We serviced a
WHIRLPOOL DRYER
Model WHD560CHW1
Near Cleveland, Ohio 44113
Gabriel P
Job Details:
11/12/2021
Check sensor before replacing it has 14 ohm check old one tech replace and it has 14 ohms replace it any way put back together started unit still not working but found and error f3e1 exhaust thermistor open or shorted to unit apart again check thermister resistance was 14.52 ohm in room temperature is good check harness for continuity from each end confirm they are good also check wire to ground is open thats also good call whirlpool tech line spoke to Anthony he said if all those results test good replace control, ordering parts also when put back together started working Im starting to think if it was a loose connection on control advise customer monitor if it happen again will need control and thermistor
We serviced a
JENN-AIR WALL OVEN
Model JJW2430WB01
Near Rocky River, Ohio 44116
Angel
Job Details:
11/12/2021
Replaced latch tested unit. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, Ohio 44102
Gabriel P
Job Details:
11/12/2021
Wrong part order it was the shifter replace from t/s opt test ok ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Strongsville, Ohio 44136
David R
Job Details:
11/12/2021
"Cc unit not cooling correctly in FF section, FZ is good, buttons on control wont let you change up or down. Control not taking commands, will not let me get into diagnostics. Damper door is open, cannot feel cold air, control malfunctioning could be causing unit not to defrost. Control numbers will move by themselves. Temp reads 50 in FF, 0-1 in FZ. Unplugged unit to see if that will correct anything with control, control will still not take command. Damper is opening and closing properly. Checked and defrost thermostat test good and heater is at 30 ohms. Will need to steam ice and replace control. Used control none on t/s. Ordering. ; ordrng 1 WPW10503278 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fairview Park, Ohio 44126
Angel
Job Details:
11/12/2021
Cc that unit is clicking. Ran diagnostics and did a manual agitation and its not agitating will need to change out shifter. Replaced shifter tested unit by doing calibration and auto test. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSEG700EBS3
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
11/12/2021
"Replace panel,opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Highland Heights, Ohio 44143
Corina H
Job Details:
11/12/2021
"CC that the ovens quit working. Confirmed. Found the thermal fuse open. Replaced the fuse from t/s. Found the upper fan not turning on. Will need a new cooling fan. ; ordrng 1 W11245567 (Blower), used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Solon, Ohio 44139
Corina H
Job Details:
11/12/2021
"Replaced the dispenser. Started a cycle checked the lines, good. Opt test ok advised cust to use 1-2 tablespoons of he detergent"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, Ohio 44024
Joe O
Job Details:
11/12/2021
Cc: wet clothes at end of cycleFound actuator arm slipped out of cam. Replaced actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Kent, Ohio 44240
Corina H
Job Details:
11/12/2021
Replaced the control. Brought core back for return. Heated oven to 350*. Watched bake element cycle on and off. Opt test ok
We serviced a
MAYTAG WASHER
Model MHW7100DC0
Near Solon, Ohio 44139
Marie V
Job Details:
11/12/2021
"Cc that the dispenser broke. Confirmed, dispenser is very stiff. Replaced dispenser. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Euclid, Ohio 44123
Jason N
Job Details:
11/12/2021
"Cc unit not completing cycles, spinning out clothes.Ran diagnostics, found code f8e5 for hot and cold reversed. Confirmed hot and cold lines reversed on back of unit. Corrected. Ran auto test and calibration. All functions normal. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFC2061KES7
Near Cleveland, Ohio 44106
Jason N
Job Details:
11/12/2021
