We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
12/06/2021
CC that the unit is not working. Confirmed. Found the drain hose laying on the ground. Raised the drain hose. Started a cycle. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, Ohio 44124
Corina H
Job Details:
12/06/2021
"CC that the unit is not heating. Ran diag 7-1 no heat 3-3 failed calibration 7-2 heater stuck on. Called t/l Bruce to replace the optic eye; ordrng 1 W11084121 (Optic eye), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
12/06/2021
"Ran entitlement shows unit in warranty. Cc that the unit is leaking from bottom left corner, verify PSI on water coming in, it has 60 psi. Found that theres water splashing and it goes to the side and to the floor. Called whirlpool tech line spoke with Bruce told me to replace water valve and dispenser. ; ordrng 1 W11569112 (Dispenser) and 1 W11550898 (Bezel) and 1 W11220230 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Cleveland, Ohio 44105
Marie V
Job Details:
12/06/2021
Took POP. Cc that the agitator broke while in use. Confirmed unit will need new agitator. ; ordrng 1 W11550891 (Agitator) and 1 W10752187 (Screw)
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Garrettsville, Ohio 44231
Brian M
Job Details:
12/06/2021
Cc unit not working and just humming Found unit in pump mode Ran diagnostics found error for pressure sensor Removed lid unlocked door Check pressure hose by blowing in it Ohmed switch no issues Ran auto test no issue Ran quick wash and waited for it to complete no issues Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details:
12/06/2021
"Cc unit not filling with waterRan diagnostics, found codes f2e1 for ui stuck button and f7e9 for locked rotor. Ran auto test, unit will not spin, basket is stuck. Checked between tub and basket for obstruction, none found. Able to free up basket by hand, but feels very stiff. Unit needs gearcase. Customer not repairing at this time, estimate only. ; used 1 W11455453 (CABRIO GEARCASE) from stock"
We serviced a
KENMORE DRYER
Model 11076408150
Near Mentor, Ohio 44060
Joe O
Job Details:
12/06/2021
"Cc: timer starts but not runningFound all fuses checked good. Ohmed out door switch. Checked good. Checked voltage to motor. Motor receiving proper power. Needs motor. Customer does not want to repair at this time; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Amherst, Ohio 44001
Angel
Job Details:
12/06/2021
Cc that the units temperature on the ff section started getting warmer. Confirmed checked temperature and was at 48*. So i removed evaporators cover because fan was running and found that the evap was frosted up. So unit started working for them because they had it unplugged for 24hrs and when they plugged it back in unit was defrosted. So i steamed out the evap and found that one of the heater plugs was not plugged in all the way defrosted evap and plugged the heater plug as it should also made sure heater was working in diagnostics and it was functioning as it should now. Explained to customer to give it 24hrs for temperature to stabilize properly. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
12/06/2021
Replace drain pump opt test ok
We serviced a
MAYTAG DRYER
Model MED3000BW0
Near Middlefield, Ohio 44062
Brian M
Job Details:
12/03/2021
"Cc unit is loud and vent housing broken Found idler pulley seized to shaft and front of vent broken Needs pulley and housing ; ordrng 1 279640 (pulley,idler) and 1 W10906551 (moisture sensor kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Strongsville, Ohio 44136
David R
Job Details:
12/03/2021
"Replaced fill tube and icemaker, ran test 96/97. Good. No visible leaks. Good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, Ohio 44133
David R
Job Details:
12/03/2021
"Replaced all seals and gaskets, and float switch. Ran a diagnostics test and normal test. Good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Parma, Ohio 44134
David R
Job Details:
12/03/2021
"Cc unit FZ had lost temp. Tested temp bf or both sections. 39 in FF and 1 in FZ. Took off back evap and took pic, evap has good frost pattern all the way down. Cooling is good. Could of been a board glitch. All fans are good. Unplugged unit for 5 mins. Set defrost to automatic 8 hr. Customer to monitor over weekend. Good. Op test ok."
