Near Perry Township, OH 44081
Jeff M
Job Details: 11/17/2020
REFRIGERATOR GE GSL25JSTABS The freezer drain was plugged I remove the frost with the same gun unit tested good
Near Chardon, OH 44024
Joe O
Job Details: 11/17/2020
DISHWASHER MAYTAG MDBH989AWB1 "Cc: not drainingCustomer states at the end of cycle unit will still have standing water. Found standing water in unit. Found no water entering from fill valve. Found unit does not have drain loop under sink. Advised customer on drain loop. Ran drain. Ran
Near Chesterland, OH 44026
Joe O
Job Details: 11/17/2020
REFRIGERATOR MAYTAG MFF2258FEZ03 Installed switch. Op test ok
Near Columbia Township, OH 44028
Corey L.
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL KRSC703HBS00 "Cleared ice completely, replaced fan with housing and thermistor, drain clear, op test good"
Near Cleveland, OH 44105
Joe O
Job Details: 11/17/2020
WASHER AMANA NTW4516FW3 Installed suspension rods and motor. Ran atpuot test and calibration. Op test ok
Near Painesville, OH 44077
Jeff M
Job Details: 11/17/2020
WASHER WHIRLPOOL WTW4850HW1 Customer complaint is the unit tripped the breaker once. I came out tested the machine everything works fine the unit is operating as designed cannot find an issue
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/17/2020
WASHER ROPER RAL5144AL0 Cc: not spinning clothes outFound sock stuck in drain pump. Removed sock. Ran test cycle. Op test ok
Near Cleveland, OH 44119
Joe O
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Cc: not cooling properly Customer states the unit start, would cycle on and off, then shut off and would not cool. Stated there was a noise(sounded like unit dropping ice). Found temps in freezer at 15 degrees, ff at 65 degrees. Found frost buildup in re
Near Kirtland, OH 44094
Joe O
Job Details: 11/17/2020
WASHER WHIRLPOOL MVWC565FW2 "Cc: not finishing a cycle, not getting hot waterFound error f8e1(long fill no fill) f7e5(shifter fault) f0e5(off balance load). Found drain hose ran into the floor. Advised customer on drain. Ran auto test and calibration.found unit is getting hot water.
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 11/17/2020
WASHER WHIRLPOOL MVW6230HW0 Installed new part unit tested good
Near Orange, OH 44122
Jason N
Job Details: 11/17/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap harness and evap cover. Cleared ice and frost from evap and drain tray. Advised customer to allow several hours for ff section to return to desired temps. Op test good.
Near Chagrin Falls, OH 44022
Dan H
Job Details: 11/17/2020
DRYER SAMSUNG DV431AEWXAA01 "Customer complaint of squealing noise, confirmed, found idler pulley seizing, installed new pulley , op test good ; used 1 DC93-00634A (Pulley) from stock"
Near Cleveland, OH 44113
Corina B
Job Details: 11/17/2020
WASHER WHIRLPOOL WFW5620HW0 Serial number does not match. Called office. CC that the unit does not turn on. Ran diag no codes. Ran an encoder test failed. Will need a new ui; ordrng 1 W11319991 (cntrl-elec)
Near Streetsboro, OH 44241
Jason N
Job Details: 11/17/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc some burners not lightingConfirmed only center burner is sparking and lighting. Reaplced spark module using customer supplied pre Id part. Burner op test good, all burners sparking and igniting."
Near Streetsboro, OH 44241
Jason N
Job Details: 11/17/2020
WASHER MAYTAG MVWC565FW2 "Cc unit doing random things, not working correctlyCustomer stated unit does not seem to consistently cycle. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Advised customer use 2tbl. Detergent max, use spin and drai
Near Streetsboro, OH 44241
Jason N
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed door hinges. Adjusted unit leveling. Door closing good, patches properly. Started wash cycle then cancel drain. Op test good."
Near University Heights, OH 44118
Corina B
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced the diffuser. CC that the food is freezing in the bottom. Called t/l Ed asked if the meat drawer has to be inline with the produce drawers, it does. Advised cust to lower the deli drawer. Set temp to correct temp. Optest ok"
Near Franklin Township, OH 44240
Jason N
Job Details: 11/17/2020
DISHWASHER KITCHENAID KDFE304DSS0 "Cc unit leakingRan wash test cycle, noticed residual water path under unit. About 10 min in, dripping from main pump seal above OWI sensor. Unit needs wash pump/motor assembly. Customer not repairing, estimate only."
