced a
JENN-AIR RANGE
Model JES9800CAB00
Near Westlake, OH 44145
Angel
Job Details: 12/06/2023
Cc that oven was not holding temperature. When I arrived she stated it was not heating and the oven was off only the timer was running. So I set oven to preheat to 350* and inserted her squash she had to bake and watched it for about 25mins and oven never lost temperature and it was cycling on and off as should.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS3
Near Westlake, OH 44145
Angel
Job Details: 12/06/2023
"Cc that unit is not cleaning dishes. Ran unit and pump is running but its running weak causing the issue. Will need new pump installed. Gave customer estimate and decided not to proceed.; ordrng 1 WPW10780877 (Pump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Westlake, OH 44145
Angel
Job Details: 12/06/2023
Cc that unit is leaking from the front right corner. Verified and found that unit is leaking from the back and coming out the front of the unit. Removed unit from spot and its leaking from the top left hand corner. Will need new tub. Office to reschedule; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/06/2023
"Cc unit leaking water in ff section Found water leaking down from clogged freezer defrosted drain tray, drain is iced over. Cleared ice from drain tray and drain hole. Cleaned up ice in freezer section. Ensured good flow though. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 12/06/2023
"Installed gearcase, belt, pulley and shield. Ran test cycle and calibration. All functions passed. No abnormal noise. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near South Euclid, OH 44121
Jason N
Job Details: 12/06/2023
"Installed pump/motor. Ran test cycle, all functions working properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/06/2023
"Cc unit lid lock not working, fault code appearsCustomer stated they need to push down the broken side of the lid to get the unit to start. Confirmed left side of lid is broken. Unit will need lid replaced. ; ordrng 1 W11259006 (Lid)"
We serviced a
GE REFRIGERATOR
Model GNE25JMKFFES
Near Painesville, OH 44077
Jason N
Job Details: 12/06/2023
"Cc water tube to ice maker brokeCustomer states they had water leaking from the ice maker water tube and had to shut off the water to the unit. No broken tubing found on initial inspection. Turned water supply on, found pinhole in water supply lead tube to inlet. Unit will need tube lead replaced. Quoted customer repair cost. ; ordrng 1 WR02X13774 (Tube lead)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Mentor, OH 44060
Jason N
Job Details: 12/06/2023
"Cc unit does not work at all Ran diagnostics, found fault code f8e4 for overflow. Found drip pan float sensor disconnected. Reconnected and ran test cycle. All functions passed, no issues found with unit."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Painesville, OH 44077
Jason N
Job Details: 12/06/2023
"Cc unit will not start, fault code appearsRan diagnostics, found fault code f7e1 for tachometer missing or wrong signal. Ran test cycle, found unit only buzzing in agitation and spin. Unit will need capacitor replaced. Found service pointer W11632927 for unit will not run cycle/gfci fault. Serial number and effective date checked good. Replaced capacitor using truck stock part. Cleared code and reran test cycle, all functions passed. Op test good. ; used 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Madison, OH 44057
Jason N
Job Details: 12/06/2023
"Cc unit making grinding noises, not finishing cycles.Ran diagnostics test cycle. Found unit drive hub worn, washplate spinning in spin cycle. Found drive shaft both teeth worn down as well. Unit will need drive hub and gearcase replaced. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Mentor, OH 44060
Dan H
Job Details: 12/06/2023
"Customer complaint that unit is not heating, confirmed, found centrifugal switch not closing , unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Painesville, OH 44077
Dan H
Job Details: 12/06/2023
"Installed new evaporator fan cover, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Mentor, OH 44060
Dan H
Job Details: 12/06/2023
"Installed new power supply board, op test good"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGET3065KFA
Near Painesville, OH 44077