We serviced a
ELECTROLUX REFRIGERATOR
Model FFTR1814QB4A
Near Ashtabula, Ohio 44004
Dan
Job Details:
12/03/2021
"Installed new door gasket, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DP01
Near Avon Lake, Ohio 44012
Angel
Job Details:
12/03/2021
Cc that unit has a F9E0 error code and would have to reset the unit to have it work again. Ran diagnostics to check for error codes and found F6E0 ui lost contact and F9E0 product mis-wire. Removed unit and checked all connections and found that on the control board one of the screws on one of the resistors the nut came off and the screw fell forward making contact with the other resistor. Called BJ and sent picture to him and said to replace the control board and ui. Ordering parts.; ordrng 1 W11232121 (Ui) and 1 W10821712 (Control)
We serviced a
JENN-AIR RANGE
Model sve47100b
Near Avon Lake, Ohio 44012
Angel
Job Details:
12/03/2021
"Cc that units heating element burnt out. Confirmed, it blew on one corner replaced with new element preheated to 350* unit working as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Ashtabula, Ohio 44004
Dan
Job Details:
12/03/2021
"Installed new door , op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon Lake, Ohio 44012
Angel
Job Details:
12/03/2021
Replaced heater with service pointer one tested unit for any leaks and leveled unit for customer as well. Opt test ok.
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Kingsville, Ohio 44048
Dan
Job Details:
12/03/2021
"Customer complaint that unit is leaking, started normal wash cycle, unit filled to normal water level and began washing, unit started leaking after agitation began, found crack in tub above gearcase, unit needs new tub, part is out of stock so not scheduling return appointment ; ordrng 1 W10371566 (Tub)"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, Ohio 44012
Angel
Job Details:
12/03/2021
Cc that unit is not filling properly. When i got to the unit saw that the drain hose was lain on the floor. Ran diagnostics and found error code F8E1 valve error and F0E5 off balance load. I ran a test cycle on unit and when unit started filling it was syphoning the water out i explained to the customer why its happening and that she will habe to raise the drain hose at least 37 high. I still replaced valves with new ones ran a quick test and everything passed as should. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, Ohio 44116
Angel
Job Details:
12/03/2021
Cc that unit turns on and shuts off and will not finish cycle. Ran diagnostics and found error code F5E2 and F5E3 which they are both lid lock failures also had a F0E5 over load. Ran some test from tech sheet for the lid lock and will need lid lock replaced. Replaced lid lock from truck stock tested unit and started functioning as should was not flashing or turning off. Opt test ok.; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lakewood, Ohio 44107
Angel
Job Details:
12/03/2021
Cc that unit turns on and shuts off. Verified and units blower wheel was clogged with sponges and lint and drill bits causing no error flow to go through and over heating shutting off the unit. Cleaned out with vacuum removed all debri and lint also had to change out rollers because they were completely worn out. Replaced rollers from sur plus the belt and pulley were in good condition. Reassembled everything back together. Tested unit and air is flowing and running as should. Opt test ok.; used 2 WPW10314173 (Rollers) from stock
We serviced a
GE REFRIGERATOR
Model PGSS5PJXASS
Near Ashtabula, Ohio 44004
Dan
Job Details:
12/03/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 0 degrees, found evaporator fan not running , fan motor is receiving 14vdc, unit needs new evaporator fan motor and blade; ordrng 1 WR60X30922 (Blade) and 1 WR60X10185 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXCSS
Near Broadview Heights, Ohio 44147
David R
Job Details:
12/03/2021
"Cc unit not dispensing ice. Find ice bucket is getting jammed up mechanical gears. WR29X10097 ice bucket. Customer just paid SVC only. Do not order parts. ; ordrng 1 WR29X10097 (Ice bucket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6400SW2
Near Ashtabula, Ohio 44004
Dan
Job Details:
12/03/2021
"Customer complaint that unit is not spinning properly, confirmed, found suspension worn, unit needs new suspension, customer does not want repair at this time ; ordrng 1 W10820048 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsville, Ohio 44048
Dan
Job Details:
12/03/2021
"Customer complaint that unit is leaving blue dye on clothes and damaging clothes, no sharp edges in basket, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level and began washing, blue in basket is from fabric softener, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, Ohio 44133
David R
Job Details:
12/03/2021
"Cc unit water levels low. Went through diagnostics, good, no error codes. Ran test cycle and calibration. Good. Went through bulky sheets plus deep water to show customer different water levels. Unit test good. Op test ok."
