Service History 831 | Freds Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS

Near Willoughby Hills, Ohio 44092

Dan

Job Details: 01/27/2022

"Customer complaint of chemical smell, confirmed, smell is not refrigerant, fresh food section temperature at 40 degrees, freezer section temperature at at 5 degrees, good frost pattern on evaporator, fans are running, compressor is running , unit is operating as designed , unable to identify the source of the odor, advised customer remove all products from the unit and clean then test smell each product before putting back into fridge"

We serviced a

WHIRLPOOL WASHER

Model GHW9160PW0

Near Cleveland, Ohio 44143

Dan

Job Details: 01/27/2022

"Customer complaint that unit stops mid cycle and flashes error code, ran test cycle, unit completed test cycle and only displayed sud error, bearings are very worn out, unit needs new front and rear tubs and basket, TWO TECHS, basket is no longer available, unit cannot be repaired ; ordrng 1 W10772617 (Tub) and 1 8182232 (Basket) and 1 W10772612 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Highland Heights, Ohio 44143

Dan

Job Details: 01/27/2022

"Customer complaint of loud squealing noise, confirmed, called whirlpool techline spoke to Scott , said to replace the belt, motor and pulley,part is out of stock so not scheduling return appointment ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Pulley kit) and 1 W11239857 (Belt)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 01/27/2022

"When try to take seal it wont come out do to glue inside door insulation,ordering door ; ordrng 1 W10815687 (Right door)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Avon Lake, Ohio 44012

Gabriel P

Job Details: 01/27/2022

Replace door opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, Ohio 44133

Gabriel P

Job Details: 01/27/2022

"Replace vent and drain pump,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Avon, Ohio 44011

Marie V

Job Details: 01/27/2022

Took POP. Cc that you have to open and close the door to get the microwave to work. Ran diag found error code 9 error codes of F6E0 and 1 F4E1 microwave cavity temp sensor error. Cavity sensor is on the interlocks. Unit will need new interlocks and UI. Advice cust to install on their phone the app to connect unit to WiFi. ; ordrng 1 W11428561 (Console) and 1 W11033422 (Interlock)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 01/27/2022

"Replace latch and drain pump,then ran calibration and auto test pass,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, Ohio 44119

Jason N

Job Details: 01/27/2022

"Cc unit not dispensing ice or waterFound no power to front door interface. Checked wiring at door hinge connectors. Found both water line and wire harness from door disconnected and crushed under unit. Unit will need new door. Selling agent states unit should be under warranty or at least under a new home warranty, he will contact seller or home warranty agency for pop or authorization and get back to us. ; ordrng 1 LW10898312 (Door)"

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, Ohio 44022

Joe O

Job Details: 01/27/2022

Customer had unit uninstalled upon arrival. Advised customer we do not do install. Replaced cooktop. Advised customer they will have to contact contractor or installer to install unit. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, Ohio 44105

Jason N

Job Details: 01/27/2022

"Cc unit lid not locking Found lid strike had broken off. Replaced using customer supplied pre Id part. Ran auto test, all functions passed. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ03

Near Cleveland, Ohio 44111

Corina H

Job Details: 01/27/2022

"CC that the unit is not cooling, raised the temp to 7 on both side. Confirmed. Ff 50* Fz 20*. 7 checked the evaporator good frost pattern. Fans are running, damper is opening. Replaced the control from t/s. Opt test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAW5

Near Aurora, Ohio 44202

Brian M

Job Details: 01/27/2022

Installed pump and seal OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB00

Near Cleveland, Ohio 44115

Joe O

Job Details: 01/27/2022

Cc: not coolingFound dye leaking from drier. Compressor seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)

We serviced a

KITCHENAID REFRIGERATOR

Model HRA0498185

Near Garfield Heights, Ohio 44125

Jason N

Job Details: 01/27/2022

"Cc unit water filter stuck Found filter stuck in housing, release mechanism popped out of place, unable to remove filter. Reinstalled release mechanism. Tested filter removal and reinsertion several times. Filter releasing properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Sheffield Lake, Ohio 44054