Dan H
Job Details: 12/06/2023
"Installed new element, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW4A
Near Jefferson, OH 44047
Dan H
Job Details: 12/06/2023
"Customer complaint of chemical smell, freezer section temperature at 0 degrees, freezer section at 30 degrees, unit is in an unheated garage, smell was old citrus in fresh food section , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model AGR6603SFS0
Near Conneaut, OH 44030
Dan H
Job Details: 12/06/2023
"Customer complaint that oven is not heating, oven temperature sensor is good, started bake for 350 degrees, bake burner lit, temperature after preheat at 355 degrees, burner shut off and relit , unit is maintaining temperature, unit is operating as designed"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Geneva, OH 44041
Dan H
Job Details: 12/06/2023
"Customer complaint that unit stops mid cycle, started normal dry cycle, found door switch not working properly, unit needs new door switch ; ordrng 1 WPW10237959 (Door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Madison, OH 44057
Dan H
Job Details: 12/06/2023
"Customer complaint of f8e4 error, confirmed, found a small amount of water in drip tray, emptied, started normal wash cycle, unit filled and began washing, no leaks found, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Cleveland, OH 44120
Bill
Job Details: 12/05/2023
"Cc unit not working, confirmed cc. Pulled diagnostics error codes, unit had three error codes relating to the pressure switch and a code for com failure from control to Ui. Cleared codes and tried to run diagnostics auto test. Unit could not complete test. Gave customer estimate for new condition board. Customer chose not to continue repairs at this time.; ordrng 1 W11032117 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS4
Near Lorain, OH 44052
Angel
Job Details: 12/05/2023
Cc that unit is not drying dishes or plastic bowls. Ran diagnostics no error codes than ran a auto test to check function of heater and its functioning as should. Explained to customer the issue of trying to wash plastic bowls in dishwasher and to make sure to use rinse aid and prime the water before starting dishwasher opt test good.
We serviced a
GE REFRIGERATOR
Model GSHF5KGXECCC
Near Lorain, OH 44053
Angel
Job Details: 12/05/2023
Cc that the paddle on the dispenser sometime works and sometimes they have to hit it more than once for it to work and that unit is making a loud humming noise. Verified and unit will need paddle checked for paddle and its discontinued and for the humming noise I could not duplicate sound; ordrng 1 WR17X12128 (Paddle (discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Cleveland, OH 44124
Corina B
Job Details: 12/05/2023
CC that the unit is not cooling. Confirmed. Found a ball of ice in the evaporator. Will need a new evaporator and compressor ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Madison, OH 44057
Dan H
Job Details: 12/05/2023
"Customer complaint that unit is not working properly, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, canceled, ran drain and spin cycle, unit drained and spun, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM0
Near Euclid, OH 44132
Dan H
Job Details: 12/05/2023
"Customer complaint that fresh food section door is not closing, confirmed, adjusted door, op test good"
We serviced a
MAYTAG DRYER
Model MED5500FW0
Near Rock Creek, OH 44084
Jason N
Job Details: 12/05/2023
"Cc unit not heating Checked power to unit, good at 245v L to L. Checked all thermals. Found heater element coil reading open. Unit will need heater element replaced. Quoted customer repair cost. ; ordrng 1 WP8544771 (Element)"
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS1
Near Painesville, OH 44077
Jason N
Job Details: 12/05/2023
"Cc unit not starting Found top door switch not making contact, interior light staying on the entire time. Quoted customer door switch replacement. ; ordrng 1 W10269460 (Switch) and 1 W10727360 (Switch) and 1 W10269458 (Switch)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Cleveland, OH 44106
Manny
Job Details: 12/05/2023
"Cc unit catch on fire, verified and paint peeling off, non repairable calling Wpl tl spoke to butch, called safety to document spoke to Kisha, unit sent for review."
