Service History 83 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Mentor, OH 44060

Dan H

Job Details: 04/19/2023

"Customer complaint that unit is leaking, found basket lodged under back panel lip, removed, suspension is weak, tub ring is damaged, unit needs new tub ring and suspension; ordrng 1 W11550886 (Tub ring) and 1 W11217817 (Suspension)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Mentor, OH 44060

Dan H

Job Details: 04/19/2023

"Customer complaint of grinding noise, confirmed, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"

We serviced a

GE WASHER

Model GFW650SPN0SN

Near Willoughby, OH 44094

Dan H

Job Details: 04/19/2023

"Customer complaint of loud noise when filling, confirmed, valve is squealing, unit needs new valve assembly; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MTB2155GRQ

Near Wickliffe, OH 44092

Dan H

Job Details: 04/19/2023

"Start device replacement kit is only for EGY100, EGZ100, AND EGU70, this unit has an EGZ 70HLP, per installation sheet this compressor does not need start device updated"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSF705HBS01

Near Painesville, OH 44077

Dan H

Job Details: 04/19/2023

"Customer complaint that unit is not dispensing ice, confirmed, found broken wire in harness that runs through door, unit needs new freezer section door(blkss), customer does not want repair ; ordrng 1 W11611334 (Frz dr(blkss)), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon Lake, OH 44012

Marie V

Job Details: 04/19/2023

"Cc that the unit stops mid cycle and shows error code F9E1. Stared unit. And try to drain, not good. Found disposal was clogged . Cleared all out, tested unit, op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Avon Lake, OH 44012

Marie V

Job Details: 04/19/2023

Cc that the door seal is broken. Confirmed. Removed old and replaced seal. Advice not to use at least for 2 hours to allow the high temp adhesive to cure. Op test ok

We serviced a

GE RANGE GAS

Model JGBP90MEB1BC

Near Westlake, OH 44145

Marie V

Job Details: 04/19/2023

Replaced ignitor. Preheated oven to 350*. Optest ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS0

Near Westlake, OH 44145

Marie V

Job Details: 04/19/2023

"Cc that unit is not working and is not getting any water into unit. Confirmed, unit just drains, no water at the drip pan, ran diag found error code F7e1 , f9e1 , fae2. Ran test on unit, does nothing but drain. Switch is working properly. While running test, was able to get water in and drain pump working . Ordering parts needed. ; ordrng 1 W11416362 (Pump motor) and 1 W11545309 (Strike) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)"

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Cleveland Heights, OH 44106

Jason N

Job Details: 04/19/2023

Cc unit needs belt replacedReplaced belt and idler pulley using customer supplied parts. Dryer op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Marie V

Job Details: 04/19/2023

"Cc that the unit stopped making ice and that the water at the door is not working. Confirmed, when pressing pad, no noise from board, no power going out, also found freezer evaporator full with frost, verify resistance on bimetal, is good. unit will need control, harness fan for freezer and UI. Cust will talk to husband to see if they will continue.; ordrng 1 WPW10675033 (Control) and 1 W11249952 (Harness fan) and 1 W11330971 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEH01

Near Rome, OH 44085

Dan H

Job Details: 04/19/2023

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 0 degrees, fans are running, Fresh food section evaporator is starting to freeze solid,unit needs new control and fan/harness; ordrng 1 W10843055 (Cntrl) and 1 W11033168 (Fan/harness)"

We serviced a

KENMORE DRYER

Model 417.94802301

Near Jefferson, OH 44047

Dan H

Job Details: 04/19/2023

"Customer complaint of scraping noise, confirmed, found bearings worn out, unit needs new bearing kit, unit is stuffed into a closet with limited space, TWO TECHS REQUIRED ; ordrng 1 5303281153 (Bearing kit), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Jefferson, OH 44047

Dan H

Job Details: 04/19/2023

"Customer complaint that unit does not start or spin, confirmed, motor is not running, unit switches to done immediately, found capacitor dead, installed new capacitor , op test good ; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Columbia Station, OH 44028