Angel

Job Details: 01/27/2022

"Cc that unit is not spinning. Ran test and it would not spin also checked error codes and had a f25 error motor thacomehter fault. Took apart unit checked connections and was good. This motor has brushes on them so took them off to check them and one of them was basically completely worn out will need brushes tried to see if brushes were sold separately but its sold as the a whole drive motor assembly. Gave customer estimate and said she will leave like that and find a new one. Opt test ok.; ordrng 1 WPW10192987 (Drive motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, Ohio 44144

Corina H

Job Details: 01/27/2022

"CC that there is no noise in the Fz. Confirmed. Found ice build up in the Fz evap. Defrost heater is not turning on, 120 volts will need a new harness; ordrng 1 WPW10514110 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Cleveland, Ohio 44103

Joe O

Job Details: 01/27/2022

"Cc: not making ice/intermittently making iceFound temps in freezer at 14 degrees, ff section at 40 degrees. Temps set to recommended. Pulled evap cover. Unit has full frost pattern. Found condenser completely plugged. Advised customer a plugged up condenser will cause over heating with the compressor. Advised customer to clean frequently. Condenser needs cleaned. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Cleveland, Ohio 44113

Manny

Job Details: 01/27/2022

"Cc unit doing the same as last time, she unit in a diagnostics cycle, found codes 6-6 for incoming water below 29C and 8-1 for slow drain, let unit go through the auto cycle a relay will trip in the control unit start acting like the door is open check for voltage to door switch have 6.supposed to have 13V control not sending proper voltage to door switch causing the unit to think that the door is open. Unit will need main control unit. Customer will not proceed with the repair at this time hell shop around for a new unit if he cant find one hell call us to proceed with the repair.; ordrng 1 W10479764 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near South Euclid, Ohio 44121

Joe O

Job Details: 01/27/2022

"Cc: intermittently not working, flashing lightsFound error code f8e4(over fill, open float switch). Found unit leaking from supply line. Needs new supply line. Advised customer we do not do anything with supply line. Need plumber"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lorain, Ohio 44052

Angel

Job Details: 01/27/2022

Cc that unit is not dispensing ice. Verified and found ice buildup around the blades cleared out tested unit and started to dispense ice as should recommended customer that if they dont use the ice a lot to shake the ice around to make sure it doesnt build up. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, Ohio 44137

Jason N

Job Details: 01/27/2022

"Cc unit not heating Ran m/s for entitlement, good purchase date, under 1 yr.Confirmed no heat from unit, checked power into unit, good at 243v. Checked all thermals, found hi limit thermostat open. Replaced using truck stock. Found hard wet lint buildup in bottom of vent tube. Cleared blockage. Checks vent outlet, found flapper stuck open, most likely snow blowing into open vent. Freed up flap. Ran dryer op test, good heat and airflow. Op test good. ; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Aurora, Ohio 44202

Brian M

Job Details: 01/27/2022

Cc of no ice Found ice to be in bin and in mold Found container lid to be popped off Causing door not to close all the way Fixed handles and bin OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, Ohio 44202

Brian M

Job Details: 01/27/2022

Installed control and ui Fans are no functioning Advised to let cool for 48 hours

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Strongsville, Ohio 44136

Gabriel P

Job Details: 01/27/2022

"Replace timer,ran for 20 minutes opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Brecksville, Ohio 44141

Manny

Job Details: 01/27/2022

"Cc unit was keeping the door lock Stated that she unplugged the unit and started draining and then unlocked, ran diagnostics and found error codes F8E1 for long fill no fill, and F3E1 for pressure switch fault, performed test 6 and 7 from tech sheet, valves are operational ohm out pressure switch and is out of range, have 5.2V going to switch, unit will need a pressure switch ; ordrng 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near South Euclid, Ohio 44121

