Near Painesville Township, OH 44077
Arthur V
Job Details:
12/04/2019
RANGE WHIRLPOOL WFE505W0HB0 Customer states oven not hot enough. Customer cycled oven before arrival at 350deg f. Installed thermometer. Unit approx 20 deg to low. Reset control to plus 20. Customer to monitor
Near Euclid, OH 44132
Joe O
Job Details:
12/04/2019
RANGE MAYTAG MGR7662WW2 "Cc: oven lights but once it’s get hot as after an hour to cycle heat it will not re lightFound outlet has an open ground. Ran test bake to 350. Unit preheated to 350. Watched, unit cycled heat. Spoke with BJ he stated that it is the open ground. Advised
Near Brecksville, OH 44141
Corey L.
Job Details:
12/04/2019
REFRIGERATOR MAYTAG MFW2055FRZ00 customer expressed his irritation with the unit, leaking from dispenser and ice bin doesn’t fill up all the way, ice bin was full. Customer wants a replacement.
Near Painesville Township, OH 44077
Arthur V
Job Details:
12/04/2019
WASHER WHIRLPOOL WTW4816FW2 Upon arrival unit turned on for me. Ran diagnostics no errors. Ran a service cycle unit passed. Unit operating as designed. Could not duplicate issue
Near Avon, OH 44011
Gabriel P
Job Details:
12/04/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Spoke to customer over the phone told her we have and authorization to order the rollers from whirlpool and that I spoke to my senior tech bj that we were going to order parts ordrng 2 67006434 (axle- roll)s and 2 W11208384 (rivet)s and 2 WP67005149 (roll
Near Aurora, OH 44202
Brian M
Job Details:
12/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc unit was only crushing Ran ice motor test Could not duplicate OP TEST OK Advised customer that sometimes ice will build up at front of ice drawer and they may have to sometimes shake the bin to knock the cubes backwards
Near Bainbridge, OH 44023
Brian M
Job Details:
12/04/2019
RANGE WHIRLPOOL WFG374LVS2 Cc unit Will not bake Found unit to have to many pans in lower drawer and arking out against pans Removed some pan ran test bake to 350 OP TEST OK
Near Mentor, OH 44060
Jason N
Job Details:
12/04/2019
MICROWAVE WHIRLPOOL WOC75EC0HS00 Installed microwave lamp and unit console. Op test good.
Near Olmsted Township, OH 44138
David R
Job Details:
12/04/2019
RANGE WHIRLPOOL RF386PXEQ "Cc unit turned on self clean by itself, had unit turned off at break, if turned on broil element will come on by itself. Shorted key and open oven sensor error code. Gave customer estimate. Do not order partsCalled safety and documented.Unit is over 15 y
Near Willoughby, OH 44094
Joe O
Job Details:
12/04/2019
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW03 Installed door. Op test ok
Near Oberlin, OH 44074
David R
Job Details:
12/04/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced parts, tested. Op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Near Mayfield Heights, OH 44124
Dan H
Job Details:
12/04/2019
REFRIGERATOR WHIRLPOOL ET1FTKXKQ11 "Customer complaint of frost in freezer section , doors are sealing, unit is operating as designed"
Near Walton Hills, OH 44146
Corey L.
