We serviced a
MAYTAG RANGE
Model CWG3100AAB25
Near Amherst, Ohio 44001
Marie V
Job Details:
05/24/2021
"Cc that the oven is not turning on. Confirmed, found weak igniter . Replaced from T/S. Preheated unit to 350*. Op test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
ROPER DRYER
Model RES7646KQ2
Near Cleveland, Ohio 44130
Gabriel P
Job Details:
05/24/2021
"Found open fuse replaced from t/s ,opt test ok also clean lint inside dryer,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Middlefield, Ohio 44062
Joe O
Job Details:
05/24/2021
"Cc: loud noiseRan test cycle. Found metal on metal rubbing noise, coming from rear of drum. Need bearing kit, and rear bearing assembly; ordrng 1 WE3M33 (shaft & bracket ass') and 1 WE03X25314 (bearing top asm) and 1 WE09X20441 (drum felt seal)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, Ohio 44146
Dan
Job Details:
05/24/2021
"Installed new gas tubing, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MRT18BSCW6
Near Painesville, Ohio 44077
Dan
Job Details:
05/24/2021
"Customer complaint that unit is not cooling, freezer section temperature at 51 degrees, fresh food section temperature at 57 degrees, partial frost pattern on evaporator, system has a leak , unit needs new evaporator , customer does not want repair ; ordrng 1 5304400812 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COOKTOP ELE
Model KICU569XBL00
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/24/2021
Cust does not have part # W10857233. Called office was delivered on 5/15 @ 1:05pm. Will need to re order. ; ordrng 1 W10857233 (Module)
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Geneva, Ohio 44041
Jeff M
Job Details:
05/24/2021
The motor relay on the main controller sticking needs a new main control estimate only; ordrng 1 117492610 (Control) and 1 S
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
05/24/2021
"Cc unit leakingCustomer stated its leaking, so the previous repair was not successful or we didnt hook something up right. Found small amount of water under unit, rotor is dry, not leaking from tub seal. Previous bearing and tub seal replacement checks good. Leak is from another source. Ran auto test and then started a wash cycle, found leaking from tub ring. Unit needs tub ring. Customer not repairing at this time. ; ordrng 1 WPW10550152 (Tub ring)"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, Ohio 44143
Jason N
Job Details:
05/24/2021
"Cc unit not draining all the way and leaking.Found unit float switch gummed up, will not move freely. Cleaned up float switch, good operation now. Ran wash then drain, unit draining slowly, will not drain completely, checked filters and drain port, all clear. Ordering drain pump. ; ordrng 1 WP6-917641 (Drain pump)"
We serviced a
AMANA DRYER
Model NED5800HW1
Near Elyria, Ohio 44035
Marie V
Job Details:
05/24/2021
"Cc that the unit does not always start when you press start button. Tested UI, pass. Advice cust that if her fingers are wet or have moisture the UI will not read and it will not do anything, to make sure that they are dry and that if her hands are also cold it will happen again. Just to gently press on start button and wait the count down on dryer and it will start with no problem. Check vent outside it was clear. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, Ohio 44092
Jason N
Job Details:
05/24/2021
"Cc unit had a part sitting in tub when delivered.Part in question was a suspension ball bushing. Inspected unit, found all suspension parts are intact. Customer has been using unit. The part was evidently a rogue extra part that made it into the unit. Unit is working as designed."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Willoughby Hills, Ohio 44094
Dan
Job Details:
05/24/2021
"Customer complaint that normal and wrinkle cycle are not working and of burning smell and timing if off, ran diagnostics found f2e1(stuck key) error code, user interface passed key test, started normal dry cycle, unit started and heated, started wrinkle control cycle, unit started and heated, no burning smell noticed, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFE540H0AS0
Near Elyria, Ohio 44035
Marie V
Job Details:
05/24/2021
