We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB03
Near Westlake, OH 44145
Angel
Job Details:
10/18/2023
"Cc that unit stopped making ice. Verified temps and they were good checked ice maker and found it got stuck halfway, replaced it with the new ice maker made sure it cycled opt test good."
We serviced a
WHIRLPOOL WASHER
Model wtw5057lw0
Near Parma, OH 44129
David R
Job Details:
10/18/2023
"Found old belt came off and laying on floor. Replaced belt and pulley. Found some coins in between agitator, removed. Ran diagnostics. Good. All components working. Unit is a floor that slants to left, advised to raise feet up or put wood shims underneath. Left food. Good. Ran diagnostics. All components working. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Chagrin Falls, OH 44022
Manny
Job Details:
10/18/2023
"Cc unit makes a gurgling sound, verified and sounds normal, showed customer the list of possible noises he could hear from the unit, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Euclid, OH 44123
Dan H
Job Details:
10/18/2023
"Customer complaint that unit is not heating, confirmed, found outlet missing a leg of power, advised customer that they need an electrician to correct power supply"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Strongsville, OH 44136
Corina B
Job Details:
10/18/2023
Replaced the ui. Tested the clock. And preheated the ovens. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Cleveland Heights, OH 44118
Joe O
Job Details:
10/18/2023
Cc: no powerFound loose connection to control. Re seated connection. Tested. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model CAE2745FQ1
Near Cleveland, OH 44108
Jason N
Job Details:
10/18/2023
"Cc unit will not start a cycle Ran diagnostics, found code f5e1 for lid switch fault. Ran auto test cycle, all functions passed. No issue found with unit. Checked coin box operation. Found microswitch slide is not being actuated by coin slide. Slide is missing parts that attach the two. Unit will need coil slide mechanism replaced. ; ordrng 1 W11126319 (Coin chute)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near North Olmsted, OH 44070
Marie V
Job Details:
10/18/2023
"Cc that dishes are not clean, water is 111* and soap not dissolving all the way. Ran diag found error code 4-3 motor electrical and 7-1 no heat, heater is working properly. Motor is working at this point but it can fail. Will replace motor, heating element is working , took temps after diag cycle 185*. ; ordrng 1 W11025157 (Pump motor) and 1 W11025157 (Motor)"
We serviced a
FRIGIDAIRE RANGE GAS
Model FCRG3052ASB
Near Euclid, OH 44123
Dan H
Job Details:
10/18/2023
"Customer complaint that carbon monoxide alarm went off and fire department said it was the stove, bake burner is in good shape, started bake for 350 degrees, burner lit, flames are even, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model HAV2557AWW
Near Parma, OH 44134
David R
Job Details:
10/18/2023
"Cc unit not spiking and electrical burning smell. Leaking from outer tub, inner tub chipping, Transmission seizing up and not allow unit to rotate and smell coming from overheating motor. Sending parts needed but are discontinued. 21001867 transmission assembly NLA Discontinued, 35-3700 Outer basket NLA discontinued, 21001529 Inner tub NLA Discontinued. Motor WP21001950; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Kent, OH 44240
Brian M
Job Details:
10/18/2023
Installed bin and icemaker OP Test Ok
We serviced a
GE REFRIGERATOR
Model CYE22TP2MFS1
Near Lakewood, OH 44107
Jason N
Job Details:
10/18/2023
Installed interface dispense board. Ran functionality tests. All functions working normally. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Independence, OH 44131
David R
Job Details:
10/18/2023
"Cc unit not cooling. FF 45* and FZ 5*. Took off deli drawer. Build up of ice on FF evap. Ordering pan kit, fan and harness.; ordrng 1 W10633627 (Ff evap fan motor) and 1 WPW10277799 (Thermistor harness) and 1 W11457241 (Pan drip kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDG9606AWW
Near Brecksville, OH 44141
David R
Job Details:
10/18/2023
"Replaced idler, rollers and belt. Cleaned unit out of lint as well. Ran unit, good. Normal sounds and cycling heat. Good. Op Test Ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6605MW0
Near South Euclid, OH 44121
Joe O
Job Details:
10/18/2023
"Cc: not spinning clothes outFound no stored error codes. Ran drain and spin. Unit draining and spinning. Ran drain and spin with 4 wet bath towels. Unit well balanced, draining, and spinning. Advised customer of off balance load and pausing and adjusting. Unable to duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF19XXYK00
