We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Broadview Heights, OH 44147
Macaulay G.
Job Details: 11/14/2017
Found basket leaning hard towards right rear corner. Removed rear panel and found suspension was weak in right rear corner. Office to order suspension. Washer is completely level. Only found hot cold reversed error. Hot and cold were not reversed.; ordrng 1 W11130362 (SUSPENSION), schdld next appmnt for 11/21 TUE
We serviced a
MFD2561KES MAYTAG
Model REFRIGERATOR
Near Highland Heights, OH 44143
Chad P.
Job Details: 11/14/2017
Found compressor starer open. Replaced starter. Op test ok. ; used 1 8201786 (STARTER) from stock, Job Cmpltd
We serviced a
WTW4950XW3 WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Corina B
Job Details: 11/14/2017
Replaced the control and the shifter. Brought core back for return. Ran a calibration. Optest ok. ; Job Cmpltd
We serviced a
ED5FVGXSS00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MHW6000XW2 MAYTAG
Model WASHER
Near Burton, OH 44021
Robert A.
Job Details: 11/14/2017
Ran diognastics, 8-2 disp problem, per svc pntr needs disp motor, 9-1 long drain, 6-1 lost com, 5-2 lock failure, tested for power to mcu, none, needs acu/mcu, tested lock out of spec, Cust to let us know
We serviced a
KUDE60HXSS4 KITCHENAID
Model DISHWASHER
Near Rocky River, OH 44116
Dan H
Job Details: 11/14/2017
Installed new control, op test good ; Job Cmpltd
We serviced a
WRF540CWHB00 WHIRLPOOL
Model REFRIGERATOR
Near Brecksville, OH 44141
Macaulay G.
Job Details: 11/14/2017
No water from dispenser. Could not hear valve opening. Pulled refrigerator out and found connector to water valve was off. Reconnected and tested. Ran around 1 gallon of water through. Tests ok. Also leveled refrigerator..; Job Cmpltd
We serviced a
MET8720DE02 MAYTAG
Model RANGE
Near Cleveland, OH 44128
Jeff M
Job Details: 11/14/2017
Re installed the door unit op tested good. And showed the cust how to remove the door n put it on ; Job Cmpltd
We serviced a
KDTE204ESS0 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Brian B
Job Details: 11/14/2017
Removed machine. Replaced tub and tracks. Reinstalled, ran test cycle.. optest ok.; Job Cmpltd
We serviced a
WMH53521HZ0 WHIRLPOOL
Model MICROWAVE
Near Mentor, OH 44060
Corina B
Job Details: 11/14/2017
Replaced the door and the flap. Optest ok. ; Job Cmpltd
We serviced a
WFW72HEDW0 WHIRLPOOL
Model WASHER
Near Fairview Park, OH 44126
Dan H
Job Details: 11/14/2017
Customer complaint that unit died and never powered back on, found power to main control, led diagnostics light on main control is not on, unit needs new control per tech sheet; ordrng 1 W11031829 (cntrl-elec), schdld next appmnt for 11/21 TUE
We serviced a
MMV4206FZ2 WHIRLPOOL
Model MICROWAVE
Near Fairview Park, OH 44126
Chad P.
Job Details: 11/14/2017
Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Chagrin Falls, OH 44023
Robert A.
Job Details: 11/14/2017
Found clamp missing from drain hose, replaced, Ran diognastics, good, ran test cycle, good, op test ok; Job Cmpltd
We serviced a
MVWX700XW1 WHIRLPOOL
Model WASHER
Near Painesville, OH 44077
Benjamin B.
Job Details: 11/14/2017
Found error f7 ef fault for shifter.replaced same op test ok.cleared all error codes.; used 1 WPW10006355 (ACTUATOR) Job Cmpltd
We serviced a
GU2275XTVY1 WHIRLPOOL
Model DISHWASHER
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/14/2017
Found control board is not advancing through cycle.would not allow cancellation or entry into diagnostics. Also found gasket for vent is leaking. Advised customer that it needs replaced as well. Office to order control board and gasket.; ordrng 1 WP8269259 (gasket) and 1 WPW10285180 (cntrl-elec), schdld next appmnt for 11/20 MON
We serviced a
MSD2554ARW MAYTAG
Model REFRIGERATOR
Near Seven Hills, OH 44131
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
MEDC215EW1 WHIRLPOOL
Model DRYER
Near Parma Heights, OH 44130
Macaulay G.
