Near Beachwood, OH 44122
Brian M
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Cc unit not dispensing water then I will Found water pressure to be to high going to fridge and closing water valve Found service pointer W11394954A to install pressure regulator Installed regulator from back stock Ran several cups of water OP Test Ok ; u
Near Cleveland Heights, OH 44106
Jason N
Job Details: 04/22/2020
WASHER MAYTAG MVWX655DW1 "Cc unit not power onChecked voltage to control board, good at 117v. No diagnostics led. Unit needs control board. Replaced control using truck stock. Ran auto test and calibration. Op test good.; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/22/2020
WASHER WHIRLPOOL MHW3505FW1 Took bracket out of new basket also spin it but it was grinding is defective it wouldn’t spin freely look can pvr ; O-emld tckt
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/22/2020
WASHER MAYTAG MHW3505FW0 Installed new part unit tested good
Near Beachwood, OH 44122
Joe O
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KBFS20EVWH8 Cc: not making iceCycled ice maker. Found ice maker not cycling. Needs ice maker. Replaced ice maker. Cycled ice maker. Op test ok ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
Near Cleveland, OH 44120
Jason N
Job Details: 04/22/2020
WASHER WHIRLPOOL MVWX655DW2 "Cc unit stopped in mid cycle, no powerChecked power at control, only reading 50v. Checked power at outlet, good at 117v. Checked continuity on power cord, checked good. Plugged in unit to different outlet using extension cord, unit powered on. Drained un
Near Cleveland, OH 44120
Jason N
Job Details: 04/22/2020
RANGE KITCHENAID KSGB900EBL0 "Cc display erraticCustomer states sometimes display will not appear, then it will come back. Replaced display board using customer supplied part. Display op test good. Ran diagnostics, found codes f2e1 for keypad stuck key. It’s possible keypad error may
Near Painesville, OH 44077
Jeff M
Job Details: 04/22/2020
WASHER MAYTAG MVWC565FW0 "Units not shifting I found the actuator failed in the hub assembly stripped out. Installed new part unit tested good ; used 1 W10528947 (HUB), and 1 W10913953 (ACTUATOR) from stock"
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/22/2020
RANGE JENN-AIR JDS9865BDP "Cc of no bake Found control not sending power to bake elementFound bake element not within spec getting 8omhs on element and relay stuck open Needs element and control would recommend replacing thermostat ; ordrng 1 12001656 (sensor,ovn) and 1 WP8507P232
Near North Olmsted, OH 44070
David R
Job Details: 04/22/2020
RANGE WHIRLPOOL WEE745H0FS2 "Cc of oven not working. Also said she just had a power outage and wires down. Found harness and cord burnt at terminals. Replaced wires and cord. Tested bake and broil. Both good. Op test ok.; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM
Near Concord Township, OH 44077
Joe O
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc: not cooling, no lightFound unit is receiving proper power. Checked power to power supply and control. Power supply is receiving and sending proper power. Control is receiving power but not putting power to any components. Needs main control; ordrng 1
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 04/22/2020
WASHER MAYTAG MVW7232HW0 Installed new part unit tested good
Near Cleveland, OH 44120
Jason N
Job Details: 04/22/2020
REFRIGERATOR GE GSE22ETHCBB "Cc unit grinding noise Customer stated it was making a grinding noise in freezer and product was getting frosty. Temps also went up to 10 in freezer and 42 in ff. Unit operating correctly when I arrived, temps at 37 in ff, -1 in freezer. Suspect frost bu
Near Williamsfield, OH 44093
Jeff M
Job Details: 04/22/2020
DRYER WHIRLPOOL GEW9250PW1 "Unit will not heat I found the heating element open needs a new heating element est only ; ordrng 1 WP3387747 (element), used 1 SHIPPING (shipping and handling) from stock"
Near Kirtland, OH 44094
Joe O
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KRSF705HPS00 "Cc: noise, frost build upFound evap fan hitting frost in ff section. Found unit not defrosting properly. Drain is clear, thermistor in correct location. Needs control and ff thermistor; ordrng 1 W10316760 (thermistor) and 1 W11172798 (cntrl-elec)"
Near Strongsville, OH 44136
Corina H
Job Details: 04/22/2020
WASHER MAYTAG MHW5500FW0 CC that there was a spark on the control. Checked the power at the filter board and main control. 120 volts. No led light is blinking. Will need a main control and ui.
