We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Kent, Ohio 44240
Brian M
Job Details:
11/17/2021
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5.5 oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, Ohio 44138
Angel
Job Details:
11/17/2021
"Cc that unit is not draining or finishing cycle. Ran diagnostics and found error code F0E3 overload, ran a diagnostics cycle and passed. Verified under unit to see if everything looked good and found that gearcase is leaking will need to replace gearcase. Replaced gearcase from truck stock ran calibration and auto test and passed. Explained to customer that 6 to 8 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSGG700ESS1
Near Bay Village, Ohio 44140
Angel
Job Details:
11/17/2021
Replaced console and knob bezels. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, Ohio 44094
Corina H
Job Details:
11/17/2021
Replaced the bin. Checked the church and cube ice. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Conneaut, Ohio 44030
Dan
Job Details:
11/17/2021
"Customer complaint that unit is not draining, confirmed, installed new drain pump, op test good"
We serviced a
WHIRLPOOL RANGE
Model MGR6775ADS
Near Conneaut, Ohio 44030
Dan
Job Details:
11/17/2021
"Customer complaint of noises, upper oven burner lights , lower oven burner lights, all cooktop burners light, both ovens heated to temperature, unable to turn upper oven off, upper oven cancel button is not working, unit needs new control; ordrng 1 WPW10166969 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Andover, Ohio 44003
Dan
Job Details:
11/17/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Painesville, Ohio 44077
Joe O
Job Details:
11/17/2021
Installed control and water valve. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, Ohio 44060
Joe O
Job Details:
11/17/2021
"Cc: not washingFound sump is receiving proper power, but not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTW460ASJ4WW
Near Mentor, Ohio 44060
Joe O
Job Details:
11/17/2021
Installed control entered diagnostics. Tested. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Chardon, Ohio 44024
Dan
Job Details:
11/17/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Chardon, Ohio 44024
Dan
Job Details:
11/17/2021
"Customer complaint that control panel is not working, confirmed, cannot select menu options, unplugged unit and plugged back in, user interface is working now, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, Ohio 44024
Dan
Job Details:
11/17/2021
"Customer complaint of loud ticking noise, found gear oil all over under unit , unit needs new gearcase, customer does not want repair; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Highland Heights, Ohio 44143
Joe O
Job Details:
11/17/2021
"Cc: clothing set at end of cycleFound error codes 27(water accessibility) 26(out of balance) 8(pressure sensor loss). Ran test 10 for pressure sensor. Pressure sensor and valves are functioning as designed. Water valves not seeping. Ran drain and spin. Unit reached spin speed, not walking, no flashing lights. All functions working properly. Needs control; ordrng 1 WH22X32357 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS04
Near Painesville, Ohio 44077
Dan
Job Details:
11/17/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 46 degrees set to 44 degrees, freezer section temperature at 0 degrees, air damper and evaporator fan are working, thermistors are reading correct temperatures, compressor and condenser fan are running, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, Ohio 44144
Manny
Job Details:
11/17/2021
"Found leak at filter joint,recover refrigerant, replaced filter using T/S wpw10143759, place unit in a 29in vacuum and hold for 10 mins, charged unit with 4.5oz of R-134a, pressure equalize, unit is cooling, good frost pattern on evap. Temp when first arrived was 76 in RC and 73 in FC, temps now in RC 60 and FC 50. ; used 1 wpw10143759 (Uv filter), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Burton, Ohio 44021
Jason N
Job Details:
11/17/2021
"Cc unit not spinning clothesRan diagnostics, found code for f0e5 off balance load. Ran auto test, washplate spinning with basket during spin test. Found drive hub stripped. Unit needs drive hub. Replaced using truck stock part. Reran auto test and calibration. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KEP
Near Cleveland Heights, Ohio 44106
Manny
Job Details:
11/17/2021
"Cc unit is leaking from the bottom, found cracked inlet valve, u it will need a inlet valve. Customer paid for parts and service labor would be due on install.; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Novelty, Ohio 44072
Corina H
Job Details:
11/17/2021
"CC that there is a grinding noise. Ran diag F0e5 Off Balance Load. Ran a manual test for spin when stopping the rotor is slipping. Found the screw laying on the ground. Used loctite on the screw. Ran a calibration. Started a spin, no noise. Opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
11/17/2021
"Seal is torn and ripped ordering ; ordrng 1 W11368721 (Gasket), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Elyria, Ohio 44035
Marie V
Job Details:
11/17/2021
