We serviced a
WRF990SLAM00 WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Corina B
Job Details: 11/24/2017
CC that the fz fan is very loud. Removed the fz panel and found a block of ice by the fz fan. Checked the heater good. Steamed the ice out. Optest ok. ; Cllctd $215.95 CC Ref # 907134485, Job Cmpltd
We serviced a
MAH5500BWW MAYTAG
Model WASHER
Near Cleveland, OH 44118
Dan H
Job Details: 11/24/2017
Customer complaint that basket fills with water when unit is off, no water in basket when tech arrived, water supply valves are on,no water found seeping passed valves, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
MVWC565FW1 WHIRLPOOL
Model WASHER
Near Cleveland Heights, OH 44121
Dan H
Job Details: 11/24/2017
Customer complaint that unit never worked, found drain hose laying on floor with hose extension, extension is clogged, corrected drain hose, unit drains, started normal wash cycle, unit filled and advanced to wash cycle, found hot and cold fill hoses reversed, corrected, unit spins, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
We serviced a
KEBS208SWH04 KITCHENAID
Model RANGE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/24/2017
Installed new thermal fuse, op test good ; Job Cmpltd
We serviced a
KUDS30IVWH3 WHIRLPOOL
Model DISHWASHER
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
The unit was not cleaning. I cleaned the sump unit op tested good
We serviced a
KDFE304DBL0 KITCHENAID
Model DISHWASHER
Near Concord Township, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested failed. Tested for power theunit is gettin 120vac. I called WP TL talked wth jk. The water sensor is shorted I unplugged the sensor unit tested good. The unit needs a sensor and wiring harness ; ordrng 1 W10911101 (HARNESS ) and 1 WPW10705575 (SENSOR),
We serviced a
WDF760SADM0 WHIRLPOOL
Model DISHWASHER
Near Lorain, OH 44053
Paul H.
Job Details: 11/24/2017
Replaced sump and motor assembly, found lower spray arm cracked, need to replace, customer will install, no return visit needed; ordrng 1 W10837249 (arm-spray),
We serviced a
KDTE254ESS0 KITCHENAID
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/24/2017
Replaced UI and drain pump, tested, cancel works and unit is draining fine, op test ok.; Job Cmpltd,
We serviced a
WDF560SAFM2 WHIRLPOOL
Model DISHWASHER
Near Streetsboro, OH 44241
Chad P.
Job Details: 11/24/2017
Wash motor failed. Has power. Replaced sump. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd,
We serviced a
WFW92HEFW0 WHIRLPOOL
Model WASHER
Near Streetsboro, OH 44241
Chad P.
Job Details: 11/24/2017
Found drawer squeaking. Tightened screws. Noise reduced. Advised cust they can place weather stripping between drawer and pedistal to stop vibrations. Op test ok. ; Job Cmpltd,
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KITCHENAID RANGE
Model KFGD500ESS03
Near Bay Village, OH 44140
Brian B
Job Details: 11/24/2017
Oven not working. Found lower oven ignitor shorted out. Replaced from t/s. Tested all functions. Optest ok.;
We serviced a
ED2KHAXVS01 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/24/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KITCHENAID ICE MACHINE
Model KUID508ESS1
Near Hunting Valley, OH 44022
Tim G.
Job Details: 11/24/2017
Installed jumper and powered unit up, op test good. Advised the customer to give the unit 12-24hrs for ice production. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXF04
Near Orange, OH 44122
Tim G.
Job Details: 11/24/2017
Complaint that the unit is developing ice on the fz floor. Checked and found the unit not draining when in defrost caused by the duck bill grommet. Replaced with updated p-trap style drain, cleared drain and ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADT2
Near Solon, OH 44139
Gail V.
