We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Mantua, Ohio 44255
Brian M
Job Details:
09/02/2021
Cc icemaker leaking into ice container Found ice build up under ice bucket Found ice maker over filling Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker)
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Installed panel OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc unit not broiling or baking in upper oven and light wont shut off Found door switch not being activated Leaving light on and tripping board to no heat Fixed switch loose connections Ran test bake OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Westlake, Ohio 44145
Gabriel P
Job Details:
09/02/2021
"Replace shifter,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near North Olmsted, Ohio 44070
Gabriel P
Job Details:
09/02/2021
"Found icemaker making ice also also noticed customer use a big cup to dispense ice and ice was jamming at the door whirlpool advise customer to use regular cup so the paddle can be press in all the way to prevent ice jam,opt test ok"
We serviced a
GE DISHWASHER
Model GSD600D-03
Near Strongsville, Ohio 44149
David R
Job Details:
09/02/2021
Unit is about 40 years old. Cc unit is leaking. Took off bottom kick plate. Ran unit about an hour. Seeing water seep through a rust spot under tub. Talk to Brain. Separate piece and cannot be replaced. Customer paying SVC.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, Ohio 44138
David R
Job Details:
09/02/2021
"Recovered refrigerant, replaced comp, evap and drier, pulled 28'vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 W11506635 (Coupler), 1 W11504433 (Coupler), and 1 W10895716 (Coupler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, Ohio 44039
Gabriel P
Job Details:
09/02/2021
Wrong part order ordering parts needed ; ordrng 5 WPW10082853 (Pivot tine)s
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Bedford, Ohio 44146
Dan
Job Details:
09/02/2021
"Customer complaint that unit would not stop washing, ran diagnostics found f0e5(off balance load) error code, ran auto test cycle, all components working, unit completed test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc unit not heating/ drying found f7e1 error Ran diagnostics test found heater functioning Needs control Part on bo office to schedule ; ordrng 1 W11305296 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MEDB850YW2
Near Pepper Pike, Ohio 44124
Corina H
Job Details:
09/02/2021
CC that there is a noise when first starting. Found the idler pulley seized. Replaced the dryer repair kit. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS05
Near Bentleyville, Ohio 44022
Corina H
Job Details:
09/02/2021
Replaced the ui and control. Brought core back for return. Heated oven to 350*. Opt test ok.
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207SSS02
Near Beachwood, Ohio 44122
Corina H
Job Details:
09/02/2021
"CC that the oven glass broke and the light does not turn off. Confirmed. Replaced the glass. Checked the door switch open. Will need a new door switch. ; ordrng 1 W11029221 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Strongsville, Ohio 44149
Manny
Job Details:
09/02/2021
"Cc unit has glue like stain on glass and smokes a lot when oven is turn on, advise customer to contact whirlpoo; ordrng 1 9761344 (Liner) and 1 W10316950 (Door glass)"
We serviced a
WHIRLPOOL ICE MAKER
Model GI5FSAXVY02
Near Westlake, Ohio 44145
David R
Job Details:
09/02/2021
Replaced evap harness. Icemaker cycled but not calling for water. Called techline. Went through all voltage checks and essentially found a break in the wire in cabinet. Not repairable. Customer to be issued refund for parts/labor. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Solon, Ohio 44139
Dan
Job Details:
09/02/2021
"Customer complaint of f5e3 error code, confirmed, installed new lid lock, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, Ohio 44139
Dan
Job Details:
09/02/2021
"Customer complaint that unit was not cooling, fresh food section temperature at 41 degrees, freezer section temperature at 0 degrees, evaporator frost pattern is good, compressor and condenser fan are running, evaporator fan is running, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Kent, Ohio 44240
Brian M
Job Details:
09/02/2021
Installed fan and evap cover OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, Ohio 44023
Dan
Job Details:
09/02/2021
"Customer complaint that right fresh food section door has waves in it, confirmed unit needs new door ; ordrng 1 13107887SQ (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Amherst, Ohio 44001
Gabriel P
Job Details:
09/02/2021
Found defective dispenser ordering; ordrng 1 WPW10671905 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Columbia Station, Ohio 44028
Marie V
Job Details:
09/02/2021