"Replaced outer case, tested unit with a water bottle, op test no good. Relay on control is clicking and unit finish before is done. Unit will need main control.; ordrng 1 W11443147 (Control) and 1 W11244490 (Interlock)"
We serviced a
KENMORE WASHER
Model 110.25132411
Near Berea, Ohio 44017
David R
Job Details:
11/17/2021
"Cc unit not locking. Found latch broken, replaced from t/s. Ran diagnostics and calibration. Good. Op test ok. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
11/17/2021
"Cc unit right side door swings open too farFound unit not level, unable to level due to left side cab roller adjustment bolt is stripped. Customer stated installers used a power driver to try to level, then told her they could not level unit. Unit needs left side cab roller. ; ordrng 1 WPW10304660 (Cab roller-left side)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, Ohio 44125
Corina H
Job Details:
11/17/2021
"Replaced the valve and filter. Cycled ice maker, filled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, Ohio 44139
Jason N
Job Details:
11/17/2021
"Cc unit error code f8e1Verified fault code for low flow or pressure switch not tripped. Ran auto test. No water coming in on hot valve test. Checked power in to valve on demand, good at 121v. Rechecked water supply in, checks good. Solenoid for hot side of valve is not working, will need to reorder valve assembly. ; ordrng 1 WPW10289387 (Inlet valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Aurora, Ohio 44202
Jason N
Job Details:
11/17/2021
"Cc unit stopped coolingCustomer stated unit was making a lot of noise before it stopped cooling. Found compressor not running, start relay buzzing when trying to start. Plugged into killawatt, compressor drawing 8.7a before relay overload opens. Compressor is locked, will need replaced. Parts and labor covered under 5yr.; ordrng 1 W10507884 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/17/2021
"Replace part order ,opt test ok"
We serviced a
MAYTAG WASHER
Model MAH5500BWQ
Near Lyndhurst, Ohio 44124
Manny
Job Details:
11/17/2021
"Cc unit making a loud noise when spinning, confirmed the noise and found outer tub leaking through the seal and bearing is shattered, drive belt rubbing against tub. Unit will need outer tub, pulley, belt seal kit support and spinner; ordrng 1 22004465 (Outer tub) and 1 22002315 (Spinner pulley) and 1 12001788 (Drive belt) and 1 12002022 (Seal kit) and 1 W10181639 (Support spinner) and 1 6-2717080 (Spinner assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KWH0
Near Strongsville, Ohio 44149
David R
Job Details:
11/17/2021
"Cc unit making a weird noise, last dishwasher 20 years old, everything updated on newer. Ran a normal cycle for 10 mins, unit components sounds normal. Ran a diagnostics cycle all the way through, all components test find, all sounds are normal. Unit is working properly. Went over the use of rinse aid and extended dry, can s asleep refer to owners manual if needed. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Strongsville, Ohio 44136
David R
Job Details:
11/17/2021
"Cam and belt are good, tight. Ran diagnostics, good. Also found drain hose hitting back of unit, corrected to a different position. Ran drain/spin. Good. Op test ok."
We serviced a
GE REFRIGERATOR
Model PSIC3RGXCFBV
Near Strongsville, Ohio 44136
David R
Job Details:
11/17/2021
"Cc unit not making ice. Opened up icemaker, getting power but motor just turning back and forth in place. Will need icemaker kit assembly. Customer paid SVC only, do not order parts. ; ordrng 1 WR30X10093 (Icemaker kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/17/2021
Found ice buildup in the back of ice box there was a service pointer ordering part ; ordrng 1 W10739629 (Gasket) and 1 W11126056 (Adapter)
We serviced a
WHIRLPOOL WALL OVEN
Model CWG3600AAS
Near Valley View, Ohio 44125
David R
Job Details:
11/17/2021
"Found whole sensor harness is bad, charred and open. Discontinued, customer wants parts researched one more time. After researching, give customer call.; saved tckt"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, Ohio 44022
Manny
Job Details:
11/17/2021
"Cc unit is leaking and keeps giving errors, found error codes F8e4 for float switch fault and f9e2 for draining fault. Float switch was open the foam was stuck on side of switch housing, good power to drain pump but pump is not running. Replaced float switch and drain pump opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.5112221
Near Solon, Ohio 44139
Manny
Job Details:
11/17/2021
"Cc unit not cooling as it should, too evap cover and only frost on top and bottom coil, per BJ low refrigerant, confirmed by hooking up gages and unit goes into a vacuum, Bj advised to charge with 140psi of nitrogen and use soap solution to detect leaks, no leaks found but pressure is going down bj said charge it to 140psi wait for it to equalize and if still going down and no leaks found, we both agree it has to be an internal leak. Send to management for review for refund. Per HB not charging service!; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Valley View, Ohio 44125
David R
Job Details:
11/17/2021
"Coin operated. No key here to open up and test unit, will need to reschedule and let customer know we need key to operate.; schdld next appmnt for 11/24 WED !"
