We serviced a
MAYTAG WASHER
Model MVWB766FW
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/13/2021
"Installed gearcase and components. Ran auto test and calibration. No abnormal sounds, all functions passed. Op test good."
We serviced a
MAYTAG RANGE
Model MGRH865QDS1
Near Ashtabula, OH 44004
Joe O
Job Details: 12/13/2021
Installed igniter. Ran test bake. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Lorain, OH 44053
Angel
Job Details: 12/13/2021
"Cc thats she was concerned that unit is not filling up or working how it should. Ran diagnostics found no error codes ran a auto test and passed also ran a normal cycle to make sure it senses, fills and agitates how it should and passed. Also looked underneath unit and looked good no leaks or anything out of the usual. Unit as of now working as designed. Opt test ok."
We serviced a
JENN-AIR WALL OVEN
Model JMW2427DS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/13/2021
Cc f2e1 Replaced UI Ran test bake to 350 Ran microwave test OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM2
Near Olmsted Falls, OH 44138
David R
Job Details: 12/13/2021
"Cc unit not draining. Found check valve spilling water back into unit and drain pump just pulsing not spinning correctly. Ordering drain pump and hoses.; ordrng 1 WPW10348269 (Drain pump) and 1 WPW10545278 (Hose) and 1 8269144A (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Parma Heights, OH 44130
Gabriel P
Job Details: 12/13/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/13/2021
"Replace control,opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, OH 44077
Jason N
Job Details: 12/13/2021
"Cc unit frosting in back of ff section.Confirmed ff evaporator frosted over. Ran force defrost cycle on ff evaporator. Checked power out to ff defrost circuit, 121v from p1 orange to p2 yellow. Board is good, unit needs defrost circuit. ; ordrng 1 WR50X10108 (Bimetal) and 1 WR51X10132 (Defrost heater)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/13/2021
Installed OWI sensor. Ran diagnostics cycle. Unit advanced through and drained out properly at the end. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44111
Gabriel P
Job Details: 12/13/2021
Found defective actuator replace from t/s opt test ok ; used 1 -W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Roaming Shores, OH 44084
Joe O
Job Details: 12/13/2021
"Cc: intermittently not startingCustomer stated they will start the unit then it will spin for a second and shut off. They stated it is intermittent. Found error codes f5e1(lid is up fault) f0e3(over load) f2e1(stuck key). Ran auto test. Ran normal cycle, unit is sensing lid. Needs control and lid lock; ordrng 1 W10810403 (lid lock assy) and 1 W11182868 (cntrl-elec)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Strongsville, OH 44149
David R
Job Details: 12/13/2021
"Cc unit lights are working on top FF. Found bad FZ light. Gave estimate to customer estimate, customer calling kitchen aid. Customer paid SVC only ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Conneaut, OH 44030
Dan H
Job Details: 12/13/2021
"Customer complaint that oven is not heating, confirmed, found igniter not arcing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP9758079 (Igniter)"
We serviced a
WHIRLPOOL STACKED W/D
Model WET4027HW0
Near Conneaut, OH 44030
Dan H
Job Details: 12/13/2021
"Customer complaint that unit would not drain or spin, found outlet burned(see pic), unit is only receiving 120vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Marie V
Job Details: 12/13/2021
"Replaced control board, op test no good. Called whirlpool tech line they had me verify eyebrow control Ui, found out that unit will need Orion board. Cust said that the freezer ice maker stopped working but the fresh food section was working good. Ordering ice maker.Brought core for return ; ordrng 1 W10893939 (Control UI with switches) and 1 W11164517 (Orion board) and 1 W10898289 (Ice maker freezer)"
We serviced a
MAYTAG RANGE
Model MER5765RAQ
Near Chardon, OH 44024
Corina B
Job Details: 12/13/2021
CC that the oven takes a long time to preheat and the front right burner does not work. Confirmed. Checked the switch 240 volts on h1 and h2. Heated the oven to 350* wait 20 minutes. Temp is 350*. Will need a burner. ; ordrng 1 7406P368 (Burner)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Novelty, OH 44072
Joe O
Job Details: 12/13/2021
Cc: not cooling freezer sectionFound unit is in a unseated garage. Advised customer unit is designed to be in a room temperature environment above 55 degrees. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269FRZ05
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/13/2021
Cc: no water no iceFound filter not seated correctly. Re seated filter. Found unit has low water pressure. Customer stated unit on ro system. Advised customer ro can cause low pressure. Cycled ice maker. Ice maker filling but has low pressure. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Willoughby, OH 44094
Jason N
Job Details: 12/13/2021