"Cc that the unit still not cooling. Confirmed . Took temps 44* on fresh food section and 32* on freezer. No frost on evap , evap was wet, no frost. Put kill a watt meter on compressor is only pulling 1.5 amp. Have week compressor will have to be replaced. Cust has compressor, no need to order. ; schdld next appmnt for 9/16 THU !"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, Ohio 44202
Brian M
Job Details:
09/02/2021
Cc no cool Found leak at lokring connections on filter drier Recovered refrigerant Solder in drier Ran vac 20 min Recharged with 5.25oz r134a Normal frost pattern showed Advised to watch for 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJW00
Near Parma Heights, Ohio 44130
Manny
Job Details:
09/02/2021
"Cc unit not cooling at all, confirmed unit is at 76 degrees in both section. Unit need a seal system repair ordering compressor, evap and drier filter, need tech with lockring and r600a to finish the job.; ordrng 1 W11370578 (Compressor) and 1 W11368877 (Evap assembly) and 1 W10843121 (Drier filter)"
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Ashtabula, Ohio 44004
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Actuator
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near North Olmsted, Ohio 44070
Manny
Job Details:
09/01/2021
"Cc unit wont operate at all, found errors F6E2 and F6E3 main board not communicating with the ui and ui not communicating with main board, unit will need UI and main board replaced. Ordering main control and console ui. Office to contact customer when parts are available.; ordrng 1 W11135391 (Console) and 1 W11429620 (Electronic control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Cleveland, Ohio 44109
Manny
Job Details:
09/01/2021
"Installed evap fan motor and ice maker, ice maker will need a bail arm ordering bail arm.; ordrng 1 WP627792 (IM bail arm)"
We serviced a
KENMORE DRYER
Model 110.8640712
Near Cleveland, Ohio 44119
Jason N
Job Details:
09/01/2021
"Installed dryer repair kit. Ran dryer op test. No abnormal noises, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Elyria, Ohio 44035
Gabriel P
Job Details:
09/01/2021
"Replace actuator,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL2
Near Wellington, Ohio 44090
David R
Job Details:
09/01/2021
"Replaced wash pump, drain pump and dispenser. Dispenser gasket was ripped. Tested. Ran diagnostics. Good. Op test ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWB02
Near Westlake, Ohio 44145
Gabriel P
Job Details:
09/01/2021
"Replace filter housing,opt test ok"
We serviced a
MAYTAG FREEZER
Model WZF79R20DW03
Near North Royalton, Ohio 44133
David R
Job Details:
09/01/2021
"Replaced door switch, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDW00
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
09/01/2021
"Follow all steps of seal system,opt test ok ; used 3 Tjaf1200 (1/4 od tube ext) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KEBU208SSS03
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
09/01/2021
"Installed pressure sensor. Checked reservoir thermostat sensor, sensor checked good. Pulled water line from reservoir, confirmed water in reservoir. Op test good."
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, Ohio 44128
Corina H
Job Details:
09/01/2021
Replaced the shifter. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
09/01/2021
"CC that there is a fault code. Confirmed. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran the encoder test passed. Checked the led light flashing. Will need a new control and ui; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2830IM00
Near North Royalton, Ohio 44133
Manny
Job Details:
09/01/2021
"Cc unit paint peeling on bottom of top oven cavity, also she explained that the first time she used the oven there was a paint bubble like formation, when she wiped it paint came off confirmed paint is coming off as if it was burning up, contacted wp tech line to report the issue talked to Bruce from tech line, Bruce required pictures sending them through service matters"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Maple Heights, Ohio 44137
Corina H
Job Details:
09/01/2021
CC that the unit will lock and not work. Confirmed. No error codes. Found the drain pump wire harness broken. Repaired the wires. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Parma, Ohio 44130
Manny
Job Details:
09/01/2021
"Cc unit filing and wont advance the cycle, unit is working as designed, explained to customer that if unit is out of balance and cant self adjust, the unit will stop the cycle until the customer fix the load and restart unit. Ran calibration and manual test op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, Ohio 44145
Marie V
Job Details:
09/01/2021
"Cc that the unit is making a loud noise. Couldnt get a loud noise from unit , only a pitch noise and it was not too loud to find where it was coming from. Took unit off and inspected seals, blower wheel, rollers and motor. All check out good. Added zoom spout to pulley,. And ran unit. Ran unit just the motor couldnt get the noise complaint. Advice cust to monitor unit. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, Ohio 44140