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Cc: not cooling ff section, noiseFound temps in freezer at 2 degrees and ff at 53 degrees. Ran test 4. 3way valve is functioning. Ff evap started building frost pattern. Spoke with BJ, he stated the thermistor could be out of range. Ohmed out ff thermist
Near Berea, OH 44017
David R
Job Details: 04/22/2020
WASHER MAYTAG WFW72HEDW0 "Cc code popping up, F9E1. Long drain error, also F3E1 water level sensor errorUnplugged. Removed back of unit, removed drain pump housing. Cleared out debris. Blew through pressure hose. Ran diagnostics test, when water was suppose to drain, did not, cou
Near Brecksville, OH 44141
Corey L.
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Cleared ice from frz evap, replaced control, op test good"
Near Rocky River, OH 44116
Corina H
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "CC that there is a loud noise. Evap fan and condenser fan, normal sound. Compressor sound normal. Damper is good. Could not duplicate the noise. Optest ok. Advised cust to get a video of the noise."
Near North Royalton, OH 44133
Corey L.
Job Details: 04/22/2020
RANGE WHIRLPOOL WFE320M0ES2 "Customer complaint oven keeps shutting off after beeping when starting a bake cycle and f3 appears, confirmed f3 error, temp sensor tests passed, harness checks pass, per tech sheet replacing sensor anyways with part sent, replaced, sensor, op test good"
Near North Olmsted, OH 44070
Corina H
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the vent. Ran a calibration. Optest ok
Near Westlake, OH 44145
Corina H
Job Details: 04/22/2020
DISHWASHER FRIGIDAIRE FGHD2433KF1 "CC that the unit is not working. Checked the terminal block, 0 volts. Checked outlet 120 volts. Plugged unit in started. Advised cust to replace the outlet. Optest ok."
Near Solon, OH 44139
Dan
Job Details: 04/22/2020
REFRIGERATOR KITCHENAID KSSS48QDW05 "Recovered refrigerant, installed compressor , evaporator, heat exchanger, and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised custome
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 04/22/2020
COOKTOP MAYTAG MGC6430BDB "Cc: grates sliding around/ missing guide pointsFound rubber bumpers for grate missing, grate just slides around on cook top. Needs bumpers and adhesiveCustomer to install ; ordrng 1 W10841140 (adhesive) and 10 WP74007356 (bumper- gr)s"
Near Streetsboro, OH 44241
Brian M
Job Details: 04/22/2020
DISHWASHER KITCHENAID KDPE234GPS0 Installed water valve Hooked up water and power Tested unit OP Test Ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL GX5FHDXVY04 "Cooling is functioning correctly issue was icemaker not making ice found and ice jammed melted ice the re cycle,pass it fill,opt test ok advise customer that if still not making ice he will need and ice maker also found frost building around seal check f
Near Cleveland, OH 44113
Corina H
Job Details: 04/22/2020
WASHER WHIRLPOOL MHW3505FW1 "When removing the shipping bolts, basket does not spin freely. Will need a new basket. Floor is warping from water damage. Did take pic. Cust is calling whirlpool. ; ordrng 1 W10901030 (tub-outer), used 1 1OVRSZ (oversized shipping) from stock"
Near Broadview Heights, OH 44147
Corina H
Job Details: 04/22/2020
WASHER ELECTROLUX EIFLS60LSS0 "Found a pin hole in the hose; ordrng 1 134639910 (hose 9695), used 1 SHIPPING (shipping and handling) from stock"
Near Brecksville, OH 44141
Dan
Job Details: 04/22/2020
WASHER WHIRLPOOL WTW4816FW2 "2169909203, customer complaint that washer tub is falling down, suspension is good, ran diagnostics found f8e1(long/no fill) error code, hot and cold valves open, drain hose is run properly, unit is operating as designed"
Near Seven Hills, OH 44131
Dan
Job Details: 04/22/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that unit is not heating, Confirmed, found switch on regulator missing, installed new regulator from truck stock surplus, op test good ; used 1 W11346659 (REGULATOR) from stock"
Near Brimfield, OH 44240
Brian M
Job Details: 04/22/2020