"Cc unit cycle time not advancing correctly, and not spinning out clothing. Customer stated unit cycle times will change after starting the cycle. Advised that is normal for these units, they will adjust cycle times based on sensed load. Ran diagnostics cycle. All function passed. Ran spin and drain with wet towel load. Load spun out properly, good spin speed. All functions working properly at this time."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lorain, OH 44052
Angel
Job Details: 12/13/2021
Cc that unit is sensing and than finishes quickly. Verified and unit was not powering on found that power cord on outlet is kind of loose causing that issue and also it is not on its own dedicated circuit got it to power on and ran diagnostics and found error code F5E4 lid not opened between cycle. Tried running unit and it only stays flashing on sensing. Called tech line and spoke with steve explained issue and said that the unit will have to be installed properly and be on its own dedicated circuit as well for us to properly verify unit. Explained to customer and said he will see what can do.Opt est ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2021
"Installed new air damper, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/13/2021
"Replace control and harness,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/13/2021
Customer show me a digital thermometer temp advise her not to use that kind cause it wont give the proper temperature told by whirlpool also when diagnosing unit it was in defrost mode had to wait till it start cooling so I can see the frost pattern on evaporator and no frost only a little on top also the wattage is to low is at 63.9 call bj he wants me to replace evaporator and dryer filter ; ordrng 1 W11407409 (Evaporator) and 1 W11490399 (Filter)
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2021
"Customer complaint that unit is not spinning properly, ran drain and spin cycle, unit spun and reached high speed spin, unit needs filter basket cleaned out, cleared, op test good"
We serviced a
KITCHENAID RANGE
Model KODE500ESS02
Near Chardon, OH 44024
Corina B
Job Details: 12/13/2021
"CC that f2e1 comes up when running both ovens for a long time and one is at a higher temperature. Ran diag F2e1 stuck key f6e9 Oven appliance manager - lost communication (lower oven), f6e6 Oven appliance manager - lost communication (main/upper oven). Upper and lower cooling fans are working. Called t/l. To make sure the doors are not propped open when running or when cooling down. Checked the gaskets good. Checked the vent, good. Checked the harness for the ui and its not touching the ui other then being connected. Replaced the controls. Harness is good. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Solon, OH 44139
Brian M
Job Details: 12/13/2021
"Cc of noise Found noise caused by idler pulley Advised on belt and pulley replacement ; ordrng 1 WPW10547292 (pulley-idr) and 1 WPW10136934 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Solon, OH 44139
Brian M
Job Details: 12/13/2021
Installed heater
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Garfield Heights, OH 44125
Manny
Job Details: 12/13/2021
"Cc unit not cooling in RC, frosted in the FC and doors not sealing. Found door hinges loose causing the door to have a gap allowing warm air in the freezer and frosting over. Steamed freezer and gaskets, fasten hinge screws, door sealing good air flow and good frost pattern. Opt test ok"
We serviced a
JENN-AIR COOK TOP
Model JED3430GB01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/13/2021
"New cooktop has a chip in the corner. Took picture. Cust is getting new countertops, wants to wait until the countertops are in. Will call the office to reschedule appointment ; ordrng 1 W11476176 (Cooktop)"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Strongsville, OH 44136
David R
Job Details: 12/13/2021
"Customer had POP. Cc racks drop in oven cavity. Confirmed, checked and racks when putting something on, racks will fall down. Looks like cavity is bowed out on the right side in middle, rack will fall. Cavity is bowed in middle, cavity cannot be repaired. Called techline, documented, techline putting in review for exchange, customer will be contacted by warranty.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Streetsboro, OH 44241
Brian M
Job Details: 12/13/2021
Cc of slow ice production Found unit to be full of ice Replaced icemaker per customer requested
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Willowick, OH 44095
Jason N
Job Details: 12/13/2021
"Cc unit not starting Customer stated they have been having trouble with door recently, have to push door hard or slam door to get unit to start, now unit will not start at all. Checked door switch, reading open on both sides. Unit needs door switch. ; ordrng 1 WE04X28977 (Door switch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Westlake, OH 44145
Gabriel P
Job Details: 12/13/2021
"Replace both tracks,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAB00
