We serviced a
WHIRLPOOL RANGE
Model WFE540H0AW0
Near Walton Hills, Ohio 44146
Manny
Job Details: 01/26/2022
"Cc unit caught on fire. Found bake element with a burned spot, and broken, unit will need a bake element, call Wpl Safety Line to report findings. Informed customer that a new bake element is needed gave her estimate; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, Ohio 44135
Manny
Job Details: 01/26/2022
"Cc unit showed lf error, ran diagnostics cycle and no error codes found, lid will not lock unit need lid latch , replaced latch with t/s# w10810403 op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L9SZYW00
Near Ashtabula, Ohio 44004
Dan
Job Details: 01/26/2022
"Customer complaint that stuff was frozen in fresh food section last week and now the ice cubes are melted, fresh food section temperature at 46 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Olmsted Township, Ohio 44138
Marie V
Job Details: 01/26/2022
"Cc that the unit stopped working and stopped draining. Will not do anything. Verify power, unit receiving 120v. Control does not wants to respond. And when not in use it will show error code F1E1 main control fault. ; ordrng 1 W11513246 (Control) and 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, Ohio 44144
Gabriel P
Job Details: 01/26/2022
Receive wrong part re ordering ; ordrng 1 WPW10279884 (Tube)
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near LaGrange, Ohio 44050
David R
Job Details: 01/26/2022
"Replaced repair kit, tested, good. Op test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Columbia Station, Ohio 44028
David R
Job Details: 01/26/2022
Cc unit door switches broke. Showing open/close signal. Will need door switches. Do not have any on truck at this time. Will reschedule and bring one back. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Ridgeville, Ohio 44039
Angel
Job Details: 01/26/2022
Cc that top rack was broken. Confirmed found it broken replaced track. Opt test ok.
We serviced a
GE DRYER
Model DQSR483GE1WW
Near North Olmsted, Ohio 44070
Angel
Job Details: 01/26/2022
Cc that unit is not heating. Verified issue and found that the knob for the heating settings was on no heat put it on regular heat tested unit and was heating and cycling as should. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Mentor-on-the-Lake, Ohio 44060
Joe O
Job Details: 01/26/2022
Replaced drum. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/26/2022
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Avon, Ohio 44011
Angel
Job Details: 01/26/2022
Cc that unit is loud when spinning. Verified by spinning tub by hand and could hear that the bearings are bad. Unit will need bearings replaced. Replaced bearings. Opt test ok.; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Strongsville, Ohio 44149
David R
Job Details: 01/26/2022
Cc unit lint trap will not go back into place. Found metal bracket allowing it not to go back down into place. Corrected. Tested. Lint trap is good and in place. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ2
Near Mentor, Ohio 44060
Joe O
Job Details: 01/26/2022
"Found belt dry rotted, roller and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/26/2022
Cc unit not igniting on center Found unit functioning normally No issue found at this time but did give quote For additional work if needed ; ordrng 1 WPW10407678 (holder-orf) and 2 WPW10407680 (holder-orf)s and 1 WPW10319347 (holder-orf) and 1 W10861630 (holder-orf) and 1 WPW10298678 (valve-brnr) and 1 WPW10206287 (valve-brnr)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, Ohio 44147
David R
Job Details: 01/26/2022
"Replaced control, ran diagnostics, good. All components working. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Westlake, Ohio 44145
Angel
Job Details: 01/26/2022
Cc that she uses different cycles and would just drain water out and shut off. Ran diagnostics and had a F6E4 error code float switch open. I removed float switch and tested it and tested good reinstalled and ran a test cycle and finished perfectly. Explained to customer to monitor for now but could not find any problems with it at this time and i would just be guessing it could of been something stuck under the float switch causing that issue as well. Called BJ to see what he thought and said the same thing just to reset it and have customer monitor for now. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Westlake, Ohio 44145