Joe O

Job Details: 01/27/2022

Installed lid. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE371LVQ0

Near Aurora, Ohio 44202

Brian M

Job Details: 01/27/2022

Cc unit will turn on bake by itself Found relay stuck closed needs control ; ordrng 1 WPW10476353 (cntrl-elec)

We serviced a

GE RANGE

Model JB750DJ3CC

Near Mentor, Ohio 44060

Dan

Job Details: 01/27/2022

"Customer complaint of chemical smell at high heat, customer started bake for 450 degrees, smells like cooking oil , advised customer to run self clean on oven, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MBF1953YEW3

Near South Euclid, Ohio 44121

Joe O

Job Details: 01/27/2022

"Cc: leaking from freezer, ice in freezer bottomFound drain tube plugged. Cleared drain. Op test ok"

We serviced a

KITCHENAID RANGE

Model KEBC208KSS04

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 01/27/2022

"Cc unit upper oven not heating properlyRan bake test to 350 degrees. Unit preheated properly, both elements working, let cycle for several minutes, found unit no longer heating on both elements, temperature dropping. L2 relay not closing, intermittent heating. Unit needs control board, part (8302305) is NLA for unit. Unable to repair."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Lorain, Ohio 44052

Angel

Job Details: 01/27/2022

Cc that unit was loud and not draining. Ran auto test and unit passed. Asked customer for a load of clothes and started a normal cycle to test unit when agitating and than put it into a drain and spin to check the spin. Unit is working as designed could not find any problems with unit at the moment. Opt test ok.

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Highland Heights, Ohio 44143

Joe O

Job Details: 01/27/2022

"Cc: gas smell, not heatingRan test cycle. Unit started heating. Unit has good heat and air flow. Unit is cycling heat. found small leak on incoming gas line. Tightened gas line. Re tested. No more leak. No gas smell. Op test okAdvised customer to contact gas company immediately if issue happens again."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 01/27/2022

"Cc unit beeping/flashing, no operationRan diagnostics, found code f8e4 for overflow. Found small amount of water in drip tray, cleared out. Ran wash test for 20 minutes, no leaks found. Adjusted unit for slight tilt back to ensure water does rush towards door. Could not duplicate overflow condition at this time."

We serviced a

KENMORE DRYER

Model n/a

Near Lyndhurst, Ohio 44124

Jason N

Job Details: 01/27/2022

"Cc unit not drying Found unit not heating, ignitor not glowing. Checked all thermals. Found thermal fuse open. Replaced using truck stock part. Ran dryer op test. Good ignition and flame. Checked airflow at vent outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, Ohio 44011

Angel

Job Details: 01/27/2022

Cc that latch broke. Verified and the latch is fine just the strike was broken replaced strike and tested unit and working as should. Heater did not need to be replaced already had the updated one installed. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, Ohio 44001

Angel

Job Details: 01/27/2022

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

GE WASHER

Model WPSE4200A0WW

Near Parma, Ohio 44134

Corina H

Job Details: 01/27/2022

CC that the unit has a loud noise in 5e spin. Checked underneath found oil leaking. Gearcase is nla. ; ordrng 1 WH38X10002 (Gearcase)

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Avon, Ohio 44011

Marie V

Job Details: 01/27/2022

"Cc that the unit is not working , that always goes off balance, that it shows error code every time it goes off balance. That cant wash a queen size sheets because they get all tangled. Unit is not responding at this point. It will not enter diagnostics. Unit will need new main control and UI. Tested dampers they bounce twice. Will order controls and dampers. Verify unit underneath , pass. Called tech line. He said to ohms out drain pump that can cause control to short it out . Drain pump is out of range. ; ordrng 1 W11130356 (Suspension) and 1 W11171748 (Control) and 1 W11112662 (Ui) and 1 W10876600 (Drain pump)"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3900UW