Marie V

Job Details: 04/19/2023

"Cc that the rear burner is not staying hot when is on high. Tested boiling water. Pass. Cust said that is not doing it all the time. Replaced switch and burner. Tested again, with more water. Pass. Working as designed"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH76719CZ2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/19/2023

"Cc unit keeps resetting Found when opening and closing the door control on door resetsSomething is causing a short Needs door, control and switches Wave guide cover had a burn mark also needs replaced ; ordrng 1 W10893445 (door/mw) and 1 W10893404 (cntrl-elec) and 1 W11244490 (INTERLOCK SW KIT) and 1 W11197783 (covr-inlet)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ABD2533DES

Near Highland Heights, OH 44143

Jason N

Job Details: 04/19/2023

"Cc unit freezer not working, building up ice in the back Found evaporator cover covered in frost, looks like unit has been intermittently missing defrost cycles or compressor relay is stuck on during defrost. Ran defrost test, bimetal reading closed and heater circuit turned on. Unit will need main control (jazz) replaced. Replaced main board using truck stock part. Programmed to 15. Cleared ice/ frost from freezer section. Op test good. ; ordrng 1 WPW10503278 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV02

Near Grafton, OH 44044

Gabriel P

Job Details: 04/19/2023

Found led light short not working and valve not letting water out ordering ; ordrng 1 W11043013 (Valve) and 1 W11043011 (Led light) and 1 W11415785 (Fill tub)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Columbia Station, OH 44028

Gabriel P

Job Details: 04/19/2023

"Found evaporator frozen will need part listed ordering also customer wants 2 to 5 pm appointment and I need 3 job count on this call ; ordrng 1 W11033168 (Fan) and 1 WPW10501260 (Cover) and 1 WPW10389152 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model CFCP1NIZCSS

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/19/2023

"Customer said that he would hear a loud hum and temp will stay to 66 degrees but then it will reset sometimes and start to cool found fan not running getting voltage but not starting also found good frost pattern on evaporator giving estimate on fan ; ordrng 1 WR60X10277 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/19/2023

Found humming sound coming from condenser underneath refrigerator also customer pull unit couple times already to check behind taking unit out to check whats causing vibration noise

We serviced a

GE DRYER

Model GHDP490EF5WW

Near Willoughby, OH 44094

Jason N

Job Details: 04/19/2023

Installed drive belt. Dryer op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF505ESS

Near Solon, OH 44139

Brian M

Job Details: 04/19/2023

Cc unit not cooling -5 in freezer ice bin full and fridge at 38 Advised to watch but can not duplicate at this time

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Painesville, OH 44077

Jason N

Job Details: 04/19/2023

"Cc unit lights not workingFound top ff section lights and freezer lights not working. Customer had an LED module but did not know how to put it in. Identified which LED had failed, found upper left ff module as the failed module. Replaced using customer supplied LED module. Illumination restored to entire unit. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Chesterland, OH 44026

Brian M

Job Details: 04/19/2023

Cc stated its still leaking She ran quick wash prior to my arrival with a rag underneath Rag is completely dry and floor is dry no sign of a leak at this time Ran test cycle found unit to have suds with no soap added possibly to much soap advised but could not duplicate a leak

We serviced a

MAYTAG DRYER

Model MED6230HC3

Near Brook Park, OH 44142

Gabriel P

Job Details: 04/19/2023

Took unit apart replace motor then when to replace blower and it was damaged but stills replace it to see if noise go away and it did it had some vibration sound but is normal ordering blower wheel again ; ordrng 1 Wp697772 (Blower wheel)

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near North Olmsted, OH 44070

Angel

Job Details: 04/19/2023

Cc that unit was not heating at all. Confirmed tested unit and it was not heating at all. So I looked through the peep hole in front of panel to see if igniter was glowing and it wasnt. Checked vent outside and it was good. So I took off front panel to get to igniter and it was good. So I checked in back and found cutoff switch open replaced cutoff and high limit thermostat tested unit opt test good.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Cleveland, OH 44106

Corina B

Job Details: 04/19/2023

"CC that the back left burner turned on twice when no one was there to turn in on. Plugged unit in, no sparking when in the off position. The knobs are locked unless you push the knob inward, then it turns on. The harness switches are in the correct positions. Did advised Cust to get a video of the burner sparking and the knobs are in the off position. Opt test ok. Called safety at whirlpool Kent"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF0