Marie V
Job Details:
09/01/2021
"Cc that the unit is having some problems with the doors not closing and a noise that was very loud on fresh food section and then it stopped. Confirmed found fresh food section evaporator frozen all the way. Took temp found 47* on fresh food section and 0* on freezer. Took unit out and check evaporator thermistor, has 33kohms. Unit will need control board and evapo fan and harness. ; ordrng 1 WPW10675033 (Control) and 1 W11087438 (Motor evap harness), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Royalton, Ohio 44133
David R
Job Details:
09/01/2021
"Replaced icemaker, ran test 57 and 45. Called for water. Give time to start making ice. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rocky River, Ohio 44116
David R
Job Details:
09/01/2021
"Tub ring has been damaged (took pics), will order out and replaced basket at same time.***requesting double labor ; ordrng 1 WPW10531289 (Tub ring)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Sheffield Lake, Ohio 44054
Marie V
Job Details:
09/01/2021
"Cc that the unit stopped cooling. Unit was plugged in but thermostats turned off. Turned back on and removed evaporator cover. Waited 10 min. No frost, put kill a watt meter compressor is pulling 0.44 amps. Low on refrigerant. Put pricing valve from T/S. Unit is on a vacc. Unplugged it started stabilizing unit has a leak will need sealed system work. Called whirlpool tech line Brian. This unit does not have second to the 5 year warranty on sealed system. Said to try to call whirlpool and see if they help with repair.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, Ohio 44145
David R
Job Details:
09/01/2021
Replaced rails and brackets in FZ. Good. Op test ok.
We serviced a
MAYTAG DRYER
Model MEDB955FC0
Near Grafton, Ohio 44044
David R
Job Details:
09/01/2021
"Cc unit smells like burning when taking clothes out. Went through diagnostics and tested heat coming from back of unit. Higher than normal. Operating thermostat is malfunctioning. Ordering ; ordrng 1 Wp8577274 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Amherst, Ohio 44001
Marie V
Job Details:
09/01/2021
"Took POP. Cc that the unit is not drying dishes. Ran diag, no error codes , let unit do the auto test, no error codes by the end on the cycle. Took temps 160*. Advised cust to run hot water at the sink before starting unit and use rinse aid to help unit dry dishes better. Op test ok"
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Berea, Ohio 44017
Marie V
Job Details:
09/01/2021
"Cc that the unit makes a loud noise when running. Confirmed,. Unit is squeaking loud noise is coming from pulley , it will need dryer kit. Rollers , belt and pulley. Will need second tech to come back for repair. Is a stack unit and is on a closet. No shipping charge because one of the parts is a T/S. Cust will call if they want to continue. ; ordrng 1 4392067 (Dryer kit) and 1 WPW10112954 (Belt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, Ohio 44057
Jeff M
Job Details:
09/01/2021
Somehow I manage to order the wrong part I took the part number right off the icemaker its a different part number but it is the correct one; ordrng 1 241798233 (Icemaker)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, Ohio 44004
Joe O
Job Details:
09/01/2021
"Cc: oven not working, light not shutting off, door unevenFound control sending constant power to light. Found switch is functioning properly. Found inner door panel is warped. Found outlet has an open ground. Needs control, and inner door panelAdvised customer to have outlet grounded. Needs electrician for outletControl and panel show out of stock. Office to reschedule; ordrng 1 W11258611 (cntrl-elec) and 1 WP9761344 (liner-door)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ashtabula, Ohio 44004
Joe O
Job Details:
09/01/2021
Cc: wet clothes at the end of cycleCustomer stated when washing rugs unit would not spin out properly. Customer stated unit has been functioning properly recently. Advised customer of off balance loads. Found error code f7e7(motor unable to reach target rpm). Found unit is not corner balanced. Leveled. Ran auto test and calibration. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
09/01/2021
Replaced door
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Solon, Ohio 44139
Jason N
Job Details:
09/01/2021
"Cc unit codes f3e1 Customer stated its the dryer that needs service not the washer. Ran entitlement for dryer, under yr. Ran diagnostics, found code f3e1 for exhaust thermistor shorted/open. Checked thermistor resistance from control board. Reading 20.5k ohms at room temp. Ran dryer op test for 10 minutes on timed dry high temp. Unit cycling heat on and off properly. Checked airflow at vent outlet. Good airflow. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Moreland Hills, Ohio 44022
