Service History 828 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS00

Near Beachwood, Ohio 44122

Jason N

Job Details: 07/02/2021

Cc unit freezer door stuck closedCustomer stated he unplugged it to let it warm up and was able to open door again. Found freezer door is functional. Cleaned up rails and sprayed with food grade silicone. Advised customer unit may have condensed inside freezer and froze to door rails. Silicone will help prevent condensation from freezing to rails. Customer to monitor.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Bentleyville, Ohio 44022

Brian M

Job Details: 07/02/2021

Cc of frost in freezer At this time unit is functioning properly and no frost build up Advised to watch

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Bedford, Ohio 44146

Brian M

Job Details: 07/02/2021

Cc no heat Found in basement gas was shut off Turned gas on OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near North Randall, Ohio 44128

Brian M

Job Details: 07/02/2021

Cc unit not starting Ran diagnostics found no errors Ran auto test and calibration OP Test Ok No issue found at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS2

Near Rocky River, Ohio 44116

Corina H

Job Details: 07/02/2021

CC that there is water in the freezer and it leaks. Confirmed. Service pointer replaced the drain tube from t/s. Steamed out the evap. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW05

Near Avon Lake, Ohio 44012

Corina H

Job Details: 07/02/2021

CC that there is still water leaking into the ff section. Checked the evap clear. Found a water jug with a hairline crack in it. Clear the water from the bottom of the crisper drawers. Optest ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM3

Near Cleveland, Ohio 44105

Jason N

Job Details: 07/02/2021

"Installed main control. Unit powered up normal, no fault codes. Ran wash test. All functions normal. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland Heights, Ohio 44118

Jason N

Job Details: 07/02/2021

"Cc unit shaking and making lots of noise, leaking from back drain hose.Ran auto test, loud noise when in agitation, grinding noise from splutch during spin. Lower shaft shifting side to side, gearcase is damaged. Unit needs gearcase, splutch, and belt shield. Will install drain hose on return visit. Previous history on this unit shows same issues, seems to have never been remedied/repaired. Parts not showing in stock at Marcone, office to contact customer with return date. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10427633 (Belt shield)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW1

Near Garfield Heights, Ohio 44125

Dan

Job Details: 07/02/2021

"Customer complaint that unit does not always run second rinse, ran diagnostics found f8e1(long/no fill) error code , found cold water supply valve barely open so water was just trickling in, open valve completely, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Grafton, Ohio 44044

David R

Job Details: 07/02/2021

Replaced striker. Tested. Good. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/02/2021

Cc no heat Found thermal cut off open Replaced using truck stock ; used 1 279816 (CUTOFF) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SMBB00

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/02/2021

Installed ice maker OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ1

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/02/2021

Installed igniter OP Test Ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Avon, Ohio 44011

Corina H

Job Details: 07/02/2021

"Checked the temp sensor 1090 ohms. Checked the bake and broil, good. Checked the terminal block good. Cust stated the oven was working after a calibration. Heated oven to 300*. Working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Avon Lake, Ohio 44012

Marie V

Job Details: 07/02/2021

"Replaced cam , gear case, actuator, pulley and belt. Ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model MGDC465HW0

Near Avon, Ohio 44011

Corina H

Job Details: 07/02/2021

"CC that the clothes are coming out damp. Checked the vent had lint blocking the vent. Cleared the vent, good air flow. Turned the dryer on gas coils cycling on and off properly. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS02

Near Highland Heights, Ohio 44143

Joe O

Job Details: 07/02/2021

"Installed ice maker. Ran harvest, and fill. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW8640BW1

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

CC that there is a fault code of f9e1. Removed the drain pump cleaned pump out. Full of debris. Started a cycle and drained. Optest ok.