Job Details:
12/04/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "customer showed pop, Customer complaint fridge is not cooling but freezer seems ok, confirmed ff was 58 and frz temp was -17, evap fan not running, found evap fan unplugged, plugged in evap fan, op test good"
Near South Euclid, OH 44121
Joe O
Job Details:
12/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Cc: not coolingFound temps in freezer at 64 degrees and ff at 62 degrees. Called BJ checked wattage found unit reached 70 watts at max speed. Called whirlpool tech line spoke with Cathy states we can use nitrogen to check for leaks. We don’t use nitrogen
Near Ravenna, OH 44266
Brian M
Job Details:
12/04/2019
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Cc noise got worse Removed filter ran water no noise , put filter back in and pushed on it noise stopped Needs filter head ; ordrng 1 WPW10121138 (housing8626), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Franklin Township, OH 44240
Brian M
Job Details:
12/04/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Cc unit not powering on Found service bulletin R4317485 for this issue and symptoms are identical According to bulletin UI needs to be replaced ; ordrng 1 WPW10468940 (contrl-box46352), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Arthur V
Job Details:
12/04/2019
WASHER WHIRLPOOL WTW4816FW2 Found door lock wires cut. 120 v to control no response. Needs control and door lock ; ordrng 1 W11170319 (cntrl-elec) and 1 W11307244 (latch)
Near Euclid, OH 44143
Joe O
Job Details:
12/04/2019
WASHER GE GTW460ASJ5WW "Cc: intermittent drain, shaking with big loadsFound drain pump just humming. Needs drain pump. ; ordrng 1 WH23X27574 (pump drain asm5018), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Strongsville, OH 44149
Corina B
Job Details:
12/04/2019
MICROWAVE WHIRLPOOL KHMS2050SSS CC that the unit just beeps. Found the ui is not responding. Will need a new ui. Tried removing the screw to the door. Screw is stripped out. Will need a door. Part is not available. If part is found will need two techs.; ordrng 1 W10282802 (door/mw)
Near Avon, OH 44011
Gabriel P
Job Details:
12/04/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03 Check voltage j8 connector 118 and also notice relay on control board stay clicking when on preheating oven when preheating oven check voltage going to heating element 000 v check thermostat pass spoke to bj we nail it down it going to need control ; ordr
Near Mayfield, OH 44143
Jeff M
Job Details:
12/04/2019
DISHWASHER KITCHENAID KDTE304GPS0 Main control is getting 120 V power needs ui and main board; ordrng 1 W11165146 (console) and 1 W11305303 (cntrl-elec)
Near Wickliffe, OH 44092
Joe O
Job Details:
12/04/2019
WASHER WHIRLPOOL WFW92HEFW0 "Cc: not washing clothes and noise at 27 mins into cycleRan quick test. Found unit is making noise when motor starts or stops. Unit is washing and spinning. Found excessive suds in unit, customer states she adds extra detergent to the load. Called BJ he s
Near Aurora, OH 44202
Brian M
Job Details:
12/04/2019
RANGE WHIRLPOOL WOC75EC0HS01 Cc oven not working properly Found several stored codes of f6e0 communication errors Followed tech sheet Advises to replace control panel ; ordrng 1 W11351549 (CONTROL PANEL )
Near North Olmsted, OH 44070
Corina B
Job Details:
12/04/2019
DRYER WHIRLPOOL WGD4815EW2 "Rather motor, cutoff, testator. Optest ng. Checked the voltage from x to the fuses 120volts. Checked X to the flame switch blue 120 volts, X to white 0 volts. Jumped out the flame switch igniter lights every time. Called t/l Adrian to document ; ordrng 1
Near Bay Village, OH 44140
Dan H
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL ED5FHAXVY02 "Installed new ice stripper, op test good"
Near Broadview Heights, OH 44147
Corina B
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is leaking water. Found the drain hole in the ff and Fz are blocked with ice. Steamed both drain holes out. Removed the drain tube found a piece of fruit in the drain tube. Optest ok.
Near Cleveland, OH 44105
Dan H
Job Details:
12/03/2019
WASHER MAYTAG WTW5000DW1 "Customer complaint that unit is not washing, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
Near Lorain, OH 44053
David R
Job Details:
12/03/2019
FREEZER MAYTAG MRT118FFFH04 "Cc of unit not freezing. Customer has fridge outside in garage, temp is 38-40*. FF 38*, FZ 15*. FF is working but freezer not, advised customer this is not an outside unit and the thermoster reads off the FF section. Unit has to be in correct temp in ord
Near Strongsville, OH 44136
David R
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Cc no ice. Checked valves, they have resistance. Water coming out valve but not getting to icemaker. Found line had ice in it. Removed and ran test. Icemaker filled up. Op test ok."
Near Cleveland, OH 44124
Jeff M
Job Details:
12/03/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 The unit is still not heating. 7-1 control shut off the heater. I’ve replaced the control and inline fuse. The company before replaced the heating element. All parts relating to the heating circuit have bin replaced. The water entering the unit is 90* plu
Near North Royalton, OH 44133
Corina B
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 Replaced the water filter housing. Optest ok.
Near Plymouth Township, OH 44004
Arthur V
Job Details:
12/03/2019
WASHER MAYTAG MVWB835DW4 Found a f5e1 error. Replaced door lock assy. Op test good. ; used 1 W10810403 (LID LATCH) from stock
Near Perry Township, OH 44077
Arthur V
Job Details:
12/03/2019
WASHER ELECTROLUX EWFLS65IMB0 Found. Unit needs water valve. Rinse selenoid faulty. Part needed is 134637810. Customer to call back if repair is wanted.