Near South Euclid, OH 44121
Corina B
Job Details: 12/10/2021
"CC that the unit is leaking, no water pressure. Confirmed. Removed the filter non oem filter. Found the housing leaking water. ; ordrng 1 W10862460 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/10/2021
"CC that the unit is not working. Confirmed. Found the water turned off to the dishwasher. Turned the water on unit started. Found the upper wheel and the stops missing. ; ordrng 2 WPW10082861 (Stop)s and 1 WP8575897 (Tub wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Lorain, OH 44053
Angel
Job Details: 12/10/2021
Customer complaint washer is not washing there clothes. Ran diagnostics and did a manual agitation and would not agitate shifter was out of place. Replaced with new shifter ran calibration and auto test. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, OH 44011
Gabriel P
Job Details: 12/10/2021
Replace harness and icemaker cycle but no water check voltage going to valve and confirm is good need valve as well customer will buy himself then I will install it
We serviced a
MAYTAG WASHER
Model MVWB850YG1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/10/2021
Found no issue with unit advise to monitor
We serviced a
FRIGIDAIRE RANGE
Model FFGF3024SSB
Near Perry, OH 44081
Dan H
Job Details: 12/10/2021
"Installed new door capacitor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/10/2021
Cc that unit is not cooling. When i arrived unit was unplugged and doors opened because those were the instructions that customer was given. Explained to her that it is hard for us to diagnose the unit this way because we really wouldnt know the temperatures if it was a defrost or control issue. So i turned unit on waited for a couple of minutes to see if the unit would build up a frost pattern and it had half way of frost also checked temperatures and were set at 5* so changed it to 0* waited for a couple more minutes and it did unit had frost pattern all around. Explained to customer that unit is working as should and to monitor for now because everything is working as should if anything to call us back and to leave the unit plugged in. Opt test ok.
We serviced a
GE DISHWASHER
Model ZDT915SPJ0SS
Near Roaming Shores, OH 44084
Jason N
Job Details: 12/10/2021
"Cc unit not draining Ran drain pump manual test cycle, pump running but not draining water out of sump. Pulled drain hose apart at connections, pump will still not drain. Unit needs drain pump. Not showing in stock at Marcone, office to contact customer with next service date, ; ordrng 1 WD26X22810 (Drain pump)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW4
Near Painesville, OH 44077
Joe O
Job Details: 12/10/2021
"Installed magnetron, diode, and bulb. Tested. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Valley View, OH 44125
Corina B
Job Details: 12/10/2021
CC that there is a rattling noise when its running. Confirmed. Found the idler pulley rattling. Replaced the dryer repair kit. Started a cycle with towels let run for 10 minutes.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44135
Manny
Job Details: 12/10/2021
"Cc unit smells like burning, removed terminal block cover and found burned paper on terminal block and power cord is melted. Used T/S PT500L and 279320, ran normal cycle opt test ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CS1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/10/2021
"Found defective interlock replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Ashtabula, OH 44004
Dan H
Job Details: 12/10/2021
"Installed new evaporator fan motor and blade, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Chardon, OH 44024
Jason N
Job Details: 12/10/2021
"Cc unit not powering onChecked power up to main control, checked good at 119v. Unplugged UI from main control, closed door, drain pump turned on. Unit needs UI control. ; ordrng 1 W11368911 (Interface control)"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Cleveland, OH 44120
Manny
Job Details: 12/10/2021
"Cc unit not lighting and when it does has low gas and LB valve is seized, unit will need manifold assembly with valve and switch harness, also need gas valve and regulator. Customer will not proceed with the repair.; ordrng 1 WPW10518493 (valve-gas) and 1 WPW10204706 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF368LEPW
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/10/2021
"Cc oven wont light , have to light it by hand sometimes. Place unit in a bake, igniter clicking but no ignition, pull out warmer drawer drain found cast iron pan in the drawer. Try a bake again with the drawer out unit igniting, push drawer back in igniter just clicking, rearrange the pan in the drawer try a bake and good ignition, ran bake about 7 times to verify unit is igniting. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/10/2021
"Cc unit codes f2e1 Customer states unit will occasionally codes f2e1 when running a bake. Replaced console and main control using customer supplied part. Ran bake test on both ovens to 350, tested UI functions. Op test good."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/10/2021