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, Ohio 44119

Jason N

Job Details: 07/02/2021

"Cc unit noisy and not drying clothing all the way.Ran dryer op test, found rollers worn, belt is very brittle. Unit has good heat and airflow. Drying performance is being impacted by lack of washer spin cycle. Unit needs repair kit and access key to be able to open unit to repair. ; ordrng 1 4392065 (Dryer repair kit) and 1 4396669 (Key)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG22FKWH03

Near Cleveland, Ohio 44110

Jason N

Job Details: 07/02/2021

"Cc unit not making ice.Customer also wants a new filter, doesnt want to go out and get one. Ran manual ice maker harvest test, ice maker indexing, but not calling for water and not stopping after harvest, continues to cycle. Unit needs ice maker. Customer not repairing, estimate only.; ordrng 1 EDR5RXD1 (Filter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near Middleburg Heights, Ohio 44130

Corina H

Job Details: 07/02/2021

"CC that there is a dent in the side wall on the outside of unit, a small scratch on front of door and the doors to be flipped around. Called t/l and spoke to Joel said the door could be replaced but the side panel the only thing we could do is use paint. Advised cust the doors being flipped is an install issue. Customer called Lowes and they told her she will get a new refrigerator delivered. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

CC that there is a noise that comes and goes. Listened to the video. Found the condenser was rattling on the floor of the unit. Used the damper pads from surplus t/s. Optest ok. ; used 3 Wp2158826 (Damper pads) from stock

We serviced a

GE RANGE

Model JGBS22GEV4AD

Near Mentor, Ohio 44060

Joe O

Job Details: 07/02/2021

"Cc: oven not heatingFound igniter only pulling 1.1 amps. Needs igniter; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Mentor, Ohio 44060

Joe O

Job Details: 07/02/2021

"Cc: not cooling properly, ice and water dispenser not functioning, frostingCustomer stated water would not dispense, ff evaporator cover, frosted over. Control not reading ff evap thermistor. Needs controlCustomer showed pop that shows they have a 3 year warranty. Spoke with BJ, Advised customer we need a correct dispatch before we can order parts. Needs correct dispatch before ordering parts.Office to reschedule once we get new dispatch; ordrng 1 W11333076 (Control)"

We serviced a

MAYTAG MICROWAVE

Model MMV1175JZ00

Near Lorain, Ohio 44053

Marie V

Job Details: 07/02/2021

Cc that the light under unit does not shuts off. Relay is stuck close on control and socket is burnt . Unit will need control and socket. Office will contact to schedule ; ordrng 1 W11391714 (Control) and 1 W10210871 (Socket)

We serviced a

N/A N/A

Model GI7FVCXWY03

Near Richmond Heights, Ohio 44143

Jason N

Job Details: 07/02/2021

"Cc unit icing up in freezer. Customer stated ice and frost building up in freezer. Ice maker barely makes ice. Found ice buildup on freezer bottom, evaporator drain is iced over. Per service pointer W10632338E, unit needs updated p-trap drain tube. Freezer door gasket is separated on top, not sealing, allow warm air to infiltrate freezer, lots of frozen condensation. Found evaporator fan not working, fan blades iced up. Defrosted evap drain, replaced drain tube using truck stock p-trap. Evaporator fan motor working but spinning at very low rpm. Unit needs freezer door gasket and evap fan motor. ; ordrng 1 WPW10714545 (Freezer gasket) and 1 WPW10276647 (Evap fan motor/harness), used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVSS01

Near Beachwood, Ohio 44122

Dan

Job Details: 07/02/2021

"Customer complaint that unit is leaking, found condensation in fresh food section section running down and accumulating in door gasket, found fresh food section door pops open, found door closers worn, unit needs new door closers, parts are both no longer available ; ordrng 1 2307049 (Closer) and 1 2307048 (Closer)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW

Near Painesville, Ohio 44077

Joe O

Job Details: 07/02/2021

Cc: oven not heatingFound bake igniter harness ripped off bake igniter. Needs harness.; ordrng 1 W11161843 (harns-wire)

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Madison, Ohio 44057

Joe O

Job Details: 07/02/2021

Cc: not releasing fabric softenerCleaned out dispenser tray. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/02/2021