Angel
Job Details: 01/26/2022
"Cc that unit is not making ice. Verified by testing ice maker in diagnostics and harvest was good thermistor tested good as well. Removed ui and tested heater and was opened. Looked at fill tube and was frozen as well. Unit will need new door.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Euclid, Ohio 44123
Joe O
Job Details: 01/26/2022
"Cc: leaking where top rack bolts inFound upper rack not bolted in properly, rack mounts broken. Found tub dented in rear corner. Needs tub, third rack mounts, and tub nutsThird rack mount and tub out of stock. Office to reschedule; ordrng 1 W11553484 (Upper rack mount) and 1 W11580025 (Upper rack mount) and 4 W11545286 (Tub nut)s and 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Cleveland, Ohio 44119
Joe O
Job Details: 01/26/2022
Cc: starts without coinFound unit is receiving proper power. Customer had unit running upon arrival. Cycled timer. Unit will not shut off. Needs timerUnit shows under 24 month parts only warrantyTimer out of stock. Office to reschedule ; ordrng 1 WPW10521398 (timer)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, Ohio 44094
Joe O
Job Details: 01/26/2022
Installed led modules. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details: 01/26/2022
Installed led module. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, Ohio 44060
Joe O
Job Details: 01/26/2022
"Cc: low water pressure, interior lights outFound freezer led burned out. Found unit has good incoming pressure. Removed filter, still have low pressure to unit. Needs filter housing, and led module; ordrng 1 W10695459 (module) and 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, Ohio 44202
Brian M
Job Details: 01/26/2022
"Cc unit not powering on Was able to enter service for errors Got error f6e3 and f6e2 and f2e1 Found lid hinge cracked Needs ui control and lid ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, Ohio 44134
David R
Job Details: 01/26/2022
Replaced actuator. Ran diagnostics and calibration. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, Ohio 44202
Brian M
Job Details: 01/26/2022
Cc of noise Noise complaint Is from drain hose vibration Advised on placing pipe cover over it to help dampen noise OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, Ohio 44109
David R
Job Details: 01/26/2022
Replaced both upper lower controls and UI. Turned both on bake 350. Good. Cycling and Turning off. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS3
Near Bedford Heights, Ohio 44146
Corina H
Job Details: 01/26/2022
CC that the clean light flashes 4xs and pauses. Confirmed. Ran diag no codes. Ran a calibration. Running as designed. Opt test ok.
We serviced a
KENMORE DRYER
Model 11086742700
Near Avon Lake, Ohio 44012
Angel
Job Details: 01/26/2022
"Cc that unit is not starting. Verified and found belt broken will need belt and also needed the pulley. Replaced rollers, pulley and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, Ohio 44111
Manny
Job Details: 01/26/2022
"Cc unit no power and motor hums a bit then stops, found unit completely dead, unit needs electronic control, unit is under warranty, ordering main control ; ordrng 1 W11498193 (Electronic control)"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near Chagrin Falls, Ohio 44022
Corina H
Job Details: 01/26/2022
"CC that the unit is not cold enough. Confirmed Fz 22 ff 50. Fans are running evap has a god frost pattern. Will need a new control and ui; ordrng 1 WR55X10832 (Control) and 1 WR55X10684 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, Ohio 44109
David R
Job Details: 01/26/2022
"Cc unit not dispensing water. Customer pressed dispenser and water flowed out. Found that on left door the door switch light not be coming in good contact with the door, put in door spaced from t/s. Tested. Good. Water is coming out dispenser good. Measured fill is working properly. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, Ohio 44241
Brian M
Job Details: 01/26/2022
Cc of low flow errors Verified error but didnt see issue with valves Replaced valve anyways ran auto test and calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 01/26/2022
Cc unit was leaving soap on top of clothes She switched to pods and its seemed better Ran auto test and calibration Advised to watch
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, Ohio 44143
Corina H
Job Details: 01/26/2022
Replaced the lid. Opt test ok.