"Cc unit hood light does not turn onCustomer stated they already tried a new bulb, still does not work. Unit needs control board for failed light control. ; ordrng 1 W11467778 (Control board) and 1 W11467778 (Contro board)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, OH 44145
Angel
Job Details: 12/10/2021
Cc that unit is not washing. Ran diagnostics and ran a agitation and it is not agitating will need shifter replaced. Replaced shifter ran calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB1
Near North Olmsted, OH 44070
Marie V
Job Details: 12/10/2021
"Cc that the unit is not working confirmed. Unit has Ui Turing on and off, control board has malfunction. Unit will need main control; ordrng 1 WPW10310240 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, OH 44105
Marie V
Job Details: 12/10/2021
"Did sealed system repair. Gages read 0 after added refrigerant, advice cust to allow 24 hours to reach normal temps."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Corina B
Job Details: 12/10/2021
"Replaced the basket, tub, tub ring. Ran a calibration. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rock Creek, OH 44084
Dan H
Job Details: 12/10/2021
"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 5t degrees, freezer section temperature at-21 degrees, evaporator is freezing over, unit needs new control; ordrng 1 W11371382 (Cntrl)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Painesville, OH 44077
Dan H
Job Details: 12/10/2021
"Customer complaint that unit is not shutting off, confirmed, found timer motor not advancing, unit needs new timer; ordrng 1 W10857612 (Timer)"
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW0
Near Painesville, OH 44077
Dan H
Job Details: 12/10/2021
"Customer complaint that unit is not working, confirmed, found no buttons working, found control lock light lit, unable to turn control lock off, unit needs new control; ordrng 1 WP8182695 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/10/2021
Installed door. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW03
Near East Cleveland, OH 44112
Joe O
Job Details: 12/10/2021
"Cc: frosting up in freezer, leaking into ff sectionFound gasket ripped and not seated correctly. Found evap fan hitting frost build up. Needs freezer gasket, evap fan, and blade; ordrng 1 WP2163777 (blade-fan) and 1 WPW10253821 (motor-evap) and 1 W10507440 (gasket-fip)"
We serviced a
WHIRLPOOL WASHER
Model LSR5232LQ1
Near Cleveland, OH 44108
Joe O
Job Details: 12/10/2021
"Cc: will not advance through cyclesRan small load cycle on normal. Unit is advancing through first part of cycle. Found after initial drain, unit continues to siphon water. Unit tries to re fill and it just continues to drain so pressure sensor never senses proper water pressure. Unit advancing when you stop siphon. Customer needs proper stand pipe installed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chesterland, OH 44026
Dan H
Job Details: 12/10/2021
"Outlet is good, installed new control, user interface is damaged (see pic), reordering user interface ; ordrng 1 W11135391 (Ui)"
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, OH 44149
David R
Job Details: 12/10/2021
Replaced kit to icemkaer flap. Flap is opening and closing properly. Good. Op test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW05
Near Windham, OH 44288
Jason N
Job Details: 12/10/2021
"Cc unit ff door needs replaced due to damageReplaced RF ff door using customer supplied part. Customer satisfied with appearance, op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/10/2021
"Cc unit handle fell off, sometimes thawed everything out, ice maker is not working and light in freezer is out. Replaced handle, unit temps are good, found FR door switch broken, will need to replace switch first and test the unit before replacing any other part.; ordrng 1 W11396033 (Door switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Corina B
Job Details: 12/10/2021
"CC that the unit stopped working, then started working. Ran diag no codes. Ran a manual agitate and spin, good. Ran a calibration. Opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KB1
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 12/10/2021
"Found corrosion on user interface ribbon and also a configuration error part is discontinued,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44104
Gabriel P
Job Details: 12/10/2021
Unit is not leaking is the holes advise customer to change for new one try changing seal on holes but didnt work still leaking customer getting new hose
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS06
Near Lakewood, OH 44107
Gabriel P
Job Details: 12/10/2021
"Replace capacitor..and is better then before it is slightly change but you can hear it me and there some try it few times and we heard it changing,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Euclid, OH 44143
Joe O