Near Broadview Heights, OH 44147
Bill
Job Details:
10/18/2023
"Installed and steamed new gasket, confirmed sill around freezer."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Warrensville Heights, OH 44128
Manny
Job Details:
10/18/2023
"Cc that unit only gets hot water found water reverse and valve defective, replaced valve, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG775H0HZ2
Near Aurora, OH 44202
Corina B
Job Details:
10/18/2023
"CC that the oven is not turning on. Confirmed. Found the burner outside of the regulator. Reinstalled the burner will not light. Will need a new burner, igniter and regulator ; ordrng 1 W10764654 (Burner) and 1 WPW10324262 (Igniter) and 1 W10919226 (Regulator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FMS00
Near Bratenahl, OH 44108
Marie V
Job Details:
10/18/2023
"Defrosted evaporator, replaced fan blade and bimetal l, verify airflow going to fresh food section. Is good. Advice cust to allow 24 hours for unit to reach normal temps. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBS207SSS04
Near Strongsville, OH 44136
Bill
Job Details:
10/18/2023
"Cc unit slow to pre heat, confirmed cc. Lower elements working but weak, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 2 WPW10131825 (Sensor)s and 2 WPW10207398 (Element)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Shaker Heights, OH 44122
Manny
Job Details:
10/18/2023
"Cc unit not heating, verified and igniter broken, replaced igniter with pre Id, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Streetsboro, OH 44241
Brian M
Job Details:
10/18/2023
Installed valve Advised to watch ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near South Euclid, OH 44121
Joe O
Job Details:
10/18/2023
"Cc: not allowing selections intermittentlyFound error. Does f9e2(water ring detected) f5e1(lid lock fault, lid is up )f0e5(overload) f2e1(stuck key) f6e2(communication error). Found intermittent selections. Needs control and uiCustomer does not want to repair at this time; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near South Euclid, OH 44121
Jason N
Job Details:
10/18/2023
"Cc unit not draining, door is locked.Ran spin and drain cycle, drain out is very slow. Pulled front panel and checked drain filter basket. Found filter basket full of plastic debris and animal hair. Cleaned filter basket and reinstalled. Ran spin and drain cycle, unit drained out properly. Op test good."
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44109
Marie V
Job Details:
10/18/2023
"Cc that unit is not heating, and timer is not spinning properly. Found unit is set to airfluff, knob is cracked. Will need timer as well.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Strongsville, OH 44136
Bill
Job Details:
10/18/2023
"cc lights not working, confirmed cc. Changed module, unit suddenly started spazzing out. Called wp tech line. Ordered new control board and Ui.; ordrng 1 W10843055 (Control) and 1 W11387386 (Ui)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near North Royalton, OH 44133
David R
Job Details:
10/18/2023
"Cc unit not running, showing clean light, havent used in a while. Checked overfill pan, no water. Ran a normal cycle, started right up. Canceled after 5 mins. Drained. Did a test diagnostics, no error codes, ran through test, all components working. Good. Reset power to unit. Good. As of today. All components are working. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
Marie V
Job Details:
10/18/2023
"Cc that unit turned on by itself and smell electrical or something, took panel off, no burning marks, no smells, tilted unit all looking good. Plugged in unit, unit was on float mode. Explain cust if water coming in ti tub while off will activate flood mode to avoid a flood on the home. Cust was cleaning agitator inside then that happened. Tested unit on diag and ran auto test all working properly. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Westlake, OH 44145
Angel
Job Details:
10/18/2023
Reclaimed refrigerant replaced compressor and uv drier filter. Pressure tested unit again and could not detect any leaks so I did not replace ff section evaporator. Put unit into a vacuum and held at 30 vacuum. Recharged unit with 6.00oz of R134a and recommended customer to wait 24hrs for proper cooling and since I installed a uv drier filter if unit has a leak leak somewhere else I couldnt see we can detect it with the uv dye unless its a internal leak.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FSX00
Near Shaker Heights, OH 44120
Manny
Job Details:
10/18/2023
