We serviced a
WHIRLPOOL DRYER
Model WGD9750WW0
Near Brooklyn, OH 44144
Dan H
Job Details: 11/13/2017
Customer complaint of squeaking sound, confirmed, found idler pulley seizing, unit needs new idler pulley, installed new idler pulley, op test good ; used 1 279640 (PULLEY-IDLER) from stock, , Job Cmpltd, saved tckt [SdLink\300259a.png],
We serviced a
GU3600XTVB2 WHIRLPOOL
Model DISHWASHER
Near Cleveland Heights, OH 44118
Jeff M
Job Details: 11/13/2017
The dishwasher is not washing very well I turn the dishwasher on and found that it was leaking as fast as the water was going in. Where the motor mates to the sump assembly housing it is pouring water out of.
We serviced a
EW30GS75KSD ELECTROLUX
Model RANGE
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/13/2017
Ran unit on bake at 350 for serveral minutes while servicing dish washer. Temps around 370. Calibrated. Op test ok. ; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWC500VW0
Near University Heights, OH 44118
Jeff M
Job Details: 11/13/2017
Installed new part unit op tested good ; , Job
We serviced a
KDTE104ESS1 KITCHENAID
Model DISHWASHER
Near Broadview Heights, OH 44147
Chad P.
Job Details: 11/13/2017
Found wash motor not running. Has power. Replaced sump assy. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
We serviced a
GE DRYER
Model GTDX180ED4WW
Near Perry Township, OH 44081
Jeff M
Job Details: 11/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDB02
Near Middleburg Heights, OH 44130
Macaulay G.
Job Details: 11/13/2017
Rplaced fresh food door.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Elyria, OH 44035
Macaulay G.
Job Details: 11/13/2017
, Ran washer through diagnostics. Found over suds error and speed fault error.advised customer to cut back on soap use and. Ran auto cycle, would not go through spin. Replaced actuator/speed sensor with truck stocked actuator. Ran through calibration. Put through auto test and it went through all cycles. Work completed.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Lorain, OH 44053
Macaulay G.
Job Details: 11/13/2017
Checked for proper installation of dishwasher. Nothing wrong with install to make door pop open. Top rack tracks needed replaced. Were not pushing in completely. Installed new tracks.; Job Cmpltd,
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ00
Near Lorain, OH 44055
Macaulay G.
Job Details: 11/13/2017
Found water dripping from filter area. Removed filter and the head did not release the pressure and sprayed all over the inside of fresh food comparment. Needs filter head replaced. Also found water on top of refrigerator. Found hose that feeds the ice maker is broken. Needs replaced. Office to order water tube and reservoir.; ordrng 1 67006317 (tube-water) and 1 W10753488 (reservoir), schdld next appmnt for 11/17 FRI 8-12,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM00
Near Avon, OH 44011
Macaulay G.
Job Details: 11/13/2017
Ran refrigerator through diagnostics. Ater valve to icemaker ok, optics ok. Found error E2 in icemaker faults, which indicates motor could not find home position. Needs icemaker. Office to order icemaker. Customer will advise whether or not to repair.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Sheffield Lake, OH 44054
Macaulay G.
Job Details: 11/13/2017
Replaced right fresh food door handle.; Job Cmpltd, saved tckt [SdLink\300178a.png],
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Elyria, OH 44035
Macaulay G.
Job Details: 11/13/2017
Put washer in diagnostics. Found long fill error code. Put into manual test. Found hot water valve was not on behind washer. Turned valve on and washer function ok. Ran through auto and calibration cycles ok. Advised customer to leave valve on for hot water.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Olmsted Falls, OH 44138
Macaulay G.
Job Details: 11/13/2017
Customer having issue with ice cubes. Adjusted amount of time for water to dispense in ice tray to create smaller cubes. Advised customer to empty ice tray before bed and give the ice maker time to see if this adjustment corrects issue.; Job Cmpltd,
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS01
Near Strongsville, OH 44149
Macaulay G.
Job Details: 11/13/2017
Preheated oven to 450. Allowed for oven to cycle a few times. Noise was not as loud as it normally is. Found no service bulletins when using the model number. Called whirlpool techline. I was advised to install kit for fan blade and use service bulletin W10692944. Bent bottom tabs of convection fan cover to a 45 degree angle. Office to order 2 washer kits. Installing washer kit on bottom oven as well.; ordrng 2 W10308286 (washer)s, schdld next appmnt for 11/21 TUE 12-3,
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Fairview Park, OH 44126
Macaulay G.