Job Details: 12/10/2021
"Cc: leakingGasket is in good shape, no rips or tears. Ran test cycle. Found u it leaking from middle of door. Old not locate crack or separation on sump or spray arm. Needs sump assembly and lower spray arm; ordrng 1 W11025157 (pump&motor) and 1 WPW10491331 (spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44119
Joe O
Job Details: 12/10/2021
"Cc: doors not level, will not stop producing iceRe inserted bail arm. Needs shim for left ff door. Shimmed door. Op test okCustomer showed pop; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP02
Near North Royalton, OH 44133
David R
Job Details: 12/10/2021
"Cc unit making noise. Noise coming from damper control. Ordering part, customer said they will put in themselves no need to return. ; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model SXD27NW
Near Kirtland, OH 44094
Dan H
Job Details: 12/10/2021
"Customer complaint that freezer section is warming up , unit is in an unheated garage, customer stated that when thermostat is turned off and back on unit starts cooling, unit needs new thermostat ; ordrng 1 R0161092 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS245PDS16
Near Shaker Heights, OH 44120
Corina B
Job Details: 12/10/2021
"CC that the oven is not heating correctly after calibrating the unit. Cust did had a pan over top of the bake element. Checked the temp sensor 1090 ohms. Used the thermocouple, wait 15 minutes after the buzzer. temp is at 375-390* with the thermocouple. Advised cust to not cover the bake element. Its restricting the heat. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW6230RHW1
Near North Ridgeville, OH 44039
Angel
Job Details: 12/10/2021
Cc that the latch was loose. Verified and it is not the latch is just the cover that covers the latch come up a little on one side i was having problems with the top coming off and customer said as long as its not gonna miss up the functionality of the washer she was fine with leaving it the way it is because the part is still there it just pops up a little if you push it from one side but washer is functioning and working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Berea, OH 44017
Angel
Job Details: 12/10/2021
Cc that unit is making a weird groaning sound like 10 to 20 minutes into the cycle intermittently. Ran diagnostics and found error code F8E2 fill valve electrical problem but unit seems to be filling with water fine so i ran unit in a quick cycle to see if it would do it in The first 10 min and could hear the sound it was coming from the pump ordering pump and ordering inlet valve since it had the electrical problem error code. Office to reschedule inlet valve is out of stock.; ordrng 1 W11416363 (Pump assembly) and 1 W11434044 (Fill valve)
We serviced a
GE DISHWASHER
Model GSD2100V50WW
Near Cleveland, OH 44113
Manny
Job Details: 12/10/2021
"Cc unit not draining, found pump motor seized up unit will need and pump motor assembly.; ordrng 1 WD26X10051 (mechanism s/s asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Euclid, OH 44123
Joe O
Job Details: 12/10/2021
"Arrived, customer stated they needed to reschedule. Office to contact; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Atwater, OH 44201
Jason N
Job Details: 12/10/2021
"Cc unit leaking from freezer and ice in bottomFound evaporator drain iced over, ice in bottom of freezer. Cleared ice from freezer and evaporator drain. Installed updated p trap drain tube using customer supplied pre Id part. Good flow through drain. Per service pointer s code S38271, part covered and 50% labor based on unit age. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Grafton, OH 44044
David R
Job Details: 12/10/2021
"Customer had POP, and ran entitlement, purchases this year in warranty. Cc unit leaking back left corner, leaking from valves and housing. Ordering drawer valve inlet housing. ; ordrng 1 W11400157 (Valve and housing)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FFET2726TWC
Near Wickliffe, OH 44092
Dan H
Job Details: 12/10/2021
"Customer complaint that oven is not heating properly, started both ovens on bake for 350 degrees,upper oven temperature after preheat at 440 degrees, lower oven temperature after preheat at 375 degrees, adjusted lower oven temperature down 25 degrees unit needs new control and oven temperature sensor for upper oven, customer does not want repair at this time ; ordrng 1 316443913 (Cntrl) and 1 5304504897 (Oven temperature sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSB00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/10/2021
Complete sealed system repair. Compressor and filter drier. Final reading on gages are 0. Advice cust to monitor unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/10/2021
CC that the freezer is not cold enough and water dripping in the ff section. Confirmed 23*. Checked the evaporator good frost pattern. Found the drain hole blocked with ice. Cleared with ice. Called BJ. Checked the temp with the fan running 23*. Unplugged unit checked with watt mater 92 watts. Temp coming out of the fan is dropping. Will need a new control. ; ordrng 1 W11446726 (Control)
