Near Cleveland, OH 44109
Corey L.
Job Details:
08/14/2020
DRYER MAYTAG MEDB835DC4 "Customer complaint of no power, found display not allowing any selections, control sending voltage to console control, unit needs overlay ; ordrng 1 W11158457 (overlay)"
Near Olmsted Township, OH 44138
David R
Job Details:
08/14/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced panel. Good. Op test ok
Near Cleveland, OH 44120
Corey L.
Job Details:
08/14/2020
REFRIGERATOR KENMORE 596.766046 "Customer complaint freezer not cooling and now fridge is warm, confirmed room temp in both sections, fans on compressor is not, bench test to compressor passed, unit needs starter, quoted to replace with ts part, ok, replaced starter, op test good ; used
Near Claridon Township, OH 44024
Jason N
Job Details:
08/14/2020
REFRIGERATOR GE GDSC3KCYAWW "Cc unit not coolingCustomer stated itÂ’s been intermittently cooling then warming for awhile. Now itÂ’s not cooling at all. Found compressor not running, start relay clicking. Changed start relay using misc truck stock. Compressor still will not start, ohm
Near Ashtabula, OH 44004
Jason N
Job Details:
08/13/2020
RANGE MAYTAG MER6600FZ2 "Cc unit sparked behind unitPulled rear panel, checked all wiring on harness and power cord. Found wire to bottom bake element pinched in side panel from assembly, insulation melted in 2 spots. Cut out bad wire, repaired with new wire. Ran bake test to 35
Near Cleveland, OH 44120
Corina H
Job Details:
08/13/2020
WASHER MAYTAG MVWB765FC4 "Cust showed pop, sent pic. CC that there is not enough water going into the washer. Ran diag F8e1 Long Fill. Checked the hot and cold. Cold water valve was turned off. Turned the cold water valve on. Started a bedding, deep fill and deep clean. Unit fill
Near Willowick, OH 44095
Corina H
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Insulation is sticking out on the corners of the new door. Took pictures. Will need a new door; ordrng 1 LW10858417 (Door)
Near Brownhelm Township, OH 44001
Gabriel P
Job Details:
08/13/2020
RANGE KITCHENAID KOSE500ESS01 "Replace panel ,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
08/13/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 "Replace door customer show me a tiny lint inside between glass check new door good,opt test ok"
Near Elyria, OH 44035
Gabriel P
Job Details:
08/13/2020
RANGE WHIRLPOOL WFC150M0EW3 Found control not sending voltage to bake element need control ; ordrng 1 W11122557 (cntrl-elec)
Near Westlake, OH 44145
Gabriel P
Job Details:
08/13/2020
DRYER SAMSUNG DV48H7400EW/A2 Found heating element open gave estimate customer will not repair
Near Westlake, OH 44145
Gabriel P
Job Details:
08/13/2020
DISHWASHER KITCHENAID KUDE40FXSS3 Found unit working but when press a cycle lights on panel are dim also pump making a vibration sound bj ask to replace it ordering parts needed ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10481117 (panel-cntl)
Near Roaming Shores, OH 44085
Jeff M
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH01 Steamed the unit out installed new part unit tested good
Near Chagrin Falls, OH 44022
Dan
Job Details:
08/13/2020
B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 37 degrees, compressor and condenser fan are running,evaporator fan is running, partial frost pattern on evaporator, syst
Near Broadview Heights, OH 44147
David R
Job Details:
08/13/2020
WASHER WHIRLPOOL WTW5000DW3 "Cc of knocking noise. Spun basket by hand, no apparent noises. No error codes. Ran auto diagnostics for components. All checked good. No noises. Saw the pressure hose hit the back cabinet a couple of times, that could be creating some noise. Checked unde
Near Berea, OH 44017
David R
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL WDF518SAFW "Cc of noise when starting up unit. Found broken glass in drain pump. Removed, tested, good. Op test ok"
Near Mentor, OH 44060
Jason N
Job Details:
08/13/2020
