Service History 826 | Freds Appliance

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/18/2021

Customer show me a video of scraping sound and yes confirm it was the pulley grinding with shield ask customer what load he had in he said a clean cycle which is weird cause if it was a big side load I can see that happening but a clean washer cycle I dont know but ran calibration and auto test pass no grinding happening ; ordrng 1 W11409708 (Shield) and 1 W11239857 (Belt)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Seven Hills, Ohio 44131

Jason N

Job Details: 06/18/2021

"Cc unit not drainingConfirmed water in bottom on unit. Ran drain out, pump humming. Pulled drain pump, found glass stuck in impeller. Removed and retested, still not draining out. Pulled drain hose, separated, found another piece of glass blocking connection. Removed and retested. Good drain out. Op test good."

We serviced a

GE WASHER

Model WDSR2120J8WW

Near Cleveland, Ohio 44109

Dan

Job Details: 06/18/2021

"Customer complaint that unit is leaking, started normal wash cycle with load, unit filled and began washing, advanced to spin cycle, unit drained and spun, no leaks found, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model DFE28JMHCES

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Fan motor

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Westlake, Ohio 44145

Marie V

Job Details: 06/18/2021

"Cc that the unit makes a Big Bang noise every 14 min but it hasnt done it in the pass 2 days. Ice maker was turned on but no water line hooked up to it, advice cust that that can get loud, tuned the ice maker off. Ran diag and tested, compressor, evapo fan , condenser fan and damper motor with cust she said that non of them sounds like the noise she was hearing. Advice cust to try to keep ice maker off if is not connected to water. Op test ok."

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Strongsville, Ohio 44136

David R

Job Details: 06/18/2021

"Gas dryer, no gas hookup at Lowes. Tested components, igniter coming on, drum spinning, no noises. Unit test good. Inspected no damage. Op test ok"

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Rocky River, Ohio 44116

Corina H

Job Details: 06/18/2021

CC that there is a ticking noise when running. Confirmed. Found a screw in the felt of the door. Optest ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Fairview Park, Ohio 44126

Corina H

Job Details: 06/18/2021

Replaced the wheels. Optest ok.

We serviced a

GE WASHER

Model GTW680BSJ3WS

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 06/18/2021

Ge washer it has correct amps call chad he said it may be the gfi switch on breaker

We serviced a

MAYTAG DRYER

Model n/a

Near Cleveland, Ohio 44108

Jason N

Job Details: 06/18/2021

"Cc unit not starting Found unit powering on, but will not start a cycle. Checked drive belt, found drive belt shredded, disengaging belt switch. Replaced belt and idler pulley using truck stock repair kit. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Cleveland, Ohio 44109

Dan

Job Details: 06/18/2021

"Support brackets for console are bent, need to order brackets one bracket is showing discontinued and other bracket is out of stock so not scheduling return appointment ; ordrng 1 W10319109 (Bracket) and 1 W10319111 (Bracket)"

We serviced a

KENMORE DRYER

Model 110.62612101

Near Bratenahl, Ohio 44108

Dan

Job Details: 06/18/2021

"Customer complaint that drum is not spinning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Royalton, Ohio 44133

David R

Job Details: 06/18/2021

"Cc unit is leaking. No water marks under washer. Water hoses are tight and no leaks. Checked drain hose, the one behind unit and one inside unit, no rips or tears. No signs of water dropping from gearcase. Ran different loads at different water level heights. Let unit fill up and go through wash but nothing popping up. Washing, agitating and spinning like normal. Let fill all the way up. Drained, moved hoses around, no leaks. Put load in ran again, no leaks. Spin and drain cycle, good. No leaks as of today. Op test ok."

