Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GD25DIXHS00 "Installed new ice maker , op test good"

Near S Miles Rd, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Found error code f8e2 drain motor electrical problem and f1e2 control software issue when running diagnostic it will not drain cause both error are equal to same issue customer having ordering control and drain pump there is and issue with both parts following the diagnostic on service matter replacing both ; ordrng 1 W10724439 (pump-drain) and 1 W11305296 (cntrl-elec)

Near Pondside Dr, Avon Lake, OH 44012
Jason N.

Jason N.

WASHER MAYTAG MVWC425BW1 "Cc unit making noise in spin cycle.Ran auto test and calibration. All functions normal. Checked tub suspension, springs weak, unit needs suspension. ; ordrng 1 W10780044 (suspension)"

Near E 109th St, Cleveland, OH 44108
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS01 Cc: not making ice not dispensing water.Found water line kinked. Fixed water line. Op test ok

Near Milann Dr, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit will not advance to rinse and spin customer has to do that manually, ran diagnostics found f8e1(long/no fill) error code, barely any water entering unit, found supply valves mostly closed, opened, good flow through washers valves, now, op test good"

Near Butternut Ln, Warrensville Heights, OH 44122
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFHS2611LBLA Installed harness and control. Op test ok

Near Sandusky St, Conneaut, OH 44030
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHN0 "Customer complaint water not filling much, started Mirna, cycle unit filled wash motor not running, found sump asm failed, unit need sump asm; ordrng 1 W11087376 (pump&motor)"

Near W Park Rd, Cleveland, OH 44111
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFI2568AES "Cc unit freezing things in ff sectionChecked temps in ff and freezer, sections on ff reading 33-37. Freezer temp reading 3 degrees. Customer stated he had a carton of milk freezer on the lower shelf. Tested damper operation menu 121, damper operation good. Damper may be leaking cold air, ordering seal kit per Service pointer 4317470. Customer to call office to schedule when he has a date available for next service.; ordrng 1 W10295078 (cover)"

Near Crawford Rd, Cleveland, OH 44106
David R.

David R.

REFRIGERATOR KITCHENAID KRFF302EBS01 See other technicians PVR

Near Bunker Rd, North Royalton, OH 44133
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSC48FMS00 "Found same issue as last time as I’m reading the notes whirlpool tech line said cause is 16 years old It start to wear out the insulation around the suction line and some how letting warm air in call bj send him some picture he ask if I can call tech line one more time calling spoke to bruce; ordrng 1 WP2182381 (bimetl-def), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replace parts steamed out ice, op test OK"

Near S Cross Trail, Strongsville, OH 44136
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH32519HV Replaced user interface and control panel. Heated a cup of water. Optest ok.

Near Juneway Dr, Bay Village, OH 44140
David R.

David R.

DRYER ROPER RED4516FW0 "Customer complaint of long dry times.Inspected back of the dryer to make sure nothing was blocking it, clear. Went outside while the unit was running and fell no airflow coming outside. Took off vent to dryer And had the customer feel the airflow as well. On high unit was cycling up to 205° and a low was cycling down to 160°. Unit is working good. ,,,,Called Tech line and had information documented"

Near Laurel Ln, Olmsted Falls, OH 44138
Brian M.

Brian M.

COOK TOP JENN-AIR JGD3536WS01 Cc of unit keeps sparking Replaced wire harness Tested all burners OP TEST OK

Near Penny Ln, Chagrin Falls, OH 44023
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Installed gearcase, motor and components. Did not install control, customer said he never received, everything was in one box. There was no control in the box. Ran auto test and calibration. Op test good."

Near E 103rd St, Cleveland, OH 44104
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit didn’t work, said it’s been working past couple days after he unplugged it and plugged back in. Arrived today, unit functioning correctly. No error codes, ran service mode, good. Ran calibration, good. Looked underneath, good. Op test ok."

Near Kalvin Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found bottom frame damage is open like and inch apart it was deliver like that landlord said this unit is only two weeks old he said it probably had some to do with delivery but he wasn’t present to see it .took 3 pictures of damage calling whirlpool spoke to austin, unit can’t not be fix

Near Electric Blvd, Avon Lake, OH 44012
Corey L.

Corey L.

WASHER WHIRLPOOL WTW4816FW "Customer complaint washer leaking, ran diagnostics found f8e0 long fill no fill, cleared no evidence of leaking on unit, ran hot/cold water valves, no leaking drained water, no leaking observed"

Near Northcliff Ave, Brooklyn, OH 44144
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7000DW3 "The cabinet was dented. Took pictures of the dent. Advised cust to open the box when it comes. ; ordrng 1 W10676680 (cabinet), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Covington Pl, Avon, OH 44011
Brian M.

Brian M.

DRYER MAYTAG MEDB766FW0 Customer showed pop took pic Customer did not receive parts Found unit to be functioning properly but venting was poorly done by installers Advised on getting a different vent hooked up current one is all chopped up and crushed OP TEST OK

Near Maryland St, Reminderville, OH 44202
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT720PADW2 "Customer complaint that unit is not cleaning and making noise, placed glasses upright in rack, started normal wash cycle, glasses filled, incoming water temperature at 92 degrees, advised customer to run hot water in sink before starting, advised customer on proper soap usage and to use rinse aid, no unusual noises heard,unit is operating as designed"

Near Van Aken Blvd, Shaker Heights, OH 44122
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 Complaint of l2 error Replaced control board first Ran test cycle OP TEST OK

Near OH-303, Streetsboro, OH 44241
David R.

David R.

WASHER MAYTAG MVWC565FW1 "Cc unit not working. Unit full with water, drained all out. Main control error and Long Drain error. Drain pump not working. Used t/s pump. Tested. Ran calibration. Op test ok; used 1 W10876600 (PUMP-WATER) from stock"

Near Chesterfield Dr, Parma Heights, OH 44130
Corey L.

Corey L.

DRYER WHIRLPOOL GGQ9800PW3 "Installed door switch, op test good"

Near Timber Trail, Brecksville, OH 44141
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2611LB "Cc of no cool Found evap frosted over Ran a force defrost, found heater wire not seated in connector all the way and was arcing in the connector, pushed connection together and heater turned on Steamed the rest of frost out Unit started to cool and fan is moving Advised it may take up 24 hours to completely cool back down OP TEST OK"

Near Lor-Ron Ave, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW8500DC5 Top cabinet is smashed up. Front cabinet has small dent and scratch. Recorded pics. Will have to swap everything over. Ordering top cabinet part. ; ordrng 1 W10817363 (top)

Near Midway Blvd, Elyria, OH 44035
David R.

David R.

