Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/11/2019
RANGE KITCHENAID KODE300ESS00 "Customer complaint that steam comes out of vent and causes error code, ran diagnostics found f2e1(stuck/shorted key) error code, customer called warranty company(Home Depot), warranty company sent it to their in house tech line spoke with Jeff they can
Near Eastlake, OH 44095
Jeff M
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good
Near Shaker Heights, OH 44122
Joe O
Job Details: 10/11/2019
DRYER WHIRLPOOL WED5620HW1 "Cc: loud noise, and shakingFound a bounce dryer sheet sample stuck in the blower. Removed sample pack. Ran test cycle. Op test ok"
Near Cleveland, OH 44109
Dan H
Job Details: 10/11/2019
DRYER WHIRLPOOL GEW9250PW1 "Customer complaint that unit is not heating, confirmed, found element open, u it needs new element, customer does not want repair at this time ; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Fairview Park, OH 44126
Corina B
Job Details: 10/11/2019
DISHWASHER MAYTAG MDBH979SAM0 Replaced the ui. Started a cycle. optest ok
Near Reminderville, OH 44202
Corey L.
Job Details: 10/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Customer complaint fridge is losing cooling on top shelves mostly of freezer but seems to be freezing well now, temps were 8-15 frz and 37 ff with temps at lowest settings -5 and 33, thermistors pass, fans are running, called tl , spoke with Ed, advised
Near Westlake, OH 44145
Corina B
Job Details: 10/11/2019
WASHER FRIGIDAIRE FWT645RHS0 "CC that the unit is leaking and making a loud noise. Checked bellow, good. Started a normal cycle found water leaking in the back of the unit, will need a valve. Ran a drain and spin. Found the bearings are worn. Cust does not want to repair. Office to r
Near Lyndhurst, OH 44124
Jeff M
Job Details: 10/11/2019
DRYER WHIRLPOOL LGR6848AW1 "The lint screen has holes in it barely does its job. The unit needs a repair kit the belt is broken the kit does not specify the belt being correct. I want to order the belt separate along with the kit so I’m guaranteed a belt; ordrng 1 341241 (belt,driv
Near Westlake, OH 44145
David R
Job Details: 10/11/2019
DISHWASHER KITCHENAID KUDE40FXSS3 "Replaced parts, tested. Op test ok"
Near Chester Township, OH 44026
Jeff M
Job Details: 10/11/2019
WASHER MAYTAG MVWC565FW0 "Cold water valve stuck open valve assembly needs replaced. Est; ordrng 1 W11038689 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
David R
Job Details: 10/11/2019
WASHER AMANA NTW4516FW2 "Cc recently had people out and they moved her machine and disconnected everything, so she wanted to make sure everything was right with it. No error codes. Ran service mode, ran calibration, looked in back and underneath. All good. Op test ok; used 1 SEN
Near Brecksville, OH 44141
Corey L.
Job Details: 10/11/2019
DISHWASHER JENN-AIR JDB2150AWP "Customer complaint dishes are not coming clean like the dirty water is coming back in, ran heavy wash to fill and check drainage into disposal, drain is clear and strong flow, cc also there is a random metal noise sometimes, ran quick wash, noises are no
Near Brecksville, OH 44141
Corey L.
Job Details: 10/11/2019
DRYER WHIRLPOOL MGDB835DC "Customer complaint dryer not heating, confirmed, found gas turned off, turned on, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Near MIDDLEBRG HTS, OH 44130
Dan H
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 54 degrees , freezer section temperature at 33 degrees, found dye running out of high side line from in cabinet, called whirlpool techline spoke to Adrian, refrigerant l
Near Cleveland Heights, OH 44121
Joe O
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL MDB6709AWQ0 Cc: won’t startFound control receiving proper power. Found silver migration on ui ribbon cable. Needs ui; ordrng 1 W10811154 (panel-cntl)
Near Aurora, OH 44202
Brian M
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG525S0HS1 Cc unit not keeping temp and temps from vent is hot Ran test bake of 350 waited for unit to cycle with pan added my thermometer reads average temps of 367 after a cycle is done Found temps coming from vent to be around 112 and this is normal Let unit cycl
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/11/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher had water still in bottom and it smells it’s also not drying, unit was uninstalled, hooked unit up to test, unit had no errors, completed test cycle, customer not using rinse aid, left samples, unable to duplicate the proble
Near Cleveland, OH 44135
Corey L.