"Cc that unit was icing up on bottom of freezer,icemaker lever broken and right hand side door was cracked on bottom hinge. Verified and confirmed unit will need new door, icemaker and replace drain tube with Service pointer. Customer will not fix unit.; ordrng 1 4317943 (Icemaker) and 1 LW10557489 (Door) and 1 W11190084 (Drain tube), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Lorain, Ohio 44053

Marie V

Job Details: 07/02/2021

"Cc that the unit came with a dent on door, confirmed replace left hand side door and tested, ask cust to try. Also I found moisture on mullion, it was turned off, turned back on. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Cleveland, Ohio 44135

Corina H

Job Details: 07/02/2021

Replaced the housing.. optest ok

We serviced a

GE REFRIGERATOR

Model TFF24RCB

Near South Euclid, Ohio 44121

Dan

Job Details: 07/02/2021

"Customer complaint that unit is not Cooling, nothing is running, unit is at room temperature, unit needs new thermostat , unable to locate thermostat, bj is researching ; saved tckt"

We serviced a

MAYTAG REFRIGERATOR

Model M8RXEGMAW02

Near Madison, Ohio 44057

Joe O

Job Details: 07/02/2021

"Cc: noiseFound evap fan motor hitting ice. Frost build up around air tower. Customer stated gasket was not seated correctly. Found gasket is sealing. Weak air flow from fan. Needs fan motor and blade.Customer does not want to repair at this time ; ordrng 1 WP1100939 (blade-fan) and 1 WP2315539 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FSAXVY00

Near Elyria, Ohio 44035

Marie V

Job Details: 07/02/2021

"Cc that the unit is not making ice fast and that theres moisture where ice maker and door meets also sometimes comes from the door dispenser , found ice maker jumper off. Plugged back in and cycled ice maker. Ice maker gets stuck on heater spot. Unit will need new ice maker , chute and seal. ; ordrng 1 WPW10287601 (Seal) and 1 WP13005706 (Chute) and 1 WPW10190981 (Ice maker)"

We serviced a

GE WALL OVEN

Model JK3500DF6BB

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/02/2021

Cc of error Found error for door lock Needs door lock assembly ; ordrng 1 WB10X23814 (latch asm)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/01/2021

Replaced drain pump. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland, Ohio 44144

Corina H

Job Details: 07/01/2021

CC that the unit does not run. Confirmed. Checked the water valve at the control 120 volts. Will need a new valve. ; ordrng 1 W11175771 (Water valve)

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Newburgh Heights, Ohio 44105

Corina H

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the unit does not finish cycles. Confirmed. Found the drain hose on the ground. Advised cust to raised the drain hose. Found the water lines reversed. Switched the hoses. Optest ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Oberlin, Ohio 44074

David R

Job Details: 07/01/2021

"Cc not drying, also noticed unit never stopped running. Tested voltage coming in. Found less than 1 vAC going to L1 to L2. L1 to N and L2 to N 120. But no 240vAc to L1 to L2. Flipped breaker and tested again. Getting 240 from L1 to L2. Heating now. No parts needed.*** would recommend a electrician come check out outlet and breaker as well."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Elyria, Ohio 44035

Marie V

Job Details: 07/01/2021

"Replace control and freezer thermistor, op test okNo core for return"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 07/01/2021

Replaced the gasket. Optest ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW0

Near Olmsted Township, Ohio 44138

Marie V

Job Details: 07/01/2021

"Cc that the unit is saying that close the door when the door is close. Ran diag found error code of F0E9 ob pause F7E6 Motor Circuit Open F7E7 Motor unable to reach target RPM F0E2 Oversuds. Tried to run normal cycle , shows close door to start, ran diag and tried to turn any other components did not work. Replace lid lock, unit started working, ran calibration , pass tested lid lock, tested good, started a normal cycle, pass . Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Chagrin Falls, Ohio 44023