Near Aurora, OH 44202
Corey L.
Job Details: 11/17/2020
FREEZER FRIGIDAIRE LFFH17F3QWA "Bench tested compressor to be sure and compressor is good, I did not find compressor open, jumped cold control and unit kicked on, ran 10 minutes until good frost pattern, unit needs cold control, when removing starter it fell apart so new starter sent i
Near Concord Township, OH 44077
Jeff M
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL WDF510PAYB6 The pump has damage on the seal it appears that the seal was never pressed in properly at the factory I cannot fix it it is a potential leak waiting to happen part needs to be re-ordered; ordrng 1 WPW10482480 (pump&motor)
Near Sheffield, OH 44054
Gabriel P
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH00 "Replace led lights,opt test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 11/17/2020
DISHWASHER KITCHENAID KDPM704KPS0 "Cc still leaking from left side. Raised legs up. Made sure gaskets were on all the way, good. Took off vent fan and put back on to make sure it wasn’t out of place. Nothing looks out of place or damaged. Let unit run a normal cycle with dishes in and pod
Near Parma, OH 44134
David R
Job Details: 11/17/2020
RANGE WHIRLPOOL WFG320M0BB2 "Called customer, said unit is good as of now. Do not want us to come out at this time; saved tckt"
Near Westlake, OH 44145
Gabriel P
Job Details: 11/17/2020
RANGE KITCHENAID KESS907SSS02 "Replace switch,opt test ok"
Near Cleveland, OH 44109
David R
Job Details: 11/17/2020
WASHER WHIRLPOOL WTW4816FW2 Cc unit not changing cycles. Found no fill long fill error code. Customers drain hose runs right into the ground. Let customer know that a stand alone pipe the height of the washer is needed per owners manual for unit to work correctly. It’s not changing
Near Westlake, OH 44145
Gabriel P
Job Details: 11/17/2020
WASHER MAYTAG MVWC565FW1 "Found same error code as before motor fault,calling tech line, he had me run manual test on agitator notice it was not agitating and the basket was moving found cam not correctly installed it was on me sorry have to replace new cam the previous one was d
Near Westlake, OH 44145
Gabriel P
Job Details: 11/17/2020
COOKTOP ELE KITCHENAID KCED600GBL01 "When arrive customer say the electrician was going to be there in 20 minutes check voltage to blower 0 voltage checked voltage from L1 to neutral 0 and l2 to neutral 0 and the electrician checked voltage from L1 to ground 120 and L1 to neutral 120 I told
Near Lakewood, OH 44107
David R
Job Details: 11/17/2020
RANGE FRIGIDAIRE FGGF3054MFE "Cc bake not working. Found ignitor ash white and not sending correct amps up to control. Replaced from, t/s. Tested, good. Op test ok; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44135
David R
Job Details: 11/17/2020
RANGE WHIRLPOOL WFG535S0JV0 "Cc fire in oven. Fire in oven, caused a lot of cosmetic inside damage as well as damage to the bake and broil components. Customer used fire extinguisher and that go all over and inside components as well. Unit is not repairable. Callled safety team and
Near Lakewood, OH 44107
David R
Job Details: 11/17/2020
WASHER MAYTAG MVWC415EW1 "Cc unit not spinning, customer already replaced actuator. Checked and found hub stripped. Replaced from t/s. Tested. Diagnostics and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
Near Aurora, OH 44202
Corey L.
Job Details: 11/17/2020
DISHWASHER MAYTAG MDB4949SHZ1 "Customer complaint dw not working correctly, found float switch open fault, float was a little bound up but easily pulling up made it slide freely, advised avoid washing with fiberous food items still on plate, started and canceled cycle twice after com
Near Willowick, OH 44095
Corina B
Job Details: 11/17/2020
RANGE AMANA AGR5630BDB1 CC that the oven does not keep temp. Turned oven to 350* took temp 15 minutes after the buzzer. Temp in range. Advised cust to wait 10-15 minutes after the buzzer to insert the food. . Optest ok.
