Service History 824 | Freds Appliance

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 09/27/2021

Replaced control and light. Tested . Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near North Royalton, Ohio 44133

Manny

Job Details: 09/27/2021

"Cc unit leaves clothes wet at the end of the cycle, and clicking noise. Confirmed customer concerns, found error code F7E5 for shifter actuator fault. Unit will need shifter actuator replaced.; ordrng 1 W11481722 (Actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Bentleyville, Ohio 44022

Brian M

Job Details: 09/27/2021

"Cc of no ice Found e2/error Needs icemaker ; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMD2124WS

Near Bay Village, Ohio 44140

Marie V

Job Details: 09/27/2021

Cc that the unit is not heating and is louder that normal. Confirmed. Unit is not heating. And is loud. Noise sounds like comes from cap. Ordering parts. ; ordrng 1 W10278021 (Transformer) and 1 W10687898 (Cap) and 1 W10278022 (Magnetron)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Bedford Heights, Ohio 44146

Brian M

Job Details: 09/27/2021

"Cc unit not baking Found oven igniter glowing but not pulling enough amps to igniter. Weak igniter Needs igniter ; ordrng 1 W11176454 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFU

Near Westlake, Ohio 44145

Angel

Job Details: 09/27/2021

Cc that dryer is making noise. Turned on unit and its making a vibrating sound. Disassembled the unit and found that the vent was vibrating on the bottom of the dryer adjusted as much as i could because of the set up they have on the back of unit. Explained to customer. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHV00

Near North Royalton, Ohio 44133

Manny

Job Details: 09/27/2021

"Cc all light are out in the unit, found FF led not working. Replaced led opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Parma, Ohio 44134

Corina H

Job Details: 09/27/2021

"CC that the unit does not finish a cycle, there was water underneath and the dishes are not drying. F8e4 4 - Overfill switch open f9e2 - Drain motor electrical problem f10e 2 - Vent electrical problem. Ran a calibration. started a cycle with liquid detergent. No leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/27/2021

"Cc: intermittently when starting load unit will skip to 1 min left, squealing noiseRan normal cycle. Unit started filling. Canceled cycle. Entered diagnostics. Found no stored error codes. Exited and ran normal cycle. Exited, ran normal cycle. Found belt slightly stretched. Replaced belt. Ran normal cycle. Ran diagnostics test cycle. Advised customer overloading can cause belt to wear prematurely. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/27/2021

"Replaced back panel, good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EW4

Near Bay Village, Ohio 44140

Angel

Job Details: 09/27/2021

Cc that left back burner was smoking. Explained to her that it was normal specially if something false on it until it burns it off. Unit is working as designed. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Bay Village, Ohio 44140

Marie V

Job Details: 09/27/2021

"Cc that the unit will not agitate. Confirmed found shifter off place. Replaced shifter, calibrated unit. And ran auto test pass. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Aurora, Ohio 44202

Brian M

Job Details: 09/27/2021

Installed drip pan and valve OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model DGUS2645LF3

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 09/27/2021

Found drip pan clog with ice in clog it opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 09/27/2021

Ran diagnostic test no error codes found also ran auto test pass also ran manual test hot and cold water pressure pass also did a load and it fill the way is design no issue found

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Parma Heights, Ohio 44130

Corina H

Job Details: 09/27/2021

CC that the hot water is leaking. Confirmed. Found the valve is stripped. The new valve is broken took picture. Replaced the valve from t/s. Removed the harness from the new valve and replaced. Ran a manual water test. Opt test ok. ; used 1 W11210459 (VALVE) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Strongsville, Ohio 44136

Manny

Job Details: 09/27/2021

"Cc unit making a hammering noise when dispensing water, replaced filter head, opt test ok"

We serviced a

MAYTAG WASHER

Model MAH5500BWW

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 09/27/2021

Ran drain and spin sound was the bearings giving estimate customer will not fix

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR75JPS1

Near Aurora, Ohio 44202

Brian M

Job Details: 09/27/2021

Cc unit leaking Found drain tube clogged Sprayed with steamer OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Willoughby, Ohio 44094