Brian M

Job Details: 07/01/2021

Installed control and UI Ran test 12 no issues OP Test Ok

We serviced a

KITCHENAID KITCHEN

Model KDTE234GBL0

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/01/2021

"Cc that he is worried about unit leaking because if previous accident on fridge , when you close the door it hits the right hand side and hes not sure if is sealing properly. Confirmed. Shims under unit came off on one side causing unit not to be leveled, adjusted unit and level it. Tested u it and ask cust to try it. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE26GGKBBB

Near Painesville, Ohio 44077

Dan

Job Details: 07/01/2021

"Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at -6 degrees, fresh food section evaporator fan is very noises, unit needs new fresh food section fan and software update ; ordrng 1 WR98R882802 (Sum) and 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 07/01/2021

"Cc unit not starting Found unit not powering on. Checked power supply at control board, good at 123v. No response from main board, unit needs main control. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11305308 (Main control)"

We serviced a

GE REFRIGERATOR

Model CFE28USHCSS

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

The unit is cooling but almost like the machines in limp mode. The front user display is non-responsive unit is producing cold air it is circulating cold air but it is doing the bare minimum. The user display holds the logic for cooling needs new user display; ordrng 1 WR55X34170 (Ui) and 1 S

We serviced a

MAYTAG DISHWASHER

Model MDB6601AWS

Near Aurora, Ohio 44202

Brian M

Job Details: 07/01/2021

"Cc of loud noises Found sump grinding Needs motor ; ordrng 1 6-919922 (wash motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Customer is having a drain issue with the machine. I ran a test cycle heating element is functioning wash motor is functioning. Theres no error codes stored. I took the door off I owned out the vent motor it should be between 600 and 1000 ohms I was getting anywhere from open to 7 million ohms. Unit needs a new vent motor. Also ordering the gaskets because there one time use crush gaskets Mosso ordering the basil just in case that basil on the machine doesnt come off easily and Gets damaged.; ordrng 1 W11416460 (Vent) and 1 W11184028 (Gasket) and 1 W11545290 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB05

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Things are freezing on the top shelf. Unfortunately this is where the cold air enters the machine. The diffuser is operating. The drip of the dispenser has been a day one issue customers on city water no filters no reverse osmosis. Ordering a water valve waterline and a check valve; ordrng 1 WPW10179146 (Water valve) and 1 WP2314271 (Check valve) and 1 W11163765 (Water line)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL1

Near Pepper Pike, Ohio 44124

Jason N

Job Details: 07/01/2021

"Cc unit not washingRan diagnostics, found codes 4-3 for motor not running and 6-4 for float switch open. Wash motor did not turn on during diagnostics. Checked power from control to wash motor, good at 118v. Unit needs wash motor. Replaced using truck stock part. Ran wash test.; used 1 W11085683 (Wash motor/pump) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Chardon, Ohio 44024

Dan

Job Details: 07/01/2021

"Customer complaint that unit is not heating, confirmed, found unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Elyria, Ohio 44035

Gabriel P

Job Details: 07/01/2021

Replace parts notice another issue with unit but is working as designed but is a loose terminal at the control and part needs to be replace ordering and rescheduling ; ordrng 1 W11419171 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM3

Near Aurora, Ohio 44202

Joe O

Job Details: 07/01/2021

Cc: not washingRan test cycle. Found sump assembly receiving proper power. Needs sump assembly. Customer asking for 1st appointment. Advised customer we cannot promise time frames.; ordrng 1 WPW10671942 (sump and motor assy)

We serviced a

WHIRLPOOL RANGE

Model RBS245PRS04

Near University Heights, Ohio 44118

Jason N

Job Details: 07/01/2021

"Cc unit not heating after self clean Ran bake and broil tests, no power to either element. Found blower fan is not working, motor only humming. Thermostat blew during self clean due to blower fan failure. Unit needs thermostat and blower fan.; ordrng 1 WP9759243 (Thermostat) and 1 WPW10176670 (Blower fan)"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW02