WASHER MAYTAG MVWX655DW1 Cc unit stopped mid cycle Found UI dead no indicator light on control Need control board Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11116592 (MUST RETURN**CORE*CNTRL-ELEC) from stock
Near Fairview Park, OH 44126
David R
Job Details: 04/22/2020
WASHER KENMORE 110.248523 "Cc unit not agitate or spin. Bypass lid switch, and tested. Unit did spin and agitate. Lid switch is broken. do not order parts ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
Near Brooklyn, OH 44144
David R
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found wash pump not seated all the way down on unit. Sticking up allowing water to pass under. Corrected latch arm on was pump. Poured water inside, waited a couple of mins, no leak. Op test ok"
Near Kent, OH 44240
Brian M
Job Details: 04/22/2020
WASHER WHIRLPOOL MVWB855DC1 Installed control and UI Ran auto test and calibration OP Test Ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/22/2020
MICROWAVE FRIGIDAIRE LFMV164QF Cc unit blew fuse again Hooked up fuse jumper ran test Found door switches blowing fuse Needs door switches ; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509459 (SWITCH )
Near Parma Heights, OH 44130
David R
Job Details: 04/22/2020
REFRIGERATOR AMANA ASI2575GRS00 "Cc unit not making cubed ice. Found wires were not connected to solenoid for cube/cursed. Corrected, tested. Good. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/22/2020
DISHWASHER JENN-AIR JDB8200AWS2 Found water leaking from diverter motor gave estimate he will not repair
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01 Replaced pad. Op test ok
Near Kent, OH 44240
Brian M
Job Details: 04/22/2020
WASHER MAYTAG MHW5500FW1 Cc of error and door not unlocking Found unit to have f5e3 error door lock Could not manually unlock door Switch is not working Needs door lock ; ordrng 1 WPW10443885 (door lock)
Near Aurora, OH 44202
Dan
Job Details: 04/22/2020
FREEZER MAYTAG MQF1656TEW02 "Customer complaint that unit is not cooling properly, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 WPW10236142 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
Near South Euclid, OH 44121
Joe O
Job Details: 04/22/2020
RANGE GE JGBP85DEM4WW Cc: oven not heatingFound igniter only pulling 2.5 amps. Needs igniter. Installed igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER5299) from stock
Near South Euclid, OH 44121
Joe O
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Cc: not coolingFound temps in ff section at 66 degrees and freezer at 66 degrees. Unit has no frost pattern. Compressor is extremely loud. Found unit pulling 1.5 amps. Tapped system found resting pressure at 75psi, and running pressures dropped to 61psi.
Near University Heights, OH 44118
Jason N
Job Details: 04/22/2020
BIOW/MICROWAVE KITCHENAID KEMS309BSS00 "Installed hi limit thermostat. Ran bake test to 350, good heat, op test good."
Near Parma, OH 44129
Dan
Job Details: 04/22/2020
RANGE WHIRLPOOL GS563LXSS0 "Customer complaint that oven is not heating, confirmed, found oven safety valve open, unit needs new regulator ; ordrng 1 WPW10293048 (valve-gas), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Jeff M
Job Details: 04/22/2020
DRYER SAMSUNG DV50K8600EW The pulley was worn out installed new part unit tested good ; used 1 DC93-00634A (IDLER PULLEY) from stock
Near Willoughby Hills, OH 44094
Jason N
Job Details: 04/22/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Installed console, and door latch. Ran op test, op test good."
Near Cleveland, OH 44107
Corina H
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHV0 "CC that the unit is not cleaning. Found the spray arms clogged with debris, filter dirty. The dispenser is missing the rinse aid cap. Will need a new pump and motor, spray arms. And dispenser ; ordrng 1 W10837249 (spray arm lower) and 1 W10861000 (deterg
Near South Euclid, OH 44121
Joe O
Job Details: 04/22/2020
DISHWASHER MAYTAG MDB8979SEZ0 Cc: not powering on/won’t startChecked power at outlet. Receiving 120v. Plugged unit back in. Unit started working. Ran test cycle. Op test ok
Near Brecksville, OH 44141
Corey L.
