Local Reviews
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Dan H.
OTR MICROWAVE WHIRLPOOL WML55011HS2 "Customer complaint that turntable pops of when in use, found turntable guide not sitting in groove properly, adjusted, op test good"
Brian M.
WASH/DRY STACK WHIRLPOOL LTE5243DQA Installed springs Ran test cycle with clothes OP TEST OK
Corina B.
WASHER MAYTAG MVWC565FW1 "CC that the unit will not go past the wash cycle. Ran diag F7E5 – SHIFTER FAULT. Ran a manual spin and agitate, good. Started a cold cycle with towel watched for it to go from a wash to a rinse. Optest ok"
David R.
WASHER MAYTAG MHW3505FW1 "Replaced parts, tested in service mode. Good. Op test ok"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Did not hear any noise she was hearing everything is normal sound ran diagnostic pass no error code ,opt test ok"
Dan H.
WASHER MAYTAG MHW5500FW1 "Customer complaint that unit does nothing and pump is on, confirmed, ran diagnostics no error codes found, canceled cycle, ran test cycle, unit completed test cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , advised customer to run clean washer cycle, unit is operating as designed"
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dishwasher is smelly and water is in it, found no drain loop under sink, corrected and zip tied in place, rinse aid container is clogged from dw gel, gave samples of finish jet dry and tablets, unable to unclog rinse aid dispenser, unit needs new dispenser ; ordrng 1 W10861000 (detergent dispenser)"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Did not hear any noise she was hearing everything is normal sound ran diagnostic pass no error code ,opt test ok"
Jeff M.
DISHWASHER KITCHENAID KDFE104DBL5 Macon has the incorrect parts look up this part number is from ServiceMatters; ordrng 1 W11085683 (pump&motor)
Corina B.
WASHER WHIRLPOOL WTW7000DW3 Replaced the cabinet. Ran a calibration. Started a normal cycle. Optest ok.
Corina B.
WASHER GE GTUP270EM4WW "CC that there is water leaking. Started a normal cycle found the gear case is leaking water spraying water over the motor, speed sensor. Will need to tech tight space, will need to remove a door to pull unit out."
Corina B.
RANGE WHIRLPOOL WFG374LVQ2 CC that the oven is getting to hot. Checked oven sensor 1080 ohms. Turned oven on to 350* waited 15 minutes after buzzer. Temp was at 500*. Will need a control and sensor.
Corina B.
WASHER MAYTAG MVWB765FW0 "CC that the unit leaks, adds time to cycles. Ran diag F0e5 off balance load, f0e3 Overload. Started a cycle no water leaking. Started a sanitize with oxi. Cust is putting powder in the dispenser. Advised cust to put the oxi powder in the tub. Started a cleaner washer cycle. Checked underneath no water. Optest ok."
Corina B.
DISHWASHER GE GDF520PGJ2WW "CC that the unit will not turn on. Checked outlet, good. Checked power at the terminal block, good. Checked voltage at control 120 volts. Will need a main control and ui. ; ordrng 1 WD21X23463 (kit svc ui front log 9760) and 1 WD21X24900 (CONTROL 10583), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR GE GSE25HGHBHBB Installed ice maker and water valve. Op test ok
Corina B.
RANGE HOOD JENN-AIR JXT9130CDP "CC that the light button is hard to turn on. Found the light button is hard to turn on. Will need a new switch. Part is nla. ; ordrng 1 49001214 (SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DRYER KENMORE 417.9957011 Installed drain hose. Ran test cycle. Op test ok
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 The parts look up is incorrect I copied the part number for the main control right off of the control board itself came up with a completely different alternative number re-order main control; ordrng 1 W11212755 (cntrl-elec)
Corina B.
REFRIGERATOR KITCHENAID KSRS25FGSS14 "CC that the ff is not cold enough. Ff 37* set at the coldest setting. Fz 3*. Will need a thermostat. Cust can install part. ; ordrng 1 WP2161460 (thermostat 9899), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Installed Rh ff door and nameplate. Op test good.
Corey L.
DRYER KENMORE 110.6713241 "Customer complaint dryer just didn’t turn on at all one day, confirmed console won’t wake, found unit missing 110, power is not correct advised customer to call an electrician to look at power supply in the home"
Jeff M.
OTR MICROWAVE KITCHENAID KHMS2050SSS2 The door will randomly beep and Chaim it’ll occasionally shut down turn back on without actually turning the microwave off the display flickers needs a new door.; ordrng 1 W10282802 (door/mw)
Jason N.
REFRIGERATOR WHIRLPOOL ED5JHEXTQ00 "Cc unit not dispensing waterConfirmed no water dispense, lever not hitting micro switch. Found holder bracket broken where switch mounts. Water lever also sagging, lever retainer bent and weak. Unit needs bracket and lever retainer. ; ordrng 1 WP2180226 (bracket) and 1 WP2194719 (clip665), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER MAYTAG MEDE300VF2 "Replaced part, tested, good."
David R.
DRYER MAYTAG MEDX655DW1 "Cc unit is not heating. Found cutoff open, replaced from t/s. Tested on high, cycled at 205*. Op test ok.; used 1 279816 (CUTOFF) from stock"
Joe O.
WASHER MAYTAG LAW9400AAW Installed lid switches. Ran test cycle. Op test ok
Corey L.
DRYER MAYTAG MEDX655DW1 "Customer complaint dryer start button fell off again, confirmed found relay not attached to console, found locking clip on relay with light pressure to hold in position, ordering start relay; ordrng 1 WPW10563095 (relay-pts)"
Jason N.