Near Rock Creek, OH 44084

Brian M

Job Details: 04/19/2023

"Cc unit not cooling Found evap fan running , compressor and condenser fan not on, compressor cold, unplugged unit waited 30 seconds, plugged back in, compressor and condenser fan running Unit is coolingAdvised to watch"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC95EC0AS02

Near Independence, OH 44131

Manny

Job Details: 04/19/2023

"Cc unit not working verified and found codes F6e0 lost communication with MW, , F1e5bad mw inverter, F1E1 for internal error unit needs mw control, MRC control and inverter, customer will not proceed with the repair at this time.; ordrng 1 WPW10632435 (cntrl-elec) and 1 WPW10586836 (cntrl-elec) and 1 W10217711 (inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X16DW04

Near Cleveland, OH 44111

Corina B

Job Details: 04/19/2023

CC that there is a loud noise. Unit was in a defrost when arriving. 9* in the freezer. Ran diag turned the compressor and fans on. No noises. Advised Cust to get a video of the noise if it comes back. Opt test ok.

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/19/2023

Cc no ice still Found icemaker turned off at the control Turned on and ice dropped from mold and refilled Advised to watch

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Perry, OH 44081

Dan H

Job Details: 04/19/2023

"Drain hose ordered was too short, ordering 12 drain hose, wrong drain hose packaging was opened, will collect difference for part on return visit; ordrng 1 3385556 (12 drain hose)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Sheffield, OH 44054

Marie V

Job Details: 04/19/2023

"Cc that the unit is not cooling and that is constantly running. Took temps fresh food section is at 45* to 51* and freezer is at 19* to -2*, found lots of ice build up on the evaporator, while defrosting found that heater connections where wet, corrected, but heater not getting hot enough, not proper voltage at this point, will order control and ui, harness and thermistor. Office will contact once they have eta on the part. ; ordrng 1 W11518204 (Ui) and 1 W11558182 (Control) and 1 W11650662 (Harness heater) and 1 WPW10384183 (Thermistor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Geneva, OH 44041

Jason N

Job Details: 04/19/2023

Installed door and pantry UI control. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model 106.569366

Near Oberlin, OH 44074

Gabriel P

Job Details: 04/19/2023

"Filter housing leaking and over filling tray underneath unit ordering filter housing ; ordrng 1 WPW10121138 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Chagrin Falls, OH 44023

Joe O

Job Details: 04/19/2023

"Cc: plugs missing, scratches, screws missing, rubbing noise, gurgling noise, dingingCustomer stated plugs missing from upper hinge location(door was reversed). Scratches on freezer door. Butter door sticks in open position. Door creaking when door closing. Screw missing from left hand handle location. Stated unit gurgles when cooling. And unit has a dinging noise. Found temps at 3 degrees in freezer, 39 in ff section. Found gurgling noise is refrigerant running through cap tube. Needs door, handle screws, and plugsOffice to reschedule ; ordrng 3 WPW10520304 (button-plg)s and 1 W11023679 (dor-fip) and 2 W10830984 (plug-hndle)s and 1 WP8281206 (screw)"

We serviced a

GE WASHER

Model GTW485ASJ3WS

Near Bedford, OH 44146

Joe O

Job Details: 04/19/2023

"Cc: not starting, pump runningFound unit stuck in continuous drain. Entered manual diagnostics. Found error codes 8(pressure sensor) 19(ui state time out) 7(pressure exceeds 16.5). Found pressure hose clear, pressure sensor functioning. Ran speed wash. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 04/19/2023

"Cc unit overfilling with water, fault code f8e5Ran diagnostics, found codes f8e5 for fill valve stuck on, f8e4 for overflow and f1e1 for ACU failure. Replaced main control using customer supplied pre Id part. Ran test cycle, all functions passed. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Mantua, OH 44255

Brian M

Job Details: 04/19/2023

Cc unit not washing properly Found cold valve packed with rust Was at able to clean it OP Test Ok Advised on screen filters