Job Details: 11/13/2017
Door gasket areound inside of wash tub is torn. Office to order gasket.; ordrng 1 W10300924V (door seal), schdld next appmnt for 11/29 WED 8-11,
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near Brooklyn, OH 44144
Macaulay G.
Job Details: 11/13/2017
Found door latch strike completely missing. Needs replaced. Door gasket is in good shape. Found evidence of leaking around diverter valve. Replacing pump and motor assm. Office to order latch strike and pump motor assm.; ordrng 1 WPW10544004 (door latch strike) and 1 WPW10605057 (PUMP AND MOTOR), schdld next appmnt for 11/20 MON !,
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Westlake, OH 44145
Brian B
Job Details: 11/13/2017
When plugged in, drain pump starts running and f3e1 fault code on display. Water level error. Per tech sheet, checked hose from pressure switch to tub, all clear. Checked for 5v dc on j28 pins 1 to 4. 5v present. Ohmed out harness wires from j28 to pressure sensor. Harness good. Ran co test cycle. No cold water into machine. Found cold shut off not opened all the way. Opened valve. Cleared code. Ran test cycle. Optest ok.; Job Cmpltd
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Rocky River, OH 44116
Brian B
Job Details: 11/13/2017
CC that frost is building up in freezer. Found liner separated at bottom. Sealed liner with silicone adhesive from t/s. Machine has water and mold on inside. Will need to be cleaned. Left doors open to dry out. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near Rocky River, OH 44116
Brian B
Job Details: 11/13/2017
CC of leaking. Can see signs of water under machine. Hooked up to testing station. Ran diag. No codes. Ran manual diag and filled with water and agitated and drained out. Could not duplicate any leaking. May have been leaking from fill hoses at install location. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Rocky River, OH 44116
Brian B
Job Details: 11/13/2017
CC that coin slide not working. Removed and adjusted slide. Tested unit. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details: 11/13/2017
We serviced a
PDWF880R10SS GE
Model DISHWASHER
Near WARRENSVL HTS, OH 44122
Jeff M
Job Details: 11/13/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WED90HEFC0 WHIRLPOOL
Model DRYER
Near Shaker Heights, OH 44122
Jeff M
Job Details: 11/13/2017
Cust needs a dryer vent cleaner not a tech i didnt look at the unit.
We serviced a
KSBS25INBL00 KITCHENAID
Model REFRIGERATOR
Near Concord Township, OH 44077
Jeff M
Job Details: 11/13/2017
Re-ajusted the ice make and added a shim to hold it in place. ; Job Cmpltd
We serviced a
WRX988SIBM03 WHIRLPOOL
Model REFRIGERATOR
Near Chardon Township, OH 44024
Jeff M
Job Details: 11/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDX655DW1 MAYTAG
Model DRYER
Near Avon, OH 44011
Paul H.
Job Details: 11/13/2017
Replaced drum assembly, ran unit, nice and quiet, op test ok.; Job Cmpltd
We serviced a
WRF535SMBM00 WHIRLPOOL
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/13/2017
No condensation at present, said it was more prevalent in the summer months, mullion appears to be functioning correctly now, op test ok.; Job Cmpltd,
We serviced a
WRF989SDAW02 MAYTAG
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/13/2017
Cleared all ice buildup, replaced harness and evaporator fan and thermistors, should correct issue, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
WFW92HEFC0 WHIRLPOOL
Model WASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 11/13/2017
Installed disp assy. Op test ok. ; Job Cmpltd
We serviced a
WDT720PADM3 WHIRLPOOL
Model DISHWASHER
Near Brecksville, OH 44141
Chad P.
Job Details: 11/13/2017
Cust showed video of unit running then going blank. Appears power is dropping. Tightened junction box connections. Checks good wiring and control connections. Ran calibration and serive test mode. No faults. No stored faults. Started and canceled normal wash 2x. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS5 WHIRLPOOL
Model MICROWAVE
Near Brecksville, OH 44141
Chad P.