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, Ohio 44149
David R
Job Details:
12/03/2021
"Found ice door flap not closing back which is causing the freeze up of the icemaker and water line. Ordering kits needed for repair.; ordrng 1 WR49X10228 (Ice chute kit) and 1 WR49X10233 (Kit, spring) and 1 WR23X10783 (Switch) and 1 WR17X10706 (Crank door) and 1 WR02X10585 (Spring) and 1 WR17X11653 (Flap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Geneva, Ohio 44041
Dan
Job Details:
12/03/2021
"Customer complaint of noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, Ohio 44081
Dan
Job Details:
12/03/2021
"Customer complaint of loud popping noise, confirmed, left side spring is popping, ordering new left side hinge; ordrng 1 316216501 (Lh hinge)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lakewood, Ohio 44107
Angel
Job Details:
12/03/2021
Cc that unit is not washing her clothes. Ran diagnostics ran a test agitation and would not agitate. Looked under washer and shifter was out of place so i replaced with the shifter from the service pointer ran a calibration and auto test for the customer to see its working. Opt test ok.; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, Ohio 44102
Angel
Job Details:
12/03/2021
Cc that unit is not turning on. Checked power and has 120vac. Checked power at control board and has the 120vac but the led indicators are not on. Will need control board replaced. Ordering control office to reschedule part is not in stock.; ordrng 1 W11498797 (Control board.)
We serviced a
HOTPOINT REFRIGERATOR
Model CSR19EWC
Near Painesville, Ohio 44077
Dan
Job Details:
12/03/2021
"Customer complaint that unit is leaking , found evaporator drain tube clogged, cleared evaporator drain tube, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Perry, Ohio 44081
Dan
Job Details:
12/03/2021
"Installed new control , op test good"
We serviced a
TAPPAN RANGE
Model TGF657BFW1
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
12/03/2021
"Replaced hinges, and spring, tested door by opening and closing a few times. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, Ohio 44094
Corina H
Job Details:
12/03/2021
Replaced the bake element. Heated the oven to 350*. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, Ohio 44057
Joe O
Job Details:
12/03/2021
"Recovered refrigerant, installed compressor, and drier. Put unit into 28 inch vac for 15 mins. Went to charge unit. Compressor excessively loud. Compressor not starting. Re ordering compressor; ordrng 1 WPW10507886 (compressor), used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Lakewood, Ohio 44107
Manny
Job Details:
12/03/2021
"Replaced main control, ran normal cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
12/03/2021
"Found nothing inside pump but found pump shaft broken ordering pump ; ordrng 1 WPW10276397 (Pump), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Elyria, Ohio 44035
Gabriel P
Job Details:
12/03/2021
"Fix door and side panels,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, Ohio 44134
Marie V
Job Details:
12/03/2021
"C that then start a load it goes sensing, wash and rinse and then it goes back to wash and does nothing. Then cust has to run drain and spin. Ran diag got error code F8E1 not fill long fill. Deleted error code ran auto test found one of the valve was close, opened up and started a new cycle. Opened door and unit keep running, it did not stopped. Unit will need new lid lock.; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSB00
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
12/03/2021
"Cc that the unit is making a noise. Confirmed. Noise is when compressor stops it makes the noise, called Bj help me diag, compressor have spring broken inside so it raddleds when it stops. Unit will need new compressor. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, Ohio 44022
Marie V
Job Details:
12/03/2021
"Replaced valve, control and float switch, tested unit several times, pass. No leaks found. Ran diag no error codes. Op test okBrought core for return. Called safety told them whats been done on the unit today
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, Ohio 44119
Corina H
Job Details:
12/03/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600 unit cooling, pressures good, op test ok ; used 1 L13000619, and 1 Tjaf1200 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Elyria, Ohio 44035
Gabriel P
Job Details:
12/03/2021
Found broken blade correct issue opt test ok
We serviced a
MAYTAG RANGE GAS
Model crg7400baw
Near Cleveland Heights, Ohio 44118
Marie V
Job Details:
12/03/2021
"Cc that the oven does not work. Confirmed found weak ignitor. Replaced it, tested oven. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Novelty, Ohio 44072