We serviced a
AMANA DISHWASHER
Model ADB2200AWQ
Near Bedford, Ohio 44146
David R
Job Details:
11/17/2021
Cc unit not opening. Had to break open. Door latch is not operating correctly. Ordering latch. ; ordrng 1 WPW10275768 (Latch assembly)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ02
Near Kent, Ohio 44240
Brian M
Job Details:
11/17/2021
Cc unit buzzing Found noise coming from water valve vibration Repositioned valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, Ohio 44111
Marie V
Job Details:
11/17/2021
"Defrosted evap, replacedcontrol and harness. Set temps back to recommended and advise cust to allow 24 hours for unit to get back to normal temps optest okNo core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/17/2021
Cc: not coolingFound compressor not starting. Compressor excessively loud. Found compressor seized. Needs compressor and drierCustomer showed pop; ordrng 1 W11370574 (Compressor) and 1 W10843121 (filter dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, Ohio 44103
Marie V
Job Details:
11/17/2021
"Replaced control and preheat unit to 350*, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, Ohio 44104
Marie V
Job Details:
11/17/2021
"Cust said that she need doors to put back together, unit has doors, shelfs and feets removed. Put all back together, plugged in unit, started getting frost pattern on fresh food section. Advice cust to allow 24 hours to reach normal temps. Op test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/17/2021
"Cc that unit is not cooling. Confirmed unit was running fans were running but temperatures were at 72* at freezer and 73* in ff section. Checked compressors amperage and started at 2.00 amps and dropped to .70 amps unit has a leak in the system will need compressor, evap, and drier filter. Ordering parts.; ordrng 1 W10507884 (Compressor) and 1 WP2188823 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Solon, Ohio 44139
Jason N
Job Details:
11/17/2021
"Cc unit leaking from freezer.Found ice buildup on bottom of freezer, evaporator drain is iced over. Cleared ice from freezer, steamed out drain tray and drain hole. Pulled drain tube from rear of unit, flushed sludge out. Ensured good drain through drain. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, Ohio 44135
Corina H
Job Details:
11/17/2021
"Replaced the control, ui, freezer fan and pantry board. Freezer fan turns on. Cycled ice maker. Opt test ok"
We serviced a
KITCHENAID SXS REFRIGERATOR
Model KSRD22FKBT02
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/17/2021
Found ice jam on icemaker clear ice opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/17/2021
"Cc that when you dispense water it makes a noise. Confirmed noise comes from water valve, removed filter and tested with bypass, still had the same noise. Unit will need new water valve.; ordrng 1 WP67005154 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model KEDS100VAL2
Near University Heights, Ohio 44118
Corina H
Job Details:
11/17/2021
Replaced the bake element and the burner coil. Heated the oven and cooktop. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Elyria, Ohio 44035
Marie V
Job Details:
11/17/2021
"Cc that when oven is in use the carbon monoxide alarm goes off. Preheated unit to 350* for over 40 min, check for leaks and also verify the flame, is burning blue,(properly). Called BJ ask me to call Techline to see what else they want me to do. Called tech line spoke with Scott, he said that right now the alarm has not go off yet , to have cust use oven few more times, asked what gas it is, is natural gas. it could have been because it was the first 2 times it was used. At this point is working as designed. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44108
Gabriel P
Job Details:
11/17/2021
"Found 120 voltage going to control but is not responding will need control gave estimate customer will think about it ; ordrng 1 W11417466 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
11/17/2021
Cc that unit is not dispensing water or making ice. Tried to dispense water could hear the water valve running but no water was coming out also filter was new. Found that ff section was overly packed blocking the air tower so i Steamed out the water tank and unit started dispensing water also cycled the ice maker for them. Explained to customer that they cant pack the refrigerator that much and they have to leave the center open for proper air flow because if not the air stays in back of unit causing the water tank to freeze. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
11/17/2021
Replaced the ui and control. Checked the heater 12.8 ohms. Checked the power properly grounded. Opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, Ohio 44143
Corina H
Job Details:
11/17/2021
Replaced the upper fan. Heated oven to 300*. Fans turned on. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
11/17/2021
"Installed inlet water valve. Ran auto test and calibration. All functions passed. Started normal wash cycle, unit sensed and filled to proper level and advanced to wash. Op test good."