WASHER WHIRLPOOL NTW4516FW3 "Ran diagnostics, no codes stored. Ran auto test, all functions passed. Installed control board and lid latch. Reran auto test and calibration. Op test good."
Jason N.
MICROWAVE WHIRLPOOL WMH53520CS6 "Cc unit light staying on and so times does not operateFound unit door switch stuck closed. Unit needs door switches. Used door switches from obsolete truck stock(w10450407). Tested unit op, op test good.Customer paid for both jobs on this pvr"
Jason N.
WASHER WHIRLPOOL WTW57ESVW0 "Cc unit not fillingCustomer states no matter what cycle she selects on dial, it also goes into a drain and spin. Found unit agitating on all selections. Checked contacts for wash cycles to load sense relay. All checked good, unit will need load sense relay.Customers not repairing at this time. Estimate only"
Joe O.
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Cc: frost build upFound door warped at the top of unit. Gasket is not sitting properly because of the door. Needs door.Office to rescheduleCustomer showed pop.; ordrng 1 W10747004 (dor-fmd)
Joe O.
WASHER MAYTAG MVWX655DW1 "Cc: not working, continuously drainingFound error code f8e1(long fill no fill) and f0e2(over suds). Ran auto test and calibration. Found excessive suds when unit drained. Unit has good water pressure. Advised customer on soap usage. Op test ok"
Corey L.
WASHER GE WPRB8050D1WW "Replaced outer tub, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced frz gasket, op test good"
Jason N.
DRYER WHIRLPOOL WED4815EW1 "Cc unit making a whistling or squealing noise and door is hard to closeConfirmed light squeal from rear of unit. Found hi limit thermostat squealing when powered up for element turn on. Replaced using truck stock. Retested, no abnormal sounds present. Squeezed door catch slightly to allow easier closing and opened in unit door. Op test good.; used 1 279816 (CUTOFF) from stock"
Jason N.
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not powering on or not startingRan diagnostics, found codes f6e2 for acu to UI comm fault, and f6e3 for UI to acu comm fault. Replaced console and control board with customer supplied parts. Ran auto test and calibration. Op test good."
Jason N.
FREEZER GIBSON GFU21M4GW0 "Cc unit not cooling as well Found freezer with one shelf with ice buildup, unit had a refrigerant leak. Found multiple joints on evap shelves with heavy corrosion. Compressor joints all corroded as well. Unit would need compressor and extensive sealed system repairs. Advised customer repairs would not be in his best interest. He agreed after quote. Estimate only."
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint mw not heating confirmed, found capacitor failed, replaced with ts surplus cap, replaced diode with part sent, op test good; used 1 W10850446 ( EXTRA TS CAP) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: damper noiseFound normal damper noise. Op test ok
Corey L.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced sump asm, op test good"
Corey L.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Customer complaint mw not making any sounds with buttons or timers, confirmed, had customer flip breaker for 30 seconds, all sounds now working, op test good"
Gabriel P.
DRYER WHIRLPOOL WED99HEDW0 Me and dan had to take unit apart to get to the lint screen took clean it took you down and put it back together clean ran cycle opt test ok
Gabriel P.
WASHER MAYTAG SAV5710AWW "Found no issue customer may had and off balance load when she wash thick sheet ran 4 large towels and it drain and spin,all good ,opt test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc stated unit started to make ice Installed control and UI OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KSRX25FSST01 Cc unit not making ice Found ice maker working as design unit rotated and called for water Advised to watch and quoted for icemaker If issue returns
Brian M.
OTR MICROWAVE WHIRLPOOL WMH31017HS2 Cc mounting bracket is not connected to microwave Found unit to be mounted flush to cabinets but back mounted bracket was installed in correctly due to tile being not cut square Customer is advised to have builders to fix tile and adjust bracket OP TEST OK
Gabriel P.
REFRIGERATOR KITCHENAID KRFF302EBS01 Call whirlpool tech line spoke to kerr, customer was missing floor mats ordering floor mats I notice that he has three different style bin he has two small 1 medium and to large the medium one don’t show floor mat advise him to go to store to get it cause it doesn’t show that on my parts look up that’s only if one of the floor mat don’t fit on the medium bin no need to schedule to come back customer will install him self ; ordrng 1 W10449760 (mat) and 3 W10450001 (mat)s and 2 WPW10450021 (mat)s
Dan H.
DRYER WHIRLPOOL WED99HEDW0
Jeff M.
WASHER WHIRLPOOL NTW4605EW0 Installed new part unit op tested good
Brian M.
RANGE WHIRLPOOL WFG361LVB Installed Glass and thermostat Ran test bake to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
FREEZER FRIGIDAIRE LFFH20F3QM0 "Replaced part, tested, good. Give 12-24 hours to return to normal temp."
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADB Installed new part unit op tested good
Dan H.
DISHWASHER MAYTAG MDB7749SBM1 "Customer complaint that unit is not filling with water, confirmed, fill valves is only receiving 12vac, should be 120vac, found control not sending 120vac, reset control, no change, unit needs new control, also pulled unit to appease customer for fear that water not enter dishwasher caused plumbing leak under sink; used 1 W10595568 (CONTROL ) from stock"
Jeff M.
DISHWASHER MAYTAG MDB4949SHW0 Installed new part unit op tested good
Dan H.