We serviced a
WHIRLPOOL WASHER
Model WFW6605MC0
Near Lorain, OH 44053
Angel
Job Details: 12/05/2023
Cc that unit was not unlocking. Confirmed drain pump was clogged up. Unit was stacked and in a spot that was impossible to take the dryer out. So he had some guys help me out to fix unit. Took apart unit and found drain pump clogged cleaned it out tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Lorain, OH 44053
Angel
Job Details: 12/05/2023
"Replaced control board, ui and shelve the shelve still has the issue where it pops off on one side but from what I can see everything looks good unless liner is warped or expanded on that area customer stated they will try to call Whirlpool to see what they say opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Grafton, OH 44044
Marie V
Job Details: 12/05/2023
"Cc that the unit is leaking from water valve. Confirmed is cracked. They will send to whirlpool for approval.; ordrng 1 WPW10279866 (Water valve) and 1 WPW10238100 (Water valve) and 1 W10311524 (Air filter)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Wickliffe, OH 44092
Dan H
Job Details: 12/05/2023
"Customer complaint of clanking noise, started normal dry cycle, No unusual noises heard, inspected rollers, pulley, and blower wheel, all good, unit is operating as designed"
We serviced a
MAYTAG RANGE
Model MGS8800FZ2
Near Seven Hills, OH 44131
Bill
Job Details: 12/05/2023
"Cc unit sometimes fails to ignite in oven, could not confirm. Made small adjustment to spark igniter, tested for several cycles. Unit operated as intended; ordrng 1 W10860916 (Dsi) and 1 WPW10324262 (Spark igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ3
Near Brecksville, OH 44141
Bill
Job Details: 12/05/2023
"Cc not holding temp, confirmed cc. Using a temp probe, brought unit up to 350. After about 5 mins at 350, unit started cooling. Watched as internal temps dropped over 100 degs. Ordered new probe and control board. Follow to install probe and control scheduled for 12/11. Also ordered burner knob, knob out of stock. Customer will install knob when it arrives.; ordrng 1 W11517331 (Knob) and 1 W11564644 (Control) and 1 W10833885 (Probe)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Parma, OH 44134
Bill
Job Details: 12/05/2023
"Cc noisy operation, confirmed cc. Found that at full speed evap fan was vibrating against back wall and panel, insulated fan housing using insulation tape. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brecksville, OH 44141
Bill
Job Details: 12/05/2023
"Cc does not feel the ff door is sealing, confirmed cc. Found gap in between the seal and cabinet. Steamed gasket, opt test good."
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/05/2023
Replaced the hinges. Opt test ng. Will need the receivers and the panel ; ordrng 1 W11402947 (Panel) and 2 W11568982 (Receivers)s
We serviced a
WHIRLPOOL RANGE
Model WFE505w0JZ4
Near Garrettsville, OH 44231
Corina B
Job Details: 12/05/2023
CC that the gasket is not staying in place. Confirmed. Found the gasket holes from the frame are lining up on the left hand side. Called t/l Andrew. T/l is advising Cust to call customer service
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Windham, OH 44288
Corina B
Job Details: 12/05/2023
CC that the front right burner is not lighting and the oven does . After heating for 350* waiting after 15 minutes. At 300* will need a control and temperature sensor. ; ordrng 1 W11126814 (Control) and 1 WPW10181986 (Sensor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FNAH01
Near Kent, OH 44240
Corina B
Job Details: 12/05/2023
Replaced the led lights. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Streetsboro, OH 44241
Corina B
Job Details: 12/05/2023
"CC that the unit is dead. Confirmed. Dryer needs to be dropped. Ordering a control, ui and drain pump. ; ordrng 1 W11325573 (Ui) and 1 W11322883 (Control) and 1 W11458345 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model krmf706ess01
Near Aurora, OH 44202
Corina B
Job Details: 12/05/2023
"Checked both evaporators good frost patterns. Ohmed out the freezer thermistor in ice water 8.3k ohms. 8.3 k ohms per BJ is about 36-37* holding the thermistor is 2.08 k ohms is about 70* will need a new harness. ; ordrng 1 W11249952 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/05/2023
Replaced the valve and filter housing. Tested. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
David R
Job Details: 12/05/2023
"Replaced main control and bake ignitor. Ran diagnostics, convection is working now. Owners manual in baking, cycles between the convection fans, convection element and bake element. Running 350* good, pushed to 400*, tested. Good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Broadview Heights, OH 44147
David R
Job Details: 12/05/2023
Replaced bake element. Ran bake at 350*. Testing good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5VHEXVB03
Near North Royalton, OH 44133
David R
Job Details: 12/05/2023
"Replaced control, harness, heater test good. All functions good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Ridgeville, OH 44039
David R
Job Details: 12/05/2023
"Cc unit not cooling, different problem. The whole fridge is a no cool. Dual evap. FF and FZ both 70* no frost pattern. Checking comp. Warm, good amps. Checked pressures and used nitrogen. Could not find leaks. Failed components. Sealed System Repair. Giving estimate for Comp, Evap, Drier. Customer not going ahead with repair.; ordrng 1 W11492867 (FF evap) and 1 W10832994 (Comp) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near North Ridgeville, OH 44039