"Cc that unit is making noise and no cooling, verified and fan is loud and unit full of frost in the fz, slides are really stiff and not letting door close properly, unit needs evap fan and slides, both parts discontinued.; ordrng 2 2309297 (Slides(discontinued))s and 1 2306178 (fan-scroll(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Highland Heights, OH 44143
Joe O
Job Details:
10/18/2023
"Installed control, and element. Steamed out evaporator. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/18/2023
Cc that unit will not sense Found actuator arm broken Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/18/2023
Installed control and panel OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302EWH01
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/18/2023
Installed thermistor OP Test Ok Advised to watch. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
FRIGIDAIRE DRYER GAS
Model FFLG3911QW1
Near Strongsville, OH 44136
David R
Job Details:
10/18/2023
"Cc unit not heating. Ignitor not coking on. Unit is getting 120 but no voltage being sent down to heater. Found open thermostat, shorted control as well. Will need thermostats and main dryer control. Ordering.; ordrng 1 137032600 (Limiter) and 1 5304406099 (Safety thermostat) and 1 5304500453 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM00
Near North Ridgeville, OH 44039
Marie V
Job Details:
10/18/2023
"Cc that unit was not working, front panel was flashing, they turned off ice maker, unit later on stared working properly turned ice maker back on is working. Also some frost underneath freezer door. Confirmed found freezer door gasket ripped in 2 places, seal goes behind liner needs new door. Also found some ice on freezer evaporator, could be from door seal been broken. Cust will not replace door, op test ok; ordrng 1 LW10341279 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44120
Joe O
Job Details:
10/17/2023
"Cc: gaskets not sealing, popping out of doorsFound freezer over stocked, pushing out on the door. Door rubbing lower freezer floor. Adjusted door. Steamed out gasket. Advised customer on loading. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Cleveland, OH 44120
Joe O
Job Details:
10/17/2023
"Cc: not drainingRan drain and spin. Found error code f9e1(long drain). Found drain pump running, not pu,ping. Drain clear. Found gearcase leaking. Needs drain pump and gear case.Customer does not want to repair at this time ; ordrng 1 W11393685 (Gear case) and 1 W10876600 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5030MW0
Near Shaker Heights, OH 44122
Joe O
Job Details:
10/17/2023
"Cc: long dry times, no lint in lint screenFound no air flow outside vent. Was able to just pull blockage. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Mayfield Heights, OH 44124
Joe O
Job Details:
10/17/2023
Cc: not spinning out clothesCustomers drain is only about 1 foot off the floor. Ran test cycle. Unit filled and started washing. Found error code f8e1(long fill). Ran auto test. Re seated drain on stationary sink. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2023
"Customer complaint that unit is leaking, found undissolved pod in detergent dispenser causing dispenser to overflow, removed, op test good, advised customer to only use liquid or powder in disband to throw pods in bottom of basket"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2023
"Customer complaint of loud grinding noise and now unit is not working, Found unit stuck in continuous drain, canceled, ran drain and spin cycle, unit completed cycle, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MHWE300VW13
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2023
"Customer complaint that unit needs to be balanced it really rattles, suspension is good, unit is leveled, ran drain and spin cycle, No unusual shaking or rattling observed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WET4124HW0
Near Lorain, OH 44055
Angel
Job Details:
10/17/2023
"Cc that dryer will work but not the washer. Verified and its a dryer/washer combo, ui will not turn on. Took apart top panel of washer to get to the control board and found that a relay on the board was burnt. Unit will need board replaced office to reschedule part out of stock on my end.; ordrng 1 W11189137 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS2
Near Olmsted Falls, OH 44138
Marie V
Job Details:
10/17/2023
"Cc that unit is making a noise while washing. Replaced vent, noise still present, noise coming from motor. Will order motor.; ordrng 1 W11416362 (Pump moyor)"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bedford Heights, OH 44146
Corina B
Job Details:
10/17/2023
Replaced the sensor and control. Heated oven to 350*. Opt test ok.