We serviced a
GE RANGE
Model n/a
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 01/26/2022
Customer didnt want service
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, Ohio 44053
Angel
Job Details: 01/26/2022
Cc that unit will not do anything. Verified power and was good. So took apart top to check control board and found a connector loose reseated plug tested unit and started functioning as should. Checked for any error codes and had a F4E3 error code Opt test ok.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Painesville, Ohio 44077
Joe O
Job Details: 01/26/2022
Cc: door not closing properlyFound door will not close completely. Needs hinges and receiversHinge and receiver out of stock. Office to reschedule; ordrng 2 W11411966 (Hinge)s and 1 W11045086 (hinge-recv) and 1 W11044775 (hinge-recv)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Columbia Station, Ohio 44028
Gabriel P
Job Details: 01/26/2022
"Replace fan,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW1
Near Highland Heights, Ohio 44143
Corina H
Job Details: 01/26/2022
"CC that there is a noise when running. Cut had a video sounds like something in the felt. Checked the felt no, obstruction. Let dryer run for several minutes, no noise. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, Ohio 44094
Corina H
Job Details: 01/26/2022
"CC that the unit is not working. Confirmed 4-3 wash motor 7-1 no heat. Checked the control 0 volts. The ui is lifting up. Will need a new ui, control and pump. Office to reschedule ; ordrng 1 W11085683 (Pump and motor) and 1 W11367678 (Ui) and 1 W11305308 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, Ohio 44004
Dan
Job Details: 01/26/2022
"Customer complaint that unit is not agitating, confirmed, found wash plate stripped, unit needs new wash plate ; ordrng 1 W10902814 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Columbia Station, Ohio 44028
David R
Job Details: 01/26/2022
"Customer had questions about water flow from dispenser. Checked and water seems to be coming out normally. Checked water valve, good, water lines are good not smashed or crimped. Shut off valve, opened and turned off to make sure nothing was clogged. Took about 15-20 seconds to fill up an oz glass. Unit is worked good. Op test ok. Unit working as designed"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Middlefield, Ohio 44062
Brian M
Job Details: 01/26/2022
Cc no heat Found unit not getting proper power from outlet Advised on electrician
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Huntsburg, Ohio 44046
Brian M
Job Details: 01/26/2022
Cc unit gave error Ran diagnostics found lid lock error Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, Ohio 44094
Corina H
Job Details: 01/26/2022
Replaced the drain pump and heater. Started a cycle several times drain each time. No leaks. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Avon, Ohio 44011
Angel
Job Details: 01/25/2022
Replaced tub. Opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model FGEW3065PBD
Near Willoughby, Ohio 44094
Corina H
Job Details: 01/25/2022
"Checked the wire harness does not have all the connections. Also the ui ribbon cable is not one the main control. Cust is going to call in if the harness is not correct. No pictures of the harness. 2 purple, grey, orange pink and 2 purple should be the colors. Office to reschedule appointment ; ordrng 1 5304517368 (Harness) and 1 139038814 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Wickliffe, Ohio 44092
Corina H
Job Details: 01/25/2022
"Replaced the heater. Started a cycle no,leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Brooklyn, Ohio 44144
Manny
Job Details: 01/25/2022
"Installed hinges and door screws, op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland, Ohio 44109
Manny
Job Details: 01/25/2022
"Cc agitator broke off, tried removing all agitator and agitator broke leaving the spline on the shaft tried to remove spline and no luck tried cutting it my cutting wheel broke, will need to get more cutting discs and come back and cut the spline gearcase will be damaged in the process , ordering gear case and agitator new agitator was broken.; ordrng 1 W11550891 (Agitator) and 1 W11423759 (Gearcase)"
We serviced a
WHIRLPOOL DRYER
Model WGD4900XW0
Near Cleveland, Ohio 44113
Manny
Job Details: 01/25/2022
"Cc unit dryes but makes a loud banging noise, took unit apart found damaged rollers. Replaced rollers using T/S#4392065; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT8
Near Willoughby, Ohio 44094
Corina H
Job Details: 01/25/2022
"Replaced the spray arm, ui, handle and deflector. Started a cycle, let run for awhile. No leaks. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, Ohio 44105
Manny
Job Details: 01/25/2022
"Cc unit smells like its burning and have to dry clothes 3 to 4 times so they can dry. Ran normal cycle unit shutoff after 2 mins running check outside vent couldnt find it was covered by snow customer cleared snow and little air coming through, took unit apart and exhaust is completely clogged up with lint. Removed all the lint put unit back together and ran normal cycle unit is working properly. Advise customer to replace the vent and vent hood. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, Ohio 44106
Manny
Job Details: 01/25/2022
Cc that unit not filling after I replaced housing and left. Foun unit is not getting hot water disconnected hose and turn valve on and no water, Customer is have remodeling done in his house most likely contractor shut hot water off, customer is not home but will figure out where the hot valve is and turned it on when he gets home, if he still experiencing issues hell call us back."