WASHER WHIRLPOOL WTW4955HW1 "Cc unit vibrating violently, drain hose shakesCustomer stated unit makes all kinds of noises, and unit will shakes when in a spin. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Ran spin a drain test with 4 wet towel load. Vibrati
Near Concord Township, OH 44077
Jason N
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Cc unit not cooling. Customer stated ice melted and freezer starting to thaw. Checked frost pattern on evap, good frost, evap fan not running. Ran manual evap fan test step 3-2. Fan not turning on, good power in to fan at 14.1v dc. Fan will run if spun b
Near Cleveland, OH 44120
Dan
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of ice build up in freezer section, found fresh food section and freezer section doors not sealing, adjusted door gaskets , doors sealing, now, op test good"
Near Geneva, OH 44041
Jeff M
Job Details:
08/13/2020
DISHWASHER KENMORE 1393K012 "The unit is leaking from the front. The unit is leveled. It needs a new door gasket ; ordrng 1 W11177741 (gasket), used 1 SHIPPING (shipping and handling) from stock"
Near Edgewood, OH 44004
Jeff M
Job Details:
08/13/2020
WASHER MAYTAG MVW6230HW0 The part has not been delivered needs to be re-ordered; ordrng 1 W11419173 (CONTROL)
Near Roaming Shores, OH 44085
Brian M
Job Details:
08/13/2020
WASHER MAYTAG n/a Cc unit not always locking Installed door latch ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Burton, OH 44021
Joe O
Job Details:
08/13/2020
WASHER MAYTAG MVWX700XL2 "Cc: lid not locking, not spinning, loud motor, not drainingFound drain pump just humming. Unit intermittently not powering on. Found unit is receiving proper power at 119v. Found control sending proper power to drain pump at 119v. Found error code f9e1(l
Near Avon Lake, OH 44012
Gabriel P
Job Details:
08/13/2020
DRYER WHIRLPOOL WED4800BQ1 "Found fuse open also rollers broken as well replaced from t/s,opt test ok ; used 1 279816 (CUTOFF), and 1 4392065 (DRYER REPAIR KIT) from stock"
Near Burton Township, OH 44021
Corey L.
Job Details:
08/13/2020
WASHER WHIRLPOOL WTW8040DW4 "Installed water valve and housing, op test good"
Near Bainbridge, OH 44023
Brian M
Job Details:
08/13/2020
WASHER WHIRLPOOL WTW5000DW3 Installed control Ran auto test and calibration OP Test Ok
Near Valley View, OH 44125
Corina H
Job Details:
08/13/2020
WALL OVEN JENN-AIR JJW2830WS00 "CC that the fault is still there. Cust replace the upper fan and ui. Checked the lower fan. Will need a new lower fan; ordrng 1 WPW10273666 (Blower fan), used 1 Shipping from stock"
Near Solon, OH 44139
Corey L.
Job Details:
08/13/2020
RANGE MAYTAG MER8775AW0 "Customer complaint bake element broke, confirmed found bake element failed, unit needs bake element; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near South Russell, OH 44022
Brian M
Job Details:
08/13/2020
REFRIGERATOR AMANA ASI2175GRS04 Cc unit leaking after getting water Found leak coming from left hinge John guess fitting water line was not seated all the way into fitting Fixed water line OP Test Ok
Near Strongsville, OH 44149
Gabriel P
Job Details:
08/13/2020
RANGE WHIRLPOOL WMHA9019HZ2 Door WiFi display has white line need the hole door ; ordrng 1 W11186019 (door/mw)
Near Solon, OH 44139
Brian M
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Cc unit not cooling Found temps in freezer at35 and fridge at 45Found no frost pattern on either evap Needs compressor evap and filter drier ; ordrng 1 8201675 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KSSC42FKS00 Installed evap fan Air is moving now OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/13/2020
RANGE JENN-AIR JDR8895AAS "Cc that UI not making selections Found UI not responding to anything other than cancel button even after a reset Needs Control board /UI; ordrng 1 WP5701M796-60 (clockswit), used 1 SHIPPING (shipping and handling) from stock"
Near Maple Heights, OH 44137
Corey L.