Job Details: 11/24/2017
Complaint that the unit is not washing. Checked for stored errors and found none. Tested a normal and found the wash pump just humming. Unit needs sump and motor asm. ; ordrng 1 WPW10671942 (pump&motor), schdld next appmnt for 11/30 THU !,
We serviced a
KODE507ESS02 WHIRLPOOL
Model WALL OVEN
Near Beachwood, OH 44122
Corina B
Job Details: 11/24/2017
CC that the oven is not cooking properly. Advised cust to wait another 15 min after the buzzer goes off to insert food. Heated both ovens to 350*waited 30 min. Optest ok. ; Job Cmpltd
We serviced a
WTW7300DW0 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44110
Corina B
Job Details: 11/24/2017
Replaced the main control. Brought core back for return. Optest ng. Error code f5e3 appears. Will need a new ui. Called GS to order part. ; ordrng 1 W11102318 (UI), schdld next appmnt for 11/30 THU
We serviced a
JGBP30BEA1WH GE
Model RANGE
Near Cleveland, OH 44108
Dan H
Job Details: 11/24/2017
Customer complaint of gas smell during oven use and oven door handle is broken, confirmed door handle is broken, customer started bake for 350 degrees, customer had foil covering entire bottom of oven, advosed customer that foil in oven will block airflow, no gas smelled, unit needs new door handle; ordrng 1 WB15X10047 (handle), schdld next appmnt for 11/30 THU
We serviced a
WDT720PADM2 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44121
Corina B
Job Details: 11/24/2017
CC that the detegent in not dissolving. The drain hose goes directly into the basement floor. Took pic. Advised the cust to reinstall the drain hose to the garbage disposal and raise the drain hose higher then the bottom of the sink. Optest ok. ; Job Cmpltd
We serviced a
WSF26C2EXB01 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Dan H
Job Details: 11/24/2017
Customer complaint of break in waterline to ice maker, confrimed, ice maker fill line is cracked at angled head, installed new water line and guest fitting, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd
We serviced a
KITCHENAID DOWNDRAFTVENT
Model KXD4636YSS3
Near South Russell, OH 44022
Tim G.
Job Details: 11/24/2017
Installed new motor and tested several times, op test good. ; Job Cmpltd,
We serviced a
MAYTAG RANGE
Model MGT8720DS02
Near Lorain, OH 44055
Macaulay G.
Job Details: 11/24/2017
Replaced left and right front burner valves. ; , Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ02
Near Brooklyn, OH 44144
Brian B
Job Details: 11/24/2017
k. Called whirl TL, Mark, 7720623740. He said some bridging is normal. He said when auger runs, it will break apart bridged cubes.. He said to advise cust to clean chute out periodically and remove container and clean out. He said crushed ice participles can build up in chute over time and can cause ice to get jammed. Advised customer to call cons assist as there is nothing further we can do.; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44106
Brian B
Job Details: 11/24/2017
Oven not lighting. Found open ignitor. Replaced from t/s. Tested oven.. optest ok.; used 1 12400035 (IGNITOR) from stock, Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Westlake, OH 44145
Brian B
Job Details: 11/24/2017
Replaced user interface and fan harness. Brought back core for return. Set temps to normal. Optest ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Customers had accidentally locked out the control panel. Unlocked and tested ok.; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Customers had accidentally locked out the control panel. Unlocked and tested ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Spoke with keisha from whirlpool, informed me that the higher water level on this washer was normal.77206150000 Replacing the control board will do no good and is not being allowed by whirlpool. Customer is not satisfied with high water levels in wash. Customer was under the impression that auto sense would put water in according to how much clothes were being washed.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW1
Near North Ridgeville, OH 44039
Macaulay G.
Job Details: 11/24/2017
Spoke with keisha from whirlpool, informed me that the higher water level on this washer was normal.77206150000 Replacing the control board will do no good and is not being allowed by whirlpool. Customer is not satisfied with high water levels in wash. Customer was under the impression that auto sense would put water in according to how much clothes were being washed.; Job Cmpltd,
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Valley View, OH 44125
Chad P.
Job Details: 11/22/2017
Water shut off to unit. Turned on and observed. No water entering the unit. Ran normal wash 3x and canceled. Fill valve did not fail to shut off. Adjusted drain line under sink and add3d additional loop. Advised to use as normal and monitor. Op test ok. ; Job Cmpltd
We serviced a
KEMS309BSS00 KITCHENAID
Model WALL OVEN
Near Seven Hills, OH 44131
Chad P.
Job Details: 11/22/2017
Ran unit on bake at 350. Unit preheated in 16 min. Both bake and broil element were cyclin correctly. Temp tests good at 352. Op test ok. Advised to use as normal.
We serviced a
WTW8040DW4 WHIRLPOOL
Model WASHER
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Ran unit on normal wash. Operations and sounds are normal. Op test ok. ; Job Cmpltd,
We serviced a
KOSC504ESS KITCHENAID
Model WALL OVEN
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Found inner glass stained. Cleaned. Op test ok. ; Job Cmpltd,
We serviced a
WFW8640BW1 WHIRLPOOL
Model WASHER
Near Middleburg Heights, OH 44130
Chad P.