Job Details: 11/14/2017
Tested outlet. 220v outlet tests ok. Found damage to cord and terminal block. Replaced terminal block. Customer had spare cord to use. Repaired neutral to body. Tested dryer. Heats and runs ok.; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd
We serviced a
MVWX655DW1 MAYTAG
Model WASHER
Near Jefferson Township, OH 44047
Benjamin B.
Job Details: 11/14/2017
Instructed cust on using the machine what cycles to use and how to camcel cycles. Ran unit on normal cycle op test ok. Found no stored error codes
We serviced a
RTW4516FW ROPER
Model WASHER
Near Dorset, OH 44032
Benjamin B.
Job Details: 11/14/2017
Found hot valve full of sediment was able to clear cust needs water treatment company this will happen again
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near WARRENSVL HTS, OH 44122
Corina B
Job Details: 11/14/2017
CC that its not cooling in the ff and the water is warm. Found the ff evap covered in frost and ice and the ff fan not moving from the ice buildup.Used steamer to steam the evap out ff fan running, now. Service pointer W11092686C. Replaced the thermistor from t/s. Advisedcust the water will be cooler now since the ff temp was warm. Optest ok. ; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
We serviced a
GDT720SSF0SS GE
Model DISHWASHER
Near Cleveland, OH 44113
Dan H
Job Details: 11/14/2017
Installed new dispenser, op test good ; Job Cmpltd
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Grafton, OH 44044
Paul H.
Job Details: 11/14/2017
Unit has had multiple sealed system issues, no cool in FC, started by observing pressures in test 4, 5psi low side on RC, 8” vacuum lowside FC, highside about 240psi, both evaps, seems to have a floating restriction, called techline, spoke with Tibor, SR# 7720545440, not repairable, out of warranty, customer to discuss with Whirlpool.; Job Cmpltd
We serviced a
SS385PEEQ3 WHIRLPOOL
Model RANGE
Near Solon, OH 44139
Jeff M
Job Details: 11/14/2017
The main control is not keeping time it is running extremely fast. And the oven is not holding temperature needs a new oven control and sensor unfortunately the oven control is discontinued
We serviced a
WDB11NRDB1 WESTINGHOUSE
Model DISHWASHER
Near North Olmsted, OH 44070
Chad P.
Job Details: 11/14/2017
Found motor impeller broken off. Installed sprayer and lock nut. Need to reorder motor. ; ordrng 1 154859201 (tower motor kit w), schdld next appmnt for 11/21 TUE
We serviced a
WED5000DW2 WHIRLPOOL
Model DRYER
Near North Olmsted, OH 44070
Chad P.
Job Details: 11/14/2017
Found venting converts to 3in on the floor where dryer connects. Dry venting was not tightened. Corrected venting. Advised on 3in venting. Op test ok. ; Job Cmpltd
We serviced a
WRT311FZDT WHIRLPOOL
Model REFRIGERATOR
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 11/14/2017
Replaced frsh food door seal. Used steamer to form gasket to door.; Job Cmpltd
We serviced a
UMV1152BAW WHIRLPOOL
Model MICROWAVE
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Unit heats, but not to the degree that it did, current draw is appropriate, power level is set to high, needs magnetron; ordrng 1 W10859575 (magnetron), schdld next appmnt for 11/20 MON
We serviced a
JGBP30WEA3WW GE
Model RANGE
Near North Ridgeville, OH 44039
Paul H.