"Cc unit ice buildup on bottom of freezer.Confirmed ice buildup on bottom of freezer, evaporator drain iced over. Per service pointer, replace drain tube using updated p-trap style. Unit over 5 yrs old, Cleared ice from freezer section. Steamed out drain hole. Replaced duck bill drain with p-trap drain tube from truck stock. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
11/12/2021
"Cc unit left side door not closing properlyConfirmed mullion flipper not seating correctly into receiver, sitting too low. Not able to adjust unit leveling or add shims to door due to extremely tight cabinet space unit is installed in. Added nylon shims to mullion receiver. Mullion properly engaging into receiver. Op test good. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, Ohio 44240
Corina H
Job Details:
11/12/2021
"CC that the unit is not cooling. Confirmed. Found frost and ice on the evap cover. Evap fan is running. Ran diag heater turns on. Steamed out the evaporator. Will need a new control, ui and harness. ; ordrng 1 W11212392 (Control) and 1 W11214887 (Ui) and 1 W11545823 (Harness)"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Beachwood, Ohio 44122
Joe O
Job Details:
11/12/2021
"Cc: not drying, smell after cycleCustomer left dishes to show, she showed water in bottoms of cups. Customer stated even the insides of the dishwasher are wet at end of cycle. Customer also stated soap did not dispense during cycle. Advised the cups concave and will always hold water. Ran diagnostics test cycle. Found cold water at start of cycle. Found vent fan is functioning. Heater is functioning. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM02
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
11/12/2021
Installed ff door handle and bottom grille. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
11/12/2021
"Cc unit not draining or washingRan diagnostics, found codes f9e1 for drain problem and f7e1 for single speed wash motor failure. Unit will will only stay in drain mode. Replaced wash motor/pump assembly using customer supplied pre Id part. Ran wash test cycle, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, Ohio 44449
Corina H
Job Details:
11/12/2021
"CC that the unit turned off completely no lights in the unit, nothing running. Confirmed. Unplugged the unit waited 30 seconds lights turned on. ; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWH0
Near Pepper Pike, Ohio 44124
Joe O
Job Details:
11/12/2021
"Cc: door not closingCustomer stated a child fell on door when unit was open. Found hinges bent. Needs hinges. Advised customer could have potentially damaged tub too.Customer does not want to repair at this time ; ordrng 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Westlake, Ohio 44145
Angel
Job Details:
11/12/2021
Cc that unit is leaking. Verified and unit is leaking underneath the seal on tub went out and bearings are bad as well. Unit will need bearings and seal replaced and also the stator and rotor have been damaged with water they have rust and water around the bottom. Will need stator and rotor as well. Customer said they will not fix they will buy new unit. Paid service call only do not order parts just an estimate.; ordrng 1 W10435302 (Bearing and shaft) and 1 WPW10419333 (Stator) and 1 280146 (Rotor)
We serviced a
MAYTAG DISHWASHER
Model MDB7600AWB
Near Ravenna, Ohio 44266
Corina H
Job Details:
11/12/2021
"Replaced the latched. Started a cycle. Opt test ok. Brought wrong part back, it is damaged. Took a picture ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGH2631PF4A
Near Mantua, Ohio 44255
Corina H
Job Details:
11/12/2021
Replaced the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC95EC0AS03
Near Strongsville, Ohio 44149
David R
Job Details:
11/12/2021
Found wires loose on control and burnt harness on TCO thermostat behind filter board. Replaced harness. Tested. Microwave is good and oven is good, tested at 350*. Good. Op test ok."
