We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, Ohio 44060
Corina H
Job Details:
11/24/2021
"Replaced the control and ui. Ui is the wrong color. Will need to re order the ui. Opt test ng. Checked the igniter 2.8 amps. Replaced the igniter from t/s. 2 valves are bent on the cooktop. Called BJ parts will be covered. Will need a new ui and valves. Office to reschedule ; ordrng 1 W10879587 (Ui) and 2 W10718180 (Valve)s, used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Elyria, Ohio 44035
Marie V
Job Details:
11/24/2021
Replaced bulk head and drum. Cleaned out unit inside including blower wheel. Tested unit. Pass. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, Ohio 44057
Dan
Job Details:
11/24/2021
"Customer complaint that unit is not draining, confirmed, ran drain and spin cycle, unit started then display went blank and nothing happened after that, no power to drain pump, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10679602 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/24/2021
"Customer complaint of f8e4 error code, found supply hose leaking into drip tray, advised customer to replace supply line, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/24/2021
"Customer complaint that unit does not fill properly, ran diagnostics no error codes found, valves are working, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG231LVB0
Near Euclid, Ohio 44132
Joe O
Job Details:
11/24/2021
Cc: oven not heatingFound igniter pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, Ohio 44135
Manny
Job Details:
11/24/2021
Replaced ff gasket no gaps door is sealing as it should. Opt test ok
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near North Ridgeville, Ohio 44039
Marie V
Job Details:
11/24/2021
"Cc that the unit has an error code and that the panel dont work sometimes. Confirmed, found error code f2e0. Replaced panel. Cust ask me to make sure that the convect is working. Is working properly also tested all burners to make sure they are working good. Pass. Op test okNo core for return"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/24/2021
"Customer complaint of burning smell, found a chunk of melted plastic in bottom of unit, marks on heating element where plastic was during cycle (see pics), unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, Ohio 44123
Joe O
Job Details:
11/24/2021
Cc: not spinning on delicateFound spin speed turned off on delicate cycle. Advised customer to ensure spin speed is turned on when running cycle. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EGSS1
Near Berea, Ohio 44017
Manny
Job Details:
11/24/2021
"Cc unit was making a noise like air blowing, she stated the they pushed the unit back and everything is working properly after. Verify that unit is working properly, temp In FC 2 degrees F and RC is 36 F. At this moment theres no issues with the unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon Lake, Ohio 44012
Marie V
Job Details:
11/24/2021
"Cc that the water dispenser does not works all the time and that the door is open. Verify door found that is warped. U it will need new pad. Cust will install; ordrng 2 WPW10221048 (Pad)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
11/24/2021
Cc: not allowing selectionsFound unit in store demo mode. Exited demo mode. Reset unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Middleburg Heights, Ohio 44130
Manny
Job Details:
11/24/2021
"Cc unit not spinning and makes a noise, ran calibration heard rattling noise, coming from underneath the unit. Unit will need a gear case (W11454734) and agitator (W11161960), customer informed me that he still under warranty, I advise him to call warranty company and get us dispatch again. Once we get authorized to do the repair, we can order parts"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, Ohio 44022
Manny
Job Details:
11/24/2021
"Found same error codes as last time F8e4 and f9e2 called wpl safety spoke to John explain issues he advise calling tech line first. Calling wpl techline spoke to Austin he had me test continuity to the float switch good continuity, unit keeps filling while draining then pump stops and water keeps coming in, he advise replacing the main board and if unit still does the same call tech line again. ordering main control W11462459 unit missing mount brackets ; ordrng 1 W11462459 (Electronic control) and 2 WP8269145 (Mount bracket)s"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/24/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, Ohio 44055
Marie V
Job Details:
11/24/2021
Replaced cap. Ran calibration and auto test. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, Ohio 44102