Job Details: 11/14/2017
Replaced igniter, preheated to 350F, reached temp, op test ok.; Job Cmpltd
We serviced a
KEBS207BSS01 KITCHENAID
Model WALL OVEN
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Found control fuse open, replaced from ts, tested by preheating ovens, good, airflow and venting are good to, op test ok.; used 1 WPW10545255 (FUSE-THRML) from stock, Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 11/14/2017
Replaced door, op test ok. No scratches.; Job Cmpltd
We serviced a
MVWB765FW MAYTAG
Model WASHER
Near Bedford Heights, OH 44146
Jeff M
Job Details: 11/14/2017
File #7720542985 I am on able to remove the center bolt from the agitator I called Techline they said either drill the bolt or use a inpack gun.; schdld next appmnt for 11/20 MON
We serviced a
KDTM354DSS5 KITCHENAID
Model DISHWASHER
Near Walton Hills, OH 44146
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
GSF26C4EXW00 WHIRLPOOL
Model REFRIGERATOR
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/14/2017
The units Air damper control is sticking open. Customer is hesitant on fixing it est only
We serviced a
WFW9500TC01 WHIRLPOOL
Model WASHER
Near Cleveland, OH 44124
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Richmond Heights, OH 44143
Jeff M
Job Details: 11/14/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
LET7848AQ0 WHIRLPOOL
Model DRYER
Near Westlake, OH 44145
Brian B
Job Details: 11/14/2017
Machine would not start. Found ooen thermal fuse. Replaced from t/s.. cleaned out blower housing..ran cycle. Heat settings working properly. Optest ok.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
We serviced a
KSC24C8EYY02 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Brian B
Job Details: 11/14/2017
Replaced ff drain pan. Optest ok.; Job Cmpltd
We serviced a
PVB94DT2BB GE
Model RANGE HOOD
Near Avon Lake, OH 44012
Brian B
Job Details: 11/14/2017
Installed control board and guide kit.. op test ok; Job Cmpltd
We serviced a
WRX735SDHZ00 WHIRLPOOL
Model REFRIGERATOR
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/14/2017
Found ice jam, cleared, cycled i/m, good, op test ok; Job Cmpltd
We serviced a
WTW4800XQ0 WHIRLPOOL
Model WASHER
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/14/2017
Ran diagnostics, long drain, pump just humming, needs pump Cust to let us know; Job Cmpltd
We serviced a
KSSS42MBX01 KITCHENAID
Model REFRIGERATOR
Near Aurora, OH 44202
Robert A.
Job Details: 11/14/2017
Installed water valve, cycled i/m,op test ok; Job Cmpltd
We serviced a
JB750SJ1SS GE
Model RANGE
Near Bainbridge Township, OH 44023
Robert A.
Job Details: 11/14/2017
Ran diognastics, no codes, set bake 300, checked elements, both working, watched unit, after 25min, temp at set, waited 10 min, temp 7deg over, good, op test ok; Job Cmpltd
We serviced a
CWE5800ACB WHIRLPOOL
Model WALL OVEN
Near Moreland Hills, OH 44022
Robert A.
Job Details: 11/14/2017
Cc bottom oven not heating, top oven errorBottom bake element open, found no power to upper oven, t stat good, needs clock/control, clock nlaClock 74001405. 179.54 nlaCust wants bake element in lower oven replaced; ordrng 1 WPY04000066 (BAKE ELEMENT), schdld next appmnt for 11/20 MON
We serviced a
WFG320M0BW0 WHIRLPOOL
Model RANGE
Near Richmond Township, OH 44003
Benjamin B.
Job Details: 11/14/2017
Found cap open need to order. Found shorted key f2 error need control. Cust not repairing
We serviced a
DU930PWSB0 WHIRLPOOL
Model DISHWASHER
Near Cleveland, OH 44108
Corina B
Job Details: 11/14/2017
CC that its leaking. Found it leaking from the vent in the front panel. Will need a new vent and seal. Called GS to order part. Cust can install part.; ordrng 1 WP3379674 (vent)
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Cleveland, OH 44108
Dan H
Job Details: 11/14/2017
Installed new thermostat, op test good ; Job Cmpltd
We serviced a
MFI2569YEM0 MAYTAG
Model REFRIGERATOR
Near East Cleveland, OH 44112
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not making ice and not dispensing water, found control lock on, turned control lock off, unit dispenses water, cycled ice maker, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd
We serviced a
WRX735SDBM04 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Chad P.
Job Details: 11/14/2017
Found rails not lined up. Corrected. Op test ok. ; Job Cmpltd
We serviced a
WDRR2500K0WW GE
Model WASHER
Near North Ridgeville, OH 44039
Chad P.
Job Details: 11/14/2017
, Installed belt and timer. Op test ok. ; Job Cmpltd,
We serviced a
WTW5520SQ0 MAYTAG
Model WASHER
Near Sheffield Lake, OH 44054
Chad P.
Job Details: 11/14/2017
Lid switch failed. Replaced. Op test ok. ; used 1 WP8318084XXX (XXXLID SWITCHXXX
We serviced a
WED85HEFW0 WHIRLPOOL
Model DRYER
Near Sheffield Lake, OH 44054
Paul H.