Near Auburn Township, OH 44023
Brian M
Job Details:
12/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found inverter board has poppedHooked up compressor tester Compressor runs and makes cool Needs inverter board Customer wants to call whirlpool to see if they will cover labor before they continue
Near Auburn Township, OH 44023
Brian M
Job Details:
12/03/2019
WASHER KENMORE 110.8298313 Cc of unit spinning and goes lopsided Found washer leveling spring to have rusted out from mounting bracket Per customer request drilled new hole and reattached springRan test spin OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 Cc of no cool and no ice Found no frost on either evaps Got an amp draw of .4 and it dropped to .2 and compressor is abnormally hot There is not enough process stub to tap Spoke to BJ he advised on compressor and filter replacement EST only
Near North Olmsted, OH 44070
Dan H
Job Details:
12/03/2019
DRYER MAYTAG MGDB725BW0 "User interface received is still not the correct part for this unit, part number shows correct part at marcone, user interface needs reordered ; ordrng 1 WPW10562318 (console)"
Near Brimfield Township, OH 44240
Brian M
Job Details:
12/03/2019
DRYER WHIRLPOOL WED4815EW1 Complaint of noise when running Found lint vent hitting fan Removed and repositioned vent OP TEST OK
Near Lorain, OH 44053
David R
Job Details:
12/03/2019
WASHER MAYTAG MVWB835DW4 Suspension rods are bent and bushings broke. Everything else seems good. Ordering suspension.; ordrng 1 W11130356 (suspension)
Near Atwater, OH 44201
Brian M
Job Details:
12/03/2019
DISHWASHER MAYTAG MDB4949SHZ0 Installed Control and drain pump Ran test cycle OP TEST OK
Near Brecksville, OH 44141
Dan H
Job Details:
12/03/2019
FREEZER FRIGIDAIRE n/a
Near Elyria, OH 44035
David R
Job Details:
12/03/2019
RANGE WHIRLPOOL WFE374LVS0 "New socket good, new control when pressing the down temp will get stuck in and won’t let you hit any other button. Ordering control; ordrng 1 Wpw10476353 (cntrl-elec)"
Near Maple Heights, OH 44137
Dan H
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint that water line is not connected to door, confirmed, unit came with purchase of house, took pics of purchase agreement the fridge was included with purchase of house, installed guess fitting on water line, op test good ; used 1 WR02X11
Near Strongsville, OH 44136
Corina B
Job Details:
12/03/2019
DISHWASHER MAYTAG MDB8969SDM1 Cc that the wheels were broken off. And the start button works half of the time. Confirmed wheels on lower rack missing. Found start button lower then other buttons. Ran diagnostics no error codes. Will need wheels and user interface. Office to order part
Near Bedford, OH 44146
Dan H
Job Details:
12/03/2019
RANGE WHIRLPOOL ACR4303MFB3 "Customer complaint that elements shut off whemm. in use, customer started all four elements on high, all elements glowing, elements cycle on and off like they should, unit is operating as designed"
Near Broadview Heights, OH 44147
David R
Job Details:
12/03/2019
WASHER WHIRLPOOL WFW75HEFW0 "Cc of vibration. Found all 4 shipping bolts still attached. Removed, tested. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details:
12/03/2019
DISHWASHER GE GLD4450N10CS "Replaced valve, tested. Op test ok."