Near Ravenna, Ohio 44266

Brian M

Job Details: 01/27/2022

Cc of leak Found leak coming from fill hose Disconnect power to valves to prevent damage if unit is started Needs hose ; ordrng 1 5304508358 (fill hose)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windham, Ohio 44288

Brian M

Job Details: 01/27/2022

Cc unit goes to wash then stops Installed control same issue Found unit not getting enough cold water pressure Fixed and cleaned valve OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Mentor-on-the-Lake, Ohio 44060

Joe O

Job Details: 01/27/2022

Customer never received motor. Re ordering motor; ordrng 1 W11105178 (motor-drve)

We serviced a

WHIRLPOOL MICROWAVE

Model WML35011KS0

Near Amherst, Ohio 44001

Angel

Job Details: 01/27/2022

Replaced control and ui tested and no more sound. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, Ohio 44234

Brian M

Job Details: 01/27/2022

Cc of noise when washing Found noise being caused by a rubber mat under unit bunched up and was rubbing rotor stator housing Removed may OP Test Ok

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Austinburg, Ohio 44010

Brian M

Job Details: 01/27/2022

Pulled doors for customer to clean

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Seven Hills, Ohio 44131

Corina H

Job Details: 01/27/2022

"CC that the unit is cracking when closing the door. Confirmed. Found the kick plate not attached to the top of the of the cabinet. The vent was bent out of shape, bent the vent to correct shape. Attached the kick plate, no noise. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Brecksville, Ohio 44141

Corina H

Job Details: 01/27/2022

CC that the unit is not working. Confirmed. Checked the power to the pump and motor 0 volts. Will need a control; ordrng 1 W11306302 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, Ohio 44149

Gabriel P

Job Details: 01/27/2022

Replace all parts technician order

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Avon, Ohio 44011

Marie V

Job Details: 01/27/2022

"Cc that the u it is not making ice. Took temps 36* fresh food and -2* on freezer. Verify ice maker fan runs, good. Check error code E2 ice maker motor lost position, ice maker is stuck, tried to cycle but it wouldnt work. Cust had part, replaced ice maker, cycled and filled with water. Op test ok"

We serviced a

KENMORE DRYER

Model 110.9659011

Near Mentor, Ohio 44060

Dan

Job Details: 01/27/2022

"Customer complaint of squealing noise, confirmed, squealing is coming from idler pulley, found belt dry rotted, unit needs new idler pulley and belt; ordrng 1 661570V (Belt) and 1 279640 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC700VW0

Near Mentor, Ohio 44060

Dan

Job Details: 01/27/2022

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208DSS9

Near Painesville, Ohio 44077

Dan

Job Details: 01/27/2022

"Customer complaint that lower oven temperature is too low, customer started bake for 350 degrees, found previous offset adjustment was made to top oven instead of lower oven , corrected, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Elyria, Ohio 44035

Marie V

Job Details: 01/27/2022

"Cc that the unit will not run. Confirmed. Verify Power, from L1 to N 0V , from L2 to N 124V and from L1 to L2 124V. Will need electrician."

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS

Near Columbia Station, Ohio 44028

Gabriel P

Job Details: 01/27/2022

"Need interlock giving estimate he wants to replace it use t/s part test unit after install,opt test ok ; used 1 W11244490 (Latch) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Parma Heights, Ohio 44130

Manny

Job Details: 01/27/2022

"Cc unit not draining, found unit in a emergency drain. Ran diagnostics found no codes, held down start button unit draining and cleared emergency drain. Unit is working as designed op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, Ohio 44124

Corina H

Job Details: 01/27/2022

CC that the ice maker is not making ice. Confirmed. Found the arm not going down all the way to start the ice maker. The arm stops half way. Replaced the ice maker. Filled. Opt test ok

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Elyria, Ohio 44035

Marie V

Job Details: 01/27/2022

"Ran entitlement unit shows in warranty, cc that the oven does not works. Found gas valve shut off in the back. Turned back on. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Middleburg Heights, Ohio 44130