Job Details: 11/13/2017
Installed parts listed. Op test ok. ; Job Cmpltd,
We serviced a
WZF79R20DW00 WHIRLPOOL
Model FREEZER
Near Lorain, OH 44053
Paul H.
Job Details: 11/13/2017
Control has power but is unresponsive, needs replaced; ordrng 1 W10812030 (contrl-box),
We serviced a
MEDX655DW1 WHIRLPOOL
Model DRYER
Near Lorain, OH 44053
Paul H.
Job Details: 11/13/2017
Ordered blower wheel for unit, customer had unit swapped, blower never sent, needs ordered; ordrng 1 WP694089 (wheel)
We serviced a
DFSS9VKBASS GE
Model REFRIGERATOR
Near Elyria, OH 44074
Paul H.
Job Details: 11/13/2017
Tracks not shutting FC door properly, if pushed shut hard the door seals, gasket is fine, track assemblies need replaced; ordrng 1 WR72X10387 (asm rail-slide low-l) and 1 WR72X10388 (asm rail-slide low-r)
We serviced a
JED8430ADB WHIRLPOOL
Model COOK TOP
Near Brecksville, OH 44141
Chad P.
Job Details: 11/13/2017
Found both switches failed. Both have power but not sending it out. Switche and labor still has warranty. ; ordrng 1 12002125 (switch-inf) and 1 W11088181 (SWITCH,
We serviced a
MEDE400XW0 WHIRLPOOL
Model DRYER
Near Cleveland, OH 44126
Paul H.
Job Details: 11/13/2017
All rollers are sticking, need replaced, replaced from t/s, tested, still a slight squeak, found a notch on t/s idler pulley, defective,
We serviced a
GI6FARXXY00 WHIRLPOOL
Model REFRIGERATOR
Near North Olmsted, OH 44070
Paul H.
Job Details: 11/13/2017
, LH track not retracting properly, causing door to not seal, air migration has caused excess frost in FC, ordering LH track; ordrng 1 WPW10120018 (slide), schdld next appmnt for 11/17 FRI !, saved tckt [SdLink\300097a.p
We serviced a
WRS325FDAM04 WHIRLPOOL
Model REFRIGERATOR
Near Westlake, OH 44145
Paul H.
Job Details: 11/13/2017
Evacuated system, replaced evaporator and drier, drier sent clogged, used two from t/s until I got a good one, pulled system to a 30” vacuum for 15 minutes, held, charged with 5.0 oz of R-134A, pressure good sealed system, op test ok.; Job Cmpltd,
We serviced a
MDB8959SFZ4 MAYTAG
Model DISHWASHER
Near Ashtabula, OH 44004
Jeff M
Job Details: 11/13/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
MEDB725BW0 MAYTAG
Model DRYER
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 11/13/2017
The dryer was indeed on fire internally I took plenty of pictures customer had the proper hook up venting and space for the dryer to work properly. No repairs needed customer called Whirlpool as I was working on the dryer and the representative on the phone did agree to replacement;
We serviced a
WMH53520AS1 WHIRLPOOL
Model MICROWAVE
Near Shaker Heights, OH 44122
Jeff M
Job Details: 11/13/2017
, The new transformer has a lot of damage to the wires needs to be re-ordered and replaced extra time is required for this job the microwave is extremely high off the ground approximately 5 1/2 feet; ordrng 1 W10847161 (TRAN),
We serviced a
WHIRLPOOL' WASHER
Model CAE2745FQ0
Near Rocky River, OH 44116
Brian B
Job Details: 11/13/2017
CC of leaking. Can see signs of water under machine. Hooked up to testing station. Ran diag. No codes. Ran manual diag and filled with water and agitated and drained out. Could not duplicate any leaking. May have been leaking from fill hoses at install location. Optest ok.; Job Cmpltd,
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mantua, OH 44255
Robert A.
Job Details: 11/13/2017
Tightened handle, op test ok; Job Cmpltd,
We serviced a
GE DISHWASHER
Model GDT580SMF5ES
Near Newbury Township, OH 44065
Robert A.