WASHER WHIRLPOOL WTW5600XW3 "Cc won’t turn on. Unit was displaying the time left in cycle when i arrived. No error codes. Went through service test, all components working, unit spinned and agitated and drained all water out. Went into manual mode to test components, water, spin, agitate, drain all check good. Unplugged unit, plugged in. Went through calibration. Ran normal wash. Op test ok. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near Kalvin Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC400XW3 Found friction on the basket was not spinning transmission was lock I try to spin it to unlock it wants I got it free I hear the transmission loud need a transmission ordering

Near Colorado Ave, Sheffield, OH 44054
David R.

David R.

DISHWASHER KITCHENAID KDTE204GPS0 "Replaced part, tested. Ran service mode, heater came on. Op test ok"

Near Cedar Branch Cir, North Ridgeville, OH 44039
Brian M.

Brian M.

FREEZER UPRIGHT FRIGIDAIRE LFFH17F3QWC "Recovered refrigerant Installed filter dryer and evap, Ran 28 inch vac for 20 min Recharged with 4.2oz of r134a Frost pattern returned Cooling as design OP TEST OK Advised it may take up to 48 hours to cool"

Near Sandy Lake Rd, Ravenna, OH 44266
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW0 "Customer complaint washer doesn’t agitate every time and sometimes won’t work after rinse, found f0e3 overload, cleared, could hear wash plate skipping during calibration but not spin or agitation tests, found wash plate bolt backing out, used locktite to secure bolt, op test good"

Near Shirley Ave, Maple Heights, OH 44137
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cc not cooling. Found evap cover covered with ice. Went into service test, defrost sensor open. Steamed out ice to check resistance, found sensor unplugged. Tested sensor, good. Plugged back in, display read pass test. Op test ok"

Near Taylor Blvd, LaGrange, OH 44050
Jason N.

Jason N.

WASHER MAYTAG MVWP575GW0 "Cc unit top lid separatingFound front panel clip came off, left side front panel hanging slightly. Reattached clip, tightened all screws on crossmember and front panel. Op test good."

Near Ormond Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT710PAHW1 Replace pump opt test ok

Near N Jefferson Blvd, Lorain, OH 44052
Corina B.

Corina B.

RANGE WHIRLPOOL WFG770H0FZ0 Replaced the control panel. Brought cooktop back for return. Optest ok.

Near Center Rd, Avon, OH 44011
Jason N.

Jason N.

DISHWASHER MAYTAG MDB8959SFZ0 "Cc unit not powering on/startingCustomer does not have a pop, said she bought an extend warranty, through Maytag, asked her if she could call them or forward that info to the office.Customer stated it only worked once then nothingChecked power in to control, 0v, checked power in to j-box, 0v, checked break in panel, flipped off then on, no change. Advised customer they need to contact electrician."

Near Locherie Ave, Euclid, OH 44119
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Installed freezer door slides. Raised freezer door 1/4”. Gasket making good contact all the way around. Freezer is packed full of product. Possible interference with door sealing. Op test good.

Near Tower Rd, Dorset, OH 44032
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed control board. Op test good. Advised customer to allow 24-36 hrs for unit to return to desired temps.

Near OH-193, Dorset, OH 44032
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CC that the unit is leaking on the left side. Cycled the ice maker and the dispenser for water. No leaks. Called BJ and said it could be the waterline inside the ff section leaking in the cabinet. Will need a new waterline and valve.; ordrng 1 WP67002743 (guide- wat) and 1 WPW10420083 (valve)

Near Edgepark Cir, Strongsville, OH 44149
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc water not getting into unit. Found no error codes, service test is good. Customer just wasn’t familiar with unit and showed customer how to use unit and different features. Customer also had drain hose directly on to ground. Advised customer that in owners manual need to have a stand alone pipe or drain hose same height as washer. Unit is good. Op test ok."

Near Oberlin Ave, Lorain, OH 44052
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint handle is very loose, confirmed, whirlpool sent a torx tool for customer to tighten but it uses an Allen head so they were unable, tightened handle, op test good"

Near Priday Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB855DC3 "Replace both control board and took core with me for return,opt test ok ran calibration and auto test"

Near S Lake St, Amherst, OH 44001
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced the ff door. Optest ok.

Near Elmbrook Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

DRYER MAYTAG MEDC465HW0 "CC that the unit is not heating. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked terminal block l1 to n 129 volts, l2 to n 0 volts. L1 to l2 0 volts. Will need an electrician. Optest ok."

Near Maydale Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW7000DW0 Found error code f0e5 off balance load and f0e3 over load and f9e2 water ring detected pump drive system problem and f2e1 stuck key delete error codes ran calibration and auto test pass but not draining all water out completely will need a drain pump but also found transmission leaking oil they will not fix

Near Hecock Ave, Lorain, OH 44055
Gabriel P.

Gabriel P.

HOOD WHIRLPOOL GXW7336DXS2 Found one dot of rust on top front hood to picture I won’t think they would cover that cause is cosmetic send picture to whirlpool have them the side told customer he will receive a call from office ; schdld next appmnt for 11/1 FRI !

Near Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB850WQ0 "Replace dryer kit,opt test ok"

Near Doe Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDK02CRBS0 Installed new part unit op tested good

Near Chapel Rd, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5800BW0 Found error code f0e0 no fault codes but is not agitating spin basket freely no noise on transmission but when took cover off from transmission found oil coming from transmission ordering ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)

Near Hilliard Blvd, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Cc unit ice maker making loud noiseCustomer stated ice maker making loud cracking noise when harvesting, he can hear it through his whole house. Ran manual harvest on ice maker multiple times and water fill test, both functions normal, no abnormal sounds. Unit is functioning as designed. Could not duplicate issue at this time. Called wp techline, no known issue for this type of problem, since could not duplicate, he did not have any suggestion for action. Documented only."

Near Paine Rd, Painesville, OH 44077
Dan H.

Dan H.

RANGE GE JS750SF1SS "Installed new control and oven temperature sensor , op test good"

Near Clay St, Thompson, OH 44086
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT720PADM2 Cc dishes not getting clean Found sump not running Installed sump Ran test cycle OP TEST OK

Near Crestwood Dr, Middlefield, OH 44062
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2266AEW "Customer complaint that freezer section temperature will jump up to 36 degrees and then back to 6 degrees an hour later, also unit is making clicking sound, and they get ice buildup on kitchen floor, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Taylor Rd, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 Replaced part. Ran service test. Motor turned and found home position. Water was called for. Op test ok

Near Butternut Ridge Rd, Oberlin, OH 44074
Brian M.

Brian M.

DISHWASHER JENN-AIR JDB1095AWW Cc unit not starting Found UI function working partly Start button and normal wash button not working Needs UI UI is no longer available

Near River Glen Dr, Novelty, OH 44072
Jason N.

Jason N.