Job Details: 10/11/2019
DRYER MAYTAG MGD6630HW0 "Customer complaint dryer making noise dryer is louder than before, confirmed heard thumping sound like from blower wheel, confirmed bracket to blower wheel housing not tight to cabinet, optimized bracket, op test good"
Near Parma, OH 44134
Dan H
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FRS3R4EB0 "Customer complaint that unit is not cooling, fresh food section temperature at 77 degrees, freezer section temperature at 7u degrees , no frost pattern on evaporator fans are running, compressor is not, compressor is seized, unit needs new compressor,
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
DRYER WHIRLPOOL MEDB850WQ0 "Cc of noise. Idler pulley worn. Replaced with t/s repair kit, tested, good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Rocky River, OH 44116
Corina B
Job Details: 10/11/2019
WASHER WHIRLPOOL MVWX655DW0 "CC that there is a grinding noise. Ran diag F5E2 – LID LOCK FAULT, F8E1 – NO FILL, LONG FILL. Found drain hose on the ground. Raised the drain hose. Started a agitate found the spline is stripped on the wash plate. Will need a new wash plate."
Near Perry, OH 44081
Arthur V
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FPHB2899PF2 Replaced freezer ice maker and filter head assy. Ran tons of water thru system. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Kent, OH 44240
Brian M
Job Details: 10/11/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc of leak Found leak coming from float switch area Ran multiple times could not get unit to leak Placed down water mat Advised to watch
Near North Royalton, OH 44133
David R
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cc of shelf falling, questions about temp. Adjusted temp, went through service test and thermistors all pass. Shelf had a lot of weight on it probably causing one side to come off the support. I took the shelf off, looked at everything, the shelf itself
Near Cleveland, OH 44128
Dan H
Job Details: 10/11/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that light broke in socket, removed base, op test good"
Near Kirtland, OH 44094
Joe O
Job Details: 10/11/2019
DRYER SAMSUNG DV393GTPAWR/A1 "Cc: no heatCustomer states will heat, then won’t heat for a while. Upon arrival the unit started and was heating. Can hear gas coils clicking on and off. Turned off then turned back on. Unit now not heating. Igniter is glowing but gas valve is not openin
Near Willoughby, OH 44094
Joe O
Job Details: 10/11/2019
REFRIGERATOR MAYTAG MFI2266AEQ Cc: not coolingFound compressor not running. Hooked compressor tester to unit. Compressor started right up. Needs start device. Replaced ptc and overload. Unit is cooling. Advised customer to allow up to 24 hrs for unit to get to temperature. Op test ok;
Near North Royalton, OH 44133
David R
Job Details: 10/11/2019
DRYER MAYTAG MEDC215EW1 "No heat, found cutoff bad, replaced with thermal cutoff kit from t/s. One of the kits was bad. Tested. Heated and cycled. Op test ok.; used 1 279816 (CUTOFF), and 1 279816 (CUTOFF) from stock"
Near Fairview Park, OH 44126
Corina B
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 "Cust showed pop, sent pic. CC that there is frost in the freezer. Found the gasket not the touching the frame. Steamed out the gasket and used Vaseline around the gasket. Optest ok. No water to unit"
Near Willoughby, OH 44094
Arthur V
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Installed drain tube. Cleared drain using steam. Op test good.
Near Kent, OH 44240
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW5640XW0 Cc of no spin Found gearcase blown out and grease covering everything under washer Needs gearcase belt actuator and capacitor. EST only
Near Concord Township, OH 44060
Arthur V
Job Details: 10/11/2019
MICROWAVE JENN-AIR JMW8330DAS Found plug in wall oven supplying power to microwave shorted causing issue. Part needed is no longer available. Part number is . 701704. Advised customer to get a electrician to provide 120 to microwave
Near Euclid, OH 44117
Joe O
Job Details: 10/11/2019
REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 "Cc: leakingFound John guess fitting going to freezer door leaking. And found water leaking from the inlet water valve. Needs water valve and John guess fitting.; ordrng 1 218859701 (valve,water5642) and 1 WP2198677 (connector1870), used 1 SHIPPING (SHIPP
Near Cleveland, OH 44107
Corina B
Job Details: 10/11/2019
DISHWASHER ELECTROLUX EIDW6105GS1A "CC that the unit does not turn on. Found the ui flashing, not responding. Will need a main control and ui."