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, Ohio 44112
Manny
Job Details: 01/25/2022
"Installed knob set in normal and press the push to start button unit wont stay on contact BJ and he told me to check the belt switch, belt switch lever is broken unit will need a new switch, per BJ no charge on the switch.; ordrng 1 WD21X10261 (switch interlock)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon Lake, Ohio 44012
Angel
Job Details: 01/25/2022
Cc that door is broken on corner. Confirmed door is cracked on left hand corner on hinge. Will need new lid. Office to reschedule part out of stock.; ordrng 1 W11259006 (Lid) and 1 WP8563965 (Hinge left) and 1 WP8572974 (Hinge right)
We serviced a
MAYTAG DRYER
Model MGD6230RHW0
Near Lakewood, Ohio 44107
Manny
Job Details: 01/25/2022
"Cc unit not drying properly, need to dry clothes multiple times so it can dry also have an error code, found code F2E1 for key stuck in ui, ran cycle and checked vent outlet not good air flow, told customer that the vent needs to be cleaned up, he went behind the drier and pull vent out, and he found a big lint clog, he removed the clog unit has better airflow, but still not optimal recommended customer to replace vent with a semi rigid one and cleaned the duct that goes outside. Unit is working as designed, besides having airflow restrictions. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Painesville, Ohio 44077
Dan
Job Details: 01/25/2022
"Recovered refrigerant, purges system with nitrogen, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, gauges dropped immediately into 20 vacuum, no frost pattern forming, cap tube is still restricted and cannot be repaired; used 1 W10890131 (Lokring), and 1 W10890121 (Lokring) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDK03ITBL3
Near Chardon, Ohio 44024
Dan
Job Details: 01/25/2022
"Customer complaint that door spring is broken and lights on user interface are always on, confirmed, several buttons on user interface are not work8ng, stuck key test shows control is good, found door links broken, unit needs new user interface and link kit; ordrng 1 WPW10078105 (Ui) and 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFCA
Near Madison, Ohio 44057
Dan
Job Details: 01/25/2022
"Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, Ohio 44145
Gabriel P
Job Details: 01/25/2022
"Found valve getting 120 then voltage drop but valve stay open,ordering valve ; ordrng 1 W10897719 (Valve), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon, Ohio 44011
Gabriel P
Job Details: 01/25/2022
"Replace valve,opt test ok"
We serviced a
JENN-AIR BUILT IN FRIDGE
Model JUR24FRACX00
Near Westlake, Ohio 44145
Marie V
Job Details: 01/25/2022
Replaced door switch. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Parma, Ohio 44134
Marie V
Job Details: 01/25/2022
"Cc that they used the oven and the back started sparking and smoke came on. Verify switches they are good. Found terminal block L2 shorted, low wire was loose. Replaced 3 prong power cord and terminal block. Preheated oven to 350*. Tested all burners. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, Ohio 44128
Marie V
Job Details: 01/25/2022
Cc that the unit stopped mid cycle. Found unit with water. Removed water out and found a pin inside the drain pump. Tested unit. And ran calibration Op test ok
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Parma, Ohio 44130
Marie V
Job Details: 01/25/2022
"Cc that the unit stopped mid cycle it did not drain and it was showing LF on display. Ran diag found error code F23 , f81 latch f80 latch h92. Unit does not advance on the diagnostic, it will fill with water and then tries to engage to drain the water out and does nothing. Tilted unit verify rotor and stator . Good. Spin basket by hand and moved impeller by hand. It works good. Opened unit while in diag, keeps running and filling up unit will need control and latch. Explain cust that when those parts are replaced I can verify bearing how are they. Unit does not slide up or down when empty. Most likely breathings are shock. ; ordrng 1 WPW10619844 (Lid) and 1 W10763749 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brecksville, Ohio 44141
Marie V
Job Details: 01/25/2022
"Cc that the unit will not power on. Ran diag found F6E2 ACU ui cannot hear ACU. Unit will need control and Ui. Told cust we can try just the Ui but is best to do both at the same time. Cust will call Maytag to se if they help.; ordrng 1 W11135391 (Ui) and 1 W11429620 (Control 294.04), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MCD2358WFM02
Near Chagrin Falls, Ohio 44022
Brian M
Job Details: 01/25/2022
"Cc no Ice Found icemaker getting power but not rotating Needs icemaker ; ordrng 1 W11512149 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 01/25/2022
Cc of no water Found valve not Opening Replaced using truck stock OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, Ohio 44023