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

Along the top of the door is drooping I took a picture needs door no ETA; ordrng 1 W10746789 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC0

Near Ashtabula, Ohio 44004

Jeff M

Job Details: 07/01/2021

The unit has an F6e2 communications code. Need ui and main control est only; ordrng 1 W10838672 (Ui) and 1 W10812418 (Control) and 1 S

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW1

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit control panel not responding. Customer stated panel will lights up, not selections can be made. Confirmed. Ran diagnostics, found code f2e1 for ui stuck button. Ran auto test, lid lock not working. Unit needs lid lock. Replaced using truck stock. Cleared codes. Reran auto test. All functions passed. Op test good. ; used 1 W10810403 (Lid lock) from stock"

We serviced a

GE DISHWASHER

Model GDT695SSJSS

Near Painesville, Ohio 44077

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Drain pump

We serviced a

WHIRLPOOL DISHWASHER

Model wdt710pahb1

Near Warrensville Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit door wont closeFound door strike bent slightly upwards, not mating into door latch. Bent strike back downwards. Closed door and started wash cycle. Op test good."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS

Near Shaker Heights, Ohio 44122

Jason N

Job Details: 07/01/2021

"Cc unit bottom drawer not sliding correctly, binding upFound unit is damaged on front lower frame. Whole lower frame is shifted over to the right, left side is crushed in, causing lower drawer bind. Snapped pics. Advised customer frame damage is not considered repairable. Customer is calling Snow brothers for a replacement as this was recently delivered. Advised customer if Snow brothers will not replace, we will have to come back out and call WP to get a non-repairable designation."

We serviced a

KITCHENAID RANGE

Model KMHS120ESS10

Near Aurora, Ohio 44202

Brian M

Job Details: 07/01/2021

Customer showed pop took pic Cc open door error Replaced interlock using truck stock OP Test Ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Main control and ui

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Strongsville, Ohio 44149

David R

Job Details: 07/01/2021

"Replaced the control box and thermistor. Give 24 hours for adjustments, refer to owners manual if needed. Op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10657282790

Near Parma, Ohio 44130

Corina H

Job Details: 07/01/2021

"When arriving the unit was in a defrost cycle. The heater did not turn on. Checked the heater, good. 0 volts at the bimetallic. Replaced the the timer, jumped the by metal out heater turned on. Replaced the timer from t/s. Optest ok. ; used 1 482493 (Timer) from stock"

We serviced a

GE RANGE

Model PB978SP6SS

Near Willoughby, Ohio 44094

Dan

Job Details: 07/01/2021

"Customer complaint that ovens and elements are not working, all elements are working, both ovens are working, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Strongsville, Ohio 44136

David R

Job Details: 07/01/2021

"Cc unit display and UI not working. Same as last time last year. Confirmed power 120 at terminal. Good. Preformed stuck key test. Confirmed, some lights are on under UI but no actions are working. Ordering UI and Control ***office to reschedule ; ordrng 1 W10803367 (Ui) and 1 W11368631 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Royalton, Ohio 44133

David R

Job Details: 07/01/2021

"Cc unit not spinning out clothes, has to go into drain/spin to get to spin. Today I came, found the washer stuck on wash. Cancelled out. Went into test diagnostics, error code was no fill/long fill. Valves are good, correct. Ran test diagnostics, all components are working, spin and agitating. Ran a factory calibration. Put load of washcloths in on quick wash to test out and see what happens. Almost 15 mins unit was just filling and cancelled cycle. Cancelled on wash. Took off pressure hose. Blew through, clear. Retesting on quick wash again. Testing, unit is moving faster through cycle about 15 mins to get out the wash cycle. Locking and rinsing. Couldve been a little debris in pressure hose. Unit is working correctly now. Op test ok"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW06

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 07/01/2021

Replace door apt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Rocky River, Ohio 44116

Gabriel P

Job Details: 07/01/2021

"Replace led freezer light,opt test ok"