We serviced a

MAYTAG WASHER

Model SAV205DAWW

Near Cleveland, Ohio 44110

Dan

Job Details: 06/18/2021

"Customer complaint of loud noise and leaking, confirmed, water is leaking passed tub seal, noise is in transmission, transmission is no longer available , unit cannot be repaired ; ordrng 1 27001046 (Transmission)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FKSS16

Near Highland Heights, Ohio 44143

Dan

Job Details: 06/18/2021

"Customer complaint that unit is not making ice, Confirmed, ice maker optics are good, ice maker is receiving 120vac, unit needs new ice maker , customer does not want repair ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model DG412

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/18/2021

Installed the new part op tested good. Fan wheel

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Mentor, Ohio 44060

Joe O

Job Details: 06/18/2021

Cc: not filling enough with water(not covering clothes)Found error code f0e4(high water temp). Found hot and cold reversed. Swapped water lines. Ran auto test and calibration. Ran normal cycle. Advised customer on water levels. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Strongsville, Ohio 44136

Corina H

Job Details: 06/18/2021

"Inner door panel, vent, and dispenser were replaced. Started a cycle, no leaks. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Brook Park, Ohio 44142

Corina H

Job Details: 06/18/2021

Replaced the main control and pump and motor. Ran a calibration. Optest ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Lorain, Ohio 44055

Gabriel P

Job Details: 06/18/2021

"Found screw stuck in the ring,clear it out up test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ02

Near Strongsville, Ohio 44136

David R

Job Details: 06/18/2021

Replaced right door gasket. Tested. Good. Op test ok

We serviced a

MAYTAG DRYER

Model LDE7304ACE

Near University Heights, Ohio 44118

Jason N

Job Details: 06/18/2021

"Installed drum belt. Ran dryer op test, good heat and tumble. Op test good."

We serviced a

KENMORE DISHWASHER

Model 665.13222N412

Near Beachwood, Ohio 44122

Jason N

Job Details: 06/18/2021

"Cc unit not drainingRan cancel drain out, drain pump working, but not draining out to disposal. Found excessive food buildup throughout drain lines, unit is able to push water through. Unit needs new drain hoses. Replaced drain lines using misc. truck stock parts. Ran wash test then cancel drain. Good drain out, op test good. ; used 1 WPW10545278 (Drain hose) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Wickliffe, Ohio 44092

Jason N

Job Details: 06/18/2021

"Cc unit codes and will not cycleRan diagnostics, found codes f2e2 for HMI disconnected and f2e1 for HMI stick button. Replaced HMI console using customer supplied pre Id part. Ran auto test and calibration. All functions passed, no fault codes. Op test good."

We serviced a

GE REFRIGERATOR

Model GFE28HMHEES

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 06/18/2021

The unit is leaking from the rear I found the plastic water hose coming through the floor that connects to the refrigerator has a splitting it spewing water. Customer needs a plumber I highly recommend it for them to switch to copper

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXSA01

Near Strongsville, Ohio 44136

David R

Job Details: 06/18/2021

"Cc unit hasnt been cooling correctly over a month. SxS. Temps read 70* both sections. No frost pattern on FZ evap. Ball of ice on evap line. Called and talked to Chad, checked amps on compressor. Compressor is good. Sealed system job. Will need filter dryer and evap. Ordering.** schedule as 4 job count; ordrng 1 WP2188823 (Evap) and 2 WPW10143759 (Dye drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Painesville, Ohio 44077

Dan

Job Details: 06/18/2021

"Customer complaint of sd error code and unit is not spinning properly, ran diagnostics found f0e2(oversuds) , ran test cycle, ran quick wash cycle, unit completed test cycle and quick wash cycle, called whirlpool techline spoke to Anthony , unable to duplicate the problem at this time"

We serviced a

WHIRLPOOL DRYER

Model WED7600XW0

Near Painesville, Ohio 44077

Joe O

Job Details: 06/17/2021

Installed idler pulley. Ran test cycle. Op test ok

We serviced a

GE WASHER

Model GTWN4950L0WS

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/17/2021

"Cc unit not always cycling all the way but she can unplug it and wait and retry and it goes Found motor flashing 8 times, according to tech sheet needs motor replaced ; ordrng 1 WH20X10066 (washing machine moto), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB00