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Bay Village, OH 44140

Angel

Job Details: 04/19/2023

"Replaced damper, thermistor and control board programmed control to proper code and made sure to set temperatures to recommended opt test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WML55011HS3

Near North Royalton, OH 44133

Manny

Job Details: 04/19/2023

"Cc unit not heating and making noise verified and is loud and turn table motor is jumping, unit needs mag, cap, diode, motor and transformer. ; ordrng 1 W11628655 (Transformer) and 1 W11402082 (Magnetron) and 1 W11213318 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10466420 (motor-turn)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Maple Heights, OH 44137

Joe O

Job Details: 04/19/2023

"Cc: power cord ripped offFound power cord and harness ripped out of machine. Needs power supply harnessCustomer does not want to repair at this time; ordrng 1 W11238411 (Power supply harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Mantua, OH 44255

Brian M

Job Details: 04/19/2023

"Cc unit not cooling Found light frost pattern on top of evap but compressor is running extremely hot,Needs evap and compressor According to warranty page 12 month warranty only ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (DRIER), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Rocky River, OH 44116

Corina B

Job Details: 04/19/2023

"CC That the unit will not agitate. Confirmed. Ran diag F7E1 BASKET SPEED FAULT. Tested the shifter, good. Will need a capacitor.; ordrng 1 W11428524 (Capacitor)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, OH 44145

Angel

Job Details: 04/19/2023

Replaced all parts set up unit for customer and recommended her to hook up the wifi to keep it updated opt test good

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ2

Near Broadview Heights, OH 44147

Manny

Job Details: 04/19/2023

"Replaced control, ran test good, opt test ok took core for return"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Euclid, OH 44123

Jason N

Job Details: 04/19/2023

"Cc unit not starting Confirmed no start condition. Found door switch lever broken off. Replaced door switch using truck stock part. Ran dryer op test, good tumble and heat. Op test good.; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Broadview Heights, OH 44147

Corina B

Job Details: 04/19/2023

Replaced the dispenser and hose. Started a heavy cycle. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Mantua, OH 44255

Brian M

Job Details: 04/19/2023

"Cc unit not dispensing Found deli harness to be in water creating a short Removed board, functions returned Needs deli board, and harness kit; ordrng 1 WPW10732682 (cover) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Broadview Heights, OH 44147

Manny

Job Details: 04/19/2023

"Cc unit making a loud noise when filling or dispensing water, verified and unit making a humming noise. Unit needs dbl valve and inlet valve replaced.; ordrng 1 WPW10341320 (valve-inlt) and 1 W11512399 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44119

Jason N

Job Details: 04/19/2023

"Cc unit not advancing cycles, stuck on sensing. Ran diagnostics, found code f8e1 for no/low fill. Ran auto test cycle, all functions passed. Found drain hose connected to an extension and running along floor to floor drain. Corrected drain hose install and hooked up to side of wash tub. Started normal cycle with clothing load. Unit filled/sensed properly and advanced to wash. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Warrensville Heights, OH 44128

Joe O

Job Details: 04/19/2023

Installed control and thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near North Royalton, OH 44133

Manny

Job Details: 04/19/2023

"Cc unit not heating, verified and found open fuse, replaced with TS#Wp3392519 opt test ok; used 1 Wp3392519 (Thermal fuse) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Solon, OH 44139

Joe O

Job Details: 04/19/2023

Cc: clean light beepingFound gasket warped allowing water to leak down sides of unit. Needs tub gasket; ordrng 1 W11483553 (Seal)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Parma, OH 44134

Corina B

Job Details: 04/19/2023

"CC that there is a rattling when opening and closing the door, also popping noise. Confirmed. Found the damper, making the noise. Will need a new damper. The popping noise is the lines expanding with the r600; ordrng 1 WPW10479155 (Damper)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Lakewood, OH 44107

Angel

Job Details: 04/19/2023

"Cc that unit is not cooling. U it was unplugged plugged it in and compressor sounds like it has a lock rotor, parts were sent replaced compressor and drier put unit into a vacuum waited 10mins and recharged unit with 1.44oz of R600. Recommended customer to wait 24hrs for proper cooling opt test good."