We serviced a
AMANA REFRIGERATOR
Model ABB1922FEW
Near Mayfield Heights, Ohio 44124
Joe O
Job Details:
11/12/2021
"Cc: not cooling ff sectionFound temps in ff section at 67 degrees, freezer at -2 degrees. Found evap completely frosted over. Entered manual defrost. Found unit is defrosting. Needs control and evap cleared. Replaced control. Defrosted evap. Advised to allow 24 hrs for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRB00
Near Cleveland, Ohio 44119
Joe O
Job Details:
11/12/2021
"Installed water valve. Tested, op test ok"
We serviced a
GE REFRIGERATOR
Model PSF26MGWACC
Near North Ridgeville, Ohio 44039
Angel
Job Details:
11/12/2021
Cc that unit was leaking in front of freezer door. Verified and found floor on freezer frozen with ice. Found that drain tube was clogged up cleared out ice and drain tube reinstalled everything. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Cleveland, Ohio 44128
Marie V
Job Details:
11/12/2021
"Cc that the ice maker does not aligned , confirmed , ice maker harness is not correct. Tried to find correct part, BJ will find part and then office will contact cust. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, Ohio 44128
Marie V
Job Details:
11/12/2021
"Cc that the unit is shaking a lot when spinning. Confirmed. Found weld on basket is wrong it was welded not straight. When spin drum by hand it goes all over, put unit into a spin, it was shaking a lot. Took agitator off. Put it back together cust refuses repair, will return unit to store. ; ordrng 1 W10554251 (Basket) and 1 WP389140 (Block basket drive)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, Ohio 44139
Jason N
Job Details:
11/12/2021
"Cc unit not washing, wont start cycleCustomer stated unit leaked from door, bubbles and water. Unit then stopped cycling and started beeping, could not reset. Ran diagnostics, found code f8e4 for overflow. Started wash cycle, found excessive sudsing occurring in unit. Sprinkled some salt into tub water, let cycle for several minutes. Ran a few more wash cycles to flush system. Suds almost completely dissipated. Advised customer about detergent usage and to ensure they are loading unit with enough dishes, as well as limiting any pre washing they are doing. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, Ohio 44139
Jason N
Job Details:
11/12/2021
"Installed inlet water valve. Ran auto test cycle. All functions passed, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDM00
Near Maple Heights, Ohio 44137
Marie V
Job Details:
11/12/2021
Cc that the unit keeps having frost on freezer. Found a gap on liner . Added silicone to seal the gap and a washer on the door because it was too low. Unit had gap on fresh food section as well. Filled up. Op test ok
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Cleveland, Ohio 44111
Gabriel P
Job Details:
11/12/2021
"Replace burner,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, Ohio 44039
Angel
Job Details:
11/12/2021
Cc that unit is leaking water out the front of the ice maker face plate and dripping on the ice box door as well. Removed all of the top panels and ice maker verified and everything looked good still replaced ice maker and valve did a harvest and fill test and found no leaks explained to customer to make sure that the door is closed properly because of the seal on the icebox for the ice maker it could get warm air through and cause the moisture but unit filled and was working as should. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model ART318FFDW06
Near Cleveland, Ohio 44111
Angel
Job Details:
11/12/2021
"Cc that unit is not cooling. Verified temperatures and freezer was at 78* and ff section at 76*. Compressor is over heating running at 9.00amps will need compressor, evaporator, uv drier. Do not order parts.; ordrng 1 W11209866 (Compressor) and 1 W11407409 (Evaporator) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, Ohio 44143
Joe O
Job Details:
11/12/2021
"Cc: rack slides not closing even, loose tab on adjusterCustomer stated they got door to close, something was stuck in upper rack. Stated the slides do not slide back even, and tab loose on adjuster. Found slides are closing as normal. Advised the door will push the rest of the way. Adjuster tab is still holding. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mantua, Ohio 44255
Corina H
Job Details:
11/12/2021
Replaced the control. Brought the core back for return. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB800VQ0
Near Painesville, Ohio 44077
Corina H
Job Details:
11/12/2021
Found the hose to the recirculating pump off. Reattached the hose. Started a quick cycle. No leaks. Took pictures of what was damaged from the customers phone. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Strongsville, Ohio 44149
David R
Job Details:
11/12/2021