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, Ohio 44143
Jason N
Job Details:
11/17/2021
"Cc unit not heating Customer stated unit stopped heating and slight buzzing noise from coils. Ran dryer op test, booster coil providing power to ignitor, ignitor glows. Main gas coil buzzes but does not open valve, verified power to main coil, good at 121v. Unit needs gas coils. Based on previous repair notes, short coils come with the gas valve. Will need to reorder gas valve. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 5304524455 (Valve)"
We serviced a
GE WALL OVEN
Model JT5500EJ3ES
Near Mentor, Ohio 44060
Jason N
Job Details:
11/17/2021
"Cc unit coding f96 when trying to run bake Ran bake test on upper and lower ovens, f96 fault appears within a few seconds, this code denotes an upper blower fan speed error. Noticed upper cooling blower fan is not running, can hear it humming. Unit needs upper cooling fan. ; ordrng 1 WB26X31060 (Cooling fan)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shaker Heights, Ohio 44120
Manny
Job Details:
11/17/2021
"Cc unit not starting, took terminal block cover off to check for voltage. Have 12V from L1 to N and 44V from L1 to L2 and 39v from L2 to N, check breaker box and dryer breaker was trip reset breaker unit is operating properly."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Elyria, Ohio 44035
Marie V
Job Details:
11/17/2021
"Cc that the unit Shows an error code. Ran diag found error code of F5E2 lid lock will not lock or unlock , F3E5 stuck button , F2E1 UI stuck button. Ran test, unit did not lock. Replaced lid lock that was sent, ran calibration and auto test, pass, started a normal cycle. Pass. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Waite Hill, Ohio 44094
Joe O
Job Details:
11/17/2021
"Cc: unit not draining at end of cycle, not drying properlyCustomer stated there was a 64 error code. Customer stated it does not drain any time unit is used. Found error code f6e4(inlet water, no water to unit). Found unit is filling. Found unit has high drain loop. Unit not filling when valve is off or after draining. Found unit is draining, and heater is functioning. Found no error codes after diagnostics cycle. Ran normal cycle, unit filled, canceled, unit draining. Repeated fill and drain multiple times. Found drain pump over heating. Needs drain pump. Replaced drain pump. Ran test cycle. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near Cleveland, Ohio 44128
David R
Job Details:
11/17/2021
Called and talk to customer. Customer getting error codes. F6E3/ communication error codes. Saying unit still wont drain/ spin intermittently. Tried unplugging as well. Ordering controls. ; ordrng 1 W11162441 (Console) and 1 W11135392 (Control)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Shaker Heights, Ohio 44122
David R
Job Details:
11/17/2021
"Cc unit getting F6E3 error. Communication error. Will need controls. Customer paid SVC and getting in touch with her home warranty. Do not order parts at this time ; ordrng 1 W11135391 (Control console) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, Ohio 44102
Gabriel P
Job Details:
11/17/2021
"Customer complaint that when she use cycle in drain and spin it didnt spin but it fill with water instead found spin with extra rinse and spin off on display explain her how to turn on and also how to take off rinse,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, Ohio 44077
Joe O
Job Details:
11/17/2021
"Cc: not heatingFound heating element open. Needs element; ordrng 1 DC97-14486A (Element assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS3
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
11/17/2021
"Found corrosion on board giving estimate customer will not fix she will think about it ; ordrng 1 WPW10084142 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Willoughby, Ohio 44094
Corina H
Job Details:
11/17/2021
CC that there is a loud noise in the spin. Confirmed. Found the bearings are worn. The lid is broken. Will need a new lid and bearings. Lid is nla. ; ordrng 1 W10435302 (Bearing) and 1 8565267 (Lid)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, Ohio 44094
Corina H
Job Details:
11/17/2021
"CC that the drawer is not on correct, there is a dent on the side, and there is part of the seal missing on the cooktop. Confirmed. Relined the drawer. Advised cust that this had a discount on model. Took picture of the cooktop seal. Office to reschedule ; ordrng 1 W11156895 (Cooktop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Madison, Ohio 44057
Dan
Job Details:
11/17/2021
"Customer complaint of condensation on outside of cabinet, found unit stuffed next to a tall pantry cabinet advised customer that unit should have at least 1 of space for air flow, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
11/17/2021
"Pulley making a squeak sound giving estimate replace from t/s opt test ok ; used 1 WED5500XW0 (Pulley), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHEXST00