Manny

Job Details: 01/27/2022

"Cc unit not spinning, unit will need a shifter use shifter from T/S; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID RANGE ELE

Model KESS907SSS01

Near Cleveland, Ohio 44119

Corina H

Job Details: 01/27/2022

"Replaced the burner. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KUDF204ESB00

Near Lakewood, Ohio 44107

Marie V

Job Details: 01/26/2022

"Cc that the unit is leaking. Confirmed. Is leaking from the filter housing. Unit will need new filter housing., ordrng WP2225521/housing"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44102

Marie V

Job Details: 01/26/2022

"Cc that the unit is not turning on. Confirmed, check power to control. Unit will need new control. Office see the job attention. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWX700XW2

Near Cleveland, Ohio 44102

Marie V

Job Details: 01/26/2022

"Cc that the unit is leaving stain on the clothes like white stains and that is leaking somewhere on the side. Ran diag no error code. Ran auto test, everything is good. Explain cust that a little too much of detergent will cause white stains specially on dark clothes. Use 1-2 tablespoons of detergent and run clean washer with affresh every 30 loads to help maintaining 7nit clean. Also found the leak is at the drain on the home. Showed cust a video of the leak that is not from the washer. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Cleveland, Ohio 44102

Marie V

Job Details: 01/26/2022

"Cc that the unit will not spin the clothes out. Ran diag found error code F1E1 main control fault. Unit will need main control.Verify unit underneath, everything is plugged in. Office will contact once they have eta on the part; ordrng 1 W11513246 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GVEXVD00

Near Cleveland, Ohio 44113

Marie V

Job Details: 01/26/2022

Replaced housing filter. Op test ok no leaks.

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Shaker Heights, Ohio 44122

Marie V

Job Details: 01/26/2022

"Took POp. Unit came with a 5year extended warranty. Cc that the unit will not drain and spin big load like 2 sheets and 2 pillowcases. Ran diag found error code F2E1 UI stuck button. Ran auto test pass. Verify unit underneath, everything looks good, all connections are good, tested shocks good as well. Verify speed settings. On bedding is on med. and other cycles as well. Explain that the speed on med will not spin the clothes properly. Need to set to a higher speed. Unit is working as designed.Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, Ohio 44057

Dan

Job Details: 01/26/2022

"Customer complaint that unit is leaking, found cold water fill hose leaking, advised customer to replace fill hoses, unit is operating as designed"

We serviced a

KENMORE DRYER

Model 110.7002201

Near Madison, Ohio 44057

Dan

Job Details: 01/26/2022

"Customer complaint that unit is not heating, confirmed found thermal fuse open, jumped out, unit heated, installed new thermal fuse , op test good ; used 1 3392519 () from stock"

We serviced a

GE DRYER

Model GTD45EASJ2WS

Near Painesville, Ohio 44077

Dan

Job Details: 01/26/2022

"Customer complaint of shaking/vibration and burning smell , found a metal peg lodged in slide bearing, removed, no unusual noises heard, no burning smell noticed, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Mentor, Ohio 44060

Dan

Job Details: 01/26/2022

"Installed new fresh food section thermistor, advised customer to monitor"

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Mentor, Ohio 44060

Dan

Job Details: 01/26/2022

"Installed new thermal cut off, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKW0

Near Painesville, Ohio 44077

Dan

Job Details: 01/26/2022

"Installed new dispenser, op test good"

We serviced a

FRIGIDAIRE WASHER

Model FWT647GHS0

Near Madison, Ohio 44057

Dan

Job Details: 01/26/2022

"Customer complaint that unit is not draining, confirmed, drain pump is not pumping , found several nails lodged in drain pump , removed, op test good ; saved tckt"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, Ohio 44133