David R
Job Details: 12/05/2023
"Cc unit not cooling, different problem. The whole fridge is a no cool. Dual evap. FF and FZ both 70* no frost pattern. Checking comp. Warm, good amps. Checked pressures and used nitrogen. Could not find leaks. Failed components. Sealed System Repair. Giving estimate for Comp, Evap, Drier. Customer not going ahead with repair. ; ordrng 1 W11492867 (FF evap) and 1 W10832994 (Comp) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near LaGrange, OH 44050
David R
Job Details: 12/05/2023
"Replaced both controls, bracket, solenoid, motor and coupling. Was a bad motor. Good. Ice dispensing and working now. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Avon Lake, OH 44012
Angel
Job Details: 12/05/2023
"Cc that unit would get to 350* and than later on the temperature would just drop. Got to ignitor to verify and noticed it was kind far apart from burner so I adjusted the ignitor tested unit by letting it preheat to 350* and let it turn on and off multiple times to make sure it would reignite to keep temp at temp set and got to the point where it would just spark ordering igniter, spark module and harness.; ordrng 1 W11524031 (Igniter) and 1 W11162730 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near South Euclid, OH 44121
Manny
Job Details: 12/05/2023
Replace door opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE381LVS0
Near Willoughby, OH 44094
Jason N
Job Details: 12/05/2023
"Cc unit RF inner burner not working Ran burner test, confirmed single inner and incomplete dual operation. Checked burner coil resistance, found inner coil reading open. Unit will need surface burner replaced. Quoted customer repair cost. ; ordrng 1 W11517959 (Element-surf)"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Cleveland, OH 44143
Jason N
Job Details: 12/05/2023
Installed bake element. Ran bake test to 360 degrees. Good preheat. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/05/2023
Installed hinge screws. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/05/2023
Installed bake element. Ran bake test to 350 degrees. Good preheat. Op test good.
We serviced a
AMANA REFRIGERATOR
Model ART308FFDW10
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/05/2023
"Cc gaskets coming off, verified and both gaskets coming off, replaced with pre Id advise customer the it will take time for gaskets to fully expand and for any wrinkles to go away. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44120
Manny
Job Details: 12/05/2023
"Cc unit takes 2 hours per cycle if not longer, verified and unit shut off before got to the spin, tilted back and cap leaking, replaced cap and shifter with TS unit started spinning the shut off again checked control and control is shorted, unit needs main control ; ordrng 1 W11603810 (Control), used 1 W11428524 (CAPACTIOR), and 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS1
Near Olmsted Township, OH 44138
Marie V
Job Details: 12/05/2023
"Cc that the unit is making a humming sound , door does not open by it self and need to replace filters. Confirmed humming noise and door issue, called BJ, unit will need interlock assembly. Also filters are cleaned but gave cust part number for the future. ; ordrng 1 W11244495 (Interlocks), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Berea, OH 44017
Marie V
Job Details: 12/05/2023
"Cc that unit has a red light on panel. confirmed that light is telling time to replace filter. Showed cust where is the filter , how to replace and gave part number for filter as well. Also showed cust how to reset light when filter is replaced. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Olmsted, OH 44070
Marie V
Job Details: 12/05/2023
"Replaced wiring harness. And tested unit, ran diag, no codes, allowed diag to finish cycle. Took temps 168*. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Fairview Park, OH 44126
Marie V
Job Details: 12/05/2023
Cc that unit is getting frost on fresh food section evap again. Confirmed took cover off and read thermistors reading warmer than is supposed to. Needs new thermistor. ; ordrng 1 W10837236 (Thermistor harness)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44144
Manny
Job Details: 12/05/2023
"Cc unit making a noise and not draining, verified and noise coming from pump removed pump and a Bobby pin came out checked pump for any other objects and cleared, remounted pump and ran test cycle opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Lakewood, OH 44107
Marie V
Job Details: 12/05/2023
Cc that the oven is ot getting to temp. Used thermal couple and stared bake at 350* high was 1 - 350* and low 317 . Too low. Calibrated to 10* higher . tested oven going from 370* low 325*. Verify thermometer for cust. Is right on 350*. Op test ok
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Bay Village, OH 44140
Angel
Job Details: 12/05/2023
Replaced bake element tested by preheating unit to 350* opt test good. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Avon, OH 44011
Angel
Job Details: 12/05/2023
Replaced control board tested function of damper and it was still not getting enough voltage from control board even though the control board was supplying the 12vdc. Called tech line spoke with Leon explained issue and unit will go under review they will get in contact with customer for any further information.