Near Cleveland, Ohio 44104

Jason N

Job Details: 06/17/2021

"Cc unit not cooling in both sectionsFound unit is cooling, good frost patter, no airflow to either section, evap fan not working. Checked power to fan, good at 119v. Unit needs evaporator fan. Replaced using truck stock fan. Airflow returned to both sections. Advised customer to allow several hours for unit to return to desired temps. Op test good. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Elyria, Ohio 44035

Gabriel P

Job Details: 06/17/2021

"Found an off balance load error code clear and ran calibration test pass,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS00

Near Painesville, Ohio 44077

Joe O

Job Details: 06/17/2021

Installed led module. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ06

Near Cleveland, Ohio 44104

Jason N

Job Details: 06/17/2021

Cc unit freezing product in ff sectionCustomer showed popCustomer stated all food in ff section is freezing. Found customer is not using ice maker but ice maker is still active. Turned off ice maker operation. Ran thermistor tests and fan tests. All passed. Advised customer to leave ice maker turned off if not using. Op test good.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/17/2021

Cc of no ice Found ice jammed in fins and broke mold Replaced icemaker OP Test Ok

We serviced a

WHIRLPOOL ICEMAKER

Model GI15NDXZS0

Near Strongsville, Ohio 44149

Corina H

Job Details: 06/17/2021

Replaced the pump. Started a cycle. Started to make ice. Optest ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSC23C8EYB02

Near Chardon, Ohio 44024

Dan

Job Details: 06/17/2021

"Customer complaint that unit is not cooling in fresh food section , fresh food section temperature at 60 degrees, at the top and 39 at the bottom, found fresh food section evaporator frozen solid, unit needs new control and thermistor , thermistor is out of stock so not scheduling return appointment ; ordrng 1 WPW10235503 (Cntrl) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, Ohio 44035

Marie V

Job Details: 06/17/2021

"Cc that the unit stopped cooling and that the freezer section is working like a fresh food section. Took temps 66* on fresh food section and 17 to 2* in freezer. Found evaporator frosted over, forced unit to defrost and check the ohms reading on thermistor it was at 22kohms. Called BJ confirmed diag unit will need control board and thermistor. Defrosted evapo,.; ordrng 1 W11203924 (Control) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGW00

Near Strongsville, Ohio 44149

David R

Job Details: 06/17/2021

Replaced the left door. Tested. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8540FW2

Near Chagrin Falls, Ohio 44023

Dan

Job Details: 06/17/2021

"Installed new control, op test good"

We serviced a

WHIRLPOOL RANGE ELE

Model WFC310S0EW3

Near Elyria, Ohio 44035

Marie V

Job Details: 06/17/2021

Replace infinite switch and all burners. Tested all burners . Op test ok.

We serviced a

WHIRLPOOL RANGE

Model GGG388LXS01

Near Middleburg Heights, Ohio 44130

David R

Job Details: 06/17/2021

Cc both oven either not working or taking long to heat up. Found both top and bottom igniters not giving correct amps. Replaced both from t/s. Tested both 350*. Good. Op test ok.; used 2 12400035 (IGNITER) from stock

We serviced a

GE RANGE

Model CGS990SET5SS

Near Chagrin Falls, Ohio 44022

Dan

Job Details: 06/17/2021

"Installed new igniter, op test no good , igniter shorted out, reordering igniter ; ordrng 1 WB13K10043 (Igniter)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Moreland Hills, Ohio 44022

Brian M

Job Details: 06/17/2021

"Cc unit not powering on Found UI not responding and no indicator light on control Needs UI and control, ; ordrng 1 W11170706 (cntrl-elec) and 1 W11112656 (console)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near North Ridgeville, Ohio 44039

Corina H

Job Details: 06/17/2021

Replaced the control. Ran a calibration. Started a quick wash. Optest ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXNB01

Near Elyria, Ohio 44035

Marie V

Job Details: 06/17/2021

"Cc that the ice maker makes big globes of ice. Confirmed cycled ice maker to verify where the water was going to, it filled all the way and then it started leaking from ice maker. Replace ice maker from T/S, and it cycle , op test ok. ; ordrng 1 4317943 (Icemaker)"