Marie V

Job Details: 01/26/2022

Cc that the unit shows an error code and does not wants to drain. 9 1 draining. Found a piece of glass inside and pump was not operating. Replaced drain pump from T/S Surplus. Tested unit few times op test ok; used 1 W11412291 (Drain pump) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW6600SW2

Near Strongsville, Ohio 44136

Marie V

Job Details: 01/26/2022

"Cc that the unit will show an error code ui , the. Unit shuts down, does not finish the cycle. Ran diag , no error codes. Verify unit underneath. Looks good. Verify dampers, They are bouncing back too much. Unit will need new dampers. Cust paid parts and SC.; ordrng 1 W10820048 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ2

Near Austinburg, Ohio 44010

Dan

Job Details: 01/26/2022

"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, fuse blew during testing, unit needs new magnetron and fuse, customer does not want repair ; ordrng 1 W10754299 (Magnetron) and 1 W10138793 (Fuse), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WET4027HW1

Near Willoughby, Ohio 44094

Corina H

Job Details: 01/26/2022

"CC that the unit is not filling. Ran diag no codes. Checked the water valve, good. Ran a calibration. Started a bulky item, filled to the top. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, Ohio 44139

Jason N

Job Details: 01/26/2022

"Recovered refrigerant, installed sealed system parts. Brought system to 29 in/hg vacuum, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5.0psi. Frost pattern starting on evaporator. Advised customer to allow up to 24 hrs."

We serviced a

KENMORE DISHWASHER

Model 66513213K901

Near Solon, Ohio 44139

Jason N

Job Details: 01/26/2022

"Cc unit not powering on Confirmed unit will not power on, checked power into control board, 0v. Checked power at j-box under unit, 0v. Customer stated breaker works, breaker feeds multiple outlets in kitchen as well as unit. Advised customer to contact electrician."

We serviced a

GE RANGE

Model JGBP33CEH4CC

Near Willoughby, Ohio 44094

Corina H

Job Details: 01/26/2022

"CC that the oven is not heating. Confirmed. Checked the igniter 0 amps. Checked the power at the igniter 0 volts. Will need a new igniter and control ; ordrng 1 WB27K10355 (Control) and 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Cleveland Heights, Ohio 44106

Corina H

Job Details: 01/26/2022

"CC that the water, ice and the lights stopped working can not get the filter light off. Confirmed. Found the ui for the deli is corroded. Unplugged the wires, lights water and ice started working. ; ordrng 1 W10815668 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAW04

Near Garfield Heights, Ohio 44125

Corina H

Job Details: 01/26/2022

CC that the filter light stays on and Frost. Held the button in 5xs light went out. Advised cust its normal to have frost on food. Opt test ok

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 01/26/2022

"Cc unit not making ice Ran diagnostics, found water level sensor reading full reservoir, no water present in reservoir. Unit needs water level sensor. Replaced recirculation pump w/level sensor built in, using customer supplied pre Id part. Turned unit to run mode. Unit filling up reservoir with water. Op test good."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, Ohio 44109

Jason N

Job Details: 01/26/2022

"Cc unit not spinning or drainingRan diagnostics, no codes stored. Ran auto test, all functions passed. Checked under unit. Unit is working as designed, not issues found with unit."

We serviced a

WHIRLPOOL STACK W/D

Model WFW5620HW0

Near Cleveland, Ohio 44113

Jason N

Job Details: 01/26/2022

"Cc unit pausing mid cycle Ran diagnostics, found codes f5e3 for door unlock error, f0e2 for oversuds, and f9e1 for long drain. Ran diagnostics cycle, cycle did not finish, stuck at tumble. Tried running manual drain, unit would not drain, then started to drain. Drain pump intermittent operation. Unit needs drain pump. ; ordrng 1 W11458345 (Water pump drain)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, Ohio 44108

Jason N

Job Details: 01/26/2022

"Cc unit not turning onChecked power in to unit at control board, good voltage at 121v. No status LED on board. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 W11170319 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT02