Near Cleveland, OH 44109
Corina B
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Cust showed pop, sent pic. CC that the freezer handle is loose. Tighten the handle. Optest ok.no water to unit."
Near Brooklyn Heights, OH 44131
Corey L.
Job Details: 10/11/2019
DRYER MAYTAG MGD5500FW1 "Installed gas burner, op test no good, noise changes to something else, tried tweaking and tightening most every screw on the unit, everything feels tight, unable to get rid of abnormal noises all together, rescheduling to try again ; schdld next appmnt
Near Painesville Township, OH 44077
Arthur V
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Leveled unit and adjusted refrigerator lines to get rid of bad vibration noise
Near Cleveland, OH 44109
Corina B
Job Details: 10/11/2019
WASHER AMANA NTW4516FW2 "Unit has no model or serial tag on unit. Called office. Rent a center will need to provide a tag. Brought control back. Just looking it over waiting to a response will need a tub ring, lid lock"
Near Shaker Heights, OH 44118
Dan H
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Customer complaint of frost build up in freezer, found one little drop (see pic), installed new freezer section door gasket, op test good door gaskets are both sealing, applied petroleum jelly to door seals, unit is operating as designed"
Near Garrettsville, OH 44231
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW5000DW2 Cc of unit not washing Found lid lock not working Ran manual lid lock test. No good Replaced using truck stock OP TEST OK ; used 1 W11307244 (DOOR LOCK) from stock
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
WASHER MAYTAG MVWB765FW3 "Tested out all components. No error codes, valves have resistance, drain pump working, took off and checked pressure hose, good, spin and agitate good, lock I good. Everything test fine. Op test ok."
Near Strongsville, OH 44149
David R
Job Details: 10/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc of water leaking. Found drip pan cracked. Gave customer estimate. Customer paid SVC.*** do not order part; ordrng 1 WPW10655368 (pan-drip), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Beachwood, OH 44122
Corina B
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW9400SW01 "CC that the unit smells. Cleaned out the drain hose from the tub to drain pump. Advised cust if the smell is still there, that the hoses, drain pump, bellow will need replaced."
Near Strongsville, OH 44136
David R
Job Details: 10/11/2019
WASHER WHIRLPOOL WFW5620HW0 "Cc of leaking underneath. Found drain hose loose and other vent at top loose and off. Checked all hoses while machine filled up halfway with water, no leaks. Checked valves, dispenser, everything dealing with water, no leaks. Op test ok."
Near Lorain, OH 44052
Gabriel P
Job Details: 10/11/2019
RANGE KITCHENAID KFGD500ESS00 "Found weak igniter reading .66 amp replace from truck stock,opt test ok ; used 1 12400035 (IGNITER) from stock"
Near Painesville Township, OH 44077
Joe O
Job Details: 10/11/2019
DISHWASHER KITCHENAID KDFE104DWH2 Installed listed parts. Op test ok
Near Jefferson, OH 44047
Brian M
Job Details: 10/11/2019
WASHER WHIRLPOOL WTW8040DW4 Cc of unit making a noise Ran auto test could not hear an abnormal noise Customer showed me a video of noise could not determine where it was coming from Ran quick wash with clothes Because that’s what she used when making noise Watched a whole quick cycl
Near Ashtabula, OH 44004
Jeff M
Job Details: 10/11/2019
DRYER CROSLEY CDE4000FW0 The unit heats and function fine I was not able to duplicate a issue; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Near Cleveland, OH 44102
Corey L.
Job Details: 10/10/2019
DISHWASHER KITCHENAID KUDR01TJBT0 "Customer complaint dishwasher is not powering on and had a plastic or electric smell a few times prior to it not working, confirmed unit is not responding at all, found control failed, control 8528172 no longer available, unable to repair"
Near Cleveland, OH 44135
Corey L.