OTR MICROWAVE MAYTAG MMV1174FZ0 "Cc unit not heatingRan heat test with kilawatt meter, unit drawing 5.7a. Confirmed no heat. Checked diode and cap, both checked good. Unit needs magnetron, part covered under warranty. ; ordrng 1 WPW10693025 (magnetron)"

Near Chelmsford Rd, Mayfield Heights, OH 44124
David R.

David R.

DRYER WHIRLPOOL WGD8500DC4 Replaced parts. Tested. Heated and cycled. Op Ted ok

Near Webster Rd, LaGrange, OH 44050
Dan H.

Dan H.

WASHER ROPER RTW4516FW2 "Customer complaint that unit is making a grinding noise, unit unplugged, plugged unit in, drain pump started, customer said that’s the noise,canceled cycle, ran diagnostics found f0e2(over suds condition detected) error code, all other components working, no unusual noises, advised customer to run clean washer cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"

Near E Erie St, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRSF505ESS01 Cc of freezing in back of fridge Ran diagnostics thermistors are working Ohmed fridge thermistor from board OP TEST OK Moved location of thermistor to a flat spot on suction line Steamed out evap Advised to watch

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good

Near Severn Ln, Wickliffe, OH 44092
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF300ESS00 I found the unit leaking upon my diagnostics I found the drain grommet clogged unit test good

Near Cresthaven Dr, Willowick, OH 44095
David R.

David R.

WASHER MAYTAG MVWX655DW0 "Cc wasn’t working correctly. Basket speed fault F7E1. Found washplate completely stripped. Can tell if gearcase splines are bad or not. All other components test good. Ordering washplate, gearcase, hub; ordrng 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10609480 (washplate) and 1 W10609549 (cap impeller) and 1 W10625252 (screw)"

Near Slate Dr, Berea, OH 44017
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 Cc of water on top of ff section Found droplets of water near vent holes Found left side of of door gasket no sealing and allowing warm air to seep in Fixed door gasket Advised to watch OP TEST OK

Near Woodmere Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit is not making ice, ice box fan is working, thermistor is good, ice maker harvested, ice maker filled, reset control, advised customer to monitor, if problem continues, unit will need new ice maker"

Near Bridlehurst Trail, Kirtland, OH 44094
David R.

David R.

WASHER WHIRLPOOL WTW5000DW1 Cc unit not stating. Long drain error. Found drain pump not working. Replaced from t/s. Tested in service mode. Op test ok; used 1 W10876600 (PUMP-WATER) from stock

Near Fry Rd, Middleburg Heights, OH 44130
Dan H.

Dan H.

REFRIGERATOR GE ZIS48NSE "Customer complaint that fresh food section is not cooling, fresh food section temperature at 40 degrees on coldest setting, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new thermostat , customer does not want new thermostat ordered or installed at this time"

Near Calley Ln, Novelty, OH 44072
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint of frost build up in freezer section, gaskets are all sealing, no air leaks in cabinet, unit is operating as designed"

Near Music St, Novelty, OH 44072
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DW2 Cc of error Found error stored of f6e3 and f6e2Replaced UI and control Ran auto test and calibration OP TEST OK

Near Hickory Hill Ct, Streetsboro, OH 44241
David R.

David R.

DRYER MAYTAG MEDC465HW0 "Cc long drying times. Checked fuses and thermostat and heater, all check good. Low Med High all work good. Put towels in on high, let cycle a couple Times showed customer. Unit is working properly. Op test test"

Near Basswood Cir, Strongsville, OH 44136
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 Customers pop did not show model number. Spoke to JS she stated to have him call kitchenaid to get a concession or Lowe’s to get a new receipt. Customer is going to get everything situated and call to reschedule; saved tckt

Near Richardson Rd, Conneaut, OH 44030
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW4 CC that the clothes are not spinning out. Found the gear case is not spinning freely.replaced the gear case from t/s. Ran a calibration. Started a spin cycle. Optest ok; used 1 W10811956 (CABRIO GEARCASE) from stock

Near Euclid Ave, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not cooling after unplugged it will cool until compressor shuts off then doesn’t turn back on, took some research but we got the pop, unit is plugged into a non grounded extension cord and sharing with gas range, compressor nor fans running, lights are on, room temp in both sections, cycled cooling lower to off then back on, compressor kicked on, similar issue on same model, faulty start dev, replaced with ts starter, op test good, advised customer to monitor the next 48 hours; used 1 8201786 (STARTER) from stock"

Near Willard Ave, Bedford, OH 44146
Corina B.

Corina B.

DRYER MAYTAG MEDC465HW0 CC that the unit will not heat. The terminal block were no missing the screws. Used terminal block from t/s. Unit is cycling properly. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock

Near Euclid Ave, Willoughby, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL WTW8500DC3 "Cc: LF error codeCustomer states unit will only work on normal cycle. Found error code f2e1(stuck key) no other stored codes. Ran auto test and calibration. Started a bulky/sheets load. Units filled, and washed. Unit functioning as designed. Op test ok"

Near Fairview Dr, Conneaut, OH 44030
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 Installed control. Unit is cooling. Advised customer to allow 24 hrs to cool. Op test ok

Near S Ridge Rd, Kingsville, OH 44048
Jason N.

Jason N.

RANGE KITCHENAID KODE300ESS00 Installed moisture gasket. Op test good.

Near Shannon Rd, Cleveland Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 "Cc: ice buildup in freezer, leaking behind refrigerator, not cooling in ff sectionFound rear wall of freezer frosted over. Customer cleared ice from bottom of freezer. Drain does not look frozen over. Temps in ff section at 66 degrees. Put unit into manual defrost. Heater pulling 450 watts. Unit is defrosting. Found ice on suction tube behind unit. Spoke o BJ he stated if the unit continues to run it will frost up the suction tube. Needs controlCustomer does not want to repair at this time"

Near E Center St, Conneaut, OH 44030
Jason N.

Jason N.

RANGE WHIRLPOOL WOD77EC7HS01 "Cc unit not working Customer stated oven not working since last visitFound unit demo mode turned on. Turned off. Ran bake test, op test good."

Near Monticello Blvd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHW0 The unit has f2e2 code user interface communications issue needs a user interface and main control the control board was never delivered to the customers home the user interface is needed though; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near W 59th St, Cleveland, OH 44102
Jason N.

Jason N.

DISHWASHER GE ZDT915SPJ0SS "Could not install drain pump, as the part packed in box was not a drain pump, but a dishwasher timer unit. Part number correct on box but wrong part. Need to reorder drain pump.; ordrng 1 WD26X22810 (variable drain pump)"

Near Woodbine Ave, Cleveland, OH 44113
Joe O.

Joe O.