Brian M
Job Details:
12/03/2021
Installed hinges OP Test Ok
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, Ohio 44143
Manny
Job Details:
12/03/2021
"Replaced gas valve opt test ok, ran 3 different cycles with cux to show unit is working correctly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJV00
Near Warrensville Heights, Ohio 44128
Corina H
Job Details:
12/03/2021
"Recovered refrigerant, replaced drier, used nitrogen with soap bubbles no bubbles. pulled 28vac w/ pump, watched, good, charged 42 grams of r600, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
12/03/2021
Cc of no ice Ran icemaker error check no errors Found ice in mold ran harvest unit pushed ice out Ran fill test Could not duplicate issue OP Test Ok Advised to watch
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Solon, Ohio 44139
Brian M
Job Details:
12/03/2021
Cc of a noise metal on metal noise Ran unit for 30 min did not hear any abnormal noise Checked vent and shorten vet for customer Advised to watch
We serviced a
MAYTAG DRYER
Model MGD6230HW
Near Mentor, Ohio 44060
Joe O
Job Details:
12/03/2021
Cc: does not heatCannot test gas due to no gas hookup. Tested igniter and flame sensor. Gas coils opened. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, Ohio 44143
Manny
Job Details:
12/03/2021
Two doors were sent used one and customer will give the other one back to the builder. Replaced freezer door opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, Ohio 44026
Manny
Job Details:
12/03/2021
"Cc unit gets stuck with error codes, found error codes F6e2 and f6e3 for ui and control fault, replaced main control and console, ran calibration and diagnostics cycle opt test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, Ohio 44094
Manny
Job Details:
12/03/2021
"Cc unit lights are off, Replaced LED module, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUG24FRECX00
Near Mayfield Heights, Ohio 44124
Marie V
Job Details:
12/03/2021
"Took door apart and found that the hinges are on the left side, had to take hinges from old door and set them on new door to make it work. Replace door, tested door. Showed cust. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Oberlin, Ohio 44074
David R
Job Details:
12/03/2021
"Cc unit sometimes lights not working or dispenser not working. Found deli control water damage and corroded. Gave estimate. Customer paid SVC only. ; ordrng 1 WPW10677119 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Elyria, Ohio 44035
Angel
Job Details:
12/03/2021
Cc that unit had condensation in ff section but was not doing it anymore because her daughter changed the temperatures to the recommended. Verified temperatures and ff section was at 39* and freezer was at 5* also checked all seals and are good as well. Unit does not have any condensation as of now and is functioning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, Ohio 44021
Corina H
Job Details:
12/03/2021
"Replaced the condenser and drier. Ran nitrogen 140 lbs with soap bubbles. Could hear the nitrogen leaking from the left front side of the cabinet. Called t/l Bruce unit is non repairable. ; used 2 L13000619, 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Hiram, Ohio 44234
Brian M
Job Details:
12/03/2021
Cc of noise Found noise coming from belt and idler pulley Customer wants to wait on the repair he will call in a week or so once he gets paid ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Ravenna, Ohio 44266
Brian M
Job Details:
12/03/2021
Customer showed pop took pic Cc unit colder than set point Found temp to be about 25 low Calibrated unit OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, Ohio 44124
Manny
Job Details:
12/03/2021
Replaced tub ran diagnostics cycle no leaks op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Ravenna, Ohio 44266
Brian M
Job Details:
12/03/2021
Cc of wrinkle in gasket Fixed gasket OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, Ohio 44122
Manny
Job Details:
12/03/2021
"Part is not here I spoke to landlord and he told me parts are on top of dryer. Reordering part.; ordrng 1 Wp694674 (Thermostat)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, Ohio 44240
Brian M
Job Details:
12/03/2021
Installed heater OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atwater, Ohio 44201
Brian M
Job Details:
12/03/2021
Installed gasket OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
12/03/2021
Use silicon all around inner ring and let it dry and ran a rinse and spin so far no leaks but still call whirlpool tech line to document spoke to bruce he thinks if everything test good to replace control cause it might be spinning to fast when there still water in basket ordering ; ordrng 1 W11498797 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Berea, Ohio 44017