Job Details: 11/14/2017
Replaced thermal fuse, tested, heats fine, op test ok.; Job Cmpltd,
We serviced a
KDTE204EBL2 KITCHENAID
Model DISHWASHER
Near Bay Village, OH 44140
Chad P.
Job Details: 11/14/2017
Found pump shorted and took out control. Only 33vac to pump. Wiring checks good. Needs control and pump replaced at same time. A.m. request for install please. ; ordrng 1 W10854225 (CONTROL) and 1 WPW10348269 (PUMP)
We serviced a
WGG745S0FS02 WHIRLPOOL
Model RANGE
Near Oberlin, OH 44074
Paul H.
Job Details: 11/14/2017
Found a small chip under heat shield, contained and smooth, explained that most we could do would be touch up paint, customer stated thatshe wasn’t concerned about the cosmetics, she wanted to make sure nothing would fall into food being cooked, I said that I don’t think that will be a problem.; Job Cmpltd,
We serviced a
WMH32L19AS1 WHIRLPOOL
Model MICROWAVE
Near Elyria, OH 44035
Paul H.
Job Details: 11/14/2017
Replaced magnetron, tested by heating a mug of water a few times, op test ok.; Job Cmpltd,
We serviced a
WFG361LVS1 WHIRLPOOL
Model RANGE
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 11/14/2017
Customer had the burner tops miss matched and one of the knobs it stripped out unit tested good ordering a knob customer can install; ordrng 1 WP8273103 (KNOB),
We serviced a
TR21V2W WHIRLPOOL
Model REFRIGERATOR
Near Pepper Pike, OH 44124
Jeff M
Job Details: 11/14/2017
The door is hanging I was able to raise up the door a little bit the bottom hinge pin is worn out causing the door to sag needs a hinge pin ; ordrng 1 67007018 (pin- botto),
We serviced a
LAT2301AAE WHIRLPOOL
Model WASHER
Near Cleveland, OH 44134
Chad P.
Job Details: 11/14/2017
Found new trans leaking. Also damper pads are worn out and break is saturated in oil. Spoke ith g.s. And brian To reorder trans with break and damper pads. Will also needs break tool. Not available but brian has one c.p. Can use is he returns. Office to please contact the 216 number for comfirmation. ; ordrng 1 203956 (damper kit) and 1 6-2097750 (trans dee) and 1 WP6-2011900 (BREAK ASSY),
We serviced a
WRF989SDAM00 WHIRLPOOL
Model REFRIGERATOR
Near Strongsville, OH 44136
Chad P.
Job Details: 11/14/2017
Found ss evap leaking again. Needs ff evap replaced. Spoke with office. Cannot use # code 2x. Cust will be calling wpl to see if they will help with the repair. Office to not order part unless contacted. Cfc. Big job. 3 job count. ; ordrng 1 W10917531 (FF EVAP),
We serviced a
WRT318FZDB01 WHIRLPOOL
Model REFRIGERATOR
Near Monroe Township, OH 44030
Benjamin B.
Job Details: 11/14/2017
Found evap motor not running have power replaced with truck stick motor shaft to long need correct motor ; ordrng 1 WP2315539 (MOTOR), used 1 12002744 (EVAP MOTOR) from stock, schdld next appmnt for 11/20 MON
We serviced a
M1TXEGMYQ01 MAYTAG
Model REFRIGERATOR
Near Conneaut, OH 44030
Benjamin B.
Job Details: 11/14/2017
Found unit unplugged. Unit not in grounded out outlet unit drawing .50 amps has leak or restriction need compressor amd evap ; ordrng 1 W10507884 (compressor) and 1 WPW10314205 (evaporator), schdld next appmnt for 11/20 MON
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/14/2017
Found cap open need to order ; ordrng 1 W11158831 (CAP), schdld next appmnt for 11/20 MON
We serviced a
WRS322FDAW04 WHIRLPOOL
Model REFRIGERATOR
Near Ashtabula, OH 44004
Benjamin B.