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Ravenna, OH 44266

Brian M

Job Details: 04/19/2023

Installed pressure switch Ran test cycle OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW1

Near Chagrin Falls, OH 44022

Joe O

Job Details: 04/19/2023

"Cc: error codeFound error code f2e2(hmi disconnected). Found hmi is connected properly, and harness has continuity. Needs ui and controlUi out of stock. Office to reschedule Customer showed pop; ordrng 1 W11478526 (Ui) and 1 W11624943 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Strongsville, OH 44136

Manny

Job Details: 04/19/2023

"Cc unit not draining, verified and found code F71 for basket not re-engaging, and F51, F53 both for RPS sensor, and F53 for motor over temp. Unit needs RPS sensor, rotor stator and hub; ordrng 1 W10820039 (hub) and 1 WPW10419333 (stator) and 1 280146 (rotor) and 1 WPW10178988 (sensor)"

We serviced a

WHIRLPOOL DRYER

Model wed7500gc0

Near Strongsville, OH 44149

Manny

Job Details: 04/19/2023

"Cc unit making a loud metal on metal noise, verified and unit making a loud noise, took apart and found seized pulley and rollers unit needs pulley and rollers, replaced with TS#4392067, ran test cycle, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 04/19/2023

"Cc: not coolingFound temps in ff section at 58 degrees, freezer at 34 degrees. Ohmed out heater circuit from control. Heating circuit open. Needs element Element out of stock. Office to reschedule ; ordrng 1 W11650660 (Element)"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Seven Hills, OH 44131

Corina B

Job Details: 04/19/2023

CC that the door will not shut. Confirmed. Replaced the latch. Started a cycle. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Parma, OH 44134

Corina B

Job Details: 04/19/2023

"CC that the unit is not cooling and there was frost inside. Freezer was in a defrost. Checked the evaporator good frost pattern. Was some ice formed on the evaporator cover. Door could of been propped open. Gaskets are good. Used Vaseline around the gaskets. The for door stop was on the wrong side, put the stop on the correct side. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Olmsted, OH 44070

Angel

Job Details: 04/19/2023

"Cc that unit started making ice as should but lasted a day than stopped and freezer one is not making as much. Removed ceiling cover to check connections and found fill tube line frozen again. Ohmed out heater and it was good, so I called BJ and we did some testing and found control board was not sending voltage to heaters and I also found fascia heater insulation was spit exposing wire will need to reorder as well.; ordrng 1 W11224256 (Control board) and 1 W11637688 (Heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ravenna, OH 44266

Brian M

Job Details: 04/19/2023

Cc of noise and clothes going out of balance Noises customer is hearing is normal cam and actuator functions Found unit functioning properly no errors Reset and calibrated

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Columbia Station, OH 44028

Manny

Job Details: 04/19/2023

"Cc that bulb went out again, verified and no lights, checked power to socket and good, used a mirror to look at the inside of socket and terminal looks bend, pulled terminal and reinstalled bulb and good, advise customer not to tighten the bulb too much when being replaced as it can bend the terminal socket. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 04/19/2023

"Cc: not coolingFound evap completely frosted over. Ohmed out thermistors and heating circuit from control. All thermistors check in range. Element not open. Needs control, element, and evap thermistorElement out of stock. Office to reschedule; ordrng 1 W11566851 (Control) and 1 W11650660 (Element) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Berea, OH 44017

Manny

Job Details: 04/19/2023

Replaced parts ordered opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Wickliffe, OH 44092

Joe O

Job Details: 04/19/2023

Cc: not coolingFound evap completely frosted over. Ohmed out thermistors and heating element. Element at 125ohms. Freezer and ff thermistors reading 4k ohms. Evap thermistor reading 21k ohms. Pulled evap cover. Found evap fan connector not seated correctly. Re seated connection. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KBL0

Near Painesville, OH 44077

Dan H

Job Details: 04/19/2023

"Customer complaint that unit shuts off after a few minutes, confirmed, unit shut down and is flashinf7e2(variable speed wash motor failure ) error code, found wash motor open, unit needs new sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11460946 (Sump)"