WASHER MAYTAG MVWB766FW1 "Cc: won’t start, when it does start it won’t go through the cycleRan auto test. Unit stopped at test 16(agitate) lid lock fault came back. Lid not staying locked. Ran manual test for lid lock. Found lid is staying locked. And unit will agaitate. Needs control and lid lock; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)"

Near E Center St, Conneaut, OH 44030
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4855HW1 The units constantly draining I cannot access diagnostics needs a new control; ordrng 1 W11256099 (cntrl-elec)

Near E 117th St, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG A712 The unit isn’t leaking the leak is coming from a capped pipe out of the wall

Near Laureldale Rd, Shaker Heights, OH 44122
David R.

David R.

WASHER MAYTAG MVWB765FW1 "Cc Of noise. Took off agitator, and took out the Basket. Did not find anything loose or Missing. Ran test cycle while customer watched. Did not hear any rattling or anything that’s not normal. Op test ok"

Near State Rd, North Royalton, OH 44133
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Complaint of error Found stored error for long fill Ran manual test no water hookup in storeMechanically unit it functioning but can not verify if there is a water issue

Near OH-303, Streetsboro, OH 44241
Joe O.

Joe O.

RANGE GE JB650DF1WW Installed control and oven sensor. Ran test bake to 350 degrees. Op test ok

Near Aberdeen Rd, Madison, OH 44057
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found gap on left side Fz gasket. Steamed and also added Vaseline around gasket. Op test ok.

Near Montridge Ct, North Royalton, OH 44133
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8200YW0 "Cc unit dripping water inside unit after cycle and wet underneath top.Ran auto test, watched water fill through all cups and manifold. No extra water dispensing from any. Ran manual water valve test, water valve activation normal, turning on and off normally, no leak by. Advised customer there will be water right underneath top as that is where the fresh water manifold is located. Could not duplicate an issue at this time. Advised customer could be a water valve issue, quoted him for future reference, estimate only. Payed for both service on first pvr."

Near Mentor, OH 44060
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 Cc of unit flashing error Unit will not stop resetting its self and only was flashing f5 Needs control board EST only

Near Giddings Rd, Rootstown, OH 44272
Jeff M.

Jeff M.

WASHER WHIRLPOOL WET4024HW The unit is only getting 120 and maintaining 60 V while running customer needs an electrician

Near Acacia Cir, Lyndhurst, OH 44124
Corina B.

Corina B.

RANGE WHIRLPOOL GW397LXUQ07 Replaced the ui. Checked every number. Heated oven to 350*. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Lake Ave, Lakewood, OH 44107
Corey L.

Corey L.

DRYER MAYTAG MEDB765FW0 "Customer complaint dryer takes too long to dry clothes, started timed dry cycle, unit heats, vent is good to wall, customer stated the maintenance just cleaned it, advised customer the dryer is heating but the longer it takes for the moisture to escape the longer dry times will be"

Near Columbus Rd, Bedford, OH 44146
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507HPS00 CC that the unit is not cooling. Ff 58* Fz 8*. Found the evap fan is not running. Checked 9-2 9-3 12.7 dc volts. Will need a new evap fan. Office to order part ; ordrng 1 W11224591 (motor-evap)

Near Homewood Dr, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8040DW4 Replaced the water valve. Started a manual water test. Ran a calibration and a rinse and spin. Optest ok.

Near Lake Rd, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint freezer door was sticking and ice formed freezing drawer shut and when trying to open the door popped off, confirmed ice/frost build up in frz, door is taped shut, found liner has been cracked and anchor pulled from door, found slides failed, unit needs new slides and frz door, unable to provide proper pop, customer calling wpl trying to figure out another way since sears admitted to making a “dummy” id for that unit in their system without placing a new sticker on back confirming so, advised customer to reach us once they get proper pop, Door LW10341279, brackets W10625068 and W10625067"

Near Dorothy Ave, Garfield Heights, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL GHW9400PT4 "Customer complaint washer leaking, confirmed, found dispenser leaking dripping to base and leaking out of right side, dispenser 280198 no longer available, unable to repair"

Near Bryden Rd, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFC2290VEP0 "Customer complaint fridge is not cooling, fridge is empty at room temp with the cooling off selected, turned cooling on, fans are running compressor is not, start dev clicking, bench test to compressor passed, start dev failed, quoted to replace with ts part, ok, replaced start dev, op test good, advised customer to allow 24-48 hours four temps to adjust; used 1 8201786 (STARTER) from stock"

Near E 119th St, Cleveland, OH 44106
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WMH31017AW0 Found burn cord also bad magnetron customer does not want me to go any further with diagnostic she was going to buy a new microwave she just wanted to make sure it was the microwave not the out let charge service call only

Near Sunset Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW87HEDW1 "Found error code f8e1 no water entering basket also customer said is not drain right cause there is water staying inside boot explain her that the boot holes might be clogg correct issue anyway ran diagnostic auto test no cold water came out also try to pull unit forward and couldn’t drain hose is to short send pictures to brian senior tech he advise me to request two techs we don’t want to damage customer floors or cabinets or unit giving estimate on valve charge labor for both technician requested by bj also customer will be home in and hour she will call office to pay for repair ; ordrng 1 WPW10435242 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Erie Rd, Rocky River, OH 44116
Dan H.

Dan H.

RANGE GE JGBP35WEA3WW "Installed new igniter, op test good"

Near Signal Hill, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "CC that there is water leaking and the doors are rubbing. Found the rat door hinge is bent and the covers screw is stripped. Put water in the drain pan, no water leaking. No water to the unit. ; ordrng 1 WP8281196 (screw) and 1 WPW10248409 (door hinge) and 1 WPW10407158 (cover)"

Near Russell Ln, Cleveland, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ "Complaint no cool Found little frost on cap tube on Evap Tapped low side after finding 1.2amp on compressor Unit has a restriction Recovered refrigerant After removing drier tried blowing air through it no air flow restriction seems to be in filter Installed a filter dryer and process stub on compressor Recharged unit with 5.5 oz of r134a Unit is now getting an even frost pattern Advised to let cool for 48 hours before reselling it ; used 1 TJAF1200 (TUBE ), and 1 W10143759 ("

Near Nicholas Way, Kent, OH 44240
Joe O.

Joe O.

DRYER WHIRLPOOL WED4800XQ4 Cc: no heatFound unit receiving 120 l1 to neutral and l2 to neutral. But cannot find 240v. Tripped the breaker. Breaker did not want to stay in the on position. Found 240v. Unit started to heat. Advised customer to get an electrician to change the breaker. Unit functioning as designedCust has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.

Near W Main St, Geneva, OH 44041
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Parts were not here. Tightened the freezer handle. Optest ok.