Gabriel P
Job Details:
12/03/2021
"Replace control and fan also steam all ice of evap,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, Ohio 44105
Marie V
Job Details:
12/03/2021
"Cc that the unit is not cooling. Confirmed, took temps 57g on both sections. Verify compressor is running, no frost on evap, unit is leaking at the evaporator, will need sealed system job. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, Ohio 44130
Gabriel P
Job Details:
12/03/2021
Call whirlpool tech line he said cause unit are not in a dedicated circuit it could cause weird things to washer control like was happening with then the required customer to have unit on its own dedicated circuit and if it still having issue we will service but electrical has to be fix first opt test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Willoughby, Ohio 44094
Joe O
Job Details:
12/03/2021
"Installed control, ui, and panel. Tested. Op test okCustomer only received 1 (W11029431) panel."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, Ohio 44094
Joe O
Job Details:
12/03/2021
Cc: upper rack fallingFound stop on upper rack not in closed position. Closed stop. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, Ohio 44138
Gabriel P
Job Details:
12/03/2021
Found a clogged by the exit of tub to drain pump took picture clear and clean also replace drain pump and latch ran diagnostic found error code overload clear error also ran calibration and auto test pass also found that unit is not on its own dedicated circuit advise customer to fix issue other wise we will not service again until thats fix explain him that two unit being plug in the same circuit it could cause unit to act weird I was told by whirlpool and its say it on the owners manual or installation manual
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
12/03/2021
"Preheated unit to 350 and after waiting 10 minutes check temp on cast iron pot it was 363 also preheated on convection bake and temperature was 488 also show customer about calibration settings and how to use it and also explain how unit work ,opt test advise to monitor unit opt test ok"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, Ohio 44144
Marie V
Job Details:
12/03/2021
"Cc that the unit will start but it shuts off. Started unit, stared filling up with water. Canceled cycle and ran diag found error code F5E1 lid switch fault. Replaced lid lock from T/S ran calibration and auto test, pass. Started a cycle with cust. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
12/03/2021
Installed ui and valves. Op test ok
We serviced a
FRIGIDAIRE DRYER
Model FDG336RES1
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details:
12/03/2021
"Cc: not heatingRan test cycle, unit heated on initial heat. Gas coils opening. Unit cycling heat. Could not duplicate issue. Built estimate for gas coils if customer continues to have an issue; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, Ohio 44024
Joe O
Job Details:
12/02/2021
"Cc: error codes, not startingFound error codes f6e2(communication error) f2e1(stuck key). Installed ui, got error code f6e3(communication error), and f6e2(communication error). Needs control; ordrng 1 W11135392 (cntrl-elec)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV5208WS1
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
12/02/2021
"Unit tripping breaker replace fuse from t/s and it short found interlock bad replace from t/s but I had no more fuses had to go to store to buy some and fix this unit which I did opt test ok ; used 1 W11244490 (INTERLOCK SW KIT), and 2 W10138793 (Fuse) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Oberlin, Ohio 44074
David R
Job Details:
12/02/2021
"Cc unit was giving 9-1, error code but didnt seems like dishes cleaned. Went through diagnostics, 7-1, 8-1, 8-2, 8-4,. In diagnostics test, all components came on except the wash motor. Voltages test good. Will need wash motor, also ordering control and water valve. ; ordrng 1 W11462458 (Control) and 1 W11460945 (Pump motor) and 1 W11434044 (Valve)"
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Painesville, Ohio 44077
Jason N
Job Details:
12/02/2021
Installed ff evaporator fan. Deiced evaporator. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Newbury Township, Ohio 44065
Joe O
Job Details:
12/02/2021
Cc: handle looseTightened handle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHAXNQ01
Near Beachwood, Ohio 44122
Joe O
Job Details:
12/02/2021
"Cc: loudFound condenser fan excessively loud. Needs condenser fan motor; ordrng 1 W10124096 (fan,motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