"Cc that the right front burner will stay on high all the time it will not cook properly it will burn things up. this moment unit is working as designed , burner is turning on and off on its own. Set on low on med and high; ordrng 1 WPW10434452 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Cleveland, Ohio 44111
Corina H
Job Details:
05/24/2021
"Cust showed pop, sent pic. CC that the unit is not working right, does not fill with water on a quick wash. Ran diag F0e3 Overload. Ran a calibration found the basket not leveled. Leveled the unit. Started a drain and spin. Showed Cust the owners manual. Advised cust to use 6-8 bath towels and 1-2 tablespoons of he detergent. The impeller cap is missing. Cust can install. Optest ok. ; ordrng 1 W11050804 (Cap)"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, Ohio 44107
Corina H
Job Details:
05/24/2021
3-5 less then 1 ohm 4-5 open 3-4 open benched pressed the motor 4-5called t/l Joel. To have the Cust call customer relation due to having bad motors. Will need a new motor. Do not order until we hear from the customer ; ordrng 1 279787 (Motor)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WOC54EC7AS00
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/24/2021
"Cc unit says feature not available Found internal error f1e0 Tech sheet says to replace main control ; ordrng 1 WPW10632435 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Euclid, Ohio 44123
Jason N
Job Details:
05/24/2021
"Cc unit not turning on. Check power into unit. Found L1 to L2 reading 70v. L1 to N reading 50v. Checked breaker, turned off and back on. Power checks in good. Ran dryer op test, unit tumbling and heating. Started and stopped unit several times to ensure proper power in. Unit stopped working again, found same power issue. Breaker is not tripped. Advised customer to contact electrician to inspect breaker/outlet."
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ3
Near Parma, Ohio 44134
Gabriel P
Job Details:
05/24/2021
"Found 120 voltage going to socket but when there is a bulb in there voltage drop to .15 need control Customer will not repair ; ordrng 1 W11034219 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Windsor, Ohio 44099
Joe O
Job Details:
05/24/2021
Cc: door not opening completely.Found friction pads broke. Replaced friction pads. Op test ok; used 2 8268961 () from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, Ohio 44085
Joe O
Job Details:
05/24/2021
"Cc: not heatingFound unit pulling 12.0 amps. Spoke with BJ, Unit still pulling over 3 amps. High side issue, BJ stated to replace all high side parts. Needs capacitor, transformer, and magnetron. BJ stated not to charge Labor and stated we have an auth for parts. Transformer and capacitor out of stock office to reschedule; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W10754299 (magnetron)"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, Ohio 44003
Jeff M
Job Details:
05/24/2021
Installed the new part op tested good. Clutch and slide
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/24/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Parma, Ohio 44134
Gabriel P
Job Details:
05/24/2021
"customer complaints that every day about 3 to 4 one cube ice will fall,Found that lever was not press all the way and it jam ice when it was coming out"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, Ohio 44134
Gabriel P
Job Details:
05/24/2021
Replace gasket and rubber legs.opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/24/2021
"Cc that the unit is loud and that it shakes and has some error codes. Ran diag found error code of F0E4 spin limited by water temperature. Theres a load of clothes on washer. Set unit to spin, normal noise. Check ohms on valves from tech sheet, from j16, pin 1-6 1.032 ohms, pin 1-7 1.014 ohms , pin 1-5 1.043 ohms and from 1-2 1.022 ohms. Valves are in range, replaced main control by tech sheet. ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, Ohio 44094
Dan
Job Details:
05/24/2021
"Installed new door, op test good"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Willoughby, Ohio 44094
Dan
Job Details:
05/24/2021
"Customer complaint that unit is not spinning or washing clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin and heavy agitate , unit spins, when unit agitates the whole basket is moving, shifter is not moving, unit needs new shifter ; used 1 W10913953 (Shifter) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, Ohio 44095