"Replaced deli control and drawer, harness, motor evap. Steamed leftover ice off evap. Reset temps. Give 24 hrs to cool to proper temps and 24-48 for full bin of ice."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Oberlin, Ohio 44074
David R
Job Details:
11/12/2021
"Cc unit not washing. Ran diagnostics, in spin can here agitator zooming but not spinning. Found hub stripped. Replaced from t/s. Removed all coins and debris from under agitator. Ran diagnostics and calibration. Good. Op test ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Chagrin Falls, Ohio 44022
Jason N
Job Details:
11/12/2021
"Cc unit temperatures are not correct, may need calibrated.Ran bake test to 350 degrees on both upper and lower ovens, let preheat and cycle. Recorded temperature, upper reading 375-380 degrees, lower reading 325-330 degrees. Upper oven was already set to +30 degrees, reduced to +10 degrees. Set lower oven to +20 degrees. Reran bake test and let cycle. Recorded temps, upper oven reading 360-365 degrees, lower oven reading 370-380 degrees. Reduced lower oven to +10 calibration. Both upper and lower ovens cycling 355-365 degrees. Within factory tolerance. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Painesville, Ohio 44077
Jason N
Job Details:
11/12/2021
"Cc unit oven not workingRan bake test, ignitor glowing but faintly, ignitor is weak. Replaced ignitor using truck stock part, first one was broken, used 2nd truck stock ignitor. Reran bake test, good flame and preheat. Op test good. ; used 2 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willoughby Hills, Ohio 44092
Joe O
Job Details:
11/12/2021
"Cc: not drainingFound error code f9e1(long drain). Ran manual drain. Unit draining. Ran diagnostics test cycle. Pressure hose not kinked, plugged or leaking. Advised customer on detergent usage. Ran quick wash cycle. Canceled cycle, found pump cutting in and out. Needs harness, and drain pumpHarness out of stock. Office to reschedule; ordrng 1 W11396717 (Drain pump) and 1 W11568984 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, Ohio 44125
Marie V
Job Details:
11/12/2021
"Cc that the ice dispenser does not work. Confirmed, when you press pad no noise, found loose connector at the switch, corrected issue. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HV0
Near Fairview Park, Ohio 44126
Marie V
Job Details:
11/11/2021
Cc that the unit is showing open and close door when they want to use unit. At this moment is working as designed. Replaced interlock from T/S. Tested unit. Op test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWB02
Near Cleveland, Ohio 44124
Brian M
Job Details:
11/11/2021
Cc unit was not as cold as it should be when he made the appointment But since then its been normal Found unit to be at 38 in fridge and 2 in freezer OP Test Ok Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Montville, Ohio 44064
Joe O
Job Details:
11/11/2021
"Cc: grease/oil smell, leaving residue on clothesChecked gear case. Found no leaking at gear case. Ran auto test. Found bad water smell at end of auto test. Found drain hose in stand pipe too far, potentially sucking water back in unit after drain. Advised customer to run clean washer cycle. Advised customer to pull drain hose out of stand pipe to prevent water being siphoned back into unit. Unit functioning as designed. Op test ok"
We serviced a
GE REFRIGERATOR
Model GTS16DTHCRWW
Near Olmsted Township, Ohio 44138
Gabriel P
Job Details:
11/11/2021
"Fan making noise gave estimate customer will buy new unit ; ordrng 1 WR60X23584 (Fan), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, Ohio 44135
Marie V
Job Details:
11/11/2021
"Cc that the unit is not turning on. Unit was unplugged when arrived. F5E4 lid lock will not unlock latch F9E2 water ring detected. Ran auto test, calibrated unit, pass unit is draining properly and latch is working good. Found door has a crack on one side. Unit will need new door. Office will contact once they have eta on the parts ; ordrng 1 W11259006 (Lid lock) and 4 W11404293 (Screws)s"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Cleveland, Ohio 44109
Gabriel P
Job Details:
11/11/2021
"Replace seal and nob,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, Ohio 44052
Angel
Job Details:
11/11/2021
"Cc that unit is starting but will not pass the wash cycle. Ran diagnostics and unit has a F8E1 NO FILL, LONG FILL, verified on back of unit and found drain hose on floor removed drain hose from floor and placed it on the plastic tub they have. Tested unit and it started filling and washing as should. Explained to customer that the drain hose has to be at least 36 or higher to properly work because if not the water would just start siphoning out and the washer would just keep trying to fill and wont operate. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, Ohio 44111
Manny
Job Details:
11/11/2021
Replaced coils opt test ok.