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 11/17/2020
REFRIGERATOR MAYTAG MFI2570FEZ08 Customer complaints of a noise show me a video sound like the compressor so I force it into defrost the the compressor it start it ask customer if that was the noise he said yes then is normal I told him when defrost is done compressor will start and it w
Near Rootstown Township, OH 44266
Jason N
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Cc unit freezing product in ff section.Customer also stated water dispense is slow, thinks water lines are frozen. Had to change temps to 3 to keep from freezing. Did not see any frozen product in unit at this time. Tested water dispense, water dispense
Near Auburn Township, OH 44023
Corey L.
Job Details: 11/17/2020
MICROWAVE JENN-AIR JMD2124WS "Accessed mag then found Mag was damaged, did not see a fuse but fuse was on order slip, reordering both mag and fuse; ordrng 1 W10138793 (fuse) and 1 W10278022 (magnetron)"
Near Oberlin, OH 44074
David R
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Replaced drain pump. Tested. Good. Op test ok
Near Shalersville Township, OH 44266
Jason N
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Cc unit interior lights outConfirmed top ff leds and freezer led lights are not illuminating. Replaced freezer led module using customer supplied pre Id part. Illumination returned to freezer and ff section. Op test good.
Near Bedford Heights, OH 44146
Dan H
Job Details: 11/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Installed new user interface , op test good"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 11/17/2020
RANGE WHIRLPOOL MGT8720DS00 "Customer complaint of discoloration on cooktop, found grease build up by burners(see pics), quoted customer to replace, customer refused to pay service call; ordrng 1 W10336319 (Cooktop), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
Gabriel P
Job Details: 11/17/2020
DISHWASHER AMANA ADB1700ADW0 Unit was in lock mode correct issue opt test ok
Near Cleveland, OH 44124
Dan H
Job Details: 11/17/2020
DISHWASHER KITCHENAID KUDS30IXWH1 "Customer complaint that stopped working, no buttons on user interface are working, found control and harness burned, unit needs new control and harness , customer does not want repair ; ordrng 1 WPW10380685 (CNTRL) and 1 W10195525 (Harness), used 1 SHI
Near Warrensville Heights, OH 44128
Dan H
Job Details: 11/17/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 "Customer complaint that unit is not draining, found chopper blade broken off and lodged in drain pump, installed new drain pump , op test good"
Near Eastlake, OH 44095
Corina B
Job Details: 11/17/2020
REFRIGERATOR MAYTAG MSD2572VEB01 "CC that the unit is still not cooling. Tapped the control, thermostat turned on. Will need a thermostat. ; ordrng 1 WP2315562 (thermostat 8765), used 1 SHIPPING (shipping and handling) from stock"
Near Willoughby, OH 44094
Corina B
Job Details: 11/17/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that err comes up when starting the machine. Ran diag f0e5 off balance load. Ran a drain and spin. Started the washer several times, no code. Optest ok."
Near Garrettsville, OH 44231
Jason N
Job Details: 11/17/2020
RANGE WHIRLPOOL WFE320M0EB2 "Cc unit RF burner not workingFound RF burner element open. Replaced element using customer supplied pre Id part. Ran burner op test, good heat, op test good."
Near Concord Township, OH 44077
Corey L.