Manny
Job Details:
11/24/2021
Installed new adjusters op test ok
We serviced a
MAYTAG DBL WALL OVEN
Model MEW5630DDW
Near Geneva, Ohio 44041
Dan
Job Details:
11/24/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, Ohio 44055
Marie V
Job Details:
11/24/2021
"Cc that the unit is making a loud noise when it changes from agitation to a spin. Ran diag, no error codes, ran auto test and it did the noise. Explain cust that that noise is normal thats the cam engaging with pulley. Ran calibration on unit. Op test ok"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
11/24/2021
Installed Control and UI Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Rocky River, Ohio 44116
Gabriel P
Job Details:
11/24/2021
Replace control and ui opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Strongsville, Ohio 44136
David R
Job Details:
11/24/2021
"Today, replaced clutch, stator, rotor and screws. Ran diagnostics. All components working. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, Ohio 44144
Corina H
Job Details:
11/24/2021
"CC that the basket needs to be replaced. Confirmed. Found the tub is cracked, the tub ring is broken and the basket plastic is melted from Rubbing. Will need a tub, ring and basket. Office to reschedule ; ordrng 1 W10371566 (Tub) and 1 W10554251 (Basket) and 1 WPW10531289 (Ring)"
We serviced a
SAMSUNG DRYER
Model dv40j3000ewa2
Near Strongsville, Ohio 44136
David R
Job Details:
11/24/2021
"Replaced display control. Ran 5-10 mins, unit is heating and cycling, good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Solon, Ohio 44139
Brian M
Job Details:
11/24/2021
Cc led out Found freezer right side led out Replaced led OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, Ohio 44139
Brian M
Job Details:
11/24/2021
"Cc unit leakingFound drain pan bowed, drip pan clogged Needs new drip pan Customer stated that the floor is fine and he is not worried about ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Painesville, Ohio 44077
Jason N
Job Details:
11/24/2021
Installed door hinges. Door operation test good. Op test good.
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/24/2021
"Replace all parts technician AT and BJ requested,opt test ok"
We serviced a
KITCHENAID RANGE
Model KGSS907SWH03
Near Kirtland, Ohio 44094
Jason N
Job Details:
11/24/2021
"Cc unit oven needs calibratedCustomer has concerns temperature for oven is not correct. Ran bake test to 300 degrees. Good spark and ignition, let preheat and cycle several times. Recorded temperature. Temperature reading 220-240 degrees, well below recalibration ability of unit. Unit needs oven temperature probe. ; ordrng 1 WPW10131825 (Oven sensor)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, Ohio 44129
Corina H
Job Details:
11/24/2021
CC that the door will not unlock and there is a noise. Confirmed. Drain pump was on. Ran diag F3e1 WATER LEVEL SYSTEM ERROR. Replaced the lock. Started a co test. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, Ohio 44022
Brian M
Job Details:
11/24/2021
Cc of leak Found leak coming from heater bushing Needs update heater; ordrng 1 W11537778 (Heater update)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Broadview Heights, Ohio 44147
David R
Job Details:
11/24/2021
"Replaced water valve. Ran test, good, no leaks. Icemaker called for water. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/24/2021
Found a bid jamming drain pump clear bid put back together ran calibration and auto test pass
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterland, Ohio 44026
Jason N
Job Details:
11/24/2021
"Cc unit water and ice dispense issuesCustomer showed pop Customer stated water dispense was slow before changing filter, but ice production remains low. Confirmed dispense is very slow, ice cubes in bin are small. Checked water pressure into unit from source, pressure very low from house softening system. Advised customer to contact plumber to increase house water pressure. Unit is working as designed."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Cleveland, Ohio 44130
Corina H
Job Details:
11/24/2021
"CC that the unit is not cooling. Confirmed. Found the unit not going into a defrost. Ran diag for the defrost, heater turned on. 356 watts. Wi mll need a new control. Office to reschedule appointment ; ordrng 1 W11496886 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Warrensville Heights, Ohio 44128
Brian M
Job Details:
11/24/2021
Cc no ice and leaking Found icemaker not stopping just continues to rotate And found drain pan clogged Needs icemaker under warranty ; ordrng 1 WPW10300022 (icemaker)