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Fairview Park, OH 44126
Manny
Job Details:
10/17/2023
"Cc unit not heating, verified and heater goes off after a few and comes back on when unit cools down, customer has a 4 inch vent, connected to a 2 inch, causing low airflow, removed the vent and heater cycles on and off properly, advised customer to replace the 2 inch vent, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Maple Heights, OH 44137
Corina B
Job Details:
10/17/2023
Replaced the harness and drain pump. Tested. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Bedford Heights, OH 44146
Corina B
Job Details:
10/17/2023
"CC that the unit is not draining. Confirmed. Drain pump, will not turn on. Pump turned on after the water was out. Will need a new strike, control and harness; ordrng 1 W11568984 (Harness) and 1 W11624943 (Control) and 1 W11457841 (Strike)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Parma, OH 44134
Manny
Job Details:
10/17/2023
"C. That the unit is making a vibration noise, verified and can hear a faint vibration, took apart and could not find where vibration coming from, took apart and put together about 4 times, and noise no coming from inside but from outside of the cabinet the has a bit of separation and causes the noise, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Columbia Station, OH 44028
Marie V
Job Details:
10/17/2023
"Cc that the unit is making a grinding sound on the wash cycle and that is not agitating properly, and on a bigger load there was not enough water in it. Ran diagnostics no error codes, ran auto test hear belt sounds funny also unit is shaking a lot. Tilted unit and found oil at the pump. Removed cam and found belt needs replacement along with cam. Showed cust, gave estimate for cam and belt. Explain cust about gearacase, is not grinding but cant promise how long it will last, cust found washer almost same price of repair. Cust will buy new. ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44136
Marie V
Job Details:
10/17/2023
"Cc that unit is laking from bottom. Stared unit, can see floor stain with water. Took front panel off nd stared unit, no leaks, pulled unit out, verify tub, all good no leaks, i found both spray arms clogged with food particles. Will need to replace both, could be causing a wave action making unit leak from botton of door. Insulation on door has water stains as well. Ordering spray arms. ; ordrng 1 WPW10498900 (Top arms) and 1 W10837249 (Arm) and 1 WPW10503548 (Retainer)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brecksville, OH 44141
Corina B
Job Details:
10/17/2023
Replaced the control. Ran a calibration. Started a normal cycle twice. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Brian M
Job Details:
10/17/2023
Cc unit not powering on Found control getting power but green light notNeeds control ; ordrng 1 W11629911 (Control)
We serviced a
ELECTROLUX RANGE HOOD
Model EI36DD10KSA
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/17/2023
"Cc unit not operating Found unit getting power to board but nothing out but it possibly could be a faulty switch Can not get switch out with out damaging the top stainless According to look up switch alone is discontinued and requires a whole inside replacement part. Also advised that main control is discontinued ; ordrng 1 5304501214 (icon 36' chimney w) and 1 5304487433 (guide shoe kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Avon Lake, OH 44012
Angel
Job Details:
10/17/2023
"Tested unit for leak and found leak at evaporator. Discharged unit, Replaced compressor, evaporator and drier filter. Put unit into a vacuum held a 30 vacuum and recharged unit with 5.75oz of R134a. Recommended customer to wait at least 24hrs for proper cooling.; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Strongsville, OH 44149
Marie V
Job Details:
10/17/2023
"Cc that unit was leaking from door. Confirmed, followed water stains coming from door seal. Will need new.; ordrng 1 W11483553 (Door seal)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Parma, OH 44129
Corina B
Job Details:
10/17/2023
Replaced the gas valve. Tested. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bedford Heights, OH 44146
Brian M
Job Details:
10/17/2023
Cc unit leaked Ran test cycle could not duplicate a leak Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Avon Lake, OH 44012
Angel
Job Details:
10/17/2023
Replaced control board and belt tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Bill
Job Details:
10/17/2023
"Cc pump wont shut off, confirmed cc. Found code f3e1 pressure sensor, manually unlocked door. Unplugged unit, plugged back in. Pump stopped. Disconnected pressure hose and blew through it, no restrictions. Ordered new sensor, follow scheduled for 10/20; ordrng 1 WPW10448876 (Pressure sensor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Willoughby Hills, OH 44094
Jason N
Job Details:
10/17/2023
"Cc unit frosting up in freezer section Found some frozen surface condensation inside freezer section. Door gaskets checked good. Product is sitting in front of vent outlet, partially blocking airflow. Advised customer to avoid placing product directly in front of vent to slow proper airflow through section. No other issues found with unit, functionality tests passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTPA3