We serviced a

KENMORE WASHER

Model 110.20902991

Near Solon, Ohio 44139

Joe O

Job Details: 07/01/2021

"Cc: not draining, not spinningFound lid switch broken. Needs lid switch; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS3

Near Lyndhurst, Ohio 44124

Joe O

Job Details: 07/01/2021

"Cc: leakingFound unit leaking from left side near fill hose. Unable to remove unit, due to it being wedged in by the cabinets. Removing unit could damage cabinets and unit itself. Quoted for fill hose, water inlet housing, gasket and flapperAdvised customer to do the repair he would have to get unit removed due to being wedged in.; ordrng 1 W10316375 (inlet valve) and 1 W10878507 (inlet tubing) and 1 WP8531323 (gasket) and 1 W10316376 (flapper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Broadview Heights, Ohio 44147

Corina H

Job Details: 07/01/2021

Cc that she could not remove ice bin. Verified ice bin is working fine explained to her how to remove bin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Cleveland, Ohio 44143

Joe O

Job Details: 07/01/2021

Installed auger motor. Tested. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0 NO

Near Brecksville, Ohio 44141

David R

Job Details: 07/01/2021

Replaced panel. Tested. Good.

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Euclid, Ohio 44119

Dan

Job Details: 07/01/2021

"Customer is not available until 1, customer will reach out to reschedule"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, Ohio 44060

Jeff M

Job Details: 07/01/2021

Installed the new part op tested good. Door needs an emblem customer can install im fairly certain the emblem supposed to come with the door I tried searching for the emblems separate and theres nowhere to be found I know the KitchenAid emblem badge does have a part number we can locate an order that part customer can install I showed her gave her tips on how to properly put those on; saved tckt

We serviced a

AMANA REFRIGERATOR

Model ABB2222FEW3

Near Middlefield, Ohio 44062

Joe O

Job Details: 07/01/2021

"Cc: ice buildup in freezer sectionFound drain tube plugged. Needs p trap drain tube. Cleared drain, replaced drain tube. Op test okS38253(covers 100% part). ; used 1 W10619951 (TUBE-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/01/2021

"Cc that the unit is making a loud noise when agitating. Confirmed, cust has sound recorded when it was happening. Tilted unit and found screw for cam was loose and belt almost off rubbing whit cam cover. Replace cam and belt from T/S. Calibrated unit and ran auto test with cust present. Op test okAdvice cust to Only use 1 to 2 tablespoons of detergent and then 6 to 7 bath towels equals a full load.; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW

Near Westlake, Ohio 44145

Gabriel P

Job Details: 07/01/2021

Customer complaints of right side door hitting notice the right side legs has falling into the hole where the wood floor is cut explain him we are not wood floor design that we could level unit back up but he is going to have fix that so it wont happen again he try giving me epoxy for floor Im not messing with not allow by policy but unit is level how it suppose to

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, Ohio 44011

Marie V

Job Details: 07/01/2021

"Cc that the unit has rust, confirmed, rust is in the inner door. Will have to order part. Advice cust that we will contact once we have ETA; ordrng 1 W11393130 (Inner door panel)"

We serviced a

KITCHENAID RANGE

Model n/a

Near Westlake, Ohio 44145

Marie V

Job Details: 07/01/2021

"When arrived cust told me that he has the unit installed with silicone and that if we are going to remove that and it breaks for that he just do it himself, told cust that it needs to be removed before we can do the job and that I can diag and give him estimate. told cust that that will have to be removed before we can do the replacement he said he does not need me then.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, Ohio 44105

Jason N

Job Details: 07/01/2021

"Cc unit making noisesCustomer stated unit will make noises when in spin cycle. Ran diagnostics, no codes stored. Ran auto cycle, heard pulley rubbing on belt guard, evidence of wear on belt guard. Found tub suspension weak, tub dropping down too far. Unit needs suspension springs. Customer not repairing at this time. Estimate only.; ordrng 1 W11130362 (Suspension springs)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Eastlake, Ohio 44095