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint ice maker making noise and not making ice, confirmed found ice mold bound up and unable to be freed, unit needs im; ordrng 1 W10873791 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
Near Novelty, OH 44072
Dan
Job Details: 04/22/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that soap is not dissolving and dishes aren’t drying, Ran diagnostics found 7-1(no heat) and 4-3( motor not running, error codes, ran test cycle, heater heated, wash motor never started, found connection for power on wash motor brok
Near Strongsville, OH 44136
David R
Job Details: 04/22/2020
RANGE KENMORE 790.963495 Replaced part. Tested bake at 350*. Good. Op test ok
Near Ravenna, OH 44266
Brian M
Job Details: 04/22/2020
WASHER AMANA NFW5800HW0 Cc unit showed loc Found unit to be on control lock held button for 3 sec lock turned off Ran auto test #12 no issues found Ran quick wash with garments no issue found OP Test Ok
Near Aurora, OH 44202
Corey L.
Job Details: 04/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint top rack not closing all the way, confirmed, found an old wheel from left side adjuster in track, removed, op test good"
Near Avon, OH 44011
Gabriel P
Job Details: 04/22/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Could not found and issue with icemaker there was ice on tray also cycle icemaker and fill and harvest,is working"
Near Middleburg Heights, OH 44130
David R
Job Details: 04/22/2020
WASHER GE GTWN4250D1WS "Cc of noise in spin. Found the shaft assembly was going bad, water leaking from center where seal was at. Verified loud noise. Gave estimate to customer. Customer paid SVC, do not order parts **would need senior tech to assist; ordrng 1 WH01X10302 (washi
Near Cleveland, OH 44103
Corina H
Job Details: 04/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEY05 "CC that there is a loud noise. Found the evap Is not going into a defrost. Ran diag for defrost 0 volts from the control to the defrost heater. Checked the bi metal, good. Heater good. Will need a main control."
Near Solon, OH 44139
Corey L.
Job Details: 04/22/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Replaced control, ran quick test cycle, op test good"
Near Rootstown Township, OH 44266
Brian M
Job Details: 04/22/2020
WASHER GE GTW460ASJ9WW Cc unit shutting down and unit is wobbling across floor Found error for lid lock error 32 critical lid lock failure tech sheet says to replace lid lock Found suspension to be weak ; ordrng 1 WH01X27954 (lid lock quick relea) and 2 WH16X26910 (rod & spring
Near Willoughby, OH 44094
Jason N
Job Details: 04/21/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Installed ice maker. Started self cycle, cycled normally, filled with water. Op test good."
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/21/2020
DRYER KENMORE 110.770326 "Installed thermistor, cleaned out unit vent housing and tube. Ran timed cycle on high heat with vent off. Good airflow, reaching 160 degrees then shutoff. Reattached venting, checked airflow at vent outlet, low airflow, venting will need serviced. Unit o
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 "Cc unit not cleaning dishes Ran diagnostics found codes f6e4 for float switch open, f3e3 for failed owi calibration. Found float switch lever popped out, no water entering unit. Reinstalled. Ran diagnostics mode cycle. Op test good. Advised customer to r
Near Cleveland, OH 44104
Jason N
Job Details: 04/21/2020
WASHER MAYTAG MVWX655DW1 "Cc unit spin light staying on, not advancing.Ran diagnostics, found code f9e1 for long drain. Ran auto cycle and calibration. All functions passed. Started normal load, let run complete cycle. Ran all the way till the end, unit tried to final drain after
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/21/2020
RANGE FRIGIDAIRE LFGF3052TFA Found 120 going to igniter but igniter not glowing replace from truck stock opt test ok ; used 1 12400035 (IGNITER) from stock
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/21/2020
WASHER WHIRLPOOL MHW5630HW0 "Installed pump and bellow, ran quick wash, no leaking observed, advised to monitor next time you do a clean wash cycle"
Near Newburgh Heights, OH 44105
Gabriel P
Job Details: 04/21/2020
WASHER WHIRLPOOL WTW4800XQ4 "Replace suspension ran drain and spin,opt test ok"
Near WARRENSVL HTS, OH 44122
Corey L.