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Chardon, Ohio 44024

Joe O

Job Details: 06/17/2021

Cc: bake not workingFound pan slid back into igniter harness. Advised customer on loading drawer. Ran test bake. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH2175XVB2

Near Elyria, Ohio 44035

Marie V

Job Details: 06/17/2021

"Cc that the turn table does not work, unit heats but not turn. Check continuity pass, tested unit with a cup of water in, didnt work check power has 117V. Spin the table by hand and started again it worked for 5 seconds and then it stopped, unit will need turn table motor. Cust will call if she wants to continue ; ordrng 1 W10210848 (Turn table motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSF6PKXCWW

Near Strongsville, Ohio 44136

David R

Job Details: 06/17/2021

"Cc ice forming bottom of FF. Found evap drain clogged. Tried steamer, nitrogen tank, boiling water, copper tube. Drain will not come unclogged. Let customer know the whole drain line could be clogged and worse case scenario some object is clogged in the middle which at that point we couldnt get. So setting up return date. Customer to unplug unit 2-3 days prior. Will let thaw out and see if its still clogged up."

We serviced a

AMANA WASHER

Model NTW4651BQ1

Near Mayfield Heights, Ohio 44124

Dan

Job Details: 06/17/2021

"Customer complaint of loud screeching noise, found bearings worn out, suspension is worn out, unit needs new gearcase and suspension, customer does not want repair ; ordrng 1 W11454741 (Gearcase) and 1 W10780045 (Suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS0

Near Maple Heights, Ohio 44137

Jason N

Job Details: 06/17/2021

"Cc unit oven not clicking/lightingCustomer states unit not always heating up properly. Ran bake test, ignitor glowing, drawing 2.7a. Ignitor is weak. Unit needs bake ignitor. Replaced using truck stock part. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Beachwood, Ohio 44122

Brian M

Job Details: 06/17/2021

Cc unit has buzz sound Found freezer fan cover vibrating Repositioned cover OP Test Ok

We serviced a

TAPPAN DISHWASHER

Model MDB124BFS2

Near Cleveland, Ohio 44135

Corina H

Job Details: 06/17/2021

"CC that the unit is not cleaning the dishes and the unit is leaking. Confirmed. Found the tub is leaking. Will need a new tub. ; ordrng 1 154209301 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KENMORE RANGE

Model 790.7433311

Near Parma, Ohio 44130

David R

Job Details: 06/17/2021

Cc bake not working. Found igniter discolored. Not getting correct amps. Usually t/s item but used all mine this week. Ordering. *** office to reschedule ; ordrng 1 12400035 (Igniter)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Kirtland, Ohio 44094

Joe O

Job Details: 06/17/2021

"Cc: not completing cycle, not drainingCustomer stated detergent staining clothes, stated intermittently not finishing cycle. Customer also stated wont run with lid open(this is when it stains the clothing). Advised customer, lid has to be closed to run. Found no stored error codes. Ran auto test. Ran normal cycle. Ran drain and spin. Ran calibration. Unit functioning as designed. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Moreland Hills, Ohio 44022

Joe O

Job Details: 06/17/2021

"Cc: leaking, door not closing properlyNo floor damage at this time. Customer worried about potential floor damage. Found unit has low water pressure. Found when filling ice maker the water flows to the side of the ice mold. Customer has RO system. Advised customer whirlpool states not to use RO systems with whirlpool products for pressure issues. Needs door. Advised customer we will install parts when door arrives.Office to reschedule; O-emld tckt"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ4

Near Sheffield, Ohio 44054

Gabriel P

Job Details: 06/17/2021

"Found capacitor burning customer already bought new unit no point estimate she want to know what was causing the burn,customer will not repair,opt test ok"

We serviced a

MAYTAG DRYER

Model MDE9316AYQ

Near Bedford, Ohio 44146

Jason N

Job Details: 06/17/2021

"Cc unit not heatingChecked power in to unit, good at 243v L to L. Checked all thermals, all checked good. Ran dryer op test, no power to element. Checked timer, found L wire connection on timer burnt, wire and terminal on timer damaged. Unit needs timer. Customer not repairing, estimate only ; ordrng 1 WP33001631 (Timer)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 06/17/2021