RANGE MAYTAG MGR5875QDQ "Customer complaint that oven is not lighting and door handle is falling off, oven door handle is broken, oven igniter is weak, unit needs new door handle and igniter, customer does not want repair at this time ; ordrng 1 WP74011778 (handle) and 1 WP7432P136-60 (igntr-oven ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRT771REYW00 Cc water dispenser and ice not being made Found water to dispense as normal and found ice chunk in water fill tube for ice maker Cleared ice ran test cycle OP TEST OK
Dan H.
DRYER WHIRLPOOL WED5200VQ1 "Customer complaint of brown dust under dryer, all components of dryer in good condition, found something browning on basement wall causing brown dust( see pic), unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Gabriel P.
WASHER MAYTAG MVWC565FW1 Found 124 v from outlet and 124v going to control but control not responding try to ran diagnostic no respond will need control ordering do not carry this one on truck stock ; ordrng 1 W11162438 (cntrl-elec)
Gabriel P.
RANGE WHIRLPOOL WFE505W0HZ1 Replace all parts opt test ok
David R.
REFRIGERATOR WHIRLPOOL KRFC704FB02 "Replaced part, op test ok"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc still no cool. Found 3 way valve was unplugged. 46* in FF, 61* in freezer. Let cool found a while, frost pattern on FZ evap and temp was going down. Op test ok"
Brian M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Cc UI not lighting up Found UI to be partially working Needs UI ; ordrng 1 242058232 (user interface)
Jeff M.
WASHER AMANA NTW4516FW3 Customer is not loading the machine properly or using the correct settings for the corresponding loads I tried to explain to her how to use the unit
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SMHZ Installed new part unit op tested good. Cust is missing bins from the unit he can install; ordrng 2 WPW10308869 (bin-cntlvr)s and 1 WPW10378263 (pan-ice)
Gabriel P.
DRYER MAYTAG MEDB766FW0 "What ever was stuck on seal was making a thumping sound must to came out found money change underneath,opt test ok no noise heard"
Brian M.
WASHER WHIRLPOOL MVWX500XW2 Cc unit not washing properly Found tub hub damaged Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB2616) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed wire harness fan kit OP TEST OK Advised customer to allow 24-48 hours to cool completely
Gabriel P.
OTR MICROWAVE KITCHENAID KHMS2050SSS3 Replace parts but bolt on door broke off when removing door half of it is stuck on hinge door can’t get it out also found more broken parts on microwave that need to be replace found left side panel that is broken discontinued W10245709 customer wants a call if insurance won’t fix it he understands is and old microwave pls call customer put microwave back together ; ordrng 1 8206485 (button) and 1 W10282802 (door/mw) and 1 W10565483 (screw)
Jeff M.
DISHWASHER KITCHENAID KUDS30IXSS9 Installed new part unit op tested good
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc stated she had frost build up in freezer but she removed some food and it cleared up Advised on making sure door closing and advised her on normal frost and condensation according to the whirlpool sheet
Dan H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that unit leaves dishes tasting like soap and unit is not draining, found standing water in bottom of unit, found drain hose clogged, unit needs new drain hose ; ordrng 1 8269144 (hose,drain) and 1 W10545278 (drain hose)"
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHB2869LF4 I found the Frigidaire refrigerator that has a huge rust spot in the back I took pictures highly recommend the customer just to buy a new one units nine years old there’s no fix for that issue anymore. For the noise in the freezer the fan is hitting ice I told him to unplug it and let it sit for 24 hours to thaw out to get them by so they can buy a new one because the refrigerator is nonrepairable
Joe O.
WASHER WHIRLPOOL WTW6400SW3 "Cc: error code f1, beeping flashing won’t spin out clothesEntered diagnostics, found error code f1. Found service pointer pertaining to f1 error. States to check pressure hose. Found wear marks on pressure hose. Unsure if there is any pin holes. Was able to blow through the pressure hose. Spoke with BJ he stated it sounds like a control board. But because there is wear marks on the pressure hose to quote them for both. Needs control and pressure hose. Customer does not want to repair at this time
Corina B.
REFRIGERATOR MAYTAG MFI2665XEB7 "Replaced the door, nameplate and closer. Leveled door to customers approval. Optest ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that right side fresh food section door is not closing properly, found door broken at lower hinge, unit needs new door, looks like a door was ordered on 9/5/19, customer does not have a door, customer called rent a center , rent a center said they will bring the door by, advised them to contact us when the door is here; ordrng 1 LW10858417 (dor-fip)"
Brian M.
RANGE WHIRLPOOL WFE320M0EB2 Installed control and switch Ran test bake and checked switch operations OP TEST OK
Joe O.
REFRIGERATOR MAYTAG MFI2569YEM0 Installed fill tube. Cycled ice maker. Op test ok
David R.
MICROWAVE WHIRLPOOL GH7155XHS1 "Cc unit is not heating and loud noise. Tested out with cup of water, no heat. Loud noise. This unit you are able to check components without pulling down. loud noise coming from transformer, no longer available. Followed tech sheet, low side with transformer checks good. High side is testing bad. Switches check good, signs of going bad from wear and tear. Grille tabs are broke and won’t allow grille to stay on completely. Transformer, mag are NLA. Need parts researched. 8183972 (transformer) NLA8171874 (mag) NLA815124 (cap)WP8205489 (diode)4392027 (switch x2)8171861 (grille) NLA; O-emld tckt"
Dan H.
WASHER WHIRLPOOL NTW4516FW3 "Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, customer said drain hose was laying on the floor but has since been corrected, started normal wash cycle, unit filled and advanced to agitate, unit is operating as designed , tenant does not have proof of purchase , entitlement say unit was manufactured 3/25/19"
Gabriel P.
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer wants to reschedule for tomorrow
Dan H.
REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Installed new evaporator fan motor, op test good"
Dan H.
REFRIGERATOR MAYTAG MFI2569VEM1 "Customer complaint that unit is not cooling, fresh food section temperature at 65 degrees, freezer section temperature at 66 degrees, evaporator fan is running running, condenser fan is running, no frost pattern, compressor is not running, applied 120vac to compressor , compressor started, frost pattern formed, unit needs new start device, installed new start device, op test good, DO NOT RESTOCK START DEVICE PLEASE; used 1 8201786 (STARTER) from stock"
David R.
RANGE WHIRLPOOL WFC150M0EW3 Cc oven not working, 240 from outlet. Bake, broil are good. 240 not coming from control to elements. Ordering control. ; ordrng 1 W11122557 (cntrl-elec)"
Joe O.
REFRIGERATOR FRIGIDAIRE LFHB2741PFAA "Cc: not making ice, display dimFound fill tube frozen. Water valve seeping. Display only showing partial numbers. Needs water valve and ui; ordrng 1 242058229 (user interface) and 1 242253002 (valve-water)"
Jeff M.
REFRIGERATOR AMANA AFI2538AES7 The original drain on the fridge was plugged installed new part unit op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock
Corey L.
REFRIGERATOR AMANA ASI2575GRS00 "Customer complaint not dispensing crushed ice anymore, pop does not have model number, customer is going to reach back out to Home Depot for an acceptable pop and will email our office to update documentation, ice bin not inserted into solenoid correctly, corrected, op test good"
Dan H.
DRYER GE DBXR453EV0WW "Customer complaint that unit is not starting, found start knob broken, unit needs new knob, customer to install knob; ordrng 1 WH1X2721 (knob&clip assy start), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint ice maker not working and there is a weird sound from freezer, confirmed frost built up around frz evap, ice box fan not running, ice box temp 44, frost in freezer sp suggests adapter replacement at ice box, with interior W10864518, gaskets sealing well, doors aligned shelves and doors installed correctly; ordrng 1 W10864518 (adapte), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Customer complaint not cooling, confirmed room temp both compartments and has been running all weekend at Lowe’s, compressor is running at .5 amps and fans are running, there is no frost pattern at all, low charge, unit needs dryer and lock ring tech **aluminum lines lock ring only, wpl tl stated normal r134a lock ring repair for drier; ordrng 1 WPW10143759 (dryer)"
Corey L.
DISHWASHER MAYTAG MDBH979AWW4 "Customer complaint dishwasher start or cancel button not working, confirmed, found panel W10811156 failed, quoted to replace panel and informed customer our quote is good for 30 days if they wanted to shop around before deciding, ok, total inside cc payment was not changed to reflect svc only please immediately refund customer difference of svc; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER GE GFWR4805F2 MC "The inner tub of the unit is broken est only ; ordrng 1 WH45X10136 (tub asm rear) and 1 WH45X10137 (basket and trunnion) and 1 WH45X20004 (washing machine tub), used 1 1OVRSZ (Oversize Shipping) from stock"
Gabriel P.
REFRIGERATOR FRIGIDAIRE LFSS2612TF0 Replace valve opt test ok
Gabriel P.
REFRIGERATOR AMANA ABB1921BRW00 "Found freezer frozen again temp on freezer-4 and fresh food section 50 call tech line spoke to joe, had me check for loose connect and did not found any all connections are good bi metal is good replacing control also steam all ice buildup around evap ,opt test ok ; used 1 WPW10503278 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Jason N.
DISHWASHER MAYTAG MDB6650AWW "Cc unit leaking from underneathRan wash cycle, watched fill and wash. Found leak coming from wash pump seal. Wash pump seal 902882, nla. Advised customer warranty company or Fred’s will contact them within 3-5 business days."
Corina B.
RANGE KITCHENAID KFGG500ESS2 Replaced the gas valve. Optest ok.
Gabriel P.
RANGE AMANA AGR4230BAW3 Customer said grates not sitting right and that pots slide off also oven taking for ever to preheat so preheated to 350 check temp was 356 opt test ok now the grates they don’t sit right calling whirlpool tech line spoke to mike file ; ordrng 1 W11032726 (cooktop) and 1 WPW10578251 (grate-brnr)
David R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc vent motor is running constantly. Ran service diagnostic, no error code. Didn’t hear motor for vent, checked, open. Ordering vent, replace other parts on return visit. Also adjust dishwasher back to make even.; ordrng 1 WPW10469574 (vent asm)"
Brian M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc that she thinks door latch is broken Found latch to be working as design and to have no issues OP TEST OK
Dan H.
WASHER MAYTAG MVWB835DW4 "Customer complaint that unit is not completing cycles and making clicking noise, ran diagnostics no error codes found, ran manual test cycle, lid locks , unit agitates and spins, customer said it happens right at the beginning of normal wash cycle, started normal wash cycle, unit filled and began agitating, no noise heard, repeated no noise, ran manual test cycle, unit started making noise while shifting from agitate to spin, unit needs new gearcase, installed new gearcase, op test good ; used 1 W10811956 (CABRIO GEARCASE) from stock"
Joe O.
DISHWASHER KITCHENAID KDFE104DSS0 Installed control. Ran test cycle. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL KRMF706ESS00 "Cc: leaking from ice dispenser, leaking from door, intermittently making iceFound water leaked into deli board tray. deli board is not functioning. Wires and deli board are starting to corrode. Found ice maker error code E2(motor lost position). Dispenser door not sealing completely. Needs deli board, deli drawer door, ice maker and ice doorDeli drawer door shows out of stock, office to reschedule; ordrng 1 W10815669 (dor-fip ss) and 1 W10919724 (door-ice) and 1 WPW10764668 (ice maker) and 1 WPW10769076 (cntrl-elec)"
Dan H.
