Service History 83 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Cleveland, OH 44135

Angel

Job Details: 10/10/2022

Cc that they keep having and F9E1 error code. Ran diagnostics and confirmed it did have the F9E1 error code. Explained to customer that it could be that the drain pump is overheating causing the issue so I replaced drain pump and control board erased the error code and ran a calibration and passed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near North Ridgeville, OH 44039

David R

Job Details: 10/10/2022

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 56g of R600. Unit starting to cool. Good pressures. Give 24 hours to return to normal temps. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Lakewood, OH 44107

Manny

Job Details: 10/10/2022

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

David R

Job Details: 10/07/2022

"Replaced drain pump. Cleared error for drain. Ran test diagnostics. Drain pump will only activate for 5 seconds then stop. Control will short and lose power, not sending 120 to drain. Order and replace main control, lower harness. ; ordrng 1 W11419171 (Control) and 1 W11568984 (Harness)"

We serviced a

MAYTAG DRYER

Model MGD5430MW0

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Customer complaint that unit needs leveled with washer, found leveling leg all the way extended, lower unit down to washer level, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near South Euclid, OH 44121

Jason N

Job Details: 10/07/2022

"Cc unit ice maker not workingCustomer stated ice started melting from ice maker container and ice maker would no longer produce ice. Found ice box warm, no air flow to ice box. Ran ice box fan test 59, fan motor did not turn on. Unit needs ice box fan motor. Customer also stated the refrigerator door gasket is torn, verified, will order gasket as well. ; ordrng 1 W11407678 (Icebox fan assembly) and 1 W10917313 (Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/07/2022

"Cc unit needs grille installed and unit leveledInstalled grille using customer supplied pre Id part. Leveled unit as much as possible, front adjusters are maxed, customer flooring is unlevel. Advised customer shims would need to be installed for further leveling adjustment."

We serviced a

WHIRLPOOL DRYER

Model WED72HEDW0

Near Highland Heights, OH 44143

Jason N

Job Details: 10/07/2022

"Cc unit making squealing noiseRan dryer op test, confirmed slight squeal noise for belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer cycle for several minutes, no abnormal noises heard. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WZF34X20DW02

Near Avon, OH 44011

David R

Job Details: 10/07/2022

"Customer had unit unplugged. Replaced heater, control and thermistor. Give 24 hours to return to normal temps. Monitor over weekend. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB7749SAW0

Near Mentor, OH 44060

Joe O

Job Details: 10/07/2022

"Cc: intermittently starting by itselfFound No ms tag on unit. Found silver migration on ui ribbon cable. At this time unit functioning as designed. Found error codes f2e1(stuck key) f5e1(door stuck open) f6e4(fill valve stuck open). Customer stated after having unit unplugged for days they reconnected power and ran a load. Unit did not restart after cycle. Build estimate for ui, advised unit could also need control; ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Customer complaint that unit shakes and is loud, .ran drain and spin cycle, amount of shaking is normal, no unusual noises heard, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Chagrin Falls, OH 44022

Joe O

Job Details: 10/07/2022

"Installed reservoir and ties. Tested, found unit leaking from water filter housing still. Needs water filter housing; ordrng 1 W11194438 (housing)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Avon Lake, OH 44012

David R

Job Details: 10/07/2022

Cc unit not getting water. Cold water valve is bad. Had a surplus valve. Replaced. Went into diagnostics. Tested hot and cold. Both good. Op Test Ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Installed new door gasket, op test good"

We serviced a

JENN-AIR COOKTOP ELE

Model C221

Near Shaker Heights, OH 44122

Joe O

Job Details: 10/07/2022

"Cc: left front burner too hotFound left front burner not cycling heat, even on low setting. Needs infinite switchPart out of stock. Office to reschedulePart replaced less then 1 year ago; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Elyria, OH 44035

Marie V

Job Details: 10/07/2022

"Took POP. Cc that the unit is not cooling. Confirmed. Freezer evaporator is full with frost. Ran diag and tested heater, control is sending. 120V. Heater does not works. Unit will need new harness. Office will contact once they have eta on the part. ; ordrng 1 W11581973 (Harness wire) and 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Kirtland, OH 44094