Job Details: 11/14/2017
Replaced lights op test ok.; Job Cmpltd
We serviced a
FRQG7000LW0 ELECTROLUX
Model DRYER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 11/14/2017
Instructed cust on using the control and also control is turning on by itself need to order control. Cust wait on repair at this time
We serviced a
CES3540AAC WHIRLPOOL
Model RANGE
Near Beachwood, OH 44122
Corina B
Job Details: 11/14/2017
CC that the burners are not heating properly. Turned cooptop burners on high, all 4 are cherry red. Adjusted the setting to a medium heat then a simmer, good. Working as designed. Heated oven to 350*, heated to 350*. Optest ok. ; Job Cmpltd
We serviced a
KDTE404DSP0 WHIRLPOOL
Model DISHWASHER
Near Novelty, OH 44072
Corina B
Job Details: 11/14/2017
Replaced the control and ui. Optest ok.
We serviced a
KEBC208KBS0 KITCHENAID
Model DOUBLE WALL OVEN
Near Highland Heights, OH 44143
Corina B
Job Details: 11/14/2017
CC that the upper oven does not hold temp. Heated oven to 350 waited 30 min, temp. 350. Working as designed. Advised cust on how to calibrate the oven. Optest ok.
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Wickliffe, OH 44092
Dan H
Job Details: 11/14/2017
Found drive hub broken, ordering new drive hub; ordrng 1 W10528947 (drive hub kit), schdld next appmnt for 11/17 FRI
We serviced a
PYE23PSDCSS GE
Model REFRIGERATOR
Near Euclid, OH 44132
Dan H
Job Details: 11/14/2017
Customer complaint of loud noises, confirmed, noise is coming from f evaporator fan, unit needs new fresh food section evaporator fan and air tower per service bulliten ref06-16; ordrng 1 WR49X26666 (ff fan moisture kit), schdld next appmnt for 11/20 MON
We serviced a
MFI2266AES MAYTAG
Model REFRIGERATOR
Near Wickliffe, OH 44092
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found start device open, unit needs new start device, installed new start device from truck stock surplus, op test good, advised customer to allow 24 hours before restocking, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER)
We serviced a
WW2780W JENNAIR
Model WALL OVEN
Near WILOUGHBY HLS, OH 44094
Benjamin B.
Job Details: 11/14/2017
Found bottom off just turning off element is ok 28 ohms oven probe at 1093 and thermal fuse ok left relay board is for bottom oven bake and relay is stuck. Board is no longer available. Did nation wide search v and v shows one cust going to shop a little since unit is 24 years old but we might try and find part if they call bac
We serviced a
MVWC200XW2 MAYTAG
Model WASHER
Near Saybrook Township, OH 44004
Benjamin B.
Job Details: 11/14/2017
Found selector kmobmhardmto turm need to order also seal has failed which water has not got in bearings causimg them to fail need to order trans ; ordrng 1 W11035749 (gearcase) and 1 WPW10268911 (pressure switch), schdld next appmnt for 11/20 MON
We serviced a
KRMF706ESS01 KITCHEANID
Model REFRIGERATOR
Near Kirtland, OH 44094
Benjamin B.
Job Details: 11/14/2017
Foumd fresh food at 42 and freezer at negative 6 fresh food set at 37 and freezer set at -2 cust.Spoke with rick at wpl techline for frost build up and cooling issue seal area in back perma seal kit also need correct ice box part number per service pointer. Also need to seal all areas behind unit for air leaks wire channel and water channels ; ordrng 1 W10688359 (sealer-gum) and 1 W10864519 (adapter), schdld next appmnt for 11/20 MON
We serviced a
MVWC565FW0 MAYTAG
Model WASHER
Near Willoughby Hills, OH 44094
Benjamin B.
Job Details: 11/14/2017
Found unit not starting and lid lock flashimg. Spoke with jr need control and lid lock .; ordrng 1 W10838613 (lid lock assembly) and 1 W11116594 (cntrl-elec)
We serviced a
KDFE304DWH0 KITCHENAID
Model DISHWASHER
Near University Heights, OH 44118
Benjamin B.
Job Details: 11/14/2017
Found unit leaking at diverter it has been leaking for a long time. Cust has lots of damage to floor and basement ceiling see pics. Need to order sump assembly Wpw10455261/pump & Motor
We serviced a
WRX735SDBM03 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Benjamin B.