We serviced a
WHIRLPOOL RANGE
Model WMH32519HZ09
Near Rocky River, OH 44116
Marie V
Job Details: 12/05/2023
"Cc that control panel numbers are not clear enough. Explain cust that unit is working as designed . Called tech line spoke to Adrian. Unit is working as designed"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
David R
Job Details: 12/05/2023
"Cc unit blinking not passing wash cycle. Canceled cycle out. Went into diagnostics. Found Shifter error, suds error, lid unlock error, and no fill long fill error. Went through components individually, lid is unlocking and locking, cold and hot water both good incoming, not shifting to agitate but will spin. Tested and will need actuator. Gave estimate ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rocky River, OH 44116
Marie V
Job Details: 12/05/2023
"Cc that unit is freezing food in fresh food section and freezer had some frost. Ran diag step 1 and 2 both showing 01 pass. The ice on freezer is under food. Changed temp on freezer to 1*. And adjusted drawer on fresh food section. Advice cust, to monitor. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HC3
Near Bedford, OH 44146
Bill
Job Details: 12/05/2023
"Changed blower wheel, opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Beachwood, OH 44122
Bill
Job Details: 12/05/2023
"Cc upper rack wheel broken off, confirmed cc. Changed rack adjusters. Explained to customer how they work. Opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near South Euclid, OH 44121
Jason N
Job Details: 12/05/2023
"Cc unit needs top panel replaced due to damageUpon inspecting on new top panel. Found several scuffed areas on corners and slight dimples in right side. Customer accepted these small imperfections, does not want to reorder, wants panel installed. Installed top panel. Ran test cycle, all functions working properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Shaker Heights, OH 44122
Jason N
Job Details: 12/05/2023
"Cc unit did not finish cycle, displayed fault code. Ran diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran test cycle, found unit will only buzz in agitation and spin. Unit will need capacitor replaced. Replaced motor capacitor using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44135
Manny
Job Details: 12/05/2023
"Recover refrigerant, replaced compressor, and filter, placed in a 29in vacuum and holding for 15 minutes, charged with 47g of R600 pressure holding at 2 psi, good frost pattern on evap, unit is cooling, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 12/05/2023
"Cc of unit not filling up with water then showing h2o Ran diag found error codes F9e1 not draining , fae4 diverter cannot find position fae2 vent wax motor electrical problem f8e2 fill valve f1e1 control failure f9e2 drain issue. Try unplugging fan, does not works, verify auto test on diag, failed, unit will need new control; ordrng 1 W11506011 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/05/2023
"Installed console and UI control. Ran test cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Willoughby, OH 44094
Jason N
Job Details: 12/05/2023
"Installed lid, main control, latch and strike. Ran test cycle and calibration. Found drive belt squealing during spin. Replaced drive belt using truck stock part. All functions passed. Op test good. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Mentor, OH 44060
Dan H
Job Details: 12/05/2023
"Customer complaint that unit is not cooling, plugged unit in, compressor and condenser fan are running, evaporator fan is running, no frost pattern forming on evaporator , system has a leak, unit needs new evaporator and filter drier; ordrng 1 W11578004 (Evaporator) and 1 W11506619 (Lokring) and 1 W11504450 (Lokring) and 1 W11109499 (Drier) and 1 W11504445 (Lokring) and 1 W11504447 (Lokring)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Mentor, OH 44060
Dan H
Job Details: 12/05/2023
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0, fresh food section thermistor is reading out of range, unit needs new fresh food section evaporator cover assembly, customer does not want repair; ordrng 1 W11395558 (Evap cvr assem), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Painesville, OH 44077
Dan H
Job Details: 12/05/2023
"Cleared fresh food section evaporator , installed new control, drain pan, and evaporator fan/thermistor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details: 12/05/2023
"Customer complaint that unit is dripping from dispenser, confirmed, unit needs new valve and filter housing ; ordrng 1 W11645245 (Valve) and 1 W11162042 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Ashtabula, OH 44004
Dan H
Job Details: 12/05/2023
"Customer complaint of grinding noise, confirmed, found pulley grinding, installed new cam kit and shifter, grinding noise went away, now unit is skipping right to done, unit needs new harness, installed new harness, op test good ; used 1 W10721967 (PULLEY), 1 W11481722 (actuator), and 1 W11643701 (Harness) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Angel
Job Details: 12/04/2023
Cc that unit will not start and give an error code. Verified and found bad actuator replaced actuator tested unit opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 12/04/2023
Cc that unit is locked and wont open. Confirmed lid is locked. Ran diagnostics and unit had error code F5E1 and F5E2 both for latch. Replaced latch tested unit opt test good.