Near Pepper Pike, OH 44124
Jason N
Job Details:
10/17/2023
"Cc unit not working Found unit will not start a cycle, Start button on interface is no longer functional. Interface (W10111537) is discontinued. Unable to repair unit."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Garfield Heights, OH 44125
Jason N
Job Details:
10/17/2023
"Cc unit making a grinding/ clunking noise during agitationRan diagnostics, no codes stored. Ran test cycle, found abnormal noise coming from underneath. Checked under unit. Found pulley mount nut loose causing pulley and belt to contact belt shield. Some wear on belt. Tightened pulley mount nut and replaced drive belt using truck stock part. Ran test cycle, no abnormal noise heard. Op test good. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Jason N
Job Details:
10/17/2023
"Cc unit stopped making iceFound fill tube frozen up. Checked resistance to filter tube heater. Reading open. Unit will need freezer door replaced. Advised customer if repair approved, door will arrive in approx 4-6 weeks. Call office to schedule for installation when door arrives. ; ordrng 1 LW11037733 (Door-fip)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Parma, OH 44130
Corina B
Job Details:
10/17/2023
CC that there is moisture buildup on the freezer gasket. Confirmed. Ran step 35 J2-1 to j2-8 12.7 dcv and 23.9 ohms. Turned step 40 to constantly on. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Shaker Heights, OH 44120
Jason N
Job Details:
10/17/2023
"Cc unit draining out at the beginning of the cycleCustomer stated the unit will start draining before it actually fills and starts washing. Ran normal cycle, found unit will attempt to drain out for several minutes, fill with water through the dispenser, drain out again before filling and advancing to wash, no water is in the tub. Ran diagnostics, no codes stored. Called wp techline, Bruce, sounds like a software issue with main control, replace the main control. Quoted customer main control replacement cost. Customer declined repair at this time, estimate only. ; ordrng 1 W11322901 (Cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhw01
Near Cleveland, OH 44103
Jason N
Job Details:
10/17/2023
"Cc unit door not closing properly, popping openFound ff door gasket inner left side is not sealing to cabinet. Heated gasket and stretched to ensure good contact to cabinet. Checked all door gaskets, all checked good for proper seal. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44106
Manny
Job Details:
10/17/2023
"Cc that the washing is not advancing, verified and latch clicking, found code f5e1 for latch issues, customer will not proceed with the repair at this time; ordrng 1 W11307244 (latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44109
Manny
Job Details:
10/17/2023
"Cc unit not agitating, verified and found f9e1 for long fill, found hot water off, turned on and ran test opt test ok"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Cleveland, OH 44144
Manny
Job Details:
10/17/2023
"Cc that unit not working at all verified and not coming on, remove back cover and found thermal fuse open, replaced with TS#WP3392519, opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details:
10/17/2023
Replaced the suspension rods. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Mentor, OH 44060
Dan H
Job Details:
10/17/2023
"Customer complaint that door is crooked, confirmed, found one hinge damaged, installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV01
Near Painesville, OH 44077
Dan H
Job Details:
10/17/2023
"Installed new control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Parma Heights, OH 44130
Bill
Job Details:
10/17/2023
Changed Ui as advised by WP tech line. Advised customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY02
Near Cleveland, OH 44106
Jason N
Job Details:
10/17/2023
"Cc unit leaking Found ice buildup up on freezer bottom. Defrost drain tray iced over. Steamed out freezer and drain tray, checked for debris that may be blocking drain hole. Ensured good flow though. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near South Euclid, OH 44121
Corina B
Job Details:
10/17/2023
Replaced the hinges. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Fairport Harbor, OH 44077
Dan H
Job Details:
10/17/2023
"Customer complaint that unit is not making ice, Confirmed, ran ice maker diagnostics found e2(motor lost position) error, unit needs new ice maker , part is out of stock so not scheduling return appointment ; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, OH 44143
Jason N
Job Details:
10/17/2023
"Cc unit not drainingRan spin and drain cycle, unit spinning but not draining. Checked drain pump, found shaft receiver hole is rounded out, motor is unable to spin drain pump. Unit will need drain pump replaced. Quoted customer repair cost. ; ordrng 1 WP3363394 (Drain pump)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW3
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/17/2023
Customer no longer needed service
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Westlake, OH 44145
Angel
Job Details:
10/17/2023
Replaced inlet valve tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KWH1
Near North Olmsted, OH 44070
Marie V