Job Details: 11/13/2017
Installed drain pump, ran unit, op test ok; Job Cmpltd,
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Avon Lake, OH 44012
Brian B
Job Details: 11/10/2017
CC that machine taking to long to dry and cycle takes too long. Ran diag, no codes.. found rinse aid empty. Advised customer on filter cleaning, running hot water first and using jet dry.. found precision dry led not working on panel. Will need new panel. Per warr, part covered for 5 yrs. cust will pay sc and labor. Office to order part.; ordrng 1 WPW10418326 (PANEL), , schdld next appmnt for 11/17 FRI !,
We serviced a
MHW5100DC0 MAYTAG
Model WASHER
Near Avon Lake, OH 44012
Paul H.
Job Details: 11/10/2017
Replaced latch assembly, tested by starting a normal cycle, latch locked, unlocked, then locked again, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
We serviced a
MVWB765FW0 MAYTAG
Model WASHER
Near Avon, OH 44011
Paul H.
Job Details: 11/10/2017
Replaced main control and UI, plugged in and tested, op test ok.; Job Cmpltd,
We serviced a
WRS571CIDM02 WHIRLPOOL
Model REFRIGERATOR
Near Avon, OH 44011
Paul H.
Job Details: 11/10/2017
FC door is not sealing properly, has warpage, need to replace door; ordrng 1 LW10691266 (dor-fip)
We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS3
Near Avon Lake, OH 44012
Brian B
Job Details: 11/10/2017
Replaced listed parts. Plugged unit in. Display segments are still flickering. All parts involved have been replaced. Called whirl TL. Explained that unit would have to be replaced because all parts have been replaced . TL said problem is a bad door and to replace door again. Customer will call con assist to see if they can get new unit. Do not bill out untilcust calls back.; ordrng 1 W10893429 (DOOR),
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS4
Near Solon, OH 44139
Robert A.
Job Details: 11/10/2017
Replaced disp, ran diagnostic cycle, good, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM0
Near Independence, OH 44131
Robert A.
Job Details: 11/10/2017
Cust states that unit started to work correctlyRan diognastics no codes, watched cycle, good, no codes at end of cycle, checked pointers, none, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM0
Near Independence, OH 44131
Robert A.
Job Details: 11/10/2017
Cust states that unit started to work correctly Ran diagnostics no codes, watched cycle, good, no codes at end of cycle, checked pointers, none, unable to duplicate, op test ok; Job Cmpltd,
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH73521CS06
Near Parma, OH 44129
Robert A.
Job Details: 11/10/2017
Installed mag and diode, op test ok; Job Cmpltd,
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWB1
Near Broadview Heights, OH 44147
Robert A.
Job Details: 11/10/2017
Found chopper blade broke, ; used 1 W10083957V (CHOPPER BLADE26.15) from stock, , Job Cmpltd,
We serviced a
WGD49STBW WHIRLPOOL
Model DRYER
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/10/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WFG320M0BS WHIRLPOOL
Model RANGE
Near Maple Heights, OH 44137
Jeff M
Job Details: 11/10/2017
Installed new part unit op tested good ; Job Cmpltd,
We serviced a
KFCS22EVMS0 WHIRLPOOL
Model REFRIGERATOR
Near Shaker Heights, OH 44122
Jeff M
Job Details: 11/10/2017
They just bought the house nobody told them they had to turn the ice maker on; Job Cmpltd
We serviced a
WFW70HEBW0 WHIRLPOOL
Model WASHER
Near Beachwood, OH 44122
Jeff M
Job Details: 11/10/2017
, W10842763 sp does not apply the washer does not match the serial number in the dryer does not match the model number of the service order machine has a F1E1 main control faults also a F8E4 water sensor fualt. The unit needs a main control and wter sensor; ordrng 1 WPW10448876 (WATER SENSOR ) and 1 WPW10583356 (CONTROL ),
We serviced a
MVWB835DW2 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 11/10/2017
Replaced main control, calibrated and ran test 51, op test ok.; Job Cmpltd
We serviced a
RGD4516FW0 ROPER
Model DRYER
Near Amherst, OH 44001
Paul H.
Job Details: 11/10/2017
Not drying, room is adequate for intake air, tumbling and heating correctly, temps appropriate and cycling right, exhaust venting is foil type, about a 12’ run, hard 90 on back of unit, then foil type goes up 4-5’, turns 45 left about 1’, then another 45, then about 5’, then 90 to the outside port, suggested replacing with semi-rigid at the least, issue is exhaust venting, also recommended cleaning venting twice a year.; Job Cmpltd,
We serviced a
LGHB2867PF7A FRIGIDAIRE
Model REFRIGERATOR
Near Amherst, OH 44001
Paul H.