Job Details: 11/17/2020
WALL OVEN GE JT3500SF3SS "Customer complaint oven won’t work too or bottom for more than a few seconds before beeping and displaying f97, f97 lower cooling fan too slow fault, wires were good into harness, replaced sensor and blower with part sent, op test good"
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/17/2020
REFRIGERATOR KENMORE 1069555782 "Cc unit not coolingCustomer stated after multiple power outages, unit would not turn back on to cool, but lights were on inside. Unit then started cooling again later that day. Turned thermostat on and off and few times, letting compressor start back up
Near Mentor, OH 44060
Joe O
Job Details: 11/17/2020
REFRIGERATOR FRIGIDAIRE FGUS2642LF0 "Cc: intermittently turning on and off, sy ce in displayFound error code sy ce(communication error). Found unit cycling on and off. Checked power. Found unit is not loosing power. Relay on control clicking open and shut. Needs main control. Customer does
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 11/16/2020
REFRIGERATOR GE GYE22KSHHSS "Cc unit leaking from door in dispenser areaCustomer had water turned off, ice maker turned off and emptied. Could not see actual issue, but customer stated it was slowly leaking down back of dispenser and pooling in tray. Turned water back on, tested dis
Near Andover Township, OH 44003
Jeff M
Job Details: 11/16/2020
RANGE FRIGIDAIRE LGGF3042KF The racks are flexing super easily almost like there’s no hardness to the metal. Needs new racks in the meantime customer is going to call Frigidaire. These racks can’t hold no more than 5 to8 pounds before they slip. Customer can install; ordrng 1 31649
Near Newbury Township, OH 44065
Brian M
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Cc of grinding noise Found diffuser to be extremely loud when opening and closing Needs diffuser ; ordrng 1 WPW10594330 (Damper)
Near Jefferson, OH 44047
Jeff M
Job Details: 11/16/2020
WALL OVEN GE JGRP17BEW4BB "Igniter has failed needs new igniter customer wants a second igniter as a back up; ordrng 2 4342528 (ignitor)s, used 1 SHIPPING (shipping and handling) from stock"
Near Novelty, OH 44072
Brian M
Job Details: 11/16/2020
DISHWASHER MAYTAG MDB7959SKZ0 Cc unit not washing Found error for wash motor not running Ran auto test found unit to be just humming Needs wash pump ; ordrng 1 W11416363 (Wash pump)
Near Euclid, OH 44117
Corey L.
Job Details: 11/16/2020
WASHER KENMORE 110.9257821 "Customer complaint washer bangs around when stopping in spin, other company replaced clutch they think, confirmed banging, found brake sticking, quoted to replace brake and drive tube W10820043 customer does not want repair at this time ; used 1 SHIPPING
Near Mentor, OH 44060
Jason N
Job Details: 11/16/2020
RANGE HOOD WHIRLPOOL WVW51UC0FS1 "Cc unit buttons still rusting on new control Customer showed pop, purchase date shows out of period, but she said it was delivered a month later. Customer states the new buttons are starting to rust/discolor like the old buttons.Called wp techline, Chris
Near Painesville, OH 44077
Jeff M
Job Details: 11/16/2020
RANGE HOTPOINT RGB745BEH4WH "Igniter has failed needs replaced.; ordrng 1 4342528 (ignitor), used 1 SHIPPING (shipping and handling) from stock"
Near Grafton, OH 44044
David R
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced parts. Tested Icemaker calling for water, good no leaks. Tested dispenser, good, no leaks. Op test ok"
Near Burton Township, OH 44021
Brian M
Job Details: 11/16/2020
DISHWASHER GE PDT715SYN0FS Cc unit wont power on Found outlet not supplying proper voltage plugged unit into another outlet Ran auto test OP Test Ok Advised to have outlet inspected
Near Elyria, OH 44035
David R
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced parts. Tested good, op test ok"
Near Cleveland Heights, OH 44121
Joe O
Job Details: 11/16/2020
RANGE WHIRLPOOL WGG745S0FS02 Cc: leaking gasCustomer had dominion gas company out. Dominion determined the rear left and right burners are leaking. Need manifold; ordrng 1 W10806878 (manifold)
Near Pepper Pike, OH 44124
Jason N
Job Details: 11/16/2020
REFRIGERATOR MAYTAG MFI2569VEM1 Installed damper and gasket. Ran damper op test. Op test good.
Near Bay Village, OH 44140
Gabriel P
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replace parts opt test ok
Near Broadview Heights, OH 44147
Corey L.
Job Details: 11/16/2020
WASHER WHIRLPOOL MVWC415EW0 "Customer complaint washer is loud in later spin, confirmed found bearings failed, quoted to replace gearcase W11454372, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) from stock"
Near Perry, OH 44081
Jeff M
Job Details: 11/16/2020
DISHWASHER KENMORE 665.13833K601 "The unit is leaking needs a door seal customer wants an extra one so we are ordering two door seals and the dispenser is not operating needs a new dispenser; ordrng 2 W10542314 (door seal)s and 1 WPW10224428 (dispenser), used 1 SHIPPING (shipping and han
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW "Customer complaints temperature doesn’t seen found unit on defrost mode but temperature was 37 to 42 degrees on fridge on the coldest setting cause it was in defrost the temperature will drop adjust temp on freeze to minimum to allow more cool air also t
Near Parma, OH 44134
Corey L.