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW7500GC0 "Replaced lid lock, ran calibration, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 10/10/2019
WASHER MAYTAG MVWX655DW1 "Customer complaint washer is stuck on sense, unit was unplugged, plugged in unit, sensing led flashing, held cancel to cancel, customer was not holding down long enough customer held for 4 seconds which is 1 second longer than directed on the unit tech c
Near Cleveland, OH 44102
Corey L.
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint fridge door is not sealing all the way on bottom corner, confirmed bottom right corner of ff door is warped not allowing gasket to meet cabinet, unit need new ff dr, advised our office will contact them with updates to our return and w
Near Painesville Township, OH 44077
Jeff M
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 The deli drawer was set to high causing the vegetables to stay in adequate temperature. Also I turn the heater for the facia Face on the icemaker to 100% so the moisture will evaporate.
Near Cleveland, OH 44109
Corey L.
Job Details: 10/10/2019
WASHER MAYTAG MVWB755DW0 "Customer complaint clothes have white streaks and smelly clothes, found drain hose running to floor drain, advised customer to install standing pipe and refer to installation instructions, u bracket missing, sending bracket to customer, no need to resche
Near North Olmsted, OH 44070
Gabriel P
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 Senior found that it was the gasket pushing door open she correct where customer can use gasket till we order her a new one ordering gasket ; ordrng 1 W10864081 (gasket)
Near Lorain, OH 44053
David R
Job Details: 10/10/2019
OTR MICROWAVE WHIRLPOOL WMH31017HW3 Found another part burned up. Found part missing from inside cabinet. Will replace everything at once. Ordering filter board and support *** leaving all parts on the same big box and marking it ; ordrng 1 W10422269 (filter) and 1 W11245707 (support)
Near Perry Township, OH 44081
Joe O
Job Details: 10/10/2019
RANGE WHIRLPOOL WFG525S0HW0 "Cc: orange flameFound roughly half of the flames are yellow orange. Called whirlpool spoke to David can be caused by something in the air or in the gas supply. Stated it can be caused by by re varnished cabinets, floors, a humidifier. Customer has a humi
Near North Olmsted, OH 44070
Corina B
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0
Near Chardon, OH 44024
Dan H
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 "Customer complaint that unit is not making ice, ice maker cycles but does not fill, valves are working, have water flow to door, no water through door, unit needs new freezer section door ; ordrng 1 LW10365672 (dor-fip ss)"
Near Huntsburg, OH 44046
Jason N
Job Details: 10/10/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Cc unit not coolingConfirmed unit is not running, only lights working.Found front panel only responsive when pressing a button, all leds light up at same time. Called wp tech line, David, said check communication wire to front panel, if ok, replace rear
Near Geneva-on-the-Lake, OH 44041
Arthur V
Job Details: 10/10/2019
WASHER GE GFW490RSK0WW Found unit not draining. Removed filter and cleaned out. Unit op test good
Near Newbury Township, OH 44065
Jason N
Job Details: 10/10/2019
WASHER MAYTAG MVWC565FW Installed listed gearcase parts. Ran auto test and calibration. Op test good.
Near Perry Township, OH 44081
Joe O
Job Details: 10/10/2019
DISHWASHER GE GDF520PGD4BB Installed listed parts. Ran test cycle. Placed water mat. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 10/10/2019
DRYER WHIRLPOOL WED8500DC4 "Replace belt,opt test ok"
Near Bainbridge Township, OH 44023
Jason N
Job Details: 10/10/2019
REFRIGERATOR KENMORE 596.752394 "Cc unit not coolingFound freezer evap frosted over, ran force defrost, heater turned on, defrost circuit good. Unit still cooling while in force defrost. Unit needs new jazz board. Replaced jazz board using truck stock. Defrosted evap. Op test good.; use
Near Leroy Township, OH 44077
Joe O
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDFE104DSS5 Cc: not workingFound sump receiving proper power. But not powering on. Replaced sump assembly. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
Near Saybrook Township, OH 44004
Arthur V
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB "Cust complaint that she came home from vacation and her milk was spoiled. It did not seem as cold to her ,pop cans etc did not seem cold. She adjusted her temp down from 4to 2 and everything seems to be cold now. Checked evap fan motor,baffle motor both
Near Pepper Pike, OH 44124
Jason N
Job Details: 10/10/2019
REFRIGERATOR MAYTAG MFI2569YEM0 "Installed ice maker and front panel control. Ran manually ice maker test, op test good. Front panel reading and functioning correctly."