Job Details: 11/10/2017
Replaced air gasket, control, and valve, appears to have issue resolved, recommend replacing supply valve, self-piercing is in use currently; Job Cmpltd,
We serviced a
WTW8540BW0 WHIRLPOOL
Model WASHER
Near Lyndhurst, OH 44124
Jeff M
Job Details: 11/10/2017
, I could not copy the issue
We serviced a
MVWC500VW0 MAYTAG
Model WASHER
Near University Heights, OH 44118
Jeff M
Job Details: 11/10/2017
, Installed new part unit op tested good
We serviced a
GTDX180ED4WW GE
Model DRYER
Near Perry Township, OH 44081
Jeff M
Job Details: 11/10/2017
Installed new part unit op tested good ; Job Cmpltd
We serviced a
WRV986FDEM01 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44053
Paul H.
Job Details: 11/10/2017
Unit is getting air migration on back wall, doors are sealing properly, air has to be getting in through the drain, ordering; ordrng 1 W11084807 (DRAIN),
We serviced a
MGT8655XS02 MAYTAG
Model RANGE
Near South Euclid, OH 44121
Jeff M
Job Details: 11/10/2017
Manifold had debris inside of it causing it to lock up it’s new manifold; ordrng 1 WPW10204706 (MANIFOLD )
We serviced a
FRIGIDAIRE RANGE
Model FGGF3032KWG
Near Reminderville, OH 44202
Robert A.
Job Details: 11/10/2017
Removed pan and flame spreader, set bake, flame is blue, good, waTched oven cycle, cleaned spreader and pan, let unit cycle for 40min, good, op test ok; , Job Cmpltd,
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44111
Brian B
Job Details: 11/10/2017
When plugged in, drain pump starts running. Ran diag, f8e1, water level error. Checked hose from sensor to tub per tech sheet. Ohmed out sensor harness.. harness is good. Checked for 5v dc on j28 pins 1 to 4. 5 volts present . Reseated connectors and ran diag test cycle. Completed cycle. Ran rinse and spin. Completed cycle. Machine appears to be working normally. If problem returns, office to pre id new water level sensor. ; Job Cmpltd,
We serviced a
HOT POINT WALL OVEN COMBO
Model 10RJ90G
Near Rocky River, OH 44116
Brian B
Job Details: 11/09/2017
Range is approx 52 yrs old. Found failed upper oven selector switch. Parts are no longer availabe. Unit cannot be repaired. Lower oven is still working.; , Job Cmpltd, saved tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20ECMS00
Near Westlake, OH 44145
Brian B
Job Details: 11/09/2017
Checked temps. Temps were normal. Advised customer not to put foods directly in front of vent to ff. Plastic shelf front is cracked from defect in material. Office to order shelf and customer will install shelf herself.; ordrng 1 W11026424 (SHELF)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Wickliffe, OH 44092
Jeff M
Job Details: 11/09/2017
Unable to thoroughly tested machine transmission is locked up the shield is damaged belt is all has oil on it.the oil can break down the belt material Motor is severely corroded due to the oil. It is possible other parts are damaged but unable to determine without the machine more out of functioning state; ordrng 1 W11035751 (GEARCASE ) and 1 WPW10006384 (BELT) and 1 WPW10006487 (MOTOR ) and 1 WPW10427633 (SHELD),
We serviced a
WSLP1500H2WW GE
Model WASHER
Near Cleveland, OH 44110
Jeff M
Job Details: 11/09/2017
She dont have the parts needs to be reordered. She will install; ordrng 1 WH41X20618 (HOSE IN OUT COMBO)
We serviced a
WRT518SZFM00 WHIRLPOOL
Model REFRIGERATOR
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 11/09/2017
The unit is not cooling. Machine is room temperature is drawing .5 A there’s no heat transfer no frost pattern the compressor is on. The unit needs a cfc and filter dryer;
We serviced a
KDRS467VSS05 KITCHENAID
Model RANGE
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/09/2017
, No gas smell at this time. Tested all burners. Unable to duplicate. Advised to use as normal. Op test ok. ; Job Cmpltd
We serviced a
KDRS467VSS05 KITCHENAID
Model RANGE
Near Pepper Pike, OH 44124
Chad P.