WASHER MAYTAG MVWC565FW2 "Customer complaint that unit is leaking, found drain hose not properly connected, corrected drain hose,started normal wash cycle, unit filled and advanced to wash cycle, canceled cycle, unit drained, no leaks found, unit is operating as designed"
Dan H.
DRYER MAYTAG MEDC465HW0 "Customer complaint that unit is not starting, unit is only receiving 120vac, advised customer that they need an electrician to correct power supply"
Corina B.
WASHER MAYTAG MHW3505FW1 "Replaced the drain pump, control and pressure hose. Brought core back for return. Started a cycled filled and drained. Ui is responding to encoder test. Optest ok."
Dan H.
RANGE WHIRLPOOL WFC150M0EW3 "Customer complaint that oven is not heating, confirmed, control is only sending 120vac to element, unit needs new control; ordrng 1 W11122557 (cntrl-elec)"
Corina B.
DISHWASHER KITCHENAID KDTE204ESS0 "CC that the unit is not working. Checked the passer at the control to the pump and motor, 120 volts. Will need a pump and motor. ; ordrng 1 WPW10605058 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Cc unit frosting in freezerCustom stated it’s fine now, confirmed no frost in freezer, good seal. Possible she left door open too long, or had product on the way. Customer also wanted information on how unit works and settings. Advised her on temps and operation functions. Unit operation normal."
Joe O.
DRYER CROSLEY VED6505GW0 Installed thermal cut off. Ran test cycle. Op test ok
Dan H.
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint that controls are very confusing, ran diagnostics no error codes found, Explained how controls work, unit is operating as designed"
Jason N.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Installed listed UI control. Set vertical mullion heater status to 100% on. Calibrated measured fill to 1c(8oz). Tested measured fill, op test good."
Corina B.
MICROWAVE WHIRLPOOL WML55011HS3 The case is damaged. Took pictures. Will need a new case. ; ordrng 1 W11379317 (CASE)
Jason N.
REFRIGERATOR MAYTAG MFW2055FRZ00 "Cc unit not dispensing water or iceConfirmed no water dispense and no ice. Checked water source in, good psi, checked water filter. Found water reservoir frozen. Steam thawed reservoir, tested water dispense. Op test good. Set ff and freezer temps one bar lower."
Joe O.
WASHER MAYTAG MVWC465HW2 Cc: clanking noise/ drum feels looseChecked suspension. Checked good. Found error code f0e5(off balance load). Ran auto test and calibration. Ran manual spin. Op test ok
Corina B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "CC that the unit is not cooling. Ran diag Defrost sensor, open. With the watt meter heater 588 watts. Checked thermistor 9.52 ohms. To replace the thermistor with the part number WPW10384183. ; ordrng 1 WPW10384183 (thermistor)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced the valve and water line. Optest ok.
Joe O.
DRYER WHIRLPOOL WED94HEXW0 Cc: loud high pitch squeakFound pulley squealing. Needs Dryer repair kit. Installed dryer repair kit. Op test ok ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
Jason N.
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc unit not starting Ran several wash tests and cancel drain. 2nd test, unit powered off after wash pump started. Repeated test, same result. Checked power in to control, good at 122v. Voltage dropping out to unit when wash pump turned on. Checked j-box connections, good connections, pulled unit, found unit plugged into outlet behind unit, plug had pulled out 3/4, barely hanging in there. Fully plugged in, retested unit several times. Op test good."
Corina B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 CC that the door does not shut properly. Found packing on the bottom of the door causing the unit to not close. Optest ok.
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH31017HB2 Found rattling sound coming from relay control when pressing start on ten seconds it will rattle and turn off in three seconds order control I believe is a bad relay on control ; ordrng 1 W10892389 (cntrl-elec) and 1 W11252184 (panl-cntrl)
Dan H.
DRYER ELECTROLUX EIMGD60LSS2 "Customer complaint that unit is not starting just humming, found blower wheel broken , unit needs new blower wheel; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is not draining. The garbage disposal was just installed. Took the knock out hole out. Started a normal cycle. Optest ok.
Jeff M.
DISHWASHER KITCHENAID KDTE404DSS0 There is a hole in the cabinet. It’s extremely small what I got pictures and a video needs new tub; ordrng 1 WPW10681511 (tub-dishwr)
Gabriel P.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Found same issue as before a hole on drain tube
Dan H.
REFRIGERATOR FRIGIDAIRE LGHX2636TF "Customer complaint of loud noise and freezing food in fresh food section, fresh food section temperature 40 degrees, freezer section temperature at 8 degrees, evaporator fan is running, compressor and condenser fan are running, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
David R.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replaced all parts, tested. Op test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ I did find a little bit of damage by the corner other than that no real physical damage. The complaint is condenser damage I don’t see any condenser damage I have the unit plugged in I let it run for 15 minutes it started to produce coldair I recommended for them to leave it plugged in for 24 hours and see if they can freeze a bottle of water. The unit appears to be operating correctly
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ I had the unit plugged in for 20 minutes it started producing cold air the unit was not plugged in upon arrival. I rescheduled for Thursday morning.; schdld next appmnt for 11/7 THU 8-12
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc temps are still low Found temp setting set to 35 and product temping at 32 Replaced control board Adjusted temps to normal settingsAdvised customer to allow 48-72 hours for fridge and product to adjust tempOP TEST OK
David R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc dripping from corner, lots of suds at end of Chelsea, customer never used rinse aid. Replaced part, gave customer trial packet of Finish Jet dry and trial Finish detergent. Also told customer the detergent they could be using could be causing the amount of soap build up leading to it leaking. Recommended using the jet dry with Heated a dry and High Temp wash. Op test ok."