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID MBF2258DEH00 "Customer complaint she couldn’t hear compressor but seems to be cooling fine, temps were 1 frz and 39 ff, unit was in standby, changed temp colder and fans turned on, compressor could be heard by kick plate, advised cleaning dust from behind kick plate,
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 11/16/2020
MICROWAVE AMANA MVH230L/01 "Customer complaint mw not heating, confirmed, found mag failed, magnetron is discontinued, unable to repair unit, left part number with quote to install if found"
Near Brook Park, OH 44142
Corey L.
Job Details: 11/16/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint lid cracking by hinge, confirmed left hinge failed cracking lid, unit needs left hinge also, will install lid on return visit; ordrng 1 W11401116 (HINGE LEFT)"
Near Mentor, OH 44060
Joe O
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHB02 Cc: frost build up in freezerCustomer stated unit was frosting up around light switch. Unit stopped frosting up prior to us coming out. Customer stated they thought about canceling but wanted to ensure there wasn’t still an issue. Could not locate air lea
Near Brook Park, OH 44142
Corey L.
Job Details: 11/16/2020
DISHWASHER MAYTAG MDB8959SKW0 "Customer complaint not draining, ran diagnostics found f9e1 no drain, started drain drain just buzzing, metal clip on fin broken, drain pump needs replaced, drain pump sent was damaged, reordering; ordrng 1 W11497943 (DRAIN PUMP)"
Near Cleveland, OH 44132
Joe O
Job Details: 11/16/2020
RANGE JENN-AIR COULD NOT LOCATE "Could not find model number. Spoke with BJ, could not service unit due to no model number. BJ stated to just walk away and don’t charge svc."
Near Cleveland, OH 44113
Jason N
Job Details: 11/16/2020
REFRIGERATOR GE GTL18JCPDRBS "Cc unit not coolingCustomer stated he had to defrost the freezer coils recently, and it started working, but he thinks there is a defrost issue. Checked defrost circuit, found defrost bimetal physically popped open. Unit needs defrost bimetal. Checked de
Near Dorset, OH 44032
Jeff M
Job Details: 11/16/2020
DRYER WHIRLPOOL WED5620HW1 Customer sent me a picture of the water that accumulated under the dryer I took the entire machine apart I did not find any damp spots and 17 but I did walk outside and the venting was completely plugged which would cause the moisture it’s being evaporate
Near Geneva, OH 44041
Jeff M
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker fan is not running correctly needs a new icemaker fan; ordrng 1 W10846539 (evaporator fan blade), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Jason N
Job Details: 11/16/2020
DRYER WHIRLPOOL WED8300SW0 "Cc unit not heatingRan dryer op test, tumbles but does not heat. Checked power in to unit, found 0v between L1 and L2. L1 to N and L2 to N reading 123v. Outlet is new install, seems miswired. Advised customer to contact electrician to determine power iss
Near Beachwood, OH 44122
Jason N
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit LH ff door dented. Replaced LH f door and ui control using customer supplied pre Id parts. Test all door dispense functions, all tested good. Customer satisfied with appearance. Op test good."
Near Strongsville, OH 44136
Corey L.
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced door, op test good, no leaking after 4 cups filled, retrained gasket to door, applied petroleum jelly to top corner to help train and advised to monitor and they may need to re-apply"
Near Columbia Township, OH 44028
Corey L.