Joe O

Job Details: 09/27/2021

"Customer received incorrect hinge again. Spoke with BJ, He stated he is sending a parts research request. He stated he will order part when he gets correct part number. Should be grey freezer hinge. Office to reschedule; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model LXR7133JQ0

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 09/27/2021

"Replaced the gearcase, break and clutch. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Avon, Ohio 44011

Angel

Job Details: 09/27/2021

"Cc that unit will not wash. Ran diagnostics and found error code F8E1 NO FILL, LONG FILL, and F7E5 SHIFTER FAULT did a manual test to verify water coming in and cold water line was turned off. Turned on ran a auto test unit working as designed now. Opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44111

Corina H

Job Details: 09/27/2021

CC that the back wall and the glass gets hot. Turned oven to 350* called t/l Joel. Working as designed.

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Broadview Heights, Ohio 44147

David R

Job Details: 09/27/2021

"Replaced cooktop, UI, vent bracket, and front door. Good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model KGST307HWH6

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/27/2021

"Cc that 3 burner will not come on. Confirmed. Found orifice clogged. Cleared out, tested . Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland, Ohio 44109

Marie V

Job Details: 09/27/2021

"Replaced pump, tested unit, no leaks . Op test ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Aurora, Ohio 44202

Brian M

Job Details: 09/27/2021

Cc oven door is rubbing vent cover Found vent cover bowed Needs cover ; ordrng 1 WPW10351279 (vent-oven) and 1 WPW10327377 (trim)

We serviced a

WHIRLPOOL WASHER

Model WTW4850HW1

Near Wickliffe, Ohio 44092

Joe O

Job Details: 09/27/2021

Cc: stopped mid cycleFound error codes f0e5(off balance). Customer stated it was a blanket. Suspension checked good. Ran auto test and calibration. Unit functioning as designed. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near North Olmsted, Ohio 44070

Manny

Job Details: 09/27/2021

"Cc unit not cooling in fr section, found defrost heater harness smoking unit needs evap fan harness. Customer will not repair ; ordrng 1 W11502499 (Fan evap harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, Ohio 44039

Angel

Job Details: 09/27/2021

Cc that unit is making ice but not sufficient. Took temperatures freezer at 6* and ff section at 39* also ice maker box at 13*Ran diagnostics no error codes took off ice maker from top and verified everything and was normal also ice maker had ice in it. Harvest ice maker ice dropped did a fill test and filled as it should. Could not find anything wrong with ice maker recommended to try to use the fast ice for now to see how it works out. Could not duplicate any issue. Asked customer to monitor for now. opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Cleveland, Ohio 44144

Gabriel P

Job Details: 09/27/2021

Console buttons not working ordering ; ordrng 1 W11339755 (Console)

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 09/27/2021

"Replace gearcase and slider and rotor,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE3

Near South Euclid, Ohio 44121

Jason N

Job Details: 09/27/2021

"Cc unit not cooling and shelf brokenUnit cooling turned off when arrived. Turned cooling on, compressor started, sounded very rough and then relay overload opened. Plugged unit into killawatt, compressor started and maintained 8.5a few seconds before overload opened again. Internal compressor issue. Unit needs compressor. Confirmed unit also needs deli pan shelf frame. Compressor not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 240550938 (Compressor) and 1 297259515 (Relay) and 1 241969501 (Meat pan frame)"

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Sheffield Lake, Ohio 44054

Manny

Job Details: 09/27/2021

"Replaced main control opt test fail igniter stop glowing, check for voltage to the igniter 118VAC present using t/s igniter. Replaced igniter opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

MAYTAG DRYER

Model MDE9700AYW

Near North Royalton, Ohio 44133

David R

Job Details: 09/27/2021

Replaced control. Ran a test. Unit is spinning and heat is cycling on and off. Good. Op test ok.