Near Springwood Rd, Parma Heights, OH 44130
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit codes sudsRan diagnostics, found codes f0e2 for over suds. Checked pressure line, blew through, checks clear. Ran auto cycle, unit drain very slow. Pulled drain pump basket, found large fuzz all and lint. Removed and retested, op test good."

Near Nowlen St, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5NHGXMQ00 "Cc unit not making iceFound ice maker leaking into ice container, ice fill funnel blocked with ice, ice cube had flipped into funnel. Cleared ice from container and ice maker, found ice maker mold deteriorating, plastic coating coming off, suggested customer replace. Replaced ice maker using truck stock. Ran manual harvest test, ice indexed and filled, op test good.; used 1 4317943 (ICEMAKER), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near East St, Fairport Harbor, OH 44077
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAYM5 Installed new part unit op tested good

Near Gates Mills Blvd, Cleveland, OH 44124
Corina B.

Corina B.

RANGE KITCHENAID KODE500ESS02 Replaced the inner glass and frame. Optest ok.

Near Ledgemont Dr, Broadview Heights, OH 44147
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit op tested good

Near Waterfront Pl, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced ice maker, water valve, and filter cover. Set temperatures back to recommended settings. Optest ok. Placed water mat under unit."

Near Broadview Heights, OH 44147
Dan H.

Dan H.

FREEZER WHIRLPOOL EV188NYWS00 "Customer complaint that freezer is not cooling, temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator ; ordrng 1 WP4-81546 (evaporator) and 1 WPW10143759 (dryer)"

Near Butternut Rd, Chardon, OH 44024
Joe O.

Joe O.

DRYER GE GTDP490ED1WS Cc: start button not functioningFound knob for timer cracked and timer shaft rounding out. Needs timer and knob.Customer does not want to repair at this time

Near OH-307, Geneva, OH 44041
Dan H.

Dan H.

DRYER GE DHDVH52GF1WW "Customer complaint that unit only runs for 2 minutes then shuts off, started timed dry cycle, unit ran longer than 2 minutes, put wet towels in and started sensor dry cycle, unit heated longer than 2 minutes, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Pine Hollow Cir, Chardon, OH 44024
Corey L.

Corey L.

ICEMAKER KITCHENAID KUID508ESS1 "installed new compressor, held 29” vac for 15 minutes adding 5.75 oz of r134a at 3.5 oz the factory connection at aluminum condenser to copper blew the load unit needs new condenser, writing up parts for billing to collect from customer as before WP2313624; ordrng 1 WP2313624 (condenser)"

Near Lakehurst Dr, Cleveland, OH 44108
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHX2636TF0 Cc ice won’t dispense Found auger bar to be stripped out and moving freely can not get it off or tighten it will need new housing auger motor bar and solenoid because bar holds motor to plastic housing ; ordrng 2 240555005 (screw)s and 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 1 242303501 (housing) and 1 242305201 (housing cover)

Near OH-43, Kent, OH 44240
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FDAM Installed lights. Op test ok

Near Ogden Ave, Ashtabula, OH 44004
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5000DW2 Installed control. Lid still not locking. Installed lid lock. Ran auto test and Calibration. ran drain and spin. Op test ok; used 1 W11307244 (DOOR LOCK) from stock

Near Knollwood Dr, Ashtabula, OH 44004
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Customer complaint that unit is not cooling and making noise, evaporator is frozen solid still, tech forgot to clear evaporator on last visit, cleared evaporator , op test good"

Near Georgetown Ln, Madison, OH 44057
Brian M.

Brian M.

WASHER WHIRLPOOL WFW6620HC0 Installed shocked and springs and drawer Ran test cycle no leak Found unit to still shake but is no longer walking Customer is ok with the way it’s running now Ran test cycle OP TEST OK

Near Clay St, Jefferson, OH 44047
David R.

David R.

FREEZER WHIRLPOOL WRF555SDHV02 "Cc of temp. All thermometers check good. Raised temp in FF and Fz. Checked fans. Good, op test ok"

Near Gate Post Rd, Strongsville, OH 44136
David R.

David R.

DRYER MAYTAG MEDC215EW0 "Found bad thermal fuse. Try to replace with one on truck stop. Was bad, ordering out thermal fuse.; ordrng 1 WP3392519 (thermal fuse 15.40), used 1 WP3392519 (THERMAL FUSE) from stock"

Near Kimberly Cir, Oberlin, OH 44074
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED5000DW2 "Found seal on basket came off use adhesive glue to put it back on if it comes back out will need a drum ,other then that is working"

Near W 13th St, Lorain, OH 44052
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed drain hose, op test good"

Near Birmingham Ave, Painesville, OH 44077
Corey L.

Corey L.

DRYER WHIRLPOOL GGQ9800PW3 "Customer complaint dryer not working, confirmed, found door switch failed, unit needs new 3 wire dr switch ; ordrng 1 WP8066120 (belt switch lever), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Timber Trail, Brecksville, OH 44141
Joe O.

Joe O.

REFRIGERATOR AMANA ARS2664BC Cc: not dispensing waterFound water coming in to the connection at the bottom of the door but not coming out dispenser. Spoke to BJ. He stated because it’s a recurring issue he believes it needs a new door. advised the customer they can leave the door open and unplugged and it will thaw out the line. Door shows no longer available.Collected funds for job 340386

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Corey L.

Corey L.

WASHER MAYTAG LAT9704AAE "Installed hose, filled ex lrg cycle and drained, no leaks, op test good, placed water mit mat"

Near Countryview Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not spinning, ran diagnostics no error codes found, found wash plate stripped, found gear oil all over under unit, unit needs new gear case and wash plate, customer does not want repair ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Solon Rd, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR N/A KSSS42QMW01 "Installed inverter board. Inverter diagnostic blinking 4 flashes, compressor failure. Unit will need compressor.; ordrng 1 876765 (mtg kit) and 1 W10841139 (compressor) and 1 WPW10143759 (dryer)"

Near Camberly Dr, Lyndhurst, OH 44124
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 The squeak is coming from the wheels that the fridge sits on. I sprayed them with WD-40 on the wheels did not work recommended the customer to shim the fridge off the ground this model does not have any kind of locks to hold it in place

Near Foxcroft Pl, Painesville, OH 44077
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Cc unit making noiseCustomer stated unit making rattling noise then stops, he showed a video. Customer has unit venting through ceiling. Checked venting and damper operation. Damper operation normal, vent clean. Ran multiple heat op tests and fan operation tests. Could not duplicate any abnormal sound, unit functioning as designed. Customer not happy, doesn’t know why I’m not fixing anything, advised I can’t diagnosed solely based on a video on his phone, I need to reproduce the issue."

Near Meadowlawn Dr, Mentor, OH 44060
Brian M.

Brian M.