Dan
Job Details:
05/24/2021
"Installed new motor, op test good customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/24/2021
Installed the new part op tested good. Main control
We serviced a
FRIGIDAIRE WALL OVEN GAS
Model FEF336ECE
Near Willoughby, Ohio 44094
Jason N
Job Details:
05/24/2021
"Cc unit element sparked, now unit not heating properlyFound bake element physically popped. Unit needs bake element. ; ordrng 1 316075103 (Bake element)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTDB
Near Painesville, Ohio 44077
Brian M
Job Details:
05/24/2021
"Cc unit sparking every time its plugged in or turned on Found unit to have a short in the interlock switches Needs fuse and switches ; ordrng 1 5304509459 (Switch) and 2 5304509460 (Switch)s and 1 5304509451 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LA7800XMW0
Near Elyria, Ohio 44035
Marie V
Job Details:
05/24/2021
"Cc that the unit is not agitating with heavy loads. Confirmed, unit will need gearcase and basket drive, unit has lots of oil leak underneath, parts are discontinued, it cant be fixed.; ordrng 1 359699 (Basket drive) and 1 358483 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
"Cc of noise then unit stopped running Found thermal fuse open, once unit ran found rear rollers to be worn out Replaced using truck stock repair kit Ran test cycle OP Test Ok ; used 1 3392519 (), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/21/2021
"Replaced control, UI, FZ light. Unit still not working. Called techline. Went over symptoms. Had me unplug each load one by one. Unit was still not working correctly. Tested left FF door switch, not correct voltage. Techline said order and replace door switch . In process of testing, or trying to get the switch out, it broke, place tape over. Let customer know.****place on cancellation list. As soon as possible ; ordrng 2 W11384469 (Door switch)s and 1 W11396033 (FZ door switch)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Highland Heights, Ohio 44143
Jason N
Job Details:
05/21/2021
"Cc unit not washing dishes wellCustomer states dishes on upper rack are not coming clean all the time. He already cleared filter area, and checked spray arms. Ran wash test, spray pressure slightly reduced, found spray arms are not rotating. Found spray manifold on upper rack is separated, leaking large amount of water out. Unit needs spray manifold. Customer wants to install himself. ; ordrng 1 WPW10571949 (Manifold)"
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Mentor, Ohio 44060
Dan
Job Details:
05/21/2021
"Customer complaint of vibration and off balance, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, suspension is good, unit is level, ran high speed spin in manual test cycle, unit spins, unit agitates, unit is operating as designed"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Westlake, Ohio 44145
Marie V
Job Details:
05/21/2021
"Authorization is for the washer machine. Cc that the unit is making a loud noise. Confirmed noise is coming from blower wheel, found blower wheel broken, unit will need new blower. Advice cust to call back to get a authorization for dryer. Mod: NED5800HW0 Serial: MX0519581 . Blower wheel part number WP697772."
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/21/2021
"Cc that the unit is working good but is not drying dishes. Confirmed, check ohms on heater has 16 ohms. Put,y leads on j720 pin 1 - 2 not Volta going to heating element. Ran diag and when to service mode, tested all components they tested good but control is not sending power to heater. Called senior techBJ ask me to ohm out the turbidity sensor, check bad it will need sensor as well. Cust will fix.; ordrng 1 WD21X24899 (Control) and 1 WD21X22598 (TURBIDITY), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Broadview Heights, Ohio 44147
David R
Job Details:
05/21/2021
"Replaced hose. Tested. Ran diagnostics, good. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Olmsted Township, Ohio 44138
David R
Job Details:
05/21/2021
Replaced door switch. Tested. Good. Door ajar signal off. Reset water filter light. Good. All lights working. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, Ohio 44012
David R
Job Details:
05/21/2021
"Stacked washer,dryer. Replaced both parts. Ran diagnostics. Good."