Corey L.
WASHER WHIRLPOOL WTW4955HW1 "Installed gearcase, calibrated, op test good"
Brian M.
WASHER WHIRLPOOL WTW4815EW1 Cc unit vibrating hard Found right front leg down to far and unit not leveled properly Leveled unit ran test cycle with wet clothes Unit spun out normal OP TEST OK
David R.
WASHER WHIRLPOOL WTW8500DC5 Replaced parts. Unit is good. Op test ok
Brian M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Cc unit not making ice Ran test harvest error 23 bad motor on icemaker Installed icemaker from truck stock ran test harvest still same issue Called Whirlpool they advised to order icemaker and for added precautions to order the main control board ; ordrng 1 W10873791 (icemaker) and 1 W11089236 (cntrl-elec), used 1 W10873791XXX (XXX DO NOT RESTOCK XXX) from stock"
David R.
DRYER WHIRLPOOL WED4815EW "Plugged in unit, set to timed on high. Heat is cycling on and off. Op test ok."
Brian M.
RANGE WHIRLPOOL WFE550S0HW1 Replaced drawer assembly OP TEST OK
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed new part. I also packed the wheels with grease. unit op tested good
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer only works after several times of plugging and unplugging, unit plugged in and working, tech unplugged and re plugged in now nothing and no green led lit on control, found control not sending proper voltage to the shifter, replaced with part sent, op test good, calibrated, Called tl spoke with Andrew,
Joe O.
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Cc: loud pop noise, Then lower oven would not heatTested thermostats, elements. Found harness shorted to cabinet. Unsure of if there is an issue with the control. Needs wire harness, tod harness, and control; ordrng 1 W11177679 (harns-wire) and 1 W11225364 (harns-wire) and 1 W11261167 (cntrl-elec)"
Brian M.
WASHER WHIRLPOOL WET4027HW0 Cc of shaking Found front feet needing adjustments Adjusted feet ran test load with clothes in OP TEST OK
Dan H.
WASHER WHIRLPOOL WTW8500BW0 "Customer complaint of high pitched squealing noise, started drain and spin cycle, squealing is coming from bearings, unit will need new bearing kit, customer will have to call whirlpool for new auth number ; ordrng 1 W10435302 (bearing)"
Brian M.
REFRIGERATOR MAYTAG MFT2776DEM00 Recovered refrigerant Installed evap and drier Ran a 28 inch vac for 20 min Recharged with 5.5 oz of r134a Made sure evaps getting nice frost pattern OP TEST OK Advised 24-48 hours to cool
Gabriel P.
DRYER WHIRLPOOL WED8000DW4 "Found error code f6e2 and f6e3 communication error giving estimate on acu and ui customer will not fix he will call whirlpool to see if they can cover for parts ; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit gets stuck at wash Ran auto test Found units drain line to be laying on the floor to a floor drain and water just draining out when filling Placed drain line in wash tub and ran quick wash with a load of clothes Ran calibration OP TEST OK
Corey L.
DISHWASHER MAYTAG MDB4949SDM3 "Customer complaint dishwasher taking too long sometimes to wash the time jumps from 2:30 to 3hrs, no errors found, unit passed svc tests, housing under filter clear, customer stated she does not run water in sink every time, advised customer running hot water before a cycle will assure temps are hot enough and won’t waste time heating up as much"
Corey L.
REFRIGERATOR FRIGIDAIRE LFHT1831QF1 "Customer had unit unplugged and cleaned out since visit, replaced ff gasket, op test no good, evap fan did not restart after plugging in unit, evap fan motor failed; ordrng 1 242077705 (EVAP FAN MOTOR 71.40)"
Joe O.
RANGE WHIRLPOOL WFG550S0HZ0 Cc: display not completely workingInstalled control. Op test ok
Jason N.
WASHER WHIRLPOOL LA6800XTW0 "Cc unit not draining and unit shakingRan wash cycle, let tub fill, then ran drain and spin mode. Unit draining fine, tub next to unit has a slow drain. Filling up past end of drain hose. Advised customer this will cause incomplete draining. Tub shaking in spin, unit needs tub suspension pads. Customer paid for both jobs on first pvr.; ordrng 1 285219 (pad1474), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER SAMSUNG DV45H6300EGA3 "Cc unit doesn’t spin Found idler pulley damaged Needs idler pulley ; ordrng 1 DC97-07509B (IDLER PULLEY SAM1090), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER AMANA NTW5800TQ0 Cc: not spinning/ standing waterFound unit just humming. Will not drain. Found motor spins when drain pump is disconnected. Removed sock from drain. Op test ok
Jason N.
REFRIGERATOR MAYTAG MFI2568AES "Installed damper and cover seal kit. Tested damper operation, op test good."
Dan H.
MICROWAVE WHIRLPOOL AMV2307PFB "Installed new control, op test good"
Gabriel P.
RANGE JENN-AIR JMW3430WS01 "Found wire of wall oven short had to disconnect from power block underneath behind drawer to be able to take oven out replace new blower and put everything back together preheat to 350 ,opt test ok no error code"
Jeff M.