DRYER MAYTAG MGDB835DW4 Installed control op test no good Was getting proper voltage to all fuses Called BJ for assistance had me run Down the wire Found the thermal cutoff on the backside of the burner to be open Replaced using truck stock OP TEST OK ; used 1 279769 (THERMAL CUTOFF) from stock

Near Sawgrass Ln, Middlefield, OH 44062
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Cc of vibration and unit walking Ran drain and spin with put a load found unit to shake a little adjusted feet and tightened bracket that holds front of washer to peddle stool Ran spin speed test with load in OP TEST OK

Near Allyn Rd, Hiram, OH 44234
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc of clicking noise when either spin/agitate. No error codes. Basket is able to spin freely. Took off basket to make sure nothing was underneath, good. Tightened 3/everything back down. Before all this agitator was already tight. Ran test 51/52. All components check good, no noise but normal noises. Ran a manual agitate, heard clicking. The styrofoam that is on the pressure hose is hitting up against the back cabinet, corrected and also put foil tape behind it. Tested. Good. Op test ok."

Near Oberlin Rd, Oberlin, OH 44074
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replace parts with Corina,opt test okay"

Near S Park Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW6500WW1 "Replace pump, opt test ok"

Near Muirfield Way, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"

Near S Park Dr, Avon, OH 44011
Corey L.

Corey L.

DRYER WHIRLPOOL WGD5000DW3 "Customer complaint there is a noise sometimes when operating, confirmed very light tap here and there during cycle, normal operating sounds, unit is operating as designed"

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Joe O.

Joe O.

RANGE FRIGIDAIRE FGET2765KFA Cc: upper oven off by 25-50 degreesCustomer states someone came out and replaced control and something else to fix issue and it’s still occurring. Ran test bake to 400 degrees. Found unit to be roughly 20 degrees off. Advised customer to allow 15 mins more for preheat. Op test okfunds collected on job 340385

Near Lenox-New Lyme Rd, Jefferson, OH 44047
Brian M.

Brian M.

RANGE MAYTAG MER6600FZ2 Cc that unit seems to take longer than expected to heat up and had issues when broiling Ran broil test found broil to be functioning Ran bake test to 350 and started a timer Unit pre heated to 350 In a 16 min period OP TEST OK

Near W High St, Mantua, OH 44255
Dan H.

Dan H.

WASHER MAYTAG MHW6630HW0 "Customer complaint of lo flo error, ran diagnostics found f8e1( valve failure) error codes, all valves open, drain pump is working, found drain hose inserted approximately 18” into drain stack corrected, installed new valves, op test good"

Near Herrington Drive, Aurora, OH 44202
Jeff M.

Jeff M.

RANGE KITCHENAID KODE507EBL02 Was not able to duplicate the issue unit tested good

Near Bratenahl Pl, Cleveland, OH 44108
David R.

David R.

REFRIGERATOR KENMORE 596.785738 "Cc of noise. Went into Service Test mode. Clicking coming from the start device on compressor. Ordering start device and capacitor.; ordrng 1 WPW10197428 (start relay) and 1 WPW10662129 (capacitor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ruggiero Dr, Strongsville, OH 44136
Corey L.

Corey L.

WASHER MAYTAG MVWB865GW0 "Customer complaint while washing some large bedding the washer made a loud like mechanical clicking sound, ran diagnostics, F2e1 stuck key, stuck key test passed, ran high and low spin, ran heavy and light agitation, no unusual noises, asked for items to wash, ran rapid wash with 3 bath towels and 7 hand towels, unit completed cycle, unable to duplicate the problem, unit is operating as designed, advised average load size for this unit is about 6-7 bath towels, only need 1-2 tbsp of he detergent"

Near Edgepark Blvd, Westlake, OH 44145
Corey L.

Corey L.

RANGE WHIRLPOOL WOD51EC0HS01 "Customer complaint of a f8e0 error code, confirmed found upper fan low fan speed fault, customer stated installers when testing said that error popped up and they should call but they have not seen error it’s been working fine, cleared fault, fans operating on low and high, started 350 bake upper and lower, unit heated to temps, no faults, unable to duplicate the problem, unit is operating as designed"

Near Prince Charles, Westlake, OH 44145
Jason N.

Jason N.

RANGE KITCHENAID KSDG950ESS1 "Installed cool blower fan. Ran bake test, fan operation normal, no abnormal noise."

Near Paw Paw Lake Dr, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5630HW0 Found error f0e5 off balance load and f0e2 over suds and f5e2 lock failure her complaint is that when washer show 1 minute it takes 20 minutes to finish cycle also clothes still wet calling tech line I believe it had some thing to do with her off balance load spoke to kerr he we won’t need to replace any parts is normal to do that when unit has and off balance load ask me to advise customer about how to load unit also found unit on a gfi advise her to change that to a 15 amp circuit

Near Detroit Rd, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL WTW4855HW1 "Cc not spinning. No error codes, put into test mode and when it started agitating it cut off. Checked outlet, 120 and then a minute or so later spiked up to 180v. And kept,on doing that. Was doing that throughout customers house, lights flickering on and off by themselves and electricity spiking up. Unit checks good. Customer will need to get electrician."

Near Grand Dr, Olmsted Township, OH 44138
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc freezing food in ff sectionRead temps in ff, some sections reading 31-33 degrees. Unit set at 40. called wp techline,Kathy, said make sure damper operation good, set freezer temp to 3 degrees, ensure customer not blocking airflow from damper. Advised customer to allow 24 hrs for unit to regulate."

Near Ramage Ave, Maple Heights, OH 44137
Jason N.

Jason N.

BEVERAGE CENTER KITCHENAID KBCS24RSBS04 Cc unit not cooling wellCustomer stated top section doesn’t seem cool enough for temp setting used. Confirmed upper section of unit warmer then setting. Very little airflow from top vents. Found evap frosted over. Ordering defrost timer and heater.; ordrng 1 W11230119 (heater) and 1 WPW10239390 (timer-def)

Near Annandale Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

WASHER WHIRLPOOL n/a Where the washer is located there’s a dryer stacked on top of it and it is packed into a closet it is absolutely cluttered recommend to the customer if they have maintenance I explain to them how they should clean the pump if they need our assistance the customer Hass to clean and make the unit accessible

Near Scranton Rd, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Cc: noise from damperRan diagnostics. Found damper making noise. Needs damper control; ordrng 1 WPW10594329 (control)

Near Nehls Park Dr, Wickliffe, OH 44092
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer complaint that unit is not dispensing ice, unit dispensed both cubed and crushed ice upon arrival, called whirlpool techline spoke to Bruce, suggested replacing ice bin no need for return visit customer can install ; ordrng 1 W11347840 (ICE BIN)"

Near Lenox Ct, Broadview Heights, OH 44147
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cc: frosting top middle of freezerCalled whirlpool tech line spoke to David. He stated to seal the whole liner to the cabinet, pull end caps seal underneath them. And replace the freezer door. Needs freezer door. Office to reschedule; ordrng 1 LW10803965 (dor-fip)"

Near Martin Rd, Kirtland, OH 44094
Brian M.