Joe O

Job Details: 10/07/2022

"Cc: not filling, not startingFound error codes f7e7(motor unable to reach target rpm) f5e4(lid not opened between cycles). Ran auto test. And calibration. Found all functions working found hot and cold reversed. Swapped lines. Ran normal cycle. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FW2

Near Willoughby, OH 44094

Joe O

Job Details: 10/07/2022

Found new part damaged. Re ordering uiPart out of stock. Office to reschedule Took damaged part for return; ordrng 1 W10894098 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311SFYW00

Near Euclid, OH 44117

Jason N

Job Details: 10/07/2022

"Cc unit door gasket is torn and handle is brokenConfirmed ff door gasket is separated on top, broken/torn, will need replaced. Found ff door handle is broken, has been glued back together by customer, but will also need replaced. ; ordrng 1 2159061 (Gasket) and 1 WPW10498429 (Handle)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Willowick, OH 44095

Jason N

Job Details: 10/07/2022

"Cc unit ff section door not sealingCustomer stated the ff section door does not seal and condensation is forming inside section. Confirmed condensation present. Checked for gaps around doors. Found large gap in lower ff liner plate on right side, larger then 1/4 in and can see down through to floor. Called wp techline, Bruce, non repairable liner damage, gap is too large."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Customer complaint of error code, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, ran recalibration cycle, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

JENN-AIR COOKTOP ELE

Model JED8430ADB

Near Bay Village, OH 44140

Angel

Job Details: 10/07/2022

Cc that right front burner was not working properly or taking about half an hour to boil water. Tested unit and the element was working perfectly set it on low and it clicks on and off and on high and medium as well. We put a pot of water to boil and it boiled in about 5mins. Called BJ and explained issue and stated most likely it could be the switch but as of now its working to keep an eye on it and if anything to call us but its not the element. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC

Near Lorain, OH 44055

Marie V

Job Details: 10/07/2022

"Cc that unit is not locking. Ran diag, no error codes. Replaced latch calibrated unit . op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Cleveland, OH 44135

Angel

Job Details: 10/07/2022

Cc that dispenser was not dispensing the rinse aid. Verified and customer hardly uses the dishwasher so I explained to him that the rinse aid will last for a while specially if the unit is hardly used. Still replaced it for him. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEW3

Near Cleveland, OH 44135

Angel

Job Details: 10/07/2022

Cc that freezer was frosting up. Verified and found door opened in one corner causing warm air to get in and causing the frost also drain tube was clogged up. Cleared out all the frost and drain tube. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Dan H

Job Details: 10/07/2022

"Installed new lid, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44103

Manny

Job Details: 10/07/2022

"Cc unit freezing up in the FZ, noticed liner separated from cabinet in the right side of fz and at the bottom of Ff right side, calling wpl techline to document(4:17pm to), spoke to Andy, he wants me to submit the pics on service matters and advise filling the gaps with RTV silicone."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44108

Manny

Job Details: 10/07/2022

"Cc unit flashes the lock lights and not turning on, she handed the broken striker, unit needs latch and striker, cux stated she thinks she has some warranty and would like to find out first b4 paying out of pocket, ; ordrng 1 W11394572 (Latch) and 1 W11457841 (Striker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Mentor, OH 44060

Joe O

Job Details: 10/07/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Maple Heights, OH 44137

Gabriel P

Job Details: 10/07/2022

"Replace seal ,opt test ok advise customer to wait 46 hours so it can let ice to fill the bin,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS00

Near Avon Lake, OH 44012

David R

Job Details: 10/07/2022

Replaced drain tube. Steam ice. Good. No blocks. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near East Cleveland, OH 44112

Manny

Job Details: 10/07/2022

"Replaced the evap fan, unit operating properly, good frost pattern on evap, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Installed new lid lock, op test good"

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3

Near Fairview Park, OH 44126

Marie V

Job Details: 10/07/2022

"Cc that the unit is loud when drying clothes and comforter, and that is hard to turn. Took unit apart found pulley needed replaced, it was broken. Replaced part from t/s. Cleaned unit inside. Op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104KPS1

Near Rocky River, OH 44116

Marie V

Job Details: 10/07/2022

"Cc that when open the door to push down is hard and to open. Unit is working properly. Removed unit and showed cust that unit has springs. And everything is working good. She also said that is not drying. Only using heated dry. Gave cust a sample of rinse aid advice to use and to run hot water, no error codes stored . Unit is working as designed. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5600XW3