We serviced a

GE REFRIGERATOR

Model GSH25JSTCSS

Near Westlake, Ohio 44145

David R

Job Details: 09/27/2021

"Replaced valve, water is now getting to door. Found out door water line is frozen or kinked and will need a new door as well. Customer does not want to go ahead with any more repairs. Sending in for review for refund. Parts and labor only. ; ordrng 1 WR78X11096 (FZ door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Mentor, Ohio 44060

Dan

Job Details: 09/27/2021

"Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose, customer does not want repair at this time ; ordrng 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Mentor, Ohio 44060

Dan

Job Details: 09/27/2021

"Customer complaint that unit is not agitating , found new style shifter disconnected from cam, installed new old style shifter , op test good DO NOT RESTOCK PLEASE; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF990SLAM00

Near Painesville, Ohio 44077

Dan

Job Details: 09/27/2021

"Customer complaint of ice build up on fresh food section evaporator , confirmed, unit needs new control and evaporator thermistor, control is no longer available ; ordrng 1 WPW10277799 (Thermistor) and 1 W10581605 (Control)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Willowick, Ohio 44095

Joe O

Job Details: 09/27/2021

"Cc: door sagging, bellow pluggedCustomer cleared bellow prior to coming out. Found hinge and caps worn. Found error codes f8e3(over flow conditions) f6e3(communication error). All voltages are present. Unit is functioning as designed. Needs hinge and caps. Customer does not want to repair at this time.Took (unused) bellow for return ordrng 1 WPW10208415 (door hinge) and 4 WPW10208398 (cap)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44108

Joe O

Job Details: 09/27/2021

"Cc: replaced filter, now no water or iceFound no water flow. filter was not seated correctly. Re seated filter. Tested. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVB08

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 09/27/2021

"Replaced the freezer gasket and ice maker. Tightened the freezer handle. Found both ff gaskets torn in the corner. Will need new gaskets. ; ordrng 2 W11368721 (Gasket)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

HOT POINT WASHER

Model HTW200ASK1WW

Near Madison, Ohio 44057

Dan

Job Details: 09/27/2021

"Customer complaint that loud noise in spin cycle and not washing as well, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 WH38X27335 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 09/27/2021

Installed latch. Tested. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cleveland, Ohio 44111

Manny

Job Details: 09/27/2021

"Cc unit has power but not heating, found magnetron thermostat open, ordering thermostat and magnetron ; ordrng 1 W10832024 (Magnetron thermostat) and 1 W10754299 (Magnetron), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Cc of noise when spinning Found 2 noises 1 bearings in gearcase and tub hub stripped out Needs hub and gearcase ; ordrng 1 W11454372 (Gearcase) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Kent, Ohio 44240

Brian M

Job Details: 09/27/2021

"Installed sump Ran test cycle I am not longer getting power from control Getting error for heater circuit, dispenser, and motor errors Needs control Customer does not want to repair. ; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GZS22IYNBHFS

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Cc unit not cooling Found evap fan not running Spun blade and it started to run but is choppy / surging and found freezer led out Can not determine if its a control issue or fan Control board , fan , and led needed Office to schedule ; ordrng 1 WR55X39647 (Board) and 1 WR60X10307 (mtr dc evap fan asm) and 1 WR55X26671 (refrigerator led lig)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

Cc unit is just draining Found pressure tube to be pinched on tub Fixed hose OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Parma, Ohio 44134

Marie V

Job Details: 09/27/2021

"Cc that the unit is leaking. Turned water back on and ran unit. Unit started leaking at the valve. Unit will need water valve. Cust will call if she wants to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Elyria, Ohio 44035

Angel

Job Details: 09/27/2021

Replaced lid lock unit started working as it should did not need to call tech line ran a auto test passed. Unit started and ran as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Chagrin Falls, Ohio 44023

Joe O

Job Details: 09/27/2021

Correct ice maker. Installed. Still Wauting on water valve. Office to reschedule ; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Cleveland, Ohio 44135

Marie V

Job Details: 09/27/2021

"Replace lid lock op test no good. Found shifter not operating, replaced from T/S. Op test ok ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW00

Near Oberlin, Ohio 44074

David R

Job Details: 09/27/2021

Replaced icemaker. Tested. Cycled and called for water. Op test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Richmond Heights, Ohio 44143

Corina H

Job Details: 09/27/2021

Replaced the control. Pump and motor. Ran a calibration. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Kipton, Ohio 44049

David R

Job Details: 09/27/2021

Cc unit make noise in spin. Went into diagnostics. Found gearcase is loud. Wash plate hard to come off. Might have to break off if needed. Ordering parts.** requesting double labor ; ordrng 1 W11455453 (Gearcase) and 1 W10902814 (Wash plate) and 1 W10734521 (Slider)