Brian M
Job Details: 01/25/2022
Cc unit not powering on Found unit getting power but no light on board Needs main control ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS7
Near Solon, Ohio 44139
Brian M
Job Details: 01/25/2022
Cc unit was saying open/close door Found unit functioning properly no issue found at this time Could not duplicate issue Advised If issue returns it may be switches Advised to watch ; ordrng 1 W11192678 (interlock) and 1 W11192679 (interlock)
We serviced a
WHIRLPOOL DRYER
Model GEW9200LW1
Near Solon, Ohio 44139
David R
Job Details: 01/25/2022
"Cc unit not heating. Found open element. All power checks good. Ordering element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Painesville, Ohio 44077
Joe O
Job Details: 01/25/2022
Upon arrival found heater broken. Re ordering heater assembly; ordrng 1 WR51X10131 (heater def asm fz)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Cleveland, Ohio 44128
Jason N
Job Details: 01/25/2022
Cc unit oven door separating Replaced outer oven door glass using customer supplied pre Id part. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Solon, Ohio 44139
David R
Job Details: 01/25/2022
"Cc unit leaking into basement. Turned unit on, water leaking directly from wash motor. Order drain pump and wash motor.; ordrng 1 W11084657 (Wash pump) and 1 W10876537 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Avon Lake, Ohio 44012
Angel
Job Details: 01/25/2022
Cc that unit is not draining. Confirmed unit is not draining could hear the drain pump that sounded good didnt seem like there was something stock. Looked under the sink and saw they had a new garbage disposal installed took off the drain hose and the plug was not knock off. Remove plug tested unit and started draining as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Gates Mills, Ohio 44040
Corina H
Job Details: 01/25/2022
"CC that the heater is not turning on. Ran dia 8-1 slow drain 10-3 Drying Fan Error (on models with fan 9-1- Diverter Cant Find Position. Checked the heater 13.4 ohms. Ran diag 120 volts to the heater. Checked the diverter leaking water. Will need a new pump and motor. ; ordrng 1 WPW10554963 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS
Near Streetsboro, Ohio 44241
Brian M
Job Details: 01/25/2022
Installed control Unit is gas so I could verify everything
We serviced a
KENMORE DRYER
Model 11086747701
Near Solon, Ohio 44139
David R
Job Details: 01/25/2022
Cc unit not starting. Found outlet to wall burned terminal and power cord burned as well. F01 control error. Shorted control. W10172227 CNTRL is discontinued. Took pics of burns. Customer to pay SVC only
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Mentor, Ohio 44060
Joe O
Job Details: 01/25/2022
Cc: front right burner not workingFound burner is not receiving any power. Needs infinite switch; ordrng 1 WP3149400 (switch-inf)
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, Ohio 44120
Jason N
Job Details: 01/25/2022
"Installed bi metal kit, ran quick wash cycle. All functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, Ohio 44102
Jason N
Job Details: 01/25/2022
Cc unit has damage/scratches and now water and ice do not work Snapped pics of customer damage claim issues. Scratch in question near door switch mount was due to the fact we had to pry the old door switch out of liner to replace with new. Filled in scratch with white silicone. Knick on drawer handle was not caused by us. Customer stated now unit is not dispensing water or making ice. Checked water pressure into unit from rear connection. Found no water pressure to unit. Advised customer to have plumber inspect tap valve or water line to unit. ; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Cleveland Heights, Ohio 44118
Corina H
Job Details: 01/25/2022
"Cust replaced the spray arms, not leaking. Checked the install of the spray arms, good. Installed the kick plate, cust did not have the clip used screws. Opt test ok"
We serviced a
GE DISHWASHER
Model GDT625PSJ2SS
Near Broadview Heights, Ohio 44147
Angel
Job Details: 01/25/2022
"Cc that the dispenser is still not working. Ran diagnostics and tested the dispenser and it was opening as it should tried it about 6 times and opened every time. Ran a light cycle to see what it would do and i could hear the dispenser opening when running a regular cycle so i tried it again but with a pod in the dispenser and it also worked. She said she will wait to see if it keeps working. Gave her an estimate for the dispenser in case it happens again she will need the dispenser replaced. Opt test ok.; ordrng 1 WD12X28238 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near Kingsville, Ohio 44048
Dan
Job Details: 01/25/2022
"Installed new sump assembly and control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Walton Hills, Ohio 44146
David R
Job Details: 01/25/2022