Brian M
Job Details:
09/01/2021
Cc of leak but he fixed it He stated he found the insulation inside hinges and getting wet He removed it and has ran it several times with no leakAdvised to watch
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Painesville, Ohio 44077
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Heater
We serviced a
MAYTAG RANGE
Model MGR8800FZ0
Near Solon, Ohio 44139
Jason N
Job Details:
09/01/2021
"Cc unit burners do not light.Cust stated she uses a lighter to light cooktop burners at present. Found no spark on burners. Checked for proper power at spark module. Good at 122v, and proper polarity and grounded. Unit needs spark module. ; ordrng 1 WPW10475149 (Spark module)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kirtland, Ohio 44094
Brian M
Job Details:
09/01/2021
Customer never received rails but not needed Installed adjusters OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ02
Near Mentor, Ohio 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Pan
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Streetsboro, Ohio 44241
Jason N
Job Details:
09/01/2021
"Cc unit not working, grinding noiseRan diagnostics, no codes stored. Ran auto test, unit did not agitate, did not shift. Checked under unit, found shifter arm had slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced shift actuator using customer supplied pre Id part. Ran auto test and calibration. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Gates Mills, Ohio 44040
Joe O
Job Details:
09/01/2021
Installed hinge an cam. Tested. Op test ok
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Mentor, Ohio 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Harness and cord
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
09/01/2021
Cc: not agitatingFound error code f8e1(long fill no fill). Customer washing on warm water and hot water is turned off. Advised customer on how the water works. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Brook Park, Ohio 44142
Corina H
Job Details:
09/01/2021
"CC that the unit does not drain. Confirmed. Ran diag F8e6 Water Hazard, Drain Pump System Problem Long Drain. Checked the drain pump, 13.9 ohms. Checked the wire harness, good. Will need a main control. ; ordrng 1 W11100602 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBRO36FMX01
Near Rocky River, Ohio 44116
Corina H
Job Details:
09/01/2021
"CC that the freezer is not staying cold. Fz 10 to 15 ff 43*. Control was set at -5 Fz and 37* ff. Fans are running. Checked the thermistor ff 9.3 ohms Fz 23 ohms, both in range. Will need a main control. Part is still in warranty ; ordrng 1 W10818296 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Rootstown, Ohio 44272
Jason N
Job Details:
09/01/2021
"Cc unit not coolingCustomer attest unit not cooling on ff section for a few days, has since returned to normal operation. Verified, unit is cooling correctly at this time. Ran diagnostics functions tests, manual defrost, damper operation, thermistors tests. All passed and are working normally. Cannot duplicate issue at this time."
We serviced a
WHIRLPOOL RANGE
Model Wfg520s0as1
Near Highland Heights, Ohio 44143
Joe O
Job Details:
09/01/2021
"Cc: does not reignite after preheatCustomer stated the unit will preheat to temp, then while cooking unit would lose temp and not reignite. Stated they will have to shut unit off and allow it to cool before it will reignite. Ran test bake. Found once igniter is hot unit will reignite but electrode will not sense flame. Needs oven electrode. ; ordrng 1 WP9758079 (igntr-oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 41761712510
Near Chardon, Ohio 44024
Joe O
Job Details:
09/01/2021
"Cc: not filling, not runningFound unit just beeping when trying to start. Entered diagnostics, found unit will not run or fill in diagnostics, continues to beep. Checked error codes. Unit beeped 11 times followed by 14 beeps with no long pause. Called Frigidaire tech line, stated the error ebe error code(motor control relay failure). Ohmed out motor, checked voltage to motor control. Needs motor control board. Customer would like added to cancellation list ; ordrng 1 808653801 (board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model ZGP366NR5SS
Near Rocky River, Ohio 44116
Corina H
Job Details:
09/01/2021
CC that the oven is not heating. Confirmed. Found the igniter has 120 volts. Replaced the igniter from t/s. Heated the oven to 350* cycled on and off. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID MICROWAVE
Model KMHS120KPS0
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
09/01/2021
Replace magnetron opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, Ohio 44060
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good. Rack
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Geneva, Ohio 44041
Jeff M
Job Details:
09/01/2021
Installed the new part op tested good.