WASHER MAYTAG MHW3505FW0 Installed new part unit op tested good
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint of rusty spot of water on bottom of fresh food section , found rusty water coming from auger motor and running through door, called whirlpool techline spoke to Steve suggested replacing auger motor, plate and seal; ordrng 1 W10822606 (motor) and 1 W11347434 (PLATE) and 1 WPW10291905 (seal)"
Joe O.
WASHER WHIRLPOOL WFW5620HW0 "Cc: displays 1.2.3. OffFound no stored error codes. Ran quick diagnostics cycle. Ran drain and spin. Called whirlpool tech line spoke to mike. Mike states he has never heard of it. He said it sounds like someone is pushing the button. He said at this point to replace the ui, because it sounds like someone is pushing the button. Needs ui; ordrng 1 W11319991 (cntrl-elec)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WED75HEFW "Customer complaint washer is locked and it keeps trying to drain so breaker was shut off, confirmed, long drain fault, unable to check filter as unit is in a very small closet on a plastic drip pan with dryer mounted on top, unit is not accessible, customer needs unit uninstalled for further diagnosis and repair, unable to record ms of the unit since it’s locked"
Jeff M.
DRYER MAYTAG MEDC465HW0 The units venting is way too long and the incorrect style it is a fire hazard. I told her do not use the dryer until it is replaced with semi rigid venting cut to the appropriate length
Jeff M.
DRYER WHIRLPOOL MEDX655DW1 The unit is not getting 240v cust needs a electrician
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Installed control, ran defrost sensor test, passed, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL WDT790SAYM1 "Found water in dishwasher washer took pump out it was clear also customer put in a new garbage disposal and forgot to tap the cap inside dishwasher preventing water to come out fill the dish washer and press drain still not draining check drain hose blow through them it felt clogged took drain tube out found glass inside clean it out put back together ran wash and drain and still not draining also the drain pump started filling drain like is overheating which it might be going bad but it sounds like is working ,told customer I’m looking at bad pump and drain hose he will not fix"
Joe O.
WASHER MAYTAG MVWB835DW4 Installed listed parts. Ran auto test and calibration. Op test ok
Corey L.
REFRIGERATOR WHIRLPOOL WRS312SNHW "Customer complaint doors are not aligned and freezer seems to not have a tight seal compared to freezer also corner of fridge door gasket is not touching, confirmed, applied Petroleum jelly to ff top left corner to help train to cabinet and advised to reapply as needed for the next 5-7 days, leveled doors, door is sealing properly, unit is operating as designed"
Jason N.
REFRIGERATOR AMANA ARB2107AS "Cc unit not coolingChecked frost pattern. No frost. Compressor not running, checke power in to relay, good at 121v. Compressor drawing 12a. Compressor is locked. Unit needs compressor/sealed system repair. Customer not repairing, estimate only."
Jeff M.
RANGE WHIRLPOOL WOD97EC0HZ00 The cooling fan is making a loud clicking sound very good possibility the machine is not getting up to the required speed controls detecting a cooling fault unit needs a new cooling fan; ordrng 1 W11109174 (blower)
Brian M.
REFRIGERATOR GE GSH25ISXLSS "Cc unit not cooling on fridge section Found evap frosted over and defrost heater open Need heater ; ordrng 1 WR51X10055 (heater,defrost9283), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Called whirlpool Ice maker was cycling just fine then all of sudden stopped Techline had me run voltage check from main control Advised me that I have a new part failure and replace main control and front UI at the same time; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Gabriel P.
RANGE WHIRLPOOL WCG55US6HS00 "Ordering burner head also replace cooktop and caps,opt test ok no need to schedule to come back customer will install him self ; ordrng 1 WP8286813 (burnr-head) and 2 WP8286814 (burnr-head)s and 2 WP8286815 (burnr-head)s"
Brian M.
RANGE WHIRLPOOL GBD307PRS01 Cc unit not working Found unit getting proper power to control but no display Needs control board Control board NLA; ordrng 1 8303883 (CONTROL. )
Brian M.
DRYER AMANA NED4655EW1 Cc of unit not starting correctly Found that you need to hold the start button for the motor to start up all the way And with a full load unit just hums Needs motor and blower wheel ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Joe O.
WASHER MAYTAG MVWB950YG0 "Cc: jet like noise, leaking in front of washerFound bearings loud in a hand spin. Found rotor and stator completely covered in rust and water. Found tub damaged. Needs tub and stator. Stator shows under a 10 year warranty.Spoke with BJ he is contacting whirlpool to see if the tub is covered. Customer does not want to repair today. Waiting for response about coverage."
Joe O.
DISHWASHER WHIRLPOOL WDP370PAHW0 Cc: wheel missing bracketFound front wheel support in frame missing. Need frame; ordrng 1 W10254984 (frame)
Gabriel P.
WASHER WHIRLPOOL WTW4850HW1 Found error f8e3 overflow also f7e1 basket speed fault also f2e1 stuck key check capacitor was good check motor is ok will need and electrician
Jeff M.
WASHER MAYTAG WFW5620HW0 Installed new part unit op tested good
Jeff M.
DISHWASHER MAYTAG MDB4949SDZ0 Took the motor apart could not find anything to clean. Put the unit diagnostics did not have any error codes. Op tested good
Jeff M.
DISHWASHER KITCHENAID KDFE104DBL5 "The pump is seized estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER AMANA NTW4516FW3 I have the part was not needed the drain hose was on the floor
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 The unit was not quite to temperature there is a service pointer I applied the service corner unit tested good
Jason N.