Near Mentor, OH 44060

Jason N

Job Details: 10/07/2022

"Cc unit not finishing cyclesRan diagnostics, found codes f0e2 for oversuds and f9e1 long drain. Cleared codes and ran auto test cycle, found gearcase bearing noise when in spin. Found excessive movement in basket. Unit going into out of balance routine due to worn gearcase bearings, gearcase will need replaced. Customer declined repair. Estimate only. ; ordrng 1 W11454372 (Gearcase)"

We serviced a

GE REFRIGERATOR

Model CFE28TP2MDS1

Near Lakewood, OH 44107

Marie V

Job Details: 10/07/2022

"Cc that one of the drawers are cracked and that the UI keeps turning on and off by it self. Confirmed theres a service bulletin that explain what caused it, is door switches. Will replace door switches. Will put drawer on order but explain cust that warranty maybe will not cover because is cosmetic. Ordering switches ; ordrng 2 WR23X29170 (Switches)s and 1 WR32X32033 (Drawer)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Cleveland, OH 44111

Marie V

Job Details: 10/07/2022

CC ice maker not working. Confirmed. Took temps 0* in freezer and 37* fresh food. Found ice stuck. Removed ice and cycled ice maker. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDW09

Near Cleveland Heights, OH 44121

Manny

Job Details: 10/07/2022

"Cc unit leaking from under the icemaker, found fill tube not in all the way causing it to leak from icemaker, pulled fill tube towards icemaker and ran fill test no leaks, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Joe O

Job Details: 10/07/2022

"Cc: not advancing, not filling, not drainingFound customer has no siphon break on drain. Found error codes f5e3(lid unlock fault) f9e1(long drain) f0e2(over suds). Found drain plugged. Advised customer he needs a plumber, and siphon break installed. Tested fill. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2867PF6A

Near Painesville, OH 44077

Dan H

Job Details: 10/07/2022

"Customer complaint that Ice maker is leaking, confirmed water is leaking from ice maker mold, unit needs new ice maker ; ordrng 1 5303918493 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Parma, OH 44134

David R

Job Details: 10/07/2022

"Customer had gasket out for a couple of days, use heat gun to seal the rest. This gasket looks good. Customer to monitor over the weekend. She is going to call Monday and let us know how things are. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44109

Angel

Job Details: 10/07/2022

"Cc that unit was making a clicking sound and will not pass wash cycled. Ran diagnostics and unit had a F7E6 motor fault and a F5E2 latch fault. Tried latching the door in diagnostics and it would just click which was the sound he was talking about replaced latch and tested unit and noticed the agitation was not working either looked underneath unit and unit has the updated shifter that comes off replaced shifter as well ran a calibration and auto test on unit. Opt test ok. ; used 1 W11307244 (DOOR LOCK), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 10/07/2022

Installed fan and update software. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Mentor, OH 44060

Jason N

Job Details: 10/07/2022

"Cc unit not starting Found knob slipping on timer shaft, knob in cracked and timer shaft is rounded. Unit will need timer and knob replaced. ; ordrng 1 WE01X24552 (Knob) and 1 WE04X24550 (Timer)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Kingsville, OH 44048

Dan H

Job Details: 10/07/2022

"Customer complaint that unit shuts off at rinse cycle, ran diagnostics found f7e1(basket speed fault) and f8e5(hot and cold lines reversed ) error codes, cold water is barely entering unit, unit needs new valve, customer does not want repair at this time; ordrng 1 W11038689 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lakewood, OH 44107

Marie V

Job Details: 10/07/2022

"Replaced pump. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Bedford, OH 44146

Gabriel P

Job Details: 10/07/2022

Ran dryer check it working as design nothing happen to it after flood customer got lucky

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Brecksville, OH 44141

David R

Job Details: 10/07/2022

"Cc ice building up on back off FF evap. Customer thawed all ice out, said icemaker started working, a couple weeks later no ice and build up of ice again. Thermistor with fan harness has already been replaced 2 times 2020 and 2018. This time, build up of ice in Freezer. Heater checks good. Not defrosting. Let customer know would advise replaced fan kit assembly and main control. No parts being ordered at this time. ; ordrng 1 W11032800 (Motor evap with thermistor/defrost) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 10/07/2022