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Madison, Ohio 44057
Jeff M
Job Details:
09/01/2021
Drain pump was plugged gunk hair plastic and coins. I cleaned it out unit tested good; saved tckt
We serviced a
KITCHENAID OTR MICROWAVE
Model KEMS309BSS00
Near Ravenna, Ohio 44266
Jason N
Job Details:
09/01/2021
"Installed microwave components. Ran heat test for 1 minute with water. Good heat, no fault codes. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Cleveland, Ohio 44105
Corina H
Job Details:
09/01/2021
Replaced the valve and control. Brought core back for return. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4040AWB
Near Mentor, Ohio 44060
Corina H
Job Details:
09/01/2021
"CC that the unit is leaking. Confirmed. Found the inlet hose is overfilling the tank. Talked to BJ checked the spray arm. It is cracked. Will need a new spray arm. ; ordrng 1 WP99001788 (Wash arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2559XEM02
Near North Ridgeville, Ohio 44039
David R
Job Details:
09/01/2021
Replaced emitter control. Tested. Icemaker dropped ice and called for water. Good. ; saved tckt
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Elyria, Ohio 44035
Marie V
Job Details:
09/01/2021
"Cc that the unit is making a loud noise. When arrived unit was unplugged, plugged back in and found unit on a float mode. Ran diag found error code of F0E5 off balance load, f9e1 long drain. You can hear how something is preventing drain pump from draining. Removed all water from tub and found small sock un drain pump. Cleared out drain pump and ran auto test and calibrated unit. Op test ok"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
09/01/2021
Found door damage again for the fifth time ordering another one ; ordrng 1 W11385801 (Door)
We serviced a
KITCHENAID COOKTOP ELE
Model KFGU766VSS02
Near Ravenna, Ohio 44266
Jason N
Job Details:
09/01/2021
Cc unit center burner not lightingFound center burner will intermittently spark. Electrode is not centered and tip is covered in carbon. Repositioned electrode and secured. Cleaned up electrode tip. Tested burner operation several times. Good spark and ignition each time. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Painesville, Ohio 44077
Joe O
Job Details:
09/01/2021
Cc: intermittent squeaking noiseRan test cycle. Found pulley worn and rollers starting to seize. Replaced dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, Ohio 44081
Joe O
Job Details:
09/01/2021
"Installed control, thermistor and harness. Steamed remaining ice build up. Unit is cooling. Advised customer to allow 24 hrs for temps to adjust. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Cleveland, Ohio 44111
Manny
Job Details:
08/31/2021
"Cc unit leaks from the bottom, found animal hair on bellows making a gap between door and bellows, causing it to leak, clean no removed hair from bellows. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51ES4ES02
Near Lyndhurst, Ohio 44124
Brian M
Job Details:
08/31/2021
Cc of noise Found noise to be vibration noise from fan Found unit to be installed on 2 slats not a flat surface Needs reinstalled on flat surface
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Cleveland Heights, Ohio 44118
Dan
Job Details:
08/31/2021
"Installed new user interface , op test good"
We serviced a
MAYTAG DRYER
Model MED5500FC0
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
08/31/2021
Needed leveling found vibrating noise from metal to metal level legs it when away advise to buy feet padding
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Cleveland, Ohio 44144
Manny
Job Details:
08/31/2021
"Unit not working after basement flood, verify that unit is completely dead will need components that were affected by water, unit will need main control, and inverter and compressor.; ordrng 1 5304475104 (Compressor invrt kit) and 1 5304498781 (Main board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ADMIRAL WASHER
Model ATW4675YQ1
Near Cleveland, Ohio 44106
Manny
Job Details:
08/31/2021
"Cc unit makes clicking noise when agitating, ran calibration and manual test, started normal cycle with 4 large towels cant duplicate issue, unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, Ohio 44103
Manny
Job Details:
08/31/2021
"Cc unit not cooling, verified unit was at 56 degrees in refrigerator section, found frost over evap, set unit on diagnostics place on defrost, defrost heater works, contacted BJ and we determined that evap thermistor is out of range, BJ recommend to replace thermistor and main control. Ordering thermistor and main control. Place customer in cancellation list when parts are available.; ordrng 1 WPW10383615 (Evan thermistor) and 1 W11496881 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, Ohio 44139