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
05/21/2021
"Replaced control and unlocked the UI by pressing 6 and 8. Preheated unit to 350*. Op test okI have the element for return, no core for return."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, Ohio 44095
Dan
Job Details:
05/21/2021
"Installed new control, op test good"
We serviced a
N/A N/A
Model MFI2570FEW01
Near Beachwood, Ohio 44122
Jason N
Job Details:
05/21/2021
"Cc unit left door not closing properly and unit seems too cold in ff section.Customer stated she cant close the left door if the right door is already closed. Advised customer that left door should always be closed first due to the mullion rail that needs seated into its receiver. Used petroleum jelly to lubricate mullion receiver. Ran thermistor tests, found ff thermistor reading 02 open. Found thermistor was recently replaced and spliced in with butt connectors. Checked thermistor resistance, reading approx 6k, thermistor is good. Reattached using wire nuts. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Lorain, Ohio 44053
Gabriel P
Job Details:
05/21/2021
Found bolt on motor broken also leaking lots of oiland also agitator not coming off is seize ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 WPW10427633 (Shields) and 1 W11395618 (Capacitor) and 1 W10752187 (Screw) and 1 W10902814 (Agitator)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, Ohio 44095
Dan
Job Details:
05/21/2021
"Installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, Ohio 44111
Marie V
Job Details:
05/21/2021
"Cc that the food still freezing things on fresh food section. Took temps ff 37* 34* , and 11 told me to follow called whirlpool tech line ask me to follow service pointer and to replace freezer thermistor. Replaced thermistor from T/S and followed SP. Op test ok. Also put fz to 4 snowflakes. ; ordrng 1 WPW10384183 (Thermistor), used 3 WR02X11330 (5/16 UNION) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
05/21/2021
Machine was not filling with water. Both water valves tested good I checked the sensor hose it looks good.. op tested good
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, Ohio 44107
Corina H
Job Details:
05/21/2021
"Replaced the blower wheel. 4 to 5 open 3 to 4 open. Control 0 volts when on 120 volts off. Checked continuity from the thermal fuse to the light blue wire, good. Ohmed out the overload, good. Checked the light blue on the door switch to j9-1 120 volts. From door switch to thermal fuse 120 volts. Called t/l Joel to replace the motor. Did not give us a file #. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
Customer showed pop took pic Cc unit not always getting to pre heat temp Ran diagnostics found no errors Ran test bake to 350
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
Customer had dry clothes in dryer and tried running it on normal sense mode Unit has a sensor that detects moisture and clothes where already dry so it shut down Unit is operating as designed
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, Ohio 44052
Gabriel P
Job Details:
05/21/2021
"Found blower tread defective replace from t/s ,opt test ok ; used 1 Wp694089 (Blower) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, Ohio 44094
Brian M
Job Details:
05/21/2021
Installed door and gasket OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
05/21/2021
"Cc unit intermittently draining, will code f9e1. Ran diagnostics, verified f9e1 for drain problem. Ran cancel drain, unit is draining but slowly. Checked under unit, found drain hose rubber elbow connection to unit is kinked. Drain hose routed improperly. Corrected drain hose routing. Ran wash test then cancel drain. Unit draining normally. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, Ohio 44136
Marie V
Job Details:
05/21/2021
"Cc that the unit does not gets hot and unit temp is set to hot, cust also said that it takes a couple of min to get hot water at the sink. Ran diag found error code F7E6 motor fault f0e5 off balance load detected . Deleted error code check underneath unit an found shifter off place , unit will need new shifter, also water is plugged in the correct way, but it took almost 2 min to get the hot water when testing. Set unit to normal and started a cycle, called cust to show her about it, advice to run hot water at the sink before starting washer. Also unit will need new shifter found off place. ; ordrng 1 W10913953 (Shifter)"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, Ohio 44040
Dan
Job Details:
05/21/2021
"Customer complaint of f2e1 error code, confirmed, unit needs new user interface, part is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11093253 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, Ohio 44128
Jason N
Job Details:
05/21/2021
"Cc unit need freezer door gasket replacedFound freezer door gasket tore on top of gasket, magnet coming out. Replaced freezer door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Found right side door closer rubbing on top of freezer door. Door bottom corner is broken. Door will need replaced. Ordering door. Advised customer 4-6weeks and to contact office when door arrives to schedule. ; ordrng 1 LW10413519 (Ff door(Right))"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Broadview Heights, Ohio 44147
Jason N
Job Details:
05/21/2021
"Cc unit making burning smell.Customer states unit made a burning smell last time he ran it., hasnt run it since. Found plastic spoon sitting on heater element. Removed spoon. Ran diagnostics cycle, all functions passed. No abnormal smell. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, Ohio 44134
Jason N
Job Details:
05/21/2021
"Cc unit making loud vibration noise during spin cycle.Customer stated unit has excessive vibration on spin cycle, customer tried to level unit already. Verified unit is level. Ran auto cycle, all functions passed. Ran rinse and spin test with 4 large towels. Normal vibration, no abnormal sounds heard. Unit is working as designed."