Near Solon, Ohio 44139
Brian M
Job Details:
11/17/2021
"C of icemaker leaking Found seal in icemaker leaking Needs icemaker ; ordrng 1 WPW10190965 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SW01
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
11/17/2021
Installed washer door hingeOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Madison, Ohio 44057
Brian M
Job Details:
11/17/2021
Customer stated they did not receive parts hold off on ordering Cc unit not powering on Found power cord burntAdvised on getting cord replaced first
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
11/17/2021
"Damper making loud noise,ordering ; ordrng 1 W11087463 (Damper), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, Ohio 44144
Manny
Job Details:
11/16/2021
"Unit had no lights on and drain pump was running, clear drain cycle, place u it in diagnostics and found error code F1E1 for main control fault. Replaced main control using T/S W11170317. Took core for return ; used 1 W11170317 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36QHB00
Near Geneva, Ohio 44041
Jason N
Job Details:
11/16/2021
"Cc unit still leaking under underneathFound evaporator drip pan had fallen off left side of hanger, sitting at an angle, pan was not secured. Pushed drip pan back onto hanger and secured with front spring clip. Pan secured, op test good."
We serviced a
GE RANGE DUEL FUEL
Model C2S980SEM3SS
Near Mentor, Ohio 44060
Jason N
Job Details:
11/16/2021
"Cc unit needs door hinges due to broken hingeFound right side door hinge spring broken. Unit does not need hinges, will need hinge springs. Will credit customer for hinge cost towards springs and labor cost. Springs not in stock at Marcone, office to contact customer with next service date. Retrieved hinges for return. ; ordrng 2 WB9K5 (Door spring)s"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
11/16/2021
Installed washplate. Ran auto test and calibration. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near South Euclid, Ohio 44121
Jason N
Job Details:
11/16/2021
"Installed ice maker, cycled ice maker, ice maker indexed and filled mold with water. Installed condenser fan motor. Op test good."
We serviced a
WHIRLPOOL WASHER
Model CAE2795FQ0
Near Willoughby, Ohio 44094
Jason N
Job Details:
11/16/2021
"Cc unit not draining completely Customer showed pop. Customer stated the unit will randomly leave clothing wet at end of cycle. Ran diagnostics, found code f7e1 for basket speed fault. Cleared code, ran auto test, all functions passed, no issues found. Re-calibrated basket sensing. Possible unit be overloaded or going offbalance due to uneven load. Unit is working as designed at this time."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/16/2021
"Customer complaint that power button does not work, confirmed, unit needs new user interface ; ordrng 1 W11561182 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near Garrettsville, Ohio 44231
Brian M
Job Details:
11/16/2021
Installed corner filler OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
11/16/2021
"CC that the unit is not washing. Confirmed. Ran diag 6-4 float switch open4-3 wash motor not running 7-1 no heat. Checked the power at the control for the pump and motor 0 volts. Will need a control and pump and motor. Control is still under warranty. ; ordrng 1 W11305293 (Control) and 1 W11085683 (Pump and motor) and 1 WP67001668 (Housing), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/16/2021
"Cc that the unit is,loud or gets loud sometimes and that they cant level unit or keep it in the floor from moving. Confirmed the noise is coming from fan, is normal noise, explain cust that new unit now makes noises that we are not used to, showed owners manual the normal noises that unit can make. Took temps 0* on freezer and 39* on fresh food section. Leveled unit and showed cust that this unit is level by a bolt that is hooked with rollers, do not have feet. Unit is working as designed at this point.op test ok"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/16/2021
"Cc that the unit is squeaking. Confirmed. Found pulley needed replaced. Replaced from T/S. Op test okAdvice cust to replace flexible foil vent, for rigid metal or flexible metal. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Aurora, Ohio 44202
Corina H
Job Details:
11/16/2021
CC that the unit is leaking. Confirmed. Found water leaking in the ff section from the drain pan. Steamed out the drain hole. Drain pan was not lined up with the drain hole. Made sure several times the drain hole is clear. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model LSC8244EZ1
Near Westlake, Ohio 44145
Marie V
Job Details:
11/16/2021
"Cc that when they shut the water for the house the washer drips water and it gets full and that the agitator is not working properly. Water is turned on right now, no water dripping from valve also found that agitator and cam are stripped. Unit will need new agitator. Explain cust that the water valve shuts by water pressure, is theres no pressure water valve will drip. ; ordrng 1 WP3946501 (Agitator) and 1 3363663 (Cam driven) and 1 285805 (Water Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, Ohio 44122