We serviced a

WHIRLPOOL RANGE

Model WOD51EC7AS05

Near Painesville, OH 44077

Dan H

Job Details: 04/18/2023

"Installed new inner door glass, thermal fuse , and t.o.d., op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Dan H

Job Details: 04/18/2023

"Customer complaint that unit is not cleaning dishes, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 81 degrees, glasses filled, advised customer to run hot water in the sink before starting unit and to use rinse aid, unit is operating as designed"

We serviced a

GE DISHWASHER

Model ZBD8920D00SS

Near Mentor, OH 44060

Joe O

Job Details: 04/18/2023

"Cc: door not staying crackedFound when door is unlatched door falls to 45 degrees. Spoke with bj, door goes slightly past 90 degrees. Needs hingesRight hinge shows discontinued; ordrng 1 WD14X10046 (arm hinge lh) and 1 WD14X10047 (arm hinge rh(discontinued))"

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44105

Manny

Job Details: 04/18/2023

"Replaced igniter, ran bake test, igniter started to glow then I heard a popping noise from the back and igniter stopped working, checked voltage to the igniter and 14.2 volts coming out of the valve, touched valve and is hot, spoke to BJ he recommended replacing control as well since the valve burned out, ordering valve and control; ordrng 1 WP98014893 (valve-gas) and 1 WPW10556708 (cntrl-elec)"

We serviced a

WHIRLPOOL WALL OVEN

Model wod52es4mz

Near Cleveland Heights, OH 44118

Manny

Job Details: 04/18/2023

"Replaced control, ran test opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Mentor, OH 44060

Joe O

Job Details: 04/18/2023

"Recovered refrigerant, installed compressor, evaporator and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.8oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Rocky River, OH 44116

Angel

Job Details: 04/18/2023

Cc that unit stopped draining and has flashing lights. Confirmed unit will not drain now. Verified underneath looked in back of unit and found drain hose completely kinked it was routed incorrectly. Removed unit from spot and rerouted the drain hose properly tested unit while it was out to make sure there were no leaks opt test good unit draining as should.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC503ESS01

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/18/2023

"Cc fridge not cold enough Found service bulletin for ui update, also fan speed to low Recommend ui update and fan replacement ; ordrng 1 W11509095 (Ui) and 1 W11098695 (fan-scroll), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Westlake, OH 44145

Angel

Job Details: 04/18/2023

Replaced inlet valve opt test no good. Noticed that the line the refrigerator has is a line where Ive seen has a lot of no water issues and its because of the seal on the fitting clogs up the hole causing water not to dispense or make ice. Explained to customer he will need to either change line to a copper line or a stainless line to avoid issue. Also showed him by loosening the fitting but by the time theres a little water coming out at the dispenser the line starts leaking unit is fine just needs the water line replaced to a different one.

We serviced a

FRIGIDAIRE RANGE

Model BGGF3042KFT

Near Bay Village, OH 44140

Angel

Job Details: 04/18/2023

"Cc that unit was not reaching temperatures and he used a oven thermometer. I hooked up the amp reader and ignitor was pulling more than 3amps which is good so than I checked the temp probe and it was reading 1098 which it should be around 1080. Since that checked out I put unit into a bake to 350* and waited to see what happens to see if it would reach temperature and it finished in about 5mins at 166* degrees. Unit will need main board and temp sensor replaced not reading correctly. Gave customer estimate and decided not to proceed with repair.; ordrng 1 5304509231 (Control) and 1 316419353 (Overlay) and 1 316490000 (Temp probe), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EW23CS65GS1

Near Chardon, OH 44024

Brian M

Job Details: 04/18/2023

"Cc unit not cooling Found ui flashing hi Warm inside Power cycled unit Compressor kicked on waited several min to verify functionality, freezer is now cooling with normal frost pattern Also found rear portion of wall rusted and ice protruding This is non repairable issue , Advised customer to watch"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV02