Job Details: 11/22/2017
Ran unit on heavy bulky with load. Ran entire cycle. No leaks found. Unable to duplicate. ; Job Cmpltd
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Mentor, OH 44060
Jeff M
Job Details: 11/22/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
KMHS120ESS5 KITCHENAID
Model MICROWAVE
Near Cleveland Heights, OH 44118
Dan H
Job Details: 11/22/2017
Installed new cams and switches, op test good. ; Job Cmpltd
We serviced a
KDTM354DSS4 KITCHENAID
Model DISHWASHER
Near Wellington, OH 44090
Paul H.
Job Details: 11/22/2017
Replaced drain pump and tested, op test ok.;
We serviced a
NTW4605EW AMANA
Model WASHER
Near North Madison, OH 44057
Corina B
Job Details: 11/22/2017
CC that the clothes are coming out wet and the unit does not fill with water. Ran a normal load and a drain and spin with 6 bath towels. Water filled over the towels and the towels came out damp. Advised cust to use 1-2 tablespoons of he detergent. Ran diag no codes and a calibrationOptest ok. ; Job Cmpltd
We serviced a
110.62802101 KENMORE
Model DRYER
Near Cleveland, OH 44106
Dan H
Job Details: 11/22/2017
Customer complaint of long dry times, started normal dry cycle, unit is heating, found outside vent clogged, cleared, good airflow now, op test good ; Job Cmpltd
We serviced a
KHMS2050SSS2 KITCHENAID
Model MICROWAVE
Near North Royalton, OH 44133
Chad P.
Job Details: 11/22/2017
Installed parts listed. Op test ok.
We serviced a
MDG5500AWW MAYTAG
Model DRYER
Near Parma, OH 44134
Chad P.
Job Details: 11/22/2017
Found coils sticking. Replaced.
We serviced a
KDRS467VSS05 KITCHENAID
Model RANGE
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/22/2017
Installed interface and control. Op test ok. ; Job Cmpltd
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/22/2017
Found drain plug not removed from disposal. Removed plug. Op test ok. ; Job Cmpltd,
We serviced a
WRT311FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Wickliffe, OH 44092
Jeff M
Job Details: 11/22/2017
Installed new part unit op tested good ; Job Cmpltd, saved tckt [SdLink\300155b.png] (via SDM)
We serviced a
WRS325FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Euclid, OH 44123
Jeff M
Job Details: 11/22/2017
The way this gasket goes on to the fridge it is sealed and with the foam insulation attempted to remove the gasket and it started peeling the inner door away from the insulation. Needs the entire door the door will come with a gasket pre mounted in the door ; ordrng 1 LW10407713 (dor-fip wh) and 1 WPW10511975 (WHIRLPOOL TAG),
We serviced a
ATW4675YQ1 AMANA
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details: 11/22/2017
The unit suspension has failed. The unit needs a new suspension ; ordrng 1 W10780048 (SUSPENSION ),
We serviced a
MDB7749SAQ0 MAYTAG
Model DISHWASHER
Near Euclid, OH 44117
Jeff M
Job Details: 11/22/2017
The chopper blades and screen was plugged I cleaned the unit op tested good;
We serviced a
W5CE3024XB00 WHIRLPOOL
Model COOK TOP
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/22/2017
The unit was not cracked. It was a caramelized something. I scraped it off unit tested good.; Job Cmpltd
We serviced a
WGE745C0FS00 WHIRLPOOL
Model RANGE
Near Amherst, OH 44001
Paul H.
Job Details: 11/22/2017
Infinite switch is not limiting power on low settings for right front burner, needs replaced; ordrng 1 WPW10441696 (switch-inf),
We serviced a
GB2FHDXWQ05 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 11/22/2017
Customer stated unit will make a boom sound periodically, ran service tests, cycling each function on and did not produce sound, heard a “cabinet pop” sound and customer said that’s it, essentially insulation has degraded slightly, causing cabinet to have room for expansion and contraction, explained to customer, there is no recourse for this issue, should not affect operation of the unit, advised to monitor temperatures, but other than sound being an annoyance, there appears to be no issues.; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44104
Dan H
Job Details: 11/22/2017
Installed new blower wheel, op test good ; Job Cmpltd
We serviced a
AGR63003MFB0 AMANA
Model RANGE
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/22/2017
CC that there was a fire in the back left corner of the oven. Removed the cover from the bottom of the oven. Found something spilled on the shield. Cleaned the shield. Heated oven to 350*. Optest ok. ; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Avon, OH 44011
Macaulay G.