Near Shaker Heights, Ohio 44120

Manny

Job Details: 01/26/2022

"Harness sent was wrong, reached out to BJ he told me he cant find a parts breakdown for the unit so he will have to do research on the parts, office to contact customer for next service appointment when parts are available.; saved tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, Ohio 44041

Brian M

Job Details: 01/26/2022

"Igniter damaged used truck stock Replaced valve, and all connected pieces Ran test cycle OP Test Ok ; used 1 279311 (IGNITOR) from stock"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Madison, Ohio 44057

Joe O

Job Details: 01/26/2022

Installed dispenser drawer assembly. Ran quick rest cycle. Op test ok

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 01/26/2022

"Cc unit flashing F3e0 error F3e0 temp sensor Replaced temp sensor error came back inspected control Found corrosion on main control, aLso ui no responding on right side Control and ui ; ordrng 1 W11034444 (panl-cntrl) and 1 W11100619 (cntrl-elec)"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near North Ridgeville, Ohio 44039

Gabriel P

Job Details: 01/26/2022

"Unit is rebuilt replace all parts,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2SHDXPT01

Near Madison, Ohio 44057

Joe O

Job Details: 01/26/2022

"Cc: not making ice, clicking noise, gasket rippedFound ice maker attempting to cycle, causing a clicking. Ice maker will not cycle. As I was looking at uni damper opened and was excessively loud. Needs ice maker, gasket, and damper assemblyPer service matters must order ice maker kitCustomer does not want to repair at this time; ordrng 1 4396418 (ice maker asm) and 1 W10443315 (gasket-fip) and 1 WP67003903 (control- d), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS30HL01

Near Shaker Heights, Ohio 44122

Manny

Job Details: 01/26/2022

"Cc unit not heating, unit is pulling 14.57amps, unit will need magnetron, capacitor and transformer look like they overheated and look discolored. Customer sent pop to office .; ordrng 1 W11590863 (Magnetron) and 1 W11199548 (Transformer) and 1 W11362530 (Cap)"

We serviced a

KITCHENAID RANGE

Model KFEG500EWH0

Near Avon, Ohio 44011

Gabriel P

Job Details: 01/26/2022

"Replace crack panel,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5900SB0

Near Cleveland, Ohio 44108

Manny

Job Details: 01/26/2022

"Installed console clip, opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Shaker Heights, Ohio 44122

Manny

Job Details: 01/26/2022

"Cc unit smells like burn, found rack rubber cap melted on the heater cleaned heater and ran diagnostics cycle, a little bit of the smell is left but advise customer to run a cycle with afresh for dishwasher or 1 cup of white vinegar. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model LAT2301AAE

Near Bay Village, Ohio 44140

Gabriel P

Job Details: 01/26/2022

"Bearings are loud closer of seize up and water leaking right on tub seal,giving estimate ; ordrng 1 6-2040130 (Bearings) and 1 6-2095720 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS0

Near Cleveland Heights, Ohio 44118

Manny

Job Details: 01/26/2022

"Replaced light took me a long time never done one of this units downloaded job aid but wasnt very clear contact BJ and he told me the best way to do it but still took me a long time since I found some strip screws on the top panel, replaced screw with some I had laying around, opt test .ok"

We serviced a

GE WASHER

Model GTW330ASK4WW

Near Westlake, Ohio 44145

Gabriel P

Job Details: 01/26/2022

"Found unit unlevel also gearcase leaking oil gave estimate customer will not repair ; ordrng 1 WH38X27335 (Gearcase) and 1 WH02X10363 (Nut), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bedford Heights, Ohio 44146

Manny

Job Details: 01/26/2022

Replaced wash plate opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY05

Near Bedford, Ohio 44146

Manny

Job Details: 01/26/2022

"Cc unit not cooling, found cooling off on control tried turning cooling on control is not responding, unplugged unit waited and plugged in again still can turn on the cooling, unit Ill need a main control and housing.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WP12806407 (housing)"

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