Dan

Job Details: 07/01/2021

"Customer complaint that door will not close, found strike broken off, unit needs new strike, part is out of stock so not scheduling return appointment ; ordrng 1 W11545309 (Strike)"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/01/2021

"Cc unit caught fire Found control, board burnt and lid burnt Took pics"

We serviced a

MAYTAG RANGE

Model WFE540H0AS1

Near Streetsboro, Ohio 44241

Brian M

Job Details: 07/01/2021

"Cc unit not baking Found element Open Needs element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Aurora, Ohio 44449

Brian M

Job Details: 07/01/2021

Cc unit not making ice Found bin cover not hitting switches From previous repairs this a ongoing issue and best solution is to place pads on top to hit switches

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFK

Near Strongsville, Ohio 44136

Corina H

Job Details: 07/01/2021

"CC that the unit does not heat over 150*. Found the connection to l2 on the control burnt. Will need a new control and harness; ordrng 1 5304495520 (Control) and 1 316419821 (Overlay) and 1 316506217 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near North Olmsted, Ohio 44070

Corina H

Job Details: 07/01/2021

CC that there is a faint gas smell. Found the gas line connection has a small leak. Used the soap bubbles. Took a picture. Tightened up the gas connections Called whirlpool safety. optest ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHF2366PFAA

Near Lakewood, Ohio 44107

Marie V

Job Details: 07/01/2021

"Replaced ice maker kit , and filled with water. Advice cust to allow unit to get back to temp since the temp raised while working on it. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Solon, Ohio 44139

Brian M

Job Details: 07/01/2021

Lid was damaged the magnet in the lid switch area was loose and bouncing around Unit could not read If lid was closed Needs reordered ; ordrng 1 W11259006 (lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, Ohio 44060

Dan

Job Details: 07/01/2021

"Customer complaint of dent in door, confirmed, unit needs new left fresh food section door ; ordrng 1 W11435344 (Door)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB07

Near Cleveland, Ohio 44111

Corina H

Job Details: 07/01/2021

"Cust showed pop, sent pic. CC that the freezer door does not shut and a knob broke off. Confirmed. Silicones the gasket to the freezer door. The knob for the evap cover broke off. Will need a new cover. ; ordrng 1 W11024683 (Cover)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Brecksville, Ohio 44141

David R

Job Details: 07/01/2021

"Customers just moved in today, house was sold and previous owners didnt leave any information behind about it. Tested unit. No error codes. Wash motor good, drain good. Heater is good. Unit test good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM06

Near Broadview Heights, Ohio 44147

David R

Job Details: 07/01/2021

"New gasket was warped too much. Old gasket. Heated up, conformed back in spot. Good. Op test ok.**if happens in the future. Would order new FZ door with new gasket."

We serviced a

KITCHENAID MICROWAVE

Model KBHC109JSS0

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 07/01/2021

"Found 120 voltage going to meg and amps readings are 9.4 ordering meg and thermal ; ordrng 1 WP4375424 (Magnetron) and 1 WP4375079 (Thermal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Lorain, Ohio 44052

Gabriel P

Job Details: 07/01/2021

Replace legs opt test ok

We serviced a

GE WASHER

Model GFWR4805F1MC

Near Huntsburg, Ohio 44046

Joe O

Job Details: 07/01/2021

"Cc: pauses and will not fillFound bearings loud in sensing cycle. Found loose connection on control. Needs tub assembly.Customer does not want to repair at this time; ordrng 1 WH49X25397 (srv-tub and basket a) and 1 WH45X10137 (basket and trunnion) and 1 WH45X10136 (tub asm rear), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Cleveland, Ohio 44109

Jason N

Job Details: 07/01/2021

"Cc unit not finishing cycles.Ran diagnostics, found code f7e5 for shifter fault. Ran auto test, unit did not shift into agitate or spin. Unit needs shift actuator. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"

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