"Cc unit offbalance, making lot of noiseRan diagnostics, found code f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Ran spin and drain test with large towels. Normal vibration for unit. Advised customer on load sizing and proper loading. If unit experiences offbalance situation, advised customer to pause unit and rearrange load. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Bedford Heights, Ohio 44146

Jason N

Job Details: 06/17/2021

"Cc unit heating problemChecked all thermals, all checked good. Operation test good. Not issues found with unit."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP340PAFW0

Near Lakewood, Ohio 44107

Corina H

Job Details: 06/17/2021

"CC that the water goes in but does not hear the pump running and never shuts off. Checked the power at the control to the pump and motor 0 volts. Will need a main control and possibly the pump and motor. ; ordrng 1 W10906429 (Control) and 1 W11025157 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS

Near Richmond Heights, Ohio 44143

Dan

Job Details: 06/17/2021

"Customer complaint that water filter is stuck, Removed filter, installed new filter , op test good"

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW03

Near Sheffield Lake, Ohio 44054

Gabriel P

Job Details: 06/17/2021

Found compressor throwing 11.51 amp and overheating ordering compressor and dryer ; ordrng 1 W10750851 (Compressor) and 1 WPW10143759 (Dryer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Parma, Ohio 44130

Marie V

Job Details: 06/17/2021

"Cc that the ice maker box has a lot of frost and one time ice didnt want to come out , they had to clear all frost to get it to work. Tested door ice by putting 2 tablespoons of water, didnt holt it, ice door isnt shutting all the way causing warm air to to the ice maker and melt it, unit will need door ice. Put on LB part number for filter. Part isnt in stock advice cust that we will contact ; ordrng 1 W11423784 (Door ice)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Solon, Ohio 44139

Brian M

Job Details: 06/17/2021

Found noise to still be preset Upon diagnosing found diverter diffuser missing Needs diffuser 0; ordrng 1 W10903468 (Diffuser)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF2

Near Cleveland, Ohio 44105

Corina H

Job Details: 06/17/2021

"CC that there is frost in the freezer. Confirmed. Found the evap fan not running. Checked the power at the control 11.89 dc volts. Will need a new evap fan. ; ordrng 1 809069201 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS556ESS02

Near Seven Hills, Ohio 44131

David R

Job Details: 06/17/2021

Replaced all burners. Missing from when customer got unit. Tested. All 5 are good. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV00

Near Euclid, Ohio 44132

Joe O

Job Details: 06/17/2021

"Cc: leaking from ice makerFound water valve stuck open. Needs water valve.Water valve out of stock. Office to reschedule; ordrng 1 W11043013 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MHWE450WW01

Near Euclid, Ohio 44119

Dan

Job Details: 06/17/2021

"Customer complaint that power button is stuck, found power button broken, power button is part of control panel, control panel is no longer available ; ordrng 1 W10283496 (Control panel)"

We serviced a

KITCHENAID MICROWAVE

Model KMCS3022GSS2

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 06/17/2021

"Found unit cavity damage cannot be fix also mag was broken inside like if unit was drop and cabinet on both side was bulk in took pictures,opt test ok ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS

Near Cleveland Heights, Ohio 44106

Jason N

Job Details: 06/17/2021

"Cc unit front panel needs replaced due to damage Could not install front panel, new panel was damaged in shipping. Snapped pic. Reordering. Advised customer to inspect new panel upon arrival. Part not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W11416371 (Panel)"

We serviced a

MAYTAG WASHER

Model MHWE250XL00

Near Cleveland, Ohio 44106

Jason N

Job Details: 06/17/2021

"Cc unit codes during cycle, not finishing cycleRan diagnostics, found codes f6e1 for serial communication error(ACU to MCU), f9e1 for long drain, and LF for low flow. Ran auto cycle, all functions passed, drain out looks good, . Ran drain and spin test, lot of vibration in spin. Found movement in rear of basket, drive belt is half gone, pieces laying inside unit. Unit needs tub, basket and drive belt. Parts not showing in stock at Marcone, office to contact customer. ; ordrng 1 WPW10205253 (Basket) and 1 W11239040 (Rear tub) and 1 W10313497 (Front tub) and 1 WPW10260319 (Drive belt)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 06/17/2021

Cc unit not starting Found UI not responding Will need second tech Unit is in a tight spot with dryer on top ; schdld next appmnt for 7/1 THU !