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near North Royalton, Ohio 44133
David R
Job Details:
11/24/2021
"Replaced dryer repair kit. Found bad roller in rear. Ran unit, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, Ohio 44107
Gabriel P
Job Details:
11/24/2021
"Replace parts from service pointer,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, Ohio 44124
Joe O
Job Details:
11/24/2021
"Cc: leakingFound unit leaking from seam in tub, due to tub damage. Needs tubCannot remove unit due to install(unit wedged in spot. Customer will have to have contractor remove unit and re installed after repairOffice to reschedule; ordrng 1 W11409866 (Tub assembly)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
11/24/2021
Replace seal and steam opt test ok
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, Ohio 44133
David R
Job Details:
11/24/2021
"Replaced drain pump. Found mask stuck inside hose and housing of drain. Removed all mask. Let customer know if they are doing items that small to use mesh bags to prevent drain clogging. Set concentration level for detergent to 2x, to put out as much as the unit provides for a cycle. To do that, hold temp and soil buttons. Ran diagnostics, good. Also advised to make sure spin level is turn on correctly as well. Op test ok."
We serviced a
JENN-AIR DUAL FUEL RANGE
Model JDS8850BDS
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
11/24/2021
"Replace ui,opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
11/24/2021
CC that the fan turns when you shut the door. Confirmed. Found the door switch open on the top. Replaced the door switches. Opt test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Warrensville Heights, Ohio 44128
Brian M
Job Details:
11/24/2021
Complaint want wash Found no issues with unit other than being completely un leveled Floor is really slopped tried to get it the best. Can with floor conditions Ran auto test and calibration test OP Test Ok
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
11/24/2021
"Installed main pump seal. Ran wash test, checked for leaks, none found. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Independence, Ohio 44131
Corina H
Job Details:
11/24/2021
"CC that the control resets and comes back. Unit is not hooked up to the WiFi. Ran diag no codes. Checked the connections, Good. Called t/l Chris to verify unit needs to be connected to wifi. will need to connect to the WiFi. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, Ohio 44125
Corina H
Job Details:
11/24/2021
CC that there is a noise when its fills in rinsing. Confirmed. Replaced the water valve. Ran a calibration. Tested the valve. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, Ohio 44125
Corina H
Job Details:
11/24/2021
"CC that the ice maker is not working. Confirmed. Removed the line from the filter housing, cycled the ice maker filled. Found the fill tube to the ice maker frozen. Steamed out the fill tube for the ice maker. Cycled ice maker. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Bedford Heights, Ohio 44146
Brian M
Job Details:
11/24/2021
"Cc dryer not running Found motor seized, Needs motor, blower, and dryer repair kit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEH01
Near Lakewood, Ohio 44107
Manny
Job Details:
11/24/2021
"Cc unit makes a noise coming from the back, found condenser fan screw loose, tighten screw noise is gone, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Lorain, Ohio 44055
Marie V
Job Details:
11/24/2021
"When arrived unit was unplugged cust said that is making a noise,.confirmed drain pump is running. Little water cam out. Ran diag , no error codes. Ran auto test,pass ran calibration pass. Explain cust the things that can make the unit enter a float mode. Verify that the water valve is not dripping water into the unit, waited a min and found that water valve is dripping water into the unit, will need to be replaced. Replaced valve from T/S. Calibrated unit and started a cycle. Op test ok; used 1 W11210459 (Valve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bedford, Ohio 44146
Brian M
Job Details:
11/24/2021
Cc that unit not cooling properly but now its fine Inspected unit could not find an issue advised to watch
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Valley View, Ohio 44125
David R
Job Details:
11/24/2021
"Ran unit diagnostics, no stored error codes. Ran diagnostics 5 times, no out of the ordinary sounds. In spin could hear coins vibrating and coin machine vibration. Leveled unit out just in case needed. Ran spin and agitate on high, normal sounds. Suspension good. Unit test good. Op test ok."