Near Sheffield, OH 44054

Angel

Job Details: 04/18/2023

Cc that she was worried about freezer temp because her ice cream was soft. Confirmed ice cream was soft but everything was frozen and unit is making ice as well. Took temps and it was at 3* which is perfect so I called BJ and recommended to turn down temperature. I explained to customer that we will turn down temperature for freezer to help cool better for the ice cream but unit is cooling as should. Asked her to monitor for now and we rearranged the ice cream because this unit has a lot of drawers blocking air from circulating as should around freezer opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Lorain, OH 44052

Angel

Job Details: 04/18/2023

"Cc that unit is not cooling. Verified and immediately noticed freezer door cracked open on the right hand side. Opened door up and it was full of frost and fan was jammed up with ice. Took apart freezer steamed out all ice and fan started running, did remove evaporator cover to steam out all ice buildup and made sure evaporator had a good frost pattern and it did. Explained to customer again they have to open door from center and if door skips some teeth from the rail just to open door all the way and close it again to recenter it, he also stated that some times they overfill freezer and I recommended him not to because that will also cause door not to close properly giving them the same issues. Got door closing properly and fan fan functioning again opt test good."

We serviced a

GE WASHER

Model GTW720BSN0WS

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/18/2023

"Every test I ran on unit it pass working as design did found wrong drain hose installation advise customer how to fix that,opt test ok"

We serviced a

KITCHENAID RANGE

Model KGRA806PSS00

Near Lakewood, OH 44107

Gabriel P

Job Details: 04/18/2023

"Found fuse open in the back of unit ordering ; ordrng 1 WP8300802 (Thermostat fix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/18/2023

Found E5 error on icemaker ordering also ordering fan and heater part was out of stock office reach customer for scheduling as soon parts are found ; ordrng 1 W11087201 (Heater) and 1 W11658802 (Icemaker) and 1 W10846539 (Ice fan)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXT02

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/18/2023

"Replace hose,opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF3

Near Painesville, OH 44077

Dan H

Job Details: 04/18/2023

"Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker cycled but did not fill, 120vac to valve, unit needs new valve; ordrng 1 242252702 (Valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Avon, OH 44011

Marie V

Job Details: 04/18/2023

"Defrosted all ice, replaced harness fan, control and drip pan. Set unit to recommended temps. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, OH 44035

Marie V

Job Details: 04/18/2023

Replaced drain hose and drain pump. Tested unit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW0

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/18/2023

Diagnose unit found no issues is working as design

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF4A

Near Madison, OH 44057

Dan H

Job Details: 04/18/2023

"Customer complaint that halfway through a cycle unit will display pf, good power to unit and control, unit needs new control, customer does not want repair at this time; ordrng 1 5304514670 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW720BSN0WS

Near Cleveland, OH 44111

Gabriel P

Job Details: 04/18/2023

"Every test I ran on unit it pass working as design did found wrong drain hose installation advise customer how to fix that,opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Chardon, OH 44024

Jason N

Job Details: 04/18/2023

"Cc unit stopped heatingChecked power into unit, good at 240v. Checked thermals on unit, found connector had come off hi limit thermostat. Connector is not damaged, most likely not pushed onto terminal properly from the factory. Reconnected to thermostat. Ran dryer operation test, element turned on. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Garrettsville, OH 44231

Brian M

Job Details: 04/18/2023

"Cc no spinFound actuator not able to move Found cam stuck Damaged actuator Replaced both using truck stock OP Test Ok ; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Conneaut, OH 44030

Dan H

Job Details: 04/18/2023

"Installed new control and user interface , op test good"

We serviced a

MAYTAG DRYER

Model Medb765fw0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/18/2023

Cc of noise Found blower wheel cracked Needs new blower wheel ; ordrng 1 WPW10349492 (wheel)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Corina B

Job Details: 04/18/2023

"CC that the unit is leaking. Started a cycle, not seeing a leak. Cust said it was coming from the drain pump. Will need a new drain pump. ; ordrng 1 W11396717 (Drain pump)"

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Willoughby, OH 44094

Joe O

Job Details: 04/18/2023

Cc: agitating immediately before fillingFound load sensor reading incorrectly. Needs atc.Customer does not want to repair at this time; ordrng 1 WPW10248240 (switch-sen)

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