"Found floor drain backing and flooding unit working as design no issue,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Pepper Pike, OH 44124

Manny

Job Details: 10/07/2022

"Tapped system to recover refrigerant, no pressure in system, spoke to BJ he said to charge with nitrogen and check for leaks, charged with 145psi of nitrogen and noticed pressure going down slowly, use leak detector and found leak at the dryer filter steel tube coming from cabinet, unit has an internal leak Called techline (11:22 to 11:55)spoke to Andy, document leaks and try to send pictures but they having issues receiving them, unit will be send for review and they will contact us if they need any additional information; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Perry, OH 44081

Joe O

Job Details: 10/07/2022

"Cc: freezing items in ff section, frosting in freezer, missing shelf in ff sectionFound unit has proper amount of shelves. Advised customer its designed to allow adjustments of shelves in ff section. Found temps in ff section at 35 degrees. Found gap in freezer gasket. Adjusted freezer door. Adjusted ff temp advised customer to monitor. Can be adjusted more. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD7120HW0

Near Painesville, OH 44077

Jason N

Job Details: 10/07/2022

"Installed UI console and door hinges. Powered unit on and tested timed dry cycle, all functions working properly, good heat. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

Marie V

Job Details: 10/07/2022

"Special Project S17304. Replaced heater. Tested unit , no leaks. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE515S0ES0

Near Cleveland, OH 44113

Angel

Job Details: 10/07/2022

Cc that unit is taking too long to preheat it takes up too an hour to preheat. Verified power and it was good ohmed out the elements and they were both good checked temp sensor and it was reading 1080ohms so it was good as well. So I put unit to preheat and it preheated to 350* in about 15mins waited about 10mins and checked temps and the temps were between 358* to 372* cannot find an issue with unit unless when I unplugged unit it reseted the control and now its working as should but maintenance was here with me and saw the temp readings and how long it took to preheat he said he will monitor for now if anything he will let us know and I explained if it does happen its going to be a control issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Maple Heights, OH 44137

Manny

Job Details: 10/07/2022

"Replaced parts ordered, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Perry, OH 44081

Joe O

Job Details: 10/07/2022

"Cc: not cooling properlyFound temps in freezer at 5 degrees, ff at 50 degrees. Found ff evap completely frosted over. Needs ff evap fan assemblyFan shows out of stock. Office to reschedule; ordrng 1 W11087438 (motor-evap)"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Painesville, OH 44077

Jason N

Job Details: 10/07/2022

Cc unit need updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP Pointer. Ran auto test cycle. Checked for leaks. Op test good.

We serviced a

WHIRLPOOL RANGE

Model WFG540H0ES1

Near Strongsville, OH 44136

Marie V

Job Details: 10/07/2022

Replaced control and oven sensor. Tested self clean. Good. Preheated unit to 350* it cycled good. Op test ok. Brought core for return

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Elyria, OH 44035

Gabriel P

Job Details: 10/07/2022

"Replace heater,opt test ok"

We serviced a

MAYTAG WASHER

Model KDTM604KBS0

Near Strongsville, OH 44149

David R

Job Details: 10/07/2022

"Updated model number. Replaced heater, ran diagnostics, good. Op Test Ok. All functions good."

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Cleveland, OH 44102

Angel

Job Details: 10/07/2022

Replaced module and ignitor unit will turn on sometimes but sometimes it wont called BJ and stated that it will need the valve assembly explained to customer. Ordering valve; ordrng 1 W10861656 (Gas valve)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Rocky River, OH 44116

Manny

Job Details: 10/07/2022

"Customer stated they just had the flooring installed less than 6 months ago and stated that it wasnt scratched until after the repair was done and hes upset that his floor wasnt taken care of, and said we were highly recommended by a friend of his, verified and see the scratches are coming straight from the fridge wheels, by the looks of the unit was pulled and pushed to the right, them pushed back to the left and back into the cabinet, informed customer that Ill submit the pics to the office for review and we will contact them.; saved tckt"

We serviced a

GE DISHWASHER

Model GDT655SMJ2ES

Near Amherst, OH 44001

Marie V

Job Details: 10/07/2022

"Cc that the 7nit will not start. Confirmed. Verify power to unit 120V. Plugged back in to check dcv going to ui, unit stared working as soon as plugged power back to it. Recommend cust to replace both, control and UI. Cust will talk to husband to see if they want to continue; ordrng 1 WD21X24901 (Control) and 1 WD21X32000 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Jefferson, OH 44047