Near Leroy Township, OH 44077
Joe O
Job Details: 10/10/2019
DISHWASHER MAYTAG MDB8989SHZ0 Cc: not washingFound sump not receiving any power. Checked connection. Found connection loose. Re inserted connection. Op test ok
Near Cleveland, OH 44109
Corey L.
Job Details: 10/10/2019
DISHWASHER MAYTAG MDB4949SDM3 "Customer complaint tube fell off, confirmed found brack for top clip on feed tube missing, replaced, with part sent, op test good"
Near Chardon, OH 44024
Joe O
Job Details: 10/10/2019
REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Cc: freezing food in ff sectionFound temps in ff at 38-40 degrees and 4 degrees in freezer. Found freezer temp set to 8. Customer states it was set to 9 and ff was set to 5 so she turned it down to 1. Found water filter frozen. Found damper stuck open and
Near Perry Township, OH 44057
Arthur V
Job Details: 10/10/2019
DRYER MAYTAG MDE6000AYW Found i ordered wrong part. No excuses but the look up stinks. Please order correct part Reschedule at customer request ; ordrng 1 WP33001807 (seal)
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc unit not making iceRan manual ice maker harvest, ice maker will not index, power in good at 121v. Replaced ice maker using truck stock. Ran manual ice maker test, ice maker indexed and filled mold with water, op test good.; used 1 W10884390 (ICE MAKER
Near Willoughby, OH 44094
Joe O
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW6600SW2 Installed suspension rods. Ran drain and spin. Op test ok
Near Beachwood, OH 44122
Joe O
Job Details: 10/10/2019
DRYER MAYTAG MEDB850YW0 Went to install element. Found incorrect element for this unit. Reordering element; ordrng 1 WP8544771 (element)
Near Highland Heights, OH 44143
Joe O
Job Details: 10/10/2019
REFRIGERATOR GE GFE28GSKDSS "Cc: noise, freezing food in ff section, and intermittent temps in ff sectionFound temps in ff section at 43 degrees and 02 degrees in freezer. Found error code 0105(Condenser Fan cannot reach target speed) ran diagnostics test. Found all fans functioning
Near Willowick, OH 44095
Joe O
Job Details: 10/10/2019
WASHER WHIRLPOOL MVWB765FW3 Installed listed parts. Ran auto test and calibration. Op test ok
Near Avon, OH 44011
David R
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Replaced parts. Tested. Steamed all ice and gasket. Let fz door stay shut for half an hour to conform gasket. Op test ok.
Near Cleveland, OH 44139
Dan H
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer complaint that unit is not running a full cycle and will not dry, ran diagnostics found f4e3(wash motor not running ) error code, wash motor is receiving 120vac , unit needs new sump assembly, installed new sump assembly, op test good ; used 1
Near Olmsted Township, OH 44138
Corina B
Job Details: 10/10/2019
DRYER WHIRLPOOL WED4815EW1 "CC that the timer is ticking. Found the timer ticking when off, will start when pressing the start button. Will need a new timer. Cust is going to install part. ; ordrng 1 WPW10185982 (timer 11658), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Parma, OH 44130
David R
Job Details: 10/10/2019
RANGE WHIRLPOOL WFG525S0HZ1 "Cc right front burner not lighting. Burner sparking. Made sure orifice was cleaned and cleared out. Made sure cap was on right, turned to light. Burner came on, tried a couple more times and had customer test out. Op test ok"
Near Warrensville Heights, OH 44128
Dan H
Job Details: 10/10/2019
DRYER AMANA NED4655EW1 "Customer answered door and said he called Tuesday and canceled appointment, he said the dryer vent was clogged and building maintenance cleaned it out and dryer has been working perfectly"
Near Cleveland, OH 44128
Dan H
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is receiving 120vac, unit needs new ice maker, customer does not want repair at this time ; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING AND HANDLING) fro
Near Columbia Township, OH 44028
David R
Job Details: 10/10/2019
RANGE GE APPLIANCE JB650EF1ES "Checked bake and broil again, checked sensor. Test below range of where it needs to be. Ordering sensor ; ordrng 1 WB21X22134 (sensor asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB02 "Customer complaint that unit is not dispensing ice, found Klondike box jammed in ice chute, removed, unit dispenses ice, unit is operating as designed"