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Parma, Ohio 44134

David R

Job Details: 06/17/2021

"Replace main control, tested oven 350* and burners. Working correctly. Op test ok"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 06/17/2021

CC that the unit is broken. Confirmed. Found the tub ring and tub cracked. Will need a new tub and tub ring. Office to reschedule appointment advised cust to replace the plastic vent with a semi or rigid vent. ; ordrng 1 W10371566 (Tub) and 1 WPW10531289 (Tub ring)

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, Ohio 44109

Corina H

Job Details: 06/17/2021

"Cust showed pop, sent pic CC that the unit does not heat. Confirmed checked the power l1 to n 120 volts. L2 to n 120 volts. L1 to l2 0 volts. Will need an electrician."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Mantua, Ohio 44255

Brian M

Job Details: 06/17/2021

Cc led under icemaker out Replaced led OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44111

Gabriel P

Job Details: 06/17/2021

"Found no error code and ran calibration and auto test pass ran manually test pass,cannot find issue with unit,is working as design"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Brooklyn, Ohio 44144

Gabriel P

Job Details: 06/17/2021

"Replace control,and steam ice,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDE400XW0

Near Westlake, Ohio 44145

Gabriel P

Job Details: 06/17/2021

"Customer had an electrician and told her there was 220 v when we checked last time there was not but diagnose it again and found thermal cutoff open replace from truck stock,opt test ok ; used 1 280148 (Cutoff tml), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

SAMSUNG DRYER

Model DV56H9100EG/A2

Near Westlake, Ohio 44145

Marie V

Job Details: 06/17/2021

"Cc that the unit started making a funny noise and it started smelling like something burning. Started unit it smells like something is burning, Took unit apart, check blower wheel , and heater, and all connections on unit, also checked the outside vent. Unit has foil vent, advice cust to replace with flexible metal or rigid metal because is a fire hazard. I put unit back together couldnt duplicate noise and smell starting to go away. Advice cust most likely some lint go to the heater and it burned off already. Unit is working as designed. Op test ok; ordrng 1 DC97-14486E (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Euclid, Ohio 44123

Dan

Job Details: 06/17/2021

"Customer complaint that unit is not heating, confirmed, found thermal cut off open, installed thermal cut off kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Euclid, Ohio 44123

Dan

Job Details: 06/17/2021

"Customer complaint that door pops open, confirmed, adjusted door strike, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM00

Near Westlake, Ohio 44145

Marie V

Job Details: 06/17/2021

"Cc that the unit is not making ice. Took temps fresh food section was at 43* and freezer at 9* and ice bin was at 18* but fan was not running. Tried to cycle ice maker, it didnt work , it was trying to cycle but the arm just stays up it goes down and then it goes back up, ran diag check ice box fan good. Unit will need ice maker. Replace ice maker from T/S, tested . Op test ok also I heard diffuser having some trouble to open up, advice cust that that may go any time , told him that I will put that part on this job.; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET1RHMXKQ00

Near Cleveland, Ohio 44135

Marie V

Job Details: 06/17/2021

"Cc that the unit is making ice non stop. Confirmed, found arm for ice maker off place. Corrected issue. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Parma, Ohio 44134

David R

Job Details: 06/17/2021

"Cc unit FF not cooling. Found damper is working correctly but the evap fan is not running. Getting correct power. Will need Evap fan motor *** office to reschedule, place on cancelation list ; ordrng 1 WPW10464673 (Evap fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/17/2021