Job Details: 11/14/2017
Found frost buildup in freezer. Rails jamming also door seal not seating correctly tried to adjust need to order rails and gasket ; schdld next appmnt for 11/20 MON
We serviced a
NED4655EW1 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44110
Benjamin B.
Job Details: 11/14/2017
Found handle broken need to order. Unit making noise found sweater tie in seal removed op test ok unit has foil type venting instructed cust to change water leaking by dryer serious injury or death may occur if not repaired telling cust not to use unit until repaired
We serviced a
GTW485ASJWS GE
Model WASHER
Near Eastlake, OH 44095
Benjamin B.
Job Details: 11/14/2017
Called cust verifeid unit is leakng while unit is off. Need to order valve; ordrng 1 WH13X24386 (VALVE ), schdld next appmnt for 11/17 FR
We serviced a
KDTE254ESS KITCHENAID
Model DISHWASHER
Near Willoughby, OH 44094
Benjamin B.
Job Details: 11/14/2017
Cust states unit was getting stuck in the middle of the cycle blue light staying on and dishes not drying cust put unit through rinse cycle to make unit dry. Now issue is intermittent. Found no stored error codes calibrated unit found unit to be worling ok ; Job Cmpltd
We serviced a
WFW92HEFW WHIRLPOOL
Model WASHER
Near Mentor, OH 44060
Benjamin B.
Job Details: 11/14/2017
Replaced main control ccu op test ok.; Job Cmpltd
We serviced a
NTW5400TQ1 AMANA
Model WASHER
Near Perry, OH 44081
Corina B
Job Details: 11/14/2017
CC that the unit will not stop washing. Ran a light load with 6 towels, found the agitator is not moving and spins in both directions. Will need new dogs and a timer. Called GS to order parts. Cust does not want to fix at this time
We serviced a
DP940PWSQ0 WHIRLPOOL
Model DISHWASHER
Near Painesville, OH 44077
Corina B
Job Details: 11/14/2017
CC that the bottom of the spray arm has fallen off. Found the spray arm has broken off of the pump and motor. Will need an new outlet, nuts and bearing. Called GS to order parts. Cust does not want to repai
We serviced a
KEBS277BSS00 KITCHENAID
Model DOUBLE WALL OVEN
Near Chagrin Falls, OH 44023
Corina B
Job Details: 11/14/2017
Replaced the control. Brought core back for return. Heated oven to 350* wait 10 min and temp held. Optest ok. ; Job Cmpltd
We serviced a
11021302012 KENMORE
Model WASHER
Near Madison, OH 44057
Corina B
Job Details: 11/14/2017
CC that the lid lock keeps flashing. Checked underneath and found oil leaking. Ran a drain and spin. Will need a new gearcase. Called GS to order. Cust does not want to repair
We serviced a
MHWC7500YW0 MAYTAG
Model WASHER
Near Solon, OH 44139
Corina B
Job Details: 11/14/2017
CC that the clothes are coming out wet. Tried to run a drain and spin and the drain pump is hummimg. Checked the drain hose, clear. Removed the drain plug, clear. Checked the red wires from the control, 120 v. Will need a new drain pump. Called BB to order part. ; ordrng 1 WPW10465252 (pump-water), schdld next appmnt for 11/20 MON
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Auburn Township, OH 44023
Corina B
Job Details: 11/14/2017
CC that the unit does not power on unless you turn the knob and the lid lock is on. Ran diag f5e2 DOOR LOCK ERROR ran test 4 checked the ohms on the door lock 1-2 103 ohms. Reconnected the wires and the unit. Started the unit several times the unit it lock and unlock. As putting the unit back in place and the lid lock turned on. Will need a new main control. Called GS to order part. ; ordrng 1 W11092670 (CONTROL), schdld next appmnt for 11/22 WED
We serviced a
MFF2558VEW4 FRIGIDAIRE
Model REFRIGERATOR
Near Hambden Township, OH 44024
Corina B
Job Details: 11/14/2017
CC that the fz buildups up with frost and the ff does not get cool. Ff 32 fz -2.4. The control setting was at 7 for the ff and the fz 4. Cust has a pic of the evap covered in frost. Removed the evap cover no frost on evap. Forced a defrost, heater 4.18amps. Working as designed. The crisper drawers center rail is broken off, where the drawers will not come out. Can not find part WPW10503278 on my t/s. ; ordrng 1 WPW10329866 (frame) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 11/20 MON
We serviced a
WFE510S0AS0 WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Dan H
Job Details: 11/14/2017
Customer complaint of burnt wire on back of stove, found power cord failed and burned terminal block, unit needs new terminal block and harness, customer does not want repair
We serviced a
KDTE254ESS1 KITCHENAID
Model DISHWASHER
Near Hambden Township, OH 44024
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not draining, confirmed, found 3 large chunks of melted plastic in drain pump housing, removed, op test good ; Job Cmpltd
We serviced a
JT3800SH3SS GE
Model WALL OVEN
Near Willoughby Hills, OH 44092
Dan H
Job Details: 11/14/2017
Installed new cooling fan and control, op test good ; Job Cmpltd
We serviced a
JGD8345ADB JENN-AIR
Model COOKTOP
Near Richmond Heights, OH 44143
Dan H
Job Details: 11/14/2017
Installed new ignitor, op test good ; Job Cmpltd,
We serviced a
WDF310PAAS2 WHIRLPOOL
Model DISHWASHER
Near University Heights, OH 44118
Dan H
Job Details: 11/14/2017
Installed new heater, op test good ; Job Cmpltd
We serviced a
A4TXNWFWW01 AMANA
Model REFRIGERATOR
Near University Heights, OH 44118
Dan H
Job Details: 11/14/2017
Customer complaint that unit is not working, no lights on, nothing is running, fresh food section temperature at 64 degrees, freezer section temperature at 64 degrees, found no power at outlet, found house breaker tripped, reset, lights came on,compressor started, evaporator fan is running, unit is operating as designed, advised customer to allow 24 hours for unit to reach proper temperatures
We serviced a
GU2200XTSB3 WHIRLPOOL
Model DISHWASHER
Near Beachwood, OH 44122
Dan H
Job Details: 11/14/2017
Installed new soap dispenser, op test good ; Job Cmpltd
We serviced a
KDRS467VSS0R KITCHENAID
Model RANGE
Near Shaker Heights, OH 44122
Dan H
Job Details: 11/14/2017
Customer complaint that unit takes a long time to preheat, ran diagnostics, no error codes found, started bake for 350 degrees, after 20-25 minutes preheat time temperature at 360 degrees, unit is operating as designed ; Job Cmpltd
We serviced a
NED4655EW1 AMANA
Model DRYER
Near Maple Heights, OH 44137
Dan H
Job Details: 11/14/2017
Customer complaint that drum is not turning, confirmed, found idler pu,ley had fallen out of place disconnecting drive belt, no damage to belt or pulley, reinstalled, op test good ; Job Cmpltd
We serviced a
MAYTAG WASHER
Model MVWC200BW1
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/13/2017
Ran washer through diagnostics. Found lid lock error. Customer decided to not have repair done today. ; , Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS27CXMS5
Near Brook Park, OH 44142
Macaulay G.
Job Details: 11/13/2017
Issues with ice is the freezer were caused by old style drain grommet. Replaced grommet with new style drain tube from truck stock. While having the refrigerator pulled out, found smart valve leaking. Office to order smart valve. Used steamer to repair door gasket. Door was open slightly from drain freezing over anf keeping door open, allowing room temp air to enter freezer and frost up. Freezer door seals good now. ; ordrng 1 WPW10270395 (valve), used 1 W10619951 (TUBE-DRAIN) from stock, schdld next appmnt for 11/27 MON 8-11,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS5
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/13/2017
Replaced interlock switches in microwave. Tested microwave with cup of water. Heating properly.; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS01
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/13/2017
Preheated oven to 450. Allowed for oven to cycle a few times. Noise was not as loud as it normally is. Found no service bulletins when using the model number. Called whirlpool techline. I was advised to install kit for fan blade and use service bulletin W10692944. Bent bottom tabs of convection fan cover to a 45 degree angle. Office to order 2 washer kits. Installing washer kit on bottom oven as well.; ordrng 2 W10308286 (washer)s, schdld next appmnt for 11/21 TUE 12-3
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 11/13/2017
, Found door latch strike completely missing. Needs replaced. Door gasket is in good shape. Found evidence of leaking around diverter valve. Replacing pump and motor assm. Office to order latch strike and pump motor assm.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10605057 (PUMP AND MOTOR), schdld next appmnt for 11/20 MON !,