Manny
Job Details:
11/16/2021
Replaced both electronic controls but still need control box since was sent wrong. Ordering control box. Took cores and wrong part for return.; ordrng 1 W10798005 (Control box)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Parma, Ohio 44129
Marie V
Job Details:
11/16/2021
"Cc that the floor under unit is burned. Took pics, called tech line. Had to call safety, told me that tell cust to call company to verify if floor meets heat resistance. But 7nit is working as designed. Cust will call safety and warranty."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS31ES0JS01
Near Middleburg Heights, Ohio 44130
Marie V
Job Details:
11/16/2021
"Unit is not installed, no screws on the side, when you open the door the unit moves. Replaced ui tested good. Brought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW6800WW1
Near Strongsville, Ohio 44149
Marie V
Job Details:
11/16/2021
"Cc that the unit is leaving white residue the clothes. Started a quick cycle and let unit run for a while, started to have bubbles without detergent, no white things arround water , opened top cus cleaned up , explain cust that run a few cycles with white vinegar 2 cup to get as much as detergent residue out. Even if using 1-2 tablespoons theres residue from previous owner. Cust will use vinegar to clear that out. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Mentor, Ohio 44060
Jason N
Job Details:
11/16/2021
"Cc unit not workingCustomer stated she started the unit for a cycle, the door locked and it stopped right there. Found unit door locked. Would not go into diagnostics. Power cycled unit for 1 minute. Unit unlocked. Ran diagnostics, found code f8e1 for low fill. Ran diagnostics cycle, all functions passed. Started quick wash cycle, unit filled with water, locked door and tumbled. Could not duplicate a non function issue at this time."
We serviced a
AMANA WASH/DRY COMBO
Model NED4655EW1
Near Willoughby, Ohio 44094
Jason N
Job Details:
11/16/2021
"Cc unit not turning on Found door switch lever broke. Unit needs door switch. Replaced using truck stock. Ran dryer op test, good operation and heat. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Elyria, Ohio 44035
Marie V
Job Details:
11/16/2021
"Cc that the unit is making a noise when agitating. Ran diag no error code , found cam stripped. Replaced cam and shifter from T/S. Calibrated unit, tested unit. Op test ok; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
11/16/2021
"Found fitting on water line not install properly try fixing issue so far no leaks,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Lorain, Ohio 44055
Angel
Job Details:
11/16/2021
Cc that oven is not working. Confirmed tried to preheat oven to 350* and would not ignite used my watt meter to test the amperage on the igniter and was only pulling 2.54amps igniter is weak will need igniter replaced. Left as estimate for now till they get the receipt situation resolved. Opt test ok.; ordrng 1 W11176454 (Igniter)
We serviced a
GE WASHER
Model n/a
Near Madison, Ohio 44057
Joe O
Job Details:
11/16/2021
"Customer stated they called and canceled service, because washer is working"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS1
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
11/16/2021
"Part was not needed fix issue with unit, opt test ok returning part"
We serviced a
SAMSUNG DRYER
Model DV330AGW/XAA
Near Conneaut, Ohio 44030
Dan
Job Details:
11/16/2021
"Installed new thermal fuse, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, Ohio 44011
Angel
Job Details:
11/16/2021
"Cc that unit is not making ice and bin was hard to pull. Verified and bin was stiff because of moisture buildup on track fixed issue and ice maker can not find home position tried to manually jump ice maker and tried to reset it but would not cycle will need ice maker replaced. Ordering part, office to reschedule part is out of stock.; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Kent, Ohio 44240
Brian M
Job Details:
11/16/2021
Cc unit not completing cycles Found error for long fillFound hot water not on Turned hot water on ran test cycle OP Test Ok Advised on water flow
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, Ohio 44149
David R
Job Details:
11/16/2021
"Same continuous issue, CC door seal will not stay on or when pulling out/ pushing in top rack, will grab onto seal and pull it off. went over upper rack hitting and grabbing onto the door seal, techline suggested replacing the top rack adjusters and upper rack and glides, if still having issues then recommend replacement of the entire tub. ; ordrng 1 WPW10350382 (Rack) and 1 W11259785 (Left track) and 1 W11259786 (Right track) and 1 WPW10546503 (Adjusters)"