Near Warrensville Heights, OH 44128
Brian M
Job Details:
12/03/2019
OTR MICROWAVE WHIRLPOOL WML55011HW2 Cc that fan and light do not work Found unit getting proper voltage and unit seems to function correctly other than light and fan Could not get unit into test mode Ohmed out wiringNeeds control and fan board ; ordrng 1 W11129648 (cntrl-elec) and 1 W112197
Near Munson Township, OH 44024
Joe O
Job Details:
12/03/2019
RANGE KENMORE 790.4200361 Installed mode selector switch. Ran test bake. Op test ok
Near Novelty, OH 44072
Joe O
Job Details:
12/03/2019
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc: intermittent rattle then shuts offFound door switches failing. Replaced door switches. Ran test cycle. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock
Near Munson Township, OH 44024
Jason N
Job Details:
12/03/2019
RANGE KENMORE 790.4200361
Near Perry Township, OH 44077
Arthur V
Job Details:
12/03/2019
REFRIGERATOR KITCHENAID KSSC48QVS10 Upon arrival customer informed me the smell had dissipated. Very faint oder . Looked up top where compressor is located no issues. Looked underneath and no issues. Could not find any issue or cause for the smell. Customer to monitor
Near Reminderville, OH 44202
Brian M
Job Details:
12/03/2019
DRYER MAYTAG MEDX655DW1 "Cc of noise Found idler pulley damaged replace using truck stock Ran test cycle noise is still there Could not pin point where noise is coming from but found felt on rear to be damaged and tub seems to be out of round Needs drum ; ordrng 1 W10899578 (dru
Near Cleveland, OH 44111
Corina B
Job Details:
12/03/2019
RANGE MAYTAG MGR8700DS0 "CC that the oven does not light. Checked the gas coils bake 213 ohms broil 213 ohms. 10 dc volts on red and orange. Replaced oven igniter and spark harness from t/s. Will need spark module. Checked service pointer, has updated ground screw. Office to o
Near Eastlake, OH 44095
Arthur V
Job Details:
12/03/2019
DRYER MAYTAG LDG8426AAE Unit needs blower wheel. Customer does not want repaired.
Near Concord Township, OH 44077
Arthur V
Job Details:
12/03/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced parts listed. Op test good
Near Mentor, OH 44060
Arthur V
Job Details:
12/03/2019
REFRIGERATOR KENMORE 25371832102 Found drain plugged with styrofoam and ice. Cleared drain using steam and removed styrafoam blocking drain. Op test good Talked to landlord. She was driving and couldnt pay. I am leaving it open until she calls me tonight.
Near Parma, OH 44134
Dan H
Job Details:
12/03/2019
DRYER WHIRLPOOL WED7500GC0 "Customer complaint that unit is not starting, confirmed, unit flashing L2 error, unit is receiving correct power from supply, unit needs new control, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire ha
Near Columbia Township, OH 44028
Gabriel P
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replace mullion the other one was not closing properly ,opt test ok"
Near North Royalton, OH 44133
Dan H
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that freezer section light is not working, confirmed, door switch is broken, unit needs new door switch ; ordrng 1 W11396033 (SWITCH)"
Near Chagrin Falls, OH 44022
Jason N
Job Details:
12/03/2019
DRYER WHIRLPOOL MED8630HC Installed blower wheel. Operation test good.
Near North Olmsted, OH 44070
Gabriel P
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Found freezer temp to high also found fill tube line froze with ice clear out advise customer to leave temp as recommended also cycle icemaker,,pass also told customer if it happen again we will pre I’d valve for them"
Near Parma, OH 44129
Jeff M
Job Details:
12/03/2019
WASHER MAYTAG MVWB765FW3 Customer is hearing the drivetrain slack as it agitates clockwise counterclockwise I looked underneath machine and everything was tight unit tested good.
Near Maple Heights, OH 44137
Joe O
Job Details:
12/03/2019
WASHER AMANA NTW4516FW2 Cc: no lights on but started running on its ownFound no stored error codes. Ran auto test and calibration. unit functioning as designed. Op test ok
Near Bedford Heights, OH 44146
Dan H
Job Details:
12/03/2019
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven door is falling apart, confirmed, unit needs new outer door glass; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate)"
Near Willoughby Hills, OH 44094
Jason N
Job Details:
12/03/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not filling or washingRan diagnostics, found codes 6-1 for inlet water low or no fill. Ran diagnostics cycle. Wash pump only humming. Checked run capacitor, checks good. Unit motor is seized. Unit needs wash/assembly. Estimate only, customer not
Near Avon, OH 44011
David R
Job Details:
12/03/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc not washing. 4-3 error code, wash pump motor. Wash motor not running. Ordering pump and motor.; ordrng 1 W11087376 (pump&motor)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/03/2019
DRYER AMANA NED4655EW0 "Back wheels bearings broken replace from truck stock,opt test ok ; used 1 349241TXXX (XXXDO NOT RESTOCKXXX) from stock"
Near Cleveland, OH 44111
Jeff M
Job Details:
12/03/2019
WASHER WHIRLPOOL WTW4855HW1 The center nut for the agitator was loose I put it back on. Op tested good
Near Garfield Heights, OH 44125
Joe O
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed listed parts. Unit cooling, lights functioning. Op test ok"
Near Concord Township, OH 44077
Arthur V
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Found peice of gear on right side broken. Needs gliding freezer door parts ; ordrng 1 W10625069 (bracket) and 1 W10625070 (bracket)
Near Orwell, OH 44076
Jason N
Job Details:
12/03/2019
WASHER GE GTW680BSJ5W5 "Cc unit only humming then lid lock unlockedCustomer stated cycle making a strange sound then lid unlocked. Lid doesn’t seem to be engaging in cycle now, however customer is still using unit. Advised customer that lid lock doesn’t engage unless a spin fun
Near Roaming Shores, OH 44084
Jason N
Job Details:
12/03/2019
REFRIGERATOR AMANA ABB2222FEB "Cc unit not coolingCustomer stated now it’s fine. Asked customer how unit was warmer then usual, she stated a few days about a week ago. Checked temps in unit, ff at 35, freezer at 1. Unit working normally at this time. Ran diagnostics, checked thermisto
Near Rocky River, OH 44116
Gabriel P
Job Details:
12/03/2019
DRYER MAYTAG MGDC215EW2 Check ventilation is good no clogg check temp 162 good pass check voltage to timer 121 v but is not moving will need a timer giving estimate customer will not repair
Near Wickliffe, OH 44092
Corina B
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 CC that the ice maker is loose. Tighten the screws to the ice maker. Optest ok
Near Beachwood, OH 44122
Jeff M
Job Details:
12/03/2019
REFRIGERATOR KITCHENAID KSC23C8EYB02 The fresh food evaporator drain tube was clogged I don’t know if it was necessarily from Styrofoam pulled out a lot of rust from the drain. it’s clean now unit tested good
Near Cleveland, OH 44121
Joe O
Job Details:
12/03/2019
DRYER WHIRLPOOL NED4655EW1 Cc: unit is doing nothingFound unit is not receiving 240v. Checked breaker. Breaker was not tripped. Reset breaker. Still not receiving 240v. Advised customer they need an electrician.
Near Painesville Township, OH 44077
Jason N
Job Details:
12/03/2019
WASHER AMANA NTW4516FW3 "Cc unit making a grinding noiseRan diagnostics, no codes stored. Ran auto test, grinding noise in agitate and spin. Checked pulley and belt, found plastic debris like a cap of some sort under belt guard. Evidence of spinning around with pulley, removed a
Near Ravenna, OH 44266
Brian M
Job Details:
12/03/2019
REFRIGERATOR KITCHENAID KBFS22EWMS4 Installed ice maker ran test harvest installed side rail OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Garfield Heights, OH 44125
Joe O
Job Details:
12/03/2019
WASHER MAYTAG WTW5000DW1 Could not remove washplate. Wash plate seized to gear case. Needs wash plate.; ordrng 1 W10752283 (washplate)
Near Solon, OH 44139
Dan H
Job Details:
12/03/2019
WASHER MAYTAG MVWB865GW0 "Customer complaint that unit is leaking, found unit leaking at fill hose, found fill hose washer worn out, advised customer that they need new fill hoses, unit is operating as designed"
Near Parma, OH 44129
Jeff M
Job Details:
12/03/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed new parts unit did not test good. I checked power again it’s getting 120 V at the junction box and at the control at times. There is a broken wire in the main harness.; ordrng 1 W10919642 (harns-wire)
Near Westlake, OH 44145
Gabriel P
Job Details:
12/03/2019
WASHER MAYTAG LAT9304AAE "Check continuity on terminal grey to yellow on pressure sensor show continuity als check voltage to switch 123 from red wire and 123 black wire check voltage on motor 123 we need timer customer will not repair my senior tech bj help me diagnose unit ,opt
Near Westlake, OH 44145