12/02/2021
Cleared evap and replaced thermistor and cover Found fridge led out Needs led ; ordrng 1 W11226500 (light)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland Heights, Ohio 44118
Corina H
Job Details:
12/02/2021
"CC that the doors are uneven and the ff door swings, open. Confirmed. Leveled the doors. Found the back right roller pin out of place, causing the unit to rock. Reattached the pin. Leveled the rollers, for door to not swing open. Opt test ok"
We serviced a
KENMORE DRYER
Model 110.97872601
Near Cleveland, Ohio 44113
Manny
Job Details:
12/02/2021
"Cc unit not heating, found open thermal fuse, replaced fuse using T/S wp3392519; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lakewood, Ohio 44107
Marie V
Job Details:
12/02/2021
Cc that cant get cold water to unit. No error codes. Found hoses reverse. Corrected issue and valve was getting loud so I replaced the water valve. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, Ohio 44092
Jason N
Job Details:
12/02/2021
Installed auger impeller and ice container. Found original impeller is actually 1/4 inch shorter then replacement. Ran dispense test several times. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204KPS0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details:
12/02/2021
Cc unit shut off on them but they fixed the outlet and it seems to be working Customer just wants it to be checked over to make sure thats all that is wrong Ran diagnostics test found no errors Ran auto test completed with no issues Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Wellington, Ohio 44090
David R
Job Details:
12/02/2021
"Customer said tub ring was not delivered, reording.; ordrng 1 W11094304 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Aurora, Ohio 44202
Brian M
Job Details:
12/02/2021
Ran entitlement 6-21-21 Cc unit not cooling Found unit to be frosted over in evap Cleared ice found heater wire not attached to heater fixed wiring Ran heater test OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Brecksville, Ohio 44141
Marie V
Job Details:
12/02/2021
"Cc that the unit is freezing vegetable and food. Took temps fresh food section is at 33* and -7 on freezer. Temp are set to 45* on fresh food and 7* on freezer. Verify ohms on fresh food section thermistor has 4.9kohms. Reading around 48*. Unit will need new thermistors. ; ordrng 1 W10316760 (Thermistor) and 1 WP12791416 (Thermistor fresh), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, Ohio 44090
David R
Job Details:
12/02/2021
"Cc unit not cooling. On second floor of house. Found ball of ice on evap line, put amp meter on and tested compressor good, process stub is short might not be able to use. Per entitlement in time frame under extended warranty for parts and labor of sealed system. Customer to pay SVC only. Ordering evap, comp and filter drier. 4 hr repair *** requesting double labor ; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp) and 2 W10843121 (Drier)s"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Beachwood, Ohio 44122
Joe O
Job Details:
12/02/2021
"Installed control, gear case, cam and belt. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Aurora, Ohio 44202
Brian M
Job Details:
12/02/2021
Cc unit not filling Found hose kinked OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ06
Near Beachwood, Ohio 44122
Corina H
Job Details:
12/02/2021
CC that the door swings open. Confirmed. Leveled the feet. Door does not swing open. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, Ohio 44119
Joe O
Job Details:
12/02/2021
"Installed drain pump, control. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Aurora, Ohio 44202
Brian M
Job Details:
12/02/2021
"Cc unit wont bake but all other settings worksFound spark module stuck open Advised on spark module and igniter replacement ; ordrng 1 W10860916 (module-spk) and 1 WPW10333842 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD5100DW0
Near Independence, Ohio 44131
Marie V
Job Details:
12/02/2021
"Cc that the unit heats and works fine but is making a loud noise. Confirmed noise comes from blower wheel. Took unit apart and found that theres lint on blower wheel and all over unit. Needs to be cleaned out . Cust said go ahead with repair. Cleared all lint from unit , oiled the rollers and pulley. Put unit back together and ran unit. Op test okAlso found that unit has a flexible foil vent, advice cust that those are fire hazard to replace with rigid metal or flexible metal vent."
We serviced a
WHIRLPOOL COOKTOP ELE
Model WFE535S0LZ0
Near Streetsboro, Ohio 44241
Brian M
Job Details:
12/02/2021
Cc unit went dead after self clean Found breaker tripped Tripped breaker unit kicked on Ran test bake OP Test Ok