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, Ohio 44139
Jason N
Job Details:
11/24/2021
Installed inlet water valve. Ran wash tests on both hot and cold. Both wash tests verified proper water temperature. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near East Cleveland, Ohio 44112
Joe O
Job Details:
11/24/2021
"Cc: frost build up in freezer, gasket not sealing properlyFound ff gasket not sealing. Unit improperly shimmed. Removed upper shim added to lower hinge. Adjusted freezer door to ensure sealing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
11/24/2021
"Cc unit not producing enough iceCustomer stated unit should make more ice. Ice container 1/3 full at this time. Ran ice manual harvest test, ice maker indexed properly, filled mold with water. Checked freezer door switch for proper contact, checked good. Adjusted freezer temperatures -2 degrees. Advised customer average full ice production is achieved after 72 hrs. Cannot find any issues with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
11/24/2021
Installed left side roller. Adjusted unit for proper door leveling and gravity close. Op test good.
We serviced a
KENMORE WALL OVEN
Model 790.4844341
Near Chagrin Falls, Ohio 44023
Jason N
Job Details:
11/24/2021
"Cc when trying to use both upper and lower ovens, error code appears.Customer stated upper oven alone will work fine, havent tried to run just the lower oven by it self, but when the lower is turned on with the upper the error message will appear. Ran bake test on lower oven to 350 degrees, then started top oven bake test to 350 degrees. Let cycle for 20-25 minutes, no faults, unit working properly. Customer stated error would have showed up, but also stated it doesnt show up all the time. Could not duplicate issue at this time. Advised customer if error returns to take a picture of error code and call us back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Mentor-on-the-Lake, Ohio 44060
Jason N
Job Details:
11/24/2021
Cc unit needs freezer and ff door replaced due to corrosion.Replaced ff door and freezer door using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, Ohio 44118
Joe O
Job Details:
11/24/2021
Cc: not agitatingReplaced actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, Ohio 44266
Brian M
Job Details:
11/24/2021
Cc no cool Found evap frosted over Ran forced defrost heater kicked on Found thermistor out of range Replaced using back stock OP Test Ok ; used 1 W10902214 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near South Amherst, Ohio 44001
Marie V
Job Details:
11/24/2021
"Replaced ui , test unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, Ohio 44105
David R
Job Details:
11/24/2021
"Replaced FF evap harness with fan, cover, clamps, drip pan. Steamed all ice. Reset power for 5 mins. Reset all temp settings. Good. Give 24 hours to return to normal temps. Cover piece damaged while putting back, no charge, ordering and customer will put on themselves. No return. Op test ok. ; ordrng 1 W10518036 (Cover adapter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Perry, Ohio 44081
Jason N
Job Details:
11/24/2021
"Installed RH door hinge, door opening and closing properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Deerfield, Ohio 44411
Brian M
Job Details:
11/24/2021
Ran entitlement unit under a year old Cc no drain Found hair clip in drain pump Removed ran auto test and calibration OP Test Ok
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Avon Lake, Ohio 44012
Gabriel P
Job Details:
11/24/2021
Found drip pan clogged steam out and unclog
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Fairport Harbor, Ohio 44077
Dan
Job Details:
11/24/2021
"Customer complaint the bellow fell off, confirmed, no damage, reinstalled bellow, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chagrin Falls, Ohio 44023
Joe O
Job Details:
11/24/2021
Installed water valve. Tested. Op test ok
We serviced a
AMANA RANGE
Model ARGS7650E
Near Painesville, Ohio 44077
Joe O
Job Details:
11/24/2021
"Cc: oven not heatingRan test bake, unit not igniting. Found igniter open. Need oven igniter.First igniter broken. Replaced igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, Ohio 44057
Joe O
Job Details:
11/24/2021