Brian M.

RANGE WHIRLPOOL WEG750H0HZ0 Cc that unit takes long to pre heat Ran test bake to 350 finished in 14 min Let unit cool down for a few minutes ran test bake to 400 finished in 6 min Let unit cool down a few more minutes ran test bake to 425 finished in 4 min At this time I can not duplicate a pre heat issue

Near Chamberlain Rd, Mantua, OH 44255
Jeff M.

Jeff M.

WASHER MAYTAG MVWC416FW1 As I roved the customer told me at the door that he fixed it he said it was not level.

Near Columbia Ave, Cleveland, OH 44108
Corina B.

Corina B.

RANGE WHIRLPOOL WFG770H0FZ0 CC that the top panel is dented. Will need the top panel. Brought cooktop back for return ; ordrng 1 WPW10318550 (panl-cntrl)

Near Center Rd, Avon, OH 44011
Corina B.

Corina B.

WASHER WHIRLPOOL WFW6620HC0 CC that the clothes are coming out with holes or snags. Checked the drum no ruff spots. Called t/l to run a sock around the drum. When using a sock the sock would snag on the holes. Will need a new drum. ; ordrng 1 W11287251 (OUTER TUB)

Near Willow Run, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFTR1821QB6A "Cc unit not coolingCustomer had unit unplugged, plugged in, unit running, checked frost pattern. Evap cover and evap covered in insects and insect eggs. Evap tubes corroded, insects caused refrigerant leak, no frost pattern. Snapped pics. Customer stated he was in hospital for a month and came back to the unit not operating correctly, he said everything in the unit went bad. Unit will need sealed system evap, compressor, and evap fan motor. Customer said he will clean out unit before repairs. Advised customer warranty may or may not cover ; ordrng 1 240550942 (compressor) and 1 242077705 (MOTOR) and 1 5303918274 (evaporator kit) and 1 WPW10143759 (dryer)"

Near Mendota Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL MRT118FFFH04 The unit was not displaying any issues I could not duplicate in issue unit tested good

Near W 58th St, Cleveland, OH 44144
Joe O.

Joe O.

DISHWASHER KITCHENAID KDFE104DSS0 Cc: not washingUnit is filling not washing. Found sump receiving proper power. Needs sump assemblySpoke to BJ he stated not to charge shipping because it’s a normal truck stock item; ordrng 1 WPW10605057 (pump and motor assy16426)

Near E 290th St, Wickliffe, OH 44092
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Cc of noise hen running Found squeaking coming from dryer vibrating on washer when washer is spinning out Advised on getting foam placed under dryer feet to dampen the noise OP TEST OK

Near Lor-Ron Ave, Kent, OH 44240
Dan H.

Dan H.

ICEMAKER WHIRLPOOL GI15PDXZS1 "Showed customer how to run automatic clean cycle, unit is operating as designed"

Near Broadview Heights, OH 44147
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 The unit Had a off balance code i cleared the code re-calibrate the machine unit op tested good. I explain to the customer the proper loading use procedures

Near Lucerne Ave, Parma, OH 44134
Dan H.

Dan H.

DISHWASHER WHIRLPOOL GU2455XTSS3 "Customer complaint that unit is noisy and not filling with water, confirmed, found the water turned off, turned water on, unit filled, op test good"

Near Brookhaven Dr, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1030XTXS1 "Customer complaint dishwasher moldy, confirmed found mold build up in sump asm, unit is leaning forward and not enough water is entering unit to properly wash, advised customer install dishwasher level, unit has sub floor the front legs got pushed behind, quoted for sump replacement W10806705, customer does not want repair at this time"

Near Stoneybrook Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WFW5620HW0 "Replace hmi console old one had a burn spot with the diagnose of page 14 test 2 for error code f6e1 No communication from the HMI detected by ACU.found no issue with control did not think it need it to be replace advise customer for next time we show up for any repair we will bring two techs cause is a stack unit,opt test ok ,took core with me for return"

Near Brooke Ln, Bay Village, OH 44140
Brian M.

Brian M.

DISHWASHER GE DDT595SSJ2SS Cc unit will not power on Found wire nut not connected correctly to house supply line Tightened wire nut Unit powered on Ran test cycle OP TEST OK

Near Greenbriar Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Found error code f7 e6 motor fault and f7e7 motor unable to reach target rpm pulley on motor is loose feels like shaft broken ordering motor and capacitor ; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAP )

Near Falcon Crest Ave, Avon, OH 44011
Brian M.

Brian M.

DBL WALL OVEN JENN-AIR n/a Cc of no bake in the upper oven Found unit not getting 120v from yellow side of relay Needs upper relay board Relay is no longer available

Near Navajo Trail, Solon, OH 44139
Joe O.

Joe O.

COOKTOP GAS KITCHENAID KGCC506RBL03 Went to install harness. Found screws seized in burners. Advised customer if the screws strip the holders and screws may need to be replaced. They did not want to continue with the repair. Spoke to BJ. He stated that if they did not want to continue to take the parts and advise them we will contact them about a refund.customer does not want to continue with repair.Office to contact about refund.; saved tckt

Near Strathaven Dr, Highland Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Recovered refrigerant, replaced evap and drier, pulled 28”vac w/ pump, watched, good, charged 4.8 oz r134a, unit cooling, pressures good, op test ok"

Near MacBeth Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED6620HC0 The unit was unlvl. Relvl the unit op tested good

Near W 12th St, Cleveland, OH 44109
Dan H.

Dan H.

DRYER WHIRLPOOL WED7000DW1 "Installed thermal cut off kit and handle, op test good."

Near Torrington Ave, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABB1921BRW00 The unit has no Freon in the unit customer states the unit never got cold when they dropped it off and plugged it in. Needs a filter dryer and charged customer does not want this repair they want it replaced. ; ordrng 2 WPW10143759 (dryer)s

Near Warrensville Center Rd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR GE GFE28GSKDSS Installed condenser fan ran diagnostics. Tested fans Op test ok

Near Longspur Rd, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR MAYTAG MRT311FFFH00 Cc of water dripping into fridge Found evap frosted at the vent holes Found issue being causing by door gasket not sealing on left hand side Steamed out evap and steamed up gasket to reform it to its originally positions

Near Baldwin Rd, Solon, OH 44139
Jason N.

Jason N.