We serviced a

KENMORE RANGE

Model 790.79363402

Near Madison, Ohio 44057

Joe O

Job Details: 09/27/2021

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Ravenna, Ohio 44266

Brian M

Job Details: 09/27/2021

"Found unit not cooling no frost on evap no uv die found 20 inch vac low side , 49 high Called whirlpool non repairable"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/27/2021

Replaced main control ran diagnostics and calibration op test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Lakewood, Ohio 44107

Marie V

Job Details: 09/27/2021

Cc that the touch panel is not working all the time. Confirmed. Replace UI. Tested pass. Explain cust that if fingers are wet or cold it cant detect properly when pressing . Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Chardon, Ohio 44024

Jason N

Job Details: 09/24/2021

"Cc unit not dispensing waterCustomer stated unit make all the noises but doesnt spray water. Ran diagnostics, found codes 6-4 for float switch open, and 2-1 for UI stuck button. During diagnostics cycle, unit did not fill with water. Found fork stuck under float. Removed and retested. Unit filled with water and started wash cycle. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW3

Near Madison, Ohio 44057

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not starting, started normal wash cycle, unit started right up , ran diagnostics found f2e1(stuck key) error code, unit passed user interface test, ran test cycle , lid locked valves open, unit spins and agitates, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, Ohio 44077

Joe O

Job Details: 09/24/2021

"Installed drip pan, and evap harness. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

We serviced a

MAYTAG WASHER

Model mvwb400vq0

Near Painesville, Ohio 44077

Corina H

Job Details: 09/24/2021

"CC that there is a fault code of f51 rps sensor failure. Found the bearings are worn. Will need new bearings found oil leaking on the rotor and stator. Will need the bearings, rotor, stator and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10178988 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Montville, Ohio 44064

Brian M

Job Details: 09/24/2021

Cc of burning smell Found drain pump over heating from not running Replaced using truck stock OP Test Ok ; used 1 W10876600 (PUMP-WATER) from stock

We serviced a

WHIRLPOOL RANGE

Model MER8700DS1

Near Chardon, Ohio 44024

Jason N

Job Details: 09/24/2021

Installed control. Ran bake test to 350 degrees. Good preheat and cycling. Op test good.

We serviced a

GE MICROWAVE

Model JE1590SH01

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Cc: not heatingFound unit is not heating, turn table not moving. Unit only pulling .3 amps. Found control has burn marks. Control Not sending power out. Needs control; ordrng 1 WB27X25300 (smart board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, Ohio 44057

Dan

Job Details: 09/24/2021

"Customer complaint that sometimes the interior lights do not come on and it does not cool, fresh food section temperature at 41 degrees, freezer section temperature at-1 degrees, no corrosion on deli board, customer says unit makes clicking noise sometimes, unable to duplicate the problem , unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/24/2021

Replaced terminal block did not need drain pump was ordered just incase it would not drain out the water inside dishwasher. All water drained out tested. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ1

Near Avon Lake, Ohio 44012

Angel

Job Details: 09/24/2021

All dampers were replaced did a auto test. Opt test ok.

We serviced a

KENMORE DRYER

Model 110.78002011

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/24/2021

"Cc unit making squeaking noiseRan dryer op test, confirmed roller or pulley is squeaking under load. Pulled unit apart, found multiple rollers very sticky, not spinning freely. Replaced all rollers, pulley, belt, using truck stock dryer repair kit. Cleaned up roller shafts. Parts under 1 yr warranty, no charge for parts. No noises heard after repair. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Westlake, Ohio 44145

Angel

Job Details: 09/24/2021

"Cc that microwave does not heat. Confirmed tested with a mug with water and does not heat. Will need magnetron, diode, and capacitor. Gave customer estimate they said they will try to call whirlpool to see if they can get coverage for the fix. Do not order parts.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5500XW0

Near Painesville, Ohio 44077

Dan

Job Details: 09/24/2021

"Customer complaint of squealing noise, confirmed, installed new pulley, rollers, and belt, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Highland Heights, Ohio 44143