"Cc: not coolingCustomer had unit unplugged upon arrival. Plugged unit into kilowatt meter. Found unit only pulling .45 amps. Found unit in a 18in vac. Resting pressure at 30psi. Charged with 160psi of nitrogen. Sprayed down all accessible lines, evaporator, and condenser. No leak found. Called whirlpool tech line spoke with edd, he stated to only charge system 140psi of refrigerators. He then stated to put a dye dryer on unit, charge system as normal to see where pressures are. Stated its is critical with engineering to get a high side pressure. Not enough process on compressor to add a process. Needs compressor and drier ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, Ohio 44122
Corina H
Job Details:
11/24/2021
Replaced the tstat. Heated the oven. Cooling fan is running. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, Ohio 44135
Manny
Job Details:
11/24/2021
"Cc unit. It starting when start is press unit shuts off, Found codes f5e3 f5e2 not for latch, replaced latch using T/S w10810403; used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE RANGE
Model 790.99503993
Near Amherst, Ohio 44001
David R
Job Details:
11/23/2021
"Cc unit two burners stuck on high, control display cannot read. 318010102 control discontinued , 318293813 RR switch, 318078403 RF switch discontinued. Customer did not to only replace one switch. No repair wanted. Paid SVC"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Avon Lake, Ohio 44012
David R
Job Details:
11/23/2021
"No billet piercing valve on, tapped system. Low side plugged and unplugged in vacuum. Hooked up nitrogen, 145-155 psi, heard hissing. Went through evap lines and lines in back, all good. Hissing coming internally. Called techline. Video chatted, documented internal leak. Non repairable. Whirlpool putting in review then will call and notify customer. ; used 2 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSC8244EZ1
Near Westlake, Ohio 44145
Marie V
Job Details:
11/23/2021
"Replaced agitator and water valve,. Tested unit, pass. Cust said that unit sounds different, drain hose when spinning is hitting the wall making a noise. Showed cust. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Madison, Ohio 44057
Dan
Job Details:
11/23/2021
"Customer complaint that fabric softener is not dispensing, cold and hot valves are working, advised customer that the dispenser drawer needs cleaned out every couple of loads, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS08
Near Elyria, Ohio 44035
Gabriel P
Job Details:
11/23/2021
"Replace control and grill,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Shaker Heights, Ohio 44120
Manny
Job Details:
11/23/2021
"Cc unit not washing right and not spinning the clothes. Also sometimes it wont found error codes lock F0e2 over suds and f7e6 motor fault. Set unit in diagnostics cycle unit wont agitate found shifter unhook from cam. Unit need shifter. Replaced shifter using T/S w10913953, opt test ok.; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, Ohio 44122
Corina H
Job Details:
11/23/2021
"CC that the oven quit working after a self clean. Confirmed. Checked the thermal fuse, open. Will need a new tstat. ; ordrng 1 WP4449751 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, Ohio 44142
Gabriel P
Job Details:
11/23/2021
"Replace tub technician order ,opt test ok advise customer to monitor"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Westlake, Ohio 44145
Gabriel P
Job Details:
11/23/2021
Replace pump opt test ok
We serviced a
MAYTAG DRYER
Model MED5630HC2
Near Ashtabula, Ohio 44004
Dan
Job Details:
11/23/2021
"Customer complaint that unit was making noise and now shuts off after a minute, found lint build up on blower wheel causing vibration, cleared, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, Ohio 44202
Brian M
Job Details:
11/23/2021
"Cc unit giving error Found stored error f8e4Ran auto , checked drip pan, found possibly a leak coming from supply line Advised customer on supply line elbow Unit finished with no issues OP Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM03
Near Walton Hills, Ohio 44146
Brian M
Job Details:
11/23/2021
Icemaker seal leaking Causing ice block in bin Replaced icemaker ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Montville, Ohio 44064