Job Details: 11/22/2017
Installed freezer door, but handle is stripped out where small screw tightens for handle. Fresh food door needs bottom hinge pin, it is completely missing. Unit also missing both plastic handle plugs. Office to order handle, 2 handle plugs, and bottom hinge pin.; ordrng 1 W10806512 (handle) and 2 W10830982 (plug-hndle)s and 1 W11026307 (hinge-pin), schdld next appmnt for 12/4 MON !,
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Brian B
Job Details: 11/22/2017
CC of noisy and vibrates when spins. Leveled machine. Ran spin cycle. Some vibration normal for this machine. Ran diag, over suds code, cleared code.. ran calibration and drain and spin. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Westlake, OH 44145
Brian B
Job Details: 11/22/2017
Found pin hole leak in plastic waterline coming to machine. Advised customer previously that he must use cooper or braided flexline. Sent pics of floor and line behind unit. No leaks found on machine. Customer will call plumber to replace water line. Also recommend replacing saddle valve with inline valve.; Job Cmpltd,
We serviced a
FFGF0304LSJ FRIGIDAIRE
Model RANGE
Near Cleveland, OH 44105
Dan H
Job Details: 11/22/2017
Customer complaint of gas leak and cooktop burner not lighting, and carbon monoxide detector goes off when oven is in use, oven door seals, customer had oven mat blocking vents, removed, started bake for 350 degrees, waited 25 minutes preheat time, co2 detector did not go off, burner caps were not in correct position, corrected burner heads are covered with grease, burner heads need cleaned , no gas leak found, unit is operating as designed ; Job Cmpltd,
We serviced a
MVWB765FW1 MAYTAG
Model WASHER
Near Highland Heights, OH 44143
Jeff M
Job Details: 11/22/2017
The unit had some water in the dispenser I put the dispenser out explain to the customer how to dispenser works in most of the time water will always be inside the dispenser it’s how the machine dilutes the soap as it goes into the machine unit tested good; Job Cmpltd,
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 11/22/2017
Upon my arrival I found that the lock mechanism was missing but the wires were there it appears the lock was cut. The person who is there did not let me know the parts where delivered. I install the lock from truck stock unit tested good I have the control for return I’m using the lock that was delivered to refresh my truck stock.; Job Cmpltd,
We serviced a
WRF560SEYB00 WHIRLPOOL
Model REFRIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/22/2017
IM has failed, replaced from t/s, cycled and filled, op test ok.; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/22/2017
, One suspension rod had popped out of place, checked balls, sockets, rods, and tub, customer was lucky, no damage to any components, reinstalled rod and ensured a secure fit, ran a high speed spin, op test ok.;
We serviced a
WRS571CIDM01 whirlpool
Model REFIGERATOR
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/22/2017
Replaced evaporator cover with customer provided part, looks good, free of blemishes
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/22/2017
Intermittent door interlock issue, t/s was used on 11/07 or so for customer Inkrott, failed to log in parts used, discussed with GS, ordering; ordrng 1 W10450407 (harns-wire),
We serviced a
GE REFRIGERATOR
Model PFS22MBSBWW
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/22/2017
Installed ff door gaskets and toe kick, op test ok; Job Cmpltd,
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Garrettsville, OH 44231
Robert A.
Job Details: 11/22/2017
Installed control and valve, programmed, ran spin, op test ok; Job Cmpltd,
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Bay Village, OH 44140
Dan H
Job Details: 11/22/2017
Customer complaint that unit stooped mid cycle and now wont power on, confirmed, unable to run diagnostics, control is recieving 120vac, unit needs new control; ordrng 1 W11116592 (cntrl-elec), schdld next appmnt for 11/30 THU
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Maple Heights, OH 44137
Corina B
Job Details: 11/22/2017
CC that there is a noise when the dryer is running. Removed the blower housing and found a pen cap in the blower housing. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Optest ok. ; Job Cmpltd
We serviced a
KSF26C4XYB03 WHIRLPOOL
Model REFRIGERATOR
Near Solon, OH 44139
Corina B
Job Details: 11/22/2017
CC that the im is not working. Removed the cover to the i/m. 120v to the im. Jumpered the im did not cycle. Will need a new i/m used from t/s. Optest ok. ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4205DS4
Near Rocky River, OH 44116
Brian B
Job Details: 11/22/2017
, Replaced interlocks. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
WRF555SDHV00 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44055
Paul H.