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Brooklyn, Ohio 44144
Jason N
Job Details:
05/21/2021
"Installed door and interlocks. Op test no good. Unit door not contacting interlocks correctly. Found cavity is actually pushed inwards on top causing door to sit unevenly. Not repairable, called techline to document, TJ, documentation"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Cleveland, Ohio 44108
Jason N
Job Details:
05/21/2021
Installed oven control. Ran bake test to 300 degrees. No faults. Op test good.
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Conneaut, Ohio 44030
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, Ohio 44126
Corina H
Job Details:
05/21/2021
"Wrong compressor. Will need a correct compressor. Office to refund the money for the freezer fan, did not need. Called office to reschedule for Tuesday. ; ordrng 1 W11393142 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
Installed hinges and latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOS72EC0HS01
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
Customer showed pop took pic Cc unit wont scroll on screen Reset UI OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, Ohio 44024
Brian M
Job Details:
05/21/2021
Cc paddle stick for water Found paddle not kicking back Needs paddle rebuilt ; ordrng 1 W10678156 (pad) and 1 W10680037 (arm-dispsr) and 1 W10672578 (spring) and 1 W11109505 (spring) and 1 W10663699 (gasket) and 1 W11244274 (door-ice) and 1 W11087492 (switch)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, Ohio 44141
Dan
Job Details:
05/21/2021
"Customer complaint that unit is leaking, found unit leaking passed seal on new drain pump , unit needs we drain pump ; ordrng 1 W11497943 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, Ohio 44121
Jason N
Job Details:
05/21/2021
"Cc unit not cooling, not making ice.Found both sections at room temperature. Compressor not running. Start relay is clicking. Ran amp draw on compressor, drawing 10.7a when start relay tried to start. Compressor is locked. Unit needs compressor. ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, Ohio 44085
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, Ohio 44024
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
GE DISHWASHER
Model GDT655SSJSS
Near Avon, Ohio 44011
Gabriel P
Job Details:
05/21/2021
"Found communication error from control to user giving estimate customer will not fix ; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (User), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, Ohio 44141
Dan
Job Details:
05/21/2021
"Customer complaint that screw keep backing out of foot petal, unit needs new petal and screws; ordrng 1 882657 (Petal) and 2 WP780263 (Screw)s"
We serviced a
MAYTAG REFRIGERATOR
Model KRFC302ESS02
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/21/2021
Wrong unit entered wrong parts ordered Fix model # and serial # unit is under warranty Needs gaskets and mullion Also has low water flow Would like a valve just in case ; ordrng 2 W10830046 (gasket-fip)s and 1 W11177238 (rail-mulln) and 1 WPW10420083 (valve)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Aurora, Ohio 44202
Brian M
Job Details:
05/21/2021
Cc unit not starting Unit started just fine Could not duplicate a issue
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, Ohio 44149
Marie V
Job Details:
05/21/2021
"Cc that the unit is making a noise when it starts and during cycle. confirmed, noise is coming from diverter, unit will need pump assembly. ; ordrng 1 W11178672 (Pump assembly)"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, Ohio 44126
Corina H
Job Details:
05/21/2021
CC that the unit makes a lot of noise in a spin cycle. Found the splines are broken. Will need a new tub. Office will need to reschedule ; ordrng 1 W10901175 (Tub outer)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, Ohio 44266
Brian M
Job Details:
05/21/2021
Defrosted ff evap Installed thermistor and main power supply control board OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, Ohio 44044
Marie V
Job Details:
05/21/2021
"Cc that the unit is not cooling and they had a sealed system repair before by Stewards appliance. Took temp found 50* on both sections. Try to find a leak I couldnt because unit does not have UV filter drier , check evaporator no frost patter on it. Unit will need sealed system . Unit will need evaporator and filter drier. ; ordrng 1 WPW10143759 (Drier) and 1 WPW10321158 (Evaporator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor-on-the-Lake, Ohio 44060