Joe O

Job Details: 10/07/2022

Installed gasket. Steamed. Op test ok

We serviced a

MAYTAG DRYER

Model MGD3500FW0

Near Painesville, OH 44077

Jason N

Job Details: 10/07/2022

"Cc unit not starting cycleConfirmed unit will not start cycle. Checked belt switch and thermal fuse, both checked good. Checked power from motor relay on control board, 0v across relay when cycle started. Unit will need control board replaced due to failed motor relay. Customer declined repair, estimate only. ; ordrng 1 W11537223 (Control)"

We serviced a

ELECTROLUX DLB WALLOVEN ELE

Model EW30EW65GS7

Near Conneaut, OH 44030

Dan H

Job Details: 10/07/2022

"Customer complaint that lower oven is not heating confirmed, control is sending power, bake, broil and convection elements are not heating, unit needs new thermal fuse; ordrng 1 318004902 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Elyria, OH 44035

Gabriel P

Job Details: 10/07/2022

"Replace heater,opt test ok"

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near North Ridgeville, OH 44039

Angel

Job Details: 10/07/2022

Replaced heating element tested to make sure it heats and cycles unit started heating but took real long so I noticed that the broil was not kicking on so I canceled the cycle and tried the broil and the control would not click on and off as should broil stayed warm to where you can touch it unit will need control replaced. Customer stated he will not continue with repair.

We serviced a

FRIGIDAIRE STACK W/D

Model FAQG7111LW0

Near Ashtabula, OH 44004

Jason N

Job Details: 10/06/2022

"Cc unit not heatingRan dryer op test, found no power to ignitor. Checked all thermals, found thermal limiter(fuse) open on burner tube. ; ordrng 1 137539200 (Limiter)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near North Royalton, OH 44133

David R

Job Details: 10/06/2022

"Cc unit making noise when getting water hammering coming from water valve. Ordering valve. ; ordrng 1 WPW10420083 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 10/06/2022

Replaced pump motor. New pump sounds worse that the first one. Ordering another motor. I put this as a 3 job count. Just in case.; ordrng 1 W11416362 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44114

Marie V

Job Details: 10/06/2022

"Cc that the unit is not cooling , is at room temperature. Confirmed. Unit is 66* . Found a leak at the cap tube on filter drier. Will need to be replaced. Also ordering lock ring. ; ordrng 1 W11109499 (Drier) and 1 W11506623 (Lockring) and 1 W11504448 (Lock ring)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Broadview Heights, OH 44147

David R

Job Details: 10/06/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Grafton, OH 44044

Gabriel P

Job Details: 10/06/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, OH 44092

Corina B

Job Details: 10/06/2022

CC that there is a loud noise. The compressor is buzzing normal sound. Unit is in the garage. Called t/l Ed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Eastlake, OH 44095

Joe O

Job Details: 10/06/2022

"Cc: leaking inside ff ventsFound no ice build up in freezer, no frost build up. Customer stated they defrosted unit. Poured water down drain. Drain clear. Gaskets sealing. Found small gap in liner applied small amount of silicone. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Manny

Job Details: 10/06/2022

"Cc unit making a clunking noise, verified and unit is making a noise, tilted unit back and found bad shifter, replaced using TS#10913953; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/06/2022

Level unit then ran quick cycle and it didnt leak advise customer to monitor if it continues to leak may need bottom seal and cabinet seal

We serviced a

WHIRLPOOL WASHER

Model MVWB850YG0

Near Willowick, OH 44095

Joe O

Job Details: 10/06/2022

"Cc: f51 errorFound rotor loose under unit, rubbing on rotor, bearing leaking. Needs stator, rotor, bearing and rps sensorCustomer does not want to continue with repair ordrng 1 280146 (rotor) and 1 WPW10419333 (stator) and 1 W10435302 (bearing)"

We serviced a

GE COOKTOP ELE

Model JGP963BEC2BB

Near Solon, OH 44139

David R

Job Details: 10/06/2022

Replaced back left ignitor. Tested and showed customer. Good. Op Test Ok.