REFRIGERATOR FRIGIDAIRE FGHC2345LF5 "Cc unit bottom ff lights not working or dimCustomer stated he changed out lights and housing already and still not workingConfirmed lights dim on bottom, checked voltage to bottom sockets, reading 106v. Pulled housing found terminals extremely corroded, replaced terminals and siliconed connections. Op test good."
Joe O.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Cc: soft ice cream, freezing in ff sectionFound temps in freezer at 9 degrees and ff section at 40 degrees. Customers ice cream is soft in freezer. Customer has unit temp set on recommended in ff and max in freezer. Called whirlpool tech line spoke with jk. He stated if the freezer is getting good and cold to block off half of the air return. He said to check thermistor location and ohm out the thermistor. He Also stated that the unit will not be efficient with no products in the freezer(customer only has ice cream and baking soda in freezer). Checked thermistor. Thermistors check good. Advised customer the unit is not going to function properly if it’s not stocked. Advised customer about loading ff section. Op test ok"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FBS01 Installed door. Ui got damaged in the process of removing. And incorrect ice maker sent to customer. Needs ui and ice maker. Office to reschedule; ordrng 1 W11115534 (icemaker) and 1 W11330486 (UI)
Corina B.
WALL OVEN WHIRLPOOL JGW8130DDW Replaced the main control. Turned on to 350*. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer rescheduling for first thing in the morning on Wednesday
Gabriel P.
WASHER MAYTAG MVWX655DW0 Replace parts opt test ok ran calibration ran auto test pass
David R.
DRYER MAYTAG MEDB835DW4 "Cc unit only working on timed try, not any other one. Explained timed dry is the only cycle that doesn’t use the sensor. If it’s a small load, not wet enough clothes, or if they aren’t sticking the sensor, the sensor will either add time or take away time depending on if it feels that the clothes are wet enough or dry. No error codes, all wires are plugged in. Ran timed dry just to check airflow outside, good. Ran a normal cycle with 3 wet towels inside, right up front by the sensor. Been running for 20-25 mins non stop. Unit is leveled. Op test ok** switched towels over to timed dry before leaving."
David R.
DRYER MAYTAG MEDE300VF2 "Cc unit not staying closed. Found door catch is broken both top and bottom. Ordering door catch kit.***trim piece on cabinet is broke, gave customer estimate for part. ; ordrng 1 279570 (catch door dryer KIT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Cc: not making ice/ freezer door not sealingFound gasket has a gap in the seal. Ice maker won’t cycle. Needs ice maker and gasket steamed out. Replaced ice maker steamed out gasket. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
Joe O.
DRYER MAYTAG MED3500FW0 Installed motor. Ran test cycle. Op test ok
David R.
RANGE WHIRLPOOL WOS11EM4EB00 "Cc no operation, and humming noise. Found UI ribbon broke off. Thermal fuse open. Power getting to unit and hi limit thermostat good. Ordering fuse, ui, fan.; ordrng 1 W10694998 (swtch-memb) and 1 W11025102 (fuse-thrml) and 1 WPW10176670 (blower)"
Jason N.
WASHER MAYTAG MVWC415EW0 "Cc unit not spinning and lid lock light blinkingRan diagnostics, found code f1e1 for main control fault. Ran auto test, all functions passed. Unit operating correctly at this time. Advised customer she may need a main control of issues persist. Quoted estimate for repair if needed. She paid service call, she stated probably not repairing if happens again."
David R.
DRYER MAYTAG MGDB765FW0 "Cc door not closing, will use parts on return. The actual piece that is broken is the door switch, ordering out.*** put on cancellation list and also will have to put address into google maps ; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch) and 1 WP3406107 (switch-dor)"
Corina B.
DISHWASHER MAYTAG MDB6701AWB "CC that the door handle is hard to open. Found the ui tabs are broken. Will need a new ui panel. Control panel is nla. Cust is going to look for control ; ordrng 1 99003382 (panel- con), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER WHIRLPOOL WED9200SQ0 Installed new part unit op tested good
Corina B.
REFRIGERATOR ELECTROLUX EI28BS51IS2 "CC that there is an error code syef. Ff 65* Fz 5*. Found the freezer fan is seized. Will need a new fan. The upper rack in the freezer rail is broke. Cust has the part for the rack. Will install when coming back. ; ordrng 1 241509402 (motor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: water leaking between French doorsFound uni hooked up o electric. No water or moisture between doors. Found humidity control off. Turned on humidity control. Found mullion heater turned on. Op test ok
Corina B.
WASHER MAYTAG MVWB855DC3 "Cust showed pop, sent pic. CC that the unit will not power on. Checked outlet, good. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the encoder, passed. Checked the continuity on wires, good. Will need a new control and ui. The ui cracked when removing it. ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"
Gabriel P.
RANGE KITCHENAID KFGG500ESS2 "Previous convection fan not working replace new that was preid,opt test ok"
Jeff M.
WASHER MAYTAG MVWB835DW3 Installed new part unit op tested good
David R.
REFRIGERATOR KITCHENAID KFIS25XVMS10 "Cc unit not cooling. Found UI display is all blue, not changing or taking commands, unplugged, plugged in, no change to UI. Compressor isn’t running. 120 to unit. UI checks good, no longer available 13053103SP. Control issue. Ordering control.*** put on cancellation list; ordrng 1 WPW10312695 (electronic control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
RANGE WHIRLPOOL WFG770H0FZ0 Cc: not holding tempsFound no stored codes. Ran auto test. All functions working. Ran test bake to 350. Found unit preheated. Cycled heat. Could not duplicate issue. Unit functioning as designed. Op test ok