Job Details:
08/13/2020
RANGE AMANA AGR6603SFS2 "Installed part, op test good"
Near Cleveland, OH 44109
Dan
Job Details:
08/13/2020
RANGE WHIRLPOOL WGG555S0BS00 "Customer complaint that upper oven is not working, confirmed, unit says feature is not available when bake or broil for upper oven is pressed, unplugged and plugged back in, control is working now, upper oven is not lighting, igniter is weak; ordrng 1 W
Near MENTOR ON THE, OH 44060
Jason N
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Cc unit not coolingFound both sections at room temperature, checked for leaks using uv light, found dye leaking at drier lok-ring fitting. Recovered refrigerant. Cut out drier, soldered in new drier using truck stock. Pulled vacuum on system to 29 in/hg
Near Russell Center, OH 44072
Joe O
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH01 "Cc: frost build up in freezerFound gaps in gasket. Needs freezer door gasket. Gasket shows out of stock, office to reschedule; ordrng 1 W10638486 (gasket-fip11841), used 1 SHIPPING (shipping and handling) from stock"
Near University Heights, OH 44118
Joe O
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Cc: not making iceFound bail arm for ice maker not functioning, bail arm hanging. Ice maker will not cycle. Also found door harness broken at the bottom of the door. Needs door and ice makerCustomer does not want to repair at this time"
Near Cleveland, OH 44102
Dan
Job Details:
08/13/2020
RANGE WHIRLPOOL GY397LXUS02 "Installed new infinite switch, op test good"
Near Cleveland, OH 44102
Dan
Job Details:
08/13/2020
RANGE KITCHENAID KFGD500EBS00 "Customer complaint of yellow flames on front two burners, burners are normal size and color, unit is operating as designed"
Near Maple Heights, OH 44137
Brian M
Job Details:
08/13/2020
RANGE WHIRLPOOL WFG320M0BB2 Cc light flickering Found socket damaged Replaced socket OP Test Ok
Near Berea, OH 44017
Gabriel P
Job Details:
08/13/2020
RANGE KITCHENAID KSGG700ESS1 "Replace parts,opt test ok"
Near Cleveland, OH 44113
Dan
Job Details:
08/13/2020
WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"
Near Bedford Heights, OH 44146
Corey L.
Job Details:
08/13/2020
RANGE WHIRLPOOL WFC150M0EW3 "Customer complaint door wonÂ’t close, confirmed found right hinge failed, replaced with part sent, op test good"
Near Ashtabula, OH 44004
Jeff M
Job Details:
08/13/2020
WASHER MAYTAG MHW5500FW1 Installed new parts unit tested good the incorrect color was ordered for the user interface apparently to get a gray color user interface you need to order white instead of chrome because by whirlpool standard chrome is black; ordrng 1 W10911042 (panel-cn
Near Parma, OH 44134
Corina H
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Replaced the thermostat. Optest ok
Near Brecksville, OH 44141
Corey L.
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint ff ceiling lights out and frz light out, confirmed, found frz module failed, replaced with module sent, op test good"
Near Olmsted Falls, OH 44138
David R
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Cc Icemaker not working. Customer said Icemaker worked a couple days after installed, then stopped making ice for 5 days, than out of no where started making ice 3 days ago and has been working ever since. As of now everything is working correctly. Withi
Near North Royalton, OH 44133
Corina H
Job Details:
08/13/2020
DRYER WHIRLPOOL MED5100DW0 CC that the dryer is not heating. Found the l1 wire to the cord broke off of the connection. Will need a new cord.
Near Olmsted Falls, OH 44138
David R
Job Details:
08/13/2020
DRYER AMANA NED4655EW1 "Cc taking a couple cycles to dry clothes. Customer in apartment building, took a couple tries to find vent. Screen was cover with lint, no airflow. Removed all lint, could feel heat, good airflow. Let customer know that she does have a long way to vent s
Near Sheffield Lake, OH 44054
David R
Job Details:
08/13/2020
DRYER KENMORE 110.6671269 Cc not starting. Found open thermal fuse. Replaced from t/s. Tested. Good. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Lorain, OH 44053
David R
Job Details:
08/13/2020
DISHWASHER MAYTAG MDB9959SKZ0 Replaced part. Found old pump parts came off. Tested. Good. Op test ok
Near Cleveland, OH 44120
Joe O
Job Details:
08/13/2020
WASHER WHIRLPOOL WGT3300XQ1 Cc: not filling with enough waterCustomer states when unit is washing and rinsing on large load unit is not filling enough. Ran test cycle. Unit filling to roughly 3 inches from balance ring. Advised customer unit is designed to use less water then older
Near Willoughby, OH 44094
Jason N
Job Details:
08/13/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 "Cc unit not drying properly.Customer states some water remaining on dishes at end of cycle. Ran diagnostics, no codes stored. Ran diagnostics cycle till end, heater turning on. Unit is working as designed. Advised customer to turn on heated dry function
Near Brook Park, OH 44142
Corey L.