Job Details: 11/22/2017
Found fill tube frozen, cleared, entered test 25, cycled IM, filled, op test ok.; Job Cmpltd,
We serviced a
WED4815EW1 WHIRLPOOL
Model DRYER
Near Elyria, OH 44035
Paul H.
Job Details: 11/22/2017
, Installed plug with screws from terminal block kit, plugged in and ran a few cycles to check for heat, not heating, checked heat circuit, all components checked good except timer, also unit has a temp selector switch, no documentation on how to check, ordering both; ordrng 1 W11050715 (SWITCH-TEMP) and 1 WPW10185982 (timer)
We serviced a
WDT720PADM0 WHIRLPOOL
Model DISHWASHER
Near Elyria, OH 44035
Paul H.
Job Details: 11/22/2017
Wash motor is not engaging, checked for power to motor, board is sending 120, wash motor is bad, checked part number, not t/s, ordering; ordrng 1 WPW10671941 (pump&motor)
We serviced a
KRMF706ESS01 KITCHENAID
Model REFRIGERATOR
Near North Madison, OH 44057
Jeff M
Job Details: 11/22/2017
The unit is not making ice i put the unit in test mode I manually cycle the icemaker it does work infrared optic sensors tested good. It would not fill with water the water valve itself is receiving 120 V AC needs new water valves; ordrng 1 WPW10341329 (WATER VALVE )
We serviced a
WTW4800XQ0 WHIRLPOOL
Model WASHER
Near Eastlake, OH 44095
Jeff M
Job Details: 11/22/2017
I found the lid lock not working estimate only unit seven years old; ordrng 1 W10404050 (lid lock),
We serviced a
AMV2307PFS0 AMANA
Model MICROWAVE
Near Garfield Heights, OH 44105
Chad P.
Job Details: 11/22/2017
Found both upper and lower interlocks broke. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
We serviced a
WFC7500VW2 WHIRLPOOL
Model WASHER
Near Westlake, OH 44145
Dan H
Job Details: 11/22/2017
customer complaint that unit is not spinning/draining, found a stick and a quarter lodged in drain pump, removed, op test good ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44135
Dan H
Job Details: 11/22/2017
Customer complaint that unit is not heating, confirmed, customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, found unit is not recieving proper power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland, OH 44102
Dan H
Job Details: 11/22/2017
Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
We serviced a
KRFC704FSS00 KITCHENAID
Model REFRIGERATOR
Near Highland Heights, OH 44143
Corina B
Job Details: 11/22/2017
Replaced the parts lised. Brought core back for return. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near North Olmsted, OH 44070
Macaulay G.
Job Details: 11/22/2017
Installed washer on door hinge to help with the magnet in the door seal keeping the air out. Used part from truck stock.; used 1 487576 ([Alt for WP487576]) from stock, Job Cmpltd,
We serviced a
MHW3505FW0 WHIRLPOOL
Model WASHER
Near Willoughby Hills, OH 44094
Corina B
Job Details: 11/22/2017
CC that the clothes are coming out wet and has a noise. Cust only wash 1 sweater or 2 at a time. Threw 6 bath towels on a normal load and a drain and spin. Running as designed. Advised cust to run move then 1 article of clothing. Optest ok. ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Diamond, OH 44412
Robert A.