We serviced a
WHIRLPOOL RANGE
Model KGRS505XBL02
Near Oberlin, Ohio 44074
David R
Job Details:
11/11/2021
"Cc some burners not working, some knobs not turning, bottom oven not working. Found valves on manifold stuck and not being able to turn. Bottom oven ignitor not drawing enough amps to turn on. Ordering parts. ; ordrng 1 WPW10204705 (Manifold) and 2 12400035 (Igniter)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Jason N
Job Details:
11/11/2021
"Installed main control, ran was cycle, all functions normal. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near University Heights, Ohio 44118
Brian M
Job Details:
11/11/2021
"Cc of noise when spinning Found bearings to be loud Needs bearing kit ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model WCVH6800J1MS
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
11/11/2021
Complaint of leak Found boot torn Replaced OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Avon Lake, Ohio 44012
Angel
Job Details:
11/11/2021
Cc that unit was not operating. Confirmed tried to run unit and would not run when checking power i did find the ground wire with the neutral wire changed that for them and also found the thermal fuse open. Replaced thermal fuse and cleaned out all the lint as well. Explained to the customer that they will have to get the vent cleaned out completely because if not the issue will happen again. Tested unit working as designed. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Elyria, Ohio 44035
David R
Job Details:
11/11/2021
Replaced both FF doors. Good. Op test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WES02
Near Mentor, Ohio 44060
Joe O
Job Details:
11/11/2021
"Installed ice maker, and filter housing. Tested water, cycled ice maker. Op test ok"
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE307ESS02
Near Lakewood, Ohio 44107
Manny
Job Details:
11/11/2021
"Replaced main control, user interface and temp probe. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Brooklyn, Ohio 44144
Marie V
Job Details:
11/11/2021
"Cc that the unit shuts off by it self that the unit is not draining sometimes and that is not working properly and that the unit is ripping the towels. . Ran diag F7E1 basket speed sensor fault. Ran tachometer test, pass. Ran auto test, found out that agitator is missing parts, that could be something thats ripping the towels, also I verify with a sock the drum, is good. Drain pump does not sound good. Unit will need parts for agitator , shifter and drain pump. Replaced control board, ran calibration took few min. Ran auto test pass. ; ordrng 1 W10715784 (Retainer) and 1 W11158175 (Cam agita) and 1 W10772621 (Screw) and 1 W11212745 (Shifter) and 1 WPW10276397 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, Ohio 44120
Gabriel P
Job Details:
11/11/2021
"Steam gasket and replace washer from t/s,opt test ok ; used 1 WP487576 (NYLON SHIMMING WASHER) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDE7758AYW
Near Rocky River, Ohio 44116
Angel
Job Details:
11/11/2021
Cc that unit is working but the timer is not advancing and the customer had replaced the timer already. Verified the wiring to see if it was installed correctly and it was. Called BJ and did some voltage tests and found that the electronic dry control was not sending the voltage to the timer. Will need to replace electronic dry control. Looked up part and part is discontinued. Customer said they will leave like that for now. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Columbia Station, Ohio 44028
David R
Job Details:
11/11/2021
"Cc unit was not turning on, tried unplugging it and cutting the breaker, eventually unit came on and starting working, wanted tech to check everything out. No error codes, tightened up agitator bolt and rotor bolt. Ran diagnostics test, ran factory diagnostics test. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Solon, Ohio 44139
Brian M
Job Details:
11/11/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW03
Near North Olmsted, Ohio 44070
Angel
Job Details:
11/11/2021
Replaced control and thermistor set temperature to recommended and asked customer to monitor for now to see if issue will get solved. Opt test ok.