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/10/2019
REFRIGERATOR KITCHENAID KBFN402ESS01 "Customer complaint that lights are intermittently not working, confirmed, unit need new led control and light module ; ordrng 1 W10908166 (module) and 1 W11368839 (CONTROL )"
Near Burton, OH 44021
Brian M
Job Details: 10/10/2019
DRYER WHIRLPOOL MEDC400VW0 "Cc of noise when tumbling Found rear support roller and idler pulley worn out Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP10314173 (ROLLER ), and 1 WP691366XXX (XXX DO NOT RESTOCK XXX) from stock"
Near Moreland Hills, OH 44022
Dan H
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW8500DC0 "Customer complaint that unit is not starting, confirmed, no buttons working on user interface , diagnostic led is not lit on control, unit needs new control, customer does not want repair ; ordrng 1 W10812418 (cntrl-elec), used 1 SHIPPING (SHIPPING AND
Near Bainbridge Township, OH 44023
Brian M
Job Details: 10/10/2019
DISHWASHER KITCHENAID KDTE304GPS0 Cc of white soapy water leaking from left corner Ran multiple runs and could not duplicate a leak ran an almost full cycle still no leak Repositioned door gasket and turned down the jet dry selection Advised customer to watch
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW4950XW3 "Found error f5e3 lid unlock fault and f2 e1 stuck key and f7e5 shifter fault ,delete all the code ran calibration it lock but also transmission sound loud complete calibration running auto test pass giving him and estimate on latch and shifter also remin
Near Aurora, OH 44202
Brian M
Job Details: 10/10/2019
WASHER WHIRLPOOL WFW96HEAW0 Cc of leak and Loud noise when running Found flow meter cracked and bearing to have slack and grinding when hand spinning Needs flow meter and tub bearing replaced Est only Q
Near Hiram, OH 44234
Brian M
Job Details: 10/10/2019
WASHER MAYTAG MVWB765FW3 Cc unit not working Found error for lid lock Ran manual lid lock test lid lock did not function Need lid lock ; ordrng 1 W10810403 (lid lock assy)
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL DU1145XTPBA Complaints dishwasher leak found a screw sticking out by the seal not letting it to close also was not level took pictures from both also found gasket seal broken ordering ; ordrng 1 W10542314 (door seal) and 1 WP8269145 (brckt-mtg)
Near Cleveland, OH 44105
Jason N
Job Details: 10/10/2019
WASHER AMANA NTW4516FW3 "Cc unit water level too low Ran entitlement Ran diagnostics, found code f0e2 for oversuds.Ran auto test and calibration, all functions normal. Advised customer how auto sensing works on unit, also advised no more than 2tbls spoon of detergent or less dep
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/10/2019
RANGE WHIRLPOOL WFE510S0AW0 "Found loose range wire also burn terminal block ordering parts needed ; ordrng 1 5304409888 (block 5.01) and 1 WX09X10010 (4' 50amp 3 wire rang 27.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Beachwood, OH 44122
Dan H
Job Details: 10/10/2019
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed new control, op test good"
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/10/2019
WASHER MAYTAG MVWB835DW4 "Found no issue with unit customer did not know how to use it,I have train her how to use unit found no error all good opt test ok"
Near Cleveland, OH 44135
Gabriel P
Job Details: 10/10/2019
WASHER MAYTAG MVWB880BW0 Found rotor wet of oil from bearings and shaft ordering stator rotor and bearings and shaft ; ordrng 1 280146 (rotor) and 1 WPW10419333 (stator)
Near Mayfield Heights, OH 44124
Dan H
Job Details: 10/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of loud banging noise and wet clothes at the end of the cycle, ran diagnostics found f0e5(off balance) error code, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near Strongsville, OH 44136
David R
Job Details: 10/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Cc of dispenser. Replaced with part from t/s. Tested in service mode, no error codes. Advised of using rinse aid. Customer also had questions about wash performance. Unit components check good, cleaned filter, arms to pump and motor clear. Advised for us