Job Details: 11/22/2017
Ran diagnostics, 7-1 sensor fault, unit will not go into spin, replaced shifter, ran recal, ng, found hub stripped, replaced, ran recal, good, ran spin, good, op test ok; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
NOMODELNUMBER JENN-AIR
Model RANGE
Near Solon, OH 44139
Corina B
Job Details: 11/22/2017
CC that the ui is not responding. Can not find a m/s tag. Cust had owners manual. Removed the ui found the ribbon cable is split apart. Will need a new UI. Called GS to order part. ; ordrng 1 W10314417 (panl-cntrl), schdld next appmnt for 12/1 FRI
We serviced a
AGR6603SFW0 WHIRLPOOL
Model RANGE
Near Cleveland, OH 44106
Dan H
Job Details: 11/22/2017
Customer complaint that oven is not working, outlet has an open ground, started bake for 350 degrees, bake burner did not light, broil is not lighting, found gas safety valve soleniod open, unit needs new gas valve, advised customer that they need an electrician to correct power supply ; ordrng 1 WPW10602001 (valve-gas), schdld next appmnt for 11/29 WED
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 11/22/2017
CC that the door states the the door is open when its closed. Replaced the doors switches from s/t. Optest ok. ; used 1 W10269458XXX (SWITCH), and 1 W10727360XXX (SWITCH) from stock, Job Cmpltd,
We serviced a
WMH31017FB0 WHIRLPOOL
Model MICROWAVE
Near Cleveland, OH 44115
Dan H
Job Details: 11/22/2017
Customer complaint that unit does not heat properly, unit showing open/close door error, unit needs new switches and cams, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Fairview Park, OH 44126
Brian B
Job Details: 11/22/2017
Replaced fan and harness assembly. Installed thermister per tech sheet. Optest ok.; Job Cmpltd,
We serviced a
KENMORE COOK TOP
Model 79044279000
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/22/2017
Replaced main control board. Tested unit. Works properly.; Job Cmpltd,
We serviced a
MAYTAG DRYER
Model MGD3100DW1
Near Brecksville, OH 44141
Macaulay G.
Job Details: 11/22/2017
Checked air flow out side from dryer, feels very restricted. Advised customer that any venting over 8ft is not recommended and that it needs cleaned at least 3 times per year. Removed all lint from inside of dryer and blower wheel. ; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW90HEFW1
Near Cleveland, OH 44113
Gail V.
Job Details: 11/22/2017
Replaced door lock. Ran test cycle. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Aurora, OH 44202
Robert A.
Job Details: 11/22/2017
Replaced rt ff seal, steamed into shape, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Auburn Township, OH 44023
Robert A.
Job Details: 11/22/2017
Installed control, ran diagnostic cycle, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL RANGE
Model WOD93EC0AS05
Near Burton, OH 44021
Robert A.
Job Details: 11/22/2017
Ran diagnostics, unit set ib c, changed to f, now has correct temps, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Hiram, OH 44234
Robert A.
Job Details: 11/21/2017
Found drain pump making noise, not draining, ran diognastics, slow drain, replaced pump, ran recal, op test okPlease bill out; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,
We serviced a
KITCHENAID B/IN REFRIGERATOR
Model KSSS42MBX01
Near Aurora, OH 44202
Robert A.
Job Details: 11/21/2017
Checked connections, good, valve receiving water, steamed out i/m supply, cycled i/m, good, op test ok; Job Cmpltd,
We serviced a
KITCHENAID ICE MACHINE
Model KUIA18NNJS6
Near Solon, OH 44139
Robert A.
Job Details: 11/21/2017
Installed pump asm, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Streetsboro, OH 44241
Tim G.
Job Details: 11/21/2017
Complaint that the unit doesn’t heat. Applied power and ran a test cycle and found in the heater interval 7amps showing the heater is working. Reset unit, op test good. Found the rinse aid dispenser empty. ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Aurora, OH 44202
Tim G.
Job Details: 11/21/2017
Complaint that the door open light indicator and alarm sounds intermittently and the ice dispenser doesn’t work. Checked unit and found the door liner on the left rf door is warped. Checked to see if the approved recommended plastic spacer will correct the issue and found that the spacer will not install correctly due to the door being overly warped. Unit needs door. ; ordrng 1 W10855083 (FF DOOR), schdld next appmnt for 12/1 FRI !,
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Tim G.
Job Details: 11/21/2017
Complaint that the unit will not spin. Customer had another tech out and they order a gearcase. Checked unit and found a basket speed sensor fault and tested the spin to find the basket not spinning but only the wash plate. Found the basket wobbling in the tub asm. Spoke to Gs unit will also need the hub asm, basket, and the impeller. The impeller is seized to the drive shaft and will have to broken free. ; ordrng 1 W10528947 (hub) and 1 W10752719 (basket) and 1 W10902814 (WASH PLATE) and 6 WP8533953 (screw)s, schdld next appmnt for 11/30 THU ! [**],
We serviced a
MSF22D4XAW00 MAYTAG
Model REFRIGERATOR
Near Cleveland, OH 44129
Corina B
Job Details: 11/21/2017
Replace the housing. Optest OK; Job Cmpltd