Job Details: 11/16/2020
REFRIGERATOR KITCHENAID KSSC36QTS08 "Customer complaint fridge leaking underneath, confirmed found cracked 5/16 water line, quoted to repair using ts fitting, ok, replaced, op test good; used 1 WR02X11330 (5/16 UNION) from stock"
Near Bainbridge, OH 44023
Brian M
Job Details: 11/16/2020
DISHWASHER GE GDT545PSJ4SS Reset power unit turned on Ran test cycle OP Test Ok
Near Cleveland, OH 44110
Joe O
Job Details: 11/16/2020
DRYER AMANA NED4655EW1 "Cc: not drying, noiseFound belt shedded, and idler pulley worn out. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Painesville, OH 44077
Jeff M
Job Details: 11/16/2020
DISHWASHER WHIRLPOOL WDP370PAHW0 Installed new part unit tested good
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Found icemaker continuously cycling not stopping or asking for water need and ice maker replaced from t/s ,opt test ok ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 11/16/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QS3 Cc unit not defrosting Plugged in defrost heater OP Test Ok
Near Shaker Heights, OH 44120
Jason N
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03 "Cc unit not cooling enough in freezer sectionCustomer states brand new unit, ice cream is staying soft in freezer. Temped unit, ff section is 38 degrees, freezer product at 15 degrees. Note: this unit is in a un-heated garage. Advised customer that this
Near Columbia Station, OH 44028
David R
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Defect in new door on mullion strip holder. Ordering door; ordrng 1 W10919641 (dor-fip)
Near Cleveland, OH 44113
Jason N
Job Details: 11/16/2020
DISHWASHER FRIGIDAIRE FDB126RBB1 "Cc unit not always filling with afterCustomer states unit will sometimes fill with water at cycle start, sometimes it won’t and will wash without water. Cycled unit through cycle phases, not filling at start of cycle, checked float switch, found float/sw
Near Mantua, OH 44255
Brian M
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Installed icemaker Ran error check OP Test Ok
Near Cleveland, OH 44106
Joe O
Job Details: 11/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Installed oven sensor. Ran test bake. Still getting f3e0 error code. Ohmed out sensor from control. Sensor checks good at 1120 ohms. Needs control.Control shows out of stock. Office to reschedule; ordrng 1 W11258611 (cntrl-elec)
Near North Olmsted, OH 44070
Corey L.
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Customer complaint ice maker not working, confirmed, found e2 I’m error for harvest time out, tried harvesting and it timed out again, I’m WPW10764668 failed, quoted, customer does not want repair at this time ; used 1 SHIPPING (shipping and handling) fr
Near Geneva Township, OH 44041
Jeff M
Job Details: 11/16/2020
DRYER MAYTAG MGD6230HW0 Left side has huge damage cosmetic. Needs a new cabinet ; ordrng 1 W11417441 (CABINET )
Near South Euclid, OH 44121
Joe O
Job Details: 11/16/2020
WASHER MAYTAG MVWC565FW2 "Cc: not spinningCustomer stated when washing a bath mat it was too heavy for the unit and it would not spin. Found error codes f0e5(off balance load). Advised customer on loading. Ran auto test and calibration. Ran drain and spin. Unit is very well balan
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/16/2020
DRYER WHIRLPOOL WED6200SW0 "Cc: burning smell, noiseFound idler pulley worn. Found debris melted to heating grate. Needs idler pulley; ordrng 1 8547174V (pulley-idr2573), used 1 SHIPPING (shipping and handling) from stock"
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 11/16/2020
DRYER SAMSUNG DV45H7000EW/A2 "Cc: not drying, no heatFound no heat. Ohmed out element. Found element at .95 ohms. Found element receiving proper power at 248v. Needs element.Customer does not want to repair at this time"
Near Cleveland, OH 44113
Jason N
Job Details: 11/16/2020
DISHWASHER KENMORE 665.15113K215 "Cc unit not drying and water not draining properlyRan diagnostics, no codes stored. Ran diagnostics cycle in entirety. No codes at end, heater element turned on. Drain water from unit, coming up through sink disposal, customer stated disposal does not wo
Near Streetsboro, OH 44241
Brian M
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed shelfs
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/16/2020
DISHWASHER KITCHENAID KDFE104HPS0 All connectors are good pump is running and valve working also drain pump working no issue found
Near Cleveland, OH 44113
Corina B
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 "CC that the unit is freezing food in the ff section. Found the evap has a partial frost pattern. Checked gages 0 psi low, high 90 psi equalized at 30 psi amp drawl . 75 used nitrogen 140 with soap bubbles no leaks. Called t/l Chris unit is non repairable
Near Kent, OH 44240
Brian M
Job Details: 11/16/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc unit leaking Found drain pan clogged Removed clog OP Test Ok
Near Brimfield Township, OH 44240
Brian M
Job Details: 11/16/2020
DRYER WHIRLPOOL WGD4815EW Installed burner
Near Avon, OH 44011
Corina B
Job Details: 11/16/2020
FREEZER KITCHENAID KRMF706ESS01 Replaced the rail. Optest ok