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Lorain, OH 44052
Angel
Job Details: 12/04/2023
"Replaced gearcase, actuator, cam and agitator with drive block. When removing everything underneath noticed drive motor pulley is damaged from belt; ordrng 1 W10889172 (Drive motor) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Bedford Heights, OH 44146
Corina B
Job Details: 12/04/2023
"CC that the gasket is ripped, the door has a thud noise. No noise when opening and closing the door, gasket is torn. Will need a new gasket; ordrng 1 W10830274 (Gasket)"
We serviced a
MAYTAG DISHWASHER
Model MDBTT50AWW
Near Newbury, OH 44065
Jason N
Job Details: 12/04/2023
"Cc unit door handle stuck, door will not closeOpened door panel found handle latch assembly broken. Assembly will need replaced. Quoted repair cost. ; ordrng 1 WPW10130695 (Latch assembly)"
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS05
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/04/2023
"Cc unit keeps clicking when using the LR burnerConfirmed when LR burner is in use, unit continually sparks on all burners. Tested other burners operation. All other burners checked good. Unit will need ignition switch harness replaced. ; ordrng 1 WPW10475149 (Module-spk) and 1 W11561436 (Harness)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Bedford, OH 44146
Corina B
Job Details: 12/04/2023
CC that there is a burning smell. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. checked the vent clear. The inside of the dryer is clean. Advised Cust to call dryer vent wizard. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Corina B
Job Details: 12/04/2023
"CC thats there is a noise in the agitate. Confirmed. Found the washplate spinning freely. Tightened the bolt. Advised Cust if comes loose again will need a new Washplate; ordrng 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Highland Heights, OH 44143
Jason N
Job Details: 12/04/2023
"Installed reservoir/filter head. Ran dispense test, checked for leaks. No leaks, dispense test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near South Euclid, OH 44121
Jason N
Job Details: 12/04/2023
"Cc unit does not agitate or spin Found unit drain hose laying on floor, draining into floor drain. Mounted onto side of washtub. Advised customer drain hose cannot lay on the floor, unit will not advance cycles properly. Ran diagnostics, found code f8e1 for low/no fill. Cleared code and ran test cycle, all functions passed. Op test good."
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Avon, OH 44011
Marie V
Job Details: 12/04/2023
"Cc that the unit will power on but it will not start. Confirmed, found belt came off. Corrected , pulley is in good conditions, advise cust not to over load unit to avoid issue. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Lakewood, OH 44107
Marie V
Job Details: 12/04/2023
"Cc that unit stared squeaky and now is making a noise. Confirmed, found rollers and pulley worn out. Replaced from T/S, belt , rollers and pulley. Cleaned out lint inside unit and blower wheel. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC3
Near Perry, OH 44081
Dan H
Job Details: 12/04/2023
"Installed new drain hose, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Painesville, OH 44077
Dan H
Job Details: 12/04/2023
"Customer complaint of blinking lights, ran diagnostics found f9e1(long drain) error code, found drain hose kinked and inserted more than 4 in drain stack, corrected, op test good"
We serviced a
WHIRLPOOL RANGE
Model SF367LXSB2
Near Painesville, OH 44077
Dan H
Job Details: 12/04/2023
"Customer complaint of gas smell, no gas smell noticed, no leaks found on exposed lines, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Mentor, OH 44060
Dan H
Job Details: 12/04/2023
"Customer complaint that unit is not cooling and display is just flashing, plugged unit in, display is not flashing, compressor and condenser fan are running, evaporator fan is running, frost pattern formed, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Amherst, OH 44001
Angel
Job Details: 12/04/2023
"Cc that unit is not heating. Tested unit and confirmed issue, tested power good. Found that heating element was open will need element replaced. Ordering part.; ordrng 1 WP3387747 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"