Job Details:
08/13/2020
DISHWASHER MAYTAG MDB4949SHW1 "Customer complaint door will not close, confirmed, found strike removed and in latch on door, also door hinges on wrong channel, corrected, op test good"
Near Sheffield Lake, OH 44054
Corina H
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that food is freezing in the ff section. Ff 37* to 34*. Top shelf is at the highest level. Advised cust to lower the shelf for a gallon of milk to fit on the shelf. Optest ok.
Near East Cleveland, OH 44112
Joe O
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Cc: not coolingCustomer had unit unplugged until today. Found temps turned to max. Found unit only has a partial frost pattern. Unit pulling 1.15 amps. Watched, frost pattern returned. Advised customer if temps are set too high the unit may not shut off,
Near Willowick, OH 44095
Jason N
Job Details:
08/13/2020
WASHER WHIRLPOOL WET4027HW0 "Cc unit will not cycleRan diagnostics, no codes stored. Ran auto test and calibration cycle. All functions passed. Ran drain and spin and delicate cycles. Both cycles started and ran normally. Could not duplicate an issue at this time. Unit is working as
Near Waite Hill, OH 44094
Jason N
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "Cc unit frost in drawerFound small amount of frost in top freezer drawer. Does not look like frosting caused by an air leak. Checked gasket seal for freezer door, checked good. Evap fan operation normal. Freezer temps set at -3 degrees, not much product
Near Aurora, OH 44202
Brian M
Job Details:
08/13/2020
COOKTOP ELE JENN-AIR JED3430WF01 Installed switch Ran test on burner OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Avon Lake, OH 44012
Corina H
Job Details:
08/13/2020
RANGE KITCHENAID KERI500YAL0 "CC that the back right budges not work. Checked the burner, good. Found the receptacle wires are spread out. Checked the switch, has 240 volts going to the receptacle. Will need a new receptacle ; ordrng 1 330031 (Receptacle), used 1 Shipping from stock"
Near Streetsboro, OH 44241
Brian M
Job Details:
08/13/2020
WASHER WHIRLPOOL WFW92HEFW0 Cc blanket stuck in washer Found unit locked Removed panel and manually unlocked unit Ran diagnostics found no errors Ran auto test OP Test Ok Advised not to wash heavy and big blankets to avoid doing it again Showed customer how to open manually if happe
Near Lakewood, OH 44107
Corey L.
Job Details:
08/13/2020
RANGE WHIRLPOOL WFG540H0AE0 "Customer complaint broiler not lighting, confirmed, ignitor spark is barely visible, ignitor is placed a correct distance from manifold, unit is properly grounded, ordering sprk mod and ignitor ; ordrng 1 WP8522425 (module-spk) and 1 WPW10333842 (igntr-o
Near Saybrook Township, OH 44004
Jeff M
Job Details:
08/13/2020
RANGE KENMORE 79071363780 Igniter failed installed new part unit tested good ; used 1 12400035 (IGNITER) from stock
Near Chester Township, OH 44026
Jason N
Job Details:
08/13/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc unit leaking water in ff compartmentCustomer also states there is frost building up periodically in freezer. Confirmed frosting in freezer, door not closing very well, slides are not pulling door in closed. Ordering freezer door slides. Found ff evap
Near Bay Village, OH 44140
Corina H
Job Details:
08/13/2020
RANGE KENMORE 790.756632 CC that the oven does not light and smells gas. Checked the igniter 2.68 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (Igniter) from stock
Near Richmond Heights, OH 44143
Joe O
Job Details:
08/13/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc: blank displayFound harness shorted on terminal block. Needs terminal block, harness, screws and 4 prong range cord; ordrng 1 PT400 (cord-power) and 1 W11458883 (HARNESS) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Near Berea, OH 44017
Gabriel P
Job Details:
08/13/2020
FREEZER KITCHENAID KRFF507HPS00 "Replace all parts,opt test ok"
Near Lakewood, OH 44107
Corey L.