Dan
Job Details:
11/23/2021
"Customer complaint that unit stalls at wash cycle, ran diagnostics found f8e1(long/no fill) error code, found cold water barely entering unit, unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL DRYER
Model LGQ9858PW1
Near Mentor, Ohio 44060
Dan
Job Details:
11/23/2021
"Customer complaint that unit heats inconsistently, started normal dry cycle, unit heated, burner shut off and never relit, found thermal fuse open, unit needs new thermal fuse and thermostat ; ordrng 1 WP3392519 (Thermal fuse) and 1 WP8318268 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Strongsville, Ohio 44149
David R
Job Details:
11/23/2021
"Cc unit has also stopped mid cycle, left detergent at bottom of unit. Ran diagnostics, no error codes. Ran through diagnostics test. All components working, unplugged unit 5 mins. Plugged in, ran diagnostics again, good. Replaced rack, tracks and adjusters. Found loose writing to wash pump, corrected. All components check good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model KEMC308KSS0
Near North Royalton, Ohio 44133
David R
Job Details:
11/23/2021
"Cc unit oven not working after self clean. Went over service pointer with blower fan and found shut off fuse open. Charred switches for microwave. Will need blower, fuse, switches. Customer does not want to go with repair. Paid SVC only. ; ordrng 1 WPW10016550 (Blower) and 2 W10727408 (Switches)s and 1 4375430 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Parma, Ohio 44129
David R
Job Details:
11/23/2021
"Replaced drain pump, tested, good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Royalton, Ohio 44133
David R
Job Details:
11/23/2021
"Talk to customer. Possible Leak problem. Ordering gasket, seal and sensor. ; ordrng 1 W11412696 (Seal) and 1 W11561235 (Seal) and 1 W11483553 (Gasket) and 1 W11545764 (Sensor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near North Royalton, Ohio 44133
David R
Job Details:
11/23/2021
"Cc unit not washing. 7-1 speed motor error. Pulled unit out. Wash rinse cycle. Getting 120 from control. Motor is open. Would need motor assembly and sensor. Customer paid SVC only. Do not order parts ; ordrng 1 W11416362 (Pump wash motor) and 1 W11410464 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Mentor, Ohio 44060
Dan
Job Details:
11/23/2021
"Customer complaint that left front element is too hot, confirmed , unit needs new infinite switch ; ordrng 1 W11129442 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP GAS
Model KFGS366VSS03
Near Painesville, Ohio 44077
Dan
Job Details:
11/23/2021
"Customer complaint that center burner is not lighting, confirmed, found igniter not shutting off and burner valve not opening on low, unit needs new valve and igniter switches, customer does not want repair at this time ; ordrng 1 WP8286917 (Valve) and 1 WP8286686 (Igniter switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV42H5200EF/A3
Near Painesville, Ohio 44077
Dan
Job Details:
11/23/2021
"Customer complaint of loud noise, confirmed, unit needs new pulley and rollers , customer does not want repair at this time ; ordrng 1 DC93-00634A (Pulley) and 4 DC97-16782A (Roller)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Painesville, Ohio 44077
Dan
Job Details:
11/23/2021
"Installed led modules and led control, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, Ohio 44077
Dan
Job Details:
11/23/2021
"Customer complaint that unit is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven temperature after preheat at 325 degrees, adjusted temperature up 25 degrees, op test good"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Bay Village, Ohio 44140
Gabriel P
Job Details:
11/23/2021
"Replace control and ui,opt test ok there was no core return showing on pvr leave part with customer to trash also level unit"
We serviced a
JENN-AIR REFRIGERATOR
Model JSD2789GEW
Near Painesville, Ohio 44077
Joe O
Job Details:
11/23/2021
"Cc: ui panel not functioning, recall part changeFound start device has already been changed. Advised customer part is discontinued for panel."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, Ohio 44024
Joe O
Job Details:
11/23/2021
"Installed gasket, ice maker, and led module. Cycled ice maker. Op test ok"