Gabriel P
Job Details:
12/03/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Found leak coming from float switch took it out clean it and tighten it ran normal cycle again ,opt test ok no leaks"
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB02 "Found wire underneath freezer door broken,took picture customer will need new door advise customer to call whirlpool to see if they could do anything ,opt test ok do not order door till we hear anything from whirlpool or customer charge service call only
Near Cleveland, OH 44113
Jeff M
Job Details:
12/03/2019
RANGE WHIRLPOOL WFE515S0ES0 "Right front infinite switch is not cycling on it only cycles on on high. Needs a new infinite switch; ordrng 1 WP3149400 (switch-inf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44118
Joe O
Job Details:
12/03/2019
REFRIGERATOR WHIRLPOOL WRT111SFDW04 "Found compressor missing bolt for drain pan. Found only 1 leveler. Called whirlpool tech line spoke with Bruce, he gave me the part number for the kit. Needs tray mount kit and Reordering leveler. ; ordrng 1 482801 (mount-tray) and 1 WPW10340017 (leveler
Near Shaker Heights, OH 44122
Jeff M
Job Details:
12/03/2019
DRYER WHIRLPOOL WED8200YW1 "The issue with the machine customer smelled burning. I took the front panel off I found an excess of lint accumulation inside the dryer. The lint caught on fire inside the unit damage multiple parts. Where the lint accumulated it’s not accessible by the
Near Cleveland, OH 44121
Joe O
Job Details:
12/03/2019
DISHWASHER KITCHENAID KUDS01FLSS3 "Cc: burning smell, upper spray arm fell offAttempted to drain water from unit. Found unit smoking from control/ui area. Attempted to pull door off found screw hole stripped out. Found wiring harness shorted to inner door panel. Found control and ui and h
Near Lorain, OH 44052
David R
Job Details:
12/03/2019
RANGE WHIRLPOOL WFE505W0HB1 "Customer said they spilled grease everywhere on the top portion of unit and now the control board display is not working. Elements are working still. Took pictures. W11175523 control.; saved tckt"
Near Lorain, OH 44055
David R
Job Details:
12/03/2019
DRYER WHIRLPOOL WGD4815EW2 "Cc no heat. 120 coming into unit. Ignitor has resistance. Resistance through thermostats. Found wire wasn’t all the way connected on motor. Corrected. Tested unit. Heat cycled on and off. Tried a couple more times, flame came on and cycled every time. Op
Near East Cleveland, OH 44112
Corey L.
Job Details:
12/02/2019
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint stove not lighting, customer needs to find pop and will pay for now though the model tag on unit is damaged and cannot be read advised landlord over phone, asked if we would refund, said of course if proper documentation is received, q
Near Mentor, OH 44060
Jeff M
Job Details:
12/02/2019
WASHER MAYTAG MVWB855DC3
Near Kingsville, OH 44048
Arthur V
Job Details:
12/02/2019
WASHER AMANA NFW5800HW0 Tested unit per customer complaint. Customer stated unit leaked while using delicate cycle. Customer only had unit a couple of weeks and stated unit leaked after doing approximately 12 loads Cycled unit all thru the cycles no leaks. Unit did not leak wh
Near Cleveland, OH 44108
Jeff M
Job Details:
12/02/2019
WASHER MAYTAG MVWC360AW0 The unit did have a offbalance code. I cleared the code and unit tested good
Near Brimfield, OH 44240
Brian M
Job Details:
12/02/2019
WASHER WHIRLPOOL WTW5000DW1 Cc unit not draining Found debris in drain pump Replaced drain Ran auto test and calibration OP TEST OK
Near Kent, OH 44240
Brian M
Job Details:
12/02/2019
WASHER WHIRLPOOL WTW4816FW2 Cc unit leaking oil Found oil all over bottom and on floor Replaced gearcase cam and belt Ran auto test and calibration OP TEST OK
Near Conneaut, OH 44030
Arthur V
Job Details:
12/02/2019
WASHER WHIRLPOOL WTW4616FW1 Picked up control.
Near Conneaut, OH 44030
Arthur V
Job Details:
12/02/2019
WASHER WHIRLPOOL WFW9500TW03 Found bearing faulty. Needs both outer tubs and spin basket. TUB JOB. Talked to BJ ; ordrng 1 W10250762 (tub-outer) and 1 W10772614 (tub-outer) and 1 WPW10250573 (basket) and 1 WPW10283361 (nut)
Near Cleveland, OH 44103
Jeff M
Job Details:
12/02/2019
WASHER WHIRLPOOL WTW5DDDDW1 The unit has 2 latch fault codes. I put the unit diagnostics manually cycled the lock the lock will not function. I do not hear a relay clicking in the control. The unit needs a new main control and lock ; ordrng 1 W11116590 (cntrl-elec) and 1 W11307244 (