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint of a dripping noise from time to time and some condensation was on top shelf, gaskets sealing correctly, sound is defrost cycle, no condensation found in ff, temps were 8 frz and 38 ff, unit is operating as designed"
Near Euclid, OH 44123
Joe O
Job Details:
08/13/2020
RANGE WHIRLPOOL WFE505W0HW1 "Cc: blank display, oven not workingFound terminal block shorted out. Needs harness and power cord.; ordrng 1 8171385RC (cord-power) and 1 W11416047 (HARNESS)"
Near Grafton, OH 44044
David R
Job Details:
08/13/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Cc unit not working. Getting 120ac. Control is taking input but after 5 seconds the controls will start dancing around by themselves. Used compressor tester, tested good. Ordering control and start device ; ordrng 1 W11198881 (start-dev) and 1 W11293202
Near North Ridgeville, OH 44039
David R
Job Details:
08/13/2020
WASHER MAYTAG MAV7600AWW "Cc squeaking noise. Found transmission leaking. Gave estimate to customer for repair. Do not order parts. ; ordrng 1 35-6615 (ht trans s) and 1 12002213 (cam pulley kit) and 1 W10219156 (seal-tub), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corina H
Job Details:
08/13/2020
DISHWASHER KITCHENAID KDTM404KPS0 CC that the unit s leaking. Removed the door found it leaking. Called Dustin Service pointer Door w11091267; ordrng 1 w11091267 (Door)
Near Willoughby, OH 44094
Joe O
Job Details:
08/13/2020
WASHER KENMORE 110.2613241 "Cc: bearing noises, wash plate free spinsFound wash plate splines and gear case splines worn out. Needs gear case and wash plateCustomer does not want to repair at this time"
Near Painesville Township, OH 44077
Jason N
Job Details:
08/13/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc unit not cooling and filter reset will not workCustomer stated unit not accepting filter reset, stopped cooling recently, unit making a clicking sound and interior lights were flashing in and out. Unit working correctly when I arrived, unit cooling, t
Near Euclid, OH 44123
Joe O
Job Details:
08/13/2020
RANGE ELEC MAYTAG MER8674AS0 "Cc: not heating properly, long preheat timesFound bake element is open. Needs bake element.Element shows under 10 year part warranty.; ordrng 1 W10779716 (elmnt-bake)"
Near Mayfield Heights, OH 44124
Dan
Job Details:
08/13/2020
DISHWASHER KENMORE 665.13183K802 "Customer complaint that no water is entering unit, confirmed, found float switch stuck in up position, freed, unit filled and began washing, op test good"
Near Thompson, OH 44086
Brian M
Job Details:
08/12/2020
WALL OVEN KITCHENAID KOCE500ESS05 Cc unit not powering on Found unit getting proper voltage Unplugged main control board and checked connection Re inserted power to main control and unit powered back on Ran test bake Not confident that issue will not return Will need main control Control
Near Avon, OH 44011
Gabriel P
Job Details:
08/12/2020
DISHWASHER KITCHENAID KDTM404KPS0 Found few dents and damage parts from delivering unit also was sold as is.office review this issue whirlpool will not cover this took picture of damage ; ordrng 1 W11416362 (PUMP ) and 1 W11416371 (DOOR PANEL) and 1 WPW10348409 (screw)
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/12/2020
DRYER AMANA NED7200TW Pulley making a squeak sound also unit is on a tight space and is a stack unit will need a second tech call senior tech bj show him how tight unit is and he also agree .customer paid for parts and service call ; used 1 4392067 (DRYER REPAIR KIT) from stoc
Near Ravenna, OH 44266
Brian M
Job Details:
08/12/2020
REFRIGERATOR FRIGIDAIRE FFTR2021TS1 "Cc unit not cooling Found evap fan not running Evap fan getting power Needs fan ; ordrng 1 242077705 (Fan), used 1 SHIPPING (shipping and handling) from stock"
Near Chesterland, OH 44026
Corey L.
Job Details:
08/12/2020
RANGE WHIRLPOOL WEG515S0FS0 "Customer complaint bake and broil button not working, confirmed, touched clean and display asked to press start, hitting bake and broil you get a tone that itÂ’s the wrong button pressed to start cycle, canceled clean and bake broil selections working, no
Near Lyndhurst, OH 44124
Corina H
Job Details:
08/12/2020
WASHER WHIRLPOOL WFW5620HW0 "CC that the unit is leaking. Service pointer to replace to stator. Unit shakes in a spin. Service pointer to replace the control. Called t/l TJ. Will need a new control and stator. ; ordrng 1 W11354541 (Stator) and 1 W11314661 (Screw) and 1 W11322879 (Co
Near Gates Mills, OH 44040
Corey L.