Brian M
Job Details:
08/31/2021
"Cc of no ice Found freezer completely frosted over Cleared ice Tested defrost OP Test Ok Found harness to deli board completely cut off Advised on potential issues and quoted for replacement if wanted ; ordrng 1 W11170612 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
08/31/2021
"Cc unit freezer not cooling Customer stated problem originally was freezing in ff section, now both ff and freezer sections are too warm. Verified, freezer section is not freezing product. Compressor running hot, very little heat on condenser, amp draw on compressor at .5A. Unit has refrigerant leak, will need sealed system repair. Compressor covered under 10yr parts warranty. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
WHIRLPOOL WALL OVEN /MICRO
Model WOC75EC0HS04
Near Aurora, Ohio 44202
Brian M
Job Details:
08/31/2021
Cc unit not heating in the oven Found unit not receiving 220 advised on electrician or installer (pulte homes)Checked breaker box not sure on new style but looks like its only on one circuit If issue remains after wiring is corrected ; ordrng 1 W11261165 (cntrl-elec) and 1 WP4449751 (thrmst-fix)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cleveland Heights, Ohio 44106
Jason N
Job Details:
08/31/2021
"Cc unit not draining out and not completing cycles.Ran diagnostics, found codes 2-1 for UI stuck button and 5-1 for door stuck open. Ran wash test then cancel drain. Unit drained out. Ran diagnostics test cycle. Cycled cancelled out by itself. Reran cycle, noticed display was randomly generating numbers as if the UI buttons were being pressed. Unit needs UI control console. ; ordrng 1 W11302461 (UI console)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Streetsboro, Ohio 44241
Brian M
Job Details:
08/31/2021
"Cc timer not advancing Found timer not advancing Needs timer ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, Ohio 44028
David R
Job Details:
08/31/2021
"F29 door not unlock error. Arrived, unit unplugged, door is opening and closing. Readjusted door lock. Took off panel to reset error codes. Started up a normal cycle with load in and unit did lock and start up a cycle. Locking and unlocking correctly."
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Avon, Ohio 44011
Marie V
Job Details:
08/31/2021
"Cc that the unit makes a loud noise when spinning and a squeak noise as well. Cust showed video. Noise comes from behind unit. Started drain and spin and inspected unit. Found belt stretch out. Unit will need new belt. ; ordrng 1 WPW10388414 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Thompson, Ohio 44086
Jeff M
Job Details:
08/31/2021
Installed the new part op tested good. Sump
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, Ohio 44133
David R
Job Details:
08/31/2021
"Replaced drain no pump and float switch . Plugged in. Ran diagnostics, cleared error code. Ran diagnostics test, good, all components working. Ran quick wash for 15 mins, working. Leaking from left side. Tried adjusted feet. Still leaking. Ordering vent with gasket and dispenser. ; ordrng 1 W11545290 (Deflector) and 1 W11412300 (Dispenser) and 1 W11416460 (Vent) and 1 W11412300 (Vent)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYM2
Near Avon, Ohio 44011
Marie V
Job Details:
08/31/2021
"Cc that the unit is loud , is not cleaning dishes and the detergent pod is at the bottom of unit not dissolve . Confirmed started unit, it filled with water and motor was making a noise like is stripped inside. Motor is not running. Unit will need new pump assembly. Cust will call back if they want to continue ; ordrng 1 WPW10482482 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
08/31/2021
Ran couple cycle no leaks found cannot duplicate issue opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, Ohio 44011
Marie V
Job Details:
08/31/2021
"Cc that the ice looks like is coming out kind a wet and that one drawer sticks. Took temp. Fresh food section 36* , 2* on freezer and 11 * on ice maker compartment. The freezer door was left open and it caused condensation under the drawer and make ice maker looks shiny because it lost cold. Advice cust to try to keep doors close and cleared out the condensation on freezer drawer.Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Cleveland Heights, Ohio 44118
Dan
Job Details:
08/31/2021
"Installed control, thermistor, and fan motor, found drawer track broken, unit needs new drawer tracks; ordrng 1 WPW10397636 (Track) and 1 WPW10397635 (Track)"