We serviced a
KENMORE DRYER
Model 110.778941
Near Euclid, Ohio 44117
Joe O
Job Details:
11/11/2021
"Cc: not heating, cool down light on and not usually onRan test cycle. Found unit stuck in cool down cycle. Tested voltages found centrifugal switch in motor not closing. Needs motor.; ordrng 1 279827 (motor!dryer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Cleveland, Ohio 44106
Manny
Job Details:
11/11/2021
"Replaced ice maker performed ice harvest test opt test ok, inlet valve that was left here from last visit was broken when I opened the box but is not needed. Pic of broken part attached."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Shaker Heights, Ohio 44120
Gabriel P
Job Details:
11/11/2021
Found wires snap ordering main harness ; ordrng 1 W11216817 (Harness)
We serviced a
KITCHENAID RANGE
Model KEBS109BSS00
Near Solon, Ohio 44139
Brian M
Job Details:
11/11/2021
Cc unit is not powering on Found thermal fuse open Replaced using truck stock Ran test bake to 350OP Test Ok ; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Olmsted, Ohio 44070
Angel
Job Details:
11/11/2021
"Cc that unit is still not making ice. Verified temperatures and freezer was at 30* and ff section at 46* took off evaporator cover off and found that it only had frost on the bottom 3 rows rest had no frost pattern all fans were operating also Check compressor to see how much amperages it was pulling and had 2.00amps at start and running at 1.00amp to .91amps. Unit will need evaporator, compressor, and drier filter replaced. Ordering parts. Customer said they will try to call the store to try to get it replaced for new one because its only 4 months old and it already needs a seal system job. She said she would call the office depending on what the store tells her.; ordrng 1 WP2188823 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Uv drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near North Ridgeville, Ohio 44039
Angel
Job Details:
11/11/2021
Cc that handle was coming off the bottom. Confirmed the screw on the bottom of the handle was not tightened properly installed properly and tightened both handles for the customer tested and working as should. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Euclid, Ohio 44117
Joe O
Job Details:
11/11/2021
"Cc: hose not secure after repair, noiseCustomer stated drain hose fell out on floor and water was everywhere in the basement. Secured drain hose. Ran auto test. Found hot water hammering. Ensured hoses are away from rear of unit. Op test ok"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, Ohio 44120
Gabriel P
Job Details:
11/11/2021
"Found weak ignitor,ordering ; ordrng 1 WB13K21 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, Ohio 44106
Manny
Job Details:
11/11/2021
"Cc unit is not draining and leaking from the bottom, ran diagnostics and found error codes f6e4 for overflow switch and f8e2 for drain pump fault, found drain pump seized up, replaced drain pump with pre id opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, Ohio 44115
Corina H
Job Details:
11/11/2021
Replaced the main control. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABB1921BRM01
Near Cleveland, Ohio 44115
Corina H
Job Details:
11/11/2021
CC that the doors are damaged. Doors look good. No scratches or dents. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland, Ohio 44144
Corina H
Job Details:
11/11/2021
CC that there was water on the floor last night and this morning. Checked underneath no water on the floor. No water to the unit. Drain pan was full with water. No damage to the floor. Took picture of the floor. Did have a fan on the flooring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, Ohio 44129
David R
Job Details:
11/11/2021
Cc unit control will not take commands and freezing top shelf. Temp stuck at 4 in FZ and 7FF. Replaced control from t/s. Offset temp in settings and set to fixed 6 hour defrost. Give 24 hours for adjustment. Good. Op test ok. ; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, Ohio 44137
Marie V
Job Details:
11/11/2021
"Cc that the unit is not working properly, ran diag found error code of F8E1 no fill , long fill. Ran auto test and calibration, replaced actuator. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Elyria, Ohio 44035
Angel
Job Details:
11/11/2021
"Cc that they had a power outage and unit after couple of months wasnt making ice but now its making ice but getting stuck together. Verified all seal around icebox door and air vents were good checked the ice motor cover seal and was damaged on one side causing some warm air to come through and making the ice melt together. Also found that when the ice maker is filling with water it splashes a little into the ice bin because of the pressure of the water coming in. Also checked the heater wires and and fill tube and were good. Ran test on thermistors and ice maker and everything passed it harvest, filled and found home position. Will need cover and customer said they will install. Opt test ok.; ordrng 1 W10682175 (Ice chute cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near North Ridgeville, Ohio 44039
Angel
Job Details:
11/11/2021
Replaced water valve and ice maker opt test no good. Checked voltage at ice maker and receiving 120vac. So i called BJ and we did some voltage test to the water valve while the ice maker was cycling and ice maker was sending the voltage to water valve but would not fill so BJ asked me to ohm out the tan wire on the ice maker connecter to the water valve tan wire and was open theres an internal wire split. Called tech line and spoke Adrian explained issue. Unit under review they will contact customer with outcome.; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Brecksville, Ohio 44141
David R
Job Details:
11/11/2021
Replaced gasket vent and bottom door gasket
We serviced a
MAYTAG DISHWASHER
Model MDB8949SBB2
Near University Heights, Ohio 44118
Manny
Job Details:
11/11/2021
Replaced user interface ran calibration and diagnostics cycle opt test ok.