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
05/21/2021
"CC that the right side burner get to hot and do not work. Will need new switches. ; ordrng 2 W10900107 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22KMHCE
Near Mentor, Ohio 44060
Jeff M
Job Details:
05/21/2021
The drain was plugged in the rear I cleared the drain op tested good
We serviced a
FRIGIDAIRE RANGE
Model FGES3065KFG
Near Westlake, Ohio 44145
Gabriel P
Job Details:
05/21/2021
Found unit not getting proper voltage customer will need and electrician
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, Ohio 44105
Corina H
Job Details:
05/21/2021
Replaced the control. Brought core back for return. Started a cycle. Waterlines are dripping. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, Ohio 44057
Jeff M
Job Details:
05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, Ohio 44145
Gabriel P
Job Details:
05/21/2021
"Replace dryer kit,opt test ok"
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, Ohio 44102
Corina H
Job Details:
05/21/2021
Replaced the bake element. Heated oven to 350*. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WOCA7EC0HZ03
Near Cleveland, Ohio 44113
Corina H
Job Details:
05/21/2021
Replaced the ui. Brought core back for return. Optest ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Diamond, Ohio 44412
Brian M
Job Details:
05/21/2021
"Cc of noise and unit not spinning Suspect tub hub but could not get washplate off, washplate damaged Can not verify if gearcase spline is stripped Will need gearcase tub hub clutch and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Perry, Ohio 44081
Jeff M
Job Details:
05/21/2021
The bearings in the tub are failing the unit is about 17 years old customer will just buy a new one
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, Ohio 44035
Marie V
Job Details:
05/21/2021
"Replaced, cam , shifter, actuator, hub, gearcase and belt. Ran calibration and auto test op test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS02
Near North Royalton, Ohio 44133
Dan
Job Details:
05/21/2021
"Customer complaint of vibration noise , lower fan is making noise, unit needs new lower fan, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10273666 (Lower fan)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, Ohio 44143
Dan
Job Details:
05/21/2021
"Customer complaint that display goes blank sometimes during use, per service pointer unit needs new fan motor and control kit, part is out of stock so not scheduling return appointment ; ordrng 1 W10550511 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS01
Near Mayfield, Ohio 44143
Dan
Job Details:
05/21/2021
"Power wire unit is connected to is too short, unable to remove oven, customer said they will remove it, rescheduled customer ; schdld next appmnt for 6/2 WED !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, Ohio 44118
Jason N
Job Details:
05/20/2021
"Installed filter head. Purged water system of air. Tested water dispense. Good pressure, no abnormal noise."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, Ohio 44134
Corina H
Job Details:
05/20/2021
"CC that the unit is stuck in a wash cycle. Ran diag f2e1 stuck key. Ran a manual agitate and spin, also did a calibration. Ran a heavy duty cycle with towels and waited until it advanced to the rinse unit is working as designed. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
05/20/2021
Cc of no drain Found grease in drain tube Cleared clog OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Streetsboro, Ohio 44241
Brian M
Job Details:
05/20/2021
Complaint wont spin Ran manual spin test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, Ohio 44130
Marie V
Job Details:
05/20/2021
"Cc that the ice maker still not working. Took temps 45* o fresh food section and 19* on freezer. Check for power coming in to ice maker 0v unplugged unit and plugged back in ice maker cycled on its own and filled with water. Check frost pattern on evaporator it was good. Called Senior tech BJ, told me to let unit run for at least 10 min and check for temp. Called Whirlpool tech line they said to replace control board and thermistors. ; ordrng 1 WPW10312695 (Control) and 1 12952005 (Freezer light incl thermistor) and 1 W10884713 (Ice maker harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, Ohio 44090
David R
Job Details:
05/20/2021
Replaced parts. Tested. Good. Op test ok