Job Details:
08/12/2020
COMPACTOR WHIRLPOOL TC900QPDB0 "Customer complaint compactor jammed, confirmed, performed jammed pointer on tech sheet, no change, unable to remove unit to properly diagnose, spoke with tech support, unable to diagnose if unit cannot be pulled out not charging svc and informed customer
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details:
08/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint of freezing over, unit was not plugged in, unit operating normally, advised unit needs power for 24 hours to determine “freezing over”"
Near Bay Village, OH 44140
Gabriel P
Job Details:
08/12/2020
WASHER ESTATE ETW4400XQ0 "Found a wire snap off the connector that plug in into motor gave customer estimate he said go ahead with repair ; ordrng 1 W10362916 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
Near Avon, OH 44011
Gabriel P
Job Details:
08/12/2020
DRYER MAYTAG MEDB765FW0 "When arrive unit been fix from an electrician friend the replace terminal block and cord customer wanted to know what they would do with fire stinweger on the back panel open top panel not dirty on control ,also customer ask why it gets hot behind unit o
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/12/2020
DISHWASHER KITCHENAID KDTE334GPS0 Ran drain and spin no noise or grinding ran normal cycle twice but makes a humming sound every 10 minutes calling tech line donÂ’t know if is normal spoke dave he said that noise may be the fan when starts on and off so gave customer the file number for hi
Near Hiram, OH 44234
Brian M
Job Details:
08/12/2020
RANGE WHIRLPOOL JES9900BAS Cc left front burner not working Replaced switch and burner OP Test Ok
Near Burton Township, OH 44021
Brian M
Job Details:
08/12/2020
WALL OVEN FRIGIDAIRE FGB24T3ECF Cc of gas smell Ran unit at diff temps for over 30 min Did not smell any gas Also verified with customer both of us are not smelling gas at this time OP Test Ok
Near Oakwood Village, OH 44146
Corina H
Job Details:
08/12/2020
WASHER MAYTAG MVWB400VQ0 "CC that the unit is leaking. Started a cycle found the bearings are worn. Water is splashing from the tub ring. Will need a tub ring and bearings. Cust just wants to replace the tub ring and install it himself.; ordrng 1 WPW10130807 (Tub ring) and 1 W104
Near Cleveland, OH 44118
Dan
Job Details:
08/12/2020
DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, cleared out, op test good"
Near Concord Township, OH 44077
Jason N
Job Details:
08/12/2020
WASHER WHIRLPOOL WTW5005KW0 "Cc unit lockedConfirmed door lock engaged, will not unlock manually. Unit needs lid lock. Replaced using truck stock. Ran manual lid lock test, op test good.; used 1 W11307244 (DOOR LOCK) from stock"
Near Concord Township, OH 44077
Jason N
Job Details:
08/12/2020
DISHWASHER KITCHENAID KUDS30IXSS7 "Cc unit not washing, will only cancel and drainRan diagnostics, found codes 3-3 for owi failed calibration, 6-1 low/no water, 10-1 for dispenser electrical problem. Ran diagnostics cycle, wash motor not turning on, relay clicking on board and motor only
Near Pierpont, OH 44082
Jeff M
Job Details:
08/12/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Fan blade came off it will not stay on needs a new fan blade; ordrng 1 W11204896 (blade-fan), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland Heights, OH 44106
Dan
Job Details:
08/12/2020
REFRIGERATOR KITCHENAID KFIV29PCMS02 "Installed new water reservoir, op test good"
Near Perry Township, OH 44057
Jeff M
Job Details:
08/12/2020
REFRIGERATOR WHIRLPOOL WRS965CIAE00 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near North Royalton, OH 44133
Corina H
Job Details:
08/12/2020
REFRIGERATOR WHIRLPOOL WRF560SEHW00 CC that there is water leaking in the freezer. Found water on back wall. Steamed out freezer. Called t/l TJ. To replace the sleeve. ; ordrng 2 2171943 (Sleeve)s
Near Rocky River, OH 44116
Gabriel P
Job Details:
08/12/2020
WASHER WHIRLPOOL WTW8000DW5 "Replace latch,opt test ok"
Near Shaker Heights, OH 44120
Corey L.
Job Details:
08/12/2020
REFRIGERATOR WHIRLPOOL MBB1956GES "Installed part listed, frost pattern forming, op test good, advised 24hrs for temps to settle"