Job Details: 11/09/2017
No gas smell at this time. Tested all burners. Unable to duplicate. Advised to use as normal. Op test ok. ; Job Cmpltd,
We serviced a
MFI2568AEQ MAYTAG
Model REFRIGERATOR
Near Solon, OH 44139
Chad P.
Job Details: 11/09/2017
Found a few different issues with the ice maker compartment. The ice maker is calling for to much water and ejecting large clumps of ice. Also, the chute seal is not mating with the ice basket letting water air in. This is letting in warm air in and icing up the auger. Needs ice maker, auger and seal replaced. Cust needs after 1:30 p.m. ; ordrng 1 67006342 (auger motor) and 1 W10583817 (icemaker) and 1 WPW10287601 (SEAL, CHUTE)
We serviced a
KDFE104DBL0 KITCHENAID
Model DISHWASHER
Near South Amherst, OH 44001
Paul H.
Job Details: 11/09/2017
Tracks have broken, need replaced, ; ordrng 1 W11048934 (TRACK-LH) and 1 W11048936 (TRACK),
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Lorain, OH 44053
Paul H.
Job Details: 11/09/2017
Intermittent operation, opened and closed door a couple of times, light not kicking on everytime, interlock issue, used t/s yesterday or day before, have not received restock yet; ordrng 1 W10450407 (harns-wire)
We serviced a
WTW5000DW1 WHIRLPOOL
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 11/09/2017
When I arrived unit was not latching, ran diagnostics, f2e1 stuck key, f5e1 lid switch, cleared, ran a manual lid lock test, tested fine, ran an auto test cycle, tested fine, op test ok, maybe just needed a reset?..., had customer start a normal cycle before I left, good to go.; Job Cmpltd,
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Bay Village, OH 44140
Brian B
Job Details: 11/09/2017
Removed freon. Replaced listed parts.. evac to 30”. Held 10 min.. recharge 5.3 oz freon. Closed system. Monitored, optest ok.; Job Cmpltd,
We serviced a
KENMORE REFRIGERATOR
Model 106.56243400
Near Cleveland, OH 44103
Brian B
Job Details: 11/09/2017
Replaced ff door gasket. Liner was foamed in. Used adhesive to secure bottom of gasket. Used steamer to form gasket. Optest ok.; Job Cmpltd,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Ravenna, OH 44266
Robert A.
Job Details: 11/09/2017
Found wire at bottom of door broken, repaired, op test ok; Job Cmpltd,
We serviced a
MAYTAG WASHER
Model MVWB835DW2
Near Streetsboro, OH 44241
Robert A.
Job Details: 11/09/2017
Found left front susp rod missing, needs suspOfr 1606002341; ordrng 1 W11130356 (SUSP), schdld next appmnt for 11/15 WED !,
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Streetsboro, OH 44241
Brian B
Job Details: 11/09/2017
Found t fuse open, replaced, op test okNote venting foil and plastic, too long, coiled behind unit, Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
We serviced a
KRFF507ESS01 KITCHENAID
Model REFRIGERATOR
Near Munson Township, OH 44024
Jeff M
Job Details: 11/09/2017
There is a service point are talking about relocating the thermister I steamed out the evaporator relocated the thermister unit tested good; Job Cmpltd
We serviced a
WTW8500BW WHIRLPOOL
Model WASHER
Near Munson Township, OH 44024
Jeff M
Job Details: 11/09/2017
The Burns make a loud noise in the back right suspension rod has no spring; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension)
We serviced a
MDB8959SBS MAYTAG
Model DISHWASHER
Near Chardon, OH 44024
Jeff M
Job Details: 11/09/2017
The main control was on fire. The u it needs a main control ui and wiring harness. The unit still has power to the unit. I strongly urge the customer to locate the breaker disconnect power. ; ordrng 1 W10595568 (cntrl-elec) and 1 W10871222 (HARNESS ) and 1 WPW10475780 (UI)
We serviced a
MVWC565FW1 MAYTAG
Model WASHER
Near Chardon Township, OH 44024
Jeff M
Job Details: 11/09/2017
The unit was not being loaded correctly the loads where to small unit op tested good ; Job Cmpltd
We serviced a
MVWB835DW0 MAYTAG
Model WASHER
Near Lorain, OH 44053
Paul H.