We serviced a

MAYTAG DRYER

Model MDE8600AYW

Near Beachwood, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the unit is not heating. Confirmed. Verify power, L1 to N 124v, L2 to N 0V, L1 to l2 70V. Will need electrician."

We serviced a

AMANA RANGE

Model ACS3350AB

Near Beachwood, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the right hand side burner does not works. Confirmed, ignitor is broken. Has to drill a screw out. Replaced part. Tested burner multiple times. Op test ok"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near East Cleveland, OH 44112

Joe O

Job Details: 10/06/2022

Cc: oven light not workingBulb not making contact with socket. Needs socket and bulbBulb out of stock. Office to reschedule ; ordrng 1 W10888179 (bulb-light) and 1 W10856866 (sockt-lite)

We serviced a

WHIRLPOOL REFRIGERATOR

Model TSI18A3L

Near Cleveland, OH 44110

Corina B

Job Details: 10/06/2022

"CC that the unit is not cooling. Confirmed Fz 24* ff 56*. Checked the evaporator good frost pattern. Fans are running. Will need a thermostat. Part is nla. ; ordrng 1 R0161075 (Thermostat), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Brook Park, OH 44142

Manny

Job Details: 10/06/2022

"Cc unit frost up again verified and frost in FZ checked liner and its warped by the fz door and at the bottom of need to call tech line but Techline is in a meeting, called techline spoke to Ned sent him the pics attachments and he send unit for review and replacement; saved tckt"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Cleveland, OH 44120

Corina B

Job Details: 10/06/2022

Cust does not have a receipt from rent a center. Will need to reschedule when we have a receipt ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Cleveland, OH 44120

Corina B

Job Details: 10/06/2022

"Replaced the gearcase, slide and washplate. Ran a calibration. Started a normal cycle. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 10/06/2022

"Replace heater,opt test ok"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Painesville, OH 44077

Jason N

Job Details: 10/06/2022

Installed door vent gasket. Ran wash test for several minutes and monitored. No leaks. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Kirtland, OH 44094

Brian M

Job Details: 10/06/2022

Installed valves Advised to watch

We serviced a

GE RANGE

Model JB650DF4CC

Near Painesville, OH 44077

Jason N

Job Details: 10/06/2022

"Cc unit taking too long to heat up on preheatCustomer states unit seems to take too long to preheat. Ran bake test to 350 degrees, preheat reached after 10 minutes. Set bake temperature to 450 degrees from 350, preheat reached after 5 minutes. No issues found, unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

"Cc unit leakingRan wash test cycle, found water starting to drip from inlet valve when filling with water. Unit needs inlet water valve replaced. ; ordrng 1 W11175771 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Pepper Pike, OH 44124

Brian M

Job Details: 10/06/2022

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ravenna, OH 44266

Brian M

Job Details: 10/06/2022

Installed harness and control OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

Cc unit making gurgling noise and knocking noiseFound that the gurgling noise is in fact the refrigerant flowing through the lines. Advised customer this is normal. Could not duplicate a knocking noise but advised customer this may be due to thermal expansion/contraction of the liner when in cooling or in defrost mode. Unit is working as designed at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44108

Joe O

Job Details: 10/06/2022

Cc: no interior lightFound switch broken. Replaced switch. Op test ok

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS356ESS00

Near Solon, OH 44139

David R

Job Details: 10/06/2022

"Cc unit knobs, 2 of them are not centered. All functions are working properly. More cosmetic look. Manifold already replaced, still functions properly. Calling techline. Said is normal, opening allows for the tolerance when turning knobs. Can try tweaking but will not be 100% in the middle. All normal from techline. Unit is working properly. Op Test Ok test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Moreland Hills, OH 44022

David R

Job Details: 10/06/2022

"Cc unit still leaking water, front left corner. See water leaking, when dispensing out fabric softener. Water is hitting outer tub and slide down to floor. Adjusted front legs. Tested. Water going directly into right place. Customer to monitor. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Shaker Heights, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the unit does not dispense fabric softener. Ran diag, found error code f8e1 long fill, f2e1 ui stuck button. Ran manual test, fabric softener valve works. Found out that Sabrina softener was shut off for all loads. Showed cust . Replaced valve and found that hot and cold were reversed, corrected issue. Also showed cust that one valve on the home is dripping and the Luther does not shut the water all the way, will need plumber for that issue. Unit is working properly. Op test ok"