Job Details:
10/17/2023
"Cc that done light on panel is not working. Took panel off, everything in place, testing panel found 2 cycles buttons are not working and done light comes from panel as well. Unit will need new control panel. Office will contact once they have eta on the part. ; ordrng 1 W11632729 (Panel)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Lakewood, OH 44107
Marie V
Job Details:
10/17/2023
"Cc that top is not sparking. Confirmed, found wire behind unit grounded, power going to ground. Corrected issue and replaced spark module. Tested all burners, working properly. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Manny
Job Details:
10/17/2023
"Cc that unit not heating, verified and ran test cycle and no no codes but no heat, took kick plate off and noticed a trickle of water coming from the motor gasket, unit needs pump motor ; ordrng 1 W11087376 (pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx986sihz02
Near Westlake, OH 44145
Angel
Job Details:
10/17/2023
Cc that unit stopped making ice completely. Ran diagnostics to check for error codes and found error code E2 motor lost position. So I ran step 57 to see if ice maker would cycle and it did not complete cycle. Unit will need ice maker replaced. Gave customer estimate and he stated he will try to fix himself.; ordrng 1 W11658802 (Ice maker)
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Rocky River, OH 44116
Marie V
Job Details:
10/17/2023
"Cc that unit was showing f9e1 and cant open door. Confirmed, theres some water at the drum. Removed all water and removed drain pump found a pin inside preventing impeller from spinning. Installed all parts back together, verify underneath, no leaks. Stared a cycle unit unlocked door, filling up agitating and draining. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Perry, OH 44081
Dan H
Job Details:
10/17/2023
"Customer complaint that unit goes to done immediately, confirmed, capacitor tests god, motor is working, unit needs new shifter and harness; ordrng 1 W11481722 (Shifter) and 1 W11643701 (Harness)"
We serviced a
WHIRLPOOL WASHER
Model MVW5430MW0
Near Rocky River, OH 44116
Marie V
Job Details:
10/17/2023
"Replaced latch. Started unit, spinning and operating. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Brook Park, OH 44142
Bill
Job Details:
10/17/2023
"Cc unit randomly turns on, could not confirm cc. Tried to go into diagnostics, screen went blank. Ordered control and Ui, follow up scheduled for 10/20; ordrng 1 W11419171 (Control) and 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
Angel
Job Details:
10/17/2023
"Cc that unit is not heatig at all. Confirmed cc, checked for power and power was good, so I took off back panel to check and found cutoff open. Replaced cutoff and hi limit thermostat and recommended customer to make sure vent is cleaned out because if not same issue will happen again opt test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Beachwood, OH 44122
Corina B
Job Details:
10/17/2023
Replaced the ui. Started a cycle. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
Manny
Job Details:
10/17/2023
Replace door opt test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN-0
Near Westlake, OH 44145
Manny
Job Details:
10/17/2023
"This magnetron has more rust than the previous one, reordering mag; ordrng 1 W11402082 (Magnetron)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details:
10/17/2023
Installed kit ties and used permagum to seal evaporator cover. Advised customer to monitor.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Painesville, OH 44077
Joe O
Job Details:
10/17/2023
Cc: not allowing selectionsFound control lock is the only button allowing selections. Unit allowed entry into diagnostics. Found all keys not functioning. Unit is not on its own dedicated circuit. Advised customer unit is suppose to be on its own dedicated circuit. Needs ui; ordrng 1 W11591400 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chagrin Falls, OH 44023
Brian M
Job Details:
10/17/2023
Installed icemaker and leds Reset power to reset icemaker codes Ran test harvest OP Test Ok on ice maker Leds are still out even after replacing Needs led board ; ordrng 1 W10830288 (Led board)
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
10/17/2023
Put the ms in and ran entitlement under 1 year per MS Cc unit only leaks on heavy loads Found customer using excessive amount soaps Advised on soap usage
We serviced a
GE REFRIGERATOR
Model PFSS6PKXBSS
Near Chardon, OH 44024
Joe O
Job Details:
10/17/2023
"Cc: not making iceFound ice maker is receiving proper power. Not cycling. Manually cycled ice maker. Ice maker struggling to cycle. Needs ice maker.; ordrng 1 WR30X10097 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS2
Near Chagrin Falls, OH 44023
Bill
Job Details:
10/17/2023
"Accidentally ordered the back panel of control board, not the board it self. Reordered part, had customer pay difference. Scheduled follow up for 10/20, have first part ordered in truck for return.; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFC022EVBL5
Near Novelty, OH 44072
Joe O
Job Details:
10/17/2023
Customer stated water line leaking. Stated it is the supply line. Advised customer we do not do anything with supply lines. Did not do anything so did not charge.