"Cc they found something in dryer after cycle. Took pic. Opened up unit and found a loose bolt laying on bottom cabinet of unit, looked over all components and nothing else broken or out of place. Ran unit 5-10 mins no noise. Good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Willoughby Hills, Ohio 44094
Joe O
Job Details: 01/25/2022
Cc: error codesFound error codes f0e3(overload) f6e3(communication error) f6e2(communication error). Needs control and uiUi out of stock. Office to reschedule; ordrng 1 W10861501 (console) and 1 W10812418 (cntrl-elec)
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Wickliffe, Ohio 44092
Jason N
Job Details: 01/25/2022
"Cc unit still making knocking sound fillingCustomer stated he had a plumber out to install a regulator set to 55 psi. Ran unit, found water pressure still high entering unit, water is shooting from inlet port across tub. Turned water valve to unit down 1/2, retested. Water entering at reduced pressure, no water hammer is present. Customer does not believe water pressure is still an issue. Ordering inlet valve, and will record inlet pressure to unit on return visit. ; ordrng 1 WPW10327249 (Inlet valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Kent, Ohio 44240
Brian M
Job Details: 01/25/2022
Cc ice under bin Unit seems to still be overfilling Ran icemaker test unit is functioning but seems to over fill Recommend another icemaker and control ; ordrng 1 W11483245 (Icemaker) and 1 W11483245 (Control)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Garfield Heights, Ohio 44125
David R
Job Details: 01/25/2022
"Thermal fuse, thermostat, high limit test good. No 240v across L1-L2. With heater element and 3 connector to timer, unit will keep 240, everything plugged in unit will drop from 240v to less then 1. Seems like short in timer and heater. Ordering timer and heater to be replaced. If after those parts are replaced, breaker fuse could be weak. ; ordrng 1 W10857612 (Timer) and 1 279838 (Heater)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Kent, Ohio 44240
Brian M
Job Details: 01/25/2022
Cc unit takes long to dry Ran timed dry unit is blowing and getting up to proper temps Removed vent a little clogged but not bad Ran dryer with vent back on seems to be venting better Advised to watch
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Eastlake, Ohio 44095
Jason N
Job Details: 01/25/2022
"Cc unit top rack wobbly, not drying dishes fully and not washing properly.Customer had just run a cycle and unit was still hot inside. Dishes were dry, with the exception of plastic ware, which I explained to customer will not properly dry due to plastic dishes unable to hold heat. All dishes in load were clean as well. Top rack is functioning as designed, no excessive movement. Found one rack end stop had come unclipped, reinstalled. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Found no issues with unit at this time."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBT6
Near North Royalton, Ohio 44133
David R
Job Details: 01/25/2022
"Cc unit not sending water through top second row. Diagnostics error codes. 4-3, 6-1, 6-2, 10-1. Wash motor error. Top arm not moving. Ordering wash motor. ; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10705575 (Sensor)"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Middleburg Heights, Ohio 44130
Angel
Job Details: 01/25/2022
"Replaced magnetron, capacitor and diode tested unit and working as should. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM2
Near Conneaut, Ohio 44030
Dan
Job Details: 01/25/2022
"Customer complaint that unit is not starting just flashing lights, confirmed, found strike bent into unit, adjusted, op test good , if problem should reoccur unit will need new strike"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Ashtabula, Ohio 44004
Dan
Job Details: 01/25/2022
"Customer complaint that lights are not working properly, confirmed, unit needs new led module , part is out of stock so not scheduling return appointment ; ordrng 1 W11527432 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, Ohio 44004
Dan
Job Details: 01/25/2022
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, Ohio 44133
David R
Job Details: 01/25/2022
"Customer had POP. Cc unit door open/close will be messing up twice or more a day, then beeping noise sound has changed. Door switches working intermittently, noise from control is different pitch, dragging kind of noise. Ordering door switches and controls. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control) and 1 W11433682 (Switch) and 1 W11433683 (Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Berea, Ohio 44017
Angel
Job Details: 01/25/2022
"Cc that unit was not cooling both sections. Verified temperature in freezer is 14* and it was on defrost and ff section was at 54* took off drawers on ff section and found frost build up all over cover.; ordrng 1 W11509096 (Ui) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"