REFRIGERATOR AMANA AFI2539ERM03 "Cc unit door clip came offFound mullion flipper top mount tab came off, mullion not able to flip. Reattached , and tested. Op test good. Advised customer how to open and close doors correctly to ensure flipper moves correctly."

Near Farmington Dr, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Found freezer panel in the back vibrating took out and try to blended some way put back together did not found no ice buildup around fan it was clear advise customer to not put anything against back,opt test ok"

Near Timberlane Dr, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed water valve, ran ice maker manual harvest. Ice maker indexed and filled with water. Raised freezer door 1/4” to ensure hitting freezer light switch properly. Op test good."

Near Saybrook Ave, Garfield Heights, OH 44105
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW2 "Cc unit not startingCustomer doesn’t have hard copy pop, bought unit online, someone else has the pop. Ran entitlement for date, contacted HB whether to proceed. She gave me the go ahead. Advised customer to forward the online receipt to the office.Ran diagnostics, Found code f5e2 for lid lock. Ran manual lid lock, confirmed lid lock fault. Replaced using truck stock. Ran lid lock and auto test, all functions passed, op test good,; used 1 W11307244 (DOOR LOCK) from stock"

Near Chagrin Blvd, Beachwood, OH 44122
Joe O.

Joe O.

DRYER MAYTAG WED49STBW1 Installed listed parts. Op test ok

Near Broadmoor Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that unit is leaking water, found leak at compression fitting on supply line, advised customer that they needs a plumber to repair supply line, unit is operating as designed"

Near Lake Rd, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL KFIS25XVMS9 Replaced part. Programmed. Heard compressor come on. Give you 12-24 hours to get back to normal temps. Op test ok.

Near Wildwood Ln, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, replaced comp,Evap and drier, pulled 28”vac w/ pump, watched, good, charged 3.7oz r134a, unit cooling, pressures good, op test ok"

Near Chestnut Ln, Amherst, OH 44001
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer is not filling with much water, ran diagnostics no faults, hot/cold valves checks pass, stated wash cycle, unit filled and advanced to wash, advised customer this unit senses the load size and will put in just enough water needed to clean clothes, customer does not believe so little of water could clean the clothes, unit is operating as designed"

Near Bennington Ave, Cleveland, OH 44135
Brian M.

Brian M.

DRYER WHIRLPOOL WED95HEXW0 Cc of noise Found noise to be idler pulley Replaced using pulley kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Woodbury Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSO42QTX02 In the process of removing the motor harness pins broke off in the plug and wires broke off of the plug there is so much corrosion the unit is not repairable I cannot order the harness separate from the door and the door is discontinued reimbursed customer the money of the motor only

Near Eagle Point Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW1 CC that the unit shakes through out the cycle. Cust had a load of towel started when arriving. It was on the rinse and spin cycle when arriving. When going into a spin cycle the suspension rods are getting worn. ; ordrng 1 W11130362 (suspension)

Near State Rd, North Royalton, OH 44133
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDC20FVSS3 "Cc unit not drainingChecked chopper blade assembly. Found several pieces or plastics covering strainer. Removed and reassembled. Ran wash test and then cancel drain several times. Drain pump intermittent issue, unit needs drain pump. Customer not repairing at this time, estimate only."

Near S Woodland Rd, Shaker Heights, OH 44122
David R.

David R.

COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Replaced part. Tested. Op test ok

Near Rice Rd, Amherst, OH 44001
David R.

David R.

RANGE WHIRLPOOL WFG320M0BW2 "Cc broil not working. Turned broil on, came right on at 525. Cycled on and off. Let customer know how unit works. Everything test fine. Op test ok."

Near Overlook Dr, Grafton, OH 44044
Dan H.

Dan H.

SXS REFRIGERATOR JENN-AIR JSC24C8EAM00 "Customer complaint that freezer section is not cooling, freezer section temperature at 74 degrees, fresh food section temperature at 68 degrees, found a leak in fresh food section evaporator, recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3 oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Clifton Pointe, Lakewood, OH 44107
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRSC503EBS01 "Cc: not dispensing ice, ice cubes sticking togetherAuger motor will not engage. Found auger motor not receiving proper power. Needs control and auger motor. Customer wants last appointment.; ordrng 1 W11172798 (cntrl-elec) and 1 W11202789 (motor)"

Near Garrison Rd, Ashtabula, OH 44004
Brian M.

Brian M.

DOWNDRAFTVENT GE ZVB36SH1SS Cc unit won’t go up or down Found motor arm to jump position and got caught under unit Removed arm and put it in correct position Ran multiple up and Downs OP TEST OK

Near Faraway Tr, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

OTR MICROWAVE JENN-AIR JMV8208CS0 "The microwave needed new interlock switches. Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Meadow Wood Blvd, Lyndhurst, OH 44124
Corey L.

Corey L.

WASHER MAYTAG MVWB850YW0 "Customer complaint small amounts of water leaking every cycle, confirmed found evidence of water leaking and sitting on rim at the base of the unit and dripping onto the floor, all hoses checks pass, found sp W10545059A pertaining to this issue, ordering dispenser with new drain port; ordrng 1 WPW10187307 (dispenser)"

Near Champion Ave, Cleveland, OH 44111
Joe O.

Joe O.

RANGE GE JB650DF1WW "Cc: not heating properly, f2 error codeFound both elements receiving proper power. And elements are on. Found oven probe at room temperature at 1100 ohms. Ran bake to 350. Unit said it was preheated. Tested temperature. Found unit only at 138 degrees. Needs control and oven probe.; ordrng 1 WB21X22134 (sensor asm1839) and 1 WB27T11487 (range oven control b15940), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aberdeen Rd, Madison, OH 44057
David R.

David R.

DRYER WHIRLPOOL WGD8500DC4 "Cc no operation. Checked outlet, 120. Unit came on some buttons didn’t function and turned back off by itself and now won’t turn back on. Unplugged and plugged back in, unit not turning on at all. Followed tech sheet, fuse and thermal cutoff seem to test fine. Ordering control and UI, fuse and thermal cutoff. ; ordrng 1 W10909685 (fuse-thrml) and 1 W11158453 (cntrl-elec) and 1 W11158455 (panel-cntl) and 1 WP8573713 (thermal cut off fuse)"

Near Webster Rd, LaGrange, OH 44050
Joe O.

Joe O.

DRYER FRIGIDAIRE FAQE7011KW0 "Cc: not turning onFound limiting thermostat on exhaust open. Needs limiting thermostat ; ordrng 1 134711401 (limiter1636), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shelly Dr, Madison, OH 44057
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB850WQ0 "Found idler pulley warped ordering dryer kit I had a package deliver to my house but forgot to load it this morning so ordering parts needed ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Doe Dr, North Olmsted, OH 44070

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