We serviced a
KITCHENAID RANGE
Model KFED500ESS03
Near Wickliffe, Ohio 44092
Joe O
Job Details:
11/11/2021
Replaced door glass. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Brecksville, Ohio 44141
David R
Job Details:
11/11/2021
"Panel is good. Unit is working fine, all components are good. Oven and burners good. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Brecksville, Ohio 44141
David R
Job Details:
11/11/2021
"Replaced drain pump. Tested, good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Willoughby, Ohio 44094
Joe O
Job Details:
11/11/2021
"Cc: ui dead, no ovenFound ui is not functioning, found cooktop still work. Found unit receiving proper power. Cannot check error codes. Needs control, ui and panelParts out of stock. Office to reschedule ; ordrng 1 W11034208 (cntrl-elec) and 1 W11105615 (cntrl-elec) and 1 W11029431 (panl-cntrl)"
We serviced a
JENN-AIR MICROWAVE
Model JMC8130DDW
Near Willoughby, Ohio 44094
Jason N
Job Details:
11/11/2021
Installed magnetron. Ran heat test for 1 min with cup of water. Water hot at end of cycle. Op test good.
We serviced a
MAYTAG WASHER
Model A882
Near Willowick, Ohio 44095
Jason N
Job Details:
11/11/2021
"Cc unit leaking from left hand side. Ran fill test, dripping from injector hose sleeve. Sleeve air gap not facing up, facing sideways. Turned so air gap is facing upward. Reran fill test, no leaks. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Willowick, Ohio 44095
Joe O
Job Details:
11/11/2021
"Cc: not drying, not cleaning properlyFound error codes f4e3(motor not running), and f7e1(no heat). Ran diagnostics test cycle. Found cool water at start of cycle, advised customer to run hot water at sink prior to starting dish washer. Found spray arms plugged. Found sump stopped part way through diagnostics cycle. Found sump still receiving proper power. Found heater is functioning. Needs sump assemblyCustomer does not want to repair at this time ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Shaker Heights, Ohio 44122
Corina H
Job Details:
11/11/2021
"Replaced the vent motor, deflector and vent. Started a cycle. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, Ohio 44241
Brian M
Job Details:
11/11/2021
Cc unit not working Ran diagnostics found out of balance and over suds Ran auto test and calibration No issue
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Cleveland, Ohio 44113
Gabriel P
Job Details:
11/11/2021
Replace control and sensor probe opt test ok
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Cleveland, Ohio 44109
Marie V
Job Details:
11/11/2021
"Cc that the unit is squeaking when it starts but it goes away after a while. Started unit it started squeaking. Took unit apart and found pulley and rollers needs to be replaced. Replaced from T/S, ran unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Mentor, Ohio 44060
Jason N
Job Details:
11/11/2021
"Cc unit not starting.Checked power in to unit, 0v. Found breaker tripped in cabinet. Reset breaker. Dry op test good, good heat. Dryer is currently on a 20A circuit. Advised customer dryer need to be on a 30A circuit, advised to have an electrician out and change breaker. Unit is working as designed, op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Broadview Heights, Ohio 44147
David R
Job Details:
11/11/2021
"Replaced wash pump motor. Ran diagnostics, good, op test ok."
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Mentor, Ohio 44060
Jason N
Job Details:
11/11/2021
Installed main control and UI panel. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Parma, Ohio 44130
Marie V
Job Details:
11/11/2021
"Cc that the seal on the oven looks like is not sealing all the way. Check gasket, is sealing properly, replaced with new seal. And explain cust that sometimes the new seal on unit can be a little off until is settled widowhood. Tested bake, broil and al burner working good. Talk to cust about convection bake and the features of unit. Also wrote down the number for owners manual because they never got it. Op test ok"
We serviced a
GE RANGE
Model CGS985SET5SS
Near Parma Heights, Ohio 44130
Marie V
Job Details:
11/11/2021
"Cc that the front left burner was not working but when I arrived it started working good. Verify orifice is clear, verify the caps are clean. Advice cust to monitor unit but is worki properly at this point."