Jason N

Job Details: 09/24/2021

Cc unit digits not counting or displaying properlyCustomer stated display is not changing with some wash options and some digits are not even numbers. Confirmed. UI is displaying some numbers incorrectly and multiple wash cycles are turning on when selecting a cycle. Unit needs UI console. ; ordrng 1 W11324037 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44111

Angel

Job Details: 09/24/2021

Belt was replaced ran auto test. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADB7

Near Euclid, Ohio 44117

Jason N

Job Details: 09/24/2021

"Cc unit not washing dishes properly Ran diagnostics, no codes stored. Unit did not not fill with enough water before wash cycle started. Found water course valve partially closed, opened up fully. Ran wash test, filled with proper amount of water. Ran cancel drain out, drain slow out into disposal. Found drain hose partially clogged with food debris. Snaked drain hose out and flushed out remaining debris. Drain out good. Op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Cleveland, Ohio 44135

Angel

Job Details: 09/24/2021

"Cc that they were using the washer and saw smoke coming out the tub so they unplugged it. Verified control board and wiring checked good. Looked under washer and found the underneath of the rotor melted from grinding on the floor. Explained to customer that the main cause had to be from a overload because the dampers are good also tried to do a auto test on unit and does not agitate good and does not spin. Will need gear case, stator, rotor, clutch and slider and wash plate replaced. Called safety to notify issue spoke with John explained to him the issue and they said they will not cover damage since the unit is from 2016 and to give them the estimate for the repair. Gave customer estimate. They said they will call whirlpool to give them the complaint. Only estimate.; ordrng 1 W11455453 (Gear case) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W10752283 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JJW2430DS01

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 09/24/2021

"Installed UI console. Keypad function test good, no faults. Ran bake test, op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 09/24/2021

"Cc unit not coolingCustomer states they noticed the sides and middle of the unit getting hot before the unit stopped cooling and all the ice melted. Compressor not running, checked power at inverter board, good signal voltage 5.5vdc, ac power in good at 122v. Swapped inverter using test inverter from truck. Compressor came on and ran, noticed condenser fan was not running. Checked power in to condenser fan motor, 0v. Tapping on main control causing condenser motor to jump, possible bad relay contacts. Unit needs inverter, main control and condenser fan motor. ; ordrng 1 W10629033 (Inverter) and 1 W10823804 (Control board) and 1 W10124096 (Condenser fan)"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/24/2021

"Cc unit not working, also stated that unit was making noise on the lid lock, ran diagnostics found code F5E2 for lid lock fault, replaced lid lock with pre-id part, opt test fail, main control is not sending power to the lock, tried running calibration and unit shut off when is supposed to lock, unit will need a main control. Add customer to cancellation list. Office to contact when part is available for reschedule ; ordrng 1 W11399433 (Electronic control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Avon, Ohio 44011

Gabriel P

Job Details: 09/24/2021

"Replace vent motor and seal, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS02

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 09/24/2021

"Replace filter housing. Turne. Water back on and tested for leaks, no leaks. Ice maker cycled. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Lakewood, Ohio 44107

Gabriel P

Job Details: 09/24/2021

Found tub damage but the second one was ok took damage basket and parts out also rotor bolt was jam I had to remove basket with it on so I can have more leverage to take it out and transfer all parts to new and put new basket in ran normal cycle and auto test no leaks.also customer did not want me to leave till drain and spin cycle waited to be sure it drain water of clothes wants it spin when it got to 9 minutes it throw up error call whirlpool tech line spoke to Anthony we did all resistance test they pass ask me to replace control and shocks file; ordrng 1 WPW10189966 (Control) and 1 W10820048 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, Ohio 44144

Manny

Job Details: 09/24/2021

"Cc unit not washing as it should also stated that agitation sounds too slow and far apart. Ran diagnostics and calibration no error codes found. Informed customer of the different agitations during the wash cycle, Ran normal cycle with a load as requested by customer got the item really wet and cancel cycle set to drain and spin, he said the washer is staining his shirt, he showed me a shirt that had rust like stain, didnt find any that can cause rust inside the washer. Verify that the water supply is clean, unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, Ohio 44125