"Found pulley squeaking replace from t/s,opt test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X20DW04

Near Mentor, Ohio 44060

Joe O

Job Details: 06/17/2021

Cc: not sealingFound door warped. Needs doorOffice to reschedule; ordrng 1 W10746789 (dor-fmd)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614QS1A

Near Painesville, Ohio 44077

Joe O

Job Details: 06/17/2021

"Cc: not making iceFound ice maker is receiving proper power, ice maker not cycling. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Kent, Ohio 44240

Brian M

Job Details: 06/17/2021

Cc of nosie Found coil valves are buzzing Needs coils ; ordrng 1 WPW10328463 (coil-valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB543CMJV00

Near Ashtabula, Ohio 44004

Dan

Job Details: 06/17/2021

"Customer complaint that unit is not cooling properly, freezer section temperature at 14 degrees, fresh food section temperature at 42 degrees , found system in a 20 vacuum, emptied system, nitrogen tested and purged, recharged , op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDL01ILBS3

Near Cleveland Heights, Ohio 44112

Jason N

Job Details: 06/17/2021

Cc unit upper rack unit rollers broken. Found broken upper rack transport wheel as well as one broken off and missing from rack. Upper rack sagging down. Unit needs 2 transport wheels. ; ordrng 2 WP8268743 (Transport wheel)s

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Kent, Ohio 44240

Brian M

Job Details: 06/17/2021

Installed gearcase clutch slider and washplate Ran test cycles OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near Jefferson, Ohio 44047

Brian M

Job Details: 06/17/2021

Cc UI not working Ran diagnostics Found error f6e3 and f6e2 Needs UI and control ; ordrng 1 W11133029 (panel-cntl) and 1 W11133021 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Brooklyn, Ohio 44144

David R

Job Details: 06/17/2021

"Ran entitlement, good. Customer only had paperwork of when paid unit off but date in entitlement. If need more information customer is trying to get POP sent over. Cc unit leaking when getting water from dispenser, leaking at bottom hinge. Took off kickplate and found water like not pushed all the way in. Corrected. Tested. Good. Op test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, Ohio 44102

Corina H

Job Details: 06/17/2021

"CC that the clothes come out wet after one time of running. Checked the outlet, good. Started the dryer checked the vent clear. Will need a new thermostat. Cust wants to reschedule same day as washer; ordrng 1 WP3387134 (Thermostat)"

We serviced a

AMANA REFRIGERATOR

Model AFI2538AES

Near Olmsted Township, Ohio 44138

David R

Job Details: 06/17/2021

"Cc unit not making ice. Dispenser working good, water is good, filter just replaced recently. Tested and icemaker getting 120. Motor just not advancing to cycle. Ordering icemaker assembly.; ordrng 1 W10583817 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Perry, Ohio 44081

Jason N

Job Details: 06/17/2021

"Cc unit not respondingCustomer stated unit will not respond when plugged in, display blinks and no buttons will work. Confirmed, unit is unresponsive, display blinks 24 and all button inputs are met with a tone. Unsure if this is a main control software issue or UI issue. Will order both. Also found dispenser housing sitting crooked, found the support tab is broken off. Will order as well. ; ordrng 1 W11319991 (Console) and 1 W11322903 (Main control) and 1 W11465532 (Dispenser housing)"

We serviced a

HOTPOINT DRYER

Model HTDX100GM2WW

Near Cleveland, Ohio 44109

Corina H

Job Details: 06/17/2021

CC that the unit is not heating. Confirmed. Found the igniter is open. Replaced the igniter from t/s. Optest ok. ; used 1 279311 (IGNITOR) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Avon, Ohio 44011

Gabriel P

Job Details: 06/16/2021

"Replace,part opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTBL01

Near Avon, Ohio 44011

Marie V

Job Details: 06/16/2021

"Cc that the unit is leaking and that they had someone check unit and said it was the valve but he was not sure. Took back panel off and ask cust to turn the water on , found water coming out of water valve, cust has part, replace part, tested water . Op test ok"

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