We serviced a
SAMSUNG DRYER
Model DV50F9A7EVPA2
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/10/2021
Replace heater element opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 12/10/2021
Installed LF ff door. Tested all dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, OH 44090
David R
Job Details: 12/10/2021
"Replaced tub ring, assembly faucet, bezel. Ran a diagnostics and factory test. No leaks. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Dan H
Job Details: 12/10/2021
"Customer complaint that unit is not making ice and water is dispensing slow, ice maker is working but producing very small cubes , unit is connected to saddle piercing valve, advised customer to have valve changed to a ball valve, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Columbia Station, OH 44028
Angel
Job Details: 12/10/2021
Cc that unit is making a loud noise customer also showed me a video of the sound but could not identify the sound to where it could be coming from. Ran diagnostics and no error codes also ran a agitation and spin and sounded normal looked under washer and could not see anything out of the ordinary but still replaced the splutch kit ran a normal load to see if when it has weight in it it would make a difference but unit sounded as should i let it fill and start to agitate and unit was functioning as should. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near North Ridgeville, OH 44039
David R
Job Details: 12/10/2021
"Cc unit not draining. Nothing stuck in drain pump. Pump is not draining. Found pump shorted and shorted that circuit on control, not getting 120. Will need drain pump and control. Customer does not want to go ahead with repair. Do not order parts. SVC already paid. ; ordrng 1 WD19X25187 (Drain pump kit) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Marie V
Job Details: 12/10/2021
"Replaced motor and sensor, started unit verify that is not leaking. Pass. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near Mentor, OH 44060
Dan H
Job Details: 12/10/2021
"Customer complaint that unit is not working, looked unit over, components test good, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Ridgeville, OH 44039
David R
Job Details: 12/10/2021
"Cc unit FF ice build up in back of deli drawer. Confirmed. About 2-3 inches of ice build up. Found FF evap not going into frost, evap thermistor out of range. Ordering evap fan with harness, damper and control.***requesting double labor *** 2 hour job count; ordrng 1 W11087438 (Evap fan with harness) and 1 WPW10248595 (Damper) and 1 W10843055 (Control)"
We serviced a
GE REFRIGERATOR
Model ZISB36DYB
Near Novelty, OH 44072
Corina B
Job Details: 12/10/2021
Replaced the door switch. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Joe O
Job Details: 12/10/2021
"installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Strongsville, OH 44149
Marie V
Job Details: 12/10/2021
Cc that the unit is leaking from rear left corner. Confirmed. Found assembly housing valve has a crack on it. Will need new valve housing. Cust will not use unit until repair is done. Added that to LBC.; ordrng 1 W11173599 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Elyria, OH 44035
Gabriel P
Job Details: 12/10/2021
Found restriction on vent took pictures advise customer to have company clean it and I clean a little in the inside but can get to the one in the out side
We serviced a
GE WALL OVEN COMBO
Model JKP86B0F2BB
Near Novelty, OH 44072
Jason N
Job Details: 12/10/2021
"Pulled unit from cabinet. Checked hi limit thermostat, checked good. Checked power from control board L1 and L2 relays. Found L2 relay not closing when running bake or broil. Unit needs control board. Customer will need credited for thermostats toward control board cost. ; ordrng 1 WB27T10500 (Control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Angel
Job Details: 12/10/2021
Cc that unit was squeaking. Ran unit and started hearing a squeak so i took apart unit verified and found one of the rollers ceased not moving and pulley was dried out causing the squeak. Gave customer estimate and said she would leave like that for now it was to much money at this time. Paid service call only. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Cleveland, OH 44111
Manny
Job Details: 12/10/2021
"Cc we had a power outage and this error came up so we unplugged the unit it the error never goes away. Found power failure msg on display. Cleared msg and explained to customer that any time there is a power outage or the machine gets unplugged, they will get that msg, told them all they have to do is press the power key once and error will clear, if they unplugged the unit again error will come back. Unit is working as designed opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Amherst, OH 44001
Angel
Job Details: 12/10/2021
Replaced heater on unit customer already had the heater with her. Opt test ok.