Job Details: 11/09/2017
Checked drain pump area again, no debris, ran diagnostics, f8e1 long fill, f2e1 stuck key, f0e3 overload, cleared ran test 51, all functions passed, checked codes again, none, from symptoms could be an off balance issue, discussed loading, op test ok.; Job Cmpltd
We serviced a
WTW4915EW1 WHIRLPOOL
Model WASHER
Near North Ridgeville, OH 44035
Paul H.
Job Details: 11/09/2017
Ran diagnostics, f8e1 no fill/long fill, f5e1 lid switch, cleared, ran auto test, tested fine, op test ok; Job Cmpltd,
We serviced a
ASI2575FRW00 AMANA
Model REFRIGERATOR
Near Olmsted Falls, OH 44138
Paul H.
Job Details: 11/09/2017
Adjusted top hinge on FC door and height screw on RC door, even spacing down middle and square tops and bottoms, RC has less compression on gasket than FC, seal is good but customer is concerned about difference, spoke with GS, informed that an 1/8” or less cannot be adjusted, advised customer, otherwise square.; Job Cmpltd
We serviced a
WRX735SDBM00 WHIRLPOOL
Model REFRIGERATOR
Near North Ridgeville, OH 44039
Paul H.
Job Details: 11/09/2017
Unable to produce issue at this time, advised customer to try to record for us.; Job Cmpltd,
We serviced a
WRT318FZDW02 WHIRLPOOL
Model REFRIGERATOR
Near Lorain, OH 44052
Paul H.
Job Details: 11/09/2017
Unit is not defrosting, did a manual defrost, unable to enter service mode, needs new control, ordering; ordrng 1 W11039821 (CONTROL BOX),
We serviced a
WED86HEBW0 WHIRLPOOL
Model DRYER
Near North Royalton, OH 44133
Chad P.
Job Details: 11/09/2017
Found rear rollers bad and wearing down supports. Also, pulley is sticking and belt cracking. Needs rollers, supports, belt and pulley. ; ordrng 1 279640 (pulley,idler) and 1 661570V (BELT) and 2 WPW10314173 (ROLLER)s and 2 WPW10359271 (SUPPORT)s,
We serviced a
MBR2258XES1 MAYTAG
Model REFRIGERATOR
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/09/2017
Installed drain tube assy. Cleared line and ice. Op test ok. ; Job Cmpltd
We serviced a
WMH53520CS6 WHIRLPOOL
Model MICROWAVE
Near Parma Heights, OH 44130
Chad P.
Job Details: 11/09/2017
Cc complaint that unit is not turning on the interior light, will display open and close door and or will continue to beep when cooking is done and food has been removed. Interlocks failing. Needs replaced. Cust requests morning for install. T.s. Previously used. ; ordrng 1 W10450407 (harns-wire)
We serviced a
WRT311FZDM00 WHIRLPOOL
Model REFRIGERATOR
Near Brook Park, OH 44142
Chad P.
Job Details: 11/09/2017
Found cubes over flowing in basket. I.m. Needs an extension. I.m. Is shutting off but not before cubes get to high. ; ordrng 1 WP2304353 (EXTENSION),
We serviced a
KDFE104DSS4 KITCHENAID
Model DISHWASHER
Near Olmsted Township, OH 44138
Chad P.
Job Details: 11/09/2017
Door alignment checks good and unit is level and installed correctly. Sprayers are correct. Top rack is sliding back not forward. Cc that unit will either leak or the door will pop open. Both at random. Door popped open when tech first ran unit and seemed to be okay after. Techline: kathy. System is down. Unable to document she advised that upper rails have been revised again. Cp does not have previous parts used on file to refernce. She said to look into. If they do not match W11048934/36 then to replace them. If they do match contact t.l. back. G.s. To please review. If parts do not match please have office contact cust for install appt. ; ordrng 1 W11048934 (RAIL) and 1 W11048936 (RAIL),
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Aurora, OH 44202
Robert A.
Job Details: 11/09/2017
Installed bearing kit, ran diagnostic cycle, good, op test ok; Job Cmpltd,