Corina H

Job Details: 09/24/2021

"Used nitrogen after replacing the drier with soap bubbles no leaks on the evaporator or and connections in the back. Recovered refrigerant, replaced drier, Used nitrogen after replacing the drier with soap bubbles no leaks on the evaporator or and connections in the back. pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED8700EC2

Near Strongsville, Ohio 44149

Marie V

Job Details: 09/24/2021

"Cc that the unit is making a squeaky noise and thumping noise. Confirmed noise comes from rollers and pulley . Took unit apart and confirmed. Replace dryer kit from T/S , lubricaded and cleaned inside unit and blower wheel. Put back together and ran unit. Op test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Geneva, Ohio 44041

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not filling with water, started normal wash cycle, unit filled up to normal water level, unit is operating as designed"

We serviced a

KITCHENAID KITCHEN

Model KDPE234GPS0

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2021

"Customer complaint that unit is not cleaning the dishes, placed glasses upright in racks and started normal wash cycle, glasses filled, incoming water temperature at 88 degrees, advised customer to run hot water in sink before starting, unit is operating as designed n"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120KPS0

Near Fairview Park, Ohio 44126

Angel

Job Details: 09/24/2021

Cc that sometimes when they were heating something up the turn table would stop. Since it was a intermittent issue i still replaced the turn table motor and explained to the customer to try to center the weight in the middle and not on the sides to even out the weight and prevent from future damage. Tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 09/24/2021

Replaced the strike. Started a spin. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Ashtabula, Ohio 44004

Dan

Job Details: 09/24/2021

"Customer complaint that the lid does not close properly, confirmed, unit needs new hinges and lid; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0JS1

Near Maple Heights, Ohio 44137

Corina H

Job Details: 09/24/2021

"Replaced the dsi board, the valve and the igniter. Used soap bubbles on the lines. . Heated oven to 350* cycled several times. There are pans in the bottom draw. Advised cust to not push the pans towards back. Opt test ok. Tech line is closed when at appointment"

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Shaker Heights, Ohio 44122

Corina H

Job Details: 09/24/2021

"CC that the towels smelled burnt when they were done drying. Checked the vent outside clear. Cycled the dryer on air fluff no heat, low 180 to 130 , medium 210 to 160 high 250 to 200. Working as designed. Opt test ok"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Cleveland, Ohio 44108

Corina H

Job Details: 09/24/2021

"CC that there was clothes stuck under the washer, the lid lock strike is missing. Confirmed. Checked the latch, good. Will need a strike and screwed. Customer is going to get screws and install the parts. ; ordrng 1 137513712 (Strike), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM

Near Conneaut, Ohio 44030

Dan

Job Details: 09/24/2021

"Installed new deli control , led control, and main control, deli control is still not working, unit needs new drawer harness ; ordrng 1 W11170612 (Harness)"

We serviced a

GE REFRIGERATOR

Model CFE28TSHLSS

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

"Installed ff evap fan, and freezer evap thermistor. Advised customer to allow 24 hrs for temps to adjust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ART308FFDM07

Near Cleveland, Ohio 44105

Manny

Job Details: 09/24/2021

"Cc door gasket is loose, found gasket coming off on a corner, reset gasket opt test ok."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, Ohio 44105

Manny

Job Details: 09/24/2021

"Cc glass falling of the unit, found stainless steel panel completely off the unit and out door glass is being hold by the 2 bolts on the handle, he said there is a service pointer addressing the issue. Issue can be corrected by ordering kit. Got transferred to safety to report findings was on hold for, told me to document findings and give customer the quote for repair.; ordrng 1 W10883496 (Oven door brkt kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE STACK W/D

Model 417.90802992

Near Mentor, Ohio 44060

Joe O

Job Details: 09/24/2021

Pulled drum found heating element shorted to ground. Quoted customer for additional part. Customer stated she does not want to go through with repair. Office to refund parts and labor. Took new unused part to return. ; ordrng 1 131475320 (heater assy)

We serviced a

GE DRYER

Model GTD65EBSJ0WS

Near Shaker Heights, Ohio 44122

Manny

Job Details: 09/24/2021

"Cc unit not starting, found broken belt, ordering belt. Place customer in cancellation list if part gets her sooner.; ordrng 1 WE12M29 (Drive belt), used 1 SHIPPING (shipping and handling) from stock"

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