Job Details: 04/21/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint washer not filling with water or completing cycle all the time, ran diagnostics found f0e5, unit is next to floor drain in basement with a steep taper to drain and front left leg is on foam to shim out unit but still leaning forward tu
Near Cleveland, OH 44111
Gabriel P
Job Details: 04/21/2020
WASHER MAYTAG MVWX655DW1 "Gearcase shaft broken making loud noise on spin also hub stripped and found cam pulley missing the screw replace from truck stock,opt test ok ; used 1 W10528947 (HUB), 1 W10721967 (PULLEY), and 1 W11035751 (VMW GEARCASE) from stock"
Near Avon, OH 44011
Gabriel P
Job Details: 04/21/2020
DRYER MAYTAG MEDB765FW0 "Call whirlpool ask me to replace parts again then call bj senior technician ask me to put 100% silicone he thinks there is no issue with cover,opt test ok"
Near Beachwood, OH 44122
Corina H
Job Details: 04/21/2020
DISHWASHER KITCHENAID KDTE404DSS0 "CC that the unit will not turn on and the lower rack is hard to pull out. Found the turbidity sensor is shorted with the wires are corroded. The lower rack is getting stuck on the glides. Will need a new sensor, wire harness and the glides. ; ordrng 1 W1
Near Solon, OH 44139
Jason N
Job Details: 04/21/2020
DRYER MAYTAG MEDB850YW2 "Installed heater element. Ran times dry op test. Good heat, op test good."
Near Beachwood, OH 44122
Corey L.
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL ED25DQXBW00 "Customer complaint ice ice clumping in bin and there is a leak on right side of fridge onto floor, confirmed ice clumping from ice maker not mounted to front screw allowing im to sag and pour water out of mold every fill, corrected, found leak at water v
Near Lorain, OH 44053
Gabriel P
Job Details: 04/21/2020
WASHER MAYTAG MVWB765FW3 Replaced the agitator. Op test ok
Near Concord Township, OH 44077
Joe O
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed led module. Lights functioning. Op test ok
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found lots of water inside deli control and one orange wire broke from drawer will need the drawer with control do not order parts till we get proper receipt she said she purchase unit on 7/4/19 but receipt was not showing no model number shes going to s
Near Cleveland, OH 44113
Gabriel P
Job Details: 04/21/2020
RANGE WHIRLPOOL AGG222VDW4 "Cc that is making a loud noise from the fan. Called senior tech BJ explain him the issue . unit does not have a fan, customer showed video coming from the unit. Ordering regulator. ; ordrng 1 W10177394 (regulator)"
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed new part unit tested good
Near Avon, OH 44011
Gabriel P
Job Details: 04/21/2020
DRYER WHIRLPOOL WED92HEFC0 "Cc that the unit is not heating. Ran diagnostics, found F4E4 L2 Line Voltage Error, F4E3 Restricted Air Flow. Cust said that she cleared out the lint from the vent outside. Checked Voltage from outlet was 240v L1 140v L2 140v. And unit 240v as well. Chec
Near Mentor, OH 44060
Joe O
Job Details: 04/21/2020
DRYER WHIRLPOOL MEDB835DW4 "Cc: loud noise, smells hotFound unit receiving proper power. Ran test cycle. Could not duplicate issue. Unit functioning as designed. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated w
Near Columbia Township, OH 44028
David R
Job Details: 04/21/2020
REFRIGERATOR KITCHENAID KSCS25FTSS01 Replaced parts. Tested. Good. Op test ok
Near Broadview Heights, OH 44147
Corey L.
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer complaint ice maker not making ice and food is freezing in ff, confirmed, ice maker cycled, found fill tube frozen, temp was 11 in ice bin, 30 ff and -5 in frz , moved frz from -5 max cold to recommended, thermistors check passed, customer using
Near Broadview Heights, OH 44147
Corey L.
