We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Perry, OH 44081
Dan H
Job Details:
09/27/2023
"Installed new control and user interface , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Painesville, OH 44077
Dan H
Job Details:
09/27/2023
"Cc of frost build up in freezer section and unit is not level, leveled unit the best it can be, found freezer section door gasket not sealing across the top, adjusted door seal, op test good"
We serviced a
GE FREEZER
Model GFSF6KEXAWW
Near Beachwood, OH 44122
Corina B
Job Details:
09/27/2023
CC that there is water leaking in the ice maker. Confirmed. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve they have a plumber coming at the end of October. If does not fix it after replace the shut off. Will need a valve. Part is nla. ; ordrng 1 WR57X10094 (Valve)
We serviced a
GE DISHWASHER
Model GDF460PGT3BB
Near Elyria, OH 44035
Marie V
Job Details:
09/27/2023
"Cc that the unit is not working. Confirmed unit is trying to drain water but is empty. Removed pressure switch and tapping on it a piece of food came off. Installed back in. Tested unit, op test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Elyria, OH 44035
Angel
Job Details:
09/27/2023
Cc that softener was not dispensing. Verified the dispenser and it has been replaced already with the service pointer one. So since the valves were sent I replaced the cold water valve just incase but customer seems to be using a lot of detergent so I recommended them to use less detergent opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB07
Near Cleveland, OH 44105
Joe O
Job Details:
09/27/2023
Installed gasket and switch. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Aurora, OH 44202
Brian M
Job Details:
09/27/2023
Replaced glass
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Walton Hills, OH 44146
Joe O
Job Details:
09/27/2023
Installed blower fan. Tested. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model KFGD500ESS04
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/27/2023
"Cc they smell gas coming from stove top. Plugged in unit and tuned gas on, filled up gas lines and stared testing all connections starting from behind and all the way to cook top. Could not find any leaks. Advice cust to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44149
David R
Job Details:
09/27/2023
"Replaced valves. Let customer know all functions are normal and working correctly even before repair. On cold temp settings Hot water will come out and vice Versa, on Hot temp settings Cold water will be activated. Advised to read customer owners manual if needed. Only temp setting to do pure Cold is tap Cold. All functions. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Aurora, OH 44202
Brian M
Job Details:
09/27/2023
"Cc unit keeps erroring out Found f2e0 and f2e1 ui is periodically not functioning Needs touch panel ui ; ordrng 1 W11029431 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Brecksville, OH 44141
Corina B
Job Details:
09/27/2023
CC that the u it is not washing the clothes and not a lot of water. Ran diag f0e3 overload. Started a cycle with towels. Washer is agitating and spinning. Advised Cust half a basket is a full load and 1-2 tablespoons of detergent. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon Lake, OH 44012
Marie V
Job Details:
09/27/2023
"Replaced harness fan and drip pan, advise to allow 24 hours for unit to reach normal temps. . Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW0
Near Independence, OH 44131
Corina B
Job Details:
09/27/2023
"CC that the bellow has mold around it and wants replaced. Confirmed has mold on the bellow.Gave a quote for the bellow. Customer does not want to repair. ; ordrng 1 W11106747 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Cleveland, OH 44113
Bill
Job Details:
09/27/2023
"Cc unit not working, could not confirm. Plugged unit in, unit turned on with out issue, came to temps. Had 2 other facility employees confirm it was working. Unit operating as intended."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW3
Near Cleveland, OH 44113
Bill
Job Details:
09/27/2023
"Unit needs main control board, display showing control lock when pressing a button. But when you press control lock, unit then does nothing. Office to follow up with authorization and time frame as control is out of stock.; ordrng 1 W11549931 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Westlake, OH 44145
Marie V
Job Details:
09/27/2023
"Cc that unit is goinf from sensing to done. Confirmed, found wire broken at the capacitor. Replaced wire harness. Tested unit. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS00
Near Solon, OH 44139
Joe O
Job Details:
09/27/2023
"Cc: electrical odor, fan randomly startedFound relay on control shorted. Needs controlControl shows discontinued; ordrng 1 W10292568 (cntrl-elec(discontinued))"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Kent, OH 44240
Brian M
Job Details:
09/27/2023
"Cc unit not washing Found washplate stripped out on shaft and nut not breaking free Will need to be broken out and pulled Will need a washplate ; ordrng 1 W10902814 (washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Solon, OH 44139
Joe O
Job Details:
09/27/2023
"Cc: not starting, not washingFound error codes f0e5(off balance) f9e1(long drain) f0e3(overload) f9e2(water ring detected). Ran manual drain, found unit is draining. Low drain pressure. Hoses plugged. Needs lower hoses cleared. Cleared drain. Tested op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Independence, OH 44131
Corina B
Job Details:
09/27/2023
"CC that there was frost in the freezer, the lights do not work and the deli ui does not work. Confirmed. Found the drain pan, bowing. The deli is full of water and the light by the ice maker is out. Unplugged the ui to the deli drawer. Will need a drain pan and led. Will need a drain pan and led light; ordrng 1 (Drain pan) and 1 W11462342 (Led light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Broadview Heights, OH 44147
Bill
Job Details:
09/27/2023
"changed wiring harness,tested unit did as it had before. Call W.P. Tech line, after explaining everything that has been done. Tech line deemed unit unreliable. Advised customer to call customer support and speak with them to move forward."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS05
Near North Royalton, OH 44133
David R
Job Details:
09/27/2023
"Replaced side panel UI, door. Connection broke on door UI. Ordering ; ordrng 1 W11574766 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Kent, OH 44240
Brian M
Job Details:
09/27/2023
Cc unit not washing Replaced pump
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HV06
Near Mogadore, OH 44260
Brian M
Job Details:
09/27/2023
Cc the fan wont shut off after cooking for hours and fan will not shut off Ran fan test no issues present Possibly moisture when cooking is temporarily shorting buttons and becomes functional when dries this is a speculationCan not duplicate issue unit is functioning properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Solon, OH 44139
Joe O
Job Details:
09/27/2023
"Cc: not dispensing iceFound frost in ice. Frost building on front of ice bin(indicator that the door has been left open, or war/hot air inside freezer). Found chute door is sealing. Auger motor functioning. Found when ice bin is installed auger will dispense for a second then stop. If door is open and closed auger will restart. Needs auger motor; ordrng 1 W11202789 (motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Parma, OH 44129
Corina B
Job Details:
09/27/2023
CC that there is a creak and not level. Confirmed. Raised the door. Found the cabinet is creaking. Found the ff side wall with a dent causing the unit to creak. Called t/l Brandon advised customer to call customer service .
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44129
Corina B
Job Details:
09/27/2023
"CC that the unit is not starting. Confirmed. The lid lock is clicking, will need a lid lock. ; ordrng 1 W11513248 (Lid lock)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma Heights, OH 44130
Marie V
Job Details:
09/27/2023
"Cc that seal looks like is coming off and door has a chip on it and it shoked cust when touched it. Will need touch up paint to cover it, cust can paint it, not sure if warranty will cover pain, verify before ordering. Seals looks good, showed cust is not coming off. Op test ok; ordrng 1 799344 (Paint.)"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near North Royalton, OH 44133
Marie V
Job Details:
09/27/2023
Replaced both control panel and main control and temp selector Tested unit. Op test okBrought cores for return
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Aurora, OH 44202
Joe O
Job Details:
09/27/2023
Cc: strike brokenInstalled strike. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details:
09/27/2023
Installed all parts Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Chagrin Falls, OH 44023
Joe O
Job Details:
09/27/2023
Cc: leakingFound ff drain plugged. Steamed out drain tube. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5DHEXWBO3
Near Parma, OH 44130
Marie V
Job Details:
09/27/2023
"Recovered refrigerant, replaced compressor and drier, used valve for compressor. Set unit into 29 vacc. No changes after 15 min, filled up with r134a 5.0oz. Full frost pattern. Op test ok . Advice cust to allow 24 hours for unit to reach normal temps. ; used 1 Tjaf1200 () from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL2
Near Painesville, OH 44077
Dan H
Job Details:
09/27/2023
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Middleburg Heights, OH 44130
Manny
Job Details:
09/27/2023
"Cc unit not heating, verified and unit heating but no air coming out of exhaust, took apart and housing clogged with lint, removed good heat and air flow, opt test ok"
We serviced a
GE DISHWASHER
Model GDF645SGN3WW
Near Lorain, OH 44053
Angel
Job Details:
09/27/2023
Cc that unit was not working. Verified and found unit was not draining so I looked at drain hose underneath the sink and noticed garbage disposal was new removed hose and the garbage disposal still had the plug installed knocked it out tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ
Near Lorain, OH 44052
Angel
Job Details:
09/27/2023
Cc that unit had frost all over freezer food and started thawing out because she had a lot of food in it but after she cleaned off everything and emptied out the freezer and not have it overly packed it started cooling back up. Verified temps and freezer was a 8* and ff section at 39*. Explained to her right now temps are good it must of been because of having it overly packed the door wasnt closing and had poor airflow. Recommended her to keep freezer at 70% full at max and to make sure freezer door gets opened from center not the side and always make sure door is closed properly opt test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF
Near Avon, OH 44011
Angel
Job Details:
09/27/2023
"Cc that unit is not cooling as should. Took temps and freezer was at 17*, customer states he doesnt have issues with ff section but hes been having a freezer issue for the past 3 months but unit will get cold and than later on thaw out food than freeze again, checked evaporator frost pattern and it didnt have a good frost pattern only in The beginning of inlet lines.; ordrng 1 5304534043 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Strongsville, OH 44136
David R
Job Details:
09/27/2023
"Cc loud whining noise coming when dispensing water. Could be air in line. Customer replaced filter 2 months ago and intermittently happening. Ordering dual valve, water lines, filter head. ; ordrng 1 W11482383 (Dual valve) and 1 W11579166 (Water line) and 1 W10394073 (Water line) and 1 W11482384 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MHW5100DW0
Near North Olmsted, OH 44070
Angel
Job Details:
09/27/2023
"Replaced pressure hose, pressure switch and drain pump ran a test cycle opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Strongsville, OH 44149
David R
Job Details:
09/27/2023
"Cc unit not cleaning, no draining, parts missing/broken, leaking water. Customer said other companies have come out and said warranty never fixed anything. Customer said other company was suppose to order parts and never returned. From water leaking, floor is warping, damaged, Found wash pump motor humming loud, spray arms clogged, drain pump is humming and drain hoses clogged. Worn gasket. Top rack was damaged from wheels breaking. Put all parts needed for repair.; ordrng 1 W10703867 (Heater) and 1 W11087376 (Pump wash motor) and 1 W10876537 (Drain pump) and 1 W11177741 (Gasket) and 1 W10837249 (Spray arm) and 1 WPW10498900 (Spray arm) and 2 WPW10082853 (Pivot)s and 2 WPW10508950 (Rack stopper)s and 1 W10913628 (Track) and 1 W10914507 (Track) and 1 W11027154 (3rd rack) and 1 WPW10545278 (Hose) and 1 8269144A (Hose)"
We serviced a
MAYTAG FREEZER
Model MZC31T15DW00
Near Columbia Station, OH 44028
David R
Job Details:
09/27/2023
"Cc deep freezer, compressor will go on and cut off in 30 secs. Tested Amps, reading 11.5 and then compressor cutting off, amps too high. Overloading. Replaced starter from t/s. Tested, good. Compressor running and cooling. Amps under 1. Good. Op Test Ok.; used 1 8201786 (STARTER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Willoughby, OH 44094
Dan H
Job Details:
09/27/2023
"Customer complaint that unit is leaking, confirmed, found unit leaking passed door seal, unit needs new door seal; ordrng 1 W11483553 (Seal)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details:
09/27/2023
"Customer complaint of grinding noise and now its not working, started normal wash cycle, lid locked and unit switched to done, found belt slipped off of pulley, reinstalled, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Painesville, OH 44077
Dan H
Job Details:
09/27/2023
"Customer complaint that fresh food section is too cold, freezer section temperature at 3 degrees, fresh food section temperature at 38 degrees, good frost pattern on evaporator, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Kingsville, OH 44048
Dan H
Job Details:
09/27/2023
"Customer complaint that unit is not starting, started normal wash cycle, lid locked, unit filled and began agitating, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID RANGE HOOD
Model KWCU465SSS
Near Shaker Heights, OH 44120
Manny
Job Details:
09/27/2023
"Cc fan making a thumping noise, verified and fan bearing are worn out and causing the noise, unit needs fan assembly, but discontinued ; ordrng 1 W10138389 (motor assy(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Cleveland, OH 44104
Manny
Job Details:
09/27/2023
Replaced icemaker and installed gasket. Opt test ok
We serviced a
MAYTAG WASHER
Model MFW9600SQ1
Near Cleveland Heights, OH 44118
Manny
Job Details:
09/27/2023
"Replaced control, valve and flow meter, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Willowick, OH 44095
Jason N
Job Details:
09/27/2023
"Cc unit not starting a cycle, lid lock seems to be broken Ran test cycle, found lid lock constantly trying to lock but will not engage. Unit will need lid lock assembly replaced. Quoted customer repair cost. Replaced lid lock using truck stock part. Cleared codes and ran test cycle. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS0
Near Cleveland Heights, OH 44121
Jason N
Job Details:
09/27/2023
"Cc unit building up ice on bottom of freezer and leaking water Found ice buildup on bottom of freezer, defrost drain clogged. Cleared ice from freezer section and steamed down drain tube to ensure good flow through. Op test good."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Warrensville Heights, OH 44122
Jason N
Job Details:
09/27/2023
"Cc unit not starting wash cycle.Started normal cycle, found no water coming in on cold side. Found supply valve turned off on wall. Turned valve on. Unit sensed, filled, and advanced to wash. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Jason N
Job Details:
09/27/2023
"Cc unit not starting, lights flashing Pressed normal cycle and start button. Closed door. Unit started properly. Canceled cycle to drain. Ran diagnostics, found codes 10-1 for dispenser electrical problem and 5-1 for door stuck open. Ran diagnostic cycle in entirety, all functions passed. Started a second cycle. Unit started properly. No issues found with unit at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Lakewood, OH 44107
Manny
Job Details:
09/27/2023
"Cc that the unit still no dispensing ice but that everything is working properly after last repair, verified unit not dispensing motor sounds like ins not engaging, remove bin and coupler too far back on motors treads, and trying to get the coupler, gets back on the treads by pulling turning the motor broke. Needs coupler and motor,; ordrng 1 241829001 (bar-drive) and 1 241816602 (motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW03
Near Lakewood, OH 44107
Manny
Job Details:
09/27/2023
"Cc unit building ice, verify and liner separation and cabinet warping Called techline spoke to Nate unit sent for review to be replaced; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Ashtabula, OH 44004
Dan H
Job Details:
09/27/2023
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HN-0
Near Westlake, OH 44145
Manny
Job Details:
09/27/2023
"Cc unit not heating and making a loud noise, customer turned unit on and magnetron making noise, hook to killawatt and pulled 5.39 amps, transformer out of range on primary windings, unit needs mag and transformer. Customer will not proceed with the repair ; ordrng 1 W11628655 (Transformer) and 1 W11402082 (Magnetron), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Westlake, OH 44145
Manny
Job Details:
09/27/2023
"Cc unit leaking from filter, verified and filter head is leaking and drain is clogged up, unit will need filter head, ; ordrng 1 W11451366 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Willoughby, OH 44094
Corina B
Job Details:
09/27/2023
Replaced the ui. Tested. Opt test ok.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Ashtabula, OH 44004
Dan H
Job Details:
09/27/2023
"Installed new belt and speed sensor, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details:
09/27/2023
Replaced front panel and leveled unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Wellington, OH 44090
David R
Job Details:
09/27/2023
"Cc squeaking noise. F7E5, F2E1 error. Grease leaking from gearcase. Will need new gearcase and slider.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Mentor, OH 44060
Jason N
Job Details:
09/27/2023
Cc unit needs freezer door replaced due to damageReplaced freezer door using customer supplied part. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Painesville, OH 44077
Jason N
Job Details:
09/27/2023
"Cc unit not spinning outCustomer states she ran a rug and it came out soaking wet at the end of the cycle. Advised customer unit will not balance properly if running a singular item and will not spin out if offbalance load is detected. Customer had a load of 2 rugs in cycle when arrived. Cycle was nearly done, so I let cycle continue to spin and drain. Unit ran through entire cycle and spun out properly. Unit is working as designed. Advised customer on load sizing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Painesville, OH 44077
Jason N
Job Details:
09/27/2023
"Cc unit door middle seal broken Confirmed mullion center mount is broken, mullion will need replaced. ; ordrng 1 WPW10624450 (Rail-mullion)"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Cleveland, OH 44114
Jason N
Job Details:
09/26/2023
Cc door hard to open Replaced strike and latch using customer supplied part. Door opens and closes properly and smoothly. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Euclid, OH 44132
Jason N
Job Details:
09/26/2023
"Cc unit leaving dark stains on clothingRan wash test cycle, all functions passed. Customer stated it seems to be oozing for the top of the basket. Pulled tub ring and inspected basket. Found several spots of what looks to be rust/corrosion around balance ring and spreading down outer basket.; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Willoughby, OH 44094
Jason N
Job Details:
09/26/2023
"Cc unit making a rattling noise intermittently Customer stated unit has not made the noise for a few days. Ran functionality tests on fans, damper, and compressor. No abnormal noises heard. Set unit back into cooling mode and observed for several minutes. No abnormal noises heard. Unable to duplicate noise complaint at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Willoughby, OH 44094
Jason N
Job Details:
09/26/2023
"Cc unit fault code f8e4Ran diagnostics, confirmed f8e4 for overflow. Checked drip tray under unit. No water in tray at this time. Ran wash test cycle, found when unit fills, it drips from the sump seal. Found ground wire was under sump when sump was installed causing gasket not to seal properly. Loosened sump and pulled wire out. Retightened sump. Ran wash test for several minutes, no leaks found. Op test good."
We serviced a
KITCHENAID RANGE
Model KSGB900ESS2
Near Mayfield, OH 44143
Corina B
Job Details:
09/26/2023
Replaced the bezel. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Elyria, OH 44035
David R
Job Details:
09/26/2023
"Replaced regulator, replaced main control, replaced spark module and replaced igniter. Checked ohms resistance to temp sensor 1085 at room temp, good. Let customer know can also offset temp by holding the down arrow. Offset to plus 5 for now. Let unit run, heat is cycling on and off properly. When changing temp unit is reaching temp settings, good. Tested unit heat, every time unit is good and reading correctly. Good. Unit is working properly. Op Test Ok."
We serviced a
MAYTAG DRYER
Model LDG8414AAE
Near Madison, OH 44057
Dan H
Job Details:
09/26/2023
"Customer complaint that unit is not heating, confirmed, found flame sensor open, installed new flame sensor from truck stock surplus, op test good ; used 1 WP338906 (Flame sensor) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details:
09/26/2023
"Gear case was really bad to get out had to cut the shaft with grinder in order to take it out Replaced gear case, belt and cam tested unit to make sure everything is good opt test good."
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Maple Heights, OH 44137
Bill
Job Details:
09/26/2023
"Changed igniter, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Perry, OH 44081
Dan H
Job Details:
09/26/2023
"Customer complaint that lid is not locking, confirmed, installed new lid lock, op test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Lorain, OH 44053
Angel
Job Details:
09/26/2023
Replaced control board and harness set temps to recommended and let customer know to put a bottle of water in freezer and when its frozen hes good to refill the unit with food opt test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW0
Near Lorain, OH 44052
Angel
Job Details:
09/26/2023
"Cc that door on bottom was coming off and they had flames coming out the bottom of door. Verified and found that there was grease buildup most likely causing the flame issue everything else looks good and the door on bottom the bracket is rusted out. Will need glass door panel which brings the bracket. Gave customer estimate and decided to leave as is for now if anything they will call back.; ordrng 1 WPW10535777 (Glass panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Amherst, OH 44001
David R
Job Details:
09/26/2023
Cc unit is making squeaking noise while filling for icemaker. Went through diagnostics and emptied icemaker. Had call for water and can hear squeaking noises while filling. Would replace both single and dual valve. ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (Dual valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
Marie V
Job Details:
09/26/2023
"Cc that unit did not cool on Saturday but now is freezing food and that the unit is continuously running . Took temps fresh food section at 42* and freezer at 3*. Full frost pattern on fresh food section evaporator same as freezer evaporator. . Ran diag step 2 on diag showing thermistor open. Verify thermistor and found connections was not connected all the way, causing unit to act up, replaced thermistor fromt T/S . Unit on recommended temps. Advice cust to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon Lake, OH 44012
Marie V
Job Details:
09/26/2023
"Cc that unit is shaking like crazy, plugged in unit and found 2 sheets where tangled on agitator, showed cust how to avoid issue. Tested unit. Working properly again. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near Chardon, OH 44024
Joe O
Job Details:
09/26/2023
"Cc: frosting in freezer, freezer light not working, cube and crush mixFound frost has disputed. Advised customer on loading. Found frost in light switch. Advised customer on ice dispenser. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Richmond Heights, OH 44143
Jason N
Job Details:
09/26/2023
"Cc unit leaking, cover loose in freezer, lights didnt work Customer stated lights started working by themselves, possible frozen condensation on door switch due to freezer door left open. Found fan grille loose in freezer. Reinstalled grille. Found leak in question is condensation that is forming on the rail mullion and dripping down to freezer gasket. Wiped off condensation. Turned humidity control on, advised customer they can leave this on. Advised customer on wine rack installation and placement. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Highland Heights, OH 44143
Jason N
Job Details:
09/26/2023
"Cc unit intermittently powering onCustomer stated again the unit has been out(not powering on) for the past few days. Pressed cycle button, unit powered on. Started wash cycle. Canceled to drain. Ran diagnostics, no codes stored. Called wp techline, John, based on all checks that have been done and that fact technician has not been able to duplicate issue, no suggestions at this time for repair."
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/26/2023
Cc that unit was making a loud noise after basement got flooded. Ran unit and found the grinding noise there hearing is the drive motor. Will need drive motor replaced, ordering part.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/26/2023
Cc that unit vibrates a lot and sometimes takes too long to start. Ran diagnostics and no error code than ran step 12 for an auto test and it passed as should. Customer is not use to this unit so I went step by step on how unit functions and how to get it to start shes a little better now on how everything works. Unit working as designed from every test I did.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mentor, OH 44060
Dan H
Job Details:
09/26/2023
"Customer complaint that sounds stopped working, confirmed, found audio turned off, turned on, op test good"
We serviced a
GE REFRIGERATOR
Model GSH22JSZBSS
Near Chardon, OH 44024
Joe O
Job Details:
09/26/2023
"Cc: ice build up in bottom of freezer, not making iceFound drain tube not seated properly. Re seated, Checked drain, Drain clear. Found ice maker on. Cycled ice maker. Ice maker cycled. Not filling. Fill tube plugged. Needs ice maker and water valveCustomer does not want to repair at this time; ordrng 1 WR57X33326 (Water valve) and 1 WR30X10093 (icemaker asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Avon Lake, OH 44012
Marie V
Job Details:
09/26/2023
"Cc that the floor in front of unit is getting damaged but cant find leak outside unit. Confirmed, took bottom panel off and found diverter has been leaking for a while. Unit will need new pump motor. Cust will buy new. ; ordrng 1 WPW10671941 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Mentor, OH 44060
Dan H
Job Details:
09/26/2023
"Customer complaint of f9e1 error, Confirmed, drain pump is working, ran diagnostics cycle, unit filled, unit drained, unit spun, unit completed test cycle, found wire to drain pump partially broken, repaired wire, op test good"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Solon, OH 44139
Brian M
Job Details:
09/26/2023
Inspected door found upper door frame sunken in further than customers fridge counter part. Used wood plank too show difference in gap in bowed door vs other freezer door I can stick a pen under gap. The fridge I can only get the pen tip in capNeeds door ; ordrng 1 W11233211 (dor-fmd)
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Solon, OH 44139
Brian M
Job Details:
09/26/2023
Cc of leak Found leak from drain pump Needs drain pump ; ordrng 1 W11458345 (Drain pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Newbury, OH 44065
Joe O
Job Details:
09/26/2023
Installed element. Ran auto test. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Brecksville, OH 44141
Bill
Job Details:
09/26/2023
"Changed display board, opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Warrensville Heights, OH 44128
Corina B
Job Details:
09/26/2023
"CC that the unit bounces when spinning. Confirmed. Found the suspension rods, weak. Will need new suspension rods. Customer does not want to repair ; ordrng 1 W11130362 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Warrensville Heights, OH 44128
Corina B
Job Details:
09/26/2023
"CC that the unit is leaning. Confirmed. Found the suspension rod has fallen. Will need suspension rods. ; ordrng 1 W10780045 (Suspension rods)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Sheffield Lake, OH 44054
Angel
Job Details:
09/26/2023
"Cc that unit is getting a lot of condensation inside unit. Verified and confirmed there condensation all around the top inner part of the ff section, found that the cabinet around the bottom has a big gap causing the issue. Called tech line spoke with Leon explained issue and sent him pictures of issue unit is not repairable going under review."
We serviced a
GE DRYER
Model GPD33EASK0WW
Near Lakewood, OH 44107
Marie V
Job Details:
09/26/2023
Cc that unit will not start. Confirmed press start unit starts then let got unit shuts off. Found belt broken. Replaced from surplus. Tested unit. Heating up properly. Op test ok; ordrng 1 WP40111201 (Belt)
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Rocky River, OH 44116
Manny
Job Details:
09/26/2023
"Cc unit squeaking, verified and needs pulley and back rollers, replaced with TS#4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Avon Lake, OH 44012
Manny
Job Details:
09/26/2023
"Replaced parts ordered, opt test ok"