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer showed pop putting unit under warranty, complaint frz getting warm found ice cream melted after putting in from store, temps were 37 ff and 22 frz, thermistors check passed, fans operating, found ball of ice on top right of evap, unit has low si
Near Strongsville, OH 44149
David R
Job Details: 04/21/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit not turning on, customer called whirlpool before we came out here, they advised of a hard reset, unplug or reset at breaker, today unit is working. No techs notes. Unplugged, plugged in. Checked everything over. All buttons are working and taking
Near Parma, OH 44134
Corina H
Job Details: 04/21/2020
RANGE FRIGIDAIRE FGF368GMR Replaced the spark module and the harness. Optest ng. Found the front left burner not sparking and the right rear not releasing gas. Will need a new igniter assembly.; used 1 SHIPPING (shipping and handling) from stock
Near Brooklyn, OH 44144
Corina H
Job Details: 04/21/2020
WASHER WHIRLPOOL WET4024HW0 "Cust showed pop, sent pic. CC that the lid lock does not turn off. Found the lid lock is covered in detergent.. will need a new lock and control. ; ordrng 1 W11189137 (cntrl-elec) and 1 W11371714 (LATCH)"
Near Pepper Pike, OH 44124
Joe O
Job Details: 04/21/2020
WASHER GE WCVH6400J0WW "Cc: burning smell, smokingCustomer states it happens around the spin cycle. Belt has good tension, belt and pulleys look to be in good shape. Ran normal cycle, ran drain and spin. Ran drain and spin with wet load. Could not duplicate issue. Op test ok"
Near Chardon Township, OH 44024
Joe O
Job Details: 04/21/2020
DRYER GE GTD33EASK0WW "Cc: won’t startFound unit receiving proper power. Found high limit thermostat open needs high limit thermostat. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and ad
Near Monroe Township, OH 44030
Jeff M
Job Details: 04/21/2020
WASHER AMANA NTW4516FW3 The water valve is failing needs replaced ; ordrng 1 W11210463 (valve)
Near Brecksville, OH 44141
David R
Job Details: 04/21/2020
RANGE WHIRLPOOL WEG750H0HB0 Console sent out was black stainless. Need all black console control but do not see options on parts look up on Marcone. Sending over to parts to research; O-emld tckt
Near Brecksville, OH 44141
David R
Job Details: 04/21/2020
REFRIGERATOR GE CYE23TSDDSS "Replaced fan,When replacing old fan, new one came right on. Op test ok; O-emld tckt"
Near Parma Heights, OH 44130
David R
Job Details: 04/21/2020
DRYER KENMORE 110.7107801A "Cc unit not starting, light in drum not working, unit ran for 15-20 mins then just stopped. Verified part put in is good, loose connection. Tightened. Good. Tested. Op test ok"
Near Strongsville, OH 44136
David R
Job Details: 04/21/2020
WASHER MAYTAG MVWB725BW0 "Cc UL code. Went into diagnostics, also found F51, RPS failure. Turned barker by hand, loud grinning coming from bearings. Pushed basket down, bouncing, bad suspension rods. Will need suspension, sensor and bearings. do not order parts.; ordrng 1 W102477
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/21/2020
REFRIGERATOR AMANA ART318FFDW06 Customer states they never received the evaporator. Compressor and drier arrived. Reordering evaporatorPart shows out of stock office to reschedule; ordrng 1 W11407409 (EVAPORATOR)
Near Westlake, OH 44145
David R
Job Details: 04/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc leaking from top of fridge. Found connection loose going back to fridge, reconnected all the way, tested. Good. No leaks. Op test ok."
Near Mayfield Heights, OH 44124
Joe O
Job Details: 04/21/2020
RANGE KITCHENAID KSDB900ESS2 "Cc: call service message, knob pulling outFound error code f2e1(stuck key). Ran auto test. Found burner valve twisted and not aligned. Needs ui and manifold assembly; ordrng 1 W10826727 (manifold) and 1 W10913685 (panl-cntrl)"
Near North Royalton, OH 44133
Corey L.
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Customer complaint oven not lighting just clicks, confirmed, found baking sheet in drawer slid back and bumped ignitor, corrected, advised not to fill drawer past side walls, op test good"
Near North Royalton, OH 44133
Corey L.
Job Details: 04/21/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint dw leaking noticed about 10 min after starting a cycle, found drain pump installed missing a knuckle to lock in not giving good seal, corrected, apologized, customer stated no problem, filled and drained unit twice without leaks, asked
Near Parma, OH 44129
Corina H
Job Details: 04/21/2020
RANGE WHIRLPOOL WFG320M0BS3 CC that the front is bent. Found the valve stem is twisted and the knob is cracked. Will need a new valve and knob. ; ordrng 1 W11105201 (valve-brnr) and 1 WPW10339442 (knob)
Near Parma, OH 44134
Corina H
Job Details: 04/21/2020
DISHWASHER MAYTAG MDB4949SHZ1 CC that the unit does not close. Unit is not installed. Found the left side hinge is not sitting correctly. Reseated the door and hinge. Advised cust to have unit secured to the cabinets or the counter. Unit is still leaking and not closing properly. The
Near Huntsburg, OH 44046
Brian M
Job Details: 04/21/2020
COOKTOP GAS WHIRLPOOL WFG374LVS1 New set of switches still not built the right way but correct part number Rebuilt switch using new wire harness parts OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock